Scribd
Upload
11 views1 page

ChatTranscript 3

Cncnd

Uploaded by

alemanmarcus60
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
11 views1 page

ChatTranscript 3

Cncnd

Uploaded by

alemanmarcus60
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
You are on page 1/ 1

Rafael D.:Thank you for contacting PlayStation, my name is Rafael D.

how may I
assist you today?Remember: Please do not refresh your screen as it will disconnect
the chat session. Thanks!Me:I Have the PS5 Disc console. The USB port on the back
have broken I saw a in research where this is a know problem and and the warranty
cover this.Me:Both USB ports and broke. When you pull the Charger cord out it
pulled the blue plastic with it.Rafael D.:I’m really sorry for the inconvenience
you are experiencing with this issue. I’ll be more than happy to help you today. In
this occasion we will be working with the account you started the chat with. Allow
me a brief moment while I pull out your Account. Marcus, we are sorry for the
inconvenience you are experiencing, allow me to tell you that the type of support
you need is not currently being handle over chat support! To get guidance on how to
resolve your issue, please visit our website
https://support.playstation.com/s/repair-services?language=en_US; if the steps do
not work and it is necessary, our tool will take you through the steps to send your
device for repair. Will there be anything else we can help you with today?Rafael
D.:You are very welcome. Thank you for contacting PlayStation. I hope you have a
wonderful day.

You might also like