Boeing’s CBTA Program:

Enhancing Pilot and Maintainer Competency

Christine Bohl
Director – Commercial Training Market
Boeing Global Services

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 Investing in a safer industry –
Global Aerospace Safety
Initiative
 Why CBTA?
 Our CBTA program and solutions
 The “voice” of the customer:
CBTA value and challenges
 Next Steps

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Investing in a Safer Industry – Global Aerospace Safety Initiative

• Aligning safety management systems

• Enhanced support for customer
aircrews and maintainers
• Using Advanced Analytics
• Evolving to competency-based
training and assessment
• Strengthening our global safety and
regulatory engagement
• Operational Aspects of Design

Copyright © 2022 Boeing. All rights reserved.

Copyright © 2023 Boeing. All rights reserved.
Why CBTA?
• Boeing is evolving its approach on FLY
training customers’ pilots and Control flight path
maintainers. Do not hurry
• Pilots and maintainers will learn the
essential technical knowledge about
how to operate Boeing products safely
FOCUS
and develop the skills, attitudes and Control emotions
values required to achieve the highest Check fellow crew member(s)
levels of safety. Observe, identify and confirm
• CBTA is an evolution of Crew Resource
Management (CRM) and Threat and ACT
Error Management (TEM) programs.
Event management
• Like AQP and ATQP, CBTA seeks to use
• PIC designate PF
operational data to inform training • PM Communication and
programs. coordination
• Crew execute final plan

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 CBTA Traditional Training

9 Pilot competencies and TEM Curriculum Mainly three technical training elements

Develop competent and resilient pilots Goal Training and checking against a task list

Instructor – vs –
Student-centered Instructor-centered
Student Centered

Enhanced measurement of standards Assessment Numeric flight path deviation and tolerances

Drives relevant licensing system Licensing Requirements based on incidents/accidents

Comprehensive metrics Metrics/Data Limited metrics

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Learning program Learning environment Closed-loop learning system
• Building Resilience • Engaging and immersive • Collecting assessment data
• “De-mystify” industry theoretical training • Synthesize with operational data
guidance • Systems & procedures • Analyze and interpret the data
• Role of human factors • Deep learning, retention and real- • Establishing benchmarks & trends
• Evolution of CRM and TEM world application
• Learning Science research
• Training Needs Analysis (TNA) • Learning modality selection
• Training effectiveness studies
• Competency mapping
• Malfunction clustering • Drive standardization
• Instructor training • Elevate performance
• Instructor skills course (ISC)
• Facilitation & mentoring
• Instructor orientation to pilot
competencies (IOPC)
• Competencies & behaviors • Student-centric practical training
environment
• Importance of brief and debrief
• Optimizing FSTD time

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Pilot Competency Framework

Problem solving & decision making The Value of the

Pilot Competency Framework
Situational awareness
Pyramid focuses on a flow that
begins with knowledge foundation
Workload management

Application of procedures Establishes a common language

Flight path management - Automation

Provides a “guide” for observations –
enabling root cause analysis
Flight path management - Manual
Competencies serve as
Application of Knowledge countermeasures to threats & errors

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CBTA Learner Solutions:
Digital tools enhancing knowledge, application of procedures, problem solving, decision making and
other pilot and maintainer competencies.

Maintenance Synthetic Trainer Virtual Procedures Trainer

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Informing Training through Safety Data Analytics (SDA)

Tailored Recurrent
Training Programs

Safety Performance
Benchmarks
Quick
Access
Recorder
Data
Correlation Analytics

Monitoring and Training

Effectiveness Assessment

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CBTA Courses

• Instructor training • Recurrent Training

• Instructor Skills Course (ISC) • FAA program
• Instructor Orientation to Pilot Competencies (IOPC) • EASA Aligned program
• Recurrent Instructor Training – focus on calibration • Jet Bridge
• Type Rating • Command Upgrade
• PEC (EASA) and STAR (FAA) Courses • Specialty Course Training
• Differences Training • Upset Prevention and Recovery Training (UPRT)

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Customer-Centric Journey
Small Group Tryouts (SGTO) Collaboration with Airlines
• Instructor training (IOPC) • Several airline partners have been deeply
• 737NG and MAX Type Rating & PEC involved in the development and
implementation
• 737NG/MAX Recurrent training
• Validate deployment patterns
• 787 Type Rating and PEC
• Includes regulators and unions in collaboration
• Jet Bridge
• 8 customers participated in SGTOs

Heads of Training (HoT) Engagements For Credit Training

• 14 HoT engagements at Istanbul, London- • 737MAX Type Rating
Gatwick, Singapore, Miami, Shanghai an • 60+ pilots trained
Addis Ababa • Developed Type Rating Preparation Guide so
• 79 customers and 26 regulators that students and Training Managers know
• Instructor training what to expect out of the program.
• 737NG/MAX Recurrent program + UPRT • Support of new entry into service customers
• Program and learner solutions overview
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Common Customer CBTA Challenges

• Where do I start?
• How do I engage and work with my regulator?
• How do I engage an work with my pilot’s union?
• Grading!
• How do I train and standardize my instructors?
• What if instructors don’t “buy in” to the concept?
• How do I balance this change with other
challenges?
• How do I manage all the data?
• How will I know it’s having an impact on safety?

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Next Steps for CBTA
• Instructor Training course updates:
• New videos, Instructor Recurrent Training
• Support to customer 121 operations:
• 12 customer engagements in 2023
• Early Career Training:
• Core FAA & EASA programs
• Supplemental Content Library
• Maintenance training:
• Digital Solutions and Enhanced Practical Training
• Regulatory Engagement on CBTA
• Aircraft Manufacturers Flight Training Association (AMFTA) Coordination

Copyright © 2023 Boeing. All rights reserved.

Copyright © 2023 Boeing. All rights reserved.

Copyright © 2023 Boeing. All rights reserved.