DEEPER LIFE HIGH SCHOOL

STORE MANAGEMENT SCHEME OF WORK

SS1 FIRST TERM

WEEK TOPIC
THEME I: BASIC INFORMATION
1.Components of Store Management: (a) Introduction to store management – Meaning of
store, Objectives (b) Meaning
of store management, Store keeping
2.Components of Store Management: (c) Fundamentals of store management; (i) Importance of
store management
3.Store organization, Roles of store, (ii) Store Personnel; Functions of a store manager (iii)
personal characteristics of
a store manager. (d) Customer Services.
4.Primary Functions of Management as they Relate to Store Management: (a) Primary
functions of management as they
Relate to store management – Planning, Controlling, Organizing, Coordination, Motivating,
Staffing, Leading and Directing,
Communication.
5.Primary Functions of Management as they Relate to Store Management: (b) Store and other
departments – Account department, Production department, Sales department, Purchasing
department, Personnel department, and Maintenance department.
6.Consideration in establishing a store: (a) Store building (i) Factors to be considered in
establishing a Store – Location,
Accessibility, Competition, Type of Business, Size of the business and Security of the area, etc.
(b) Types of store – Centralized and decentralized stores. (i) Advantages and Disadvantages of
centralized stores. (ii) Advantages and disadvantages of Decentralized stores.
7. MID-TERM BREAK
THEME II: RETAILING AND WHOLESALING
8. Concept of Retailing: (a) Definition and meaning of retailing and a retailer (b) Functions of Retailing and
retailer (i) Features of

a retail trade (ii) Factors to be considered in setting up a retail trade. (iii) Types of retail trade; small-scale
and large-scale
retailing.
9..Concept of Retailing: (c) Small Scale Retailing (i) Characteristics of a small scale retailing. (ii) Types of
small scale retailing – Hawker or tinerant retailers, market traders, mobile shops, Tied shops, Roadside
traders, Units stores.
11.Revision.
12.Examination.
 WEEK 1

SUBJECT: STORE MANAGEMENT CLASS: S.S 1

TOPIC:- COMPONENTS OF STORE MANAGEMENT.

CONTENT: Introduction to store Management

1. Meaning of Store

2. Definition of Store Keeping

3. Objectives of Store keeping

4. Meaning of Store Management

4. Objectives of Store Management

Sub – topic 1: MEANING OF STORE:

A store is a room, in an organization where materials, semi-finished goods, spare parts and finished
goods are kept until they are needed. Examples of stores are:- Retail stores, Wholesale stores,
Manufacturing organization stores, service store, etc.

DEFINITION OF STORE KEEPING:

The term storekeeping covers the actual handling of the items or materials received into, held in and
issued from the store. It is also the process of receiving , keeping and issuing out materials out of the
store.

OBJECTIVES OF STORE KEEPING

i. Taking records of materials in the store.

ii. Protection of store materials from been mismanaged.
iii. Reduce cost of storage.
iv. Receiving and giving out of store materials.
v. Avoid over or under stocking.

EVALUATION

I. Define Store
II. Mention 3 objectives of Store Management.

Sub –Topic 2: MEANING OF STORE MANAGEMENT

Store management involves the use of management functions (planning, controlling, motivation etc.) in
operating a store. It is also concerned with ensuring that all the activities involved in storekeeping and
stock control are carried out efficiently and economically by those employed in the store.

OBJECTIVES OF STORE MANAGEMENT

1. To enable learners acquire entrepreneurial spirit and the drive to successfully manage a small or big
enterprise.

2. To enable learners to maximize business potentials and profit .

3. To equip students to develop team work spirit.

4. To equip students to become intelligent users of goods and services of businesses

5. To enable students develop a passion for customer satisfaction

6. To equip learners to demonstrate not just willingness but a desire to win the customers over and
bring them back

EVALUATION

i. Explain the meaning of Store Management

ii. Define Store keeping.
iii. Mention three objectives of store keeping
iv. Mention three objectives of store management

WEEKEND ASSIGNMENT

OBJECTIVE

1. A room where raw materials, semi-finished and finished goods are kept is called…………
(a) Palace (b) Dinning (c) Store (d) House.
2. One of these is not an example of Store? (a) Retail store (b) Wholesale store (c) Manufacturing
store (d) Sales store
3. The objectives of store includes (a) increases cost (b) standardize price (c) maximizes profit (d)
Reducing cost.
4. Management functions includes (a) operation (b) Marketing (c) Organizing (d) Strategizing
5. Store keeping is (a) Receiving material in the store (b) Giving out material in the Store (c)
Manning the Store (d) Receiving, keeping and giving out materials in the store.

ESSAY
1. Define Store.
2. What is the meaning of Store Management
3. List three objectives of Store Keeping
4. Define Store Keeping.
 PRE - READING ASSIGNMENT:

1. Principles of Store Management for Senior Secondary Schools Book 1 -- 3 by Mustapha Adebola
et al (Pages 1 --12 …..)

WEEKEND ACTIVITY:

1. List three Importance of Store Management

2. Mention three Components of Store Management.

REFERENCE TEXTS

1. Principles of Store Management for SSS Book 1—3 by Mustapha Adebola et al

2. Simplified and Amplified Store Management for SSS 1,2,3 by Femi Longe et al

WEEK: 2

SUBJECT: STORE MANAGEMENT CLASS: S.S 1

TOPIC: COMPONENTS OF STORE MANAGEMENT

CONTENTS: 1.Fundamentals of Store Management.

2. Importance of Store Management.

Sub – Topic 1: MEANING OF FUNDAMNETAL OF STORE MANAGEMENT:

Sub – Topic 1: MEANING OF FUNDAMENTALS OF STORE MANGEMENT:

This refers to the basis, evolution and history of store management, in terms of the needs of the store.
Store operation plays an important role in business profitability, to buttress this fact an interactive
media called a workshop in a box was initiated by some renowned scholars. The workbox offers an
element of traditional workshop, has a factual and structured content, and has an ability to ask and
answer question from other delegates

The diagram can be shown below

In bound A buffer between Supply and Demand

Received ppp dispatch

 Stock in ==== stock in hand ===== stock out

Stock recognition

The constant beep of bar code being scanned at checkout lane represents a pillar of modern inventory.

In the earliest day of shop keeping, merchant wrote down purchases or they looked at how many units
would have gone at the end of the day. They did their best to forecast future needs.

After evolution, efficiency and mass production became the goal of success. A team of Harvard
University designed the first modern check out system in 1930. It uses punch card that corresponds with
catalog item, it could generate, bill record and manage inventory. The system was too expensive,
therefore in late 1940s and 1950, some merchants developed an ultraviolet light sensitive ink and a
reader to mark item for sale. Later it became also too cumbersome.

In 1960s an affordable laser technology concept came up, it was caught up before 1970. During the late
1990s retailers began implementing modern inventory system used in circular process from purchase
tracking to inventory, monitoring and re – ordering.

In recent year, a modern tracking promising monitoring has found its ways into store, it is called Radio
Frequency Identification (RFID). It uses microchip to transmit product information, it has a superior code
and it provides excellent anti – theft or tracking device.

Sub - Topic 2: IMPORTANCE OF STORE MANAGEMENT

1. It increases Store productivity and communication: As a result of centralized solution,

communication and productivity is enhanced, and there is more accurate corporate initiative.
2. Improves visibility and control:-Improved data reporting can streamline initiatives with an eye
on the sky view.
3. Mitigate compliance risk: It helps to reduce operating expenses as a result of standard flow of
work, ensuring compliance with corporate objectives.
4. Improves overall quality of workforce:-Employees morale increases, and there is advancement
and persuasiveness of social media as a result of technological improvement.
5. Sales increase:-Less time is spends on sale floor, customers experience is also driven.
6. Software as a service:- As a result of intuition encumbered by decades, and reduction on
implementation cost, it can serve as a software.

EVALUATION

1. What is another name for Fundamentals of Store management

2. The name of the technology invented in recent years is called
 3. Mention 4 importance of Store management

WEEKEND ASSIGNMENT

1. The interactive media that diagnose store administrative challenges is (a) Work box (b) Wok
force (c) Workers (d) Work group.
2. After evolution what became the order of the day (a) Quality production(b) Mass production
and efficiency (c) Effective distribution (d) Mass distribution
3. The full meaning of RFID is (a) Radio frequency idea (b) Radio frequency idioms (c) Radio
frequency Identification (d) Radio from India and Denmark.
4. Importance of Store management includes(a) It generate income (b) It increases sales (c) It
enhances productivity (d) It promotes sales

PRE - READING ASSIGNMENT:

1. Principles of Store Management for Senior Secondary Schools Book 1 -- 3 by Mustapha Adebola et
al (Pages 1--3)

WEEKEND ACTIVITY:

1. Mention six roles of Store

2. What is Store Organization?

REFERENCE TEXT

1. Principles of Store Management for SSS Book 1—3 by Mustapha Adebola et al

2. Simplified and Amplified Store Management for SSS 1,2,3 by Femi Longe et al

WEEK 3

SUBJECT: STORE MANAGEMENT CLASS S.S 1

TOPIC: STORE ORGANISATION

CONTENT:- 1. Meaning and roles of Store Organization

2. Store personnel

3. Function of Store Manager

 4. Personal characteristics of a Store Manager.

5. Customer service.

Sub-topic 1: MEANING OF STORE ORGANIZATION:

Store organization is a combination of efforts in organizing a store in a way that brings efficiency and
maximum expenditure.

ROLES OF STORE

The Store performs the following roles:-

i. Collection of incoming materials.

ii. Keeping and preservation of Store materials.
iii. Easy and quick retrieval of Store materials.
iv. Proper store accounting records.
v. Maintaining cleanliness and orderliness in the Store.
vi. Ensuring proper stock taking and inventory.
vii. Effective disposal of unwanted store materials.
viii. Safeguarding of materials in the Store.

EVALUATION

1. What is Store organization

2. Mention three roles of Store personnel

Sub-topic 2: STORE MANAGER:

This is the personnel in-charge of the daily operation of the Store. He is an individual responsible for
managing the overall functioning of the store to ensure maximum profitability for his store.

FUNCTIONS OF THE STORE MANAGER

The Store Manager performs the following roles and responsibilities.

i. He handles the recruitment of the staff and ensures their proper functioning.
ii. He motivates the staff through proper welfare packages to give their best.
iii. He delegates ( I e delegates his authorities to others) for performance of responsibilities.
iv. He properly manages assets of the Store.
v. He endeavors to meet the target and ensure profitability.
vi. He performs day to day operations.
vii. He ensures customers satisfaction.
viii. He guarantees safety and security of the Store.
 ix. He prevents losses.
x. He generate turnover.

PERSONAL CHARACTERISTICS OF A STORE MANAGER

i. A Store manager should be well trained on the job.

ii. He should be honest.
iii. He must be responsible and accountable.
iv. He must be smart in handling Store materials.
v. He must have a good communication skill.
vi. He must be able to display customer care service attitude
vii. He must have the ability to motivate and carry along others.
viii. He must be able to display integrity and strong work ethics.
ix. He must be a selfless leader.
x. He should possess good business acumen.
xi. He must be reliable.

CUSTOMER SERVICE

These are services that ensure customers favor and continuous patronage. It also refers to the provision
of service to customers before, during and after a purchase. The following are the aspects of customer
services.

(a) Presale services: Theses are services rendered to customers before goods are purchased. They
include the following services:-
i. Willingness to exchange goods.
ii. Giving of credit facilities.
iii. Efficient physical distribution.
iv. Information about the use of the product.
v. Granting of discount.
vi. Giving personal attention to customer.
vii. Provision of catalogue and pricelist.
(b) After sales service: These are services provided to the customers in the form of delivery and
installation after goods have been purchased. It include the following:-
i. Provision of special packaging.
ii. Refund of overpayment
iii. Installation of the Product.
iv. Provision of transportation and delivery services.
v. Repairs and maintenance.
vi. Willingness to take back defective goods.
vii. Provision of spare parts.
EVALUATION

1. Who is a Store Manager?

2. Mention five functions of Store Manager
3. List out four characteristics of the Store Manager
4. Outline four Presale customer services.
5. Enumerate four After-sale customer services.

WEEKEND ASSIGNMENT

OBJECTIVE

1. Store organization is……….

(a) Arrangement of items in the Store (b) Efficiency and accountability of the
store (c) Combination of efforts that brings efficiency and maximum expenditure
(d) Coordination of effort to enhance productivity.
2. Store roles include the following except___ (a) Keeping and preservation of
Store material (b) Collection of incoming material (c) Easy and quick retrieval of
Store material (d) Destroying of Store material.
3. One of the functions of Store Manager is (a) He should be honest (b) He should
have good communication skills (c) He should be a selfless leader (d) He
generate turnover.
4. Presale customer services is (a) Installation of the product (b) Provision of spare
parts (c) Refund of overpayment (d) Giving of credit facilities
5. After-sale Customer services include (a) Willingness to exchange goods (b)
Efficient physical distribution (c) Granting of discount (d) Provision of special
packaging.

ESSAY

1. What is the meaning of Store organization?

2. Mention four roles of Store
3. List four functions of a Store Manager
4. Enumerate four characteristics of a Store Manager
5. Outline three presale and after-sale customer services.

PRE – READING ASSIGNMENT

1. Store Management for SSS 1- 3 by Mustapha Adebola et al ( Pages 1 – 7)

WEEKEND ACTIVITY

1. What are the functions of Store Manager?

2. What is Store Management?

REFERENCE TEXT

1. Principles of Management for S.S.S 1 – 3 by Mustapha Adebola et al

2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Longe et al

Week 4

SUBJECT: STORE MANAGEMENT

CLASS: S.S 1

TOPIC: PRIMARY FUNCTIONS OF MANAGEMENT AS THEY RELATE TO STORE MANAGEMENT.

CONTENT:-1 Primary function of Management as they relate to Store Management.

2. Planning, Controlling, Organizing, Coordinating, Motivating, Staffing, Leading, Directing,

and Communication.

Meaning of Management:- This is the process of Planning, Directing, Controlling and Coordinating all the
resources in an organization in order to attain its set objectives efficiently and effectively.

Functions of Management as they relates to store Management

i. Planning: Is the process of setting goals, objectives and formulating strategies, policies and
procedures for achieving such goals and objectives of the Store.
ii. Controlling: Is the process of supervising Store personnel employed, checking their works to
ensure that the end products are the desired Objectives
iii. Organizing:- It involves the arrangement of shelves in the store to fit perfectly with the
nature of the Store items.
iv. Directing:- It involves the ability of the Manager to guide, direct, conduct and help those
under his leadership.
v. Coordinating:- It involves keeping all activities in the store in balance check and condition to
ensure proper control.
vi. Motivating:-Store management ensures proper encouragement of subordinate to carry their
duties willingly in the best interest of the organization.
 vii. Staffing:- The management function focuses on the recruitment of qualified store personnel
to man different section of the store in an organization.
viii. Communication:-This management function deals with transfer of information from one
Store personnel to another, or between the store department and other department.

EVALUATION

1. Mention the functions of Management as they relate to Store.

2. What is the process of supervising store personnel?
3. Define motivation
4. The ability to guide, conduct and help those under your leadership is called______
5. When goals are set, strategies formulated, policies and procedures map out is called____
GENERAL EVALUATION
1. What is organizing(a) Setting goal and objectives (b) Formulating policies (c) Strategizing
objectives (d) Arranging things perfectly
2. Define Staffing (a) utilizing financial resources(b) Recruiting personnel (c) Qualitative
delivery (d) Carrying out responsibilities
3. Keeping all activities in check and balance to ensure proper control is ___ (a) Organizing (b)
Planning (c) Coordinating (d) Motivating
4. Transfer of information from one department to the other is called ____ (a) Motivation (b)
Organizing (c) Communication (d) Directing.
5. Motivation is (a) Setting goals and objectives (b) Encouraging staff to give their best (c)
Arranging of shelves in the store (d) Checking work to meet the desired objectives
ESSAY
1. Define Communication
2. What is planning?
3. Recruitment is _________
4. Checking work to meet the desired objective is
5. Recruiting qualified store personnel is _______
WEEKEND ASSIGNMENT
Read Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al (pages 8
--- 16)
PRE-READING ASSIGNMENT
Read more about primary function of Management as they relate to Store management.
WEEKEND ACTIVITY
What are the primary functions of Store Management?
REFERENCE TEXT
1. Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al
2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Longe et al
Week 5

SUBJECT: STORE MANAGEMENT

CLASS: S.S.1

TOPIC: PRIMARY FUNCTIONS OF MANAGEMENT AS THEY RELATE TO STORE MANAGEMENT

CONTENT: 1. Store and other Departments

2. Other Departments e g Account Department, Production Department, Sales Department,

Purchasing Department, Personnel Department, Maintenance Department.

The Store management cannot function in isolation. It has to work with the following departments to
maintain maximum and efficient inventory.

i. Account Department: receives information from the store to update their records of total
value of stock, total value of inventory, purchased payment made for goods received and
issued to other departments and materials damaged.
ii. Production Department:- The Store ensures an uninterrupted supply of raw materials,
components and other tools to the production department.
iii. Sales Department:-The Store requires adequate information from the Sales Department
about trend of sales in order to plan orders and set stock level.
iv. Purchasing Department:-This department ensures the arrangement for the purchase of all
items required by the store. Therefore, the store should give the Purchasing Department
update information about the stock level.
v. Personnel Department:-Personnel department works hand in hand with the Store manager
to recruit and train qualified staff.
vi. Maintenance Department:-This department is charged with the responsibility of handling of
store facilities, equipments as well as constant service on electricity, proper ventilation and
lighting.
EVALUATION

1. Mention any 5 other Departments.

2. Which Department works hand in hand with the Store Manager?
3. The Department that ensures uninterrupted supply of raw material is____
4. The update of total stock value, inventory, payment of goods received and issued is by _______
5. Updates of Stock level is done by _____
GENERAL EVALUATION
1. The department that plans order and sets stock level is (a) Maintenance Department (b)
Personnel Department (c) Sales Department (d) Personnel Department.
2. What Department arranges items required by the Store (a) Maintenance Department (b)
Personnel Department (c) Purchasing Department (d) Account Department
3. Constant service on electricity, proper ventilation and lighting is performed by (a) Sales
Department (b) Purchasing Department (c) Personnel Department (d) Maintenance
Department.
4. The two personalities involve in the recruitment of staff are (a) Book Keeper and Accountant
(b) Purchasing Manager and Clerks (c) Personnel Department and Human resource Manager
(d) Store Manager and Personnel Department.
5. Information about the stock level is done by the (a) Sale Department (b) Purchasing
Department (c) Production Department (d) Maintenance

ESSAY

1. List out 6 Departments

2. What activities does the Sales Department do?
3. Which Department gives information about plan order and set stock level?
4. The Department that update stock level is _____
5. Mention 3 function of the Account Department.
WEEKEND ASSIGNMENT
Read Simplified and Amplified Store Management for S.S.S 1—3 by Femi Longe et al (Pages …13
– 16)
PRE-READING ASSIGNMENT
Read about Consideration in establishing a Store
WEEKEND ACTIVITY
Mention 4 factors to be considered when establishing a Store
REFERENCE TEXT
1. Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al
2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Loge et al
 Week 6

SUBJECT: STORE MANAGEMENT

CLASS: S.S 1

TOPIC:-CONSIDERATION IN ESTABLISHING A STORE.

CONTENT: (i). Store building

(ii). Factors to be considered in establishing a Store

(iii). Types of Store

(iv). Advantages and Disadvantages of Centralized and Decentralized Stores

Store building:-A Store is a place set aside for keeping consumable items by different sections of an
organization. Therefore, the following steps should be considered in setting up a store building in a
location.

Factors to be considered in establishing a store are:

i. Location:-A Store should be strategically positioned to serve the different
departments of an organization. A Store should be located at the rare end of the
building to prevent stealing; neither should it be located in a bushy area.
ii. Accessibility:-The Store building must be accessible to the users I e they should be
able to have direct access to the items or commodity as the case may be.
iii. Competition:-The Store should be located in such a way to prevent the firm’s
competitors from taking advantage of them.
iv. Lighting, heating and cooling of storehouse: Adequate lighting and ventilation
coupled with heating and air-conditioning should be provided because of stock or
some special goods.
v. Store layout:-In determining the location of a Store, waste prevention should be
given a priority. Therefore the layout should be based on the principle of economy
and efficiency.
vi. Type of Business: In considering the location of a Store, the type of business concern
is very paramount. For manufacturing organization the Store department should be
located close to the production Department. For trading and service organization
the Store can be located anywhere.
vii. Size of the Business: Where the Store of an organization is located is largely
determined by the size of the Business. Small scale organization can site their Store
anywhere; however for a large scale concerned the location should be strategic.
viii. Security of the area: The Store should be located in an area where safety can be
guaranteed. Within an organization, the Store room should be properly locked while
outside should be a place of security and main focus is surveillance.
EVALUATION
1. What is a Store building?
2. Mention 4 factors to be considered when establishing a Store.
3. The factor that emphasizes the principle of economy and efficiency is ___
4. Surveillance means
5. Where should large scale organization locate its store?
GENERAL EVALUATION
1. To prevent stealing , a store should be located____ (a) At the centre of the
building (b) At the rear end of the building (c) At the terminals of the
building (d) At the top of the building
2. For manufacturing organization a Store should be located (a) Near
Purchasing Department (b) Near the Plant (c) Near the Production
Department (d) Near the Sales Department.
3. Lighting, heating and cooling of store-houses ensure (a) Adequate
preservation and ventilation (b) Maximum protection and security (c)
Ultimate care and maintenance (d) Financial strength and ability.
4. Small scale can site their store ___ (a) In the cities (b) Around the market (c)
Anywhere (d) Near the Factory.
5. Adequate lighting, heat and ventilation are provided because of (a)
Perishable goods (b) Special goods (c) Unique goods (d) Scarce goods.
ESSAY
1. Mention 4 factors to be considered in establishing a store
2. The store layout entails______
3. Large scale organization should be sited at _____
4. What is the meaning of having access to the item?
5. A store strategically located serves (a) Different sect of the locality (b)
Different section of the Society (c) Different part of the world (d)
Different Department of the Organization.
WEEKEND ASSIGNMENT
 Read Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi
Longe et al (Page.. 17 – 19)
PRE-READING ASSIGNMENT
Read about Consideration in Establishing a Store
WEEKEND ACTIVITY
Mention the Types of Store
REFERENCE TEXT
1. Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al
. 2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Loge et al

Types of Store

Types of Store: There are three types of Store, and they are:-(i) Centralized Store (ii) Decentralized Store
(iii) Centralized Store with sub Stores.

(i) Centralized Store: In this type of Store, an organization keeps their store at a central place and from
there the material movement is controlled.

(ii) Decentralized Store:- This is a type of Store system in which every Department maintain their own
Store

EVALUATION

1. How many types of Store do we have?

2. Which type of store keeps materials at a central place?
3. The maintenance of stores in various department is called
4. Define the Centralized Store with sub-store.

. (i) Advantages of Centralized Store:

a. There is economy in storing space and material handling.

b. it provides room for adequate internal checks and control.

c. Store materials replacement process is very quick.

d. It facilitates store audit and physical stock taking.

 e. There is optimum level of stock inventory.

f. The probability of obsolescence is deduced because of high turnover through the supply of all
Departments.

g. Lower insurance cost because only one policy will be undertaken by the whole organization.

h. There is effective supervision of staff in a centralized Store.

i. Fewer number of staff will be needed for Store operation unlike in a decentralized system.

(ii) Disadvantages of Centralized Store.

a. Risk of obsolescence is high:-The problem of inventories becoming outdated is high.

b. For a centralized Store, improper location may likely lead to increase in transportation and material
handling process.

c. Centralized Store may create bottleneck in material receipt and issues thereby affecting the flow of
materials.

d. Production may be grounded in-case of any problem.

e. It requires more internal documentation where the departments have been serviced by the Store.

f. It may not be sensitive to an individual need in a bid to serve the Department.

Decentralized Store:- This is a type of Store system in which every Department maintain their own
Store.

(iii). Advantages of Decentralized Store

a. Reduction in cost of internal transport.

b. Production of activities will not disturb anytime there is problem with the central store.

c. No delay in issuing of materials since the Store is located in the users Department.

d. It meets individual needs of the Department.

e. It minimizes losses arising from fire since materials are not centrally stored.

f. It eliminates delay in materials handling.

(iv). Disadvantages of Decentralized Store.

a. The cost of supervision and control in decentralized system is high.

b. More staff will be required to maintain the Store in each of the Department.
 c. More spaces will be required for individual department.

d. A lot of time is used in physical stock taking.

e. It is an additional burden to the Departmental Head because lots of money would be spent to locate
a store in each department.

Centralized Store with Sub-Store:- The receiving department is located near the central store and each
Department has a sub-store. It is from the central store that materials are moved to the sub-store on
imprest system and issues to the departments.

EVALUATION

1. Mention 4 Advantages of Centralized Store

2. List 4 Disadvantages of Centralized Store
3. Outline 4 Advantages of Decentralized Store.
4. Enumerate 4 disadvantages of Decentralized Store.
5. What is Centralized Store with sub-store

GENERAL EVALUATION

1. How many types of Store do we have? (a) 4 (b) 3 (c) 2 (d) 5

2. The process of keeping the materials in a central place and controlling movement is called (a)
Decentralized Store (b) Centralized Store (c) Decentralized with sub-Store (d) Centralized with
Sub Store.
3. One of this is an advantage of centralized store (a) Reduction in cost of internal transport (b)
Meeting the need of individual Department (c) Eliminates delay in material handling (d)
Economy in storing , stocking and material handling.
4. Production of materials will not delay anytime is an advantage of (a) Decentralized Store (b)
Centralized (c) Sub – Store (d) Departmental Store.
5. The following are disadvantages of Decentralized Store except__ (a) More space will be required
(b) The cost of supervision and control is high (c) More staff will be required to maintain each
store (d) Production may be grounded in case of any problem

ESSAY

1. How many types of Store do we have?

2. Mention the 3 types of Store
3. What are the advantages of Decentralized Store?
4. List out 4 disadvantages of Centralized Store.
5. Define centralized store with sub – store
WEEKEND ASSIGNMENT
Read Simplified and Amplified Store Management for S.S. S 1 – 3 by Femi Longe et al ( Pages..19
– 24)
WEEKEND ASSIGNMENT
 Read about the definition and meaning of Retailing and a retailer
WEEKEND ACTIVITY
Define Retailing and a Retailer.
REFERENCE TEXT
1. Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al.
2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Longe et al.

WEEK 7 MID-TERM BREAK

WEEK 8

SUBJECT: STORE MANAGEMENT

CLASS: S.S 1

TOPIC:-CONCEPT OF RETAILING

CONTENT: 1. Definition and Meaning of Retailing and a Retailer.

2. Functions of Retailing and Retailer.

3. Features of a retail trade

4. Factors to be considered when setting up a retail trade

5. Types of Retail trade

Sub -- topic 1. Definition and Meaning of Retailing:-Retailing involves selling goods in small bits to the
ultimate consumer after buying from the Wholesaler or directly from the Manufacturer.

1 (ii) Definition and meaning of a Retailer:-A Retailer is the last link in the distributive chain. He buys in
small quantities from the Wholesaler or Producer and sells in small quantities to the final consumer.

2. Functions of Retailing and Retailer

a. A Retailer buys goods in small quantities from the wholesaler and sells in bits to the consumer.

b. The Retailer stock varieties of goods to meet diverse needs of the consumer.
c. A Retailer provides credit facilities to consumers that are reliable.

d. A Retailer provides after sales service to the customers.

e. A Retailer helps the consumers in conveying the goods to the place they are needed

f. A Retailer provides information to the Wholesaler about individual needs and complaints.

g. A Retailer provides door to door services to ease the consumer

h. Retailer sells goods in units to the consumer e g cubes of sugar.

EVALUATION

1. What is retailing?
2. Who is a Retailer?
3. Mention 3 functions of a Retailer.
4. The last link in the chain of distribution is____
5. Who sells to the consumer?

Sub-topic 2: Features of Retail trade.

a. Stocking of wide variety of goods.

b. Last link in chain of distribution.
c. Selling in units.
d. Sales mainly consumers goods.
e. Provides goods on door to door basis.
f. Own by a single person or a group of people.

Factors to be considered when setting up a Retail trade.

a. Capital: A Retailer should ensure that there is adequate fund to finance the business.
b. Nature of goods:- The retailer should consider the nature of goods to be sold whether
perishable, non-perishable or technical goods.
c. Sources of Supply:- The retailer has to decide where to get supplies to replenish the stock.
d. Pricing policy: The retailer should also consider whether to charge a low or high price depending
on the market.
e. Structure of Population and location of the Shop:- The Retailer shop should be located where
there are many buyers that will patronize it.
f. Advertising strategy:- A Retailer should consider the best advertising strategy that will create
awareness for their product and thereby increase their sales.
g. Terms of Payment:- The Retailer should decide whether he would grant credit facilities or not.
h. Inventory to hold:- The varieties and quantities of goods to hold as inventory should also be
considered.
 i. Choice of outlet:- The retailer should decide whether hawking, market stall or urban would be
preferred a choice.

Types of Retail trade.

Retailing can be categorized into two main groups namely:

i. Small scale retailing

ii. Large scale retailing.

Small scale retailing:-small scale retailing is an outlet or unit which have small scope of operation
and limited capital availability. They include itinerant, hawkers, road traders, mobile shops, unit
store owners, kiosks and tied shops etc.

Large scale retailing:-The large scale retailing outlet buys in bulks directly from the manufacturer
therefore their scope of operation is larger because of bigger capital availability. Examples are
Departmental Stores, Multiple Stores or Chain Store, Super-market, Hypermarkets, Mail order
business and franchising.

EVALUATION

1. List 4 features of Retail trade.

2. Mention 4 factors to be considered when setting a retail trade.
3. How many group of Retailing do we have?
4. What are the main groups of Retailing
5. Give two examples each of Small and large scale retailing

GENERAL EVALUATION

1. What is retailing? (a) Buying in small quantities from Wholesaler and selling to the consumer (b)
Process involved in Buying from Wholesaler or Producer and selling to Consumer (c) Buying in
small quantities from wholesaler and selling in small quantities to consumer (d) Buying in unit
from Manufacturer and selling in bit to consumer
2. Who is a Retailer? (a) A person who buys from Wholesaler and sells to Consumer (b) A person
who buys from Manufacturer and sells to Retailer (c) A person who buys from Retailer and sells
to consumer (d) A person that buys in unit and sells in bits.
3. Features of Retail trade includes (a) Stocking of large quantity of goods (b) Selling at affordable
prices (c) Giving of discount (d) Stocking of wide variety of goods.
4. One of the factors to be considered in setting up a retail trade is (a) Cost of goods (b) Means of
transportation (c) Choice of retail outlet (d) Cost of sale
5. Departmental Stores, Hypermarket, Chain Store, Mail Order business, and Supermarket are
examples of ____ (a) Small scale retiling (b) Large scale retailing (c) Medium term retailing (d)
Part term retailing.
ESSAY
1. What is retailing?
2. Who is a Retailer?
3. List 4 features of retail trade
4. Mention 4 factors to be considered when setting up a retail trade
5. In tabular form, mention 4 examples each of small and large scale retailing

WEEKEND ASSIGNMENT

Read Simplified and Amplified Store Management for S.S. S 1 – 3 by Femi Longe et al (Pages… 25
– 18)
PRE-READING ASSIGNMENT
Read on the concept of Retailing
WEEKEND ACTIVITY
What are the characteristics of small scale retailing?
REFERENCE TEXT
1. Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al.
2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Longe et al.

WEEK 9

SUBJECT: STORE MANAGEMENT

CLASS: S.S 1

TOPIC: Concept of Retailing

CONTENT: 1. Small scale retailing

2. Characteristics of small scale retailing

3. Types of small scale Retailing

Sub topic 1: Small scale retailing is outlet with small scope of operation

2. Characteristics of Small scale retailing.

i. The amount of capital required to start the business is small.

ii. The small retailing requires few workers to be employed.

iii. The selling price of a product is determined through bargaining.

iv. Small scale retailing is a labor intensive system.

v. Small scale retailing is mostly a one man business.

EVALUATION
1. What is Small scale retailing?
 2. Mention two characteristics of small scale retailing
3. When the price of a product is determined through price bargain it is ____
4. Labor intensive system is an example of ______
5. Another name for one man business is______

Sub topic 2.Types of Retail trade.

a. Hawkers or itinerant retailers: Thesmall scale retailers are traders who have no shop but
carry their wares about looking for potential customers.

Characteristics of itinerant trader

a. Small size.
b. Small capital
c. Door to door delivery.
d. Variety of goods.
e. Low price.
f. Personal touch or attention.
g. No payment of rent.
h. No payment of advertising fees.
i. One man business.

Advantages of Hawker
 a. Low over-head cost.
b. Hawking is a form of Advertising.
c. The products are very cheap.
d. Provision of door to door service.
e. Hawkers requires small amount of Capital.
f. It provides employment opportunity.
g. There is flexibility in their operations.
h. There is increase in sales and profit.

Disadvantages of Hawking

a. Hawkers are exposed to dangers of accident.

b. They are exposed to bad weather condition.
c. They hinder free flow of traffic.
d. They cause environmental hazard.
e. They may be exposed to bad societal influence.
f. Only small quantity of goods is available for sale.
g. The customers may be cheated sometimes.
h. It is not good for heavy and bulky goods.

Market Trader:-These are traders that rent shops or spaces where they display their wares in the
market.
 Characteristics of Market Trader

a. Rent of stalls.
b. Different varieties of goods are offered.
c. They open at specific hours.
d. They are determined through bargaining.
e. Traders are located according to the nature of their product

Advantages of Market Traders

i. Varieties of product are sold.

ii. Prices are determined through bargaining.

Disadvantages of Market Traders

I . They are irregular supply of goods when they are not around.

ii. It leads to high running cost.

iii. Motor van can break down.

Tied Shops:- These are retail outlets controlled or owned by producers and compelled to sell their
product only.

Features or Characteristics of Tied Shop

1. They are owned and controlled by manufacturer.

2. They sell only goods manufactured by the manufacturers.
3. Elimination of Middle-man.

Advantage of Tied Shops

1. There is personal contact between the Manufacturer and their Customers.

2. They are able to make high profit margin.
3. There is adequate monitoring of Sales performance.
4. They offer after sales service.
5. There is production according to customer specification.

Disadvantages of Tied Shops

1. It encourages hoarding of goods.

2. Customers don’t have opportunity of making choices since there is limited range of goods.
3. It increases selling cost.
4. It ties down Capital.
Road -side traders:- These are traders who display their wares on tables or public places like cinema
houses and hotel, where lots of people pass daily.

Features of Road side traders.

a. Display of wares on tables beside the road.

b. They can be found along busy street.
c. Low prices are charged.
d. They stock varieties of goods.

Kiosks: These are shops owned and managed by individual located in rural and urban centre

Advantages of Kiosk Store

1. They are located in both rural and urban areas.

2. Unit stores operate late into the night.
3. Easy location provides convenience for customers.
EVALUATION
1. Mention 4 types of retail trade
2. List 4 Advantages of Hawking
3. Enumerate 4 Disadvantages of Market Trader
4. Outline 4 Advantages of Road side trader
5. Give two advantages of Kiosk
 GENERAL EVALUATION
1. One of the characteristics of small scale retailing is (a) the amount required to start
is much (b) It involves a lot of process (c) The cost of running it is high (d) the
amount required to start is small.
2. Characteristics of itinerant trader include (a) Wares are displayed on roadside (b)
They are found along busy street (c) Stock variety of goods (d) No payment of rent
3. The following are characteristics of tied shops except ___ (a) They offer after sales
service (b) They make high profit (c) They are located at both rural and urban area
(d) There is production according to customer specification
4. The market stall controlled and owned by Producer is ____ (a) Kiosk stall (b)
itinerant store (c) Tied shop (d) Retail outlet.
5. Traders that display their goods in public places are called ___ (a) Itinerant trader
(b) hawker (c) Road side traders (d) Market traders

ESSAY

1. What is small scale retailing?

2. Mention 2 characteristics of small scale retailing
3. List 4 advantages of itinerant trader.
4. Outline characteristics of market trader.
5. Mention 5 types of small retailing

WEEKEND ASSIGNMENT

Read Simplified and Amplified Store management for S.S.S 1 – 3 by Femi Longe et al (Page 25 – 44)

PRE –READING ASSIGNMENT

Read about the concept of Retailing

WEEKEND ACTIVITY

Mention 5 types of large scale retailing

REFERENCE TEXT
1. Principles of Store Management for S.S.S 1 – 3 by Mustapha Adebola et al.
2. Simplified and Amplified Store Management for S.S.S 1 – 3 by Femi Longe et al.