Chapter 13
Chapter 13
B. organizational
C. legitimate
D. organizational
E. balanced
15. ________ power is generally related to an individual's unique characteristics.
A. Personal
B. Reward
C. Legitimate
D. Expert
E. Idiosyncratic
16. John was good with numbers, but he wasn't sure what he wanted to study in college.
His senior year in high school he had a math teacher that he thought was awesome. Mr.
Roury was the first mathematician that spoke to John on his level and got him really
excited about numbers. John joined the Math Club to spend more time with Mr. Roury.
John went on to study math and later engineering in college and today tells his kids that
he owes his career to Mr. Roury. Mr. Roury exhibited ________ power over John.
A. leadership
B. referent
C. coercive
D. reward
E. legitimate
17. Your physician has advised you to take a series of medications. You comply because of
her ________ power.
A. referent
B. information
C. formal
D. expert
E. personal
18. Celebrities are paid millions of dollars to endorse products in commercials because the
advertisers believe the celebrities have ________ power.
A. personal
B. referent
C. expert
D. legitimate
E. star
19. Of the bases of power, research indicates that ________ power is most effective and
important.
A. personal
B. coercive
C. reward
D. legitimate
E. formal
20. Dependency is inversely proportional to ________.
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B. legitimacy
C. rational persuasion
D. informational power
E. exchange
27. Which of the following is not effective as a lateral tactic of influence?
A. coalitions
B. exchange
C. pressure
D. rational persuasion
E. consultation
28. Evidence suggests that ________ tends to be one of the most effective power tactics.
A. pressure or coercion
B. rational persuasion
C. personal appeals or friendship
D. exchange or rewards
E. flattery
29. Most studies confirm that the concept of ________ is central to understanding sexual
harassment.
A. power
B. sex
C. reasonableness
D. abuse
E. love
30. Which of the following is not a cost that an organization can incur due to the
prevalence of sexual harassment?
A. decreased productivity
B. increased employee health costs
C. lower job satisfaction
D. increased legal and settlement costs
E. ineffective recruiting
31. Activities that influence the distribution of advantages and disadvantages within an
organization are known as ________.
A. human resources
B. political behaviors
C. sexual harassment
D. influential power moves
E. interactive initiatives
32. Political behaviors usually ________.
A. lie outside of an individual's specified job requirements
B. are counterproductive to individual goals
C. are seen only in large organizations
D. are frowned upon by organizational leaders
E. are expected as part of each job requirement
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33. An individual most likely to engage in political behavior would have all of the
following except a/an ________.
A. high need for power
B. high ability to self-monitor
C. high charisma rating
D. internal locus of control
E. high Machiavellian personality
34. Reactive and protective behaviors designed to avoid action, blame, or change are
termed ________.
A. political behaviors
B. defensive behaviors
C. protectionism
D. impression management
E. shielding bias
35. Individuals who develop explanations and documentation to lessen their responsibility
for negative outcomes are demonstrating which of the following defensive behaviors?
A. buffing
B. justifying
C. prevention
D. stretching
E. misrepresenting
36. Which of the following is not an organization factor contributing to a high rate of
political behavior?
A. promotion opportunities
B. democratic decision making
C. self-serving senior managers
D. low performance pressure
E. low trust
37. Delray is about to sit down with his boss for his performance review. Which IM
technique should Delray avoid using in the performance evaluation?
A. ingratiation
B. self-promotion
C. flattery
D. conformity
E. favors