Hca421 Week 2 Quiz

HCA421
WEEK 2 QUIZ
1 Week 2 - Quiz
 Due Sep 18 at 11:59pm
 Points 20
 Questions 20
 Time Limit 180 Minutes
 Allowed Attempts 3
2 Instructions
3 Week 2 Quiz
4 [WLOs: 1, 2, 3] [CLOs: 1, 2, 3, 4, 6]
Prior to taking this quiz, read Chapters 3 and 4 from the textbook. The quiz contains 20 multiple-
choice questions and is worth 5% of your course grade. You will have three attempts, each with a
time limit of 3 hours, to complete the quiz. The highest score will be shown in the gradebook.
This quiz consists of 20 questions and is worth 5% of your course grade.
Click on the Take the Quiz button when you are ready to start this exam. When finished, click
on Submit Quiz.
Take the Quiz Again
5 Attempt History
Attempt Time Score
LATEST Attempt 1 116 minutes 17 out of 20

Correct answers are hidden.
Score for this attempt: 17 out of 20
Submitted Sep 16 at 12:06pm
This attempt took 116 minutes.
Question 1
1 / 1 pts
Strategic thinking is defined by all of the following concepts EXCEPT __________.
focusing on previous successes
going beyond conventional ideas
thinking outside of the box
seeing the big picture
Question 2
1 / 1 pts
Shoreville Pharma is considering moving into a new market next year. Therefore, it can be said
that Shoreville Pharma is considering __________.
undertaking risk innovation

engaging in process diversification
exploring a strategic frontier
embarking on a targeted alliance
Question 3
1 / 1 pts
An entrepreneur mindset focuses on all of the following EXCEPT __________.
identifying a need to be filled
developing a way to create value
turning an idea into a successful strategy
finding satisfaction with the status quo
Question 4
1 / 1 pts
A business model describes all of the following for an organization EXCEPT __________.
how to attract more customers
how to make more money

how to increase internal diversity
how to grow the business
Question 5
1 / 1 pts
Martine has been charged with adding new services to the pediatric clinic she manages. She asks
clinic employees to submit ideas for new services to a development committee that has been
created for this purpose. What approach is Martine taking?
system for innovation
strategic innovation
coordinated improvement
multidisciplinary visualization
Question 6
1 / 1 pts
What organizational need do futures-research methods support?
changes in consumer spending
organizational planning
segment monopoly creation
expected employee turnover
Question 7
1 / 1 pts
Nabeel is spending the next 6 months creating narrative descriptions of what could happen with
his group practice over the next 2 decades. To do so, he is soliciting input from many people,
including experts and consultants. What is Nabeel doing?
scenario planning
innovation framing
situational questioning
analytics strategizing
Question 8
1 / 1 pts
Which of the following scenarios best reflects conglomerate diversification?
Health Care Plus is building a base of loyal customers.
Health Care Plus is improving the scope of its internal marketing.

Health Care Plus is expanding rapidly to meet customer demand.
Health Care Plus

is devising a brand-new service for a new market.
Question 9
1 / 1 pts
Blue-ocean strategies focus on pursuing __________.
differentiation
market share
environmentally friendly policies
customer care
Question 10
1 / 1 pts
What advantage does the Delphi technique offer when seeking the perspective of outsiders?
adaptability
anonymity
profitability
predictability
IncorrectQuestion 11
0 / 1 pts
In a hospital’s market analysis, the __________ is the proportion of patients admitted to the
hospital and other hospitals in the same medical service area.
target market
market penetration
market distribution
specialized market
The answer can be found in Chapter 4, Section 4.3,

Market Analysis.
Question 12
1 / 1 pts
Which of the following is NOT considered a benchmark for analyzing a Health Service
Organization’s competitors?
debt load
vertical integration
service scope
market share
0 / 1 pts
Which of the following terms is synonymous with “value proposition,” in terms of a Health
Service Organization’s customers?
referrals
services
desires
benefits
The answer can be found in Chapter 4, Section 4.3, Market Analysis.
Question 14
1 / 1 pts
Lionel is a consultant whose clients hire him to use the strategic dimensions of price and patient
satisfaction to cluster and identify competitors with similar strategies. The goal of his work is to
identify Health Service Organization competitors that are similar to his clients. Based on this
description, what is Lionel creating?
a strategy-cluster axis
a strategic-group map
a strategic-advantage model
a strategy-intensification framework
0 / 1 pts
What can NOT be learned from a strategic-group map?
whether Health Service Organizations in a particular strategic group are strategically similar
whether a Health Service Organization can discover an unserved demand in an unoccupied area
of the map
whether Health Service Organizations in a strategic group share the same barriers to entry
whether a diversified Health Service Organization can be a member of more than one strategic
group
The answer can be found in Chapter 4, Section 4.2, Competitive Analysis.
Question 16
1 / 1 pts
Under the law, how often must hospitals complete a community needs study?
every 4 years
every 3 years
every 2 years
every year
Question 17
1 / 1 pts
An established family practice clinic is considering expanding its offerings to include small
clinics that are located inside large grocery stores. Consequently, which of the following steps
would it take?
Create a core competencies model.
Conduct an industry-attractiveness analysis.
Formulate a center care framework.
Devise an expansion strategy solution.
Question 18
1 / 1 pts
Bangersville, a major metropolis, has just three major health systems that provide nearly all of
the area’s hospital services. This is an example of a __________ industry.
concentrated
fragmented
limited
focused
Question 19
1 / 1 pts
An industrial analysis helps Health Service Organizations identify all of the following EXCEPT
__________.
barriers to entry
leaders who affect the industry
fragmentation in the industry
what is needed for success
Question 20
1 / 1 pts
In the healthcare delivery chain, which of the following roles is considered a supplier?
patients
transcriptionists
medical recruiters
physicians
Quiz Score: 17 out of 20
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HCA421

 Time Limit 180 Minutes

Take the Quiz Again

LATEST Attempt 1 116 minutes 17 out of 20

focusing on previous successes

going beyond conventional ideas

thinking outside of the box

seeing the big picture

undertaking risk innovation

exploring a strategic frontier

embarking on a targeted alliance

identifying a need to be filled

developing a way to create value

turning an idea into a successful strategy

finding satisfaction with the status quo

how to attract more customers

how to make more money

how to grow the business

system for innovation

changes in consumer spending

expected employee turnover

Health Care Plus is building a base of loyal customers.

Health Care Plus is improving the scope of its internal marketing.

Health Care Plus

environmentally friendly policies

The answer can be found in Chapter 4, Section 4.3,

The answer can be found in Chapter 4, Section 4.3, Market Analysis.

The answer can be found in Chapter 4, Section 4.2, Competitive Analysis.

Create a core competencies model.

Conduct an industry-attractiveness analysis.

Formulate a center care framework.

Devise an expansion strategy solution.

leaders who affect the industry

fragmentation in the industry

what is needed for success

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