SCHNEIDER ELECTRIC STANDARD LIMITED WARRANTY

The Schneider Electric Standard Limited Warranty applies to the following products:

• [Product Names]

Geographic Validity:

• [List of countries]

Length of Warranty:

• 5 Years, unless local law requires a longer period in which case it will be that period of time

“Schneider Electric” means the local legal entity of Schneider Electric that you purchased directly or indirectly the
products from.

“Product” means the Schneider Electric or related branded inverter product that you purchased from Schneider or
through an unauthorized reseller or retailer.

1. Warranty Claims

This limited warranty is provided by Schneider Electric and covers defects in workmanship and materials in your product. This warranty
period lasts from the date of purchase at the point of sale to you, the original end user, unless otherwise agreed in writing (the "Warranty
Period"). This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period.

2. Warranty Coverage

If a product becomes defective within the Schneider Electric limited warranty period, one of the following options, as selected by Schneider
Electric, will be performed at no charge for materials or labor costs, unless this should be impossible or disproportionate. It is mandatory
that customer notify Schneider Electric of the product defect within the warranty period, and provided that Schneider Electric through
inspection establishes the existence of such a defect and that it is covered by this limited warranty:

• Repairing the inverter onsite,

Alternatively, at Schneider Electric's sole discretion, cash compensation equal to the inverter’s residual value may be offered.

The term “disproportionate” applies in particular if the costs to Schneider Electric were deemed unreasonable according to the following
criteria:

• With reference to the value the product would have without the defect
• Taking into account the significance of the defect, and
• After consideration of alternative workaround possibilities available to the customer without significant inconvenience

If Schneider Electric repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90
days from the date of the return shipment to the customer whichever is greater. All replaced products and all parts removed from repaired
products become the property of Schneider Electric.

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3. Warranty Limitations

This Limited Warranty does not warrant uninterrupted or error-free operation of the product or cover normal wear and tear of the product or
costs related to the removal, installation, or troubleshooting of the customer's electrical systems. The warranty claims that relate to defects
caused by any of the following factors are not covered by the Limited Warranty:

• Improper Use or Non-compliance with installation, commissioning, operation or maintenance instructions (i.e. not according to the
operation & installation manual)
• Unauthorized modifications, changes or attempted repairs,
• Vandalism, destruction through external influence and/or persons/animals
• Use in an unsuitable environment, including any environment or location that causes excessive wear and tear or dirt or dust or debris
buildup within the system or that is difficult or unsafe for Schneider Electric representatives to access
• Insufficient ventilation
• Installation in a corrosive environment
• Failure to observe applicable safety standards & regulations
• Damages during transportation or storage
• Force majeure, examples include, but not limited to: fire, flood, earthquakes, storm damage, overvoltage & lightning strikes
• Any fire, water, snow, moisture, or liquid ingress
• Used as a component part of a product expressly warranted by another manufacturer
• If the original identification (trade-mark, serial number) markings have been defaced, altered, or removed
• Consumable components of any type are not covered, including but not limited to fans, fuses and filters etc.
• Cosmetic shortcoming which do not impair the use of the product for the intended purpose i.e. supply of energy

Warranty claims also exclude:

• Damages arising due to the fact that the use of the product for the intended purpose is no longer possible or only possible with
restrictions as a result of amendments to the statutory provisions applicable to the operation of the product made after the delivery of
the product
• Compensation for damages related to loss of power production or any expenses incurred by customer towards repair & replacement
of the inverter (including but not limited to labor, transportation, temporary power)
• Cost arising from changes to existing PV systems or building installations and like

4. Warranty Return and Repair Process

Contact Schneider Electric Customer Service representative with brief description of the error to evaluate & troubleshoot the issue while
inverter is in the field as many problems can be solved on site.

Please contact your Local Schneider Electric Customer Service Center or visit our website at:

http://www.schneider-electric.com/sites/corporate/en/support/operations/local-operations/local-operations.page

i. Return Material Authorization (RMA)

After attempts to correct the problem with customer’s assistance, if the product has to be returned to Schneider Electric for repair, the
customer must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Product shipments
will be refused and returned at your expense if they are unauthorized or returned without an RMA number clearly marked on the
outside of the shipping box or if they are shipped collect or if they are shipped to the wrong location.

When you contact Schneider Electric to obtain service, please have your instruction manual ready for reference and be prepared to
supply:

• The serial number and product code of your product

Schneider Electric reserves the right to refuse exchange requests for lack of proper documentation and information.

ii. Once the RMA has been issued

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 Schneider Electric will generally ship an equivalent replacement inverter to the specified customer or the distributor location within 48-
72 hours. Standard ground shipping costs are covered by Schneider Electric both ways. Any expedited shipping costs will be the
responsibility of the customer and billed accordingly.

An allegedly defective inverter must be returned to Schneider Electric in the same transport packaging that the replacement unit was
provided in. Schneider Electric will supply all labels and documentation for the return of the defective Inverter. The defective inverter
must be shipped back to Schneider Electric within 10 working days after receiving the replacement inverter. If we do not receive the
inverter within this timeframe, the unit cost will be billed back to the customer (including shipping and handling fees).

Visually evident damage caused by shipping or mishandling is to be reported to the freight carrier within 24 hours. Shipping damage
is the responsibility of the freight carrier, not Schneider Electric, and should always be duly noted with the freight carrier prior to
accepting and signing for the product

Any products that are damaged during the returned shipping process are not covered by this warranty. Schneider Electric assumes
no liability for this damage.

5. Service Reimbursement

A qualified installer must be available for the inverter replacement and re-commissioning. Schneider Electric offers a service
reimbursement amount of €150* per qualifying RMA and additional €30* for each extra inverter that is replaced at the same time and in the
same installation. Payment will be made only once replaced unit is received by Schneider Electric.

6. Invalid Warranty Claim

If the returned defective Inverter to Schneider Electric pursuant to this Policy, and is found by Schneider Electric to be free of defects that
would qualify it for replacement under this Policy, Schneider Electric will charge a flat-rate inspection charge for each Inverter of €100*,
plus shipping and packaging costs.

7. Out of Warranty Service

If the warranty period for your product has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the
warranty have not been met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee, as
determined by Schneider Electric in its sole discretion.

To return your product for out of warranty service, contact Schneider Electric Customer Service for a Return Material
Authorization (RMA) number and follow the other steps outlined in "Return Procedure".

Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the
minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable,
you will be contacted by Customer Service once your unit has been received.

(*): or equivalent in local currency at the sole discretion of Schneider Electric

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8. Disclaimer

Product

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY SCHNEIDER ELECTRIC IN CONNECTION
WITH YOUR SCHNEIDER ELECTRIC PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES,
CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE,
PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING
WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY, MERCHANTABLE
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.

ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, MERCHANTABLE QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN
DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY

IN NO EVENT WILL SCHNEIDER ELECTRIC BE LIABLE FOR: (A) ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER
COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND, EVEN IF SCHNEIDER ELECTRIC HAS BEEN ADVISED, OR HAD REASON
TO KNOW, OF THE POSSIBILITY OF SUCH DAMAGE; (B) ANY LIABILITY ARISING IN TORT, WHETHER OR NOT ARISING OUT OF
SCHNEIDER ELECTRIC 'S NEGLIGENCE, AND ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY
OR ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY OTHER PRODUCT OR SYSTEM;
AND (C) ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT
INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT BY PERSONS NOT AUTHORIZED BY SCHNEIDER ELECTRIC.

LIMITATION OF LIABILITY
WHERE APPLICABLE LAW ALLOWS AND DOES NOT PROHIBIT OR LIMIT, SCHNEIDER ELECTRIC’S LIABILITY FOR ANYTHING
RELATING TO THIS PRODUCT, EXCLUDING LIABILITY FOR BODILY INJURY OR DEATH SHALL BE LIMITED TO THE PRICE
PAID FOR THE PRODUCT.

IF APPLICABLE LAW DOES NOT ALLOW AN EXCLUSION OF IMPLIED WARRANTIES, LIMITATION OF LIABILITY, ON THE
DURATION OF AN IMPLIED WARRANTY, OR ON THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, THE ABOVE LIMITATION(S) OR EXCLUSION(S) WILL ONLY APPLY TO THE EXTENT PERMITTED BY APPLICABLE
LAW. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH WILL VARY
FROM JURISDICTION TO JURISDICTION.

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