Open The

up-Getting into
unlimited the right mindset
possibilities of
bringing CLOUD to Legal
Mexico City

The Unlimited
Possibilities of
Bringing Cloud to
Legal
 Strategic
Word/Outlook
Applications moving
to the Cloud

Time & Billing

• Document Mgmt
is most difficult
• Because of Firm’s
Fiduciary
Document
Responsibilities Management
Computing Models
Possible Cloud Models

ON-PREM Model HOSTED Model MULTI-TENANT Model

Separate Instance per Firm Single Instance Woldwide

Remote Remote Remote
Site Site Site Global Service

Customer Managed Vendor Managed Software-as-a-Service (SaaS)

On-Prem Cloud (600 Firms) (2500+ Firms)

On-Prem Cloud (Dozens)
Elastic Cloud (new)
On-Prem
 20 year History of Cloud DMS Hosted

3 000

2 500
Predictions
Customer Acquisition for Cloud Products

2 000
1) Growth: 3.5 Firms per Business Day by end of 2019
2) In 18 Months: More Mutli-Tenant Cloud than On-Prem
1 500
3) In three Years: More Multi-Tenant than On-Prem + Hosted
1 000
4) In Six Years: On-Prem & Hosted will cease to exist
500

0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Year-over-Year Customer Acquisition for Cloud Products. iManage data from public or partner meetings, NetDocuments data from Salesforce

2000 ‘05 ‘10 ‘15 2020

1999 2006 2010 2013 2017 2019

NETDOCUMENTS CLOUD MICROSOFT AZURE MACHINE MICROSOFT O365 NETDOCUMENTS 20
RELEASED/ COMPUTING RELEASED LEARNING ENTITY REVENUE YEARS OLD
SALESFORCE FOUNDED Google CEO EXTRACTION SURPASSES OFFICE
used the term for LICENSING
1st time
 Computing Models
Every Instance is like having a separate Puppy

ON-PREM Model HOSTED Model CLOUD Model

Separate Instance (Separate Puppy) per Firm Single Instance (1 Puppy) Woldwide

Multi-Tenant SaaS

Many Puppies One Puppy

Feeding ...... Enhancements Multi-Tenancy Advantages:
Baths …… Support • All Advantages of Cloud Model
Vet. Care …… Bug Fixing
Grooming …… Quality Assurance ü Attention to Customer
Hosted ü Vendor Longevity
Exercise …… Dev Ops Releases
Training …… Professional Services
 Advantage of Cloud Multi-Tenancy: Inheritance
What happens with
New User Interface?

onecloud
What happens with
New Certifications?
multitenant What happens with New
Security Infrastructure?
Inheritance
All firms Allcountries
instant global concurrent inheritance
 Cloud Standard Benefits:
Unlimited • No Hardware
• No Capital Expenses
Possibilities of • No Maintenance
Cloud for • Fast Deployment
Law Firms? • Simplicity

Cloud Unlimited Benefits:

ü Attention ü Vendor Longevity ü Inheritance
 What are the
Unlimited
Possibilities for
the End-User?
1 Cloud Advantage – High Adoption
Active Users / Total Users

1923/2000 users
1800/1800 users 1023/1050
2600/2600 users
2578/2729 users userss

650/680 users 702/702 users

720/720 users 915/970 users 959/985 users

High User
Adoption
1115/1198 users
953/1114 users 521/521 users 340/354 users
377/400 users

Dirkzwager
291/314 Users
374/374 users 391/400 users
558/565 users 432/465 users
 Flexible User Experience

Office
Microsoft Office Interface
Web Mobile
Browser HTML Interface iOS/Android
Interface
Invisible
Experience
New

Office 365 Sync

Windows or Mac
Office 365 Built-in Folder Synchronization
Interface User Adoption
2
Office 365 Cloud Storage Provider (CSP)

File Open
File Save, Save As

Only Possible with

WOPI - Web Oriented Programming Interface
Multi-Tenancy
3 Cloud Advantage: Teamworks

Threads Tasks
Collaborate within Organize tasks &
the Workspace on get update status
multiple Threads on Matters

Common Backend:
as Documents,
Emails & Threads
Annotations
Collaborate on a
specific Document
or Paragraph
4 Cloud Advantage: Predictive Email Filing (AI)

AI

Prediction of Emails to
correct Client/Matter
Folders. No need to profile.
5 Cloud Advantage: Third-Party Certifications
Security Availability Privacy Banking

Credible Third
Party Attestation &
TYPE 2 SOC 2 TYPE 2 SOC 2 TYPE 2 SOC 2 SOC 2+
Certifications

All Certifications
SEC 17A-4 are inheritable by
all Clients
 What is the
biggest
Fear of Cyber Security impediment for
moving to the
Cloud?

Fear of Client Rejection

 Cloud Cyber Security Erasure Coding
in Object Store
Goals: Document is Encrypted
Perimeter
Defense:
Silent Subpoena Safeguard with a Unique AES-256 Key • L7 Firewall
• WAF
Protection against Self • IDS & IPS
• DDoS
Inability to Identify a File
Sliced
Defense Nation State Attack Cryptography
Technology
HSM Crypto Processor

NetDocuments Master Key

Dual Custody
Customer Managed Cryptography
Encryption Key Generation of High-Energy
aka Workspace Key Strong Keys Diode
HSM

Bounce
Private or
Hardware Security Module Shared Entropic
rated at FIPS 140-2 Level 3 Low Energy Sub-Atomic Randomness
Particles Propelled against Quantum Tunnel
Electro Magnetic Barrier
NDA- This entire presentation is proprietary & confidential- Do not disclose without written permission from NetDocuments
Clients Moving to Multi-Tenant Cloud

NDA- This entire presentation is proprietary & confidential- Do not disclose without written permission from NetDocuments
Unlimited Possibilities of Bringing the Cloud to Legal
Attention
Inheritance
Vendor Longevity
High User Adoption
Office 365 Cloud Storage Provider
Teamworks
Predictive Email Filing
Certifications & Attestations
One Puppy Cryptography
Major Clients moving to the Cloud
NDA- This entire presentation is proprietary & confidential- Do not disclose without written permission from NetDocuments
Mexico City

The Unlimited
Possibilities of the
Cloud for Legal