Salesforce Certified Administrator Demo
Salesforce Certified Administrator Demo
Salesforce Certified Administrator Demo
Salesforce Salesforce-Certified-Administrator
Version Demo
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QUESTION NO: 1
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their
network.
Choose 2 answers
A. IP address restrictions are set on the profile or globally for the org.
B. Assign single sign-on to a permission set to allow users to log in when outside the network.
D. Restrict U2F Security Keys on the user's profile to enforce login hours.
ANSWER: A C
QUESTION NO: 2
Users have noticed that when they click on a report in a dashboard to view the report details, the
values in the report are different from the values displayed on the dashboard.
Choose 2 answers
C. The current user does not have access to the report folder.
ANSWER: B D
QUESTION NO: 3
Universal Containers (UC) customers have provided feedback that their support cases are not
being responded to quickly enough. UC wants to send all unassigned Cases that have been open for
more than two hours to an urgent Case queue and alert the support manager.
ANSWER: D
QUESTION NO: 4
The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom
Which Scenario Could prevent the administrator from fulfilling this requirement?
ANSWER: D
QUESTION NO: 5
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a
Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any
cases that are still in the New status after 4 hours must be escalated to support management.
ANSWER: B
QUESTION NO: 6
The administrator at Ursa Major Solar has created a custom report type and built a report for
Choose 2 Answers
ANSWER: B D
QUESTION NO: 7
An administrator gets a rush request from Human Resources to remove a user’s access to
Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.
A. Freeze the user to prevent them from logging in while removing them from being referenced in the
Direct Manager field.
B. Deactivate the user and delete any records where they are referenced in the Direct Manager field.
C. Change the user’s profile to read-only while removing them from being referenced in the Direct
Manager Field.
D. Delete the user and leave all records where they referenced in the Direct Manager Field without
changes.
ANSWER: A
QUESTION NO: 8
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have
a streamlined solutions to update the shipping address on selected orders associated with an account
A. An autolaunched flow on the order page that updates all open orders shipping addresses whenever
the account shipping addresses changes.
B. An autolaunched flow on the account page that updates all open orders shipping addresses whenever
the account shipping addresses changes.
D. A screen flow on the account page that lets the reps choose the updated account shipping address in
all open associated orders
ANSWER: B
QUESTION NO: 9
Northern Trail Outfitters has requested that when the Referral Date field is updated on the
custom object Referral Source, the parent object Referral also needs to be updated.
B. Approval Process
D. Process Builder
ANSWER: D
QUESTION NO: 10
Cloud Kicks has asked the administrator to test a new screen flow that create contacts.
Choose 2 answers
ANSWER: B D
QUESTION NO: 11
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator
Choose 2 answers
B. Single sign-on users can reset their own passwords using the forgot password link.
D. After resetting a password, the user may be required to activate their device to successfully log
in to Salesforce.
ANSWER: C D
QUESTION NO: 12
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and
skill set. Which feature should the administrator enable to meet this requirement?
A. Knowledge Management.
B. Omni-Channel
C. Escalation Rules
D. Territory Management
ANSWER: B
QUESTION NO: 13
An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90
days. The file should include the Opportunity Name, ID, Close Date, and Amount.
D. Data Loader.
ANSWER: D
Which two functions should the administrator use when creating a validation rule?
Choose 2 answers
ANSWER: B C
QUESTION NO: 15
Cloud kicks intends to protect with backups by using the data by using the data export
Service.
Which two considerations should the administrator remember when Scheduling the export?
Choose 2 Answers.
ANSWER: A B