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Affinity - HDFC Ergo

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0% found this document useful (0 votes)
37 views12 pages

Affinity - HDFC Ergo

Uploaded by

Tushar Waghela
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Affinity Insurance

CONFIDENTIAL 1
CONFIDENTIAL
Affinity Marketing & Affinity Insurance
Sponsored Benefits/B2B2C approach!
A collaboration between 2 or more brands to leverage their shared customer base & create mutually beneficial offerings.

What is Affinity? Affinity Insurance

Product Target Market


Contractual Service contract liability can be extended to the corporates where any kind
Liability of contractual obligation towards end customer needs to be insured
Target
Business 1 Business 2 Paws & Claws A pet insurance plan. Can be extended as affinity to multiple vet/pet
Customer
industry corporates
Travel Trip delay/cancellation cover

Cyber A modular plan – make your over cover choosing from 14 different
Combining the propositions of 2 business coverages.
offerings and presenting the same to an Health & PA Group plans on health & accident. PA, GHI, Hospicash, VBD & EMI Protect
end user to ultimately enhance the overall
value is termed as Affinity! AD/LD & Extended warranty, ADLD coverages for consumer durables. Depending upon
Extended the corporates requirement, can be structured on group platforms and also
• B2B2C Warranty under service contract liability.
• B2B2E Object Insurance A lifestyle insurance plan covering objects like, expensive bags, apparels,
spectacles etc

Payment Protect Bundled offering typically for FI customers. Lost card liability + Home + Fire
insurance for consumer durables upto 60 days
Insurance Solutions
An insurance model structured for members of a particular group/association or customers of a
particular company/industry, in order the enhance the overall value proposition to the
customer

Object Health &


Insurance PA

Pet Extended
Insurance Warranty

Trip
Insurance

Cyber Accidental
Insurance & Liquid
damage
Home Contractua
Insurance l liability

Affinity insurance structured to back service contracts between corporates and customers also helps
the companies enhance customer experience and build loyal customers
Contractual liability
Contractual Liability Insurance covers you against financial losses arising due to occurrence
of an event/risk mentioned in your contract with an entity or individual/customer
It offers flexible coverage, insures any insurable incidence & covers product as well as service

Product contracts Service contracts


Contract in which OEMs or Contract in which an entity
Service Providers offer physical provides a specific service
damage protection and/or ensuring product or service
extended warranty of a product performance and quality.

Events/Risks that can be Events/Risks that can be


offered: Liability due offered: Liability due to
Accidental Damage, Liquid any defined deficiency of a
Damage, Extended service
Warranty, Theft, etc. of a
product

Examples: Examples:
Device/White goods On-time delivery | Wrong
protection delivery compensation | On-
Extended warranty time airport drop
Repaired part warranty Flight delay | Ticket
cancellation
Service guarantee | Rent
agreements 4
Policy requisites (Contractual liability)

Pre Policy Issuance Post Policy Issuance

Policy Tenure Contract Wise Details

Policy tenure – 1 year


A detailed MIS of each contract certificate issued by
Contract Duration - upto 5 years
you for each covered asset/service with below
information
Sum Insured Contract period applicable
Details of Invoice
Initial Policy Sum Insured = projected limit of Unique identifier
liability Covered risk/event/condition trigger
Min. Sum Insured = 5 Cr. It will be reduced on Per contract liability
issuance of each contract.
Contract Sum Insured can be less than Policy
Sum Insured
Claims Requirements
Premium
Contract wise loss details (with unique identifier) at a
An upfront advance premium to be paid on the pre defined interval
policy Sum Insured to avoid 64 VB violation
Premium under the policy should be
replenished before exhaustion of limit of
liability.
Extended Warranty
Extension of manufacturer’s warranty to enhance the value of the product it manufactures/
distributes/ sells

100% presence of professional service


centers in Tier I & Tier II cities, along
with 100+ other locations

Extension of manufacturer warranty

Professional
Covers repairs and replacements due to Service Logistic service support in more
manufacturing / material defect than 24000+ pin codes across India

Logistics
Service
Can be purchased within 180 days of
purchase/invoice value

Dedicated Call center with varied


Multiple duration options available, upto 5 years linguistic capabilities to manage
Call Centre logistics
for mobile phones & 6 years for other goods

Claim
No deductible applicable Adjudicators

Dedicated Case Managers to


provide end to end
customer experience 6
Accidental Damage & Liquid Damage

Repair and Coverages


Replacement Exclusive Covers

• Free pick and drop


• Accidental Damage • Mobile Phones service
• Electrical and • Laptops • Claim settlement on
mechanical • Tablets invoice value
breakdown due to • Smart Watches • Covered anywhere in
accident • Appliances India
• Screen and display • White Goods • Lowest depriciation
damage and deductibles in case
of claims

7
Cyber Insurance
Fully customisable cyber insurance product that covers all kinds of risks in the
digital world today. A modular product with an option to choose from 14 relevant
covers.

• No
Deductibles
• No Sub-limits
N
• Coverage
extends to all
FINANCIAL CYBER LIABITY devices
• Theft of funds • Social Media & Media Liability • 10K – 5Cr
• Identity Theft • Network Security Liability
• Online Shopping • Privacy Breach & Data Breach
• Cyber Extortion
• Online Sales

CYBER BULLYING DATA LOSS


• Cyber Bullying • Data Restoration/Malware
• Cyber Stalking Decontamination
• Loss of Reputation • Replacement of Hardware

8
Object Insurance

BASE COVERS ADD ON COVERS


PORTABLE WHEELED
OBJECTS OBJECTS
• EMI Protect

• Screen Damage • Terrorism

• Liquid damage • Worldwide Coverage

• Accidental damage • Lease/Rental Cost

• Fire, RSMD, AOG • Reinstatement of Sum

• Extended warranty Insured

• Theft & burglary • Transit cover


• Return to Invoice No.
NON-
of Claims per Year PRECIOUS
PORTABLE
OBJECTS OBJECTS
Other Insurance

Other insurance plans that can be bundled / Cross Sold

PA/Hospi Home Payment


Cash/EMI Insurance Protect

EMI Protect Home insurance Payment Protect


hospitalisation is a secures the structure plans can be created
smart plan that pays along with its securing card frauds
customer’s EMIs content against & lost card
during unwanted events liabilities. It can also
hospitalisation. This like fire, theft, extend coverage to
can be structure for natural calamities or assets purchased for
non loan customer man-made activities. up to 60 days
too
Paws n Claws

Option to choose : VAS – Audio & Video Vet


1. All risk – illness, injury, Consultation
Surgery
2. Make Your Own Plan

* Injuries, Animal Bites, Illnesses and Surgeries

Paws n Claws Cover up to 5 pets


in 1 policy
Covers both Dogs &
Cats
A purr-fect plan for your furry family

Entry Age
Min.:6 months Digital On-boarding :
Max.:5 years Pre-underwritten product
Renewal Age: 8 yrs.

CONFIDENTIAL 11
Thank you

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