TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO.

- ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation & communication
of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development (C ) 4M Change (D) Alternate Process Control
PROCESS OWNER : QA / Designer
By what (Equipment material) Risks : By whom (personal, training, know-how, skills):
MS Excel 1.) No timely review of Changes result in delay in implementation -Appropriate knowledge of Product and process
2.) Communication gap b/w customer and internal department for change evaluation
-Appropriate knowledge of Customer and IATF 16949
systems for change evaluation

Inputs: Outputs:
1) Customer & Internal Complaints 1) Technical verification of change prior to approval
2) Customer Engg. Change Note 2) Approved P/ECN - Proper verification of impact on
3) Localization, source change, VA/VE customer or IATF 16949
4) Capacity Constraints c/ms,resource 3) Cost impact verification
optimization 4) Customer approvals (wherever required)
Change Point Control System 5) Pre & post modified parts Inventory management
6) Communication of change at Gemba
7) Updated DFMEA & PFMEA and other relevant
documents standardized (if any)
8) Release of revised documents and proper disposal
of obsolete documents
9) Alternate Control Method / Updated 4M Change
How (instructions, procedures, Performance Indicators:
methods) 1) Change Request Note (Design and Process)
1) APQP and PPAP guidelines raised and pending status
2) Design verification
3) Lab Validation (wherever required)

PAGE - 01 OF 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations,Engineering & Marketing to ensure effective
co-ordination, implementation & communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development

S. No. Abbreviations and Terminologies

1 PPAP Production Part Approval Process

2 VA/VE Value Addition / Value Engineering

3 QPR Quality Problem Report

4 CRN Change Request Note

5 PFMEA Process Failure Mode Effect Analysis

6 APQP Advanced Product Quality Planning

7 ECN Engineering Change Note

8 PCN Process Change Note

9 ECRN Engineering Change Request Note

10 PCRN Process Change Request Note

11 QA Quality Assurance

12 Engg. Engineering

13 c/m Countermeasures

14 PCC Process Control Chart

Page 02 of 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation &
communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development
(A) - Products in Production
Job flow Resp Checking Point Document / Format

Start

-Customer / internal concern

-VA/VE Request/localization

Identify change Initiator -Customer input - Engineering Change Request

-Proposal by suppliers -Customer specific format
-Capacity constraints c/m

Technical Study & analysis of Initiator -'Customer Concerns Meeting - PCRN

the desired change
Minutes (to be treated as input for - ECRN
PCN & ECN Summary)

Registration of P/ECRN Quality Assurance -Duly approved by the deptt. Head - PCRN
of Initiating deptt. - ECRN
-Review Technical shall not exceed
D
10 working days

Not OK -Customer Specific requirement - PCRN

Systems
verification Quality Assurance (if any) - ECRN
by Q.A.?
-Systems compliance

OK

-Product/Design related change- - PCRN

Engg. - ECRN
Not OK
-Process related change
Technical Reject the
verification of P/ECRN Engg. -Verification w.r.t product input &
Change
output requirement,customer
specific requirements

OK
Engg.

Cost Impact
verification
by cost cell?

Not OK

OK Send the rejected Copy Engg. -Register the rejected P/ECRN with -ECRN Monitoring Sheet
to Initiator
remarks in Summary -PCRN Monitoring Sheet

A Finish

PAGE - 03 OF 09 SIGNATURE -MR

TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation &
communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development
(A) - Products in Production
Job flow Resp Checking Point Document / Format

-If any of the customer designated - PCRN

Yes
Is Customer Inform customer to Customer Quality characteristics are affected by the - ECRN
Notification take consent for Go-
Required? ahead Assurance change, customer approval is must
prior to the change implementation
No

Cost Impact approval for

Price Increase or Price
Decrease

Identify the availability and QA - PCRN

decision for old stock
- ECRN

Approve P/ECRN and update QA and Engg. Update P/ECN details -ECN
P/ECN -PCN

Inform about aproved QA to initiator -PPC to workout (as per P/ECRN

P/ECRN to Initiator
Initiator to PPC decision)
-Inventory Planning & disposition

Ensure updation of relevant

documetns and information to Engg. -ECN
relevant department
-PCN

Trial change Initiator -Trial basis (as required)

Implementation

Follow P/ECN Initiator -ECN

shedule / targets
-PCN

Compile all PPAP changes / Initiator/ QA -Customer specific requirements (if

documents (as required) any)

Submission of P/ECN with relevants

documents docs. to Manufacturing / QA -As per documents checklist in -ECN
Engineering head
PCN/ECN -PCN

PAGE - 04 OF 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation &
communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development
(A) - Products in Production
Job flow Resp Checking Point Document / Format
B

Approval By
Approval NO QA For PCN - Manufacturing Head -ECN
of P/ECN C
For ECN - Engineering Head -PCN

YES

Is Customer
QA -As per Customer Specific require- -Customer Specific Format
Notification
required? ments
NO

Yes

Inform customer for QA

approval

Yes
Customer Engg. / QA -ECRN Monitoring Sheet
Allot E/PCN No.
approval
received? -PCRN Monitoring Sheet

NO -With Proper Revision status

Release E/PCN & To concerned Deptts. -1 copy to PPC for Inventory -ECN
D related documents
& PPC disposition -PCN
-User department to ensure the
proper disposition of Obsolete
documents (scrap or retain with
"Obsolete" stamp - as required)

First supply after change Engg. -Attach Tag identification changed -Identification
implementation parts supply

Finish

PAGE - 05 OF 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation &
communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development
(B) - Products under development
Job flow Resp Checking Point Document / Format

Start

-Customer / internal concern - Engineering Change Request

Identify change QA -Customer ECN Note

-Proposal by suppliers

Technical Study & analysis of the QA -Disposition plan of Inventory stock

desired change (if required)
before change implementation shall
be clearly given
-Review Technical shall not exceed
C
10 working days

Registration of Engg. Change QA -APQP and PPAP requirements to -ECN Regiter

Note (ECN) be identified while registering ECN/ -CRN Format
PCN

QA -With "Release for Development"

Release trial
documents stamp and latest Revision status
-User department to ensure the
proper disposition of Obsolete
documents (scrap or retain with
"Obsolete" stamp)
Procedure - New Product
Development

Finish

PAGE - 06 OF 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation &
communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development
(C) - 4M Change Control in Production
Job flow Resp Checking Point Document / Format

Start

Identification for Changes

Production 4M Change relate to Men, Machine,
Material & Method

Production/ QA Share 4M Change Sheet with

Stop the production if change not
identified prior and follow Procedure - customer (as required)
Deviation Process

Updation in 4M Change Sheet QA Changes like - 4 M Change Sheet

Machine /Jig/Tooling Repair or modified(PM)
Any ECN, Manpower Change
Machine started after repair/ shutdown

Approval from QA is must & from QA - Incase of Men, Operator Skill 4 M Change Sheet
customer (if required) Matrix to be referred with verification
of first 5 piece

QA where deviation is involved, to be - Control Plan

Verification of product & process
verified as per that
parameters as per control plan and start
of regular production

Finish

PAGE - 07 OF 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations, Engineering & Marketing to ensure effective co-ordination, implementation &
communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development
(D) - Alternate Process Control Method
Job flow Resp Checking Point Document / Format

Start

-Ensure Primary Process Control Control Plan

Maintain list of alternate or backup
process control method (whereever QA like inspection, measuring, etc. List of Alternate Process
applicable)
- Alternate process control method Control Method
risk to be checked in fmea

QA - Periodic review of alternate List of Alternate Process

Review and update of alternate process
control method at periodic interval process control on six month basis Control Method
- To be also reviewed incase of fmea
updation & process control deviation

Before starting using alternate control QA Review of alternate process control Deviation Note / Register
method, approval from QA is must as
per Procedure - Deviation Process operation on daily basis to verify
implementation of standard work

QA For each alternate process control Standard Work Instruction

Ensure Standard work instructions for
each alternate process control method

Before shipping product that was QA To be informed to customer if List of Alternate Process
inspected or tested using alternate
method, inform to customer (if required) approval of alternate process control Control Method
method not taken from customer
(preferabbly during PPAP)

Restart verification when all error-

QA Ensure checking as per control Deviation Note / log book
proofing device or process are
effectively reinstated plan & closure of deviation

-Retention of first piece & last

QA piece of product made under
Ensure traceability of product produced
alternate process control method
under alternate process control
- Mention in process control sheet
for parts made under alternate process
control

Finish

PAGE - 08 OF 09 SIGNATURE - MR
TITLE : CHANGE POINT CONTROL SYSTEM DOCUMENT NO. - ENG-P-03
IATF 16949:2016 Clause Ref. - 7.5.2, 7.5.3, 7.5.3.2.2, 8.5.6 ISSUE - 00
ISSUE DATE - 01.04.17
PURPOSE : The steps to be followed by Manufacturing, Operations,Engineering & Marketing to ensure effective
co-ordination, implementation & communication of design/process changes
SCOPE : All products and processes (A) in Production and (B) Under development

S. No. Document No. Document Title Custodian Retention period

Page 09 of 09 SIGNATURE - MR