The Informational Interview
The Informational Interview
Remember though - informational interviewing involves speaking to people who work in the field you
want to learn more about. It is not interviewing for a job.
Informational interviews can also be a great way to make valuable industry contacts.
Starting a conversation to get an information interview with a stranger is a challenge. You may feel shy,
or afraid to impose, or may be worried that the person may not want to talk to you. Before calling a
contact to interview them on the phone or make an appointment to meet them, start out by using some of
the below suggestions…
An informational interview helps you to practice your communications skills and gain
confidence for job interviews and also allows you to collect information tailor-made to your
specific needs.
In order to leave the best impression possible, you must be prepared and act professionally.
Don't be afraid to set up these interviews; most people genuinely want to help others, especially if your
request comes across as professional, undemanding and polite.
To prepare for an informational interview, do as much research as possible about the industry
ahead of time, think of intelligent questions and rehearse what you want to discuss. Before you
phone or head out for your interview, become familiar with the contact's organization: its products,
services, competitors, etc. Also, try to gather whatever information you can about your contact. Figure
out what you want to discuss. A possible strategy might be:
Explain why you have set up the interview - what you hope to get out of it (don't ask them for a
job)
Provide an overview of your career goals, experience, accomplishments and skills
Ask questions -- get information about trends in the industry, challenges the
organization faces, etc.
Ask for referrals -- names of others who you may be able to speak with
During the interview, possible questions include (but should not be limited to):
2) Describe a typical day in this job, what activities do you participate in?
6) In the area of training/education, do you have any suggestions of how I can best prepare for this
type of work?
8) Can you tell me the salary range for an entry level position, or is that confidential information?
9) Can you tell me what the typical hours of work each week are?
10) Is this type of work seasonal and if so what are the periods?
11) Can you tell me if you have hired any new employees in the last year? What were their
qualifications?
12) Do you recognize this training program? Is there another institution I should be considering?
Chances are, not everyone will be willing to help you, but that doesn't mean it's time to quit. Try
these responses:
Worker: "I'm too busy right now to talk to you."
You: "Thank you for your time. Could you recommend anyone else to speak to?"
Worker: "I'd like to help you, but I have too much work to do right now.
You: "I really appreciate your interest and I understand you're busy. Is there a more
convenient time that we could talk?"