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Table of contents

Introduction:
The new normal
01
Changing expectations for building
owners and operators

Four key
pandemic-era
objectives
02
What buildings must do to rise to
the challenge, fast

Proven
technology meets
new demands
03
The digital solutions that make it
all happen
 | 3

CHAPTER 1

Introduction:
The new normal
Changing expectations for building
owners and operators

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Introduction The four objectives Proven solutions

 | 4

Welcome to the new normal

In the wake of the pandemic, building and facility stakeholders are being asked Building owners and facility managers will need
to re-examine their strategies and prepare for a new way of working. Today, to focus on four key areas to meet the new
expectations among both regulators and occupants are simply different. There demands of the returning workforce.
will undoubtedly be a new level of scrutiny and demand for many building
practices — enhanced sanitation, social distancing, HVAC performance, and so • Safer space management
on — that didn’t exist prior to the pandemic. • Enhanced occupant well-being
• Improved occupant engagement
• Streamlined operational efficiency

In this e-guide, we will

examine each area and learn
how to adapt successfully to
new building maintenance and
operations practices.

Introduction The four objectives Proven solutions

 | 5

A new era for building operations

Space management: Occupant engagement:

Manage proper social Communicate updates
distancing in real time across transparently for a better
your facility occupant experience
For a deeper
dive on these
Occupant well-being: Operational efficiency: four objectives,
head to ...
Boost peace of mind Shrink costs and allocate
and safety resources wisely Chapter 2

Introduction The four objectives Proven solutions

 | 6

CHAPTER 2

Four key
pandemic-era
objectives:
What buildings must do to rise
to the challenge, fast

Introduction The four objectives Proven solutions

 | 7

Four key objectives

Space management Occupant well-being Occupant engagement Operational efficiency

Space Here a few of the key considerations building owners

will need to address:
management • Proper social distancing: Monitor whether desks and occupants
are sufficiently separated via sensors and special software
Manage proper
• Occupancy monitoring: Set capacity thresholds at the room, floor,
social distancing or building level and receive notifications if occupancy levels risk
across your facility exceeding limits
• An optimal layout: Analyze how occupants are using
As people return to office buildings, hotels, and spaces to improve floor layout and determine what areas need
restaurants, there will be a significant need to monitor additional cleaning
and manage social distancing. Fortunately, there are
• Equipment requirements: Track space usage to determine if there
digital tools that help you adapt to new regulations,
is under-used equipment or space — for under-used spaces, you
suggested guidelines, and company policies.
can reduce maintenance and HVAC energy use

Introduction The four objectives Proven solutions

 | 8

Four key objectives

Space management Occupant well-being Occupant engagement Operational efficiency

New considerations for enhancing occupant

Occupant well-being include:
well-being • Air quality monitoring: Monitor and control proper air circulation,
per CDC guidelines, across your building to prevent excessive
Boost peace of and prolonged air delivery, maintain proper CO2 levels, and hit
mind and safety comfortable targeted temperature setpoints
• Optimal humidity: Maintain consistent humidity levels that meet the
recommended healthy building range prescribed by ASHRAE and
A key element of attracting occupants back to buildings
the U.S. Environmental Protection Agency
is to increase safety with better air quality, touchless
control points, and sanitization. New monitoring and • Volatile organic compound (VoC) control: Improve air quality by
reporting tools bring intelligence, resiliency, and tracking and venting VoCs
predictive analytics to bear on this challenge. • Transportation: Consider autonomous vehicles for guest use or
robots to make deliveries
• Policies and plans: Utilize guidelines developed by Arc Guide to
Re-Entry, the Center for Active Design, or the International Well
Building Institute for policies around healthy environments and
well-being

Introduction The four objectives Proven solutions

 | 9

Four key objectives

Space management Occupant well-being Occupant engagement Operational efficiency

Occupant Approaches to improving occupant engagement include:

engagement • Improved communications (transparency): Send key updates

1

and share technology improvements to workforce and guests,

helping to establish trust and industry leadership
Transparent • Manage new complexity: Organize teams rotating between home
communications for and office during the new normal
a better experience • Share current occupancy levels: Enable occupants to navigate to
desired areas with mapping visualizations of open spaces
If one side of the equation is being able to make your
building safer, the other side is to communicate these
safety measures to occupants. New digital tools allow
you to keep occupants engaged with the latest updates,
such as how frequently air filters have been changed
and when areas were last cleaned.

Introduction The four objectives Proven solutions

 | 10

Four key objectives

Space management Occupant well-being Occupant engagement Operational efficiency

Operational New technologies helping you boost building efficiency:

• Optimized HVAC and energy use: Monitor and manage your
efficiency HVAC system for enhanced ventilation, temperature and humidity
control. Gain visibility and control over energy use across your
Shrink costs and building systems, so you can identify savings opportunities
allocate resources • Amenity management: Control access, lighting, and energy use in
wisely areas temporarily left vacant due to lower occupancy, such as gyms
and cafeterias
In the past, building management systems helped the • Power management: Monitor and manage your electrical
industry improve efficiency. But now, there will be even infrastructure actively, to ensure power reliability and optimize
electrical asset use
greater demands put on the building infrastructure.
Fortunately, new technologies can help you keep • Smart cleaning: Direct janitorial teams where they’re needed most,
occupants comfortable, while simultaneously helping without wasting time on unused areas, via occupancy sensors that
you use energy and resources more wisely. alert you when areas approach cleaning thresholds
• Asset tracking: Track who uses high-use building equipment such
as elevators / lifts, carts, clothing racks, and more, to determine
sanitization schedule and aid contact tracing

The objectives are clear. But how do we achieve them? Find out in …
Chapter 3

Introduction The four objectives Proven solutions

 | 11

CHAPTER 3

Proven technology
meets new demands:
The digital solutions that make it
all happen

Introduction The four objectives Proven solutions

 | 12

Adapt to new demands with proven technology

Yesterday’s building systems won’t meet the four objectives discussed in this e-guide.
The way to rise to the challenge is through digital connectivity. Digital connectivity is what connects people with building systems, granting
unprecedented control over building operations. It’s what connects facility managers with all the crucial data your systems generate
each second, allowing you to command and conquer energy waste and downtime. And it’s what connects the various building systems
themselves under a single, coherent “system of systems.”

This digital system of systems is called EcoStruxure

for Buildings™. EcoStruxure for Buildings is a
multi-layered architecture that spans your smart,
IoT-connected devices; your management and
control software for your key building systems; as
well as apps, analytics, and services — human
and machine intelligence — that analyze all your
building’s data to detect downtime, drive efficiency,
and boost performance.

Four objectives, five solutions

Five components of EcoStruxure for
Buildings are essential for achieving the
four objectives laid out in this e-guide.

Introduction The four objectives Proven solutions

 | 13

Four objectives, five solutions

Five components of EcoStruxure for Buildings are essential for achieving the four objectives:

EcoStruxure
Building Operation™
Click >>

EcoStruxure
Workplace Advisor™
Click >>

EcoStruxure
Engage Enterprise™
Click >>

EcoStruxure
Building Advisor™
Click >>

EcoStruxure
Power Advisor™
Click >>

Introduction The four objectives Proven solutions

 | 14

Four objectives, five solutions

Five components of EcoStruxure for Buildings are essential for achieving the four objectives:

EcoStruxure
Building Operation
Click >>

EcoStruxure Building Operation

EcoStruxure An open and secure building management platform that integrates multiple systems for
Workplace Advisor centralized, real-time control, allowing you to improve occupant well-being and manage
Click >> operational efficiency.

EcoStruxure
Engage Enterprise
Click >>

EcoStruxure
Building Advisor
Click >> Learn more >>

EcoStruxure
Power Advisor
Click >>

Introduction The four objectives Proven solutions

 | 15

Four objectives, five solutions

Five components of EcoStruxure for Buildings are essential for achieving the four objectives:

EcoStruxure
Building Operation
Click >>

EcoStruxure Workplace Advisor

EcoStruxure Our integrated workplace management system that gives you visibility into current space
Workplace Advisor use, helping you optimize space management and boost occupant well-being.
Click >>

EcoStruxure
Engage Enterprise
Click >>

EcoStruxure
Building Advisor Learn more >>
Click >>

EcoStruxure
Power Advisor
Click >>

Introduction The four objectives Proven solutions

 | 16

Four objectives, five solutions

Five components of EcoStruxure for Buildings are essential for achieving the four objectives:

EcoStruxure
Building Operation
Click >>

EcoStruxure Engage Enterprise

EcoStruxure An intuitive app you can use to send occupants safety updates and allow them to find
Workplace Advisor open seating, enhancing occupant engagement.
Click >>

1
EcoStruxure
Engage Enterprise
Click >>

EcoStruxure
Building Advisor Learn more >>
Click >>

EcoStruxure
Power Advisor
Click >>

Introduction The four objectives Proven solutions

 | 17

Four objectives, five solutions

Five components of EcoStruxure for Buildings are essential for achieving the four objectives:

EcoStruxure
Building Operation
Click >>

EcoStruxure Building Advisor

EcoStruxure Our intelligent building analytics software monitors core building systems to identify faults,
Workplace Advisor enable predictive maintenance, and improve overall operational efficiency.
Click >>

EcoStruxure
Engage Enterprise
Click >>

EcoStruxure
Building Advisor Learn more >>
Click >>

EcoStruxure
Power Advisor
Click >>

Introduction The four objectives Proven solutions

 | 18

Four objectives, five solutions

Five components of EcoStruxure for Buildings are essential for achieving the four objectives:

EcoStruxure
Building Operation
Click >>

EcoStruxure Power Advisor

EcoStruxure Our power analytics software monitors electrical networks to empower service teams
Workplace Advisor with better visibility into electrical data, further improving data quality and optimizing
Click >> operational efficiency.

EcoStruxure
Engage Enterprise
Click >>

EcoStruxure
Building Advisor
Click >> Learn more >>

EcoStruxure
Power Advisor
Click >>

Introduction The four objectives Proven solutions

Forge ahead in unprecedented times with
EcoStruxure Building
Discover how

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