Personal Development
Personal Development
Personal Development
Services Applicable
Trustwide X
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Contents
Executive Summary ................................................................................................................... 4
Definitions ................................................................................................................................... 5
Introduction ................................................................................................................................. 6
Scope ......................................................................................................................................... 7
Equal Opportunities.................................................................................................................. 36
Monitoring ................................................................................................................................. 37
Appendices............................................................................................................................... 38
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Executive Summary
East London Foundation Trust (ELFT) recognises that its staff are fundamental to its success.
A strategic, professional approach to staff training, learning, and development helps ELFT not
only attract and retain high-calibre staff with the skills and competencies necessary to deliver
its objectives in Trust’s Integrated Business Plan but also to develop such skills to ensure
continuous organisational sustainability, efficiency, and exceptional performance.
ELFT’s Learning and Development (L&D) Team provides a wide range of training, learning,
and development opportunities in line with its Learning and Development and Workforce
Strategies to ensure that staff have the skills and knowledge required to undertake their duties
effectively. The Trust also recognises its legal and ethical responsibilities to create and
maintain a working environment that will ensure the welfare and health and safety of its staff,
patients, and the public.
The Trust wants to ensure its staff are well equipped and supported in accessing and
undertaking learning and development initiatives we offer. To allow this, the L&D Team have
put together this streamlined policy document to allow easy access of reference on the main
training and development related activities such as:
Trust induction;
Statutory and Mandatory training;
Training and study leave and salary support;
Continuous Personal and Professional Development; and
Training evaluation.
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Definitions
Core Skills Framework Relates to training that the Trust has determined must be
undertaken by all staff.
Essential Skills Framework Relates to training that the Trust has determined must be
undertaken by specified groups of staff.
Statutory and Mandatory Statutory training is for all staff as required by legislation,
training (e.g. Health and Safety at Work Act 1974, Management of
Health and safety at Work Regulations 1992, etc.) covers
fire safety, manual handling and other legally required
health and safety related training. Mandatory training of
those activities required by organisation based on roles and
responsibilities.
Subject Matter Expert Senior member of staff who has the lead responsibility for
their specific subject area and advises the L&D Team on
any variations or legal requirements associated with
Statutory and Mandatory training. The list of SMEs is kept
up-to-date for each of the Statutory and Mandatory areas
and can be obtained from the L&D Team upon request.
TNA - Statutory and The matrix contains information about Statutory and
Mandatory Training Needs Mandatory training requirements for all staff groups;
Analysis Matrix specific training required by each group; and the frequency
of training required by each group.
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Introduction
Learning is crucial in the delivery of high quality patient centred care; supporting clinical
governance and modernising our services. Service Users depend on the motivation, skills and
knowledge of all NHS staff. Opportunities for professional and persona l development can also
enhance the recruitment and retention of healthcare staff and are key to improving working
lives of staff.
It is a key Trust priority to develop and foster a learning culture based on staff development
review, personal development and organisational/patient need.
This policy outlines the processes to managers and staff for accessing internal and external
development opportunities. It provides guidance for managers about how education, training
and development activities should be considered in respect of time off and funding.
The document will enable the Trust to realise the full potential of the workforce by ensuring
that learning is an effectively managed resource, and is a well-planned and coordinated
activity.
The policy combines several of the existing policies relating to training, learning, and
development (Induction Policy for New Staff; Statutory and Mandatory Training Policy; Access
to Training and Study Leave Policy; and Policy for Evaluating Training) to offer one
comprehensive guide for all staff and managers.
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Scope
This policy applies to all staff (permanent or fixed-term contract) directly employed by the
Trust, and those appointed to work for the Trust on secondment , via an honorary contract, or
existing staff on internal or external secondments (e.g. pre-registration training).
This policy, however, does not cover temporary and locum staff supplied to the Trust though
recognised agencies. For these staff the Trust will require that Statutory and Mandatory
training is provided via the agency, and this will be monitored via contract monitoring
arrangements.
Permanent staff employed by other contractors who work on any of the hospital sites should
access Statutory and Mandatory training and further development activities via their
employers, although in some cases required training may be provided (by prior agreement) by
the Trust.
Bank staff are required to attend Statutory and Mandatory training as determined by their
role but will not be paid for this. As a condition of them remaining active on the bank, they
are also expected to attend specific workshops, which will be communicated to them by the
Bank Team. Bank staff will also be able to access specific Continuous Professional and
Personal Development (CPPD) courses provided internally by the Trust; however they will
need to attend these courses in their own time and will not receive funding or study leave for
any external training.
This policy applies to all types of learning activities ranging from in-house workshops,
conferences, accredited University courses and blended learning opportunities such as e-
learning.
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Purpose of the Policy
We are committed to promoting a strong learning culture and providing the opportunities to
increase our staff skills, knowledge, and expertise to enable them to provide the highest quality
mental health and community care to our patients and to minimise th e risk in all services
(clinical and non-clinical) we provide. This policy sets out ELFT’s commitment to our staff on
learning and development and aims to:
Provide a consistent framework for inducting staff at all levels into the Trust;
Set out the requirements for the Statutory and Mandatory training provision and
compliance;
Encourage staff to gain technical, professional, and other skills necessary to perform
their work safely and to the highest standards;
Encourage and support staff to develop their own level of competence to maintain
continuous development, increase job satisfaction, and achieve their personal and
professional potential;
Ensure training is provided in accordance with relevant legislation, accreditation
requirements, and budget constraints;
Ensure training and development processes and procedures are fair , followed and
evaluated consistently;
Provide equality in the provision of learning and development ensuring that all staff
have equal access to appropriate learning opportunities.
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Roles and Responsibilities
The development and maintenance of a culture of continuous learning and improvement
depends both on individuals taking responsibility for actively seeking and using learning
opportunities available to them, and managers at all levels recognising that developing staff
is an integral part of their management role.
Take ownership of their learning and development and its application in their work;
Contribute to identifying and meeting their own job-related development needs and
agreeing personal development plans and implementation with their line managers;
Participate in learning opportunities that support innovative ways of enhancing
knowledge and skills and consider different ways of learning e.g. e-learning and
blended learning, action learning and internal training, coaching, mentoring, etc. which
will enhance their effectiveness and improve performance – see Appendix A;
Apply new skills and knowledge in the workplace and disseminate any skills and
knowledge gained from learning which may benefit the delivery of the service or fellow
colleagues;
Take part in the annual appraisal process and ensure that their Personal Development
Plan (PDP) is kept up to date and any requirements for professional registration are
met;
Identify Statutory and Mandatory training requirements as part of the appraisal process
and as part of their personal development plan;
Attend all Statutory and Mandatory training courses, as required and inform line
manager promptly of any non-attendance or cancellation;
Attend all training sessions for which paid study leave has been granted and ensure
that they sign the attendance register;
Identify if study leave will potentially impact the individual’s role and responsibilities
and negotiate a solution with their line manager prior to the commencement of the
course;
Provide honest and prompt feedback via the evaluation processes provided;
Ensure staff are fully-compliant with all their Statutory and Mandatory courses before
applying for any CPPD courses whether in-house or externally funded;
Where possible complete all Statutory and Mandatory training activities on-line via e-
learning;
Provide adequate notice to the relevant parties should they need to cancel training
and inform line manager of any cost implications;
Repay any fees and training expenses in accordance with the terms of our Learning
Agreement where applicable – see Appendix B.
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Ensure that each employee has an annual appraisal and an agreed PDP which
identifies their future development needs including their Statutory and Mandatory
training;
Ensure all new employees attend Corporate Induction and receive a local induction
into their workplace;
Ensure staff are fully compliant with their Statutory and Mandatory training courses,
as required and whenever possible encourage staff to complet e their Statutory and
Mandatory training through e-learning;
Support a learning environment within the workplace where the sharing of knowledge
and skills is encouraged;
Escalate the risk to the Head of Service if Statutory and Mandatory training
requirements are not being met;
Ensure that staff have access and take advantage of blended learning opportunities
including e-learning;
Make provisions for staff to benefit from alternative routes for learning away from the
classroom environment i.e. on-the-job training, job shadowing, coaching, secondment,
sharing knowledge and skills with other colleagues etc.;
Work with the L&D Team to identify learning needs of all staff and assist in the
commissioning process to address these needs
Honour study leave arrangement including allowing staff to leave work on time to travel
to training;
Monitor attendance of their staff at the relevant Statutory and Mandatory training and
follow up on those who fail to attend. They should also inform the L&D Team of any
local or individual training undertaken in order that the central training record is
accurate and up to date;
Ensure that staff who return from any extended period of leave for 12 months or more
(e.g. due to maternity leave, career break etc.) identify relevant update training and
arrange for members of staff to attend as soon as it is practicable on their return to
work;
Be aware of matters relating to equality and diversity and how they impact on staff
development opportunities.
Help staff achieve and maintain a high standard of performance and so help the
Trust to provide the best possible services to our service users;
Provide expert advice and guidance on all matters relating to learning and
development across all staff groups in the Trust;
Develop strong relationships with the local Higher Education and Further Education
Institutions;
Develop and implement a Learning and Development Strategy based on the wider
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organisational objectives and priorities, legal/regulatory requirements, and the
Workforce Strategy;
Develop blended learning opportunities and provide on-going support to staff to make
the best use of these opportunities;
Ensure that development programmes supports the Trust’s Quality Improvement
agenda;
Work with the Directorates, ensure that learning needs of all staff is identified and
analysed on an annual basis and put in place measures to address these needs;
Work closely with managers to identify appropriate and cost -effective methods to
close any skills or knowledge gaps in their departments;
Work with specialist trainers and advisers to review the content, format and delivery
method of all types of Statutory and Mandatory training;
Effectively promote and communicate training opportunities to managers and staff;
Manage the provision and delivery of all Statutory and Mandatory training activities
including the Trust Induction programme;
Ensure that the Trust’s learning management system is used effectively to record all
learning activities and provide records of attendance to the appropriate parties on a
regular basis;
Provide equality in its provision of training and development ensuring that all staff have
equal access to appropriate learning opportunities;
Regularly evaluate learning and development activities to ensure that training needs
are met and return on investment is evaluated.
Maintain training records and regularly report L&D activities and Statutory and
Mandatory training compliance through the Monthly Compliance Report and various
reports to the Senior Leads, Education Committee, and the Trust’s Board as and when
required;
Regularly review L&D processes and practices to ensure they continue to meet
business requirements and are fit-for-purpose;
Ensure sufficient provision of facilities (e.g. rooms, IT equipment, etc.) for training
facilitation.
Act as the multi professional expert group for all decisions around workforce
development strategy and practices;
Provide representation for all staff groups within the Trust with regard to their learning
and development needs;
To produce an annual training plan that meets the learning and development needs
of all members of staff;
To act as the forum where all workforce development issues can be discussed and
appropriate decisions made;
To have an ‘oversight’ role with regard to all learning and development programmes
and events, ensuring all are ‘fit for purpose’;
To ensure the learning and development needs of all members of staff within the
Trust are adequately provided for;
For each group member to represent the interests of their relevant staff group,
Directorate or professional area;
To monitor key performance indicators for learning and development and produce
timely reports to the Trust Board;
To monitor and oversee the uptake, and act as ‘champions’ within the Trust, for the
delivery of Appraisal, Personal Development Plans;
To make decisions as to the value for money of all aspects of learning and
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development activities undertaken;
To capitalise on and promote joint working with key partners organisations around
the workforce development agenda;
To provide a steer and influence the pre and post registration commissioning
processes, with Universities, Health Education England and LETBs;
To provide reports to LETBs on spend justification as necessary.
The Trust has the overall responsibility to:
Ensure that appropriate L&D plans are in place at a corporate and directorate level to
support the delivery of the business plan and that these are implemented and
evaluated;
Ensure that there is equity of access to learning opportunities across all staff groups;
Ensure that all staff have opportunities to further develop their knowledge and skills;
Ensure that all staff are given the opportunity to have their learning and development
needs reviewed at regular intervals though the appraisal process and regular 1:1
meetings;
Make Statutory and Mandatory training available to its staff and ensure that staff
understand the legislative basis for Statutory training;
Regularly review and update the Statutory and Mandatory training it provides, in line
with changes in legislation and requirements of the organisations;
Address non-compliance with regard to attendance at Statutory and Mandatory
training;
Ensure that a sufficient number of appropriately skilled trainers are availabl e to meet
Trust training needs;
Ensure that all management levels take responsibility for learning in their
departments;
Ensure that matters relating to equality and diversity are considered in the provision
of all learning and development activities.
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1.0 Trust Induction
Induction on a Trust-wide basis and departmentally is the process of receiving and welcoming
staff as they first join the organisation and giving them the key information they need to settle
in quickly and start working effectively. The process of induction is extremely valuable to both
the individual and the Trust. As such, induction has five main aims; namely:
1. To enable staff to settle in to the Trust as soon as possible, thereby enabling new
staff to maximise their full potential;
2. To help staff understand their role and responsibilities;
3. To obtain effective output from the new staff member in the shortest possible time;
4. To provide an introduction to Trust’s vision and values, key standards, and policies
and procedures relating to the management of risk and patient safety;
5. To ensure that the organisation receives the benefits of well-trained and motivated
member of staff as quickly as possible.
The purpose of the induction programme is to ensure that all new staff receive a consistent
and comprehensive induction both on corporate and departmental levels which enables them
to settle into the organisation as soon as possible.
The Trust is committed to both the provision of Trust-wide corporate and local Inductions, as
it believes that this is an important investment to make in its staff. Wishing to make this
commitment a reality, it is the policy of the Trust to allow all newly appointed staff a guaranteed
induction period. During this time the new member of staff will be supernumerary to allow them
to undertake local induction and Corporate Induction (for staff with a contract for longer than
6 months). To facilitate this process, all staff will commence their employment on the first
Monday of the month all relevant parts.
The Recruitment Team will inform the L&D Team when a member of staff has been appointed
by sending a copy of their final offer letter. The L&D Team will then, through consultation with
the line manager, provide the staff member with a suitable induction programme for the month
that the staff member is commencing employment. Details will be sent to the staff member’s
home address and to their line manager. It is the line manager’s responsibility to ensure all
new employees participate in the induction. Attendance will be monitored by the L&D Team
and non-attendance will be rigorously followed up.
Staff working on a part time basis will need to complete the minimum induction programme.
On appointment, it should be agreed that new staff member will attend for the additional time
required but managers will be responsible for paying the staff member for the additional hours
worked.
The full Corporate Induction programme content and joining instructions will be sent to all new
starters (and staff commencing new roles or returning from salary supported secondments)
electronically. Additionally, the Induction Booklet (can be found on our Intranet) covering
important topics such as: Agenda for Change; Payroll, Pensions, and HR information; and staff
benefits will be sent to all new starters and all are advised to familiarise themselves with it.
The delegates’ breakdown list will be shared with all attendees on the Corporate Induction to
enable greater staff networking and knowledge sharing.
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Monday
The first day of the induction programme will equip new starters with specific information about
the Trust as well as give them the opportunity to meet some of the senior members of staff
within the Trust. Induction information stalls will be available to staff on the first Corporate
Induction day to made key information (e.g. policies and procedures, Trade Unions, staff
support systems, and pensions) available to them and provide an opportunity to ask specific
questions. Induction Coordinator will be present at all sessions through the Corporate
Induction week and will be available to answer any questions and guide staff as and when
required.
Thursday
The attendance at the day two of the Corporate Induction will be determined by an individual’s
job/role (e.g. staff who are working with Service Users in in-patient wards) - this will be
governed by staff training requirements. If staff are eligible to attend day two, the contents
covered will be aimed at clinical staffing and cover specific topics such as professional
boundaries, self-harm, and physical and mental skills. If staff are not eligible to attend this part
of the induction, they need to return to work and undertake local induction and complete their
Statutory and Mandatory training via OLM.
Friday
The last day of the induction programme is Mandatory for all to attend and the sessions will
cover specific topics such as Safeguarding Children and Adults Level 1 and CPR (Basic Adult
Life Support). The attendance at these sessions, will again, be determined by staff job role.
The Trust also has a separate induction process for rotational doctor s starting in February
and August each year. All doctors within these cohorts must attend both days of this
programme. The induction is broken down into two days (Thursday and Friday) and runs
concurrently with the monthly Corporate Induction. Within these two days the topics covered
will be specific to the medical field and cover subject matters such as Mental Health Act and
Mental Capacity Act, Physical and Psychiatric Emergencies, and Learning from Complaints.
This process is overseen by The Doctors in Training Programme Director for Barts, and the
Royal London Rotational Doctors in Training Scheme in Psychiatry .
All temporary, agency or Locum clinical staff must have completed the required Risk
Management courses before working any shifts in the Trust. Before commencing Bank work
for the Trust, checks are made with the Recruitment and the L&D Teams to ensure the required
training has been undertaken such as:
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Infection Control Level 1 - Annually
Information Governance - Annually
Moving & Handling Level 1 Awareness - 3 yearly
Safeguarding Adults Level 1 - 3 yearly
Safeguarding Children Level 1 – 3 yearly *
Face to face:
Non-clinical temporary, agency or Locum clinical staff are required to undertake all of the
above training with the exception of CPR and PMVA.
An induction must take place on their first day of work and the Bank or agency local
induction checklist must be completed in respect of each appointment at this time. In addition
in any/all instances that the bank staff are returning for a shift after a period of absence of
three months or more a local induction must be facilitated to them again.
In cases where members of staff are working on a short-term contract or seconded into the
Trust managers should consider the tenure of contract and the requirements of the post to
which the individual staff member has been appointed. If any Trust manag er considers
attendance at the Corporate Induction programme appropriate, arrangements should be made
with the Recruitment and L&D Teams for a place to be identified at the next available induction
programme.
Signed attendance lists will be taken for every component part of the Corporate Induction
programme - these are kept as a record of individual attendance and this information is also
recorded on OLM. This ensures that attendance on induction forms part of a staff members’
overall training record and informs managers when an update is required. Certificates of
attendance are not issued to staff for the sessions they attend on the Corporate Induction
programme; however a summary of activities undertaken can be printed from OLM..
Those members of staff who cancel or fail to attend Corporate Induction will be reported to the
line manager and placed on the next month’s induction programme. The L& D Team will
contact both the staff member and their manager to inform them of their non-attendance and
provide the dates when they should next attend. Those failing to attend individual parts of the
induction will also be placed on the next available sessions and their attendance monitored. If
a staff member fails to attend subsequent sessions, they will be subject to the Trust training
booking procedure as outlined in the Access to Training and Study Leave section below,
whereby non-attendance will incur a £50 fine to the individual’s service budget. If the staff
member fails to attend the induction after three consecutive months, an email will be sent to
the Service Director of the staff member’s manager advising them of the individual staff
member’s non-attendance.
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1.7 Local Induction
Local induction is the induction or orientation programme arranged by the service in which the
new employee will be working. Local induction is as important to an employee as the Trust-
wide Corporate Induction and the two should be seen as a comprehensive package for every
new staff member. Local induction provides the new employee with an insight into the service
area or department in which they will be working; the working arrangements, rules and
practices; and health and safety measures. It clarifies the priorities and objectives of the
service/department and gives the employee an understanding of the direction of the
department. It also promotes the internal practices and procedures in operation in the area
where they are working and makes them feel a part of the team.
The local induction also includes a programme of visits to key contacts for the new employee;
including people from other departments with whom they will be working closely or who will
help them to understand their new role more fully and quickly. The development of a local
induction programme for each new employee will be the responsibility of the ir service or line
manager.
The Local Induction Proforma has been developed for permanent staff (or those on fixed-
term contract) to ensure that all staff receive a local induction within the service/department
in which they work. Newly appointed staff will be sent this induction checklist by the L& D Team
along with the Corporate Induction programme outline and it also is be available from their line
manager and Trust’s Intranet. The Proforma is re-issued on the first day of Corporate Induction
programme with the instruction given that it must be completed and returned within a month
of starting employment in the Trust or an employee can incur a £50 fine to their team’s budget.
The line manager should ensure that it is completed, signed, and returned to the L&D Team.
By filling out the training nominations sections of the Local Induction Proforma and returning
the form, the Trust can be assured that all training needs have been identified and plans have
been implemented to meet them. All non-clinical staff and non-inpatient mental health
clinicians should complete and return their Proformas within the induction week.
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2.0 Statutory and Mandatory Training
It is absolutely critical that all Trust employees are compliant with their Statutory and
Mandatory training to ensure our patients safety and minimise any risk of incidents. A formal
Trust-wide review of the Statutory and Mandatory Training Needs Analysis (TNA) is conducted
every two years, to coincide with the review and updating of our policies and procedures. In
between these times, the TNA will be monitored and reviewed as and when required to reflect
any deemed changes using the TNA Template in Appendix C and TNA Action Plan in
Appendix D. Such changes will be agreed by the Quality Committee.
The Trust is following a rigorous methodology to determining its TNA with the aim of:
Fulfilling the TNA cycle and ensure that the TNA has fully considered the specific
requirements;
Informing the production of a Statutory and Mandatory training prospectus that
accurately reflects the current needs of the Trust;
Ensuring that the Trust has documentary evidence of the TNA process to offer
assurances that the significant risk related training needs have been identified;
Supporting the compliance with external regulatory bodies e.g. National Health Service
Litigation Authority (NHSLA) Standards for Risk Management and the Care Quality
Commission.
The TNA process is used to determine the range of risk related training required and the
groups of staff that are required to undertake the training. In conducting the TNA the Trust
considers:
Subject Matter Experts will be asked to review their subject area programme to confirm/update
as required, on an annual basis. The L&D Team will liaise with Subject Matter Experts who
will advise on topics, training content and frequency of training, and will consider requirements
in light of the categories listed above. The L&D Team will also work with Subject Matter Experts
to produce action plans for delivery of all Statutory and Mandatory training. These action plans
may involve, for example, reviewing the current format or delivery method for Mandatory
training, changing the staff groups to which the subject applies, or introducing a new training
topic to the Statutory and Mandatory training programme. Any shortfalls in delivery (either in
terms of capacity or attendance) identified by the TNA process will be escalated to Associate
Director of Organisational Development and Learning to address any shortfall in provision
and actions to be taken.
The completed TNA Summary will be held and amended accordingly by the L&D Team and
is accessible to all staff via Intranet.
The L&D Team will collate training requirements and develop programmes of training delivery
that reflects the TNA. A prospectus of Statutory and Mandatory Training detailing target staff,
core content, frequency and duration of delivery will be published yearly an d made available
to managers and staff via a brochure, the intranet and team briefings.
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The L&D Team maintain training records for all staff and feedback will be provided to the
managers of any staff who fail to attend. Monthly Statutory and Mandatory training compliance
matrix is circulated to all Service Directors/Operational Leads/Senior Managers and it is line
manager’s responsibility to ensure their staff are up-to-date with their training.
The TNA details what the Trust deems as Mandatory training appropriate to specific staff
groups, including the frequency of training or update training, together with duration of course
and requirements for update. The purpose for identifying time periods is to ensure that training
resources are targeted to the most appropriate staff groups, at the most appropriate intervals,
recognising that different staff groups will require different levels of skills, knowledge and
understanding in order to fulfil their roles.
The frequency for each training type is shown on the training needs matrix. For most topics,
training is delivered as part of Trust-wide or local induction. Thereafter, if refresher training is
required, attendance is normally required either as part of a Mandatory training update day,
e-learning or through local or specialist training sessions.
Mandatory training is delivered by subject specialists who are Trust staff, or occasionally
through carefully accredited external trainers who are required to teach to the Trusts’ policies
and procedures. Training is delivered in three main ways as follows:
In some incidences staff may have attended a similar training programme with another Trust
or organisation. If they hold an in date certifica te of attendance (e.g. from another Trust
participating in the Streamlining Programme) or have been in an associated training role they
may be exempt from attending that specific training until an update is required. This will be
following consultation with the line manager, L&D Team and the Subject Matter Expert for the
programme and will be agreed on an individual basis.
Attendance at Statutory and Mandatory training sessions is recorded by the L&D Team via
OLM and any non-attendance without sufficient notice of 4 working days or extenuating
circumstances (e.g. sickness) will lead to a £50 fine to the individual’s service budget and
will be followed up with the line manager. The L&D Team will contact both the staff member
and their manager to inform them of their non-attendance and it is staff member’s responsibility
to book the next available session to attend.
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3.0 Access to Training and Study Leave
3.1.0 Training Budgets
L&D Team has a day-to-day training budget which is used primarily to deliver on its core
responsibilities of Statutory and Mandatory training, Corporate Induction programme and the
development of infrastructure to ensure the delivery of all corporate in -house training and
development opportunities. This budget is therefore not available for use in the funding of
individual developmental activities.
Staff or Services wishing to access CPPD funding are asked in the first instance to consider
whether it can be met from any existing local departmental/service budgets. This is at the
discretion of the budget manager on the provision that funding is available, and that the
request has been identified and agreed as part of the appraisal process.
Health Education North Central East London (HENCEL) allocates annual workforce
development funds to the Trust in the form of direct and in-direct funding. Direct funding is
available April – March and covers activities commissioned from external providers (e.g. study
days, courses, conferences and other educational activities both national and international).
In the absence of local budgets, applications for Non-Medical CPPD Direct funding can be
made by individuals, Teams or Services to the Education Board for bids below £5,000 and the
Education Committee for bids above £5,000. Staff wanting to apply for direct funding under
£5,000 need to complete the Application for Direct Funding Form and over £5,000 the
Education Committee Application Form and seek approval from their line manager prior to
submitting these to the L&D Team. Separate funding arrangements exist to meet the CPPD
needs of Medical staff, which is coordinated by the Medical Education Team.
Indirect funding is identified as part of an annual training needs analysis and comprises study
days, modules, programmes and projects commissioned from local Universities in April for
delivery from September to August. These funds are available for permanent staff only as the
formula used by LETBs to calculate them is based on the number of staff the Trust has on its
substantive payroll.
Occasionally HENCEL will invite applications from Trusts for additional funding bids for CPPD
monies to meet identified local or national training priorities and from time to time this may
include further fixed salary support costs. In this even t, the opportunities will be advertised
and coordinated by the L&D Team.
The Trust commissions a number of BSc and MSc level modules and programmes within the
annual CPPD contract dependent upon financial constraints. Any employee wishing to
undertake an MSC or BSc Module or programme will have to meet the short listing criteria
shown below and the appropriate HEI forms can be obtained from the L&D Manager.
The application process is primarily electronic and appro val from the line manager and
Training Leads must be sought before submitting it. Module applications should be received
at least 1 month before the start date whilst MSc or BSc programme applications should be
received no later than May.
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Activity forms part of commissioned educational activities;
Employee has completed their Mandatory training as set out in the Management TNA;
Where appropriate the employee has successfully completed an appropriate
mentorship preparation module and/or annual update combined with Sign Off Mentor
Training;
Applicants for BSc programmes should email the L&D Manager with a brief summary
of their prior learning activities for APL purposes and include a list of chos en modules
for study;
MSc programme applicants will be expected to have met all of the above criteria and
will be invited to submit an application setting out the anticipated focus of their
dissertation linked to current Trust and MH Institute priorities;
Access onto other MSc courses funded through the additional bids process may be
subject to further eligibility criteria being met as appropriate.
All Programme applications will be considered by Educational Leads and interviews may be
held before funding is agreed. If funding is agreed the application will be authorised by the
L&D Manager and forwarded to the HEI admissions department. The HEI will then contact the
employee directly advising them of their course start date.
In the event that a staff member would like to withdraw from the module or change their start
date they must contact the HEI directly and also inform their line manager and the L&D
Manager. Staff can only be re-booked on a module which occurs in the current financial year
otherwise they will need to re-apply. In certain circumstances support may be withdrawn.
Funding authorised for a BSc or MSc programme is only for the current academic year.
Employees will be required to submit individual module requests for each year of the
programme which will then be signed off by the L&D Manager on the basis of satisfactory
academic achievement.
It is acknowledged that the delivery of services is the Trust’s core business and ultimate
priority. In the unlikely event of immediate service need, where unacceptable risks are posed
to service delivery or cost savings may need to be made, study leave may be withdrawn by
the line manager, without notice with the expectation that the individual return s to their usual
place of work - such incidents will be monitored by the L&D Team. In the event that relocation
to another service is required authorisation will be sought from the Service Director/Head of
Service.
Not all learning opportunities can be met and lack of resources can be a sufficient reason to
refuse applications for funding or access to study leave.
Access to study leave needs to be aligned with the needs and objectives of the service. Whilst
the Trust is committed to lifelong learning and encourages all staff to embrace this
commitment, individuals share in the responsibility for their own development. Therefore,
circumstances may arise where individuals are required to contribute towards their
development in terms of time and financial contribution.
Staff are allocated up to 5 days protected time per annum (pro rata for part-time staff) in order
to pursue non-Statutory and Mandatory training and developmental needs. Further
20
study leave is at the manager’s discretion. This will be measured through the completion and
return of study leave forms to the L&D Team.
With the exception of Statutory and Mandatory training, both funding and study leave should
not be automatic for any training or education. The line manager must t ake into consideration
service/Trust priorities, the employee’s attendance levels, and impact on practice when
making a decision to approve study leave and financial support . The table in Appendix E
provides guidance on study leave support and funding levels.
The degree of study leave granted may be one or a range of the following:
For courses which continue over the duration of a funded year, annual funding applicatio ns
must be made and approved by the relevant application process. In the event that service
needs may not allow a line manager to support study leave requests, it may be necessary for
flexible working patterns to be negotiated or the employee to take some annual leave to attend
the training. It is expected that these days will be taken into consideration when negotiating
annual leave for the purpose of study.
Study leave which has been approved is for attendance at specified study sessions associated
with the activity only and during University or college vacations the employee will return to
work unless they are undertaking a secondment to training.
For courses where the employee is required to attend outside of work hours (e.g. evenings)
the manager may grant time in lieu or additional study leave. A condition of the employee
gaining study leave and support is that the employee agrees to University/provider information
sharing policy (e.g. attendance, performance, and academic results).
It is the responsibility of the employee to book or cancel their place with the external training
provider which has been authorised by their line manager. Local provisions apply for
requesting and recording study leave.
Currently HENCEL and Health Education East of England provide annual funds for a number
of pre-registration courses including the part-time Occupational Therapy BSc and full-time
Undergraduate and Postgraduate Adult/Mental Health Nursing. These courses come with an
element of salary support and individuals who are successful in applying for
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these opportunities will receive wages at the level of salary support determined by the funding
body for the time they remain active on the course. They will be required to sign an amendment
to their contract to reflect this, and their manager must also document their change of status
and wages on an Electronic Staff Record (ESR) Change Form. Any changes to the financial
support process will be communicated to managers and set out as part of the application
process on the Trust’s Intranet – see more detail in Section 4.1.8 below.
Funding for external training including conference fees and expenses will ordinarily come from
the authorising manager’s departmental budget and not from a central budget. In exceptional
circumstances central funding may be granted but would not include tr avel or subsistence
costs.
Staff applying for time off for studies must discuss and seek approval from their
immediate line manager and Service Director
Staff undertaking courses of long duration should make an application in writing to their
current line manager outlining the details of the course, how it will contribute to the
development of their role and how they will bring their learning back into practice;
They must also request clearly how much time they want to attend taught sessions
as well as further requests for additional study time;
Managers must respond in writing outlining what they agree to with regards to study
time. This agreement will be upheld in the event that a different manager comes into
post during the course of a staff members studies but written evidence of this must be
available to verify this;
The manager must ensure that the proposed study forms part of the staff member’s
appraisal and PDP;
The number of days allocated for formal study leave is not limited but should be guided
by the formal requirements of the activity;
When on study leave staff must not undertake paid or unpaid work either in the Trust
or outside of the Trust, during their normal contracted hours.
Staff memberships with professional bodies or institutes will not be paid by the Trust and it is
individual’s responsibility to keep their subscriptions up to date.
It is the responsibility of all students to fund the necessary books and study materials where
these are to be purchased. If it can be shown that materials can be used to support the overall
resource within a department, due consideration may be given for its purchase from a local
budget of the manager granting the study leave approval. The Trust where possible will provide
access to libraries and information services including IT facilities and Internet access for
development purposes in designated areas.
Travel expenses will be reimbursed for travel to and from training that is identified as
Mandatory, Statutory or essential and have been agreed by the manager granting the study
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leave approval. Where training is identified as desirable staff will not be eligible to claim travel
expenses. Managers should note that travel expenses will come from their department budget
and not funded centrally. Staff will not be eligible to claim a subsistence allowance for training
which they attend unless it involves an overnight stay and the accommodation has been
agreed by the manager granting the study leave approval. Managers should note that
accommodation and subsistence expenses will come from their department budget and not
funded centrally.
Only out of pocket travel expenses will be reimbursed by the Trust i.e. if the cost of travelling
to the course or training event costs more than it normally costs the employee to travel to
work, as the Trust does not reimburse staff for their work to base travel.
Any training expenses incurred by the member of staff that were agreed by the line manager
granting the study leave approval should be indicated on the Expenses Claim Form and
invoices/receipts for expenses submitted to the Trust’s Payroll Team.
Should any fees become payable, over and above those agreed at the commencement of a
period of study the employee must seek advice from the line manager granting the study leave
approval before any costs are incurred. Failure to do so will automatically render the employee
liable for the fees.
It is an expectation that where financial support and/or study leave has been granted the
individual commits to successful completion of the course and behaves in accordance with
Trust and course provider requirements/policies. Such support may be withdrawn or required
to be reimbursed in certain circumstances (e.g. non-attendance, non-adherence to the
Education Provider guidelines, plagiarism, end of employment contract, etc.). In cases of
monies being reclaimed, an appropriate sum may be deducted from the employee’s salary. If
an individual is considering discontinuing a course or a problem has been identified a meeting
will be arranged between the individual; their manager, Trust Lead for Education, and the
Education Provider to discuss the nature of the problems being encountered and allow an
opportunity to devise a joint action plan with any appropriate resources clearly identified to
assess the individual to succeed.
If the problems persist a discussion/meeting will take place between the individual, their line
manager, the Education Lead, the Associate Director of HR&OD and in some cases the
Education Provider to decide if support should be withdrawn and if monies need to be
reclaimed. During such discussions the employee may be accompanied by a trade union
representative or a work colleague.
If support has been withdrawn the employee may be restricted from accessing non-Statutory
training for a period of 6 months. At the end of that period the employee may request support
for further training and education. Where monies are to be reclaimed, Payroll Team must be
informed by the employee’s manager however no monies will be reclaimed whilst discussions
are still in progress and a schedule of repayment will be agreed with the employee.
Where a staff member fails to complete and pass a course or withdraws from a course
following commencement without negotiation with their manager, trust lead and provider, the
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staff member may be restricted from accessing CPPD training for a period of up to 1 year or
asked to make a repayment of the financial assistance provided by the Trust unless there are
exceptional circumstances, or a medical certificate is provided in the case of sickness.
Employees must submit or undertake any assessment for any course that has been funded or
study leave granted by the Trust. Attendance only at training will only be ac ceptable when no
qualification is available. Failure to complete assignments or sit exams after the normal period
of instruction will count as failure to complete a course. Employees are required to provide
their line manager with a copy of their receipt from the University for submitting their
assessment. If an employee requires an extension for their assessment they will need to apply
to the University. If this is granted the employee must inform their line manager. However,
further study leave may not be granted.
In cases where absence from training has not been authorised by the line manager the non -
attendance may be addressed under the Trust’s disciplinary policy and procedure.
3.2.4 Resignation/Dismissal
The Trust reserves the right to seek re-imbursement in full for a member of staff who resigns
from the Trust, or who is dismissed (except on the grounds of redundancy), whilst they ar e
undergoing a training/education programme.
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4.0 Continuous Personal and Professional Development
This section applies to all Trust staff and covers educational activities which are non - Statutory
and Mandatory. It applies to all Continuing Personal and Professional Development (CPPD)
activities: e-Learning activities, in-house developmental workshops, and externally provided
activities e.g. (conferences, study days, College and University courses, etc.). Separate
Outplacement Package covers the essential soft skills training and development opportunities
we provide for staff who are at risk of redundancy to assist them in meeting new skill
requirements and where appropriate to identify new career opportunities. Further information
can be found in the Change Management Policy.
The Annual Soft Skills Training Programme consists of two elements: generic soft skills
training and specific local soft skills training with the overall aims to:
Develop the skills, knowledge and behaviours required by ELFT to deliver its services
and to build the capacity and capabilities required to ensure business sustainability for
the future;
Build leadership and management capability at all levels to ensure that managers are
able to lead, manage and develop their teams effectively;
Maintain operational efficiency by ensuing that staff have the functional skills required
to undertake their roles, including any health and safety and legal/regulatory
requirements;
Improve / add on to the induction programme so that new starters are able to perform
their roles effectively as soon as possible after joining the Trust;
Develop the skills and behaviours required to deliver customer service excellence to
both internal and external customers and service users and other Trusts;
Increase the Trust’s capability for dealing with change effectively.
The programme underpins the Learning Strategy and Trust’s Integrated Business Plan and
forms a part of the overall Workforce Strategy, reflecting the key priorities in:
The key areas covered via this programme are aimed at: supporting organisational change;
developing leadership and management capability; and improving performance. Some
examples of the subject matter topics covered are as follows: HR training; management
development training; communication skills; personal effectiveness; finance and procurement;
IT skills; administrative skills; project management; Health and Safety, etc.
The programme is based on both “top-down” and “bottom up” training needs analysis
approaches. The “top-down” element is based on the needs identified as essential at an
organisational level and a “bottom-up” approach is applied to this part of the programme and
includes the needs that have been identified at an individual or team level. These needs are
often met by delegates attending external training courses. The main mechanism for
identifying these needs is the appraisal process.
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The approach of this programme is aimed at delivering a series of practical, interactive
workshops aimed at developing and refining some core soft skills that are at the heart of
sustaining and effective organisation. Some courses will be delivered via e-learning to
maintain the blended learning approach. All staff who require such specific soft skills training
as part of their personal and professional development are welcome to apply for these
sessions which are publicised on the Trust’s Intranet. Normal booking and cancellation
procedures apply for booking spaces on the soft skills training courses.
4.1.1 E-Learning
E-Learning is accessible to all staff required to complete available modules (including Statutory
and Mandatory modules). Access to e-Learning is provided to all staff by the L&D Team. E-
Learning should be completed in quiet areas to ensure staff time is protected as it would be if
the individual were attending the course off site. Should computer access not be available for
any reason line managers should contact the L&D Team who are to advise of available suites
at alternative Trust venues (e.g. IT suite). Where the system/technical requirements are met
staff are permitted to complete E-learning modules on laptops or home computers.
Study leave rights and processes are the same as for face-to-face learning modules and study
leave is to be discussed and agreed with line managers in advance. Where e-Learning is
available the Trust should ensure provision for face -to-face learning sessions are also
provided annually as necessary to ensure a blended learning approach.
When completing the online courses candidates must ensure all steps are followed to register
compliance with the Trust Learning Management System (OLM) as directed in the E-Learning
User Guide .
The maximum number of attempts per course may vary and will at times be unlimited however
where a candidate fails a module on three or more occasions their line manager is to be
informed in order to look at support needs.
While high levels of computer skills are not required to be able to complete OLM modules,
basic mouse and keyboard skills are necessary and managers should arrange necessary IT
learning and support where required.
Individual staff learning history and compliance matrix can be seen by accessing their OLM
site. Any queries/technical OLM support requests should be submitted to the L&D Team.
The identification of an individual’s development needs is one of the main purposes of the
Trust’s approach to appraisal. Every member of staff will have a set of personal objectives that
relate specifically to their role and which stem from set competencies and overall
organisational and departmental service objectives. Trust’s annual appraisal cycle runs from
April (full year appraisal) to October (mid-year appraisal) and all managers are responsible
for completing appraisals with their staff using the Appraisal Form. Further guidance on
appraisals’ completion can be found in Appraisals Guide for Managers.
For Doctors and non-training grade posts appraisals, please refer to SARD online system via
the Intranet Link. Further guidance on Medical Appraisals can be found in Medical Appraisal
and Revalidation Policy.
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The annual staff appraisal identifies areas where more su pport, supervision or training are
required to achieve personal objectives. In addition to this, all Personal Development Plans
(PDPs) must be completed and returned annually to the Training and Development Team.
This is key to the L&D Team being able to set training priorities and commission training
according to the need/demand.
ELFT is pleased to offer a range of supporting opportunities for the education, training and
development of its bands 1-4 staff. The secondment opportunities are open to suitably
qualified and enthusiastic substantive staff so that our Healthcare Assistants/Healthcare
Support Workers (HCAs) and staff from non-clinical areas have the opportunity to progress
in their careers on a pre-registration programme.
This section of the policy seeks to develop an ELFT-wide approach to the secondment of staff
to help ensure clarity, consistency, equity and transparency in relation to the recruitment and
management of Secondees. Details on the monitoring of candidates’ progress as well as
returning back to ELFT are included in this document. It is to be remembered that Public Funds
are used to support staff. Managers and staff have a duty to ensure that these funds are used
wisely and responsibly.
Trusts are allocated an annual number of salary supported places by their LETB, based on
submissions of the Trusts future projected workforce requirements. The course costs are fully
met by the LETB who also provide an element of Salary Support, which staff are required to
accept as a condition for undertaking the secondment opportunities.
This salary support element is determined by the LETB, which is likely to be lower than an
individual’s current wage level. An amendment to contract is required by the individual prior
to commencing any secondment and their manager is also required to reflect their level of
wages and learning status on an ESR for prior to the individual commencing the course.
Although the wages are likely to be lower than the individual’s current wage leve l, this has to
be balanced with the individual’s enhanced earning potential once they complete the course.
Staff are therefore asked to carefully consider their personal financial circumstances prior to
applying for one of the secondment opportunities.
4.1.5 Timelines
The commissions are allocated in April for September/Jan/April intakes and staff must meet
3 sets of criteria; LETB,, University academic entry criteria and finally the Trust’s own in- house
selection process.
The LETB determines the level of salary support on an annual basis and allocates for the
duration of time the individual remains active on their course. Funding will not be provided
beyond the standard term of the course e.g. (3 years) of the BSc Pre-Registration
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Programme or Two years in the case of the PG DIP programme unless in exceptional
circumstances where it can be demonstrated and the Secondee has fulfilled their obligations
under the terms of the Secondment arrangement outlined in this document. The Trust
Education Lead and Practice Experience Mangers act as the contact point for this issue.
Secondment means that the candidate remains an employee of ELFT, bound by the terms
and conditions of their contract, with pay adjustment made as necessary. This is particularly
important in terms of sickness/absence reporting and Statutory obligations such as Health and
Safety, data protection, etc. Secondees are required to act in accordance with ELFT Policies
and Procedures and to report sickness/absence and poor progress issues to their Manager.
As an Employee, the Secondee may be subject to Performance Management and Disciplinary
Procedures if necessary.
Secondees must, on no account, negotiate a break or extension of their training without first
consulting with their Manager, the L&D Manager and/or the Practice Experience Managers.
The Secondee must advise the Practice Experience Manager (PEM), Trust Education Lead
and line manager, if they become pregnant as per the Trust Policy, so that appropriate risk
assessment and adjustments to training and funding arrangements can be made.
4.1.6 Recruitment
In order to qualify for secondment, the candidate must meet the eligibility criteria outlined in
Appendix F.
Employment with ELFT will not be terminated. The Secondee is not expected to tender their
resignation. The Manager must complete an ESR Change Form detailing change in status
to ‘Secondee to Pre-Registration Nursing Programme’, District Nursing Programme,
’Occupational Therapy Training, etc. (rates of pay as determined by the LETB), and the start
and end dates of the secondment. The Practice Experience Mangers can confirm these dates.
Secondees remain employees of ELFT, and must adhere to their contractual obligations and
ELFT policies (with the exception of annual leave as this will be determined by the
University/HEI). Secondees retain the support of Trust policies such as carers leave and
maternity leave.
Secondees must comply with their obligations in terms of Health and Safety at Work Act,
and the Working Time Directive 1998, when undertaking extra duty hours, such as on the staff
Bank or with an agency. Staff who continue to work Bank must comply with the Working Time
Directive and adhere to any guidance from their University regarding the maximum number of
hours they recommend students are permitted to work. Upon the successful completion of the
training, Secondees on Bank contracts will not automatically be upgraded to a Band 5. Bank
contracts must be re-negotiated.
Secondees should understand that it may not be possible to return to the post that they were
seconded from – they may be required to work at their previous grade elsewhere in ELFT.
Should the seconding workplace become party to a consultation or service review, the
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Secondee will be kept informed and included in this proce ss by the line manager for that
clinical area. It is the manager of the seconding area responsibility, to ensure this happens.
The Manager will keep a copy of these Guidelines, signed by the Secondee, in the Secondee’s
personal file and the manager will make contact with the Secondee every three months to
monitor progress. Managers may approach the Practice Experience Managers for support with
this. Additionally, the completion of Sickness Forms and return to work interviews remain the
responsibility of the Manager for the seconding clinical area. Progress will also be monitored
by PEMs and Trust Educational Lead.
Secondee agrees to University and Trust sharing information about their progress and
conduct. If the Secondee’s training is suspended (e.g. failure of an assignment requiring a
break in training) or terminated or they wish to withdraw from the training, they must
immediately advise their Manager and the Practice Experience Manager. The PEM will obtain
details and advise the L&D Manager.
The Secondee should negotiate a return date with the manager of the seconding workplace
and they will be expected to return to work at a suitable, available position within ELFT. This
may or may not be the post from which they left to undertake their secondment. ELFT will be
supportive in returning the Secondee to their training as soon as possible; however,
circumstances around the termination/withdrawal will be investigated to determine whether
any disciplinary action is warranted. The Manager will, if necessary, initiate formal
management proceedings against the Secondee if there is a breach of this Guidance or ELFT
Policies and Procedures.
At the end of the seconded period - the definition of this is the end of the academic year. The
Secondee, will return to their former grade within ELFT, or resign. Once the Secondee has
successfully completed the training programme and registered with the NMC, they will be
eligible to apply for vacant Band 5 Nursing posts within ELFT or other Trusts through NHS
jobs or the Trust student recruitment procedure.
Sign 2 copies of the Secondment Guidance – see Appendix H (as confirmation of your
consent to the Secondment status and its terms), and agree that copies are kept on file
by the Line Manager, Practice Experience Manager, and L&D Manager;
Behave in accordance with the trust placed in you to be a responsible and committed
student, complying with requirements of the University/HEI and with this Guidance;
Make contact every 3 months with Practice Experience Manager and your
seconding/line manager to update them of your progress;
Report immediately to your line manager and Practice Experience Manager, any
concerns or sickness/incident/event that prevents you from attending your
studies/student placement. Reports of sickness and maternity leave should also be
made to the University sick line in accordance with HEI procedures;
Report immediately to your line manager and Practice Experience Manager, any
indication that you may be failing in your studies or might not complete in the agreed
3 year period (you must not negotiate an extension to your training period without
first having had express permission from your line manager and Trust Education Lead
who will negotiate on your behalf, agreement from the LETB);
Three months prior to completion of secondment, the Secondee will contact the
Practice Experience Manager and the line manager of the seconding workplace to
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indicate if your intention is to: return to your original grade in ELFT, return for a short
period whilst applying for substantive band 5 posts. Should you not wish to return to
your post, you must formally resign. Secondees are advised not to tender their
resignation until a substantive band 5 contract of employment has been received;
Secondees who are successful in obtaining a band 5 post within ELFT do not need to
resign. A ESR Change Form by the appointing manger should be completed;
Successful completion of studies does not mean automatic entitlement to a Registered
Nurse post, although successful candidates will be supported and encouraged to apply
for a Registered Nursing position within ELFT.
ELFT will continue to support staff who require ‘reasonable adjustments’ in accordance with
Equalities Act. Secondees, who are service users, may need to consider the clinical areas
they access as students if they receive their mental health support from ELFT. The Practi ce
Experience Managers and University disabilities team can advise on these issues. It is
recommended that guidance is requested before the commencement of the secondment.
The Trust recognises the need to ensure strong links between practice and education and will
support joint University/NHS appointments to this end. It is acknowledged that there is a large
pool of expertise within the Trust’s workforce and where possible will encourage opportunities
for staff to provide training. Supervision and mentorship to other colleagues will be supported
in accordance with the Mentoring and Coaching Policy. This will maximise the expertise of
our workforce and provide development opportunities for staff. There will be no cross charging
for staff involved in these types of opportunities.
4.2.1 Collaboration with Health and Social Care and Voluntary Sector
The Trust will work to ensure that joint working exists with the health and social care sector
with respect to the provision of training, education and development opportunities. Training
opportunities within the Trust will be available to colleagues from local authorities and
voluntary sector groups where possible to encourage multidisciplinary working. In some
instances these opportunities may carry a cost however the Trust will endeavour to provide
these without cross charging.
The Director of Human Resources and Organisational Development will ensure that the L&D
Team supports the delivery of the current Trust Workforce Strategy. The L&D Team will
provide the necessary infrastructure to monitor the use of central training budgets as well as
education budgets derived from NHS London.
The L&D Team will manage the training rooms and equipment at Trust Headquarters and will
provide advice, support for corporate training events. Advice on career and academic
progression and CPPD opportunities will be available from the L&D Manager to assist staff
in making decisions.
The L&D Team will manage the Trust-wide training database OLM on which all Statutory
and Mandatory and CPPD activities will be recorded to maintain accurate staff training records.
All departments who manage training will also have a responsibility to maintain their records
and keep them up to date. The L&D Team will endeavour to input any data provided by teams
on local training which has taken place.
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The Education Committee will meet bi-monthly to monitor progress against the Trusts L&D
Strategy and the annual Education Plan. The Committee aims to ensure an openness
regarding funding arrangements and equity in access to training and study leave where
possible.
The L&D Team will provide a comprehensive programme of all in-house learning activities on
the Trust intranet. This will include links to other sign -posted activities covering CPPD and
Secondment opportunities.
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5.0 Evaluation
ELFT is committed to becoming an employer of choice and being recognised as a dynamic,
progressive and outward looking Trust, made up of a workforce that is capable, responsive,
innovative, flexible and efficient now and in the future. As a learning organisation, the Trust
provides opportunities for employees to continually improve by engaging in lifelong learning.
Like most sizeable organisations, the Trust invests significant amounts of time and money in
training and developing its staff. This activity is not merely restricted to our managers and
senior clinicians, but reaches all staff working for the Trust. How can we tell whether we are
seeing a return on this investment? This question can be answered by introducing a rob ust
system of training evaluation, and this is the subject of this policy statement.
Most organisations are interested in finding out what their staff think of the training they have
undertaken. Yet few go beyond this rudimentary attempt at evaluation into finding out how
training has impacted on knowledge, job performance and organisational effectiveness. This
policy will set out to do just that by describing how evaluation should take place before, during
and after the training course. Furthermore, it will recommend evaluation interventions at
different levels.
Before Training
Have individual training needs been properly identified and written up in the staff
member’s Personal Development Plan?
Have training providers been monitored carefully throughout the bidding process?
Does the training programme have clear aims, objectives and learning outcomes,
together with innovation in content and delivery?
During Training
Has the trainee’s knowledge of the subject been evaluated at the start and at the end
of the training course? Is there a significant improvement evident?
Has the trainee been asked how satisfied they feel about the content, relevance,
presentation and training facilities?
After Training
Has any increase in knowledge allowed the trainee to improve their on-the-job
performance?
Has any improvement in individual performance helped the team, department or
service area to improve its overall performance?
Has any improvement to service area performance helped the Trust meet its overall
objectives?
The following section outlines a three-step procedure which the Trust will adopt for
evaluating training.
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Training Programme will have been designed primarily around the needs identified in all the
PDP’s received by the Associate Director of Organisational Development and Learning. In this
way, most training needs should be satisfied in-house.
Where this is not the case (i.e. the training need does not appear on the PDP or the Trust is
not providing a specific training programme to meet an identified need) the line manager must
ensure that they acknowledge the training need as genuine and once satisfied, helps the
employee to meet their objectives. In this way, all employees will have discussed with their
managers what they hope to achieve as a result of attending the course, and how this training
will improve or reinforce current practice. Where the training n eed has been identified on the
PDP but the Trust cannot satisfy this need via in-house training, the line manager must be
satisfied that they are spending the training budget prudently.
When we are required to source the programme externally, due to a lack of relevant in - house
expertise, we will apply the same accreditation process to external trainers. Only those
external trainers who have previously achieved high levels of trainee satisfaction will be
accredited and, thus, permitted to tender for training contracts. Where the external training
provider has undertaken work for the Trust in the past, we will review previous course
evaluation forms as an indicator of attendee satisfaction. Where the training provider is new
to the Trust they will be required to demonstrate they have the necessary skills, knowledge
and experience in teaching the subject matter and also provide testimony evidence from
previous clients.
Reactions to Training
The most common and useful way to gain immediate feedback regarding a training course is
to conduct a trainee satisfaction evaluation. At the end of every training course we run (or that
is run on our behalf by an external provider) we will evaluate trainees’ satisfaction with the
training they have just undertaken. The standard Training Evaluation Form can be found on
our Intranet.
This form asks the trainee to comment on the trainer, the training materials, the relevance of
the content and the achievement (or otherwise) of the aims and objectives. All forms will be
returned to the Associate Director of Organisational Development and Learning for regular
monitoring and review. Evaluation summaries will be presented internally and to all externa l
training providers on a quarterly basis. Action will be taken against those trainers who
persistently fall short of our required standards.
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Improvements in Knowledge
An essential feature of all training courses run by the Trust (both internally and externally) is
that all programmes will be required to state anticipated learning outcomes and we will work
with our training providers to ensure that where appropriate pre and post course knowledge
and skills are measured as an indicator of learning outcomes achieved.
We will work closely with our training providers and use a range of evaluation measure to
establish the effectiveness of the training in relation to stated learning outcomes and develop
an action plan to address any areas that need to be addressed e.g. course content, delivery,
target audience etc.
Job Behaviour
This step in the evaluation process measures the transfer of training from the classroom to the
workplace. A training programme may be well-designed, professionally delivered and
enjoyable. It may achieve all of its learning outcomes by demonstrating significant
improvements in trainee knowledge over the course of the programme. Yet it will not be
evaluated as effective unless we are able to demonstrate that this learning has been
transferred into the workplace. In other words, we must be able to show that training has
altered and improved the behaviour of staff at work.
Staff attending external training courses should complete Learning Impact Form – see
Appendix I. Around three months after the training has taken place we will contact the trainee
and his/her line manager, in order to identify what improvements, if any, have been observed.
We will be seeking confirming evidence, such as measurable productivity and quality factors,
and will use other sources of observations as appropriate, rather than simply relying on self-
report from trainees and their managers.
If we fail to find the requisite performance improvement, we will investigate further to determine
whether this is due to an inadequate opportunity to practice new skills, an inappropriate set of
learning outcomes which fail to reflect the reality of the Trust, ineffective and theory-laden
delivery of the training, or all three.
Wider Implications
Around twelve months after the training has taken place, we will seek to establish the extent
to which particular training has had a beneficial effect beyond the individual concerned. Has
the training had a positive impact on the team, department or se rvice area? Across the
Trust, are certain individuals able to make a significant contribution beyond their own role?
Some illustrative examples might help here:
Performance Appraisal training might be reflected in an increase in the quality and quantity
of appraisals being carried out or a reduction in staff turnover due to clarity of objectives and
challenging development opportunities, More effective team workin g and job satisfaction
levels might be noted if staff are achieving personal and organisational objectives.
Training in Manual Handling would be expected to result in a reduction in the number of work-
related accidents and related sickness absence. Less observable may be an improvement in
staff perceptions of the Trust as a safe and healthy working environment reflected in the annual
staff survey.
Interview Skills Training would be expected to result in an improvement in the quality of new
recruits, a reduction in staff turnover (especially in the first year of employment) and an
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enhancement of the image of the Trust as a fair and responsible employer.
Unlike the earlier stages of evaluation, at this level we cannot prove that training has resulted
in any positive outcomes we find beyond the individual. However, we can speculate that such
outcomes would not have occurred without the training intervention in question. To measure
the potential impact of training on this broader canvas we will take a number of existing
performance indicators and attempt to correlate them with the presence of key training
initiatives.
Ultimate Value
Ultimately the process of evaluation needs to be taken over an extended period of time for it
to have validity. This will include less reliance being placed on the use of standardised course
evaluation sheets as the primary source of feedback, questioning learner reaction to trainer
course content and delivery. The Trust will seek to devise a more reflective and relevant set
of questions that are aligned to the learning outcomes of the particular learning activity
undertaken and its wider value to the participant.
A change in focus is also required to ensure that so that any training provided is aligned with
Trust strategic training priorities and not viewed/evaluated in isolation. The Trust will also seek
to employ more sophisticated methods of evaluating training that will engage staff more
reflectively in analysing their learning to date and its current relevance. There ar e less
formalised forms of learning that have the potential to produce a greater impact on the learner
than traditional training and the training department will evaluate their individual merits and
drawbacks in order to better engage with staff in the lifelong learning process.
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Equal Opportunities
The Trust will ensure that all staff have fair access to training, education and development
opportunities on a non-discriminatory basis. All staff should be able to fulfil their training needs
regardless of their ethnicity, level of seniority, work patterns and the location that they work
and development opportunities should be available on a flexible basis wherever possible. The
L&D Team will undertake routine reporting in the uptake of training by ethnicity, gender and
disability.
Our aim is to ensure that all employees are afforded equal access to learning and
development opportunities, according to the needs of their job and the service priorities set
out in directorate/team plans.
This policy reflects Trust’s Equal Opportunities Policy ensuring all employees are able to
benefit from learning and development opportunities regardless of age, disability, gender,
sexual orientation, ethnic origin or race, religion or belief.
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Monitoring
The Trust will ensure that all staff have fair access to training, education and development
opportunities on a non-discriminatory basis. All staff should be able to fulfil their training needs
regardless of their ethnicity, level of seniority, work patterns and the location that they work
and development opportunities should be available on a flexible basis wherever possible. The
L&D Team will undertake routine reporting in the uptake of training by ethnicity, gender and
disability.
The implementation, monitoring and review of this policy will be led by the Assistant Director
of Learning and Development and overseen by the Training, Education and Development
Strategy Group. It is recommended that this strategy is reviewed annually or when there are
significant changes to both national and local policy and procedure.
This policy is intended to provide support for staff. Any misuse of this policy may lead to action
taken under the Trust Disciplinary Policy and Procedure.
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Appendices
• Check OLM to see if e-learning can meet the identified training need. If not
contact L&D Team to see if other courses can be made available.
E-learning
• If none of the above training methods meet your needs then it is time to
consider more formal internal or external training courses and development
Formal programmes.
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Appendix B – Learning Agreement
Name:…………………………………………………………………………………...
Job Title:………………………………………………………………………………..
Workplace:………………………………………………………………………………
Course Title:…………………………………………………………………………....
Course Location:……………………………………………………………………….
Duration:…………………………………………………………………………………
Course Fee:……………………………………………………………………………..
Manager’s Name:………………………………………………………………………
I agree that I have read the Access to Training and Study Leave section of Learning and
Development Policy and agree to abide by the conditions set out in it.
The Trust has agreed to pay ……………% of the above course fee and I agree to pay
…................% of the course fee.
Should I fail to complete the course due to any of the circumstances set out in the polic y, I
agree to repay...................... % of the course fee to the Trust.
In the event of a repayment being required as outlined above, I undertake to make such a
repayment immediately upon request or by means of deduction from my final salary. Other
repayment arrangements may also be considered and agreed with the Trust’s L&D Team.
Name (PRINT)………………………………..……………………………..………….
Signed……………………………………………………………………………………
Date………………………………………………………………………………………
A copy of this agreement should be sent to the L&D Team, 1st Floor, Trust Headquarters: 9
Alie Street, London, E1 8DE.
A copy should also be kept by both the manager and the staff member.
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Appendix C – Statutory and Mandatory Training Needs Analysis Template
Subject Matter
Target staff
Groups
Type of training
Mandatory /
Statutory /
Recommended
Content
Delivery Method
and Duration
Delivery mode
(if applicable)
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Appendix D – Training Needs Action Plan (for new and amended training courses)
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Appendix E – Guidance on Study Leave Support and Funding Levels
Study Funding
Leave Contribution
Level 2 Essential training identified in the Staff 100% paid 100% paid
support Development Review (if required to perform
role e.g. NVQ’s, IT courses, Time
Management).
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Appendix F – Eligibility Criteria for Secondments
1. Be ordinarily resident in the United Kingdom, the Channel Islands or the Isle of Man
for the three years preceding the commencement of the training programme;
2. Have ‘settled status’ in the UK - which means that they must be settled in the UK within
the meaning of the Immigration Act 1971. This means that there must be no restrictions
on their length of stay in the UK;
8. Have a good work record with acceptable levels of sickness and absence in
accordance with ELFT;
10. Have the support of their line manager to apply for the secondment;
11. Must have followed the ELFT application process (see attached flow-chart);
13. Have current Criminal Records Bureau clearance through an enhanced disclosure;
15. Sign 2 copies of this Guidance to indicate their understanding and acceptance of its
terms (one copy for Secondee’s record, second copy to be kept by Practice Experience
Manager(s) and 2 duplicates taken, one in the Secondee’s personal files kept by the
seconding line manager and one for the L&D Manager;
16. Staff who have applied through UCAS and are already commenced on a bursary are
unable to transfer to a secondment;
17. Staff who resign from ELFT during their training, will have their secondment terminated
and will need to negotiate with the HEI transfer onto a student bursary.
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East London Foundation Trust – Learning and Development Policy, October 2015
Staff check whether they meet current Entry Criteria. Any qualification queries can be sent
to the L&D Manager at [email protected]
Stage 1 Stage 1
Occupational Therapy –
[email protected]
Stage 2 Stage 2
Stage 3 Stage 3
Successful candidates will be invited to The Trust Education Lead will support
apply for a University interview. the applicant in identifying a
professional development programme,
This will involve 2 parts, a numeracy and so future applications will meet the
literacy test, which if passed will lead to a minimum criteria for selection.
joint formal interview with senior
university staff in partnership and an
ELFT representative in accordance with
the University selection process to
preregistration on nursing programmes.
I confirm that I have read and understood the Guidelines for Recruitment and Management
of Secondees on to LETBs Salary Supported Programmes. I agree to abide by this Guidance.
Signed……………………………………… Date………………………….
Name (PRINT)………………………………..………………………………
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East London Foundation Trust – Learning and Development Policy, October 2015
Event:…………………………………………………………………………
Venue:…………………………………………………………………………
Provider:………………………………………………………………………
Date(s) attended:…………………………………………………………….
Guidance
This form should be completed around 2 - 3 months following the external learning event, prior
to the next development review. It should then be retained in your personal development
portfolio. In order to monitor the effectiveness of training, the L&D team will need to sample
completed forms and you may be asked to provide a copy of the form for this purpose.
Section A - This section should be completed by the participant. This section should be
completed following each learning and development activity. I t should form the basis for
discussion in your next personal development review around how you are transferring the
learning into practice.
Section B - This section should be completed by the line manager following discussions of the
learning event, during the personal development review. It is not necessary to complete this
section following Mandatory training.
Section A:
What were the reasons I attended this event? What did I specifically hope to gain from
it?
Did the event meet my requirements? What were the main learning points I gained
from it?
How have I applied and used the knowledge and skills to make changes to how I
perform my role?
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East London Foundation Trust – Learning and Development Policy, October 2015
In what ways has the team/department in which I work benefitted from me completing
this training?
Would I recommend this event to other staff? Please justify your answer.
If an application for study leave form was completed for this event please refer to
costs identified. Do you consider this event provided the Trust with value for money?
Yes / No
Employee
Name ……………………………………………………………………………………………….
Signed ………………………………………………… Date ……………………………………
Section B:
In what ways has there been an impact on the individual / team / department / Trust and
how has this contributed to achievement of individual / team/ department or Trust
objectives? Please support your answer with specific and measurable outcomes
(examples of impacts could include reduction in errors/incidents, time saved, improved scores
in patient surveys/other KPIs etc.)
Line Manager
Name ………………………………………………………………………………………………..
Signed ………………………………………………… Date …………………………………….
This form to be retained with staff member's appraisal documentation as it may be required
by the L&D Team for audit purposes.
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East London Foundation Trust – Learning and Development Policy, October 2015
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