RSPI Handbook
RSPI Handbook
RSPI Handbook
JANUARY 2024
COPYRIGHT INFRINGEMENT: This RSPI Handbook is only for the exclusive use of
the Human Resource Management Officers (HRMOs) and Human Resource Merit
Promotion and Selection Board (HRMPSB) for the purpose of guiding the users on
the specific processes of recruitment, selection, and appointment anchored in
the Department Order (DO) 19, s. 2022 and DO 007, s. 2023. The non-commercial
reproduction of this Handbook may only be done by the HRMOs and HRMPSB for the
purpose listed above.
i
POLICY
STATEMENT
The Department of Education (DepEd) upholds the principles of Merit, Competence,
Fitness, Accountability, Transparency, and Equal Opportunity in the recruitment,
selection, and appointment of personnel in the Department. Faithful to the DepEd’s
thrust to continuously improve itself and better serve its learners and stakeholders,
this Handbook shall be a guide for a systematic hiring and promotion process that
shall ensure the placement of the right people for the right job at the right time.
Consistent with the relevant Civil Service Commission (CSC) policies as adopted
by the DepEd in its agency Merit Selection Plan (MSP), it is aimed at ensuring that
the organization and its human resources are able to respond to challenges and
opportunities of the 21st century with focus on the delivery of quality, accessible,
relevant, responsive, and inclusive basic education.
ii
ABOUT THE
RSPI HANDBOOK
VOLUME 1
The recruitment, selection, placement, and induction (RSPI) system is a core
component of the overall strategic human resource management system of the
DepEd. Through the initiative of the Human Resource Development Division of the
Bureau of Human Resource and Organizational Development (BHROD-HRDD), a
series of consultation and validation workshops have been conducted with the
RSPI National Technical Working Group (NTWG), Central Office (CO) and Field
Human Resource (HR) implementers, DepEd personnel and officials representing
each job group in all levels of governance, and other stakeholders. These activities
have resulted in the issuance of crucial policies and guidelines, such as the DepEd
Order (DO) No. 019, s. 2022 also known as the DepEd MSP, and DO 007, s. 2023 or the
Recruitment, Selection, and Appointment (RSA) Guidelines which covers the hiring
and promotion guidelines for Teacher I, school administration, related teaching,
and non-teaching positions.
This Handbook serves as a user-friendly, quick, and succinct reference guide culled
from the comprehensive provisions laid out in DO 007, s. 2023, primarily for the
use of the Human Resource Management Officers (HRMOs), the Human Resource
Merit, Selection, and Promotions Board (HRMPSB), and the Appointing Authorities
(AA).
The pages contain visual signals such as light bulbs, notes, and warning signs to
serve as checkpoints for the users. It is best suggested that if there are clarifications
relative to the basis of these signals, such shall be checked against the provisions
in DepEd Order.
It is desired that this Handbook would benefit its target users and help facilitate
the smooth and effective conduct of their specific tasks relative to their roles and
responsibilities.
iii
ACKNOWLEDGEMENT
This Handbook is a product of the Department of Education through the Bureau of
Human Resources and Organizational Development (BHROD) under the leadership
of Undersecretary Gloria Jumamil-Mercado (2022 to November 2023) and
Undersecretary Wilfredo E. Cabral (November 2023 to present).
We also extend gratitude towards the BHROD Directors for their guidance
and leadership, as well as the Regional Directors (RDs) and Schools Division
Superintendents (SDS) of the RSPI NTWG as well as the SDO participants for their
unwavering support to the BHROD.
The team is grateful for all collaborators from other offices, subject matter experts,
and resource persons from select regional offices and school division offices,
particularly the Schools Division Offices (SDO) of Paranaque City and Bacoor
City, who participated in the quality assurance and pilot-testing activities. Special
mention to Mr. Emerson John E. Lozanta, graphic and layout artists, and Mr. Miguel
Louie B. De Guzman, copy editor, who were consulted towards the finalization of this
handbook to make it more structured and refined.
Special thanks are also given to members of the Office of the Undersecretary
for Human Resource and Development (OUHROD) and BHROD Management
Committee for their valuable comments and insights in finalizing this handbook.
iv
LIST OF ACRONYMS
BHROD Bureau of Human Resource and Organizational Development
CAR Comparative Assessment Result
CAR-RQA Comparative Assessment Result- Registry of Qualified Applicants
CAV Certification of Authenticity and Veracity
COT Classroom Observable Tool
CSC Civil Service Commission
CSCRO Civil Service Commission Regional Office
CSCFO Civil Service Commission Field Office
DepEd Department of Education
EETE Education Experience Training Eligibility
EO Executive Order
HR Human Resource
HRDD Human Resource Development Division
HRMO Human Resource Management Officer
HRMPSB Human Resource Merit Promotion and Selection Board
IER Initial Evaluation Report
IES Initial Evaluation Sheet
IPEd Indigenous Peoples Education
IPPD Individual Plan for Professional Development
L&D Learning and Development
LGU Local Government Unit
MSP Merit Selection Plan
MOV Means of Verification
NCOI Non-Classroom Observable Indicator
NGO Non-Government Organization
NTWG National Technical Working Group
OA Outstanding Accomplishment
ORA-OHRA Omnibus Rules on Appointments and Other Human Resource Action
PBET Professional Board Exam for Teachers
PPST COI Philippine Professional Standards for Teachers Classroom
Observable Indicator
PPST NCOI Philippine Professional Standards for Teachers Non-Classroom
Observable Indicator
PR Performance Rating
QS Qualification Standards
RO Regional Office
RSA Recruitment, Selection, and Appointment
RQA Registry of Qualified Applicants
SBM School-based Management
RSPI Recruitment, Selection, Placement, and Induction
SDS School Division Superintendent
SDO Schools Division Office
SG Salary Grade
SC Sub-Committee
SpEd Special Education
PDS Personal Data Sheet
PRC Professional Regulation Commission
RCTQ Research Center for Teacher Quality
STAR Situation, Task, Action, Results
TRF Teacher Reflection Form
TOR Transcript of Record
VS Very Satisfactory
v
TABLE OF CONTENTS
Title Page
Copyright Page i
Policy Statement ii
Acknowledgement iv
List of Acronyms v
Chapter 8: Appointment 47
References 49
Annexes 50
CHAPTER 1
PUBLICATION AND
POSTING OF VACANCIES
This chapter discusses the process of publication and posting of vacant positions
with the purpose of proper and official dissemination of the positions authorized to
be filled in adherence to the transparency and equal employment opportunity
principle.
GENERAL RULES
1. All vacant positions are required to be published in the Civil Service Commission
(CSC) website and posted in three (3) conspicuous physical places for a period
of at least 10 calendar days, in accordance with RA 7041, the Publication Law of
the Philippines.
2. Utilize the Civil Service (CS) Form 9 (Annex B of DO 007, s. 2023), Revised 2018 in
the publication of vacancies on the CSC website.
3. Use the Qualification Standards (QS) of the parenthetical title in the publication
of vacant generic positions.
Position Title
Salary/Job/Pay Monthly
No. (Parenthetical Title, Plantilla Item No.
Grade Salary
if applicable)
1 Administrative Officer IV OSEC- DECSB 15 36,619.00
(Human Resource - ADOF4- 123456-
Management Officer II) 2015
Qualification Standards
Place of
Competency Assignment
Education Training Experience Eligibility (if appli-
cable)
Bachelor’s One (1) year Four (4) hours Career Service HR Unit –
Degree relevant relevant (Professional)/ SDO
relevant experience training Second Level Guimaras
to the job Eligibility
For Senior High School (SHS) teaching positions, use the QS for the track/s in each
item number depending on the needs of the Schools Division.
PAGE 1
CHAPTER 1 PUBLICATION AND POSTING OF VACANCIES
Teacher I (Senior High School – Academic Track) SG-11 (For SHS positions)
Position Title
Salary/Job/Pay Monthly
No. (Parenthetical Title, Plantilla Item No.
Grade Salary
if applicable)
1 Teacher 1 OSEC-DECSB- 11 27,000.00
TCH1-420089-
2017
Qualification Standards
Place of
Competency (if Assignment
Education Training Experience Eligibility appli-
cable)
• Practitioners
(part-time
only): None
required
PAGE 2
CHAPTER 1 PUBLICATION AND POSTING OF VACANCIES
Position Title
Salary/Job/Pay Monthly
No. (Parenthetical Title, Plantilla Item No.
Grade Salary
if applicable)
1 Teacher 1 OSEC-DECSB- 11 27,000.00
TCH1-420089-
2017
Qualification Standards
Place of
Competency (if Assignment
Experi-
Education Training Eligibility appli-
ence
cable)
PAGE 3
CHAPTER 1 PUBLICATION AND POSTING OF VACANCIES
4. The publication of vacancy is valid until filled, but not to extend beyond nine (9)
months reckoned from the date of the publication or republication in the CSC
Website. Republication is required should there be no appointment issued within
the 9-month period an.
PROCEDURE
1. Submit a list of vacancies along with the corresponding (QS and plantilla item
numbers using CS Form No. 9, Revised 2018 in electronic and printed copies to
their respective CSC Field Offices (FO) for publication.
PAGE 4
CHAPTER 1 PUBLICATION AND POSTING OF VACANCIES
2. Post vacancies in at least three (3) conspicuous physical places and in other
modes, such as, but not limited to the DepEd Website, official office website,
newspaper, job search/online job portal, social media, or through job fairs,
among others.
• Documentary requirements
• Deadline for submission of applications
• Mode or manner of submission of applications
• Person, office, or sub-committee in-charge of receiving applications and their
contact information
• Schedule activities such as orientation of applicants, written or skills/work
sample test, interview, demonstration teaching and teacher’s reflection form
writing (for Teacher I positions), and/or other modes of assessment.
• Composition of the HRMPSB and sub-committee/s
• EEOP clause
Start
PAGE 5
CHAPTER 2
SUBMISSION AND
RECEIPT OF APPLICATION
This chapter deals with the process of submission and receipt of application. It
provides the list of documents needed to be submitted by the applicant as a
requirement for the position they are applying for.
GENERAL RULES
PAGE 6
CHAPTER 2 SUBMISSION AND RECEIPT OF APPLICATION
IMPORTANT REMINDERS
2. The applicant assumes full responsibility and accountability for the authenticity
and veracity of the documents submitted, as evidenced by the Omnibus
Certification/Waiver pursuant to Data Privacy Act duly signed by the applicant
and the duly-attested Personal Data Sheet CSC Form 212 revised 2018.
PAGE 7
CHAPTER 2 SUBMISSION AND RECEIPT OF APPLICATION
Start
Receive complete
documentary requirements
from applicants
Submit partially
accomplished IER and
pertinent documents
to the HRMO or HR Unit
End
PAGE 8
CHAPTER 3
INITIAL EVALUATION
PAGE 9
CHAPTER 3 INITIAL EVALUATION
7. All applicants must be notified of the results of the initial evaluation. This may be
done through official communication channels, such as but not limited to formal
written communications, short messaging services, and social media using the
official accounts of the office.
8. The HRMO is accountable for the initial evaluation results. He/she is responsible
for responding to queries pertaining to the results of the initial evaluation.
PROCEDURE
The following procedure shall be observed in the conduct of the initial evaluation of
the documents submitted:
4. Prepare the Initial Evaluation Results (IER) of all qualified and disqualified
applicants.
5. Post the IER in three (3) conspicuous physical places, concealing the applicants’
personal information in accordance with RA 10173. The only information that
shall be made public are the application codes, qualifications of the applicants
in terms of Education, Training, Experience, Eligibility, and Competence (if
applicable) with remarks whether “qualified” or “disqualified.”
6. Inform both the qualified and disqualified applicants of the result of IE using the
prescribed letter template attached as Annexes E and F of DO 007, s. 2023.
7. Submit the duly signed IER to the HRMPSB for Evaluative Assessment.
PAGE 10
CHAPTER 3 INITIAL EVALUATION
The IER remains the responsibility and accountability of the HRMO despite
the creation of the SCs
PAGE 11
CHAPTER 3 INITIAL EVALUATION
Start
Evaluate applicant’s
qualifications vis-à-vis
CSC QS
Prepare IER
Post IER
End
PAGE 12
CHAPTER 4
COMPARATIVE
ASSESSMENT
This chapter discusses the process of comparative assessment and deliberation
of the applicant’s competencies in relation to the required competencies of the
position applied to be filled. The judicious and objective conduct of the evaluative
assessment involves the use of multiple evaluation techniques to determine the
top candidates deemed most qualified for appointment to vacant positions. Based
on the principles of merit and fitness, the criteria and point system discussed in this
chapter mirror the competencies required for effective and efficient performance
of the duties and responsibilities of the position.
GENERAL RULES
The IES shall not preclude the applicant from filing a protest once the final
decision on the appointment been rendered.
PAGE 13
CHAPTER 4 COMPARATIVE ASSESSMENT
4. The HRMPSB may adopt the use of online platforms and other remote modalities
and alternative strategies, as deemed practicable and applicable, in cases
when in-person conduct of the comparative assessment or open ranking is not
feasible.
6. The output of this process is the Comparative Assessment Result (CAR) (Annex I of
DO 007, s. 2023). For Teacher I positions, the CAR-Registry of Qualified Applicants
(CAR-RQA) (Annex I-1 of DO 007, s. 2023) is used.
1. Receive the IER and other documents of qualified applicants from the HRMO.
2. Convene the applicants and evaluate their documents using the Increments
Table, rubrics, and formula for:
a. Education
b. Training
c. Experience
d. LET/PBET Rating
PAGE 14
CHAPTER 4 COMPARATIVE ASSESSMENT
4. Schedule and conduct a written test through the use of Teacher Reflection Form
(TRF) (Annex N of DO 007, s. 2023). Rate the applicants based on the established
point system and using the Non-Classroom Observable Tools for RSP (NCOT-
RSP):
5. Inform the applicants of their individual assessment results and secure their
concurrence through the IES.
PAGE 15
CHAPTER 4 COMPARATIVE ASSESSMENT
Start
Conduct Classroom
Observation as
scheduled
Administer TRF
End
PAGE 16
CHAPTER 4 COMPARATIVE ASSESSMENT
• Discuss the score to the applicant after each process, for transparency.
1. Receive the IER and other documents of qualified applicants from the HRMO.
2. Convene the applicants and evaluate their documents using the Increments
Table, rubrics, and formula for:
a. Education
b. Training
c. Experience
d. Performance Rating
e. Outstanding Accomplishments
f. Application of Learning & Development
g. Application of Education
3. Assess the applicants’ potential, characteristics or traits, and fitness (i.e. Job Fit,
Location Fit, and Organizational Fit) through:
4. Inform the applicants of their individual assessment results and secure their
concurrence through the IES.
6. Submit the CAR to the appointing officer/authority within 7 calendar days after
all the applicants have been assessed.
PAGE 17
CHAPTER 4 COMPARATIVE ASSESSMENT
Start
Administer BEI
End
PAGE 18
CHAPTER 4 COMPARATIVE ASSESSMENT
• The following are considered proxy measures for performance in cases where
vacancy does not require experience and involve practice of profession, in
this particular order of priority and/or preference:
• Awards that are collective in nature such as but not limited to School-Based
Management (SBM) and Brigada Eskwela Awards shall not be credited for
individual points.
• Points for Application of Education must come from the learning gained from
the higher education earned exceeding the Education qualification of the
position.
PAGE 19
CHAPTER 4 COMPARATIVE ASSESSMENT
Maximum Points
Criteria
Possible
a. Education 10
b. Training 10
c. Experience 10
d. PBET/LET/LEPT Rating 10
Total 100
Breakdown of Points
Criteria SG 1-9
SG 10-23
General (Non- SG 24
and
Services General (Chief)
SG 27
Services)
a. Education 5 5 5 10
b. Training 5 5 10 5
c. Experience 20 20 15 15
d. Performance 10 20 20 20
e. Outstanding Accomplishments 5 10 10 10
f. Application of Education - 10 10 10
g. Application of L&D - 10 10 10
PAGE 20
CHAPTER 4 COMPARATIVE ASSESSMENT
Breakdown of Points
Criteria SG 1-9
SG 10-23
General (Non-
and
Services General
SG 27
Services)
a. Education 10 10 10
b. Training 10 10 10
c. Experience 10 10 10
d. Performance 20 20 25
e. Outstanding Accomplishments 10 5 10
f. Application of Education 10 15 10
g. Application of L&D 10 10 10
Maximum Points
Criteria
Possible
a. Education 10
b. Training 10
c. Experience 10
d. Performance 25
e. Outstanding Accomplishments 10
f. Application of Education 10
Total 100
PAGE 21
CHAPTER 4 COMPARATIVE ASSESSMENT
Rubrics for Computation of Points per Criterion for Teacher I, NTRTSA positions
Range
Level
From To
PAGE 22
CHAPTER 4 COMPARATIVE ASSESSMENT
Range
Level
From To
31 Doctorate
PAGE 23
CHAPTER 4 COMPARATIVE ASSESSMENT
Range Range
Level Level
From To From To
1 0 hours Less than 8 hours 17 128 hours Less than 136 hours
2 8 hours Less than 16 hours 18 136 hours Less than 144 hours
3 16 hours Less than 24 hours 19 144 hours Less than 152 hours
4 24 hours Less than 32 hours 20 152 hours Less than 160 hours
5 32 hours Less than 40 hours 21 160 hours Less than 168 hours
6 40 hours Less than 48 hours 22 168 hours Less than 176 hours
7 48 hours Less than 56 hours 23 176 hours Less than 184 hours
8 56 hours Less than 64 hours 24 184 hours Less than 192 hours
9 64 hours Less than 72 hours 25 192 hours Less than 200 hours
10 72 hours Less than 80 hours 26 200 hours Less than 208 hours
11 80 hours Less than 88 hours 27 208 hours Less than 216 hours
12 88 hours Less than 96 hours 28 216 hours Less than 224 hours
13 96 hours Less than 104 hours 29 224 hours Less than 232 hours
14 104 hours Less than 112 hours 30 232 hours Less than 240 hours
PAGE 24
CHAPTER 4 COMPARATIVE ASSESSMENT
Range Range
Level Level
From To From To
PAGE 25
CHAPTER 4 COMPARATIVE ASSESSMENT
PAGE 26
CHAPTER 4 COMPARATIVE ASSESSMENT
PAGE 27
CHAPTER 4 COMPARATIVE ASSESSMENT
After learning the general rules and process flow on how to conduct the comparative
assessment, the succeeding information are the practical applications. Examples
for Teacher I comparative assessment are hereby explained practically for better
understanding of the readers.
The table below shows the specific criteria and point system in determining
the Education, Training, and Experience (ETE) points of an applicant to Teacher
I positions. The first three – ETE are highlighted because these will be first to be
determined prior to the evaluation of other criteria. The ETE has an equal distribution
of points in each criterion, which is 10 points each. The total comprises the 30 points
rating for an applicant which are based on the mandatory and valid documents
submitted by the applicants, the TOR/Diploma, if any; Service Record/Certificate of
employment and the like; and training certificates. It is important to note that only
ETE relevant to Teacher I position shall be credited points.
Max
Criteria Description
Points
• Units and/or degree relevant to the position to be filled
a. Education 10
(Kindergarten, Elem, JHS, and SHS), exceeding the QS
• Hours in Curriculum and Instruction, exceeding the QS,
acquired in the last five (5) years
b. Training 10
• For SHS, must be relevant to learning area/
specialization/strand
• Months/years of Teaching, exceeding the QS
c. Experience • For SHS, relevant industry/work experience may be 10
considered
PAGE 28
CHAPTER 4 COMPARATIVE ASSESSMENT
Max
Criteria Description
Points
d. PBET/LET/LEPT
• Rating obtained as reflected in the Certificate of Rating 10
Rating
• Measured through Classroom Observation/
e. PPST COIs 35
Demonstration Teaching
RUBRICS FOR
COMPUTATION
OF EDUCATION, Based on the Qualification Standards
TRAINING, AND
EXPERIENCE
The Increments Table is a tool that is used to determine the incremental points in
the education, training, and experience obtained by the applicant that exceeds the
minimum requirement per CSC-approved QS.
PAGE 29
CHAPTER 4 COMPARATIVE ASSESSMENT
LET’S SIMULATE!
To be more practical and specific in applying the given rules and criteria, let us take
the example of conducting a comparative assessment of our qualified Teacher I
applicants – Rambutan, Apple, and Buko. These applicants are deemed qualified
and ready for the next stage of the evaluation process.
Hi, I’m
rambutan.
My name
is Apple.
I’m Buko.
PAGE 30
CHAPTER 4 COMPARATIVE ASSESSMENT
PAGE 31
CHAPTER 4 COMPARATIVE ASSESSMENT
BSEd;
Education BSEd
18 units for a Master’s degree in Education
32 hours training on curriculum
Training None contextualization/localization and lesson
planning [January 26 to 29, 2021]
4 years and 3 months as Teacher Associate in
Experience None
Marian Academy [June 1, 2018 to present]
Based on the Increments Tables below, Apple is at Level 5 for Education, and
Level 9 on Experience. The Rubric for Computation of points reveals the total
points Apple has accumulated on Education, Training, and Experience.
PAGE 32
CHAPTER 4 COMPARATIVE ASSESSMENT
Applicant’s
Criteria Minimum QS Increments Points
Qualification
BSEd;
18 units for a 11-6= 5
Education BSEd 4 pts
Master’s degree increments
in Education
32 hours training
on curriculum
contextualiza-
tion/localiza- 5-1= 4
Training None 4 pts
tion and lesson increments
planning
[January 26 to
29, 2021]
4 years and
3 months as
Teacher
Associate in 9-1= 8
Experience None 8 pts
Marian increments
Academy
[June 1, 2018
to present]
Given her qualifications, Apple gets a total of 16 points for her ETE.
I’m Buko.
PAGE 33
CHAPTER 4 COMPARATIVE ASSESSMENT
Based on the Increments Tables below, Buko is at Level 4 for Education, and
Level 13 on Experience. The Rubric for Computation of points reveals the total
points Buko has accumulated on Education, Training, and Experience.
PAGE 34
CHAPTER 4 COMPARATIVE ASSESSMENT
Applicant’s Qualifi-
Criteria Minimum QS Increments Points
cation
BS Sports Science
11-6= 5
Education BSEd with 18 professional 0
increments
units in Education
24 hours training
on sport training 5-1= 4
Training None 2 pts
and coaching [Sep- increments
tember 13 to 15, 2021]
6 years and 2
months as
Teacher in Sacred
9-1= 8
Experience None Heart Academy - 10 pts
increments
Novaliches
[July 1, 2016 to
present]
Given his qualifications, Buko gets a total of 12 points for his ETE.
Max
Criteria Description
Points
• Units and/or degree relevant to the position to be filled
a. Education 10
(Kindergarten, Elem, JHS, and SHS), exceeding the QS
• Hours in Curriculum and Instruction, exceeding the QS,
acquired in the last five (5) years.
b. Training 10
• For SHS, must be relevant to learning area/
specialization/strand
• Months/years of Teaching, exceeding the QS.
c. Experience • For SHS, relevant industry/work experience may be 10
considered
d. PBET/LET/LEPT
• Rating obtained as reflected in the Certificate of Rating 10
Rating
• Measured through Classroom Observation / Demon-
e. PPST COIs 35
stration Teaching
PAGE 35
CHAPTER 5
BEHAVIORAL EVENTS
INTERVIEW
The Behavioral Events Interview (BEI) is based on the principle that past behavior
predicts future performance. It shall be used to validate whether the key behaviors
that are linked to the required competencies have been exhibited by the applicant.
a. Potential. The BEI shall be used to assess the potential of an applicant. It is used
to evaluate the capacity and ability of an applicant to assume the duties of the
position to be filled and those higher positions that are more technical in nature.
b. Characteristics or traits. It shall be used to gauge other relevant aspects such
as the applicant’s psychological and social well-being.
c. Fitness. It shall serve as an avenue to evaluate an applicant’s fitness to the job
(Job Fit), location (Location Fit), and organization (Organizational Fit).
The BEI may also be used to verify the applicant’s credentials and validate the
results of assessments conducted, such as the applicant’s application of their
Outstanding Accomplishments, Education, and L&D, and the impact of such in their
current and previous work.
Start
End
PAGE 36
CHAPTER 5 BEHAVIORAL EVENTS INTERVIEW
Motivational Fit
Job Fit – activities and responsibilities in the job are consistent with those
that result in personal satisfaction; the degree to which the work itself is
personally satisfying.
Example:
• Share with us your career plan, if any. Tell us your 5-year plan,
10-year plan. How do you intend to achieve your career plans?
Example:
• Cite an example where you have encountered conflict in your
workplace? How did you manage the conflict, and what made you
stay or get out of the organization?
Location Fit -geographic location has the features and opportunities that
provide personal satisfaction.
Example:
• Describe a situation where you have been relocated. How did you
accept the changes?
Example:
• Share with us an instance where you were recognized for service
excellence in an organization? Tell us a specific contribution that
you made in your previous work that contributed to the service
excellence of the organization/workplace. What was the effect to
the organization?
PAGE 37
CHAPTER 5 BEHAVIORAL EVENTS INTERVIEW
Example:
• Give an example of a time when you had to be relatively quick in
coming to a discussion. How did you go about making the decision?
Example:
• Give us an example of an important goal you had set, and tell us
about your progress in reaching that goal. How did you go about
setting the goal?
Example:
• Tell us about a situation in the past year in which you had to deal with
a very upset customer or co-worker. How did you handle the situation?
What was the result?
Exemplifying Integrity - strong ethical and moral ideals that are uphold in all
circumstances
Example:
• Tell us about a specific occasion when you conformed to a policy
even though you did not agree with it. What was the result? How did
you feel?
PAGE 38
CHAPTER 5 BEHAVIORAL EVENTS INTERVIEW
• Greet the candidate, stating the name of the chairperson and introduce
the HRMPSB members and their designation and offices where they came
from.
• Provide brief information about the position they applied for.
• Explain the interview’s purpose to make sure the HRMPSB members and
the candidate get the information needed to make good decisions.
• Describe the interview plan. (Annex 1)
• Inform the candidate that the HRMPSB members will take notes
throughout the interview using the Situation, Tasks, Actions, and Results
(STAR) approach tool. (Annex 2)
Note: The interviewers may use a guide to ensure uniformity/standard in
the conduct of the interview.
• Make the transition to the key background review.
• Ask the candidate any additional questions that will help clarify and
complete the notes of the HRMPSB members.
• Ask the candidate what might prevent him/her from accepting the offer
— if one was made.
• End the interview by explaining the next steps in the selection process
and thank the candidate for a productive interview.
The Chairperson will briefly inform the candidate that the final decision is still
at the sound discretion of the Appointing Authority.
PAGE 39
CHAPTER 5 BEHAVIORAL EVENTS INTERVIEW
Planned Behavioral
Questions
Closing
Total 30 minutes
PLANNED QUESTIONS
“Describe the last time you
missed a deadline.”
PAGE 40
CHAPTER 5 BEHAVIORAL EVENTS INTERVIEW
• The use of the verb tense can give you clue to catch a true or false STARs
Do’s
Dont’s
• Do not assume you know what is happening or how the situation was resolved,
unless the applicant specifically states it.
• Avoid asking leading, theoretical, and hypothetical questions or jump to
conclusions.
• Stay of out of the “WOULD”s.
• Avoid asking questions that have nothing to do with the job.
• Avoid questions or comments that are non-neural and reveal the
interviewer’s attitude.
PAGE 41
CHAPTER 5 BEHAVIORAL EVENTS INTERVIEW
3. Deliberation
a. After the interview, calibrate and come up with a consensus rating as well as
a brief competency narrative report following the STAR format to justify the
rating given to the applicants.
PAGE 42
CHAPTER 6
BACKGROUND
INVESTIGATION
A Background Investigation (BI) or the conduct of verification of the applicant’s
credentials behaviors, and previous performance, if any, by contacting the
applicant’s identified reference persons in his/her school/s attended and previous
or current workplace, may likewise be required by the appointing officer/authority,
when deemed necessary.
The option for BI shall be exercised only by the Appointing Authority. Thus, any such
option presupposes that the CAR has been accomplished by the HRMPSB. In the
event the Appointing Authority opts to pursue any BI, the HRMO or the assigned
team/personnel shall conduct the BI process based on the BI Order indicated in
the “For Background Investigation” columns of the CAR, which shall be guided by
the following steps:
Start
Conduct BI
Submit BI report to
Appointing Authority
End
PAGE 43
CHAPTER 6 BACKGROUND INVESTIGATION
1. For applicants with previous work experience, the identified reference persons in
any or all of the previous employers shall be contacted either through telephone
or electronic messages or actual personal communication as may be deemed
convenient.
2. Upon completion of the BI, a written report shall be prepared for reference of the
Appointing Authority;
4. The BI report shall contain, but shall not be limited to, the following:
PAGE 44
CHAPTER 7
COMPARATIVE
ASSESSMENT RESULTS
• The CAR contains
The Comparative Assessment Result (CAR) contains the
the assessment
list of all the applicants assessed by the HRMPSB for non-
results of all the
teaching, related-teaching, and school administration
Applicants.
(NTRTSA) positions. On the other hand, the CAR-RQA is
exclusively for Teacher I applicants who met at least 50 • The CAR – RQA
points during evaluation. The CAR and CAR-RQA shall contains the
serve as a guide for the Appointing Authority/officer — list of Teacher I
in the exercise of sound discretion — in selecting, insofar applicants who
as practicable, the candidate deemed most qualified have met the
for appointment. cut-off score of 50
points and above.
GENERAL RULES
3. All CAR/CAR-RQA must be posted in at least three (3) conspicuous places for
10 calendar days.
4. The CAR/CAR-RQA shall be posted, indicating the date of the official release.
5. The posted CAR and CAR-RQA should only contain the Application Code of
the applicants.
7. In the event that all the candidates in the CAR-RQA have already been appointed,
the Head of Office may order the conduct of another round of recruitment and
selection process to establish a new CAR-RQA.
The HRMO shall secure a copy of the duly signed CAR/CAR-RQA from the
HRMPSB and shall forward the original Copy of the CAR/CAR-RQA to the
Records Section/Office in charge of recording and releasing.
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CHAPTER 7 COMPARATIVE ASSESSMENT RESULTS
FOR TEACHER I
2. In the “REMARKS” column, all relevant information about the applicants relevant
to the position to be filled shall be indicated, such as but not limited to:
7. In the preparation of CAR, the top five (5) ranking applicants for the vacant
position shall be highlighted. In case of multiple vacancies, the top-ranking
candidates shall be computed by multiplying the number of vacancies by a
factor of 5.
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CHAPTER 8
APPOINTMENT
This chapter outlines the guidelines and practices on selection and appointment
to ensure that the Appointing Authority selects the best candidates deemed most
fit for the position.
GENERAL RULES
6. The Notice of Appointment shall be posted on the bulletin boards and through
other modes for at least fifteen (15) calendar days.
7. Any protest shall be filed through a formal written communication within fifteen
(15) calendar days from the date of the issuance of the appointment.
8. Protest shall be responded to within seven (7) calendar days but may be
extended up to twenty (20) days depending on the complexity of the protest.
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CHAPTER 8 APPOINTMENT
PROCEDURE
1. The appointing authority selects the applicant for appointment from the CAR-
RQA following the guidelines set in DepEd Order No. 7, s. 2023 by accomplishing
the ‘For Appointment’ column of the CAR-RQA/CAR and by checking the name
of the applicant.
3. HRMO posts the Notice of Appointments issued on the bulletin boards and other
modes for at least fifteen (15) calendar days.
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REFERENCES:
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ANNEXES
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ANNEX 1: SAMPLE INTERVIEW PLAN
Planned Behavioral
Questions
Closing
Total 30 minutes
PLANNED QUESTIONS
“Describe the last time you
missed a deadline.”
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ANNEX B: CIVIL SERVICE (CS) FORM 9 REQUEST FOR PUBLICATION OF
VACANT POSITIONS WITH INSTRUCTIONS
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ANNEX C: CHECKLIST OF REQUIREMENTS AND OMNIBUS SWORN STATEMENT
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ANNEX D: INITIAL EVALUATION RESULT (IER)
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ANNEX E: NOTICE TO QUALIFIED APPLICANTS
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ANNEX F: NOTICE TO DISQUALIFIED APPLICANTS
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ANNEX G: INDIVIDUAL EVALUATION SHEET (IES)
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ANNEX G-1: INDIVIDUAL EVALUATION SHEET (IES)
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ANNEX H: MINUTES OF DELIBERATIONS
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ANNEX I: COMPARATIVE ASSESSMENT RESULT
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ANNEX J: COT-RSP RUBRIC
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ANNEX K: OBSERVATION NOTES FORM
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ANNEX L: RATING SHEET
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ANNEX L-1: RATING SHEET WITH IPEd
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ANNEX M: INTER-OBSERVER AGREEMENT FORM
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ANNEX M-1: INTER-OBSERVER AGREEMENT FORM WITH IPEd
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ANNEX N: TEACHER REFLECTION FORM (TRF)
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ANNEX O: RUBRICS FOR RATING THE TRF
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ANNEX P: TEACHER REFLECTION INTER-EVALUATOR AGREEMENT FORM
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