KEHINDE OLUWATIMILEHIN RUBBEN

SUMMARY
Dedicated and detail-oriented IT Support professional with 9 years of working experience
in providing technical assistance and troubleshooting solutions. Am flexible and able to
work with existing staff contributing the best of ability and to improve organization
objective and add more value. Adept at diagnosing and resolving hardware, software, and
CONTACT network issues to ensure seamless operations. Seeking to leverage my skills to contribute
[email protected] to a dynamic IT team.

08169624964 EXPERIENCE
EXPERIENCE
Agric Ikorodu, Lagos
https://www.linkedin.com/ IT SUPPORT OFFICER
in/timilehin-kehinde- OJWALE PILLAR METAL AND TECH
492873183/
2023 – TILL DATE
 System Maintenance and Upgrades: Conduct regular system maintenance on all our
Laptop, CCTV & NVR (BENIN, PH, OWERRI, LAGOS, ABUJA and WARRI), CCTV storage
updates, patches, and backups, to ensure the reliability and security of IT systems.
 Technical Support: Provide prompt first-line technical support to our clients on hardware,
software, and network-related issues. Ensure timely resolution of IT help desk requests.
SKILLS  IT Infrastructure Management: Oversee the maintenance, configuration, and security of our
Hardware & Software IT infrastructure, Network devices, and workstations.
Troubleshooting.  User Training: Conduct IT training sessions for outside Lagos outlet to enhance their
Microsoft Dynamics 365 technical skills and ensure proper usage of IT resources.
Operating System  Network Administration: Monitor network performance, troubleshoot network issues, and
Remote Desktop Support assist in designing and implementing network improvements and expansions.
Hardware Repair &
Maintenance DIGITAL MARKETING (REMOTELY)
Software Installation & ARASH HOMES INTERNATIONAL.
Configuration 2023 – 2023
Network Troubleshooting  Design, build and maintain our social media presence.
& Installation  Identifies appropriate social media platforms and other web- based tools to use in the
Backup & Recovery promotion of each product or service.
CCTV installation &  Reports campaign results to management, addressing any questions or concerns.
Remote Control  Identifies and recommends improvements and modifications to existing programs and
Virtualization additional or new marketing strategies and opportunities.
 Work in conjunction with the company’s existing teams to produce landing pages and
improve user experience.
 Measure and report performance of all digital marketing campaigns and assess
EDUCATION against goals (ROI and KPIs).
Bachelor of Science (B.Sc.)  Manage paid media and digital tactics including but not limited to Website, Webinar,
Computer Science Google Ads, and Email.
National Open University  Maintains current knowledge of online marketing opportunities and trends, web
of Nigeria. analytics, and SEO techniques.
2020 - 2023
IT MANAGER (SYSTEM ADMINISTRATOR, SOCIAL MEDIA OFFICER, WEB DESIGNER)
National Diploma
BA LAW LLP (CHIEF DR, BOLAJI AYORINDE SAN, DOC, FCArb, SOS).
Computer Engineering
2022 – 2023
2015 - 2018
 Working knowledge of various latest hardware, software, network, and
security solutions and their application/possible use in the company’s
environment.
LANGUAGE  Maintaining computer networks Routers (LAN AND AP).
English  Performing of research on current benchmark and audience preferences.
Yoruba
 Create actionable plans to both grow and maintain followers through popular
social media platforms such as Twitter, Facebook, Pinterest, YouTube, and
LinkedIn.

 Physical Hardware. Installing, Configuring of new systems and Network Equipment.
 Maintaining current knowledge and understating of security (CCTV CAMERAS), training,
and communicating best practices to offer the best solutions and protection to the
company system.
 Troubleshooting, Resolving, and communicating Networking issues to other branch and
management.
 Ensuring that the Company’s Computer systems are properly maintained and functioning
optimally at all times
 Ability to communicate technical information to other technical
 Teams members but also to Coworkers, in other department who may not have knowledge
of technical terminologies.

I.T SUPPORT & SYSTEM ADMINISTRATOR

UACFOODSNG 2019 - 2022
 Use of network management software including Windows server,
 Active Directory, and computer management software applications.
 Support installation, configuration, and support of Microsoft Office 365 on various
platforms and working knowledge of Microsoft Active Directory.
 Install and configure software (REMOTELY), Walk colleagues or clients through steps to
help them resolve their technical problems.
 Maintain procedures and reports that provide technical support to the entire
organization.
 To support the roll out of new computer applications and Analyze records and logs to
spot underlying trends and potential issues.
 Ensure efficient and quality assured implementation of Office 365 migrations and
solution deployments and Deliver technical solutions to Office 365 issues.
 Hardware Maintenance and Troubleshooting of Computer and CCTV backup storage
and updating patches.
 Maintain all local software, hardware and Troubleshooting resolving Networking issues.
 Ensure security through access controls, backups.
 Supervise and follow up on equipment maintenance performed by other contractors.
Provide daily support to the Abuja office and troubleshoot users. Implement and
enforce security on the network and prevent misuse of IT resources. Participate in
writing IT office policy. Responsible for IT inventory. Work closely with the DCOP and
procurement team to monitor distribution and location of IT equipment by performing
a yearly inventory check-up.

I.T SUPPORT & SYSTEM ADMINISTRATOR

UACFOODSNG 2019 – 2022
 Hardware Maintenance and Troubleshooting of Computer
 Provision and maintenance of ICT services across Ministries.
 Maintain and troubleshoot all network and computer related issues
 Reloading of Computer and installing other Application Packages.
 High school and Ministries Network Troubleshooting.
 Configuration of Access Point, Monitor performance and manage parameters to provide
fast responses to front-end users.
 Purchasing of Laptop, desktop computer and other computer.

CERTIFICATIONS
Certificate of computer Hardware maintenances 2015
Certificate in content Marketing 2023
Certificate of Completion Social Media Marketing Foundations.
Certificate of Completion CompTIA Network N10007 Cert Prep 1 Understanding Networking.