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KAI Player Guide

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873 views13 pages

KAI Player Guide

Uploaded by

omniya khattab
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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KAITECH Video Player

Complete Guide
Download KAITECH Player
Click here

2
KAI Player Installation
1- Before installing KAI Player make sure to Turn off Defender antivirus protection in Windows Security or any
other protection app.

2- After Installing KAI Player, enter your user ID “you can get it from your profile”.

3
Issues and Solutions

Issue Image Issue solution


Solution #1
• If you are a new user and already enrolled in the
BIM diploma , kindly wait for 72 hours.

Solution #2
• You should download videos from Kaitech
website.

4
Issues and Solutions

Issue Image Issue solution


Solution #1
• Try another Internet / Wifi Source
such as mobile hotspot, ...

Solution #2
• Turn off Internet / Wifi and Turn it on again.

5
Issues and Solutions

Issue Image Issue solution


Solution #1
• Uninstall NVidia Geforce Experience
Solution #2
• From Task Manager, Turn off any software of
these types : - Screen Recording / Capture /
Sharing - Online Meetings - Torrent – Webcams.

6
Issues and Solutions

Issue Image Issue solution


Solution #1
• Turn on Internet / Wifi

Solution #2
• Try another Internet / Wifi Source
such as Mobile hotspot, ...

7
Issues and Solutions

Issue Image Issue solution

Solution #1
This video cannot played inside a virtual machine.
(check log for name) • Don`t use virtual windows.

8
Issues and Solutions

Issue Issue solution

Solution #1
KAITECH Player plays for few second then closes.
• make sure your antivirus program is disabled.

Solution #2
• Try to install KAITECH player in a new path on
your local device.
•
For Example:
This PC > New Volume (E:) > KAI Player

9
Issues and Solutions

Cause#
Issue
• Change Windows.
• Install Windows Update.
KAITECH Player
• Use another PC.
• Change primary hard drive or add a new primary
hard drive.

Solution#
• Request Migration

10
Request Migration Steps

1- Open your profile


2- Choose your diploma
3-

11
Issues and Solutions

Issue Issue solution

Solution #
Downloading content from website stops at 99%.
• Use download app
IDM (recommended).

12
Contact Us
Fill the following Form or Scan
QR code.

13

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