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The document discusses different formats used for resumes and CVs. It describes the structure and purpose of biodata, resumes, and CVs. Biodata provide more personal details while resumes focus on relevant skills and experience. CVs are the most detailed format, listing all skills and experience in chronological order.
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0% found this document useful (0 votes)
35 views16 pages

WRCC

The document discusses different formats used for resumes and CVs. It describes the structure and purpose of biodata, resumes, and CVs. Biodata provide more personal details while resumes focus on relevant skills and experience. CVs are the most detailed format, listing all skills and experience in chronological order.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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areas—job-related, volunteer, and

BIODATA extracurricular activities.

- Short form for Biographical Data - Used in industry due to the convenience of
skimming through details and identifying the
- Is an old-fashioned term for Resume or C.V. A right candidate for further stages of
biodata is like a biography of person where qualification in the shortest span of time
the focus is on personal particulars like date
of birth, gender, religion, race, nationality, - It has lots of option for formatting and it is
residence, marital status, and the like. customized according to the requirement of
the job position. It is usually used by
- Mostly used in India when people apply for applicants who already have job experiences
government jobs or for research grants where
one has to submit descriptive essays. - Résumé means summary and it is the shortest
of all the formats. Thus, résumés are usually 1
Structure
or – at maximum – 2 pages long.
1. Maximum of 2 pages
2. Personal Information such as name,
address, contact information, religion, etc. Structure
3. List of Skills, other Talents, etc. 1. A Brief Profile of the Candidate
4. Educational Background - This includes the photo, name, address,
5. A Chronological listing of Work Experiences contact information, and the objective of the
applicant.
- Other information not essential to the job is
not included – like religion, emergency
contact, etc.
- The said information must be placed at the
top portion where it can be easily seen.

2. Summary of Qualifications
- Most recruiters look for the summary of
qualifications first thing after receiving the
résumé.

- This part immediately gives them an idea if


the applicant fits on the job or not.

- Skills related for the job are listed here,


starting to the most applicable skill for the
position applied.

- Applicants include professional affiliations


RESUME
here, such as being a member of an
- Is a French word meaning “summary” organization relevant to the position applied.

- A summary of one’s education, skills and 3. Professional Experience


employment
- Focus is on the most recent experiences
(with responsibilities and accomplishments),
- Usually written in the third person to give it
and previous experiences are only presented
an objective and formal tone.
as a summary.

- To represent the skills and experience - Aims at providing the reader a balance of
necessary to succeed in the position from all responsibilities and accomplishments for
each position.
- Should indicate the name of the company, its candidate rather than specific skills for a
address, employment period, position and specific position.
brief job description. Begin from the latest to
the earliest employment date. - Used to write in detail about the life events.
Generally used by fresh graduates, changing
4. Educational Background their line of career, for academic
- Indicate schools attended from college, high requirements, or people applying for
school and elementary. academic positions.

- Accompanied by a cover letter. The contents


- Honors and awards received should be
are generalized in nature and are not made
mentioned in the appropriate school level.
for different companies.

- The enumeration should begin from the


highest degree attained. - It serves to give an overall picture of the
person rather than identifying certain set
skill required for the job.
5. Voluntary Initiatives / Extra Curricular
Activities Structure
- Volunteer works and extracurricular 1. A cover letter to summarize the contents of
activities has factor in some companies and the applicant’s Curriculum Vitae
job positions. 2. Personal Information
3. Technical Proficiency / Skills
- This should be listed from the most recent 4. Research Publication
and most relevant to the job applied.
5. Scientific Papers
6. Professional Experiences
6. Character References 7. Professional Organization Memberships
- It is strongly advised and polite to seek 8. Professional Licenses
permission first from the people intended to 9. Positions of Responsibilities
be used as character reference.
10. Student Grants
11. Fellowships and scholarships
- However, the reference information (name,
12. Awards
company name, job position, and contact
information) must not be written in the 13. Presentations
resume itself. 14. Volunteer Work
15. Extracurricular Activities
- Simply place “available upon request” and
prepare a separate sheet were the list of
reference is written. This is to keep the
privacy of the person whom you consider as
your reference.

CURRICULUM VITAE
- Is a Latin word meaning “course of life”.
- More detailed than a resume, it is the
longest of all formats, generally 3 to 6 pages,
or even longer as per the requirement.

- Lists out every skill, all the jobs and positions


held, degrees, professional affiliations the
applicant has acquired, and in chronological
order.

- Used to highlight the general talent of the


- Keep your body straight. Your torso and
POSTURE neck should remain in line vertically, your
thighs should remain in a straight horizontal
- Refers to the position in which someone line and your lower legs should stay vertical
holds their body when standing.
PROPER BUSINESS ATTIRE
- Psychologists proved that it takes only 20 to
32 seconds to make a good or poor first - A good sign of professionalism in any type of
impression, despite an interviewer's mental work.
attempts to remain neutral. - Revealing too much is unacceptable, as
modesty is key. Accessories, which range
- Sitting or standing in the right position from jewelry to perfume to notebook or
makes sure our bodies function properly. briefcase, must also fit a business formal
environment and should be worn or carried
in good taste.
CORRECT STANDING POSITION

- Imagine a string attached to the top of your


head, then the string being pulled upwards. For Men:
- Stand with your weight evenly distributed - A nice suit should be worn during the
between your heel and the balls of your feet. interview even if the job will require jeans or
- Your feet should be about shoulder width, outdoor clothing.
and pointing slightly outward. - For men who work indoors in
- Avoid locking your knees. an office setting, a suit is
- Tuck your tummy in and don’t let your pelvis preferred. Do wear a black,
roll forward. navy or gray suit that fits well.
- Relax your arms and let them hang naturally - Wear a long-sleeve shirt in
down the sides of your body. white or a light color, and
have the shirt pressed. The
- Keep your shoulders back, and don’t let them
cuffs shouldn't be frayed or
slump forward.
rolled up.
- Hold your head up straight with your chin - Never wear a short-sleeve shirt with a suit.
tucked in. Don’t tilt your head forward,
- The pants and jacket should be the same color
backward or sideways.
and material.
- Look straight ahead.
- Businessmen should wear
- If standing for a long period of time, shift conservative or neat ties, not
weight from one foot to the other, or rock comic strip, silly, or iconic ties.
from heels to toes. Same goes with socks.
- Do wear black or brown dress shoes rather
CORRECT SITTING POSITION
than tennis shoes.
- Sit in the chair and straighten your back. - A nice, appropriate, and presentable hairstyle
makes the business attire a complete package.
- Pull your shoulders back slightly and make
sure your buttocks touch the back of the chair
For Women:
- Make sure your feet touch the floor. If they do
not, rest them on a footrest. - Pantsuits should be tailored and creased, not
- Do not cross your legs or sit in other positions flowing or too tight.
that do not allow both feet to touch the floor - A dress suit should have a skirt that goes no
or a footrest. higher than 2 inches above the knee
- Keep your knees at about the same height as - Miniskirts, even in a suit, are not appropriate
your hips. for business wear.
- Allow a small gap between the back of your - If suit wear is not required, wear dress
knees and the front of the seat pants/slacks and skirts, never jeans.
- Avoid tensing your shoulders and rest your - Don't wear skirts that are too long or billowy
arms on the arms of the chair or on your and don't wear pants that are too snug on the
desk so that they are parallel to the floor.
body.
- Women's shoes should have closed toes, not
open toes. BEFORE AN INTERVIEW
- Don't wear sandals or stiletto heels. Heels (The Week Before)
should be conservative; shoes with no heel
are acceptable.
1. Do your homework
- Avoid wearing see-through garments or
- Research the company and its background
sleeveless shirts.
beforehand.
- Clean looking (usually up do) hairstyles make - Search for information online.
the business attire a complete package.
- Find out who will be interviewing you, and
review the job description in detail so you
understand it inside out.
- It’s also worth researching news or activities
relating to the specific industry, as this
shows interest.
- Make sure that you re-read the job
description and can communicate why you
would be a good fit for the position

2. Prepare your questions


- When asked by the interviewer if you have
any questions, have a few ideas up your
sleeve.
- Try to think of less obvious but interesting
questions that will set you apart from other
candidates.

3. Practice your interview technique


- Think beforehand about how you can best
demonstrate your skills and experiences in
an interview.
- This can make you feel more confident on
the day. If you’ve been asked to give a
presentation as part of the interview
process, give it a final run-through, make
sure you’ve got prompt cards, and try to
make it as compelling as possible.
- Prepare for the different types of interviews:
behavior, experiential, or combination.
- Have a story from each place you’ve already
worked at that exemplifies one of your
strengths.
- For every strength or skill, you should have a
story about how you successfully used it.
- You will make a far better impression if you
can back up your dry list of previous
employment with interesting stories that
show what you gained from each
experience.
4. Plan your journey
- Spend time prior to the interview working out
how you’ll get there. Look up public transport
routes and timetables, or find out where you
can park.
- Plan how long the journey will take. Do stains.
practices run. Aim to arrive about 15 minutes
early. 7. Create a cheat sheet
- Jot down all the nitty-gritty details: who
5. Stay focused you’re meeting with and what their titles are,
- Clear your diary before and after the a couple past work accomplishments or
interview, so you can stay fully focused on the stories you want to bring up, and the
event. In order to give the interview your total questions you want to ask at the end.
attention, you don’t want to be preoccupied
with other things that need doing that day. 8. Set your alarm (and put it in your calendar)
- Sleeping in the day of a morning interview
(Day Before) can throw all your preparation out the
window, and get you all frazzled for the
1. Layout Your Outfit interview.
- Even if this is something you never do on a - Set your alarm and avoid the snooze button
regular basis, laying out your outfit the day to make sure you have the time you need.
before ensures you’re not scrambling in the - You should also make sure to add the
morning to come up with something interview to your email and phone calendar
appropriate. as soon as a time is confirmed. The last thing
you want to do is get the time or date
2. Pack your bag wrong.
- Next, pack your bag (or briefcase) with all
the essentials — water, a stain stick, 9. Get a good night’s sleep
makeup, and of course, a copy of your - A good night sleep is your secret weapon for
resume (and portfolio if needed). a job interview, ensuring you’re at your most
charming and lively.
3. Review answers to the most common - Don’t cram any last minute interview
questions preparation in just before bedtime, as this
- Every interview has a different feel, but you could disrupt your sleep.
can still practice. - Relax before bed to ensure you get a restful
- The easiest way to do that is to review some night’s slumber, so you’re firing on all
of the most common interview questions, cylinders the next day.
which will help you feel prepared and
confident. DURING AN INTERVIEW
(The Day of the Interview)
4. Print extra copies of resume
1. Be on time! Arrive at least 10 to 15 minutes
5. Plan to eat breakfast early.
- Sure, you might not be in the habit of eating 2. Bring the supplies you prepared the night
breakfast, but when you have an interview, before your interview.
you should make an exception. 3. Avoid any scents or jewelry that may be
- Hunger can throw you off your game, so make distracting to the employer.
sure to eat a light breakfast or lunch. And 4. Do not smoke right before your interview.
more importantly, plan to do so (which
means: give yourself the necessary time). (On arrival)

1. A friendly, professional greeting


6. Prepare for the worst
- When you enter the interview building, greet
- Bad things happen: it starts pouring on your
reception staff in a friendly, professional
walk, there’s traffic on a street that never
manner.
has traffic, and your shirt rips. While some
- Introduce yourself and explain that you’re
things can’t be prevented or predicted, you
there for an interview and provide the name
can still prepare for the worst. You can also
of the interviewer/s.
carry an extra shirt in the event of rips or
2. Wait professionally yourself in moderation.
- Adopt a professional approach when you’re 10. Be clear and direct. Avoid the use of filler
sat waiting for the interview, using positive, words such as um or like between
confident body language. phrases or sentences. Do not ramble.
- Switch your phone off before you enter the When you finish making your point, stop!
building and leave it alone until afterwards. Silence is acceptable

3. First impressions count AFTER AN INTERVIEW


- It’s a fact that first impressions count, so as
soon as the interviewer approaches you, 1. Send a Thank You note within 24 hours of
ensure you come across as personable, the interview.
professional and courteous. 2. Check out a sample Thank You note for
- Stand up straight, smile, make eye contact inspiration.
and extend your hand. 3. If you do not hear from the employer after
- Say hello and introduce yourself, stating that the hiring timeline they initially indicated
it’s a pleasure to meet them, and thank follow up professionally, and only once.
them for taking the time to see you today. 4. Call or email the interviewer or human
- Attention to detail can go a long way to resources representative and inquire
securing your dream role. Be considerate about the position and the new hiring
and polite to ALL staff members. timeline.
5. Evaluate your performance.
4. Discard any chewing gum or breathe mints 6. Time to improve your answers for the next
before your interview. interview.
7. After a first round interview you may be
5. Carry a tissue or handkerchief in your pocket called back for additional rounds of
to dry your hands in case you are nervous interviews depending on the employer’s
before you go in. process.
8. For those participating in On-Campus
(During the Interview) Interviews, keep in mind that second
round interviews are typically not held at
1. Listen carefully to the interviewer. CCE, but at company offices.
2. Make sure you answer the question your 9. Check out our resource on what to expect
interviewer is asking. at a second round interview to help you
3. Relate your skills, accomplishments, and prepare.
objectives to the needs of the company. 10. If a job offer is provided on the spot, which
4. Provide specific examples when possible using is uncommon, it is appropriate to thank
the SARA method (Situation, Action, Result, the employer and to tell them that you
Application). need more time to consider the
opportunity. At that point, ask about the
5. Focus on the positive aspects of your training
company’s timeline and deadline for your
and experience. You don’t have to apologize
answer.
for any perceived lack of experience or
background.
6. If you do not have the interviewer’s contact DO’S AND DON’TS
information request a business card so that
you can send a thank you note.
(What TO DO during an interview)
7. Your posture can convey confidence or
insecurity. Sit up straight to send a message
that you are comfortable and confident. 1. Answer the question that was asked.
2. Shake the interviewer’s hand.
8. Maintain eye contact with your interviewer 3. Let the interviewer show you your chair –
and others in the room. If you focus all of now is the time to be submissive, so as to
your attention on one person, you will not not offend the interviewer.
engage other interviewers. 4. Say “Yes,” not “Yeah.”
9. Avoid fidgeting. Use your hands to express 5. Take a second before answering a question
to show you are putting some thought into
your answer.
6. Take notes.
7. Let your achievements speak for you.
8. Ask questions, including asking for a full
description of the type of works that you
will be doing.
HEALTH CLUSTER
9. Keep eye contact. Biologist
10. Be yourself.
11. Start with conversation topics that you are - Study organisms and plant life to learn more
comfortable with. This will allow you to about their composition, behaviors, habitats,
direct the interview to a certain degree and how they interact with other organisms
and present yourself in a positive light. and their environment.
- They conduct research, collect samples and
(What NOT to do during an interview) measurements, perform tests and
experiments, and interpret and report their
1. Don’t talk too quickly. findings.
2. Don’t digress from your points. Answer
Chemical Engineering
questions directly.
3. Don’t use slang. - Development and design of products that
4. Don’t use words you don’t know the involve chemical and biological changes.
meaning of. - Chemical engineers can be involved in the
5. Don’t be arrogant. production of drugs, food, fuels, household
6. Don’t talk about your personal life. chemicals, and substances used in mechanics.
- Development of manufacturing processes but
7. Don’t give the employer any reason to think
can also work on safety and health issues
you will not perform well.
involving chemistry.
8. Don’t act nervous. You probably will be,
but it is best if you take a few seconds and Dentist
clear your mind; your answers will be less
jumbled. If you find yourself getting really - Dentists diagnose and treat problems with a
nervous, excuse yourself and go to the patient's teeth, gums, and related parts of the
bathroom to get some air. Don’t take too mouth.
long but it is better to collect your - They provide advice and instruction on taking
thoughts than to plow ahead when you care of teeth and gums and on diet choices
can’t focus. that affect oral health.
9. Don’t fidget. This might be something you
have to practice but it is worth it. Medical Technician/ Technologist
10. Don’t get defensive. The interviewer will be - Assist physicians in the diagnosis and
asking technical questions. Everyone has treatment of diseases by performing tests on
their weak spots and that is okay – work tissue, blood and other body fluids.
with it and practice for it. - The day-to-day duties include complex
11. Don’t bring coffee. Sipping a drink is a sign analysis of microscopic, immunologic,
of disrespect. biologic, bacteriologic, hematologic, and
12. You don’t want to use this time to over- chemical tests and their results.
prepare or rehearse responses, which can - Delivering test results to physicians,
make your conversation seem scripted researchers or patients. Collecting and
and not authentic. Remember your studying blood samples to determine
interview is a conversation. morphology.
- Medical lab technicians most commonly work
in hospitals or doctors' offices.

Nurse

- Nursing jobs require not only treating patients


who are sick and injured, but also offering
advice and emotional support to patients and
their families, taking care of paperwork (lots
and lots of paperwork), helping doctors
diagnose patients and providing advice and
follow-up care.

Pharmacist
TECHNOLOGY CLUSTER
- Prepares medications by reviewing and
interpreting physician orders; detecting System Analyst
therapeutic incompatibilities.
- Dispenses medications by compounding, - Analyze needs and design computer programs
packaging, and labeling pharmaceuticals. to accomplish specific goals.
- Controls medications by monitoring drug - They may create applications or plan parts or
therapies; advising interventions. a whole program. Heads and plans the system
design needed for applications or plan parts
Physical Therapist or a whole program. Certain project.
- Systems analysts analyze how well software,
- Help people with physical injuries or illnesses
hardware and the wider IT system fit the
of to regain range of movement and control
business needs of their employer or of a
their pain.
client.
- They help determine the root causes of the
- They write requirements for new systems
trauma, counsel patients, and work with them
and may also help implement them and
to create a plan for rehabilitation.
monitor their effectiveness. Typical
Physician, Medical Doctor/ Practitioner responsibilities of the job includes: examining
current systems.
- A professional who practices medicine, which
is concerned with promoting, maintaining, or Computer Programmer
restoring health through the study, diagnosis,
- Computer programmers write and test code,
and treatment of disease, injury, and other
making them essential to the production of
physical and mental impairments.
efficient and effective computer technology.
- Physicians examine patients; take medical
histories; prescribe medications; and order, Website Developer
perform, and interpret diagnostic tests.
- They often counsel patients on diet, hygiene, - A professional that creates and maintains a
and preventive healthcare. website. The role is responsible for designing,
coding and modifying websites, from layout to
Radiologist function and according to a client's
specifications.
- Trained in executing and interpreting medical
- Strive to create visually appealing sites that
images such as X-rays, CT scans, ultrasounds,
feature user-friendly design and clear
and MRIs and using them to treat health
navigation.
problems in patients.
- Radiologists perform image-guided Game Developer
procedures but do not normally handle the
general medical needs of a patient. - Creates games for different platforms
(consoles, mobile, PC, etc.). Many
Veterinarian components are involved in the development
of a video game.
- Health of animals and work to improve public
- Designers, producers and graphic artists all
health.
contribute to the final product. However,
- They diagnose, treat, and research medical
programmers and software developers turn
conditions and diseases of pets, livestock, and
the idea into code, which provides the game
other animals.
with its operating instructions.

Network Administrator
- Construct plans in network and internet they help get software, hardware and
installation and its maintenance. operating systems installed and configured.
- Fully supporting, configuring, maintaining and - They also provide support when problems
upgrading corporate customer's networks and occur. The roles of a computer technician also
in house servers. include troubleshooting
- Installing and integrating new server
hardware and applications. Keeping an eye
out for needed updates.

Data Administrator
Graphics Animator
- The organization and implementation of
- Creates animations (e.g. special effects,
databases is crucial to many organizations,
cartoons, etc.) using various types of
including businesses, non-profits, and
application software.
government institutions. Database
- Animators produce images that appear to
administrators need to and information
come to life on screen. Their work is found in
technology skills.
feature films, commercials, pop videos,
- Manages database server or web servers
computer games, websites and other media.
Database administrators (DBAs) use
specialized software to store and organize Multimedia Designer
data.
- The role may include capacity planning, - Multimedia/new media designers build on
installation, configuration, database design, their skills and abilities as a graphic designer
migration, performance monitoring, security, by combining graphic design with animation
troubleshooting, as well as backup and data to create computer based movies and
recovery. presentations.
- Responsible for the performance, integrity - Creates engaging presentations of images and
and security of a database. information for various media including the
- Updating and amending existing databases. Web, television, movies, and video games.
Setting up and testing new database and data - Though they work in a high-technology field,
handling system. multimedia designers generally need a strong
- Monitoring database efficiency. foundation in art to be successful

Data Encoder

- Specializes in typing documents in different


area of professions, but, data encoders do
much more than type on a keyboard all day.
- Job description typically includes duties such
as entering data, maintaining databases and
client files, managing hard copies, scanning
documents and handling other data-related
tasks.

Computer Technician

- Fixes computer problems, assemble computer


parts, and supports network in maintenance.
- Computer technicians fill this role across a
broad range of industries, and though
individual responsibilities vary by employer, a
computer repair technician's job
responsibilities and duties often include:
Installing software or hardware, maintaining
and repairing equipment, configuring
computer networks.
- Offer remote support from an office or they
perform hands-on work at the work site, so
- Perform engineering duties in designing,
constructing, and testing aircraft, missiles, and
spacecraft.
- May conduct basic and applied research to
evaluate adaptability of materials and
equipment to aircraft design and
manufacture.

ENGINEERING CLUSTER
Electrical Engineer
Civil Engineer
- Degree involves classroom studies, laboratory
- A degree in civil engineering will educate you work, and field activities to develop a strong
on how to create publicly-owned structures, understanding of how electricity functions
such as roadways, bridges, and municipal and how it can be harnessed on a large and
buildings. small scale.
- Analyze long-range plans for cities and states, - May design new uses for electrical power or
and take into account construction costs and perform detailed calculations to be used in
regulations while planning projects. the installation or maintenance of electrical
- Create, improve and protect the environment systems.
in which we live.
- They plan, design and oversee construction Marine Engineer
and maintenance of building structures and
- From sailboats to aircraft carriers, marine
infrastructure, such as roads, railways,
engineers and naval architects are responsible
airports, bridges, harbors, dams, irrigation
for the design and production of water crafts.
projects, power plants, and water and
- They need a strong understanding of
sewerage of the system.
hydrodynamics, machinery, performance
Mechanical Engineer testing, and many other skills to create
seaworthy vessels.
- Students are trained to design, redesign, and - From military to shipping to recreation,
analyze mechanical devices. Much of the work marine engineering students are the minds
done by mechanical engineers is completed behind the boats.
with computer-aided processes.
- Study about the development of mechanics, Industrial Engineer
testing and final analysis. Design power-
- This degree is largely concerned with the
producing machines such as electric
efficiency and productivity of industrial
generators, internal combustion engines, and
processes.
steam and gas turbines as well as power-using
- Someone who studies industrial engineering
machines, such as refrigeration and air-
will know how to review production
conditioning systems.
schedules, find ways to manufacture
- Design other machines inside buildings, such
products, and develop management control
as elevators and escalators.
systems that create greater profitability and
Aerospace Engineer success in the industrial sector.

- Students who are proficient in math, physics, Computer Engineering


and chemistry may be perfectly suited to a
- A common education for people who want to
degree in aerospace engineering.
work as computer hardware engineers, which
- Specialize in one of two types of engineering:
is one of the high-paying STEM careers
aeronautical or astronautical.
available today.
- Aeronautical engineers work with aircraft.
- Hardware engineers create a wide variety of
They are involved primarily in designing
computer equipment and often test and
aircraft and propulsion systems and in
analyze the hardware they have built.
studying the aerodynamic performance of
aircraft and construction materials.
- They may also be tasked with updating
existing computer hardware or managing the
manufacturing of new devices.

Petroleum Engineer

- Designs equipment for the extraction and use


of oil and gas while considering many
economic and environmental factors.

Geological Engineering

- This degree uses a combination of sciences,


such as chemistry, physics, geology, and
CHARACTERISTICS OF A
biology, as well as engineering basics to
understand the earth’s structure and develop
GOOD EMPLOYEE
systems for responsible use of resources. 1. Hard worker
- Geological engineers are often employed by
- There is no substitute to hard work.
the mining industry, developing open-pit and
Although everyone seems to say that they
underground mines while supervising
work hard not many keep on working after
construction and devising safe transportation
being at the job for a while. So, one has to
methods for extracted materials.
keep reminding oneself about the
Architecture importance and significance of working hard
as an employee.
- Design the structures where people live, work,
and play. Takes into account scientific laws, 2. Ethical
but also includes artistic design, creating - Work rules are made to be followed. There is
buildings and homes that are structurally- decorum of every place that ought to be
sound as well as visually pleasing. kept. A good employee follows the policies
of the company and inspires others to do so
too.

3. Positive attitude
- A positive attitude has many benefits for
individual employees and their colleagues.
Positivity leads to a more productive
workday, and creates a better environment
for fellow employees.
- Great employees consistently stand out for
their upbeat attitudes and earn positive
reputations for them.
- An employee that has a positive attitude has
the ability to acknowledge mistakes and still
move forward in a positive way.

4. Self-motivated
- When it comes to finding good employees,
hiring managers often look for candidates
who can take initiative and get work done
with little to no encouragement. Sheer
enthusiasm and interest in the work is often
enough to drive these employees.
- A good employee never hesitates of taking
responsibility or a more responsible position.

5. Team-oriented
- According to CareerBuilder, 60% of hiring credit of a job well done.
managers look for team-oriented candidates - A good employee will not only truthfully let
during the application process. Many the right co-worker have her credit but also
companies succeed based on the work of share her own accolades with his team.
teams and entire departments, not just
individuals. 10. Polite
- Many companies consist of teams. Any - Being friendly and approachable will never
company requires an effective team effort. harm.
An employer who can contribute is an ideal
- A good employee greets her coworkers a
worker. Someone who is like a fish in the
‘good morning’, says little courteous things
water (of the organization), who can
like ‘thank you’ and ‘you are welcome’.
perform well in a team will become a factor
sooner or later. This make the person - These things may appear insignificant but go
establish friendly relations with the a long way in establishing the person as
coworkers and keeps the office running favorite employee.
smoothly which in turn is appreciated by the
employers. 11. Disciplined and punctual
- Every boss loves a punctual, disciplined and
6. Effective communicator conscientious employee. Time is money.
- Employers love to hire employees who have Coming late to office, taking unnecessary
the ability to communicate well and express breaks, procrastinating and leaving earlier
themselves in a clear manner, whether in than the usual hours cost money to the
writing or speaking. company.
- Ideal employees will understand the
importance of good communication, and just 12. Professional
how badly things can go wrong when a - Employees should always remember that they
message is unclear or missed altogether. came to the office to work, to make a career,
- Inaccurate/inappropriate communication not to spread office gossip or rumors.
between employees can cause many - Respect the privacy of the coworkers.
problems to the company. Safeguard and protect the confidential nature
of office business and transactions.
7. Flexible and Dedicated
- A good employee will not resist change
blindly, but instead embrace it and adapt to
it as it proves necessary for the business.
Employees who know how to adjust
themselves to new environment, willing to
learn new things (quick learners) and
perform their best in changes are likely to be
the best performers in any organization.
- He/she is also ready to work beyond the call
of duty in order to meet goals or to solve
problems, even if the job in discussion is not
one of the regular works she is usually
assigned.

8. Honest
- A good employee is honest about his/her
work and qualifications. Self-criticism and
willing to receive feedback (bad as good) is
essential to become a good learner.

9. Give credit where it is due


- One of the most prevalent practices doing
the rounds in offices today is stealing the
- They do the most damage in situations that
require cooperative team building.
- They work best when given a task they can
do on their own.
- They can be useful when given difficult tasks
that nobody else wants to do, especially
when praised for their ability to get the task
done.

4. The Pleaser
- Unlike attackers, making other people feel
good is of prime importance to pleasers.
- Although this might be good for the morale
WORKPLACE BEHAVIOR of the staff, it sometimes comes at the
expense of getting the work done.
8 Types of Employees
- Pleasers respond well to praise that
recognizes their people skills.
Francie Dalton, an instructor for the U.S. - If there is a harsh message that needs to be
Chamber’s Institute of Organizational Management delivered to pleasers, they are most likely to
program and a recognized expert in leadership hear the criticism if it is embedded in a lot of
development, has described eight classic types of appreciation and thanks for all the other
workplace behavior to help managers better things those they did well.
understand their employees.
5. The Performer
1. The Commander
- This is a bit of a misnomer because
- Commanders might be perceived as performers give the impression of
domineering and aggressive. They don't like accomplishing a lot more than they actually
to waste time worrying about how to phrase do.
things tactfully and are often perceived as
- They have a great sense of humor and keep
bullies. It helps to see the positive side to
the atmosphere lighthearted and upbeat
these workers.
with their jokes.
- They usually demonstrate great drive and
- Behind all the bluster, however, there's
initiative. They are the ones you can count
often a person who does not hesitate to take
on to complete a task and meet deadlines.
credit for someone else's hard work.
Because they like to take charge of
situations, they do well when given the - They often try to shift blame for their
opportunity to lead a specific project. mistakes to someone else. On the positive
side, they are very good public speakers and
are skilled at forming new relationships.
2. The Drifter
- The drifter is found at the opposite side of
6. The Avoider
the spectrum to the commander. Drifters are
- Avoiders like to keep a low profile. They are
disorganized and unfocused.
quiet and prefer to work alone than be part
- They have difficulty staying on task but do of a team that requires social interaction.
their best work when variety and creativity - They require detailed instructions and lots of
are called for. patience. They don't function well if they
- They are often the ones to come up with have to work with or for loud, aggressive
unique solutions that no one else could types.
conceive of. - Although they don't usually show initiative,
they are very reliable and will meticulously
follow instructions.
3. The Attacker
- Attackers go through life with a superiority 7. The Analytical
complex. They care little about other - Analytical are very meticulous, and will
people's feelings and often offend others. double-check their work as well as the work
of those around them. before lighting a cigarette, still add to the
- They aren't very receptive to change stress of the daily grind and can actually
because they can't help seeing all the lower productivity.
negative aspects of proposed new ideas.
- They are more successful when working WORKPLACE RIGHTS AND
alone, as those on their team often feel RESPONSIBILITIES
overwhelmed by the information overload.
- Analytical respond well to praise about their - It’s important to understand your workplace
ability to anticipate what lies ahead. rights and responsibilities in regards to pay
and conditions, health and safety and
workplace bullying.
8. The Achiever
- These employees display confidence in their By law, the employer is responsible for making sure:
beliefs and actions. 1. Work environment is safe and providing
- They are capable individuals who are aware appropriate protective equipment if
of their own strong abilities without necessary
displaying arrogance. 2. Workers are free from discrimination and
- They are well-liked, well-adjusted, bullying
competent workers with a sense of humor. 3. Employees receive all your entitlements in
terms of pay and conditions.
- They consult with others and make good
decisions that keep the organization's goals As a worker, you are responsible for:
in the forefront. 1. Understanding the conditions of your
- Their decisions are not influenced by employment. This includes knowing your
personal gain. They are gifted with the ability rate of pay, working hours and
to get along with all the other behavior entitlements to breaks and leave
types. 2. Working in a way that is not harmful to the
health and safety of yourself or others
10 TERRIBLE BEHAVIORS 3. Knowing what to do if you think your
employer is not meeting their
1. Employment discrimination. responsibilities.
2. Erratic/aggressive driving that endangers 4. Make sure you:
others.  Understand the conditions of your
3. Taking credit for someone else's work. employment. This includes your rate of
4. Treating service providers as inferiors. pay, working hours and your
5. Mocking race, gender, age, disabilities, entitlements for breaks, leave and
sexual orientation or religion. public holidays
6. People who behave aggressively or who  Know your rights in regards to
bully others. discrimination and bullying. Know what
7. Littering. to do if you experience or witness this
in your workplace
8. Misusing handicapped privileges.
 Know the health and safety
9. Smoking in nonsmoking places or smoking in
requirements of your workplace. Know
front of nonsmokers without asking.
how to maintain a safe environment for
10. Using cellphones or text-messaging in mid-
yourself and others
conversation or during an appointment or
meeting.  Have access to all of the appropriate
safety gear and equipment. Know what
- Some actions, such as discrimination, may to do in the event of an accident
be illegal; but even more subtle behaviors,  Know where to get help on workplace
health and safety issues relevant to
such as making a sexist joke or not asking
your state or territory.
company information with competitors,
CONFIDENTIALITY IN THE WORKPLACE the press or anyone outside of your
company.
- Workplace confidentiality can be defined as
CASUAL DEFINITION
keeping the employee, customer and client
information private. In today’s increasingly - You’ll be more likely to climb the corporate
litigious and highly competitive workplace, ladder during your career if you get along
confidentiality is important for a host of well with co-workers, build strong
reasons: professional networks and have a reputation
- Failure to properly secure and protect as a trustworthy employee.
confidential business information can lead to
the loss of business/clients. In the wrong - If you repeat confidential statements made
hands, confidential information can be by co-workers, even if the original source
misused to commit illegal activity (e.g., fraud doesn’t hear about your gossip, the people
or discrimination), which can in turn result in you tell might lose respect for you and no
costly lawsuits for the employer. longer trust you.
- Many states have laws protecting the
confidentiality of certain information in the
workplace. The disclosure of sensitive - If you gossip with customers, they might tell
employee and management information can your competitors, who will be less likely to
lead to a loss of employee trust, confidence hire you in the future.
and loyalty. This will almost always result in a
loss of productivity. - A general rule of thumb for discussing
- An employee should know what files or others and/or their information is not to
materials he is permitted to access in the repeat something if you wouldn’t say it if
office and he should adhere to that. the person was standing next to you.
Under no circumstances should these files
be shared or given to unauthorized LEGAL DEFINITION
people.
- As far as the employer is concerned, any - During your time in the workforce, you’ll
personal or professional details of have access to information your employer
employees should be handled with doesn’t want made public or revealed
prudence. Data related to the personal inside the company.
details of an employee, applications
forms, references, health data, salary - This can include salaries, employee perks,
structure should be kept well under client lists, trade secrets, sales numbers,
wraps. customer information, and news about
- Only staff members of the HR department pending terminations, reasons for a firing,
who require the data for certain purposes phone codes or computer passwords.
should be given access to the personal
files of employees.
- The word “confidentiality” has both casual - You may not divulge this information
and legal meanings in the workplace and while you are working for an employer or
will have different meanings throughout after you leave. In some instances, you
your professional career. will be asked to sign a confidentiality
- In some instances, confidentiality refers to agreement requiring you to keep
not discussing internal goings-on with co- company secrets after you leave an
workers. In other instances, it refers to employer.
not sharing trade secrets and other
- Some companies might offer to hire you
specifically because they want you to
bring inside information about your
former employer they can use.

- Even if you don’t sign a confidentiality


agreement, sensitive information you
have might be protected under state or
federal laws.

- Information you can’t share outside of a


business might include customer lists,
production processes, recipes, patents,
financial information, research, website
traffic statistics and computer and
building security information.
- Companies that collect data on customers
cannot share this information with other
companies unless it informs customers in
advance, such as when businesses share
email lists.

- Personnel information is confidential, and


information in an employee’s file, such as
social security number, salary, health
records, disciplinary actions and termination
reason can’t be discussed with other
employees.

- Most of this information can’t be discussed


with potential employers who call for a
reference.

- Divulging inside information can damage


your former employer, allowing them to sue
you to recover those damages.

- Review any non-compete or confidentiality


agreements you’ve signed with your
attorney and discuss any proprietary
information you have you might not be able
to share with a new employer.

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