What Is Reflective Practice
What Is Reflective Practice
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Joy Amulya
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Reflecting on struggles opens a window onto what is working and not working,
and can lead to a greater understanding of the true nature of a challenge we are
facing.
Some struggles arise from dilemmas, a clash between our values and an
approach we are using in our work. Reflecting on dilemmas generates
information about what is clashing, and can lead to adjusting our actions to
better align with our values.
Reflecting on experiences of uncertainty (for example, when starting a project or
dealing with a new kind of problem) illuminates the specific ways in which the
approach we are taking is not defined, not concrete, or perhaps not feasible. In
that case, reflective practice can point to the need for either problem-solving or
acceptance of what is not defined or concrete or not realistic.
This comparison points to the diverse ways that reflective practice can be done:
1. Reflection can be practiced at different frequencies: every day, every month, every
year.
2. Reflection can also vary in depth, from a quick pause to notice what happened and
didn’t happen during a meeting, to a sustained examination and documentation of
critical moments during a project.
3. Reflection can serve a variety of purposes:
It can be individually useful, to become more aware of what guides our patterns
of action and thinking, and what we struggle with and feel successful about.
1
Maini, S. & Nordbeck, B. (1972). Critical moments in research work. A study of research workers in the
Behavioural Sciences. Psychological Research Bulletin, 12, 10, Lund University, Sweden.
2
Csikszentmihayli & Nakamura, Mihaly & Jeanne (2002). The Concept of Flow. The Handbook of Positive
Psychology: Oxford University Press, pp. 89-92.
All of these purposes are similar in that they lead to greater understanding of the
work people are doing alone or together. Without reflection, innovation and optimal
impact are not possible – reflection is essential for improving both the process and
outcome of our work.
If reflective practice “illuminates what the self and others have experienced,”4 is
this an individual or collective activity? It can be either; individuals and groups alike can
engage in reflective practice related to their work. Whether you choose to learn from
experience at the individual or on a group level depends on your learning agenda. Is an
organization interested in documenting the learning embedded in its work over the past
several months? If so, the experiences its members focus on and the questions they
pursue in their reflection process will be about their collective practice. Does an
individual need to make sense out of a week’s worth of meetings, frustrations, and
turning points in order to decide how to proceed with a project? Then she might explore
her experience of the significant moments and key issues that are connected to the
decision she needs to make.
Individual and collective reflection need not be sequestered from one another—
in fact, they can be mutually supportive within an overall learning process. For example:
3
For example, see Innovating for Social Impact, a framework developed by Community Science
(http://www.communityscience.com) to strengthen organizational learning and impact.
4
Raelin, J (2002). “I Don’t Have Time to Think!” versus the Art of Reflective Practice. In Reflections, vol. 4,
1, 66-79, Society for Organizational Learning, Massachusetts Institute of Technology, Cambridge, MA.
Even when there is not a clear problem or question driving reflection, it is through the
exploration of stories and the practice of dialogue that we can unpack the richness of
experience, and evaluate which issues emerging from that experience we need to
pursue. Using reflection, we can identify learning edges – those questions or issues that
an individual or group needs to understand in order to improve the impact of their
work.
In the world of work, there are enormous opportunities to learn, yet relatively
few structures that support learning from experience, particularly in adulthood and in
For many practitioners, “doing” swallows up learning. Even doing our best to
stay aware of what we are doing does not by itself create high-impact learning. Learning
is a purposeful activity. It does not have to be a complicated activity. Recognizing the
necessary role of reflection in getting the learning out of experience and becoming
familiar with the basic elements of reflective practice allows practitioners to “know
what they know” from the experience of their work, and to realize the power of this
source of knowledge in furthering their work.
For more about reflection as a tool in organizational learning systems, read about Innovating for
Social Impact at http://www.communityscience.com or contact Joy Amulya at
[email protected] for more information.