Thermador

Professional Ranges Models: PDR30/36/48…PRG30/36/48

The control continuously monitors system parameters for control and oven failures and reports a fault code
when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to
report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as
the fault exists.

Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for
the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since
the fault would only prevent the range from self-cleaning.

ERROR CODE LIGHT SEQUENCE CODE DESCRIPTION

E1 22 EEPROM ERROR
E2 01 CONTROL NOT CALIBRATED
E3 10 SENSOR OPEN
E4 12 SENSOR SHORTED
E5 21 POTENTIONMETER FAILURE
E6 32 OVER TEMPERATURE-COOKING
E7 23 OVER TEMPERATURE-CLEANING
E9 43 NO COOLING FANS
E11 44 DOOR LATCH FAULT
E12 11 EXP. BOARD NOT CONNECTED
E13 13 VCC LIFT OFF ERROR
E14 55 SELECTOR SWITCH ERROR
Thermador

HOW TO INTERPRET CODES

When a fault occurs, the control will flash the blue oven “on light” and the Blue “heating light” sequentially to
indicate the fault. The fault codes have two numbers, these numbers are interpreted by the number of times the
lights flash. The oven “on light” will flash indicating the first number, and the “heating light” will flash indicating
the second number.

EXAMPLE:

Error E9 is…. No Cooling Fans. The code is 43. The oven “on light” will flash four times, then the “heating light”
will flash three times, then pause. The sequence will then repeat as long as the fault is present.
 ERROR CODES FOR OVENS WITH DREEFS CONTROL

The following chart shows the error codes 3. For errors E1, E9, E11, E12 and
that can be displayed in the Oven/Selector E13, the power supply going to the
window during specific oven malfunctions. even must be turned off
Some of the error messages can be momentarily, and back on again
cleared by performing the following steps: 4. If an error remains displayed when
the selector switch is OFF, and after
1. Turn the selector knob to OFF attempting to clear the display, as
2. “Tweak” the oven by turning the shown in steps 2 and 3, turn off the
selector knob slightly to the left power going to the oven, and refer to
(counterclockwise). This may stop the chart below to help you find the
the flashing message/beeping and problem.
clear the window.

ERROR ERROR CODE DESCRIPTION OF PROBLEM

MESSAGE NOTES
E1 C&E Control board problem.
E2 G&K Cook or Clean mode runaway (temp >635 °F). Clean mode runaway
(clean temp +32 °F).
E3 A&H Open oven temperature sensor (>5000 Ω).
E4 A&H Shorted oven temperature sensor (<5000 Ω).
E5 K& D Control board too cold, too hot, or defective.
E6 C&J Control board problem.
E7 A&I Illegal temperature display. Turn off oven and try again.
E8 A&D Control board problem.
E9 A&E Latch switch problem.
E10 B&D Control board problem.
E11 A&F CT oven – latch switch problem
E12 A&E CT ovens – latch switch problem
E13 A&C CT ovens – latch frozen or no power to latch motor.
CMT ovens – control board not converted (refer to page 3-7 for
conversion data).
E14 A&E Latch switch problem.
E15 B&D Control board problem.

ERROR CODE NOTES:

A Turns heat off on the failed oven only; microwave not affected.
B Turns all heat off; microwave not affected.
C Disables the CLEAN mode in both ovens; allows COOK and microwave.
D Error will remain in the display until oven is repaired and powered back up. No error tones.
E Turning the oven off stops the error and flashing display. Can tweak away the error code. Error is
redisplayed only if the selector is turned to CLEAN.
F Tweaking clears to “---“ for retry.
G Clears when the oven temperature is less then the runaway temperature with the selector switch off.
H Can be cancelled by tweaking if a good sensor is detected.
I Cleared with a mode change.
J Can be tweaked away for immediate retry. User must unlatch and delete the “---“ to try to relatch the
door.
K Turns heat and microwave off.
L If two switches show a locked door, then E13 and LOCK are permanent in the display (in all modes).
If the two switches show an open door, tweak away the E13 error message.
EMERSON APPLIANCE CONTROLS DOCUMENT: 92S21720100
DIVISION OF EMERSON ELECTRIC CO. REVISION: B
Product Specification for Sago Oven Control PAGE:

13. DIAGNOSTIC CODES DeBounce is the Rate at which the error checking occurs

13.1 Diagnostic Code Checking

The following chart describes the Fault code structure for the Control.
Alarm fault monitor is always active. Any oven cancel key will reset
the display to TOD idle.

CODE DESCRIPTION WHEN CHECKED DEBOUNCE ERROR ACTION

MESSAGE TAKEN BY
DISPLAYED CONTROL
F13 Upper oven RTD not calibrated Always 10 seconds Message 1 Cancel
cooking/timing
functions
F14 Display board EEPROM error Oven Programming 5 tries Message 1 Cancel
cooking/timing
functions
F19 Power board Communication error Always 20 seconds Message 1 Cancel
cooking/timing
functions
F23 Keyboard gain unstable Always 20 seconds Message 1 Cancel
Keyboard scratches cooking/timing
Loose molex or pins, air pocket in functions
control
F24 Keyboard disconnected Always 20 seconds Message 1 Cancel
cooking/timing
functions
F25 Keys stuck Always 20 seconds Message 1 Cancel
cooking/timing
functions
F26 Keys moving/dropping out Always 20 seconds Message 1 Cancel
cooking/timing
functions
F30 Upper oven sensor shorted Always 20 seconds Message 1 Cancel
cooking/timing
functions
F31 Upper oven sensor open Always 20 seconds Message 1 Cancel
cooking/timing
functions
F32 Upper oven over temperature while Cleaning 20 seconds Message 1 Cancel
cleaning cooking/timing
functions
F33 Upper oven over temperature while Non-Clean 20 seconds Message 1 Cancel
 cooking cooking/timing
functions
F34 Upper oven cooling fan over-speed or Cooking 1 minute Message 1 Cancel
under-speed detected cooking/timing
functions
F40 Upper oven meat probe shorted Cooking 20 seconds Message 1 Cancel
cooking/timing
functions
F41 Upper oven meat probe not calibrated Always 10 seconds Message 1 Cancel
cooking/timing
functions
F43 Lower oven RTD not calibrated Always 10 seconds Message 1 Cancel
cooking/timing
functions

F50 Upper oven door latch signal shorted low Always 1 minute Message 1 Cancel
cooking/timing
functions
F51 Upper oven door latch stuck unlocked Cooking/ Cleaning 1 minute Message 1 Cancel
cooking/timing
functions
Upper oven door position error Cooking/ Cleaning 1 minute Message 1 Cancel
cooking/timing
F52 functions
Upper oven door latch stuck locked Non-Clean 1 minute Message 1 Cancel
cooking/timing
F53 functions
Upper oven latch input shorted Cleaning 1 minute Message 1 Cancel
cooking/timing
F54 functions
Lower oven sensor shorted Always 20 seconds Message 1 Cancel
cooking/timing
F60 functions
Lower oven sensor open Always 20 seconds Message 1 Cancel
cooking/timing
F61 functions
Lower oven over temperature while Cleaning 20 seconds Message 1 Cancel
cleaning cooking/timing
F62 functions
Lover oven over temperature while Non-Clean 20 seconds Message 1 Cancel
cooking cooking/timing
F63 functions
Lower oven cooling fan over-speed or Cooking 1 minute Message 1 Cancel
under-speed detected cooking/timing
F64 functions
Lover oven meat probe shorted Cooking 20 seconds Message 1 Cancel
cooking/timing
F70 functions
 Lower oven meat probe not calibrated Always 10 seconds Message 1 Cancel
cooking/timing
F71 functions
Lower oven door latch signal shorted low Always 1 minute Message 1 Cancel
cooking/timing
F80 functions
Lower oven door latch stuck unlocked Cooking/ Cleaning 1 minute Message 1 Cancel
cooking/timing
F81 functions
Lower oven door position error Cooking/ Cleaning 1 minute Message 1 Cancel
cooking/timing
F82 functions
Lower oven door latch stuck locked Non-Clean 1 minute Message 1 Cancel
cooking/timing
F83 functions
Lower oven door latch input shorted Cleaning 1 minute Message 1 Cancel
cooking/timing
F84 functions
 B
Range Error Codes
DESCRIPTION WHEN CHECKED FAULT
CODE
LIMIT
F31 Oven temperature sensor failure Cook or clean programmed 20 sec
F33 Warning Drawer Sensor Failure When W. Drawer is active 20 sec
F41 Motorized latch will not lock Latch should be locked 1 min
F43 Motorized latch will not unlock Latch should be unlocked 1 min
F45 Motorized Latch both locked and unlocked Always 1 min
F111 Runaway Oven temperature 585°F Latch unlocked 5 sec
F113 Runaway Oven temperature 950°F Latch locked 5sec
F121 Stuck key in the membrane switch layer Always 1 min

F125 Cancel key circuit problem Always 1 min

F141 Slave micro not functioning Always 1 min

F151 Eeprom failure or communication circuit failure Cook or clean programmed 1 sec
F153 User Interface too hot Always 1 sec
F154 Power Board too hot Always 1 sec
F155 Cook profile corrupted in EEPROM Cook or clean Programmed 1 sec

F170 Power Failure Always 2 ms

F190 Power over voltage At power on
F200 Time out and stop function During Production test mode 110 sec.
F210 Range exceeded safe test limits During Service test mode 200°F
 B
Range Error Codes – Additional Information

CODE DESCRIPTION WHEN CHECKED

F1
Meat probe not there or incorrect During Test / use

F2
Oven sensor not correct During Test / use

F3
Warming sensor not correct During Test / use

DOOR
LATCH Door latch problem During self-clean
ERROR

Temp. reaches 585 degrees F. Display shows “CONTACT During any cooking mode
ERROR SERVICE” and beeps. The beep can be stopped with
touching cancel zone, but display will stay up with
program locked until main power is removed for a
minimum of 5 seconds. If the temperature continues to rise
(due to stuck relay) the latch will lock at 600 degrees F

Note: Depending on model, program will only look for probes or sensors that it should have.
 B

WFMC Service Tips – Test Program (2B): Module Fault Codes (Test1)
Last 8 fault codes are
Test P1:ERRORS / P:01 (Viewing control module fault codes) – Start & end test P1 stored & display!
(WFMC6400) / (P:01) (WFMC3200) by pushing Start/Pause button. Scroll through list of fault codes
HINT: # of faults reads “0”
by pushing Spin Selection (WFMC3200) or Menu (WFMC6400) buttons. for faults which didn’t occur.
• WFMC3200 display alternates between fault code (e.g. E:01) & when fault occurred on in last 8 Look at # of faults, not error
washes (e.g. : C:00) – shows C:00 if fault didn’t occur. #, to see if faults occurred –
• WFMC6400 display shows fault code & when fault occurred on in last 8 washes (e.g. 0 – Er:01) scroll thru all faults to check
if any occurred.

WFMC64 Test # Problem Possible Cause(s)

WFMC32 Display
Display
E:01 Er:01 washing Door open Door lock not engaged
E:02 Er:02 washing Door lock doesn’t unlock Jammed lock or bad wire harness
E:03 Er:03 washing Door lock doesn’t lock Jammed lock or bad wire harness
E:04 Er:04 washing Door control broken Faulty Triac or control module
E:05 Er:05 P:16 NTC open-circuited Faulty NTC or bad wire harness
E:06 Er:06 P:16 NTC shorted Faulty NTC or bad wire harness
E:07 Er:07 P:16 Unpexpected heating (heater on at wrong time) Faulty heater or stuck heater relay
E:08 Er:08 P:16 Heater doesn’t shut off Faulty heater or stuck heater relay
E:09 Er:09 P:4 Communication lost to motor Faulty wire harness
---- Er:10 P:11 Flow meter gives wrong values Faulty flow meter or wire harness
---- Er:11 P:8/9/13 No water flow (within 6 minutes) Faulty inlet valve, wire harness, hose
E:12 Er:12 P:8/9/13 Water supply time exceeded Faulty inlet valve, wire harness, hose
E:13 Er:13 P:15 Drian pump time exceeded Faulty drain pump, wire harness, hose
E:14 Er:14 P:9 Overflow level exceeded Faulty/blocked pump, hose, inlet valve
---- Er:15 P:8 Pressure sensor gives failure voltage level Faulty pressure sensor, wire harness
---- Er:16 P:8 Can’t calibrate pressure sensor Faulty pressure sensor, wire harness
E:20 Er:20 P:4 Spinning aborted due to unbalanced load Unbalanced load or faulty wire harness
E:21 Er:21 Excessive foam Wrong or too much detergent used
E:22 Er:22 washing Frequency synchronization failed Faulty control module
E:24 Er:24 P:4 Motor power relay failed Faulty control module
 B

WFMC Service Tips – Test Program (2C): Motor Control Fault Codes
(Test1)
Last 16 fault codes are
Test P1:ERRORS / P:01 (Viewing motor control fault codes) – Start & end test P1 by stored & display!
pushing Start/Pause button. Scroll through list of (18) fault codes by pushing Spin Selection
HINT: # of faults reads “0”
(WFMC3200) or Menu (WFMC6400) buttons.
for faults which didn’t occur.
• WFMC3200 display alternates between fault code (e.g. d:01) & when fault occurred on in last Look at # of faults, not error
16 washes (e.g. : C:00) – shows C:00 if fault didn’t occur. #, to see if faults occurred –
• WFMC6400 display shows fault code & when fault occurred on in last 16 washes (e.g. 0 – Er:01) scroll thru all faults to check
if any occurred.

WFMC64 Test # Problem Possible Cause(s)

WFMC32 Display
Display
d:01 dr:01 P:04 Motor control short circuit Faulty motor control.
d:02 dr:02 P:04 Motor control interruption Faulty motor control.
d:03 dr:03 P:04 Damaged motor control temperature sensor Faulty temperature sensor.
d:06 dr:06 P:04 NTC relay failure NTC too hot or relay stuck closed.
d:07 dr:07 P:04 Motor winding short circuited Motor winding short circuited.
d:08 dr:08 P:04 Motor speed sensor failed Faulty speed sensor or wire harness.
d:09 dr:09 P:04 Voltage too high Faulty motor control.
d:10 dr:10 P:04 Power limiter switch off Motor overloaded or binding.
d:11 dr:11 P:04 Voltage too low Faulty motor control.
d:12 dr:12 P:04 Motor control high current switch off Motor overloaded or binding.
d:13 dr:13 P:04 Motor control high temperature switch off Motor overloaded or binding.
d:14 dr:14 P:04 Motor control high temperature warning Motor overloaded or binding.
d:15 dr:15 P:04 Power limiter warning Motor overloaded or binding.
d:16 dr:16 P:04 Motor high temperature switch off Motor overloaded or binding.
d:17 dr:17 P:04 Motor high temperature warning Motor overloaded or binding.
d:18 dr:18 P:04 Peak voltage too high Faulty motor control.
 B

WTMC Service Tips - - Test program (4A): Fault Codes

WTMC Dryer Test Program Fault Codes
Fault
Code Fault Solution Notes Effect
Overheating due to Clean lint filter (&air duct if Displays E:01 during normal use.
E:11 clogged lint filter. necessary). Measures reduced air flow.
E:12 Severe overheating Clean lint filter (&air duct if Displays E:01 during normal use.
due to clogged lint filter. necessary). Measures reduced air flow.
E:13 Maxium drying time Check heater, control module, NTC’s Stops & displays E:03 during .
exceed & Hi-limits. Usually faulty heater. Can normal use (after maxium drying
also be overloaded dryer. time limit of 240 minutes).
E:17 NTC error (NTC R3 @ Check NTC R3 & wire harness. Typically shorted or opened wire Dryer stops &
lint screen) Replace faulty part. harness. can’t be restarted.
E:18 NTC error (NTC R2 @ Check NTC R2 & wire harness. Typically shorted or opened wire Dryer stops &
heater) Replace faulty part. harness. can’t be restarted.
E:20 EEPROM error Replace faulty control module. Dryer stops &
can’t be restarted.
E:21 Incorrect checksum Replace faulty control module. Dryer stops &
can’t be restarted.
E:22 Invalid update Replace faulty control module. Dryer stops &
can’t be restarted.

NOTE: To run fault codes tests to display fault codes:

• While pushing & holding Start/Stop & Delicates button, rotate cycle selector knob to Extra Dry – Regular/Cotton.
• Push Start/Stop button to start test. Push Start/Stop button to scroll through fault codes (if more than one exists). Do not rotate
knob through Off to avoid exiting test program.
• Rotate cycle selector knob to end test.
 B

WTMC Service Tips - - Test program (4B): Fault Codes

WTMC Dryer Test Program Fault Codes

Fault
Code Fault Solution Notes Effect
Model variant doesn’t Replace faulty control module. Dryer stops &
E:23 match table can’t be
restarted.
E:24 Software version Replace faulty control module. Dryer stops &
doesn’t match table can’t be
restarted.
E:25 Damaged data table Replace faulty control module. Dryer stops &
can’t be
restarted.
E:26 Control error Replace faulty control module. Dryer stops &
can’t be
restarted.

NOTE: Fault displayed alternates with # of times fault occurred every

two (2) seconds. If there’s no faults, displays will be blank.
• E:xx = fault code from E11 – E39 (e.g. E:11)
• C:xx = # of occurrences (e.g. C:01)

NOTE: When test program is initially entered,

last fault code will show. Display will be cleared
once any test is started.
 B

Service Tips – Fault Codes (1)

DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays):
0- No faults 00
1- Aqua Sensor (Sensotronic) fault
2- Heating system fault (heater, Hi-Limit, flow switch, NTC, control heater relay) 000
4- Water filling fault
TIP: Fault codes add up for multiple faults HINT: Apexx
8- NTC (temperature sensor) fault heater runs
(e.g. heating + water filling fault = 2 + 4 = 6
16- Water switch fault during steps
05 - 08.
DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays): Press “-“
F- Water filling fault (underfill, overfill or water in the base) 00 button to skip
to test 05 to
2H- Last wash cycle too long (> 99 minutes). Can be cold inlet water or heating
measure
system fault (heater, Hi-Limit, flow switch, NTC, control module heater relay). 000 heater amp
F- Delay Start feature (not a fault code) draw.

DISHWASHER TEST PROGRAM ERROR CODES (on lower

line of full text Apexx SH 99 displays): ◄ S- - 3- - - - - - - - - - - - - - - - - ►
S3 - No faults Start ►
A – Aqua Sensor (red) fault
B – Aqua Sensor (green) fault In Cycle 0-------------- ►
E – Water switch fault (no pulses detected) S3
F – Water filling fault
G – Water switch fault (won’t stop running) ◄ STEP
H – Heating system fault (heater, Hi-Limit, flow switch, S3 00
NTC, control module heater relay)
K- NTC fault (short-circuited or open-circuited)
Xx – Test program step count (testing done when = 00) S3 00
TIP: Top line shows wash cycle & bottom line shows fault code.

HINT: Dishwasher test program heat water to HINT: Open door to select test NOTE: Flow through
150°F, so test programs will generally run > 20 program for fully-integrated models, heaters heat water ~
minutes for incoming water temperatures ~ 120°F then close door to run program. 2°F/minute.
 B

Service Tips – Fault Codes (2)

DISHWASHER TEST PROGRAM ERROR CODES (on SHX33A/43E/46A-B, SHV46C, SL84A models):

●○○ – Heating system fault (heater, Hi-Limit, flow switch, control heater relay)
Fault code LED’s
○●○ – NTC (temperature sensor) fault
○●● – Water filling fault
●○○ – N/A SHV46C, SHX43E/46A-B, SL84A Top Power Reg. Del./ Rinse

●○● – N/A Rack Scrub Wash Econo & Hold

●●○ – Aqua sensor (sensotronic) fault SHX33 Power

Scrub
Reg.
Wash
Rinse
& Hold

●●● – N/A
TIP: Fault codes do NOT add up for multiple faults – shows highest fault code
on list above (1st – heating, 2nd – NTC, 3rd – water filling, 4th – aqua sensor)

DISHWASHER TEST PROGRAM ERROR CODES (on SHU43E/53E/66E models):

NOTE: Flow
Fa ults LE D Fa ult Code s LED flashes
through heaters heat
LED lit
water ~ 2°F/minute.
READY CYCLE CLEAN NSF
0 - N o fa ults LED off
HINT: Open door to select test
READY CYCLE CLEAN NSF
1 - H e a te r E le me nt program for fully-integrated models,
READY CYCLE CLEAN NSF
then close door to run program.
2 - W a te r Filling
READY CYCLE CLEAN NSF HINT: Dishwasher test program heat water to
3 - NTC
150°F, so test programs will generally run > 20
4 - Aqua se nsor
READY CYCLE CLEAN NSF minutes for incoming water temperatures ~120°F.
 B

Thermador
BSH HOME APPLIANCES CORPORATION

ERROR CODES

For products with electronic controls

B
Thermador®

Thermador

Professional Ranges Models: PDR30/36/48…PRG30/36/48

The control continuously monitors system parameters for control and oven failures and reports a fault code
when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to
report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as
the fault exists.

Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for
the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since
the fault would only prevent the range from self-cleaning.

ERROR CODE LIGHT SEQUENCE CODE DESCRIPTION

E1 22 EEPROM ERROR
E2 01 CONTROL NOT CALIBRATED
E3 10 SENSOR OPEN
E4 12 SENSOR SHORTED
E5 21 POTENTIONMETER FAILURE
E6 32 OVER TEMPERATURE-COOKING
E7 23 OVER TEMPERATURE-CLEANING
E9 43 NO COOLING FANS
E11 44 DOOR LATCH FAULT
E12 11 EXP. BOARD NOT CONNECTED
E13 13 VCC LIFT OFF ERROR
E14 55 SELECTOR SWITCH ERROR

1
Thermador®

C, CM and CJ Oven Error Code Messages – Updated 2/21/02

Error Code
Displayed Probable Cause Example Corrective Action

Power Board Check all connections between the power/relay board and
“F10” Power/Relay Board.
Incompatibility. the Control display PCB. If OK, replace power/relay board.

Check all connections between the power/relay board and

Communication Error With the control display PCB, especially P11. If OK, replace
“F11” Power/Relay Board.
Power Board. power/relay board.

Vcc Lift-off(Power/Relay
“F12” Power/Relay Board. Replace power/relay board.
Board).

Power Board Not

Check if air switch jammed. If OK, replace power/relay
“F13” Calibrated. Power/Relay Board.
board.

Control Display PCB

“F14” Power/Relay Board. Replace power/relay board.
EEPROM Error.

2
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

Miscellaneous Check all connections between the power/relay board and the
“F19” Power/Relay Board.
Power/Relay Board Error. Control display PCB. If OK, replace power/relay board.
Check all connections between the control display PCB and
Upper Oven Cancel Key Control Display PCB
“F20” the touch panel. Replace control display PCB or touch panel
Shorted High. Or Touch Panel.
or both.

Check all connections between the control display PCB and

Lower Oven Cancel Key Control Display PCB
“F21” touch panel. Replace control display PCB or touch panel or
Shorted High. Panel.
both.

Upper Oven Cancel Key Check all connections between the control display PCB and
Control Display PCB
“F22” Shorted Low. the touch panel. Replace control display PCB or touch panel
Or Touch Panel.
or both.

Check all connections between the control display PCB and

Lower Oven Cancel Key Control Display PCB
“F23” the touch panel. Replace control display PCB or touch panel
Shorted Low. Or Touch Panel.
or both.

Check all connections between the control display PCB and

Control Display PCB the touch panel. Make sure that there are no objects in close
“F24” Touch Input Key Stuck.
Or Touch Panel. Proximity to the front and back sides of the touch panel pads.
Replace control display PCB, if persists replace touch panel.

3
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

Check all connections between the control display PCB and

the touch panel. Make sure that there are no objects in close
Multiple Touch Input Control Display PCB Or Touch
“F25” Proximity to the front and back sides of the touch panel
Keys Stuck. Panel.
pads. Replace control display PCB, if persists replace touch
panel.
Check all connections, especially P3 on the power/relay
board. Check resistance of upper oven sensor
Upper Oven Sensor A Short Circuit In The Upper
“F30” (approximately 1080 ohms at room temperature). Check that
Shorted. Oven Sensor Wiring.
neither sensor wire is pinched to the appliance chassis. If
sensor is OK, replace power/relay board.
Check all connections. Check resistance of upper oven
sensor (approximately 1080 ohms at room temperature).
Upper Oven Sensor An Open Circuit In The Upper
“F31” Check that the Solder joints in header P3 on the power
Open Oven Sensor Wiring.
board are not broken. If Sensor is OK, replace power/relay
board.
Upper Oven Over
Check header P3 on the power/relay board. Check resistance
Temperature While Intermittent Temp. Sensor Or
“F32” of Upper oven sensor (approximately 1080 ohms at room
Cleaning. Power/Relay Board.
temperature). If sensor is OK, replace power/relay board.
1. Power To The Oven Was 1. Allow oven to cool below 550 F before turning power on.
Upper Oven Over Turned On When Temperature 2. Check header P3 on the power/relay board. Check
“F33” Temperature While Inside Oven is Over 550 F. resistance of upper oven sensor (approximately 1080 ohms
Cooking 2. Intermittent Temperature at room temperature). If sensor is OK, replace power/relay
Sensor Or Power/Relay Board. board. Check header P3 on the power/relay board.

4
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

1. Air Switch. 2.
Cooling Fan. 3. An 1. Replace air switch. 2. Replace cooling fan. 3. Check all
Upper Oven Cooling Fan
“F34” Open Circuit In The connections. Check that the solder joints in header P6 on the
Air Switch Not Detected.
Upper Oven Air control display PCB are not broken.
Switch Wiring.
Check header P2 on the control display PCB. Check that
A Short Circuit In The
“F40” Upper Meat Probe Shorted neither meat probe wire is pinched to the appliance chassis. If
Meat Probe Wiring.
F40 persists, replace the control display PCB.
Check header P9 on the power/relay board and P11 on both
power relay board and control display PCB. Ensure Door
Defective Or Jammed
Upper Door Signal Shorted Switch is operation properly. Check that the door switch wire
“F50” Upper Oven Door Or
Low. is not pinched to the appliance chassis. If F50 Persists, replace
Latch Switches.
power/relay board. If F50 Still persists, replace control
display PCB.
Check header P9 on the power/relay board. Ensure door latch
Upper Door Stuck Defective Or Jammed
switches are operating properly. Check that neither latch
“F51” Unlocked Upper Oven Door Or
switch wire is pinched to the appliance chassis. If F51
Latch Switches.
persists, replace power/relay board.

5
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

Check Header P9 and P0 on the power/relay board and P11 on

Defective Or Jammed both power/relay board and control display PCB. Ensure door
Upper Oven Door Position
“F52” Upper Oven Door Or and latch switches are operating properly. Check that no door
Error (Locked & Open).
Latch Switches. or latch switch wire is pinched to the appliance chassis. If F52
persists, replace power/relay board.
Check header P9 on the power/relay board. Ensure door latch
Defective Or Jammed
switches are operating properly. Check that neither latch
“F53” Upper Door Stuck Locked Upper Oven Door Or
switch wire is pinched to the appliance chassis. If F53
Latch Switches.
persists, replace power/relay board.
Check header P9 on the power/relay board. Ensure door latch
Defective Or Jammed
switches are operating properly. Check that neither latch
“F54” Upper Latch Input Shorted Upper Oven Door Or
switch wire is pinched to the appliance chassis. If F54
Latch Switches.
persists, replace power/relay board.
Check all connections, especially P2 on the power/relay
Lower Oven Sensor A Short Circuit In The board. Check resistance of lower oven sensor (approximately
“F60” Shorted. Lower Oven Door 1080 ohms at room temperature). Check that neither sensor
Wiring. wire is pinched to the appliance chassis. If sensor is OK,
replace power/relay board.

6
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

Check all connections. Check resistance of lower oven sensor

Lower Oven Sensor
An Open Circuit In The (approximately 1080 ohms at room temperature). Check that
“F61” Open. Oven Sensor
Lower the solder joints in header P2 on the power/relay board are not
Wiring.
broken. If sensor is OK, replace power/relay board.
Lower Oven Over Intermittent Temperature Check header P2 on the power/relay board. Check resistance
“F62” Temperature While Sensor Or Power/Relay of Lower oven sensor (approximately 1080 ohms at room
Cleaning. Board. temperature). If sensor is OK, replace power/relay board.

1. Power to the oven was 1. Allow oven to cool below 550 F before turning power on.
turned on when temperature 2. Check header P2 on the power/relay board. Check
Wrong Oven Temp
“F63” inside oven is over 550F. resistance of lower oven sensor (approximately 1080 ohms at
while cooking.
2. Intermittent Temperature room temperature). If sensor is OK, replace power/relay
Sensor or Power/Relay Board. board.
Lower Oven Cooling 1. Air Switch. 2. Cooling Fan.
1. Replace air switch. 2. Replace cooling fan. 3. Check all
Fan Air Switch Not 3. An Open Circuit In The
“F64” connections. Check that the solder joints in header P6 on the
Detected. Lower Oven Air Switch
Control display PCB are not broken.
Wiring.
Check header P2 on the control display PCB. Check that
Lower Meat Probe A shorted circuit in the meat
“F70” neither Meat probe wire is pinched to the appliance chassis. If
Shorted. probe wiring.
F70 persists, replace the control display PCB.

7
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

Check header P5 on the power/relay board and P11 on both

power/relay board and control display PCB. Ensure door
Lower Door Signal Defective or jammed lower switch is operating properly. Check that the door switch wire
“F80”
Shorted Low. oven door or latch switches. is not pinched to the appliance chassis. If F80 persists, replace
power/relay board. If F80 still persists, replace control display
PCB.
Check header P5 on the power/relay board. Ensure door latch
Lower Door Stuck Defective or jammed lower Switches are operating properly. Check that neither latch
“F81”
Unlocked. oven door or latch switches. switch wire is pinched to the appliance chassis. If F81
persists, replace power/relay board.
Check header P5 and P0 on the power/relay board and P11 on
Lower oven door both power/relay board and control display PCB. Ensure door
Defective or jammed lower
“F82” position error (locked & and latch switches are operating properly. Check that no door
oven door or latch switches.
open). or latch switch wire is pinched to the appliance chassis. If F82
persists, replace power/relay board.
Check header P5 on the power/relay board. Ensure door latch
Lower door stuck
Defective or jammed lower switches are operating properly. Check that neither latch
“F83” position.
oven door or latch switches switch wire is pinched to the appliance chassis. If F83
persists, replace power/relay board.
Check header P5 on the power/relay board. Ensure door latch
Lower latch input Defective or jammed lower switches are operating properly. Check that neither latch
“F84”
shorted. oven door or latch switches. switch wire is pinched to the appliance chassis. If F84
persists, replace power/relay board.

8
Thermador®

C, CM and CJ Oven Error Code Messages…continued

Note 2 Oven sensor should measure 1050

ohms at 75 degrees F. If the sensor
measures correctly (within 10%)
check each leg of the sensor to
ground and to each phase of the
electrical supply. If all checks OK,
check the contacts inside the molex
plug. If the spring contacts are bent
or crushed, the sensor will create
intermittent errors.

Note 3 The touch panel assembly uses

electronic keys and a
microprocessor to signal functions.
The program is set to scan the
electronic touch pads constantly,
and if this process is interrupted the
microprocessor will turn all of the
keys on electronically. If these
errors are noted, please turn off the
power to the oven, check all of the
harnesses on the touch panel and
reset the power. This will usually
clear the errors.

9
Thermador®

CT and CMT Ovens with Dreefs Control Error Codes

Error Codes Causes Example Corrective Action

E1 Control bd Disables clean in both ovens, Replace control board

allow cooking

Oven temp over 625F or clean Check sensor

E2 Sensor or control bd
temp over 890F See note 1

Disables cooking in affected Check sensor

E3 Open sensor
oven See note 1

Disables cooking in affected Check sensor

E4 Shorted sensor
oven See note 1

Disables clean in both ovens,

E5 Control bd Replace control board
cooking usage

Disables individual cook Check all functions replace selector switch if one pc. Dreefs,
E6 Selector switch
modes in affected oven replace control bd. Replace control bd.

Remains in display oven

E7 Control bd.
unusable

10
Thermador®

CT and CMT Ovens with Dreefs Control Error Codes…continued

Error Codes Causes Example Corrective Action

E8 Control bd Remains in display oven Replace control bd

unusable
Latch motor may run but
E9 Latch Replace latch in affected oven.
switches do not cycle

E10 Control bd Checksum error Replace dreefs bd.

E11 Latch problem Will not clean Replace latch in affected oven.

E12 Latch problem Will not clean Replace latch in affected oven.

E13 Latch problem Latch does not run Check for voltage to latch motor.

E14 Latch problem Loose latch switch Check latch for proper operation.

Remains in display oven

E15 Control bd. Replace dreefs bd.
unusable

Note 1 Oven sensors should measure 1050 ohms at If the spring contacts are bent or
75 degrees F. If the sensor measures crushed, the sensor will create
correctly (within 10%), check each leg of intermittent demos.
the sensor to ground and to each of the
electrical supply. If all checks OK, check the
contacts inside the molex plug.

11
Thermador®

S, SM, AND SMW Oven Error Code Messages – Updated 02/21/02

Error Code
Displayed Probable Cause Example Corrective Action

F1 Element Supervisor Enabled Main power/relay Replace main power/relay board

board
F1, F7 Poor Connection Between Display Intermittent Sensor Replace control head kit & main power/relay
Head And Touch Panel OR Main power/relay board. See note 1.
board
F2 Oven Temperature Detected Or Door Intermittent Sensor Or Check oven latch switches & door light are
Light Coming On After 1 Hour Into Main power/relay operating properly. Check oven sensor from
Self-Clean board molex plug on main power/relay board.
Should read approximately 1050.
F3 Open oven sensor Open Sensor Or Check oven sensor from molex plug on main
Circuit Wiring power/relay board. Should read approximately
1050 ohms at room temperature. See note 3.
Check and make sure the temperature sensor
plug on the main power/relay board is in place
and not loose.

12
Thermador®

S, SM, AND SMW Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

F4 Shorted Oven Sensor Or Temperature Short In Oven Sensor Check Oven Sensor Wiring. Should read 1050
At Sensor Below 40 Degrees F. Wiring ohms when measured from molex plug on
main power/relay board at room temperature.
See note 3.

F5 Element Supervisor Is disabled Intermittent Sensor Or Check oven sensor wiring.

(Single Or Upper Oven) Main power/relay See note 3. If new sensor still displays F5
board replace main power/relay board.
On Single ovens including the SM,
and SMW models the harness Check that the male pin connections on the
connector from the display head, Possible Miss-Wire board match the female connector plug on the
which should be on J2, is plugged into harness.
J7.

F7 The control is reading a shorted key. Connection between Replace control head kit, if persists replace
Possible bad connection due to wiring control head and touch touch panel. See notes 1 & 4.
harness to the touch control board or a panel
bad touch control board.

13
Thermador®

S, SM, AND SMW Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

F8 Shorted meat probe (No probe is used Main power/relay Replace main power/relay board
on these models)

F9 Invalid door lock switch status (Single Stuck latch switches Check latch and switches for proper
or upper oven) operation, replace if necessary.

FC Communication Error Detected by 2nd power/relay board Check cables and harnesses used between
display head. not power up the main and 2nd power/relay boards.
Check connections between the 2nd
power/relay board and the control head. If
FC is still displayed, replace 2nd
power/relay board. Replace the display
head next if FC is displayed. If FC is still
displayed after replacing the control head,
change the main power/relay board.

FF Bad analog/digital converter Intermittent Sensor or Replace temperature sensor. If control still
main power/relay displays FF, replace main power/relay board.
board

14
Thermador®

S, SM, AND SMW Oven Error Code Messages…continued

Error Code
Displayed Probable Cause Example Corrective Action

F- Communication error Control head Check all connections between both power/relay
detected by main boards. Check all power connections between the
power/relay board. power/relay board and the control head. Check all
communication connections between the power/relay
board and the control head. See note 1.

Fr (1) Invalid door latch switch Defective or jammed Make sure the lower latch switches are operating
status for lower oven lower oven latch properly. Replace the lower latch if necessary.
switches

Check all connections between both power/relay

(2) Communication Error at Check Control Head boards. Check all power connections between the
display head. power/relay board and the control head. Check all
communication connections between the power/relay
board and the control head. See note 1.

(3) Element Supervisor Intermittent lower Replace lower oven temperature sensor. If Control still
Disable Lower Oven sensor or 2nd display Fr, replace 2nd power/relay board. If Fr is still
power/relay board displayed, replace the main power/relay board.

15
Thermador®

S, SM, AND SMW Oven Error Code Messages…continued

Note 1 F1, F7 Errors are caused by a single loss of Single Oven Control Head kit
communication between the control head and #35-00-703
the touch panel. Heat migrates to affect the Double Oven Control Head Kit
connector on the control head. The new main #35-00-704
power/relay board #35-00-760 has been Main Power/relay board
reprogrammed to keep the cooling fan on until #35-00-760
internal oven temperature is 300 degrees F.

Note 2 & 3 Check sensor by taking resistance reading from

molex plug on main relay board. A good sensor
will read approximately 1050 ohms at 75 When checking sensor also check each lead to chassis ground
degrees F. If out of tolerance by 100 ohms or and to each phase of power line. If grounded or if voltage is
more replace. Take special care to be sure butt present, sensor may read a correct resistance as a loop, but still
spices are in the air channel in the back and not produce errors. Check lead dress very carefully.
stuck in the insulation or against oven liner.

16
Thermador®

S, SM, AND SMW Oven Error Code Messages…continued

Note 4 The touch panel is an Our touch panel constantly polls or checks the touch
electronic switching pads for inputs. If the cable has a poor connection or
device so it does not have intermittent connection, the microprocessor will
actual keys that stick. The electronically switch all of the keys on, this will
control head was designed produce an F7 error which the control head indicates
for use with either as stuck key.
membrane switches or
electronic inputs.

17
Thermador®

RDF, REF 30 inch Range error codes

Error Codes Causes Example Corrective Action

F1 Stuck buttons Button is jammed Unstuck buttons

Stuck latch switch Lock & unlock switches Replace latch

Check sensor
F3 Sensor problem Open or shorted sensor
See note 1

If the error codes persist after eliminating all possible causes, replace the ERC3

Note 1 Oven sensors should measure 1050

ohms at 75 degrees F. if the sensor
measures correctly (within 10%),
check each leg of the sensor to
ground and to each phase of the
electrical supply. If all checks OK,
check the contacts inside the molex
plug. If the spring contacts are
bent or crushed, the sensor will
create intermittent errors.

18
Thermador®

Thermador ESC30 and GSC30 30 inch range error codes

Error Codes Causes Example Corrective Action

F1 Supervisory relay enable Bake or broil relay stuck closed Cancel key will clear error if fault remains it will
shorted appear again in 16 seconds. If reappears replace
relay board.
Cook/Clean runaway Bad sensor or poor contacts on Check sensor, cut out molex connector, use wire
F2
temperature alarm molex connector. nuts for good contact. See Note 1

Bad sensor or poor contact on Check sensor, cut out molex connector, use wire
F3 Open oven sensor
molex connector nuts for good contact. See Note 1

Bad sensor or pinched sensor

F4 Shorted oven sensor Check sensor see note 1
leads

Supervisory relay enable

F5 Replace relay bd.
open

19
Thermador®

Thermador ESC30 and GSC30 30 inch range error codes

Error Codes Causes Example Corrective Action

F6 Missing APPLIANCE If 60 cycles is missing for one Cancel key will reset
CHASSIS line cycle minute
detector
Function key stuck or Must power down to clear this error. If key
F7 Stuck key
shorted remains stuck, replace clock assy.

Reset with cancel key, if persists, replace clock

F8 Analog/Digital supervisory Will cancel cook mode
assy.

F9 Door latch supervisory Will cancel clean mode Check door latch if latch is OK, replace clock.

Note 1 Oven sensors should measure 1050

ohms at 75 degrees F. if the sensor
measures correctly (within 10%),
check each leg of the sensor to
ground and to each phase of the
electrical supply. If all checks OK,
check the contacts inside the molex
plug. If the spring contacts are bent
or crushed, the sensor will create
intermittent errors.

20
Thermador®

Error codes for Gaggenau Steam Oven model ED-220/221

Error Code Cause Example Corrective Action

F10 Oven sensor open Open circuit Check sensor See note 1
F11
Oven sensor shorted Pinched wire Check sensor See note 1
F12
Probe open Open circuit Check probe See note 2
F13
Probe shorted Pinched wire Check probe See note 2
F14
Relay bd. Sensor open Open circuit Replace relay bd.
F15
Relay bd sensor shorted Short circuit Replace relay bd.
F20
Humidity switch not Poor contact at switch or
Check contacts in diagnostic mode See note 3
working properly ribbon cable
F21 Temperature switch not Poor contact at switch or
Check contacts in diagnostic mode See note 3
working properly ribbon cable
F23 Relay control not
No contact at flat wire or electronics defective
chooseable

21
Thermador®

Error codes for Gaggenau Steam Oven model ED-220/221

Error Code Cause Example Corrective Action

F30 EEPROM not programmable Will not go into

F61 diagnostic mode will
Replace the display board. See note 4 open heating
Too much water or not enough not complete
element
heat during calibration run calibration and will
cancel
F62
Steam dispensing
Not enough water or too much clogged, or
heat during calibration run convection fan
stalling Check convection fan for proper operation,
replace if necessary. Replace steam valve
F63 assembly. Rerun calibration check cooling
Condensation cooling
valve, replace water valve if necessary correct
F70 valve inoperative.
Oven does not cool at end of leak, dry off the sensors on rely board. Correct
Leaking from drain or
calibration. Water in base pan drain restriction
F71 internal hoses
of oven drain pump is running
blocked drain, drain
for more than two minutes
running uphill, drain
coiled.

22
Thermador®

Error codes for Gaggenau Steam Oven model ED-220/221…continued

Error Code Cause Example Corrective Action

F72
Base pan sensor Defective electronics Replace relay board
F73 Main water valve not Check incoming water
closing properly Water valve, relay board
pressure (must be
F74 minimum 16 PSI) check
Pressure switch stays power to valve pressure
Indicates pressure in system when there
closed switch stuck closed or
should be none.
main valve stuck open.

Note 1

Note 2 The food probe in this oven is a PTC 1000 sensor. It is not
unpluggable and is tested the same as in Note 1

Note 3 The oven has a very comprehensive diagnostic program.

Instruction are located in the Gaggenau 2000 Service Manual.

Note 4 The program is kept in the display head on this oven. If the
display is replaced, the parameters must be programmed into the
new board. Specific instruction are listed in the Gaggenau 2000
Service Manual

23
Thermador®

Gaggenau EB 270/271/290/291 Oven Error Codes

Error Code Cause Example Corrective Action

F10 Open oven sensor Open circuit Check sensor See note 1

F11 Shorted oven sensor Pinched wire Check sensor See note 1

F12 Open meat probe Socket, wiring Check probe See note 2

F13 Shorted meat probe Socket, wiring Check probe See note 2

F14 Relay bd. Sensor Open Replace relay bd.

F15 Relay bd Sensor Short Replace relay bd.

F16 Catalyst sensor open Wiring Check sensor See note 3

F17 Catalyst sensor shorted Wiring Check sensor See note 3

F20 Function switch problems Open cable or switch Run diagnostics See note 4

F21 Temperature switch Open cable or switch Run diagnostics See note 4
problems
F22 Push buttons don’t work Open cable or switch Run diagnostics See note 4

F23 Relay control not No contact at flat wire or electronics defective

chooseable

24
Thermador®

Gaggenau EB 270/271/290/291 Oven Error Codes

Error Code Cause Example Corrective Action

F30 EEPROM error Replace display bd. See note 5

F40 Latch error Wiring, motor, Check wires, switch, run diagnostics See note 4
microswitch
F41 Data cable shorted to Check wires Run diagnostics See note 4
ground
F42 Door switch Switch open while door Check switch, wiring
locked

25
Thermador®

Gaggenau EB 270/271/290/291 Oven Error Codes...continued

Note 1 Oven sensors should measure 1050 ohms at

75 degrees F. if the sensor measures
correctly (within 10%), check each leg of the
sensor to ground and to each phase of the
electrical supply. If all checks OK, check the
contacts inside the molex plug. If the spring
contacts are bent or crushed, the sensor will
create intermittent errors.

Note 2 Meat probe is an NTC device and will

measure approximately 50,000 ohms at room
temperature. Resistance decreases as
temperature increases.

Note 3 Catalyst sensor checks much the same as

oven sensor. However, the resistance will be
500 ohms at room temperature.

Note 4 This oven has a very comprehensive

diagnostic program. Please refer to
Gaggenau 2000 service Manual for specific
instructions.

Note 5 The program is located in the display head on

this oven. If the clock/display is replaced, the
parameters must be programmed into the
new board. Please refer to the Gaggenau
2000 Service Manual for instructions.

26
GAGGENAU Steamer VK 230

8 FUNCTION CODES F 6 Steam sensor faulty installed (only possible during

factory or universal comparison!)
Faults at the appliance, a correct or incorrect adjustment as well FAC Factory comparison is running
as the RESET-function are indicated / confirmed by signals or dEF Universal comparison is running
error codes. Blinking heat up symbol
Customer Comparison in use
Explanations:
Blinking in the display
OOO Factory- / universal comparison successfully finished Holyday safety function/after 4 h continuously
F Error during the RESET (internal self test) running Reset: switch off/on appliance
F 1 Error when starting an adjustment, e.g. appliance
has not yet been adjusted by a factory or universal Drain symbol
comparison Drain valve did not reach end position
Or
After starting the adjustment, the position „steaming“ Drain symbol
has not been chosen within 8 sec. Drain valve open
Or
After an adjustment another adjustment is started Limiter symbol
F 2 Fault at the water sensor Dry run or overheating / above 107 °C/225°F
F 3 Fault at the steam sensor If appliance will be switched off and on F 2 occurs in
F 4 Fault at the TRIAC or heating element or the water the display=Appliance /Sensor too hot.
temperature has not increased for min 50°K/90°F Reset: Switch off appliance to cool down
F 5 Water sensor not in right position (Function code
shown only possible during factory or universal Display compl. Switched ON and sounding signal
comparison!)
Reset confirmation/Display and Buzzer check
Comparison now required

Blinking „o“
Child lock function in use

27
B
HBL/HBN 7 FAULT CODE DEFINITIONS
AND BASIC TROUBLESHOOTING

HINT: After a latch fault, due to any hardware problem, the control can disable one cavity and
prevent the opposite one to work in self-clean. First remove the fault cause, then after a latch auto-
test at power-up, if either cavities or clean mode are still inhibited, press and hold the [Start] key for
one minute until F121 is displayed, then press [Cancel].

Generally, to cancel a persistent fault, press and hold the [Start] key for one minute until F121 is
displayed, then press [Cancel].

HINT: Sometimes at power-up, the F155 fault code is displayed. Press [Cancel] key to reset the
alarm. If F155 is displayed again when starting a cooking mode, it means that parameters are
corrupted in the Display Board and the EEPROM needs to be re-programmed. Otherwise, the oven
will work correctly.

28
B

Error Cause Corrective Action

F31 Upper (or single) oven 1. Check all connections, especially P4 on the Power Board.
temperature sensor failure. 2. Unplug the sensor connector and check sensor resistance
An open or short circuit in (approximately 1080 ohms at room temperature with connector
the sensor wiring. removed). Remember to reconnect it.
3. Check that neither sensor wire is open or pinched to the appliance
chassis.
4. Check that the solder joints in header P4 on the Power Board are
not broken.
5. If sensor is OK, replace Power Board.

29
B

Error Cause Corrective Action

F32 Lower oven temperature sensor 1. Check all connections, especially P24 on the Power Board.
failure. 2. Unplug the sensor connector and check sensor resistance
(approximately 1080 ohms at room temperature with connector
An open or short circuit in the removed). Remember to reconnect it.
lower oven sensor wiring. 3. Check that neither sensor wire is open or pinched to the appliance
chassis.
4. Check that the solder joints in header P4 on the Power Board are
not broken.
5. If sensor is OK, replace Power Board.
F41 Upper (or single) oven 1. Check P4 connector on the Power Board.
motorized latch will not lock. 2. Ensure door latch switches are operating properly.
3. Check that neither latch switch nor common wires are pinched to
Defective or jammed upper (or the appliance chassis.
single) oven door or latch 4. Check P10 connector and check if latch motor wire is pinched to
switches. Defective latch the appliance chassis.
motor or its wiring. 5. If F41 persists, replace Power Board.

30
B

Error Cause Corrective Action

F42 Lower motorized latch will not 1. Check P24 connector on the Power Board.
lock. 2. Ensure door latch switches are operating properly.
3. Check that neither latch switch nor common wires are pinched to
Defective or jammed lower the appliance chassis.
oven door or latch switches. 4. Check P10 connector and check if latch motor wire is pinched to
the appliance chassis.
Defective latch motor or its 5. If F42 persists, replace Power Board.
wiring.
F43 Upper (or single) oven 1. Check P4 connector on the Power Board.
motorized latch will not unlock. 2. Ensure door latch switches are operating properly.
3. Check that neither latch switch nor common wires are pinched to
Defective or jammed upper the appliance chassis.
oven door or latch switches. 4. Check P10 connector and check if latch motor wire is pinched to
the appliance chassis.
Defective latch motor or its 5. If F43 persists, replace Power Board.
wiring.

31
B

Error Cause Corrective Action

F44 Lower motorized latch will not 1. Check P24 connector on the Power Board.
unlock. 2. Ensure door latch switches are operating properly.
3. Check that neither latch switch nor common wires are pinched to
Defective or jammed lower the appliance chassis.
oven door or latch switches. 4. Check P10 connector and check if latch motor wire is pinched to
the appliance chassis.
Defective latch motor or its 5. If F44 persists, replace Power Board.
wiring.
F45 Upper (or single) oven latch 1. Check P4 connector on the Power Board.
both locked and unlocked. 2. Ensure door latch switches are operating properly.
3. Check that neither latch switch nor common wires are pinched to
Defective or jammed upper the appliance chassis.
oven door or latch switches. 4. If F45 persists, replace Power Board.

32
B

Error Cause Corrective Action

F46 Lower oven latch both locked 1. Check P24 connector on the Power Board.
and unlocked. 2. Ensure door latch switches are operating properly.
3. Check that neither latch switch nor common wires are pinched to
Defective or jammed lower the appliance chassis.
oven door or latch switches. 4. If F44 persists, replace Power Board.

F111 Runaway upper (or single) 1. Allow oven to cool down <650°F before turning power on.
oven temperature (>650°F). 2. Check P4 connector on the Power Board.
a) Oven powered on when 3. Unplug the upper (or single) oven sensor connector and check
temperature inside oven is sensor resistance (approximately 1080 ohms at room temperature
>650°F. with connector removed).
b) Intermittent or bad 4. If sensor is OK, replace Power Board.
temperature sensor. 5. Check wiring to heating element. If OK, replace Power Board.
c) Heating element relay stuck
on.

33
B

Error Cause Corrective Action

F112 Runaway lower temperature 1. Allow oven to cool down <650°F before turning power on.
(>650°F). 2. Check P24 connector on the Power Board.
a) Oven powered on when 3. Unplug the sensor connector and check lower sensor resistance
temperature inside oven is (approximately 1080 ohms at room temperature with connector
>650°F. removed).
b) Intermittent or bad 4. If sensor is OK, replace Power Board.
temperature sensor. 5. Check wiring to heating element. If OK, replace Power Board.
c) Heating element relay stuck
on.
F113 Runaway upper (or single) 1. Check P4 connector on the Power Board.
oven temperature (>950°F). 2. Unplug the upper (or single) oven sensor connector and check
a) Intermittent or bad sensor resistance (approximately 1080 ohms at room temperature
temperature sensor. with connector removed). If sensor is OK, replace Power Board.
b) Heating element relay stuck 3. Check wiring to heating element. If OK, replace Power Board.
on.

34
B

Error Cause Corrective Action

F114 Runaway lower temperature 1. Check P24 connector on the Power Board.
(>950°F) 2. Unplug the sensor connector and check lower sensor resistance
a) Intermittent or bad (approximately 1080 ohms at room temperature with connector
temperature sensor. removed).
b) Heating element relay stuck 3. If sensor is OK, replace Power Board.
on. 4. Check wiring to heating element. If OK, replace Power Board.

F121 Stuck keyboard key. 1. Check all connections between the display head (P5) and the
keyboard (J1).
Bad display head or bad 2. Make sure that there are no objects in close proximity to the front
keyboard. and back sides of the keypads.
3. Replace Display Board or keyboard or both.

F123 Keyboard disconnected 1. Check all connections between keyboard (J1) and Display Board
(P5).
Bad connection between 2. If OK, replace keyboard or Display Board or both.
keyboard and Display Board.

35
B

Error Cause Corrective Action

F125 [Upper Cancel] or [Cancel] for 1. Check all connections between keyboard (J1) and Display
single oven key circuit problem. Board (P5).
2. If OK, replace keyboard or Display Board or both.
Bad connection or bad Display or
keyboard.
F126 [Lower Cancel] key circuit 1. Check all connections between keyboard (J1) and Display
problem. Board (P5).
2. If OK, replace keyboard or Display Board or both.
Bad connection or bad Display or
keyboard.
F127 [Cancel] key redundant return 1. Check all connections between keyboard (J1) and Display
problem. Board (P5).
2. If OK, replace keyboard or Display Board or both.
Bad connection or bad Display or
keyboard.
F141 Slave micro not functioning. 1. Check power and Display Board connectors P1B and associated
wiring.
Bad connection or bad Display or 2. If OK, replace Power Board.
keyboard. 3. If fault persists, replace Display Board.

36
B

Error Cause Corrective Action

F143 Vcc open circuit on slave micro. 1. Check power display and Display Board connectors P1B
associated wiring.
Bad Power Board or Display 2. If OK, replace Power Board.
Board. 3. If fault persists, replace Display Board.
F145 Sensor input on the slave micro Replace Power Board.
shorted together.

Bad Power Board.

F147 Ground open circuit on the slave Replace Power Board.
micro.

Bad Power Board.

F151 Eeprom failure or communication 1. Check power and Display Board connectors P1B and associated
circuit error. wiring.
2. If OK, replace Display Board.
Bad Power Board or Display 3. If fault persists, replace Power Board.
Board.

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Error Cause Corrective Action

F153 Control calibration values not in 1. (If possible, re-calibrate.)
range. 2. Check power and Display Board connectors P1B and associated
wiring.
Bad Power Board or Display 4. If OK, replace Power Board.
Board. 5. If fault persists, replace Display Board.
F155 Checksum match error. 1. If possible, re-write default data to the Display Board eeprom
via P7.
Wrong eeprom data on Display 2. If not, replace Display Board.
Board.

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FAULTS NOT DETECTED BY THE CONTROL

Problem Possible Solutions

Meat probe icon appears on the 1. Check P2 connector on the Display Board and the wires.
display even if the probe is not 2. Check the connection terminals on the socket mounted on the cavity
plugged in. left sidewall. They may be shorted or have a loose contact (for
example, through the aluminum foil around the insulating material).

Lock symbol is always displayed. 1. Check the latch and door switches and their connections.
2. Check if any shorts on P4 (for upper or single oven) or P24 (for lower
oven) connector pins.
3. If everything is OK, try to replace the Power Board.

Some of the keys are not working. 1. Check the connection cable between the Display Board and the
No beeps when touched and Keyboard.
expected action not executed. 2. If OK, replace the Keyboard.

Buzzer Never beeps. Replace Display Board.

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Problem Possible Solutions

Oven lights always off 1. Check P11 connector on the Display Board and the wires.
2. Check the transformer.
3. Check that the lamps are not burnt.
4. If OK, replace Power Board.
Cavity fan doesn’t work or it 1. Check P10 connector on the Display Board and the wires. (Check also
works at one speed only. P19 terminal for single oven only).
2. For double oven only, check P2 connector on the Auxiliary Relay
Board and the relay outputs.
3. If relay outputs don’t work, check also the two low voltage cables
between Power and Auxiliary Board.
4. Check R2 (39 ohms) resistor in series with the fan coil.
Cooling fan doesn’t work or it 1. Check P10 connector and P19 terminal on the single oven Power
works at one speed only. Board or P11 connector on the double oven Power Board and their
connections. If Power Board output is not activated, replace the board.
2. Check R1 (78 ohms) resistor in series with the fan coil.
3. Check the circuit (latch switch) to by-pass the resistor for high speed
in self-clean.

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Problem Possible Solutions

One of the elements is not 1. Check all connections between the relays on the Power Board and the
energized. elements.
2. Check the relay outputs on the Power Board.

All the elements are not energized. 1. Check the common L1 red wire on the Power Board relays.
2. Check the safety thermostat connection in series with black L2 wire.
3. Check, if present, the DLB relay connections on the Auxiliary Relay
Board.
4. Check, if present, the DLB relay outputs. If they are not OK, replace
the Auxiliary Relay Board.

Display never turns on 1. Check Power supply connection on the Power Board (P18 for double
oven, P5 for single oven).
2. Check the P1A cable between Power and Display Board.
3. Disconnected the P1A cable and measure by a meter the voltages on
the P1A connector on the Power Board.
a. If they meet the values indicated in the electric schematics then
replace the Display Board.
b. If they don’t meet, replace the Power Board.

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WFR 2460 Washer Fault Codes
The last 8 fault codes are stored & displayed!

T1: Error (error displays).

The programme can be ended with the “Start / Pause” button. The errors can Er: 08 Heating time exceeded After 105 min. Start T/P18 heater test
programme
be selected with the “Menu” button. Only the errors of the last 8 wash Er: 09 Uncontrolled motor Motor triac defective Start T/P4 motor test
programmes are stored and displayed. acceleration programme.
Sequence: Er: 10 Motor does not rotate No / incorrect tacho- Start T/P4 motor test
Time/Operation Display Note generator signal programme.
HINTS: # of errors The error frequency is Er: 11 Reversing relay test Start T/P4 motor test
reads “0” for faults >>MENU T1: ERRORS displayed on the lower line not passed programme.
which didn’t occur. 7- Er : 12 and the error number on the Er: 12 Flow rate sensor Sensor / line Check line
Look at # of errors, right. detects low water level Replace sensor
not error #, to see if Er: 13 Water inlet time Water inlet / sensor Start T/P11 sensor
faults occurred. Number of errors Error # Hint: Scroll thru all errors to exceeded test programme
check if any occurred. Er: 14 Water inlet time W controller after 6 Start T/P9 controller
exceeded min. test programme
Display Error Possible Cause Remedial action Er: 15 Pumping time 0 level not reached Check pump circuit
Door open Door switch not actuated Close door, check lock exceeded within 6 min.
Er: 01
Er: 16 Safety level reached Start T/P8 and 9 level
Er: 02 Door lock cannot be
test programme
released
Er: 17 Pressure sensor Check line
Er: 03 Door lock cannot be
Replace sensor
locked
Er: 18 Calibration of pressure Start T/P8 level test
Er: 04 Door actuation Triac defective / relay Replace controller
sensor not possible programme
defective stuck
Er: 19 Aqua stop fault Aqua stop actuated Eliminate leaks
Er: 05 NTC interruption Cable break / NTC Rectify cable short –
damaged circuit / replace NTC Er: 20 Turbidity sensor Calibration not Start T/P10 sensor
possible test programme
Er: 06 NTC short-circuit Cable short-circuit / NTC Rectify cable short-
damaged circuit / replace NTC Er: 21 Update
Unexpected heating Temperature increase Start T/P 18 heater test Er: 22 Spin cycle terminated After 15 start-up Start T/P4 motor test
Er: 07
without actuation of programme attempts programme
heater Er: 23 Foam detected Via analogue sensor Consult customer
about dosing

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WFK 2401 Washer Fault Codes
Fault Faults Possible Causes/Notes Corrective Actions
Code
00 No Faults
01 No Water • Water supply turned off. • Turn on supply.
filling • Water inlet hose filters (strainers) • Check water inlet hose filters. Clean if dirty. Replace if damaged.
blocked. • Check if incoming water pressure is 14.5 – 145 psi.
• Water pressure too low. • Check voltage output to water inlet valves (when they’re energized). If no
• Control module has failed. voltage, replace faulty control module.
• Water inlet valve(s) has failed. • Measure resistance of water inlet valves (~ 2.7 – 3.3 kΩ). Replace inlet
NOTE: Fault code occurs during customer valve(s), if fault.
use or test program.
02 No heating • Heater has failed. • Disconnect heater and measure resistance at terminals (~15 - 28Ω).
• NTC has failed. Replace heater if faulty.
• Heater is covered with scale. • Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @
• Voltage too low. 20°C (68°F)). Replace NTC if faulty.
• Control module has failed. • If possible, remove & clean heater. If not, replace it.
NOTE: Fault code occurs during customer • Have an electrician check the house wiring and the wiring to the washer to
use or test program. make sure it is 240 volts.
• Check voltage output to heater (when it’s energized). If no voltage,
replace faulty control module.
03 No draining • Drain pump or motor protector has failed. • Disconnect drain pump and measure resistance at connector (~ 83Ω).
• Control module has failed. Replace drain pump if faulty.
NOTE: Fault code occurs during customer • Check voltage output to drain pump when it’s energized). If no voltage,
use or test program. replace faulty control module.
04 Overheating • Control module has failed. • Check voltage to heater. If voltage is present when heater shouldn’t be on,
• NTC failed. replace faulty control module.
NOTE: Fault code occurs during customer • Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @
use or test program. 20°C (68°F)). Replace NTC if faulty.

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WFK 2401 Washer Fault Codes
Fault Faults Possible Causes/Notes Corrective Actions
Code
05 Drum motor • Motor drive circuit (Triac) has failed. • Check voltage at motor connectors when motor is energized. If low or
erratic • Drum drive motor has failed. no voltage, replace faulty control module.
• Reserving relays have failed. • Check voltage at motor connectors when motor is energized. If ~240V,
NOTE: Fault code occurs during test program. replace faulty drum motor.
• Check voltage at motor connectors when motor is energized. If voltage
doesn’t reverse, replace faulty control module.
06 Door open or • Door isn’t closed properly. • Close door securely. If door won’t latch, check door latch and door
won’t lock • Door latch is broken. hinge alignment.
• Door lock is faulty. • Replace broken door latch.
• Measure resistance of door lock mechanism (~ 300 – 1350 Ω). Replace
NOTE: Fault code occurs during customer use faulty door lock mechanism.
or test program.
08 Drum motor • Drum rear bearing has failed. • Check how drum rotates. If drum wobbles or won’t move, replace faulty
won’t run • Motor drive circuit (Triac) has failed. rear bearing.
• Drum drive motor has failed. • Check voltage at motor connectors when motor is energized. If low or
• Reserving relays have failed. no voltage, replace faulty control module.
NOTE: Fault code occurs during test program. • Check voltage at motor connectors when motor is energized. If ~ 240V,
replace faulty drum motor.
• Check voltage at motor connectors when motor is energized. If voltage
doesn’t reverse, replace faulty control module.

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WFK 2401 Washer Fault Codes

Fault Faults Possible Causes/Notes Corrective Actions

Code
09 NTC failed • NTC open circuited. • Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @
20°C (68°F)). Replace NTC if faulty.
NOTE: Fault code occurs during test program.
10 NTC failed • NTC shorted • Disconnect NTC and measure resistance at terminals (~5.4 – 6.5 kΩ @
20°C (68°F)). Replace NTC if faulty.
NOTE: Fault code occurs during test program.
12 Drum motor • Reversing relays have failed. • Check voltage at motor connectors when motor is energized. If voltage
reversing doesn’t reverse, replace faulty control module.
relays failed NOTE: Fault code occurs during test program.
NOTES:

While running water inlet valves, pressure switch, heater & drain pump test, display shows fault codes 01 since water doesn’t totally fill & 02
since water isn’t heated. This is normal.

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WFL 2060 Washer Fault Codes

Fault Possible Causes Flashing Program fault

Lights Occurred
Door open or Door left open. ○ Door locked
won’t lock Faulty door latch or door lock ○ Rinse/Spin Wash
● Wash
No water filling Water shut off. ○ Door locked
Inlet strainer filters blocked. ● Rinse/Spin Wash
Water pressure too low (<1 bar) ○ Wash
No heating Fault heater. ○ Door locked
Voltage too low. ● Rinse/Spin Test
Excessive scale on heating element. ● Wash
No draining Blocked sensor. ● Door locked
Faulty water level controlled. ○ Rinse/Spin Wash
Faulty or blocked drain pump. ○ Wash
Motor won’t run Faulty speed control. ○ Door locked
Triac short-circuited. ● Rinse/Spin Test
Faulty reversing relay. ○ Wash
Overheating Faulty control module. ● Door locked
● Rinse/Spin Test
○ Wash
NTC failed (short Faulty wire harness. ● Door locked
or open circuited) Faulty NTC. ● Rinse/Spin Test
● Wash

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WTA 35 & WTL 54 Fault Codes & Troubleshooting
HINT: Use dryer test program to diagnose dryer problems.

HINT: Remove top panel of dryer to access wiring, control module and drum conductance
brushes.

Fault code Problem Possible Cause Suggested Action

Damp Dry NTC # R3 failed NTC (temperature Check voltage at and wiring to NTC.
Light flashes sensor) failed. Turn off dryer, measure NTC
NOTE: When viewing resistance and replace faulty NTC.
wiring diagram, see NTC
NOTE: NTC resistances:
# R3.
9 – 11 kΩ @ 59°F - 221°F
Regular Dry NTC # R2 failed NTC (temperature Check voltage at and wiring to NTC.
Light flashes sensor) failed. Turn off dryer, measure NTC
NOTE: When viewing resistance and replace faulty NTC.
wiring diagram, see NTC
NOTE: NTC resistances:
# R2.
18 – 22 kΩ @ 59°F – 392°F
Extra Dry Heater (dryer Heater failed. Check voltage at and wiring to
Light flashes overheated) heater. Turn off dryer, measure heater
resistance and replace faulty heater.

NOTE: Heater resistances:

62 – 67 Ω (800W – E2 on wiring
diagram on page E-2)
25 – 29 Ω (1900W – E3 on wiring
diagram)

Drum motor failed. Check voltage at and wiring to drum

motor. Turn off dryer, measure
motor resistance and replace faulty
motor.

NOTE: Drum motor resistances (see

wiring diagram):

19 – 25 Ω (between points X2.2 –

X2.3 for WTL 54)
18 – 23 Ω (between points X2.2 –
X2.4 for WTL 54)
25 – 29 Ω (between points X2.2 –
X2.3 for WTL 35)
25 – 30 Ω (between points X2.2 –
X2.4 for WTL 35)

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WTA 35 & WTL 54 Fault Codes & Troubleshooting
Anti – Time fault Control module failed. Check voltage at and wiring to
Crease/End (drying time too module. Turn off dryer, and
Light flashes long) replace faulty module.

Door lock failed. Check voltage at and wiring to

door lock. Turn off dryer,
measure door lock resistance and
replace faulty door lock.

Moisture sensor(s) Run moisture sensor conductance

failed. test. Check voltage at and wiring
to sensors. Turn off dryer and
replace faulty sensor(s).

Water level switch Check voltage at and wiring to

failed (WTL 5400 Hi-Limit. Turn off dryer, measure
only). Hi-Limit resistance and replace
faulty Hi-Limit.

Check voltage at and wiring to

Hi-Limit (“overheat”) Hi-Limit. Turn off dryer, measure
thermostat tripped and Hi-Limit resistance and replace
failed to reset. faulty Hi-Limit.

NOTE: Hi-Limit trips @ 248°F

(WTL 54) or 212°F (WTA 35)

Have customer upgrade power

Supply voltage too low. system to provide consistent
voltage to dryer during heating
(need min. 198V).
E1 Pump failed Pump failed. Check voltage at and wiring to
(WTL 5400 pump. Turn off dryer, measure
condensation dryer pump resistance (110 – 136 Ω)
only) and replace faulty pump.
Dryer won’t run Dryer not turned on. Turn “on/off” switch on.
--- or indicator lights No power to dryer Check customer circuit breaker,
won’t come on fuse box or power connections.
(no power to Dryer fuse has blown. Unscrew holder cap & replace
dryer) fuse (15A, type SC-15).

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Dishwasher Error codes

Error codes that the consumer will see on models with numeric display:
F Indicates a water level or filing error. Underfill, overfill or water in the base. See note 1
2H Indicates that the last wash cycle took over 99 minutes to complete.
Usually indicates inlet water too cold, or heating fault in the dishwasher. See note 1 & 2

Error codes only displayed in diagnostic program: See note 3

Models with numeric display:
0 No faults
1 Aqua Sensor “Sensotronic” fault
2 Heating fault
4 Filling fault
8 NTC (temperature sensor) fault

Models without numeric display:

LED’s on the buttons will be lit to indicate faults.
Please refer to B/S/H Dishwasher Troubleshooting Tips or
Major Appliances Technical Manual for specific model / code information.

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Dishwasher Error Codes…continued

NOTE 1 Once cause of this fault has been corrected, the code will reset itself 15 minutes after
The dishwasher has been turned on, or by running the dishwasher through the diagnostic program.
See B/S/H Dishwasher Troubleshooting Tips, or Major Appliances Technical Manual for
instruction by model number.

Note 2 Heating faults must be tested in the diagnostic mode. The diagnostic program will begin with running the
drain motor for 30 seconds, then it will check the aqua sensor (if equipped) for 65 seconds, filling until
water level switch is closed, and then the circulation pump and heater will be activated. To test heater
circuit, put amprobe around the red wire from control board to the base. It would read approximately 10
amps if all is working properly. If no amperage is indicated , test for voltage (120VAC) at the red wire.
If voltage is present, but no amperage, the heater assembly is at fault. If no voltage is present, the relay
contact on the control board is most likely the cause. Resolder the connection as per instructions in
B/S/H service bulletin.

Note 3 Each model dishwasher has a diagnostic program which allows the technician to quickly diagnose
specific faults without having to wait for a regular wash cycle to reach the proper time for specific events
to occur. Each program will begin by running the drain motor for 30 seconds, calibrating the aqua sensor
for 65 seconds (if model is equipped with aqua sensor), filing until water level switch (f1) is closed, the
cir culation motor begins to run, the soap dispenser actuates, and the heater will be activated to heat the
water to 150 degrees, and the unit will drain. The instruction for entering the diagnostic programs and
specific fault code indication are listed in the B/S/H Dishwasher Troubleshooting Tips manual or the
Major Appliance Technical Manual.

Note 4 If multiple faults occur, the numeric codes will be added and displayed as a total, for example, if the unit
had both a heating and an aqua sensor fault, the numeric indication would be 5, 1 for aqua sensor fault plus
4 for the heating fault.

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