Module One Psychology Marketing
Module One Psychology Marketing
Module One:
PSYCHOLOGY &
MARKETING
How to Make Anybody Do Anything You Want (And Love It) While
Learning More Than Literally Every Marketing Graduate On The Planet
In A Single Afternoon Of Reading
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If you’re like me you’ve spent a really ridiculous amount of time drunkenly discussing
the age-old question, “If you could have just one superpower, what would it be?”
The reason the question is so interesting is because it forces you to pick one great
superhuman skill, which immediately gets you thinking…
Which ONE THING would be the most all-around useful thing?
Superhuman strength would be pretty cool, but how useful is it really to be able to lift
really heavy things?
What about flying? I mean, it would definitely be a convenient (and cheap) way to travel
and you could probably pack stadiums full of people to do areal shows, which could
make you rich, but being able to fly doesn’t really help anybody or allow you to do much
of anything except save on airline tickets.
Of course, there’s invisibility (pervs), laser eyes, impenetrable skin, and the list goes on.
No matter what, it’s difficult to find that ONE superpower that is the most useful one in
any given situation.
Well, after a lot of thought and consideration, I’ve finally settled on what I think is the
most useful superpower in the universe…
You don’t have to fall into a vat of nuclear waste or get bitten by a gnarly insect or
anything!
Even better – I’m going to teach you this skill throughout this book.
This skill allows people like me to write a few words down on paper and generate tens
of millions of dollars in my PJs…
B) $0, an averaged sized dick, and the ability to write good copy
… I’d choose option B.
Why?
Because no matter what city I ended up in, all it would take me is writing a couple of
letters to bring in a non-stop flow of cash.
The bottom half of the report tells the story of the very old and distinguished
family name of Macdonald. It tells what the name means, its origin, the original
family motto, its place in history and about famous people who share it. The top
half has a large, beautiful reproduction of an artist’s drawing of the earliest known
coat-of-arms for the name of Macdonald. This entire report is documented,
authentic and printed on parchment-like paper suitable for framing.
The report so delighted our friends that we have had a few extra copies made in
order to share this information with other people of the same name.
Framed, these reports make distinctive wall decorations and they are great gifts
for relatives. It should be remembered that we have not traced anyone’s
individual family tree but have researched back through several centuries to find
out about the earliest people named Macdonald.
All we are asking for them is enough to cover the added expenses of having the
extra copies printed and mailed. (See below.) If you are interested, please let us
know right away as our supply is pretty slim. Just verify that we have your correct
name and address and send the correct amount in cash or check for the number
of reports you want. We’ll send them promptly by return mail.
Sincerely,
Nancy L. Halbert
P.S. If you are ordering only one report, send two dollars ($2.00). Additional
reports ordered at the same time and sent to the same address are one dollar
each. Please make checks payable to me, Nancy L. Halbert.
Get A Load Of This Letter Written For The Wall Street Journal Around
1975
Dear Reader,
On a beautiful late spring afternoon, twenty-five years ago, two young men
graduated from the same college. They were very much alike, these two young
men. Both had been better than average students, both were personable and
both – as young college graduates are – were filled with ambitious dreams for the
future.
Recently, these men returned to their college for their 25th reunion.
They were still very much alike. Both were happily married. Both had three
children. And both, it turned out, had gone to work for the same Midwestern
manufacturing company after graduation and were still there.
But there was a difference. One of the men was manager of a small department
of the company. The other was its president.
What Made The Difference?
Have you ever wondered, as I have, what makes this kind of difference in
people’s lives? It isn’t a native intelligence or talent or dedication. It isn’t that one
person wants success and the other doesn’t.
The difference lies in what each person knows and how he or she makes use of
that knowledge.
And that is why I am writing to you and to people ike you about The Wall Street
Journal. For that is the whole purpose of The Journal: to give its readers
knowledge – knowledge that they can use in business.
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This letter is the single most profitable piece of marketing in marketing history.
It mailed out between 1975 and 2003 and, during that time, it pulled in just short of 3
BILLION bucks.
The guy who wrote this letter would never have had to work another day in his life if he
didn’t want to.
Why?
Because – just like me – copywriters charge handsome base fees (I charge around
$10,000 typically to write a single letter) plus a percentage of the royalties.
So, let’s say he was on the low end with a 3% royalty agreement…he’d pull in
$90,000,000 (that’s a lot of zeroes).
Oh hey! That’s also the amount of money Gary Halbert made for his single letter, almost
over the same time-span.
Seeing a trend here?
Being a successful screenwriter or a fiction novelist can take years and years of
constant rejection and penniless white-knuckle living before there is even a glimmer of
success and even then the likelihood is that it will NEVER happen.
Yet, dumbasses like me can write a SINGLE letter and…
Make More Money Than Any New York Times Best-Selling Novelist
Does For An ENTIRE Year of Book Sales
And that’s been the case for nearly 100 years (and it hasn’t changed…and it’s not going
to change).
Drop me in a random city without a penny in my pocket and I’ll write money out of thin-
air, and you can too.
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If you’re reading this right now and thinking to yourself, “I’ve been duped! I can write
simple letters like that too, where’s my millions!?”
Don’t get your panties in a twist…
Get promoted
Get a raise
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And, for all that time, people who had the superpower I’m about to teach you (either
naturally or through learning) have been using their abilities to…
Unless Elon Musk follows through on his promise to develop a robotic neural lace that
installs on our brains and essentially makes us robots, then it doesn’t’ matter how great
our computers get…
…How fast our Internet becomes…
…Or how many news articles spell the doom and gloom of the human race because of
our ever shortening Internet-addicted attention spans…
What I teach you will WORK every single damn time, predictably like clockwork.
And, hey, if Elon Musk does create a neural-lace brain thingy, I’ll be first in line.
I for one welcome our new robot overlords.
Alright – let’s get you armed with your new superpower.
You’re in for one hell of a ride you lucky bastard.
You’re a human being, goddamnit – you’re not stupid, you know when you’re being
“had”, you’re above all that petty crap, you’re smart, your life has meaning, and you’re in
control.
Your brain recoils in horror that anyone would suggest you’re nothing more than a heap
of chemical reactions loosely put together over millions of years of evolution all
designed to drive you toward making nearly every decision in your life based on the
following three things…
1. Feeding
2. Fucking
3. Reproducing
And – hey – I’m right there with you in the same boat.
But the difference between you and I (and other “persuasion artists” or “salesmen” or
“copywriters” or “marketers” whatever label you want to put on it) is that we are
successful because…
The Best Salesmen See Life As It Literally is, Not How We WISH It To
Be
The reason why this is the most useful superpower in the universe is that, those who
know how to sell ANYTHING (whether it be themselves, a product, or an idea)
understand the reality of how people in this world operate.
You see, the vast majority of the people out there go through life never truly having a
clue of why they do the things that they do.
I liken them to Roombas…
That little vacuum that just wanders around the kitchen floor.
It hits a wall and then immediately turns around until it bumps into another wall and so
the process repeats itself over and over again.
That right there is the majority of your fellow man – and the whole time they are living in
a dream world where they think they make informed decisions and take rational, logical
actions (HINT: they don’t, neither do you, and neither do I).
Where the superpower really kicks in is when you thrust yourself out of this mindless
Roomba existence and look at yourself from the third person and recognize…
It’s like you’re a robot that has suddenly become self-aware, you “woke up” and you see
your fellow Roomba bots bouncing off the walls like morons, and suddenly you know
WHY they’re doing it.
There is no conceivable way to quantify the ADVANTAGE this gives you in every aspect
of your life.
From your romantic relationships to your business relationships to selling to making
money…to whatever.
But, the problem for many people is that they don’t want to accept this reality.
The idea that we are not special snowflakes and that we are, in fact, highly predictable,
fallible lumps of flesh with a pre-programmed set of actions that go on like clockwork, is
terrifying to most people.
They don’t want to think about it.
Rule One:
You’ve Never Made A Rational Decision In Your Life
Everyone – unless they have literal brain damage – buys based on emotion FIRST,
then they rationalize that decision later with logic.
If you’re a healthy functioning adult, every decision you’ve ever made in your life
(including the decision to buy this book) was made emotionally.
Now, if you ARE in fact a healthy functioning adult, your pre-frontal cortex is doing hula-
hoops right now recalling your reason for buying this book (and other purchases you’ve
made in the past) and you’re rationalizing it.
You want to make more money, easier.
You want more clients, faster.
You want to work from home (or anywhere in the world with a laptop).
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I promised you the knowledge of how to do these things, and – rationally – you
purchased this course because of those logical reasons.
You had a desire, I promised a solution to that desire.
But, as you’re about to find out, it wasn’t logic that made you buy this book.
It was your desire to…
Satisfy Your Emotions
You FELT the desire to make money.
You FELT the time and freedom that you may have if you learn these skills.
You FELT the lifestyle that you could live.
Although you rationalized these things logically, telling yourself that you made the
decision to buy this book for practical reasons.
The real reason you took the action in that moment was to satisfy those feelings – those
desires…those primal urges.
Some of you may have envisioned yourself shoving it in the face of your asshole boss,
as you walked out of the office that last time, to jet off to Bali and make six figures
writing pool-side at a five star resort.
You may have grinned at the thought of all your old co-workers still stuck there at that
dead-end job, liking your beach-side Facebook posts from their depressing cubicles.
Perhaps you thought about the things you could buy with the money you made.
The things you could do.
Regardless, it was not a rational, calculated reason you bought this book – you were
compelled to buy it in order to satisfy deeply felt emotions.
Every great artist of persuasion knows to appeal to emotion for this very reason, and to
stray away from appealing to logic and intellect alone.
Robert Collier, in his book from 1930, had this to say…
To get action, you need to arouse emotion on the part of your reader. You
may convince his intellect that the thing you want him to do is right and is
for his best advantage, but until you arouse in him an urgent desire to do
it, until you make him feel that whatever effort it requires is of no account
compared with the satisfaction it will bring him, your letter is lacking in its
most important essential. It may have everything else, but if it lacks that
faculty of arousing the right feeling, you might as well throw it away. It will
never make you money
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Knowing this simple fact – that people buy emotionally first, and justify it later with logic,
will allow you to generate absurd amounts of money and get damn near anything you
want in this life.
Let’s take a gander at…
The participants chose Pepsi when blindfolded and still chose Pepsi when they could
see the branded cans, because the decision had emotion removed.
In other words, you would need to be brain damaged to escape the reality of emotional
decision making.
This first rule is vital because it explains why so many people with really great products
that are often superior both in quality and cost to competing products simply fall flat and
fail….
Because the people marketing those products attempt to do so using logic.
And don’t we wish that life was this way? That it was LOGICAL?
Don’t we all wish we could hang a sign up and casually explain why X is better than
Z…and people would just put two and two together to make a logical decision?
Don’t we wish that simply doing a good job at work gets you promoted?
Rather than the fact that, it isn’t how good you are at a job that gets you promoted, but
how much people like you (despite your skill set).
The thing is that many of us (who are still in the Roomba stage) will think that our
decisions are based off logic while the other guy’s isn’t.
The fact is, we’re all in the same boat.
And that’s helpful, because if you can recognize the emotional, primal reasons you
make decisions…you can figure out how to arouse it in your target audience.
So, if you really want to sell something or persuade somebody to do anything, you have
to appeal to people’s….
faces of every single family member that doubted him over the years would make Bob
seem like a bad person.
In other words, trying to logically explain to them why they should buy from you is leaps
and bounds less effective than simply making them the center of attention and letting
them talk about themselves.
Not rational is it?
Why should someone want to buy from you, simply because they like the way you treat
them? Rather than buying because they really, genuinely need the product or service?
Harvard Business School professor Gerald Zaltman notes that a full 95% of all our
purchase decisions are based solely on our initial emotional reaction.
This rule is why, whenever I hear someone say…
Rule Two
You Are a Helpless, Pre-programmed Humanoid
Carrying Out The Decisions Your Subconscious
Makes
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Then modern man coming by and building a modern sky-scraper using the granite
castle as a foundation, then that’s kind of how your brain evolved.
Your “reptilian brain” is that clay house – it was there first.
This is the brain that is purely reactive based on stimulus without really thinking.
This brain is responsible for the “Shit!….what’s that sound? Freeze? Run? Fight?”
responses.
And yes, your reptilian brain is pretty much the same as that lizard hanging on your
window (we have a lot of them here in Thailand).
This part of your brain is the oldest because it evolved about 250 million years ago. It is
essentially your brain stem.
The best way to think about this brain is self-preservation – it keeps an eye out for
enemies (or, in modern life, cars crossing the street or strange behavior of people
around you that do not fit the normal pattern of behavior you’re used to).
Next up we have your mammalian brain (that stone castle), which evolved about 50
million years ago.
This is essentially the same as any other mammal that you can imagine…like dolphins.
This brain is also referred to as your emotional brain. This is where we house what is
“real”, “true”, and important to us.
Next up we have that sky-scraper, the newest part of our brain called the “cortex” and
this is arguably what makes you human.
It’s what separates man from animal and makes you a “logical” human being.
This is also the smallest part of your brain coming into play about 40,000 years ago and
is STILL evolving.
This is also your…
Conscious Mind
This area of your brain is so new it doesn’t even start to develop until age three and
doesn’t fully develop until you’re around 20 years of age.
So, let’s look at this in terms of percentage.
A staggering…
Because the cortex takes so long to develop, there are many feelings and “pet peeves”
you have into old age that you may not even be able to explain (but that you try to
rationalize).
Let’s imagine for a moment that a little girl was hugged by her father only when she was
crying or upset.
Later on in life, perhaps when she’s 25 and gets a promotion at work, her new boyfriend
gives her a big hug in celebration….
But for some reason she feels sad.
She wonders why, when she is having one of the best and most important days in her
life, she feels so sad and like crying now that her boyfriend – whom she loves – is
hugging her.
It’s because her subconscious came to associate hugging with crying. Just like a dog
associates “sit” with “treat”.
In the study, participants were able to freely decide whether they wanted to press a
button with their right hand or left hand.
There was one condition, though – they had to REMEMBER the moment they decided
to use their left or right hand.
The researchers then used brain scans to see if they could predict which hand the
participants would choose BEFORE they were consciously aware of it.
The results?
The researchers were able to predict the decision a full seven seconds before the
participants were actually aware of their own decisions.
John-Dylan Haynes, one of the neuroscientists involved in the study, concluded, “Your
decisions are strongly prepared by brain activity. By the time your consciousness kicks
in, most of the work has already been done.”
What are the implications of this?
Well…without getting too “woo woo” with you, the implication is that…
So, animal behaviorists decided to see what would happen if they took a fake stuffed
polecat (which typically prompted the turkey to fly into a fit of violent pecking and
clawing) and put a recorder inside with the “cheep-cheep” sound of baby turkey chicks.
The result?
Even though the image of the polecat had not changed, the turkey’s maternal instincts
were immediately triggered and she began coddling the polecat as if it were her own
turkey offspring.
In other words, these auto-pilot “triggers” were manipulated.
Look – the reason it’s important to at least study these things (instead of either ignoring
them or pretending they don’t exist) is because, if you shed light on these realities, then
you finally DO have some notion of control - over yourself, over your reality, and over
other people.
When that angry motorist gets in your face and starts screaming at you for cutting him
off and you begin to feel your blood boil (as your reptilian brain is telling you this person
is too close to your space and you should get rid of them for your own safety), you can
recognize what is happening.
That person isn’t angry at YOU, that person is angry at decades of sensory experiences
that have culminated in their subconscious, just to be irrationally triggered at that prime
moment when you unwittingly cut them off in traffic.
And your response to it is just as triggered….unless you can watch yourself having this
reaction and then stop it before it gets out of hand.
By simply being AWARE of these things you have more control over your life than the
vast majority of people who let their emotions rule them without knowing why…
People who generally walk through life only REACTING to their environment, instead of
understanding it and thus exercising a certain degree of control of it.
Whether or not free will exists doesn’t really matter to me.
Most of you (including myself) will – despite whatever evidence that arises – tell
ourselves we have control, because if we don’t we will fall apart and so will our society.
As psychologists Kathleen Vohs and Jonathan Schooler found out through several
studies in 2002, people who believe they have free will are more likely to examine their
performance while working…
Show up on time for work…
Not cheat…
And generally do all the things that we believe are “morally” correct (such as bringing a
wallet stuffed with cash to the police station even though you could take it and nobody
would be the wiser).
And the knowledge of this is what gives you the superpower of persuasion.
You’re still a Roomba – bouncing around the walls out of habit – but now you’re a
Roomba that is self-aware… you know WHY you’re bouncing around the walls, and
when you know why, you have a greater degree of control.
But look, if this whole silly mess about “subconscious decisions” and the idea that
maybe free will doesn’t even exist is bothering you, I’d like to end Rule #2 with one of
my favorite quotes…
“Nobody exists on purpose, nobody belongs anywhere, everybody’s going to
die….come watch TV.” – Morty from Rick and Morty.
Rule Three:
You’re ALREADY A Selfish, Manipulative Asshole
One of the things you’ll notice about expert copywriters, competent salesmen, or even
history’s greatest leaders – basically anybody well-versed in the art of persuasion – is
that we’re all a little apathetic and cynical towards life in general.
Even the most charismatic leaders or those motivation junkies that pack out seminars
(who are also using the same persuasion principals) will talk about their craft in a kind
of, “Yeah, if you say this, people do that” matter-of-fact way.
Hell, even Tony Robbins lays his craft out on the line like that.
The reason for this goes back to what I mentioned earlier – the greatest salesmen see
life for what it literally is, not what they wish it would be.
And, to be able to persuade people to buy anything, even with knowing all the principals
we talked about so far in this chapter, none if it will work unless they’re actually willing to
manipulate another person into a sale.
And this, my friend, is where most people fall flat.
They recognize that they are essentially manipulating their fellow man on purpose and
they are doing so to benefit themselves (to make money, essentially), which goes
against the morals that they’ve been taught.
When we hear the term “manipulation” we think about psychopaths – heartless people
with no sympathy, who coerce others for their own benefit, despite whatever damage it
may do to the other person.
Now, I’ve attended a lot of talks and have read a lot of books from master copywriters
and other people versed in the art of persuasion, and I’ve seen all the different ways
they like to overcome the essential objection their audience has to the reality that, in
order to apply these principals, they will have to manipulate the emotions of another
person.
The common way these speakers and writers like to rationalize the manipulation
process to their audience is by stating some variation of…
“If you think about it, you’re making their life better off by selling them something that is
going to help them”
Or
“You’ll be doing them a disservice if you don’t sell them your product/service, because if
you could have made their lives better, but didn’t, who’s really in the wrong?”
This is all well and nice, but this goes against my desire – both for myself and others –
to recognize things as they literally are rather than sugar coating them in some way.
In order to do that, I’d like to phrase this a little differently.
Everybody Manipulates Each Other For Their Own Selfish Gain ALL
THE TIME And This Is A GOOD Thing.
Everyone likes to think they aren’t manipulative, even when they clearly do it on a daily
basis.
Let’s take a boyfriend and girlfriend on a lazy Sunday morning.
The girl tells her boyfriend she wants to go out for brunch at a new spot that just opened
up 30 minutes away.
The boyfriend doesn’t want to go – he wants to sit around the house, enjoy his Sunday,
and play some video games.
What the girlfriend does next, in order to get her way, is nothing short of pure, selfish
manipulation.
She will use every principal of persuasion she can to get her way.
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She may lay on the charm (appealing to vanity), tell him about the delicious food and
the atmosphere (fear of missing out), she may say she’s going to go by herself with her
girlfriend and this other guy named Timmy who’s just a “friend” (fear of loss, guilt), she
may tell him how much she’d appreciate it and how great she’ll think he is if he takes
her (appeal to pride), and more.
And, when she and her boyfriend are out spending $30 for overpriced eggs an hour
later, the probability is that she will not even consider –for a moment – that she has
been manipulative for nobody else’s gain but her own…completely selfish.
And perhaps, if she does half-way admit that she manipulated him, it wasn’t because
she was selfish…it was for his own good (he needed to get out of the house and enjoy
the day with his girlfriend, it’s “good for him”).
No matter how you choose to rationalize your manipulation, the fact is you do it every
day in every single social interaction you participate in.
You can manipulate somebody into eating cake and playing video games with you… or
you could manipulate somebody into eating a healthy vegetarian dinner and hitting the
gym with you.
It’s manipulation just the same.
The loving Christian is manipulating people when he tries to witness to sinners using
bible verses…even going so far as to use fear (burning in hell) as coercion and greed
(eternal life and riches) as reason or to use “acceptance” to attempt to integrate in with
the group-think.
What Makes You A Helpless Little Roomba Is Not Realizing You Are
Manipulative
What gives you superpowers is realizing you are manipulative – and so is everybody
else around you.
So…don’t hate the player, hate the game.
Like it or not, you’re in the game.
If you want an advantage, embrace your manipulative nature and use it as a tool to get
ahead and protect yourself (justify it morally however you see fit).
Otherwise, be used by the game – chewed up and spit out by those who see life as it is
and play accordingly within the confines of the rules.
Both are selfish pursuits, one just happens to have beneficial run-off.
Self-preservation dictates that we help other people.
Helping other people ensures that we ourselves are more likely to be helped later, it is a
long-standing evolutionary advantage to be “selfless” and contribute to the group.
So, even contribution to the group – no matter which way you cut it – is in and of itself a
survival mechanism for self-preservation.
A little jaded?
Sure… but if helping people makes you feel good, who cares?
There are far worse things you could be doing in the pursuit of making yourself feel
good, than actions which provide you an advantage, while also helping other people.
So when we talk about persuading people to buy something, we first need to realize that
the thing you’re selling needs to actually…
Be Valuable!
Then, you need to appeal to all those selfish emotions they have and tell them how your
product/services solves it.
Yet people will think, “I feel bad… I feel manipulative… I feel selfish.”
That person is buying because they’re selfish.
You’re selling because you’re selfish.
Welcome to the global economy.
Selfish is okay.
Manipulation is okay.
Be nice to yourself and stop feeling bad about it.
Be pragmatic about it, observe yourself from the third-person for a week, and see that
nearly everything you do is a persuasion game…trying to bring people on your side to
accomplish some goal.
And, sure, there are some straight-up assholes out there in the world who want to sell
you shit products and manipulate you in ways that does not benefit you but ONLY
benefits them.
But that’s a small percentage of people, because people who sell shit products are
chastised by society, end up in jail, or their business just plain fails when people catch
on.
So, you manipulative asshole – be proud yourself and get REALLY good at what you
do, because it’s going to make you a lot of money, and it’s going to help a whole hell
of a lot of people.
Professor Emeritus of Psychology and Marketing at Arizona State) book “Influence: The
Psychology of Persuasion”.
You should of course read both of these books as they are fascinating.
However, the principals themselves are not rocket science and I think we can easily
breeze through them here so you can use them immediately in the copy you write both
for yourself and your clients.
1. Reciprocity
If you do something for somebody with no expectation of being returned a favor, they
are more likely to do something for you.
I think that’s the “moral high note” way to look at it, but I look at it for what it is…
The result is that the Hare Krishna cult on a world-wide level gained millions and
millions for their cause, allowing them to expand, build buildings, and market
themselves further.
Cialdini observed that many of these people who received the flower (a Daisy I believe it
was) would simply throw it in the first trash can they saw.
And, every once in awhile, cult members would roam around the airport and pick the
flowers out of the trash, and offer them to new people.
Of course, over time, airports banned these people and, even before that, folks would
do everything they could to avoid being handed a flower (after they began catching on
to the scheme).
Why did they go out of their way to AVOID rather than just REFUSE?
Because being handed a flower – no matter how much they hated these people – made
them feel FORCED to reciprocate.
In order to avoid the psychological pain and burden of this, people would walk ten
minutes out of their way just to avoid it.
You see, the law of reciprocity works even if the person being provided the “free”
thing…
Such as “Three Steps To Get Yourself Out Of Debt”. The information is valuable and
useful so the prospect feels as though they received some kind of value, so they need
to pay some money for it even though it was “free”.
That’s why in online marketing the practice is always to give out plenty of free and
valuable information.
Novice marketers – or laymen – will scoff at this and say you’re giving too much out for
free without charging.
But because of the rule of reciprocity, you make significantly more back in return.
People HATE being in debt and will do anything they can to “square the account”,
especially when it comes to having received a gift, no matter how small or seemingly
insignificant it really is.
2. Commitment/Consistency
Another silly psychological quark of mankind is our undying need to be consistent.
We cannot STAND to be inconsistent.
If we did something in the past, we are likely to behave in the future the same way in
order to remain consistent with our past actions.
And we often do it for no other real reason than to ensure we are consistent.
You see, one of our deepest human needs is that of identity – of “knowing’ who we are.
We want to feel as though we have a set of principles that we are…
Even in the face of overwhelming facts that prove the other party logically wrong in
every way, rather than change their mind or concede failure, they will walk away
determined to find some THING that helps them rationalize and justify their original
opinion, for no other reason than they made it, now they have to stick with it (in simple
terms anyway).
One example (and I’m heavily paraphrasing) in Cialdini’s book centers around his
attendance to a “meditation group” which really just turned out to be a kind of cult.
At the end, the leaders were promising what many religious-oriented groups do such as
peace of mind, tranquility, enlightenment, everlasting life, and so on….for a price tag.
Well, at one point Cialdini’s friend blurted out to one of the leaders a rebuttal to what he
was saying, and the leader found himself unable to answer the question and conceded
that he would have to “get back to that with an answer later” as it involved some
thought.
Well, Cialdini and his friend thought, after that, nobody in the group would sign up for
this expensive training they were selling.
So, imagine their surprise when MOST of the people signed up after.
Even the leaders of the event admitted to being surprised.
And when asked why those people – even after the embarrassing Q&A session –
signed up, the general consensus was that they had already made the decision to be
happy, and that the decision was based around what this group was teaching.
If they let themselves think TOO HARD about the situation, they may change their mind,
which would affect their happiness level.
In other words, they did everything they possibly could to simply be consistent with the
original decision they had made, despite it being an obviously flawed decision.
In marketing we know that small decisions lead to big decisions because of this
principal.
If somebody pays $1 for a piece of information, they’re likely to stay consistent with their
first action by paying $5, then $100, then $500 to the same person for the same type of
information down the road.
And, just to wrap this up as the reason “why” we do this on an evolutionary level, the
consensus seems to be that, the more “consistent” we are with our past decisions, the
more predictable we are, which allows people to easily read us over time and know how
to treat us, which helps build the “tribe” as it were (civilization itself).
3. Social Proof
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There are a lot of “social experiment” videos online that like to play around with social
proof.
For example, there’s one where a man in a suit falls down in a public space and a
bunch of people rush to help him.
Then, they dress the same man up as a homeless person and when he falls down
nobody comes to help him.
Or the one where a hot white girl is blatantly stealing a bike (and nobody seems to care,
and one guy even helps) and then a black teenager starts to steal the bike and a crowd
of people immediately surround him and call the police.
These videos like to play around with deep-seeded stereotypes and prejudices.
And almost everyone who sees these videos – wanting to consider themselves good,
moral, and upstanding citizens – will say…
So heavily do we as humans wait to take action or make decisions until we first observe
the actions of others, that you can quite literally MAKE people do stupid shit that makes
no sense.
For example, walking into an elevator and, instead of facing the door, facing the back of
the elevator.
Numerous experiments have shown that, when someone walks onto an elevator with
two other people, and those two people turn around to face the back, the unsuspecting
guinea pig in the experiment will almost always turn around with them, without even
blurting out…
“Why The Hell Are You Weirdos Turned Around In The Elevator Like
This?!”
The reason is because they think the other people in the elevator must know something
they don’t.
Another experiment showed a girl waiting in a lobby.
Everybody else in the lobby were actors who were instructed to stand up from their
seats every time a bell rang.
The first time it happened, the unknowing subject in the experiment looked a little
freaked out – why did all these strangers stand when a bell went off?
The second time it happened, she looked as if she felt guilty – like she was doing
something wrong.
The third time it happened, she stood up with everybody else.
After awhile, the crowd of paid actors in the lobby began thinning out until this girl was
the only one left and still, without questioning why, every time the bell rang she stood
up…even when nobody was there.
So, when someone is burning alive in a car, we automatically tend to look at the next
guy – is he going to run over there? What about the person on my left? No?
This causes nobody to take action because the people around them are not taking
action.
We all like to think we’re edgy non-conformists who wouldn’t do things just because
other people are doing them, or who would be a hero rushing into the flames to save
someone screaming for help while all those cowards stood by filming on their phones..
but all those people doing that are…
And there is a very good evolutionary reason for this – if everybody else is running one
direction, you better bet your ass it would be safer to assume you should ALSO run
(instead of trying to figure out WHY they’re running).
More often than not, it’s because something big and bad is coming.
We look to “the herd” for cues on how we ourselves should act because it is what
protected us for hundreds of thousands of years when we were running around with our
dicks out, throwing pointy sticks at things for dinner.
Did you know that your natural reaction to vomit when you either see or smell someone
else vomiting is part of this social proof?
If you’re sitting around in a circle and someone begins violently vomiting after they just
ate those yummy looking berries they found on the ground, chances are they are
vomiting because the berries are poison.
So, your body automatically starts wanting to vomit too because – chances are – you
just ate the same thing they ate.
So, how do we use social proof in marketing?
By talking about how many products you’ve already sold, how many happy customers
you already have, by providing lots and lots of glowing testimonials and five-star
reviews, using case studies, reviews, and so on.
4. Authority
There’s a famous experiment that was conducted by Psychologist Stanley Milgram, in
which subjects were put in a room while a man in a lab coat (the authority figure) told
them they would be turning a knob that would administer electric shocks to another
participant in a viewing room.
On the knob were about 10 numbers, each time they went a number higher, the shocks
got worse.
The man in the lab coat would then tell them to turn the knob to 1, to start.
They would witness the man in the other room go “ow!” and look a little uncomfortable,
Maybe he’d laugh a little and say “That hurt!”.
Yet, as the authority figure told the subject to keep going up in numbers those “little
shocks” turned violent.
The man in the other room began…
Yelling and screaming for somebody to come and get him, to please unhook him from
the machine, to please let him out.
The researchers wanted to see how far these subjects would go with this knob. How
many would go all the way to 10?
The answer is that the overwhelming majority of participants turned the knob all the way
to 10, even when they could visibly see the shocks that it was giving the other man.
By level 10… he was laying on the ground, silent, twitching slightly, whimpering and
crying for the pain to end, and still the overwhelming majority chose to shock them that
one last time, at the highest voltage.
Now, in the experiment itself, the man in the other room hooked up to “the machine”
was just an actor (a really good one) and the knob the participants were turning actually
did nothing.
And, they weren’t mean, heartless people either, many of them…
Pleaded With The Man In The White Coat To Let The Stop!
They would shake and cry and say “please don’t make me do it” before turning the knob
one level higher.
It was observed that strong, square-jawed, broad-shouldered, confident men would walk
into that room, and by the end of the experiment they were crying and bawling like
babies at the pain they had just inflicted on this poor, poor nameless bastard in the
other room.
So… why did they do it?
For one single reason….
And yet, most of you reading this now, know how easily those with ulterior motives and
sociopathic tendencies can exploit people’s natural affinity to trust those who are in
positions of authority.
When we use authority in selling, we’re doing so with proof.
We’re explaining the reasons, the facts, the figures, the data to back up our claims, or
we’re citing our client’s long, illustrious career, the millions of sales he’s brought in, all
the people’s he’s helped, all the places he’s taught at, and so on.
Authority is important to getting someone to trust your promises and the product/service
being offered.
It’s also POWERFUL to a fault.
5. Liking
Everything is easier in life when people like you and that’s no different when it comes to
selling something.
Common sense would tell you that people don’t want to buy things from someone they
don’t like.
And who do people like the most? Well…
You don’t just want to understand what they want and what they desire, but also how
they talk, how they might dress, the TV shows they watch, how they spend a Sunday
afternoon, what kind of food they like, whether or not they have a family, where they
might live, the job they might have, and so on.
And then you want to make them LIKE and TRUST you by sharing their values and
talking to them in a way that makes you sound like them.
The closer you can “mirror” your audience in the way that you write to them, the more
they’re going to like you, and the more they like you the more they’re going to trust you,
and the more they trust you the more likely they are to buy from you.
6. Scarcity
The more rare and scarce something is – and the harder it is to obtain – the more value
we assign to it naturally.
Something that is readily and easily available for any Tom, Dick, and Harry that wants it
is not something we assign any meaningful value to.
In other words…
In order to unload these cars quickly, the man applied the principal of scarcity.
He would put an ad out that the car was available and, inevitably, he’d get some calls
from interested prospects.
Instead of, for example, scheduling three appointments to see the car each at different
times (one at 1PM, one at 2PM, and one at 3PM) this very smart man would…
Or, I may say that the current price is a promotional price and that I can’t promise that it
won’t go up soon.
In fact, the price could go up in the next ten minutes, if you leave this page now and
come back, you could be paying 50% more than you are now.
All of this is true.
I often stop selling a product after a certain amount of people buy.
Or, I may raise the prices of my products, especially if they’re selling well and I see that
people are willing to pay it.
For physical products – that actually require manufacturing, warehousing, and shipping
– you can quite honestly say that you don’t know how long supplies are going to last
and, when they run out, it’s going to take X time for more to become available.
You can even name a certain amount of those products that are manufactured at a time
– and there are only 150 left.
After that people will have to go on a waiting list until the next manufacturing cycle.
You could say that your 30-day money back guarantee only applies to the first 100
people that purchase (or simply list that this guarantee will not be available soon).
No matter what, it is a REQUIREMENT that you inject some kind of scarcity into the
close of your sales page.
No matter what kind of page you’re writing, no matter what kind of product or service it
is, you must find a way to inject some kind of scarcity into the situation to create a
pressure of urgency.
This also ensures that less people will return the product because it is “more delicious”.
They feel like they got their hands on some kind of fleeting thing, why would they give it
up after that?
I Will Teach You More About Marketing In This Short Section Than
Four Years Of University Could Teach You (Or Two Years At An
Agency Could Teach You)
How?
Because I’m going to cut out the horseshit and get straight into what works and what
doesn’t (and why).
Let’s start with…
Sexy Barby!
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And damn if she isn’t impressed with the red Nissan sports car the GI Joe just drove up
in.
She comes down from the top of the doll house, dressed scantily clad in a shiny dress,
and hops in GI Joe’s fiery red Nissan.
They speed off.
And, just as they do, Ken steps out from the doll house, looking sad.
That cool GI Joe son of a bitch with the awesome red convertible Nissan just took off
with his trophy Barbie bitch!
Then, at the end of the commercial, we see a close-up of the Nissan logo with the
words…”Enjoy The Ride.”
So CREATIVE, Right?
The advertising industry seems to agree.
The Wall Street Journal calls the commercial campaign the most successful TV
commercial of the year!
Magazines call the ads the best of the year as well – article after article.
The people who wrote the campaign (the copywriters) and the art directors appear on
Oprah.
There’s even talk that a TV series will be made about the characters in the ads.
Then, the head honchos of that marketing agency get inducted into the Advertising
Hall of Fame.
When they step on stage, the rock song from the commercial campaign starts playing
and they receive a standing ovation!
People are NUTS for this campaign.
They’re stoked.
These people are GODS of advertising!
Why would any business on the planet pay money for advertising?
Is it to entertain people?
Is it to get “people talking”?
Or…is it ultimately to get sales…
Not 1 year from now…
Not 5 months from now…but RIGHT NOW.
I don’t know about you, but I don’t think you can call any marketing campaign a success
because you won some awards and people were “entertained” by it.
If it didn’t verifiably make SALES – in that the client spent $1 and made at least $1.10
back, then it is a FAILURE.
Which brings me to – what I consider – the better school of marketing…
They opine 30 second commercials are more cost-effective than two minute
commercials. You know they’re wrong.
In print advertising they opine that short copy sells more than long copy. You
know they’re wrong.
They indulge in entertainment. You know they’re wrong.
My secret weapon.
When I started Ogilvy & Mather in New York, nobody had heard of us. But we
were airborne within six months and grew at record speed.
How did we achieve that?
By using my secret weapon – direct mail.
Every four weeks I sent personalized mailings to our new business prospects.
I was always amazed to discover how many of our clients had been attracted to
Ogilvy and Mather by those mailings.
That was how we grew.
Whenever I look at an advertisement in a magazine or newspaper I can tell at a
glance whether or not the writer has had any direct response experience.
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If he writes short copy or literary copy it is obvious that he has never had the
disciplines of writing direct response.
If he has had that discipline he wouldn’t make those mistakes.
Nobody should be allowed to create general advertising until he has served his
apprenticeship in direct response.
That experience will keep his feet on the ground for the rest of his life.
You know the trouble of many copywriters and general agencies is that
they don’t really think in terms of selling.
They’ve never written direct response. They’ve never tasted blood.
Until recently direct response was the Cinderella of the advertising world. Then
came the computer and the credit card and direct marketing exploded.
You guys are coming into your own.
Your opportunities are colossal.
As a rule, no agency should show a campaign to a client unless it has first been
vetted by a direct response expert.
Ladies and gentlemen I envy you. Your timing is perfect. You’ve come into the
direct response business at the right moment in history. You’re onto a good thing.
For 40 years I’ve been a voice crying in the wilderness trying to get my fellow
advertising practitioners to take direct response seriously.
Today my first love has come into its own.
You face a golden future.”
This kind of “welcome” video which was made by Ogilvy sometime in the early to mid-
80s (I’m not exactly sure) is just as applicable today as it was then.
If he was alive today and making the same video, he’d be talking about our ability to
easily (and cheaply) run Facebook ads, Google ads, Twitter ads, Instagram ads, and
more.
And track every single click and how many of those clicks turned into sales.
He’d be talking about our ability to maintain relationships with our customers and clients
through email (rather than direct mail – a far more cumbersome process).
Internet advertising IS direct response advertising and it makes it easier to do on a
scale we’ve never seen before.
Somebody with $50 and the ability to write good copy can write themselves into
$30,000 a month in a matter of days.
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But, before I get into that, I want to talk a little about the history of direct response,
because the tendency is to think that it’s only online…which really discredits 100-plus
years of its history.
The simple fact of the matter is that direct response marketing is more effective than
brand awareness marketing for the following reasons…
We can track the sales and therefor PROVE what is working and what isn’t
(anything else is just an “educated guess” at best)
Sales are immediate and lasts months, years, and even decades – there is no
guessing whether or not something is working, you’ll know within hours or a few
days max.
creativity worked better during fringe time than the 30-second commercial during prime-
time).
Brad is Single
Los Angeles. From/one way, incl taxes.
€169
Oh how delightfully witty and creative!
It got picked up by The Telegraph and a few other international news agencies and of
course, that means it was “successful” because, you know, people are talking about it
(just like that Nissan campaign).
But, here’s the real question…wouldn’t you like to know for SURE whether or not this ad
was successful?
Now, one could of course say, “We could look and see if there were a spike in flights
booked to California from where the ad was shown.”
Sure…but was it THIS ad, the articles that were written about it, maybe a billboard that
caused the spike (or drop)…which ad was it?
Or…coincidentally, did simply more people decide to book a flight to California during
that time?
I, personally, find it hard to believe that anybody looked at “Brad is Single” and thought
“That’s a great reason to buy a flight RIGHT NOW!” After all, if that were the case…
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Imagine for a moment – if you will – that you went up to a car salesman and instead of
him telling you about the benefits of the car, he sat you down in a chair, wheeled out a
portable stage, and started putting on a magic show.
Perhaps he pulls a red Nissan out of a hat, or makes one disappear.
Perhaps he saws a red Nissan in half and pulls the two pieces apart, just to reveal that
the Nissan actually had no damage to it whatsoever.
Maybe he trots out a line of half-naked Victoria’s Secret models and has them start
rubbing themselves all over the car and moaning, “Oh my god, it’s soooo good.”
Maybe he tells you about a beautiful story in which a red Nissan convertible saved a
family full of clown midgets from a stampede of angry captured circus elephants.
Maybe you’d be impressed.
Maybe if you were a guy you’d pop a big, fat boner for the models.
Maybe you’d shed a tear at his sob story.
But what would happen if another salesman came up to you and asked you simple
questions such as….are you married?.
..do you have a children?
....how far is your drive to work?
....What car do you currently own and how long have you owned it?
....What are you looking for in a vehicle, are you wanting to do some off-road driving, go
into the mountains, head to the beach, or just stay in the city?
While Mr. Song-and-Dance is putting on the show, this guy is actually asking you
questions relevant your end decision.
Then, he’ll bring you to a car that fits your lifestyle and explain the benefits as they
relate to your goals directly.
Which one of these two people would you be more likely to buy from?
I think the overwhelming majority of us would agree that the second salesman is the
one that we would be more likely to buy from (or even listen to in the first place).
Yet, as was demonstrated earlier in this chapter, creative agencies think that the first
salesman is the most likely to generate a sale using his methods.
And, in fact, when the second salesman comes by to make the actual sale, the first one
may say he did a great job because it was his “razzle dazzle” performance that created
the “brand awareness” necessary to allow the other salesman to make the sale “easier”.
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You think that’s insane? So do I, but that is the basis of the philosophy that is creative
advertising and “brand awareness” style campaigns.
But, because we can PROVE our work here in the direct response advertising world,
copywriters over the last 100 years have learned that there are some undeniable truths.
In fact…
At that time Schlitz was number eight WAY behind all the other beer companies. They
were desperate to boost their standing in the beer world.
Also at that time, all the beer companies were advertising more or less in the exact
same way.
They were harping about how “pure” their beer was.
In fact, some took out full-page ads with a picture of their beer bottle with just the word
“PURE” next to it.
But that didn’t mean anything to the people seeing the ads because all the beer
companies operated in the same way.
They were all just screaming about how pure they were – what the hell does that even
mean? Do you know? I sure don’t.
You see Claude Hopkins didn’t want to sell anything that he did not truly understand.
So…
Hopkins replied…
“Yes, But The First One To Tell The Public About This Process Will
Gain A Big Advantage”
QUICK SIDE NOTE: Businesses are never good at advertising, no matter
how big they are. They are often too close to their product to see the
“angles” needed in order to sell it in a unique way. More times than I can
count, I have been researching a client, pulling out my hair trying to find
some unique selling point, just to have them off-handedly mention a
GOLDEN NUGGET of information that they thought was nothing special.
Happens all the time.
Back to story.
So, Hopkins sat down and wrote the following ad, very plainly and very simply laying out
the process he witnessed, because he knew something very important - explaining the
literal benefits to the prospect would be more valuable than any witty bullshit he
could come up with.
The ad was worded thusly…
PERFECTION OF 50 YEARS
Back of each glass of Schlitz Beer there is an experience of fifty years.
In 1848, in a hut, Joseph Schlitz began brewing. Not beer like the Schlitz beer of
today; but it was honest. It was the best beer an American had ever brewed.
This great brewery today has new methods. A half century has taught us
perfection. But our principals are 50 years old; our aims are unaltered. Schlitz
beer is still brewed, without regard to expense, according to the best that we
know.
We send experts to bohemia to select for us the best hops in the world.
An owner of the business selects the barley, and buys only the best that grows.
A partner in our concern supervises every stage of the breweing.
Cleanliness is not carried to greater extremes in any kitchen than here.
Purity is made imperative.
All beer is cooled in plate glass rooms, in filtered air.
Then the beer is filtered.
Then it is sterilized, after being bottled and scaled.
We agebeer for months in refrigerating rooms before it goes out.
Otherwise Schlitz beer would cause biliousness, as common beer does.
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Ask for beer, and you get the beer that best suits your dealer. He may care more
for his profit than your health.
Ask for Schlitz, and you get the best beer that the world ever knew.
Pretty simple, right? I bet you could write something like that in your sleep.
And yet this simple idea to just lay out the benefits (with a bit of subtle hype) brought
Schlitz from number eight, to the number one best-selling beer in America in just six
months.
And there it remained for decades.
Buy right now and I’ll give you $XXX worth of bonuses for FREE
Give me your email, phone number, and address and I’ll give you a FREE
ground-breaking report
Those are just a few examples. If we were traveling across a bridge in Medieval times
and an angry looking guy in a suit of armor said we can’t pass because we don’t have
the right papers… we may offer the angry mug an “incentive” to allow us to pass….
In other words, incentives are bribes. And bribes work.
If you look at how creative agencies run print ads, for example, they’ll take out full-page
(or even two-page ads) that show a gorgeous picture of the product, but say barely
anything about it.
They’ll do the same thing with display ads online.
But direct response copywriters will come in and take out a full-page ad and not show a
SINGLE picture of the product, we’ll fill the whole thing up with boring black-and-white
text, and guess what?
We’ll sell more of that product.
In fact, while general agencies are doing picture ads on Facebook, my ads perform ten
times better and they’re just REALLY long text (sometimes over 1,000 words with NO
picture).
This would give a agency designer a heart attack – “Look how boring and bland it is!”
they will exclaim.
Fools!
The most insane thing to me about creative agencies is how copywriters take a
backseat to designers… as if designers know how to sell anything (they don’t).
It’s all about “How can we fit the copy into the design?” and if the copy doesn’t fit the
design, they go back to the writer and tell them to trim it down, until it becomes
meaningless.
Designers, to me, are meaningless – they play a small, supplementary role.
My goal is to minimize imagery and maximize the literal words that will sell the damn
thing.
To go back to cars, look at how most of the print advertisements these days market cars
– just on looks.
They talk about how sleek it is, how nice the interior feels and looks.
They do this in maybe one clever sentence and show a BIG page of how the car looks.
Who cares?
Look at what David Ogilvy did – for example – with Rolls-Royce.
Instead of talking about how beautiful the car is and showing a bunch of pictures of it,
he wrote a big article and put a picture of the Rolls Royce off to the left hand-side.
The emphasis was on the article.
It started out like this…
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“At 60 miles an hour the loudest noise in this new Rolls-Royce comes from
the electric clock”
What makes Rolls-Royce the best car in the world? “There is really no magic
about it – it is merely patient attention to detail,” says an eminent Rolls-Royce
engineer.
Any agency designer would look at all these words and go insane arguing how images
of the car should be put front and center, and maybe they had room enough to keep the
slogan, “At 60 miles an hour the loudest noise comes from the electric clock”.
Let’s use another, more modern example.
For online marketers, the most effective way to sell a single product is to use what’s
called a…
But what was this creative agency’s answer to why the sales page wasn’t working? It
wasn’t to re-write it.
No, in their minds, the reason the sales page wasn’t converting was because…
They also have an understanding of the role the other people play – those who came
before them, that will be working with them, and who will come after them.
So that’s what we’re aiming for.
You’re a copywriter.
You don’t need to do all that other stuff (and you shouldn’t, as far as I’m concerned).
But, you should at least understand it from a bird’s-eye view.
Let’s start out with the realm in which you will be writing most of your copy.
Online Marketing
All marketing “funnels” share similar characteristics….
1. Create an offer
2. Generate targeted traffic to that offer
3. Convert that traffic into sales
4. Stay in contact with that audience over time to sell them new things later (they
build big email lists of buyers, then send those buyers to offers…usually to a
sales page that YOU write).
Let’s look at the most common ways your clients will be doing that in the online world.
So, every time somebody types that into google their ad comes up “Click here to find
out the best diet for dogs!”
On Facebook, they may create an ad that’s a little longer, “Do you want the best for
your dog? Did you know all other dog foods have X, Y, and Z junk in them and it’s bad
for A, B, C reasons? We have solved this problem, click here to see how…” and they
may include a picture of their product or a dog eating food or a cute puppy or whatever.
Once they click that ad, it leads to what is called a “squeeze page” (or a “capture page”
or “lead page” depending on who you’re talking to).
The goal of this page is to capture the prospect’s information (namely their email).
Any online marketing funnel wants to capture the email of a prospect. Because, if they
don’t buy NOW, they may buy later. If you have their email, you can email them later
and try to get them to buy.
There are typically two industry standards for this, but both involve a very simple, short
page that typically has nothing more than a headline (perhaps a short video included)
and a few bullet points.
The first standard is this…
They prospect goes to the squeeze page and the headline says something like…
Find out Why These Top Leading Pet Food Brands Are
Destroying Your Dog’s Health And What to Do About it.
Fill in Your Name and Email Below to Get This FREE life-
Saving Report.
Don’t Cut Years Off Your Dog’s Life, This Report Will Make
Sure Your Furry Friend Lives a Long, Healthy Life to The
End.
Below that will typically be a few bullet points of what the prospect will learn in this free
report and perhaps a short video as well.
The goal for this standard is to simply have the prospect provide their email.
Then, to email that prospect the report (which is informative, but also provides a call-to-
action to go to the sales page that you wrote).
It will also start them on a string of “nurturing emails” which will then try to provide more
value over the next few days/weeks with a final couple of emails issuing a call-to-action
to the sales page.
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The client may choose to have it where, when the prospect clicks “Submit” they are
automatically emailed the free report, but then they are also re-routed to the sales page
after they click “Submit” in hopes that they buy right away but not later.
Tests show sometimes this works better, sometimes it doesn’t.
IMPORTANT NOTE: As a copywriter, you could literally write the content
for this entire process. You could write the PPC ads, you could write the
free report (this is called “ghostwriting” and it’s typically considered an
“informational product” or a “whitepaper” or a “case study” whenever you
see people asking for that type of work, ask them, “Is this the primary
product? Or is this a free opt-in incentive?”). You could write the landing
page copy. You could write all the follow-up emails AND you could write
the sales page. Often times you can upsell yourself (if you want to) with
someone who is asking you to write a sales page, you can ask them about
the rest of their funnel….do they have the informational product written?
The ads? The squeeze page? The emails? Oh – you’ll do that too!
Regardless, the goal of this funnel is to capture information and repeatedly try to get
those prospects to turn into buyers by….going where?
Your sales page of course.
There is software out there that allows people to create a webinar and then have it run
every hour, on the hour, 24 hours a day for example.
Yet the webinar itself IS the sales page. So, if you were the copywriter for this you
would be essentially writing a VSL (video sales letter).
Offline Marketing
Most of the clients you’re going to get are going to be spending the bulk of their time
and money with online marketing because that is the fastest, easiest, and most effective
way of doing promotions (also the cheapest with the least hassle).
There is no printing involved or shipping and handling and so on.
But that, of course, does not mean that direct mail is dead. Far from it. The best
companies have a combination of the two, but the smaller companies (and individuals)
will start online first and expand through direct mail later (if at all).