Installation Instructions

ControlLogix DeviceNet
Scanner Module

Catalog Number 1756-DNB

Use this manual as a guide to install the ControlLogix™ DeviceNet™
Scanner Module. The following table identifies what this manual contains and
where to find specific information.

Topic See Page

European Communities (EC) Directive Compliance 3
Preventing Electrostatic Discharge 4
Understand the Module’s Software Features 5
Identify Module Components 6
Prepare to Install the Module 7
Installing or Removing the Module Under Power 8
Determine Module Slot Location 9
Install the Module 10
Remove or Replace the Module 11
Wire the DeviceNet Connector 12
Connect the Module to the DeviceNet Network 13
Apply Chassis Power 13
Using the Manual Configuration Pushbutton 14
Interpreting the Alphanumeric Display 16
Interpreting the LED Status Indicators 19
ControlLogix Controller Interface 21
Hazardous Location Information 25
Specifications 27

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Throughout this manual we use the following notes to make you aware of
safety considerations:

Identifies information about practices or circumstances

WARNING
that have the potential to create an explosion hazard.

!
Identifies information about other practices or
ATTENTION
circumstances that can lead to personal injury or death,
property damage or economic loss.

!
Warning and Attention statements help you to:
• identify a hazard
• avoid a hazard
• recognize the consequences
We use the following note to call attention to critical information:

Identifies information that is critical for successful

IMPORTANT
application and understanding of the product.

Change bars are used to indicate information that has changed or been added
since the previous version of these instructions.

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European Communities (EC) Directive Compliance

If this product has the CE mark it is approved for installation within the
European Union and EEA regions. It has been designed and tested to meet
the following directives.

EMC Directive
This product is tested to meet the Council Directive 89/336/EC
Electromagnetic Compatibility (EMC) by applying the following standards, in
whole or in part, documented in a technical construction file:
• EN 50081-2 EMC — Generic Emission Standard, Part 2 —
Industrial Environment
• EN 50082-2 EMC — Generic Immunity Standard, Part 2 —
Industrial Environment
This product is intended for use in an industrial environment.

Low Voltage Directive

This product is tested to meet Council Directive 73/23/EEC Low Voltage, by
applying the safety requirements of EN 61131-2 Programmable Controllers,
Part 2 - Equipment Requirements and Tests.
For specific information required by EN 61131-2, see the appropriate
sections in this publication, as well as the following Allen-Bradley
publications:
• Industrial Automation Wiring and Grounding Guidelines, publication
1770-4.1
• Automation Systems Catalog, publication B113
Open style devices must be provided with environmental and safety
protection by proper mounting in enclosures designed for specific application
conditions. See NEMA Standards publication 250 and IEC publication 529,
as applicable, for explanations of the degrees of protection provided by
different types of enclosure.

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Enclosure and Environmental Requirements Specific To This Product

This product must be mounted within a suitable system enclosure to prevent
personal injury resulting from accessibility to live parts. The interior of this
enclosure must be accessible only by the use of a tool.
This industrial control equipment is intended to operate in a Pollution Degree
2 environment, in overvoltage category II applications, (as defined in IEC
publication 664A) at altitudes up to 2000 meters without derating.

Preventing Electrostatic Discharge

The DeviceNet scanner module is sensitive to electrostatic discharge.

This module is sensitive to electrostatic discharge.

ATTENTION
Electrostatic discharge can damage integrated circuits or
semiconductors if you touch backplane connector pins.

! Follow these guidelines when you handle the module:

• Touch a grounded object to discharge static
potential.
• Wear an approved wrist-strap grounding device.
• Do not touch the backplane connector or connector
pins.
• Do not touch circuit components inside the module.
• If available, use a static-safe work station.
• When not in use, keep the module in its static-shield
bag.

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Understand the Module’s Software Features

The 1756-DNB module has the software features described in the following
sections. You activate these features by using RSNetWorx for DeviceNet™
software (catalog no. 9357-DNETL3). For more information, refer to the
appropriate RSNetWorx for DeviceNet documentation, and to the
1756-DNB Scanner User Manual, publication 1756-UM515C-EN-P.

Slave Mode
The slave mode feature allows processor-to-processor communication. It
does this by allowing the scanner to perform as a slave device to another
master on the network.
Like other slaves, the scanner module exchanges data with only one master
when it is in slave mode. You control what information is exchanged through
the scan list configuration and associated mapping functions of RSNetWorx
for DeviceNet software.
The 1756-DNB can function in the following modes:

Scanner is in this mode when it

Null contains an empty or disabled scan list (out-of-box default).
Master serves as a master to one or more slaves but is not
simultaneously serving as a slave to another master.
Slave serves as a slave to another master.
Dual serves as both a master to one or more slaves and as a slave to
another master simultaneously.

Change of State
The scanner module can send and receive data on a change of state basis with
slave devices that also have this feature. Data is sent:
• whenever a data change occurs, or
• at a user-configurable heartbeat rate

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Change of state increases system performance by reducing network traffic,

since data is only sent on an as-needed basis. Use RSNetWorx for DeviceNet
software to activate this feature.

Cyclic I/O
The scanner module can send and receive data on a cyclic basis with slave
devices that also have this feature.
Cyclic I/O increases system performance by reducing network traffic, since
data is only sent at a user-configurable rate. Use RSNetWorx for DeviceNet
software to activate this feature.

Identify Module Components

Use the following figure to identify the external components of the module.
Backplane Product
Connector Label
Health and
Status Indicators

DeviceNetTM Door
Front
Panel Label
MOD/NET I/O OK

Wiring
Color
Codes

DeviceNet
Connector

Side View Front View

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Prepare to Install the Module

Before you install the module, make sure that you have these components.
1756-DNB module 1756-A4, 1756-A7, or 1756-A10 chassis 1756-PA72/75 or 1756-PB72/75
power supply

DeviceNet open-style or small screwdriver

10-position connector

DeviceNet truck
or drop cable

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Installing or Removing the Module Under Power

This module is designed to be installed or removed while chassis power is
applied.

When you insert or remove a module while backplane

WARNING
power is on, an electrical arc may occur. An electrical arc
can cause personal injury or property damage by:

! • sending an erroneous signal to your system’s field

device causing unintended machine motion or loss
of process control
• causing an explosion in a hazardous environment
Repeated electrical arcing causes excessive wear to
contacts on both the module and its mating connector.
Worn contacts may create electrical resistance that can
affect module operation.

Prepare the Chassis for Module Installation

Before you install the module, you must install and connect a ControlLogix
chassis and power supply. A 4-slot chassis with a power supply is shown
below.

Power
1756-A4
Supply
Chassis

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For information on installing these products, refer to the publications listed in

the following table.

Chassis Chassis Power Power Supply

Type Installation Supply Installation
Series B: 1756-A4, -A7, -A10, -A13 Pub. No. 1756-PA72/B Pub. No.
1756-IN080 1756-5.67
1756-PB72/B
1756-PA75/A Pub. No.
1756-5.78
1756-PB75/A

Determine Module Slot Location

This figure shows chassis slot numbering in a 4-slot chassis. Slot 0 is the first
slot and is always located to the right of the power supply. You can use any
size ControlLogix chassis and install the module in any slot. You can also
install multiple 1756-DNB modules in the same chassis. You can install as
many modules as your power supply can accommodate (i.e., number for
which the power supply is rated).
Slot 0 Slot 2

Slot 1 Slot 3

Power Supply

Chassis

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Install the Module

1
Align the circuit board with top
and bottom guides in the chassis.

POWER

Circuit board

2
Slide the module into the chassis.
Make sure the module properly connects
to the chassis backplane.

3
The module is fully installed
when it is flush with the power
supply or other installed modules.

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Remove or Replace the Module

If you are replacing an existing 1756-DNB module with

IMPORTANT
another 1756-DNB module and you want to resume
identical system operation, you must install the new
module in the same slot.

1
Push on upper and lower module
tabs to disengage them.

POWER

POWER

2
Slide the module out of the chassis.

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Wire the DeviceNet Connector

Use an open-style 5- or 10-position linear plug to connect to the DeviceNet
network. An open-style 10-position linear plug is provided with your module.

For detailed DeviceNet connection information, see the

IMPORTANT
DeviceNet Cable System Planning and Installation
Manual, publication DN-6.7.2. Also see the Industrial
Automation Wiring and Grounding Guidelines,
publication 1770-4.1.

Wire the connector according to the following illustrations.

Color chips (dots)

Red dot
White dot

Blue dot
Black dot

10-position plug 5-position plug

Module label shows

wiring color scheme

Red 10-position Red

linear plug DeviceNet
White White
drop line or
Bare
Bare trunk cable
Blue
Blue D
D Black
D
Black D
D

20479-M 20474-

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Connect the Module to the DeviceNet Network

Attach the connector to the module’s DeviceNet port as shown below.
Tighten the screws on the connector as needed.

DeviceNet Port Connector 10-position

linear plug
DeviceNet Drop Line or Trunk Connector

Apply Chassis Power

Power supply indicator is green

when power supply is working correctly.

ON
ON
POWER
OFF POWER
OFF

Check the Module Alphanumeric Display on Power-up

Check the module alphanumeric display to determine if the module is
operating. When you apply chassis power, the alphanumeric display cycles
through the following information:

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1. Firmware major revision (01 through 128)

DeviceNetTM
2. Firmware minor revision (01 through 255)
3. Optional Firmware Build Number
4. Baud rate (125, 250, or 500)
5. MAC ID (00 to 63)
Alphanumeric
Display

MOD/NET I/O OK

Manual
Configuration
Pushbutton

You can use RSNetWorx for DeviceNet software to set

TIP
the baud rate and MAC ID of your module. The
1756-DNB module is also equipped with a manual
pushbutton for setting baud rate and MAC ID, as
described in the following section.

Using the Manual Configuration Pushbutton

The 1756-DNB scanner module has a dual function pushbutton.

• Without a network connection it displays baud rates, allowing you to

select the rate for your module.

• With a network connection it displays the MAC ID or network node

address, allowing you to select the node address for your module.

If your module is not connected to the network:

1. Select the network baud rate by pushing and holding the pushbutton.

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The module’s alphanumeric display cycles through the allowable baud

rates (125k 250k, 500k).

2. Release the button when the baud rate you want to select is shown on
the display.
If your module is connected to the network:

1. Select the network node address by pushing in and holding the

pushbutton.

The display starts at the current MAC ID and cycles through all
legitimate the network node addresses (00-63).

2. Release the button when the address number shown on the display is
the number you want to select.

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Interpreting the Alphanumeric Display

Your 1756-DNB scanner module displays alphanumeric codes that provide
diagnostic information about your module. The alphanumeric display flashes
the codes at approximately 1 second intervals.

What is Displayed?

As an example, the display for RUN toggles between the network address and
the mode:
A#01
RUN
If there is a problem, the display shows the network address, followed by the
MAC ID of the problem node, followed by the error code. The display
toggles through these elements until the error is corrected.
A#01
N#33
E#72
The following table summarizes the codes.

Alphanumeric Status Codes

Code Description Recommended Action
70 Scanner failed Duplicate Node Change the scanner address to
Address check another available one. The node
address you selected is already in use
on that network.
71 Illegal data in scan list table (node Reconfigure the scan list table and
number alternately flashes). remove any illegal data.
72 Slave device stopped communicating Inspect the slave devices and verify
(node number alternately flashes). connections.
73 Device’s identity information does not Verify that the correct device is at this
match electronic key in scan list table node number. Make sure the device at
entry (node number alternately the scrolling node address matches
flashes). the desired electronic key (vendor,
product code, product type, etc.).

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Alphanumeric Status Codes

Code Description Recommended Action
74 Data overrun on port detected. Modify your configuration and check
for invalid data. Check network
communication traffic.
75 No traffic detected on the network. Check the network configuration.
76 No direct network traffic for scanner None. The scanner hears other
detected. network communication, but none
directed to itself.
77 Data size expected by the device does Reconfigure your module for the
not match scan list entry (node correct transmit and receive data
number alternately flashes). sizes.
78 Slave device in scan list table does Add the device to the network, or
not exist (node number alternately delete the scan list entry for that
flashes). device.
79 Scanner has failed to transmit a Make sure that your module is
message. connected to a valid network.
Check for disconnected cables.
80 Scanner is in IDLE mode. Put controller in RUN mode. Enable
RUN bit in Module Command Register.
81 Scanner is in FAULT mode. Check Module Command Register for
FAULT bit set.
82 Error detected in sequence of Check scan list table entry for slave
fragmented I/O messages from device device to make sure that input and
(node number alternately flashes). output data lengths are correct. Check
slave device configuration.
83 Slave device is returning error Check accuracy of scan list table entry.
responses when scanner attempts to Check slave device configuration.
communicate with it (node number Slave device may be in another
alternately flashes). master’s scan list. Reboot slave device.
84 Scanner is initializing the DeviceNet None. This code clears itself once
network. scanner attempts to initialize all slave
devices on the network.
85 Data size was incorrect for this device Slave device is transmitting incorrect
at runtime. length data. Try replacing slave device.
86 Device is producing zero length data Check device configuration and slave
(idle state) while scanner is in Run node status.
Mode.
90 User has disabled communication port Check Module Command Register for
DISABLE bit set.

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Alphanumeric Status Codes

Code Description Recommended Action
91 Bus-off condition detected on comm Check DeviceNet connections and
port. Scanner is detecting physical media integrity. Check system
communication errors. for failed slave devices or other
possible sources of network
interference.
92 No network power detected on Provide network power. Make sure
communication port. that module drop cable is providing
network power to module comm. port.
95 Application FLASH update in progress. None. Do not disconnect the module
while application FLASH is in progress.
You will lose any existing data in the
scanner’s memory.
97 Scanner halted by user command. Check Module Command Register for
HALT bit set.
98 General firmware error. Replace module.
A#00 Normal operation. The numeric Do nothing.
to display matches the scanner’s node
A#63 address on the DeviceNet network.
IDLE Scanner is in IDLE mode. Put controller in RUN mode. Enable
RUN bit in Module Command Register.
Network User has disabled communication Reconfigure your module. check
Disabled port. Module Command Register.
No No network power detected on Provide network power. Make sure
Network communication port. that scanner drop cable is providing
Power network power to scanner
communication port.
NoRX No scan list is active in the module or Enter a scan list. Check DeviceNet
no messages have been received by connection on front of module.
the scanner.
NoTX No direct network traffic for scanner None. The scanner hears other
detected. network communication.

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Interpreting the LED Status Indicators

The three LED status indicators on the module provide information about
your network and its connections. The following tables outline the indicator
condition and the corresponding status, and explain what each condition
means.

Module/Network (MOD/NET) Status Indicator

This bi-color (green/red) LED provides device and communication status as
follows:

Condition Status Indicates

off not powered/ Device is not online.
not online • The device has not completed the
Dup_MAC_ID test yet.
• The device may not be powered.
green device operational Device is operating in a normal condition and is
AND online and online with connections established.
connected • For a group 2 Only device, this means the
device is allocated to a Master.
• For a UCMM capable device, this means the
device has one or more established
connections.
flashing device operational The device is operating in a normal condition and is
green(1) AND online and not online with no connections established.
connected • The device has passed the Dup_MAC_ID test,
or is online, but has no established connections
device online and to other nodes.
device needs • For a Group 2 only device, this means that the
commissioning device is not allocated to a master.
• For a UCMM capable device, this means that
the device has no established connections.
• Configuration missing, incomplete, or incorrect.
flashing minor fault and/or Recoverable fault.and/or one or more I/O
red(1) connection time-out connections are in the timed-out state.
red critical fault or critical Device has an unrecoverable fault and may need to
link failure be replaced.
Failed communication device. The device has
detected an error (duplicate MAC ID or bus-off) that
has rendered it incapable of communicating on the
network.
(1)
The flash rate of the LED is approximately 1 flash per second. The LED should be on for approximately
0.5 seconds and off for approximately 0.5 seconds.

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I/O Status Indicator

This bi-color (green/red) LED indicates the status of the 1756-DNB’s I/O
scanning state. The I/O Status LED informs you whether this device has
outputs under control and whether any outputs or inputs are active (outputs
active, inputs producing, etc.) or faulted. The LED reflects the mod/state of
the inputs and outputs, not necessarily the on/off condition of the I/O points
themselves.

Condition Indicates
off Scanner is not online. Check network power.
green Scanner is in RUN mode, outputs are under control,
and inputs are being consumed.
flashing Scanner is in IDLE mode, outputs are not under
green(1) control, and inputs are being consumed.
(1)
The flash rate of the LED is approximately 1 flash per second. The LED
should be on for approximately 0.5 seconds and off for approximately 0.5
seconds.

Health (OK) Status Indicator

This bi-color (green/red) LED indicates whether the device has power and is
operating properly.

Condition Status Indicates

off no power No power applied to device. Apply chassis power.
Verify module is completely inserted into chassis
and backplane.
green device operational Device is operating normally. The DNB has at least
one connection to it from a controller.
flashing device in standby The device is operating correctly; however, no
green(1) controller is controlling it. Verify that the DNB
module is properly configured in the controller’s I/O
configuration.
red unrecoverable fault Device has an unrecoverable fault; repair or replace
or it, or
device self testing Device is in self test during power-up.
(1) The flash rate of the LED is approximately 1 flash per second. The LED should be on for approximately
0.5 seconds and off for approximately 0.5 seconds.

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ControlLogix Controller Interface

The 1756-DNB module supports several different size input, output, and
status structures over the ControlLogix backplane. These I/O structures were
created to reduce the complexity of connecting DeviceNet I/O and status
data with ladder programs. The module creates all 3 structures whether or not
DeviceNet nodes are configured or online. The RSLogix 5000 software
directs the controller to connect to these predefined default I/O structures.
The controller automatically performs periodic updates of the structures on a
cyclic basis.
The RSNetWorx for DeviceNet software configures scanlist map segments
that are used to copy specific portions of I/O data between the I/O
structures and DeviceNet network packets.

The 1756-DNB scanner supports ControlLogix

IMPORTANT
connections with only one controller at a time.

Output Structure
The controller controls output I/O by writing output data to an output
structure in the 1756-DNB module. The scanner module then delivers a copy
of these output values to modules on DeviceNet. The output structure
consists of a 32-bit command register and a variable size 32-bit array of up to
123 words for output data.

Output Structure Element Description Data Type

module command register This 32-bit register consists of 1 x 32-bit register
several bits that affect the module’s
behavior on the network.
output_data 123 x 32-bit data array

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Module Command Register Bit Definitions

The bits of the Module Command Register are defined as follows:

Bit Name Description

0 Run 1 = run mode
0 = idle mode
1 Fault 1 = fault network
2 DisableNetwork 1 = disable network
3 HaltScanner 1 = halt module
(the DNB module ceases all operation.)
4 Reset 1 = reset module
(put back to 0 to resume operation.)
5 - 31 {Reserved} unused

If the module is halted because the HaltScanner bit is

IMPORTANT
set, power must be physically recycled to restart the
module.

Input Structure
The controller receives input I/O by reading input data from an input
structure in the 1756-DNB module. The scanner module receives input data
from DeviceNet modules and delivers a copy of these values to the controller.
The input structure consists of one 32-bit status register and a variable size
32-bit array of up to 124 words for input data. The 32-bit status register
reflects the current state of several key module-level operational parameters.
The input structure consists of these data elements.

Input Structure Element Data Type

module status register 1 x 32-bit register
input_data 123 x 32-bit variable size
data array

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Module Status Register Bit Definitions

The bits of the Module Status Register are defined as follows:

Bit Name Description

0 Run 1 = in run mode.
0 = in idle mode.
1 Fault 1 = network is faulted.
2 DisableNetwork 1 = network is disabled.
3 DeviceFailure 1 = device failure exists (examine the status structure
for causes).
4 AutoverifyFailure 1 = at least one device has failed to be initialized by
the scanner.
5 CommFailure 1 = communication failure exists.
6 DupNodeFail 1 = failure due to duplicate node address.
7 DnetPowerDetect 1 = DeviceNet power failure.
8 - 31 {Reserved} unused

Status Structure
The controller receives status information concerning the 1756-DNB
module’s ability to exchange DeviceNet messages with other nodes by reading
from the status structure in the 1756-DNB module. The scanner module
periodically updates the contents of the status structure and copies its
contents to the controller. The status structure consists of several tables. The
bit position of each of the 64 bits that make up a given status table directly
corresponds to the node address of a device.

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The status structure consists of these data elements:

Status Structure Description Data Type DINTS

Element
ScanCounter counter incremented each I/O scan 32-bit 10
DeviceFailureRegister device failed bit table; 1 = failed 64-bit
AutoverifyFailureRegister device I/O size does not match 64-bit
scanner’s internal table; 1 = mismatch
DeviceIdleRegister device is idle bit table; 1 = idle 64-bit
ActiveNodeRegister node online bit table; 1 = online 64-bit
StatusDisplay ASCII representation of DNB 4-byte
alphanumeric display
ScannerDeviceStatus Scanner device status: 4-byte binary 11
ScannerAddress DeviceNet address of DNB module 8-bit binary
ScannerStatus status of 1756-DNB module 8-bit binary
ScrollingDeviceAddress scrolls through DeviceNet nodes once 8-bit binary
per second by address and status
ScrollingDeviceStatus (0 = no faults). 8-bit binary

ReservedArray future expansion (20 bytes) 20 x 8-bit 16

DeviceStatus DeviceNet node status array, 64 x 8-bit 24/32
byte per device

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Hazardous Location Information

The following information applies when operating this equipment in

hazardous locations:
Products marked “CL I, DIV 2, GP A, B, C, D” are suitable for use in Class I
Division 2 Groups A, B, C, D, Hazardous Locations and nonhazardous
locations only. Each product is supplied with markings on the rating
nameplate indicating the hazardous location temperature code. When
combining products within a system, the most adverse temperature code
(lowest “T” number) may be used to help determine the overall temperature
code of the system. Combinations of equipment in your system are subject to
investigation by the local Authority Having Jurisdiction at the time of
installation.

EXPLOSION HAZARD
WARNING
• Do not disconnect equipment unless power has

!
been removed or the area is known to be
nonhazardous.
• Do not disconnect connections to this equipment
unless power has been removed or the area is
known to be nonhazardous. Secure any external
connections that mate to this equipment by using
screws, sliding latches, threaded connectors, or
other means provided with this product.
• Substitution of components may impair suitability
for Class I, Division 2.
• If this product contains batteries, they must only be
changed in an area known to be nonhazardous.

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Informations sur l’utilisation de cet équipement en environnements

dangereux:
Les produits marqués “CL I, DIV 2, GP A, B, C, D” ne conviennent qu’à une
utilisation en environnements de Classe I Division 2 Groupes A, B, C, D
dangereux et non dangereux. Chaque produit est livré avec des marquages sur
sa plaque d’identification qui indiquent le code de température pour les
environnements dangereux. Lorsque plusieurs produits sont combinés dans
un système, le code de température le plus défavorable (code de température
le plus faible) peut être utilisé pour déterminer le code de température global
du système. Les combinaisons d’équipements dans le système sont sujettes à
inspection par les autorités locales qualifiées au moment de l’installation.

RISQUE D’EXPLOSION
AVERTISSEMENT
• Couper le courant ou s’assurer que l’environnement

!
est classé non dangereux avant de débrancher
l’équipement.
• Couper le courant ou s’assurer que l’environnement
est classé non dangereux avant de débrancher les
connecteurs. Fixer tous les connecteurs externes
reliés à cet équipement à l’aide de vis, loquets
coulissants, connecteurs filetés ou autres moyens
fournis avec ce produit.
• La substitution de composants peut rendre cet
équipement inadapté à une utilisation en
environnement de Classe 1, Division 2.
• S’assurer que l’environnement est classé non
dangereux avant de changer les piles.

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Specifications
Parameter Specification
Module Location any slot in the ControlLogix chassis
Maximum Backplane Current Load 600mA @ 5.0V dc and 3mA @ 24V dc
from ControlLogix chassis backplane
Maximum DeviceNet Current Load 90mA maximum @11-25V dc
30mA typical @ 11-25V dc
Power Dissipation 5.3W maximum
Environmental Conditions
Operational Temperature: 0 to 60°C (32° to 140°F)
Storage Temperature: -40° to 85°C (-40° to 185°F)
Relative Humidity: 5-95% without condensation
Shock Unpackaged 30g operational
50g non-operational
Vibration Unpackaged 5g from 10-150Hz
Conductors Category 2(1)
Agency Certification
(when product is marked) Listed Industrial Control Equipment

Certified Process control Equipment

Certified Class I, Division 2, Group A,B,C,D

Approved class I, Division 2, Group A,B,C,D

Marked for all applicable directives

Marked for all applicable acts

N223
(1) Refer to the Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1.

Publication 1756-IN566B-EN-P - April 2001

Rockwell Automation Support
Rockwell Automation provides technical information on the web to assist you in using
its products. At http://support.rockwellautomation.com, you can find technical
manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can also
contact a special Customer Support number for initial help in getting your module up
and running.
United States 1.440.646.3223 Monday – Friday, 8am – 5pm EST
Outside United States Please contact your local Rockwell Automation representative for any
technical support issues.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning, it may
need to be returned.
United States Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to complete
the return process.
Outside United States Please contact your local Rockwell Automation representative for return
procedure.

ControlLogix is a trademark of Rockwell Automation.

DeviceNet is a trademark of Open DeviceNet Vendors Association (ODVA).

RSLogix 5000 and RSNetWorx for DeviceNet are trademarks of Rockwell Software Inc.

Publication 1756-IN566B-EN-P - April 2001 PN 957536-69

Supersedes Publication 1756-5.66 - May 1998 Copyright © 2001 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.