Boletines Pro 8200

Technical Bulletin PAGE: 1/1
Model: BR-P2 Date: 10-Nov-16 No.: RM0AA002
Subject: Firmware Release Note: Network Support Prepared by: J. Ohno

From: 1st PP Tech Service Sect., PP Tech Service Dept.
Classification: Troubleshooting Part information Action required
Mechanical Electrical Service manual revision
Paper path Transmit/receive Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the Network
Support.
Version Program No. Effective Date Availability of RFU

12.77 M0AA5788A 1st Mass production Not available
Note: Definition of Availability of RFU via @Remote
“Available”: The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version Modified Points or Symptom Corrected

12.77 1st Mass production
Subject: Firmware Release Note: PowerSaving Sys Prepared by: J. Ohno

This RTB has been issued to announce the firmware release information for the
PowerSaving Sys.

1.26 M0AA5783 1st Mass production Not available

Subject: Firmware Release Note: PS3 Prepared by: J. Ohno

This RTB has been issued to announce the firmware release information for the PS3.

1.00 D3DV5783 1st Mass production Not available

Subject: Request for Firmware Update at new site install Prepared by: J. Ohno
(Baron-P2)
From: 1st PP Tech Service Sec., PP Tech Service Dept.,
Product Safety Other (Firmware) Tier2
REQUEST: When installing the Baron-P2 (Pro 8210/8220), please update the firmware
to the versions listed below or newer and make SP modifications as
described on the following page.
Pro 8210, Pro 8220 (Printer model)

Description Current ver. Update ver.
Engine 1.01 1.2
System 1.01 1.02
Network Support 12.76 12.77
Printer 1.00 1.02
OpePanel 1.02 1.03
Java VM v11 for eDC 11.34.00 11.35.01
Note: Java firmware must be installed separately.
Java firmware update procedure

1. Download the Java firmware onto a separate SD card.
2. Insert the SD card into the lower slot and turn On the machine power.
"Updating SDK/J" will appear after about 30 seconds.
"SDK/J update done SUCCESS (new version number)" will appear after
about 180 seconds.
SP value change
After updating the firmware, power cycle the machine OFF/ON and change
these SP settings as follows:
 SP3-533-003: 0.50  1.00

 SP3-534-003: 0.74  0.50
REASON: The latest firmware could not be installed to the first lot of the mass
production units due to the delay in development of the Baron-P2 firmware.
To minimize the impact on product launch schedule, the machines were
shipped without the latest firmware installed.
S/N of Affected Units by Product Code
NA model: 33 units in total / EU model: 7 units in total

Product Code Serial No. from-to Product Code Serial No. from-to
M0AA17 Y666C900001 - 06 M0AB27 Y676CA30001 - 07
Y666CA00001 - 04
M0AB17 Y676C900001 - 16
Y676CA00001 - 07
Model: BR-C2/P2 Date: 23-Jan-17 No.: RD270021
Subject: FSM Correction: Fiery Controller Setup SP Value Prepared by: Y. Lim
From: 1st Tech Service Sect., PP Tech Service Dept.
Product Safety Other ( ) Tier 2
Please make the following corrections to your FSM in this section:

Installation  Fiery Controller Connection and Setup  Fiery Controller Setup
SP Setting
Wrong:
Set SP5193-001 to “6” (Fiery controller).
Correct:
Set SP5193-001 to “1” (Fiery controller).
For more detail, refer to “Printer Controller EB-34 Installation and Service Guide.”
Product Name
Wrong:
Color Controller: EB-34
Correct:
Printer Controller EB-34
Model: BR-P2 Date: 07-Feb-17 No.: RM0AA018
Subject: Firmware Release Note: Option IPDS Prepared by: J. Ohno

From: 1st PP Tech Service Sec., PP Tech Service Dept.
This RTB has been issued to announce the firmware release information for the Option
IPDS.

8.636 D3DV5785 1st Mass production Not available
“Available” The firmware can be updated via RFU or SD card.

8.636 1st mass production
Note:
To ensure IPDS certification, Option IPDS (Ver.8.636) must be used in
combination with the following module.
Module:
Printer Ver.1.04 or later (p/n: M0AA5790B)
System Ver.1.02 or later (p/n: M0AA5780B)
Network Support Ver.12.77 or later (p/n: M0AA5788A)
Web Support Ver.1.02 or later (p/n: M0AA5784B)
Reissued: 02-Mar-17
Model: Brz-P1, Brz-MF1, BR-C2, BR-P2, CH-C1 Office/Pro, Date: 23-May-16 No.: RD255020b
Cor-C1.5, Gim-MF1.5dM, GR-C3, MT-C6, MET-C2ab, MET-C2cde,
MET-C2yz, MET-P2, Midas-P3, Vesta-P1d_15S
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: OptionSD FONT Prepared by: T. Tachibana
From: 2nd Tech Service Sect., MFP/Printer Tech Service Dept.
This RTB has been issued to announce the firmware release information for the OptionSD FONT.

0.00 D3BC5277 1st Mass production Available

Model: BR-P2 Date: 23-Oct-17 No.: RM0AA019
Subject: Troubleshooting of Black streaks after long Prepared by: Youngsoo Lim
leave with unprinted
From: Sales Strategy Sect., 1st CP Business Dept.
Product Safety Other ( ) Tier2
SYMPTOM
Black streaks on paper feed direction.
Black streaks appears on a couple of pages when it resumes the jobs after long leave
without printing.
Note 1: Black streaks disappear after a few sheets have been printed.
CAUSE
Under the conditions described below, the surface layer of the pressure roller rubs against
the web and is scraped. And the abrasive powder passes through the web, accumulates
on the pressure roller, and is transferred to the sheet.
- The machine is used for the first time in a long while, or first thing in the morning.
- The Low power Mode Timer is set to a value longer than 1 hour.
- The average monthly copy volume is less than 30,000 pages with A4/LT conversion.
- The pages per job ratio of in between “1 page per job” to “20 pages per job” are more
than 75 percentage against all jobs.
Note 2: While the machine is in the Ready (stand-by) condition, the web roller is stationary while
the pressure roller is rotated. A certain amount of shavings from the pressure roller are
transferred to the web roller, but this is normally not visible.
Web
Note 3: If the streaks can be wiped off easily with an eraser, they are caused by the
CAUSE explained above (as the streaks are not toner). The roller shavings will
also rub off easily onto your finger. If not, the cause is different.
SOLUTION
1. Set the Low Power Mode Timer to a value of less than 60 minutes.
Default setting (= 15 minutes ) is recommended.
2. Set the SP values as follows, if solution #1 does not resolve the Black streaks.
1) SP1-902-031 (Standby: Web Operation Time) :99999 (Default) to 30 [sec]

2) SP1-902-032 (Standby: Web Rotation times) : 1(Default) to 9 [times]
Note 4: Due to the SP change, the web operates every 30 sec as the standby
temperature maintenance rotation time.
The number of times 9 is the times are taken up on the dirt surface of the web
nip onto the new surface.
Note 5: As the side-effects, the life of the web becomes shorter with the SP change,
and it depends on how it is used. But, it may be about half of the life.
Note 6: “D0744330 WEB:SUB-ASS'Y” recommended as the solution in the RTB

RD179124 for Baron-C1/P1 is not used for Baron-C2/P2.
[Clue of Extend the Web life]
Web life can be extended with changing the SP setting.
Case 1: Set SP1-902-031 to 60 from 30, if Black streaks are resolved with the Resolution
instructed above. Web life may be extended to 75 %.
Make sure no Black streaks are observed with this setting.
Case2: Set the SP1-902-031 to 90 from 60 to extend the life further, if Black streaks are
not observed with the setting above in Case 1. Web life may be extended to 85 %.
Make sure no Black streaks are observed with this condition.
Note 7: Advice the customer not to leave the machine in a Paper End, output full, or
error status for a long time. This is because under this condition, machine stays in
the Ready condition and will not switch to Low Power Mode (it will switch only
when the condition is cleared). This is especially important for machines that
operate at night unattended.
Model: BR-P2 Date: 26-Mar-18 No.: RM0AA020
Subject: PM parts replacement alert message spec Prepared by: R. Shohda

From: 1st Tech Service Sect., PP Tech Service Dept.
Notice Regarding PM Alert Banner Message
Specification of the PM parts replacement alert banner message that appears on the
operation panel for the following parts is not explained in the FSM and has caused
confusion in the field. This bulletin clarifies on this point.
- Coating Bar
- #Fuser Cleaning Unit
- Toner Corrector Bottle
- Trimming Unit
SP5062 provides the option to choose whether or not to display the PM parts replacement
alert (0: Not display, 1: Display).
However, by spec, the alert message will appear for the above parts regardless of the
SP5062 setting, because these are critical components to maintain machine operation.
Note that the machine will automatically stop if they are not replaced at the appropriate
timing.
Model: BR-P2 Date: 18-Sep-18 No.: RM0AA021
Subject: Jam J031 with worn drive gear Prepared by: Y, Tanimoto
From: PPCS Section, CIP PQM Department, QAC
SYMPTOM
Paper Jam J031 (Transfer timing sensor)

(The information is the same as Baron P1 and P2.)
The drive gear of the Registration Gate Roller wears, and jam J031 occurs because of a
backrush.
Note: This symptom only occurs in rare cases.
Worn drive gear
(Registration Gate Roller)
CAUSE
After printing over 15,000K pages, this drive gear might wear.
SOLUTION
- If J031 seems to occur twice a day, please check this gear.
- Replace 3 drive gears with new one.
See PROCEDURE below.
Part information
P/N Description Other
D1792758 GEAR:Z41:TIMING PULLEY:T41 Service Part
AB014243 GEAR:IDLER:Z30 Service Part
BB013040 GEAR:SHIFT:ROLLER:Z30 Service Part
PROCEDURE
1. Open the controller box and lower IOB
2. Remove the harness cage (screw x3, clump x1).
3.Remove the cover [A].
4. Disconnect the harness (connector x2).

5. Remove the bracket together with the motor (screw x3, connector x1).
6. Replace Gear [A] (AB014243) and Gear [B] (BB013040) with new ones (E ring x1 screw
x1).
Note: The center gear with its bracket was removed in step 5.
7. Remove the gear (E-ring x1).

8. Replace with new gear (D1792758).
9. Reassemble the removed parts in the reverse order
Note:
When re-attaching the motor bracket to the mainframe, make sure that the both flat side
[A] and [B] of two shafts are up and level with one other. Then, apply silicone grease G-
501 (0.55g) to the gear [B] referencing the picture below.
Upper
Apply position
Lower
2
Subject: Troubleshooting SC465 Prepared by: Youngsoo Lim

From: Sales Strategy Section, 1st CP Business Department
Product Safety Other ( ) Tier 2 Tier 0.5
SYMPTOM
SC465 (PTR motor error)
CAUSE
Intake filter at the right-hand side of
the mainframe clogs.
* Machine internal temp is approx. 50°C

Machine internal temp increases.
when the filter is clean.
Waste toner melts and forms clumps.
Waste toner transport load increases.
Toner blocking worsens, and waste Continues to operate without motor lock.
toner is no longer transported.
Shaft and bushing abrade.
SC488
Timing belt disengages.
 See bulletin #RD270038 for detail on SC488.

 Although the risk is low, SC465 may occur Stops transporting waste toner from PTR.
instead of SC488 depending on where the
toner blockage occurs in the waste toner
transport path. PTR motor torque increases.
SC465
2
The following conditions increase the risk of the symptom:

 High room temperature
 The machine is installed close to the wall with hardly any or no space at all.
 The machine generates high print volume.
 Intake filter at the right-hand side of the mainframe is clogged.
 The machine experienced SC488 in the past. The waste toner transport unit and
bushing were not replaced at that time.
Waste toner exit Waste toner transport motor

of the drum
cleaning unit
Waste toner exit of

the belt cleaning unit
Waste toner exit

of the PTR unit
Waste toner bottle

PTR motor This bushing wears.
Reference: The photos below show bushings at various stages for reference.
After approx. 20,000k

Brand new (normal transport load)
No need to replace
After approx.
20,000k (high After approx. 30,000k
transport load) (SC465 confirmed)
Replacement required Replacement required

2
SOLUTION
 Check the above bushing (p/n: B1202063). If it is abraded and requires replacement,
replace it together with the waste toner unit (p/n: D1796528).
Request
 Please monitor all machines regardless of whether the bushing was found abraded or
not, until you confirm that the machine does not generate the SC.
Affected units:
The above solution and request applies to all Baron-1 and Baron-2 units that have
exceeded a total print volume of 20,000k.

Boletines Pro 8200

Uploaded by

Copyright:

Available Formats

Boletines Pro 8200

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Boletines Pro 8200

Uploaded by

Copyright:

Available Formats

Technical Bulletin PAGE: 1/1

Model: BR-P2 Date: 10-Nov-16 No.: RM0AA002

Subject: Firmware Release Note: Network Support Prepared by: J. Ohno

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: PowerSaving Sys Prepared by: J. Ohno

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: PS3 Prepared by: J. Ohno

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Pro 8210, Pro 8220 (Printer model)

Note: Java firmware must be installed separately.

Java firmware update procedure

 SP3-533-003: 0.50  1.00

S/N of Affected Units by Product Code

NA model: 33 units in total / EU model: 7 units in total

Please make the following corrections to your FSM in this section:

Subject: Firmware Release Note: Option IPDS Prepared by: J. Ohno

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Black streaks on paper feed direction.

Default setting (= 15 minutes ) is recommended.

1) SP1-902-031 (Standby: Web Operation Time) :99999 (Default) to 30 [sec]

Note 6: “D0744330 WEB:SUB-ASS'Y” recommended as the solution in the RTB

[Clue of Extend the Web life]

Web life can be extended with changing the SP setting.

Make sure no Black streaks are observed with this setting.

Make sure no Black streaks are observed with this condition.

Subject: PM parts replacement alert message spec Prepared by: R. Shohda

Notice Regarding PM Alert Banner Message

Paper Jam J031 (Transfer timing sensor)

Note: This symptom only occurs in rare cases.

Worn drive gear

(Registration Gate Roller)

See PROCEDURE below.

1. Open the controller box and lower IOB

2. Remove the harness cage (screw x3, clump x1).

3.Remove the cover [A].

4. Disconnect the harness (connector x2).

7. Remove the gear (E-ring x1).

8. Replace with new gear (D1792758).

9. Reassemble the removed parts in the reverse order

Subject: Troubleshooting SC465 Prepared by: Youngsoo Lim

* Machine internal temp is approx. 50°C

Waste toner melts and forms clumps.

Waste toner transport load increases.

Shaft and bushing abrade.

 See bulletin #RD270038 for detail on SC488.

The following conditions increase the risk of the symptom:

Waste toner exit Waste toner transport motor

Waste toner exit of

Waste toner exit

Waste toner bottle

After approx. 20,000k

Replacement required Replacement required

You might also like