Project Synopsis

ON

Restaurant Management System

Submitted in Partial Fulfillment of the Requirements

for the Degree of

Bachelor of Technology

(COMPUTER SCIENCE & ENGINEERING)

SUBMITTED BY Under Guidance Of : SUBMITTED TO

Sanjana(8521179) Mr. Tajinder Kumar

Garima (8520112) AP CSE

Session: 2020-2024

Department of Computer Science and Engineering

JAI PARKASH MUKAND LAL INNOVATIVE ENGINEERING &

TECHNOLOGY INSTITUTE,

Affiliated to Kurukshetra University, Kurukshetra

Radaur – 135133 (Yamuna Nagar)

 HARDWARE AND SOFTWARE REQUIREMENTS

Hardware requirements:

Processor : Pentium 4.0(1.6 GHz) and Higher

Memory : 512 MB RAM

Hard Disk : PC with 2 GB hard-disk

Software requirements:

Operating System : Windows XP/ service pack3

Tech Stack : CSS/JAVA SCRIPT /HTML

FEATURES
A restaurant management website typically includes a variety of features to help restaurant
owners efficiently manage their operations and provide a seamless experience for customers.
Here are some common features you might find in a restaurant management website:

1. Online Reservation System: Allow customers to make reservations online, specifying

date, time, and number of guests.
2. Menu Management: Easily update menus, including adding, removing, or editing items,
descriptions, and prices.
3. Ordering System: Enable customers to place orders online for pickup or delivery. This
can include integration with third-party delivery services or in-house delivery
management.
4. Table Management: Help restaurant staff manage seating arrangements, track table
availability, and optimize seating efficiency.
5. Inventory Management: Keep track of ingredient and supply levels, automate
reordering processes, and receive alerts for low stock.
6. Staff Management: Schedule shifts, manage payroll, and track employee performance.
7. Customer Relationship Management (CRM): Collect customer data, manage loyalty
programs, and send targeted promotions or newsletters.
8. Point of Sale (POS) Integration: Seamlessly integrate online orders with in-house POS
systems for streamlined order processing.
9. Analytics and Reporting: Provide insights into sales, customer behavior, popular menu
items, and other key metrics to help inform business decisions.
10. Website and Mobile App: Offer a responsive website design and/or a mobile app for
easy access and navigation on various devices.
11. Feedback and Reviews: Allow customers to leave feedback and reviews, and provide
mechanisms for responding to and managing feedback.
12. Online Payments: Support secure online payment processing for orders and
reservations.
13. Social Media Integration: Enable sharing of menu items, promotions, and events on
social media platforms to increase visibility and engagement.
14. Event Management: Facilitate the planning and promotion of special events, such as
parties, live music nights, or themed dinners.
15. Accessibility Features: Ensure compliance with accessibility standards to accommodate
users with disabilities.
 MODULE INTRODUCTION
Menu Management:
• This module allows restaurant owners to easily create, update, and manage their menus
online. It may include features for categorizing items, adding descriptions, and setting
prices.
Ordering System:
• The ordering module enables customers to place orders online, either for delivery or
pick-up. It should provide a user-friendly interface, real-time order tracking, and
integration with the restaurant's POS (Point of Sale) system.
Reservation System:
• This module allows customers to make reservations for dining in. It helps manage table
availability, track reservations, and send confirmation notifications to customers.
Inventory Management:
• Inventory management is crucial for tracking and controlling food and beverage
supplies. This module helps optimize stock levels, automate reordering processes, and
reduce waste. POS Integration:
• Integration with the Point of Sale system ensures smooth transactions, accurate billing,
and real-time synchronization of sales data between the online platform and the
restaurant's physical location.
Employee Management:
• This module assists in managing staff schedules, tracking working hours, and handling
payroll. It may also include role-based access controls to ensure data security.
Customer Relationship Management (CRM):
• CRM functionalities help in building and maintaining customer relationships. It may
include a customer database, loyalty programs, and tools for personalized marketing
campaigns.

Reporting and Analytics:

• The reporting module provides insights into various aspects of the business, such as
sales performance, customer preferences, and inventory turnover. This data helps in
making informed decisions and optimizing operations.
Feedback and Reviews:
• This module allows customers to leave reviews and feedback. It helps the restaurant
owners understand customer satisfaction and areas for improvement.
Website Administration:
• The admin module provides tools for managing the overall website, including user
accounts, settings, and security features.
 PROBLEM DEFINATION
Designing and implementing a restaurant management website to streamline various aspects
of restaurant operations, enhance customer experience, and optimize business efficiency. The
website aims to address the following key challenges:

1. Reservation Management: Develop a system for customers to easily make reservations

online, allowing them to choose preferred date, time, and number of guests. The system
should also provide the restaurant staff with tools to manage reservations efficiently,
including viewing, modifying, and confirming reservations.
2. Menu Display and Ordering: Create an intuitive interface for displaying the restaurant's
menu online, with detailed descriptions, prices, and images of dishes. Implement online
ordering functionality to allow customers to place orders for pickup or delivery. Ensure
seamless integration with the restaurant's kitchen management system to facilitate order
processing.
3. Table Management: Implement a table management system to help staff efficiently
assign and track table allocations, manage seating arrangements, and optimize table
turnover. Provide real-time updates on table availability and status to minimize wait
times for customers.
4. Customer Relationship Management (CRM): Develop features to capture and manage
customer information, preferences, and feedback. Implement tools for sending
personalized promotions, special offers, and newsletters to engage customers and
encourage repeat visits.
5. Inventory and Supply Chain Management: Integrate inventory management
functionality to track stock levels, manage ingredient procurement, and optimize
inventory usage. Provide alerts for low stock items and automate reordering processes
to ensure smooth restaurant operations.
6. Reporting and Analytics: Implement reporting tools to generate insights into various
aspects of restaurant performance, including sales trends, customer demographics, and
popular menu items. Provide customizable dashboards for managers to monitor key
metrics and make data-driven decisions.
7. Website Security and Performance: Ensure robust security measures to protect customer
data, payment information, and the website from cyber threats.
Optimize website performance for fast loading times, responsive design across different devices, and
seamless user experience.