Digital Cities Program Legazpi City Roadmap

digitalcitiesph roadmap
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LEGAZPI CITY
A Digital Industries Guide to
Invest in Legazpi City
www.digitalcitiesph.com/Legazpi
I. Executive Summary 3
II. State of the Philippine IT-BPM Industry 5
A. IT-BPM Sectors
B. Industry Growth Outlook
C. Government Support
III. The Digital Cities PH Program 10

IV. Background of the City 13
V. City SWOT Analysis
28
TABLE OF VI. Strategic Initiatives
31
CONTENTS VII. Implementation Plan 32
VIII. Innovation Ecosystem 38
IX. Digital Champions 42
X. Around Legazpi City 43
XI. Stakeholders Points 44
XII. Legazpi ICT Council 45
XIII. Legazpi City ICT DIrectory 46
XIV. Contacts 48
XV. Useful Links 53
XVI. Acknowledgements 54
1
LEGAZPI
Executive Summary
Legazpi City is one of the 25 ideal locations in the Philippines identified
under the Digital Cities 2025 Program. Its inclusion in the list validates the
strong collaboration among stakeholders in government, private sector
and the academe. Today, more than ever - Legazpi, the trade and economic
center of the Province of Albay is ready to embrace the prospects of a
thriving digital economy.
Legazpi, officially the City of Legazpi , is a 2nd class Component City and capital of the
Province of Albay, Philippines. Legazpi is the Regional Center and largest City in the Bicol
Region, in terms of population. It is the region's center of tourism, education, health services,
commerce and transportation. The City is composed of two districts, namely: Legazpi Port and
Old Albay District.
Legazpi City is a catalyst for economic growth in Bicol. It offers various opportunities for
investors to set up a thriving business in the locality given its business – friendly policies and
programs, and strong alliance with the private sector. The City’s business – friendly initiatives
are strong affirmations of our call for investor’s locational decision.
In 2020, Legazpi City has been recognized by the Department of Trade and Industry as the
2nd Most Competitive Component City in the Philippines, given our good planning and
programming, positive and dynamic business and investment climate, transparency, sound
and stable political, legal and regulatory environment that are supported by good governance,
and favorable business climate.
3
LEGAZPI
Like any other locality, the City of Legazpi
has been caught off-guard by the global
outbreak of Covid-19 pandemic. All
aspects of life and work has been affected,
causing major disruptions to businesses
and communities. But, time and again, the
biggest threat is not the problem itself, but
rather what is crucial for the City is in the
preparation, management, response and
rehabilitation efforts.
The Covid-19 pandemic negatively impacted the well-being of all, but the City of Legazpi has
shown incredible resilience by working together with various stakeholders to get through these
difficult and uncertain times. It has implemented several aggressive measures to mitigate the
impact of the virus, with coordinated actions on how to be able to recover and move forward,
such as border closures, quarantines and travel bans, changing the standards around hygiene
(e.g. frequent hand washing, wearing of masks & face shields), the enactment of Covid-19
tracking system, policies and protocols, and reducing the spread of the virus will depend
significantly upon increasing the “social distance” between people. These measures will entail
a change in behaviors/lifestyle of the people, multiple sector involvement, and mobilization of
resources, strong communication and media support.
AAt this point, working on preventing future outbreaks and MOVING FORWARD through the
City’s Rehabilitation Plan, is now being pursued by the City Government of Legazpi through its
One Vision – focusing on WORKING TOGETHER for HUMAN HEALTH AND WELL-BEING,
CLIMATE & ENVIRONMENT, ECONOMIC RECOVERY & INCLUSIVE GROWTH, as well as
EQUALITY & GOOD GOVERNANCE.
Under the ‘new normal,’ Good Governance is still on top of the Chief Executive’s political
agenda. Notwithstanding the pandemic, and as a testament to its sound and proper
administration efforts, Legazpi City has been granted numerous awards as: Top 2 - Most
Competitive Component City in the Philippines (2020); 1st Place - Best in LGU Internal
Processes (G21) Award (2020); DILG-Seal of Good Local Governance Award (2020); 1st
Place, Best in EGOV Digital Finance Empowerment (G21) Award (2019); 2018 Most Business
Friendly Component City; and 2017 Institute for Solidarity in Asia Gold Trailblazer Award,
among others.
The various awards have been made possible through a number of consultations and
engagements of concerned government and non-government entities of the City, holding the
promise that collaborative partnership can influence project implementation, success and
sustainability.
4
The State of the Philippine
IT-BPM Industry
The Philippines is a top tier destination for Information Technology –
Business Process Management (IT-BPM) services, and is counted among
the leaders in the market. In a span of four decades, the sector has achieved
significant growth and progress, in terms of expanding its share of the global
market. Today, it is the number one destination for voice-related services,
and rapidly growing its capability and potential to offer non-voice BPM and IT
services to an increasingly broader set of clients worldwide. The Philippine
IT-BPM sector has grown rapidly with a potential market revenue growth of
5.5% and headcount growth of 5.0% per annum from 2020 to 2022.
HISTORY
The Philippine IT-BPM industry started as early as the 1980s with companies
like Andersen Consulting and Innodata providing software development and
document processing services. In the next decade, multinational corporations
like Citibank and Procter & Gamble set up their back office operations in the
Philippines to support their operations in the US.
The new decade saw the entry of the major call center outsourcing
companies like Sykes and Convergys. This was the start of a massive growth
trajectory over the next ten years, with the major providers from India also
joining the fray.
The start of the millennium also saw the different subsectors growing such
that each started organizing themselves into their own organizations,
following the lead of the software subsector.
5
The IT-BPM Subsectors
Since 2010, the Philippines has been the leading voice BPM services
provider surpassing all other markets. Today, the industry has proven its
ability to evolve by expanding to multi-tower and higher-value services that
have attracted investors and locators globally. Offering more complex and
digitally-enabled non-voice services, the Philippine IT-BPM industry has
transformed to an omnichannel delivery model and continues to provide
niche business process services to various industries.
The Philippines offers a diverse range of services to global buyers

beyond its traditional strength in voice-based services: contact center &
BPO, IT services, health information management services, animation
and game development services, and global in-house centers.
These subsectors are organized under their respective organizations:

Animation Council of the Philippines (ACPI)
Contact Center Association of the Philippines (CCAP)
Game Developers Association of the Philippines (GDAP)
Global In-House Center Council (GICC)
Healthcare Information Management Association of the Philippines (HIMAP)
Philippine Software Industry Association (PSIA)
All these organizations fall under the umbrella of the Information

Technology and Business Process Association of the Philippines or
IBPAP.
6
The Philippine Advantage
The success of the IT-BPM industry is the result of several factors:
Robust and diverse talent – the Philippines has a 95% literacy rate, with
most people able to speak in English. More than 50% of the population
is between the ages of 15 and 49. They possess good communication
skills and a high service orientation, characteristics vital to success in
the industry.
Cost competitive – the Philippines provides high quality talent at very

competitive rates.
Expanding infrastructure – the availability of IT parks has helped IT-BPM

companies expand very quickly. In addition, the Digital Cities program
(and prior to this, the Next Wave Cities program) has helped cities
outside the national capital region to develop and attract IT-BPM
locators.
Strong linkages with the government, academe and industry – through

the leadership of IBPAP, the industry has maintained a close working
relationship with its partners. The government has been supportive in
providing fiscal incentives to investors.IBPAP is working closely with the
academe to help bridge any skills gaps that may exist.
Leading in voice capabilities and growing in IT and non-voice business

processing
7
Economic Impact
The Philippine IT-BPM industry has shown tremendous gains in the last 15
years. From revenues of US$3.45B in 2006, the industry is forecasted to
contribute US$29.11B to the economy by 2022. This represents about 8% of
the country’s gross domestic product (GDP).
More significantly, the industry has grown from 236,000 full time employees
in 2006 to a forecasted employment of 1.432 million in 2022.
8
Aside from its direct employment of 1.3 million (as of 2019), the industry
also generated about 4.2 million indirect jobs. The industry works 24 hours a
day, 7 days a week and as such, required support industries like
transportation and food services on a full time basis. This accounts for the
additional jobs created by the industry.
The industry, in partnership with the Department of Information &

Communications Technology (DICT), is a strong advocate of providing jobs
in the countryside. The Next Wave Cities program has so far generated
345,000 jobs outside the National Capital Region. With the Digital Cities
Program, the industry is aspiring to grow the countryside contribution to
about 30% of total employment.
Government Partnership & Support
The IT-BPM industry has been working closely with, and gaining support
given by government agencies such as:
Department of Labor and Employment (DOLE)

Department of Education (DepEd)
Department of Transportation (DOTr)
Department of Tourism (DOT)
Commission on Higher Education (CHEd)
Department of Trade and Industry (DTI)
Department of Science and Technology (DOST)
National Economic Development Authority (NEDA)
Department of Public Works and Highways (DPWH)
Department of Interior and Local Government (DILG)
Technical Education and Skills Development Authority (TESDA)
Philippine Economic Zone Authority (PEZA)
The Philippines continues to make considerable progress in the areas of

ease of doing business and country competitiveness. For the next phase of
IT-BPM, the Philippines will see joint initiatives for talent attraction and
development, country marketing, policy shaping, and inclusive growth.
9
The Digital Cities
Program
The Department of Information and
Communications Technology (DICT), together
with the IT and Business Process Association of
the Philippines (IBPAP) and Leechiu Property
Consultants (LPC), has been advocating for
inclusive growth and development around the
Philippines through the Next Wave Cities™
program since its inception in 2009.
In 2018, with the help of the National ICT Confederation of the Philippines
(NICP), DICT and IBPAP rebranded Next Wave Cities into Digital Cities as a
response to the findings of research firm Tholons when it comes to innovation,
the startup ecosystem, and digital transformation.
The digitalcitiesPH Portal was also launched that year with the goal of providing
current and prospective locators with a comprehensive overview of the
investment landscape and offer them strategic insights on cities and
municipalities across the country.
This 2020, DICT, IBPAP, and LPC launched Digital Cities 2025 to further
highlight the value of countryside development and the capability of key locations
outside Metro Manila to become thriving business districts and viable investment
hubs for IT-BPM services. These Digital Cities will hopefully motivate existing
players to expand beyond the National Capital Region and encourage new ones
to set up shop in the Philippines.
10
The Digital Cities 2025 Scorecard
The Digital Cities scorecard is a four-point evaluation system that assesses
possible IT-BPM locations against factors that make a city attractive to investors
and locators. These four factors are: talent availability, infrastructure, cost-
effectiveness, and business environment.
The criteria used to measure talent availability include number of graduates of
higher education, senior high, and technical vocational courses within a 25-
kilometer radius of the location’s center; presence of educational institutions
deemed as Centers of Excellence (COEs) or Centers of Development (CODs);
and the location’s share in the region’s pool of professionals—an indicator of
talent density.
Considerations for infrastructure were: expanse of commercial real estate;
accessibility by air, land, and sea; capacity of the power and telecommunications
grid; number of hotels and other accommodations; presence of major shopping
malls; sufficient health facilities; and quality of road networks.
For cost-effectiveness, the scores were based on: wage, power, and rental rates.
Lastly, the following were taken into account for business environment: availability
of PEZA IT Ecozones; existence of a local ICT Council; scope of the IT-BPM
industry’s footprint; vulnerability to natural disturbances; as well as security issues
like travel advisories and crime rates.
The “ideal” Digital City, one that would score 100 percent, would require to meet
the following parameters (by importance per metric):
11
By category, the talent-related metrics make up 40% of the weighted scores,
infrastructure-related metrics 30%, cost-related metrics 10%, and business
environment 20%. The scores for each Digital City reflect how close or far it is
from the ideal scenario based on predetermined points and weights for each
metric. As much as possible, only the latest data from single, credible sources are
used to determine the score for each metric for all Digital Cities.
Digital Cities Interventions

Aside from the identification of the 25 Digital Cities for 2025, DICT, in collaboration
with IBPAP and LPC, also aims to provide the necessary support in four (4) areas:
1. Institutional Development - A prerequisite for the other initiatives, institutional

development implies the engagement of relevant stakeholders, identification of areas
for improvement, and equipping them with the proper skills for the IT-BPM industry.
2. Talent Development and Attraction - Talent development and attraction activities

aim to promote careers in the industry, establish comprehensive capability
development programs for the workforce and academe, and implement upskilling and
reskilling initiatives for existing workforce and potential joiners.
3. Infrastructure Development - Complementing the institutional and talent

development initiatives, infrastructure development aims to provide stakeholders with
the tools and instruments fundamental to optimizing the city’s potential for IT-BPM
growth.
4. Marketing and Promotion - To promote the IT-BPM industry here and abroad, a
comprehensive marketing and communication strategy, together with advocacy
programs, for the countryside are necessary.
With the objective of elevating these locations to their full potential as a thriving IT-
BPM hub, the Interventions aim for alignment among government agencies in their
pursuit for countryside development and inclusive growth.
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BACKGROUND
Why Legazpi City?
Legazpi City’s strengths lie in its people – the visionary leadership of its
key actors in government and in the academe as well as the relentless
spirit of its stakeholders in ensuring that the City benefits from the
continually growing prospects of the Information and Communications
Technology (ICT) – driven industries. The foresight and dynamism of the
local government amidst all the challenges and the amiable nature of
Bicolanos towards its investors, when combined, make a winning case
for Legazpi’s quest as a digital city.
Similarly, the City of Legazpi has been identified in the Bicol Regional Physical Framework
Plan as one of the Region’s primary growth areas. It is the Regional Canter of National
Government Agencies (NGAs) and is the Canter of Education in the Region. The Albay
Provincial Framework Plan also identifies Metro Legazpi as a primary urban center and is
the hub of commerce, trade and industry, tourism, modern settlements, transportation,
telecommunications and medical services in the province.
Legazpi City is the catalyst for economic growth in the province and in the region, in
general. The entry of giant business groups from Ayala, SM, Robinson’s, Gaisano and
Camella has fortified the City’s investment role in Bicol Region.
Another welcome addition to the infrastructure development in the City, are the construction
of the International Cruise Ship Terminal and the Bicol International Airport.
14
Talent
CHED Region V Agency Report
Based on the table below, the number of Higher Education Institutions, composed of State
University and Colleges, Local Colleges and Universities in the province of Albay from SY
2018 until 2021 is 34 whereas in Legazpi City its 15. The number of enrollees in these Higher
Education Institutions for the SY 2018-2019 are as follows: 24,008 for SY 2018-2019 and 29,
816 for 2019-2020 for Albay province and 16, 195 for SY 2018-2019 and 21,833 for SY
2019-2020 for Legazpi City. The graduates for SY 2018 in the province of Albay is 9,057
while in Legazpi City its 5,672. This is a partial report from CHED RO V.
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Bicol University (BU)
Bicol University (BU), the premiere university in the Bicol region, is a SUC Level IV institution by
Department of Budget and Management (DBM) standards, established on June 21, 1969, following the
passage of Republic Act 5521. It has 17 colleges spread across its seven campuses in the Province of
Albay; with the College of Law and the College of Medicine as its latest addition.
As of latest count, Bicol University has 82 AACCUP accredited academic programs with three programs
accredited at Level IV. It is also a Level III accredited institution whose reputation as the premier
university in the Bicol region is rooted in its consistent top-level performance in various licensure
examinations becoming recognized as Top Performing School in Accountancy, Social Work, Midwifery,
Nursing, Education, and Engineering. Having sustained its offering of quality education to Bicolano
scholars, BU has been given its seal of excellence as CHED recognized Center of Excellence in Teacher
Education, Center of Development in Nursing Education, Center of Development in Fisheries Education,
and Center for Higher Education Research. Its commitment towards national thrusts and directions and in
meeting the needs of its community beyond the University borders is reflected in its programs and
projects as Base Agency for Bicol Consortium for Health Research and Development (BCHRD), and
Base Agency for Bicol Consortium for Agriculture, Aquatic, and Natural Resource Research and
Development (BCAARRD).
Over the years, it has earned its place as one of the 22 leading state universities in the Philippines. With
its vision of a “world-class education for social transformation,” BU has also been included as one of the
20 Higher Education Institutions (HEIS) in the British Council – CHED – University of Liverpool
Transnational Education Program. It is also a main participant among the 20 SUCs chosen by CHED in
its program on fostering “world-class education.” Propelled by its continuing commitment in the pursuit of
globally competitive and quality education, Bicol University is emerging as a key player in
internationalization, having been recently rated as three Star Institution by the Quacquarelli-Symonds
(QS) Intelligence Unit, the independent compiler of QS World University Rankings.
With its core values of Scholarship, Leadership, Character, and Service as its Four Pillars, Bicol
University sees itself continuously serving the Bicolano scholars and producing graduates serving in
various fields and offices across the globe and occupying prominent positions as catalysts for social
transformation. Bicol University will continue breaking barriers, and building milestones for world-class
education and social transformation. (Renelyn E. Bautista/BU-Communication and Public Relations
Office)
15
Southern Luzon Technological College Foundation, Inc.
Dubbed as the “School with a Heart”, Southern Luzon Technological College Foundation, Inc
(SLTCFI) is best known for offering quality and affordable education while serving the community
with its triad role as a school, a training institution, and a job placement arm.
Founded in the year 1990, SLTCFI has established a vast network of multi-sectoral government and
non-government partners and linkages in various industries like BPO, Tourism, Manufacturing,
Retail, Construction, and other industries further enabling it to cultivate globally competitive
graduates.
The first school to open doors of opportunities to local and international IT industry partners, SLTCFI
has cemented its partnerships with Huawei Technologies, Co. Ltd., Spring Valley Tech Corporation,
Amazon Web Services, and LayerTech Software Labs, Inc. SLTCFI’s collaboration with US-based
firm, the US Auto Parts Network, has enabled the institution’s talents to provide competent remote
services in web development, online web marketing, content copy writing, and customer service.
With this, SLTCFI has grown its own call center facility hosting accounts for Call Converge, AT&T,
Merchants/Cash Advance, Freeway/HIPP, Hikari, Motion and Airnex Telecommunications and
Consumer National.
As a training school and an industry itself, SLTCFI through People2Outsource (P2O) supplies
manpower to various call center companies like Convergys, HTMT, NuComm, Telus, IBM, PLDT,
Link2Outsource, Accenture and SITEL. The institution also handles legal transcription services on a
subcontract basis, providing clients with accurate, top-quality, and timely legal transcribed reports
with its highly trained legal transcriptionists and quality assurance specialists.
With a growing number of program offerings, Southern Luzon Technological College Foundation is
currently offering various degree programs regulated by the Commission on Higher Education
(CHED) under four different Departments: (1) College of Computer Studies; (2) College of Business
Administration; (3) College of Education; and (4) College of Tourism Management. SLTCFI also
offers specialized training programs regulated by TESDA and Junior and Senior High School
regulated by the Department of Education.
16
Talent
SLTCFI actively promotes Communication and Information Technology (ICT) as a primary industry
to uplift the economic situation in the Bicol Region. As the lead of the Albay ICT Association (AICTA)
and Legazpi ICT Council (LCICTC) in Legazpi City and Albay province, Ms. Rosemarie Quinto-Rey,
the School President/ CEO, was likewise elected as President and co-chair of the LGU in the named
associations respectively. SLTCFI is an active member of the National ICT Confederation of the
Philippines (NICP) and member-partner of the following organizations: Business Process
Association of the Philippines; Contact Center of the Philippines; Animation Council of the
Philippines, Inc; Health Care Information Management Outsourcing Association of the Philippines;
Philippine Software Industry Association; Phil Call and other IT BPO companies. Through its Skills
Enhancement and Educational Development for Students (SEEDS) Program, SLTCFI is partner
with Jollibee Foods Corporation, one of the largest food chains in the country. With the SEEDS
project, Jollibee Foods Corporation helps SLTCFI in supporting financially challenge students as
they complete their college education.
Southern Luzon Technological College Foundation Inc. continues to uphold its reputation as a self-
sustaining and socially responsible institution that cultivates wholistic and globally competitive men
and women through its quality and affordable education, manpower development and livelihood
programs, State-of-the-Art Facilities and modern approaches in global education. Anchored to its
guiding principle of “Keeping the Dreams Alive!”, SLTCFI is a lead institution in uplifting the Bicol
region and improving socio-economic status of the community.
DIVINE WORD COLLEGEOF LEGAZPI HISTORY AND DEVELOPMENT
The Divine Word College of Legazpi (DWCL) is a Catholic educational institution administered by
the Society of the Divine Word (SVD) missionaries since 1961, when they took over the
management of Liceo de Albay, a small diocesan high school for boys founded in 1947.
From an exclusive high school for boys, DWCL has grown to become a widely known and respected
co- educational institution offering programs for all levels, from kindergarten to graduate school.
These programs are housed in two sites—the South Campus, for most of the higher education
programs, and the North Campus, primarily for the basic education departments. The South
Campus is in the original location along Rizal Street corner Maria Clara St. (now named after Fr.
Joseph L. Bates, SVD, the first DWCL President). The North Campus is a five-hectare land at
Washington Drive, Legazpi City.
Over the past 60 years under SVD leadership, DWCL has served as a resource for the Church and
the country. It has produced many graduates in various fields, bearing the Divinian Graduate
Attributes of being God-fearing, Law-Abiding, Disciplined, Resilient, Interpersonally Skilled, Service-
Oriented, Competent, Passionate towards Work, Effective Leaders,and Responsible Stewards.
At present, DWCL offers 2 graduate programs and 17 undergraduate programs, 4 of which are in
their first 2-3 years of operation. Majority of the 13 established bachelor’s degree programs have
Level II re- accreditation from the Federation of Accrediting Associations of the Philippines, as
evaluated by the Philippine Accrediting Association of Schools, Colleges, and Universities.The rest
are in various steps of the accreditation process.
17
In its desire to help provide needed professionals, DWCL continues to offer even non-popular
programs as part of its mission. In addition, it has offered, since 1998, a Free Secondary Distance
Education Program (FSDEP) for adult working students. It also offers a Certificate in College
Teaching (CCT) course, as well as short-term TESDA NC II courses.
DWCL envisions itself as a

prestigious service-oriented
Catholic educational institution
with qualified, competent, and
committed academic and
administrative personnel
producing globally competitive
graduates guided by moral
values and the core values of
excellence, professionalism,
service, justice, peace, and
integrity of creation.
In accepting students to the institution, DWCL is guided by the principle of inclusivity, ensuring that
individuals have equal opportunities for educational growth and respecting their diverse needs,
abilities, and characteristics. Its student servicesand campus ministryactivities complement the
academic programsin helping the students attain holistic development.
DWCL maintains a dynamic research culture, as evidenced by its regular publication of Pananaw,
the institutional peer-reviewed journal, and monographs of studies conducted by the facultyand
students.
DWCL’s state-of-the-art facilities include fully air-conditioned classrooms and offices, laboratories, a
gymnasium, a swimming pool, function halls, student lounges, canteens, libraries, and chapels. It
nurtures a clean and green learning environment. Its Information and Communications Technology
Center (ICTC) provides excellent technical support for academic and administrative programsand
services.
DWCL maintains strong linkages with its alumni and various government and non-government
organizations, educational associations, and the Diocese of Legazpi. It practices its corporate social
responsibility through community extension services and initiatives that address social concerns not
only in the City of Legazpibut also in other towns in Albay and provinces in the Bicol Region.
DWCL has accomplished much in the last 60 years to realize its mission of contributing to the
development of human resources by providing quality Catholic education to Bicolanos. It is sailing
on…stronger and deeper. DUC IN ALTUM!
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Talent
TESDA Region V Agency Report
January to December 2020
The CY 2020 was a challenging year not only in the Bicol Region but for the entire country.
We have experienced a pandemic that caused the restriction and discontinue of all what is
normal to us. By the last quarter of the year, a series of typhoon were experienced in the
Region thus adding to the difficulties and hardships of everyone.
In response to the current situation, TESDA issued guidelines to assist training providers and
trainers alike in the implementation of programs, such as, Training of Trainers in Facilitate E-
Learning Session (FELS) and for the TVIs, application on the issuance of Certificate of
Recognition (COR) to implement Flexible Learning Delivery (FLD).
All of these guided the agency in the accomplishment of the targets in 2020. Thus, despite
the circumstances mentioned above, TESDA V was able to accomplish 93% of its target for
Training, 89% for Assessment with an 85% Certification Rate. Surpassing the target for
Scholarship with 163% accomplishment.
For the Province of Albay, it accomplished 139% of the Training Target for the year, 113%
for Assessment and Certification Rate of 87%. Meanwhile, for the City of Legazpi, a total of
4,484 were trained by different Technical Vocational Institutions, 85% of which graduated by
end of December 2020. A total of 1,812 underwent Assessment with a certification rate of
89%.
Below is the detailed data on the accomplishment as of December 31, 2020.
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Talent
These are the results of training done through the 4 Training Modalities of TESDA, the institution-
based, enterprise-based, community-based and monitored programs. In order to address the
difficulty of our clients because of lack of financial resources, TESDA also provides Scholarship
Programs that seeks to address the needs of prospective beneficiaries from industries, communities,
and the special clients. These Scholarship Programs are:
Priivate Education Students Financial Assistance (PESFA) - Seeks to extend financial assistance
to marginalized but deserving students in post-secondary non-degree courses, promote TVET,
contribute to the development of a competent skilled workforce and assist private institutions in
their development efforts by assuring a steady supply of enrollees to their course offerings.
Training for Work Scholarship Program (TWSP) - Seeks to support rapid, inclusive and sustained
economic growth through course offerings in priority industries and key employment generators
(KEGs).
Special Training for Employment Program (STEP) - A community-based training program that
seeks to address the specific skills needs of the communities and promote employment, through
entrepreneurial, self-employment, and service-oriented activities.
Moreover, under the Free TVET

and Tertiary Education Subsidy,
TESDA offers Universal Access
to Quality Tertiary Education Act
(UAQTEA). These was
established through Republic Act
No. 10931 which provides for
free tuition and other school fees
in State Universities and
Colleges (SUCs), Local
Universities and Colleges (LUCs)
and state-run Technical
Vocational Institutions (STVIs)
and establish the Tertiary
Education Subsidy.
Other Scholarship Programs that

the agency offers are the Tulong
Trabaho Scholarship Program
and the Rice Extension Services
Program.
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Business Environment
Legazpi City has attracted more IT-BPM firms that put up offices in the locality, specifically at
Embarcadero IT Park. The biggest locator in Embarcadero IT Park is Sutherland Global
Services. There are also potential incubation centers and animation industry in the area.
Information and Communications Technology (ICT) Enabled Services and Other ICT Related
Services are included in Legazpi's Priority Investment Areas under Ordinance No. 14-0008-
2019, such as:
1. Information Technology Enabled Services/Business Process Management;
2. Center for Education Excellence and Development (Establishment of institutions

specializing in technical education and training in various disciplines); and
3. Creative Industries/Knowledge-Based Services(Animations, Software Development, Game

Development, Engineering Design, Digital or technological start-ups/activities; Upgrading of
existing baseline skills/training program related to people, process, tools and technology to a
higher level of accreditations standards
Fiscal and non-fiscal incentives shall be extended to the ICT industry in consistent with the
Local Revenue Code and Book II of the Local Government Code (RA 7160).
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INVESTMENT PROMOTION AND FACILITATION
The City Economic and Investment Promotions Division (CEIPD), under the Office of the
City Mayor, has been created and approved through SP Ordinance No. 14-0002-2018,
dated 19 March 2018. The creation of CEIPD is a strong manifestation of the City’s desire to
generate more investment.
The CEIPD promotes the City as a Major Investment Destination in Bicol Region. It provides
investors relevant information and recommendations on business doing in Legazpi City,
including key sectors of the economy: agricultural business, energy, manufacturing,
infrastructure, and in the field of innovation technologies. Simply put, CEIPD is into
investment promotion, generation, facilitation, linkage promotion and policy advocacy.
CEIPD monitors all facets of local governance affecting the investment climate and works to
maintain or improve the ease of doing business in the locality.
CITY ECONOMIC & INVESTMENT PROMOTIONS DIVISION

2/F, City Hall Building,
Rizal St., Legazpi City, Philippines;
Mobile: (+63) 9989903898
Email: [email protected]
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Infrastructure
Legazpi City is the Center of Trade and Commerce in the region, with four million people from the
Bicol Provinces of Sorsogon, Catanduanes, Masbate, as well as the Visayan Provinces of Samar
and Leyte, “doing their errands and shopping” in the area. The city has complete infrastructure -
from telecommunications, transportation, power and water utilities and services.
The City of Legazpi is situated on the eastern portion of Albay Province, approximately 534
kilometers south of Metro Manila and centrally located in the Bicol Region. It has a total land area of
16,165.43 hectares, this is about 8% and 1.15% of the total land area of the Province of Albay and
Bicol Region, respectively.
The City is accessible by all modes of transportation – air, sea, and land. On the north, it is bounded
by the Municipality of Sto. Domingo, on the west by the Municipality of Daraga, on the south by the
Municipalities of Manito, Albay, Pilar and Castilla, Sorsogon, and on the east by the AlbayGulf and
Poliqui Bay.
Measured from north to south, at the outermost tip, Legazpi City spans approximately 29 kilometers;
and from east to west, the smallest width is about 3 kilometers (urban area), while the widest area
spans about 15 kilometers (southeast area).
24
Cost of Doing Business
25
26
27
SWOT Analysis:
TALENT
The Legazpi City’s Strengths, Weaknesses, Opportunities, and Threats

(SWOT) in relation to its digital transformation journey has been identified
during the March 2 & 4, 2021 Strategic Workshops conducted by the
Department of Information and Communications Technology (DICT). The
SWOT parameters for the City considered the four areas of concern, namely
Talent, Business Environment, Infrastructure and Cost of Doing Business.
The inputs for strengths and weakness are often internal to LGU Legazpi, while
the opportunities and strengths are those considered as generally external to
the organization.
The identification of SWOT is an important step in finding and knowing the

competitive advantage of the City with respect to its digital capacity and
readiness. By matching the strengths to opportunities and converting its
weaknesses or threats into strengths or opportunities, the SWOT technique is
an important driver for economic transformation in the locality.
The following is the City’s SWOT Analysis table, focusing on Talent, Business
Environment, Infrastructure and Cost of Doing Business.
28
TALENT
Strengths Weaknesses
The city has enough knowledge and Staffing levels/Small staff and limited
experience to improve ICT planning and resources to fully provide support to the
governance when it come to talent organization
development. It has a dedicated team with Lack of end user knowledge and
the expertise to handle ICT operations. awareness for ICT due to insufficient
LC has good number of graduates within the number of enterprises and locators
city and the Province of Albay also produces Lack of more comprehensive collaboration
thousands of graduates that can feed the between academe, training and human
talent requirement of locators of Legazpi resource with other important sectors such
Graduates are fluent with English as business, private sector and
communication skills given the high number infrastructure
of graduates and enrollees in education) Lack of job opportunities for graduates that
Two campuses of Bicol University can be fit their skill sets
found inside Legazpi City, and one in the Lack of skills due to insufficient number of
nearby municipality of Daraga. opportunities to develop the potential of LC
Presence of 17 TVIs with 68 registered graduates in terms of innovation and
programs accredited by TESDA creativity
Presence of international secondary schools
in Legazpi which are known for instilling
strong foundation for English communication
skills
Presence of direction on the part of LGU to
synchronize all initiatives
SWOT Analysis
Opportunities Threats
Locals prefer to stay in Legazpi if there Lack of understanding or appreciation of
are opportunities. There are a lot of importance of digitalization among
Legazpi residents working in Manila who personnel and the need for change in
are willing to return processes towards
Existence of a good number freelance automation/digitalization
digital workers in Legaspi who are open High risk of data insecurity due to
to collaborate with the city to improve hacking and cyber scamming and other
the potential of Legazpi as digital city issues on data privacy that threatens
Opportunity to utilize available talent users to trust digital platforms
ICT resources and equipment are not
because of the planned development of
fully or properly used in various
ICT park or hub near or within the old
agencies and institutions
airport under the new LCs own local
investment code that provides incentives
for ICT parks
The increase in the use of digital
platforms driven by the pandemic
situation
Students become exposed to use of
digital platforms and to development of
digital skills at an early age due to online
classes as pushed by the pandemic
29
SWOT Analysis:
BUSINESS ENVIRONMENT
INFRASTRUCTURE
COST OF DOING BUSINESS
INFRASTRUCTURE
Strengths Weaknesses
LGU and business sector has support for ICT Need for centralized management of ICT assets
development in terms of creating ideal business Need for ICT governance, such as standard
environment and infrastructure operating procedures
LGU has automated systems for faster Segmented ICT systems
transactions with business sector and Need for stronger Internet connectivity
constituents
LGU has prioritized ICT in its investment areas to
provide incentives and support to ICT investors
Power infrastructure is continuously being
improved especially with the on-going
development of the Bicol Power Grid
SWOT Analysis
Opportunities Threats
Shift of ICT jobs to countryside location with the Not maximizing use of ICT resources and
present COVID-19 situation in Manila services
Market is ripe with technology for transitioning Price increase of commodities due to pandemic
from traditional process to digital information and economic decline
systems High risk of data insecurity due to hacking and
Integration of information systems cyber scamming
Rehabilitation of network architecture and
consolidation of network management
New National Incentives for ICT Investors
Growing trends for digital jobs and investments
Development of the Bicol Power Grid
Opening of the new airport
Development of the old airport to commercial
township
30
Strategic Initiatives
TALENT DEVELOPMENT
Goal and Metrics Strategy
To create awareness about the More exposure and orientation not only to
ICT industry and its opportunities students but also to parents about the ICT
among local stakeholders Industry
To improve talent of Legazpi Organize dialogues between industry locators

through industry-academe and the academe; add needed subjects to the
collaboration to address curriculum and provide incentives to the faculty
requirements of the ICT industry
Conduct a comprehensive mapping of
workforce to have the baseline data and
identify specific gaps and KPIs
Conduct formal research to work with existing

locators to identify specific skills gaps and
incentives
Provide results of research to provide the

academe with specific skill sets required so
academe can adjust its curriculum to
address the gaps
Conduct quarterly evaluation of results and

make adjustments as necessary
To improve the quality of talent of Establish strong partnership and support from
Legazpi through collaboration the LGU and other government agencies
among schools and the LGU
Explore possibility of an immersion program for
faculty within the industry
To secure government assistance Implement DOLE SPES Program within the IT-
for workers and potential workers BPM Industry
To ensure steady flow of digital Starting young people to learn about digital
workforce opportunities by creating school activities that
build awareness about the ICT industry
Tap DICT, DTI and DOST programs for digital

training and upskilling opportunities
31
LEGAZPI CITY
Implementation
Plan: Talent
Current State Desired State Action Item Timeline/Owner
2000 From 2000 to Open House, Career LGU with LICTC and
Employees in 20000 Full Time Caravan, Forums schools. One per quarter
the IT-BPM Employees BPO starting 3rd quarter of
Industry Industry 2021
More Exposure -
orientation not only to
students but also to
parents
Collaboration between Organize Industry- LGU with LICTC and

industry locators and Academe Interaction schools. One per quarter
the academe (to understand starting 3rd quarter of
requirements of 2021
industry)
Industry forum,
hackathons
Add needed subjects to
the curriculum and
provide incentives to
the faculty
Presence of a Academe conference - LGU with LICTC and
comprehensive top level - open schools. One per quarter
mapping with baseline information sharing starting 3rd quarter of
data 2021
Conduct a
comprehensive
mapping to have
baseline data needed
to identify specific gaps
and KPIs
32
LEGAZPI CITY
Implementation Plan: Talent
Formal research to work with Incorporate problem areas Respective Schools

existing locators to identify and concerns in research
specific skills gaps and thesis work
incentives
Identify required skills for LCICT/LGU/BU and other

specific verticals - IT schools / DICT/DOST/
BPM/BPO, Creative (Game Office of Sen. Angara/
and Animation), Healthcare TESDA/ Office
Information, Software Congressman Salceda
Development)/ Access
scholarships funds for
specific niche
Provide results of research to
provide the academe with
specific skill sets required so
academe can adjust its
curriculum to address this
Conduct quarterly
evaluation of results and
make adjustments as
necessary
Strong partnership and Create scholarships LGU/Schools

support from the LGU and programs for specific
other government digital skills training
agencies funded by LGUs.
LGU - Academe quarterly

meeting on Talent
Development
Immersion program for Faculty and graduating Industry/Schools

faculty within the industry students immersion
33
LEGAZPI CITY
Implementation Plan: Talent
DOLE SPES Program within Consultation and meeting Respective Schools

the IT-BPM Industry DOLE
Starting young people to Consultation with DepED, DepEd

learn about digital Create hackathons and
opportunities competitions
Roll-out of DTI programs in Consultation with DTI, DTI

Legazpi for entrepreneurs Create forum and
and MSMES related to workshop
digital opportunities
Consultation with DICT, DICT

Roll-out of DICT programs
for purposes of training and Create forum and
connectivity in Legazpi workshop
Roll-out of programs and Consultation with DOST, DOST

resources of DOST for Create forum and
purposes of training and workshop
innovation in Legazpi
34
Implementation Plan:
Business Environment/
Infrastructure / Cost

All business Conducive business Continuous
processes are environment to implementation since the LGU (on-going)
streamlined from the attract investors LGU has already began
city government up the process of of creating
to the barangay level a unified common policy
for business application
to improve the business
process application to
eliminate red-Tape and
bureaucracy
The city is relatively Safe and secure Maintain peace and order LGU (PSO Public
peaceful but there is business and Improve ICT Safety Office, 911,
more need to environment capability like Command CDRRMO), PNP
improve security control Center equipped (Ongoing and
with AI CCTVs within the continuous)
City
There is already A business climate Implementation of Tax LGU (on-going)
existing policies ideal in attracting Incentive Code to benefit
providing incentives investors and investors and drive jobs
to investors driving jobs and and opportunities
(Ordinances and opportunities
IRR)
There is already A dynamic Local To capacitate and LGU (on-going)

Local Economic and Economic and support LEIPO with
Investments Investments resources, exposures
Promotion Office Promotion Office and trainings especially
(LEIPO) (LEIPO) aware and in handling ICT
updated about the companies
ICT industry
Lack of information Improved business Develop an information LGU/ICT Council
about safety and perception of pack regarding Mayon (on-going)
business continuity Legazpi especially Volcano and other
in relation to Mayon on safety and calamities and develop
Volcano and other resiliency and ready an information
calamities information for the dissemination program.
investor to address
safety concern
35

A big room for For Legazpi to step Build small plug and play LGU, TESDA, TVIS
companies engaged up the value chain in spaces with revenues, and Industry Players,
in software, the ICT industry by ensure competitive DICT (IIDB), DTI,
animation, hosting other ICT wages, and provide DOST
healthcare, data verticals trainings and
analytics certifications
Need for more For Legazpi to Provide co-working, co- LGU, TESDA, TVIS
support and develop, support and living spaces and proper and Industry Players,
programs for build a thriving trainings, organize DICT (IIDB), DTI,
freelancers freelancers freelancers forum and DOST
ecosystem activities, trainings, up to
the barangay level
Need to improve Improved state of Implement projects, LGU / DICT/

state of healthcare healthcare and programs and strategies Respective agencies
and tourism tourism to improve the state of concerned
healthcare and tourism
in partnership with
digital advocates and
harnessing digital
technologies
LGU to support co-
working spaces, startup
enablers
DICT to help with co-
working spaces
Current status of old Improved business Development of old CAA and LGU (On-
airport and opening environment airport to commercial going)
of new airport is township and the
pending opening of new airport
will impact business
environment of Legazpi
There are currently A competitive Private sector to work with LGU/ Executive/
only 2 PEZA infrastructure for LGU in the development of CAA/PEZA/ACCI
zones investors the plans for the old airport
in creating new IT Parks
including co-working spaces.
36

Relatively high
To lower down the ICT Council and ACCI to LGU/ACCI/APEC/
cost of electricity
cost of electricity and setup dialogue with APEC NEDA/ Private
to increase supply since the Bicol grid will Sector (2021)
and stability of power impact power supply and
and improve cost of cost
doing business in
Legazpi Identify renewable sources
of electricity like solar
Relatively high cost To improve Coordinate with Chamber LGU/ACCI/ICT
of rent due to lack reasonableness of Commerce Council/Private
of offices spaces and Sector (2021)
although non- competitiveness of Encourage LGU to
availability of large cost of doing construct its own BPO
spaces for large business in building
scale enterprises Legazpi
since other sectors
are thriving, such
as food and retail
Stable Internet To provide up to Invite other providers ICT/LGU/ DICT/

connection but low 1Gbps speed per Fast track fiber rollout TelCos
bandwidth subscriber by 2022 Partnership with other
agency (DPWH/Electric
Companies/LGU)
ICT Council should talk to
the internet providers for the
exemption of data capping
Power outages
Brown-out Free Monitor the rehabilitation of ICT Council/LGU/
Legazpi power infrastructures concerned
ICT Council/ACCI agencies/utility
continuous dialogue with companies
APEC.
Support alternative source of
energy and study the
positive impacts of Bicol
Power Grid to Legazpi
37
Innovation
Ecosystem
LEARN ABOUT LEGASPI'S
INNOVATIVE PROGRAMS
DICT Luzon Cluster 3 empower freelancers in Bicol Region through

ILCDB digitaljobsPH
The Department of Information and

Communications Technology (DICT)
through the ICT Literacy and
Competency Development Bureau
(ILCDB) launched digitaljobsPH to
empower online freelancers to
penetrate and thrive in the digital
industry.
Previously known as RISTTP, digitaljobsPH was intended to create a meaningful ICT-enabled jobs in socio-
economically disadvantaged areas in the country. Launched in 2017, the project focuses on areas where there
is high population but low employment due to lack of investors. DigitaljobsPH also aims to promote ICT-
enabled jobs as a high-value economic activity in rural communities that are not yet ready to host Information
Technology – Business Process Management (IT-BPM) operations.
Bearing a tagline of “Kapag may WiFi, may Hanapbuhay”, digitaljobsPH train freelancers for free enabling
them to gain employment with industry competitive income while in the comforts of their own homes. With 29
new courses being offered by digitaljobsPH to freelancers and aspirants, DICT offers a variety of capacitating
programs including but not limited to trainings on Virtual Assistance, Social Media Marketing and Advertising,
Web Development, Digital Marketing and eCommerce, Graphics Design, and Search Engine Marketing. DICT
also offers highly technical and in demand skills training on Java and Python Programming, CyberSecurity,
Project Management, and Data Analytics.
In conjunction, DICT Luzon Cluster 3 (DICT LC3) has also been establishing digital hubs open to the public,
through the Tech4ED program, to provide free and reliable internet connectivity, ICT equipment, and spaces
forSummarize achievements
freelancers without the essential of DICT,
setup ICToutCouncil
to start and
their digital LGU in building the innovation
careers.
ecosystem
DigitaljobsPH targets to benefit unemployed and underemployed individuals, Micro, Small, and Medium
Enterprises (MSME), single parents, housewives and househusbands, returning OFWs, and Persons With
Disability (PWD). With a total of 3 training batches conducted for Bicol Region, DICT has trained 77 scholars,
of which 13 are now currently doing freelance work for local and international clients. As DICT LC3
continuously deploys its development programs, these figures continue to increase.
The main objective of the project is to provide technical training to increase the capabilities of the people who
are currently unemployed or financially unstable, to land ICT-related jobs. Through this project, DICT seeks to
increase the ICT technical skills of talents in the countryside, bridge them to ICT opportunities, promote local
talent and local businesses, provide economic opportunities and stimulate the local economy.
38
Innovation
Ecosystem
INNOVATIVE PROGRAMS
DTI – Albay Startup Initiatives

The 2019 initiatives for the ICT industry were geared towards the development of the startup players of the
Innovation Ecosystem. Different ideas and projects were identified that provided new opportunities to local
startup players to expand their market and provide services to other MSMEs. The DTI – Albay Provincial Office
has conducted three (3) major activities for the development of the ICT and startups players.The following
were the activities conducted for the development of the startup community in the province:
“ALBAY STARTUP ECOSYSTEM MAPPING AND ASSESSMENT” This was conducted in collaboration with
the DTI – Export and Management Bureau (EMB) and QBO Innovation Hub last February 26, 2019 in
Casablanca Hotel, Legazpi City. The activity has provided an assessment to the current resources against the
actual needs of our startups of the province, so that various activities will be conducted to help develop the
growing startup community in the province.
“UNDERSTANDING THE MARKET DEMANDS AND TRENDS FOR THE STARTUP COMMUNITY” was
another collaboration activity by DTI Albay with DTi – EMB and QBO Innovation Hub last May 9, 2019 in
Casablanca Hotel, Legazpi City participated by 25 startup enablers and players. This activity provided inputs on
the basic knowledge on the startup scene and at the same time evaluate/assess the Startup Ecosystem canvas
of Albay which was formulated during the Startup Mapping last February 26, 2019.
“STARTUP WEEKEND” An all weekend activity was conducted by the office in partnership with the Bicol IT
Assoc. last November 15-17, 2019 in CTRL ALT WORK Co-Working Space, Legazpi City. Participated by 70
startup enablers and enthusiast in the province consists of potential startup enablers, startup enablers, business
owners, professional and students. Five teams of startups were formed to formulate new startup ideas for the
province. The said event served as the avenue in support for the local community while in the early stages of
their businesses that builds a close relationship with other company. This enabled the participants connect with
other people who are driven to build something new and learn what it takes to create a startup company.
The activities conducted was attended by a total of 125 startups enablers and players which resulted to the
identification of 5 successful startups, 10 startups and 5 new startup ideas. These activities have developed,
enhanced and strengthened the ICT industry in Albay.
Summarize achievements of DICT, ICT Council and LGU in building the innovation
A hybrid Consultative Meeting for Albay Startup Community was held last April 7, 2021 and attended by 15
ecosystem
startup players and enablers at Kanzo Bar and Restaurant, Legazpi City and 15 participants via zoom. It aims to
identify the different issues and concerns of the Albay Startup Community in relation with the implementation of
the “Innovative Startup Act” or RA 11337.
Representatives from DTI - Competitive and Innovation Group, DICT – Albay, DOST Region 5, Bicol University –
Technology Based Incubator (BU-TBI) and LGU Legazpi were present in the activity. After every presentation,
an open forum transpired to answer concerns and queries of the startups. Most of the concerns raised involved
on the implementation of the startup grant funds. The concerned agency told the body that the guidelines for the
said funds has not been released. The next steps include forming a core group of startup key players in Albay
and partner agencies (DOST, DICT and BU-TBI) to start the rational plan for the development of the Albay
Startup Community and to hold focus group discussion to be hosted by SILI-DELI for 2021.
39
Innovation
Ecosystem
INNOVATIVE PROGRAMS
DOST Programs for LGU-Legazpi

DOST – Small Enterprise Technology Upgrading Program (SETUP) - SETUP, the banner program of DOST, is
implemented by DOST V to assist micro, small, and medium enterprises (MSMEs) in the Bicol Region, enhance their
competitiveness and improve their productivity through the provision of S&T interventions.
“Piloting of Biogas Technology for Thermo-Electro-Mechanical Applications for the Legazpi City Abattoir” Project
- The project aims to pilot biogas technology to a modern slaughterhouse in Legazpi City for power generation and waste
treatment. The Biogas technology will be required to recover potential energy and other by-products from the voluminous
slaughterhouse waste. The digested effluent comprising solids and liquid portions can be used as fertilizer substitute and
as irrigation water to crops to be planted in the abattoir premises. And lastly, the incorporation of a biogas digester in
addition to the wastewater treatment facilities (septic tank and oxidation tanks) will dramatically reduce, if not eliminate,
malodorous and undesirable effluent whenever it is released to the Albay Gulf for harmless assimilation. On 09 September
2020, the funds for the project was turned over to LGU-Legazpi City.
S&T Scholarships - DOST’s S&T Scholarships Programs aim to provide scholarship assistance for talented and
deserving students to pursue lifetime productive careers in science and technology and ensure a steady, adequate supply
of qualified S&T human resources which can steer the country towards national progress.
Regional Standards and Testing Laboratory (RSTL) and Regional Metrology Laboratory (RML) - RSTL and RML are
laboratories of DOST designed to provide technical support to the food manufacturing, trading, researchers, industries,
students, and production sectors through chemical and microbiological testing, and calibration. Services that MSMEs can
avail include:
Determination of microbiological characteristics of food raw material, finished product, drinking water and waste water
Determination of the physical and chemical properties of food raw materials and food products / water and waste
water.
Calibration for mass standards (test weights and weighing instruments)
Calibration for volume standards (road tankers, proving tanks, test measures, fuel dispensing pumps, and storage
tanks.
Calibration for thermometry standards (liquid-in-glass thermometer, -30 ºC to 250 ºC and digital thermometer, -30 ºC
to 250 ºC)
Bicol Summarize
Regional Foodachievements
Innovation andofCommercialization
DICT, ICT Council and-LGU
Center Bicol in buildingCollege
University the innovation
of Industrial Technology
ecosystem
(BUCIT), BU East Campus, EM’s Barrio, Legazpi City -Since its activation as a research center on June 2018, trial run on
the use of vacuum fryer was done by using sweet potato, taro, pineapple, carrots, squash and indian mango as raw
materials. A research on the processing cabinet dryer is being utilized in different researches which include cereal bar,
filled crackers, porridge, edible wrappers and cabinet dried taro leaves. The center already has its own Temperature
Monitoring and Validation System. Vacuum Fryer, Spray dryer, Water Retort, Freeze dryer, noodle machine, flour mill,
blast chiller, deep fryer and upright freezer are available at the center. Trainings are being conducted on Product
Development, Sensory Evaluation, GMP and HACCP.
oneSTore - oneSTore is a DOST program that aims to increase the market presence and exposure of local MSME
products. The program incorporates two strategies: e-commerce or online shopping platform through oneSTore.ph, and
physical display through oneSTore hubs. There are currently two oneSTore hubs in Legazpi City.
40
Innovation Ecosystem
SELI DELI Technology Business Incubator
Bicol University’s continuous thrust of upholding its excellence in Research, Development and Extension paved way for
the creation of the Office of the Vice President for Research, Development and Extension along with the discipline-based
research centers in the university to contribute to the generation, enhancement, and transfer of technology in support to
the development of Bicol University and the uplifting of the socioeconomic condition of the Bicol Region and address
institutional, regional and national development needs. With this, came the Bicol University - Center for Technology
Commercialization and Enterprise Development established through the Board of Regents Resolution No. 35 series of
2014. It was established to function as technology business incubation of educational and research output of the students
and faculty of the university and is in charge of commercializing BU generated technologies through licensing, start-ups,
real time industry collaboration, advertising, planning, marketing and actual technology commercialization.
Through the initiative of the Center SILI DELI was established. The first of its kind in Bicol, SILI DELI is a technology
business incubator that provides an array of business support resources and services to early stages of new, technology-
based and advanced business projects. A DOST-PCIEERD funded business incubator under the Higher Education
Institution Readiness for Innovation and Technopreneurship (HEIRIT), aims to produce successful start-ups that will leave
the program financially viable, free standing and are able to commercialize technologies and creates jobs that will
strengthen the local economy.
.
SILI DELI, named as such in honor of an

essential ingredient in Bicolano Cuisine –
sili or chili - and deli, short for
delicatessen, a shop selling specially
prepared food. SILI DELI Stands for Start-
up Incubation and Limitless Integration of
Dynamic Entrepreneurial Leaders of
Innovation. Sili Deli exists to provide
support for the early stages of new
innovative technology-based or advanced
business projects, priority projects, being
food innovation and technologies by
offering end-to-end business assistance
services, facilities, mentorship, hands-on
coaching and access to funding and
linkages.
Critical to SILI DELI’s success as an incubator is its provision of business assistance that comes in the form of its (1)
comprehensive Incubation Program, (2) wholistic Community Building, and (3) the establishment of its Co-working Space
and Facilities. Anchored in its promise of bridging mind to market by helping and assisting passionate technology
entrepreneurs grow their ideas into strong, scalable and successful companies. Presently, SILI DELI is host to nine (9)
incubates, four (4) of which are Bicol University grown technologies while the rest are startups based in Albay.
41
Legazpi City ICT Champions
A graduate of Adamson University with the degree of Bachelor of Science in
Industrial Engineering, holder of Master's Degree in Business Administration at
Aquinas University where he also took up Bachelor of Laws. He started his
career in politics as Barangay Chairman and won his first candidacy as Mayor
way back 2001. Mayor Rosal is a multi-awarded Chief Executive of Legazpi City
and the Chairperson of the Bicol Regional Development Council. He is a
visionary leader, a Tourism Champion, an Engineer by profession and an
outstanding public servant by merit and performance. Through his leadership the
City of Legazpi was consistently brought to higher levels of social development
and economic prosperity and continuous to received notable awards in which
recently won as 1st Place in the last Digital Governance Award for Government
Mayor Noel E. Rosal Internal Process (G21) of DICT, DILG and NICP. Through his dedication and
perseverance, Legazpi City was also recognized as the Most Competitive
Legazpi City Mayor Component City in the Philippines.
Ms. Rose is the spearhead of the Albay ICT Association (AICTA) and Legazpi
ICT Council (LCICTC) as well as the School President/ CEO of Southern Luzon
Technological College Foundation, Inc. (which specializes in technical courses).
She was likewise elected as President and co-chair of the LGU in the named
associations respectively. She served as the President of the National ICT
Confederation of the Philippines in 2017 and for more than ten years,
continuously served as national board. NICP is the recognized national
organization of Information Technology Communication (ICT) Councils in the
Philippines which serves as the venue for collaboration and sharing of best
practices of the of more or less eighty-one member organizations all over the
country. Through the years, the organization has served as the unified voice for
Rosemarie Quinto-Rey the Philippine Information and Communications Technology (ICT) Sector and
Legazpi City ICT Council work tirelessly to promote ICT all throughout the country and support each of the
President council’s endeavors in order to help strengthen the ICT in their areas and create
more jobs for the Filipinos.
Ms. Frei is a passionate innovator, analyst and programmer (C, C++, C#, R, VB,
Java, PHP, HTML, Python, CSS and SQL), cybersecurity and research
professional, experienced project manager, and advocate for data-driven
governance, open data, and open education. She is the founder of LAYERTech
Software Labs (Inc)., a research and development company aiming to create
socially-relevant, sustainable software solutions by merging fun, function and
efficiency. They are working with international organizations, private businesses
and governments and garnered national and international awards in Civic
Technology. She is a data analyst, cybersecurity and computing and intelligence
consultant in various companies and organizations including Ignyte Innovations
Lab, Inc., Legazpi City LGU, Trend Micro Inc and KGB Philippines. One of the
Frei Sangil main projects she handled this year are the GIZ Philippines –Youth for a Culture of
LAYERTech Software Peace and Non-Violence in Mindanao (YOUCAP) Research Project, as data
scientist, United Nations - International Labor Organization SKILLS Innovation
Labs Inc. Founder Network Core Team Member, as data scientist and analyst and Developing Global
Courseware for Micro-Small-Medium Enterprises’ Transition to the Digital
Economy – Center for International Private Enterprise Washington DC, as project
manager and researcher. One of her prestigious accomplishment is being one of
the top 7 finalist for the World Justice Project Challenge for the global anti-
corruption and open governance category and has been a keynote speaker in
Association for Computing Machinery – Women in Computing Asia Pacific 2021,
Asia-Pacific Region with the topic: (Game Theory in Data Science) Humans vs
Machines: Designing Mechanisms that Work with the Human Factor.
42
AROUND
Legazpi City
Sili Icecream
Cagsawa Church
Vera Falls
ATV Ride
Embarcadero De Legazpi
43
Stakeholders Speak:
The presence of academic institutions

producing graduates who have a good
command of the English language. Its
location is accessible from all directions
(land, sea, water transports) and is the
Legazpi enjoys the regional, administrative and trade center
presence of many of Bicol,
academic - Carlos Ante
institutions which
support digital
innovation.
- Carlos Jacobo, Jr.
St. Gregory The Great Cathedral
As a professor of Bicol University, I believe that the students that

we produce from our ICT related programs are competent and
capable enough to compete with the graduates of universities
from the NCR and other parts of the country. They normally go to
other places to find jobs related to their expertise. Creating an
environment that would pave the way for digitally enabled jobs
would provide opportunities for our students not to go farther just
to establish or acquire decent jobs. With our contribution to the
workforce of the province we believe that investors along ICT
industries could strive in the locality of Legazpi City.
- Dr. Aris J. Ordoñez - ICT Office Director, Bicol University
44
LEGAZPI CITY INFORMATION TECHNOLOGY
AND ELECTRONIC COMMERCE COUNCIL
ICT Council created per EO No. 12-2019
Engr. Noel E. Rosal Dr. Freddie T. Bernal, CESO III

City Mayor, LGU Legazpi Acting Regional Director
09175581777 CHED ROV
[email protected] (052) 481-5095, 481-5096
[email protected]
Mr. Gregorio Fernand M. Imperial III
City Councilor, SP-Legazpi Ms. Ma. Zenaida A. Angara-Campita, CESO III
SP – Chairman of Trade & Industry Regional Director
09175803690 DOLE
[email protected] (052) 481-0768 / 480-3058 / 480-5831
[email protected]
Ms. Rosemarie Q. Rey
President Mr. Rommel R. Serrano
Albay Chamber of Commerce & Industry Regional Director
Albay ICT Association (AICTA) DOST
(052) 214-3475 /742-1829 (052) 820-5385 / 742-0911
http://www.albaychamber.com/ http://region5.dost.gov.ph
[email protected] [email protected]
Dir. Cheryl Ortega

Regional Director, DICT
(052) 742-1611 SECRETARIAT
https://dict.gov.ph/
[email protected] Mr. Carlos A. Ante
City Administrator
Mr. Elmer K. Talavera 09193648292
Regional Director, TESDA [email protected]
(052) 482-1250 /480-0184 / 482-2101
https://sites.google.com/a/tesda.gov.ph/tesda5 Engr. Joseph Esplana
[email protected] CPDC, CPDO
Ms. Ruth E. Dayawen (052) 820-6075

Provincial Director,TESDA [email protected]
0919-078-4280 / 0917-828-9539 /
(052) 201-8531 Ms. Carlita P. De Guzman
[email protected] City Treasurer
(052) 480-0188
Mr. Apolinario S. Alvarez
Chief Operating Officer, APEC Ms. Ma. Theresa D. Nuñez
481-1584 LEIPO, CEIPD
0995-0428707 / 0927-0321508 (GLOBE) (052) 742-3990
0939-1912456 / 0929-2683904 (SMART) [email protected]
https://apec.net.ph/
[email protected] Ms. Asuncion V. Calleja
Business Permits & Licensing Officer
Mr. Cholo L. Miranda 09064529581
President, Albay Bankers Association [email protected]
(052) 480-7128/ 480-6431
214-3807/ 214-3808 Mr. Richard Yuson
480-7128/480-7129/ 214-3413 IT Div. Head
http://www.metrobank.com.ph CMO-IT DIV.
[email protected]
45
Legazpi City
Stakeholders Directory
Department of Information and Communications Department of the Interior and Local Government
Technology Atty. Anthony C. Nuyda, CESO III
Dir. Cheryl C. Ortega Regional Director - Region V
Regional Director - Region IV-B and V Regional Office No. 5, Rizal St., Legazpi City
DICT Luzon Cluster 3, Telecom Rd., Kumintang Ibaba, [email protected]
Batangas City (052) 480-1484
[email protected]
0917-710-2491 Mr. Arnel Renato L. Madrideo
Provincial Director - Albay
Capitol Annex, Old Albay District ,Albay, Legazpi City
Engr. Antonio B. Bonganay
(052) 742-2483
Provincial Officer - Albay
DICT Albay Provincial Office 2nd floor Post Telecom Department of Labor and Employment
Building, Lapu Lapu St, Legazpi City, Albay Ma Zenaida A. Angara-Campita, CESO III
[email protected] Regional Director - Region V
0917-137-5128 Doña Aurora St., Old Albay, Legaspi City, 4500, Albay
[email protected]
Department of Science and Technology (052) 480-5831;480-3058
Dir. Rommel R. Serrano
Regional Director - Region V Lea B. Dy
Regional Government Center, Legazpi City - Tiwi Coastal Head, Albay Field Office
Rd, Legazpi City, 4500 Albay DOLE-RO 5 Bldg., Doña Aurora St., Old Albay
[email protected] Legaspi City
(052) 742-0911 [email protected]
(052) 480-5987
Department of Trade and Industry
Dir. Rodrigo M. Aguilar Department of Public Works and Highways (DPWH)
OIC-Regional Director - Region V Engr. Virgilio E. Eduarte, CESO IV
Heather
Regional Director - Region V Gibson
3F Capitol Annex Bldg, Old Albay District Legazpi City
Rawis, Legazpi City Heather Gibson
Marketing Head
[email protected] Marketing Head
(052) 482-0395
(052) 742-0513
Engr. Rainero A. Zerda
Mr. Dindo G. Nabol District Engineer
OIC-Provincial Director Albay 1st District Engineering Office
2F DBP Bldg., Quezon Ave. Legazpi City Airport Site, Legaspi City
[email protected] (052) 480-0560
(052) 820-6830
Department of Tourism
Department of Education Ms. Fe Buela
Dir. Gilbert T. Sadsad, CESO V OIC Regional Director - Region V
Regional Director - Region V Regional Government Center, Legazpi City - Tiwi Coastal
Department of Education, Yawa Bridge, Legazpi City, Rd, Legaspi, 4500 Albay
4500 Albay [email protected]
(052) 482-0046; 820-8404
Tash Watkins Grace Harrison Heather Gibson
NormaFounder
B. Samantela, CESO VI COO Marketing Head
Schools Division Superintendent - Albay
Legazpi City
[email protected]
[email protected]
(052) 481-5939; 820-2981
46
Legazpi City
Stakeholders Directory
Department of Health Philippine National Police
Dr. Ernie V. Vera, MD, MPH, CHA, CESO IV PBGen. Bartolome Bustamante
Regional Director Acting Regional Director
Region V Camp Gen. Simeon Ola, Legazpi City
Bagtang, Daraga, Albay [email protected]
[email protected] (052) 820-4602, 481-1640
[email protected]
(052) 483-0935; 483-5659
Philippine Ports Authority (PPA)
Ms. Ma. Magnolia S. Requejo
National Economic and Development Authority
Acting Port Manager
Ms. Agnes E. Tolentino, CESO III
PMO Bicol
Regional Director - Region V
[email protected]
4500 Arimbay, Legazpi City
(052) 482-0303
[email protected]
(052) 482-0499
Civil Aviation Authority of the Philippines (CAAP)
Commission on Higher Education
Mr. Freddie T. Bernal, Ph.D, CESO III Ms. Cynthia M. Tumanut
Regional Director - Region V Area Manager
EM’s Barrio South Barangay 2, Legazpi City Legazpi Airport, Legazpi City
(052) 481-5096, 435-0443, 820-4813 [email protected]
(052) 483-2395
Technical Education and Skills Development Authority
Mr. Toni June A. Tamayo, CESO III Private Sector:
Regional Director - Region V
Regional Government Center, Legazpi City LAYERTech Software Labs Inc.
[email protected] Ms. Frei Sangil Heather Gibson
(052) 480-0184 Heather
Marketing
Founder/Chief Executive Gibson
Officer Head
Legazpi City Marketing Head
[email protected]
Land Transportation Office 0932-398-7756
Dir. Francisco P. Ranches, Jr. CESO VI
Regional Director - Region V BICOL IT Org. Inc.
Regional Gov't, Center, Legaspi City, 4500 Albay Mr. Rico Roberto Zuñiga
[email protected] Legazpi City
(052) 482-0921; 480-9675 [email protected]
0966-766-0529
Philippine Information Agency (PIA)
Mr. Marlon A. Loterte
OIC Regional Director
Circumferential Road, Legazpi City
[email protected]
(052) 480-8392, 480-8594
Tash Watkins Grace Harrison Heather Gibson

Founder COO Marketing Head
47
Contacts East West Banking Corp.
Metro Gaisano Bldg., LandCo Business Park, Legazpi City
In Legazpi City
(052) 480-6659
https://www.eastwestbanker.com
Land Bank of the Philippines

LBP Bldg., Rizal St., Cabangan West, Legazpi City
List of Point of Contacts in (052) 480-6158/ 480-4252 / 821-7945/480-6516
Legazpi City 821-7944/480-6550 / Fax No.: 480-6314

https://www.landbank.com
[email protected]
Metropolitan Bank (MetroBank)

Cor Mabini St., Rizal St., Legazpi City
(052) 480-7128/ 480-6431 / 214-3807/ 214-3808
BANKS 480-7128/480-7129 / 214-3413
http://www.metrobank.com.ph
Asia United Bank Corporation Philippine Bank of Communication (PBCOM)

F. Imperial St, Legazpi Port District, Legazpi City G/F Delos Santos Commercial Bldg., LandCo Business Park
(052) 480-2734/4802736 Capantawan, Legazpi City
https://www.aub.com.ph (052) 480 4329
http://www.pbcom.com.ph
Bank of Commerce
Circumferential Road, Capantawan, Legazpi City
Philippine National Bank (PNB)
(052) 742 0691
ANST II Bldg., Rizal St., Old Albay District, Legazpi City
http://www.bankcom.com.ph
(052) 820-1434 / Fax: (052) 480-3497
Bank of Commerce [email protected]
Ground Floor Diabetes One-Stop Center, LANDCO
Business Park, Legazpi City, Albay Philippine National Bank (PNB)
(052) 480-6054 35 F. Imperial St, Legazpi Port District, Legazpi City
http://www.bankcom.com.ph (02) 429-1595 / (052) 480-6133
https://www.pnb.com.ph/
Camalig Bank
Rizal St., Legazpi City Philippine National Bank (PNB)
(052) 4800801 Cor Don Erquiaga & Rizal St., Centro Baybay, Legazpi City
www.camaligbank.com.ph (052) 480-7898
https://www.pnb.com.ph
BDO Unibank Inc.
F Mezzanine Flr, ZPC Bldg., Rizal St., Baño, Legazpi City
Customer Contact Center - (02) 8631-8000 / 480-1655
Philippine Veterans Bank
http://www.bdo.com.ph/
PVB Building Peñaranda Street, Legazpi City
(052) 480-8909 / (052) 480 8909 / (052) 820 2247
BDO Unibank Inc. https://www.veteransbank.com.ph
AMR Bldg., Rizal St., Tinago, Legazpi City [email protected]
(052) 481 4481
http://www.bdo.com.ph/ Rizal Commercial Banking Corporation
Tinago, Legazpi City
BDO Unibank Inc. (052) 214-3033 / (052) 480-6053
Rotonda Branch, Lapu-Lapu St., Legazpi City https://www.rcbc.com
(052) – 480-7361/
480-7361/480-7381 Robinsons Bank Corporation
http://www.bdo.com.ph/ Quezon Avenue, Orosite, Legazpi City
(052) 481-3585
Bank of the Philippine Islands (BPI) Legazpi-Albay Branch https://www.robinsonbank.com.ph
Rizal cor Msgr Reyes St., Legazpi City
(052) 284-6262 Security Bank Corporation
481-1770 / 284-6262/ Metro Gaisano Bldg., Landco Business Park
0917-5423747 Capantawan,Legazpi City
https://secure1.bpiexpressonline.com (052) 480-3081
https://www.securitybank.com.ph
Bank of the Philippine Islands- Rotonda Branch www.facebook.com/securitybanklegazpi
Rizal St., cor Quezon Ave., Legazpi City
(052) 480-7195 Union Bank of the Philippines
www.bpi.com.ph G/F Unit A, 2/F SMC Bldg., Lot 3, Block 4, Landco Business Park,
Capantawan, Legazpi City
China Banking Corporation (052) 225-6434 / (052) 820-0598 / Fax: (052) 480-6059
Emma Chan Bldg., F. Imperial St., Capantawan, Legazpi City https://www.unionbankph.com/
(052) 480-6048; 480-6519; 214-3077 - 429-1813 [email protected]
Telephone Hotline: (632) 888-55-888
[email protected]
Union Bank of the Philippines
United Coconut Planters Bank (UCPB)
Development Bank of the Philippines (DBP)
UCPB Bldg.., Quezon Avenue, Legazpi City
DBP Bldg., Quezon Ave., Dinagaan, Legazpi City
(052) 480-8721; 742-6940 / Fax: (052) 480-7881
(052) 480-7843/ 480-7682 / 480-7081/820-2512
https://www.ucpb.com.ph
480-7843, 820-1961,820-1348 (052) 480-7081
https://www.dbp.ph
[email protected]
48
Contacts Casablanca Suites
Benny F. Imperial St., corner South Road, Legazpi City
In Legazpi City
0917 623 0746
[email protected]
www.facebook.com/casablancasuites
Casa Roces
Sikatuna, Barangay 14 Ilawod, Legazpi City
List of Point of Contacts in (052) 742-3515/ 201-8528 / 09354052040
Legazpi City [email protected]

www.facebook.com/casarocesbb
Dreams Inn & Café

F. Imperial St, Barangay Capantawan, Legazpi City
(052) 480 0885 / 0922 895 1188
http://dreamsinncafe.blogspot.com/
HOSPITALS www.facebook.com/DREAMS-INN-CAFE
Emerald Boutique Hotel, Inc.

Ago General Hospital Marquez Street, Old Albay District, Legazpi City
Rizal St., Pinaric, Legazpi City 0917 322 5232
(052) 481-1137/820-3677 / Fax: 481-1155 / 0906-488- http://www.emeraldboutiquehotel.com/
6443 [email protected]
www.facebook.com/agogeneralhospital
Gateway 21 Hotel
Albay Doctor’s Hospital
Peñaranda St. ext. cor. Jaime Jimenez St., Rawis, Legazpi City
Penaranda St., Centro Baybay, Legazpi City
(052) 742-6327 / 09338517674
(052) 480-7838/742-2484 /480-8747/09985469453
[email protected]
[email protected]
www.facebook.com/Gateway21-Hotel
www.facebook/com/albaydoctorshospital
Estevez Memorial Hospital, Inc.

Hotel Inigo
Don Juan S. Estevez St.,Guevarra Subd., Legazpi City, Albay
Brgy. 19, Rizal St., Cabangan, Legazpi City
(052) 245-5031/480-4021 / Fax: 2455183
0935 281 0508
https://www.estevezhospital.com
http://www.hotelinigo.ph/
[email protected]
[email protected]
www.facebook.com/hotelinigo
Legazpi City Hospital
Zone 9, Brgy. Bitano, Legazpi City Hotel Kichi
www.facebook.com/Legazpi-City-Hospital B. Imperial St. Alternate Road, Bitano, Legazpi City
(052) 480-7080 / 0999-939-1964
Tanchuling General Hospital, Inc.
[email protected]
Jasmin St., Legazpi Port District, Legazpi City Hotel Liatris
(052) 480-6302 / 0977 377 4791 Lapu-Lapu St, Legazpi Port District, Legazpi City
https://www.tgh.com.ph http://hotelliatris.com/
www.facebook.com/tanchulinggeneralhospital [email protected]
www.facebook.com/hotel-liatris
UST-Legazpi Hospital
Capt. F. Aquende Drive, Legazpi City Hotel St. Ellis
(052) 225 1370 / 0917-7064864 Cor Gov. Forbes St., Rizal St, Legazpi Port District, Legazpi City
0917-7018017 / 0917 634 3433 (052) 480-8088/0917 559 1917
[email protected] http://www.hotelstellis.com/
www.facebook.com/ustlegazpihospital [email protected]
Hotel Villa Angelina

32 Diego Silang Street, Old Albay District, Legazpi City
HOTELS (052) 742-0890/ 480-6345
http://www.hotelvillaangelina.com/
[email protected]
Alicia Hotel www.facebook.com/Villa-Angelina-hotel
653 F. Aquende Dr, Legazpi City
(052) 481 0801 / 0925 555 6178 La Granja Hotel
[email protected] Benny Imperial St., Barangay 16, Legazpi City
0906 813 7656 / 0935 049 8356
A & A Bed & Breakfast Inn
[email protected]
Diamond Street, Imperial Court Subdivision Phase 1
www.facebook.com/lagranjalegazpi
Barangay 23, Legazpi City
(052) 480 2188 La Piazza Hotel
[email protected] Imelda Roces Ave, Legazpi City
www.facebook.com/AandAbedandbreakfastinn (052) 480-3377 / 0927 290 4823
http://www.lapiazzahotel.com/
Casablanca Hotel [email protected]
238 Peñaranda St., Legazpi City www.facebook.com/LaPiazzaHotelConventionCenter
(052) 201-0201
[email protected]
www.facebook.com/casablancahotelph
49
Contacts Riserr Residences Bed & Breakfast
Number 4 Barangay, 8 F. Aquende Dr, Old Albay District
In Legazpi City
Legazpi City
(052) 732 7930
[email protected]
www.facebook.com/Riser-Residences
List of Point of Contacts in Sampaguita Tourist Inn

Washington Drive, F. Aquende St., Legazpi City
Legazpi City (052) 480-6258/ 09085691387/ 09271689302
www.facebook.com/Sampaguita-Tourist-Inn-Washington
Tanchuling Hotel
Diamond Street, Legazpi Port District, Legazpi City
(052) 820 2913/ 480-6003
http://www.tanchuling.edu.ph
HOTELS
The Apple Peach House
Corner Rosario and, Marquez Street, Old Albay District, Legazpi City
La Venezia Hotel 0906 591 8210/0933 8588472/09162106465
Renaissance Gardens, F. Aquende Dr, Legazpi City [email protected]
(052) 481 0888 [email protected]
http://www.hotelvenezia.com.ph/ www.facebook.com/applepeachhouse
[email protected]
[email protected]
www.facebook.com/hotelveneziaofficialfanpage The Marison Hotel
Corner Imelda Roces Ave, Legazpi City
0917 886 8168/0906-437-4655 /(052) 732-7777
Legazpi Amigo’s Hotel http://www.themarisonhotel.com/
Juan S. Estevez St, Old Albay District, Legazpi City [email protected]
(052) 437-3783
[email protected] Pepperland Hotel
www.facebook.com/Legazpi-amigos-hometel Airport Road, Washington Drive, Legazpi City
(052) 481-4428 /09155271115 / 0920960 5750
Legazpi Garden Hotel [email protected]
Barriada Rd., Sol's Subdivision, Legazpi City
(052) 480-2897/0927 740 3395 The Oriental Hotel
[email protected] Sto.Nino Village, Taysan Hills, Legazpi City
www.facebook.com/legazpigardenhotel (052) 435-3333/480-0383/09176382928
www.instagram.com/legazpigardenhotel/ http://www.legazpi.theorientalhotels.com/
[email protected]
Legazpi Sentro Hotel [email protected]
Los Banos Avenue, cor F. Imperial St, Legazpi City
0917 182 9393 Twilight Zone Hotel
http://www.hotelsentrolegazpi.com/ 200 Rizal St, Legazpi Port District, Legazpi City
[email protected]
Magayon Hotel www.facebook.com/tzh.legazpi
Peñaranda St, Legazpi Port District, Legazpi City
(052) 214-3121/480-7770 Tyche Boutique Hotel
[email protected] Corner, Gov. Forbes St, Rizal St, Baybay City
http://www.tycheboutiquehotel.com/
Mayon Lotus Blue Hotel [email protected]
Yashano Mall, F. Imperial St, Legazpi City www.facebook.com/tycheboutiquehotel
(052) 742 6632
http://www.lotusbluhotel.com/ ZK Hotel
[email protected] F. Imperial St, Legazpi Port District, Legazpi City
www.facebook.com/lotusbluhotel (052) 480 2405
Meaco Royal Hotel,Inc.

Daraga - Legazpi City - Tiwi Rd, Legazpi Port District
Legazpi City CARGO
0916 349 1031/ (02) 443-9021
http://www.meacohotel.com/
Prieto Cargo Forwarders
367 Rizal St., Legazpi City
Ninong’s Hotel (02) 313-5278
Governor Locsin Street, Corner Ma. Clara Street, East, F. http://www.prietocargo.com.ph/
Aquende Dr, Legazpi City [email protected]
(052) 480-0575/0998 989 9811 /0917 844 1859 www.facebook.com/prietocargo
http://www.ninongshotel.com.ph/
[email protected]
2Go Express
www.facebook.com/ninongsh
Tahao Road., Imelda Roces Avenue Corner Terminal Road 2
SM City, Legazpi, Albay
Rex Hotel 0955-9500060
Aguinaldo St, Legazpi Port District, Legazpi City [email protected]
(052) 820-4613/742-0457
[email protected]
50
Contacts IT-BPO COMPANIES
In Legazpi City Boomsourcing,Inc.

Liberty Cold Chain Bldg, Bonot, Legazpi City
09108270830
[email protected]
List of Point of Contacts in BD Business Process Outsourcing
Legazpi City Brgy. 15 #054 Sikatuna St., Old Albay, Legazpi City
09175843887
[email protected]
Innodata Knowledge Services
Gernarine Bldg., Alternate Road, Cabangan West, Legazpi City
09178043998/ (052) 480-7502/ 820-6481
CARGO [email protected]
JRS Express Intelliword Outsourcing Phils.
Door 4, Gas Station & Allied Services BldgBgy. 36 3/F Grace Lao Bldg., Landco Business Park Capantawan, Legazpi City
Capantawan, Legazpi City 09129209153/ (052) 480-9448
0932 472 7532/0943-7086057 / 0943-7089311 [email protected]
480-1500 / 742-3276
[email protected]
PKI Manufacturing & Technology
LBC 2/F DOSC Bldg., Lanco Business Park, Capantawan, Legazpi City
V&O Bldg, Lapu-Lapu St. cor Quezon Avenue, Legazpi City 09175837418
(with other Stores at 4th flr Ayala Mall Legazpi
3/F,Pacific Mall Legazpi & SM Legazpi) Greebuck Management Services
(02) 8858-5999 143D Marquez St., Ilawod, Legazpi City
www.lbcexpress.com 09778228473
Perfect Pitch Tech Phils.

TELECOMMUNICATIONS Brgy. 21 2/F Dona Pepita Bldg., Binanuahan, Legazpi City
Converge One Half Staffing Solutions

Rizal St., Legazpi City Formerly Bicol Hair Bldg., Penaranda St., Bonot, Legazpi City
Mr. Pantaleon C. San Fuego 480-0453
Technical Operations & Maintenance Head-Bicol Mr. Benjamin Gabriel G. Imperial (HR Manager)
09173104329
http://www.gofiber.ph/ Sutherland, Inc.
www.facebook.com/GO-Fiber-X-Legazpi Embarcadero De Legazpi, BPO Bldg.
Port Area, Victory VillageLegazpi City
DCTV 09989690582/ 820-2360
2F PBC Center, #8 Fr. J.L. Bates St., Old Albay, Legazpi City [email protected]
Mr. Richard Calleja
09175581407 / (052) 742 6781
http://www.dctv.com.ph/
www.facebook/DCTC-Legazpi
HIGHER EDUCATION INSTITUTIONS
Globe Telecom/Bayantel
3/F, Ayala Mall, Quezon Avenue, Legazpi City Ago Medical & Educational Center (AMEC)
(with other store branch at SM-Legazpi) 85 Rizal St, Old Albay District, Legazpi City
Ms. Mae Escalante Ms. Amelita F. Ago
09175883297/ (02) 730-1000 http://amecbccm.edu.ph/
http://www.globe.com.ph [email protected]
(052) 820-5877 / 742-5616
PLDT, Inc.
Ilawod East Rizal St., Bgy. 15, Legazpi City AMA College
Mr. Antonio Nuñez AMA Bldg., Rizal St., Rizal Avenue, Old Albay District, Legazpi City
09088865199 http://www.ama.edu.ph/
171 (For PLDT Landline nationwide and Smart and Talk ‘N www.facebook.com/AMACCLegazpiCampus
Text cellular phones) (052) 480 6998/ 480-6788
(02)8888171 (For NON PLDT Landlines)
*1888 (For Smart / Talk ‘N Text subscribers) Bicol University of Legazpi
02-6727277 (For PLDT NCR subscribers) Rizal St., Legazpi City
1-800-10-6727277 (Toll-free for PLDT subscribers) Dr. Arnulfo M. Mascariñas
+63 (2) 8 888 8171 http://www.bicol-u.edu.ph/
http://www.pldthome.com [email protected]
[email protected] https://twitter.com/BicolUofficial
www.facebook.com/BicolUniversity
(052) 480-0167
Smart Telecom
3/F SM City Legazpi, Bitano, Legazpi City Computer Arts & Technological Colleges
Mr. Alex B. Peña Balintawak St., Legazpi City
09189488340/0928 552 4228 Engr. Andrew Rey M. Belleza
[email protected]
Suncell Shop (052) 480-1645/480-1309
2F,Pacific Mall Bldg., Landco Business Park F Imperial St
Corner Circumferential, Legazpi City
Mr. Marl Reantaso 51
0922922956 /63 (2) 395 8000
www.suncellular.com.ph
Contacts EMERGENCY NUMBERS
In Legazpi City Legazpi 911

09472775271 / 09777723909
(052) 201-0102
List of Point of Contacts in
Legazpi City City Emergency Quick Response Team
09391197917
Legazpi City Fire Station

09171859984 / 09199925484
Radio Frequency: 153.100
HIGHER EDUCATION INSTITUTIONS
Legazpi City Police Station
Computer Communications & Development Institute (CCDI) 09985985926 /480-9919
Sikatuna St., Old Albay District, Legazpi City 09266256247
Engr. Jay Abion Dadea,
MIT College Dean PCP1 (Peñaranda)
http://www.ccdi-legazpi.com/ (052) 821-7947/09387956504
[email protected]
(052) 742-1570
PCP 2 (Old Albay District)
Divine Word College of Legazpi (DWCL) (052) 480-0495
Cor Rizal & Fr. Bates Sts., Albay District, Legazpi City
Rev. Fr. Nielo M. Cantilado, SVD PCP 3 (Embarcadero)
http://www.dwc-legazpi.edu/ 09569719802
[email protected]
(052) 480-1239 PCP 4 (Taysan)
09128042552
Forbes College
Rizal cor Elizondo St,, Legazpi Port District, Legazpi City
Atty. Joan Elizabeth L. Aquende PCP 5 (Rawis)
CEO & President (052) 482-0124/09092057207
http://www.forbes.edu.ph/
[email protected] Legazpi Public Safety Office
www.facebook.com/forbescollegeph 09293246987 /09190967976
(052) 435-3128/ 742-0317/09176762972 09258011938
Mariner’s Polytechnic Colleges Foundation(MPCF)
Rawis, Legazpi City CDRRMO
Ms. Merle Jimenez- San Pedro (052) 431-0330 / 09209528188
http://www.marinerslegazpi.edu.ph/ 09391197917
[email protected]
www.facebook.com/marinersadmission
(052) 482-0997/ 201-8636 Legazpi City Water District (LCWD)
Southern Luzon & Technological Colleges Foundation, Inc. (052)742-3691 to 3693
Astillero Building, Quezon Ave, Oro Site, Legazpi City 09175721347 / 09175949169 /
Ms. Rosemarie Quinto-Rey 09184555922 / 09266561208 / 09266561209
http://www.sltcfi.com/ [email protected]
[email protected] www.legazpicitywater.gov.ph
[email protected]
(052) 742-1829
STI College Albay Power and Energy Corp. (APEC)

Barangay 20, Cabagñan East, Legazpi City 235-0419/ 2012001/ 4811584
Mr. Peter K. Fernandez 0937 372 2363 /0995 729 6332
legazpi.sti.edu https://apec.net.ph/
www.facebook.com/legazpi.sti.edu [email protected]
(052) 480-4877 / 480-3098
09615454452 / 09564270579
Tanchuling College
Jasmin St, Imperial Subdivision, Legazpi City
Ms. Patricia Iris Tanchuling
http://www.tanchuling.edu.ph/
[email protected]
www.facebook.com/TanchulingCollegeInc
0966 193 5231/(052) 820-4987
University of Sto. Tomas Legazpi

Rawis, Legazpi City
Rev. Fr. Ernesto M.Arceo, OP, STL, Ph D.
http://www.ust-legazpi.edu.ph/
[email protected] 52
www.facebook.com/ustlegazpi
(052) 736-0335
Useful Links and
Sites:
https://dict.gov.ph/
https://www.ibpap.org
https://legazpi.gov.ph/
https://www.facebook.com/dictlc3
https://www.facebook.com/dictalbay
53
Acknowledgments
Ms. Rosemarie Quinto-Rey (President ICT Council)
Richard Yuson (IT Division-CMO)
Ma. Theresa Nuñez (LEIPO-CMO)
Mr. Carlos Ante (City Administrator-CMO)
Albay ICT Association
Commission on Higher Education (Region V)
Department of Information and Communications Technology - Luzon Cluster 3
Department of Trade and Industry (Region V)
Department of Science and Technology (Region V)
Bicol University
Renelyn E. Bautista, Director of the Bicol University Communication and Public Relations Office
Southern Luzon Technological College Foundation Inc.
Divine World College of Legazpi
Technical Education and Skills Development Authority (Region V)
54
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Digital Cities Program Legazpi City Roadmap

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digitalcitiesph roadmap

B. Industry Growth Outlook

III. The Digital Cities PH Program 10

The Philippines offers a diverse range of services to global buyers

These subsectors are organized under their respective organizations:

All these organizations fall under the umbrella of the Information

The success of the IT-BPM industry is the result of several factors:

Cost competitive – the Philippines provides high quality talent at very

Expanding infrastructure – the availability of IT parks has helped IT-BPM

Strong linkages with the government, academe and industry – through

Leading in voice capabilities and growing in IT and non-voice business

The industry, in partnership with the Department of Information &

Government Partnership & Support

Department of Labor and Employment (DOLE)

The Philippines continues to make considerable progress in the areas of

Digital Cities Interventions

1. Institutional Development - A prerequisite for the other initiatives, institutional

2. Talent Development and Attraction - Talent development and attraction activities

3. Infrastructure Development - Complementing the institutional and talent

CHED Region V Agency Report

DIVINE WORD COLLEGEOF LEGAZPI HISTORY AND DEVELOPMENT

DWCL envisions itself as a

Below is the detailed data on the accomplishment as of December 31, 2020.

Moreover, under the Free TVET

Other Scholarship Programs that

1. Information Technology Enabled Services/Business Process Management;

2. Center for Education Excellence and Development (Establishment of institutions

3. Creative Industries/Knowledge-Based Services(Animations, Software Development, Game

INVESTMENT PROMOTION AND FACILITATION

CITY ECONOMIC & INVESTMENT PROMOTIONS DIVISION

The Legazpi City’s Strengths, Weaknesses, Opportunities, and Threats

The identification of SWOT is an important step in finding and knowing the

To improve talent of Legazpi Organize dialogues between industry locators

Conduct formal research to work with existing

Provide results of research to provide the

Conduct quarterly evaluation of results and

Tap DICT, DTI and DOST programs for digital

Current State Desired State Action Item Timeline/Owner

Collaboration between Organize Industry- LGU with LICTC and

Current State Desired State Action Item Timeline/Owner

Formal research to work with Incorporate problem areas Respective Schools

Identify required skills for LCICT/LGU/BU and other

Strong partnership and Create scholarships LGU/Schools

LGU - Academe quarterly

Immersion program for Faculty and graduating Industry/Schools

Current State Desired State Action Item Timeline/Owner

DOLE SPES Program within Consultation and meeting Respective Schools

Starting young people to Consultation with DepED, DepEd

Roll-out of DTI programs in Consultation with DTI, DTI

Consultation with DICT, DICT

Roll-out of programs and Consultation with DOST, DOST

Current State Desired State Action Item Timeline/Owner

There is already A dynamic Local To capacitate and LGU (on-going)

Current State Desired State Action Item Timeline/Owner

Need to improve Improved state of Implement projects, LGU / DICT/

Current State Desired State Action Item Timeline/Owner

Stable Internet To provide up to Invite other providers ICT/LGU/ DICT/

DICT Luzon Cluster 3 empower freelancers in Bicol Region through

The Department of Information and

DTI – Albay Startup Initiatives