OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH

www.lg.com
MFL71728004
Rev.02_031723 Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................4
WARNING ............................................................................................................4
CAUTION ...........................................................................................................10
CARING FOR THE ENVIRONMENT ..................................................................11

INSTALLATION
Before Installation ...........................................................................................14
Levelling the Appliance ...................................................................................14
Turning on the Power......................................................................................15
Moving the Appliance for Relocation ............................................................15

OPERATION
Before Use ........................................................................................................16
Product Features..............................................................................................18
Control Panel ....................................................................................................20
Water Dispenser...............................................................................................22
Icemaker ...........................................................................................................24
Door in Door .....................................................................................................25
Fridge Drawer...................................................................................................26
Door Basket ......................................................................................................26
Shelf ...................................................................................................................26

SMART FUNCTIONS
LG ThinQ Application .......................................................................................27
Smart Diagnosis ...............................................................................................28

MAINTENANCE
Cleaning ............................................................................................................30
Deodorizer ........................................................................................................31

TROUBLESHOOTING
Before Calling for Service................................................................................32
APPENDIX
Warranty ...........................................................................................................35
4 SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can

cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can

cause the minor injury or damage to the product.

WARNING

WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:

Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
 SAFETY INSTRUCTIONS 5

responsible for their safety. Children should be supervised to ensure

that they do not play with the appliance.
• This appliance is intended to be used in household and similar
applications such as:

ENGLISH
- staff kitchen areas in shops, offices and other working
environments;
- farm houses and by clients in hotels, motels and other residential
type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
•

This symbol alerts you to flammable materials that can

ignite and cause a fire if you do not take care.

• This appliance contains a small amount of isobutane refrigerant

(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction.
6 SAFETY INSTRUCTIONS

• Do not store explosive substances such as aerosol cans with a

flammable propellant in this appliance.
• Do not tilt the appliance to pull or push it when transporting.
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not use mechanical devices or other means to accelerate the
defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or
exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.

Risk of Fire and Flammable Materials

• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.
 SAFETY INSTRUCTIONS 7

• Refrigerant leaking out of the pipes could ignite or cause an

explosion.
• The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.

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Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.
• Be careful not to let the appliance door fall during assembly or
disassembly.
• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean
against the power plug.
• Do not connect a plug adapter or other accessories to the power
plug.
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
8 SAFETY INSTRUCTIONS

must be plugged into an appropriate outlet socket that is installed

and grounded in accordance with all local codes and ordinances.
• Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
• The appliance should be connected to a dedicated power line which
is separately fused.
• Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power cord rating or higher and use the multi socket outlet only for
the appliance.

Operation
• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
 SAFETY INSTRUCTIONS 9

• Do not apply excessive force or impact to the back cover of the

appliance.
• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.

ENGLISH
• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
• This appliance incorporates an earth connection for functional
purposes.
• Connect to potable water supply only.
- If connected to a water supply, connect to a potable water supply
only.
• Fill with potable water only.
- If using an icemaker or dispenser water tank, make sure to fill it with
potable water only.
10 SAFETY INSTRUCTIONS

Disposal
• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.

CAUTION

CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage
to the product or property when using this product, follow basic
precautions, including the following:

Installation
• After unpacking, check the appliance for any damage that may have
occurred during transit.
• Wait for at least 3 to 4 hours in order to ensure the refrigerant circuit
is fully efficient.
• This appliance does not require changes in installation or use based
on altitude.

Operation
• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.
• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
 SAFETY INSTRUCTIONS 11

• Do not open or close the appliance door with excessive force.

• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.

ENGLISH
• Prevent animals from nibbling on the power cable or water hose.
• Never eat frozen foods immediately after they have been taken out in
the freezer compartment.
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.

Maintenance
• This appliance is equipped with maintenance-free LED interior light.
Do not remove cover or LED lamp in any attempt to repair or change
it. Contact an LG Electronics customer information centre.
• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.
• Do not insert the shelves upside down. The shelves may fall.
• To remove frost from the appliance, contact an LG Electronics
customer information centre.
• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.

CARING FOR THE ENVIRONMENT

Disposal of Your Old Appliance

• When this crossed out wheeled bin symbol is depicted on

the product and its operator’s manual, it means the
product is covered by E-Waste Management Rules India
published by MoEF & CC , Govt. of India and are meant to
be recycled, dismantled, refurbished or disposed off.
• Do's
12 SAFETY INSTRUCTIONS

- a. The product is required to be handed over only to the authorized

recycler for disposal.
- b. Keep the product in isolated area, after it becomes non-
functional/unrepairable so as to prevent its accidental breakage.
• Don'ts
- a. The product should not be opened by the user himself/herself,
but only by authorized service personnel.
- b. The product is not meant for re-sale to any unauthorized
agencies/scrap dealer/kabariwalah.
- c. The product is not meant for mixing into household waste
stream.
- d. Do not keep any replaced spare part(s) from the product in
exposed area.
• Any disposal through unauthorized agencies/person will attract
action under Environment (Protection) Act 1986.
• Hazards of improper handling or accidental breakage :
- a. The refrigerant (R134a) used, if overexposed, might cause
dizziness and loss of concentration. Liquid contact can cause
irritation and frostbite. The refrigerant (R600a), squirting out of the
pipes could ignite or cause eye injury.
- b. The blowing agent cyclopentane is highly flammable liquid and
vapor. Harmful to aquatic life. Contact with liquid may cause cold
burns/frost bites. Repeated exposure causes skin dryness.
• This product is complied with the requirement of Hazardous
Substances as specified under E-Waste Management Rules India
published by MoEF & CC , Govt. of India.
• To locate a nearest collection centre or call for pick-up (limited area
only) for disposal of this appliance, please contact No. 08069379999,
Toll Free No. 1800-315-9999 for details. All collection centre and pick
up facilities are done by third parties with LG Electronics India Pvt.
 SAFETY INSTRUCTIONS 13

Ltd. Merely as a facilitator. For more detailed information, please visit

: http://www.lg.com/in.

ENGLISH
14 INSTALLATION

INSTALLATION
Before Installation Ambient Temperature
• The appliance is designed to operate within a
Dimensions and Clearances limited range of ambient temperatures,
depending on the climate zone.
Too small of a distance from adjacent items may
result in the degradation of freezing capability and • The internal temperatures could be affected by
increased electricity costs. Allow over 50 mm of the location of the appliance, the ambient
clearance between the back of the appliance and temperature, the frequency of door opening and
the wall when installing the appliance. so on.

A • The climate class can be found on the rating

D
label.

GF E Climate Class Ambient Temperature

Range ºC
B
SN (Extended +10 - +32
Temperate)

N (Temperate) +16 - +32

H
ST (Subtropical) +16 - +38 / +18 - +38**
C

T (Tropical) +10 - +43* / +16 - +43 /

+18 - +43**
- Type (mm)
* Australia, India, Kenya
- a b c d e ** Argentina

A 780 780 780 700 700

NOTE
B 1800 1800 1720 1680 1680 • The appliances rated from SN to T are intended
to be used at an ambient temperature between
C 730 700 730 730 700
10 ºC and 43 ºC.
D 27 27 27 27 27

E 673 673 673 673 673

F 703 - 703 703 - Levelling the Appliance

G 1420 1420 1420 1340 1340
Adjusting the Levelling Leg
H 1390 1340 1390 1250 1210 If the appliance seems unsteady, or the doors do
not close easily, adjust the appliance’s tilt using the
instructions below.
NOTE
• You can determine what type of appliance it is by
looking at the label inside the appliance.
 INSTALLATION 15

1 Turn the levelling leg clockwise to raise that Moving the Appliance for
side of the appliance or counterclockwise to
lower it.
Relocation
Moving the Appliance

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1 Remove all food from inside the appliance.

2 Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.

2 Open the doors and check to make sure that

3 Tape parts such as shelves and the door handle
they close easily.
to prevent from falling off while moving the
appliance.
NOTE
• Leveling the doors may not be possible when the
floor is not leveled, or is of weak or poor 4 Move the appliance with more than two people
construction. carefully. When transporting the appliance
• The refrigerator is heavy and should be installed over a long distance, keep the appliance
on a rigid and solid surface. upright.

• Some timber flooring may cause levelling

difficulties if it flexes excessively.
5 After installing the appliance, connect the
power plug into a mains outlet socket and
switch it on.

Turning on the Power

Connecting the Appliance
To turn on the appliance, connect the power plug
into the outlet socket. Do not double up with other
appliances on the same outlet.

NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
• To turn off the appliance, disconnect the power
plug from the outlet socket.
16 OPERATION

OPERATION
Before Use • If an error code is indicated on the display, do
not turn off the power. Immediately contact the
LG Electronics customer information centre and
Notes for Operation report the error code. If you turn off the power,
• Users should keep in mind that frost can form if the repair technician from the our information
the door is not closed completely or if the centre may have difficulty finding the problem.
humidity is high during the summer.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely. Suggestion for Energy Saving
• Opening the door for long periods can cause a • For the most efficient use of energy, keep all
significant increase of the temperature in the inner parts (e.g. door bins, drawers and shelves)
compartments of the appliance. on their original location.
• If the refrigerating appliance is left empty for • Ensure there is sufficient space between stored
long periods, switch off, defrost, clean, dry, and foods. This allows cold air to be circulated evenly
leave the door open to prevent mould and lowers electricity bills.
developing within the appliance.
• Store hot food only after it has cooled in order to
• Note that a temperature rise after defrosting has prevent dew or frost.
a permissible range in the appliance
• When storing food in the freezer compartment,
specifications. If you wish to minimise the impact
set the freezer temperature lower than the
on the food storage due to a temperature rise,
temperature indicated on the food.
seal or wrap the stored food in several layers.
• Do not set the temperature of the appliance
lower than needed.

Door Open Alarm • Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
The alarm sounds 3 times in 30 second intervals if least 3 cm from the sensor.
the door is left open or not completely closed for 1
minute.

Storing Foods Effectively

NOTE
• Food may freeze or spoil if stored at the wrong
• Contact the LG Electronics customer information
temperature. Set the refrigerator to the correct
centre if the alarm sound continues even after
temperature for the food being stored.
closing all doors.
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
Failure Detection instructions) before storing food in the
appliance.
The appliance can automatically detect problems
• Do not store food for a long period of time if it
during the operation.
spoils easily at a low temperature.
• Do not place unfrozen food in direct contact with
NOTE food that is already frozen. It could be necessary
• If a problem is detected, the appliance may not to reduce the quantity to be frozen if freezing
operate and an error code is displayed even every day is anticipated.
when any button is pressed.
 OPERATION 17

• Place the refrigerated food or frozen food in • To get better air circulation, insert all inner parts
each fridge or freezer compartment like baskets, drawers, and shelves.
immediately after purchasing.
• Store raw meat and fish in suitable containers in NOTE
the refrigerator, so that it is not in contact with or

ENGLISH
• The max freezing capacity of your appliance is
drip onto other food.
stated on the rating label inside the fridge
• Refrigerated foods and other food items can be compartment.
stored on top of the vegetable drawer.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which has
been completely thawed again will lower its taste Freezing the Maximum Amount
and nutrition.
of Food
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature of If large quantities of food are to be stored, the
the appliance can increase and negatively affect icemaker should be taken out of the appliance and
other foods stored in the appliance. the food should be stacked directly on the freezer
shelves in the freezer compartment.
• Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled.
• If you set an excessively low temperature for NOTE
food, it may become frozen. Do not set a • Insert the icemaker in the right position.
temperature lower than the required
temperature for the food to be stored correctly.
• If there are chill compartments in the appliance,
do not store vegetables and fruits with higher Two Star Compartment
moisture content in the chill compartments as
they may freeze due to the lower temperature. • Two star (a) basket or drawer can be used to
• In the event of a blackout, call the electricity store ice and food from -12 °C to -18 °C for short
company and ask how long it is going to last. periods.

- You should avoid door openings while the • Two star frozen food compartments are suitable
power is off. for storing pre-frozen food, storing or making
icecream and making ice cubes.
- When the power supply gets back to normal,
check the condition of the food. • Two star compartments are not suitable for the
freezing of fresh food.

Maximum Freezing Capacity

• For maximum freezing capacity, set the freezer
temperature to the coldest temperature setting.
• Express Freeze function will allow the freezer to
reach its maximum freezing capacity. This
generally takes up to 24 hours and automatically
switches off.
• Express Freeze must be switched on for 2 hours
before fresh products are placed in the freezer
compartment.
• To freeze food items quickly, store the food in
the center of lower compartment. Food items
will freeze most quickly in the zone.
18 OPERATION

Product Features
The appearance or components of the appliance may differ from model to model.

Interior (Two Star a)

*1 This feature is only available on some models.

a LED Lamp*1
The LED lamps inside the appliance light up when you open the door.
b Freezer Shelf
This is where frozen foods such as meat, fish, and icecream can be stored.

c Moving Icemaker*1
This is where ice is manually produced and stored.
• You can slide the icemaker along the shelf from side to side to any desired position.
d Freezer Temperature Controller
This controller regulates the air flow to the freezer compartment by setting it to a suitable balance.

e Deodorizer*1
Deodorizes the fresh food compartment without harming the food.

f Fresh Room Drawer / Pull Out Tray*1

 OPERATION 19

This is where food items are stored at a colder temperature than the regular fridge area.

g Fridge Temperature Control Panel*1

This is where you can set the fridge temperature.

h Door Cooling*1

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This is where cold air comes out to keep the fridge door basket cool.
i Fridge Shelf
This is where refrigerated foods and other items are stored.
• Store the foods with higher moisture content at the front of the shelf.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• The actual number of shelves may differ from model to model.

j Air Filter*1
Reduces odours inside the fridge compartment.
k Fresh Vegetable Drawer
This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity
controller.
l Freezer Door Basket
This is where small packaged frozen food or frequently used foods can be stored.

NOTE
• The number of freezer door baskets with two star section may vary depending on model purchased.

m Ice Tray*1
This is where ice is manually produced.
n Movable Egg Tray
This is where eggs are stored.
• You can move it to and use it at a desired position as needed. However, do not use it as the ice bin or
place it on the shelf on top of the fridge or the vegetables drawer.
o Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.

NOTE
• The number of fridge door baskets may vary depending on model purchased.

p Water Tank*1
This is where water is stored to supply the dispenser.

q Fridge Door Air Duct*1

The cold air which comes from door cooling compartment is directly delivered to the fridge door basket.

r Door in Door Compartment*1

This is where foods which are taken out frequently such as beverages and snacks are stored.
20 OPERATION

Control Panel
The actual control panel may differ from model to model.

Control Panel and Functions

*1 This control panel is only available on some models.

Control Panel 1: On the Freezer Door*1

a Fridge
Press this button repeatedly to select a desired temperature between 0 °C and 6 °C.
• The initial fridge temperature is 3 °C.

NOTE
• The actual inner temperature varies depending on the food status, as the indicated setting temperature
is a target temperature, not actual temperature within the appliance.

b Express Freeze
This function can quickly freeze a large amount of ice or frozen foods.
• This function is enabled and disabled in turn each time you press the button.
• This function automatically terminates after a specific period has passed.
c Hygiene Fresh
This function reduces odours inside the fridge.
• Each time you press the Hygiene Fresh button, the Hygiene Fresh function mode will change to Auto
~ Power ~ Off ~ Auto alternatively.
d Wi-Fi
This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the LG ThinQ application.
e Lock
This locks the buttons on the control panel.
• To lock the control panel buttons, press and hold the Lock button for 3 seconds until the k icon
appears and the function is activated.
• To disable the function, press and hold the Lock button for 3 seconds until the l icon appears and
the function is deactivated.
 OPERATION 21

NOTE
• For optimal food preservation, increasing or decreasing 1 ℃ from the default temperature is
recommended.

ENGLISH
• The control panel will turn off automatically for energy saving.
• If any finger or skin comes into contact with the control panel while cleaning it, the button function may
operate.

Control Panel 2: Inside the Fridge*1

a Fridge
Press this button repeatedly to select a desired temperature between Cold and Coldest.
• The initial fridge temperature is Normal.

NOTE
• For optimal food preservation, increasing or decreasing one level from the default temperature is
recommended.

Setting the Freezer freezing is finished (level 7), set the controller to
the recommended level.
Temperature Level (1-7)
The temperature can be adjusted from level 1 to
level 7. Level 3 is recommended.
• You can lower the temperature by turning the
controller to the right and raise the temperature 3

by turning the controller to the left.

• Setting the controller at level 6-7 will maintain a
low temperature in the freezer. When the quick

NOTE
• For optimal food preservation, increasing or
decreasing one level from the default
temperature is recommended.
22 OPERATION

Water Dispenser
NOTE
• Wait until 2 or 3 hours have passed after This feature is only available on some models.
connecting the appliance to the outlet before
storing food in the appliance. Using the Dispenser
• The internal temperatures could be affected by You can dispense water by pressing the lever.
the location of the appliance, the ambient
• Press the paddle a of the water dispenser to get
temperature, the frequency of door opening and
cold water.
so on.

Setting the Freezer

Temperature Level (1-8)
The temperature can be adjusted from level 1 to
level 8. Level 5 is recommended.
• You can lower the temperature by turning the
controller to the right and raise the temperature
by turning the controller to the left.
CAUTION
• Setting the controller at 6-8 level will maintain a • Keep children away from the dispenser to
low temperature in the freezer. prevent children playing with or damaging the
controls.
• Do not use a thin crystal cup or chinaware when
dispensing water or ice.

NOTE
• If the cup rim is small, water may splash out of
the glass or miss it completely.

NOTE
• For optimal food preservation, increasing or
decreasing one level from the default Cleaning the Dispenser Tray
temperature is recommended.
Wipe the entire area with a damp cloth. The
• Wait until 2 or 3 hours have passed after dispenser tray may become wet easily due to
connecting the appliance to the outlet before spilled water.
storing food in the appliance.
• The internal temperatures could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
 OPERATION 23

Cleaning the Dispenser Outlet

Wipe the dispenser outlet frequently with a clean
CAUTION
• Do not apply excessive force or impact when
cloth as it may get dirty easily.
removing or assembling the water dispenser
tank.

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NOTE
• The water tank should be washed before filling it
with potable water.
• If water does not come out, fill the water tank
with potable water.
NOTE
• Lint from a cloth may adhere to the outlet.

Cleaning the Water Tank

Filling the Water Tank 1 Remove the water tank cover.

The water tank holds the water which is to be

dispensed.

1 Open the cap on the top of the water tank.

2 Empty the water tank.

2 Fill the water tank with potable water and close

3 Hold the water tank with both hands and pull it
up.
the cap.

WARNING
• Fill with potable water only. Do not fill the water
tank with beverages or hot water.
• Children should not be allowed near the water
tank.
24 OPERATION

4 Remove the water valve a in the water tank by 3 Hold and push the ice tray back to its original
turning it clockwise. position.

4 Hold the lever of the ice tray and turn it

clockwise to release the ice cubes.

5 Clean the water tank and the water valve in 5 Hold the handle of the ice bin and pull out it.
running water. Wipe the inside and outside of
the water tank and the fridge door with a clean
cloth. WARNING
• Fill with potable water only.

6 Mount the water tank in the reverse order of

the removal process. CAUTION
• Be careful not to spill water when pushing the ice
NOTE tray.
• Clean water tanks if they have not been used for • Be careful not to twist the ice tray with force as it
48 hours. can be broken.
• If you open and close the freezer door
frequently, it may take longer for water to be
frozen.
Icemaker
This feature is only available on some models.
NOTE
Using the Moving Icemaker • You can remove the ice maker to create more
space inside the freezer compartment if you do
This is where ice is manually produced and stored. not use it.
• If the ice tray is overfilled, the ice cubes may stick
1 Pull out the ice tray from the Icemaker. together and be difficult to remove.
• Ice can be removed more easily by pouring
water on the ice tray.

Using the Ice Tray

This is where ice is manually produced.
2 Fill the ice tray with water up to the marked
water line.
 OPERATION 25

Fill the ice tray with water up to the marked water Removing and Refitting the
line.
Door in Door Case

1 Hold the case inside the Door in Door with both

ENGLISH
hands and remove it by lifting it upward.

WARNING
• Fill with potable water only.

CAUTION
• Be careful not to twist the ice tray with force as it
can be broken.
• If you open and close the freezer door 2 Mount the Door in Door in the reverse order of
frequently, it may take longer for water to be the removal process.
frozen.

Using the Door in Door Basket

NOTE
Store food that is frequently taken out and used.
• If the ice tray is overfilled, the ice cubes may stick
together and be difficult to remove.
• Ice can be removed more easily by pouring
1 Open the Door in Door.
water on the ice tray.

2 Pull out the Door in Door basket.

Door in Door
This feature is only available on some models.

Using the Door in Door

Press the button at the top of the fridge door until
the Door in Door opens.
There is plenty of storage space inside the Door in
Door and its surrounding baskets, allowing you to
store food in an organized manner.

3 Mount the Door in Door basket in the reverse

order of the removal process.
26 OPERATION

Fridge Drawer
CAUTION
Using the Fresh Vegetable • Remove all food from inside the appliance,
otherwise injuries can be caused by the weight
Drawer of stored foods.
Vegetable compartment can adjust the humidity by
moving the knob.

Door Basket
Removing/Refitting the Door
Basket

1 Hold both edges of the basket and remove it by

a For storing fruit. lifting it upward.
b For storing vegetables.

Removing and Refitting the

Fresh Vegetable Drawer

1 Remove the contents of the drawer. Hold the 2 Refit the door basket in the reverse order of the
handle of the vegetable drawer and gently pull removal process.
it out outward until the drawer stops
completely.

Shelf
2 Lift the vegetable drawer up and remove it by
pulling it out. Removing/Refitting the Shelf

1 Hold the both side of the shelf. Lift the shelf up

and remove it by pulling it out.

3 Mount the vegetable drawer in the reverse 2 Refit the shelf by sliding it inward until the shelf
order of the removal process. snaps into the frame.
 SMART FUNCTIONS 27

SMART FUNCTIONS
LG ThinQ Application Installing LG ThinQ Application
and Connecting an LG

ENGLISH
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to Appliance
communicate with the appliance using a
smartphone. Models with QR Code
Scan the QR code attached to the product using the
LG ThinQ Application Features camera or a QR code reader application on your
smartphone.
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
• Allows you to set various options on the
appliance and in the application.

NOTE
• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
• The application is subject to change for Models without QR Code
appliance improvement purposes without notice
to users. 1 Search for and install the LG ThinQ application
• Functions may vary by model. from the Google Play Store or Apple App Store
on a smartphone.

2 Run the LG ThinQ application and sign in with

your existing account or create an LG account
to sign in.

3 Touch the add (~) button on the LG ThinQ

application to connect your LG appliance.
Follow the instructions in the application to
complete the process.

NOTE
• To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit.
28 SMART FUNCTIONS

application and follow the instructions in the

NOTE application to connect the appliance.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual. Open Source Software Notice
• LG ThinQ is not responsible for any network Information
connection problems or any faults,
malfunctions, or errors caused by network To obtain the source code that is contained in this
connection. product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
• The surrounding wireless environment can
source code, and to access all referred license
make the wireless network service run slowly.
terms, copyright notices and other relevant
• If the distance between the appliance and the documents, please visit https://
wireless router is too far, the signal strength opensource.lge.com.
becomes weak. It may take a long time to LG Electronics will also provide open source code to
connect or installation may fail. you on CD-ROM for a charge covering the cost of
• If the appliance is having trouble connecting to performing such distribution (such as the cost of
the Wi-Fi network, it may be too far from the media, shipping, and handling) upon email request
router. Purchase a Wi-Fi repeater (range to [email protected].
extender) to improve the Wi-Fi signal strength. This offer is valid to anyone in receipt of this
• The network connection may not work properly information for a period of three years after our
depending on the Internet service provider. last shipment of this product.

• The Wi-Fi connection may not connect or may be

interrupted because of the home network
environment. Smart Diagnosis
• The appliance cannot be connected due to
This feature is only available on some models.
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute Use this feature to help you diagnose and solve
before trying again. problems with your appliance.

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it. NOTE
• The wireless network name (SSID) should be a • For reasons not attributable to LGE’s negligence,
combination of English letters and numbers. (Do the service may not operate due to external
not use special characters.) factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
• Smartphone user interface (UI) may vary store policy, or app unavailability.
depending on the mobile operating system (OS)
and the manufacturer. • The feature may be subject to change without
prior notice and may have a different form
• If the security protocol of the router is set to depending on where you are located.
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and connect the product again. Using LG ThinQ to Diagnose
• To disable the Wi-Fi function, press and hold the Issues
Wi-Fi button for 3 seconds. The Wi-Fi indicator
will be turned off. If you experience a problem with your Wi-Fi
• To reconnect the appliance or add another user, equipped appliance, it can transmit
press and hold the Wi-Fi button for 3 seconds to troubleshooting data to a smartphone using the
temporarily turn it off. Run the LG ThinQ LG ThinQ application.
 SMART FUNCTIONS 29

• Launch the LG ThinQ application and select the Control Panel 2: Inside the Fridge*1
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
1 Open the fridge door.

ENGLISH
2 Press and hold the Fridge button for 3 seconds
Using Audible Diagnosis to or longer.
Diagnose Issues
*1 This control panel is only available on some 3 If the buzzer sounds 4 times, open the freezer
models. door and hold the phone near the speaker
hole.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.

Control Panel 1: On the Freezer Door*1

1 Press the Lock button to activate the lock 4 After the data transfer is complete, the
function. diagnosis will be displayed in the application.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it. NOTE
• For best results, do not move the phone while
the tones are being transmitted.
2 Press and hold the Fridge button for 3 seconds
or longer.

3 Open both fridge and freezer door, and then

hold the phone on the upper right speaker
hole.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.
30 MAINTENANCE

MAINTENANCE
Cleaning Cleaning the Interior
• When removing a shelf or drawer from inside
General Cleaning Tips the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
• Performing manual defrosting, maintenance or
cleaning of the appliance while food is stored in the appliance. Otherwise, injury may occur due
to the weight of stored foods.
the freezer can raise the temperature of the food
and reduce its storage life. • Detach the shelves and drawers and clean them
with water, and then dry them sufficiently,
• Regularly clean any surfaces that can come in
before replacing them.
contact with food.
• Regularly wipe the door gaskets with a wet soft
• When cleaning the inside or outside of the
towel.
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use • Door basket spills and stains should be cleaned
cleaning agents containing flammable as they can compromise storage ability of the
substances. This may cause discolouration or basket and could even be damaged.
damage to the appliance. • Never clean the shelves or containers in the
- Flammable substances: alcohol (ethanol, dishwasher. The parts may become deformed
methanol, isopropyl alcohol, isobutyl alcohol, due to the heat.
etc.), thinner, bleach, benzene, flammable
• The automatic defrosting system in the
liquid, abrasive, etc.
appliance ensures that the compartment
• After cleaning, check if the power cable is remains free of ice buildup under normal
damaged. operating conditions. Users do not need to
defrost it manually.

Cleaning the Exterior

Cleaning the Condenser Cover
• When cleaning the outside air vents of the
appliance by means of vacuuming, then the This feature is only available on some models.
power cord should be unplugged from the outlet Use a vacuum cleaner with a brush to clean the
to avoid any static discharge that can damage condenser cover and vents. Do not remove the
the electronics or cause an electric shock. panel covering the condenser coil area.
Regular cleaning of the rear and side ventilation
We recommend that this be done every 12 months
covers is recommended to maintain reliable and
to maintain operating efficiency.
economical operation of the unit.
• Keep the air vents on the exterior of the
appliance clean. Blocked air vents can cause fire
or appliance damage.
• For the appliance exterior, use a clean sponge or
soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use
contaminated cloths when cleaning the stainless
steel doors. Always use a dedicated cloth and
wipe in the same direction as the grain. This
helps reduce surface staining and tarnishing.
 MAINTENANCE 31

Deodorizer
This feature is only available on some models.

Using the Deodorizer

ENGLISH
The deodorizer reduces unpleasant odors in the
fresh food compartment without harming you or
the food.

Reusing the Deodorizer

1 Remove the deodorizer from the ceiling of the

refrigerator compartment.

CAUTION
• Do not use a sharp tool as it could damage the
deodorizer.

2 Remove moisture and odors from the

deodorizer with the heat of a hair dryer or
leave it in a sunny spot and let the UV in
sunlight do it for you.
32 TROUBLESHOOTING

TROUBLESHOOTING
Before Calling for Service
Cooling
Symptoms Possible Cause & Solution
There is no Is there a power interruption?
refrigeration or
• Check the power of other appliances.
freezing.
Appliance is unplugged.
• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.

There is poor Is the fridge or freezer temperature set to its warmest setting?
refrigeration or
• Set the fridge or freezer temperature to a colder setting.
freezing.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer
compartment.

Did you put in too much food?

• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not
obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the
appliance.

The appliance contains Is the fridge or freezer temperature set to 'Warm'?

a bad smell.
• Set the fridge or freezer temperature to a colder setting.
 TROUBLESHOOTING 33

Symptoms Possible Cause & Solution

The appliance contains Did you put in food with a strong smell?
a bad smell.
• Store foods with strong smells in a sealed containers.

ENGLISH
Vegetables or fruit may have spoiled in the drawer?
• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.

Condensation & Frost

Symptoms Possible Cause & Solution

There is condensation Did you store hot food without cooling it first?
inside the appliance or
• Cool the hot food first before putting it inside the fridge or freezer.
on the bottom of the
vegetable drawer Did you leave the appliance door open?
cover. • Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.

Parts & Features

Symptoms Possible Cause & Solution

The inside lamp in the Lamp failure

appliance does not
• Close the door and re-open. If the lamp does not turn on, please contact
turn on.
the LG Electronics customer information centre. Do not attempt removal
of the lamp.

Noises
Symptoms Possible Cause & Solution
The appliance is noisy Is the appliance installed on a weak floor or improperly levelled?
and generates
• Install the appliance on a solid and flat area.
abnormal sounds.
34 TROUBLESHOOTING

Symptoms Possible Cause & Solution

The appliance is noisy Does the rear of the appliance touch the wall?
and generates
• Adjust the installation position to allow enough clearance around the
abnormal sounds.
appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Wi-Fi
Symptoms Possible Cause & Solution

Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect.
and smartphone are • Find the Wi-Fi network connected to your smartphone and remove it, then
not connected to the
register your appliance on LG ThinQ.
Wi-Fi network.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
 APPENDIX 35

APPENDIX
Warranty

ENGLISH
Warranty and Service Information
The LG Refrigerator comes with 1 + 4 or 9*(Selected Model) year warranty, from the date of purchase, that
comprises of a 1 year warranty on all Parts (except Consumables, Loose Plastic Parts, Glass) in the first year
and thereafter a 4 or 9*(Selected Model) year Additional warranty on the compressor, from the date of
purchase of the product, provided always that the warranty card bears the rubber stamp, date and
signature of our Authorised Dealer.
4 or 9*(Selected Model) YEAR ADDITIONAL WARRANTY ON COMPRESSOR
The 4 or 9*(Selected Model) year warranty on Compressor will continue even after the expiry of 1 year
period from the date of purchase. This warranty covers Compressor only. Gas/Gas Charging will be
charged to the customer. Gas charging is included only when compressor is defective & inoperative.
During the additional warranty period, it does not cover any part such as condenser, freezer, capillary,
suction line, overload protector, relay, thermostat etc.. Standard visiting charges will be applicable within
the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has its Authorized Service center,
Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to
standard visiting charges, as prevailing from time to time. During the warranty period, only the part
replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.
TERMS & CONDITIONS
1) The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2) Repairs & replacements will be carried out by the dealer from whom the product has been purchased,
or through the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence
during warranty period, it is advised to contact Authorized Service Centre directly or call our help line.
3) Repairs under warranty shall be carried out by an authorized service personnel only. The details of
centralized help lines are attached.
4) For units installed beyond municipal limits of the jurisdiction of company’s Authorized Service Center,
it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit
to the authorized service center at its own cost and risk. All expenses incurred in collecting the units
or parts thereof from the company’s authorized service center, as well as expenses incurred with
deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be
borne by the customer. Local Charges for transportation and handling charges may vary from
location to location. Customers are advised to verify before. In case the customer desires to bring the
unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences.
5) The concerned authorized service center will advise the customer whether to effect the repairs at site
or at the authorized service center.
6) Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the
unit/parts in the unit due to dust accumulation on portions of the unit, general explanations/
returning, are not to be considered as defects.
7) In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and
remain in force only for the unexpired period of the warranty. Replacement of parts would be purely
at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to
the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been
discontinued, it shall be replaced with the model of price equivalent at the time of purchase.
36 APPENDIX

8) In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse
detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and
repairs will be done subject to availability of parts and on a chargeable basis only.
9) This warranty shall not cover any consequential or resulting liability, damage or loss to property or life
arising directly or indirectly out of any defect in the Refrigerator. The company’s obligation under this
warranty shall be limited to repair or providing replacement of defective parts only under the
warranty period.
10) The company or its Authorized Service Center reserves the right to retain any part/s or component
replaced at its discretion, in the event of a defect being noticed in the equipment during warranty
period.
11) While the company will make every effort to carry out repairs at the earliest, it however is made
expressly clear that the company is under no obligation to do so in a specified period of time.
12) Warranty does not cover accessories external to the equipment supplied by the dealer.
13) If any coloured internal or external components are replaced, there will be commitment to ensure
that the shades match with the original or other components. The replaced shades, patterns, tints
may vary from the customer’s unit due to continuous usage of the unit. Any matching components
changed at customer’s request will be on chargeable basis except the component which actually
needed.
Warranty is not applicable in any of the following cases :
1) The warranty card is not completed properly at the time of purchase.
2) The completed warranty card is not presented to authorized service personnel at the time of service
of the product.
3) The product is not operated according to instructions given in the Operating Instruction Booklet.
4) Defects are caused by improper or reckless use, which shall be determined by the company
personnel.
5) Any repair work is carried out by persons other than authorized service personnel.
6) Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or
while in transit to service center or purchaser’s residence.
7) The warranty is not valid in case, the serial number is deleted, defected or altered.
8) Damage to the product or any part/s due to transportation or shifting is not covered by warranty.
9) This warranty will automatically terminate on the expiry of the warranty period of 12 months, even if
the Refrigerator may not be in use for any time during the warranty period for any reason. The
warranty on compressor will automatically terminate on expiry of 4 or 9*(Selected Model) years (after
1 year warranty period) even if the Refrigerator may not be in use for any time during the said period
for any reason.
10) Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction
for settling any claims, disputes arising under the warranty.
 APPENDIX 37

CUSTOMER'S COPY
CUSTOMER’S COPY

MODEL No. : DATE OF PURCHASE :

ENGLISH
UNIT SERIAL No. :

CUSTOMER’S NAME & ADDRESS DEALER’S NAME & ADDRESS

TEL. TEL.

Customer’s Signature Dealer’s Signature

This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.
Memo
Memo