Lecture One
Lecture One
INTRODUCTION
1. Define communication
The act of transferring information from one place to another or from one entity
to another.
e.g. When you call or talk verbally to your somebody, then you are said to be
communicating with him.
Characteristics of Communication
These include:
2. Communication is dynamic: It keeps changing and moving forward at the same time
depending on the variables at play.
Functions of communication
To change in behavior
To influence others
To express our thoughts and emotions through words and actions
It is a tool for controlling and motivating people
It is a social and emotional process.
ELEMENTS OF COMMUNICATION
Source
What is Encoding? This is the process of putting one’s thoughts into words. It is packaging
of information in a form that it will be understood by the receiver. Encoder is that
person who translates his thoughts into meaningful words.
Receiver
Noise
Message
Channel
Feedback
Feedback is an important element in effective communication.
It is the response from the receiver to the source, the receiver's response or
reaction or action to the sender's message.
The receiver can pass on feedback through asking questions, making comments or
just supporting the message that was delivered.
Feedback helps the sender to determine how the receiver interpreted the message
received and how it can be improved.
Lack of feedback may lead to communication breakdown.
Feedback given determines the direction a communication process takes.
Context
This process can be explained in form of a model as below. The purpose of a ‘model’ is
to offer a visual representation of a concept with the intent of facilitating its
understanding. Models of communication refers to the conceptual model used to explain
the human communication process.
ACTIVITIES
In this lecture,
We have defined communication as a process of
sharing or exchange of ideas, information, knowledge,
attitude or feeling among two or more persons
through certain signs, symbols and behavior.
The characteristics and functions of communication
are outlined.
The elements in the communication process are
source, context, message, channel, receiver, feedback
and barriers.
A Model is defined as a pictorial representation of the
communication process. A simple model of
communication is presented.