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Using ApnaComplex-Members

The document describes a website called ApnaComplex that provides an online portal for apartment and community management. It allows residents to manage building details, pay maintenance dues, track issues, communicate with others, and helps simplify community management tasks.

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Dhaval
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77 views24 pages

Using ApnaComplex-Members

The document describes a website called ApnaComplex that provides an online portal for apartment and community management. It allows residents to manage building details, pay maintenance dues, track issues, communicate with others, and helps simplify community management tasks.

Uploaded by

Dhaval
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Better Apartment Management. Guaranteed.

https://www.apnacomplex.com
What is apnacomplex?
• Online portal (www.apnacomplex.com) for Apartment/Layout
Management
– Private and secure portal for each apartment complex / gated community

• Core objectives
– Provide transparency to all owners/residents on the finances and management of
their complex
– Reduce efforts put in by treasurers / facilities manager / managing committees to
manage their complex
– Make Society Management more Process Oriented improving the quality of life for
residents

• Provides tools that help Residential Complex / Layouts to manage their


complexes and for residents to communicate with each other
apnacomplex Features
What all can YOU do using
ApnaComplex?
Your Flat and Your Society
Your Flat – Central Place for everything related to your Flat
• Other family members
• Rental Leases and Tenant details
• Vehicles & Parking Lots
• Maids/Drivers/Cooks etc. working in your flat
• Maintenance Dues, Receipts
• Ownership History

Your Society – Central Place for everything related to your Society


• Maintenance Staff
• Facilities
• Documents, Photos & Useful Links
• Bye Laws
• Contacts of neighborhood suppliers/vendors
Communicate and Collaborate
Share Ideas, Photos, Documents, Contacts and more - not just
Common Areas!
• Have healthy discussions using access controlled Discussion Forum
auto synched-up with mailing lists
• Never miss a communication from Committee – receive and read all
notices on Notice board or in email
• Collaborate with other Residents by forming special interest Groups
within the community
• Interact with other Owners and still maintain your contact details
private through Secure Inbox
• Post Buy/Sell/Rent Classifieds reaching to all members inside and
outside your community through Classifieds
• Securely Share Photos of Community Events with in the Society
through Photo Gallery
Complaint Tracking
• Raise, track, update issues/suggestions related to your flat or
common areas using Complaint Box
• Get instant attention to your complaint with help of auto
SMS notifications to Estate Manager / Staff
• Unattended complaints get auto-escalated when SLAs are
not met
• Re-open/Provide feedback on each complaint using the
Complaint Rating
• Raise complaints through SMS!
Financials at your Finger Tips
• Never Miss a Due Date for Maintenance Charge Payment – Receive
Invoices from Association via Email in PDF and via SMS
• Never Pay Late Fees – Receive automated Reminders via email/SMS of
your outstanding due
• Never lose track of your payments – Get PDF Receipts via email when
you make the payment – View/Download past receipts online any time
• View financial history of all charges and payments levied/made for
your flat across any number of years through My Statement at any
time
• Increased Transparency for you as Society Expenditure, Balance
Sheet and other Financial Statements can be published easily by
Treasurers
How can YOU do using ApnaComplex?
See your flat details
Go to Home->My Complexes. Click the link against your flat number.
Add Family/Tenants to your Flat
Click Directory->Add Members
Manage Rental Leases
Go to Directory->Tenant Leases. Click ‘Add New Lease’
Post a New Topic for Discussion
Go to Forums->Discussion Forum. Click ‘Post New Topic’
Post a Notice to reach Members
Go to Forums->Noticeboard. Click ‘Post New Notice’
Smart Mailing lists
• Send a mail to [email protected] to
reach out to all members
 Send a mail to test-
[email protected] to reach out to
all owners
 Send a mail to test-
[email protected] to reach out
to committee members
• All mails are automatically archived in the discussion
forum

*Replace test-residency with our society’s mailing list name


Form Interest Groups
Go to Forums->Groups. Click ‘Create New Group’
Creating Photo Album
Go to Photos->Photo Gallery. Click on create album.
Raise a Complaint/Suggestion
Go to Helpdesk->Complaint Box. Click ‘Log a new complaint’
Raise a Request for NOC
Go to Helpdesk->Request Box. Click ‘Raise a request’
Make a Booking for Party Hall
Go to Facilities->Facilities.
Update Vehicle Details
Go to Home->My Vehicles. Click ‘Add Vehicle
Check your Maintenance Dues
Go to Home->My Statement. A –ve balance indicates the due you owe
Recording your Payment
Go to Home->Make Payment.
Like Us - http://facebook.com/apnacomplex
Have Feedback or Need Help? – [email protected]

Refer ApnaComplex to other gated communities!

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