SD Process Flow
SD Process Flow
1.Sales Inquriy
2.Quotation.
3.sales order.
4.Delivery/Shipping
5.Billing.
6. Invoice
sales order - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
Customer is returning...
Return order - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
Customer was charged less money ..Meaning we want some money back from customer..
Debit memo request - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
The sales documents you create are individual documents but they can also form part of a chain of inter-
related documents. For example, you may record a customer’s telephone inquiry in the system. The
customer next requests a quotation, which you then create by referring to the inquiry. The customer
later places an order on the basis of the quotation and you create a sales order with reference to the
quotation. You ship the goods and bill the customer. After delivery of the goods, the customer claims
credit for some damaged goods and you create a free-of-charge delivery with reference to the sales
order. The entire chain of documents – the inquiry, the quotation, the sales order, the delivery, the
invoice, and the subsequent delivery free of charge – creates a document flow or history. The flow of
data from one document into another reduces manual activity and makes problem resolution easier.
Inquiry and quotation management in the Sales Information System help you to plan and control your
sales.