Recruiting in The Age of Googlization 2019 SHRM NEP

Download as pdf or txt
Download as pdf or txt
You are on page 1of 51

Recruiting in the Age of Googlization

Creating A Candidate Experience That Rocks!

Ira S Wolfe

#NEPASHRM
# #NEPASHRM
What’s
Different?
2009 - 2019

# #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


3 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
This is the candidates’
perception of most
recruiting practices ….

… and this is where your


company needs to be!

# #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


THE PERFECT LABOR STORM
Ira S Wolfe. Success Performance Solutions. Copyright 2019
5 # #NEPASHRM
5
6 # #NEPASHRM
Ira S Wolfe. Success Performance Solutions. Copyright 2019
# #NEPASHRM
WHERE’S THE PROOF?
• # of views
• % of Application Started
• Best source
• % Application Completions
• Demographic
• Device
• Quality

7 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


OUR AGENDA

1 2 3 4

Recruiting Sourcing Candidate


R-E-A-C-H
Blunders According to Experience
Google

Learn at least 1 significant thing you


Goal didn’t know about how to recruit faster
and smarter in the Age of Googlization.

Ira S Wolfe. Success Performance Solutions.


Ira S Wolfe. Success Copyright
Performance 2019
Solutions. Copyright 2019
8 # #NEPASHRM
OUR AGENDA

Recruiting
1
Blunders

9 # #NEPASHRM Ira S Wolfe.IraSuccess


S Wolfe.Performance Solutions.
Success Performance Copyright
Solutions. 2019
Copyright 2019
1. Lack sourcing and
marketing strategy
2. Expect to hire just-in-time
3. Bad candidate experience
4. Poor employment branding
5. Lack evidence for decisions

Ira S Wolfe. Success Performance Solutions.


Ira S Wolfe. Success Copyright
Performance 2019
Solutions. Copyright 2019
10 # #NEPASHRM
OUR AGENDA

2 R-E-A-C-H

Ira S Wolfe. Success Performance Solutions.


Ira S Wolfe. Success Copyright
Performance 2019
Solutions. Copyright 2019
11 # #NEPASHRM
A Recruitment
Pathway for
Success

Engage Communicate

R E A C H
Reach Apply Hire

12 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


X
432 Visitors

48 Applications

6 Interviews

1 Job Offer

1 New Hire

Source: JobVite, Based on 50 million job seekers and 10 million applications

13 Ira S Wolfe IraCopyright 2019 Performance


www.successperformancesolutions.com
# #NEPASHRM #NYCSHRM S Wolfe. Success Solutions. Copyright 2019
OUR AGENDA

Sourcing
3 According
To
Google

Ira S Wolfe. Success Performance Solutions.


Ira S Wolfe. Success Copyright
Performance 2019
Solutions. Copyright 2019
14 # #NEPASHRM
for Jobs

Ira S Wolfe. Success Performance Solutions. Copyright 2019


15 # #NEPASHRM
67 thousand searched every second
6 billion searches per day
7.2 trillion searches per year
http://www.internetlivestats.com/one-second/#google-band

16 Ira S Wolfe. Success Performance Solutions. Copyright 2019


# #NEPASHRM
Seventy-three
percent of job
73 searches start
on Google.

300+ million job


300 related searches
each month.

When you post


a job on Indeed,
zero percent of
0 your job listings
now show up in
Google for Jobs!

# #SHRMTalent
17 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
How Google For Jobs Works
Google’s goal is to create the best possible
experience for the user… and allow a job
seeker to apply for an available role at a
company or agency directly online.
Source: https://developers.google.com/search/docs/data-types/job-posting

You must play by Google’s Rules


by submitting “valid” job postings
3rd Party Integrators
Applicant Tracking Software
Direct Integration
Jobiak
Ira S Wolfe. Success Performance Solutions. Copyright 2019
18 # #NEPASHRM
How Google for Jobs Works

This schema
then needs
to be added
to each job
posting
page.

Merkle Schema Markup Generator


(https://technicalseo.com/seo-tools-schema-markup-generator

Ira S Wolfe. Success Performance Solutions. Copyright 2019


19 # #NEPASHRM
TEXT GFJ to 64600
20 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
21 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
OUR AGENDA

Candidate
4
Experience

Ira S Wolfe. Success Performance Solutions.


Ira S Wolfe. Success Copyright
Performance 2019
Solutions. Copyright 2019
22 # #NEPASHRM
Embrace the
Candidate Experience
Amazon releases a new software update
every 11.6 seconds. This is your combination
when optimizing the “WOW” experience!

# #NEPASHRM
Ira S Wolfe. Success Performance Solutions. Copyright 2019
23 # #NEPASHRM
EMPLOYMENT BRANDING

• Reputation matters
• First impressions matter
#NEPASHRM
24 # #NEPASHRM
#NEPASHRM
# #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019 25
26 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
• Google loves video. Video drives 157% increase in
organic search. (Brightcove)
• People love video. 1200% more shares than text
and images combined. (Wordstream)
• Get more job posting views. Job postings with
video viewed 12% more than postings without.
(Careerbuilder)
• Get more applicants. Job postings with video have
34% greater application rate. (Careerbuilder)
• Videos tell a story. People remember stories over
stats by a whopping 63% to 5%.
• Video drives traffic. Increases your chances of a
page 1 Google ranking by 53X
• Appeals to Millennials and Gen Z. “Video
Cannibals” 95% watch YouTube!
27 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
Candidate
Experience Rules V.2019

• Mobile
• Responsive
• Fast
• Optimized
This includes the application!

Ira S Wolfe. Success Performance Solutions. Copyright 2019


28 # #NEPASHRM
CHECK
ALL
DEVICES

29 # #NEPASHRM #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


Job Posts

Ira S Wolfe. Success Performance Solutions. Copyright 2019


30 # #NEPASHRM
Job Description is Job Posting is the
the Ikea furniture photo of the finished
instructions. It is an product in a beautiful
internal document showroom. It is a
written for and career advertisement
often used by legal. written to attract
right-fit candidates.

31 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


USE TITLES JOBSEEKERS USE

DO NOT BEST
PRACTICES
FOR TELL A STORY
POSTING
COPY & PASTE JOBS
32 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
Google
RankBrain?

Ira S Wolfe. Success Performance Solutions. Copyright 2019


33 # #NEPASHRM
Ira S Wolfe. Success Performance Solutions.
Copyright 2019

Ira S Wolfe Copyright 2018 www.successperformancesolutions.com


Ira S Wolfe. Success Performance Solutions. Copyright 2019
34 # #NEPASHRM
Evolution of the Application
1999 2018

2014
2018
2009

# #NEPASHRM
#NEPASHRM
Watch https://youtu.be/Qh3UrCX9zXA

2019

36 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


WHAT % OF YOUR
BUT DON’T COMPLETE THEM?
APPLICANTS START…

Ira S Wolfe. Success Performance Solutions. Copyright 2019


37 # #NEPASHRM
# #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019 38
Ira S Wolfe. Success Performance Solutions. Copyright 2019 39
# #NEPASHRM
UX
1. How many fields does
the candidate need to
complete?
MATTERS 2. How many clicks and
screens?

3. How long does it take


FIELDS, to complete it on both
desktop & mobile?
CLICKS,
SCREENS, 4. How long does it take
you to acknowledge
& the applicant … and
# #NEPASHRM TIME how often do you do
40 # #NEPASHRM it?
#NEPAHRM
Ira S Wolfe. Success Performance Solutions. Copyright 2019
41 # #NEPASHRM
# #NEPASHRM
Ira
IraSSWolfe.
Wolfe.Success
SuccessPerformance
PerformanceSolutions.
Solutions.Copyright
Copyright2019
2019
42 # #NEPASHRM
REPLACE
COLD &
CORPORATE
WITH
WARM &
WELCOMING

43 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


Thank you for
submitting your
application with
XXX. It has been
COLD &
forwarded to our
HR Department.
CORPORATE
We will contact
you if we are
interested. Please
do not call us.

44 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019


#NEPASHRM
We really appreciate you taking
WARM the time to apply for [position] at
[company]. Hiring the right
&
employees is serious business at
WELCOMING
XXX. Our recruiters will review
you application over the next few
days and get back to you one way
or the other. Thanks again and
good luck on your search.

Ira S Wolfe. Success Performance Solutions. Copyright 2019


45 # #NEPASHRM
#NEPASHRM
WARM
&
WELCOMING

46 # #NEPASHRM
#NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
It’s been a few days since you
applied for the [job]. I just wanted
to let you know that your
application is still being reviewed.
Thank you for being so patient.
I hope to have more news soon but
if not, I’ll continue to update weekly.
In the meantime, please don’t
hesitate to contact me direct with
any questions or changes.

47 #NEPASHRM
# #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
Ira S Wolfe. Success Performance Solutions. Copyright 2019
TEXT MESSAGING
• Average person checks phone over 80-
150X a day*, every 12 minutes
• Preferred medium of communication ages
18-44*
• Read over 95% of the time; emails are
opened 20%
• 90% read within 1st 3 second**
* Source: Pew Research, Asurion
*http://info.dynmark.com/hs-fs/hub/307137/file-650880813-
pdf/whitepapers/Intelligence_Review_Edition2.pdf
#NEPASHRM
48 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
Job Search 2020
• Artificial Intelligence
• Predictive Analytics
• Automation
• 30% of all search will be screenless.
(Gartner)
• 50% of all search with be voice.
(ComScore)

Ira S Wolfe. Success Performance Solutions. Copyright 2019


49 # #NEPASHRM
• Use short screening application
• Be mobile
• Respond immediately and often
• Pay attention to reviews
• Automate (if not already)
• Tell stories
• Be warm and welcoming
• Do not “ghost” candidates
# #NEPASHRM
50 # #NEPASHRM Ira S Wolfe. Success Performance Solutions. Copyright 2019
Ira S Wolfe
The “Googlizat ion” Guy
Otherwise known as the “Millennial trapped
in a Baby Boomer body,” Chief Googlization
Officer at Success Performance Solutions,
TEDx Speaker, Author, and Blogger

Lehigh Valley, PA www.twitter.com/hireauthority

484-373-4300 www.linkedin.com/in/irawolfe

[email protected] www.youtube.com/irawolfe

#NEPASHRM

You might also like