“Prayer” to be lead by Acayen, Arriane

Good Morning Everyone! My name is

R o s a b e t h G e r m i n o
, your Competency Trainer for
FOOD & B E V E R A G E S E R V I C E S N C I I

Before we start may I acknowledge the presence of our

Vocational School Administrator
Mrs. Gemma A. Taninas

Our Vocational Instruction Supervisor II

Mr. Raymond P. Adal

and our TESDA Professor

Mrs. Michelle Globio

Morning Ma’am and Sir.

You don’t need to worry of their presence because they are here to oversee the
conduct of the assessment and to see if it is in accordance with the required competency
assessment, methodology and procedure.

“Attendance Sheet”

Before we start, please submit your admission slip. As I call your name please
acknowledge by raising your hand and sign in the attendance sheet.
Acayen, Arriane Please sign.
Aclado, kenneth Please sign.
I have here with me your accomplished application form and Self-Assessment Guide. This
is an indication that you know and can perform all the unit of competency enumerated for
F O O D & B E V E R A G E S E R V I C E S N C I I .

“Orientation”

Once again, I would like to welcome each of you in our assessment center for
FOOD &B E V E R A G E S E R V I C E S N C I I .
The purpose of our assessment for
F O O D & B E V E R A G E S E R V I C E S N C I I
is to determine the level of your competency.

Today I am going to administer competency assessment for

FBS NCII
The qualification for
FBS NCII
is composed of Basic, Common and Core Competencies. For our Core Competencies, we
do have: 6 Competencies

1. Prepare the dining room/restaurant area for service

2. Welcome guests and take food and beverage orders
3. Promote food and beverage products
4. Provide food and beverage services to guests
5. Provide room service
6. Receive and handle guest concerns

The different tasks to be performed for our

FBS NCII
are the following:

Table Set-Up

Napkin Folding

Sequence Of Service

Room ServiceYou will be given 1
½
hours to perform your task. I will collect evidences through demonstration with oral
questioning, written test and interview. To determine your knowledge and skills in
FBS NCII
, the assessment method we will use will be written test, demonstration and oral
questioning. These assessmentmethods can help to measure your underpinning skills and
knowledge. For your personal needs, the lavatory and comfort rooms are located at the
end of the hallway. And you can also take your meal at our pantry which is located at the
lobby. However during the assessment, you are not allowed to leave the premises of
theassessment center. If you have difficulty in understanding the given instructions,
please do not hesitate to inform me because I am willing to translate it for you, also during
the written examination, if you have dilemma writing down your answers, don’t be shy,
because we can accept your answers verbally. If you have concerns, questions or there is a
need for you to clarify matter concerning the assessment, you may raise your hand,
because I am more than willing to assist you. But when the assessment has already
started please refrain from asking questions because it is no longer allowed. In the same
token during the assessment, if you have physical or any form of difficulties, do not
hesitate to call my attention so we can addressed it immediately. In case you
have any question about the assessment result, you have the right to appeal. You can
send your right to appeal to the TESDA Provincial Office where the assessment center and
assessor are accredited.

Issuance of National Certificate

For the issuance of National Certificate, the Vocational School Administrator, shall
inform you where you can claim your National Certificate within Five
working days after the assessment. After the assessment and you’re found that you
are not yet competent don’t worry
about it because you can be reassessed anytime at your own convenience. In case the
reassessment is full qualification, you have to undergo the whole assessment process. If
you are found to be competent in some unit of competencies, the reassessment will focus
on the unit of competencies where you are found to be not yet competent. Also if you did
not pass two consecutive assessments you will be advised to undergo a
refresher course before applying for reassessment. Requirements for claiming your
National Certificate/ Certificate of Competency are as follows:

Bring your CARS (Competency Assessment Result Summary). This is given to
you at the end of the assessment indicated that you are “COMPETENT”.

Bring 2 pcs. Passport size picture with white background and name tag and preferably
shirt with collar.

Prepare 50 pesos

Make sure to check all the information in your National Certificate before
leaving

And don’t
forget to affix your signature in your National Certificate

The validity of your NC is 5 years

Occupational Safety and Health Requirements

During the actual assessment, please observe safety as you perform the different tasks.
Make sure to check on your electrical equipment before plugging it. Avoid pulling the
chord as you unplug the equipment. Make sure that you all wear your PPE (personal
protective equipment). During mis-en-place preparation, setup and service you must all
insure that all equipment, glass wares utensils are properly handled. Observe body
mechanics when lifting heavy equipment to avoid back injuries. In case of accident,
please call my attention immediately, so we can provide you with first aid and
should the need arise our medicine cabinets and fire extinguisher are located on the right
side of the computer laboratory. Our Fire exit is located left side of the hallway.
Confidentiality of Assessment Outcomes
With regards to the result of your assessment, we observe strict confidentiality.
This is to ensure your integrity. The result will only be available for authorized personnel
and to the institution where you had your actual training. In relation to this, the
assessment package is kept in a secured place, to guarantee the integrity of the
package. In line of this, every candidate is requested to refrain from giving away any form
of information that took place during the assessment process.

Copy of Specific Instructions to the Candidates

If you don’t have any question or clarification, I will now give you the copy of specific
instructions. Please read them carefully and do not hesitate to ask questions. If you need
assistance, then I will be more than willing to assist you.

Assessor guides Candidates

In reading specific instruction to make sure that the candidates understand the
instructions.

Assign numbers to the candidates

I will now give you your assigned numbers. Here’s for you.
(so on and so forth…)

Instructing candidates to the assessment Area

Everybody must be very ready now. Abocot, Honey Dimple you may now proceed to the
assessment area and for the rest, please remain. I will just call your number. Thank you
and please wait.

Collect the evidence and make the Assessment Decision

Ms. Honey Dimple Abocot, this is our Assessment area where you are going to perform
Disassembly and Reassembly of Computer Systems.If you have any question, you may
ask now because as soon as the assessment begins, you can no longer ask me any
question. (If the student has no questions, proceed to assessment) In that regard, you may
begin. Please be informed that there would be oral questioning after the demonstration.

Provide Feedback on the Assessment

Please, Sit down Ms. Honey Dimple Abocot, How do you feel about the assessment?
(Possible answers will be… I am confident and I was able to perform or I am not
confident and I was not able to perform some of the required competencies)

Summarize the Performance of the Candidate

My observation coincides with your opinion. You are already competent in performing the
different skills in performing for Food and Beverage Services NC II. You were able also to
answer all questions correctly and the result of the written test, showed that you are
knowledgeable about FBS NC II. In this manner I would like to congratulate you for a job
well done. I have found out that you are already competent. Please sign the competency
result summary.

Provide Information on National Certificate of Competency

For the issuance of National Certificate, the Vocational School Administrator, shall inform
you were to claim it after five working days. In this regard I would like to say
congratulations.
For those who are not yet competent:
Good morning Ms. Arrianne Acayen, Please be seated. How do you feel about the
assessment? Ms. Acayen, after the assessment, I am so sorry but you are not able to
perform within the standard requirements of the Qualification. You have to review and
practice the activities related to the competency requirements of the
Qualification further, But don’t worry you can come back after a month for
reassessment or when you feel
confident enough to be reassessed. If you have doubts of the result of your
assessment you may write a Right to Appeal to the TESDA Provincial Office.
Could you please sign the Competency Assessment Results Summary?