Scribd
Upload
218 views28 pages

Motorola

This document contains a list of common faults reported for various Motorola mobile phone models, along with the technical symptoms, problem solutions, and types of repairs (L2 for minor repairs and L3 for major repairs) needed to address each fault. It includes faults such as network issues, non-working keys or displays, audio problems, charging issues, and more. The fixes involve replacing parts like antennas, flex cables, buttons, displays, and other minor or major internal components. It categorizes the repair complexity and needed spare parts to resolve the issues reported by customers.

Uploaded by

api-3844630
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
218 views28 pages

Motorola

This document contains a list of common faults reported for various Motorola mobile phone models, along with the technical symptoms, problem solutions, and types of repairs (L2 for minor repairs and L3 for major repairs) needed to address each fault. It includes faults such as network issues, non-working keys or displays, audio problems, charging issues, and more. The fixes involve replacing parts like antennas, flex cables, buttons, displays, and other minor or major internal components. It categorizes the repair complexity and needed spare parts to resolve the issues reported by customers.

Uploaded by

api-3844630
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
You are on page 1/ 28

Brand MOTOROLA Model : V3i

Sr no Fault told by customerTechnical SymptomProblem solutionTypes of repair L2/L3 Spares


1 Network flactuate Network drops PA L3
2 No network No network PA L3
3 Keypad not working Keypad not working key pad Flex cableL2
4 Blank display Blank display Display ass L2
5 No incoming audio No incoming audio Display flex L2
6 Cant charge Cant charge Charging conn dryL3
7 Sub display blank Sub display blank Display ass L2
8 Camera not working Camera not working Camera replaced L2
9 Volume key not workingVolume key not working
Keys L2
10 Key pad backlight not working
Key pad backlight not
Keypad
working
ass L2
11 Memory card not detectMemory card not detect
Memory card L2
Estimation
Brand MOTOROLA Model : V3

Sr no Fault told by customerTechnical SymptomProblem solutionTypes of repair L2/L3 Spares


1 Network flactuate Network drops PA L3
2 No network No network PA L3
3 Keypad not working Keypad not working key pad Flex cableL2
4 Blank display Blank display Display ass L2
5 No incoming audio No incoming audio Display flex L2
6 Cant charge Cant charge Charging conn dryL3
7 Sub display blank Sub display blank Display ass L2
8 Camera not working Camera not working Camera replaced L2
9 Volume key not workingVolume key not working
Keys L2
10 Key pad backlight not working
Key pad backlight not
Keypad
working
ass L2
Estimation
Brand MOTOROLA Model : L7

Sr no Fault told by customerTechnical SymptomProblem solutionTypes of repair L2/L3 Spares


1 Network flactuate Network flactuate P A & network IC L3
2 No network No network P A & network IC L3
3 Keypad not working Keypad not working BTB board
4 Blank display Blank display LCD
5 No incoming audio No incoming audio Earpiece replced
6 Cant charge Cant charge Charging conn dry
7 Camera not working Camera not working Camera replaced
8 Key pad backlight not working
Key pad backlight not
BTB
working
Board replced
9 Set hang Set hang Software upgrade
10 Battery drain fast Battery drain fast Battery faulty
Estimation
Brand MOTOROLA Model : L6

Sr no Fault told by customerTechnical SymptomProblem solutionTypes of repair L2/L3 Spares


1 Network flactuate Network flactuate P A & network IC L3
2 No network No network P A & network IC L3
3 Keypad not working Keypad not working BTB board
4 Blank display Blank display Display replaced
5 No incoming audio No incoming audio Earpice
6 Cant charge Cant charge Charging conn dry
7 Camera not working Camera not working Camera replaced
8 Key pad backlight not working BTB Board
9 Set hang Set hang Software upgrade
10 Battery drain fast Battery drain fast Battery faulty
Estimation
Brand MOTOROLA Model : W220

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3 Spares


1 Network flactuate Network flactuate PA L3
2 Keypad not working Keypad not working Dome sheet L2
4 Blank display Blank display Display L2
5 No incoming audio No incoming audio flex L2
6 Cant charge Cant charge Charging conn dry L3
10 Key pad backlight not working
Key pad backlight notMain
working
PCB L3
Estimation
Brand MOTOROLA Model :A1200

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3 Spares


1 Network flactuate Network flactuate PA L3
3 Keypad not working Keypad not working Dome sheet L2
4 Blank display Blank display Display L2
5 No incoming audio No incoming audio flex L2
6 Cant charge Cant charge Charging conn dry L3
Estimation
Brand MOTOROLA Model :C200

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3 Spares


1 Network flactuate Network flactuate P A , network IC L3
3 Keypad not working Keypad not working Dome sheet replaced L2
4 Blank display Blank display Display replaced L2
5 No incoming audio No incoming audio Earpiece replaced L2
6 Cant charge Cant charge Charging conn dry , charger
L2
7 No out going audio No out going audio Mic replaced L2
Estimation
Brand MOTOROLA Model :C200

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Network flactuate Network flactuate P A , Network IC L3
3 Keypad not working Keypad not working Dome sheet replaced L2
4 Blank display Blank display Display replaced L2
5 No incoming audio No incoming audio Earpiece replaced L2
6 Cant charge Cant charge Charging conn dry , charger replaced
L2
7 No out going audio No out going audio Mic replaced L2
Spares Estimation
Brand MOTOROLA Model :C350

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Network flactuate Network drops P A , Network IC L3
3 Keypad not working Keypad not working Dome sheet replaced L2
4 Blank display Blank display Display replaced L2
5 No incoming audio No incoming audio Earpiece replaced L2
6 Cant charge Not charging Charging conn dry , charger replaced
L2
7 No out going audio No incoming audio Mic replaced L2
8 No ringtone No ringtone Ringer replaced, ringer contact L2
clean
Spares Estimation
Brand MOTOROLA Model :C360

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Network flactuate Network drops P A , Network IC L3
3 Keypad not working Keypad not working Dome sheet replaced L2
4 Blank display Blank display Display replaced L2
5 No incoming audio No incoming audio Earpiece replaced L2
6 Cant charge Not charging Charging conn dry , charger replaced
L2
7 No out going audio No out going audio Mic replaced L2
8 No ringtone No ringtone Ringer replaced, ringer contact L2
clean
Spares Estimation
Brand MOTOROLA Model :E365

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Network flactuate Network flactuate P A , Network IC L3
3 Keypad not working Keypad not working Dome sheet replaced L2
4 Blank display Blank display Display replaced L2
5 No incoming audio No incoming audio Earpiece replaced L2
6 Cant charge Cant charge Charging conn dry , charger replaced
L2
7 No out going audio No out going audio Mic replaced L2
8 No ringtone No ringtone Ringer replaced, ringer contact L2
clean
9 Camera emage not clear
Camera emage not clear
Repalced camera L2
Spares Estimation
Brand MOTOROLA Model :E380

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Blank display Blank display Display replaced L2
2 No incoming audio No incoming audio Flex L2
3 Cant charge Cant charge Charging conn dry , charger replaced
L2
4 No out going audio No out going audio Mic replaced L2
5 No rington No rington Ringer replaced, ringer contact L2
clean
Spares Estimation
Brand MOTOROLA Model :E398

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Keypad not working Keypad not working Dome sheet replaced L2
2 Joystic not working Joystic not working Dome sheet replaced L2
3 Blank display Blank display Display replaced L2
4 No incoming audio No incoming audio Earpiece replaced L2
5 Cant charge Cant charge Charging conn dry , charger replaced
L2
6 No out going audio No out going audio Mic replaced L2
7 No rington No rington Ringer replaced, ringer contact L2
clean
8 Camera emage not clear
Camera emage not clear
Repalced camera L2
Spares Estimation
Brand MOTOROLA Model :V66

Sr no Fault told by customerTechnical SymptomProblem solution Types of repair L2/L3


1 Keypad not working Keypad not working Dome sheet replaced L2
2 Blank display Blank display Display module replaced L2
3 No incoming audio No incoming audio Earpiece replaced L2
4 Cant charge Cant charge Charging conn dry , charger replaced
L2
5 No out going audio No out going audio Mic replaced L2
6 No vibration No vibration Vibrator replaced L2
7 No rington , No rington , Earpiece replaced, L2
8 Insert sim card Insert sim card Replaced display module L2
Spares Estimation

You might also like