HL2700 Service Manual
HL2700 Service Manual
HL2700 Service Manual
SERVICE MANUAL
MODEL: HL-2700CN
December 2003
SM-PRN040
© Copyright Brother 2003
All rights reserved.
No part of this publication may be reproduced in any form or by any means without permission in
writing from the publisher.
Specifications are subject to change without notice.
Trademarks:
The brother logo is a registered trademark of Brother Industries, Ltd.
Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other
countries, and True Type is a trademark of Apple computer, Inc.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson
Corporation.
Hewlett Packard is a registered trademark and HP Laser Jet is a trademark of Hewlett Packard
Company.
IBM, IBM PC and Proprinter are registered trademarks of International Business Machines
Corporation.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries.
PREFACE
This service manual contains basic information required for after-sales service of the color laser
printer (here-in-after referred to as "this machine" or "the printer"). This information is vital to the
service technician to maintain the high printing quality and performance of the printer.
This service manual covers the HL-2700CN color laser printer.
This manual consists of the following chapters:
Information in this manual is subject to change due to improvement or re-design of the product. All
relevant information in such cases will be supplied in service information bulletins (Technical
Information).
A thorough understanding of this printer, based on information in this service manual and service
information bulletins, is required for maintaining its print quality performance and for improving the
practical ability to find the cause of problems.
CONTENTS
CHAPTER I PRODUCT OUTLINE .....................................................I-1
1. FEATURES ......................................................................................................I-1
2. PARTS NAMES & FUNCTIONS ......................................................................I-4
3. INTERNAL STRUCTURE ................................................................................I-6
4. DESCRIPTION OF CONTROL PANEL ...........................................................I-7
4.1 Video Controller Mode ......................................................................................................... I-7
4.2 Engine Controller Mode ....................................................................................................... I-7
APPENDIX A ....................................................................................A-1
1. SERIAL NO. DESCRIPTIONS ........................................................................ A-1
2. DIAMETER / CIRCUMFERENCE OF ROLLERS............................................ A-5
3. SHELF LIFE OF EACH CONSUMABLE ......................................................... A-6
4. CONSUMABLES REPLACEMENT................................................................. A-7
5. HOW TO RE-ENTER ORIGINAL DATA TO THE MCTL PWB2...................... A-9
6. RE-PACKING INSTRUCTIONS .................................................................... A-12
7. HIDDEN FUNCTION MENU ......................................................................... A-14
7.1 Professional Menu ..............................................................................................................A-14
7.2 Reset Parts Life ..................................................................................................................A-26
7.3 Service Menu ......................................................................................................................A-27
8. TO INSTALL THE PRINTER CORRECTLY.................................................. A-30
9. HOW TO REWRITE HL2700 FLASH ROM ................................................. A-34
REGULATIONS
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of
user operation.
Caution
Use of controls, adjustments or performance of procedures other than those specified in
this manual may result in hazardous radiation exposure.
i
IEC 60825 SPECIFICATION (FOR 220-240 V MODEL ONLY)
This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label
shown below is attached in countries where required.
This printer has a Class 3B Laser Diode which emits invisible laser radiation in the
Scanner Unit. The Scanner Unit should not be opened under any circumstances.
Caution
Use of controls, adjustments or performance of procedures other than those specified in
this manual may result in hazardous radiation exposure.
5mW
780nm-800nm
MAS
ii
SAFETY INSTRUCTIONS
SAFETY PRINCIPLE
1) Before starting any operations, read this manual thoroughly. Especially read the safety
instructions in this section carefully and ensure that you understand the contents.
2) Perform all the operations by following the procedures described in this manual. Follow all
the cautions and warnings set out in the procedures and on safety labels affixed to the
machine. Failure to do so may result in human injury or equipment damage.
3) Perform only the procedures explained in this manual. Refrain from opening or touching any
portions that are not related to your required operation(s).
4) Repair and replacement of parts should be performed by trained and qualified persons only.
Operators should not attempt to do such repair or replacement work.
5) It must be appreciated that the above-mentioned cautions and warnings do not cover
everything because it is impossible to evaluate all the circumstances of repair situations.
iii
WARNING
HAZARDOUS VOLTAGE
May cause serious injuries or fatal accidents. Voltage is now applied from
the power supply of printer. There is a danger of electrical shock if you
touch the active area inside the printer.
Be sure to turn the power supply switch OFF and pull the plug out from the
power outlet before starting maintenance work on the printer.
WARNING
HOT SURFACE
The Fusing Unit reaches a temperature of approx.170°C and adjacent parts
are also very hot.
When you need to change the cleaning pad or remove jammed paper, wait
about 20 minutes after opening the paper exit unit to allow the unit to cool
down.
CAUTION
ROTATING PARTS
Be aware of the potential danger of various rollers and take care not to get
your fingers or hand caught into the machine, this can cause serious
injuries. Note that the exit roller that ejects the printed paper is rotating
while printing.
Be careful not to get your hair, fingers, hands, sleeve or necktie caught in
the machine while operating the machine.
iv
CAUTION
HAZARDOUS POWDER
Toner is a fine powder which can cause a powder explosion if disposed of
into a fire. Under no circumstances dispose of toner into a fire.
CAUTION
HAZARDOUS POWDER
Toner is a fine powder which may cause irritation to the eyes and
respiratory organs if inhaled.
Handle the toner cartridge, waste toner pack and developing unit carefully
so as not to spill the toner.
CAUTION
POWER CORDS & PLUGS
This printer is equipped with a 3-wire power cord fitted with a 3-pronged
plug (bi-polar plug with grounding) for the user’s safety.
CAUTION
SAFETY INTERLOCK
The front cover, paper exit unit and transfer unit of this printer have
electrical safety interlocks to turn the power off whenever they are opened.
Do not attempt to circumvent these safety interlocks.
v
CAUTION
Do not lean against or apply any excessive force to the paper cassette,
open cover of Duplex unit. Otherwise it may cause the product to decline
or fall down and result in the injuries.
Front Door
Lower Feeder Unit
vi
<Label Location>
5mW
780nm-800nm
MAS
vii
3. Rating Label (For Europe)
6.0A
(For US)
11.0A
viii
SHIPMENT OF THE PRINTER
If for any reason you must ship the printer, carefully package the printer to avoid any
damage during transit. It is recommended that you save and use the original packaging.
The printer should also be adequately insured with the carrier.
ix
CHAPTER I
PRODUCT OUTLINE
CHAPTER I PRODUCT OUTLINE
1. FEATURES
This printer has the following features:
I-1
Three Interfaces
This printer has a high speed, bi-directional parallel interface, USB
and Ethernet 10/100BaseTX.
I-2
Various Fonts
The printer has 66 scalable and 12 bitmapped fonts. The fonts that
can be used will vary according to the selected emulation mode.
In PCL mode, you can also print the 13 kinds of bar codes listed
below. In BR-Script mode, the printer has 35 scalable fonts.
< Bar Code Printing >
This printer can print the following 13 types of bar codes:
• Code 39 • UPC-E
• Interleaved 2 of 5 • Codabar
• EAN-8 • FIM (US-PostNet)
• EAN-13 • Post Net (US-PostNet)
• EAN-128 • ISBN (EAN)
• Code 128 • ISBN (UPC-E)
• UPC-A
Panel Lock Setting
If the panel button settings have been changed, the printer may not
work as expected. If you are an administrator of this printer, you can
lock the settings to prevent changes from being made.
Power Save Mode
The printer has a power saving mode. Since laser printers consume
power to keep the fixing assembly at a high temperature, this feature
can save electricity when the printer is ON but not being used. The
factory setting of the Power Save mode is ON so that it complies with
the EPA Energy Star new specification.
Toner Save Mode
The printer has an economical toner save mode. By using this feature
you can substantially reduce operating costs and extend the life
expectancy of the toner cartridges.
Reprint Setting
The printer saves data that you reprinted. You can reprint a
document without sending the data again from your PC. If you do not
install a CompactFlash™ card, you can reprint from RAM.
Network
Ethernet 10/100BASE-TX enables you to use the printer in the
following environments:
(TCP/IP, IPX/PSX, Apple Talk, DLC/LLC, NetBEUI)
Also, many useful utilities, such as BRAdminProfessional Utility,
Driver Development Wizard and Web BRAdmin software for the
Network administrator, are included.
I-3
2. PARTS NAMES & FUNCTIONS
<Front View>
Top Cover Assy PU
Paper Stopper
Release Lever H
Release Lever
Front Cover PU
Right Side Cover PU
Paper Tray PU
Fig.1-1
<Rear View>
I-4
No. Part Name Outline of Functions
1 Top Cover PU To act as both of the upper enclosure and paper
tray for printed papers, and to be opened up at
the maintenance.
2 Operator Panel To display a status of printer operation and
motion.
3 Front Cover PU To act as a front enclosure, and to be opened
when replacing a toner cartridge or waste toner
pack.
4 Rear Cover Assy PU To exit the printed paper for transportation. (To
be opened when clearing the internal jam or
doing the maintenance.)
5 Power Switch To power on or off the printer.
(Located at the lower left of the left side cover
PU)
6 AC Input Inlet To connect a power supply cable.
7 Interface Connector Box Space for a controller board to be installed.
8 Upper Duplex Cover PU Cover to be provided at the duplex
transportation inlet and to be removed when
installing the duplex unit.
9 Lower Duplex Cover PU Cover to be provided at duplex transportation
outlet and to be removed when installing the
duplex unit.
10 Paper Stopper Stopper to be pulled for alignment of exited
papers and also prevention of falling down.
I-5
3. INTERNAL STRUCTURE
<Cross Sectional View >
4. Fusing Unit FU
2. Belt Cartridge PU 1. Toner Cartridge PU
3. Cleaning Roller PU (K,Y,M,C)
Exit Roller Assy PU
8. Paper Tray PU
6. Transfer Unit PU
Fig.1-3
I-6
4. DESCRIPTION OF CONTROL PANEL
The printer control panel provides control of the printer including test printing,
maintenance operations performed by the video controller and also the ones which are
performed by the engine controller.
The Video Controller Mode and the Engine Controller Mode have some common
functions. Under normal circumstances the functions in the Video controller mode will be
used. Refer to Chapter V for further information.
Note:
This mode provides unique control panel display and operation functions which are
completely different from the ones described on the actual control panel or in the user’s
guide. Refer to Chapter V for detailed information.
I-7
1
3
4 Job Go 5
Cancel
6 7
BACK SET
9
8
Fig.1-4
I-8
CHAPTER II
SPECIFICATIONS
CHAPTER II SPECIFICATIONS
1. RATING
WARNING
Use the power supply cable supplied with the printer, or a similar cable complying with
the following specification (3-wire power cable with ground).
Use of an “out of specification” cable may result in an electric shock.
Destination Voltage (V) Frequency (Hz) Input Current (A) Power Cord (Piece)
US / Canada 120 50/60 11 1
Europe 220 - 240 50/60 6 1*
* For the model for Europe, the power supply cable depends on the country as
follows;
2.5m
Figure B: For UK
2.5m
Note:
For details of other power supply cables, refer to the parts reference list.
II-1
2. GENERAL SPECIFICATIONS
2.1. Printing
Print method: Electrophotography by semiconductor laser beam scanning
II-2
2.2. Functions
CPU: MIPS TMPR4955 (300 MHz)
Control panel: 6 buttons, 2 LEDs and a 16-column x 2 lines liquid crystal display
Diagnostics: Self-diagnostic program
II-3
2.4. Network
Type / Speed: 10BaseT/100BaseTX Ethernet
Auto speed detection
Firmware update: 8MB flash ROM. Use parallel I/F or BRAdminProfessional with
following protocols when upgrading print server software.
Protocols: TFTP PUT/GET, NETWARE GET, FTP PUT
II-4
2.5. Paper Specification
2.5.1 Printable Media & Tray Capacity
The standard media tray (upper tray) is supplied with the printer. The optional lower tray
unit and the optional Legal cassette can also be installed.
105 to 216 mm
210 to 297mm
(Standard Cassette)
210 to 355.6 mm
Feeding direction (Legal Cassette)
(face up)
II-5
2.5.2 Printed Output
250 sheets of 75g/m2 (20lb) paper / plain paper can be stacked in the output tray.
Face-down print delivery
Note: Face down: Delivers the printed side of the paper downwards
Environment: 17.5 ∼ 27.0°C, 50 ∼ 70%RH
Item Description
2
Basis Weight (g/m ) 82 ± 5
Thickness (µ m) 95 ± 6
Smoothness (Bekk) (seconds) 90 ± 20
Stiffness (Clark) 100 ± 15
Brightness (%) 85 ± 2
Surface Resistance (Ω) 1010 ~ 1011
Grain Direction Long
Note: Keep the paper sealed in the bag as supplied and do not open the paper bag
until the paper is required for use.
A
F
E C E
B D
The effective printing area means the area within which the printing of all the data
received without any omissions can be guaranteed. (Refer to Table 2-1 for details.)
II-6
Table 2-1: Effective Printing Areas
Size A B C D E F
210.0mm 297.0mm 203.2mm 288.5mm 3.4mm 4.23mm
A4 8.27” 11.69” 8.0” 11.36” 0.13” 0.17”
(2,480 dots) (3,507 dots) (2,400 dots) (3,407 dots) (40 dots) (50 dots)
215.9mm 279.4mm 207.44mm 271.0mm 4.23mm
Letter 8.5” 11.0” 8.16” 10.67” 0.17” Ç
(2,550 dots) (3,300 dots) (2,450 dots) (3,200 dots) (50 dots)
215.9mm 355.6mm 207.44mm 347.1mm
Legal 8.5” 14.0” 8.16” 13.67” Ç Ç
(2,550 dots) (4,200 dots) (2,450 dots) (4,100 dots)
182.0mm 257.0mm 173.54mm 248.5mm
B 5 (JIS) 7.16” 10.12” 6.82” 9.78” Ç Ç
(2,149 dots) (3,035 dots) (2,049 dots) (2,935 dots)
176.0mm 250.0mm 167.54mm 241.5mm
B 5 (ISO) 6.93” 9.84” 6.59” 9.5” Ç Ç
(2,078 dots) (2,952 dots) (1,978 dots) (2,852 dots)
184.2mm 266.7mm 175.74mm 258.3mm
Executiv
e
7.25” 10.5” 6.91” 10.17” Ç Ç
(2,175 dots) (3,150 dots) (2,075 dots) (3,050 dots)
104.8mm 241.3mm 96.34mm 232.8mm
COM-
10
4.125” 9.5” 3.785” 9.16” Ç Ç
(1,237 dots) (2,850 dots) (1,137 dots) (2,750 dots)
110.1mm 221mm 101.64mm 211.5mm
DL 4.33” 8.66” 3.99” 8.33” Ç Ç
(1,299 dots) (2,598 dots) (1,199 dots) (2,498 dots)
(Note that the paper sizes indicated here should conform to the nominal dimensions
specified by JIS.)
A4 paper must accommodate 80 characters printed in pica pitch (203.2 mm).
The dot size is based on 300 dpi resolution.
II-7
(2) Print guarantee area
<Plain paper>
4mm
Paper:5mm
Other:10mm
Print
guarantee
area Non guarantee area
Paper:4mm
4mm Other:10mm
3mm 3mm
5mm 5mm
<Envelope>
3mm
16mm
4mm 4mm
COM10:68mm COM10:68mm
DL:40mm DL:40mm
Note:
These figures are based on the paper whose specification is recommended. For the
recommended specifications, refer to Section 2.4.3 of this chapter.
II-8
3. ENVIRONMENTAL CONDITION
3.1 Ambient Temperature / Humidity / Altitude
(1) Under Operational conditions: 10.0 ∼ 32.5°C, 20 ∼ 80%RH (See the figure below.)
80
Humidity (%RH)
70
60 Zone A
Recommended Condition;
50 17.5 27 C
50 70%RH
40
Zone B
Ambient
Operation Area
20 other than Zone A.
0 10 17.5 20 27 30 32.5 40
Ambient Temperature ( C)
(2) Under Non Operational conditions: 5.0 ∼ 35.0°C, 10 ∼ 80%RH (See the figure
below.)
80
Ambient Humidity (%RH)
60
40
30
20
10
0 5 10 20 30 35 40
Ambient Temperature( C )
II-9
(3) Storage and Transportation Environment of Printer
The following defines the storage and transportation environment of printers that have
been packed according to Brother specification. However, this section does not cover
the OPC belt cartridge and toner cartridges.
The period under the severe conditions should not be continuous, and is assumed as an
accumulation of intermittent time. However, an individual period of intermittent time
under severe conditions should not be allowed to exceed 48 hours.
Note:
Normal conditions should occupy more than 90% of total storage period.
Severe conditions should be less than 10% of total storage period.
II-10
CHAPTER III
INSTALLATION
III-1
CHAPTER III INSTALLATION
WARNING
This printer may have to be powered off by turning off the power switch or unplugged in
some cases. The power switch is located at the lower left of the left side cover PU.
The power cord is connected to the back of the printer. Set the printer so that the power
switch or cord can be easily accessible just in case.
III-2
1.2. Basic Layout of Printer Set-up Location
Fig.3-1 shows the basic layout of the printer set-up location that is suitable for smooth
operation and maintenance of the printer.
70cm
25cm (14") (28")
Paper Exit Side
48cm
(18.9") 480 (W) x 420 (D) x 385 (H) (mm)
Front Side
18.9(W) x 16.5(D) x 15.2(H) (inch)
Fig.3-1
• The space in front of the printer (70cm) is necessary to open the front cover.
• The space at back of the printer (25cm) is necessary to open / close the rear access
cover.
• The space on right side of the printer (50cm) is necessary for general access.
• The space on left side of the printer (20cm) is necessary for general access.
III-3
2. UNPACKING
WARNING
• The package containing a printer weighs approximately 35kg, so it is too heavy for
one person to carry. It needs two adults to move the printer. Since the printer is a
precision machine, make sure that it is carried slowly with care so that no impact
occurs to the printer while moving it.
• Do not attempt to lift a printer when it is covered by the vinyl bag because it is
slippery and may result in damage and injury if dropped.
III-4
1. Packing List
No. Name of Parts Q'ty
1 A Laser Printer 1
B Starter Kit 1
C Power Code 1
2. Construction of Packing
No. Name of Parts Q'ty
B 1 Outer Box 1
Polyethylene Bag
2 Base Packing 1
ST Cushion U 3 P Joint 4
4 P.P Band 2
OPC Belt 5 Outer Box Tape 1
Cartridge 6 Power Code Tray 1
7 Upper Cushion L 2
8 Upper Cushion R 2
9 Polyethylene Bag 1
10 Silica Gel 1
7 ST Cushion L 11 Base Cushion 4
12 F Tape 1
6 8
13 F Tape 1
14 F Tape 1
15 F Tape 1
16 Front Cushion 1
4
12
13 5
C
14 A
15
16
3
11
C
2 B
10
Fig.3-2
III-5
2.2 Unpack the Starter Kit
<Unpacking Procedure>
1) Remove (1) polyethylene bag covering the starter kit.
2) Remove the (2) ST Cushion U of Starter Kit.
3) Remove the (3) Belt Cartridge PU with (4) polyethylene bag from (5) ST Cushion L.
4) Remove (4) polyethylene bag from Belt Cartridge PU.
CAUTION
Starter Kit (belt cartridge PU) is unique for this printer. If you use any non-unique
consumables, it may deteriorate the print quality and break down the engine.
1. Polyethylene Bag
2. ST Cushion U
3. Belt Cartridge PU
5. ST Cushion L
Fig.3-3
1 Belt Cartridge PU 1
III-4
3. INSTALLATION WORK
Install the unit parts of the starter kit into the printer according to the following
procedures:
CAUTION
Make sure to remove the shipping support and cover of the toner cartridge prior to
starting the installation of the belt cartridge PU. Otherwise, the belt cartridge PU may
break down.
Shipping Support
Toner Cartridge PU
Front Cover PU
CAUTION
• Do not push hard nor pound the toner cartridge. It may be the cause of toner
leakage.
• Do not lay the toner cartridge in the landscape or portrait orientation. Otherwise, the
toner powder leans to one side, which may be a cause of the print quality failure.
III-5
3.2 Tension-Release Piece of Fuser Unit
CAUTION
Make sure to remove the tension-release piece of the fuser unit prior to the test drive,
otherwise, the paper jam and fusing error are caused while driving.
Fuser Unit Fu
Fuser Unit FU
Fig.3-5
III-6
3.3 Install the Belt Cartridge PU
CAUTION
• Do not directly touch the OPC belt surface with bare
hands or gloves.
Fig.3-6
3) Pull out the belt tension-release pin (1 piece for both sides) provided for shipping.
Belt Cartridge PU
Protect Sheet
Fig.3-7
4) Remove the protective sheet covering the surface of belt cartridge PU.
5) Push the belt cartridge PU along the guide (left and right) into the printer.
III-7
6) Fix the belt cartridge and turning out the lock lever BC provided at the left and
right side of the belt cartridge PU.
Fig.3-8
7) Confirm by lightly pulling the belt cartridge up that the belt cartridge is fixed.
8) Close the top cover PU.
III-8
3.4 Test Run & Test Print
Power Switch
OFF
(Left side)
Fig.3-11
Fig.3-12
Fig.3-13
- + Back Set
00 READY /UPP
U:LT
Fig.3-14
III-9
CAUTION
Prior to unplugging the power cord, confirm that the power switch has been set as OFF
condition. Strictly refrain from turning off the power switch or unplugging the power cord
while the printer is operating the printing job. Wait at least 5 seconds immediately after
turning off the printer power switch.
GRID
2 Test Print
STRIPE
Y
M
C
R
G
B
III-10
(2). Test Print Procedures
Implement the test print according to the following procedures upon completion of the
warming-up process.
1 Warming-up process is
completed. 00 READY [ ]
a)
[ ] [ ] [ ]
III-11
(3). Selection of Media
Pressing the media select key on the operator panel, select the suitable process for the
media to be used.
When the media select key is pressed, the media lamp changes as follows:
I/F Cable
Set the power switch to 'ON'
2
side. Power Switch
(Rear side) Control Box
Confirm that the printer is set to
Confirm what is indicated on the
the online mode. (See the figure
operator panel.
3 in the right column for details.)
Confirm the indication of the
operator panel. 00 READY /UPP
III-12
CHAPTER IV
STRUCTURE OF
SYSTEM COMPONENTS
CHAPTER IV STRUCTURE OF SYSTEM COMPONENTS
1. BASIC STRUCTURE
<Mechanical & Electrical Structures>
This laser beam color printer (hereinafter called “Printer”) consists of five mechanical
systems; Print, Transfer, Scanning, Paper Transport and Control System. The printer
produces color printing through the interactive operations of these five systems as
shown in Fig.4-1.
IV-1
Main Motor
MM
Developer Motor
I/F Controller
Raer Cocer Assy Paper Exit
Belt Cleaner Unit
OPC Belt DM
Toner
MCTL
Fuser Unit Fix Cartridge
I/F Control
Belt Cartridge Unit K Sequence Control
Belt Cleaning
Transfer Belt Y
Development M Laser Control
Transfer C
Transfer Unit Unit First Transfer
IV-2
Fig.4-1
Discharge LD SCM
Resistration Roller
Laser Diode Scaner Moter
Paper Feed Roller Charge
Paper Feed
Paper Cassette
(5) Control System
The control system consists of the following 4 (four) control parts and runs the
printer by processing the interface signals transmitted from the Host computer and
interfacing to the print, transfer, scanning and transport systems.
• Sequence Control
• Laser Control
• Fusing Temperature Control
• Interface Control
C
Y: Yellow
M: Magenta
B G C: Cyan
R: Red
K G: Green
B: Blue
M R Y K: Black
Fig.4-2
IV-3
OPC Belt
Toner Cartridge
Transfer Belt
K
Y
M
C
Fig.4-3
Y Y Y Y Y Y
MMM C C C CC
a . First Transfer
Transfer Belt
Toner
MMM CC C
b . Second Transfer Y Y Y CC Y Y Y
Paper
R G
C . Fusing C
Paper
Fig.4-4
IV-4
<Structure of the OPC Belt>
The OPC belt consists of a surface layer having a photoconductor (OPC) of organic
material, the inner layer of an insulator material (PET / Mylar) and an aluminum deposit
layer in between. The OPC belt is located as shown in Fig.4-5 as the main part of the
print system.
Belt Cartridge Toner Cartridge
OPC Belt
Transfer Belt
Charger Roller
Laser Assy
Fig.4-5
Photoconductor(OPC)
Electrode
Insulator Material
Fig.4-6
IV-5
1.1 Print System and Transfer System
Fig.4-7 shows the basic structure of the print system having the OPC belt as the main
part and the transfer system having the transfer drum as the main part. Color printing is
made by actuating the each process in the print system and transfer system.
4 cycles of actions 1 to 6 are required to form a full 24 bit color image on the transfer
drum, only one cycle of actions 7, 8 and 9 is required to transfer the image to the paper
from the transfer drum ready for fixing by actions 10 and 11.
1 Chargimg
7 Second Transfer(Paper)
9 Paper Dischanging
10 Fusing
Transport System
Paper Exit
Fig.4-7
IV-6
1.1.1 Structure of the Printer
Transfer
Unit PU
2 Laser Assy PU
8 Transfer Roller
Paper Tray PU
5 Transfer Belt
7 Cleaning Blade
6 Erase Lamp 1 OPC Charger Roller PU
Fig.4-8
IV-7
1.1.2 Basic Structure of the Printing System
A toner image is formed through the potential of the OPC belt varying in each of the
charger, exposure, development, transfer and cleaning processes.
Fuser Unit FU
Transfer Belt
Transfer Unit
Drum GND
Transfer Roller
Registration Roller PU
Erase Lamp
Paper Feed PU OPC
Cleaning Charger Laser Assy PU
Roller PU Brade Roller PU
Paper Tray PU
Fig.4-9
IV-8
(2) Variation of OPC Belt Potential (See Fig.4-10.)
i) The OPC belt is initially biased to -CBV(V).
ii) The OPC belt surface is evenly charged to V0(V) in the charging process.
iii) The potential of the exposure part of the OPC belt is reduced to -VR(V) as it is
exposed to the laser beam in the process of exposing, and an electrostatic
latent image is formed on the OPC belt as the result.
iv) Negatively charged toner is moved onto the exposed part of the OPC belt in
the development process due to the difference of potential between -VR(V)
(the latent image) and -DBV(V), and a visible toner image is formed as the
result.
v) Negatively charged toner on the OPC belt moves to the transfer drum surface
in the transfer process because the GND potential of the transfer drum is
greater than -VR(V) of the OPC belt.
vi) The OPC belt is discharged by the erase lamp.
-CBV -V0 -V0 -V0 -V0 -V0 -V0 -V0 -V0 -V0 -CBV
-CBV -V0 -V0 -V0 HITACHI -V0 -V0 HITACHI -CBV
-CBV -V0 -V0 -V0 TAGA -V0 -V0 TAGA -CBV
-CBV -V0 -V0 -V0 -V0 -V0 -V0 -V0 -V0 -CBV
OPC Belt
HITACHI
TAGA Blade
K Y M C
Laser Diode Erase Lamp
Charging Developing
Exposing
Transfer Belt
OV
OPC Belt Surface
-CBV
-VR -DBV
-V0 (M)TONER
Dev Roller
Fig.4-10
IV-9
1.1.3 Details of Each Process
1 Charging
The charging process means that OPC belt is evenly charged by the OPC charger roller
PU.
OPC Belt
Fig.4-11 Fig.4-12
IV-10
2 Exposing
The exposing process means that the OPC belt surface is exposed to the laser beam to
form an electrostatic latent image.
-V R
-V O
Fig.4-13
IV-11
3 Developing
Developing Process means that an electrostatic latent image on OPC belt is made
visible with toner.
IV-12
OPC belt
Toner
Fig.4-14
Toner
Developer
roller
DBV
OPC Belt
CBV
Fig.4-15
Toner (M)
C M Y K
Exposing
Fig.4-16 Developing
IV-13
4 First Transfer (Belt)
The first transfer process means that the toner images on the OPC belt is transferred
onto the transfer belt.
Transfer Belt
Fig.4-17
IV-14
(2) Process of First Transfer (Refer to Fig.4-18.)
i) OPC belt that has been through the development process rotates as contacting
and synchronizing with the transfer belt and drum.
ii) OPC belt has been biased to the potential of -CBV(V). Potential of the transfer
belt is nearly GND.
iii) Toner on the OPC belt is moved onto the transfer belt due to the difference of
potential between the OPC belt and transfer belt.
iv) Toner that has been developed by each color is moved from the OPC belt onto
the transfer belt, and two color toner image is overlapped on the transfer belt.
v) Upon completion of the first transfer process, the toner image is transferred
onto a paper in the process of paper transfer.
Residual Charge
OPC Belt
Residual Toner
Fig.4-18
IV-15
5 Belt Discharging (Erase Lamp)
OPC Belt Discharging Process means that upon completion of the first transfer process,
LED light is radiated on the OPC belt prior to cleaning the belt to discharge the residual
charge for electrical cleaning.
OPC Belt
Fig.4-19
IV-16
6 Belt Cleaning
OPC Belt Cleaning Process means that the residual toner adhering to the OPC belt
surface is mechanically scavenged.
OPC Belt
Fig.4-20
IV-17
7 Second Transfer (Paper)
Second Transfer Process means that the toner image on the transfer belt is transferred
onto the transported paper.
Transfer Belt
Transfer Unit
Transfer Roller
Registration Roller
THV: Power Supply for Transfer
+THV Roller Bias.
Paper
Fig.4-21
IV-18
8 Drum Cleaning
Transfer Belt Cleaning Process means that the residual toner on the transfer belt is
removed.
Transfer Belt
Drum
Fig.4-22
IV-19
1.2 Laser Assy PU
This printer employs a semiconductor laser diode as a light source. This laser diode is
controlled by the fast switching according to transmitted image data (video signal).
The generated laser light scans over the OPC belt through a polygon mirror and lens, by
which electrostatic latent images will be formed on the OPC belt.
k BTD Mirror: Beam timing detector mirror to guide the laser beam
to PD.
9
6
4
1
2
5
3
Fig.4-23
IV-20
(2) Specification:
Specification of Laser Unit is described as follows:
Item Specifications
Rated Output of Laser Diode 5mW.
Wave Length of Laser Beam Approx.785nm.
Scanning Density 600dpi
Scanning Width 314mm
Rotations Per Minutes of Scanner Motor 35,904rpm
Number of Polygon Mirror Faces 8
IV-21
1.3 Paper Transportation System
(1) Outline
This printer employs the automatic paper feeding with the paper tray.
When toner images are formed on the transfer belt through the operations of print
system and transfer system, a paper is fed by the paper feed roller and
transported to the registration roller. The transported paper is further transported
to the transfer, fuser and exit part by the registration roller synchronizing with the
rotation of the transfer belt.
IV-22
5
Transfer Belt
3
1
IV-23
1.4 Fusing Unit
Fuser Unit employs the thermal fusing system containing the heater in the roller. Papers
carrying the toner images pass between the heat rollers. Heat and pressure is applied to
the paper when passing between the heat rollers so that the toner image is melted and
fused on the paper.
(1) Structure
Fuser Unit consists of the following component members; (Refer to Fig.4-25.)
1
2
Fig.4-25
IV-24
(2) Process of Fusing (Refer to Fig.4-26.)
c The toner image that has been transferred onto the paper is
simply adhered on the paper but not fused yet.
d Transported paper passes between the heater roller and back-up
roller.
e Each roller is heated up to approx. 150°C, and received
approx.200N from the opposite heat roller.
f When the paper carrying the toner images passes between the
tow heat rollers, the toner images are melted and fused on the
transported paper.
g The paper carrying the fused image is separated from the heat
rollers, and ejected from the printer.
M:Magenta toner
Y :Yellow toner
C :Cyan toner
Toner Image
M C
Y M Y Paper
(a). Before Fusing
R :Red
M:Magenta
G:Green
Fixed Toner
Fig.4-26
IV-25
2. STRUCTURE OF THE CONTROL SYSTEM
2.1 Basic Structure
2.1.1 Electrical System and Function
Most of the main electrical parts of this printer are controlled by the MCTL (engine
controller) PCB.
IV-26
Main Cooling Cooling Scanner
Motor 2 Fan OZ Fan (EX) 2 DM
Control Motor
Panel
Host Computer
ATC (4 pcs.)
Belt Drum
LDU PDU
Sensor Sensor
Y M C K
IV-27
Control Panel Control
6
IOD
9 Video
8 HVU
7 LVPS
3 LDU
4 PDU
1
MCTL
Fig.4-28
IV-28
(2) Motors (Refer to Fig.4-29.)
1
Main Motor PU
4 Exit Fan PU
6-1
Front Cover SW PU
Power Supply
5 Fan PU 2 Developer Motor PU
3
6-3 Rear Cover SW PU Scanner Motor PU
7
Laser Fan PU
Fig.4-29
IV-29
(3) Clutches and Solenoids (Refer to Fig.4-30.)
No. Name Code Function
To feed papers by coupling the feeding
Paper Feed Clutch
1 PCLU roller to the main gear unit at timing of
PU
the paper feeding.
To transport papers by coupling the
Registration Clutch registration roller to main gear unit as
2 RECL
PU synchronized with the rotation of transfer
drum.
To drive the fusing roller by coupling the
3 Fuser Clutch PU FUCL
fuser unit to the main gear unit.
To drive the brush of drum cleaner by
Cleaning Roller
4 FBSOL coupling the cleaner clutch to the main
Solenoid PU
gear unit at timing of the drum cleaning.
To drive the Mg. roller of desired color
Developer Clutch DCL toner cartridge by coupling said toner
5∼8
PU (Y,M,C,K) cartridge to the developer gear unit at
timing of the developing.
Toner Retract To relocate the desired color toner
DSL
9 Solenoid PU cartridge to developing position at timing
(Y,N,C,K) of the developing.
(in visible)
To have the transfer roller contact to the
Transfer Roller
10 TRCL transfer roller’s surface at timing of the
Clutch PU
second transfer.
IV-30
Layout of Clutches and Solenoids
4
3
10
Fig.4-30
IV-31
(4) Sensors
IV-32
Layout of Sensors
5. OHP Sensor PU
6. Toner Density
Sensor PU
14. Room Temp. Thermistor Sensor PU
1. Paper Size Sensor PU
IV-33
2.2 Control System
2.2.1 Control of the Print Process
A Micro CPU mounted on the MCTL PCB controls the print processes.
Lower
CONTROLLER OPERATION Feed Unit DM MM DCL LD Fan FUCL RECL PCLU FBSOL TRSOL PSL
P.W.B PANEL PU
LCD
PANEL
ASSY
ENGINE MCTL
CONTROL G.A. P.W.B
ERASE
CPU Sequential Control LAMP PBS TES PSU PEU PT2 TNK
8bit CPU Fuser Temperature Control
Operator Panel Control EX
Error Clearance Program FAN
Laser Power Control PS
I/F Control FAN
WTS TDS OHP TBS PT1 PFUL
PDU LDU
P.W.B P.W.B
INTERLOCK
SCM SWITCH PU
HV POWER FUSER UNIT FU
SUPPLY PU
LV POWER SUPPLY PU TH
POWER
SWITCH HEATER
Fig.4-32
IV-34
(2) Laser Drive Control Circuit
Laser Drive Control Circuit (LDC) consists of the video signal input circuit, laser
drive circuit, laser diode, output sensing circuit and output control circuit, as shown
in Fig.4-33.
<Operation>
(1) When the video signal is inputted, the laser drive control circuit has the laser
diode switched on and radiated according to the video signal.
(2) Radiated laser beam is sensed by the photo detector (PD), and the detecting
signal is fed back to the output control circuit.
(3) Output control circuit controls the radiation output to be constant, by comparing
the laser output default with the feed-back value transmitted from the output
sensing circuit.
(4) Laser beam scanned by the scanner motor is sensed by the beam detector
(PD), and then, the beam detecting timing (BDT) signal will be outputted.
MCTL PWB 2
OPC Belt
PRINT Signal
Frequency Control
Circuit
F-θLens
Scanner Motor
Laser
Beam Scanning
Synchronizie
Control Circuit
Control Circuit
BDT
LCD PCB
VIDEO Signal
Fig.4-33
IV-35
(3) Control of the Fusing Temperature
Each roller of the fusing unit is controlled to maintain the appropriate temperature
so that toner will be fixed correctly onto the print paper.
TPS
TA
Temperature (160) C TS
( C)
Time
Fig.3-34
IV-36
IV-37
TS: To maintain the set point (temperature) for fusing of toner to
be approx. 160°C as appropriate by turning on/off the thyristor.
TPS: Limit temperature to have the thermal cut-off start melting and
shutting down the power supply to the heat lamp if the
temperature control circuit should break down.
H2: If the surface temperature of the heat roller does not reach to
the preset temperature (TS) in the specified time after power-
on, CPU forces the HON signal and ACOFF signal to turn off
according to the timer control so that the printer stops.
IV-38
(4) Interface Control
<General>
(a) Interface Type
This Document describes the Video and Command/Status Interface between
Laser Printer Controller (LPC) and engine controller. Printer controller acts as a
slave to LPC. Through Video Interface, LPC controls the Printer & Operator
Panel using Command/Status communication and transmits the synchronized
video data to Printer laser diode. Operator Panel is physically resident on the
engine.
Video Interface /
Operator DC Power Supply Connector
Panel
Duplex unit
(Option) Printer Laser Printer
Engine Controller
Controller Host
(LPC)
System
Lower Feeder
[Customer design]
Unit (Option)
DC Power Supply
The interface connector of this laser printer is connected to the host system as
shown in Fig.4-36.
IV-39
(c) Interface Circuit (Printer side)
IV-40
(d) Connector Pin Assignment
The connector in the printer to connect to the controller board is type
128A-064S2B-:L14A (DDK) or the equivalent.
Table 4-2: Connector Pin Assignment for Video Interface Signals and DC Power Supply
(Engine side)
*Pin No. 26A, 28A, 30A and 32A should be connected to the GND at the LPC side.
IV-41
2.3 Main PCB (Video Controller PCB)
2.3.1 Outline
The Main PCB consists of the circuits which perform the following functions;
• Receive the printing data from the computer.
• Convert the received data to the bitmap data such as characters or graphics.
• Control the engine and send the generated bitmap data as a video signal.
The control panel is controlled by communicating with the engine CPU to display LCD
messages, light the LEDs and display the button status, etc.
The power for the Main PCB is supplied from the engine through the engine interface
connector.
IV-42
<Main PCB Block Diagram>
C 74LVX
D 161284 ASIC ADDRESS Mask Flash
to PC
C DATA0-7 DATA0-7 ROM ROM
C D0-D15 D0-D15
MB87M4240 64Mbit 64Mbit
Luna2
Mask Flash
to PC USB 1/2 ROM ROM
64Mbit 64Mbit
D16-D31 D16-D31
Xtal
12MHz
SDRAM SDCLK0
256Mbit ADDRESS
08
D0-D15
SDRAM Compact
256Mbit 08
Flash
D16-D31
74LCX SLOT
245
74LCX
144pin 245
SODIMM 74LCX
245
SLOT
D32-D63
74LCX
(PC100) SDCLK1
245
SDCLK2 74LCX
245
Fig.4-37a
IV-43
+3.3V +3.3V
Regulator Regulator
+ 1.5V CPU AD BUS + 1.8V +3.3V Max 3.0A
ASIC
TMPR4955 +5.0V Max 2.0A E
-300 MB87M4240 N
COMMAND Xtal G
28.57269
Luna2 MHz
I
N
2/2 E
Video-P
LVDS
CPUCLK
Video-N
+5.0V
RESET Super
Reset
R Capacitor
IC
T
C
Xtal
32.768
MHz
100MHz
Spectra
Spreaded
SSCG MAC Ethernet
P
100MHz C Controller
PCI
I
Xtal
25MHz
Reset PLL RESET
IC P
Zeor CPUCLK (100MHz)
L
L Delay SDCLK0 (100MHz)
Xtal Buffer
33.3333 SDCLK1 (100MHz)
MHz
Main PCB Diagram 2/2 SDCLK2 (100MHz)
Fig.4-37b
IV-44
2.3.2 Circuit
(1) CPU block
• Model name: TMPR4955BFG-300,
MIPS 64bit RISC CPU manufactured by TOSHIBA
• Clock speed: 100MHz (external) / 300MHz (internal)
• Cache memory: 32KB (Command cache) / 32KB (Data cache)
• Bus width: 32bit (external) / 64bit (internal)
Internal Floating Point Unit (FPU)
• Appearance: 160-pin QFP
<Masked ROM>
• Access time: less than 100nsec.
• Appearance: 48pin TSOP
<Flash ROM>
• Model name: MBM29DL32BD-90 manufactured by Fujitsu
• Access time: less than 90nsec.
• Appearance: 48-pin TSOP
IV-45
(4) SO-DIMM
SO-DIMM allows memory extension by up to 576MB.
1 SO-DIMM socket is available.
Any combination of DIMM size can be installed into any slot in any order but it
is recommended that the larger DIMM is install in Slot 0.
IV-46
(6) Engine interface block
The engine interface consists of the following signals;
<IREADY>
The signal indicating the engine is ready
<PRREQ>
Signal requesting printing from the controller
<KEY_STATUS>
Signal indicating that a key switch status on the control panel has changed.
<VSYNC>
Vertical synchronization signal for printing
<HSYNC>
Horizontal synchronization signal for printing
<VIDEO>
Video data signal
<COMMAND>
Command signal sent from the controller to the engine
<STATUS>
Status signal sent from the engine to the controller
Fig.4-39 shows the timing of each signal after the power switch is turned on.
Power-On
45 sec MAX.
IREADY-N
PRREQ-N
VSYNC-N
8 us MIN.
10 ms MAX. 207.779 us
HSYNC-N
27.9985 ns
Fig.4-38
IV-47
The COMMAND signal and STATUS signal are the signals that are used to
transfer the data between the controller and the engine, which perform as a
half-duplex asynchronous serial communication. Refer to Fig.4-40.
Stop bit
Start bit Parity bit
COMMAND P
LSB MSB
STATUS
P
Note:
• Based on “Asynchronous Communication” method.
• Command/Status communication must keep the “Handshake Rule”.
• Baud rate is 9600 bps.
• Frame format: - one (1) start bit,
- eight (8) data bits
(Start bit side is LSB, Parity bit is MSB),
- one (1) odd parity bit,
- one (1) stop bit.
• The video controller has to send an “Initialize Command” to the engine controller
after power on in order to establish communication.
The power for the Main PCB is supplied through the engine interface
connector.
IV-48
Main PCB circuit Diagram (1/7)
CODE LJ9515001
V-49
IV-49
Main PCB circuit Diagram (2/7)
CODE LJ9515001
V-50
IV-50
Main PCB circuit Diagram (3/7)
CODE LJ9515001
V-51
IV-51
Main PCB circuit Diagram (4/7)
CODE LJ9515001
V-52
IV-52
Main PCB circuit Diagram (5/7)
CODE LJ9515001
V-53
IV-53
Main PCB circuit Diagram (6/7)
CODE LJ9515001
V-54
IV-54
Main PCB circuit Diagram (7/7)
CODE LJ9515001
V-55
IV-55
2.4 Power Supply Unit
(1) Outputs and Use
IV-56
Layout of Connector Pin Assignment - Power Supply Unit -
Fig.4-40
IV-57
(3) Connector Pin Assignment
DC Power Supply – IOD P.W.B
ACN1
Manufacture: MoLex Type:
Pin No Signal Name Interface Pin No Signal Name Interface
Power Ground (+24V +24V Output through
1 PGND 2 +24V-1D
Type) Relay
Power Ground (+24V +24V Output through
3 PGND 4 +24V-1D
Type) Relay
Power Ground (+24V +24V Output through
5 PGND 6 +24V-1D
Type) Relay
Power Ground (+24V +24V Output through
7 PGND 8 +24V-1D
Type) Relay
Signal Ground (+5V
9 SGND 10 +5V-1 +5V-1 Output
Type)
Signal Ground (+5V
11 SGND 12 +5V-1 +5V-1 Output
Type)
IV-58
DC Power Supply Unit – MCTL P.W.B
ACN3
Manufacture: MoLex Type:
Pin No Signal Name Interface Pin No Signal Name Interface
Signal Ground
1 SGND(CNT) 2 +5V-2(CNT) +5V-2 Output (CNT)
(+5V Type)
Signal Ground
3 SGND(CNT) 4 +5V-2(CNT) +5V-2 Output (CNT)
(+5V Type)
Signal Ground
5 SGND(CNT) 6 +5V-2(CNT) +5V-2 Output (CNT)
(+5V Type)
Signal Ground +3.3V-2 Output
7 SGND(CNT) 8 +3.3V-2(CNT)
(+5V Type) (CNT)
Signal Ground +3.3V-2 Output
9 SGND(CNT) 10 +3.3V-2(CNT)
(+5V Type) (CNT)
Signal Ground +3.3V-2 Output
11 SGND(CNT) 12 +3.3V-2(CNT)
(+5V Type) (CNT)
Signal Ground
13 SGND(MCTL) 14 +5V-1(MCTL) +5V-1 Output (CNT)
(+5V Type)
Signal Ground
15 SGND(MCTL) 16 +5V-1(MCTL) +5V-1 Output (CNT)
(+5V Type)
17 PGND Power Ground 18 +24V-1D +24V-1 Output
(+24V Type) through Releay
19 PGND Power Ground 20 +24V-1D +24V-1 Output
(+24V Type) through Releay
21 PGND Power Ground 22 +24V-1D +24V-1 Output
(+24V Type) through Releay
IV-59
DC Power Supply Unit – MCTL P.W.B
ACN5
Manufacture: MoLex Type:
Pin No Signal Name Interface Pin No Signal Name Interface
Terminal for the Terminal for the
1 TESTO1 dielectric strength 2 TESTO2 dielectric strength
test test
Terminal for the Terminal for the
3 TESTI1 dielectric strength 4 TESTI2 dielectric strength
test test
For sensing the door +5V through Door
5 +5VDO-N 6 +5V-1R
open+5V Switch
Back-Up Roller
7 BRON-N Heater ON Signal 8 DCOFF1-P +24V-1 OFF Signal
(Pull-Up required)
9 ACOFF-P 10 HIRON-N Heater ON signal
Power Supply ID
11 ACSYNC-N AC Zero-Cross 12 SWRUS-P (Connection to
Signal
GND)
13 PGND Power Ground 14 +24 +24V Output
(+24V Type)
15 PGND Power Ground 16 +24 +24V Output
(+24V Type)
17 PGND Signal Ground (+5V 18 CN-CHK Connection Check
Type)
19 PGND Signal Ground (+5V 20 SGND Signal Ground (+5V
Type) Type)
IV-60
2.5 High Voltage Power Supply Unit
(1) Output and Function
YK DBV(YK) -180
3 Developing Bias
MC DBV(MC) -180
4 Belt Bias CBV -350
Fig.4-41
IV-61
(3) Connector Pin Assignment
Manufacture: MoLex Type:
Pin # Signal Name Interface
1 PGND GROUNDING
2 PGND GROUNDING
3 PND GROUNDING
4 +24V-1 +24V-1
5 +24V-1 +24V-1
6 +24V-1 +24V-1
7 BRVON-N BRV Output on signal
8 CLVP-N CLV Output on signal
9 PWMON-N PWM control on signal
10 BRVPWM-N BRV PWM control on signal
11 BRVERR BRV ERR sensor signal
12 CBVPWM-N CBV PWM on signal
13 THVRON-N THVR output on signal
14 DBV(MC) DBV(MC) PWM control signal
PWM-N
15 THVPWM-N THV PWM on signal
16 DBV(YK) DBV(YK) PWM control signal
PWM-N
17 THV-1 THV-1 Output select signal
18 FCBVPWM-N FCBV PWM control signal
19 BRV ERR2 sensor signal
20 PGND N.C
21 HVUCNCHK-N Check terminal
IV-62
2.6 Wiring Diagram
MAIN MOTOR PU DVELOPER MOTOR
LFU Connector
30 DCL (K)
DSW (TOP)
28 26
INT ACN6 ACN4 INTERLOCK SWITCH PU
LV POWER SUPPLY UNIT DSW (REAR)
DSW (FRONT)
MSW
DUPL Connector
29
IV-63
<Symbol and Parts Name>
Symbol Parts Name Symbol Parts Name
LVPS LV Power Supply Unit PU IOD I/O Board PU
DSW.F Interlock Switch PU (Front) OHP OHP Sensor PU
DSW.T Interlock Switch PU (Top) PEU Tray Empty Sensor PU
DSW Interlock Switch PU PT1 Registration Sensor PU
FUSER Erase
Fuser Unit FU Erase Lamp PU
UNIT Lamp
TPD
TH Thermistor Toner Sensor PU
TTR
HR Fusing Roller TNK Toner Key Sensor PU
BR Back-Up Roller PSU Paper Size Sensor PU
THS1
Thermostat PFUL Output Tray Full Sensor PU
THS2
HVU HV Power Supply Unit PU PT2 Fuser Exit Sensor PU
Engine Controller Board PU
MCTL PBS OPC Maker Sensor PU
(MCTL P.W.B )
TBLE
PANEL Operator Panel Assy PU Waste Toner Holder Assy
TBFL
LCD LCD P.W.B TBS Transfer Unit Sensor PU
Laser
Laser Assy PU SM Scanner Motor
Assy
PDU PDU P.W.B 2 LDU Laser Drive Unit P.W.B 2
MM Main Motor PU FBSOL Cleaning Roller Solenoid PU
DM Developer Motor PU TRCL Transfer Roller Clutch PU
DCLK
DCLY
FUFAN Exit Fan PU Developer Clutch PU (K.Y.M.C)
DCLM
DCLC
DSLK
DSLY
LDFAN Laser Fan PU Toner Retoract Solenoid PU
DSLM
DSLC
PSFAN Power Supply Fan PU TDS Toner Density Sensor PU
Room Temperature Thermistor
PCLU Paper Feed Clutch PU RT
PU
RECL Registration Clutch PU FUCL Fuser Clutch PU
IV-64
(1) MCTL P.W.B I1CN - IOD P.W.B DCN1
IV-65
(3) HV Power Supply Unit BCN1 - MCTL P.W.B HUCN
IV-66
(8) LV Power Supply Unit ACN5-MCTL P.W.B LVCN
IV-67
(12) IOD P.W.B DCN4 - Developer Solenoid
IV-68
(17) IOD P.W.B DCN12 - Main Motor
IV-69
(23) IOD P.W.B DCN19 - Paper Size Sensor
IV-70
(30) Duplex Connector
(32) DCN2:IOD
IV-71
CHAPTER V
CONTROL PANEL OPERATION
CHAPTER V CONTROL PANEL OPERATION
1. PANEL LAYOUT
3
4 Job Go 5
Cancel
6 7
BACK SET
9
8
Fig.5-1
V-1
2. VIDEO CONTROLLER MODE
This section describes the operation and maintenance functions in the Video Controller
Mode.
(1) Normal Mode: After turning on the printer, the printer goes into Normal Mode.
This mode provides normal printing for the end user. The
following section describes the toner save mode and the power
save mode. For other modes, refer to the user’s guide.
(2) Line Test Mode: This mode provides a self-test for each function in the Video
Controller Mode mainly for use when replacing the main (video
controller) PCB.
Whenever the video controller is replaced, these checks should
be carried out.
This mode provides performance tests for the engine LCD,
control panel keys and various sensors.
(3) DRAM Test Mode: This mode is provided to test installed DIMM(s) on the main
(video controller) PCB.
(4) NVRAM Reset Mode:
This mode forces the NVRAM values of the video controller to
be reset to the factory settings.
When replacing the main PCB, the NVRAM value is
automatically reset to the factory setting. However, this mode is
effective when the video controller does not work due to errors.
Table 5-1
V-2
2.2 Line Test Mode
This mode tests the following items;
<Procedure>
Note:
• It is possible to skip the test and proceed with the next test by pressing the Go key.
• If any errors occur during the following procedures, an error message appears on
the LCD. By pressing the Go key, it is possible to proceed with the test.
1) Turn on the power while holding down the + and - keys. The following message
appears.
LINE TEST
All columns of the LCD are turned on as shown below and also the LEDs are all
turned on.
Check that the LCDs are all displayed correctly and none of the dots have
dropped. Also, check that the LEDs are all on.
V-3
3) Press the Go key to implement the SW TEST.
The following display appears on the LCD and the LEDs are all turned off.
Check that the LEDs are turned on and the corresponding number appears as
follows when pressing the keys on the control panel in order.
1 2
12345678
3 4 5
6 7 8
A: Front Cover
B: Top Cover
C: Rear Cover (Transfer Unit)
D: Toner Cartridge (K)
E: Toner Cartridge (C)
F: Toner Cartridge (M)
G: Toner Cartridge (Y)
H: OPC Belt Cartridge
ABCDEFGHIJKLMNOP I: Fuser Cleaner
J: Fusing Unit
QRST K: Waste Toner
L: Upper Tray
M: Lower Tray
<Ex. Toner cartridge (K)> N: Upper Tray Paper
O: Lower Tray Paper
■ → (Open the cover) → (Remove the toner
P: Upper Tray Media
cartridge.) → (Close the cover and wait for 20
Q: Lower Tray Media
seconds.) → (Open the cover.) → (Install the toner R: Paper Sensor 1
cartridge.) → (Close the cover and wait for 20 S: Paper Sensor 2
seconds.) → ‘D’ T Paper Sensor 3
V-4
Note:
• Since the sensors respond only when the cover is closed, be sure to close the cover
before re-installing any items.
• The sensors tests, especially the OPC test, require time to respond on the LCD
panel. Operate a sensor in one sense for at least 20 seconds before restoring it to
the original condition for reliable operation of these tests.
• As for HL-2700CN, Lower Tray does not have the media sensor, so the display will
not be changed to ‘Q’. (The display will stay . )
V-5
5) Press the Go key to implement the RAM SIZE CHECK.
The RAM size installed into the printer is displayed.
Check that the RAM size is correct.
TRAY 1 = A4
TRAY 2 = A4
V-6
8) Press the Go key to implement the COMPACT FLASH - R/W TEST.
The reading/writing test of the compact flash card is implemented. Check that no
error occurs.
CARD R/W OK
9) Press the Go key to exit the LINE TEST mode and reset the printer.
Now initializing
READY
V-7
2.3 DRAM Test Mode
This mode tests DIMMs installed on the main (video controller) PCB.
<Procedure>
1) To start the test program:
While holding down the Go key and + key, turn on the power. “DRAM CHECK
START” will be displayed. Press the Job Cancel key to start the DRAM check.
2) The LCD will display “START DRAM TEST”, and the Data LED blinks.
3) On satisfactory completion of all the RAM tests, the LCD will display: “DRAM
OK!!”, and the Alarm LED is on.
4) If any DRAM error has occurred, the LCD will display a fail message as follows;
5) Enter the hidden menu mode as follows to confirm the current memory map;
i) Press the -, + and Set keys in this order while holding down the Go key.
ii) The LCD will display “HIDDEN PANEL”
iii) Select the “DRAM ADDRESS” menu using the Back and + keys.
iv) Whenever the Set key is pressed, the LCD will display the DRAM error
address on Slot 1.
6) If a DIMM DRAM has an error, replace the DIMM corresponding to the above
memory map information.
Note:
• There may be a case where the above sequence does not work correctly due to
complete RAM failure, or in faulty assembly such as a solder bridge or ineffective
soldering etc.
• “PRINT CHECK” may be displayed when exiting from the Test mode. It will disappear
in 20 or 30 seconds, displaying “READY” on the LCD. It is not a fault.
V-8
2.4 NVRAM Reset Mode
This mode forces the NVRAM value of the video controller to be reset to the factory
settings.
<Procedure>
1) While holding down the Set key, turn on the power.
2) Hold down the Set key until “WARMING UP” is displayed on the LCD panel and
the LEDs are all on momently.
3) The printer is reset to the factory setting.
V-9
3. ENGINE CONTROLLER MODE
This section describes the operation and setting procedures for each engine test in the
Engine Controller Mode.
In order to go into the Engine Controller Mode, turn on the printer while holding down the
-, +, Back keys.
(1) Normal Mode: After removing the main PCB from the printer and pressing the Job
Cancel key under the Engine Controller Mode, the printer goes into
the Engine Normal Mode.
This mode provides functions to indicate the operation status of the
printer and also messages relating to normal operations which the
operator is controlling.
Note:
Be sure to remove the main PCB before the printer goes into the Engine Normal Mode. If
you fail to do so, the printer goes into the sleep mode.
(2) Service Mode: After turning on the printer in the off-line status, the printer goes into
Service Mode.
This mode is a unique mode for the serviceman only and provides
additional functions (codes 31 through 37) to confirm the
operational status during maintenance work and ‘39 FACTORY
MODE’ to confirm and set the operational status of the main
components.
V-10
Table 5-2 Construction of Operational Mode
V-11
3.2 Operation of Normal Mode
Normal Mode displays on the control panel the operational status of the printer when in
the “ONLINE” state and the necessary information for the operator to implement ordinary
maintenance work.
Operation Procedures
1) Push on the power switch.
3) Alarm lamp is lit off approximately 45 seconds after switching on the power
supply, and then the printer is ready to print as READY status.
Normal Mode
See Table 5-2 for details of indications available in normal mode.
V-12
Code No. LCD Message Description of Message
• ONLINE LED is lit.
00 • Engine has completed the warming-
00 READY [*1] up process and now is ready to print.
[*2 ] [*4] • Engine is ready to receive "PRREQ",
signal from LPC.
V-13
Code No. LCD Message Description of Message
• Engine stands by as “CHECK
11-1 MEDIA” status.
CHECK MEDIA
• Alarm LED is lit.
11 CHK MEDIA [*1]
[*4] [*1]: Applicable paper feeder is indicated
as follows;
/UPP: Upper Tray
/LOW: Lower Tray
/DPL: Duplex Unit Inside
V-14
Code No. LCD Message Description of Message
11-5 CHECK LIFE for DUPLEX • Engine idles when the error message
“CHK MEDIA FOR DUPLEX”
11 CHK LIFE appears.
for DUPLEX • Alarm LED is lit.
• The error message “CHK MEDIA
FOR DUPLEX” means the printer
status that toner runs out, the waste
toner bottle is full, or the paper tray is
full during the duplex printing. In this
instance, the paper in the duplex unit
is printed out and then printer stop.
• Engine is idling.
12-1 NO TRAY UPP/LOW
• Alarm LED is lit.
V-15
Code No. LCD Message Description of Message
• Engine is idling.
14 CHECK WASTE TONER PACK • Alarm LED is lit.
• Replace the waste toner pack with a
new pack.
14 CHECK WASTE
• This message will be automatically
TONER PACK[*4] cleared by open & close operation of
the paper exit cover taking place
while replacement of the waste toner
pack. The message is cleared also by
pressing the - Key.
• Engine is idling.
15 MISPRINT • Alarm LED is lit.
V-16
Code No. LCD Message Description of Message
• Engine is idling.
16-2 ALIGN TONER CG
• Alarm LED is lit.
V-17
Code No. LCD Message Description of Message
• Engine is standstill.
17 MEDIA JAM
• Alarm LED is lit.
V-18
3.3 Service Mode
Service mode is a unique mode for the maintenance of printer only. In this mode, you
can check the operation status of printer engine as OFFLINE, and also carry out the
maintenance work of each printer components.
Procedure
1) Simultaneously pressing the three keys, namely, + key, Back key, and - key, turn
the power switch on by push-on operation.
2) Using the Back key, + key, Set key, and - key, select the mode necessary for the
maintenance work from the configuration shown in Table 5-2.
SERVICE MODE
(c)
FACTORY MODE
V-19
31 GRID PRINT
Grid Pattern of single color or two color (R, G, B) and Stripe Pattern of full color can be
printed for Test Print.
Procedure
31 GRID PRT
(e)
GRID / STRIPE
SERVICE MODE
(f)
TEST PRINT
01 WAIT [ ]
[ ] [ ]
V-20
32 NEXT CARE INFORMATION
Procedure
SERVICE MODE
(g)
TEST PRINT
V-21
33 TRAY TYPE
Procedure
V-22
34 TOTAL PAGE
Procedure
34 DUPLEX PAGE
(d)
: : : : . . P
SERVICE MODE
(e)
TEST PRINT
V-23
35 EACH IMAGE
Number of created images per each color used in printing can be confirmed.
Procedure
35 IMAGE OF
(d)
Y/M/C/K
SERVICE MODE
(e)
TEST PRINT
V-24
36 CLEAR CARE
Care Code displayed in the LCD can be cleared. Make sure to implement the displayed
CLEAR CARE mode whenever replacing the applicable periodical replacement parts
with new parts.
Procedure
V-25
37 MEDIA MANAGE
Signal from OHP sensor can be ignored at the media select (OHP). However, this mode
should not be used under the normal circumstances.
Procedure
SERVICE MODE
(c)
TEST PRINT
V-26
38 EXTEND MEDIA
Procedure
(b) → (c)
38 EXTEND MEDIA
(b)
PPC / MTS / TS
38 EXTEND MTS
(c)
NORMAL / GLOSSY
38 EXTEND LABEL
(c)
TS1 / TS2
V-27
39 FACTORY MODE
This mode consists of 9 (nine) subordinate modes for the confirmation of operations and
the resetting functions necessary for the maintenance work.
Basic Configuration
45 NVRAM TUNE UP
46 NVRAM INITIAL
50 ID DATA SET
51 OPT TUNE UP
V-28
43 MARGIN ADJUST
The position of top margin and left margin can be confirmed and adjusted within the
range between -3.5mm max. and +3.5mm max.
Procedure
V-29
44 LIFE PERIOD SET
Procedure
44 LIFE PERIOD
(h)
1 2 3 4 5 6 7 8 9 10 12 16
39 FACTORY MODE
(i )
MARGIN ADJUST
V-30
45 NVRAM TUNE UP
This mode is not used in the normal operation, but is used when fine adjustment of the
adjust value is required. This mode consists of following 8 (eight) subordinate modes:
V-31
45-1 LP TUNE UP
This mode shall be used when optical density, line thickness and/or color reproduction
need to be adjusted. The adjustment will be made by changing the laser power against
the reference value 0 (zero) in the range between the step -7 and +7.
45 LP TUNE UP
(e)
Y/M/C/K
45 NVM TUNE UP
(f )
1 2 3 4 5 6 7 8 9 10 12 16
V-32
45-2 THV TUNE UP
This mode shall be used when transfer voltage needs to be adjusted due to the errors
caused such as transfer failure on the media. The adjustment is to change the transfer
voltage, subject to the media to be used, against the reference value 0 (zero) in the
range between the step -4 and +4.
V-33
45-3 DBV TUNE UP
This mode shall be used when image optical density needs to be adjusted. Adjustment is
to adjust the developer bias voltage against the reference value 0 (zero) in the range
between the step -7 and +7.
45 DBV TUNE UP
(e)
Y/M/C/K
45 NVM TUNE UP
(f )
1 2 3 4 5 6 7 8 9 10 12 16
V-34
45-4 CBV TUNE UP
This mode shall be used when the image defects attributing to OPC belt need to be
improved. Adjustment is to adjust the OPC belt bias voltage against the reference value
0 (zero) in the range between the step -4 and +4.
45 NVM TUNE UP
(d)
1 2 3 4 5 6 7 8 9 10 12 16
V-35
45-5 FBV TUNE UP
This mode shall be used when the image defects attributing to transfer drum need to be
improved. Adjustment is to adjust the drum cleaner bias voltage against the reference
value 0 (zero) in the range between the step -4 and +4.
45 NVM TUNE UP
(d)
1 2 3 4 5 6 7 8 9 10 12 16
V-36
46 NVRAM INITIAL
This mode can initialize (data clear) all the data of NVRAM on MCTL PWB, and also can
execute NVRAM CLEAR to clear C3 error when occurred.
WARNING
NVRAM INITIAL is not used under normal circumstances; Bear in mind that execution of
this mode is beset with loss of all the data in NVRAM.
Therefore, all the data in NVRAM should be stored prior to executing NVRAM INITIAL.
V-37
47 TOTAL PAGE SET
This mode can reset the number of total pages on NVRAM whenever executing NVRAM
INITIAL or replacing the MCTL PWB.
39 FACTORY MODE
(d)
DP MARGIN ADJUST
V-38
48 EACH IMAGE SET
This mode can reset the number of total pages of each color on NVRAM whenever
executing NVRAM INITIAL or replacing the MCTL PWB.
39 FACTORY MODE
(e)
MARGIN ADJUST
V-39
49 NEXT LIFE SET
This mode is to set the replacement timing (number of prints) of periodic replacement
parts.
39 FACTORY MODE
(f)
MARGIN ADJUST
V-40
50 ID DATA SET
51 OPT TUNE UP
For details of this mode, refer to [TMA CAL MODE] in 7.1 Professional Menu in Appendix
7. HIDEN FUNCTION MENU.
V-41
3.4 Adjustment Work Procedures
3.4.1 Adjustment of Top and Left Margin
Top and left margin can be adjusted by the key operation on the operator panel.
<Purpose>
If there is no top margin or left margin for the print guarantee area or when MCTL PWB
is replaced, the adjustment of top and left margin will be required.
<Adjustment Method>
1) Execute "GRID PRINT" in the SERVICE MODE.
Leading edge
A B
Left Margin
C
Print
Guarantee Paper Feeding
Direction
Area
Fig.5-2
V-42
3.4.2 Setting of Engine NVRAM Data
As Data in the RAM has been preset to the optimum value at the ex-work, it is not
necessary to change the preset value under the normal condition. However, fine
adjustment may be required subject to the media or operational conditions.
<Purpose>
Print quality can be improved by changing the preset value in the RAM.
<Procedures of Setting>
1) Follow the procedures set out in Section 3.3 ‘Service Mode’ in this chapter.
V-43
3.4.3 Confirmation and Setting of Total Number of Printouts
Total number of printouts is stored in the RAM. Confirmation and setting of total number
of printouts can be confirmed and reset by manipulating the key on the operator panel.
<Purpose>
Total number of printouts shall be reset when changing the MCTL PWB or executing the
NVRAM INITIAL.
<Procedures of Setting>
1) Execute 47 TOTAL PAGE in the Factory Mode.
3) After the above setting, execute 34 TOTAL PAGE to confirm that the desired
number of printouts is now set.
<Purpose>
Number of images per each color shall be reset when changing the MCTL P.W.B. or
executing the NVRAM INITIAL.
<Procedures of Setting>
1) Execute 48 EACH IMAGE in the Factory Mode.
3) After the above setting, execute 35 EACH IMAGE to confirm that the desired
number of images is now set.
V-44
3.4.5 Initial Setting of Engine NVRAM
Implement the initial setting at the replacement of MCTL P.W.B. after clearing the
contents of RAM.
<Purpose>
Number of images per each color shall be reset when changing the MCTL P.W.B. or
executing the NVRAM INITIAL.
<Procedures of Setting>
1) Prior to replacing the MCTL P.W.B., confirm the contents of RAM regarding the
following subjects.
“Factory Mode”
3) After implementing the NVRAM INITIAL, input the value confirmed in the
procedure 1) to the RAM for completing the setting.
V-45
CHAPTER VI
PERIODIC MAINTENANCE
CHAPTER VI PERIODIC MAINTENANCE
1. GENERAL
1.1 Precaution in Handling
Since a high quality laser printer is a precision equipment, the daily checking and
periodic maintenance is indispensable to maintain an expected high performance.
Following is the list of important precautions & action items as to the maintenance
and periodic replacement parts:
1) Refrain from any operation, disassembly, and modification that are not set out
in this manual.
2) When assembling or disassembling the printer, turn the power supply off at
first and unplug the power supply cord prior to commencing any work.
3) Whenever having replaced any parts, confirm the replaced parts in place prior
to driving the printer.
4) Read carefully and understand well any precaution or warning labels affixed
to any parts.
5) Unless otherwise specified, precisely follow the reverse order of the
disassembly procedures for the re-assembly. Do not get confused with the
kind of removed screws and also length.
6) Do not use any solvent for cleaning, no matter inside or outside of printer.
7) It is strictly forbidden to dump the waste toner together with flammable
substances or throw it into the fire. This is a very important caution to be
respected.
VI-1
1.1.1 List of Maintenance Tools
Table 6-1 below lists up the maintenance tools for the printer.
Table 6-1
VI-2
1.1.2 List of Consumables for Maintenance
Table 6-2 below lists up the consumables for maintenance.
Table 6-2
VI-3
1.2 Cleaning for Periodic Maintenance
<Component Subject To Cleaning>
Toner cartridge PU
Inside of printer
Fig.6-1
CAUTION
• Prior to starting the maintenance work, make sure to pull out the power supply
cord plug from the outlet.
• Check up the electric conductivity to be dead. If alive, there is the danger of
electric shock.
VI-4
Table 6-3: Periodic Maintenance Cleaning Work
VI-5
1.2.1 Cleaning of Transfer Base Assy PU and Paper Guide Assy PU
Stained paper and inner jam may be attributed to the transfer base assy PU. Clean
the transfer base assy PU according to the following procedures:
<Tools to Prepare>
1) Cotton Cloth (Unwoven): 2 to 3 pieces
2) Cotton Applicator: 2 to 3 pieces
<Cleaning Procedure>
1) Turn off the power switch, and unplug the power supply cord.
2) Open the paper exit unit.
3) Clean the stains of following parts with the cotton cloth.
• Registration Roller Assy PU
• Transfer Roller Assy PU
• Transfer Roller Guide PU
Fig.6-2
CAUTION
• When cleaning the registration roller or transfer roller, do not apply any
excessive force on the roller surface. Such excessive force may get the roller
deformed or damaged.
• Since the deformed or damaged roller may cause the defective image, softly
wipe off the stain from the roller surface.
VI-6
1.2.2 Cleaning of OPC Charge Roller PU / OPC Cartridge Roller PU (Brush Roller)
If the vertical streak or black line occurred on the print, the cause may be the
stained OPC charge roller . In this case, carry out the cleaning work according to
the following procedures:
CAUTION
• Do not expose the OPC belt of OPC charge roller PU for more than 2 minutes
under the light brighter than 800 lux (normal office light).
• Do not touch the OPC belt surface with bare hands.
<Tools to Prepare>
1) Cotton Cloth (Unwoven): 2 to 3 pieces
<Cleaning Procedure>
1) Remove the OPC charge roller PU.
2) With the cotton cloth, wipe off the stain around the OPC charge roller PU.
3) Release the lock lever interlocking the OPC cartridge roller PU.
4) Remove the OPC cartridge roller PU.
5) Clean the installation part of the OPC cartridge roller PU.
6) Clean the stain around the OPC cartridge roller PU.
Cotton cloth
OPC cartridge roller PU
Handle
Lock lever CH
OPC charge roller PU
Fig.6-3
CAUTION
• Do not apply any force onto the brush of the OPC cartridge roller PU.
• Do not attempt to clean the brush with the solvents.
• Do not touch the OPC Charger Brush directly with your bare hands.
OPC cartridge
roller PU
Fig.6-4
VI-7
1.2.3 Cleaning of Printer (Inside) and Laser Assy PU
White streak error may be attributed to the laser assy PU. Clean the laser assy PU
according to following procedures:
<Tools to Prepare>
1) Cotton Cloth (Unwoven): 2 to 3 pieces
<Cleaning Procedure>
1) Turn the power switch off, and unplug the power cord.
2) Remove all the toner cartridges PU.
3) Remove the OPC charge roller PU.
4) Clean the stain on the upper face of laser assy PU.
5) Cleaning of dustproof glass surface:
• Open the dustproof cover and clean the dustproof glass.
6) Clean the spread toner around the waste toner transportation part.
Laser assy PU
Cover C
Dustproof cover
Dustproof glass
Fig.6-5
VI-8
1.2.4 Cleaning of Printer Interior
Printer Interior (bottom) shall be cleaned according to the periodic maintenance
cleaning cycle set out in Table 6-3.
CAUTION
Prior to cleaning the inside of printer, protect the transfer drum with paper so that
the mouth of cleaner will not directly contact the transfer drum.
<Tools to Prepare>
1) Handy vacuum cleaner unique for toner
2) Cotton Cloth: 2 to 3 pieces
<Cleaning Procedure>
1) After push off the remote switch and turn off the main switch, remove the power
supply cord from the inlet.
2) Open the top cover PU and paper exit unit..
3) Open the front cover PU.
4) Remove the toner cartridge PU.
5) Remove the OPC charge roller PU.
6) Absorb toner scattered on the bottom of printer interior with a vacuum cleaner.
7) Clean the printer interior with a cotton applicator.
8) Put back the removed units as they were.
Printer interior Paper exit unit
Front cover PU
VI-9
1.3 Periodic Maintenance Parts and Maintenance Cycle
Maintenance Work should be implemented according to the “Periodic Maintenance
Parts and Maintenance Cycle” set out in Table 6-4.
Table 6-4
[ Note ]
*1: 1, 2, and 3 can be replaced by the customer. However it is recommended for
the customer to call the service company to carry out the periodic maintenance.
*2: No. 4 and 5 should be replaced by the serviceman only. So, if you see the
alarm for the replacement, call the nearest service company.
VI-10
Table 5-4: Periodic Maintenance Parts and Maintenance Cycle
VI-11
2. PERIODIC MAINTENANCE PROCEDURES
2.1 Replacement of OPC Charge Roller PU
<Criterion of Replacement>
OPC charge roller PU should be replaced with a new cartridge at 60,000 images or
12 months whichever comes earlier.
When time is due for replacement of OPC charge roller PU, the warning code "BC"
appears in LCD of the operator panel.
00 READY [ ]
[ ] [ ] [ ] [ BC ]
CAUTION
<Work Procedure>
Sequence of Disassembling
1) Turn the power switch “OFF”.
2) Prepare the new OPC charge roller PU to be installed.
3) Holding the release lever C at the right side, open the top cover PU.
4) Release the fixed existing OPC charge roller PU down and turning inward the
lock lever BC provided at the left and right side of the OPC charge roller PU.
5) Pull up and remove the existing OPC charge roller PU.
6) Pull and remove the belt tension-release pin (1 each for both sides) from the
new OPC charge roller PU.
7) Remove the protective sheet covering the OPC charge roller PU surface.
Top cover PU
Lock lever BC
Fig.6-7
VI-12
Sequence of Assembling
1) Push the new OPC charge roller PU along the guide (left and right) into the
printer.
2) Fix the OPC charge roller PU and turning out the lock lever BC provided at the
left and right side of the OPC charge roller PU.
3) Attempting to lightly pull the OPC charge roller PU up, confirm that the OPC
charge roller PU is fixed.
Fig.6-8
Lock lever BC
Fig.6-9
VI-13
2.2 Replacement of Fuser Unit
<Criterion of Replacement>
It is recommended to replace with a new fuser unit according to the periodic
maintenance cycle listed in the table 1 to maintain the satisfactory print quality.
The suggested replacement timing is indicated on the operator panel with “FU”
message.
<Purpose of Replacement>
To prevent the decline of fusing strength and print quality due to the deterioration of
the fuser roller.
WARNING
• Fuser unit and its peripheral parts are very hot.
• Prior to starting the replacement work, please confirm that the unit and parts are
well cooled down after turning off the power switch.
<Work Procedure>
Sequence of Disassembling
1) Turn the power switch OFF.
2) Open the paper exit unit.
3) Release the interlocking of the fuser unit by turning to the opposite side of the
arrow marking the lock lever (FU) provided in the both sides of the fuser unit.
4) Holding the handle (both sides) of fuser unit, pull up and remove the fuser unit
from the frame.
Fuser unit
Lock lever (FU)
Frame
Open Open
VI-14
Sequence of Assembling
Lock Lock
Lock lever (FU)
Fig.6-11
2) Close the paper exit unit. (The tension release lever is automatically returned
when the back cover assy PU is closed.)
3) Turn the power switch ON.
4) Confirm the normal printing operation by test printing after the warming-up
process.
5) Clear “FU” with the Clear Care mode.
Fuser unit
Fuser unit
Fig.6-12
VI-15
2.3 Replacement of Transfer Roller Assy PU
<Criterion of Replacement>
Transfer roller assy PU should be replaced with a new one according to the
periodical maintenance cycle set out in the Table 6-4.
When time is due for replacement of transfer roller assy PU, the warning code
"OW" appears in LCD of the operator panel.
00 READY [ ]
[ ] [ ] [ ] [ OW ]
<Purpose of Replacement>
To prevent the transfer efficiency from declining due to deterioration of the transfer
roller assy PU.
<Work Procedures>
Sequence of Disassembling
1) Turn the power switch “OFF”.
2) Open the paper exit unit.
3) Release the lock lever TR (left & right) by pushing it up to the arrow direction.
4) Remove the support shaft of transfer roller assy PU from the transfer base assy
PU.
Fig.6-13
VI-16
Sequence of Assembling
1) Install the new transfer roller assy PU.
i) Prepare the new transfer roller assy PU to be installed.
ii) Adjust the roller shaft to meet the bearing’s groove.
iii) Fix the transfer roller assy PU by reclining the lock lever TR.
2) Close the paper exit unit.
3) Turn the power switch “ON”.
4) Upon completion of the warming-up process, clear the code [OW] by the
“CLEAR CARE” mode.
Transfer roller assy PU
Lock lever TR
Lock lever TR
Shaft
Fig.6-14
VI-17
2.4 Replacement of Cleaning Roller PU
<Criterion of Replacement>
Cleaning roller PU should be replaced with a new one according to the periodical
maintenance cycle set out in the Table 6-4.
When time is due for replacement of cleaning roller PU, the warning code "OW"
appears in LCD of the operator panel.
00 READY [ ]
[ ] [ ] [ ] [ OW ]
<Purpose of Replacement>
To prevent the cleaning efficiency from declining due to deterioration of the cleaning
roller PU.
CAUTION
When assembling the cleaning roller PU, firstly connect the bearing and the bias
pole.
Prior to starting above assembling, reconfirm this connection to have been done
properly.
<Work Procedures>
Sequence of Disassembling
1) After turning the power switch “OFF”, remove the power cord from the outlet.
2) Open the top cover PU.
3) Remove the cleaning roller cover PU.
• Turn the knob of the both side to the arrow direction to release the lock, and
then pull the cleaning roller cover PU up.
Release handle
Fig.6-15
VI-18
4) Holding the knob and band located on the top of cleaning roller PU, remove the
cleaning roller PU.
i ) Pull the both ends of handle upward, and then, remove the cleaning roller PU
shaft from the bearing at the engine side.
5) Clean the area where the cleaning roller PU shall be mounted.
Cleaning roller PU
Shaft of counter
Fig.6-16
Sequence of Assembling
1) Install a new cleaning roller PU to the printer.
i) Install the cleaning roller PU by adjusting the both end meet the bearing of
the engine side.
2) Install the cleaning roller cover PU.
• In this instance, open the knob to the arrow direction to fix the cleaning roller
cover PU to the frame.
Cleaning roller cover PU
Fig.6-17
3) Close the top cover PU.
4) Turn the power switch “ON”.
5) Upon completion of the warming-up process, clear the code [OW] by the
“CLEAR CARE” mode.
VI-19
2.5 Replacement of Paper Feed Roller and Separator Pad
<Criterion of Replacement>
Since the paper feed roller and separator pad are defined as periodic replacement
parts as per Table 6-4, they should be replaced when the feeding jam (17. MEDIA
JAM FEED) occurs. The warning code “PK” appears in LCD of the operation panel.
<Work Procedures>
Sequence of Disassembling
1) Release the three hooks and remove the lower duplex cover from the paper exit
unit.
2) Remove the setscrew (BT3x8, 2 pieces) of the paper guide (B) PU.
BT3x8
Hooks
BT3x8
Fig.6-18
VI-20
3) Open the paper exit unit.
4) Remove the paper guide (B) PU.
5) Remove the setscrew from the support band.
Support band
Setscrew
Fig.6-19
6) Remove the setscrew (BT3x8, 2 pieces) from the paper guide (C) PU.
7) Remove the paper guide (C) PU.
8) Sliding the paper feed roller along the shaft, remove it from the shaft.
9) Pull out the separator pad from the frame.
Separator pad
Fig.6-20
VI-21
Sequence of Assembling
1) Set the separator pad.
2) Set the paper feed roller.
3) Secure the paper guide (C) PU with the setscrew (BT3x8, 2 pieces).
4) Secure the support band with the setscrew.
Paper guide (C) PU BT3x8 Paper feed roller
Separator pad
Fig.6-21
Support band
Setscrew
Fig.6-22
VI-22
7) Secure the paper guide (B) PU with the setscrew (BT3x8, 2 pieces).
8) Set the lower duplex cover.
BT3x8
Hooks
BT3x8
Fig.6-23
<Cautions>
1) This work is one of periodic replacement jobs, but cannot be the customer. This
should be implemented upon request of customer or at periodic maintenance.
2) After the replacement, confirm the feeding of media such as plain paper, OHP,
and stack paper.
VI-23
2.6 Replacement of Transfer Unit PU
<Criterion of Replacement>
Since the transfer drum is defined as periodic replacement parts as per Table 6-4, it
should be replaced when the print quality failure occurs due to failed transfer drum.
The warning code “TB” appears in LCD of the operator panel.
<Work Procedures>
Sequence of Disassembling
1) Open the paper exit unit.
2) Remove the knob screw (2 pieces) of the transfer unit PU from rear.
3) Holding the band provided at the top side of the transfer unit PU, pull out the
transfer unit PU from the inside of the frame. In this instance, do not cause the
belt surface touch the peripheral parts.
Transfer unit PU
Knob screws
Fig.6-24
VI-24
Sequence of Assembling
1) Install the transfer unit PU into the printer.
2) Secure the transfer unit PU with the knob screw (2 pieces).
3) Close the paper exit unit.
Transfer unit PU
Knob screws
Fig.6-25
<Cautions>
1) This work is one of periodic replacement jobs, but cannot be the customer. This
should be implemented upon request of customer or at periodic maintenance.
2) After the replacement, confirm the improvement of print quality failure by test
print.
VI-25
CHAPTER VII
DISASSEMBLY
CHAPTER VII DISASSEMBLY
1. REPLACEMENT PROCEDURE OF MAINTENANCE PARTS
Respect the procedures and precautions described below for the maintenance work.
1) Do not implement any operation, disassembly, and modification etc., which are
not set out in this Manual.
2) Turn the power supply OFF and unplug the power supply cable from the outlet
prio to starting the disassembly or check.
3) Prior to starting the disassembly of printer, remove the toner cartridge, the belt
cartridge, the waste toner bottle, the cleaning roller and the fuser unit.
4) This printer incorporates the dangerous parts subject to the warnings such as
"High Temperature", "High Voltage", and "Laser Radiation". Prior to starting any
work to this printer, make sure to read and understand the warnings set out in
this Manual.
5) Collect and dispose the waste toner or toner cartridge in this maintenance.
However, strictly refrain from dumping them together with the inflammable or
throwing them into the fire.
6) Remove the grounding when replacing or removing HV power supply unit.
After completing the replacement work, confirm the grounding wire to be put back
and connected to the earth mark .
7) While replacing the maintenance parts, check the connection of the harness and
the connectors.
• The harness should not be caught or damaged.
• The harness should not be modified by cutting or extending it.
8) When replacing the maintenance parts, confirm the installation direction of parts
and the length of screws to meet the requirements listed in Table 7-1.
9) Do not attempt to use any liquid such as alcohol for the maintenance of this
printer.
10) Prior to implementing the test operation after the replacement of maintenance
parts, confirm that all the parts are properly installed and all the covers are set in
place.
See Chapter 8 "Troubleshooting" and Chapter 9 "List of Maintenance Parts" for
reference.
VII-1
Test on Product Safety
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VII-2
Table 7-1: Table of Applicable Screws
VII-3
2. PARTS NAME
2.1 Cover
<Front View>
Paper Exit Unit
Top Cover PU 4.46
4.5
Front Cover PU
4.33
<Rear View>
Fuser Unit
4.3
Operator Panel PU
Rear Cover
Left Side Cover PU
4.8
Fig.7-2
VII-4
2.2 Arrangement Boards
LV Power Supply PU
4.37
Fig.7-3
Developer Motor PU
4.23
Laser Assy PU
4.32
Fig.7-4
VII-5
2.4 Clutches and Solenoids
Fig.7-5
2.5 Sensors
Paper Sensor (PFUL)
4.53
Toner Sensor PU (TPD)
4.30
Paper Sensor (PT2)
4.56
Belt Sensor
4.42
OHP Sensor PU
4.62
VII-6
3. DISASSEMBLY FLOW
4.31
RIGHT TONER GUIDE PU
4.33
INNER FRONT COVER PU/
FRONT COVER PU
4.44
LEFT TONER GUIDE PU
4.45
UPPER DUPLEX COVER/
LOWER DUPLEX COVER
4.50
REGISTRATION ACTUATOR PU
4.51
TRANSFER ROLLER GUIDE PU
4.1
OPC CHARGE ROLLER PU
4.2
PAPER TRAY
4.3
FUSER UNIT
4.4
CLEANING ROLLER COVER PU/
CLEANING ROLLER PU
4.5
TOP COVER ASSY PU/
TOP COVER PU A
C
4.6 4.9
RIGHT SIDE COVER PU INTERLOCK SWITCH PU (FRONT)
4.17
CLEANING ROLLER CLUTCH PU
4.19
FUSER CLUTCH PU
B
4.20
TR CAM CLUTCH
4.21
REGISTRATION CLUTCH PU
4.22
PAPER FEED CLUTCH PU
4.18
MAIN MOTOR PU
4.27
OPC DRIVE GEAR ASSY PU
4.28
MAIN DRIVE GEAR ASSY PU
4.29
WASTE TONER FEEDER PU
VII-7A
VII-7
A
4.12
WASTE TONER AUGER PU
4.13
WASTE TONER AGITATOR PU
4.14
ERASE LAMP PU
4.15
MARKER SENSOR
4.16
TONER DENSITY SENSOR PU
4.6
RIGHT SIDE COVER PU
4.24
WASTE TONER HOLDER ASSY PU
4.34
RIGHT TRAY GUIDE PU
VII-7B
B
4.25
DEVELOPER CLUTCH PU
(DCLY/DCLM/DCLC/DCLK)
4.26
DEVELOPER GEAR PU/
DEVELOPER DRIVE ASSY PU
4.30
TONER SENSOR PU (TPD)
4.57 4.64
DISCHARGING BRUSH PU PAPER FEED ROLLER/
SEPARATOR PAD
4.58
EXIT FAN PU/EXIT FAN DUCT PU
4.59
REAR COVER LATCH ASSY PU
VII-7C
C
4.42
BELT SENSOR
4.7
MAIN PCB
4.8
LEFT SIDE COVER PU/
DUPLEX CONNECTOR COVER
4.10
I/O BOARD COVER PU/
I/O BOARD PU
4.11 4.35
POWER SUPPLY FAN PU/ ENGINE CONTROLLER BOARD PU
INTERLOCK SWITCH PU
(TOP, PAPER EXIT)/
POWER SUPPLY FAN DUCT PU 4.36
HV POWER SUPPLY PU
4.37
LV POWER SUPPLY PU/
POWER SUPPLY BRACKET PU ASSY
4.38
FUSER CONNECTOR PU
4.39
TONER RETRACT SOLENOID PU
(DESLY/DESLM/DESLC/DESLK)/
TONER RETRACT CAM PU
4.40
TONER SENSOR PU (TTR)
4.41
TONER PRESENT SENSOR PU
4.43
LEFT TRAY GUIDE PU/
PAPER SIZE SENSOR PU/
ROOM TEMP THERMISTOR PU
4.14 4.29
TRANSFER UNIT PU (ERASE LAMP PU) COVER C (WASTE TONER FEEDER PU)
4.46 4.32
PAPER EXIT UNIT LASER ASSY PU
LASER UNIT FAN ASSY PU
VII-7D
4. DISASSEMBLY PROCEDURE
Note:
Always remove the toner cartridge before disassembling any parts.
Top cover PU
Lock lever BC
Fig.7-7
VII-8
4.3 Fuser Unit
Caution
[ Caution and Request for Replacement of Maintenance Parts ]
(1). The fuser unit is the unit replaceable component and consists of the important
parts that are important for the product safety. The disassembly and
replacement of the maintenance parts shall be performed by the skillful
personnel having completed the appropriate training and at the appropriate
location having the test facilities for the product safety test.
(2). The wiring of the fusing unit is different subject to the voltage specification,
and therefore the wrong installation may cause the H2 error.
120V
Thermostat (2)
1 FG
2
[ Confirmation of Safety ]
VII-9
1) Open the paper exit unit.
2) Release the two lock knobs to remove the fuser unit from the printer.
Lock knob
Fuser unit
Lock knob
Fig.7-8
3) Remove the setscrew (A) (BT3x6, 2 pieces) and pull up the two release levers to
remove the top fuser cover FU.
4) Remove the screw (B) to remove the lock knob KIT FU. (2 places)
5) Remove the setscrew (C) (BT3x8, 2 pieces) of the front fuser cover FU.
6) Remove the front fuser cover FU.
7) Remove the setscrew (D) (ST3x6, 1 piece and FU shoulder screw, 2 pieces) of the
bottom fuser cover FU.
8) Remove the setscrew (E) (SM3x6 with washer, 1 piece) from the bottom fuser cover
FU.
9) Remove the setscrew (F) (ST3x6, 1 piece) to remove the ground wire.
10) Remove the setscrew (G) (SM3x6 with washer, 1 piece) of the fuser lamp from the
terminal; Pull out the tube from the harness.
11) Remove the bottom fuser cover FU from the fuser roller assy FU.
12) Remove the setscrew (H) (SM3x6 with washer, 1 piece) of the fuser lamp terminal
from the terminal.
13) Remove the setscrew (I) (SM3x6 with washer, 2 pieces) of the lamp holder, and
then remove the lamp holder.
14) Pull out the fuser lamp from the fuser roller (HT).
Note:
Since the voltage of heater lamp is subject to the destination, confirm the specified
rated voltage. (US : 120V 940W, EC : 240V 940W, JP : 100V 940W)
15) Remove the setscrew (J) (ST3x6 with washer, 2 pieces) to remove the two
terminals of the fuser connector harness.
16) Disconnect the connector connecting to the fuser connector FU.
17) Remove the FU shoulder screws (K) (2 pieces) to remove the fuser connector FU
from the bottom fuser cover FU.
18) Remove the setscrew (L) (BT3x6, 1 piece and BT3x12, 1 piece) to remove the
thermistor assy FU from the bottom fuser cover FU.
VII-10
CAUTION
This is the replacement work of important part in terms of the product safety. Therefore,
this work should be performed by the skillful personnel having the sound knowledge and
at the location where the safety is ensured. (Measurement of the insulation resistance
needs to be done.)
CAUTION
The fuser unit and its peripheral parts are very hot (approximately 100°C). Prior to
starting the replacement work, confirm that the fuser unit and its peripheral parts are well
cooled down.
(A): BT3x6
(B): Screw
Top fuser cover FU (A): BT3x6
Lock knob KIT FU
Lamp holder
(I): SM3x6
with washer (F): ST3x6
(H): SM3x6
with washer
Tube
(L): BT3x6
(J): ST3x6
Thermistor assy FU
with washer
(D): ST3x6
Fig.7-9
VII-11
4.4 Cleaning Roller Cover PU / Cleaning Roller PU
1) Open the top cover PU.
2) Release the two hooks to remove the cleaning roller cover PU.
3) Remove the cleaning roller PU.
Cleaning roller PU
Top cover PU
Fig.7-10
VII-12
4.5 Top Cover Assy PU / Top Cover PU
1) Remove the setscrew (BT4x10, 1 piece) of the operator panel cover PU.
2) Remove the operator panel cover PU and operator panel PU.
3) Disconnect the harness connector of operator panel PU.
4) Open the front cover PU and paper exit unit.
5) Remove the setscrew (BT4x10, 2 pieces) from the top cover assy PU.
6) Remove the top cover assy PU from the printer.
7) Release the hinge of the top cover PU to remove the top cover PU from the top
cover assy PU.
BT4x10
Harness connector
BT4x10
Front cover PU
Fig.7-11
VII-13
4.6 Right Side Cover PU
1) Remove the waste toner pack PU.
2) Remove the setscrew (BT4x10, 2 pieces) of right side cover PU.
3) Remove the right side cover PU from the printer.
BT4x10
Waste toner pack PU
Fig.7-12
Setscrews
Main PCB
Fig.7-13
VII-14
4.8 Left Side Cover PU / Duplex Connector Cover
1) Remove the duplex connector cover.
2) Remove the setscrew (BT4x10, 2 pieces) of the left side cover PU.
3) Remove the left side cover PU from the printer.
Left side cover PU
Duplex connector cover
BT4x10
Fig.7-14
Fig.7-15
VII-15
4.10 I/O Board Cover PU / I/O Board PU
1) Remove the setscrew (ST3x6, 3 pieces) of the shield cover (A).
2) Remove the shield cover (A).
3) Remove the setscrew (ST3x6, 5 pieces) of the I/O board cover PU.
4) Remove the I/O board cover PU.
5) Disconnect all the connectors connecting to the I/O board PU.
6) Remove the setscrew (ST3x6, 6 pieces) of the I/O board PU.
7) Remove the I/O board PU.
CAUTION
• Handle the IOD board. carefully in the replacement work not to cause the destruction
due to the electrostatic.
• While installing the shield cover, do not get the harness caught by the cover.
ST3x6
ST3x6
Fig.7-16
VII-16
4.11 Power Supply Fan PU / Interlock Switch PU (Top, Paper Exit) / Power Supply Fan
Duct PU
1) Remove the setscrew (BT4x10, 1 piece) of the power supply fan assy PU.
2) Remove the power supply fan assy PU from the frame.
3) Disconnect the connector connecting to the power supply fan assy PU.
[Interlock switch PU (top, paper exit)]
4) Remove the power supply fan PU from the power supply fan duct PU.
5) Remove the setscrew (BT3x8, 1 piece) of the switch cover (top).
6) Remove the switch cover (top) from the power supply fan duct PU.
7) Remove the interlock switch PU (top) from the power supply fan duct PU.
8) Remove the setscrew (BT3x8, 1 piece) of the switch cover (paper exit).
9) Remove the switch cover (paper exit) from the power supply fan duct PU.
10) Remove the interlock switch PU (paper exit) from the power supply fan duct PU.
CAUTION
• Do not have the fan duct assy step on the harness.
• Interlock Switch is the important part in terms of the safety. The replacement work of
the interlock switch should be done by the skilled personnel having the sound
knowledge on the product safety.
• This interlock switch PU is the part of unique specification. Do not use any switch
other the specified.
• Each interlock switch PU (3 kinds) at the front, top and paper exit is the same
specification.
• After the replacement, confirm the normal operation of the interlock switch.
• Confirm that the message "Door Open" is indicated on the operator panel when the
front door is open.
BT4x10
Interlock switch PU (paper exit)
Power supply
fan PU
Switch cover (paper exit)
Power supply fan
dact PU
Fig.7-17
VII-17
4.12 Waste Toner Auger PU
1) Remove the setscrew (BT3x8, 2 pieces) of the waste toner auger PU.
2) Remove the waste toner auger PU from the frame.
Note:
• In this instance, do not cause the waste toner fall on the floor.
• If the installation part is stained, clean it off with the vacuum cleaner that is for the
toner only or with cloth.
BT3x8
BT3x8
Frame
Fig.7-18
Coupling gear
Waste toner agitator PU
Frame
Fig.7-19
VII-18
4.14 Erase Lamp PU
1) Remove the knob screw (2 pieces) of the transfer unit PU from rear.
2) Holding the band provided at the top side of the transfer unit PU, pull out the transfer
unit PU from the inside of the frame. In this instance, do not cause the belt surface
touch the peripheral parts.
3) Remove the setscrew (BT3x8, 2 pieces) fixing the erase lamp PU to the sensor base
(TB).
4) Disconnect the harness connector connecting to the erase lamp PU.
5) Remove the erase lamp PU from the sensor base (TB).
CAUTION
• Do not scratch the belt surface.
• Do not touch the belt surface with bare hands.
• When replacing the erase ramp board, do not touch the transfer belt surface with your
bare hands.
BT3x8
Transfer unit PU
Sensor base (TB)
Knob screw
Fig.7-20
VII-19
4.15 Marker Sensor
1) Disconnect the two connectors connecting to the maker sensor and toner density
sensor PU.
2) Remove the setscrew (BT4x8, 2 pieces), and remove the sensor base (TB) from the
frame.
3) Remove the maker sensor from the sensor base (TB).
BT4x8
Maker sensor
Sensor base (TB)
Fig.7-21
BT3x8
Fig.7-22
VII-20
4.17 Cleaning Roller Clutch PU
1) Remove the harness connector of the cleaning roller clutch PU.
2) Remove the setscrew (TS3x8, 3 pieces) fixing the cleaning roller clutch PU.
3) Remove the cleaning roller clutch PU from the frame.
Frame
TS3x8
Fig.7-23
Main motor PU
Fuser clutch PU
Registration clutch PU
TR cam clutch
Fig.7-24
VII-21
4) Remove the setscrew (BT3x12, 4 pieces) of the main motor PU.
5) Remove the main motor PU from the OPC drive gear assy PU.
CAUTION
Do not damage the output shaft, otherwise, it may cause the degradation of print quality.
BT3x12
Fig.7-25
Shaft
Fuser clutch PU
Washer
Fig.7-26
VII-22
4.20 TR Cam Clutch
1) Remove the washer fixing the TR cam clutch.
2) Remove the TR cam clutch from the shaft.
Shaft
TR cam clutch
Washer
Fig.7-27
Note:
When reassembling the motors, ensure to secure each of them onto the correct position
since they are exactly alike. If they cannot be identified, check their parts numbers.
Shaft
Registration clutch PU
Washer
Fig.7-28
VII-23
4.22 Paper Feed Clutch PU
1) Remove the washer fixing the paper feed clutch PU to the shaft.
2) Remove the paper feed clutch PU from the shaft.
Shaft
Washer
Fig.7-29
Developer motor PU
ST3x6
Fig.7-30
VII-24
4.24 Waste Toner Holder Assy PU
1) Loosen the setscrew (BT3x8, 1 piece) of the plate.
2) Uprear (Do not remove) the waste toner feeder pipe.
3) Remove the setscrew (BT3x8, 1 piece and BT3x12, 1 piece) of the waste toner
holder assy PU.
4) Remove the waste toner holder assy PU.
The waste toner sensor PU is built in the holder assy PU, and therefore is replaced
by a waste toner holder assy PU as the module.
5) Remove the base from the frame.
Plate
BT3x8
Waste toner holder assy PU
Waste toner
feeder pipe BT3x12
Fig.7-31
Shaft
Washer
Developer clutch PU (DCLM)
Washer
Developer clutch PU (DCLC)
Washer
Washer
Fig.7-32 Developer clutch PU (DCLK)
VII-25
4.26 Developer Gear PU / Developer Drive Assy PU
1) Remove the washer (4 places) fixing the developer gear PU to the shaft.
2) Remove the developer gear PU (4 places) from the inside of the frame.
3) Remove the setscrew (BT3x8, 4 pieces) of the developer drive assy PU.
4) Remove the developer drive assy PU from the frame.
Developer gear PU
Washer
Developer gear PU
Frame
BT3x8
BT3x8
Fig.7-33
Frame
BT4x10
Fig.7-34
VII-26
4.28 Main Drive Gear Assy PU
1) Close the paper exit unit.
2) Remove the setscrew (ST4x6, 1 piece) of the side base stay (R).
3) Open the paper exit unit.
4) Remove the setscrew (BT4x10, 3 pieces and ST3x6, 2 pieces) of the side base stay
(R) to remove the side base stay.
5) Remove the setscrew (BT4x10, 4 pieces) fixing the main drive gear assy PU.
6) Pull out the main drive gear assy PU from the frame.
Frame
BT4x10
BT4x10
ST4x6
BT4x10
Fig.7-35
VII-27
4.29 Waste Toner Feeder PU
1) Remove the setscrew (BT3x8, 2 pieces) to remove the cover C.
2) Remove the setscrew (BT3x8, 1 piece) to remove the plate.
3) Remove the waste toner feeder PU from the frame.
Note:
• One end of waste toner feeder PU is supported by the hole inside the frame.
• In this instance, as the waste toner may leak from the toner feeder part in the
pipe, prepare the waste toner tray to prevent the waste toner from falling on the
floor.
• Clean the inside of the printer, if any stain, with the vacuum cleaner that is for the
toner only.
• It would be better to apply a grounding wire to the vacuum cleaner to prevent
static charge.
• Vacuum the toner remained in the waste toner feeder pipe.
Frame
Cover C
BT3x8
BT3x8
Hooks
Plate
Fig.7-36
VII-28
4.30 Toner Sensor PU (TPD)
1) Remove the setscrew (BT3x8 and BT3x6, 1each) of the toner sensor PU (TPD).
2) Remove the connector (inside the frame) connecting to the toner sensor PU (TPD).
3) Remove the toner sensor PU (TPD) from the frame.
<Confirmation Items>
• Is the grounding wire securely installed to the indicated position?
• Isn't any harness caught?
• Is the appropriate screw used?
• Is each output terminal of the HV power supply PU installed properly?
• After above confirmation, confirm the safety through the withstand voltage test or with
the insulation tester.
CAUTION
Replacement of the toner sensor PU (TPD/TTR) requires the substantial disassembly
and also reassem-bly. As the inappropriate assembly procedures and the wrong use of
screws affect the product safety and the product performance, the appropriate assembly
proce-dures and the caution items must be respected. (This work requires the insulation
withstand voltage test and the measurement of the insulation resistance.)
Frame
BT3x6
BT3x8
Fig.7-37
VII-29
4.31 Right Toner Guide PU
1) Remove the setscrew (BT4x8, 1piece) of the right toner guide PU.
2) Remove the right toner guide PU from the frame.
Frame
BT4x8
Fig.7-38
BT4x8
Fig.7-39
VII-30
3) Remove the setscrew (TS3x12, 4 pieces) of the laser assy PU.
4) Disconnect the connector connecting to the laser assy PU.
5) Remove the laser assy PU from the frame.
CAUTION
• Laser beam of the class IIIB is scanned in the laser assy PU. Do not attempt to
disassemble the laser assy PU because it is dangerous.
• The laser assy PU for maintenance is replaceable by the unit. No internal adjustment
is required for the laser assy PU.
• Test drive and confirmation of the drive must be done only after installing the cover to
prevent the laser beam from being transmitted out of the printer.
TS3x12
Laser assy PU
Frame
Fig.7-40
VII-31
4.33 Inner Front Cover PU / Front Cover PU
1) Remove the setscrew (BT3x8, 8 pieces) of the front cover PU.
2) Remove the front cover PU from the inner front cover PU.
3) Remove the fixing band from the machine side.
4) Decline toward you the support pin (left and right) connecting to the frame with the
front door unit closed, and then disconnect the connection.
5) Remove the inner front cover PU from the frame.
BT3x8
BT3x8
Fixing band
Support pin
Support pin
Front cover PU
Fig.7-41
Frame
BT3x8
Fig.7-42
VII-32
4.35 Engine Control Board PU
1) Disconnect all the connectors connecting to the engine controller board PU.
2) Remove the setscrew (ST3x6, 4 pieces) of the engine controller board PU.
3) Remove the engine controller board PU from the frame.
ST3x6
Frame
Fig.7-43
VII-33
4.36 HV Power Supply PU
1) Unhook the two hooks and remove the air guide from the controller box.
2) Remove the setscrew (ST3x6, 4 pieces) of the shield cover (B).
3) Remove the shield cover (B) from the frame.
4) Remove the setscrew (ST3x6, 3 pieces) of the controller box.
5) Remove the controller box from the frame.
6) Remove the flat cable from the HV power supply PU.
7) Remove the setscrew (ST3x6, 4 pieces and BT3x8, 7 pieces) of the HV power
supply PU. (Since 2 kinds of the screw are used, confirm the screw before using.)
8) Remove the HV power supply PU from the frame.
CAUTION
This is the replacement work of the unit that generates high voltage. Therefore this work
should be done by the qualified personnel having the sound knowledge on the product
safety.
Air guide
Controller box
ST3x6
BT3x8
ST3x6
ST3x6
HV power supply PU
Frame
Fig.7-44
VII-34
4.37 LV Power Supply PU / Power Supply Bracket PU Assy
1) Remove the setscrew (M4x6, 1 piece with star washer) of the grounding terminal.
2) Disconnect the connector of the switch harness from the LV power supply PU.
3) Remove the setscrew (ST3x6, 3 pieces) of the power supply bracket PU assy.
4) Remove the power supply bracket PU assy (with the switch).
5) Disconnect all the connectors connecting to the LV power supply PU.
6) Remove the setscrew with washer (7 pieces) of the LV power supply PU.
7) Remove the LV power supply from the frame.
CAUTION
This is the replacement work of the important parts pertaining to the product safety.
This work must be done by the skillful personnel having the sound knowledge on the
product safety and in the facility where the safety can be ensured. (This work requires
the insulation withstand voltage test and the measurement of the insulation resistance.)
ST3x6
Setscrew
ST3x6
Setscrew
Frame
LV power supply PU
Fig.7-45
VII-35
4.38 Fuser Connector PU
1) Remove the setscrew (ST3x6,4 pieces and BT3x8,3 pieces) of the shield base (LV).
2) Remove the shield base (LV) from the frame.
3) Remove the setscrew (M4x6, 1 pieces) of the ground wire.
4) Remove the setscrew (BT3x8 2 pieces and TS3x6, 2 pieces) of the shield base
(HV).
5) Remove the shield base (LV) from the frame.
6) Disconnect the connector from the fuser connector PU.
7) Remove the setscrew (FST3x10, 2 pieces) of the fuser connector PU.
8) Remove the fuser connector PU from the shield base (HV).
CAUTION
This the replacement work of the unit generating high voltage, and therefore must be
done by the skill personnel having the sound knowledge on the product safety.
FST3x10
Fuser connector PU
BT3x8
M4x6
ST3x6
ST3x6
Shield base (HV)
BT3x8
ST3x6
BT3x8
Frame
Fig.7-46
VII-36
4.39 Toner Retract Solenoid PU (DESLY/DESLM/DESLC/DESLK) / Toner Retract Cam PU
1) Remove the harness connector of the developer retract solenoid PU.
2) Remove the setscrew (BT3x8, 2 pieces) of the developer retract solenoid PU.
3) Remove the toner retract solenoid PU and toner retract cam PU from inside of the
frame.
4) Remove the toner retract cam PU from the toner retract solenoid PU
(DESLY/DESLM/DESLC/DESLK).
WARNING
Replacement of the developer retract solenoid requires the substantial disassembly and
also reassembly. As the inappropriate assembly procedures and the wrong use of
screws affect the product safety and the product performance, the appropriate assembly
procedures and the caution items must be respected. (This work requires the insulation
withstand voltage test and the measurement of the insulation resistance.)
BT3x8
BT3x8
BT3x8
BT3x8
Fig.7-47
VII-37
4.40 Toner Sensor PU (TTR)
1) Remove the setscrew (BT3x8 and BT3x6, 1 each) of the toner sensor PU (TTR).
2) Disconnect the connector connecting to the toner sensor PU (TTR).
3) Remove the toner sensor PU (TTR) from the frame.
<Confirmation Items>
• Is the grounding wire securely installed to the indicated position?
• Isn't any harness caught?
• Is the appropriate screw used?
• Is each output terminal of the HV power supply PU installed properly?
• After above confirmation, confirm the safety through the withstand voltage test or with
the insulation tester.
CAUTION
Replacement of the toner sensor PU (TPD/TTR) requires the substantial disassembly
and also reassem-bly. As the inappropriate assembly procedures and the wrong use of
screws affect the product safety and the product performance, the appropriate assembly
proce-dures and the caution items must be respected. (This work requires the insulation
withstand voltage test and the measurement of the insulation resistance.)
BT3x6
BT3x8
Frame
Fig.7-48
VII-38
4.41 Toner Present Sensor PU
1) Remove the setscrew (BT3x6, 2 pieces) of the toner present sensor PU.
2) Remove the toner present sensor PU from the frame.
Note:
When installing the toner key sensor PU, pushing the sensor to the front side and
then tighten the setscrew to fix the sensor.
Frame
BT3x6
BT3x6
Fig.7-49
Belt sensor
Sensor base (PB)
IOD base
Fig.7-50
VII-39
4.43 Left Tray Guide PU / Paper Size Sensor PU / Room Temp Thermistor PU
1) Remove the setscrew (BT3x8, 2 pieces) of the left tray guide PU.
2) Pull out the left tray guide PU from the cassette side.
3) Disconnect the connector connecting to the paper size sensor PU.
4) Remove the connector tape.
5) Remove the pin to remove the room temp termistor PU.
6) Disconnect the connector connecting to the room temp thermistor PU.
7) Remove the setscrew (BT3x8, 2 pieces) of the paper size sensor PU and then
remove the paper size sensor PU from the left tray guide PU.
<Confirmation Items>
• Is the grounding wire securely installed to the indicated position?
• Isn't any harness caught?
• Is the appropriate screw used?
• After above confirmation, confirm the safety through the withstand voltage test or with
the insulation tester.
WARNING
Replacement of the paper size sensor PU (PSU) requires the substantial disassembly
and also reassembly. As the inappropriate assembly procedures and the wrong use of
screws affect the product safety and the product performance, the appropriate assembly
procedures and the caution items must be respected. (This work requires the insulation
withstand voltage test and the measurement of the insulation resistance.)
BT3x8
Fig.7-51
VII-40
4.44 Left Toner Guide PU
1) Remove the setscrew (BT4x8, 1 piece and BT3x6, 2 pieces) of the left toner guide
PU.
2) Remove the left toner guide PU from the frame.
Frame
BT3x6
Left toner guide PU
BT4x8
Fig.7-52
Hooks
Hooks
Fig.7-53
VII-41
4.46 Paper Exit Unit
1) Open the paper exit unit.
2) Remove the setscrew (BT4x20, 1 piece and collar) from the support band.
3) Remove the setscrew (ST4x6, 1 piece) from the support plate. In this instance,
maintain the paper exit unit closed.
4) Open the paper exit unit and pull its right side to the backside, so that the hinge shaft
can be removed from the right-side base assy.
5) Slide the paper exit unit to the right side, to release the hinge shaft from the frame.
6) Pull the paper exit unit to the backside, and then remove it.
CAUTION
When pulling the rear cover Assy PU, make it slowly by releasing the tension of the rear
unit support. Be careful about the abrupt return of the rear unit support due to the
reaction of the spring.
Support plate
BT4x20
Hinge shaft
Support band
ST4x6
Fig.7-54
VII-42
4.47 Transfer Roller Assy PU
1) Remove the transfer roller assy PU.
Fig.7-55
ST3x6
BT3x8
ST3x6
Fig.7-56
VII-43
4.49 Registration Roller Assy PU
1) Remove the washer, coupling gear and bearing from the registration roller assy PU.
2) Remove the washer and bearing of counter-coupling gear side.
3) Remove the registration roller assy PU from the transfer unit base.
Washer
Bearing
Coupling gear
Bearing
Washer
Fig.7-57
Registration actuator PU
Fig.7-58
VII-44
4.51 Transfer Roller Guide PU
1) Disconnect the connection of the arm ring.
2) Remove the setscrew (ST3x6, 4 pieces) of the transfer roller guide PU.
3) Remove the transfer roller guide PU from the rear cover.
Rear cover
ST3x6
ST3x6
Arm ring
ST3x6
Fig.7-59
4.52 Exit Guide Assy PU / Exit Drive Assy PU / Exit Idle Roller Assy PU
1) Remove the connector cover from the exit guide assy PU.
2) Disconnect the two connectors connecting to the exit guide assy PU.
3) Remove the exit guide assy PU by removing the setscrew (ST3x6, 2 pieces and
FST3x10, 2 pieces). Rear cover
FST3x10
Connector cover
ST3x6 FST3x10
ST3x6
Fig.7-60
VII-45
4) Remove the spring from the exit drive assy PU.
5) Remove the setscrew (A) (BT3x12, 1 piece and BT3x8, 1 piece) and collar of the exit
drive assy PU. (Remove the setscrew by turning the gear holder.)
6) Remove the exit drive assy PU from the exit guide assy PU.
7) Remove the setscrew (B) (BT3x12, 1 piece) and collar of the rear cover latch arm.
8) Remove the rear cover latch arm from the exit guide assy PU.
9) Remove the setscrew (ST3x8, 2 pieces) of the exit idle roller assy PU.
10) Remove the exit idle roller assy PU from the exit guide assy PU.
Metal
BT3x12 (B)
BT3x12 (A)
Metal
Spring
Exit drive assy PU
Exit idle roller assy PU
ST3x8
Fig.7-61
VII-46
4.53 Paper Sensor (PFUL)
1) Remove the paper sensor (PFUL) from the exit idle roller assy PU.
Fig.7-62
Actuator
Bearing (b)
Fig.7-63
VII-47
4.55 Fuser Exit Actuator PU
1) Remove the washer.
2) Slide the fuser exit actuator PU to the arrow direction.
3) Remove the fuser exit actuator PU from the exit guide assy PU.
Washer
Fig.7-64
Fig.7-65
VII-48
4.57 Discharging Brush PU
1) Remove the hinge cover.
2) Remove the setscrew (BT3x8, 2 pieces) of the shaft holder.
3) Remove the shaft holder from the exit guide assy PU.
4) Remove the discharging brush PU from the exit guide assy PU.
BT3x8
Discharging brush PU
Hooks
BT3X8
Hinge cover
Fig.7-66
VII-49
4.58 Exit Fan PU / Exit Fan Duct PU
1) Remove the setscrew (ST3x6, 2piece) of the harness cover.
2) Remove the harness cover from the rear cover.
3) Disconnect the connector connecting to the exit fan PU.
4) Remove the setscrew (BT3x8, 1 piece) of the exit latch (L) to remove the exit latch
(L).
5) Remove the setscrew (BT3x8 and ST3x6, 1 piece each), then remove the fan
support.
6) Remove the setscrew (BT3x8, 1 piece and ST3x6, 2 piece) of the exit fan assy PU.
7) Remove the paper exit fan assy PU.
8) Remove the exit fan PU from the exit fan duct PU.
Note:
When installing the fan, make the label side face outwards.
Exit fan PU
Exit fan
duct PU
Fan support
BT3x8
BT3x8 ST3x6
BT3x8 ST3x6
Exit latch (L)
Fig.7-67
VII-50
4.59 Rear Cover Latch Assy PU
1) Remove the setscrew (BT3x8, 1 piece) of the exit latch (R) to remove the exit latch
(R).
2) Remove the setscrew (BT3x8, 1 pieces and ST3x6, 1 piece) of the rear cover latch
assy PU.
3) Remove the rear cover latch assy PU from the rear cover.
Rear cover
ST3x6
BT3x8
BT3x8
Fig.7-68
VII-51
4.60 Paper Guide (A) PU
1) Remove the setscrew (BT3x8, 2 pieces) of the paper guide (A) PU.
2) Remove the paper guide (A) PU.
BT3x8
Fig.7-69
BT3x8
Fig.7-70
VII-52
4.62 Paper Guide (C) PU / Paper Sensor (PT1, PEU) / OHP Sensor PU /
Tray Empty Actuator PU
1) Disconnect the connector connecting to the paper sensor (PT1).
2) Remove the setscrew (BT3x8, 2 pieces) of the paper guide (C) PU.
3) Disconnect the connector connecting to each sensor of the paper guide (C) PU.
4) Remove the paper guide (C) PU from the frame.
5) Remove the paper sensor (PT1) from the paper guide (C) PU.
6) Remove the setscrew (BT3x8, 2 pieces) fixing the OHP sensor PU.
7) Remove the OHP sensor PU (Board) from the paper guide (C) PU.
8) Remove the tray empty actuator PU from the paper guide (C) PU.
9) Remove the harness from the paper sensor (PEU).
10) Remove the paper sensor (PEU) from the paper guide (C) PU.
OHP sensor PU
BT3x8
Fig.7-71
VII-53
4.63 Paper Guide (D) PU
1) Remove the setscrew (BT3x8, 2 pieces) of the paper guide (D) PU.
2) Remove the paper guide (D) PU from the frame.
Frame
BT3x8
Fig.7-72
Separator pad
Frame
Fig.7-73
VII-54
5. ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER
PARTS REPLACEMENT
5.1 Adjustment of the Guide B position of Top Fuse Cover FU
1) Install the Top Fuse Cover FU with the setscrews (ST3x6, 2 pieces).
2) Loosen the Guide B setscrews (BT3x8, 2 pieces) to make the Guide B attached to
the Separation Guide.
3) Tighten the setscrews (BT3x8, 2 pieces) to clamp the Guide B.
4) Put the protective seal on the head of setscrews.
BT3x8
Separation Guide
ST3x6
Fig.7-74
Note: This adjustment should be done when the paper tray, regist roller, or transfer
unit, is changed.
VII-55
CHAPTER VIII
TROUBLESHOOTING
CHAPTER VIII TROUBLESHOOTING
1. OUTLINE OF TROUBLESHOOTING
Printer in trouble
NO
Is power supply operating normally ? Check power cord and cable
YES
[Normally Operating]
VIII-1
2. OPERATOR CALL
2.1 Operator Call
Alarm LED is lit, and applicable messages appear on the liquid crystal display (LCD) in the
following cases:
(1). Consumables need to be replenished.
(2). Waste toner bottle is full.
(3). Paper jam occurred.
(4). Periodic maintenance is required.
(5). Maintenance work is incomplete.
(6). Paper Output Tray is full of outputted papers.
Usually the above cases are not regarded as a breakdown, but treated in accordance with
Table 8-1.
VIII-2
Table 8-1
Subject of Operator Call
Countermeasure
Code Message of Display
NO MEDIA UPP/LOW
[No paper in the upper tray] Replenish papers.
[No paper in the lower tray]
NO TRAY UPP/LOW
[No upper paper tray] Install trays.
[No lower paper tray]
12
STACKER FULL
Remove the papers.
[Outputted paper is full at Paper Exit]
VIII-3
Subject of Operator Call
Countermeasure
Code Message of Display
WAIT
01 [Printer under warming-up.]
02 PRINT
[Printer under printing process.]
VIII-4
2.2 In case that the operator call is not cleared
Normally, the operator call can be cleared by the implementation of applicable
countermeasures listed in Table 8-1. If not cleared, the printer engine may be in trouble.
Check and implement appropriate countermeasures in accordance with the following
procedures.
VIII-5
12 Message "NO TRAY UPP/LOW" is indicated again.
Yes
Is Paper Size Sensor Lever damaged ? . Replace the Paper Tray PU.
No
No
Yes
Is the connection between Paper Size Sensor
PU and I/O board PU is disconnected?
No
Yes
Is Error Code 12 cleared ?
No
No
Is Error Code 12 cleared ?
Yes
Complete
VIII-6
13 Message "REPLACE TONER" is indicated again.
Yes
No
Is Error Code 13 cleared ?
Yes
Complete
VIII-7
14 Message "CHECK WASTE TONER" is indicated again.
Yes
Harness Connector of Sensor Switch is disconnected. . Connect the connector.
No
No
Is Error Code 14 cleared ?
Yes
Complete
VIII-8
16 ALIGN TONER CG Y/M/C/K
No
Is the applicable toner cartridge PU installed properly ? Install the toner cartridge PU.
Yes
Replace the existing toner cartridge with brand new toner cartridge PU.
Yes
Is the message "16 ALIGN TONER CG Y/M/C/K" cleared ?
No
Yes
Is the connector of toner sensor TTR side failed. ? Connect the connector
No
Yes
Is the message "16 ALIGN TONER CG Y/M/C/K" cleared ?
No
No
Is the message "16 ALIGN TONER CG Y/M/C/K" cleared ?
Yes
Complete
VIII-9
16 ALIGN FU UNIT
No
Is the applicable fuser unit FU installed properly ? Install the fuser unit FU.
Yes
Yes
Is the message "16 ALIGN FU UNIT" cleared ?
No
No
Is the message "16 ALIGN FU UNIT" cleared ?
Yes
Complete
VIII-10
16 ALIGN BELT CG
No
Is the applicable belt cartridge PU installed properly ? Install the belt cartridge PU.
Yes
Yes
Is the OPC belt's mark smeared with toner ? Clean the smeared mark .
No
Yes
Is the message "16 ALIGN BELT CG" cleared ?
No
Yes
Is the main motor PU rotated ?
No
No
Is the connector ECN12 of IOD connected with the connector of main motor ? Connect the connector.
Yes
No
.Is the message "16 ALIGN BELT CG" cleared ?
Yes
Complete
VIII-11
16 ALIGN TR ROLLER
No
Is the applicable transfer roller assy PU installed properly ? Install the transfer roller assy PU.
Yes
Yes
Is the TR bias electrode deformed ? Repair the deformed electrode.
No
Yes
Is the message "16 ALIGN TR ROLLER " cleared ?
No
No
Is the message "16 ALIGN TR ROLLER " cleared ?
Yes
Complete
VIII-12
17 Message "MEDIA JAM FEED" is indicated again.
No
Is paper in use a recommended paper ? . Use a recommended paper.
Yes
Yes
Is the paper cassette properly installed ? . Reset the tray properly.
No
Yes
Is the cassette base damaged or deformed ? . Replace the tray PU.
No
No
Is Error Code 17 cleared ?
Yes
Complete
VIII-13
17 Message "MEDIA JAM INNER" remains.
Confirm if there is any paper debris found at paper feeding and transfer area or not.
Yes
Is there paper debris within paper pass error. .Remove the paper debris.
No
Yes
Is Error Code 17 cleared ?
No
Check the Harness of Registration Actuator PU, and Replace the I/O board PU.
No
Is Error Code 17 cleared ?
Yes
Complete
VIII-14
17 Message "MEDIA JAM OUTER" is indicated again.
Confirm if there is any paper debris found in paper exit guide or not.
Yes
Is the paper debris is found in above units. . Remove the paper debris.
No
Yes
Is Error Code 17 cleared ?
No
Check the Harness of Paper Sensor PU and Replace I/O board PU.
No
Is Error Code 17 cleared ?
Yes
Complete
VIII-15
18 Message "CLOSE PANEL FRONT/TOP" is indicated again.
No
Is Front/Top Cover PU locked firmly ? . Open and close the Cover.
Yes
Yes
Is Front Cover Lock Lever deformed ? .Replace the Front Cover Assy PU.
No
Yes
Is the Interlock loose ? .Remedy the Interlock to be tight.
No
Yes
Is the Harness disconnected ? . Connect the Harness properly.
No
No
Is Error Code 18 cleared ?
Yes
Complete
VIII-16
18 Message "CLOSE Rear Cover Assy" is indicated again.
No
Yes
Is Error Code 18 cleared ?
No
Yes
Is the Interlock loose ? . Remedy the Interlock to be tight.
No
Yes
Is the Harness disconnected ? . Connect the Harness properly.
No
No
Is Error Code 18 cleared ?
Yes
Complete
VIII-17
3. PAPER TRANSPORT ERROR
Paper is transported through the path shown in Fig.8-1. Paper jams at the following
locations are easily cleared.
• Paper Feeding Part • Fuser Part
• Transfer Part • Paper Exiting Part
Fig.8-1
P# : Procedure Number
VIII-18
3.2 Inner Jam
Table 8-3-2
VIII-19
4. PRINTER ERROR
If errors or failures occurred inside the printer, the applicable error message will be
displayed on the operator panel, and the printer stops. If errors or failures would repeat
even after pressing the clear switch, confirm the error code, and take the clearance
method described in section 4.2 in this chapter.
Error occurs.
Error occurs NO
again
YES
VIII-20
4.1 Error Code
Table 8-4-3
Code Description
C3 NVRAM Error
C4 Engine Controller Hardware Error
C7 Process Timing Clock Error
D1 Yellow Developer Clutch Error
D2 Magenta Developer Clutch Error
D3 Cyan Developer Clutch Error
D4 Black Developer Clutch Error
D5 Yellow Retract Solenoid Error
D6 Magenta Retract Solenoid Error
D7 Cyan Retract Solenoid Error
D8 Black Retract Solenoid Error
E1 Developer Motor Error
E2 Main Motor Error
E3 Transfer Belt Error
E5 Transfer Roller Clutch Error
E6 Transfer Belt Cleaning Solenoid Error
E8 Fuser Unit Clutch Error
E9 OPC Marker Sensor Error
EL Erase LED Error
F0 Power Supply Fan Error
F3 Laser Fan Error
F4 Exit Fan Error
F5 HV Power Supply Error
F6 LV Power Supply Error
VIII-21
H0 Fuser Thermistor Error
H1 Fuser 1 Lamp Error
H2 Fuser Temperature Error
H3 Fuser Temperature Low Error
H4 Fuser Temperature High Error
HA Fuser ACOFF Error
L1 Beam Detector Error
L2 Scanner Motor Error
LL Laser Power Error
N1 Duplex Connection Error 1
N2 Duplex Connection Error 2
N3 HVU Connection Error
N4 Toner Empty Sensor Connection Error 1
N5 Toner Empty Sensor Connection Error 2
N6 LFU Connection Error
P1 Duplex Controller Hardware Error 1
P2 Duplex Controller Hardware Error 2
P4 Duplex Motor Error
P5 Duplex Solenoid Error
Note:
Cleaning Method of “SERVICE CALL” state
Step1: For retry, press “CLEAR” key except for C3, P1, P2, F6, N* and H* error.
Step2: Turn the main power switch off.
VIII-22
4.2 Troubleshoot MCTL : Engine Controller Board PU
NO
Does the error repeat despite of implementing "On/Off of Power Switch" ? Continue to drive the engine.
YES
NO
Does the error repeat despite of implementing "NVRAM INITIAL" ? Continue to drive the engine.
YES
VIII-23
MCTL : Engine Controller Board PU
Code Description of Error Cause of Error Clearance Method
Hard Error of MCTL 1. Failure of MCTL. 1. Turn on and off the power switch.
C4
Control Circuit. 2. Replace the failed MCTL with a new MCTL .
NO
Does the error repeat despite of implementing "On/Off of Power Switch" ? Continue to drive the engine.
YES
C7
VIII-24
Error Code D1
Name of Part Developer Clutch PU (DCLY)
MCTL : Engine Controller Board PU
Confirm the connection of Connector. IOD : I/O Board PU
NO
Is the connection proper between DCN10 of IOD and Clutch (DCLY) ? Connect the harness.
Is the harness of Clutch (DCLY) broken ? Connect the connector properly.
Is the connection proper between DCN3 of IOD and I2CN of MCTL ?
YES
YES Is D1 Error cleared ? Complete
NO
YES
Does the voltage drop ( +24V ) between DCN10-22 and DCN13-1? Replace the clutch (DCLY) with a new clutch.
VIII-25
NO
+5V YES
Does the voltage jump ( ) between DCN3-6 and DCN13-1 ? Replace IOD with a new IOD.
NO
YES
Is D1 Error cleared ? Complete
Replace current MCTL with a new MCTL. NO
NO
Is D1 Error cleared ? Re-check
YES MCTL IOD
12CN 2 DCN3 DCN10 14 Developer Clutch PU (Y)
Complete DCL(Y)ON-P
26 6 21 +24V-1
DCLY
22 DCL(Y)ON-N
17
2,4,6,8 DCN13
24V-1
PGND
SGND
Error Code D2
Name of Part Developer Clutch PU (DCLM)
MCTL : Engine Controller Board PU
IOD : I/O Board PU
Confirm the connection of Connector.
NO
Is the connection proper between ECN15 of IOD and Clutch (DCLM) ? Connect the harness.
Is the harness of Clutch (DCLM) broken ? Connect the connector properly.
Is the connection proper between DCN3 of IOD and I2CN of MCTL ?
YES
YES Is D2 Error cleared ? Complete
Check the voltage at DCLM ON-N. NO
+24V YES
Does the voltage drop ( ) between DCN10-20 and DCN13-1? Replace the clutch (DCLM) with a new clutch.
NO
+5V YES
Does the voltage jump ( ) between DCN3-5 and DCN13-1 ? Replace IOD with a new IOD.
NO
VIII-26
YES
Is D2 Error cleared ? Complete
Replace current MCTL with a new MCTL. NO
NO
Is D2 Error cleared ? Re-check
YES
Complete IOD
MCTL
12CN 2 DCN3 DCN10 14 Developer Clutch PU (M)
DCL(M)ON-P
27 5 19 +24V-1
DCL(M)ON-N DCLM
20
17
2, 4, 6, 8 DCN13
24V-1
PGND
SGND
1, 3, 5, 7
Error Code D3
Name of Part Developer Clutch PU (DCLC)
MCTL : Engine Controller Board PU
IOD : I/O Board PU
Confirm the connection of Connector.
NO
Is the connection proper between ECN16 of IOD and Clutch (DCLC) ? Connect the harness.
Is the harness of Clutch (DCLC) broken ? Connect the connector properly.
Is the connection proper between DCN3 of IOD and I2CN of MCTL ?
YES
YES Is D3 Error cleared ? Complete
NO
+24V YES
Does the voltage drop ( ) between DCN10-18 and DCN13-1? Replace the clutch (DCLC) with a new clutch.
NO
VIII-27
+5V YES
Does the voltage jump ( ) between DCN13-4 and DCN13-1 ? Replace IOD with a new IOD.
NO
YES
Is D3 Error cleared ? Complete
Replace current MCTL with a new MCTL. NO
NO
Is D3 Error cleared ? Re-check
YES
17 DCN13
+24V-1 3
PGND 6
SGND 8
Error Code D4
Name of Part Developer Clutch PU (DCLK)
MCTL : Engine Controller Board PU
IOD : I/O Board PU
Confirm the connection of Connector.
NO
Is the connection proper between ECN13 of IOD and Clutch (DCLK) ? Connect the harness.
Is the harness of Clutch (DCLK) broken ? Connect the connector properly.
Is the connection proper between DCN3 of IOD and I2CN of MCTL ?
YES
YES Is D4 Error cleared ? Complete
NO
YES
Does the voltage drop ( +24V) between DCN10-24 and DCN13-1? Replace the clutch (DCLK) with a new clutch.
NO
VIII-28
+5V YES
Does the voltage jump ( ) between DCN3-7 and DCN13-1 ? Replace IOD with a new IOD.
NO
YES
Is D4 Error cleared ? Complete
Replace current MCTL with a new MCTL. NO
NO
Is D4 Error cleared ? Re-check
YES
MCTL IOD
Complete 12CN 2 DCN3 DCN10 14 Developer Clutch PU (K)
DCL(K)ON-P
25 7 23 +24V-1
DCL(K)ON-P DCLK
24
17
2, 4, 6, 8 DCN13
24V-1
PGND
SGND
1, 3, 5, 7
Error Code D5 / D8
Name of Part Toner Retract Solenoid PU (PSL KY)
MCTL : Engine Controller Board PU
IOD : I/O Board PU
Confirm the connection of Connector.
NO
Is the connection proper between DCN4 of IOD and Solenoid (PSL YM) ? Connect the harness.
Is the harness of Solenoid (PSL KY) broken ? Connect the connector properly
Is the connection proper between DCN3 of IOD and I2CN of MCTL ?
YES
YES Is D5 or D8 Error cleared ? Complete
NO
Check the voltage at (PSL YM) ON-N.
YES
Does the voltage drop ( +24V) between (DCN4-1 or DCN4-3) and DCN13-1? Replace the toner cartridge or toner retoract solenoid aasy with a new unit.
NO
+5V YES
Does the voltage jump ( ) between DCN3-8 and DCN13-1 ? Replace IOD with a new IOD.
NO
VIII-29
YES
Is D5 Error cleared ? Complete
Replace current MCTL with a new MCTL. NO
NO
Is D5 Error cleared Re-check
YES
MCTL IOD
12CN 2 DCN3 DCN4 11
Complete PSL(KY)ON-P
24 8 4 +24V-1
DSL(Y)ON-N DSOL Y
3
17
2, 4, 6, 8 DCN13 2 +24V-1
24V-1 DSOL K
PGND DSL(K)ON-N
1
SGND
1, 3, 5, 7
Error Code D6 / D7
Name of Part Toner Retoract Solenoid PU (PSL MC)
NO
Is the connection proper between DCN4 of IOD and Solenoid (PSL KC) ? Connect the harness.
Is the harness of Solenoid (PSL KC) broken ? Connect the connector properly.
Is the connection proper between DCN3 of IOD and I2CN of MCTL ?
YES
YES Is D6 or D7 Error cleared ? Complete
Check the voltage at (PSL KC) ON-N. NO
YES
Does the voltage drop ( +24V ) between (DCN4-5 or DCN4-7) and DCN13 ? Replace the toner cartridge or toner retoract solenoid aasy with a new unit.
NO
+5V YES
VIII-30
Does the voltage jump ( ) between DCN3-9 and DCN13-1 ? Replace IOD with a new IOD.
NO
YES
Is D6 Error cleared ? Complete
Replace current MCTL with a new MCTL. NO
NO
Is D6 Error cleared ? Re-check
YES
MCTL IOD
12CN 2 DCN3 DCN4 11
Complete PSL(MC)ON-P +24V-1
23 9 6
DS L(M)ON-N DSOL M
5
17
2, 4, 6, 8 DCN13 8 +24V-1
24V-1 DS L(C)ON-N DSOL C
PGND 7
SGND
1, 3, 5, 7
Error Code E1
MCTL : Engine Controller Board PU
Concerned Part Developer Motor PU (DM) IOD : I/O Board PU
A
YES
Is there any unusual rotation noise while printing ? Replace the toner cartridge.
NO
YES
Confirm the connection of connector. Is the noise cleared ? Job is complete.
NO
NO
Is DCN11 of IOD properly connected with connector of DM1? Replace developer gear unit and motor.
YES
Is DCN3 of IOD properly connected with I2CN of MCTL? NO Connect the connectors properly.
YES
Check the voltage: +24V-1 and +5V-1. Is E1 error cleared ? Job is complete.
YES MCTL
VIII-31
+24V-1: Is the voltage +24V between DM1-4 and 6,DCN11-4 and 6, DCN13-2 and 1 ? I2CN 2 IOD 15 DM1
Replace the developer
+5V-1: Is the voltage +5V between DM1-5 and 10,DCN11-5 and 10, DCN13-9 and 12 ? motor PU. 7 DMCLK 25 DCN3 1
DMRDY-N 1
5 DMON-N 27 2 DMON-N 2
NO DMCLK 3
DCN11 3
4 24V-1 4
Replace the IOD. PGND 5
17 DCN13 5 DM
2, 4, 6, 8 +24V-1 6 24V-1 6
Is E1 error cleared ? NO
A
YES
Job is complete.
Error Code E2
Concerned Part Main Motor PU (MM) MCTL : Engine Controller Board PU
IOD : I/O Board PU
YES
Is E2 error cleared ? MCTL 2 IOD 16 MM1
VIII-32
12CN MMCLK MMRDY-N
NO 21 MMON-N 11 DCN3 1
20 12 2 MMON-N
19 MMREV-N 13 3 MMCLK
Replace the IOD. 18 MMENC 14 +24V-1
DCN12 4
17 DCN13 5 PGND
2,4,6,8 +24V-1
6
1,3,5,7 7 PGND MM
NO PGND
Is E2 error cleared ? 10,12 8
9,11 9 SGND
10 +5V-1
YES 11 MMENC
12 MMREV-N
Job is complete. 13 MMGAIN
14 MMOVLD
Cause of E2 Error
1 MMRDY-N and MMCLK singnal from the main motor is not inputted to IOD; Connection failure of harness.
2 MMRDY-N and MMCLK singnal is not outputted due to the breakdown of main motorÕs control circuit.; Main motor failure.
3 IOD break down.
Error Code E3
MCTL : Engine Controller Board PU
Concerned Part Transfer Belt PU Error IOD : I/O Board PU
NO YES
Check the voltage: +5V-1 Is E3 error cleared ? Job is complete.
VIII-33
YES
Is the voltage +5V between DCN16-1 and 3 ? Replace the Marker sensor PU. MCTL
NO I1CN IOD
1 Belt Sensor
IBEN-N DCN16
Is the voltage +5V between DCN13-9 and 12 ? YES 18 22
Replace the IOD.
20
NO DCN1 +5V-S
1 1
DCN13 TBEN-N
Replace a LV power supply PU (LVPS). Is E3 error cleared ? LVPS 2 2
SGND
NO ACN1 3 3
17
NO +5V-1 9,11
Is E3 error cleared ? Replace the MCTL. SGND 10,12
YES
Job is complete.
MCTL : Engine Controller Board PU
Error Code N4 / N5 IOD : I/O Board PU
Concerned Part Toner Sensor PU (LED side) Code Description
N4 Toner Empty Sensor (LED side) Error
Confirm the connection of a toner sensor PU (LED side) connector. N5 Toner Empty Sensor ( side) Error
NO
Is DCN15 of IOD properly connected with a connector of the toner sensor ? Connect them properly.
YES
NO YES
Check the voltage(LEDON-N/P) Is E4 error cleared ? Job is complete.
YES
Is a signal voltage between DCN15-7 and 10 to be a rising edge(+24V) ? Replace the toner sensor PU.
NO
NO
Is a signal voltage between DCN1-19 and DCN13-1 to be a trailing edge ? Replace the IOD.
VIII-34
YES
NO
Is N4 / N5 error cleared ? Replace the MCTL.
YES Toner Empty P.W.B.(TPD)
IOD (LED side)
Job is complete. 19
MCTL DCN1DCN15
1ICN 7 LEDON-P
1
8 LEDON2-P
9 TLESCHK
21 LEDON-N 19 10 SGND
(TTR)
1 TLES(K)-P side
2 TLES(Y)-P
3 TLES(M)-P
4 TLES(C)-P
5 TLESCN-P
PGND 1 6 SGND
Error Code E5
Concerned Part Transfer Clutch PU (TRCM)
MCTL : Engine Controller Board PU
IOD : I/O Board PU
Confirm the connection of a transfer clutch connector.
YES
NO
Is DCN10 of IOD properly connected with a connector of the clutch ? Connect them properly.
Is DCN3 of IOD properly connected with 12CN of MCTL ?
YES
YES NO
Is E5 error cleared ? Job is complete.
Check the voltage(TRSLON-N/P)
+24V
YES
Is a single voltage between DCN10-8 of IOD and DCN13-1 to be a trailing edge ? Replace the transfer clutch PU.
+5V
NO
YES
Is a single voltage between DCN3-20 and DCN13-1 to be a rising edge ? Replace the IOD.
VIII-35
NO
NO Replace the MCTL.
Is E5 error cleared ?
YES
YES
Is a single voltage between DCN10-4 and DCN13-1 of IOD to be a trailing edge ? Replace the Cleaning Roller Solenoid PU.
+5V
YES
Is a single voltage between ECN13-19 and DCN13-1 of IOD to be a rising edge ? Replace the IOD.
VIII-36
NO
Is E6 error cleared ? NO Replace the MCTL.
YES
Job is complete.
MCTL IOD
I2CN DCN3
2 DCN10 14 Drum Cleaner Solenoid PU
13 FBCLON-P 19 3 +24V-1
4 FBCLON-N FBSOL
17 ECN13
2,4,6,8 +24V-1
1,3,5,7 PGND
Error Code E8
Concerned Part Fuser Clutch PU (FUCL) MCTL : Engine Controller Board PU
IOD : I/O Board PU
NO
Is DCN10 of IOD properly connected with a connector of the clutch ? Connect them properly.
Is DCN1 of IOD properly connected with 12CN of MCTL ?
YES
YES Is E8 error cleared ? Job is complete.
Check the voltage FUCLON-N/P) NO
+24V
YES
Is a single voltage between DCN10-6 and DCN13-1 of IOD to be a trailing edge ? Replace the cleaner clutch PU (FUCL).
+5V
NO
YES
Is a single voltage between DCN3-22 and DCN13-1 of IOD to be a rising edge ? Replace the IOD.
VIII-37
NO
NO
Is E8 error cleared ? Replace the MCTL.
YES
Job is complete.
MCTL IOD
I2CN DCN3 DCN10 14
+24V-1 Fuser Clutch PU
2 5
FUCL
10 FUCLON-P 22 FUCLON-N
6
17 DCN13
2, 4, 6, 8 24V-1
PGND
1, 3, 5, 7
SGND
9, 11
Error Code E9
MCTL : Engine Controller Board PU
Concerned Part OPC Marker Sensor PU (P.B.S) IOD : I/O Board PU
YES
Is a belt cartridge leaned to one side ? Replace the belt cartridge.
NO Install the printer to be leveled out.
YES
Is a belt sensor stained ? Clean the belt.
NO
Confirm the connection of connector. Is E9 error cleared ?
NO
NO
Is DCN5 of IOD properly connected with a connector of the sensor ? Connect them properly.
Is DCN1 of IOD properly connected with I1CN of MCTL ?
YES
YES Is E9 error cleared ? Job is complete.
NO
Check the voltage +5V-1)
VIII-38
YES
Is the voltage +5V between DCN5-2 and 3 of IOD? Replace the OPC Marker Sensor PU (P.B.S).
NO
YES
Is the voltage +5V between DCN13-9 and 10 of IOD? Replace the IOD.
NO
Is DCN15 of IOD properly connected with a connector of the erase lamp PU? Connect them properly.
Is DCN1 of IOD properly connected with I1CN of MCTL ?
YES
YES Is EL error cleared ? Job is complete.
Check the voltage ELON-N/P) NO
+24V
YES
Is a single voltage between DCN15-12 and DCN13-9 to be a trailing edge ? Replace the Erase Lamp PU.
NO +5V
YES
Is a single voltage between DCN1-24 and 13-9 of IOD to be a rising edge ? Replace the IOD.
VIII-39
NO
NO
Is EL error cleared ? Replace the MCTL.
YES
Job is complete.
Relay Connector
Erase Lamp PU
MCTL IOD
I1CN DCN1 DCN15 19
+24V-1
1 11 1 +24V-1
12 ELON-N 2 1
16 ELON-P 24 ELON-N EL
2
DCN13
PGND 9
Error Code F0
MCTL : Engine Controller Board PU
Concerned Part Power Supply Fan PU (Control Cooling)
IOD : I/O Board PU
NO
Is DCN20 of IOD properly connected with a connector of the fan motor ? Connect them properly.
Is DCN1 of IOD properly connected with I1CN of MCTL ?
YES
YES Is F0 error cleared ? Job is complete.
Check the voltage CTFANON-P) NO
+24V
YES
Is the voltage between DCN20-1 and 2 to be a trailing edge ? Replace the Power Supply Fan PU.
+5V
NO
YES
Is the voltage between DCN1-21 and 13-1 to be a trailing edge ? Replace the IOD.
VIII-40
NO
NO
Is F0 error cleared ? Replace the MCTL.
YES
YES
Is DCN8 of IOD properly connected with a connector of the laser fan PU ? Connect them properly.
Is DCN3 of IOD properly connected with I2CN of MCTL ?
YES
NO Is F3 error cleared ? Job is complete.
Check the voltage LDFANON-P) NO
+24V
VIII-41
YES
Is the voltage between DCN8-1 and 2 to be a rising edge ? Replace the laser fan PU.
+5V
NO
YES
Is the voltage between DCN3-21 and 13-1 to be a rising edge ? Replace the IOD.
NO
NO
Is F3 error cleared ? Replace the MCTL.
YES
NO
Is DCN7 of IOD properly connected with a connector of the Exit Fan PU ? Connect them properly.
Is DCN1 of IOD properly connected with I1CN of MCTL ?
YES
NO Is F4 error cleared ? Job is complete.
Check the voltage HTFANON-P). NO
+24V
YES
Is the voltage between DCN7-10 and 11 to be a rising edge ? Replace the Exit Fan PU.
NO +5V
YES
Is the voltage between DCN1-20 and 13-1 to be a rising edge ? Replace the IOD.
VIII-42
NO
NO
Is F4 error cleared ? Replace the MCTL.
YES
Job is complete.
MCTL IOD
I1CN 1 DCN1 DCN7 13 Exit Fan PU
HTFANON-P
10
11 PGND HTFAN
20 HTFANON-P 20
12 HTFANERR
DCN13
+24V-1
2,4,6,8
PGND 1,3,5,7
Error Code F5
MCTL : Engine Controller Board PU
Concerned Part HV Power Supply PU (HVU)
IOD : I/O Board PU
NO
Is the charger roller assy properly installed ? Re-install the OPC charger roller PU.
YES
YES
Is F5 error cleared ? Job is complete.
NO
YES
Is there any contract failure of the high voltage (CHV) output terminal ? Have the electric pole properly contact.
NO
YES
Is there any contract failure or short of CHV socket part ? Clean the socket part.
VIII-43
NO
YES
Replace the HV Power Supply PU (HVU). Is F5 error cleared ? Job is complete.
NO
NO
Is F5 error cleared ? Replace the IOD or MCTL.
YES
NO
Is the connector made properly between LVPS and MCTL ? Connect the connector properly.
YES
YES
Is there any damage or lift found in the DCN21 connector of IOD ? Replace the IOD.
NO
YES
Is there any damage or lift found in the ACN5 connector of LVPS ? Replace the LV Power Supply PU.
NO
Is F6 error cleared ?
VIII-44
YES
Job is complete.
IOD P.W.B
TESTO1 DCN21
TESTO2
TESTI1
TESTI2
LV Power Supply PU
ACN5
Error Code H0 (wire cut / short error of thermistor)
MCTL : Engine Controller Board PU
Concerned Part Fuser Unit FU
IOD : I/O Board PU
NO
Is the fuser unit properly installed ? Re-install the fuser unit FU.
YES
Is there any contact failure due to damaged connector of fuser unit FU? Replace the Fuser Connector.
Are the connectors properly connected between the fuser unit NO
Connect them properly.
FU and FUCN of MCTL ?
NO YES
Is H0 error cleared ? Job is complete.
Replace the fuser unit FU.
Is H0 error cleared ? NO
Replace the MCTL.
YES
VIII-45
Job is complete.
Fuser Connector
MCTL
7 Fuser Unit FU
FUCN
TH1
1
2
TH2
3
4 FUTEMP
5
6 SGND
7
8
LVPS
27
HP
HP2
Code Description
H0 Thermistor is failure.
Error Code H1, H2, H3, H4, HA H1 Abnormal temperature continued for more than the specified time.
Concerned Part Fuser Unit FU, LV Power Supply PU and MCTL H2 Warming-up was not completed within the specified time.
H3 Lower temperature continued for more than the specified time.
MCTL : Engine Controller Board PU H4 Higher temperature continued for more than the specified time.
IOD : I/O Board PU HA AC relay turned off due to the abnormal temperature.
Error Message
Fuser unit FU
Cause Contact Failure of Breakdown of Heater Breakdown of Temp.
Breakdown of Temp. Low Input Voltage
Harness Connector On/Off Circuit Control Circuit
Sensor Thermistor
VIII-46
Temperature control
Proper temperature cannot be performed Preset temperature
Proper temperature Temperature control
detection cannot be due to the breakdown can not be secured in
Current detection cannot be cannot be performed
performed due to the of the Circuit that the specified timedue
Status performed due to the due to the breakdown
breakdown of the maintains the preset to the declining
contact failure of Heater On/Off
thermistor provided temperature by amount of heat that
between Fuser Unit Circuit to maintain the
for the detection of inputting the was caused by the
FU and MCTL. preset temperature.
temperature. temperature detection low input voltage.
signal.
Fuser Connector
LV Power Supply PU
27
9 10 HP
ACN5 HP2
VIII-47
Error Code L1 (Beam Detecting Error
MCTL : Engine Controller Board PU
Concerned Part Laser Assy PU
NO
Is the connector PDCN properly connected ? Connect the connector properly.
Are the connector LCN and LCN of MCTL properly connected ?
YES
Is L1 error cleared ?
NO
YES
VIII-48
YES
Is L1 error cleared ?
NO
Laser Assy PU
MCTL PD LDU
SGND
PDCN
LCN1 +5V-1R
BDT
LCN
5
SM
20 LCN3
MCTL : Engine Controller Board PU
NO
Is the connector LCN3 properly connected ? Connect the connector properly.
YES
Is L2 error cleared ?
NO
YES
YES
Is L2 error cleared ?
VIII-49
NO
Laser Assy PU
MCTL PD LDU
LCN2
LCN1
LCN
5
SM
20 LCN3
MCTL : Engine Controller Board PU
Is the connection made properly between the MCTL DPCN NO Connect the connectors properly.
connector and the Duplex connector?
YES
Are the pin number 11 CNPCHK and the pin number 10 NO
DUPCHECK of both connectors connected properly? Connect the connectors properly.
YES
Check the internal wiring of the Duplex unit.
YES
YES
Are N1 and N2 error cleared?
NO
VIII-50
Replace the Duplex unit.
YES
Are N1 and N2 error cleared?
NO
NO 4
Are N1 and N2 error cleared? DPCN
DPCNPCHK 11
11
YES 10 DUPCN-CHK 10
Job is complete.
26
LVPS ACN4
Error Code N3
MCTL : Engine Controller Board PU
Part HV Power Supply PU (HVU)
VIII-51
NO
Is N3 error cleared?
YES
Job is complete.
BCN1 HVCN
3
1 HVUCNCHK-N 1
Error Code N6
MCTL : Engine Controller Board PU
Part Harness Connection IOD : I/O Board PU
NO
Is N5 error cleared?
VIII-52
YES
Job is complete.
Lower Feeder Unit (LFU)
IOD
DCN14
LFCN-CHK
16 18
16
DCN1
MCTL
I1CN
1
5. IMAGE FAILURE
(13) (14)
VIII-53
(15)-a (15)-b (16) (17)
Fig.8-2
VIII-54
I-1 Background
Phenomenon
Background is smeared due to toner spread as shown in print sample (1) of Fig.8-2.
Main Causes
1) Too small charging amount in the development process.
2) Insufficient contact of the developer roller's bias pole.
3) Life or failure of the belt cartridge PU.
4) Failure of the HV power supply unit PU (HVU).
OPC Belt Belt Cartridge PU
Toner Cartridge PU
(K, Y, M, C)
Countermeasures
1) Replace the toner cartridge Pu. (See Section 3.1 of Chapter III.)
2) Confirm if the developer bias pole is deformed or not.
3) Replace the belt cartridge Pu. (See Section 2.1 of Chapter VI.)
4) Replace the HV power supply unit (HVU).
VIII-55
I-2 Missing Image at Edge
Phenomenon
There is missing or peeling toner found in the image at the edge as shown in the print
sample (2) of Fig.8-2.
Main Causes
1) Too small toner mass amount and charging amount in the development process.
2) The OPC belt is deformed as waving.
Countermeasures
1) Replace the toner cartridge PU with a brand new toner cartridge PU.
2) Replace the belt cartridge PU with a brand new belt cartridge PU.
VIII-56
I-3 Jitter
Phenomenon
Uneven optical density appears periodically in the horizontal direction on the printed
image as shown in print sample (3) of Fig.8-2.
Main Causes
1) Failure of main motor.
1-1) Irregular rotation of the drive motor.
1-2) Failure of the OPC drive gear ASSY PU.
1-3) Variation of OPC belt running speed due to above reasons.
2) Failure of the belt cartridge PU.
3) Failure of the main drive gear ASSY PU.
4) Failure of the developer drive ASSY PU.
Main Motor PU
Countermeasures
1) Replace the OPC drive gear ASSY PU with a new OPC drive gear ASSY PU
2) Replace the belt cartridge PU with a new belt cartridge PU.
3) Replace the main drive gear ASSY PU with a new main drive gear ASSY PU.
4) Replace the developer drive ASSY PU with a new developer drive ASSY PU.
VIII-57
I-4 Ribbing
Phenomenon
Light print occurs on the right or left hand side of the image as shown in print sample (4)
of Fig.8-2.
Main Causes
1) Slight tilt on the surface of printer
installation table.
(Tilt should be less than 1°.)
2) Toner amount in the toner
cartridge PU is insufficient.
1
3) Toner cartridge PU is not laid as
level, and as the result, toner
concentrates to one side.
4) The rear cover ASSY is not
properly closed. Fig.8-3
5) The OPC belt is off the truck and
gets deformed.
6) Retract failure of the toner
cartridge PU.
Countermeasures
1) Confirm the printer installation table to be flat and appropriate.
2) Shake the toner cartridge horizontally for several times to remedy the concentration.
3) Replace the toner cartridge PU with a new cartridge PU.
4) Close the rear cover ASSY properly.
5) Replace the belt cartridge PU with a new belt cartridge PU.
6) Replace the developer retract solenoid PU with a new developer retract solenoid PU.
VIII-58
I-5 Wrinkle / Image Migration
Phenomenon
Banding shadows of different optical density appear due to the wrinkle, image migration
and color misregistration occurring on the print paper as shown in print sample (5) of
Fig.8-2.
Main Causes
1) Paper in use is not a recommended paper, or is an abandoned paper.
2) The rear cover ASSY PU is not locked properly.
3) Fuser roller is deformed or reaches to the end of life.
4) One side of fuser unit FU is lifted when installed.
Countermeasures
1) Use a recommended paper or fresh paper from a paper bag.
2) Push the rear cover ASSY PU and ensure the locking at the both sides (left and
right).
3) Confirm that the fuser unit FU is installed properly and fixed with the lock lever lock
lever of the left and right.
4) Replace the fuser unit FU with a new unit FU.
VIII-59
I-6 White Line (1)
Phenomenon
Vertical white line appears in the specific color area when test-printed in the four color
mode (Stripe Mode), as shown in print sample (6) of Fig.8-2.
Main Causes
1) Foreign particles adhere to Developer Roller of specific color in question.
2) Developer Roller’s surface is damaged.
Fig.8-4
Countermeasures
1) Implement the test print.
2) Confirm the toner cartridge PU of specific color in question that has caused the white
line.
3) Remove the foreign particles adhering to the developer roller.
VIII-60
I-7 White Line (2)
Phenomenon
Vertical white line appears from the leading edge to the trailing edge of printed image as
shown in print sample (7) of Fig.8-2.
Main Causes
1) Dustproof Glass of Laser ASSY PU is smeared with toner or foreign particles.
2) Hairy foreign particles adhere to the laser beam opening of Laser ASSY PU.
3) There are foreign particles mixed in the toner cartridge PU.
Countermeasures
1) Clean the dustproof glass.
1-1) Remove the belt cartridge PU and toner cartridge PU.
1-2) Open the developer cover.
1-3) Clean the dustproof glass.
2) Clean the laser beam opening of laser ASSY PU.
3) If White Line II failure is attributed to toner cartridge PU, replace it with a new
cartridge PU.
VIII-61
I-8 Vertical White Band
Phenomenon
White band appears in the vertical direction of printed image as shown in print sample
(8) of Fig.8-2.
Main Causes
1) Failure of the toner cartridge PU (blade).
2) Stain of the OPC charger roller PU.
3) Stain of the OPC belt.
4) Stain of the transfer belt.
Fig.8-7
Countermeasures
1) Replace the toner cartridge PU with a new toner cartridge PU.
2) Replace the belt cartridge PU with a new belt cartridge PU.
3) Replace the transfer unit PU with a new transfer unit PU.
VIII-62
I-9 Black Line
Phenomenon
Fine black line appears in the printed image as shown in print sample (9) of Fig.8-2.
Main Causes
1) The toner cartridge PU blade is deformed.
2) The OPC belt surface is damaged.
3) Foreign particles (paper dust, etc.) are stuck in between the cleaning blade and the
OPC belt.
4) Foreign particles adhere to the perimeter parts of the OPC belt and the transfer belt,
and consequently contact the toner image formed on the belt.
Top Cover PU
Belt Cartridge PU
OPC Belt Cartridge PU
Toner Cartridge PU
OPC Belt
Laser Assy PU
Paper Tray PU
Countermeasures
1) Replace the toner cartridge PU with a new toner cartridge PU.
2) Replace the belt cartridge PU with a new belt cartridge PU.
3) Clean the perimeter of the mounting area of the OPC belt and transfer belt.
VIII-63
I-10 Vertical Line
Phenomenon
Vertical line appears in the printed image as shown in print sample (10) of Fig.8-2.
Main Causes
1) Foreign particles (dust, etc.) adhere to the parts located around the OPC belt and the
transfer belt, and consequently contact the toner image formed on the belt surface.
Fuser Unit FU
Transfer Unit Cleaner PU
Residual
Toner
Transfer Roller Assy PU
Transfer UNit Claener PU
Transfer Belt
Registration Roller Assy PU Drum
Transfer Unit PU
Countermeasures
1) Clean the stain of the belt cartridge PU.
2) Clean the stain of the transfer belt.
3) Remove the transfer unit cleaner PU, and then clean the inside and outside of the
waste toner feeder.
VIII-64
I-11 Vertically Staggered Image
Phenomenon
Printed image staggered in the vertical direction as shown in print sample (11) of Fig.8-2.
Main Causes
1) Shock or vibration is applied to the printer.
2) Failure of the laser ASSY PU : Vibration from the rotation of scanner motor.
Countermeasures
1) Do not apply shock or vibration to the printer body.
2) Replace the laser ASSY PU with a new laser ASSY PU.
VIII-65
I-12 Banding
Phenomenon
Banding line appears in the horizontal direction as shown in print sample (12) of Fig.8-2.
Main Causes
1) This is a transfer failure due to the uneven rotational speed caused by the shock
which occurs when the seam of OPC belt passes over the cleaning blade.
2) The OPC belt and the transfer belt fail to maintain the regular and proper rotation
due to the impact caused during the retract of the toner cartridge.
Belt Cartridge PU
Belt Seam
Fig.8-8
Countermeasures
1) Replace the belt cartridge PU with a new belt cartridge PU.
2) Replace the toner cartridge PU with a new toner cartridge PU.
VIII-66
I-13 White Band
Phenomenon
White banding line appears in the horizontal direction, and consequently causes a
missing image as shown in print sample (13) of Fig.8-2.
Main Causes
1) Deformation of the transfer roller.
2) Contact failure of the transfer roller's bias terminal.
3) Failure of the transfer roller clutch PU.
Countermeasures
1) Replace the transfer roller ASSY PU with a new transfer roller ASSY PU.
2) Check up the transfer roller's bias terminal.
3) Check up the transfer roller clutch and cam structure.
VIII-67
I-14 Toner Drop
Phenomenon
Toner spot stain is caused on the print by toner dropping within the printer engine as
shown in print sample (14) of Fig.8-2.
Main Causes
1) Toner drops on the transfer belt due to the breakdown of the waste toner auger.
1-1) Mylar of the waste toner auger is deformed.
1-2) Waste toner is not properly collected by the waste toner auger.
2) Toner adhering to the developer roller drops on the OPC belt.
Countermeasures
1) Check up the cleaning brush and the waste toner auger PU.
1-1) Clean the perimeter of the transfer unit cleaner installation location.
1-2) Check if the seal is deformed or damaged. If any deformation or damage,
replace the transfer unit cleaner with a new transfer unit cleaner PU.
1-3) Check if the waste toner is stuck in the printer engine. If stuck, absorb and
remove the waste toner with the vacuum cleaner.
2) Remove the toner cartridge PU.
2-1) Clean the toner cartridge PU.
2-2) Replace the toner cartridge PU with a new cartridge PU.
VIII-68
I-15 White Spot / Black Spot
Phenomenon
White spots and black spots appear on the print as shown in print sample (15) of Fig.8-2.
Main Causes
1) Foreign particles adhere to the OPC belt or the transfer belt.
2) The OPC belt or the transfer belt is damaged.
3) Foreign particles mixed in the toner.
4) Foreign particles adhering to the transfer roller PU, or local deformation of transfer
roller PU.
OPC Belt
Belt Cartridge PU
Transfer Belt
Transfer Roller PU
Countermeasures
1) Remove the belt cartridge PU.
1-1) Lightly wipe off the foreign particles adhering to OPC belt, using cotton cloth.
1-2) Replace the damaged belt cartridge with a new cartridge.
2) Open the rear cover ASSY PU, and check the transfer belt surface.
2-1) With the cotton cloth, lightly wipe off the foreign particles adhering to the transfer
belt.
2-2) Replace the damaged rear cover ASSY PU with a new rear cover ASSY PU.
3) Remove the toner cartridge PU.
3-1) Replace the toner cartridge PU with a new cartridge PU.
4) Replace the transfer roller ASSY PU with a new transfer roller ASSY PU.
VIII-69
I-16 Mixed Color Image
Phenomenon
Mixed color image appears in the print as shown in print sample (16) of Fig.8-2.
Main Causes
1) Retract error of the toner cartridge PU.
2) Retract error of the transfer roller ASSY PU.
3) Retract error of the transfer belt cleaning roller PU.
Transfer Cleaning Roller PU
Belt Cartridge PU
Toner Cartridge PU
Transfer Unit PU
Countermeasures
1) Confirm where the mixed color image is caused.
1-1) If it is on the OPC belt, the cause is the retract error of the toner cartridge.
1-2) If it is on the transfer belt, the cause is the retract error of the transfer belt or
cleaning roller.
2) Replace the toner cartridge retract gear PU or the retract solenoid PU with a new
one.
3) Replace the transfer roller clutch PU with a new transfer roller clutch PU.
4) Replace the belt cleaning roller solenoid PU with a new belt cleaning roller solenoid
PU.
VIII-70
I-17 Color Misregistration
Phenomenon
Color misregistration is caused between two colors as shown in print sample (17) of
Fig.8-2.
Main Causes
1) The OPC belt off-track error.
2) The OPC belt fails to maintain the regular and proper rotation due to the impact
caused when the toner cartridge contacts the OPC belt.
3) The transfer belt off-track error.
4) The transfer belt fails to maintain the regular and proper rotation due to the impact
caused when the transfer roller contacts the transfer belt.
Toner Cartridge PU
(K, Y, M, C)
Transfer Unit PU
Countermeasures
1) Confirm that the transfer roller ASSY PU is properly installed.
2) Confirm that the transfer unit cleaner PU is properly installed.
3) Replace the belt cartridge PU with a new belt cartridge PU.
4) Replace the transfer unit PU with a new transfer unit PU.
VIII-71
I-18 Mottle
Phenomenon
Variation of the optical density is found in the image as shown in print sample (18) of
Fig.8-2.
Main Causes
1) The rear cover ASSY is not fixed in place.
2) Installation of the transfer roller is not accurate.
3) THV output of DC high voltage unit is not normal.
4) Failure of the toner cartridge PU.
5) Deformation of the print paper.
Countermeasures
1) Confirm if the rear cover ASSY PU is firmly locked or not.
2) Replace the papers with new papers.
3) Replace the toner cartridge PU with a new toner cartridge PU.
4) Confirm if the transfer roller ASSY PU is properly installed or not.
5) Replace the HV power supply unit PU with a new HV power supply unit PU.
VIII-72
I-19 Residual Image
Phenomenon
Image of the preceding page appears on every other page as shown in print sample (20)
of Fig.8-2.
Main Causes
1) Cleaning failure due to the lifted cleaning brush of the transfer unit cleaner.
2) Contact failure of the belt cleaner's bias terminal.
3) Failure of HV power supply unit PU.
Countermeasures
1) Check if the transfer unit cleaner PU is properly installed or not.
2) Replace the HV power supply unit PU with a new HV power supply unit PU.
VIII-73
I-20 Insufficient Gloss
Phenomenon
Gloss of the print is not sufficient as shown in print sample (20) of Fig.8-2.
Main Causes
1) The fuser roller is deteriorated.
2) The fusing temperature is not properly controlled.
3) The mode setting of the paper is not correct.
Countermeasures
1) Replace the fuser unit FU with a new fuser unit FU.
2) Confirm the mode setting (ordinary paper or thick stock) of the paper.
VIII-74
I-21 Back Stain
Phenomenon
Back side of the print paper is stained as shown in print sample (21) of Fig.8-2.
Main Causes
1) Fuser Unit:
1-1) The fuser roller and the back-up roller is stained.
(Print immediately after the inner jam occurred.)
1-2) Fusing off-set error occurred. (Fusing temperature is not correct.)
1-3) The fuser roller and the back-up roller are deteriorated.
2) The transfer roller is stained.
Countermeasures
1) Clean off the stain of the fuser roller by carrying out the blank printing for couple of
pages.
2) Replace the fuser unit FU with a new fuser unit FU.
3) Replace the transfer roller ASSY PU with a new transfer roller ASSY PU.
VIII-75
I-22 White Print
Phenomenon
A blank page (no print at all) is output or a specific color is missing (not printed) as
shown in print sample (22) of Fig.8-2.
Main Causes
1) The laser beam path is shielded by the paper.
2) The toner cartridge is not sufficiently pressed in.
3) The bias voltage of the transfer roller is not enough.
(Contact failure of the bias terminal of the HV power supply unit PU.)
Paper Exit Roller Assy PU
Belt Cartridge PU
Toner Cartridge PU
Transfer Unit PU
Paper Tray PU
Countermeasures
1) Check any paper or other foreign particles to lie in the laser beam path.
2) Replace the toner cartridge PU with a new toner cartridge PU.
3) Check the retract solenoid structure.
4) Check if the transfer roller ASSY PU is installed properly or not.
5) Replace the HV power supply unit PU with a new HV power supply unit PU.
VIII-76
I-23 Insufficient Fusing
Phenomenon
Printed image is partially missing as shown in print sample (23) of Fig.8-2. This proves
that the fusing is insufficient.
Main Causes
1) The fuser tension-release lever is open. The shipping pieces are not removed.
2) Wrong selection of print media (label or envelope, etc.) at the Host (driver) side.
3) Recommended paper is not being used.
4) Failure of the fusing unit.
Countermeasures
1) Return the fuser tension-release lever. Remove the shipping pieces.
2) Adjust the mode of Host side to suit the print media in use.
3) Use the recommended paper.
4) Replace the failed fusing unit with a new one.
VIII-77
I-24 Uneven Density (Right & Left)
Phenomenon
The optical density is different between the right and left side of the printed image.
Main Causes
1) The amount of toner in the toner cartridge PU is short.
2) The retract operation of the toner cartridge PU is not properly done.
3) The belt of the toner cartridge PU is deformed.
4) The belt of the transfer unit is deformed.
5) The transfer roller ASSY PU is not properly installed.
6) The rear cover ASSY PU is deformed.
7) The rear cover ASSY PU is not locked sufficiently
8) The dustproof glass of laser ASSY PU is stained.
Transfer Belt Belt Cartridge PU
Toner Cartridge PU
Transfer Unit PU
Countermeasures
1) Replace the toner cartridge PU.
2) Check the toner retract clutch PU.
3) Replace the belt cartridge PU.
4) Confirm the proper installation of the transfer roller ASSY PU.
5) Replace the transfer roller ASSY PU.
6) Ensure to lock the rear cover ASSY PU.
7) Replace the rear cover ASSY PU.
8) Clean the laser ASSY PU.
9) Replace the laser ASSY PU.
VIII-78
APPENDIX A
1. SERIAL NO. DESCRIPTIONS
The descriptions as below show how to read labels on each place.
< ID for production month of other parts than the printer >
1: January 5: May 9: September
2: February 6: June X: October
3: March 7: July Y: November
4: April 8: August Z: December
(1) Printer
U60157L1S111101
(120V) SERIAL NO.
FACTORY NO.
MODEL NO. YEAR
MONTH
<Location>
Right side of
the printer
A-1
(2) Toner Cartridge
12XXXXXXXXXX
YEAR MONTH
SERIAL NO.
<Location>
SERIAL NO.
YEAR MONTH
<Location>
A-2
(4) Fusing Unit
XXXX 7 1 2 3 A REV.(-, A - Z)
DATA
MONTH
YEAR
<Location>
7 1 2 3 A REV.(-, A - Z)
DATE
MONTH
YEAR
<Location>
A-3
(6) Transfer Unit
XXXXXX-7123
DATE
MONTH
SERIAL NO. YEAR
<Location>
A-4
2. DIAMETER / CIRCUMFERENCE OF ROLLERS
The diameter or circumference of each roller is listed below;
A-5
3. SHELF LIFE OF EACH CONSUMABLE
Each consumable follows has its own shelf life. Shelf life varies whether the package of
consumable is unpacked or not.
Note:
*1: It means that the consumable life is 1 year if it is stored for 2 years.
*2: Even though shelf life is one year after unpacking, the consumable life will be getting
less than one year if it is stored more than 2 years before unpacking.
A-6
4. CONSUMABLES REPLACEMENT
Each consumable follows should be replaced according its own life.
1) Toner Cartridge
Life: K = 12,000 pages, CYM = 7,200 pages
Condition: Above figures are based on 5% coverage. Life is detected by the
toner empty sensor.
Note:
Life of the starter toner cartridge is half of the above figures.
3) 120K Kit
Life: 120,000 pages
Condition: None
Pages per job 1 page 2 page 3 page 4 page 5 page 6 page 7 page 8 page 9 page
24,000 30,000 35,000 39,000 43,000 46,000 49,000 51,000 53,000
5) Cleaning Roller
Life: 12,000 pages
Condition: Above figure varies depending on coverage. Refer to the list
below.
6) Fusing Unit
Life: 60,000 pages
Condition: Above figure varies depending on coverage. Refer to the list
below.
A-7
<40,020>
3) Add 20 pages
Add figure of
Figure from <Next care information 32> <Total pages 34>
Modified by the addtional life deleted figure
<40,000> <40,000>
1) No change
This figure is actual
2) 10 pages <39,990>
next care time
1) Print 10 pages 2) Print 10 pages This difference is the actual 3) <Clear care 36>
by 5% coverage by 50% coverage life remaining
1) 10 pages <10>
<0>
Figure from <Total page 34>
Total page counter life
A-8
5. HOW TO RE-ENTER ORIGINAL DATA TO THE MCTL PWB 2
CAUTION
Actions 1) and 2) MUST be carried out BEFORE the MCTL PWB 2 is removed or
the NVRAM initialized otherwise ALL READINGS WILL BE LOST.
2) Before initializing the NV-RAM or replacing the MCTL PWB 2, record the following
values;
i) Display TOTAL PAGE to record the value.
(i.e.) TOTAL PAGE (T) = 412P
ii) Display EACH IMAGE to record the values.
(i.e.) EACH IMAGE (IY)=348P
(IM)=353P
(IC)=365P
(IK)=439P
iii) Display NEXT CARE to record the values.
(i.e.) FC ROLL (NC2) = 12,050P
BL UNIT (NC7) = 49,135P
FU UNIT (NC8) = 39,684P
120K KIT (NC9) = 120,000P
iv) Display LIFE PERIOD SET of FACTORY MODE to record the values.
(i.e.) FC ROLL (LP2) = 12,000P
BL UNIT (LP7) = 50,000P
FU UNIT (LP8) = 60,100P
120K KIT (LP9) = 120,000P
3) When you have recorded all the values above, initialize the data in the NV-RAM
on the MCTL PWB 2 or replace the MCTL PWB 2.
After initializing all the data in the NV-RAM on the MCTL PWB 2, or replacing the MCTL
PWB 2, all the original counter values for the cleaning roller, OPC belt cartridge, fusing
unit, and 120K kit should be re-entered as below;
The method used to correct the counters is to reset the page counter to a calculated
TOTAL PAGE value and then to perform a CLEAR CARE for the item to reset the NEXT
CARE for that item to the value recorded in 2) iii).
The basic formula used in these calculations is:-
TOTAL PAGE = NEXT CARE - LIFE PERIOD
Where this formula would result in a negative number, the LIFE PERIOD should be
temporarily set to a lower value so that the result is a positive number and then this
number and LIFE PERIOD used to perform the CLEAR CARE to reset the NEXT CARE
counter.
A-9
4) Re-enter the FC ROLL (NC2) value as follows;
i) Enter the value of NC2 - LP2 into the TOTAL PAGE counter.
(i.e.) NC2 - LP2 ⇒ 12,050P - 12,000P = 50
Enter the value ‘50’ in the TOTAL PAGE counter.
ii) Perform CLEAR CARE 2. (Refer to ‘36 CLEAR CARE’ in page V-23 of Chapter
V.)
iii) Check that the value of NEXT CARE is reset to the recorded value in 2) iii).
(i.e.) NC2 = 12,050P
A-10
iii) Check that the value of NEXT CARE is reset correctly.
(i.e.) NC8 = 39,684P
iv) Reset the LIFE PERIOD counter in FACTORY MODE to 60,100.
8) Re-enter the original TOTAL PAGE (T) value in TOTAL PAGE SET in FACTORY
MODE.
(i.e.) T = 412P
9) Re-enter the original EACH IMAGE (IY, IM, IC, IK) values in EACH IMAGE SET in
FACTORY MODE.
(i.e.) (IY)=348P, (IM)=353P, (IC)=365P, (IK)=439P
10) Ensure that the values in the LIFE PERIOD SET counters in FACTORY MODE
are correct.
(i.e.) FC ROLL (LP2)=12,000P
BL UNIT (LP7)=50,000P
FU UNIT (LP8)=60,100P
120K KIT (LP9)=120,000P
11) Completed.
A-11
6. RE-PACKING INSTRUCTIONS
PRECAUTION
When re-packing the printer before shipping, be sure to follow the steps and
cautions below. Failure to do so will cause toner or oil spill in the printer and
severe damage to the printer.
Protective cover
A-12
5) Repack the toner cartridges into the
box.
LOCK
A-13
7. HIDDEN FUNCTION MENU
The professional menu is open to users as per request to customize the printer functions
mainly.
To enter the professional menu, press the Go and Set buttons together.
TRAY SETTING
ENGINE ADJUST
LEFT MARGIN
Adjusts the horizontal gap of the printing position when the optional lower cassette
is installed.
The setting in the main PCB is changed.
-3.5mm ~ +3.5mm The setting value can be changed by 0.5mm.
TRAY1 = *** mm
TRAY2 = *** mm
DUPLEX = *** mm
YPOS ADJUST
Adjusts the vertical gap of the printing position when the optional lower tray is
installed.
The range of the setting value is –4.9mm ~ 4.9mm.
The setting value can be changed by 0.7mm.
RESET SETTINGS
RESET SETTING1
Sets the current printer setting to the user setting 1.
A-14
SAVE SETTINGS
SAVE SETTING1
Saves the current printer setting to the user 1.
SAVE FONT
SECONDARY FONT
Saves the fonts to be currently registered as the secondary font into the storage
device (compact flash card, hard disk).
FONT ID = ####
DOWNLOAD FONT
Saves the current download font into the storage device (compact flash card, hard
disk).
FONT ID = ####
exit SAVE
SAVE MACRO
(Only when selecting the LaserJet emulation and any macros are registered.)
Saves the macros to be currently registered into the storage device (compact flash
card, hard disk).
MACRO ID = ####
A-15
SPOOL PRINT
Specifies the collated printing when implementing reprint (secure print, proof print,
public print).
COLLATE = ON*
COLLATE = OFF
TRAYCOMMAND MODE
Makes the command to select the paper source compatible with HP LaserJet 3.
TRAY COM. = NORM * HP LaserJet 4 command
TRAY COM. = SPEC. HP LaserJet 3 command
READOUT SELECT
FONT SELECT
SCALABLE FONT
(Only when selecting the LaserJet emulation.)
FONT = ALL* All scalable fonts can be selected when selecting the PCL
font.
FONT = LJ4 The following fonts cannot be selected when selecting the
PCL font.
Atlanta, BermudaScript, PCBrussels, Copenhargen,
Germany, Portugal, Calgry, San Diego, UR Roman
FONT SELECT
(Only when selecting the LaserJet emulation.)
Selects the default font in the LaserJet emulation.
PRIMARY FONT Selects the primary font.
SELECT FONT
SYMBOL FONT
SECONDARY FONT Selects the secondary font.
SELECT FONT
SYMBOL FONT
A-16
IBM CHR SET MODE
IBM E1H = Beta Places ‘Beta’ on E1h of the IBM character set.
IBM E1H = Esszet * Places the character of ‘Esszet’ on E1h of the IBM
character set.
W BOLD ON/OFF
The application software is provided for the dot printer, which reprints the
character onto the same position to make the bold font. On the other hand, the
laser printer detects the reprinted character and converts it to the bold font. After
the HL-8V model, however, the function has caused that print speed gets slow in
the FX and XL emulations. Therefore the setting is added, which selects to
implement the function or to print fast without using the function.
W BOLD = OFF * Not converts the reprinted character to the bold font in the
FX and XL emulations.
W BOLD = ON Converts the reprinted character to the bold font in the FX
and XL emulations.
(The print speed is decreased.)
DLFNT Bd / It
Brother has an original function such that the printer creates the bold font when
receiving the command of the bold font which the printer does not have. If the
download font is selected by ID, however, the bold font which has been specified
before can remain in the printer so that the download font is printed in bold.
Though the function was deleted from the printer for the mean time, it also
caused the claims. Therefore the setting which deletes the function is added.
DLFNT Bd / It = YES Creates the bold or italic font from the download font.
DLFNT Bd / It = NO * Not creates the bold or italic font from the download font.
B PROD ON/OFF
B PROD = ON* Creates the bold or italic font from the bitmap font.
B PROD = OFF Creates the bold or italic font from the bitmap font.
CONDENCE SELECT
The condensed font is printed at 16.66cpi in the dot printer emulation for the
Brother laser printers in conjunction with that the 16.66cpi font is used.
However, some customers need the same pitch with the one of the dot printer,
and many customers still use the printer at 16.66cpi on the other hand.
Therefore the setting which selects the pitch of the condensed font is added.
CONDENCE = 16.66p *
Sets the pitch of the Epson/IBM condensed character 16.66cpi.
CONDENCE = 17.14p
Sets the pitch the Epson/IBM condensed character 17.14cpi.
A-17
OEM FONT SELECT
The special character set is necessary when the printer is supplied to the
European countries. For the HL-1260 printer, the special character set is stored
into the program ROM additionally. Since the font number is moved due to the
addition, the character set is disabled for the normal model.
300DPI PRIORITY
Though it was necessary to select and print the cartridge font of Courier for the
US customer, the 300dpi bitmap font could not be selected because the priority
of the font selection was low in rank. Since the current model is compatible with
HP LaserJet 4, the setting is added, which disables the compatibility with HP
LaserJet 4 and makes the priority of the 300dpi bitmap font high.
A-18
The priority in each setting is as follows;
< When the printer resolution is 600dpi >
3B PRIO = LOW 3B PRIO = HIGH
1. DOWNLOAD 600 1. DOWNLOAD 600
2. DOWNLOAD SCALABLE 2. DOWNLOAD 300
3. CARD 600 3. DOWNLOAD SCALABLE
4. CARD SCALABLE 4. CARD 600
5. CART 600 5. CARD 300
6. CART SCALABLE 6. CARD SCALABLE
7. RESIDENT 600 7. CART 600
8. RESIDENT SCALABLE 8. CART 300
9. DOWN 300 9. CART SCALABLE
10. CARD 300 10. RESIDENT 600
11. CART 300 11. RESIDENT 300
12. RESIDENT 300 12. RESIDENT SCALABLE
FX / XL SCALE FONT
Specifies the setting for the default font and font selected on the control panel in
the Epson/IBM emulation.
SCAL.F = NORMAL* Enables to select the only similar size of the font when
the scalable font is selected.
SCAL.F = ALL SIZE Enables to select all sizes of the font when the scalable
font is selected.
FX / XL SCALE ITA
Specifies the setting for the italic font of the scalable font in the Epson/IBM
emulation.
ITA = OBLIQUE* Makes the upright font oblique to have italic when the
scalable font is selected.
ITA = ITALIC SEL Uses the upright font to have italic when the scalable font
is selected.
A-19
PAPER&TRAY SIZE
PARALLEL MENU
REPRINT ON/OFF
A-20
APPLETALK AT/PS
Specifies that the emulation is switched to the PS mode forcedly with AppleTalk.
APPLE TALK = PS* Switches the emulation to the PS mode with AppleTalk.
APPLE TALK = AUTO Uses the auto emulation function with AppleTalk.
PS BINARY SELECT
Specifies that the data from the parallel interface is handled as the binary data.
PS BINARY = ASCII* Default. Enables the commands such as Ctrl-T, Ctrl-C
and disables to use the binary data.
PS BINARY = BIN Enables to print the binary data and disables the
commands such as Ctrl-T.
PS QUOTE BINARY
PS QUOTEBIN = OFF* Disables to input the binary data even by the special
codes.
PS QUOTEBIN = ON Enables to input the binary data by the special codes.
PS IMAGE MASK
Revises the image mask procedure to make print speed faster with an OS/2 driver.
PS IMAGEMSK = OFF* Not revises the image mask procedure.
PS IMAGEMSK = ON Revises the image mask procedure.
PS CEIL MODE
PS CEIL = FLOOR*
PS CEIL = CEIL
PS STATUS ECHO
A-21
PROTECT OFF MODE
HP ESC E COMMAND
PS300RESO
COPY PAGES
Fixes the copy page number to one page when COPY PAGES = OFF.
COPY PAGES = ON*
COPY PAGES = OFF
A-22
JOB TIMEOUT SEL
PSCOPYPAGE
PSCOPYPAGE = L3*
PSCOPYPAGE = L2
Switches the copy page operator in the PS mode between Level2 and Level3.
@PJL DEFAULT PSCOPYPAGE = L3, L2
@PJL SET PSCOPYPAGE = L3, L2
@PJL DINQUIRE PSCOPYPAGE
@PJL INQUIRE PSCOPYPAGE
APPLEUSBPS
BINARY = OFF*
BINARY = ON
Enables to print the PS pure binary data through the Mac USB interface.
@PJL DEFAULT APPLEUSBPS = ON / OFF
@PJL SET APPLEUSBPS = ON / OFF
@PJL DINQUIRE APPLEUSBPS
@PJL INQUIRE APPLEUSBPS
A-23
NET HEAP SIZE
PS FONT CACHE
The table in the next page shows the timing of calibration for each mode.
A-24
TMA Calibration timing
(1) (2) (3) (4) (4)
A-25
7.2 Reset Parts Life
The Reset parts life menu is implemented when the service personnel replaces the
periodic maintenance parts. For the parts to be replaced easily, however, it is assumed
that the user replaces them by him/herself. Therefore the reset parts life menu is
distinguished from the service menu described in the next section, ‘4. Service Menu’.
(The following descriptions are not open to other than the service personnel in principal.
You may let users know as necessary.)
To enter the reset parts life menu, press the Go and + buttons together.
A-26
7.3 Service Menu
The service menu provides the printer information for the service personnel. (The
following descriptions are not open to other than the service personnel.)
To enter the service menu, press the + and Set buttons in this order while holding down
the Go button.
--SERVICE MENU--
SERVICE INFO
A-27
PRINT PAGES Number of printing pages depending on the paper size.
(Counted up to 100K.)
A4 PAGE The number of printing pages of the A4 size.
LETTER PAGE The number of printing pages of the letter size
LEGAL PAGE The number of printing pages of the legal size
B5 PAGE The number of printing pages of the ISO B5 size
JISB5 PAGE The number of printing pages of the JIS B5 size
EXEC PAGE The number of printing pages of the EXECUTIVE size
COM-10 PAGE The number of printing pages of the COM10 size.
DL PAGE The number of printing pages of the DL size.
OTHER PAGE The number of printing pages of the other size.
* The number of replacement is counted after clearing the counter when 100
pages or more are printed.
--SERVICE MENU--
ERROR HISTORY
1 : ####### The 10 latest errors in order of the newest to the oldest.
2 : #######
3 : #######
…..
10 : #######
--SERVICE MENU--
MODIFY COUNT
* For modifying of the number of pages and remaining life, the digit to be modified
is raised whenever pressing the Set button. The pages and remaining life are
fixed on when pressing the Set button on the highest digit.
A-28
--SERVICE MENU--
RESET COUNT
COVERAGE Clears the average coverage of the cyan, magenta,
yellow and black toner.
Caution 1
The counter is limited for the following items;
Caution 2
When modifying the life period, enter the Hitachi mode.
A-29
8. TO INSTALL THE PRINTER CORRECTLY
Please read the installation steps described below carefully.
If the printer is not installed correctly, image failures may occur or the life expectancy of
the OPC belt cartridge may be shortened.
2) After the printer has initialized, open the front cover 2 and then the top cover
ASSY 2 of the printer and pull up the OPC belt cartridge from the printer.
3) Measure the gap on the OPC belt cartridge shown in the figure below. If the gap
is in the range of 5 ± 2 mm, the printer is installed correctly.
5 ± 2 mm
A-30
4) If the gap is NOT in the range of 5 ± 2 mm, check the following items;
Note:
If the printer is inclined at 1° as shown in the figures below, the printer is
approximately 9mm out of level from one side to the other.
i) Is the printer inclined because the table the printer is installed on is unlevel?
Level
1°
ii) Is the printer inclined because the table surface the printer is installed on is not
strong enough?
Level
1°
iii) Is the printer inclined because it is installed across two or more tables?
Level
1°
A-31
iv) Is there anything under the printer, or is there something stuck to the printer
base?
5) After checking these items, initialize the printer again (opening/closing the top
cover automatically initializes the OPC belt cartridge), and measure the gap on the
OPC belt cartridge again.
If the gap is in the range of 5 ± 2 mm, the printer is installed correctly. (Refer to
the figure for Step 3).)
6) If the gap is NOT in the range of 5 ± 2 mm, follow the steps below;
i) When the gap is more than 7 mm;
(the OPC belt has moved to the
right.)
Place something 1 cm thick such as
a book under the right hand side of Book
the printer as shown in the figure on
the right.
Initialize the printer again and then
Printer base
measure the gap on the OPC belt
cartridge. If the gap is in the range of
5 ± 2 mm, the printer is installed
correctly.
Metal frame
A-32
ii) When the gap is less than 3 mm;
(the OPC belt has moved to the left.)
Place something 1 cm thick such as
a book under the left hand side of the
printer as shown in the figure on the
right.
Initialize the printer again and then
measure the gap on the OPC belt
cartridge. If the gap is in the range of
5 ± 2 mm, the printer is installed
Printer base
correctly.
Metal frame
Note:
• Place the book or other object 1 cm thick under the printer metal frame as shown in
the figures above. Even if the Lower Tray unit is installed onto the printer, the book
should be positioned in the same position.
• If you have a spirit level, put it on the output tray and install the printer as level as
possible referring to the level.
• The surface that the printer is placed on should have its level corrected properly.
• The temporary action with a 1 cm thick object should only be used to determine the
correct leveling action required and should not be used as a permanent solution.
Spirit level
A-33
9. HOW TO REWRITE HL-2700CN FLASH ROM
(2) Connect the parallel cable to the printer, then turn the printer power switch ON.
Wait until “READY” message appears on the LCD display.
(3) Double click the FILEDG32 icon, and drag and drop the firmware data to the
printer icon in the FILEDG32.
(4) After finishing rewriting, the system will be rebooted. Wait until “READY” message
appears on the LCD display of the printer.
(6) Print out the Print Settings by pushing the “Set” button three times to check the
version of the firmware.
A-34