DMPC 0015 1
DMPC 0015 1
September 2021
DMPC-0015
TABLE OF CONTENTS
Executive Summary……………………………………………………………………………………… 3
Background of Destination……………………………………………………………………………. 6
Development Objectives………………………………………………………………………………… 8
Situational Analysis…………………………………………………………………………………….... 9
Marketing Strategies…………………………………………………………………………………….. 18
Budget Plan…………………………………………………………………………………………………. 22
Reference…………………………………………………………………………………………………….. 26
DMPC-0015
EXECUTIVE SUMMARY
This DMP was formulated to attract the potential tourists to take a visit and indulge
their eyes within the destination. The marketing strategy proposed in this paper mainly
focuses on the promotion of the destination and discovery of new ideas on how to pursue
sustainable tourism development post-COVID-19 while maximizing the value of digital
marketing in tourism. This will be possible with the use of technology utilizing the social
media platforms as the medium to market the province of Batanes.
Promoting the destination through a travel website which presents the unique
selling points of the place and a channel where the potential consumers may inquire about
the area; marketing the destination itself through the usage of social media platforms;
partnership with the third party intermediaries such as Tripadvisor, Traveloka, and
Expedia; providing webinars that orient travelers what journey are waiting for them in
Batanes; accepting online bookings; creation of destination videos and virtual reality
marketing that are suitable in this new normal operations; working with the influencers;
having Batanes featured in other travel documentaries shows like Biyaheni Drew;
utilization of direct marketing and connecting with the Local Destination Marketing
Organizations – which is a long-term strategy for a destination, are the marketing
strategies that we intended to imply to the province. Batanes will also have two ways of
reaching travelers, first is direct distribution, which will be possible with the existence of
Batanes Management, that will handle all the booking of the travelers via website. While,
Indirect distribution is will be handled by the affiliated trusted travel agencies, tour
operators, and tour retailer to reach the market.
For the Marketing Strategy of Batanes, it shows the Strategic Marketing and
Communication Initiatives of this Destination Marketing Plan. For the Marketing Data
Analytics, it aims to generate leads and prospect sales. To make it possible Collection,
Integration, Analysis, and Presentation of Tourism Information, as well as partnership
with third party intermediaries will be done. This targets the Eco-tourist market. In line
with this, Personalization Marketing uses marketing tactics such as Individualize
Messaging Products and Experience, Customize Video Message, Social Media Utilization,
and Visual and Voice Search. By means of these, it will convenient not only for the local
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tourist but also to those people with special needs (PWD). Also, to create brand awareness
and consideration. Interactive Marketing will be used in this as a marketing strategy. This
includes website creation, information campaign, interactive and immersive content
online creation, virtual reality application, influencer partnership, utilization of social
media stories, and data driven email campaign. This marketing strategy is mainly for the
Generation Z, Millennials or Generation Y, Couples, Honeymooners, Newlyweds, as well
as Travel Blogger/Vloggers. In addition to that, Programmatic Advertisements will be also
implemented as a strategy by using Video Campaigns and Forge Ex-Deal targeting the
International Tourist segment.
For the section of Monitoring and Evaluation Plan refers to all the indicators, tools,
and processes that will be used to measure if a program has been implemented according
to the plan (monitoring) and is having the desired result (evaluation). The table shows the
proposed M&E plan for this DMP. The Key Performance Indicator column consists of the
goals that the planners want to attain with this plan such as to generate leads and prospect
and sales. To be able to obtain these, several marketing strategies were proposed in the
second column which are Marketing Data Analytics, Personalization Marketing,
Interactive Marketing, and Programmatic Advertisement.
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structural view and culture, but for all ages to appreciate and to enjoy the new
improvements that we are about to imply to the place. One of the goals are to pursue
sustainable tourism development while maximizing the value of digital marketing that
are much advisable in this time of pandemic.
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BACKGROUND OF DESTINATION
Batanes, known as the “Home of the Winds,” because of its calm and windy
weather, has preserved its postcard-perfect scenery, friendly culture, and the simple way
of living due to its distance from the mainland Luzon and the rest of the country. Its
refreshingly chill vibe is unique from the other famous island destinations in the country,
such as Boracay and Palawan. Batanes has a wealth of unspoiled beauty, just waiting to
be experienced and imprinted in your memory. (Lim, n.d.)
Shaped by nature millions of years ago, Batanes is most known for its rugged and
scenic views. Everywhere you look, you will be amazed. Green, rolling pastures, orange
sunsets, crisp, clean air are just a slice of what you will experience. Batanes is hit with
typhoons about 9 times per year between August through November. This meant that
Ivatans had to learn to build houses that lasted through strong winds and rain. You will
witness decades old houses built with very thick limestone gathered from the beaches and
cogon roofs grown from the land that are still standing and in use today. Ivatans built
houses for each other throughout the years which strengthened their care for each other,
their honesty, and work ethic. Before the coming of the Spaniards, the Ivatan lived in very
small and low cogon houses well situated to maximize the protection against strong winds
that is also still standing today. Ivatans have relied on Mother Nature to provide fresh
seafood, farm raised livestock and organic vegetables for many years.
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Batanes is classified as having Type A climate, a pleasant semi-temperate climate.
The Ivatan (people of Batanes) recognize two seasons: rayun (summer), which lasts from
March to May, amian (winter) from November to February. Kachachimuyen are the rainy
months for the rest of the year, except for a brief spell of warm weather (dekey a rayun)
in the two weeks between September and October.
The province has six towns: Ivana, Uyugan, Mahatao, Basco (all in Batan island),
and the island-municipalities of Sablang and Itbayat. (Datar, n.d.)
No other cultures in the Philippines have mastered the rages of the seasonal
typhoons as the Ivatan. Their culture is a product of long history of struggle and
adaptation to typhoons, the rough seas, and meager resources. It exemplifies the
harmonious relationship of people with their environment.
During the American colonial period, public schools suddenly boomed, and more
Ivatans became more aware of their place in the Philippines. Today, Batanes stands as a
unique and outstanding testimony to the evolution of the Austronesian race over
thousands of years and the enriching influences of Spanish and other cultural spheres.
Batanes has been nominated for inscription into the UNESCO World Heritage
Sites List as a Cultural Landscape. A cultural landscape bears witness to the combined
works of man and nature which produced outstanding values for mankind. (Batanes, The
Growth Sphere, n.d.)
There are many interesting places to visit in Batanes. Ruins of Songsong, Vayang
Rolling Hills, Naidi Hills, Valugan Boulder, Basco Lighthouse, FundacionPacita, Tukon
Church, the Mahatao Church which is the first church of Mahatao was a small chapel of
light materials built in 1787; Marlboro Country, Alapad Rock Formation, Honesty Coffee
Shop - the world-famous self-service coffee shop in Ivana, House of Dakay (1887) a
UNESCO heritage building, Port of Ivana, Dipnaysupuan Japanese, and Imnajbu Church
are some of the must see attractions when visiting Batanes. Like any other festival in the
Philippines, Batanes holds a weeklong festival to celebrate its foundation day, but the
most awaited event is every June 26 where street dance performances and other sports
competitions are held. But not only that, because on this day, the local government gives
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free food to everyone may it be locals or tourists! Usually, there are around four to five
trucks in Basco Batanes loaded with Vunungs and people would line up for it after the
main event and they would all eat together at the plaza for the “community lunch”.
(ZenRooms Blog, n.d.)
Batanes, truly, is not just a feast for the eyes for its picturesque views but also a
destination where visitors can learn culture, traditions, and good values. Ivatans are so
lucky to call this place home.
DEVELOPMENT OBJECTIVES
This section of DMP provides the key development objectives for Batanes Destination
Marketing Plan.
3. To improve number of prospects for Batanes which will translate to tourist arrivals
and tourist expenditures.
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SITUATIONAL ANALYSIS
This section of the DMP presents the situational analysis as a tourist destination. The SWOT
Analysis is used to present the external and internal environment of Batanes as a tourist
destination.
All the tourist destinations have their strong points and weak points. In so far as
Batanes as the Northern most islands in the Philippines are concerned it is as comparable
to a virgin forest as evident by its authenticity and unspoiled resources. Not to mention
its multifarious Natural and cultural Heritage, along with the sense of safety and security
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as it is known for being one of the most peaceful provinces in the Philippines, it is likewise
considered almost zero case of Covid. The serenity or tranquility of the island is its
utmost attribute that tourists can truly enjoy their vacation vibes.
Maybe the reason for its being pristine is because of its viability, high air transport
expense that hampers easy access to the place. Furthermore, the promotion is not
heightened or maximized to the level that it will entice more visitors to the place, it is to
this circumstance that tourism-related facilities are equally left behind.
Nevertheless, if tourism has positive impacts it likewise has negative impacts that
serve as threats to any destination more so to a destination where virginity is aimed to
preserve. Congesting the place will surely wind up to corrupting the island.
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Product Development Strategies
This section seeks to discuss and describe the concept of tourism products in
Batanes, it is a conceptual table which reviews the objectives of the development of the
destination, and core components of Marketing Strategy.
The following table shows the steps of creating Batanes tourism product. The
following general steps are taken to facilitate the said tourism product development.
Market research, tourism markets destination assessment, tourism stakeholders, tourism
product building, marketing and promotion, and human and technical resource.
This DMP presents Batanes tourism products which includes Cultural Heritage,
MICE Batanes, R&R and Agritourism. The tourism product creation process of Batanes
starts with primary inputs such as the 5 M’s of marketing (manpower, materials,
machinery, minutes and money). The primary inputs are then processed further through
the intermediate inputs which includes tourism facilities such as Accommodation,
Restaurants, Transportation, MICE Facilities The intermediate outputs include services
associated with tourism industry services (Tour Guide Service, Festivals/Events,
Recreation and Entertainment). The final outputs include Batanes tourism products and
Batanes tourist experience.
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Fig. 2: Product Development Strategies
The product development strategy framework presents the actions and results
relevant to the objectives which are to establish market and product development
initiatives, to determine Batanes’ destination marketing planning initiatives, and to
define strategic marketing and communication initiatives.
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Historical locations, cultural / ethnic heritage sites and sightseeing activities. Batanes is
enjoyable for both domestic and international tourist as it offers an experience of distinct
culture and warm hospitality. The consumer travel segment presented above will include
the following type of tourist: Eco-tourist, Persons with special needs, Local tourist,
Generation Z, Millennials or Generation Y, couples, Honeymoons, and Newlyweds, Travel
Bloggers/Vloggers and International tourist
Most tourist travel to Batanes for its picturesque landscape and serene
atmosphere. However, Batanes, like any other places in the Philippine also has its festivals
that celebrates their unique culture and beliefs. One of the Festivals in Batanes is the
Kulay festival, a five-day celebration on the 2nd week of April held by Ivatans in Basco.
Other festivals are Vakul-Kanayi Festival and Palo-Palo Festival.
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promote their destinations using online blogs to stimulate travel and interest of potential
visitors.
Batanes Recovery and Emergency Plan would help to increase tourist’s confidence
to travel to Batanes. It aims for Batanes to operate in new normal operations because of
Pandemic by implementing extra measures according to health protocols released by
Department of Health and Departments of Tourism. Batanes tourist capacity will be
adjusted to its 70% to ensure the implementation of social distancing regulations and
avoid crowding at the place. The tourist will be also required to use and wear face masks
when travelling to Batanes and answer forms for contact tracing. To add protection and
security to travelers, Batanes local government is going to do a regular disinfection
activity on the places where a lot of tourists are visiting. Most importantly Batanes
travelers and visitors are also required to do mandatory swab test prior and as one of the
requirements to visitation of the place to ensure the safeness and being covid-19
andpandemic free of the place as well as safety of travelers of Batanes. There will also be
medical kits or fall prevention equipment available in the event of an emergency. There
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will also be professionals patrolling the area around Batanes to monitor tourists including
a phone line to easily contact tourists or the local tourism office if necessary.
Under the Strategic Digital Destination Marketing are the Interactive or Immersive
Content Online, Programmatic Advertisements, Personalization, Social Media Stories,
Marketing Data Analytics, and Video Advertising Campaign.
Due to technological advances and rise in the use of gadgets, most marketing
methods currently used in the market are conducted online. Unlike traditional marketing,
online marketing can be optimized to provide an interactive advertising method which
can continuously gain interest of potential visitor on the destination. Few of interactive
contents can be virtual reality, fun quizzes, mini games, etc. It is important that the
interactive content should emphasize interesting and distinct information about the
destination. For example, a fun trivia quiz about the culture of the Ivatans or a folk lore
distinct from the province.
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campaign performance, allowing them to invest their budget in routes that will provide
the highest results. This cost-effective investment enables them to spend their campaign
money wisely and get a higher return on investment, allowing them to better utilize the
budget in marketing Batanes.
Social media has evolved into the most prominent and essential virtual arena,
where it does not only serve as a medium for social networking but also as a powerful tool
for digitally promoting businesses and products. Having an online presence as a tourism
destination on social media platforms such as Facebook or Instagram is a good way to
communicate with the market and connect with existing and potential visitors on a
personal level. Effectively communicating stories and information to the target market
adds more meaning to the established brand of the destination. Furthermore, social
media stories do not only expand the range of audience but also enable businesses
integrate creative and focused advertisement for the target market.
Marketing data analytics uses data collected to produce into valuable insights that
can be used by various industries and businesses to deliver more targeted communication
and optimize their return on investment (ROI). It allows businesses to produce
personalized interaction with existing and potential customers. This way of marketing
does not only make customers feel valued but also increase the possibility of customer
retention. To effectively promote the destination, data from previous customer
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interactions or geographical profiling can be used to effectively deliver targeted
messaging to existing and possible visitors. Another use of marketing data analytics is the
ability to look into the past, current and future information of the market, that will help
them strategize and optimize their performance in the market.
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Marketing Strategies
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Table shows the Strategic Marketing and Communication Initiatives of this
Destination Marketing Plan. For the Marketing Data Analytics, it aims to generate leads
and prospect sales. To make it possible Collection, Integration, Analysis, and Presentation
of Tourism Information, as well as partnership with third party intermediaries will be
done. In line with this, Personalization Marketing uses marketing tactics such as
Individualize Messaging Products and Experience, Customize Video Message, Social
Media Utilization, and Visual and Voice Search.
The second objective stated above is to create brand awareness and consideration.
Interactive Marketing will be used in this as a marketing strategy. This includes website
creation, information campaign, interactive and immersive content online creation,
virtual reality application, influencer partnership, utilization of social media stories, and
data driven email campaign.
The presented strategic marketing and communication initiatives will target the
two consumer travel segments such as Leisure – Consumer Travel Segment and Tours
Groups Segment - Domestic and International. Leisure – Consumer Travel Segment is
associated with various aspects of traveling for pleasure or leisure. Few common leisure
activities that tourist can experience Batanes are visiting Historical locations, cultural /
ethnic heritage sites and sightseeing activities. Batanes is enjoyable for both domestic and
international tourist as it offers an experience of distinct culture and warm hospitality.
The consumer travel segment presented above will include the following type of tourist:
Eco-tourist, Persons with special needs, Local tourist, Generation Z, Millennials or
Generation Y, couples, Honeymoons, and Newlyweds, Travel Bloggers/Vloggers and
International tourist.
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Distribution Strategies
Batanes target market are travelers from local, domestic, and international
tourists, making it global. For these reasons, Batanes will have two ways of reaching
travelers and these will be through direct distribution and indirect distribution.
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▪ Direct Distribution
This kind of distribution allows tourists to get in touch or book their travel to
Batanes by availing Batanes stays from the people in charge of the place or Batanes. This
kind of distribution will be possible with the existence of Batanes Managements, teams
that will oversee this kind of selling to reach the market provided by the local government
of Batanes as mentioned, Batanes will have a direct booking website for their travelers to
cater to locals, domestic, especially international tourists. This also aims to reach and gain
the trust of travelers, especially travelers who are afraid of booking and availing tour
packages on other booking websites and want to ensure the authenticity of the tour
packages. This is possible using travel booking sites of Batanes wherein different tour
packages and inclusion will be offered to the travelers. This website and booking sites will
also feature and display pictures and promotional videos of Batanes to promote the
destination and give visitors ideas about what to expect in Batanes. In-Person Sales Calls
and Print Advertisements This kind of distribution allows tourists to get in touch or book
their travel to Batanes by availing Batanes stays from the people in charge of the place or
Batanes. This kind of distribution will be possible with the existence of Batanes
Managements, teams that will oversee this kind of selling to reach the market provided
by the local government of Batanes as mentioned, Batanes will have a direct booking
website for their travelers to cater to locals, domestic, especially international tourists.
This also aims to reach and gain the trust of travelers, especially travelers who are afraid
of booking and availing tour packages on other booking websites and want to ensure the
authenticity of the tour packages. This is possible using travel booking sites of Batanes
wherein different tour packages and inclusion will be offered to the travelers. This website
and booking sites will also feature and display pictures and promotional videos of Batanes
to promote the destination and give visitors ideas about what to expect in Batanes. Along
with this is the In Person Sales Calls, wherein the Batanes Management will call the
interested tourist or visitors who agreed to be updated about the available tour packages
in Batanes. In addition, Print Advertisement will be also executed by printing magazines
and brochures of Batanes. These hard copies are will be distributed to the tourist who are
interested to visit Batanes, as well as to the physical stores that are offering Batanes Tour
Packages.
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Budget Plan
- Website Creation
- Information Campaign
- Virtual Reality
- Application
- Influencer Partnership
Market and Product PHP 700,000 PHP 750,000 PHP 850,000 PHP 2,300,000
Development
• MICE Batanes
• R&R
• .
• Agritourism
Destination Marketing PHP 550,000 PHP 600,000 PHP 750 ,000 PHP
Planning 1,900,000
- Department of Tourism
- Batanes Local Government
- Marketing Intermediaries
Preparedness, Recovery
and Resilience Plan
Disinfectant Service, Travel
Documents/ Health Declaration
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Form, Medical Kit, Natural
Resources and Environment
- Create interactive or
immersive content online
- Programmatic
Advertisements*
- Personalization
- Social Media Stories
- Marketing Data Analytics
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Monitoring and Evaluation
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Monitoring and Evaluation Plan refers to all the indicators, tools, and processes
that will be used to measure if a program has been implemented according to the plan
(monitoring) and is having the desired result (evaluation). The table shows the proposed
M&E plan for this DMP. The Key Performance Indicator column consists of the goals that
the planners want to attain with this plan such as to generate leads and prospect and sales.
To be able to obtain these, several marketing strategies were proposed in the second
column which are Marketing Data Analytics, Personalization Marketing, Interactive
Marketing, and Programmatic Advertisement.
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REFENCES
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Fernando, C. (2021). 13 Mind-Blowing Facts About Batanes You Must Haven’t Heard of
Yet. ZenRooms Blog. https://www.zenrooms.com/blog/post/facts-about-batanes/
How Much Does Social Media Marketing Cost in 2021?. (n.d.). WebFX.
https://www.webfx.com/Social-Media-Pricing.html
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Kadam, A. (2021). MICE Industry by Event Type (Meeting, Incentive, Conventions, and
Exhibitions): Global Opportunity Analysis and Industry Forecast 2021–2028. Allied
Market Research.https://www.alliedmarketresearch.com/MICE-industry-market
Lim, C. Y. (n.d.). Top 20 Batanes Tourist Spots Including Lighthouses and Rolling Hills.
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experience/batanes-tourist-spots
Mooney A. & Klein J. (2016). ASMR videos are the biggest YouTube trend you've never
heard of. Think with Google. https://www.thinkwithgoogle.com/consumer-
insights/consumer-trends/asmr-videos-youtube-trend/
Williams R. (2018). 84% of Gen Z travelers are influenced by social media, Expedia
study finds. Marketing Dive.https://www.marketingdive.com/news/84-of-gen-z-
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