Automotive Diagnostic Platform NT1009 User's Manual V1.01
Automotive Diagnostic Platform NT1009 User's Manual V1.01
Automotive Diagnostic Platform NT1009 User's Manual V1.01
Copyright Information
©2021 Shenzhen Foxwell Technology Co., Ltd.
All rights reserved.
Disclaimer
The information, specifications and illustrations in this manual are based on the
latest information available at the time of printing.
Foxwell reserves the right to make changes at any time without notice.
Visit our website at
www.foxwelltech.us
For Technical Assistance, send us email at
[email protected]
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One-Year Limited Warranty
Subject to the conditions of this limited warranty, Shenzhen Foxwell
Technology Co., Ltd (“FOXWELL”) warrants its customer that this product is
free of defects in material and workmanship at the time of its original
purchase for a subsequent period of one (1) year.
In the event this product fails to operate under normal use, during the
warranty period, due to defects in materials and workmanship, FOXWELL will,
at its sole option, either repair or replace the product in accordance with the
terms and conditions stipulated herein.
Terms and Conditions
1 If FOXWELL repairs or replaces the product, the repaired or replaced
product shall be warranted for the remaining time of the original warranty
period. No charge will be made to the customer for replacement parts or labor
charges incurred by FOXWELL in repairing or replacing the defective parts.
2 The customer shall have no coverage or benefits under this limited
warranty if any of the following conditions are applicable:
a) The product has been subjected to abnormal use, abnormal conditions,
improper storage, exposure to moisture or dampness, unauthorized
modifications, unauthorized repair, misuse, neglect abuse, accident,
alteration, improper installation, or other acts which are not the fault of
FOXWELL, including damage caused by shipping.
b) The Product has been damaged from external causes such as collision
with an object, or from fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to weather conditions, an Act of God,
or battery leakage, theft, blown fuse, improper use of any electrical source, or
the product was used in combination or connection with other product,
attachments, supplies or consumables not manufactured or distributed by
FOXWELL.
3 The customer shall bear the cost of shipping the product to FOXWELL. And
FOXWELL shall bear the cost of shipping the product back to the customer
after the completion of service under this limited warranty.
4 FOXWELL does not warrant uninterrupted or error-free operation of the
product. If a problem develops during the limited warranty period, the
consumer shall take the following step-by-step procedure:
a) The customer shall return the product to the place of purchase for repair or
replacement processing, contact your local FOXWELL distributor or visit our
website www.foxwelltech.us to get further information.
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b) The customer shall include a return address, daytime phone number
and/or fax number, complete description of the problem and original invoice
specifying date of purchase and serial number.
c) The customer will be billed for any parts or labor charges not covered by
this limited warranty.
d) FOXWELL will repair the Product under the limited warranty within 30 days
after receipt of the product. If FOXWELL cannot perform repairs covered
under this limited warranty within 30 days, or after a reasonable number of
attempts to repair the same defect, FOXWELL at its option, will provide a
replacement product or refund the purchase price of the product less a
reasonable amount for usage.
e) If the product is returned during the limited warranty period, but the
problem with the product is not covered under the terms and conditions of
this limited warranty, the customer will be notified and given an estimate of
the charges the customer must pay to have the product repaired, with all
shipping charges billed to the customer. If the estimate is refused, the
product will be returned freight collect. If the product is returned after the
expiration of the limited warranty period, FOXWELL’ normal service policies
shall apply and the customer will be responsible for all shipping charges.
5 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR
A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE
DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE
CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED. FOXWELL SHALL NOT
BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED
BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF
DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY
SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF
ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO
PROPERTY, RESULTING FROM THE PURC HASE OR USE OF THE
PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH
OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL
OR EQUITABLE THEORY, EVEN IF FOXWELL KNEW OF THE
LIKELIHOOD OF SUCH DAMAGES. FOXWELL SHALL NOT BE LIABLE
FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED
WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS BEING REPAIRED.
6. Some states do not allow limitation of how long an implied warranty lasts,
so the one-year warranty limitation may not apply to you (the Consumer).
Some states do not allow the exclusion or limitation of incidental and
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consequential damages, so certain of the above limitations or exclusions may
not apply to you (the Consumer). This limited warranty gives the Consumer
specific legal rights and the Consumer may also have other rights which vary
from state to state.
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Safety Information
For your own safety and the safety of others, and to prevent damage to the
equipment and vehicles, read this manual thoroughly before operating your
tool. The safety messages presented below and throughout this user’s
manual are reminders to the operator to exercise extreme care when using
this device. Always refer to and follow safety messages and test procedures
provided by vehicle manufacturer. Read, understand and follow all safety
messages and instructions in this manual.
● Do not route the test cable in a manner that would interfere with driving
controls.
● Do not exceed voltage limits between inputs specified in this user’s manual.
● Always wear ANSI approved goggles to protect your eyes from propelled
objects as well as hot or caustic liquids.
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● Fuel, oil vapors, hot steam, hot toxic exhaust gases, acid, refrigerant and
other debris produced by a malfunction engine can cause serious injury or
death. Do not use the tool in areas where explosive vapor may collect, such
as in below-ground pits, confined areas, or areas that are less than 18 inches
(45 cm) above the floor.
● Do not smoke, strike a match, or cause a spark near the vehicle while
testing and keep all sparks, heated items and open flames away from the
battery and fuel / fuel vapors as they are highly flammable.
● Keep a dry chemical fire extinguisher suitable for gasoline, chemical and
electrical fires in work area.
● Always be aware of rotating parts that move at high speed when an engine
is running and keep a safe distance from these parts as well as other
potentially moving objects to avoid serious injury.
● Do not touch engine components that get very hot when an engine is
running to avoid severe burns.
● Block drive wheels before testing with engine running. Put the transmission
in park (for automatic transmission) or neutral (for manual transmission). And
never leave a running engine unattended.
● Do not wear jewelry or loose fitting clothing when working on engine.
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Table of Contents
ONE-YEAR LIMITED WARRANTY ..................................................................................................... 2
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1 Using This Manual
We provide tool usage instructions in this manual. Below are the conventions
we used in the manual.
2 Introduction
The latest Android tablet scanner NT1009 delivers faster and smarter
diagnosis for workshops and technicians. Through hardware and software
upgrades, technical staff can now approach problems with greater speed and
accuracy and produce comprehensive, professional reports.
There are two main components:
● NT1009 Tablet - displays menus, test results and operation procedures
and tips
● VCI Dongle - the device that communicates with the vehicle and
transmits data the tablet
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Figure 2-2 Back View
5 Rear-Facing Camera - takes pictures of VIN number, faulty parts and
plates and shoots test videos.
IMPORTANT
Do not use solvents such as alcohol to clean display. Use a mild nonabrasive
detergent and a soft cotton cloth.
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Figure 2-4 Front View of VCI dongle
1 Running Light – flashes during normal operation, and stays on or off when
abnormal..
2 Communication Light – is always on when VCI connect to device via
bluetooth or USB, and flashes when sending data.
3 Power Light - turns to red when powered on.
2.3 Accessories
This section lists the accessories that go with the scanner. If you find any of
the following items missing from your package, contact your local dealer for
assistance.
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Table 2-1 Accessories
Item Description
Touch Screen 10.1’’ diagonal, daylight readable color LCD screen, 1280*800 pixel
Operation
Android 9.0
System
Processor Quad-Core, 2.0GHZ
Communication Built-in WIFI 802.11 b/g Wireless LAN Micro USB 2.0 HOST Standard
interface Bluetooth 4.0 (10-20 m)
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HDMI supported
3 Getting Started
This section describes how to power on/off the scanner, provides brief
introductions of applications loaded on the scanner and display screen layout
of the scan tool.
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NOTE
If the VCI Indicator isn’t green, it indicates that the signal strength of the
transmitter is too weak to be detected. In this case, try to get closer to the
device, or check the connection of VCI dongle, and remove all possible
objects that cause signal interference
3.3.1.2 USB Communication
The USB connection is a simple and quick way to establish communication
between the tablet and the VCI dongle. Connect the dongle and tablet with
the USB Type B cable, and the VCI Indicator will turn green, indicating the
dongle has connected to the tablet.
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Figure 3-6 Sample Application Screen
This section briefly introduces the applications that are preloaded into the
scanner:
● Diagnostic - leads to test screens for diagnostic trouble code information,
live data, active tests, coding and etc.
● Maintenance - leads to screens for the most commonly used service
functions like Oil light reset, EPB, BRT, DPF and etc.
● New Energy - leads to screens for new energy vehicle diagnosis.
● Update - leads to screens for Foxwell ID registration and updating the
scanner.
● Data Manager - leads to screens for saved screenshots, pictures and test
reports, and playing back live data, as well as debug logging data.
● My Account - displays your Foxwell ID information like registered
products and personal information and allows for sending us feedbacks
about the scanner
● Functions - leads to screens for function query of Foxwell products.
● VCI Manager - leads to screens for making Bluetooth pairing of VCI
dongle and tablet, updating the VCI firmware and binding/unbinding VCI
dongle..
● Remote Control - leads to TeamViewer to get remote support from
Foxwell team.
● Settings - leads to screens for adjusting default settings to meet your own
preference and view information about the scanner.
3.4.2 Navigation Toolbar
Operations of the buttons located on toolbar are described in the table
below:
Name Button Description
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Screenshot Captures screens.
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Shortcut for VIN reading menu, which
2 VIN typically includes Automatic Read, Scan VIN
and Manual Entry.
4 Vehicle Identification
This section illustrates how to use the scanner to identify the specifications of
the vehicle under test.
The vehicle identification information presented is provided by the ECM of
the vehicle being tested. Therefore, certain attributes of the test vehicle must
be entered into the scan tool to ensure the data displays correctly. The
vehicle identification sequence is menu driven. Simply follow the screen
prompts and make a series of choices. Each selection you make advances
you to the next screen. Exact procedures may vary somewhat by vehicle.
It typically identifies a vehicle by any of the following means:
● VIN Reading
● Manual Selection
● History Records
NOTE
Not all identification options listed above are applicable to all vehicles.
Available options may vary by vehicle manufacturer.
VIN button on the title bar is a shortcut for VIN reading menu, which
includes Automatic Read, Scan VIN and Manual Entry, eliminating the need
for navigating through complicated car identification process.
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Figure 4-1 Sample VIN Hotkey Screen
4.1.1 Automatic Read
Automatic Read allows to identify a vehicle by automatically reading the
vehicle identification number (VIN).
To identify a vehicle by Automatic Read:
1. Select Diagnostic from home screen of the NT1009 application.
2. Click VIN and choose Automatic Read from the option list.
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\
Figure 4-3 Sample Automatic Read Screen
4. If it takes too long to get the VIN code, press Cancel to stop and input the
VIN manually. Or if failed to identify the VIN, please input the VIN
manually or click Cancel to quit.
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Figure 4-5 Sample Scan VIN Screen
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Name Button Description
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Figure 4-17 Sample Smart VIN Screen
4. After the scan tool builds connection to the vehicle, the VIN number
displays. If the Vehicle Specification or VIN code is correct, press the OK
to continue. If incorrect, please enter a valid VIN number manually.
4.2.2 Manual Vehicle Selection
Manual Selection identifies a vehicle by making several selections
according to certain VIN characters, such as model year, and engine type.
To identify a vehicle by manual vehicle selection:
1. Select Diagnostic from home screen of the NT1009 application.
2. A screen with vehicle manufacturers displays. Select the area where the
vehicle manufacturer is from. A menu of all vehicle manufacturers displays.
Or tap the Search box to search the car you are to test.
3. Choose Manual Selection option from the list.
4. On each screen that appears, select the correct option until the complete
vehicle information is entered and the menu of controller selection
displays.
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4.3 Vehicle History
Vehicle History keeps records of tested vehicles and allows restarting the
diagnosis of a vehicle without the need to do vehicle identification again.
To identify a vehicle by Vehicle History:
1. Select Diagnostic from home screen of the NT1009 application.
2. Select History button at the top of the diagnostic page and the diagnostic
records will display.
5 Diagnosis
This section illustrates how to use the scanner to read and clear diagnostic
trouble codes, view live data readings and ECU information on controllers
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installed, perform special functions such as actuation and coding, and
perform vehicle services and maintenance on Asia, European and USA
vehicle brands.
When you have completed the identification of vehicle, the main menu
displays. Menu options typically include:
● Diagnosis
● Special Functions
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5.1.1 Quick Scan
Quick Scan performs an automatic system test to determine which control
modules are installed on the vehicle and provides diagnostic trouble codes
(DTCs) overview. Depending on the number of control modules, it may take a
few minutes to complete the test.
To perform an automatic system scan:
1. Press Quick Scan option to start.
2. To pause the scan, press the Pause button on the screen.
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Figure 5-5 Sample DTC Save Screen
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Figure 5-8 Sample Function Menu Screen
5.1.2 Control Modules
Control Modules display all controllers available of the vehicle
manufacturers. The controllers listed on the menu do not mean that they are
installed on the vehicle. It is useful for technicians who are familiar with the
vehicle specifications.
To select a system to test:
1. Press Control Modules from the menu and a controller menu displays.
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Figure 5-10 Sample Function Menu Screen
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a specific number of times, the code matures into a DTC and the MIL
illuminates or blinks.
History codes are also referred to as past codes that indicate intermittent
DTCs that are not currently active. Code history is number of engines starts
since DTC(s) were first detected (to see if they are current or intermittent).
Self-diagnostic lets you manually activate system tests that check for DTCs.
Usually it includes a KOEO (Key-on, engine-off) test and a KOER (key-on,
engine-running) test.
To read codes from a vehicle:
1. Press Read Codes from Select Diagnostic Function menu. A code list
including code number and its description displays. The red icon
means there is help information available for the code. The green icon
means there is freeze frame available.
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Figure 5-12 Sample Trouble Code Screen
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5.2.3.1 All Data
All Data menu lets you view all live PID data from a selected control module.
To view all live PID data:
1. Press Live Data from Select Diagnostic Function menu to display the live
data menu.
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Save To save live data of current frame
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Figure 5-23 Sample Merge Graph Screen
5.2.3.2 Custom List
Custom List menu lets you to minimize the number of PIDs on the data list
and focus on any suspicious or symptom-specific data parameters.
To create a custom data list:
1. Press Custom List from the menu to display all available parameters from
the selected control module.
2. The custom data stream selection screen displays. Tap the lines you
wish to select.
3. To deselect an item, tap the line again. Alternatively, tap SELECT ALL or
CLEAR ALL to select or deselect all items at once.
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Figure 5-25 Sample Live Data Screen
5.2.4 Active Tests
Active Tests, also known as Actuator Tests, are bi-directional diagnostic tests
on vehicle systems and component. The tests let you to use the scanner
temporarily activate or control a vehicle system or component, and when you
exit the test, the system/component returns to normal operation.
Some tests display a command to the operator. For example, if “Press Brake
Pedal” displays, the operator has to press and hold the brake pedal and then
continue. The sequence, number and type of tests are dictated by the control
module.
On some systems, the actuator tests cannot be restarted until the ignition key
is switched off for some time. Alternatively, briefly start and run the engine,
shut down, turn the ignition to the run position, then re-initiate the actuator
tests.
IMPORTANT
The tests activate a component, but they do not check if the component is
working correctly. Make sure the components to be tested are in good
condition and correctly mounted.
NOTE
Available tests depend on the control module under test and the vehicle itself.
To start a test:
1. Press Active Test from the menu and a list of available options displays.
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Figure 5-26 Sample Function Menu Screen
2. Select an option to start the test and live data of the selected test displays.
● Before running any tests, always observe the safety instructions provided in
this manual and the warnings provided by the vehicle manufacturer. In
addition, follow any warnings and descriptions provided on the scanner
screens.
● Never run the tests while the vehicle is moving.
5.2.5 ECU Information
ECU Information screen displays the identification data of the control
module under test, such as the control module identification string and the
control module coding.
To read ECU information:
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1. Press ECU Information from Select Diagnostic Function menu.
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executive commands. Follow on-screen instructions to complete the
operation.
1. Select Special Functions from main menu and press ENTER to confirm.
A list of available services display.
6 Maintenance
This section gives brief instructions of the most commonly required service
and maintenance operations. Typical service operation screens are a series
of menu driven executive commands. Follow on-screen instructions to
complete the operation.
Available service and maintenance options include:
● Oil Light Reset
● EPB Service
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● Battery Configuration
● DPF Regeneration
● TPS/TBA
● SAS Calibration
● CVT
● Gear Learn
● TPMS relearn
● Injector coding
● ABS Bleeding
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of each cylinder must be confirmed or re-coded so that the cylinder can better
identify injectors to accurately control fuel injection.
7 New Energy
New Energy menu displays new energy vehicles separately.This part
includes Read codes, Clear codes, Live data, Active test and special
functions. The functions and operation steps of the new energy diagnosis are
the same as the diagnosis part in section 5, can refer to and use.
8 Data Manager
Data Manager menu let you review stored screenshots and test reports,
playback recorded live data and other saved files.
Typical menu options include:
● Image
● PDF
● Data Playback
● Data Record
● Report
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Figure 8-1 Sample Data Manager Screen
8.1 Image
Image option leads to screens for review of stored screenshots. In case a
failure of NT1009 application or the Android system occurs, please just take a
screenshot and send it to our team to help with the troubleshooting.
Typical menu options include:
● Diagnostic Screenshot
● System Screenshot
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2. Add a description of the image, and press the OK to save.
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Figure 8-6 Sample Edit Picture Screen
5. Long press the screen to edit all pictures like Rename or Delete.
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Figure 8-8 Sample of DPF Screen
2. Add a description to the DPF report, and press the OK to save.
8.2.2 Review PDF Report
To review the PDF reports:
1. Press Data Manager from home screen of NT1009 diagnostic application.
2. Press PDF and all available PDF files will be displayed.
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Figure 8-10 Sample Edit PDF Screen
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Figure 8-12 Sample Data Playback Selections Screen
4. To view parameter graphs, press the Graph tab. And to merge the graphs,
press the tab Merge Graph or press the tab Multi Graph to view multiple
plots.
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Figure 8-14 Sample Graph Screen
9 VCI Manager
VCI Manager allows you to make Bluetooth pairing between the tablet and
the VCI dongle, update VCI firmware and unbind a VCI dongle.
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Figure 9-1 Sample VCI Manager Screen
9.1 Bluetooth
During the Bluetooth pairing process, make sure the VCI dongle is correctly
powered by either connected to a vehicle or connect to the tablet with the
USB Type-B cable.
To make Bluetooth pairing of the VCI dongle and the tablet
1. Connect the VCI dongle with a vehicle via diagnostic cable or connect to
the tablet with the USB Type-B cable.
2. Click the VCI Manager application on the NT1009 Menu.
3. Select Bluetooth option from the list.
4. Select the right device with the NT1009 serial number from the list.
5. When paring is successfully done, the status is shown as Paired.
6. Wait a few seconds, and the button at the toolbar illuminates green,
indicating the tablet is connected to the VCI dongle via Bluetooth.
NOTE
A VCI dongle can be paired with ONE tablet each time.
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4. Check the battery level to ensure that the battery level should be greater
than 20%.
5. Press Retry button and it will start update automatically if there is an
update available. If update failed, please follow the on-screen instructions
to troubleshoot and repeat the update.
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NOTE
Before registration and updating, please make sure your network works
correctly and the tablet is fully charged or connect to external power supply.
10.1 Registration
If you are new to FOXWELL, please get a FOXWELL ID first either by
● Registering with the built-in update client;
● Or registering through our website with the URL:
http://www.foxwelltech.us/register.html
10.1.1 Register with Built-in Update Client
You are allowed to create a Foxwell ID with the built-in update client.
To register with built-in update client:
1. Press Update from home screen of NT1009 diagnostic application, and
the update client starts up automatically.
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Figure 10-6 Sample Activation Done Screen
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Figure 10-8 Sample Website Register Screen
2. Enter one of your email addresses as your user ID and click the Send
Code button. We will send a 4-digit verification code to the email you just
entered. Find the security code in your mailbox, input the code, create a
password and click Free Registration to complete.
10.2 Update
To update the diagnostic application:
1. Press Update from home screen or press update shortcut at the tool
bar, and the update client starts up automatically.
2. The available updates display. Click the check box(s) in front of the
software you wish to update and then click the Update button to
download.
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3. When all the items are updated, an “Upgrade Successful” message
displays.
NOTE
Please make sure your network works correctly and the tablet is fully charged
or connect to external power supply.
11 Settings
This section illustrates how to program the scanner to meet your specific
needs.
When Settings application is selected, a menu with available service options
displays. Menu options typically include:
● Unit
● Language
● Front Size
● Sort Tiles
● Remote Control
● Automatic Update
● System Settings
● General
● Uninstall Vehicle Software
● Clear app data
● Print Settings
● About
11.1 Units
Selecting Unit opens a dialog box that allows you to choose between
Imperial customary or metric units of measure.
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To change the unit setup:
1. Press Settings from home screen of the NT1009 diagnostic application.
2. Press Unit and available unit system display.
3. Select a unit system.
11.2 Language
Select Language opens a screen that allows you to choose system
language.
To configure system language:
1. Press Settings from home screen of the NT1009 diagnostic application
and select Language. Then all available language options display.
2. Select your preferred language and click Yes to confirm.
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Figure 11-2 Sample Font Size Setting Screen
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Figure 11-4 Sample Sort Tiles Screen
11.8 General
This option lets you to turn on/off the prompt when saving a file or login &
registration when started the scanner.
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Figure 11-4 Sample Uninstall Vehicle Software Screen
4. Press Cancel to quit or and press OK to uninstall.
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Figure 11-6 Sample Print Settings Screen
3. Tap Print Plugin Manager and turn on the Mopria Print Service, then
NT1009 will search for available printers automatically.
6. Choose the file or report you want to print and press the print icon .
Click on the red marked part to select an available printer. Click the blue
marked part to make more settings for the printer, such as paper size,
number of copies, etc.
11.12 About
Selecting About option opens a screen that shows information about the
NT1009, such as serial number, hardware and software version and etc.
To view information of your scan tool:
1. Press About from home screen of the NT1009 diagnostic application.
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2. A screen with detailed information of the scanner displays.
12 My Account
This section displays the information related to your account and product.
When My Account application is selected, a menu with available options
displays. Menu options typically include:
● My Account
● My Products
● Feedback and suggestions
12.1 My Account
My Account option allows you to check and modify your account information
including user name, e-mail, telephone, address and so on.
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Figure 12-2 Sample My Account Screen
12.2 My Products
This option let you activate a new product and manage activated products
including serial number and expiration date.
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Figure 12-4 Sample feedback record Screen
6. Select Diagnosis Feedback or General Feedback for creating a
feedback. Select the type of error and some necessary content and
problem description or attachments. Press Save button to save the
feedback. Or press Email button to send if you have an email account.
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13 Remote Support
Remote Control enables you to get remote support from Foxwell with
TeamViewer when you have issues with Foxwell products.
If you need our team to remote control your NT1009,
1. Click the Remote Control icon on the main menu of the NT1009 to start
TeamViewer.
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