Understanding User Acceptance Testing (UAT)

In this article, we will see what is UAT, Types, Steps, Performing UAT, UAT Timeline,
checklist, Templates, test cases, Testing before UAT, Test scenarios etc.

Are you a software tester who is looking to gain a better understanding of User
Acceptance Testing (UAT)? If so, you’ve come to the right place! UAT plays an
important role in revealing possible problems with program functions or user
interfaces that could have been overlooked during earlier stages of testing.

By familiarizing yourself with the basics of UAT, you’ll be able to identify potential
issues before releasing any product and ensure its quality. In this blog post, we’ll
explore what UAT is, why it’s valuable, best practices for running tests successfully –
and much more! Read on to discover all you need to know about getting started
with User Acceptance Testing.

What is user acceptance testing?

User Acceptance Testing (UAT), also known as Beta or End-User Testing, is the final
phase in the software development process before the software or application is
released to the market. In this phase, the actual users of the software test the
application in a real-world environment to verify whether it meets their requirements
and can perform the tasks it was designed for effectively.

Hooray! You’ve just stumbled upon one of the most exciting aspects of software
development – User Acceptance Testing, or UAT for short. Now, let’s embark on a
playful journey to understand what it is all about.

1. The Curtain Raiser: Imagine you’re at a grand theatre, and the play is about to start.
But before the curtain rises, there’s a rehearsal. That’s exactly what UAT is in the
world of software development. It’s the final rehearsal before the software goes live,
ensuring everything works perfectly when the spotlight is on.
2. The User’s Stage: In UAT, the users are the stars! They get to test the software in a
real-world scenario. It’s like giving them a chance to walk around the set, interact
with the props, and see if everything feels right before the actual performance.
3. The Plot Check: During UAT, users follow a storyline (known as a use case) to
ensure each scene unfolds as it should. If any scene doesn’t play out as expected, the
curtain doesn’t rise. The software doesn’t go live until everything falls into place.
4. The Finale: And finally, when users give their applause (or approval), we know the
software is ready to take the stage. It’s time for the actual performance to begin!

So there you have it, folks! UAT in a nutshell. It’s not just about finding bugs, it’s
about delivering a performance that gets a standing ovation from the users! Now,
who wouldn’t want to be a part of that?

Types of Acceptance Testing

Acceptance testing is a critical step in the software development lifecycle, providing a

final check before a product is released to the general public. It aims to ensure that a
software system meets all necessary requirements and performs its intended
functions under real-world conditions. There are different types of acceptance
testing, each with its unique purpose and focus.

These include:

 User Acceptance Testing (UAT)

 Operational Acceptance Testing (OAT)
 Contract or Regulation Acceptance Testing
 Alpha and Beta Testing.

Each of these types plays an essential role in delivering a high-quality, reliable, and
user-friendly software product.

What are the 4 types of acceptance testing?

It’s like the final dress rehearsal before the big software performance. There are four
main characters in our play:

1. User Acceptance Testing (UAT): The superstar of the show! This is where real users
come on stage and test the software to see if it can perform its tricks in the real world.
They’re looking for a standing ovation in functionality, usability, and compatibility.
2. Operational Acceptance Testing (OAT): The behind-the-scenes hero. OAT ensures
all the props are in place – system stability, data backups, and security features. It’s
performed by the backstage crew (systems administrators) to make sure the software
is ready for the grand opening night.
3. Contract or Regulation Acceptance Testing: The strict director making sure
everyone knows their lines. This form of testing ensures the software sticks to the
script, meeting all contractual specifications and regulations. No improvisation
allowed here!
4. Alpha and Beta Testing: The sneak previews before the grand release. Alpha testing
is the dress rehearsal, conducted by a select group within the organization. Beta
testing is the first public performance, with a limited audience providing valuable
feedback for those last-minute tweaks.

So there you have it – the cast of characters in the acceptance testing theater. Each
one has a critical role in ensuring the software steals the show when it’s finally time
for the curtain to rise!

UAT in agile

User Acceptance Testing (UAT) in Agile is like the grand finale of a fireworks show.
It’s the last testing phase in the Agile development process, where actual users step
into the spotlight to make sure the software is ready for its big debut.

In the Agile world, UAT is a collaborative and iterative process. As each sprint delivers
a working piece of software, users get to test and provide feedback in real-time. This
isn’t just a one-time show at the end. Instead, it’s a series of performances
throughout the development process, which means any bugs or issues can be
addressed while the solution is still being shaped.

The goal? To ensure the software not only meets its technical requirements but also
performs seamlessly and intuitively in the hands of the end-users – the people who
will be using it every day. It’s all about making sure the software is not just fit for use,
but fit for purpose. So when it’s finally time for the software to take center stage, it’s
ready to wow the audience!

What is UAT testing in agile?

This isn’t your average, run-of-the-mill testing phase. Oh no, it’s far more exciting
than that! Let’s break it down:

 The Main Event: UAT is the grand finale of the Agile development process. It’s the
moment when real users get their hands on the software to see if it’s ready for the big
leagues.
 A Team Sport: In Agile, UAT isn’t a solo act. It’s a collaborative effort that involves
the whole team – from developers and testers to business stakeholders and end-users.
 Rolling Performances: Unlike traditional methods where UAT is a one-time show at
the end, Agile treats it like a series of mini-performances throughout the development
process. After each sprint, a new piece of software is tested and feedback is gathered.
 Spotlight on Usability: The spotlight in UAT is firmly on usability. Can the users
navigate the software without a hitch? Does it meet their needs and expectations? If
not, it’s back to the drawing board!
 The Final Applause: The goal of UAT in Agile is to ensure the software is not just
technically sound but also user-friendly and fit for purpose. It’s all about getting that
standing ovation from the users when the software finally makes its debut.

So, that’s the magic of UAT in Agile. It’s a thrilling ride that keeps everyone on their
toes until the very end!

UAT Process

Roll up, roll up! Welcome to the User Acceptance Testing (UAT) process, a thrilling
adventure where software is put through its paces before it’s unleashed into the real
world.

This is the grand finale of the testing process, where we ensure the software not only
meets technical requirements but also fits the needs and expectations of the end-
users. It’s a blend of planning, designing test cases, setting up the environment,
executing tests, logging defects, fixing and retesting, and the final sign-off . Stay
tuned as we dive deeper into each stage in this exciting journey!

Steps in UAT testing

1. Planning: We kick off our adventure by planning our route. We identify our brave
testers (the end users), map out the testing strategy, and pick our tools and methods.
2. Designing Test Cases: Next, we design our rollercoaster – the test cases. Based on
real-world scenarios, these are the exciting highs and lows our software will navigate.
3. Setting up the Environment: Now, we build our theme park – the testing
environment. This is where all the fun happens!
4. Executing Tests: The ride begins! Our software hops on the rollercoaster and we
watch with bated breath as it tackles each test case.
5. Logging Defects: Any bumps or hiccups on the ride? We log them down for our
maintenance crew (the developers) to fix.
6. Fixing and Retesting: The developers spring into action, smoothing out the bumps.
Then, it’s back on the ride for another round of testing.
 7. Sign-off: If our software completes the ride without a hitch, it’s time for the grand
finale – the sign-off from the stakeholders. Applause, please!

And there you have it, folks – the exhilarating journey of UAT, ensuring our software
is not just ready, but show-stoppingly spectacular for its real-world debut!

How many steps are there for UAT testing?

There are typically seven steps involved in the User Acceptance Testing (UAT)
process:

1. Planning
2. Designing Test Cases
3. Setting up the Testing Environment
4. Executing Tests
5. Logging Defects
6. Fixing and Retesting
7. Sign-off

Each step plays a crucial role in ensuring that the software or application meets the
end users’ needs and expectations.

Performing UAT

Here’s a playful take on how you can perform UAT:

1. Gather Your Tools: Like a superhero gearing up, the first step is to gather all the
tools you’ll need for your epic adventure. This includes the software to be tested, the
test environment, and the test cases.
2. Assemble Your Team: Next, you’ll need a team of fearless end users who will put
the software through its paces. These are the true heroes of our story!
3. Embark on the Adventure: With your team and tools in place, it’s time to dive into
the action! Execute the test cases and navigate the twists and turns of the software.
4. Record Your Journey: As you journey through the software, document any bugs or
issues that arise. These are your villains, and they’ll need to be defeated before you
can claim victory.
5. Defeat the Villains: Once you’ve identified the villains (bugs), it’s time to call in the
reinforcements – your developers. They’ll swoop in to fix the issues and save the day.
6. Victory Lap: With the villains vanquished, it’s time for a victory lap. Retest the
software to ensure all bugs have been squashed and everything runs smoothly.
7. Celebrate: If all goes well, the final step is to celebrate a successful mission! Get
sign-off from the stakeholders and prepare to deploy your software to the real world.

Remember, every epic adventure has twists and turns, and UAT is no different. But
with careful planning, a strong team, and a bit of courage, you’ll be sure to succeed.
Good luck!

How should user acceptance testing be performed?

Performing User Acceptance Testing (UAT) is a critical part of the software

development process. It’s the final check to ensure that the software meets the end
users’ needs and expectations before it’s released into the wild. Here are the steps on
how to perform UAT:
 1. Planning: Start by identifying the key stakeholders who will be involved in the
testing process. This usually includes end users, business analysts, and quality
assurance teams. Define the scope of testing, select the right tools, and establish a
timeline.
2. Designing Test Cases: Create test cases based on real-world scenarios that the
software will encounter. These should cover all the functionalities of the system. The
test cases should be reviewed and approved by the stakeholders.
3. Setting up the Testing Environment: Create a testing environment that closely
mimics the real-world conditions in which the software will be used. This
environment should be separate from the development and production environments.
4. Executing Tests: Execute the test cases in the testing environment. The testers should
act as if they’re the end users, using the system under realistic conditions.
5. Logging Defects: Any issues or bugs that are identified during testing should be
logged. The details of the defect, including the steps to reproduce it, should be
recorded for the development team.
6. Fixing and Retesting: The development team should fix the logged defects, after
which the testers retest the system to ensure that the fixes have been implemented
correctly and no new issues have been introduced.
7. Sign-off: Once all the defects have been fixed and the system is working as expected,
the stakeholders sign off on the UAT. This is the final approval that the system is
ready to be released.

Remember, the goal of UAT is to ensure that the software works for the user. If it
doesn’t meet the users’ needs, it’s back to the drawing board!

UAT timeline

The timeline for User Acceptance Testing (UAT) can vary greatly depending on the
scope and complexity of the project, as well as the number of defects found during
testing. However, a general outline of a UAT timeline might look like this:

1. Planning (1-2 weeks): During this phase, you’ll identify key stakeholders, define the
scope of testing, select testing tools, and establish a timeline.
2. Designing Test Cases (1-2 weeks): This involves creating test cases based on real-
world scenarios that the software will encounter. These test cases should cover all
functionalities of the system.
3. Setting up the Testing Environment (1 week): The testing environment should
closely mimic the conditions in which the software will be used.
4. Executing Tests (2-4 weeks): The length of this phase can vary greatly depending on
the number of test cases and the complexity of the software.
5. Logging Defects (ongoing): This happens concurrently with test execution. Any
issues or bugs identified are logged for review.
6. Fixing and Retesting (1-2 weeks): Once defects have been logged, they’re passed to
the development team for fixing. The software is then retested to ensure the fixes have
been implemented correctly.
7. Sign-off (1 day): Once all defects have been addressed and the software is working as
expected, the stakeholders give their final approval.

This is a rough estimate and actual timelines can vary. For larger, more complex
projects, each of these stages may take longer. It’s also important to build in buffer
time for unexpected delays or issues.
How many days is UAT testing?

The duration of User Acceptance Testing (UAT) can vary greatly depending on the
size and complexity of the software project. However, on average, UAT is often
scheduled for a period of two to four weeks.

This time frame allows for:

1. Test Planning and Design: This involves creating and reviewing test cases, which
usually take a few days to a week.
2. Test Execution: The actual testing phase where end users or testers start executing
the test cases. This could take one to two weeks, depending on the number of test
cases and the complexity of the software.
3. Defect Fixing and Retesting: Once defects are identified and fixed by the
development team, the corrected software needs to be retested. This could add another
week to the timeline.
4. Sign-off: Finally, once all defects are addressed, and the software meets business
requirements, stakeholders can sign off on the UAT, indicating that the software is
ready for live deployment.

Remember, these are just estimates, and actual timelines can vary based on many
factors. It’s essential to have a flexible schedule to accommodate any unexpected
issues or delays that may arise during testing.

UAT vs Other Forms of Testing

UAT vs CAT

Sure, here’s a more detailed comparison:

Again, please note that the terms UAT and CAT are sometimes used interchangeably.
The exact definitions and responsibilities may vary depending on the specific context
or organization.

What is the difference between cat and UAT?

User Acceptance Testing (UAT):

 Performed by end users or business representatives.

 UAT is conducted to ensure that the system meets the specific business requirements
and can handle required tasks in real-world scenarios, according to specifications.
 It’s typically the final test conducted before the product is ready for release or
deployment.
 The main focus of UAT is to validate the end-to-end business flow and be confident
that the system will work as expected when it goes live.
 UAT often results in changes to the system if users uncover functional gaps.

Customer Acceptance Testing (CAT):

 Performed by customers or client representatives.

  CAT is conducted to ensure that the delivered product meets the customer’s
requirements and works as expected in the live environment.
 It’s typically done after UAT, and right before the product is handed over to the
customer for their use.
 The main focus of CAT is to confirm the overall satisfaction of the customer with the
final product.
 If the product fails at this stage, it’s usually sent back for improvements or
modifications.

QA vs UAT

Sure, here’s a comparison of Quality Assurance (QA) Testing and User Acceptance
Testing (UAT) in tabular form:

Please note that the exact definitions and responsibilities may vary depending on the
specific context or organization.

What is QA vs UAT testing?

Quality Assurance (QA) Testing and User Acceptance Testing (UAT) are two different
stages of the software testing process. They serve distinct purposes, are conducted
by different individuals, and occur at different times in the development lifecycle.
Also there is difference between UAT and other testing approches in agile we have
discussed.

Here’s a brief comparison:

Quality Assurance (QA) Testing:

 Conducted by QA engineers or testers.

 Occurs during the software development phase, after unit and integration testing.
 The goal is to identify and fix bugs or issues before the software reaches the user. It
ensures the system meets specified requirements and functions as intended.
 QA testing often includes multiple types of testing such as functional testing, system
testing, regression testing, etc.
 The QA team uses test cases that have been written based on the requirements and
functionality of the software.

User Acceptance Testing (UAT):

 Conducted by end users or business representatives.

 Occurs towards the end of the project, after QA testing and before the software is
released.
 The goal is to validate whether the software or application meets the business
requirements and can handle real-world tasks according to specifications. It’s about
ensuring the software can provide the necessary functionality for end users’
operations.
 UAT often involves real-world scenarios and use cases to make sure the system does
what users need it to do.
 If the software fails UAT, it usually means it’s not ready for release and needs more
work.
In summary, while QA testing focuses on verifying ‘if the system is built correctly’,
UAT ensures ‘if the correct system is built’. Both are crucial for delivering a high-
quality product.

Testing before UAT

Before User Acceptance Testing (UAT), several other testing levels are performed to
ensure the software is functioning correctly and meeting the set requirements. These
testing levels include:

1. Unit Testing: This is the first level of testing and is performed by developers. It
involves testing individual components or units of the software to verify that each part
works as expected.
2. Integration Testing: This level of testing involves combining individual units and
testing them as a group. The aim is to identify any issues that may arise when
different components interact with each other.
3. System Testing: At this level, the entire system is tested as a whole to ensure it meets
the specified requirements. It typically includes both functional and non-functional
testing.
4. Regression Testing: This is done after making changes to the software (like bug fixes
or adding new features) to ensure that the existing functionality still works as
expected.
5. Smoke Testing: This a preliminary test that checks the basic functionalities of an
application. It’s usually done when a new build is ready to test.
6. Sanity Testing: This is a narrow-regression testing that focuses on one or a few areas
of functionality. It’s done when there is not enough time for thorough testing.
7. Performance Testing: This tests how the system behaves under load, and measures
its speed, responsiveness, and stability under various workloads.
8. Security Testing: This tests to see if the system is vulnerable to attacks and verifies
that the data and resources are protected from potential intruders.

All these testing levels are performed before UAT to ensure that the product is free
from critical bugs and that it meets the user’s business requirements.

What testing is done before UAT?

Before User Acceptance Testing (UAT), several other types of testing are conducted
to ensure that the software is functioning correctly and meeting the requirements.
These include:

1. Unit Testing: This is the first level of testing, typically performed by developers. It
involves testing individual components or units of the software to verify that each is
functioning as expected.
2. Integration Testing: This involves combining individual units and testing them as a
group. The aim is to identify any issues that may arise when different components
interact with each other.
3. System Testing: At this stage, the entire system is tested as a whole to ensure it meets
the specified requirements. This includes both functional and non-functional testing.
4. Regression Testing: After making changes to the software (such as bug fixes or
adding new features), regression testing is done to ensure that the existing
functionality still works as expected.
5. Smoke Testing: This is a preliminary test that checks the basic functionalities of an
application. It’s usually performed when a new build is ready for testing.
 6. Sanity Testing: This is a narrow-regression testing that focuses on one or a few areas
of functionality. It’s done when there isn’t enough time for thorough testing.
7. Performance Testing: This tests how the system behaves under load, measuring its
speed, responsiveness, and stability under a variety of workloads.
8. Security Testing: This involves testing the system for vulnerabilities to attacks and
verifying that data and resources are protected from potential intruders.

All these testing stages are performed before UAT to ensure that the product is free
from critical bugs and that it meets the user’s business requirements.

UAT Checklist and Templates

A User Acceptance Testing (UAT) checklist and template can be crucial tools to
ensure the testing process is thorough and effective. Here’s an example of a typical
UAT checklist:

UAT Checklist:

1. Test Plan: Have a clear plan detailing what needs to be tested, who will do the
testing, and when the testing will take place.
2. Test Cases/Scenarios: Develop test cases based on real-world scenarios that the
software will encounter. Each case should have the expected results.
3. Test Data: Ensure you have the necessary data for testing. This might include
creating dummy accounts, files, or other input data.
4. Test Environment: Set up a test environment that mimics the production
environment as closely as possible.
5. Resource Allocation: Make sure you have the necessary resources, including
personnel and hardware.
6. Execution of Test Cases: Run the test cases, documenting any issues or bugs that
arise.
7. Issue Log: Keep a log of all issues, including details about the issue and how it was
resolved.
8. Retest and Regression: Once issues have been fixed, retest to make sure the fix
works. Regression tests ensure that the fix didn’t break anything else.
9. Sign-off: Once all tests have passed and all issues have been resolved, the product
owner or business representative signs off on the product, indicating it’s ready for
production.

And here’s a simple template for a UAT test case:

UAT Test Case Template:

Remember, these are just examples. Your UAT checklist and template might look
different depending on the specifics of your project.

UAT checklist

A UAT checklist can guide this process to ensure nothing is overlooked. Here’s a
common UAT checklist based on several sources:

1. Define User Acceptance Criteria: Clearly specify the conditions that the software
must meet to be accepted by the users12.
 2. Craft Test Cases/Scripts: Develop test cases or scripts based on the acceptance
criteria and real-world scenarios2.
3. Prepare Test Data: Make sure you have the necessary data for testing2.
4. Set Up Test Environment: The test environment should mimic the production
environment as closely as possible3.
5. Define Test Schedule: Define a high-level test schedule against the UAT strategy to
achieve priorities3.
6. Perform Testing: Execute the test cases and document the results4.
7. Log and Resolve Issues: Keep a record of all issues found during testing, their status,
and how they were resolved4.
8. Retest: Once issues have been fixed, conduct retesting to ensure the fixes work and
haven’t caused any new issues4.
9. Sign-off: After all tests have passed and all issues have been resolved, obtain sign-off
from the product owner or business representative4.
10. Review: Reflect on the UAT process to identify any areas for improvement for future
testing5.

Remember, these are just general guidelines. Your UAT checklist may need to be
adjusted based on the specific needs and context of your project.

What is a UAT checklist?

A User Acceptance Testing (UAT) checklist is a document that outlines the steps
needed to complete UAT, which is the final phase of software testing. The checklist
typically includes planning and preparing test scenarios, executing test cases, logging
and resolving defects, and obtaining sign-off from stakeholders.

It ensures that all critical aspects of the system are tested and that the software
meets the user’s requirements and works as expected in real-world scenarios.

UAT templates

User Acceptance Testing (UAT) templates help to structure the testing process and
ensure that all necessary steps are taken. Here are some examples of common UAT
templates:

1. UAT Test Plan Template:

1. UAT Test Case Template:

1. UAT Issue Log Template:

1. UAT Sign-off Template:

Remember, these are just basic examples. Your UAT templates might need to be
adjusted based on the specific needs and context of your project.

User acceptance testing template

A User Acceptance Testing (UAT) template is a document that helps guide the testing
process to ensure that a system or product works for the user as intended. Here’s a
basic example of a UAT template:
Project Name: [Name of the project]
Date: [Date of testing]

Test Case ID: [Unique identifier for each test case]

Test Scenario: [Brief description of what is being tested]
Test Steps: [Detailed steps to execute the test]
Expected Result: [What should happen if the test is successful]
Actual Result: [What actually happened when the test was executed]
Pass/Fail: [Whether the test passed or failed]
Comments: [Any additional notes about the test]

Issues Log
Issue ID: [Unique identifier for each issue]
Issue Description: [Details of the issue]
Severity: [How serious the issue is, e.g., Low, Medium, High]
Assigned to: [Who is responsible for resolving the issue]
Status: [Current status of the issue, e.g., Open, In Progress, Closed]
Resolution Date: [When the issue was resolved]

Sign-off:
I, [Stakeholder’s name], confirm that the system has been tested and has met the
acceptance criteria.
Signature: [Stakeholder’s signature]
Date: [Date of sign-off]
This is a basic template and can be modified according to the specific requirements
of your project.
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Writing and Approving UAT Test Cases

Writing and approving User Acceptance Testing (UAT) test cases is a collaborative
process between the business stakeholders and the testing team. Here’s a step-by-
step guide:

1. Understand Requirements: Start by understanding the business requirements and

objectives of the application. Gather all necessary documentation such as project
requirements, design documents etc.
2. Identify Test Scenarios: Based on the requirements, identify real-life scenarios that
the software will be used for. These scenarios form the basis of your test cases.
3. Write Test Cases: For each scenario, write detailed test cases that outline specific
steps to execute the test, the expected result, and the actual result. A sample format
could be: Test Case IDTest ScenarioTest StepsExpected ResultActual
ResultTC001Login functionalityEnter username & password > Click login
buttonUser should be successfully logged in-
4. Review Test Cases: Have the test cases reviewed by the project team or a subject
matter expert. They should ensure that all scenarios are covered and that the test cases
accurately reflect the business requirements.
5. Approve Test Cases: The final step is to get approval from the project stakeholders.
This could be the project manager, business analyst, or the client. Their sign-off
ensures that everyone agrees on what will be tested and how.
 6. Execute Test Cases: Once approved, the UAT test cases can be executed. Document
any defects or issues that arise and retest once they have been fixed.

Remember, the goal of UAT is to confirm that the system meets the agreed-upon
criteria and is ready for use in the real world. So, the test cases should be as close as
possible to the real-world scenarios.

Writing UAT test cases

Writing UAT (User Acceptance Testing) test cases involves creating detailed steps to
validate that a system or application meets business requirements. Here’s a step-by-
step guide on how to write effective UAT test cases:

1. Understand the System: Before you start writing test cases, you need to understand
the system and its intended use. Review all available documentation, including
business and system requirements, user stories, and process diagrams.
2. Identify Test Scenarios: Identify all possible scenarios that could occur when using
the system. Think about all the different ways the system will be used in a real-world
setting. These scenarios should cover all functionalities of the system.
3. Design Test Cases: For each scenario, create a separate test case. Each test case
should have the following components: Test Case ID: A unique identifier for each
test case.Test Scenario: A brief description of what is being tested.Test Steps:
Detailed steps to follow to carry out the test. This should be clear enough that anyone
can perform the test.Expected Result: What should happen when the test is executed
successfully.Actual Result: This is filled in during the testing phase to document
what actually happened during the test.Status: This indicates whether the test case
passed or failed during execution.
4. Review and Refine: Review your test cases and refine them as necessary. Make sure
they are clear, concise, and easy to understand.
5. Get Approval: Once your test cases are written and reviewed, get approval from
relevant stakeholders to ensure they meet expectations and cover all necessary areas.

Remember, the goal of UAT test cases is to confirm that the system behaves as
expected in real-world scenarios. So, each test case should reflect realistic user
actions and expectations.

How to write UAT test cases?

Writing User Acceptance Testing (UAT) test cases involves outlining a series of steps
to verify that a system meets its business objectives and is ready for use. Here’s a
step-by-step guide on how to write effective UAT test cases:

1. Understand the Business Objectives: Start by understanding the business

requirements and objectives of the system. This will give you a clear idea of what
needs to be tested.
2. Identify Test Scenarios: Based on the requirements, identify potential real-life
scenarios that end-users will encounter when using the system. These scenarios
should cover all functionalities of the system.
3. Write Test Cases: For each scenario, write a detailed test case. Each test case should
include: Test Case ID: A unique identifier for each test case.Test Scenario: A brief
description of what is being tested.Test Steps: Detailed steps to execute the
 test.Expected Result: The outcome that should occur if the system is working
correctly.Actual Result: This is filled in during the testing phase to document what
actually happened during the test.Pass/Fail: This field is completed after the test to
indicate whether the test passed or failed.
4. Review Test Cases: After the test cases are written, they should be reviewed by the
project team or other relevant stakeholders. This ensures that all necessary scenarios
are covered and that the test cases accurately reflect the business requirements.
5. Get Approval: Once the test cases have been reviewed and refined, they should be
approved by the project stakeholders. This could be the project manager, business
analyst, or the client. Their approval indicates consensus on what needs to be tested
and how.
6. Execute Test Cases: After approval, the test cases can be executed. Any issues
discovered during testing should be documented and addressed.

Remember, the goal of UAT is to validate that the system can handle required tasks
in real-world scenarios, according to specifications. The test cases you write should
help determine whether this goal has been achieved.

Approving UAT

Approving User Acceptance Testing (UAT) is a critical step in the software

development lifecycle. It signifies that the software meets business requirements and
is ready for deployment. Here’s a step-by-step guide on how to approve UAT:

1. Review Test Results: Begin by reviewing the results of the UAT test cases. Ensure
all test cases have been executed and that the actual results match the expected results.
2. Check for Open Defects: Look at the list of defects identified during UAT. If there
are open defects, assess their severity and impact on the system’s functionality. High
severity defects should be resolved before approval.
3. Evaluate System Performance: Consider whether the system performs well under
real-world conditions. Does it respond quickly? Can it handle the expected number of
users?
4. Confirm Business Requirements: Revisit the original business requirements.
Confirm that the system fulfills these requirements and that all functionalities work as
they should.
5. Gather User Feedback: Collect feedback from the users who performed the testing.
Are they satisfied with the system? Do they find it easy to use? User satisfaction is a
key factor in approval.
6. Approve or Reject: Based on your review, you can either approve or reject the UAT.
If you approve, the system is ready for deployment. If you reject, the development
team needs to fix the identified issues and the UAT process is repeated.

Remember, approval of UAT does not mean the system is perfect. It means the
system is good enough to go live. There may still be minor defects, but they should
not significantly affect the system’s functionality or user experience.

Who approves UAT?

User Acceptance Testing (UAT) is typically approved by the key stakeholders in a

project. This could include:
 1. Business Stakeholders: These are individuals who have a direct interest in the
product, such as business owners, investors, or executives. They often have the final
say in whether the software meets their business needs and can be deployed.
2. Product Owners: In an Agile development environment, the Product Owner has a
significant role in approving UAT. They represent the business stakeholders’ interests
and ensure that the product delivers value to the business.
3. End Users or User Representatives: The actual users of the software, or their
representatives, play a crucial role in UAT approval. After all, the primary purpose of
UAT is to ensure that the system can handle real-world scenarios and meets user
expectations.
4. Project Managers or Team Leaders: Depending on the organization’s structure,
Project Managers or Team Leaders may also be involved in the approval process.
They coordinate the testing efforts and help assess whether the software is ready for
deployment.

Remember, the exact roles involved in UAT approval can vary depending on the
organization and the specifics of the project. The important thing is that those who
approve UAT have a deep understanding of the business requirements and user
needs.

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Execution of UAT Testing

Executing User Acceptance Testing (UAT) involves running through the test cases
that were prepared during the planning stage of UAT. Here’s a step-by-step guide on
how to execute UAT:

1. Prepare the Test Environment: The first step is to set up a test environment similar
to the production environment where the software will be deployed. This includes
installing the software, setting up databases, and configuring any necessary hardware
or software.
2. Review Test Cases: Before beginning execution, review all the test cases to ensure
you understand the scenarios and expected outcomes.
3. Execute Test Cases: Start executing the test cases one by one, following the steps
outlined in each case. It’s important to document the actual results and any deviations
from the expected results.
4. Log Defects: If there are any discrepancies between the expected and actual results,
log them as defects. Provide as much detail as possible about the issue, including the
steps to reproduce it, the expected outcome, and any error messages.
5. Retest Defect Fixes: Once the development team has fixed the defects, retest the
scenarios to ensure the fixes work as intended.
6. Document Results: Keep a record of all your findings, including the test cases
executed, the defects found and their status, and any other observations. This
documentation will be crucial for the final UAT approval decision.
7. Communicate with Stakeholders: Regularly communicate the progress of the
testing to the stakeholders. If there are major issues that could affect the project
timeline or quality, escalate them promptly.

Remember, the goal of UAT is to validate that the system meets the business needs
and is ready for deployment. Therefore, the focus should be on testing the software
from an end-user’s perspective and validating that it performs as expected in real-
world scenarios.

Performing UAT testing

User Acceptance Testing (UAT) is a critical phase in the software development life
cycle. It helps validate that the system or application aligns with the business
requirements and is ready for production. Here’s a step-by-step guide on performing
UAT:

1. Define User Acceptance Criteria: Before starting the test, define clear user
acceptance criteria. These are the conditions that the system must meet to be accepted
by the users. The criteria should be based on the business requirements.
2. Create a UAT Plan: Develop a detailed UAT plan that outlines the testing strategy,
including the scope of testing, the roles and responsibilities of the team members, the
testing schedule, and any necessary resources.
3. Develop Test Cases: Based on the acceptance criteria, create test cases that cover all
the functionalities of the system. Each test case should include the steps to execute the
test, the expected outcome, and the actual result.
4. Prepare Test Data: Gather the data needed to execute the test cases. This could be
real data or synthetic data that mimics the characteristics of real data.
5. Execute Test Cases: Run through each of the test cases in a controlled test
environment. Document the results of each test, noting any discrepancies between the
expected and actual outcomes.
6. Log and Track Defects: If you encounter any issues during testing, log them in a
defect tracking tool. Provide as much detail as possible, including the steps to
reproduce the issue and any error messages.
7. Retest and Confirm: Once the issues have been fixed, retest the affected test cases to
confirm that the fixes work as intended.
8. Review and Sign Off: After all tests have been executed and any defects addressed,
review the test results. If the system meets the acceptance criteria and the stakeholders
are satisfied, give your approval for the system to go live.

Remember, UAT is not just about finding bugs. It’s about confirming that the system
can handle real-world tasks and meets the users’ needs and expectations.

Who performs UAT testing?

User Acceptance Testing (UAT) is typically performed by the end users or user
representatives. These are individuals who will be using the software in their daily
work once it’s deployed to the production environment. They perform UAT to ensure
that the system meets their needs and can handle real-world scenarios.

Some of the common roles involved in performing UAT include:

1. Business Users: These are the people who will use the software for their day-to-day
tasks. They know the business processes best and can validate whether the software
meets their needs.
2. Product Owners: In an Agile development environment, the Product Owner
represents the business stakeholders and ensures that the product delivers value to the
business. They might participate in UAT to confirm that the software aligns with the
business requirements.
 3. Subject Matter Experts (SMEs): These are individuals with in-depth knowledge of
the business processes that the software is designed to support. They can provide
valuable insights during UAT.
4. UAT Testers: Some organizations have a dedicated team of UAT testers who
specialize in testing from the user’s perspective. They work closely with the business
users to understand their needs and then perform UAT on their behalf.

Remember, the goal of UAT is to validate that the system works for the user.
Therefore, whoever performs UAT should have a good understanding of the business
requirements and the users’ needs.

UAT testing tools

There are several User Acceptance Testing (UAT) tools available to help streamline
and automate the UAT process. These tools can help with test management, defect
tracking, collaboration, and reporting. Here are some commonly used UAT tools:

1. Jira: This is a popular tool for issue tracking and project management. You can use it
to manage your UAT test cases, log defects, and track their resolution.
2. TestRail: This is a comprehensive web-based test case management software that
allows you to manage, track, and organize your UAT tests.
3. qTest: qTest provides a collaborative platform for managing testing efforts and
communicating results across teams.
4. Zephyr: This is a flexible, scalable test management tool that integrates with Jira. It
supports the creation, execution, and tracking of test cases.
5. PractiTest: An end-to-end test management tool, PractiTest allows you to manage
your tests, requirements, and defects in one place.
6. Usersnap: This user feedback platform is excellent for visual bug reporting. It allows
users to quickly and easily provide feedback by capturing screenshots and annotating
them.
7. Trello: While not a dedicated UAT tool, Trello’s simple and intuitive interface makes
it great for organizing test cases and tracking progress.

Remember, the best tool for you will depend on your specific needs, such as the size
of your team, your workflow, and your budget.

Can Jira be used for UAT testing?

Yes, Jira can be used for User Acceptance Testing (UAT). It is a versatile tool that can
be adapted to manage different aspects of software development and testing. While
it’s not specifically designed for UAT, it can be customized to fit this purpose.

Jira allows you to create and track issues, which can serve as test cases in the context
of UAT. You can define the steps to execute the test, the expected outcome, and
then log the actual result. If the system does not behave as expected, you can create
a new issue to track the defect1.

Moreover, Jira supports workflows, which can be used to manage the UAT process.
For example, a test case might start in the ‘To Do’ state, move to ‘In Progress’ when
testing begins, and then either go to ‘Done’ if the test passes or ‘Bug Reported’ if a
defect is found1.
There are also plugins available that can enhance Jira’s capabilities for UAT 2. For
instance, some plugins add test case management features, making it easier to write,
organize, and execute test cases.

However, keep in mind that using Jira for UAT may require some level of technical
expertise to set up and customize. Also, Atlassian’s own documentation warns that
while Jira can work for manual testing and acceptance testing, it’s not a dedicated
testing tool

So, while Jira can certainly be used for UAT, whether it’s the best tool for your needs
will depend on your specific requirements and circumstances.

UAT Types and Defects

User Acceptance Testing (UAT) is the final phase in the testing process before the
software is delivered to the end user. It is performed by the actual users and focuses
on the functionality and usability of the software rather than technical aspects. There
are several types of UAT, each serving a specific purpose.

Types of UAT:

1. Alpha Testing: Conducted by internal employees in a controlled environment before

the product is released to external testers.
2. Beta Testing: Conducted by a limited number of end users in the real environment
before the product is released to the public.
3. Contract Acceptance Testing: Conducted to check the system against certain criteria
and specifications defined in a contract.
4. Operational Acceptance Testing (OAT): Also known as Production Acceptance
Testing, this type verifies if workflows are working fine, checks system’s stability,
and ensures system readiness for deployment.
5. Regulation Acceptance Testing: Also known as Compliance Acceptance Testing,
this type ensures the system complies with the regulatory guidelines.
6. Black Box Testing: The tester doesn’t need to know coding or internal structure of
the software. They just test the application’s functionality.

Common UAT Defects:

Defects in UAT are usually related to the software failing to meet the user’s
requirements or expectations. Here are some common types of defects found during
UAT:

1. Functionality Defects: These occur when a feature doesn’t work as expected or

described in the user requirements.
2. Usability Defects: These are issues that make the software difficult to use. This could
be anything from poor user interface design to confusing navigation.
3. Performance Defects: These defects occur when the software doesn’t perform well
under load or takes too long to perform certain operations.
4. Compatibility Defects: These defects occur when the software doesn’t work
correctly on some hardware configurations or with certain software dependencies.
5. Security Defects: These are issues that expose the software to potential attacks or
data breaches.
The goal of UAT is to identify and fix these defects before the software is released,
ensuring that it satisfies the user’s needs and provides a good user experience.
Types of UAT
User Acceptance Testing (UAT) is the final phase in the testing process before the
software is delivered to the end user. It is performed by the actual users and focuses
on the functionality and usability of the software rather than technical aspects. There
are several types of UAT, each serving a specific purpose.

1. Alpha Testing: In this type of UAT, internal employees test the software in a
controlled environment before it is released to external testers. The goal is to catch
any bugs or issues that might have been missed during earlier testing stages.
2. Beta Testing: This involves releasing the software to a limited number of end users in
a real-world environment before it is made available to the public. Beta testers
provide feedback about their experience, which can be used to make final adjustments
before full release.
3. Contract Acceptance Testing: This type of UAT is conducted when a system is
developed for a client based on contract specifications. The system is tested against
the criteria and specifications outlined in the contract to ensure it meets the client’s
requirements.
4. Operational Acceptance Testing (OAT): Also known as User Operational Testing,
this type of UAT focuses on the operational readiness of the software. It checks
whether the system is ready for deployment and use in a real-world environment.
5. Regulation Acceptance Testing: Also known as Compliance Acceptance Testing,
this type of UAT ensures that the system complies with all necessary regulations and
standards. This is particularly important in industries such as healthcare or finance
where software must meet certain regulatory standards.
6. Black Box Testing: This is a method where the internal workings of the item being
tested are not known by the tester. The tester is aware of what the software is
supposed to do but not how it does it. They test the application’s functionality.

Each type of UAT has its own specific focus and is used at different stages of the
software development and release process.

User acceptance testing types

Already defined in above sections please refer.

UAT defects

During User Acceptance Testing (UAT), several types of defects may be discovered.
These defects are usually related to the software failing to meet the user’s
requirements or expectations. Here are some common types of defects often found
during UAT:

1. Functionality Defects: These occur when a feature or function of the software

doesn’t work as expected or described in the user requirements. This could be due to
errors in the code, or misinterpretation of the requirements by the development team.
2. Usability Defects: Usability defects make the software difficult or confusing to use.
This could be due to poor user interface design, confusing navigation, or lack of
necessary instructions or prompts.
3. Performance Defects: These defects occur when the software doesn’t meet
performance standards, such as taking too long to load pages, lagging during
operation, or crashing under heavy load.
 4. Compatibility Defects: Compatibility issues arise when the software doesn’t work
correctly on certain operating systems, browsers, or hardware configurations. This can
limit the range of users who can effectively use the software.
5. Security Defects: Security defects are potentially the most serious, as they can
expose the software to attacks, data breaches, or unauthorized access. These defects
might be in the form of weak passwords, lack of encryption for sensitive data, or
vulnerabilities to hacking attempts.
6. Data Handling Defects: These defects involve improper handling of data by the
software. This could include errors in data input, processing, storage, retrieval, or
deletion.

The goal of UAT is to identify and address these defects before the software is
released, ensuring that it meets the user’s needs and provides a good user
experience.

What are the different types of UAT defects?

1. Functionality Defects
2. Usability Defects
3. Performance Defects
4. Compatibility Defects
5. Security Defects
6. Data Handling Defects
7. Interface Defects
8. Configuration Defects
9. Installation Defects
10. Integration Defects

Skills and Roles in UAT

The User Acceptance Testing (UAT) process involves various roles and requires a
variety of skills to ensure its success. Here are some of the key roles and skills
involved in UAT:

Roles:

1. Business Analyst: They liaise between the business stakeholders and the
development team, defining the business requirements and ensuring that the software
developed meets these requirements.
2. UAT Tester: They are typically end-users who test the software to ensure it meets
their needs and expectations.
3. Test Manager/Lead: They oversee the entire testing process, coordinate the testing
team, manage resources, and ensure the testing is completed on time.
4. Project Manager: They oversee the entire project, including UAT, to ensure it is
completed on time and within budget.
5. Quality Assurance (QA) Team: They ensure the software meets quality standards
and is free from defects before it reaches UAT.

Skills:

1. Analytical Skills: To understand complex software functionalities and to identify any

deviations from the expected behavior.
2. Attention to Detail: To spot even the smallest of inconsistencies or errors in the
software.
 3. Communication Skills: To effectively communicate with team members,
stakeholders, and to provide clear feedback.
4. Understanding of Business Processes: To ensure the software aligns with the
business requirements and objectives.
5. Technical Skills: Basic understanding of the software, systems, and tools used for
testing.
6. Problem-Solving Skills: To find solutions when issues or challenges arise during the
testing process.
7. Time Management: To ensure that testing is carried out efficiently and within the
allocated time.
8. Patience and Persistence: UAT can be a long process with many iterations, requiring
patience and persistence.

Each role in UAT has its own specific responsibilities, and each skill contributes to the
successful completion of UAT.

UAT skills

User Acceptance Testing (UAT) requires a certain set of skills to be carried out
effectively. Here are some key skills needed for UAT:

1. Analytical Skills: This is crucial for understanding complex software functionalities

and to identify deviations from the expected behavior.
2. Attention to Detail: A good UAT tester must have a keen eye for detail to spot even
minor inconsistencies or errors in the software.
3. Communication Skills: Effective communication is important to relay feedback to
the development team and to interact with other stakeholders.
4. Understanding of Business Processes: Understanding the business requirements and
objectives is vital to ensure the software aligns with them.
5. Technical Skills: While not as in-depth as developers, UAT testers should have a
basic understanding of the software, systems, and tools used for testing.
6. Problem-Solving Skills: Issues or challenges may arise during the testing process.
The ability to troubleshoot and find solutions is essential.
7. Time Management Skills: Testing needs to be carried out efficiently and within the
allocated time frame, making good time management a necessary skill.
8. Patience and Persistence: UAT can be a lengthy process with many iterations.
Patience and persistence are key to seeing the process through to completion.
9. User Experience Understanding: As the goal of UAT is to ensure the software
meets user needs, an understanding of user experience principles can be very helpful.

Is UAT testing a skill?

Yes, User Acceptance Testing (UAT) is a skill. It involves a specific set of abilities and
knowledge that allows an individual to effectively conduct tests on a software system
before it’s released to ensure it meets the defined business requirements and can
handle real-world scenarios.

Roles in UAT

User Acceptance Testing (UAT) involves several key roles to ensure that the software
or product meets the business needs and functions as expected in real-world
scenarios. Here are some of the primary roles involved in UAT:
 1. Business Analyst: The Business Analyst plays a crucial role in defining the business
requirements and ensuring that the system developed meets these requirements. They
work as the liaison between the development team and the business stakeholders.
2. UAT Testers: These are usually the end-users or individuals who represent the end-
users. They test the system from the user’s perspective to ensure it meets their needs
and expectations. They report any discrepancies or issues they find during testing.
3. Test Manager/Lead: The Test Manager oversees the entire testing process, manages
the testing team, ensures the testing is completed within the stipulated time, and
reports the progress to the project manager.
4. Project Manager: The Project Manager is responsible for the overall project,
including UAT. They ensure the project is progressing on schedule and within budget.
They also address any issues or risks identified during UAT.
5. Quality Assurance (QA) Team: The QA team works closely with the UAT testers to
ensure the software is free from defects before it reaches UAT. They also help in
resolving any issues found during UAT.
6. Stakeholders: These include individuals from the organization who have an interest
in the project, such as top management, department heads, and others. They need to
be informed about the progress and results of the UAT.

Each role plays a vital part in ensuring the success of UAT and ultimately, the
successful implementation of the software or product.

Who writes UAT test cases?

UAT (User Acceptance Testing) test cases are usually written by Business Analysts,
UAT Testers, or the end users themselves. These individuals have a deep
understanding of the business requirements and user scenarios that the software
should fulfill.
The role of writing UAT test cases can depend on the organization’s structure and
processes. In some cases, a dedicated UAT team might be present to handle these
tasks.
The key is that whoever writes the UAT test cases should have a good understanding
of the user requirements and the business context in which the software will operate.
This ensures that the test cases accurately reflect real-world scenarios and effectively
validate whether the software meets the user’s needs and expectations.

Advanced Concepts in UAT

User Acceptance Testing (UAT) is the final phase in the software testing process
where the intended users test a system to verify if it can complete required tasks in
real-world scenarios, according to specifications. Here are some advanced concepts
in UAT:

1. Alpha and Beta Testing: These are two types of UAT. Alpha testing is done by
internal staff within the organization, while beta testing involves a limited external
user group. Feedback from beta testing can provide valuable insights into how the
product performs in a real-world environment.
2. Black Box Testing: In UAT, testers often use black box testing techniques, where
they test the functionality of the application without looking into the internal code
structure.
3. Test Scenarios and Test Cases: Advanced UAT involves creating detailed test
scenarios and cases that mimic real-world usage of the application. This requires a
deep understanding of the business requirements and user needs.
 4. Automation in UAT: While UAT is traditionally manual, there’s a growing trend
toward automating UAT wherever possible. Automated regression testing can be
particularly useful in UAT to ensure that new changes haven’t broken existing
functionality.
5. Non-functional Testing: Apart from testing functional requirements, UAT may also
involve non-functional testing, such as usability testing, performance testing, and
security testing, to ensure the software meets all user expectations.
6. Risk-based Testing: This involves prioritizing the features to be tested based on the
risk associated with them. Features that are more critical to business operations or
have a higher chance of failure are tested first.
7. Acceptance Criteria: This is a key concept in UAT. The acceptance criteria are the
conditions that a software product must meet to be accepted by a user, customer, or
other stakeholders.

Remember, the goal of UAT, and any advanced concepts associated with it, is to
validate that a solution works for the user and that it’s ready for delivery.

UAT best practices

User Acceptance Testing (UAT) is a critical phase in the software development

lifecycle as it ensures that the system or application meets business requirements.
Here are some best practices to consider for UAT:

1. Clear Definition of Requirements: The first step towards successful UAT is to have
clear and detailed functional and non-functional requirements. This serves as a
guideline for creating test cases.
2. Involve Users Early and Often: The users should be involved from the beginning of
the project. This helps in understanding their expectations and needs, making UAT
more effective.
3. Realistic Scenarios: Test cases should cover all possible real-world scenarios. These
cases should be based on common tasks that end users will perform.
4. Trained UAT Testers: The people who are performing the UAT should be
adequately trained. They should understand the system, the testing process, and how
to document their findings.
5. Prioritize Test Cases: Not every test case may be equally important. Prioritize them
based on the business impact, user impact, and risk levels.
6. Effective Communication: Regular communication between the project team,
stakeholders, and testers is key. Everyone should be aware of the progress, issues, and
changes in the project.
7. Use a Test Management Tool: A good test management tool can help in maintaining
test cases, tracking testing progress, logging defects, and generating reports.
8. Review and Feedback: After the UAT phase, gather feedback from all participants.
This helps in identifying areas for improvement for future projects.
9. Don’t Rush UAT: UAT should not be rushed just to meet project deadlines. The
main aim of UAT is to confirm that the solution meets business needs and user
expectations.
10. Plan for Regression Testing: After issues have been fixed, regression testing should
be carried out to ensure that the fixes haven’t unintentionally affected other areas of
the system.
Remember, the goal of UAT is to validate that the system or application meets the
user’s needs and functions as expected in real-world scenarios. Following these best
practices can help achieve this effectively.

User acceptance testing best practices

1. Identify the Target Audience: Understand who will be using the system and involve
them in the testing process. The end-users of the system can provide valuable insights
and detect potential issues that may not be apparent to the development team
(Practitest).
2. Develop a Test Plan: A well-structured test plan is crucial for the success of UAT.
This should outline the testing strategy, scenarios to be tested, resources needed, and
timelines (Aimultiple).
3. Create Detailed Test Cases: The test cases used in UAT need to be as detailed and
specific as possible. They should clearly specify what actions to perform and what
results to expect (Release).
4. Use Realistic Data: It’s important to use realistic data for UAT. However, care
should be taken to ensure that this does not expose sensitive user data (Aimultiple).
5. Clear Communication: Effective communication is key in UAT. Any bugs or issues
identified during testing should be clearly communicated to the relevant parties
(Practitest).
6. Test in a Realistic Environment: The testing environment should mimic the
production environment as closely as possible. This helps to ensure that the system
will work as expected when it goes live (LinkedIn).
7. Patience and Flexibility: UAT can be a complex and time-consuming process. It’s
important to be patient, understand the user’s perspective, and be flexible in finding
solutions to any issues that arise (ERP Information).

These practices can help to ensure that the system meets the users’ needs and
expectations, and that any potential issues are identified and addressed before the
system goes live.

UAT validation or verification

User Acceptance Testing (UAT) is primarily a validation activity.
Let’s clarify the difference between verification and validation in software testing:

1. Verification is the process of checking that a product meets specified requirements at

particular stages during development. It answers the question, “Are we building the
system right?” This involves reviews, walkthroughs, and inspections conducted by
QA teams.
2. Validation is the process of evaluating software during or at the end of the
development process to determine whether it satisfies the specified requirements. It
answers the question, “Are we building the right system?” This usually involves
actual testing and takes place after verifications are completed.

In UAT, the actual users of the software validate the software to ensure that it can
handle required tasks in real-world scenarios, according to specifications. They’re not
concerned with the underlying design or code, but rather with the functionality and
usability of the application – they want to validate that the right system has been
built for their needs. So, UAT falls under the category of validation, not verification.

Is UAT validation or verification?

User Acceptance Testing (UAT) is considered a part of the validation process in
software testing.

Verification and validation are two distinct processes in software testing:

1. Verification refers to the set of activities that ensure that software correctly
implements a specific function. It answers the question, “Are we building the system
right?” Verification typically involves reviews and inspections of software design and
coding.
2. Validation, on the other hand, refers to a different set of activities that ensure that the
software that has been built is traceable to customer requirements. It answers the
question, “Are we building the right system?”

UAT falls under the validation process because it involves actual users of the software
in the final phase of testing to confirm whether the system meets the specified
business requirements and is ready for delivery. During UAT, real-world scenarios
and tasks are performed, ensuring the software can handle them and therefore
validating that the right system has been built according to user needs.

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UAT Software and Tools

User Acceptance Testing (UAT) is a critical phase in the software development

lifecycle, where end-users test the software to ensure it behaves as expected in real-
world scenarios. There are several tools available that can help facilitate this process.
Here are a few commonly used ones:

1. qTest Manager: This tool offers UAT management capabilities, allowing users to
organize and track testing efforts. It supports integrations with other popular testing
and development tools.
2. PractiTest: PractiTest is a cloud-based test management tool that allows you to
manage all aspects of the testing lifecycle, including UAT.
3. Usersnap: Usersnap is a user feedback platform that helps you collect and manage
customer feedback, making it useful for UAT.
4. Zephyr: Zephyr is a comprehensive suite of tools that support the entire testing
lifecycle. It includes capabilities for test case creation, execution, and reporting.
5. TestRail: TestRail is a web-based test case management tool that provides
comprehensive tracking of all UAT activities.
6. JIRA: While JIRA is primarily used for issue tracking and project management, it
can also be used to manage UAT when combined with add-ons like Zephyr or Xray.
7. TestLink: An open-source tool, TestLink helps in creating and managing test cases as
well as organizing them into test plans for execution.
8. TestLodge: This tool allows teams to manage their test plans, test cases, and test runs
with ease, making it beneficial for UAT.

Remember, the best tool depends on your specific needs, including the size and
spread of your team, your budget, and your specific UAT goals. Always choose a tool
that fits your organization’s requirements and enhances your testing process.
User acceptance testing software

Sure, here’s a list of some popular User Acceptance Testing (UAT) software:

1. qTest Manager
2. PractiTest
3. Usersnap
4. Zephyr
5. TestRail
6. JIRA
7. TestLink
8. TestLodge
9. Tricentis Tosca
10. Micro Focus ALM/Quality Center
11. Selenium
12. IBM Rational Quality Manager
13. LoadRunner
14. Postman
15. SoapUI

UAT Certification

User Acceptance Testing (UAT) certification refers to the formal approval given post-
UAT, indicating that the software application has met the specified acceptance
criteria and is ready for live deployment. The certification is usually provided by the
product owner, project sponsor, or a group of end users who have been involved in
the UAT process.

It’s important to note that there isn’t a standardized “UAT certification” for
individuals like there are for other areas of software testing. However, there are
several training courses and certifications available for software testing in general
that cover aspects of UAT, such as:

 Certified Software Tester (CSTE) from QAI Global Institute

 ISTQB Certified Tester from the International Software Testing Qualifications Board
 Certified Software Test Professional (CSTP) from the International Institute for
Software Testing.

These certifications not only cover UAT but also other types of testing,
methodologies, and best practices in software quality assurance.

User acceptance testing certification

As of now, there isn’t a standardized certification specifically for User Acceptance

Testing (UAT). However, there are various certifications related to software testing
and quality assurance that encompass concepts and strategies integral to UAT. These
might be useful for someone looking to enhance their knowledge in the area:

1. ISTQB Certified Tester: Offered by the International Software Testing

Qualifications Board (ISTQB), this certification comes in Foundation Level and
Advanced Level. It covers a broad range of testing methodologies, including
acceptance testing.
 2. Certified Software Tester (CSTE): Provided by the QAI Global Institute, this
certification is for software professionals who want to demonstrate their
understanding of software testing principles and practices.
3. Certified Software Quality Analyst (CSQA): This certification from QAI Global
Institute is for quality assurance professionals aiming to demonstrate their competence
in the principles and practices of quality assurance, including testing.
4. Advanced Level Test Manager – ISTQB: This certification is suitable for those
wanting to further their test management skills, which include managing user
acceptance testing.
5. Certified Professional in Software Testing (CPST): Offered by the Information
Systems Examination Board (ISEB), this certification includes modules on all aspects
of testing, including user acceptance testing.

Please note that while these certifications cover aspects of UAT, they are not
dedicated solely to it. Always choose a certification that aligns with your career goals
and learning objectives.

UAT Interview Preparation

Preparing for a User Acceptance Testing (UAT) interview can be a critical step in
securing a job in software testing. Here are some tips that could help you prepare:

1. Understand the Basics of UAT: You should have a solid understanding of what
UAT is, why it’s important, and how it fits into the overall software development
lifecycle.
2. Know the UAT Process: Be familiar with the steps involved in UAT – from planning
and designing test cases to executing them and signing off.
3. Familiarize Yourself with Common UAT Tools: While there isn’t a specific tool
for UAT, knowing common testing tools like JIRA, TestRail, or Selenium can be
beneficial.
4. Review Sample UAT Test Cases and Plans: Understanding how to write and
execute UAT test cases is crucial. You should be comfortable with creating test
scenarios that mimic real-world usage of the application.
5. Prepare for Behavioral Questions: UAT often involves working closely with clients
or end-users. Interviewers may ask about your communication skills, how you handle
feedback, and your approach to problem-solving.
6. Have Real Examples Ready: If you’ve conducted UAT before, prepare to discuss
specific examples, challenges you faced, and how you resolved them.
7. Stay Updated: Keep yourself updated with the latest trends and changes in the field
of software testing and UAT.

UAT interview questions

Here are a few potential interview questions:

1. What is User Acceptance Testing and why is it important?

2. Can you describe the UAT process?
3. How do you determine the success of a UAT?
4. Can you provide an example of a UAT test case you have written?
5. How do you handle negative feedback from users during UAT?

User acceptance testing interview questions

Based on the sources you provided, here are some potential User Acceptance Testing
(UAT) interview questions:

1. Can you explain the role of acceptance testing in the context of software development
life cycle? (Source: interviewprep.org)
2. How do you conduct UAT? What aspects do you focus on during this phase? (Source:
krishnatraining.com)
3. Can you elaborate on what a UAT plan is and what it typically includes? (Source:
krishnatraining.com)
4. What is the difference between pilot testing and beta testing? (Source:
onestoptesting.com)
5. How do you differentiate between System testing and Acceptance testing? (Source:
onestoptesting.com)
6. Could you share your experience working with clients from different parts of the
world during UAT? (Source: climbtheladder.com)
7. What are the key things that end-user testers should know before performing UAT?
(Source: testmonitor.com)
8. How do you approach user acceptance testing? What are the important factors you
consider when preparing for UAT? (Source: modernanalyst.com)

Remember, these questions are designed to gauge your understanding of UAT and
your experience in conducting it. Prepare your responses keeping in mind the
specific requirements of the role you’re interviewing for.

Final Words

User acceptance testing (UAT) is an essential part of software development, and

understanding how to perform UAT correctly and efficiently can be the difference
between success and failure. Gaining a deep understanding of not only what user
acceptance testing is but also what processes must occur during UAT, the roles
different individuals have during UAT and any other related tasks is important for
ensuring its success.

To stay ahead of the game, bookmark your favorite user acceptance testing best
practices, stay on top of news stories dealing with user acceptance testing and even
consider getting certified in this type of software testing. If you’re confident with
your current knowledge, consider brushing up on your interviewing skills by reading
through our list of UAT interview questions or better yet training yourself by writing
out sample user acceptance test cases. Last but not least – take a proactive approach
to staying true to user acceptance test best practices such as using automated tools
like Jira for creating templates and logging defects. Doing so will save time down the
line and help create a user-friendly product for end users. After all, that’s what it’s all
about!