ASQ Press Book - Catalog - 2024 - FINAL

ASQ Quality Press Catalog
The world’s premier publisher of quality-related books and certification preparation content
asq.org/quality-press
PDF Only, Revised Winter 2024, Vol. 4

About Us
ASQ has a long history of helping organizations understand, adopt, and exceed quality standards to create meaningful business results. ASQ’s
Quality Press is the world’s premier publisher of quality-related books and certification preparation materials. Our peer-reviewed content provides
relevant thought leadership in excellence through quality and promotes advanced learning through certification materials. Whether you are
completely new to quality or looking to add knowledge to your expertise, you will find a publication to meet your needs.
Letter From the Managing Editor

In 2023, we launched our digital content delivery initiative and the global expansion of our books to retail and library partners, such as:
• Amazon • EBSCO • Overdrive
• Apple • Follett/Baker & Taylor • Scribd
• Barnes & Noble • Gardners • VitalSource
• Bibliotheca • Google Play Books • And many more!
• Chegg • Kobo
Yes, we now have a more global distribution reach through our print-on-demand vendor that has partnered with 40,000+ wholesale distribution
channels around the world.
Without you—our members and customers—to provide feedback (all kinds!), we wouldn’t be able to continue to grow. We rely on you to tell us
what topics resonate with you and help propel you forward in the quality profession. Drop us a line and share your voice at: [email protected].
All the best,

Lillian McAnally
Managing Editor, Quality Press
[email protected]
Table of Contents
About Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Coming Soon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Best Sellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Categories
• Quality 4.0 and a New Era of Quality . . . . . . . . . . . . . . . . . . . . . 12
• Quality Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
• Leadership, Management, and Organizational Excellence . . . . . . . . 21
• Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
• Data, Statistics, and Metrology . . . . . . . . . . . . . . . . . . . . . . . . . . 28
• Lean and Six Sigma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
• Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
• Certifications and Certification Preparation . . . . . . . . . . . . . . . . . . 37
• ISO Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
• Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
NEW from
Quality PressTM
Quality professionals have come to

rely upon The Quality Toolbox, the
#1 best-selling comprehensive
reference book for methods and
techniques most used for quality
improvement.
Contains hundreds of tools listed

alphabetically for easy reference
Excellent addition to any library
as a reference guide
THE QUALITY TOOLBOX, THIRD EDITION

Nancy R. Tague
A must-have reference book for any quality professional, the tools included aid in generating
and organizing ideas, evaluating ideas, analyzing processes, determining root
causes, planning, basic data handling, and statistics. In this third edition, several new
tools were added along with a section on Quality 4.0 and suggested quality tools
that can help facilitate implementation of Quality 4.0 concepts.
Item: H1592
ISBN: 978-1-63694-122-6 | Item Number: H1592
List Price: $90.00 | Member Price: $63.00 4
NEW TITLES
Human Error Reduction in Manufacturing,

Second Edition
José Rodríguez-Pérez
In any type of industry (manufacturing, services, transportation, etc.), human errors are the consequences of procedures not being
followed, lack of attention, or simply, human error. In this second edition of Human Error Reduction in Manufacturing, major
enhancements include:
• Impacts of a positive and strong quality and compliance culture in the reduction of human failures, including errors.
• Discussion of the benefits of people engagement to enhance quality culture and why it’s important.
• Ways to help people work toward the company’s goals.
• Expansion of categories and examples of root causes.
• Updated diagnostic tool (with newly defined categories) used to investigate human errors.
List Price: $70.00 | Member Price: $49.00
Smart Cities
Paul Doherty
In Smart Cities: Reimagining the Urban Experience, Paul Doherty shares his organization’s “secret sauce” recipe to marry
information technology infrastructure—design thinking—with sustainable development goals (SDGs) for building smart cities.
Paul dives into strategies, master plans, work templates, and real-world examples. This book will disrupt existing paradigms
to offer practitioners, urban developers, and policymakers some solutions for creating greater social responsibility in a
human-centric, data-driven world.
Prices in this catalog are subject to change without notice. For the most up-to-date information, visit asq.org/quality-press. ASQ Quality Press Catalog | asq.org/quality-press 5
NEW TITLES
Zero Acceptance Number Sampling Plans,
Sixth Edition
Nicholas L. Squeglia
Zero Acceptance Number Sampling Plans book was originally developed to provide equal or greater consumer protection with less
inspection than the Department of Defense’s (DoD’s) military standard 105 (MIL-STD-105E). This book offers a set of plans for lot-by-lot
inspection with the acceptance number in all cases as zero. Although the DoD canceled MIL-STD-105, the c=0 sampling plans have
stood the test of time. After years of extensive application by aerospace, defense, medical device, commercial manufacturing, and
service industries, these plans are still used today as a standard for many organizations to deliver quality products.
This sixth edition includes only the original c=0 table as published in the fourth and all previous editions and eliminates conflicting
information in the fifth edition tables.
The ASQ Certified Quality Engineer Study Guide,

Second Edition
Scott A. Laman
This book has been developed specifically to address the 2022 Certified Quality Engineer (CQE) Body of Knowledge (BoK),
considering the proper depth of knowledge and required levels of cognition. Every practice question includes an explanation of
the correct answer along with the corresponding section of the BoK for further study, and over half of the questions have been
revised and improved to reflect current testing standards.
Inside, you will find:
• SECTION 1, which offers 399 practice questions organized by the seven parts of the BoK
• SECTION 2, which offers 216 additional questions from each of the seven parts in randomized order
• Brand-new questions that address the addition of data automation and database integration, cost-benefit analysis, the
RACI matrix, assessing risks in auditing, overall equipment effectiveness, critical-to-quality concepts, 5 Whys, and a much
more intensive treatment of risk management
NEW TITLES
The ASQ Certified Six Sigma Black Belt Study Guide,
Second Edition
Mary McShane-Vaughn
An invaluable resource for candidates preparing for the ASQ Certified Six Sigma Black Belt (CSSBB) examination, this study guide
serves as a companion piece to The ASQ CSSBB Handbook, Fourth Edition. These questions have been written to reflect current
testing standards, and all include detailed solutions and BoK references for further review of the material.
This study guide includes:
• 550 practice questions and solutions organized by the nine sections of the 2022 CSSBB BoK.
• 150 additional questions and solutions in random order to simulate an actual certification exam.
The ASQ Certified Quality Supplier Professional

Handbook, Second Edition
Mark A. Durivage, Stephanie Parker
In the second edition of this handbook, users will learn how to partner with their key suppliers to continuously improve performance
by implementing process controls and developing quality assurance plans. The handbook is aligned to the 2022 ASQ Certified
Supplier Quality Professional (CSQP) Body of Knowledge (BoK) and help readers prepare to sit for the exam as well as provide a
current reference for professionals.
This updated handbook includes:
• A thorough discussion of all sections included in the 2023 ASQ CSQP Body of Knowledge (BoK).
• Discussions of newly introduced topics, such as supplier and quality agreements, finalization controls,
supplier risk identification and categorization, and sustainability.
• Additional helpful tools, such as conflict resolution techniques, weighted decision matrices, total risk
factor analysis, and RACI matrix.
COMING SOON
2024-2025
2024 2025
The ASQ Certified Six Sigma Green Belt Study Lean Six Sigma Pocket Guide for Young
Guide, Second Edition Professionals
The ASQ Certified Software Quality Engineer NEW - The ASQ Certified Construction
Handbook, Third Edition Management Handbook, First Edition
The ASQ Certified Pharmaceutical GMP The ASQ Certified Reliability Engineer
Handbook, Third Edition Handbook, Fourth Edition
Mastering Safety Risk Management for The ASQ Certified Quality Inspector
Medical Devices Handbook, Fourth Edition
Leading a Quality Organization:

Supercharging From Your Core
Remote Auditing Fundamentals (Formerly

titled, eAuditing Fundamentals)
Quality Risk Management in the FDA-

Regulated Industry, Third Edition
Certified Supplier Quality Professional (CSQP)

Study Guide, Second Edition
Implementing Quality 4.0 from the Ground Up

The Internal Auditing Pocket Guide update
The ASQ Certified Quality Technician

Handbook, Fourth Edition
BEST SELLERS
We Culture The Quality Toolbox,

This book will help you create a culture in the Third Edition
future of work to increase worker engagement This book is the #1 best-selling comprehensive
through the 12-skills CARE model for hybrid reference for methods and techniques most
and remote workplaces. used for quality improvement. Added to the
ISBN: 978-1-63694-017-5 third edition are several new tools along with a
Item Number: H1591 section on Quality 4.0 with suggested quality
tools that can help facilitate practitioners.
List Price: $40.00
Member Price: $28.00 ISBN: 978-1-63694-122-6
Item Number: H1592
List Price: $90.00
Member Price: $63.00
Zero Acceptance Number Business Process

Sampling Plans, Sixth Edition Improvement Toolbox,
This book offers a set of plans for lot-by-lot Second Edition
inspection with the acceptance number This updated edition aims to give practical
in all cases as zero. Although the DoD insight into how to create a coherent
canceled MIL-STD-105, the c=0 sampling business process improvement system,
plans have stood the test of time. with a secondary focus on consistent
The sixth edition includes only the original improvement for how things are done,
c=0 table and eliminates conflicting large and small.
information in the fifth edition tables.
ISBN: 978-0-87389-719-8
ISBN: 978-1-63694-093-9 Item Number: H1312
Item Number: H1607 List Price: $60.00
List Price: $70.00 Member Price: $42.00
BEST SELLERS
The ASQ Quality Improvement Root Cause Analysis,

Pocket Guide Second Edition
This pocket guide is a quick, on-the-job Using figures, diagrams, and tools, this
reference for anyone interested in making book provides detailed steps for solving
their workplace more effective and efficient. problems, focusing more on the analytical
It provides an overview of what quality is process involved in finding the actual
and how it impacts an organization. causes of problems to see what is
significant.
ISBN: 978-1-63694-133-2
Item Number: H1618 ISBN: 978-1-63694-083-0
List Price: $24.00 Item Number: H1610
Member Price: $16.80 List Price: $60.00
The ASQ Pocket Guide to Handbook of Investigation

Root Cause Analysis and Effective CAPA
All organizations experience unintended Systems, Third Edition
variation and its consequences. This pocket Understanding and improving the CAPA
guide provides knowledge about the art of system is the focal point of this book,
problem solving, with a focus on identifying making it the only of its kind dealing
and eliminating root causes. exclusively with this critical system within
ISBN: 978-0-87389-863-8 highly regulated industries.
BEST SELLERS
Principles of Quality Costs, Measuring Quality

Fourth Edition Improvement in Healthcare
The purpose of this book is to provide a Written by respected healthcare quality
basic understanding of the principles professionals, this book addresses the
of quality cost in order to develop and critical, growing need for the healthcare
implement a quality cost system as an industry to measure the effectiveness of their
adjunct to overall financial management. quality improvement efforts.
ISBN: 978-1-63694-092-2 ISBN: 978-0-52776-293-3
Item Number: H1611 Item Number: H1091
List Price: $80.00 List Price: $61.00
Member Price: $56.00 Member Price: $42.70
The Internal Auditing Pocket

Guide, Second Edition
This guide prepares both seasoned and new
auditors to complete an internal audit—from
assignment to follow-up—against quality,
environmental, safety, and other audit criteria.
ISBN: 978-0-87389-710-5
Item Number: H1300
List Price: $35.00
CATEGORIES
Quality 4.0 and a New Era of Quality
u DIGITAL TRANSFORMATION
Excelling on a Digital Transformation Journey Quality Experience Telemetry

Disruption impacts every industry, and it is essential for an This book provides the necessary knowledge and information to
organization to meet or exceed stakeholder expectations. How an understand the telemetry infrastructure and implement a telemetry
organization manages the ever-changing world of digital evolution program to address and improve customer experience.
in the present will ultimately shape and determine its future. This
field guide will show you how to integrate people, processes, and ISBN: 978-0-87389-967-3
technology to create greater efficiencies and profit. Item Number: H1542
ISBN: 978-1-953079-91-6 List Price: $60.00
Item Number: H1583 Member Price: $42.00
List Price: $30.00
Successful Management of Cloud Connected, Intelligent, Automated

Computing and DevOps This book provides the knowledge needed to understand Quality
4.0, and helps navigate the connected, intelligent, and automated
This book includes best practices of cloud computing from
ecosystems of infrastructure, people, objects, machines, and data.
operational and business perspectives. Readers will make
informed decisions in shaping their technology policies, ISBN: 978-1-951058-00-5
procedures, and operations. Item Number: H1567
ISBN: 978-1-63694-009-0 List Price: $60.00
Item Number: H1586
List Price: $70.00
CATEGORIES
u CULTURE
Culture Is Everything Creating a Customer-Centered Culture

This book shows how to diagnose a company’s culture in terms of its suitability The method for seeking excellence described in this book outlines
for a preferred quality improvement approach and offers guidance on how to a path to becoming customer-centered using a profoundly different
tailor this approach or change the culture. way to understand and deliver what customers want.
ISBN: 978-1-951058-03-6 ISBN: 978-0-87389-151-6

We Culture Establishing a Culture of Patient Safety

This book will help you create a culture in the future of work to The purpose of this book is to provide a road map to help
increase worker engagement through the 12-skills CARE model for healthcare professionals establish a “culture of patient safety,”
hybrid and remote workplaces. provide high quality healthcare, and improve communication
for staff and patients.
ISBN: 978-1-63694-017-5
Item Number: E1418
List Price: $40.00
Unleash Quality
Most companies fail in their deployment of quality by not
treating it as a cultural imperative. This book provides guidance
on how to implement a cultural transformation to drive
organizational growth.
ISBN: 978-0-87389-983-3
Item Number: H1559
List Price: $40.00
CATEGORIES
u INNOVATION
Smart Cities Innovative Business Management Using TRIZ

In Smart Cities: Reimagining the Urban Experience, Paul Doherty shares The goal of this book is to use the simple TRIZ tools to help readers
his organization’s “secret sauce” recipe to marry information technology immediately solve problems, innovate, be creative, think, and
infrastructure—design thinking—with sustainable development goals discover the joy of this thinking process in new dimensions.
(SDGs) for building smart cities. Paul dives into strategies, master plans,
work templates, and real-world examples. This book will disrupt existing ISBN: 978-1-95307-927-5
paradigms to offer practitioners, urban developers, and policymakers Item Number: E1539
some solutions to creating greater social responsibility in a human- List Price: $50.00
centric, data-driven world.
ISBN: 978-1-63694-110-3
Item Number: H1584 Lean Acres
List Price: $60.00 This book uses a story in which the group dynamics are real, the problems
Member Price: $42.00 are valid, and the solutions legitimate. Follow along as the group uses four
quality methodologies to address problems they face.
ISBN: 978-0-87389-809-6
Item Number: H1408
List Price: $20.00
ISO 56000: Building an Innovation Member Price: $20.00
Management System
Research shows a major correlation between profitability and innovation.
The challenge, however, is how to integrate innovation management with Structuring Your Organization for Innovation
quality management. Enter the ISO 56000 series of standards on innovation This book offers advice for designing a structure that will help foster
management systems (IMS). This book explains the thinking behind each of innovation, agility, and performance by focusing on organizational structure
the clauses in the ISO 56002 standard, and offers through the eyes of your customers. You will explore five core structural
real-life, practical applications. areas—management, process, product, sales and marketing, and services—
ISBN: 978-1-9510582-65 that can be used to advance innovation.
CATEGORIES
Quality Tools
u BASICS OF QUALITY AND CONTINUOUS IMPROVEMENT
The Quality Toolbox, Third Edition Business Process Improvement Toolbox,

This book is the #1 best-selling comprehensive reference for methods and Second Edition
techniques most used for quality improvement. Added to the third edition This updated edition aims to give practical insight into how to create a
are several new tools along with a section on Quality 4.0 with suggested coherent business process improvement system, focusing on consistent
quality tools that can help facilitate practitioners. improvement for how things are done, large and small.
ISBN: 978-1-63694-122-6 ISBN: 978-0-87389-719-8

The ASQ Quality Improvement Pocket Guide Process Monitoring and Improvement Handbook,
This pocket guide is a quick, on-the-job reference for anyone interested in making Second Edition
their workplace more effective and efficient. It provides an overview of what The concept of process monitoring and improvement applies
quality is and how it impacts an organization. to any type of industry. The focus of this book is to identify
and apply different process monitoring and improvement tools
ISBN: 978-1-63694-133-2
in any organization.
Item Number: H1618
ISBN: 978-0-87389-974-1
List Price: $24.00
Item Number: H1549
List Price: $75.00
The ASQ Certified Quality Improvement Modular Kaizen
Associate Handbook, Fourth Edition Modular kaizen is a development of necessity in our rapidly changing world
where improvement must happen “on the fly” by integrating quality
The ASQ CQIA certification introduces the basics of quality to
techniques into the busy schedule of everyday activities.
organizations and individuals who are new to quality. This book forms a
foundation for applying proven quality principles and practices. ISBN: 978-0-87389-864-5
CATEGORIES
Quality Tools
u BASICS OF QUALITY AND CONTINUOUS IMPROVEMENT
Kaizen Kanban
This book is a guide to creating prioritized project pipelines and setting
up improvement boards to maximize business success through continuous
improvement projects and a visual facilitation approach.
ISBN: 978-0-87389-937-6
Item Number: H1514
List Price: $50.00
Principles of Quality Costs, Fourth Edition

The purpose of this book is to provide a basic understanding of the
principles of quality cost in order to develop and implement a quality cost
system as an adjunct to overall financial management.
ISBN: 978-1-63694-092-2
Item Number: H1611
List Price: $80.00
CATEGORIES
Quality Tools
u PROBLEM SOLVING
The Logical Thinking Process Innovative Business Management Using TRIZ

A major rewrite of the classic Goldratt’s Theory of Constraints, this book The goal of this book is to use the simple TRIZ tools to help
presents a whole new approach to building and applying logic trees for a readers immediately solve problems, innovate, be creative, think,
broadly applicable, systems-level approach to policy analysis. and discover the joy of this thinking process in new dimensions.
ISBN: 978-0-87389-723-5 ISBN: 978-1-95307-927-5
Item Number: H1315 Item Number: E1539
Introduction to 8D Problem Solving Splitting the DMAIC

This book provides an overview of eight discipline problem-solving, gives Rather than teach people about a set of tools they may or may
guidance on root cause tools, shows 8D used in eight case studies, and not use, teach them how to accomplish a specific objective so
gives unsolved problems for readers to apply 8D themselves. that anyone can make continuous improvement work by “splitting
the DMAIC.”
ISBN: 978-0-87389-955-0
Item Number: H1554
List Price: $35.00
CATEGORIES
Quality Tools
u ROOT CAUSE ANALYSIS AND CORRECTIVE ACTION
Root Cause Analysis: The Core of Problem Solving and The ASQ Pocket Guide to Root Cause Analysis
Corrective Action, Second Edition All organizations experience unintended variation and its
Figures, diagrams, and tools provide detailed steps for solving consequences. This pocket guide provides knowledge about
problems, focusing on the analytical process of finding the cause the art of problem solving, with a focus on identifying and
to see what is significant. eliminating root causes.
ISBN: 978-1-63694-083-0 ISBN: 978-0-87389-863-8

Root Cause Analysis: Simplified Tools and Techniques, Handbook of Investigation and Effective CAPA
Second Edition Systems, Third Edition
This updated edition discusses many root cause analysis tools and for each Understanding and improving the CAPA system is the focal point of
gives a general description, typical applications, the procedure to use it, an this book, making it the only of its kind dealing exclusively with this
example of its use, and a checklist to apply it properly. critical system within highly regulated industries.
ISBN: 978-0-87389-692-4 ISBN: 978-1-63694-011-3
Human Error Reduction in Manufacturing, Second Edition

In this second edition major enhancements include: Impacts of a positive and strong
quality and compliance culture in the reduction of human failures, including errors.
Discussion of the benefits of people engagement to enhance quality culture and why
it’s important. Ways to help people work toward the company’s goals. Expansion of
categories and examples of root causes. Updated diagnostic tool (with newly defined
categories) used to investigate human errors.
ISBN: 978-1-63694-089-2
Item Number: H1594
List Price: $70.00
CATEGORIES
Quality Tools
u RISK MANAGEMENT
Foundations of Quality Risk Management Risk Management Using Failure Mode and Effect Analysis
This book is the perfect guide for any reader interested in contemporary (FMEA)
risk management, including topics such as supply chain risk management, This indispensable summary guide explores the evaluation process and
risk-based auditing, risk in 4.0, and more. mitigation of risk by utilizing one of the core methodologies available:
failure mode and effects analysis (FMEA).
ISBN: 978-1-951058-32-6
Item Number: H1553
List Price: $50.00
Risk Management for Medical Device Manufacturers Managing Organizational Risk Using the Supplier
Industry regulations and standards—like ISO 14971—help medical device Audit Program
manufacturers define risk management processes. This book can help you This book defines what risk-based thinking is and how to apply it
build a “bulletproof” risk process that ensures the efficacy of products while from the perspective of helping manage organizational risk through
minimizing future liability. the practical application of risk-based supplier auditing principles.
ISBN: 978-1-63694-013-7 ISBN: 978-0-87389-968-0
CATEGORIES
Quality Tools
u RISK MANAGEMENT
Quality Risk Management in the FDA-Regulated Industry,

Second Edition
This book presents a systematic and comprehensive approach to the quality
risk management field as it applies to medical products, including facilitating
compliance with regulatory requirements.
ISBN: 978-0-87389-948-2
Item Number: H1524
List Price: $58.00
The Art of Integrating Strategic Planning, Process Metrics,

Risk Mitigation, and Auditing
This book promotes the use of the internal auditing tool as a feedback
mechanism not only for compliance verification but also for the
measurement and enhancement of system effectiveness.
ISBN: 978-0-87389-925-3
Item Number: H1503
List Price: $60.00
CATEGORIES
Leadership, Management, and Organizational Excellence
u LEADERSHIP
The Journey Making Change in Complex Organizations

This book covers both the “what” and “how” aspects of achieving sustained This book is written for the leader or management team of any
organizational success and is a guide for top managers ready to establish, complex organization attempting to lead an organization-wide
implement, and maintain the right processes. change. It is a guide of things to think about and how to plan for
successful change.
ISBN: 978-0-87389-986-4
We Move Our Own Cheese! Senior Management and Quality

This book is designed to help those with limited positional power find This original and practical book goes back to the original quality
ways to get their ideas seriously considered, as well as to help those with principles to decide what quality means, and then proceeds to
positional power create a culture that encourages ideas. show how quality objectives can have a positive influence on
all departments.
ISBN: 978-0-87389-946-8
Item Number: H1540
List Price: $25.00
The Joy of Lean

This book will show leaders how to cultivate a positive Lean Culture of
Excellence that creates value for customers, profitable growth for businesses,
sustainable cost reduction, and fulfilling jobs.
ISBN: 978-0-87389-942-0
Item Number: H1519
List Price: $35.00
CATEGORIES
u INTEGRATED MANAGEMENT AND KNOWLEDGE MANAGEMENT
Integrated Management Systems Navigating the Minefield: A Practical

This book expands the understanding of an integrated management system KM Companion
(IMS) globally and has been updated to the latest standard changes This book is for anyone interested in using their knowledge more
including ISO 9001:2015, ISO 14001:2015, and ISO 45001. effectively to optimize operations. This knowledge can be their own,
ISBN: 978-1-95307-975-6 that of the teams they work with, or the communities in which they live.
Item Number: E1474 ISBN: 978-0-87389-954-3
The Art of Integrating Strategic Planning, Process Metrics, The Strategic Knowledge Management Handbook
Risk Mitigation, and Auditing This book is particularly addressed to CEOs, senior management, and
This book promotes the use of the internal auditing tool as a feedback business executives to help them understand how they can use KM as
mechanism not only for compliance verification but also for the a strategy to achieve their business objectives.
measurement and enhancement of system effectiveness.
ISBN: 978-1-63694-087-8
ISBN: 978-0-87389-925-3 Item Number: E1488
Sustainable Business and Industry

This is an introduction to developing and implementing a successful
program in the domain of sustainability and social responsibility,
including financial and environmental strategies.
ISBN: 978-0-87389-093-9
Item Number: E1409
List Price: $25.00
CATEGORIES
u PROJECT MANAGEMENT
F-Notes: Facilitation for Quality

This book offers a deeper understanding of how a workshop needs to be
managed, how a team can be guided, and how workshop tools should
be deployed to achieve a team’s objectives.
ISBN: 978-1-95105-841-8
Item Number: H1581
List Price: $40.00
Kaizen Kanban
This book is a guide to creating prioritized project pipelines
and setting up improvement boards to maximize business
success through continuous improvement projects and a
visual facilitation approach.
ISBN: 978-0-87389-937-6
Item Number: H1514
List Price: $50.00
CATEGORIES
u ORGANIZATIONAL EXCELLENCE AND BALDRIGE
Insights to Performance Excellence, 2021-2022

For decades, this book has been an excellent guide for organizations
that document their continuous improvement efforts using Baldrige
Award-type management systems. It serves as an encyclopedia of all
things Baldrige–and even all things performance excellence–with its
global look at integrated management systems. Readers will learn
what each area of the system means for organizations and how the
synergy between process-oriented parts–leadership; strategy; customers;
measurement, analysis, and knowledge management; workforce; and
operations–can lead to excellent performance results.
ISBN: 978-1-63694-002-1
Item Number: H1587
List Price: $100.00
CATEGORIES
Auditing
u AUDITING BASICS
The ASQ Certified Quality Auditor Handbook, The Process Auditing and Techniques Guide,
Fifth Edition Second Edition
This handbook is designed to help new auditors gain an understanding of This pocket guide focuses on the methods and techniques
the field and prepare for the ASQ CQA exam. In addition, experienced of conducting internal and external process audits, ideal for
system and process auditors can use it as a helpful reference. individuals with a general understanding of auditing techniques.
ISBN: 978-1-951058-09-8 ISBN: 978-0-87389-782-2
Quality Audits for Improved Performance, Third Edition How to Audit ISO 9001:2015
Perfect for anyone charged with implementing a quality audit program ISO 9001:2015 includes many changes that not only affect the
or those performing the audit, this book is an ideal reference on the companies aiming to achieve certification to it, but also auditors.
established techniques of quality auditing. This will help auditors understand ISO 9001:2015 and help
perform audits to it.
ISBN: 978-0-87389-570-5
Item Number: H1505
List Price: $60.00
CATEGORIES
Auditing
u INTERNAL AUDITS
The Internal Auditing Pocket Guide, Musings on Internal Quality Audits

Second Edition This insightful book is intended for those who understand the
This guide prepares both seasoned and new auditors to complete internal quality audit basics and are looking for ideas for how
an internal audit—from assignment to follow-up—against quality, to improve what their organization gets out of the process.
environmental, safety, and other audit criteria.
ISBN: 978-0-87389-958-1
ISO 9001:2015: Internal Audits Made Easy, Fourth Edition

This book is intended to help managers, quality professionals, internal audit
coordinators, and internal auditors implement a practical internal audit
process that meets the requirements of ISO 9001:2015.
ISBN: 978-0-87389-902-4
Item Number: H1477
List Price: $60.00
CATEGORIES
Auditing
u AUDITING PLUS
Advanced Quality Auditing Auditing Beyond Compliance

Auditors from any industry must “learn the language of upper management” This book introduces a portable audit model to facilitate a
to effect positive change throughout their environments, and this book simple, flexible, and effective audit of single or multiple quality
presents two ways that auditors can speak the language. system standards to achieve compliance and initiation of
improvement initiatives.
ISBN: 978-1-63694-082-3
Item Number: E1430
List Price: $37.00
Beyond Compliance Design of a Quality System: Tools The Art of Integrating Strategic Planning, Process
and Templates for Integrating Auditing Perspectives Metrics, Risk Mitigation, and Auditing
A compliant quality management system is just the beginning; This book promotes the use of the internal auditing tool as a
a robust QMS must also be easy to implement and maintain. feedback mechanism not only for compliance verification but also
Find guidance to help move beyond a focus on just checking for the measurement and enhancement of system effectiveness.
the right boxes.
ISBN: 978-0-87389-925-3
Item Number: H1573
List Price: $60.00
CATEGORIES
Data, Statistics, and Metrology
u DATA
Navigating Big Data Analytics Data Integrity and Compliance

More organizations and their leaders are looking to big data to This book consolidates existing data integrity principles
transform processes and elevate the quality of products and services. and expectations from several regulatory sources into
Yet, gathering and storing large amounts of data isn’t the quick fix a single document that provides detailed, illustrative
often sought after. Without analysts–the human component–to interpret implementation guidance.
that data, the cost of incorrect or misinterpreted data can greatly
impact organizations. This book will help practitioners avoid potential ISBN: 978-0-87389-987-1
pitfalls and offers application methods to incorporate big data Item Number: H1562
analytics into your company that will enhance your analytic efforts.
List Price: $60.00
ISBN: 978-1-951058-15-9 Member Price: $42.00
Item Number: H1585
List Price: $40.00
Data Quality Quality Experience Telemetry

Good data is a source of myriad opportunities, while bad data is a
This book provides the necessary knowledge and
tremendous burden. This book provides guidance on the different aspects
information to understand the telemetry infrastructure and
of data quality to help readers improve data quality.
implement a telemetry program to address and improve
ISBN: 978-0-87389-977-2 customer experience.
CATEGORIES
u STATISTICS
Mistakes in Quality Statistics and How to Fix Them Applied Statistics Manual
Most textbooks and courses tend to emphasize how to perform statistical This book provides both guidance in applying the statistical methods
analysis, giving little attention to errors that can occur in the process. This book for practical use, including instructions for performing calculations
intends to show readers how to avoid common pitfalls by providing examples without a statistical software program such as Minitab.
and scenarios based on similar real-world events. The book also provides
quick tips to help readers navigate their way through statistical methodology.
ISBN: 978-0-87389-975-8
Item Number: H1550
ISBN: 978-0-63694-000-7
List Price: $40.00
The Probability Handbook Statistics for Six Sigma Black Belts

The aim of this text and its companion workbook is to present probability This book is written for the Six Sigma Black Belt who needs an
as a tutor would. Probability concepts are explained in everyday understanding of many statistical methods. It is a quick reference,
language and worked examples are presented in abundance. providing basic details and step-by-step software instructions.
ISBN: 978-0-87389-922-2 ISBN: 978-0-87389-892-8
CATEGORIES
u STATISTICS
Practical Engineering, Process, and Reliability Statistics,

Second Edition
This book is a convenient and comprehensive guide to statistics. A resource
for quality technicians and engineers in any industry, this second edition
provides even more equations and examples for the reader—with a
continued focus on algebra-based math.
ISBN: 978-1-63694-015-1
Item Number: H1595
List Price: $60.00
CATEGORIES
u METROLOGY
The ASQ Metrology Handbook, Third Edition Practical Attribute and Variable Measurement
Developed by experts in the field as a comprehensive and practical Systems Analysis (MSA)
reference, this handbook provides a foundation for understanding This book was written to aid quality technicians and
metrology as well as calibration principles and practices. engineers working in virtually any industry with a
comprehensive guide to conducting measurement
ISBN: 978-1-63694-019-9
systems analysis and gage R&R methodology.
Item Number: H1596
ISBN: 978-0-87389-915-4
List Price: $150.00
Item Number: H1489
List Price: $60.00
The Quality Calibration Handbook Zero Acceptance Number Sampling Plans,

This book is about how to design, implement, maintain, Sixth Edition
and continuously improve a quality calibration system, This book offers a set of plans for lot-by-lot inspection with the
with all the required documentation and traceability for acceptance number in all cases as zero. Although the DoD canceled
every item of test equipment. MIL-STD-105, the c=0 sampling plans have stood the test of time.
The sixth edition includes only the original c=0 table and eliminates
ISBN: 978-0-87389-065-6
conflicting information in the fifth edition tables.
Item Number: E1293
ISBN: 978-1-63694-093-9
List Price: $107.00
Item Number: H1607
List Price: $70.00
CATEGORIES
Lean and Six Sigma
u LEAN
Lean Kaizen The Joy of Lean

This book introduces the concepts of lean and kaizen for any quality or This book will show leaders how to cultivate a positive Lean Culture
operational professional who wants to start their lean journey or enhance of Excellence that creates value for customers, profitable growth for
their career opportunities. businesses, sustainable cost reduction, and fulfilling jobs.
ISBN: 978-0-87389-072-4 ISBN: 978-0-87389-942-0

Item Number: E1284 Item Number: H1519
Lean Healthcare, Second Edition

Lean healthcare is not about being better, but rather becoming the best
at getting better. This book focuses on the strategies and lessons learned
in implementing lean thinking. Using real-world case studies, the book
provides approaches and tools to facilitate rapid, meaningful improvement.
ISBN: 978-1-951058-44-9
Item Number: H1580
List Price: $75.00
CATEGORIES
Lean and Six Sigma
u LEAN
Lean Doctors A Lean Guide to Transforming Healthcare

This practical, how-to book clearly and succinctly takes the reader This book is a manual for lean tools and principles in a
through six proven “success steps” for implementing lean in any healthcare environment. The lean opportunities in healthcare
healthcare environment regardless of specialty or setting. are limitless, and this book can help organizations with their
lean transformation.
ISBN: 978-0-87389-785-3
Item Number: H1295
List Price: $61.00
Lean Acres
This book uses a story in which the group dynamics are real,
the problems are valid, and the solutions legitimate. Follow
along as the group uses four quality methodologies to address
problems they face.
ISBN: 978-0-87389-809-6
Item Number: H1408
List Price: $20.00
CATEGORIES
Lean and Six Sigma
u SIX SIGMA
The ASQ Certified Six Sigma Yellow Belt Handbook, The Certified Six Sigma Master
Second Edition Black Belt Handbook
This handbook is a helpful guide to Six Sigma process improvement This book reflects the most current thinking among key
and variation reduction. Individuals studying to pass the ASQ Certified Six Sigma leaders regarding what should be contained in
Six Sigma Yellow Belt (CSSYB) exam will find this comprehensive text the ASQ Master Black Belt Body of Knowledge for those
invaluable. preparing to take the examination.
ISBN: 978-1-952236-19-8 ISBN: 978-0-87389-805-8
The ASQ Certified Six Sigma Green Belt Handbook, The ASQ Six Sigma Black Belt Pocket Guide
Third Edition Designed specifically to address topics that cause problems, issues,
This handbook helps candidates prepare for the ASQ Six Sigma Green Belt and concerns for most Black Belts, this reference guide is intended for
certification exam. It includes maintaining quality improvements, various the Black Belt to use throughout the day, particularly in meetings.
analyses, the Kano model, RACI charts, the PDCA cycle, and much more.
ISBN: 978-0-87389-856-0
The ASQ Certified Six Sigma Black Belt Handbook, Statistics for Six Sigma Black Belts
Fourth Edition This book is written for the Six Sigma Black Belt who needs an
Fully updated to reflect the 2022 ASQ Certified Six Sigma Black Belt (CSSBB) Body understanding of many statistical methods. It is a quick reference,
of Knowledge (BoK), this handbook focuses on the core areas of organization-wide providing basic details and step-by-step software instructions.
planning and deployment, team management, and each of the DMAIC project phases.
ISBN: 978-0-87389-892-8
CATEGORIES
Lean and Six Sigma
u SIX SIGMA
Splitting the DMAIC

Rather than teach people about a set of tools they may or may not use,
teach them how to accomplish a specific objective so that anyone can
make continuous improvement work by “splitting the DMAIC.”
ISBN: 978-0-87389-979-6
Item Number: H1554
List Price: $45.00
Process Improvement Using Six Sigma

This book provides the practitioner with the necessary tools and
techniques with which to implement a systematic approach to
process improvement initiatives using the Six Sigma methodology.
ISBN: 978-0-87389-752-5
Item Number: H1360
List Price: $32.00
CATEGORIES
Supply Chain Management
The ASQ Supply Chain Management Primer (E-Book)

Supply chain management is a system. Like all systems, it is composed
of many connected processes, all working in harmony to achieve
organizational objectives. Five basic processes make this possible, as
shown in this book: Define your requirements, select a supplier, award the
business, build and strengthen relationships, and monitor the performance.
ISBN: 978-0-87389-875-1
Item Number: E1451
List Price: $40.00
The ASQ Certified Supplier Quality Professional Handbook,

Second Edition
This updated handbook contains a thorough discussion of all sections
included in the 2023 ASQ CSQP Body of Knowledge (BoK). It includes new
topics, such as supplier and quality agreements, finalization controls, risk
identification, and sustainability, as well as helpful tools.
ISBN: 978-1-63694-119-6
Item Number: H1605
List Price: $150.00
CATEGORIES
Certifications and Certification Preparation
u ABOUT ASQ CERTIFICATION
ASQ CERTIFICATIONS are recognized as a mark of quality excellence in

many industries. They are designed to help you advance in your career
and improve your organization.
CERTIFICATION PREPARATION STUDY GUIDES VS. HANDBOOKS

• Study guides are a companion to the handbooks that candidates can use as a means of self-assessment when
planning to take an ASQ examination.
• Handbooks are a reference manual for topics covered in an examination’s Body of Knowledge (BoK). While intended
to help people prepare for an exam, handbooks can also be used as a resource for someone performing tasks
related to the BoK for their job or to build more knowledge about quality concepts.
• Due to the presence of practice questions, the study guides can’t be used during the exam, but the printed handbooks
are allowed as an open-book reference during examinations.
EXPLORE
your pathway
to Certification!
CATEGORIES
u HANDBOOKS
The ASQ Certified Manager of Quality/ The ASQ Certified Quality Process Analyst Handbook,
Organizational Excellence Handbook, Fifth Edition Third Edition
As comprehensive reference, this handbook is designed to help This handbook is designed as a reference for the Certified Quality Process Analyst (CQPA) Body of
professionals address organizational issues from the application Knowledge (BoK), providing the basic information needed to prepare for the CQPA examination. The
of the basic principles of management to the development of book includes a discussion of quality concepts and team dynamics, quality tools and process improvement
strategies needed to deal with today’s technological and societal techniques, data analysis, customer-supplier relations, and corrective and preventative action (CAPA).
concerns. It will help individuals prepare for the ASQ CMQ/OE
exam, and it also serves as a practical, day-to-day guide for any ISBN: 978-1-951058-38-8
professional facing various quality management challenges. Item Number: H1579
ISBN: 978-1-951058-06-7 List Price: $150.00
Item Number: H1569 Member Price: $105.00
List Price: $150.00
Member Price: $105.00 The ASQ Certified Quality Improvement Associate Handbook, Fourth Edition
The ASQ CQIA certification introduces the basics of quality to organizations and individuals who are
new to quality. This book forms a foundation for applying proven quality principles and practices.
ISBN: 978-1-951058-12-8
The ASQ Certified Medical Device Auditor Item Number: H1571
Handbook, Fourth Edition
List Price: $105.00
General editor, Scott Laman, collaborated closely with Quality experts
in the medical device industry to align the new handbook’s content Member Price: $74.00
to ASQ’s Body of Knowledge (BoK) for the CMDA (Certified Medical
Device Auditor) certification exam. New to the latest edition: A new
chapter covering the EU medical device regulations, updated content
The ASQ Certified Food Safety and Quality Auditor Handbook, Fourth Edition
about In Vitro Diagnostic (IVD) devices, updated content about quality Formerly titled The Certified HACCP Auditor Handbook, Third Edition, this comprehensive guide
risk management (ISO 14971 and ISO 13485), and improved quality outlines the evolution of management of food safety and quality, particularly since the implementation
tools and techniques. of HACCP. It principally serves as a resource to candidates preparing for the Certified Food Safety
and Quality Auditor (CFSQA) certification exam. This updated edition has been reorganized to align
ISBN: 978-1-953079-96-1 with the 2020 certification exam Body of Knowledge (BoK) and reference list.
Item Number: H1572
ISBN: 978-1-951058-18-0
List Price: $150.00
CATEGORIES
u HANDBOOKS
The ASQ Certified Quality Auditor Handbook, Fifth Edition The ASQ Metrology Handbook, Third Edition
This handbook is designed to help new auditors gain an understanding of the Developed by experts in the field as a comprehensive and practical
field and prepare for the ASQ CQA exam. In addition, experienced system reference, this handbook provides a foundation for understanding
and process auditors can use it as a helpful reference. metrology as well as calibration principles and practices.
ISBN: 978-1-951058-09-8 ISBN: 978-1-63694-019-9
The Certified Pharmaceutical GMP Professional The Certified Calibration Technician Handbook,
Handbook, Second Edition Third Edition
This handbook will assist individuals preparing for the Certified This book is intended as a reference for quality technicians and quality
Pharmaceutical Good Manufacturing Practices Professional (CPGP) technicians-in-training, as well as a comprehensive reference for
examination and as a reference for the practitioner. individuals preparing to take the ASQ Certified Quality Technician exam.
ISBN: 978-0-87389-933-8 ISBN: 978-0-87389-976-5

The ASQ Certified Supplier Quality Professional Handbook, The Certified Quality Inspector Handbook,
Second Edition Third Edition
This updated handbook contains a thorough discussion of all sections This book is intended as a reference for quality inspectors and quality
included in the 2023 ASQ CSQP Body of Knowledge (BoK). It includes new inspectors in training, as well as a reference for those individuals
topics, such as supplier and quality agreements, finalization controls, risk preparing to take the ASQ Certified Quality Inspector exam.
identification, and sustainability, as well as helpful tools.
ISBN: 978-0-87389-981-9
Item Number: H1605
List Price: $135.00
CATEGORIES
u HANDBOOKS
The ASQ Certified Quality Engineer Handbook, Fifth Edition The ASQ Certified Six Sigma Yellow Belt Handbook,
This handbook covers a wide range of topics in the quality engineering field Second Edition
and is organized to align with the 2022 ASQ Certified Quality Engineer (CQE) This handbook is a helpful guide to Six Sigma process improvement
Body of Knowledge (BoK). and variation reduction. Individuals studying to pass the ASQ Certified
Six Sigma Yellow Belt (CSSYB) exam will find this comprehensive text
ISBN: 978-1-63694-026-7
invaluable.
Item Number: H1602
ISBN: 978-1-952236-19-8
List Price: $150.00
Item Number: H1599
List Price: $150.00
The Certified Reliability Engineer Handbook, The ASQ Certified Six Sigma Green Belt Handbook,
Third Edition Third Edition
This handbook assists individuals preparing for the Certified Reliability This handbook helps candidates prepare for the ASQ Six Sigma Green Belt
Engineer exam and to provide a reference for the practitioner, with the certification exam. It includes maintaining quality improvements, various
chapters following the same format as the examination. analyses, the Kano model, RACI charts, the PDCA cycle, and much more.
ISBN: 978-0-87389-960-4 ISBN: 978-1-63694-029-8

The Certified Software Quality Engineer Handbook,

Second Edition
Armed with the knowledge in this handbook to complement the required
years of work experience, qualified software quality practitioners may feel
confident to sit for the ASQ CSQE exam.
ISBN: 978-0-87389-939-0
Item Number: H1516
List Price: $145.00
CATEGORIES
u HANDBOOKS
The ASQ Certified Six Sigma Black Belt Handbook,

Fourth Edition
Fully updated to reflect the 2022 ASQ Certified Six Sigma Black Belt
(CSSBB) Body of Knowledge (BoK), this handbook focuses on the core
areas of organization-wide planning and deployment, team management,
and each of the DMAIC project phases.
ISBN: 978-1-63694-023-6
Item Number: H1603
List Price: $150.00
The Certified Six Sigma Master

Black Belt Handbook
This book reflects the most current thinking among key
Six Sigma leaders regarding what should be contained
in the ASQ Master Black Belt Body of Knowledge for
those preparing to take the examination.
ISBN: 978-0-87389-805-8
Item Number: H1404
List Price: $145.00
CATEGORIES
u STUDY GUIDES
The ASQ Certified Quality Engineer Study Guide, The ASQ Certified Six Sigma Yellow Belt Study Guide,
Second Edition Second Edition
This latest edition addresses the 2022 Certified Quality Engineer (CQE) Body This study guide offers helpful exercises for anyone planning to take
of Knowledge (BoK) and includes more than 600 practice questions. Brand-new the ASQ Certified Six Sigma Yellow Belt (CSSYB) exam. It includes
questions address the addition of data automation and database integration, cost- 151 practice questions organized by the five parts of the BoK and 139
benefit analysis, the RACI matrix, and more. additional random questions.
ISBN: 978-1-63694-113-4 ISBN: 978-1-63694-032-8

The ASQ CSSGB Study Guide

This book is meant to aid those taking the ASQ Certified Six Sigma
Green Belt exam and includes 300 new questions to help determine
readiness for the exam, using the questions as a self-assessment.
The ASQ Certified Six Sigma Black Belt Study Guide, ISBN: 978-0-87389-952-9
Second Edition Item Number: H1528
This study guide includes 700 practice question and solutions designed List Price: $50.00
to adhere to the 2022 Certified Six Sigma Black Belt (CSSBB) Body of
Knowledge (BoK). Questions about topics and tools that are new to the
BoK include business planning, return on investment (ROI), key behavior
indicators (KBIs), interrationship digraphs, and more.
The ASQ CSQP Study Guide
ISBN: 978-1-63694-116-5 This book is meant to aid those taking the ASQ Certified Supplier Quality
Item Number: H1600 Professional exam and includes 336 practice questions for the seven parts
of the exam and a 150-question practice examination.
List Price: $60.00
Member Price: $42.00 ISBN: 978-0-87389-970-3
Item Number: H1545
List Price: $50.00
CATEGORIES
ISO Standards
u ISO 9001
ISO 9001:2015 Explained, Fourth Edition The Magic of ISO 9001

This book explains the meaning and intent of the updated requirements This book is a collection of concepts to assist in implementing a very
of ISO 9001:2015 and discusses the requirements and new terminology successful ISO 9001 quality management system, with concepts that
as they relate to each of the product categories. go beyond the basic implementation steps so widely available.
ISBN: 978-0-87389-901-7 ISBN: 978-0-87389-959-8
A Practical Field Guide for ISO 9001:2015 How to Audit ISO 9001:2015
The intent of this field guide is to assist organizations, step by step, in ISO 9001:2015 includes many changes that not only affect the
implementing a QMS in conformance with ISO 9001:2015, whether companies aiming to achieve certification to it, but also auditors.
“from scratch” or by transitioning from ISO 9001:2008. This will help auditors understand ISO 9001:2015 and help
perform audits to it.
ISBN: 978-0-87389-940-6
Item Number: H1505
List Price: $60.00
The ISO 9001:2015 Implementation Handbook

The handbook is structured to guide organizations new to ISO 9001
through the process necessary to connect their current practices to the
requirements of ISO 9001:2015.
ISBN: 978-0-87389-938-3
Item Number: H1515
List Price: $50.00
CATEGORIES
ISO Standards
u ISO 9001
ISO 9001:2015: Internal Audits Made Easy, Fourth Edition ISO 9001:2015 Handbook for Small and Medium-
This book is intended to help managers, quality professionals, internal audit Sized Businesses, Third Edition
coordinators, and internal auditors implement a practical internal audit This handbook was developed to help small- and medium-sized
process that meets the requirements of ISO 9001:2015. organizations better understand, establish, implement, and maintain
ISO 9001:2015 quality management systems.
ISBN: 978-0-87389-902-4
Cracking the Case of ISO 9001:2015 for Manufacturing,

Third Edition
This guide is intended to help everyone in an organization participate in
creating and sustaining a foundation of integrity, meet requirements and
customer expectations, and support robust processes.
ISBN: 978-0-87389-907-9
Item Number: H1482
List Price: $29.00
CATEGORIES
ISO Standards
u OTHER
A Practical Field Guide for ISO 13485:2016 How to Establish a Document Control System for
This guide provides step-by-step help to implement a quality management Compliance with ISO 9001:2015, ISO 13485:2016,
system that conforms with ISO 13485:2016, whether “from scratch” or and FDA Requirements
transitioning from variations of the ISO 13485 family. This book explains the requirements for compliance with FDA
ISBN: 978-0-87389-990-1 regulations and ISO standards (9001/13485) for documented
Item Number: H1566 information controls and presents a methodology for compliance.
List Price: $60.00 ISBN: 978-0-87389-917-8

Item Number: H1491
List Price: $50.00
The FDA and Worldwide Quality System Requirements A Practical Field Guide for ISO 14001:2015
Guidebook for Medical Devices, Second Edition The field guide depicts steps needed to create an effective
This guidance book is a resource to manufacturers of medical devices, environmental management system in conformance with ISO
providing up-to-date information concerning required and recommended 14001:2015, whether “from scratch” or by transitioning from ISO
quality system practices as a companion to the standards. 14001:2004.
ISBN: 978-0-87389-740-2 ISBN: 978-0-87389-963-5

CATEGORIES
ISO Standards
u OTHER
Implementing ISO/IEC 17025:2017, The ISO 45001:2018 Implementation Handbook

Second Edition This handbook provides guidance in building the OH&S
The focus of this book is to demystify the requirements delineated within management system in support of the organization’s operations,
ISO/IEC 17025:2017, while providing a road map for organizations linking the management system to the requirements of ISO
wishing to receive accreditation for their laboratories. 45001:2018.
ISBN: 978-0-87389-980-2 ISBN: 978-1-63694-100-4

Sustainable Business and Industry ISO 56000: Building an Innovation

This is an introduction to developing and implementing a successful Management System
program in the domain of sustainability and social responsibility, Research shows a major correlation between profitability and
including financial and environmental strategies. innovation. The challenge, however, is how to integrate innovation
management with quality management. Enter the ISO 56000 series
ISBN: 978-0-87389-093-9
of standards on innovation management systems (IMS). This book
Item Number: E1409 explains the thinking behind each of the clauses in the ISO 56002
List Price: $25.00 standard, and offers real-life, practical applications.
Member Price: $25.00 ISBN: 978-1-9510582-65
Item Number: H1576
List Price: $60.00
SEARCH OUR BOOKSTORE

ASQ sells a number of ISO and other standards to provide organizations with the shared vision,
understanding, procedures, and vocabulary needed to meet the expectations of their stakeholders.
CATEGORIES
Industries
u Aerospace, Energy, and Environmental
The AS9100C, AS9110, and AS9120 Handbook

This book proposes best practices by aerospace auditors, including a
discussion of each of the three standards’ clauses, how to comply with them,
and an overview of changes to AS9100C from AS9100B.
ISBN: 978-0-87389-884-3
Item Number: H1464
List Price: $70.00
Nuclear Auditing Handbook: A Guide for

Quality Systems Practitioners
Initially developed as a tool for training lead auditors of nuclear quality
systems, this handbook has also been used as a reference by quality managers
who plan quality system audits. It provides detailed material in such aspects
as the development, administration, planning, preparation, performance, and
reporting of quality system audits in energy-related fields.
ISBN: 978-1-63694-007-6
Item Number: H1590
List Price: $150.00
CATEGORIES
Industries
u ENGINEERING
Søren Bisgaard’s Contributions to Quality Engineering The ASQ Certified Quality Engineer Handbook,
This book covers the essential statistical methods for the 2k-p factorial system, Fifth Edition
including basic principles of time series analysis and the connection between This handbook covers a wide range of topics in the quality
quality improvement and the scientific method. engineering field and is organized to align with the 2022 ASQ
Certified Quality Engineer (CQE) Body of Knowledge (BoK).
ISBN: 978-1-95307-935-0
Item Number: E1532 ISBN: 978-1-63694-026-7
Practical Engineering, Process, and Reliability Statistics,

Second Edition
This book is a convenient and comprehensive guide to statistics. A resource
for quality technicians and engineers in any industry, this second edition
provides even more equations and examples for the reader—with a
continued focus on algebra-based math.
ISBN: 978-1-63694-015-1
Item Number: H1595
List Price: $60.00
CATEGORIES
Industries
u ENGINEERING
The Certified Reliability Engineer Handbook,

Third Edition
This handbook assists individuals preparing for the Certified Reliability
Engineer exam and provides a reference for the practitioner, with the
chapters following the same format as the examination.
ISBN: 978-0-87389-960-4
Item Number: H1535
List Price: $135.00
The ASQ Certified Quality Engineer Study Guide,

Second Edition
This latest edition addresses the 2022 Certified Quality Engineer (CQE) Body
of Knowledge (BoK) and includes more than 600 practice questions. Brand-new
questions address the addition of data automation and database integration, cost-
benefit analysis, the RACI matrix, and more.
ISBN: 978-1-63694-113-4
Item Number: H1601
List Price: $60.00
CATEGORIES
Industries
u FOOD, DRUG, COSMETICS, AND MEDICAL DEVICES
Quality Risk Management in the FDA-Regulated Industry, A Practical Field Guide for ISO 13485:2016
Second Edition This guide provides step-by-step help to implement a quality management system
This book presents a systematic and comprehensive approach to the quality that conforms with ISO 13485:2016, whether “from scratch” or transitioning
risk management field as it applies to medical products, including facilitating from variations of the ISO 13485 family.
compliance with regulatory requirements.
ISBN: 978-0-87389-990-1
The FDA and Worldwide Quality System Requirements
Guidebook for Medical Devices, Second Edition
This guidance book is a resource to manufacturers of medical devices, providing
up-to-date information concerning required and recommended quality system
practices as a companion to the standards.
Statistical Process Control for the ISBN: 978-0-87389-740-2

FDA-Regulated Industry Item Number: H1332
The book is not intended to provide an intensive course in statistics; it is a List Price: $134.00
how-to guide about the application of diverse statistical tools to analyze Member Price: $93.80
and improve processes in FDA-regulated organizations.
ISBN: 978-1-95307-979-4 Data Integrity and Compliance

Item Number: E1445 This book consolidates existing data integrity principles and expectations
List Price: $95.00 from several regulatory sources into a single document that provides detailed,
illustrative implementation guidance.
ISBN: 978-0-87389-987-1
Item Number: H1562
List Price: $60.00
CATEGORIES
Industries
u FOOD, DRUG, COSMETICS, AND MEDICAL DEVICES
The ASQ Certified Medical Device Auditor Handbook, Mastering and Managing the FDA Maze,
Fourth Edition Second Edition
This latest edition replaces the former handbook, The ASQ Biomedical Quality The number of FDA regulations and expectations is staggering
Auditor Handbook. General editor, Scott Laman, collaborated closely with Quality and their content tedious, creating a regulated industry need
experts in the medical device industry to align the new handbook’s content for compliance insight and appropriate detail, which you can
to ASQ’s Body of Knowledge (BoK) for the CMDA (Certified Medical Device find in this book.
Auditor) certification exam. New to the latest edition: A new chapter covering the
EU medical device regulations, updated content about In Vitro Diagnostic (IVD) ISBN: 978-0-87389-887-4
devices, updated content about quality risk management (ISO 14971 and ISO Item Number: H1467
13485), and improved quality tools and techniques. List Price: $105.00
Item Number: H1572
List Price: $150.00
The ASQ Certified Food Safety and Quality Auditor Risk Management for Medical Device Manufacturers
Handbook, Fourth Edition Industry regulations and standards—like ISO 14971—help medical device
Formerly titled The Certified HACCP Auditor Handbook, Third Edition, this manufacturers define risk management processes. This book can help you
comprehensive guide outlines the evolution of management of food safety build a “bulletproof” risk process that ensures the efficacy of products while
and quality, particularly since the implementation of HACCP. It principally minimizing future liability.
serves as a resource to candidates preparing for the Certified Food Safety
ISBN: 978-1-63694-013-7
and Quality Auditor (CFSQA) certification exam. This updated edition
has been reorganized to align with the 2020 certification exam Body of
Item Number: H1593
Knowledge (BoK) and reference list. List Price: $60.00
Item Number: H1574
List Price: $150.00
CATEGORIES
Industries
u HEALTHCARE
Lean Healthcare, Second Edition Make Your Clinics Flow with Synchrony
Lean healthcare is not about being better, but rather becoming the best at Synchrony is the ability of a healthcare process to control the
getting better. Today’s challenge in the healthcare environment is your ability pace of the physician process and the pace of the patient
to improve at a greater rate than surrounding competitors. This book focuses process such that they are ready for each other at the same
on the strategies and lessons learned in implementing lean thinking. Using time, without waste or delay.
real-world case studies, the book provides approaches and tools to facilitate
rapid, meaningful improvement. ISBN: 978-0-87389-923-9
Item Number: H1501
ISBN: 978-1-951058-44-9
List Price: $75.00
Measuring Quality Improvement in Healthcare Lean Doctors

Written by respected healthcare quality professionals, this book addresses This practical, how-to book clearly and succinctly takes the reader
the critical, growing need for the healthcare industry to measure the through six proven “success steps” for implementing lean in any
effectiveness of their quality improvement efforts. healthcare environment regardless of specialty or setting.
ISBN: 978-0-52776-293-3 ISBN: 978-0-87389-785-3

CATEGORIES
Industries
u HEALTHCARE
A Lean Guide to Transforming Healthcare Establishing a Culture of Patient Safety

This book is a manual for lean tools and principles in a healthcare The purpose of this book is to provide a road map to help
environment. The lean opportunities in healthcare are limitless, and healthcare professionals establish a “culture of patient safety,”
this book can help organizations with their lean transformation. provide high quality healthcare, and improve communication
for staff and patients.
ISBN: 978-0-87389-701-3
Item Number: E1418
List Price: $56.00
Using ISO 9001 in Healthcare, Second Edition

ISO 9001 offers a disciplined approach to implementing
management systems in a healthcare organization to provide a
framework for improvement efforts and demonstrate outcomes.
ISBN: 978-1-63694-078-6
Item Number: E1465
List Price: $25.00
CATEGORIES
Industries
u MANUFACTURING
Human Error Reduction in Manufacturing, Second Edition Cracking the Case of ISO 9001:2015 for Manufacturing,
In the second edition of this book, major enhancements include impacts Third Edition
of a positive quality and compliance culture, discussion of the benefits of This guide is intended to help everyone in an organization participate in
engagement, and identification of root causes plus an updated diagnostic creating and sustaining a foundation of integrity, meet requirements and
tool for investigation of human errors. customer expectations, and support robust processes.
ISBN: 978-1-63694-089-2 ISBN: 978-0-87389-907-9
CATEGORIES
Industries
u SERVICE
Complex Service Delivery Processes: Strategy to

Operations, Fourth Edition
Many organizations provide services requiring a mixture of professional
and other services to produce the desired results. Complex Service
Delivery Processes outlines the strategy and execution in the form of tools,
techniques, and methodology needed to achieve your goals. The book is
an invaluable tool for professionals and other workers in all fields who are
involved with managing their businesses. This updated edition includes a
focus on the role of AI and links to online podcasts that offer deep dives
into implementing the techniques.
ISBN: 978-1-63694-005-2
Item Number: H1588
List Price: $80.00
CATEGORIES
Industries
u SOFTWARE
Data Quality
Good data is a source of myriad opportunities, while bad data is a
tremendous burden. This book provides guidance on the different aspects of
data quality to help readers improve data quality.
ISBN: 978-0-87389-977-2
Item Number: H1552
List Price: $135.00
The Certified Software Quality Engineer Handbook,

Second Edition
Armed with the knowledge in this handbook to complement the required
years of work experience, qualified software quality practitioners may feel
confident to sit for the ASQ CSQE exam.
ISBN: 978-0-87389-939-0
Item Number: H1516
List Price: $145.00
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ASQ Quality Press Catalog

PDF Only, Revised Winter 2024, Vol. 4

Letter From the Managing Editor

All the best,

Quality professionals have come to

 Contains hundreds of tools listed

THE QUALITY TOOLBOX, THIRD EDITION

Human Error Reduction in Manufacturing,

The ASQ Certified Quality Engineer Study Guide,

The ASQ Certified Quality Supplier Professional

Leading a Quality Organization:

Remote Auditing Fundamentals (Formerly

Quality Risk Management in the FDA-

Certified Supplier Quality Professional (CSQP)

Implementing Quality 4.0 from the Ground Up

The ASQ Certified Quality Technician

We Culture The Quality Toolbox,

Zero Acceptance Number Business Process

The ASQ Quality Improvement Root Cause Analysis,

The ASQ Pocket Guide to Handbook of Investigation

Principles of Quality Costs, Measuring Quality

The Internal Auditing Pocket

Excelling on a Digital Transformation Journey Quality Experience Telemetry

Successful Management of Cloud Connected, Intelligent, Automated

Culture Is Everything Creating a Customer-Centered Culture

ISBN: 978-1-951058-03-6 ISBN: 978-0-87389-151-6

We Culture Establishing a Culture of Patient Safety

Smart Cities Innovative Business Management Using TRIZ

The Quality Toolbox, Third Edition Business Process Improvement Toolbox,

ISBN: 978-1-63694-122-6 ISBN: 978-0-87389-719-8

Principles of Quality Costs, Fourth Edition

The Logical Thinking Process Innovative Business Management Using TRIZ

Introduction to 8D Problem Solving Splitting the DMAIC

ISBN: 978-1-63694-083-0 ISBN: 978-0-87389-863-8

Human Error Reduction in Manufacturing, Second Edition

Quality Risk Management in the FDA-Regulated Industry,

The Art of Integrating Strategic Planning, Process Metrics,

The Journey Making Change in Complex Organizations

We Move Our Own Cheese! Senior Management and Quality

The Joy of Lean

Integrated Management Systems Navigating the Minefield: A Practical

Sustainable Business and Industry

F-Notes: Facilitation for Quality

Insights to Performance Excellence, 2021-2022

The Internal Auditing Pocket Guide, Musings on Internal Quality Audits

ISO 9001:2015: Internal Audits Made Easy, Fourth Edition

Advanced Quality Auditing Auditing Beyond Compliance

Navigating Big Data Analytics Data Integrity and Compliance

Data Quality Quality Experience Telemetry

The Probability Handbook Statistics for Six Sigma Black Belts

Practical Engineering, Process, and Reliability Statistics,

The Quality Calibration Handbook Zero Acceptance Number Sampling Plans,

Lean Kaizen The Joy of Lean

ISBN: 978-0-87389-072-4 ISBN: 978-0-87389-942-0

Lean Healthcare, Second Edition

Lean Doctors A Lean Guide to Transforming Healthcare

Splitting the DMAIC

Process Improvement Using Six Sigma

The ASQ Supply Chain Management Primer (E-Book)

Contains hundreds of tools listed