SAP Certified Associate

SAP Certified Associate - Utilities with SAP ERP 6.
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- Full
Question Results
Score 0 of 1
Question:
Which of the following is always necessary for an SAP IS-U

move-in document?
Please choose the correct answer.
Response:
The move-in meter reading
The actual move-in date
The premise
The device
Score 0 of 1
Question:
A device can be installed in different ways.

What information do you need specifically for a technical
installation?
Response:
Business partner or installation
Connection object or device location
Activity date
Device information
Score 1 of 1
Question:
A housing cooperation builds a new apartment complex with

10 units. Each apartment is individually provided with
electricity and is expected to be billed separately. The
electricity company requires that all meters measure on and
off-peak consumption. All meters should be centrally installed.
What is the minimum number of data objects you need to
create?
Response:
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
Score 0 of 1
Question:
Which of the following is a valid sequence for processing

payment lots after they have bee created?
Response:
1. Post lot
2. Close lot
3. Change lot
1. Change lot
2. Post lot
3. Close lot
1. Post lot
2. Close lot
3. Postprocess lot
1. Close lot
2. Post lot
3. Postprocess lot
Score 0 of 1
Question:
You create a business partner in the role of contract partner

and attempt to create a Sales and Distribution document for
requested goods. However, the system outputs an error
message stating that the customer does not exist.
Which IS-U Customizing setting has most likely not been

made?
Response:
Contract customer
Prospective customer
Reference customer
Standard customer
Score 0 of 1
Question:
Which optional tasks are supported by configuration in the

invoicing process?
Response:
Post a new receivable

Account maintenance
Dunning
Late payment charges on receivables
Account maintenance
Interest on cash securities
Interest on receivables Late payment charges on installment plans

Interest on credits
Dunning Late payment charges on installment plans

Interest on receivables
Dunning
Write off
Score 0 of 1
Question:
You use parallel processing to execute the dunning proposal.

A variant for object VKONT is used with interval size 1000 and
the number of intervals as 1000.
Which of the following is a result of the batch scheduling

process?
Response:
Only one interval has less than 1000 accounts.
All intervals will start processing at the same time.
All intervals will finish processing at the same time.
Each interval will generate 1000 dunning activities.
Score 0 of 1
Question:
Which criteria are required to create an installment plan?

There are 3 correct answers to this question.
Response:
Interval type
Number of installments
Interval
Start date
Rounding amount
Score 0 of 1
Question:
Which questions can you answer based on a review of the

installation data environment?
Response:
How many contracts have been reversed?
Does a time period exist where no contract has been allocated to the inst
Has a move-out been reported for each of the allocated contracts?
Have multiple contracts been allocated to the installation?
Have any contracts been moved out using the End Contract process?
Score 0 of 1
Question:
Which blocks can you set on the contract account?

Response:
Dunning
Outgoing payments
Central block
Outsorting
Interest
Score 0 of 1
Question:
Your customer has multiple portions defined, and is designing

the meter reading units (MRUs) to be allocated. Which rule is
applicable?
Response:
A portion's MRUs must be allocated to the same regional structure eleme
A portion's MRUs must have the same scheduled meter reading date.
A portion's MRUs must have the same end of the meter reading period.
A portion's MRUs must be allocated to the relevant billing classes.
Score 0 of 1
Question:
Which objects are maintained in both SAP CRM and SAP ERP?
Response:
FICA document
Contract account
Installation
Point of delivery
Score 0 of 1
Question:
Why could a final invoice fail to be created after the customer

reported a move-out?
Response:
The move-out date was not entered.
The final meter reading result was not entered.
The dunning procedure was not changed.
The move-out confirmation did not take place.
Score 0 of 1
Question:
Which factors can influence the returns process?

Response:
Returns reason
Returns amount
Returns category
Clearing category
Returns history
Creditworthiness
Tolerance group
Returns amount
Creditworthiness
Returns amount
Returns reason
Clearing category
Tolerance group
Returns history
Payment document
Returns category
Score 0 of 1
Question:
When a device is replaced, which data of the old device is

automatically transferred to the new device?
Response:
Meter reading data
Register-related periodic consumption
Disconnection status
Rate data
Register group
Score 0 of 1
Question:
What is the valid sequence for processing scheduled meter

readings?
Response:
1. Output orders
2. Download meter reading data
3. Perform meter readings
4. Validate orders
5. Upload orders
1. Create orders
4. Upload meter reading results
5. Validate meter readings
1. Create orders
4. Validate orders
1. Create orders
3. Output orders
4. Upload orders
Score 0 of 1
Question:
If the variant settings for transaction FPL9 only include non-

statistical items, which items would you always see?
Response:
Collective billing receivables
Source receivables for installment plans
Dunning charges
Payment on account
Paid security deposits
Score 0 of 1
Question:
The system should propose data elements when you create

technical master data. Which standard option is available for
accomplishing this?
Response:
Include meter reading unit in the political regional structure
Include premise type in the political regional structure
Include meter reading unit in the postal regional structure
Include premise type in the postal regional structure
Score 1 of 1
Question:
Which object requires you to define an outsorting check

group?
Response:
Rate Category
Contract
Rate
Contract Account
Score 0 of 1
Question:
Which area of Basic Functions supports Central Address

Management by providing data quality checks when address
information is entered?
Response:
Organizational Data Model
Postal Regional Structure
Company Regional Structure

Political Regional Structure
Score 0 of 1
Question:
A nonresidential tariff specifies that the delivery charge is

calculated based on an hourly price. Which master data object
should be used to store the hourly prices?
Response:
Fact group
Price key
Elementary profile
Synthetic profile
Score 0 of 1
Question:
You have scheduled the report for activating future changes

(BUSPCDACT). You find that future changes are not activated
when expected.
Response:
The fields maintained in Customizing for utility contracts
The screen sequence within the task level menu for contract accounts
The field groups within the task level menu for contract accounts
The screen sequence within the task level menu for business partners
Score 0 of 1
Question:
You have created the following master data:

- Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category
- Device info record
When you try to do a full installation, you receive a system

error. What would most probably be the cause of the error in
this scenario?
Response:
The installation is not billing-relevant.
A valid business partner is missing.
There is no contract assigned to the installation.
Technical installation is not possible.
Score 0 of 1
Question:
Devices of a particular device category are due for

certification. What is the correct process to replace the sample
devices?
Response:
1. Create work order for device replacement in the system

2. Determine sample devices using the lot procedure
3. Schedule and execute work orders
4. Perform completion confirmation
5. Automatically perform device replacement in the system

2. Automatically create work orders for removal
4. Manually perform device replacement in the system

4. Process completion confirmation

2. Automatically determine sample devices in the system
Score 0 of 1
Question:
The potential proration of charges that are calculated during

billing can be determined based on different criteria, such as a
date interval or to the day.
Which of the following indicators do you use to control the

way in which the billing period is utilized for charge
calculation?
Response:
Event Control
MR Control
Variant Control
Period Control
Score 1 of 1
Question:
Which SAP technical master data object can be influenced by

the SAP regional structure?
Response:
Connection object
Point of delivery
Premise
Business partner
Score 1 of 1
Question:
A factor operand FACTOR1 is defined in the master data as

follows:
In installation facts, FACTOR1 has a value of 10 from November 1

2012 to December 31 9999.
In rate facts, FACTOR1 has a value of 1 from July 1 2012 to
December 31 9999.
In rate category facts, FACTOR1 has a value of 5 from June 1 2012 to
December 31 9999.
Using this master data, you bill the contract from July 1 2012
to July 31 2012.
What value will the billing engine determine for the operand
FACTOR1?
Response:
10
16
Score 0 of 1
Question:
Within the document display transaction, you find a document

with one item that has 12 repetition items. Which documents
can create this situation?
Response:
A manual posting document
A promise-to-pay document
An installment plan document
A budget billing document
A consumption billing document
Score 0 of 1
Question:
Which transactions support the FI-CA integration with General

Ledger Accounting?
Response:
Transfer the reconciliation key
Close the reconciliation key
Transfer the items to an account
Maintain the alternative posting date
Run the open item report
Score 1 of 1
Question:
What is the required technical master data for the SAP IS-U
move-in?
Response:
Connection object
Installation
Premise
Connection object
Installation
Device
Contract
Installation
Premise
Contract account
Installation
Premise
Score 0 of 1
Question:
Which of the following documents can be used to generate an

individual invoice?
Response:
Manual billing document
Automatic billing document
Print document
Simulated billing document
SD billing request
Score 0 of 1
Question:
On May 15, you try to process dunning for an account with an

issue date of May 10. Why does dunning fail to produce a
result?
Response:
A dunning block which expired on May 13 was set on the contract accoun
A dunning block which expired on May 13 was set on the business partne
A dunning block which began on May 13 was set on the contract account
A dunning block which began on May 13 was set on the business partner
Score 0 of 1
Question:
A company decides that all newly created connection objects

will be reviewed by the appropriate regions to ensure data
accuracy. You recommend agent determination based on
responsibilities.
Based on your recommendation, what should the company be

made aware of?
Response:
A single-step task with directly assigned agents is necessary since region

differentiator.
An organizational data model is necessary to allocate work correctly acco
An agent determination rule is necessary for each region represented by
A customer-specific function module is necessary to support agent determ

application data.
Score 0 of 1
Question:
Which object can be used in monitoring (EL31) to view meter

reading results?
Response:
Contract account
Device location
Contract
Connection object
Score 1 of 1
Question:
Into which SAP Utilities process is the creation of service

orders integrated?
Response:
Periodic device replacement
Business master data creation
Device creation
Technical installation
Score 0 of 1
Question:
Which of the following must exist before an agent can create

an automatic billing document?
Response:
Validated meter reading result
Active budget billing plan
Billable billing order

Posted payment
Score 0 of 1
Question:
Which processes are supported within the standard SAP CRM

Utilities Interaction Center agent business role?
Response:
Process incoming payment
Display account balance
Transfer items from one account to another
Process point of delivery sets
Display billing history
Score 0 of 1
Question:
In which locations can you assign a rate type for a customer?

Response:
In the rate category facts
In the device installation structure
In the technical installation
In the utility contract
In the installation facts
Score 0 of 1
Question:
You post a receivable for a contract account and receivable
account 154001 is determined by the system.
What information could you change within the posting

document that would enable the system to determine a
different receivable account?
Response:
The account determination ID for the contract account
The document date on the header
The main transaction of the posting item
Thesub transactionof the posting item
Score 0 of 1
Question:
A landlord complains that the service was not activated in

their name after the tenant moved out. What could be the
reason?
Response:
Automatic owner move-out was not maintained.
Event creation was not set in the property.
The device was not allocated to the property.
The earliest start date has been reached.
Score 0 of 1
Question:
You discover that some work orders within a regional

structure area are receiving incorrect maintenance plant
assignments.
Which of the following steps may be required to resolve the
inconsistency?
Response:
Redefine an agent determination task responsible for creating work order
Redefine a service object customizing entry.
Define a new regional structure group in Customizing.
Define a new regional structure area in Customizing.
Score 0 of 1
Question:
Which SAP CRM process results in a product allocation in IS-

U?
Response:
Move Contract
Move-In
Move-In/Out
Move-In
Score 0 of 1
Question:
A billing document is outsorted and needs to be corrected.

How do you proceed?
Response:
1. Reverse the billing document

2. Correct the master data
3. Restart the billing process

2. Correct the billing order
1. Correct the rate data

2. Release the outsorted document
3. Continue the billing process
1. Remove the indicator for manual outsorting

Score 0 of 1
Question:
Which of the following processes is unable to establish a

billing construct that is billable?
Response:
Supply Scenario
Meter Reading
Move Contract
Owner Allocation
Score 0 of 1
Question:
Before you executed meter reading order creation, you

established the appropriate control functions to influence the
order creation process. Which control function can you specify
for order creation?
Response:
Meter reading document consistency check
Specification of meter reading reason
Meter reading interval check
Definition of parallel processing object
Score 0 of 1
Question:
Dunning procedure A1 is defined with two levels, 01 and 02.

Level 01 has a dunning frequency of 1 day and days in arrears
of 7. Level 02 has a dunning frequency of 5 days and days in
arrears of 17. A customer has an open item due on June 5 and
was dunned to level 01 on June 12.
If dunning is executed every day, on which date will level 02

be reached?
Response:
June 29
June 13
June 22
June 19
Score 0 of 1
Question:
A customer integrates with an automated meter reading

operation system. Which point of delivery role must be
selected to enable communication with this system?
Response:
Point of delivery ID
Technical point of delivery
Deregulation point of delivery
Energy quantity settlement point of delivery
Score 0 of 1
Question:
Which processes can be directly called within the account

display transaction?
Response:
Mass change
Display returns history
Display installation
Change contract
Create budget billing plan
Score 0 of 1
Question:
Why does the meter reading status show an asterisk while

reviewing a specific meter reading using Manual Monitoring
(EL31)?
Response:
The meter reading has been associated to multiple billing orders.
The meter reading has been assigned to multiple meter reader ids.
The meter reading has been estimated multiple times.

The meter reading has been allocated to multiple meter reading reasons.
Score 1 of 1
Question:
What can you conclude from the information shown in the SAP
CRM Interaction Center?
Response:
The contract account number for Max Mayer is ISU260T301.
The business partner number for Max Mayer is ISU260T301.
A contract at service address 3301 Pinewood Avenue exists for Max Maye
A mailing address 3301 Pinewood Avenue exists for Max Mayer.
Score 0 of 1
Question:
In which categories can you create a business partner object?

Response:
Natural person
Contract partner
Group
Organization
Vendor
Score 0 of 1
Question:
Which data is maintained on contract account level?

Response:
Interest key
Bank accounts
Individual dunning procedures
Payment terms
Creditworthiness
Score 0 of 1
Question:
What is the SAP recommended approach for a company to

validate address data with external vendors?
Response:
Implement implicit enhancements using the Enhancement Framework.
Create an ALE interface based on intermediate documents (IDocs).
Activate the 'City file active' option in Customizing for Central Address Ma
Implement an interface using the Business Add-In (BAdI) ADDRESS_CHE
Score 0 of 1
Question:
The user successfully executed the individual bill transaction
for the contract account. The account balance was not
updated. Why could this have happened?
Response:
The print document was outsorted.
You selected the 'Bill' level of processing.
The meter reading result was implausible.
The customer is on a future budget billing plan.
Score 0 of 1
Question:
Customer service agents use the account display transaction

(FPL9) to display information. How do you add an additional
field to the display?
Response:
Change the list type configuration to include the additional field.
Change the line layout variant to include the additional field.
Define a new user selection variant that includes the additional field.
Define a new list type that includes the additional field.
Score 0 of 1
Question:
In the attached image you can see a double-rate meter (Dev.

1), controlled by a ripple control receiver (ARCR). One of the
registers in Dev. 1 has a relationship with a register in another
meter (Dev. 2). Consumption in Dev. 2 is automatically
deducted from consumption in the main register in Dev. 1
during the billing run.
What type of register relationship is described here?
Response:
On-peak/off-peak relationship
Reactive/active relationship
Control relationship
Serial switching relationship
Score 0 of 1
Question:
A company is mandated to provide a specific number of days

before an invoice is considered past due. A customer contacts
the company asking to receive friendly-reminder SMS text
messages after the invoice becomes past due.
Which field value can you configure to enable this?

Response:
Collection Strategy
Incoming Payment Method
Tolerance Group
Payment Terms
Score 0 of 1
Question:
Which field value would enable you to determine if a device is

a meter or a transformer?
Response:
The function class on the device category of the device
The basic device category on the device
The device category on the device
The type of device on the device category of the device
Score 0 of 1
Question:
Which of the following are valid relationships for technical

master data creation?
Response:
The premise can be allocated to a device location.
The premise can be integrated into Logistics via the technical installation
The connection object and its associated functional location are created w
numbers.
The service connection is allocated to an installation.
Score 0 of 1
Question:
You define portions and meter reading units (MRUs) for a

customer who bills monthly on an interval basis. Every other
month is scheduled to be estimated.
Which settings can be maintained during schedule master

record configuration?
Response:
Create one or more parameter records.
Set the meter reading interval at 55 to 70 days.
Define the scheduled meter reading categories.
Define the key date as monthly.
Score 1 of 1
Question:
You are operating in a deregulated market where a single

service provider (ACME Service Provider) has multiple roles:
measure grid usage and send bills to customers.
What can you conclude about ACME Service Provider's role

within this market?
Response:
The role will exist as the Service Provider and Invoice Service Provider on
contract.
The role will contain a Service Provider agreement to support sending bill
The role will be mapped to multiple service types to support measuring g
The role will be created as division independent to support its multiple ro
Score 0 of 1
Question:
You enter a meter reading manually and receive a message

informing you that the reading failed a relative tolerance
validation. What type of meter reading validation is this?
Response:
Fixed validation
Independent validation
Meter reading control validation
Dependent validation
Score 0 of 1
Question:
Which of the listed services are internal work orders?

Response:
Aperiodic meter readings
Home installation checks
Damage repairs to grid
Install utility owned transformers
Install devices
Score 0 of 1
Question:
With which other components is the Industry Solution for

Utilities directly integrated?
Response:
Materials Management
Accounts Payable
Sales and Distribution
Business Intelligence
Time Management
Score 0 of 1
Question:
A customer moves in to a premise and requests electricity

service starting on June 7. According to the schedule records,
the scheduled meter reading date is June 29, the scheduled
billing date is July 1, and the allocation date for billing is June
30.
Given that batch billing is executed every night with all

portions included, what is the first day the customer's
contract could be billed?
Response:
June 7
June 29
July 1
June 30
Score 0 of 1
Question:
Which criteria are used to group the underlying FICA

documents for transfer to General Ledger Accounting?
Response:
Transaction
Creation date
Segment
Company code
Currency
Score 0 of 1
Question:
When reviewing the account balance display transaction

(FPL9) you notice that all of the documents start with
different numbers.
Based on this information, what else can you conclude to be

different about the documents?
Response:
The reconciliation keys
The document types
The origin keys
The posting dates
Score 0 of 1
Question:
A financial clerk is posting an FI-CA document. Which
scenarios can be posted?
Response:
The document has one statistical business partner item totaling $25.
The document has two business partner items totaling $25 and two gene
totaling $25.
The document has statistical general ledger items totaling $25.
The document has two business partner items totaling $25 and one gene
totaling $25.
The document has two business partner items totaling $0 and one gener
totaling $25.
Score 0 of 1
Question:
Which functions does a transaction control in FI-CA?

Response:
Text
Document type
Debit and credit indicator
Allowance for manual posting
Number range assignment
Score 0 of 1
Question:
A tariff requires that for the same contract account, the

consumption from the water meter is used to bill the water
consumption charge and the waste water consumption
charge.
How can the water meter be installed to meet this tariff

requirement?
Response:
Fully installed to water installation; technically installed to waste water in
Technically installed to water installation; billing installed to waste water
Technically installed to waste installation; billing installed to water install
Fully installed to water installation; billing installed to waste water install
Score 0 of 1
Question:
You want to perform period-related billing using load shape

data. How would you set this up?
Response:
1. Create an RTP formula

2. Create an RTP component
3. Assign result parameters to operand categories
4. Assign the RTP interface to a rate

3. Assign the formula to a billing schema
4. Assign the RTP component to a rate

2. Create an RTP result parameter
3. Assign the result parameter to a rate
4. Assign the RTP formula to a rate type

2. Create an RTP interface
3. Assign result parameters to rate categories
4. Assign the RTP interface to a billing schema
Score 0 of 1
Question:
You are attempting to create master data to test the billing

process. When you perform a full installation for the device,
you must input the rate type for each billing-relevant register.
You enter a valid value in the rate field and choose enter.
Why might the system return an error message and prevent

you from saving?
Response:
A reference value exists on the installation.
The rate type is configured as facts permissible.
The device is actually a device info record.
The device can only be installed as billing-relevant.
Score 0 of 1
Question:
How can you prevent dunning for a specific account?

Response:
Assign an alternative dunning recipient on the contract account.
Assign bank details on the business partner.
Assign the direct debit incoming payment method on the contract accoun
Assign the direct debit outgoing payment method on the contract accoun
Score 0 of 1
Question:
What information is contained in the general ledger items

portion of the FI-CA document?
Response:
Tax data
Receivables G/L account
Posting date
Net due date
Cost accounting information
Score 0 of 1
Question:
Which types of services are supported by the Industry

Solution for Utilities?
Response:
Electricity
Toll collection
Mobile telephone
Waste water
Waste disposal
Score 0 of 1
Question:
Which master data object enables electronic data exchange
between market participants?
Response:
Supply contract
Contract account
Point of delivery
Connection object
Score 0 of 1
Question:
The Shop-Smart department store chain has entered your

service territory with 8 stores in different regions. Each
store's consumption bill must be sent to the respective store
as well as to the head office. One central business partner will
be created to represent the department store chain.
What is a valid way to set up master data for this account?

Response:
One independent address will exist for each store.
A fixed address will exist for each store.
The Alternative Payer field will be populated to send bills to both parties.
The Correspondence Recipient field will be populated with the head office
Score 0 of 1
Question:
For a metered contract, a meter reading is posted with a date

of November 15. When you attempt to create an individual bill
for this contract on November 16 you receive a billing error.
What could be a reason for this error?
Response:
The posting date defaulted to November 16 and the scheduled billing dat
The document date was set to November 17 and the scheduled billing da
15.
The bill by date defaulted to November 16 and the scheduled billing date
16.
Score 0 of 1
Question:
Which elements of the device category contain billing-relevant

information?
Response:
Input/output group
Register group
Command group
Winding group
Score 0 of 1
Question:
During which processes is clearing control active?

Response:
Invoicing
Payment at cash desk
Account maintenance
Invoicing
Installment plan creation
Payment lot posting

Document reversal
Account maintenance
Promise to pay creation

Payment lot posting
Account maintenance
Question Results
Score 0 of 1
Question:

Response:
Vendor
Group
Natural person
Contract partner
Organization
Score 1 of 1
Question:

(EL31)?
Response:
Score 1 of 1
Question:


Response:
Score 1 of 1
Question:


Response:
Tolerance Group
Payment Terms
Collection Strategy
Score 1 of 1
Question:

for order creation?
Response:

Score 1 of 1
Question:


Response:
Score 1 of 1
Question:

Response:
Posted payment

Score 1 of 1
Question:

Response:
Fixed validation
Score 1 of 1
Question:

Response:
Outsorting
Interest
Dunning
Central block
Outgoing payments
Score 1 of 1
Question:
You are attempting to create master data to test the billing

process. When you perform a full installation for the device,
you must input the rate type for each billing-relevant register.
You enter a valid value in the rate field and choose enter.
Why might the system return an error message and prevent

you from saving?
Response:
Score 1 of 1
Question:

installation?
Response:
Activity date
Device information
Score 1 of 1
Question:
A supplier has won new customers in a gas and electricity

network. How can the network subdivisions be modeled in IS-
U?
Response:
By grid level
By point of delivery groups
By grid level type
By division category
Score 0 of 1
Question:

Response:
Score 0 of 1
Question:

Response:
Posting date
Tax data
Net due date
Score 1 of 1
Question:

Response:
Meter Reading
Move Contract
Supply Scenario
Owner Allocation
Score 1 of 1
Question:

assignments.

inconsistency?
Response:

Score 0 of 1
Question:

Response:
Meter reading data
Rate data
Register group
Score 0 of 1
Question:
Why could a final invoice fail to be created after the customer

Response:
Score 1 of 1
Question:

responsibilities.

made aware of?
Response:

application data.

differentiator.
Score 1 of 1
Question:

devices?
Response:




Score 0 of 1
Question:

Response:
Interest key
Payment terms
Bank accounts
Creditworthiness
Score 1 of 1
Question:

Response:
1. Change lot
2. Post lot
3. Close lot
1. Post lot
2. Close lot
3. Change lot
1. Close lot
2. Post lot
3. Postprocess lot
1. Post lot
2. Close lot
3. Postprocess lot
Score 1 of 1
Question:

Response:
Score 1 of 1
Question:

Response:
Returns history
Creditworthiness
Tolerance group
Returns amount
Returns reason
Returns amount
Returns category
Clearing category
Creditworthiness
Returns amount
Returns reason
Clearing category
Tolerance group
Returns history
Payment document
Returns category
Score 1 of 1
Question:


create?
Response:
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
Score 1 of 1
Question:
Which object can be used in monitoring (EL31) to view meter

reading results?
Response:
Contract
Connection object
Device location
Contract account
Score 1 of 1
Question:
A customer integrates with an automated meter reading

operation system. Which point of delivery role must be
selected to enable communication with this system?
Response:

Score 1 of 1
Question:

orders integrated?
Response:
Device creation
Score 1 of 1
Question:
move-in?
Response:
Connection object
Installation
Device
Contract
Installation
Premise
Connection object
Installation
Premise
Contract account
Installation
Premise
Score 1 of 1
Question:

Response:
Install devices
Score 1 of 1
Question:

charge.

requirement?
Response:
Technically installed to waste installation; billing installed to water installa
Fully installed to water installation; billing installed to waste water installa

Score 1 of 1
Question:

readings?
Response:
1. Create orders
1. Create orders
3. Output orders
4. Upload orders
1. Create orders
4. Validate orders
1. Output orders
4. Validate orders
5. Upload orders
Score 1 of 1
Question:

Response:

Score 0 of 1
Question:


Response:
Score 0 of 1
Question:


within this market?
Response:
contract.
The role will contain a Service Provider agreement to support sending bil
Score 1 of 1
Question:

Response:
Score 0 of 1
Question:


calculation?
Response:
Variant Control
MR Control
Event Control
Period Control
Score 1 of 1
Question:

group?
Response:
Rate Category
Rate
Contract Account
Contract
Score 0 of 1
Question:

applicable?
Response:

Score 1 of 1
Question:
Which SAP CRM process results in a product allocation in IS-

U?
Response:
Move Contract
Move-In
Move-In
Move-In/Out
Score 0 of 1
Question:
Response:
Score 1 of 1
Question:
move-in document?
Response:
The premise
The device
Score 0 of 1
Question:

information?
Response:
Register group
Command group
Input/output group
Winding group
Score 1 of 1
Question:

How do you proceed?
Response:




Score 0 of 1
Question:

Response:
Score 1 of 1
Question:

follows:

December 31 9999.
December 31 9999.
to July 31 2012.
FACTOR1?
Response:
10
16
Score 0 of 1
Question:

Response:



Score 1 of 1
Question:

Response:
Score 0 of 1
Question:

Response:
Elementary profile
Synthetic profile
Fact group
Price key
Score 1 of 1
Question:
Response:
Accounts Payable
Time Management
Score 0 of 1
Question:

Response:
Mass change
Change contract
Score 0 of 1
Question:

different numbers.
Response:
The posting dates
The origin keys
The document types
Score 0 of 1
Question:


Response:
Score 1 of 1
Question:
- Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category

this scenario?
Response:
Score 0 of 1
Question:

Response:
Transaction
Creation date
Company code
Currency
Segment
Score 1 of 1
Question:
Response:
Contract account
Point of delivery
Connection object
Supply contract
Score 0 of 1
Question:

invoicing process?
Response:

Interest on credits

Dunning
Write off

Account maintenance
Dunning
Account maintenance
Score 1 of 1
Question:
result?
Response:
A dunning block which began on May 13 was set on the business partner.
A dunning block which began on May 13 was set on the contract account.
Score 0 of 1
Question:
A financial clerk is posting an FI-CA document. Which

scenarios can be posted?
Response:
The document has two business partner items totaling $0 and one gener
totaling $25.
totaling $25.
totaling $25.
Score 1 of 1
Question:
individual invoice?
Response:
SD billing request
Print document
Score 0 of 1
Question:

Response:
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:
Which values are used in G/L account determination?

Response:
Company code
Payment terms
Main and subtransactions
Account determination ID
Company code
Division
Company code
Division
Account class
Clearing category
Division
Score 0 of 1
Question:
Response:
Text
Document type
Score 1 of 1
Question:

30.

Response:
June 30
June 29
July 1
June 7
Score 0 of 1
Question:
Response:
Start date
Interval
Interval type
Rounding amount
Score 1 of 1
Question:

Response:
Score 0 of 1
Question:
Which transactions support the FI-CA integration with General

Ledger Accounting?
Response:
Score 0 of 1
Question:
New service locations have been added to the service territory

and must be sequenced using the street route component of
the Meter Reading Organization.
Which master data constructs can be sequenced?

Response:
Allocated transformers
Individual meters within a location
Vacant metered premises
Individual registers of a meter
Installed device info records
Score 0 of 1
Question:
Response:
Contract account
FICA document
Point of delivery
Installation
Score 0 of 1
Question:
How could you change the billing date for a single customer
without adjusting the meter reading unit?
Response:
Change the schedule record.
Change the parameter record.
Change the alternative portion.
Change the portion.
Score 1 of 1
Question:


process?
Response:

Score 1 of 1
Question:

Response:
Mobile telephone
Toll collection
Electricity
Waste disposal
Waste water
Score 1 of 1
Question:

reason?
Response:

Score 0 of 1
Question:
Which attribute determines the data that is chosen for viewing

in the account display?
Response:
Line layout variant
Sort variant
List category
Balance group
Score 1 of 1
Question:
Which processes can be executed against cleared items?

Response:
Deferral
Returns
Interest
Archiving
Payments
Score 1 of 1
Question:

Response:
Score 1 of 1
Question:

Response:
Connection object
Business partner
Point of delivery
Premise
Score 1 of 1
Question:
A contract account has multiple services including deregulated

electricity, gas, water, and waste water. The joint invoicing
indicators are set on the contracts as follows:
Electric Distribution = 1 (must),

Electric Supply = 1 (must),
Gas = 3 (must not),
Water = 2 (can),
Waste Water = 2 (can).
How many invoices are produced when you execute the
invoice process if billing documents exist for the Electric
Distribution, Gas, and Water services?
Response:
Score 0 of 1
Question:

Response:
Net due date
Posting date
Tax data
Score 1 of 1
Question:

Response:
Score 1 of 1
Question:

Response:
Score 1 of 1
Question:

Response:
Fixed validation
Score 1 of 1
Question:

Response:
Interest
Archiving
Payments
Returns
Deferral
Score 1 of 1
Question:

reason?
Response:

Score 0 of 1
Question:

Response:
Transaction
Currency
Creation date
Segment
Company code
Score 1 of 1
Question:
- Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category

this scenario?
Response:

Score 0 of 1
Question:

Response:
Score 0 of 1
Question:

Response:
Returns history
Creditworthiness
Tolerance group
Returns amount
Tolerance group
Returns history
Payment document
Returns category
Returns reason
Returns amount
Returns category
Clearing category
Creditworthiness
Returns amount
Returns reason
Clearing category
Score 0 of 1
Question:
Which of the following are valid relationships for technical

master data creation?
Response:
numbers.
The premise can be integrated into Logistics via the technical installation.
Score 0 of 1
Question:

Response:
Central block
Interest
Outgoing payments
Dunning
Outsorting
Score 0 of 1
Question:

Response:
Install devices
Score 1 of 1
Question:

devices?
Response:




Score 1 of 1
Question:
A contract account has multiple services including deregulated


Gas = 3 (must not),
Water = 2 (can),
How many invoices are produced when you execute the

invoice process if billing documents exist for the Electric
Distribution, Gas, and Water services?
Response:
Score 1 of 1
Question:
Response:
Score 1 of 1
Question:


within this market?
Response:
contract.
Score 1 of 1
Question:

move-in document?
Response:
The premise
The device
Score 1 of 1
Question:
move-in?
Response:
Contract account
Installation
Premise
Contract
Installation
Premise
Connection object
Installation
Device
Connection object
Installation
Premise
Score 1 of 1
Question:

follows:

December 31 9999.
December 31 9999.
to July 31 2012.
FACTOR1?
Response:
10
16
Score 1 of 1
Question:

readings?
Response:
1. Create orders
4. Validate orders
1. Create orders
1. Create orders
3. Output orders
4. Upload orders
1. Output orders
4. Validate orders
5. Upload orders
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:
Customer service agents use the account display transaction
(FPL9) to display information. How do you add an additional
field to the display?
Response:
Score 1 of 1
Question:

Response:
Posted payment
Score 1 of 1
Question:

for order creation?
Response:
Score 1 of 1
Question:
Response:
FICA document
Contract account
Point of delivery
Installation
Score 0 of 1
Question:

different numbers.

Response:
The document types
The origin keys

The posting dates
Score 1 of 1
Question:


Response:

Score 0 of 1
Question:

Response:
Rate data
Meter reading data
Register group
Score 0 of 1
Question:
The system should propose data elements when you create

technical master data. Which standard option is available for
accomplishing this?
Response:

Score 1 of 1
Question:
You create a business partner in the role of contract partner

and attempt to create a Sales and Distribution document for
requested goods. However, the system outputs an error
message stating that the customer does not exist.
Which IS-U Customizing setting has most likely not been

made?
Response:
Reference customer
Standard customer
Contract customer
Score 1 of 1
Question:


process?
Response:

Score 1 of 1
Question:

Response:
Contract partner
Vendor
Group
Organization
Natural person
Score 0 of 1
Question:
How could you change the billing date for a single customer
without adjusting the meter reading unit?
Response:
Change the portion.
Score 1 of 1
Question:

Response:
1. Change lot
2. Post lot
3. Close lot
1. Post lot
2. Close lot
3. Change lot
1. Close lot
2. Post lot
3. Postprocess lot
1. Post lot
2. Close lot
3. Postprocess lot
Score 0 of 1
Question:

individual invoice?
Response:
SD billing request
Print document
Score 1 of 1
Question:


Response:
Payment Terms
Tolerance Group
Collection Strategy
Score 1 of 1
Question:

Response:
Electricity
Mobile telephone
Toll collection
Waste disposal
Waste water
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:

How do you proceed?
Response:




Score 0 of 1
Question:

Response:

Score 0 of 1
Question:

Response:
Rounding amount
Start date
Interval type
Interval
Score 1 of 1
Question:

Response:
Invoicing
Invoicing
Account maintenance

Payment lot posting
Account maintenance
Payment lot posting

Document reversal
Account maintenance
Score 0 of 1
Question:

applicable?
Response:
Score 1 of 1
Question:

Response:




Score 0 of 1
Question:

Response:
Mass change
Change contract
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:

(EL31)?
Response:
Score 1 of 1
Question:
Which attribute determines the data that is chosen for viewing

in the account display?
Response:
Line layout variant

List category
Balance group
Sort variant
Score 0 of 1
Question:

charge.

requirement?
Response:
Score 0 of 1
Question:

Response:
Payment terms
Bank accounts
Interest key
Creditworthiness
Score 1 of 1
Question:

30.

Response:
June 7
June 29
June 30
July 1
Score 0 of 1
Question:


Response:

Score 1 of 1
Question:

responsibilities.

made aware of?
Response:

application data.

differentiator.
Score 1 of 1
Question:

information?
Response:
Input/output group
Register group
Command group
Winding group
Score 1 of 1
Question:

Response:
Accounts Payable
Time Management
Score 1 of 1
Question:


create?
Response:
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
Score 1 of 1
Question:

installation?
Response:
Device information
Activity date
Score 0 of 1
Question:

group?
Response:
Rate
Contract Account
Contract
Rate Category
Score 1 of 1
Question:

result?
Response:
Score 0 of 1
Question:


Response:

Score 1 of 1
Question:

Response:
Score 0 of 1
Question:

Response:
Elementary profile
Fact group
Price key
Synthetic profile
Score 1 of 1
Question:

invoicing process?
Response:

Interest on credits

Account maintenance
Dunning
Account maintenance

Dunning
Write off
Score 1 of 1
Question:

Response:
Meter Reading
Supply Scenario
Owner Allocation
Move Contract
Score 1 of 1
Question:

Response:
Score 1 of 1
Question:
Dunning procedure A1 is defined with two levels, 01 and 02.

Level 01 has a dunning frequency of 1 day and days in arrears
of 7. Level 02 has a dunning frequency of 5 days and days in
arrears of 17. A customer has an open item due on June 5 and
was dunned to level 01 on June 12.
If dunning is executed every day, on which date will level 02

be reached?
Response:
June 13
June 19
June 22
June 29
Score 1 of 1
Question:

orders integrated?
Response:
Device creation
Score 0 of 1
Question:


calculation?
Response:
Period Control
MR Control
Variant Control
Event Control
Score 1 of 1
Question:

assignments.

inconsistency?
Response:
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:

Response:
Point of delivery
Premise
Business partner
Connection object
Score 0 of 1
Question:

Response:
Text
Document type
Score 0 of 1
Question:

Response:
Score 0 of 1
Question:
New service locations have been added to the service territory

and must be sequenced using the street route component of
the Meter Reading Organization.

Response:
Score 1 of 1
Question:

Response:
Point of delivery
Connection object
Contract account
Supply contract
Score 0 of 1
Question:
A utility company bills monthly, and considers any billing

period that has a length of 25-35 days to be a normal monthly
bill.
Where would you enter the interval so that when interval-

based period control is selected, the billing engine considers
the billing period length when determining the rate step
calculation?
Response:
In the price key
In the fact value
In the meter reading unit
In the portion
Score 0 of 1
Question:
You have scheduled the report for activating future changes

(BUSPCDACT). You find that future changes are not activated
when expected.
Response:

Question Results
o Score 1 of 1
o Question:
o Which blocks can you set on the contract account?
o Response:
Central block
Outsorting
Outgoing payments
Interest
Dunning
o Score 0 of 1
o Question:
o Which of the following are valid relationships for technical master
data creation?
o Response:
numbers.
o Score 1 of 1
o Question:
o In which categories can you create a business partner object?
o Response:
Natural person
Vendor
Contract partner
Group
Organization
o Score 0 of 1
o Question:
o Within the document display transaction, you find a document with
one item that has 12 repetition items. Which documents can create
this situation?
o Response:
o Score 1 of 1
o Question:
o Which types of services are supported by the Industry Solution for
Utilities?
o Response:
Electricity
Toll collection
Mobile telephone
Waste disposal
Waste water
o Score 1 of 1
o Question:
o Dunning procedure A1 is defined with two levels, 01 and 02. Level
01 has a dunning frequency of 1 day and days in arrears of 7. Level
02 has a dunning frequency of 5 days and days in arrears of 17. A
customer has an open item due on June 5 and was dunned to level
01 on June 12.
o If dunning is executed every day, on which date will level 02 be
reached?
o Response:
June 13
June 29
June 19
June 22
o Score 1 of 1
o Question:
o When reviewing the account balance display transaction (FPL9) you
notice that all of the documents start with different numbers.
o Based on this information, what else can you conclude to be
o Response:
The document types
The posting dates

The origin keys
o Score 0 of 1
o Question:
o How could you change the billing date for a single customer without
adjusting the meter reading unit?
o Response:
Change the portion.
o Score 1 of 1
o Question:
o A housing cooperation builds a new apartment complex with 10
units. Each apartment is individually provided with electricity and is
expected to be billed separately. The electricity company requires
that all meters measure on and off-peak consumption. All meters
should be centrally installed.
o What is the minimum number of data objects you need to create?
o Response:
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
o Score 1 of 1
o Question:
o What can you conclude from the information shown in the SAP CRM
Interaction Center?
o
o Response:
o Score 1 of 1
o Question:
o You use parallel processing to execute the dunning proposal. A
variant for object VKONT is used with interval size 1000 and the
number of intervals as 1000.
o Which of the following is a result of the batch scheduling process?
o Response:

o Score 1 of 1
o Question:
o You have created the following master data:
o - Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category
o When you try to do a full installation, you receive a system
error. What would most probably be the cause of the error in this
scenario?
o Response:
o Score 1 of 1
o Question:
o You are operating in a deregulated market where a single service
provider (ACME Service Provider) has multiple roles: measure grid
usage and send bills to customers.
o What can you conclude about ACME Service Provider's role within
this market?
o Response:
contract.
o Score 1 of 1
o Question:
o A contract account has multiple services including deregulated
o Electric Distribution = 1 (must),
Gas = 3 (must not),
Water = 2 (can),
o How many invoices are produced when you execute the invoice
process if billing documents exist for the Electric Distribution, Gas,
and Water services?
o Response:
o Score 1 of 1
o Question:
o Why does the meter reading status show an asterisk while reviewing
a specific meter reading using Manual Monitoring (EL31)?
o Response:
o Score 0 of 1
o Question:
o Which of the following documents can be used to generate an
individual invoice?
o Response:
SD billing request
Print document
o Score 1 of 1
o Question:
o How can you prevent dunning for a specific account?
o Response:
o Score 1 of 1
o Question:
o Which of the following is always necessary for an SAP IS-U move-in
document?
o Response:
The device
The premise
o Score 1 of 1
o Question:
o Which factors can influence the returns process?
o Response:
Creditworthiness
Returns amount
Returns reason
Clearing category
Returns reason
Returns amount
Returns category
Clearing category
Tolerance group
Returns history
Payment document
Returns category
Returns history
Creditworthiness
Tolerance group
Returns amount
o Score 1 of 1
o Question:
o Why could a final invoice fail to be created after the customer
o Response:
o Score 0 of 1
o Question:
o A tariff requires that for the same contract account, the consumption
from the water meter is used to bill the water consumption charge
and the waste water consumption charge.
o How can the water meter be installed to meet this tariff
requirement?
o Response:
o Score 1 of 1
o Question:
o What is the required technical master data for the SAP IS-U move-
in?
o Response:
Connection object
Installation
Premise
Contract account
Installation
Premise
Connection object
Installation
Device
Contract
Installation
Premise
o Score 1 of 1
o Question:
o Which processes can be executed against cleared items?
o Response:
Returns
Interest
Deferral
Payments
Archiving
o Score 0 of 1
o Question:
o Which data is maintained on contract account level?
o Response:
Bank accounts
Interest key
Creditworthiness
Payment terms
o Score 1 of 1
o Question:
o Customer service agents use the account display transaction (FPL9)
to display information. How do you add an additional field to the
display?
o Response:

o Score 1 of 1
o Question:
o Into which SAP Utilities process is the creation of service orders
integrated?
o Response:
Device creation
o Score 1 of 1
o Question:
o What information is contained in the general ledger items portion of
the FI-CA document?
o Response:
Posting date
Net due date
Tax data
o Score 0 of 1
o Question:
o You want to perform period-related billing using load shape data.
How would you set this up?
o Response:




o Score 1 of 1
o Question:
o A nonresidential tariff specifies that the delivery charge is calculated
based on an hourly price. Which master data object should be used
to store the hourly prices?
o Response:
Synthetic profile
Price key
Elementary profile
Fact group
o Score 1 of 1
o Question:
o A billing document is outsorted and needs to be corrected. How do
you proceed?
o Response:




o Score 1 of 1
o Question:
o Which of the following must exist before an agent can create an
automatic billing document?
o Response:
Posted payment
o Score 1 of 1
o Question:
o Which object requires you to define an outsorting check group?
o Response:
Rate Category
Contract Account
Contract
Rate
o Score 0 of 1
o Question:
o Which transactions support the FI-CA integration with General
Ledger Accounting?
o Response:
o Score 1 of 1
o Question:
o The system should propose data elements when you create technical
master data. Which standard option is available for accomplishing
this?
o Response:
o Score 0 of 1
o Question:
o Which optional tasks are supported by configuration in the invoicing
process?
o Response:

Account maintenance
Dunning

Dunning
Write off

Interest on credits
Account maintenance
o Score 0 of 1
o Question:
o A customer integrates with an automated meter reading operation
system. Which point of delivery role must be selected to enable
communication with this system?
o Response:
o Score 0 of 1
o Question:
o If the variant settings for transaction FPL9 only include non-
o Response:
Dunning charges
Payment on account
o Score 1 of 1
o Question:
o Which elements of the device category contain billing-relevant
information?
o Response:
Command group
Register group
Winding group
Input/output group
o Score 1 of 1
o Question:
o Which master data object enables electronic data exchange between
market participants?
o Response:
Contract account
Point of delivery
Connection object
Supply contract
o Score 1 of 1
o Question:
o You post a receivable for a contract account and receivable account
154001 is determined by the system.
o What information could you change within the posting document
that would enable the system to determine a different receivable
account?
o Response:
o Score 1 of 1
o Question:
o The Shop-Smart department store chain has entered your service
territory with 8 stores in different regions. Each store's consumption
bill must be sent to the respective store as well as to the head office.
One central business partner will be created to represent the
department store chain.
o What is a valid way to set up master data for this account?
o Response:
o Score 1 of 1
o Question:
o Devices of a particular device category are due for certification.
What is the correct process to replace the sample devices?
o Response:




o Score 1 of 1
o Question:
o Before you executed meter reading order creation, you established
the appropriate control functions to influence the order creation
process. Which control function can you specify for order creation?
o Response:
o Score 1 of 1
o Question:
o A supplier has won new customers in a gas and electricity network.
How can the network subdivisions be modeled in IS-U?
o Response:
By grid level type

By grid level
o Score 1 of 1
o Question:
o When a device is replaced, which data of the old device is
o Response:
Rate data
Meter reading data
Register group
o Score 1 of 1
o Question:
o In the attached image you can see a double-rate meter (Dev. 1),
controlled by a ripple control receiver (ARCR). One of the registers
in Dev. 1 has a relationship with a register in another meter (Dev.
2). Consumption in Dev. 2 is automatically deducted from
consumption in the main register in Dev. 1 during the billing run.
o
o What type of register relationship is described here?

o Response:
o Score 0 of 1
o Question:
o In which locations can you assign a rate type for a customer?
o Response:

o Score 1 of 1
o Question:
o On May 15, you try to process dunning for an account with an issue
date of May 10. Why does dunning fail to produce a result?
o Response:
o Score 1 of 1
o Question:
o A device can be installed in different ways.
o
o What information do you need specifically for a technical
installation?
o Response:
Device information
Activity date
o Score 1 of 1
o Question:
o You have scheduled the report for activating future changes
(BUSPCDACT). You find that future changes are not activated when
expected.
o Response:
o Score 1 of 1
o Question:
o Which of the following processes is unable to establish a billing
construct that is billable?
o Response:
Meter Reading
Supply Scenario
Owner Allocation
Move Contract
o Score 0 of 1
o Question:
o The user successfully executed the individual bill transaction for the
contract account. The account balance was not updated. Why could
this have happened?
o Response:
o Score 0 of 1
o Question:
o You are attempting to create master data to test the billing process.
When you perform a full installation for the device, you must input
the rate type for each billing-relevant register. You enter a valid
value in the rate field and choose enter.
o Why might the system return an error message and prevent you
from saving?
o Response:
o Score 1 of 1
o Question:
o Which object can be used in monitoring (EL31) to view meter
reading results?
o Response:
Contract
Connection object
Device location
Contract account
o Score 1 of 1
o Question:
o A factor operand FACTOR1 is defined in the master data as follows:
o In installation facts, FACTOR1 has a value of 10 from November 1 2012 to
December 31 9999.
In rate facts, FACTOR1 has a value of 1 from July 1 2012 to December 31
9999.
December 31 9999.
o Using this master data, you bill the contract from July 1 2012 to July
31 2012.
o What value will the billing engine determine for the operand
FACTOR1?
o Response:
16
10
o Score 0 of 1
o Question:
o Which criteria are required to create an installment plan?
o Response:
Interval type
Start date
Rounding amount
Interval
o Score 1 of 1
o Question:
o During which processes is clearing control active?
o Response:
Payment lot posting

Document reversal
Account maintenance
Invoicing
Invoicing
Account maintenance

Payment lot posting
Account maintenance
o Score 1 of 1
o Question:
o A financial clerk is posting an FI-CA document. Which scenarios can
be posted?
o Response:
The document has two business partner items totaling $0 and one genera
totaling $25.
totaling $25.
totaling $25.
o Score 0 of 1
o Question:
o Which field value would enable you to determine if a device is a
meter or a transformer?
o Response:
o Score 1 of 1
o Question:
o A landlord complains that the service was not activated in their
name after the tenant moved out. What could be the reason?
o Response:
o Score 1 of 1
o Question:
o Your customer has multiple portions defined, and is designing the
meter reading units (MRUs) to be allocated. Which rule is
applicable?
o Response:
o Score 0 of 1
o Question:
o Which functions does a transaction control in FI-CA?
o Response:
Text
Document type
o Score 1 of 1
o Question:
o Which of the following is a valid sequence for processing payment
lots after they have bee created?
o Response:
1. Close lot
2. Post lot
3. Postprocess lot
1. Change lot
2. Post lot
3. Close lot
1. Post lot
2. Close lot
3. Postprocess lot
1. Post lot
2. Close lot
3. Change lot
o Score 1 of 1
o Question:
o Which SAP CRM process results in a product allocation in IS-U?
o Response:
Move-In/Out
Move Contract
Move-In
Move-In
o Score 1 of 1
o Question:
o You define portions and meter reading units (MRUs) for a customer
who bills monthly on an interval basis. Every other month is
scheduled to be estimated.
o Which settings can be maintained during schedule master record
configuration?
o Response:
o Score 0 of 1
o Question:
o Which questions can you answer based on a review of the
o Response:
o Score 1 of 1
o Question:
o Which of the listed services are internal work orders?
o Response:
Install devices

o Score 0 of 1
o Question:
o Which processes can be directly called within the account display
transaction?
o Response:
Mass change
Change contract
o Score 0 of 1
o Question:
o Which values are used in G/L account determination?
o Response:
Clearing category
Division
Company code
Payment terms
Company code
Division
Company code
Division
Account class
o Score 1 of 1
o Question:
o You create a business partner in the role of contract partner and
attempt to create a Sales and Distribution document for requested
goods. However, the system outputs an error message stating that
the customer does not exist.
o Which IS-U Customizing setting has most likely not been made?
o Response:
Reference customer
Contract customer
Standard customer
o Score 1 of 1
o Question:
o A company decides that all newly created connection objects will be
reviewed by the appropriate regions to ensure data accuracy. You
recommend agent determination based on responsibilities.
o Based on your recommendation, what should the company be made
aware of?
o Response:

application data.

differentiator.
o Score 1 of 1
o Question:
o Which objects are maintained in both SAP CRM and SAP ERP?
o Response:
Point of delivery
Installation
Contract account
FICA document
o Score 1 of 1
o Question:
o What is the SAP recommended approach for a company to validate
address data with external vendors?
o Response:
o Score 1 of 1
o Question:
o For a metered contract, a meter reading is posted with a date of
November 15. When you attempt to create an individual bill for this
contract on November 16 you receive a billing error.
o What could be a reason for this error?
o Response:
o Score 1 of 1
o Question:
o A customer moves in to a premise and requests electricity service
starting on June 7. According to the schedule records, the scheduled
meter reading date is June 29, the scheduled billing date is July 1,
and the allocation date for billing is June 30.
o Given that batch billing is executed every night with all portions
included, what is the first day the customer's contract could be
billed?
o Response:
July 1
June 29
June 7
June 30
o Score 1 of 1
o Question:
o Which criteria are used to group the underlying FICA documents for
transfer to General Ledger Accounting?
o Response:
Segment
Creation date
Transaction
Company code
Currency
o Score 0 of 1
o Question:
o New service locations have been added to the service territory and
must be sequenced using the street route component of the Meter
Reading Organization.
o Which master data constructs can be sequenced?
o Response:
o Score 1 of 1
o Question:
o With which other components is the Industry Solution for Utilities
directly integrated?
o Response:
Accounts Payable
Time Management
o Score 1 of 1
o Question:
o What is the valid sequence for processing scheduled meter
readings?
o Response:
1. Create orders
3. Output orders
4. Upload orders
1. Create orders
1. Output orders
4. Validate orders
5. Upload orders
1. Create orders
4. Validate orders
o Score 0 of 1
o Question:
o You enter a meter reading manually and receive a message
informing you that the reading failed a relative tolerance validation.
What type of meter reading validation is this?
o Response:
Fixed validation
o Question Results
o Score 1 of 1
o Question:
o Into which SAP Utilities process is the creation of service orders
integrated?
o Response:
Device creation
o Score 1 of 1
o Question:
o The system should propose data elements when you create technical
master data. Which standard option is available for accomplishing
this?
o Response:
o Score 1 of 1
o Question:
o Which of the following must exist before an agent can create an
automatic billing document?
o Response:
Posted payment
o Score 1 of 1
o Question:
o What is the required technical master data for the SAP IS-U move-
in?
o Response:
Contract account
Installation
Premise
Contract
Installation
Premise
Connection object
Installation
Device
Connection object
Installation
Premise
o Score 1 of 1
o Question:
o A financial clerk is posting an FI-CA document. Which scenarios can
be posted?
o Response:
totaling $25.
totaling $25.
totaling $25.
o Score 0 of 1
o Question:
o A billing document is outsorted and needs to be corrected. How do
you proceed?
o Response:



o Score 1 of 1
o Question:
o A factor operand FACTOR1 is defined in the master data as follows:
o In installation facts, FACTOR1 has a value of 10 from November 1 2012 to
December 31 9999.
In rate facts, FACTOR1 has a value of 1 from July 1 2012 to December 31
9999.
December 31 9999.
o Using this master data, you bill the contract from July 1 2012 to July
31 2012.
o What value will the billing engine determine for the operand
FACTOR1?
o Response:
16
10
o Score 1 of 1
o Question:
o A device can be installed in different ways.
o
o What information do you need specifically for a technical
installation?
o Response:
Activity date
Device information
o Score 1 of 1
o Question:
o Which of the following are valid relationships for technical master
data creation?
o Response:

numbers.
o Score 1 of 1
o Question:
o A company decides that all newly created connection objects will be
o Based on your recommendation, what should the company be made
aware of?
o Response:

differentiator.

application data.
o Score 1 of 1
o Question:
o Customer service agents use the account display transaction (FPL9)
to display information. How do you add an additional field to the
display?
o Response:

o Score 1 of 1
o Question:
o What is the SAP recommended approach for a company to validate
address data with external vendors?
o Response:
o Score 1 of 1
o Question:
o Before you executed meter reading order creation, you established
the appropriate control functions to influence the order creation
process. Which control function can you specify for order creation?
o Response:
o Score 1 of 1
o Question:
o Which types of services are supported by the Industry Solution for
Utilities?
o Response:
Electricity
Mobile telephone
Toll collection
Waste disposal
Waste water
o Score 1 of 1
o Question:
o Which of the following is always necessary for an SAP IS-U move-in
document?
o Response:
The premise
The device
o Score 1 of 1
o Question:
o Which optional tasks are supported by configuration in the invoicing
process?
o Response:

Account maintenance
Dunning

Interest on credits

Dunning
Write off
Account maintenance
o Score 0 of 1
o Question:
o Which transactions support the FI-CA integration with General
Ledger Accounting?
o Response:
o Score 1 of 1
o Question:
o You want to perform period-related billing using load shape data.
How would you set this up?
o Response:



o Score 0 of 1
o Question:
o Which processes are supported within the standard SAP CRM
o Response:
o Score 0 of 1
o Question:
o A supplier has won new customers in a gas and electricity network.
How can the network subdivisions be modeled in IS-U?
o Response:
By grid level
By grid level type
o Score 1 of 1
o Question:
o You are attempting to create master data to test the billing process.
When you perform a full installation for the device, you must input
the rate type for each billing-relevant register. You enter a valid
value in the rate field and choose enter.
o Why might the system return an error message and prevent you
from saving?
o Response:
o Score 1 of 1
o Question:
o You discover that some work orders within a regional structure area
are receiving incorrect maintenance plant assignments.
o Which of the following steps may be required to resolve the
inconsistency?
o Response:
o Score 0 of 1
o Question:
o Which data is maintained on contract account level?
o Response:
Bank accounts
Creditworthiness
Payment terms
Interest key
o Score 1 of 1
o Question:
o A utility company bills monthly, and considers any billing period that
has a length of 25-35 days to be a normal monthly bill.
o Where would you enter the interval so that when interval-based
period control is selected, the billing engine considers the billing
period length when determining the rate step calculation?
o Response:
In the fact value
In the price key
In the portion
o Score 1 of 1
o Question:
o You define portions and meter reading units (MRUs) for a customer
who bills monthly on an interval basis. Every other month is
scheduled to be estimated.
o Which settings can be maintained during schedule master record
configuration?
o Response:
o Score 1 of 1
o Question:
o What can you conclude from the information shown in the SAP CRM
Interaction Center?
o
o Response:
o Score 0 of 1
o Question:
o Which questions can you answer based on a review of the
o Response:
o Score 1 of 1
o Question:
o Within the document display transaction, you find a document with
one item that has 12 repetition items. Which documents can create
this situation?
o Response:
o Score 1 of 1
o Question:
o Why could a final invoice fail to be created after the customer
o Response:
o Score 1 of 1
o Question:
o Dunning procedure A1 is defined with two levels, 01 and 02. Level
01 has a dunning frequency of 1 day and days in arrears of 7. Level
02 has a dunning frequency of 5 days and days in arrears of 17. A
customer has an open item due on June 5 and was dunned to level
01 on June 12.
o If dunning is executed every day, on which date will level 02 be
reached?
o Response:
June 19
June 22
June 29
June 13
o Score 0 of 1
o Question:
o In which locations can you assign a rate type for a customer?
o Response:
o Score 1 of 1
o Question:
o In which categories can you create a business partner object?
o Response:
Contract partner
Organization
Natural person
Group
Vendor
o Score 1 of 1
o Question:
o When reviewing the account balance display transaction (FPL9) you
notice that all of the documents start with different numbers.
o Based on this information, what else can you conclude to be
o Response:
The origin keys
The posting dates
The document types
o Score 1 of 1
o Question:
o How can you prevent dunning for a specific account?
o Response:
o Score 1 of 1
o Question:
o Which of the following is a valid sequence for processing payment
lots after they have bee created?
o Response:
1. Post lot
2. Close lot
3. Change lot
1. Post lot
2. Close lot
3. Postprocess lot
1. Close lot
2. Post lot
3. Postprocess lot
1. Change lot
2. Post lot
3. Close lot
o Score 1 of 1
o Question:
o Which elements of the device category contain billing-relevant
information?
o Response:
Register group
Winding group
Command group
Input/output group
o Score 1 of 1
o Question:
o You create a business partner in the role of contract partner and
attempt to create a Sales and Distribution document for requested
goods. However, the system outputs an error message stating that
the customer does not exist.
o Which IS-U Customizing setting has most likely not been made?
o Response:
Contract customer
Standard customer
Reference customer
o Score 1 of 1
o Question:
o Which object requires you to define an outsorting check group?
o Response:
Contract
Contract Account
Rate
Rate Category
o Score 0 of 1
o Question:
o Which master data object enables electronic data exchange between
o Response:
Point of delivery
Contract account
Connection object
Supply contract
o Score 1 of 1
o Question:
o What is the valid sequence for processing scheduled meter
readings?
o Response:
1. Create orders
4. Validate orders
1. Output orders
4. Validate orders
5. Upload orders
1. Create orders
1. Create orders
3. Output orders
4. Upload orders
o Score 1 of 1
o Question:
o During which processes is clearing control active?
o Response:
Payment lot posting

Document reversal
Account maintenance
Invoicing
Account maintenance

Payment lot posting
Account maintenance
Invoicing
o Score 0 of 1
o Question:
o Which functions does a transaction control in FI-CA?
o Response:

Document type
Text
o Score 1 of 1
o Question:
o Which of the listed services are internal work orders?
o Response:
Install devices
o Score 0 of 1
o Question:
o If the variant settings for transaction FPL9 only include non-
o Response:
Dunning charges
Payment on account
o Score 1 of 1
o Question:
o A landlord complains that the service was not activated in their
name after the tenant moved out. What could be the reason?
o Response:
o Score 1 of 1
o Question:
o You have created the following master data:
o - Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category
o When you try to do a full installation, you receive a system
error. What would most probably be the cause of the error in this
scenario?
o Response:
o Score 0 of 1
o Question:
o The potential proration of charges that are calculated during billing
can be determined based on different criteria, such as a date interval
or to the day.
o Which of the following indicators do you use to control the way in
which the billing period is utilized for charge calculation?
o Response:
Period Control
Variant Control
MR Control
Event Control
o Score 1 of 1
o Question:
o You use parallel processing to execute the dunning proposal. A
variant for object VKONT is used with interval size 1000 and the
number of intervals as 1000.
o Which of the following is a result of the batch scheduling process?
o Response:
o Score 1 of 1
o Question:
o Which area of Basic Functions supports Central Address
o Response:

o Score 1 of 1
o Question:
o A customer moves in to a premise and requests electricity service
starting on June 7. According to the schedule records, the scheduled
meter reading date is June 29, the scheduled billing date is July 1,
and the allocation date for billing is June 30.
o Given that batch billing is executed every night with all portions
included, what is the first day the customer's contract could be
billed?
o Response:
June 29
June 30
June 7
July 1
o Score 1 of 1
o Question:
o Which attribute determines the data that is chosen for viewing in
the account display?
o Response:
List category
Sort variant
Balance group
Line layout variant
o Score 1 of 1
o Question:
o Devices of a particular device category are due for certification.
What is the correct process to replace the sample devices?
o Response:




o Score 0 of 1
o Question:
o Which of the following processes is unable to establish a billing
construct that is billable?
o Response:
Meter Reading
Move Contract
Supply Scenario
Owner Allocation
o Score 1 of 1
o Question:
o You are operating in a deregulated market where a single service
provider (ACME Service Provider) has multiple roles: measure grid
usage and send bills to customers.
o What can you conclude about ACME Service Provider's role within
this market?
o Response:
contract.
o Score 0 of 1
o Question:
o What information is contained in the general ledger items portion of
the FI-CA document?
o Response:
Net due date
Tax data
Posting date
o Score 0 of 1
o Question:
o New service locations have been added to the service territory and
must be sequenced using the street route component of the Meter
Reading Organization.
o Which master data constructs can be sequenced?
o Response:

o Score 1 of 1
o Question:
o You enter a meter reading manually and receive a message
informing you that the reading failed a relative tolerance validation.
What type of meter reading validation is this?
o Response:
Fixed validation
o Score 1 of 1
o Question:
o Why does the meter reading status show an asterisk while reviewing
a specific meter reading using Manual Monitoring (EL31)?
o Response:

o Score 1 of 1
o Question:
o Your customer has multiple portions defined, and is designing the
meter reading units (MRUs) to be allocated. Which rule is
applicable?
o Response:
o Score 1 of 1
o Question:
o The user successfully executed the individual bill transaction for the
contract account. The account balance was not updated. Why could
this have happened?
o Response:
o Score 0 of 1
o Question:
o You post a receivable for a contract account and receivable account
o What information could you change within the posting document
that would enable the system to determine a different receivable
account?
o Response:

o Score 1 of 1
o Question:
o Which factors can influence the returns process?
o Response:
Creditworthiness
Returns amount
Returns reason
Clearing category
Returns reason
Returns amount
Returns category
Clearing category
Returns history
Creditworthiness
Tolerance group
Returns amount
Tolerance group
Returns history
Payment document
Returns category
o Score 1 of 1
o Question:
o A customer integrates with an automated meter reading operation
system. Which point of delivery role must be selected to enable
communication with this system?
o Response:

o Score 1 of 1
o Question:
o On May 15, you try to process dunning for an account with an issue
date of May 10. Why does dunning fail to produce a result?
o Response:
o Score 1 of 1
o Question:
o A nonresidential tariff specifies that the delivery charge is calculated
based on an hourly price. Which master data object should be used
to store the hourly prices?
o Response:
Synthetic profile
Price key
Elementary profile
Fact group
o Score 1 of 1
o Question:
o A tariff requires that for the same contract account, the consumption
from the water meter is used to bill the water consumption charge
and the waste water consumption charge.
o How can the water meter be installed to meet this tariff
requirement?
o Response:
o Score 1 of 1
o Question:
o A housing cooperation builds a new apartment complex with 10
units. Each apartment is individually provided with electricity and is
expected to be billed separately. The electricity company requires
that all meters measure on and off-peak consumption. All meters
should be centrally installed.
o What is the minimum number of data objects you need to create?
o Response:
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
o Score 1 of 1
o Question:
o Which processes can be executed against cleared items?
o Response:
Returns
Archiving
Interest
Payments
Deferral
o Score 1 of 1
o Question:
o In the attached image you can see a double-rate meter (Dev. 1),
controlled by a ripple control receiver (ARCR). One of the registers
in Dev. 1 has a relationship with a register in another meter (Dev.
2). Consumption in Dev. 2 is automatically deducted from
consumption in the main register in Dev. 1 during the billing run.
o
o What type of register relationship is described here?

o Response:
o Score 1 of 1
o Question:
o Which SAP CRM process results in a product allocation in IS-U?
o Response:
Move-In
Move Contract
Move-In/Out
Move-In
o Score 1 of 1
o Question:
o Which values are used in G/L account determination?
o Response:
Company code
Division
Account class
Company code
Division
Clearing category
Division
Company code
Payment terms
o Score 1 of 1
o Question:
o For a metered contract, a meter reading is posted with a date of
November 15. When you attempt to create an individual bill for this
contract on November 16 you receive a billing error.
o What could be a reason for this error?
o Response:
o Score 1 of 1
o Question:
o Which field value would enable you to determine if a device is a
meter or a transformer?
o Response:
o Score 0 of 1
o Question:
o Which criteria are used to group the underlying FICA documents for
o Response:
Creation date
Currency
Segment
Transaction
Company code
o Score 1 of 1
o Question:
o The Shop-Smart department store chain has entered your service
territory with 8 stores in different regions. Each store's consumption
bill must be sent to the respective store as well as to the head office.
One central business partner will be created to represent the
department store chain.
o What is a valid way to set up master data for this account?
o Response:
o Score 0 of 1
o Question:
o Which blocks can you set on the contract account?
o Response:
Central block
Dunning
Outsorting
Interest
Outgoing payments
o Score 1 of 1
o Question:
o A contract account has multiple services including deregulated
o Electric Distribution = 1 (must),
Gas = 3 (must not),
Water = 2 (can),
o How many invoices are produced when you execute the invoice
process if billing documents exist for the Electric Distribution, Gas,
and Water services?
o Response:
o Score 1 of 1
o Question:
o With which other components is the Industry Solution for Utilities
directly integrated?
o Response:
Accounts Payable
Time Management
o Score 1 of 1
o Question:
o How could you change the billing date for a single customer without
o Response:
Change the portion.
o Score 1 of 1
o Question:
o Which objects are maintained in both SAP CRM and SAP ERP?
o Response:
Point of delivery
Installation
Contract account
FICA document
Question:
Dunning procedure A1 is defined with two levels, 01 and 02. Level 01 has a
dunning frequency of 1 day and days in arrears of 7. Level 02 has a
dunning frequency of 5 days and days in arrears of 17. A customer has an
open item due on June 5 and was dunned to level 01 on June 12.
If dunning is executed every day, on which date will level 02 be reached?

Response:
June 19
June 29
June 22
June 13
Score 0 of 1
Question:

Response:
Text
Document type
Score 1 of 1
Question:
Which of the following processes is unable to establish a billing construct

that is billable?
Response:
Owner Allocation
Meter Reading
Move Contract
Supply Scenario
Score 1 of 1
Question:
Which of the following are valid relationships for technical master data
creation?
Response:
numbers.
Score 1 of 1
Question:
Which types of services are supported by the Industry Solution for

Utilities?
Response:
Electricity
Toll collection
Waste water
Mobile telephone
Waste disposal
Score 1 of 1
Question:
On May 15, you try to process dunning for an account with an issue date of
May 10. Why does dunning fail to produce a result?
Response:
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:
Which of the following is always necessary for an SAP IS-U move-in

document?
Response:
The premise
The device

Score 1 of 1
Question:
Which object can be used in monitoring (EL31) to view meter reading

results?
Response:
Connection object
Device location
Contract account
Contract
Score 1 of 1
Question:
Before you executed meter reading order creation, you established the
appropriate control functions to influence the order creation process.
Which control function can you specify for order creation?
Response:
Score 1 of 1
Question:
The potential proration of charges that are calculated during billing can be
determined based on different criteria, such as a date interval or to the
day.
Which of the following indicators do you use to control the way in which
the billing period is utilized for charge calculation?
Response:
MR Control
Variant Control
Event Control
Period Control
Score 1 of 1
Question:
Which attribute determines the data that is chosen for viewing in the
account display?
Response:
Line layout variant
List category
Sort variant
Balance group
Score 1 of 1
Question:
A nonresidential tariff specifies that the delivery charge is calculated based

on an hourly price. Which master data object should be used to store the
hourly prices?
Response:
Price key
Synthetic profile
Fact group
Elementary profile
Score 1 of 1
Question:
Which SAP technical master data object can be influenced by the SAP
regional structure?
Response:
Business partner
Point of delivery
Premise
Connection object
Score 1 of 1
Question:
Which object requires you to define an outsorting check group?

Response:
Rate
Rate Category
Contract
Contract Account
Score 1 of 1
Question:
Which of the following must exist before an agent can create an automatic
billing document?
Response:
Posted payment
Score 1 of 1
Question:

information?
Response:
Register group
Input/output group
Winding group
Command group
Score 1 of 1
Question:
A company is mandated to provide a specific number of days before an

invoice is considered past due. A customer contacts the company asking to
receive friendly-reminder SMS text messages after the invoice becomes
past due.

Response:
Payment Terms
Tolerance Group

Collection Strategy
Score 1 of 1
Question:
You are operating in a deregulated market where a single service provider

(ACME Service Provider) has multiple roles: measure grid usage and send
bills to customers.
What can you conclude about ACME Service Provider's role within this
market?
Response:
contract.
Score 1 of 1
Question:
Which of the following is a valid sequence for processing payment lots

after they have bee created?
Response:
1. Close lot
2. Post lot
3. Postprocess lot
1. Change lot
2. Post lot
3. Close lot
1. Post lot
2. Close lot
3. Change lot
1. Post lot
2. Close lot
3. Postprocess lot
Score 1 of 1
Question:
Into which SAP Utilities process is the creation of service orders

integrated?
Response:
Device creation
Score 1 of 1
Question:
A financial clerk is posting an FI-CA document. Which scenarios can be

posted?
Response:
totaling $25.
totaling $25.
totaling $25.
Score 1 of 1
Question:
You have scheduled the report for activating future changes (BUSPCDACT).
You find that future changes are not activated when expected.
Response:
Score 1 of 1
Question:
Which field value would enable you to determine if a device is a meter or a

transformer?
Response:
Score 1 of 1
Question:
A customer moves in to a premise and requests electricity service starting

on June 7. According to the schedule records, the scheduled meter reading
date is June 29, the scheduled billing date is July 1, and the allocation date
for billing is June 30.
Given that batch billing is executed every night with all portions included,
what is the first day the customer's contract could be billed?
Response:
June 29
June 7
June 30
July 1
Score 0 of 1
Question:
Within the document display transaction, you find a document with one
item that has 12 repetition items. Which documents can create this
situation?
Response:
Score 1 of 1
Question:
What is the SAP recommended approach for a company to validate address

data with external vendors?
Response:

Score 1 of 1
Question:
Which questions can you answer based on a review of the installation data
environment?
Response:
Score 1 of 1
Question:
A landlord complains that the service was not activated in their name after
the tenant moved out. What could be the reason?
Response:
Score 1 of 1
Question:
You use parallel processing to execute the dunning proposal. A variant for
object VKONT is used with interval size 1000 and the number of intervals
as 1000.
Which of the following is a result of the batch scheduling process?
Response:
Score 1 of 1
Question:

Response:
Bank accounts
Payment terms
Creditworthiness
Interest key
Score 1 of 1
Question:
You are attempting to create master data to test the billing process. When
you perform a full installation for the device, you must input the rate type
for each billing-relevant register. You enter a valid value in the rate field
and choose enter.
Why might the system return an error message and prevent you from
saving?
Response:
Score 1 of 1
Question:
A utility company bills monthly, and considers any billing period that has a
length of 25-35 days to be a normal monthly bill.
Where would you enter the interval so that when interval-based period
control is selected, the billing engine considers the billing period length
when determining the rate step calculation?
Response:
In the price key
In the portion
In the fact value
Score 1 of 1
Question:

Response:
Outgoing payments
Dunning
Outsorting
Interest
Central block
Score 1 of 1
Question:
You create a business partner in the role of contract partner and attempt
to create a Sales and Distribution document for requested goods. However,
the system outputs an error message stating that the customer does not
exist.
Which IS-U Customizing setting has most likely not been made?
Response:
Contract customer
Reference customer
Standard customer
Score 1 of 1
Question:
- Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category
When you try to do a full installation, you receive a system error. What
would most probably be the cause of the error in this scenario?
Response:

Score 1 of 1
Question:
You want to perform period-related billing using load shape data. How
would you set this up?
Response:




Score 1 of 1
Question:
What can you conclude from the information shown in the SAP CRM
Interaction Center?
Response:
Score 1 of 1
Question:
With which other components is the Industry Solution for Utilities directly
integrated?
Response:
Accounts Payable
Time Management
Score 1 of 1
Question:
Which master data object enables electronic data exchange between

Response:
Contract account
Point of delivery
Connection object
Supply contract
Score 1 of 1
Question:

Response:
Creditworthiness
Returns amount
Returns reason
Clearing category
Returns reason
Returns amount
Returns category
Clearing category
Returns history
Creditworthiness
Tolerance group
Returns amount
Tolerance group
Returns history
Payment document
Returns category
Score 1 of 1
Question:
Which optional tasks are supported by configuration in the invoicing

process?
Response:
Dunning
Write off

Account maintenance
Dunning

Interest on credits
Account maintenance
Score 1 of 1
Question:
You post a receivable for a contract account and receivable account

What information could you change within the posting document that
would enable the system to determine a different receivable account?
Response:
Score 1 of 1
Question:
Which area of Basic Functions supports Central Address Management by

providing data quality checks when address information is entered?
Response:
Score 0 of 1
Question:
Which processes can be directly called within the account display

transaction?
Response:
Change contract
Mass change
Score 1 of 1
Question:

Response:
Invoicing
Payment lot posting

Document reversal
Account maintenance

Payment lot posting
Account maintenance
Invoicing
Account maintenance
Score 1 of 1
Question:
New service locations have been added to the service territory and must be
sequenced using the street route component of the Meter Reading
Organization.

Response:
Score 1 of 1
Question:
You define portions and meter reading units (MRUs) for a customer who
bills monthly on an interval basis. Every other month is scheduled to be
estimated.
Which settings can be maintained during schedule master record

configuration?
Response:
Score 1 of 1
Question:
When reviewing the account balance display transaction (FPL9) you notice
that all of the documents start with different numbers.
Based on this information, what else can you conclude to be different

about the documents?
Response:
The origin keys
The document types
The posting dates
Score 1 of 1
Question:

Response:
Interval
Start date
Interval type
Rounding amount
Score 1 of 1
Question:
You discover that some work orders within a regional structure area are
receiving incorrect maintenance plant assignments.
Which of the following steps may be required to resolve the inconsistency?

Response:
Score 1 of 1
Question:
What is the required technical master data for the SAP IS-U move-in?
Response:
Connection object
Installation
Premise
Contract account
Installation
Premise
Connection object
Installation
Device
Contract
Installation
Premise
Score 1 of 1
Question:
A customer integrates with an automated meter reading operation system.

Which point of delivery role must be selected to enable communication
with this system?
Response:
Score 1 of 1
Question:
Devices of a particular device category are due for certification. What is

the correct process to replace the sample devices?
Response:




Score 1 of 1
Question:

Response:
Contract partner
Vendor
Organization
Group
Natural person
Score 1 of 1
Question:
What information is contained in the general ledger items portion of the

FI-CA document?
Response:
Net due date
Posting date
Tax data
Score 1 of 1
Question:
What is the valid sequence for processing scheduled meter readings?

Response:
1. Create orders
1. Create orders
4. Validate orders
1. Create orders
3. Output orders
4. Upload orders
1. Output orders
4. Validate orders
5. Upload orders
Score 0 of 1
Question:
Which transactions support the FI-CA integration with General Ledger

Accounting?
Response:
Score 1 of 1
Question:
A contract account has multiple services including deregulated electricity,

gas, water, and waste water. The joint invoicing indicators are set on the
contracts as follows:

Gas = 3 (must not),
Water = 2 (can),
How many invoices are produced when you execute the invoice process if
billing documents exist for the Electric Distribution, Gas, and Water
services?
Response:
Score 0 of 1
Question:
Why does the meter reading status show an asterisk while reviewing a
specific meter reading using Manual Monitoring (EL31)?
Response:
Score 1 of 1
Question:
If the variant settings for transaction FPL9 only include non-statistical

items, which items would you always see?
Response:
Dunning charges
Payment on account
Score 1 of 1
Question:
The user successfully executed the individual bill transaction for the
contract account. The account balance was not updated. Why could this
have happened?
Response:

Score 1 of 1
Question:
For a metered contract, a meter reading is posted with a date of November

15. When you attempt to create an individual bill for this contract on
November 16 you receive a billing error.

Response:
Score 0 of 1
Question:
When a device is replaced, which data of the old device is automatically

transferred to the new device?
Response:
Meter reading data
Register group
Rate data
Score 1 of 1
Question:
A housing cooperation builds a new apartment complex with 10 units. Each
apartment is individually provided with electricity and is expected to be
billed separately. The electricity company requires that all meters measure
on and off-peak consumption. All meters should be centrally installed.
What is the minimum number of data objects you need to create?

Response:
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
Score 1 of 1
Question:

Response:
Returns
Archiving
Payments
Interest
Deferral
Score 1 of 1
Question:
A supplier has won new customers in a gas and electricity network. How
can the network subdivisions be modeled in IS-U?
Response:
By grid level type
By grid level
Score 1 of 1
Question:
Which of the following documents can be used to generate an individual

invoice?
Response:
SD billing request
Print document
Score 1 of 1
Question:

Response:
Install devices
Score 1 of 1
Question:
A factor operand FACTOR1 is defined in the master data as follows:
In installation facts, FACTOR1 has a value of 10 from November 1 2012 to

December 31 9999.
In rate facts, FACTOR1 has a value of 1 from July 1 2012 to December 31 9999.
In rate category facts, FACTOR1 has a value of 5 from June 1 2012 to December 31
9999.
Using this master data, you bill the contract from July 1 2012 to July 31
2012.
What value will the billing engine determine for the operand FACTOR1?
Response:
16
10
Score 1 of 1
Question:
Response:
Score 1 of 1
Question:
In the attached image you can see a double-rate meter (Dev. 1), controlled
by a ripple control receiver (ARCR). One of the registers in Dev. 1 has a
relationship with a register in another meter (Dev. 2). Consumption in Dev.
2 is automatically deducted from consumption in the main register in Dev.
1 during the billing run.
Response:
Score 1 of 1
Question:
The Shop-Smart department store chain has entered your service territory
with 8 stores in different regions. Each store's consumption bill must be
sent to the respective store as well as to the head office. One central
business partner will be created to represent the department store chain.

Response:
Score 1 of 1
Question:
A billing document is outsorted and needs to be corrected. How do you

proceed?
Response:




Score 1 of 1
Question:

Response:
Company code
Division
Account class
Company code
Payment terms
Clearing category
Division
Company code
Division
Score 0 of 1
Question:
Your customer has multiple portions defined, and is designing the meter
reading units (MRUs) to be allocated. Which rule is applicable?
Response:
Score 1 of 1
Question:
A company decides that all newly created connection objects will be

Based on your recommendation, what should the company be made aware

of?
Response:

application data.

differentiator.
Score 0 of 1
Question:
Which processes are supported within the standard SAP CRM Utilities
Interaction Center agent business role?
Response:
Score 1 of 1
Question:
Response:
FICA document
Point of delivery
Installation
Contract account
Score 1 of 1
Question:
Customer service agents use the account display transaction (FPL9) to

display information. How do you add an additional field to the display?
Response:

Question Results
Score 1 of 1
Question:
You have scheduled the report for activating future changes (BUSPCDACT).
You find that future changes are not activated when expected.
Response:
Score 1 of 1
Question:
What is the valid sequence for processing scheduled meter readings?

Response:
1. Create orders
4. Validate orders
1. Output orders
4. Validate orders
5. Upload orders
1. Create orders
3. Output orders
4. Upload orders
1. Create orders
Score 1 of 1
Question:
Which of the following are valid relationships for technical master data
creation?
Response:
numbers.
Score 1 of 1
Question:
New service locations have been added to the service territory and must be
sequenced using the street route component of the Meter Reading
Organization.

Response:
Score 1 of 1
Question:
The system should propose data elements when you create technical
master data. Which standard option is available for accomplishing this?
Response:
Score 1 of 1
Question:
Your customer has multiple portions defined, and is designing the meter
reading units (MRUs) to be allocated. Which rule is applicable?
Response:
Score 1 of 1
Question:
A billing document is outsorted and needs to be corrected. How do you

proceed?
Response:




Score 1 of 1
Question:
In the attached image you can see a double-rate meter (Dev. 1), controlled
by a ripple control receiver (ARCR). One of the registers in Dev. 1 has a
relationship with a register in another meter (Dev. 2). Consumption in Dev.
2 is automatically deducted from consumption in the main register in Dev.
1 during the billing run.
Response:
Score 1 of 1
Question:
Dunning procedure A1 is defined with two levels, 01 and 02. Level 01 has a
dunning frequency of 1 day and days in arrears of 7. Level 02 has a
dunning frequency of 5 days and days in arrears of 17. A customer has an
open item due on June 5 and was dunned to level 01 on June 12.
If dunning is executed every day, on which date will level 02 be reached?

Response:
June 22
June 13
June 19
June 29
Score 1 of 1
Question:
Why does the meter reading status show an asterisk while reviewing a
specific meter reading using Manual Monitoring (EL31)?
Response:
Score 1 of 1
Question:
You are attempting to create master data to test the billing process. When
you perform a full installation for the device, you must input the rate type
for each billing-relevant register. You enter a valid value in the rate field
and choose enter.
Why might the system return an error message and prevent you from
saving?
Response:

Score 1 of 1
Question:
A nonresidential tariff specifies that the delivery charge is calculated based

on an hourly price. Which master data object should be used to store the
hourly prices?
Response:
Elementary profile
Price key
Fact group
Synthetic profile
Score 1 of 1
Question:
Which optional tasks are supported by configuration in the invoicing

process?
Response:

Account maintenance
Dunning

Interest on credits

Dunning
Write off
Account maintenance
Score 1 of 1
Question:
Which processes can be directly called within the account display

transaction?
Response:
Mass change
Change contract
Score 1 of 1
Question:
What can you conclude from the information shown in the SAP CRM
Interaction Center?
Response:

Score 1 of 1
Question:
On May 15, you try to process dunning for an account with an issue date of
May 10. Why does dunning fail to produce a result?
Response:
Score 1 of 1
Question:
You create a business partner in the role of contract partner and attempt
to create a Sales and Distribution document for requested goods. However,
the system outputs an error message stating that the customer does not
exist.
Which IS-U Customizing setting has most likely not been made?
Response:
Reference customer
Contract customer
Standard customer
Score 1 of 1
Question:
A company is mandated to provide a specific number of days before an
invoice is considered past due. A customer contacts the company asking to
receive friendly-reminder SMS text messages after the invoice becomes
past due.

Response:
Collection Strategy
Payment Terms
Tolerance Group
Score 1 of 1
Question:
What information is contained in the general ledger items portion of the

FI-CA document?
Response:
Net due date
Tax data
Posting date
Score 0 of 1
Question:

Response:
Score 1 of 1
Question:
Which of the following is always necessary for an SAP IS-U move-in

document?
Response:
The device
The premise
Score 1 of 1
Question:

Response:
Install devices
Score 1 of 1
Question:
Which of the following processes is unable to establish a billing construct

that is billable?
Response:
Move Contract
Supply Scenario
Owner Allocation
Meter Reading
Score 1 of 1
Question:
With which other components is the Industry Solution for Utilities directly
integrated?
Response:
Accounts Payable
Time Management
Score 1 of 1
Question:
A contract account has multiple services including deregulated electricity,

gas, water, and waste water. The joint invoicing indicators are set on the
contracts as follows:
Gas = 3 (must not),
Water = 2 (can),
How many invoices are produced when you execute the invoice process if
billing documents exist for the Electric Distribution, Gas, and Water
services?
Response:
Score 0 of 1
Question:
If the variant settings for transaction FPL9 only include non-statistical

items, which items would you always see?
Response:
Payment on account
Dunning charges
Score 1 of 1
Question:

Response:
Returns
Deferral
Archiving
Interest
Payments
Score 1 of 1
Question:
You discover that some work orders within a regional structure area are
receiving incorrect maintenance plant assignments.
Which of the following steps may be required to resolve the inconsistency?

Response:
Score 1 of 1
Question:

Response:
Text
Document type
Score 1 of 1
Question:
Before you executed meter reading order creation, you established the
appropriate control functions to influence the order creation process.
Which control function can you specify for order creation?
Response:
Score 1 of 1
Question:
Which master data object enables electronic data exchange between

Response:
Point of delivery
Supply contract
Contract account
Connection object
Score 1 of 1
Question:
You post a receivable for a contract account and receivable account
What information could you change within the posting document that
would enable the system to determine a different receivable account?
Response:
Score 1 of 1
Question:
Which SAP technical master data object can be influenced by the SAP
regional structure?
Response:
Business partner
Point of delivery
Connection object
Premise
Score 1 of 1
Question:

What information do you need specifically for a technical installation?
Response:
Activity date
Device information
Score 1 of 1
Question:
Which SAP CRM process results in a product allocation in IS-U?

Response:
Move-In
Move Contract
Move-In
Move-In/Out
Score 1 of 1
Question:
Which questions can you answer based on a review of the installation data
environment?
Response:
Score 1 of 1
Question:
Which area of Basic Functions supports Central Address Management by

providing data quality checks when address information is entered?
Response:
Score 0 of 1
Question:
Which transactions support the FI-CA integration with General Ledger

Accounting?
Response:
Score 1 of 1
Question:
Into which SAP Utilities process is the creation of service orders

integrated?
Response:
Device creation
Score 1 of 1
Question:
A utility company bills monthly, and considers any billing period that has a
length of 25-35 days to be a normal monthly bill.
Where would you enter the interval so that when interval-based period
control is selected, the billing engine considers the billing period length
when determining the rate step calculation?
Response:
In the portion
In the price key
In the fact value
Score 1 of 1
Question:
Customer service agents use the account display transaction (FPL9) to

display information. How do you add an additional field to the display?
Response:
Score 1 of 1
Question:
A housing cooperation builds a new apartment complex with 10 units. Each

apartment is individually provided with electricity and is expected to be
billed separately. The electricity company requires that all meters measure
on and off-peak consumption. All meters should be centrally installed.
What is the minimum number of data objects you need to create?

Response:
10 Device locations
10 Register groups
20 Registers
10 Devices
1 Premise
1 Device location
1 Register group
2 Registers
10 Devices
10 Premises
1 Device location
1 Register group
1 Register
20 Devices
10 Premises
10 Device locations
10 Register groups
10 Registers
20 Devices
1 Premise
Score 1 of 1
Question:
What is the required technical master data for the SAP IS-U move-in?
Response:
Connection object
Installation
Premise
Contract
Installation
Premise
Contract account
Installation
Premise
Connection object
Installation
Device
Score 1 of 1
Question:
Response:
Group
Vendor
Contract partner
Organization
Natural person
Score 1 of 1
Question:
A tariff requires that for the same contract account, the consumption from
the water meter is used to bill the water consumption charge and the
waste water consumption charge.
How can the water meter be installed to meet this tariff requirement?
Response:
Score 1 of 1
Question:

Response:
Interval
Start date
Interval type
Rounding amount
Score 1 of 1
Question:
Within the document display transaction, you find a document with one
item that has 12 repetition items. Which documents can create this
situation?
Response:
Score 1 of 1
Question:
Which field value would enable you to determine if a device is a meter or a

transformer?
Response:

Score 1 of 1
Question:
You define portions and meter reading units (MRUs) for a customer who
bills monthly on an interval basis. Every other month is scheduled to be
estimated.
Which settings can be maintained during schedule master record

configuration?
Response:
Score 1 of 1
Question:
A customer moves in to a premise and requests electricity service starting

on June 7. According to the schedule records, the scheduled meter reading
date is June 29, the scheduled billing date is July 1, and the allocation date
for billing is June 30.
Given that batch billing is executed every night with all portions included,
what is the first day the customer's contract could be billed?
Response:
June 7
June 29
July 1
June 30
Score 0 of 1
Question:
How could you change the billing date for a single customer without
Response:
Change the portion.
Score 1 of 1
Question:
Which of the following must exist before an agent can create an automatic
billing document?
Response:
Posted payment
Score 1 of 1
Question:
The Shop-Smart department store chain has entered your service territory
with 8 stores in different regions. Each store's consumption bill must be
sent to the respective store as well as to the head office. One central
business partner will be created to represent the department store chain.

Response:
Score 1 of 1
Question:
The user successfully executed the individual bill transaction for the
contract account. The account balance was not updated. Why could this
have happened?
Response:
Score 1 of 1
Question:
- Connection object
- Premise
- Installation
- Point of delivery
- Device location
- Register group
- Device category
When you try to do a full installation, you receive a system error. What
would most probably be the cause of the error in this scenario?
Response:
Score 1 of 1
Question:
Why could a final invoice fail to be created after the customer reported a
move-out?
Response:
Score 1 of 1
Question:
Which criteria are used to group the underlying FICA documents for
Response:
Company code
Transaction
Segment
Creation date
Currency
Score 1 of 1
Question:
You enter a meter reading manually and receive a message informing you
that the reading failed a relative tolerance validation. What type of meter
reading validation is this?
Response:
Fixed validation
Score 1 of 1
Question:

Response:
Score 1 of 1
Question:
A company decides that all newly created connection objects will be

Based on your recommendation, what should the company be made aware
of?
Response:

application data.

differentiator.
Score 1 of 1
Question:
When a device is replaced, which data of the old device is automatically

transferred to the new device?
Response:
Register group
Rate data
Meter reading data
Score 1 of 1
Question:
Devices of a particular device category are due for certification. What is

the correct process to replace the sample devices?
Response:




Score 1 of 1
Question:
You use parallel processing to execute the dunning proposal. A variant for
object VKONT is used with interval size 1000 and the number of intervals
as 1000.
Which of the following is a result of the batch scheduling process?

Response:
Score 1 of 1
Question:
Which attribute determines the data that is chosen for viewing in the
account display?
Response:
Line layout variant
Balance group
Sort variant
List category
Score 1 of 1
Question:
You are operating in a deregulated market where a single service provider

(ACME Service Provider) has multiple roles: measure grid usage and send
bills to customers.
What can you conclude about ACME Service Provider's role within this
market?
Response:
contract.
Score 1 of 1
Question:

Response:
Payment lot posting
Account maintenance
Invoicing
Account maintenance
Payment lot posting

Document reversal
Account maintenance
Invoicing
Score 1 of 1
Question:

Response:
Company code
Division
Account class
Company code
Payment terms
Company code
Division
Clearing category
Division
Score 1 of 1
Question:
A factor operand FACTOR1 is defined in the master data as follows:
In installation facts, FACTOR1 has a value of 10 from November 1 2012 to

December 31 9999.
In rate facts, FACTOR1 has a value of 1 from July 1 2012 to December 31 9999.
In rate category facts, FACTOR1 has a value of 5 from June 1 2012 to December 31
9999.
Using this master data, you bill the contract from July 1 2012 to July 31
2012.
What value will the billing engine determine for the operand FACTOR1?
Response:
10
16
Score 0 of 1
Question:

Response:
Outsorting
Interest
Central block
Outgoing payments
Dunning
Score 1 of 1
Question:
What is the SAP recommended approach for a company to validate address

data with external vendors?
Response:
Score 1 of 1
Question:
When reviewing the account balance display transaction (FPL9) you notice
that all of the documents start with different numbers.
Based on this information, what else can you conclude to be different

about the documents?
Response:
The document types
The posting dates
The origin keys
Score 1 of 1
Question:
A supplier has won new customers in a gas and electricity network. How
can the network subdivisions be modeled in IS-U?
Response:
By grid level type
By grid level
Score 1 of 1
Question:
Which object can be used in monitoring (EL31) to view meter reading

results?
Response:
Device location
Contract
Connection object
Contract account
Score 1 of 1
Question:
Which types of services are supported by the Industry Solution for

Utilities?
Response:
Waste disposal
Mobile telephone
Electricity
Toll collection
Waste water
Score 1 of 1
Question:
A financial clerk is posting an FI-CA document. Which scenarios can be

posted?
Response:
totaling $25.
totaling $25.
totaling $25.
Score 1 of 1
Question:

Response:
Returns history
Creditworthiness
Tolerance group
Returns amount
Returns reason
Returns amount
Returns category
Clearing category
Creditworthiness
Returns amount
Returns reason
Clearing category
Tolerance group
Returns history
Payment document
Returns category
Score 1 of 1
Question:
Which of the following is a valid sequence for processing payment lots

after they have bee created?
Response:
1. Post lot
2. Close lot
3. Change lot
1. Close lot
2. Post lot
3. Postprocess lot
1. Post lot
2. Close lot
3. Postprocess lot
1. Change lot
2. Post lot
3. Close lot
Score 1 of 1
Question:
A customer integrates with an automated meter reading operation system.

Which point of delivery role must be selected to enable communication
with this system?
Response:
Score 0 of 1
Question:

information?
Response:
Winding group
Command group
Register group
Input/output group
Score 1 of 1
Question:
You want to perform period-related billing using load shape data. How
would you set this up?
Response:




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SAP Certified Associate - Utilities with SAP ERP 6.

Which of the following is always necessary for an SAP IS-U

The move-in meter reading

The actual move-in date

A device can be installed in different ways.

Business partner or installation

Connection object or device location

A housing cooperation builds a new apartment complex with

Which of the following is a valid sequence for processing

You create a business partner in the role of contract partner

Which IS-U Customizing setting has most likely not been

Which optional tasks are supported by configuration in the

Post a new receivable

Late payment charges on receivables

Interest on cash securities

You use parallel processing to execute the dunning proposal.

Which of the following is a result of the batch scheduling

Only one interval has less than 1000 accounts.

All intervals will start processing at the same time.

All intervals will finish processing at the same time.

Each interval will generate 1000 dunning activities.

Which criteria are required to create an installment plan?

Which questions can you answer based on a review of the

How many contracts have been reversed?

Has a move-out been reported for each of the allocated contracts?

Have multiple contracts been allocated to the installation?

Which blocks can you set on the contract account?

Your customer has multiple portions defined, and is designing

A portion's MRUs must be allocated to the same regional structure eleme

A portion's MRUs must be allocated to the relevant billing classes.

Why could a final invoice fail to be created after the customer

The move-out date was not entered.

The final meter reading result was not entered.

The dunning procedure was not changed.

The move-out confirmation did not take place.

Which factors can influence the returns process?

When a device is replaced, which data of the old device is

Meter reading data

Register-related periodic consumption

What is the valid sequence for processing scheduled meter

If the variant settings for transaction FPL9 only include non-

Collective billing receivables

Source receivables for installment plans

Paid security deposits

The system should propose data elements when you create

Include premise type in the political regional structure

Include meter reading unit in the postal regional structure

Include premise type in the postal regional structure

Which object requires you to define an outsorting check

Which area of Basic Functions supports Central Address

Organizational Data Model

Postal Regional Structure

Company Regional Structure

A nonresidential tariff specifies that the delivery charge is

You have scheduled the report for activating future changes

The fields maintained in Customizing for utility contracts

You have created the following master data:

When you try to do a full installation, you receive a system

The installation is not billing-relevant.

A valid business partner is missing.