TESDA-OP-QSO-02-F07

Rev. No. 00 03/01/17

Reference No. CSS 2 4 1 1 2 4 2 1 6

SELF-ASSESSMENT GUIDE

Qualification Title: COMPUTER SYSTEMS SERVICING NC II

• Install and Configure Computer Systems
• Setup Computer Networks
Units of Competency • Setup Computer Servers
Covered • Maintain and Repair Computer Systems Networks

Instruction: Read each question and check the appropriate box to indicate your answer.
Can I? YES NO
INSTALL AND CONFIGURE COMPUTER SYSTEMS
Assemble computer hardware
• Plan and prepare unit for assembly*
• Identify and obtain materials necessary to complete the work and check against system
requirements*
• Obtain tools, equipment and testing devices to carry out the work and check for correct
operation and safety*
• Assemble following computer hardware according to established OH
& S policies and procedures and system requirements*
• Motherboard and its components
• Hard drives and its accessories
• Power supply
• Peripherals such as keyboard, mouse, cables
• Perform Basic Input Output System (BIOS) configuration based on system requirements*
Prepare installer
• Create portable bootable devices according to software
manufacturer’s instruction*
• Prepare customized installers according to software utilization guide and end-user agreement*
• Install portable applications according to software user guide and software license*
Install operating system and drivers for peripherals/ devices
• Install operating system according to established installation procedure and end-user
agreement*
• Install and configure drivers of peripherals and devices according to
manufacturer’s instructions and OS installation procedures*
• Access and install OS and drivers’ updates/patches based on
manufacturer’s recommendations and requirements*
• Check quality of work according to established procedures*
Install application software
• Install application software based on installation guides, end-user agreement and license
agreement *
• Carry out variation in application software installation according to
manufacturer’s recommendations and requirements*
• Access and install software updates based on manufacturer’s
recommendations and requirements*
Conduct testing and documentation
• Test devices/systems/installation to determine whether they conform to requirements*
• Conduct stress test to ensure reliability of equipment
• Follow 5S and 3Rs according to environmental policies
• Complete and forward the documentation to appropriate personnel and/or authority

ELCCSS213-022021 ver. 1.00

COMPUTER SYSTEMS SERVICING (CSS) NC II 1
SET UP COMPUTER NETWORKS
Install network cables
• Determine and plan cable routes according to network design *
• Identify and obtain network materials necessary to complete the work according to established
procedures and check against system requirements*
• Obtain tools, equipment and testing devices needed to carry out the installation work in
accordance with established procedures and check for correct operation and safety*
• Use appropriate personal protective equipment and follow OHS
policies and procedures
• Perform copper cable splicing in accordance with the standards such as the 568A and 568B color
coding cabling standards*
• Install network cables and cable raceway in accordance with established procedures and installation
requirements* (slotted PVC, metallic raceway, flexible conduit)
• Perform and check installation work to ensure compliance with requirements*
• Follow 5S and 3Rs according to environmental policies
Set network configuration
• Check network connectivity of each terminal in accordance with network design*
• Diagnose and remedy network fault or problem in line with the standard operating procedures*
• Configure network interface card (NIC) settings in accordance with network design*
- Configure IP address of all devices are configured
• Carry out communication checking between terminals in accordance with OS network
configuration guides* (File sharing, Access network resources)
• Respond to unplanned events or conditions in accordance with established procedures*
Set router/Wi-Fi/ wireless access point/repeater configuration
• Configure and set router*
• Configure client device systems settings in accordance with manufacturer’s instructions,
end-user preference and network design*
• Configure client computer wi-fi access*
• Configure local area network (LAN) port*
• Configure wide area network (WAN) port*
• Configure wireless settings*
• Configure security/firewall/advance settings*
Inspect and test the configured computer networks
• Undertake final inspection to ensure that the configuration conforms
with the manufacturer’s instructions/manual*
• Check computer networks to ensure safe operation*
• Prepare/complete reports according to company requirements*

ELCCSS213-022021 ver. 1.00

COMPUTER SYSTEMS SERVICING (CSS) NC II 2

SET UP COMPUTER SERVERS

Set-up user access
• Create user folder in accordance with network operating system features*
• Configure user access level based on NOS features and established network access policies and
 end-user requirements*
• Perform security check in accordance with established network access policies/end-user
requirements*
Configure network services
• Check normal functions of server in accordance with manufacturer’s
instructions*
• Install/update required modules/add-ons based on NOS installation procedures*
• Confirm network services to be configured based on user/system requirements*
• Check operation of network services based on user/system requirements*
• Respond to unplanned events or conditions in accordance with established procedure*
Perform testing, documentation and pre-deployment procedures
• Perform pre-deployment procedures based on enterprise policies and procedures*
• Perform operation and security check based on end-user requirements*
• Prepare and complete reports according to enterprise policies and requirements*

ELCCSS213-022021 ver. 1.00

COMPUTER SYSTEMS SERVICING (CSS) NC II 3

MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

Plan and prepare for maintenance and repair
• Plan and prepare maintenance and/or diagnosis of faults in line with job requirements*
• Obtain and check tools, equipment and testing devices for correct operation and safety
(Hardware and Software tools)
• Obtain and check materials necessary to complete the work in accordance with established
procedures and checks against job requirements
• Follow OHS policies and procedures
• Check computer systems and networks for maintenance against job/service order instructions and
specifications*
Maintain computer systems and networks
• Use appropriate personal protective equipment in line with standard procedures
• Check normal function of computer systems and networks based on
manufacturer’s instructions
• Perform scheduled/periodic maintenance in accordance with
manufacturer’s requirements
• Perform necessary repairs/replacements in accordance with established procedures
• Respond to unplanned events or conditions in accordance with established procedures
Diagnose faults of computer systems and networks
• Diagnose faults or problems in the computer systems and networks according to requirements
and in line with the standard procedures*
• Manage and implement contingency measures in accordance with established procedures
Rectify/correct defects in computer systems and networks
• Replace or correct defective components or parts without damage to the surrounding environment
or services*
• Make adjustments, if necessary, in accordance with established procedures*
Inspect and test the computer systems and networks
• Clean and clear work site of all debris to ensure safety in accordance with company procedures
• Follow 5S and 4Rs according to environmental policies
• Undertake final inspections to ensure that the testing conducted on the device conforms with the
manufacturer’s instructions/manual*
• Check and test computer systems and networks to ensure safe operation*
• Prepare and complete reports according to company requirements*
I agree to undertake assessment in the knowledge that information gathered will only be used for professional development
purposes and can only be accessed by concerned assessment personnel and my manager/supervisor.

Candidate’s Name & Signature: Date:

NOTE: * Critical Aspects of Competency

ELCCSS213-022021 ver. 1.00

COMPUTER SYSTEMS SERVICING (CSS) NC II 4