REPORT

SEMINAR BBA II – F

BY – MANJEET SINGH RANA

SUBMITTED TO – MS. MANASVINI SETHI

BBA II-F 23091558

 Description

o Author – Susan Cain

o Publication- Crown Publishers, New York.

o Copyright-©2012 by Susan Cain

o Year- 2012

o Pages- 356

o ESBIN- 978-0-307-45220-7

o New York Times Best Seller

 SUMMARY
Chapter 1. Extroverts often need a clear motivation, a competitive
environment to strive for, while introverts always want to withdraw in
their own space to reflect.
We often only judge people's nature by whether they are introverted or extroverted.
In theory, this is pretty simple. Extroverts are very sociable and liberal, they always
want to go out to make friends and be the center of attention. For them, social
status is directly expressed through relationships, so make friends with as many
people as possible, the number of people interested in social networks must be as
much as possible.

In terms of success, extroverts are usually very optimistic and liberal. They gather
knowledge from those around them and always try to burn the stage to succeed.
For example, after losing a sum of money on the stock exchange, they do not
hesitate to reinvest a larger amount to compensate.

Introverts, on the other hand, often try to stay calm and think carefully after each
mistake. For example, if they lose money on the stock exchange, they will sit and
analyze. Careful thinking and sensibility helps introverts do well in calculated jobs,
like securing profits in the stock market in times of crisis. Throughout history,
many important landmarks have been built by this type of person, notably
Schindler's List or Theory of Relativity.

They can do that because they always work independently or with a small group,
from which they can talk more about personal or social issues. Contrary to the
sociable personality, who likes to make a lot of new friends, even if they are just
social friends of extroverts, introverts focus on only a few relationships but are
very close and profound.

Chapter 2. Most introverts are very sensitive to their surroundings.

Sensitivity is the next characteristic feature of the introverted personality. They
often receive information from people around in an unusually thorough manner.
For example, if they're playing a jigsaw puzzle, they'll spend their time looking
closely at other things related to the picture.

Therefore, introverts always prefer to spend time in conversations about true values
instead of some small talk about their classmates' vacations. When extroverts chat
in a few polite sentences, introverts talk about earth's climate change.

Taking information too carefully is also a characteristic manifestation of the

fragile, gentle personality of introverts. Negative events or words have a great
influence on them, so they are very sensitive and easily affected by daily
judgments from people around them. As a result, they are always afraid of the
court of their own conscience, they are acutely aware of the consequences their
actions will have on others.

Introverts are very concerned about whether people around them see them in a
positive way, this is also the reason why they are afraid to make friends and do not
want to be asked too many questions. It can be concluded that this type of person is
very emotional, sensitive to changes and sensitive to images, sounds, sadness and
stimulants such as coffee or alcohol.

From here, we can also distinguish between introverts and shy people. If shy
people are afraid of negative comments from people around, introverts just need a
quiet space to think. For example, Bill Gates is an introvert, but he never seems to
care about other people's prejudices about him. Meanwhile, Barbra Streisand is the
lively and outgoing type, but she has a severe stage fright, which is called the "shy
extrovert" type.

Chapter 3. Introverts' brains are more sensitive to outside influences.

Everyone's preferences are different. There are people who feel most comfortable
and focused when sitting in a quiet library. For them, going to noisy and bustling
spaces and bars is extremely strange and confusing. On the contrary, there are
people who find such crowded places to feel like home, so they will go crazy if
they are forced to sit in the library all afternoon.

Why is that?

To answer this question, scientists performed an experiment on infants. They put

an alcohol-soaked cloth under the children's noses, and while playing recordings of
balloons exploding, they reacted very differently. In which, 20% of them began to
cry loudly and move their limbs very strongly. In contrast, up to 40% of babies
lying still did not respond.

These responses are controlled by the brain's emotional control system, called the
amygdala. This is where the senses first pass data, then it decides how to process
this data. Those with sensitive amygdala, they are always responsive to all changes
around them, so places with a quiet space are the ideal destinations for them.
Conversely, people who are not too sensitive, such as the indifferent and calm
children above, will prefer to go to noisy places.
 Chapter 4. Introverted children are like orchids, they can only thrive
in the right environment.
It is not only biological characteristics or genetics that determine human nature.
Experiences, especially childhood experiences, also have a very strong impact on
that.

If extroverted children are like dandelions, which can easily grow or move
anywhere, then orchids are the right comparison for introverted children. They can
only bloom under the right conditions, otherwise, their whole life will be just plain
and faded grass.

So how can parents build the right environment if their child is an introvert?
Appreciate, sympathize and give them a perfect start. It is important for parents to
recognize their children's introverted personality first, and then find out why they
feel uncomfortable under certain circumstances, especially in crowded places.
people.

After knowing the situations that children are afraid of, the best way is for parents
to regularly expose children to such situations. For example, if your child is afraid
of public speaking, you can practice getting your child to speak in front of a few
trusted people at first, then gradually increase the number of listeners. Gradually,
we realize that we are completely capable of public speaking.

If raised in the right environment, introverted children will be confident in

themselves and comfortable expressing their abilities. On the contrary, if they are
put under pressure, they are easily bored, scared and may even develop some
breathing disorders.

Chapter 5. Westerners often favor extroverts.

Do you appreciate someone who is lively, attention-grabbing, fun-loving, or
someone who sits quietly in a corner and listens? In the West, the answer is clear
and obvious, extroverts are intelligent and talented, not only because of their
sociability but also in their interestingness and connection.

Extroverts are often more attractive and energetic, while introverts are gloomy,
boring, and a bit odd, some even look as if they come from the planet. other
crystals. Therefore, Westerners often appreciate extroverts. The author felt this
very well when he attended a seminar by inspirational speaker Tony Robbins. They
rank extroverts at the top, which indicates that this trait is key to one's victory in
this competitive world.

That's also why professors at the Harvard Business School consider it an important
task to turn all their students into extroverts. Programs always include going to
seminars and working in groups, even hanging out with friends of the opposite sex
is also a mandatory task.

Contrary to this context, most students in Korea or Japan would rather bury their
heads in books than go to bars with friends. At seminars, they listen attentively and
focus on taking notes, freedom of speech is considered disrespectful, impolite,
arrogant and ignorant.

Chapter 6. Extroversion was a “trend” 150 years ago.

Dale Carnegie lived in a small town in Missouri in the early twentieth century. At
that time he had the typical look of an introvert: thin, weak and always shy, far
from the image of a famous speaker. Everything changes when a speaker from the
adult education center moves to town and realizes Dale's talent.

Actually, Dale is a very ambitious person, he always tries his best to develop his
skills. As time went on, he became a master speaker and became popular
throughout the school. Later, as a soap and bacon marketer, he won over all
customers with his friendly smile and trusting handshake. Finally, Dale founded
the Dale Carnegie Center with the aim of helping entrepreneurs overcome their
anxieties and insecurities about themselves. Unexpectedly, his "life-changing"
process very realistically reflects a transition from rural to urban ethos of
twentieth-century America.

In the nineteenth century, Americans lived in small communities and people were
bound together. As long as you work hard, behave properly and stand up for
others, people will know you by themselves. However, as the economy boomed
and disrupted the social structure then, more and more people moved from the
countryside to crowded, bustling and competitive cities, where a fixed belief
existed. In order to be successful, you must know how to “market” yourself. Since
then, people often admire those who are always full of energy and charisma.

Chapter 7. Introverts can sometimes become extroverts.

Through many experiences, ambitious introverts will eventually be cornered into
some situation where it is imperative to act like extroverts. For example, as a
teaching professor, how can an introvert and shy person like her convey all her
knowledge and enthusiasm to the students? This was when she was forced to put
her introverted nature aside. The professor behaved like a true extrovert: She strode
into the lecture hall with long, confident strides, her voice clear and precise, her
posture completely natural and relaxed. As a result, the students were completely
absorbed in the lecture, constantly asking her for advice, and the session was
successful beyond imagination.
After accomplishing the goal of giving students interesting and effective lectures,
the professor returned to being himself as usual, still loving the silence and
completely relaxing with the reading time. alone in the corner of the library. Of
course, being extroverted is hard work for some people. However, the case of the
female professor above demonstrates that introverts can completely extrovert for a
short time if it is imperative for them to achieve their goals.

Chapter 8. Companies should not build a work environment suitable

only for extroverts.
Many leaders strive to create a dynamic and competitive work environment,
suitable for extroverts in the belief that it will be the best place to grow. As a result,
most employees work in an open environment, in the form of group discussions
and presentation of work results through Powerpoint presentations.

So how will introverts manage in those group meetings? Surrounded by aggressive

colleagues, a series of challenges piled on top will engulf them in pressure. Will
they be able to reveal and develop their potential in such an environment?

Many great achievements of the world in the last few decades have proven the
effectiveness of teamwork, such as the operating system of Wikipedia or Linux. It's
possible that a good team is behind the success of these achievements, but people
have overlooked one key point: ideas for discussion will not arise in the open work
environment or in the public domain. meetings, which came about when the owner
sat alone in front of the computer screen in the office.

In fact, great ideas often come when people work independently. Steve Wozniak
invents Apple's first personal computer in his personal office. JK Rowling wrote
the Harry Potter classic series completely independently.

A workspace designed for extroverts will most likely cause the company to
squander the desirable potential of introverts. Steve Wozniak emphasizes that he
knows a lot of great inventors who are artists, and they only show their talent most
when working independently. As a leader, if you are lucky enough to have such
people, don't try to force them into noisy group discussions, create a space for them
to develop their own big ideas.

To solve this problem, create a workspace that is flexible for both types of people:
giving them the opportunity to exchange ideas, as well as suitable private
workspaces. The movable partition is an ideal suggestion, when needed, the
partition can be pulled down to exchange ideas with people around.
 Chapter 9. A true leader is one who has the ability to combine the
strengths of both types.
How can managers tap into the two distinct strengths of introverts and extroverts?
To answer this question, the scientists asked several groups of students to do a
simple task, folding t-shirts, under the direction of an introvert or extrovert.

For groups with extroverted instructors, although they follow the rules very
accurately and quickly, they do not go overboard with individual recommendations
for faster and more efficient folding solutions. In contrast, groups with introverted
instructors may not be too active, the morale of the members is not enhanced, but
they always respect each individual's opinion, trying to do everything possible to
make the most of it. good ideas.

It can be concluded that, in the workplace, the extroverted leadership style is

suitable for simple tasks that need to be solved quickly and accurately. As for those
who want to contribute their own personal ideas, the introverted leadership style is
the right style for them.

Another difference between the two leadership styles was evident during the 2008
financial crisis. Extroverted leaders make quick decisions based on scant
information. Many of them venture capital with their own capital. When
everything fell apart, they had to pay a very heavy price for that recklessness. In
contrast, introverted leaders often gather and research a lot of information before
making a decision, they are especially careful with their capital investment. So
their company is less affected by the economic downturn.

It can be said that if you need to make a quick and decisive decision, go to an
extrovert, but in cases that require carefulness, it is best to listen to an introvert. In
addition, extroverts also need to appreciate the unique values of their introverted
colleagues, because both types of people have strengths that are worth learning.

Chapter 10. Both types of people can maximize their results through
cooperation.
The interactions between two opposing types of people are often misunderstood.
When conflict breaks out, extroverts tend to be angry, loud, and dominant.
Introverts will often admit to losing in arguments, simply because they're not
interested in it. Only when the two sides are willing to open their hearts and stand
on the other's position to think, the problem will be resolved.

Franklin D.Roosevelt, the American president during World War II, is a typical
extrovert. He was lively and energetic, enjoying socializing with many friends and
partying all night. His Lady Eleanor, on the other hand, was an introverted woman
who was always timid and somewhat eccentric, always enjoying conversations
about big affairs and trying to get out of parties as soon as possible.

However, the power couple uses that huge difference to make up for each other's
shortcomings. Eleanor made a liberal like Franklin begin to care about children
who were being tortured by hunger and racism. When the lady discovered that
Marian Anderson, a black singer, was not allowed to perform at Constitution Hall,
she and her husband used political power to get her the right to perform in front of
the Lincoln Memorial on the holiday. Easter.

It can be concluded that, both personality traits can complement each other
perfectly. Sometimes, extroverts need deep conversations rather than a few jokes.
On the contrary, their abundant and youthful energy will be a new source of energy
instead of making the quiet, gloomy world of introverts more colorful. This is
exactly what leaders need to do, the outstanding features of the two personality
traits when combined will bring unexpected effects.

Conclude
Through the book, the author wants to emphasize that both introverts and
extroverts have their own characteristics, which can bring value to the people
around them. And whoever they are, they need the right environment to realize and
develop their potential.

Besides, the book also answers the question:

“What is the difference between introverts and extroverts?”

First, extroverts prefer a dynamic and motivating environment, while introverts

prefer to sit quietly alone and reflect;

A lot of introverts are overly sensitive to fluctuations happening around them;

Introverted children are very much like orchids, only able to thrive in a truly
suitable environment.

“Why do extroverts often have more advantages?”

Westerners attach great importance to extroverts;

The preference for extroverts has existed for 150 years;

“How can both types of people reach their full potential?”

Companies should not build a work environment only suitable for extroverts;
A good leader will know how to reconcile these two types of people when working
in groups;

Both types of people can develop their talents if they can be combined.
 REFERNCE
 https://briefer.com/books/quiet