This document outlines 10 steps to simulate customer wait times at a ticket counter: 1) define constants, 2) configure the environment, 3) describe customer behavior, 4) generate customers, 5) track wait times, 6) run the simulation, 7) examine outcomes, 8) report findings, 9) modify parameters, and 10) record and share results.
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Steps 3
This document outlines 10 steps to simulate customer wait times at a ticket counter: 1) define constants, 2) configure the environment, 3) describe customer behavior, 4) generate customers, 5) track wait times, 6) run the simulation, 7) examine outcomes, 8) report findings, 9) modify parameters, and 10) record and share results.
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Step1: Explain Constants
--> Give the frequencies and inter-arrival time distribution some definition. --> Establish the service time. --> Give the simulation a duration, such as one hour.
Step2: Configure the Simulated Environment
--> To model the simulation environment, use a simulation library such as SimPy. --> Using simpy.Environment(), create a simulation environment. --> To represent the ticket counter, define a resource (simpy.Resource(env, capacity=1)).
Step 3: Describe the Conduct of the Client
--> Make a function to simulate customer behavior. --> Arrivals should be produced by this function using the given distribution as a guide. --> If the ticket counter is busy, customers should request it, wait, and then continue with the service.
Step 4: Generate Customers
--> Throughout the simulation period, produce customers by using the defined customer behavior. --> Inter-arrival times for customers should be generated based on the given distribution.
Step 5: Take Notes
--> Throughout the simulation, take data. --> Keep track of each customer's wait times before receiving assistance. --> Determine the total amount of time (waiting + service time) that each client spends in the system.
Step 6: Carry out the modeling
--> Use the simulation environment (env.run()) to launch the simulation. --> This will carry out the specified actions and capture the required information.
Step 7: Examine the Outcomes
--> Determine and evaluate the typical wait time for a service. --> Determine and evaluate the average amount of time a user spends within the system overall.
Step 8: Report Findings
--> Provide the average waiting time and average total time as well as the simulation outcomes. --> Give details about the ticket counter's operational features.
Step 9: Modify and Enhance
--> If necessary, modify the simulation time, service time, or distribution parameters and observe how the changes affect the outcome. --> Adjust the simulation in response to suggestions or new specifications.
Step 10: Record and Exchange Information
--> Record the simulation's process and outcomes. --> Inform the person in charge of the railway station of your findings and suggestions.