IRCTC LTD, Booked Ticket Printing
IRCTC LTD, Booked Ticket Printing
IRCTC LTD, Booked Ticket Printing
This ticket is booked on a personal user ID and cannot be sold by an agent. If bought from an agent by any individual, it is at his/her own risk.
IMPORTA NT: For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in. *New Time Table is effective from 01-07-2011. Departure time printed on this ERS/VRM is liable to change. Please Check correct departure from Railway Station Enquiry, Dial 139 or SMS 'RA IL' to 139. The accommodation booked is not transferable and is valid only if one of the ID card noted above is presented during the journey. The ERS/VRM along with the valid ID proof in original would be verified by TTE with the name and PNR on the chart. If the passenger fail to produce/display ERS/VRM due to any eventuality (loss, damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases will be levied. The ticket checking staff On board/Off board will give Excess Fare Ticket for the same. E-ticket cancellations are permitted through www.irctc.co.in by the user. Obtain certificate from the TTE /Conductor in case of PA RTIA LLY waitlisted e-ticket, LESS NO. OF PA SSENGERS travelled, A .C.FA ILURE, TRA VEL IN LOWER CLA SS. This original certificate must be sent to GGM (IT), IRCTC Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 after filing on-line refund request for claiming refund . Contact us on: - 24*7 Hrs Customer Support at 011-39340000 , Chennai Customer Care 044 25300000 or Mail To: [email protected].
General Rules/ Information for E-ticket passengers a) Status of E-tickets after Chart preparation : 1. Confirmed E ticket - E-tick e t where a ll pa ssengers a re co nfirm e d. 2. Partially waitlist/Confirmed/RA C E ticket - E-tick et where so m e passe nge rs are confirm ed/ RAC and othe r wait-listed. 3. Fully waitlisted E tickets - E-tick et whe re a ll passe nge rs are waitliste d. b) A uthorization to board the train : 1. Pa ssengers with confirmed E ticket are perm itte d to boa rd the tra in. The ir na m es will appe ar on the reservation cha rt. 2. Na m e of passenge rs with Partially Waitlisted /Confirmed/RA C will appea r on the cha rt (including the waitlisted pa ssengers in the partially wa itlist tick et). c) Cancellation & refund rules : 1. Confirmed E-ticket before chart preparation : E-tick e t ca n be cancelled o nline and the am o unt will be re funded electro nically to the respective a ccount used for boo k ing. 2. Confirmed E-ticket after chart preparation : C ance lla tion/ refund reque st re ce ived a fter preparation of chart are fo rwarded by IR CTC to conce rned railwa y for m anua l pro ce ssing. Re fund a m ount re ce ived from conce rned ra ilway will be
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credite d ba ck to the custom er's acco unt by IR CTC . 3. Partially waitlisted E-ticket before chart preparation : E-tick et ca n be cance lle d online and the a m ount will be re funded electro nically to the respective a ccount used for boo k ing. 4. Partially waitlisted E-ticket after chart preparation : E-tick et ca nno t be ca ncelled o nline afte r cha rt preparation. Pa rtia lly wa itlisted e -tick et holder whe re part pa ssenge rs have tra ve lle d and want to cla im re fund for pa ssenge rs who have no t tra ve lled is re quired to send the origina l certifica te issued by TTE / C onductor in lieu o f the sam e to IRC TC a fter filing online re fund reque st . The partially wa itlisted e -tick et holde r where no passe ngers ha ve travelled & wants to cla im re fund is required to file o nline refund request . It would then be fo rwarde d to conce rned ra ilway a nd re fund received fro m R ailwa ys would be cre dited back ele ctronically to the custo m er's a ccount use d for boo k ing by IRC TC. 5. If the tick e t is partia lly waitliste d/ Confirm e d/ R AC a t rem o te lo ca tio n chart prepa ration the n E-tick e t canno t be ca ncelled online. It is require d to file re fund reque st online fo r claim ing refund . It would the n be pro ce ssed o ffline a nd re fund re ce ive d fro m R ailwa ys would be credited back e le ctronically to the respe ctive a cco unt used fo r bo ok ing by IR CTC . d) If train is cancelled, E-tick et ca n be ca ncelled o nline up to 3 da ys from the date of de pa rture o f the train . e) Ba nk charge s, if a ny, will be payable ex tra .(For details of ba nk cha rges, k indly re fe r to Te rm s and Conditions on www.irctc.co.in) f) The Co m pa rtm e nt/ Ca bin/ Coupe / Co ach/ Sea t num be rs fo r first AC a nd First cla ss will be allotted a t the tim e of chart preparation. g) The custom e r who ha s opte d fo r auto -up gradation during bo ok ing of his/he r e-tick e t is re queste d to check the upgradation cha rt be fo re bo arding the tra in. h) IRC TC Service Charge for E-Tick e t (Service cha rge levie d is no t refunda ble ): Class SL/2S 1AC/2AC/3AC/CC/3E/FC Service Charges R s.10.00/R s.20.00/-
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