Cluster 3 – Assessment Task 15

Task 15
Design, develop and review three (3) assessment tools

Task 15 - Tool 1 of 3
Task overview
Assesses: TAEASS401 Plan assessment activities and processes, TAEASS502 Design and develop assessment
tools

● Each plan/tool must cover a different unit of competency

● One of the plans/tools must support an RPL assessment pathway (Tool 3)
● Each assessment tool YOU develop must include:
– Information and instructions for candidates
– Additional information / instructions / marking guide for assessors
– Instruments that:

!  reflect different assessment methods

 collectively cover the entire unit and its assessment requirements
– Provision to record details of the assessment and the results
– A competency map or equivalent that clearly shows how the assessment
instruments collectively cover the entire unit and its assessment requirements
● You must trial and review each draft assessment tool, record the outcomes of the
trial and review and then create the final version of the assessment tool,
incorporating improvements identified.

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 Cluster 3 – Assessment Task 15

Assessment plan and tool 1

Background information
1 a. Name the unit of competency your assessment plan/tool covers
b. Describe the target candidate/s
c. Explain the purpose of this assessment
d. Other than the unit of competency, name documents you referred to (if any), that
informed how you developed the assessment tool.
a. FSKOCM007- Interact effectively with others at workplace
b external clients and internal staff. Interactions include giving or responding to spoken
instructions, responding to customer queries and complaints, explaining a workplace
procedure, or taking telephone calls from the general public or internal staff.

C. This unit applies to individuals who use, or are preparing to use, oral communication skills to
complete workplace activities. This includes existing workers and individuals preparing for
employment through vocational education and training. This unit should be integrated and
contextualised with vocational training to support achievement of vocational competency.

d. units requirements , assessment plan , contextulisation of the unit

To be submitted
2  Unit and assessment requirements with comments on analysing and contextualising
the criteria.
3  Assessment plan and competency mapping

4 Version 1 of assessment tool documents — to include:

 Cover sheet
 Assessment information and instructions for candidates
 Assessment Instruments that collectively cover the entire unit and its
assessment requirements (this may include written questioning, verbal
questioning, observation, practical tasks, portfolio or third party)
 Record of assessment results
 Marking Guides for assessors

5  Report on the trial and review of an assessment tool that documents feedback and
recommendations for improvement.

6 Version 2 of assessment tool documents — to include:

 Assessment Plan
 Competency map – (this matrix must be numbered instead of using ticks or
crosses)
 Cover sheet
 Assessment information and instructions for candidates
 Assessment Instruments that collectively cover the entire unit and its
assessment requirements
 Record of assessment results
 Marking guides

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 Cluster 3 – Assessment Task 15

Assessment plan
General information

RTO ABC Institute Pty Ltd

Date prepared 10/06/2021

Version number 4.0

Competency standards The candidate has to demonstrate skills and knowledge required to
participate effectively with others in the workplace including internal
and external customers.
The candidate has to successfully participate in three tasks designed to
cover the performance and knowledge evidence.
To be deemed competent, candidate has to provide work which is valid,
sufficient, reliable and authentic.

Training & FSKOCM007- Interact

Assessment effectively with others at
þ Program name  workplace
Assessment pathway

☐ Recognition of Prior Learning (RPL)

Candidate/s

Assessor/s

Assessment activities

Method Instrument/Evidence When/where completed

1 Written You are required to answer short Classroom/zoom

questions related to this unit

2 Observation Participate in interaction with others Simulated classroom

environment/zoom

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Resources needed for the assessment

Venue or equipment For the assessment of this unit of competency the following are the
requirements venue and equipment requirements.
Access to online help
 Simulated workplace environment
 Computer system
 Classroom

Documentation needed Assessment tool

to assess competence

Safety, assessment administration and other logistics

Safety The assessment must be conducted in a safe environment where

evidence gather demonstrates consistent performance of typical
activities undertaken by individuals carrying out WHS duties in the
workplace.

People to be informed The relevant stakeholders- Administration staff, trainers and the
of the assessment candidate taking the summative assessment

Provision for: Reasonable adjustment to be made to assessment procedures for students

with special needs such as people with disabilities or with language or
●Assessment support literacy difficulties.
●Anticipated
reasonable adjustments

Recording and The result of the assessment and other evidentiary records must be
reporting: retained, If you require a copy of this assessment submission please be
sure to copy it prior to submitting it to us.
●How will results be
recorded? To the concerned candidate and updated in the relevant folders for
record keeping purpose
●To whom will results
be reported?

Other logistics None

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 Cluster 3 – Assessment Task 15

Competency map (matrix)

Unit/s covered FSKOCM007- Interact effectively with others at workplace

Version Version number 4.0 Date 10/06/2021

Assessment tasks or evidence

1. written questions

observation
2. observation

questions
written
1 2 3 4 5 6 7
Elements and performance criteria
1 Prepare to interact with others at work
1.1 Identify type of interaction and audience 1.1
1.2
1.2 Interpret purpose of interaction and the information
1.6
required for exchange
1.3 Establish appropriate style, tone and register of
2
communication to meet audience standards
1.4 Identify oral communication strategies required for
1.3 2
spoken interaction
2 Participate in interactions with others
2.1 Use oral communication strategies to communicate
2
effectively
2.2 Interact using conventional grammar, every day and
some specific vocabulary and routine pronunciation 2
appropriate to the workplace
2.3 Recognise and use appropriate non- verbal
1.4 2
communication strategies
3 Review performance
3.1 Confirm if intended meaning and information has
2
been communicated
3.2 Seek feedback and evaluate effectiveness of own
2
performance
3.3 Identify strategies for improvement 2
Foundation Skills
Learning Identify type of interaction and audience
1.1
Establish appropriate style, tone and 1 2
register of communication to meet
audience needs 1.3
Reading
Writing
Oral Identify oral communication strategies 2
communication required for spoken interaction 1.4
Use oral communication strategies to

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 Cluster 3 – Assessment Task 15

Assessment tasks or evidence

1. written questions

observation
2. observation

questions
written
1 2 3 4 5 6 7
communicate effectively 2.1
Identify type of interaction and
audience1.1
Seek feedback and evaluate effectiveness
of own performance 3.2
Identify strategies for improvement3.3
Numeracy
Navigate the
world of work
Interact with Identify type of interaction and audience
others 1.1
Interact using conventional grammar,
every day and some specific vocabulary,
and routine pronunciation appropriate to
the workplace 2.2
1 2
Recognise and use appropriate non-
verbal communication strategies 2.3
Confirm if intended meaning and
information has been communicated 3.1
Seek feedback and evaluate effectiveness
of own performance3.2
Get the work
done
Performance evidence
● participate in at least two different spoken
interactions at work appropriate to audience and 2
purpose
● Participation must include speaking and listening 2
Knowledge evidence
● different types of workplace interactions and their
1.5
typical audiences
● common purposes of workplace interactions 1.6
● different registers, styles and tones of workplace
interactions and their application to differing 2
audiences
● relevant oral communication strategies that support
1.3
effective spoken interactions at work
● range of tenses and appropriate use 2
● intelligible pronunciation of key language
2
● routine and some specialised vocabulary 2
● Non-verbal feedback strategies and their application.
2

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 Cluster 3 – Assessment Task 15

Assessment tasks or evidence

1. written questions

observation
2. observation

questions
written
1 2 3 4 5 6 7
Assessment conditions
● Competency is to be assessed in the workplace, a workplace simulated environment or a
vocational training context. Spoken exchanges must be undertaken with real individuals.
Skills must be demonstrated using routine oral exchanges that reflect those typically
undertaken in a workplace.
The following resources are to be made available:

own familiar support resources

Participants for interactions described in performance evidence.

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 Cluster 3 – Assessment Task 15

Complete the Assessment Tool

For the rest of this tool, you will need to select and adapt the instruments that will best support
your chosen methods of assessment. Delete instruments for assessment tasks which will not be
used as part of the tool.

Ensure that each tool contains the following:

1. Cover sheet

2. Instructions to candidate outlining the assessment tasks that need to be completed

3. Appropriate assessment tasks / instruments

4. Record of assessment results

5. Marking guides

Which instrument to use:

Observation checklist – Use this to record a process or intangible event.

Practical task – A process or activity that has a tangible end result such as a finalised
document/diagram or a piece of furniture.

Portfolio – When you need to gather a collection of documents. Commonly used for RPL. Can also
be used to capture images of products, drawings examples etc.

Written/verbal questions – Captures specific knowledge. May be supported by scenarios or a case

study. Multiple choice questions are suitable for lower AQF levels but must be well developed so that
they actually assess knowledge.

3rd Party report/questionnaire – Capture information from the candidate’s workplace. May be part
of a log book if work placement is part of the assessment.

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 Cluster 3 – Assessment Task 15

ASSESSMENT COVER SHEET

General information
RTO Name ABC Pty Ltd
Unit/s assessed FSKOCM007 - Interact effectively with others at workplace

CANDIDATE to complete this section

Name
USI *
Address
Phone Daytime Evening
Email
Company name
Date submitted
Candidate declaration—By signing below, I declare that:
 I have been advised of the assessment requirements, have been made aware of my rights
and responsibilities as an assessment candidate, and choose to be assessed at this time
 this portfolio contains my own work except where I have made due reference to work by
other/s. I am aware that a false declaration may lead to withdrawal of a qualification or statement
of attainment.

Candidate signature* Date signed

* Candidates must provide a REAL signature. If submitting your portfolio electronically, either
insert an electronic signature in the space above, or print this page, sign it, then submit a scan of
the signed page.
ASSESSOR to complete this section
Name of assessor

Date portfolio received

Date portfolio review completed

* USI stands for Unique Student Identifier. If you don’t yet have a USI go to: http://www.usi.gov.au/create-your-USI/Pages/default.aspx Use
this USI every time you enrol in nationally recognised training or assessment.

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Cluster 3 – Assessment Task 15

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Assessment information and instructions for

candidates
Welcome to your assessment!
Read this document carefully
It has important information about your assessment. Contact us if you have questions.

Our contact details

ABC Institute Pty Ltd

52 Collins Street
Melbourne
3000

How competency-based assessments work at ABC Institute Pty Ltd

If this is your first time being assessed with us, start by reading our Student Handbook.. It will
describe:
● What competency-based assessment is and how it works
● Your rights and responsibilities in assessment
● How to compile and submit assessment tasks
● Meeting your needs—opportunities for support or adjustments
● How to get help if needed.

Important information about your assessment

Unit/s FSKOCM007 - Interact effectively with others at workplace
assessed
Version 4.0

Assessment instruments / tasks

Task Description

1 written Questions  This is first of the two assessment tasks you must
complete satisfactorily to be deemed competent in this
unit.
 Read the assessment description carefully.
 In this task, you must answer 4 questions that cover the
knowledge requirements of this unit.
 You must respond and submit then to the
trainer/Assessor.
 Read the plagiarism policy and procedures carefully to
understand the consequences that you could face if your
work is plagiarised
 Ask for reasonable time from Assessor for preparation of
project or assessment.
 You must answer questions to the required standard to be
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 Cluster 3 – Assessment Task 15

Task Description

deemed satisfactory in this unit.

2 Observation  There are two parts to this assessment task;

Part 1 :
 This is one of the interactions You must participate
satisfactorily to be deemed competent in this unit.
 The task involves role play scenario in which you have to
participate.
 This is a simulated workplace interaction with an angry
customer.
 Ask for reasonable time from Assessor for participation
in the role play.
 You must interpret purpose of interaction and the
information required for change.
 Establish appropriate style, tone and register of
communication to meet audience needs.
 The assessor will guide you as to what you need to
perform in the task
In the end of the role play, the assessor will advise you on your
performance.
part 2
 This is second of the two interactions you must participate
satisfactorily to be deemed competent in this unit.
 The task involves a simulated consultation scenario where
their assessor will play the role of the supervisor.
 You will be getting feedback on your performance in task 2.
Your assessor will provide you with relevant feedback and
suggest some strategies on how you can improve your skills

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 Cluster 3 – Assessment Task 15

Requirements for a competent result

To attain a competent result, you must
 Perform all the tasks to the required standards.
 Ensure to provide authentic work.
 The assessment/evidence provided must be relevant, current, valid and authentic.
 In order to be assessed as competent in the unit you need to provide evidence that
demonstrates you can perform the required competencies to the necessary standards

What else you should know

 Where you wishes to appeal an assessment they are required to notify their assessor.
 If you have any difficulties in understanding any instructions, please speak to your trainer.
 Students with special needs can seek assistance from assessors depending upon the nature of
the need
 You are required to get stationery such as pen etc. or whatever equipment you may think help
in completing your assessment satisfactorily.

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 Cluster 3 – Assessment Task 15

Assessment instrument:1
Written questions
General information about this assessment activity

Competency standard  For this assessment, you have to provide knowledge evidence
regarding workplace interactions, different registers, styles
and tones of workplace interactions.
 You must provide knowledge evidence in regards to oral
communication strategies, appropriate use of tenses,
pronunciation, specialised vocabulary, non-verbal feedback
strategies and their application.

Version number 4.0

Candidate name

Instructions

Candidate instructions  This is first of the two assessment tasks you must complete
satisfactorily to be deemed competent in this unit.
 In this task, you must answer four questions that cover the
knowledge requirements of this unit.
 You must respond to all the questions and submit them to the
Trainer/Assessor.
 You must answer questions to the required standards.
 Assessment must be submitted in Microsoft Word format.
 Read the plagiarism policy and procedure carefully to
understand the consequences that you could face if your work
is plagiarised.
 Seek clarification regarding the assessment required to be
done.
 Students with special needs can seek assistance from
assessors depending upon the nature of the need.
 Your trainer will provide you feedback and notify you about
the results within two weeks of submission.

Requirements for  In order to gain competency in this task, you must answer all
satisfactory completion the questions related to the unit topics to the required
standards.

 Your answers must be your own work.

Assessor instructions  You must inform the student that written questions are to be
completed as part of their assessment.
 A framework should be set for the completion and submission
of written questions for assessment.
 On completion of the assessment, mark the student’s answers
against the model answers provided in the marking guide.
 Mark the outcome of this task as either satisfactory or not

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 Cluster 3 – Assessment Task 15

satisfactory by completing the assessment outcome record at

the end of the task in the student version of the assessment
tool.
 This task will form the part of the evidence gathered for the
overall assessment for this unit.
 You and student must both sign and date the record to
validate that the assessment has taken place, and this should
be attached to the student’s work.

Paragraph-style questions

Answer the following questions:

1 What are different kinds of communication?

2 How do you interact with audience?

3 List 4 oral communication strategies for spoken interactions.

4 List four non-verbal communication for spoken interactions.

5 What are workplace interactions ?

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 Cluster 3 – Assessment Task 15

6 What are the purpose of work place interaction ?

continued

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 Cluster 3 – Assessment Task 15

Multiple choice questions

Circle the correct answer to each question below (1 point each)

1 Circle the types of nonverbal communication or body language.

A space

B memo

C Gestures

D Voice

Result for this assessment activity

Result ☐ Satisfactory ☐ Not Yet Satisfactory

Assessor comments
Assessor signature Date signed

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 Cluster 3 – Assessment Task 15

Assessment instrument: 2
Observation
General information about this activity

Candidate name

Assessor name

Competency standard To achieve competency you must participate in the spoken

interaction at simulated workplace appropriate to audience and
purpose.

Participation must include speaking and listening skills.

Version number 4.0

Observation date

Instructions

Candidate instructions  This is second assessment tasks you must complete

satisfactorily to be deemed competent in this unit.
 In this task, you must participate in a role play scenario
to cover the performance requirements of this unit.
 You must participate effectively in the role play.
 Seek clarification regarding the assessment required to
be done.
 Students with special needs can seek assistance from
assessors depending upon the nature of the need.
 Your trainer will provide you feedback.

Requirements for satisfactory You must participate in the spoken interaction at simulated
completion workplace appropriate to audience and purpose and
demonstrate listening and speaking skills

Assessor instructions  You must inform the student of the performance

outcome promptly.
 A framework should be set for the completion and
participation in the role play.
 On completion of the roleplay, measure the student’s
performance against the set criteria.
 Mark the outcome of this task as either satisfactory or
not satisfactory by completing the assessment outcome
record at the end of the task in the student version of the
assessment tool.
 This task will form the part of the evidence gathered for
the overall assessment for this unit.

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 Cluster 3 – Assessment Task 15

You and student must both sign and date the record to validate
that the assessment has taken place, and this should be attached
to the student’s work.
The candidate will demonstrate the skills required to interact
Performance Objective: with others at workplace.
The assessor will divide the students into groups and provide
topics for discussion. The students need to:
 Identify type of audience and interaction.
 Establish appropriate style, tone and register of
communication to meet audience needs.
 Use oral communication strategies to communicate
effectively.
 Interact using conventional grammar, every day and
some specific vocabulary, and routine pronunciation
appropriate to the workplace.
 Confirm if intended meaning and information has been
communicated.

Role play Scenario

Imagine you are a receptionist in a ABC company which deals
in supplying widgets. The company has many major clients and
recently one of the clients, received a wrong parcel and there
was also delay in in the delivery. The client is very upset and is
asking for refund and moving to some other company in future.
You have to deal with the customer using the right language
and vocabulary to diffuse the situation.

Role play
After participating in the first role play, you are required to
arrange a meeting with your assessor . In this meeting you need
to seek feedback on your performance from your assessor and
ask for the suggestion which you can incorporate in the future

Observation criteria

Did the candidate: Yes No

1 Is function and purpose of communication and its importance been explained ☐ ☐

(1.2)
2 Is appropriate tone style and format in professional communication applied(1.3) ☐ ☐

3 All the oral communication strategies be applied and used (1.4) ☐ ☐

4 Communication strategies effectively used (2.1) ☐ ☐

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 Cluster 3 – Assessment Task 15

5 Use of everyday and some specific vocabulary related to work(2.2) ☐ ☐

6 Speaking clear ,clear tone and using non-verbal strategies (2.3) ☐ ☐

7 Communication of intended meaning conveyed (3.1) ☐ ☐

8 Feedback and self-evaluation has been done (3.2) ☐ ☐

9 Self -improvement and way to do has been explained (3.3) ☐ ☐

Result for this assessment activity

Result Satisfactory Not Yet Satisfactory

Assessor comments
Assessor signature Date signed

Candidate signature Date signed

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 Cluster 3 – Assessment Task 15

Marking guide - Written questions

Version 4.0

Competency standard  For this assessment, student has to provide knowledge evidence
regarding workplace interactions, different registers, styles and
tones of workplace interactions.
 Student must provide knowledge evidence in regards to oral
communication strategies, appropriate use of tenses,
pronunciation, specialised vocabulary, non-verbal feedback
strategies and their application.

Instructions

Assessor Instructions You must inform the student that written questions are to be
completed as part of their assessment.
 A framework should be set for the completion and submission
of written questions for assessment.
 On completion of the assessment, mark the student’s answers
against the model answers provided in the marking guide.
 Mark the outcome of this task as either satisfactory or not
satisfactory by completing the assessment outcome record at
the end of the task in the student version of the assessment tool.
 This task will form the part of the evidence gathered for the
overall assessment for this unit.
You and student must both sign and date the record to validate that the
assessment has taken place, and this should be attached to the student’s
work.
Requirements for  In order to gain competency in this task, student must answer
satisfactory completion all the questions related to the unit topics to the required
standards.

Your answers must be your own work.

Paragraph-style questions

1 What are different kinds of communication?

The response should include

Verbal
Non verbal
Written
Visual

2 How do you interact with audience ?

Describe a scene or a character.
Tell a story.
Share a personal experience.
Relate to a recent event.
Piggyback on a previous speaker's remark or theme.
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 Cluster 3 – Assessment Task 15

Point out something important about the audience or the current setting.
3 List 4 oral communication strategies for spoken interactions.
 Right kind of vocabulary
 Clarity of purpose
 Identification audience requirements
 Active listening
4 List four non-verbal communication for spoken interactions.
 Body language
 Gestures
 Space
 Voice
5 What are workplace interactions ?
Electronic Communication. ...
Meetings. ...
Team Projects. ...
Conversations With Your Boss or Direct R

6 What are the purpose of work place interaction ?

Social interactions play an essential role in wellbeing, which, in turn, has a positive impact on
employee engagement. Organizations with higher levels of employee engagement indicated
lower business costs, improved performance outcomes, lower staff turnover and absenteeism,
and fewer safety incidents

Multiple choice questions

Circle the correct answer to each question below (1 point each)

1 Circle the types of nonverbal communication or body language

A Space

B Memo

C Gestures

D Voice

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 Cluster 3 – Assessment Task 15

Marking guide - Observation checklist

Version 4.0

Competency standard To achieve competency student must participate in the spoken

interaction at simulated workplace appropriate to audience and
purpose.

Participation must include speaking and listening skills.

Instructions

Assessor Instructions  You must inform the student that written questions are to be
completed as part of their assessment.
 A framework should be set for the completion and submission
of written questions for assessment.
 On completion of the assessment, mark the student’s answers
against the model answers provided in the marking guide.
 Mark the outcome of this task as either satisfactory or not
satisfactory by completing the assessment outcome record at
the end of the task in the student version of the assessment
tool.
 This task will form the part of the evidence gathered for the
overall assessment for this unit.
You and student must both sign and date the record to validate that
the assessment has taken place, and this should be attached to the
student’s work.
Requirements for satisfactory The student must participate in the spoken interaction at simulated
completion workplace appropriate to audience and purpose and demonstrate
listening and speaking skills.

Observation criteria

Did the candidate: Additional information for assessors

1 Identify type of interaction and audience The student should be able to

•identify the kind of interaction he/she is
participating
•be able to identify the audience and their
needs.
2 Interpret purpose of interaction and the The student has to demonstrate skills to
information required for exchange •identify the purpose of the interaction in
which he/she is participating
•gather information which needs to
communicated for the intended purpose
• use right kind of information which is
appropriate to the requirement of the message.
3 Establish appropriate style, tone and register The student must be able to identify and use
of communication to meet audience needs right kind of tone, style and language which is
suitable to the message and the audience
requirements

The student must show familiarity with range

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 Cluster 3 – Assessment Task 15

of styles and tones used to communicate

message.
4 Identify oral communication strategies The student is required to identify the
required for spoken interaction. strategies for oral communication and
demonstrate skills to use them in spoken
interaction.
5 Use oral communication strategies to The student has to use the right kind of
communicate effectively strategies while communicating to ensure the
interaction is effective, useful and the purpose
of the interaction is met.
6 Interact using conventional grammar, every The student must use right kind of grammar
day and some specific vocabulary, and to convey the message correctly and display
routine pronunciation appropriate to the vocabulary which can be used in everyday
workplace conversations. Apart from this, the student
should show familiarity with specific
vocabulary depending on the interaction and
the topic.
7 Recognise and use appropriate non-verbal The student should be able to demonstrate
communication strategies familiarity with non-verbal language, pick up
non-verbal clues from audience, and use right
kind of gestures, movements, voice while
participating in the interaction.

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Record of assessment results

General information about the assessment

Candidate name

Unit of competence FSKOCM007- Interact effectively with others.

RTO ABC Institute Pty Ltd

Assessor name

Assessment pathway Training and assessment RPL

þ ☐
Assessment date/s

Result for each assessment instrument or task S NYS

1 written
☐ ☐
2 Observation role play
☐ ☐
3
☐ ☐
4
☐ ☐
5
☐ ☐
Result for the unit of competence

Result Competent Not Yet Competent

☐ ☐
Assessor comments
Action plan if NYC

Assessor signature Date signed

Candidate signature Date signed

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Marking guide for assessors

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 Cluster 3 – Assessment Task 15

REPORT ON THE TRIAL / REVIEW

OF AN ASSESSMENT TOOL
Use this template after validating the assessment tool you have developed. This template prompts
you to summarise feedback received about your assessment tool and list recommendations to
improve the final version of the tool

Step 1 – Choose one or more assessment instruments and conduct a trial.

This will require the assistance of a classmate or colleague. As this will most likely be done
in class it will be easiest to choose a verbal or written questionnaire for this step. Conduct the
assessment following the instructions and guidance that you have developed.

Step 2 – Have your entire assessment tool reviewed.

After you have conducted a trial of your assessment instrument, provide your reviewer with
the entire tool including mapping and all of the instruments that you have developed. Your
reviewer will then make notes on the tool (electronically or hardcopy) identifying areas for
improvement or clarification.
Note: Ensure that you have saved a copy of your tool separately to what is being reviewed

Step 3 – Summarise.
Your reviewer will then summarise the key findings from the trial and review in the report
format on the following pages. You will need to submit the completed trial report along with
your first draft

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 Cluster 3 – Assessment Task 15

Report on the trial of an assessment tool

General information

Date of trial/report

Report prepared by: (name of reviewer)

Tool developed by: (name of tool designer)

Unit covered in the assessment tool that was

trialled

Training and
Assessment pathway ☐ ☐ RPL
assessment

Assessment tool documentation used in the trial

Observation ☐

Assigned practical task ☐

Written questions ☐
What assessment methods/instruments were used
in this pilot assessment? Verbal questions ☐
(tick all applicable boxes)
Third party questionnaire ☐

Portfolio ☐

Other ☐

Marking guide for assessors ☐

What other assessment tool documentation was
used?
Other (list): ☐

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 Cluster 3 – Assessment Task 15

Recommendations following trial of assessment

task

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 Cluster 3 – Assessment Task 15

Questions for discussion

1) Are assessment tasks valid—suitable for the unit/s assessed; free of unnecessary assessment tasks or requirements;
produced evidence that was valid, sufficient, current and authentic; produced evidence that let assessors confidently
make an evidence-based decision of competence

2) Are the assessment tasks fair—assessment activities possible for target candidate/s to complete; offer candidates
sufficient opportunity to demonstrate skills and knowledge held?

Summary of feedback & recommendations

Assessment instructions for candidates

1) Does preliminary assessment information give a clear, complete and accurate description of the assessment
activities, requirements, timeframes, and information about candidate rights and responsibilities in assessment?

2) Are instructions for each task clear and complete—gave an accurate description of the task; answered all candidate
questions; interpreted the same way by candidates and assessors, alike.

Summary of feedback & recommendations

Instructions and marking guides for assessors

Are instructions and guidance for assessors clear and complete—did they answer all assessor questions; did they
provide all information needed to reach an assessment decision; did all assessors interpret these instructions and
marking guidance the same way?

Summary of feedback & recommendations

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 Cluster 3 – Assessment Task 15

Presentation, layout and ease of use

1) Does the assessment tool documentation include capacity:

 to note details of the assessment: candidate name and information; assessor name; details of unit/s assessed;
assessment date/s; candidate consent to be assessed
 for candidates to provide required information and responses to questions
 for assessors to document/record: quality of evidence provided (including comments); results for each
assessment task; overall result for the unit/s; general feedback on performance; action plan if needed.

2) Was the assessment tool documentation laid out in a logical sequence and formatted for easy use by assessors and
candidates alike?

Summary of feedback & recommendations

Grammar, punctuation and wording

1) Is assessment documentation free of grammar, punctuation, capitalisation, spelling, typos or other errors?

2) Is language used throughout all assessment documentation objective and non-biased?

Summary of feedback & recommendations

Information in this report verified by

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 Cluster 3 – Assessment Task 15

Reviewer
Signature Date
Name

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