OpenSAP Plm1-1 Week 1 All Slides

Week 1: Introducing SAP PLM for Discrete Industries
Unit 1: Introduction to SAP PLM for

Discrete Industries
Introduction to SAP PLM for Discrete Industries
The product development process and the course structure
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6

Introducing Streamline the Collaborate Across Deliver and Operate Get Started and
Digitize the Define
SAP PLM for Development Enterprise in a Well-Maintained Technical
Phase
Discrete Industries Process Boundaries Plant Foundation
Introduction to SAP PLM for Run crowd innovation Manage product structure and Introduction to collaborations: Handover to manufacturing SAP PLM and SAP Enterprise
Discrete Industries campaigns to collect new BOM overview for discrete industries Product Development architecture
product ideas Configuration Management: use SAP Enterprise Product
SAP PLM use cases in the Collaboration with suppliers in Leverage digital twins
automotive industry Manage requirements in baselines to document your direct materials procurement Development:
product Monitor plant operations
integrated SAP PLM scenarios identity and user management
SAP PLM use cases in the IMC Specification management and
Model-based systems Visual work instructions SAP Enterprise Product
industry Manage request for quotation collaboration
engineering Visual spares and service Development:
processes with requirements
SAP PLM use cases in the High Manage and design products Collaboration with design onboarding process
management Digital services for sold
Tech industry with SAP Engineering Control partners
products SAP Enterprise Product
SAP PLM use cases in the Manage product development Center Collaboration with contract Development:
projects
medical device industry End-to-end processes with PLM manufacturers (Product backend integration – Part 1
Manage and optimize product system integration(s) Package Exchange)
Digital Twin use cases in the backend integration – Part 2
cost estimates – Before start of SAP Teamcenter by Siemens:
public sector and transportation SAP Enterprise Product
production overview
industry Development:
Ensure product marketability Test and validate against adapting the user interface
and compliance at design time requirements Technical considerations for
Ensure UDI compliance for Change management and connected products/digital twins
medical devices at global scale change impact evaluation
Gain insights into product data
Run the design-driven enterprise
with data and process
© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC automation 2
Why customers adopt SAP PLM
ENABLE MANUFACTURERS TO DELIVER THE RIGHT PRODUCT AT THE RIGHT TIME AND THE RIGHT PRICE
© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Why customers adopt SAP PLM
Feed Consume
Extended Enterprise…
Product Teams…
SAP PLM …consumes product data and
…feed the digital thread with
Consume Feed provides data back
product data

How we enable our customers to capture the value at stake
Digital Thread = Connect all the data, processes, and systems involved in the product lifecycle
Design Plan Manufacture Deliver Operate

How we enable our customers to capture the value at stake
Digital Thread = Connect all the data, processes, and systems involved in the product lifecycle
Design Plan Manufacture Deliver Operate
▪ Next-gen data structures for product and asset master ▪ Real-time access and update of information,
data enabling rapid response to changes and
DIGITAL opportunities
▪ Integrated lifecycle management with consistent common
THREAD
reference data for products and assets enabling traceable ▪ Data analytics and machine learning, enabling
interlinkages, heritage, and impacts in SAP solutions continuous improvement and innovation

What we offer
Manage Define
Design with cost, compliance, and Collect ideas, prioritize needs, and
sustainability in mind throughout the define product and project
entire product development lifecycle Define requirements based on the Voice of
the Customer and market insights
Deliver Deliver Develop

Leverage product information across Develop and industrialize intelligent
the extended enterprise to support and sustainable products across
digital thread initiatives and closed- Develop the extended enterprise
loop feedback processes

Solution overview
With PLM in SAP S/4HANA, SAP Enterprise Product Development (EPD), and SAP partner solutions,
SAP provides the end-to-end process support required to develop innovative new products efficiently.
PLM in SAP S/4HANA SAP EPD SAP Partners*
PLM in SAP S/4HANA as the SAP Enterprise Product Development Siemens Teamcenter
system of record for engineering, extends PLM capabilities into the cloud for the discrete industry
formulation, packaging, and as the system of differentiation and
Requirements Mgmt extension to
downstream business process innovation for collaborative product
address order-to-quote processes
integration. development and runs on
Regulatory solutions to address
SAP Business Technology Platform
specific industry regulations
…
© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC * for more details, see subsequent openSAP PLM sessions 8
Summary and key takeaways
ENABLE MANUFACTURERS TO DELIVER THE RIGHT PRODUCT AT THE RIGHT TIME AND THE RIGHT PRICE

Thank you.
Contact information:
[email protected]
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Unit 2: SAP PLM Use Cases in the Automotive
Industry
SAP PLM use cases in the automotive industry
Strategies to balance disruption and continuity in automotive
In the experience economy,

Intelligent Automotive
companies are challenged
between:
1 RUNNING a profitable and
traditional automotive
business
2 while at the same time
DISRUPTING the industry into
a new agile mobility world.
CUSTOMER REVENUE GROWTH

TIME-TO-MARKET
CENTRICITY & COST EFFICIENCY
Electrification
Connected Car
Mobility Services
Focus on Customer Increase Visibility and Streamline Processes

Experience Consistency and Improve Quality
Ensure Customer Provide a Digital Thread Reduce Cost to Open

Satisfaction for Manufacturing and Up Potential for New
Aftersales Investments

Challenges in product design & development and beyond
Lack of visualization of
Fragmented IT solutions
complex designs and
hinder effective data
implemented changes lead
exchange and collaboration
to lack of transparency for
between the stakeholders
all stakeholders
Difficulty to provide a
seamless digital thread for Aligning changes with all
downstream processes such stakeholders is key to
as manufacturing and success, while at the same
aftersales – closed loop time taking e.g. variant
hard to achieve configuration into account

SAP PLM solution offering for the automotive industry
PLM in SAP Enterprise Product SAP Teamcenter by

SAP S/4HANA Development Siemens
PLM in SAP S/4HANA as the SAP Enterprise Product SAP Teamcenter by Siemens
system of record and Development as the system of to extend and complement the
downstream business process differentiation & innovation for SAP PLM portfolio
integration. Including SAP product development that extends
Engineering Control Center and SAP PLM to the cloud
PLM system integration

Selection of use cases for automotive – Focus SAP Enterprise Product Development
Design & Aftermarket

Development Sales & Service
How to orchestrate the How to simplify service
pre-series development parts ordering through
within and across the visualization and provide
enterprise to speed up the necessary information
time-to-market at the right time to
improve service efficiency



Industry use case: orchestrating pre-series development in the extended enterprise
During the pre-series phase, designers develop new concepts and (3D) models. First prototypes are ordered to evaluate the
new designs.
Close collaboration between all stakeholders is essential to guarantee proper communication and exchange of design
documents and ongoing changes.
Solution Capabilities Business Value
Provide CAD model Enable consistency and transparency

▪ Provide CAD model for collaboration ▪ Efficient collaboration and exchange of
e.g. via SAP Engineering Control Center documents, BOM structures, etc.
Collaboration ▪ Consolidated view of the status
▪ Connect external and internal stakeholders Manage change efficiently
from design, purchasing, and assembly to ▪ Provide stakeholders all relevant
share design content and related changes information and enable quick decision
▪ Flexible workflow and task management making
Visualization ▪ Support external suppliers
▪ Visualize current designs and communicating current design and
corresponding changes
Speed up time-to-market, design changes
▪ Leverage redlining functionality to reduce cost
communicate required adjustments



Industry use case: identifying the correct service part and providing service efficiency
Costs can grow with the size of the parts catalog. Inventory management, order handling, and return handling get
increasingly complex.
First time fixes are critical for driving customer satisfaction as well as controlling the cost associated with rework and
returns. In situations where uptime is critical, the need for a ‘perfect service event’ becomes even more important.
Solution Capabilities Business Value
Visual Spares Improve order accuracy

▪ Transform 2D & 3D product data into ▪ Reduce stock
interactive service parts catalogs ▪ Avoid returns
▪ Standard integration to SAP Commerce Maximize First Time Fix Rates
Cloud available ▪ Quickly identify the correct service parts
Visual Work Instructions ▪ Increase service efficiency
▪ Transform 3D product data into interactive Increase Brand Loyalty
service instructions ▪ By digitally transforming aftermarket
▪ Author 3D exploded view and visual work sales and service providers
instructions
Increase customer
satisfaction, reduce cost,
grow revenue
Idea to Market with SAP Enterprise Product Development
SAP Enterprise Product

Development
as the system of differentiation &

innovation for product development
Idea to Market with SAP Enterprise Product Development
Define Develop Deliver & Operate

▪ Visualize in procurement,
▪ Create system models manufacturing, and aftermarket
▪ Collect and evaluate ideas
▪ Collaboratively develop products processes
▪ Analyze voice of the customer
across the extended enterprise ▪ Test and validate against requirements
▪ Define needs and requirements
▪ Hand over to production ▪ Digital twin development, insights, and
monetization
Manage Product Data
PLM in SAP S/4HANA | SAP Teamcenter by Siemens

Key takeaways
Summary
▪ SAP Enterprise Product Development provides
multiple opportunities for automotive industry players
to achieve customer satisfaction, faster time-to-
market, and revenue growth.
Examples:
– Streamline the design & development process
across enterprise boundaries
– Improve service parts ordering and service
efficiency by means of visualization
▪ There are many more opportunities to leverage
SAP’s PLM solutions in the automotive space, e.g.
for change management, for product costing before
start of production, and more.
Stay tuned!

Thank you.
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Unit 3: SAP PLM Use Cases in the IMC Industry
SAP PLM use cases in the IMC industry
Challenges in the industrial manufacturing industry
Sustainability
Manufacturers need to continuously monitor
product performance and make improvements
to pursue sustainability and minimize impact on
environment.
Continuous Improvement
Managing Complexity
& Economies of Scale
Manufacturers seek feedback to improve Manufacturers manage large volumes of
lead times, costs, and delivery time to design/engineering data that determines
customers. These improvements enable material requirements, vendor qualification,
manufacturers to gain the benefits of option pricing, and product configuration.
economies of scale.
Change Control
Collaboration
Lack of close integration and Design processes characterized by
collaboration with internal and external frequent design changes and fragmented
stakeholders, leading to delay in real- IT solutions leads to stakeholders lacking
time data and direct feedback. access to single source of truth.
Business processes for digital product development organizations
Capabilities in SAP Enterprise Product Development

Define Develop Deliver
Innovation Requirements Requirements Systems Development Supplier Visual Spares Visual Work 2D Visual
Management Acquisition Management Engineering Collaboration Collaboration & Service Instructions Navigation
Voice of Specification Document Intelligent Visual Product Digital Twin

Customer Collaboration Collaboration Handover Lifecycle Analytics Insights
Digital Twin Digital Twin

Development Monetization
Manage Product Data
PLM in SAP S/4HANA

Orchestration tool to facilitate new product development/product improvement requests
Objective
Develop next generation of product offerings or product improvements based on feedback from customers
Business Challenges
▪ Effective management of frequent and dynamic changes for a product
▪ Communicate design changes to stakeholders within and across extended
enterprise and collect sustainability characteristics or other input from suppliers
▪ Understanding the impact of changes on lead time, costs, and other
considerations (e.g. audits/compliance)
▪ How to efficiently transition data from design to manufacturing?
Solution Capabilities
▪ Voice of Customer ▪ Collaboration
▪ Innovation Management ▪ Engineer Control Center
▪ Platform as Single Source of Truth ▪ Visualization
▪ Specification Management ▪ Intelligent Handover
Business Value
▪ Enable quick decisions by providing clear and efficient management of changes to all stakeholders
▪ Support quality and certifications via robust change management, ensuring changes are executed correctly and providing credibility for
certifications
▪ Ensure correct material and other master data via validations on material, document/pricing data, ensuring integrity of manufacturing,
quality, and order fulfilment processes
Faster identification for replacement material and ordering spare parts
Objective
Enable an OEM to scale aftermarket business and maximize first-time fixes
Business Challenges
▪ Significant lead time to locate right spare parts, resulting in lost revenue
due to downtime of critical products/assets
▪ Inability to leverage or reuse 2D & 3D CAD data into interactive visualizations
for use within the extended enterprise and mobile enabled B2B & B2C
▪ Reduced time to market via prebuilt integration to SAP Commerce Cloud and Spartacus
▪ Author 3D exploded view & visual work instructions
▪ Author and publish 2D & 3D visualizations to enable streaming into SAP Commerce Cloud
storefronts
Business Value
▪ Grow revenue and increase brand loyalty by digitally transforming aftermarket sales and service providers into profit centers
▪ Maximize first time fix rates – fewer returns, thereby minimizing carbon emissions
▪ Increase customer satisfaction by quickly identifying the correct spare parts via mobile device
▪ Increased service efficiency
▪ Improved order accuracy – guaranteed to fit parts
Visual work instructions for semi and complete knockdown
Objective
Ship parts to customers to ensure these parts are assembled efficiently and quickly
Business Challenges
▪ How to knock down components and logically structure assemblies so
that they can be efficiently shipped and reassembled at a customer or at
another plant
▪ How to improve service efficiency for clients
▪ Missing the correct sequence of assembly/disassembly leads to significant
lead time and downtimes
▪ Author views, animations and annotations into 3D visual work instructions
▪ Publish visualizations and make them available to global stakeholders and
applications for manufacturing, maintenance, and service
Business Value
▪ Significant time savings in assembling and disassembling equipment
▪ Minimal loss of productivity and revenue
▪ Higher productivity and motivation for working technicians as they are
provided with the right information
▪ Low onboarding costs and efforts to train service technicians
Demo

Enabling new business models/revenue streams
Business Case
Progressive cavity pump manufacturer looking to develop “new business models/new revenue streams”
Challenge
▪ Limited amount of data on operational status of asset thereby limited information on self awareness of asset
health, operational status, and business connectivity
▪ Operation conditions restricted the customer to install additional/physical sensors and generate additional data
Solution
Using virtual sensors to provide customer with insights into pump’s health during operations
Added Value
▪ Virtual sensors helped get data from points of interest – not possible earlier due to viability (costs +
maintenance of physical sensors) and feasibility (high temp/pressure/physical limitations/inaccessible
points) issues
▪ Get data from points of interest on-the-fly without halting the operations of the asset
▪ Monitor asset health parameters in real time
Benefits
▪ “New revenue stream” offer Asset as a Service – volume pumped, # of hours of operation/drills
▪ Virtual sensors as an additional service stream – sold over and above physical assets
▪ Reduce over-maintenance/over-servicing, thereby reducing travel (carbon emissions) of service technicians
▪ Better service planning and inventory management
− Minimize inventory holding cost by efficient spare parts planning
− More visibility about asset health
Key takeaways
Summary
▪ SAP Enterprise Product Development has a plethora
of use cases for the industrial manufacturing industry
spanning design, new product development, spare
parts, and enabling new business models
▪ Use cases include
− Orchestration tool for new product
development/product improvement requests
− Identifying and ordering correct spare parts faster
− Visual work instructions to improve service
efficiency
− Enabling new revenue streams via digital twin
capabilities

Thank you.
[email protected]
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Unit 4: SAP PLM Use Cases in the High Tech Industry
SAP PLM use cases in the High Tech industry
Introduction – Trends impacting product innovation in High Tech
Software is
Instant
everywhere
availability
and everything
Disruptive High Tech From products

technologies to capabilities
Time to volume rules

Success strategies
Success strategies for business transformation in High Tech
Accelerate Product Development Grow with New Business Smart and

Across the Network Models Sustainable Manufacturing
Connect value chain partners Grow the top line by expanding into Advance a manufacturing strategy with
with global and new business domains digital transformation, data intelligence,
open collaboration network AI, IoT, and product carbon footprint
Servitization and Outcome-

Increase Resiliency Based Business Models
Create more visibility, sustainability, and Transform business processes to
transparency that contemplates risk and enable everything-as-a-service and
responds with greater agility outcome-based business models

SAP PLM solution offering for the High Tech industry
PLM in SAP Enterprise Product SAP Teamcenter

SAP S/4HANA Development by Siemens
PLM in SAP S/4HANA SAP Enterprise Product SAP Teamcenter by Siemens

as the system of record and Development as the system of to extend and complement the
downstream business process differentiation & innovation for SAP PLM portfolio
integration. Including SAP product development that extends
Engineering Control Center SAP PLM to the cloud
and PLM system integration

Collaboration with suppliers for timely sourcing and order fulfilment
MRP run, material demand identified and collaboration created Add PR/PO-related info to collaboration
PR/PO raised in SAP S/4HANA and collaboration initiated in SAP EPD Publish relevant product data
Supplier
Collaboration
Reduce time to market by
involving suppliers early
Supplier reviews the PR/PO documents Invite suppliers
Initiates quotation or order confirmation process
in the procurement Add suppliers to the collaboration (incl. from SAP Ariba SLP)
processes
*MRP: Material Resource Planning

*PR: Purchase Requisition
*PO: Purchase Order
*SLP: Supplier Lifecycle and Performance
Manage product change for customer satisfaction and winning edge
Identify change in SAP S/4HANA or Teamcenter Bring change objects to EPD

Reason and objects potentially impacted by the change Publish the affected BOMs, materials, documents
Change
Collaboration
For faster time to market
Run change process using workflow Collaborate with stakeholders
Stakeholders assess the change-related artifacts and Invite stakeholders to the collaboration to review the
decide on the changes change-related artifacts

Test Management for validation and verification
Create test cases Add requirements

for the given measurable requirements for comprehensive metrics coverage
Test Management
To enable product teams
to physically and virtually
Assess test case results test the product Run the assigned test cases
Verify the results. Adapt and re-run against specific against requirements
requirements

Key takeaways
Summary
▪ Success strategies for the High Tech industry in a digital economy:
– Instill the voice of your customer to continuously refine product
requirements
– Collaboratively develop innovative, sustainable, and compliant products
– Close the loop in performance and operational analysis to improve
products and customer satisfaction
▪ SAP’s PLM offering as enabler for High Tech companies through:
– Digital transformation: requiring a digital product data backbone
– Efficient tech-transfer: need for speed and efficiency
– Compliance: meeting increased regulatory & sustainability demands
▪ Highlighted use cases:
– Supplier collaboration for timely sourcing and order fulfilment
– Change collaboration for better quality and lower time-to-market
– Test Management to maintain quality in hybrid offerings

Thank you.
[email protected]
Follow all of SAP

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Unit 5: SAP PLM Use Cases in the Medical Device
Industry
SAP PLM use cases in the medical device industry
Introduction: Key trends for medical device organizations
Increasing regulations globally require

compliance at manageable cost.
New service models: Transform Submissions will require real-world
from device manufacturer to digital evidence/analyzable data, push new
service company, opening new standards and unite regulatory and
revenue streams quality processes
Past Present Future Increased patient-centricity

IoT: Getting closer to the
patient outside classical leading to new business
Medical Devices
hospital settings (e.g. models: Blurring of traditional
integrating devices) Combination Products segments: life sciences,
healthcare, wholesale, retail….
eHealth & Robotics
Big Data: Combining a wealth
of diverse data for better Digital Health and supplies networks
medical insights, AI, Services for optimal delivery of services
RPA/machine learning and Intelligence and to acquire real-world
predictive analysis medical data
Digital twins: Innovating new Margin pressures by governments

approaches to classical and payers require cost reduction in
manufacturing and asset all areas of the LS business
maintenance processes, leveraging
digital twin insights

Solution offering
The solution portfolio with PLM in SAP S/4HANA, SAP Enterprise Product Development (EPD), and SAP partner
solutions provides the end-to-end process support required to develop innovative new medical devices efficiently
PLM in SAP S/4HANA SAP EPD SAP Partners
PLM in SAP S/4HANA as the SAP Enterprise Product Regulatory solution to address
GxP-compliant system of Development extends PLM UDI regulations
record for engineering and capabilities into the cloud as the
…
packaging and downstream system of differentiation and
business process integration. innovation for collaborative product
development and is built on
SAP Business Technology
Platform

Developing innovative medical devices in a well-maintained plant
Manage
VoC &
Collaborate with Suppliers, Development Partners and CMOs
Requirements
Innovation
Manager
New Digital Twin/ IoT-

Campaign
Visual Spare Parts

Manager
Manufacturing
based Services
Catalog Sales
Handover to
Engineering and Product Compliance Checks Manufacture
in a well-
Project &
maintained
Portfolio Mgmt plant or with
Packaging and Delivery Mechanism Design CMOs
Product
Expert
Changes
Portfolio
Manager
Packaging Engineer/ Compliance Label Plant
Project Engineer Device Designer Manager Designer Manager
Manager
© 2023 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC CMO: Contract Manufacturing Organization SAP EPD 4
SAP PLM and EPD capabilities for product development
Product Design/Definition & Product Verification &

System Engineering Validation
Define product features and variants. Plan and execute virtual or
Import 3D Computer Aided Design physical tests against product
(CAD) product. Associate device and requirements and capture
packaging data and integrate with test results
SAP Engineering Control Center
Define requirements Intelligent Handover
Structure your requirements in a Synchronize R&D data /
digital setting and assess the eBOMs with manufacturing
quality of the requirements to mBOMs etc. to speed up tech
improve your product transfer
Innovation Mgmt & Voice of the Customer
Gather feedback from your customers and Change Management
influence your development to meet Assess change impact, track
customer needs objects that need to be changed,
© 2023 SAP SE or an SAP affiliate
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com All rights reserved. ǀ PUBLIC
manage change process and 5
approval workflows
Use cases for product/device definition and development
SAP can be used to:

▪ Digitize your medicinal product requirements and infuse
feedback from hospitals and doctors
▪ Define UDI-relevant product characteristics
▪ Define packaging and device specifications
▪ Engineer and design your medical device and test results
against your initial requirements
▪ Design device packaging
▪ Integrate with a variety of CAD systems through
SAP Engineering Control Center
▪ Speed up tech transfer/scale-up and commercialization
through digitized handover-to-manufacturing process
▪ Stay compliant with end-to-end change management

Provide a collaboration environment for your suppliers, dev partners, and CMOs
SHARE REQUIREMENTS &

SPECIFICATIONS
Reduce manual effort to share
hundreds of technical details, no
COLLABORATE on CAD/ cumbersome copy and paste PRODUCT PACKAGE
PACKAGING DESIGNS from the system, no emails/ EXCHANGE
Overcome delays and hassles faxes, but direct backend Allow easy download into
with different CAD systems integration. suppliers backend of BOMs,
and formats per company. CADs, documents etc,
Facilitate redlining and overcoming system boundaries
adaptions
SHARE DOCUMENTS and DATA to CHANGE MANAGEMENT
FACILITATE SOURCING PROCESS Ensure latest information is
Facilitate collaboration with externals provided to the right suppliers.
by providing them an easy-to-use Reduce errors and re-work.
work environment with dedicated
workflows.
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com All rights reserved. ǀ PUBLIC 7
CMO: Contract Manufacturing Organizations
Use cases for collaboration
SAP can be used to:

▪ Cross check with potential new suppliers who can fulfill your
medical device parts/components, packaging or production
requirements to reduce sourcing effort and speed up RFx
process
▪ Collect UDI or sustainability data from your suppliers and
development partners
▪ Share designs / CAD drawings with your suppliers or
development partners for facilitated redlining and change
processes
▪ Exchange BOMs with your contract manufacturers
▪ Overcome today’s delays due to incompatible CAD systems
through cloud-based visualization of designs as well as
product package download capabilities, supporting a variety
of formats
▪ Ensure compliant product development through efficient
communication and confirmation/approval of changes

Leverage digital twin and visualization capabilities for digitized service offerings
INVESTIGATE ALERT
Visualize devices and
product parts allow users to
drill down to components to
RECEIVE ALERT facilitate and reduce errors UPDATE INSTRUCTIONS
Monitor medical device operations/ Provide updated work
usage. Based on defined instructions, 3D visualizations
threshold, alert is triggered and or videos to improve
critical spot identified maintenance work for
medical devices
DEFINE DIGITAL TWIN and
FACILITATE ORDERING
DIGITAL SERVICE OFFERING
Enhance product catalogs
Build the engineering models,
with 3D visuals and
determine real and virtual sensors,
drilldown capabilities to
choose relevant indicators,
avoid wrong orders
simulate incidents, and start
monitoring
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com All rights reserved. ǀ PUBLIC 9
Use cases for digital twin-based visualization & digital services
SAP can be used to:

▪ Ensure optimal operation of your medical device
▪ Increase patient safety and patient/doctor trust in the reliability of
the device
▪ Provide additional services to hospitals to optimize device usage
▪ Facilitate device or spare parts ordering process with 3D
visualizations
▪ Reduce maintenance effort and cost with a health-prediction
maintenance approach
▪ Avoid maintenance errors or re-work by giving your maintenance
crew or 3rd party contractors clearer visual instructions
▪ Avoid translation effort and cost for maintenance instructions:
Leverage 2D/3D visual work instructions
▪ Identify potential structural weaknesses or maintenance hotspots
via virtual sensors and simulation capabilities
▪ Provide feedback from product usage to product development
team to assess improvements for next round of product innovations
Key takeaways
Summary
▪ SAP PLM helps digitize the product development process to
speed up time-to-market and increase the return on
investment for medical device companies
▪ SAP PLM manages and streamlines product data changes
both internally and externally with suppliers, development
partners, or CMOs
▪ SAP PLM facilitates the integration to various CAD solutions
and lets corporations share this for redlining with their
business partners
▪ SAP PLM is the starting point for the digital thread between
R&D and manufacturing and maintenance to facilitate
technology transfer and improve product maintenance
▪ SAP PLM reduces inefficiencies and improves device quality
▪ SAP PLM supports digital information processes to achieve
compliance at affordable cost

Thank you.
[email protected]
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Unit 6: Digital Twin Uses Cases in the Public Sector
and Transportation Industry
Digital twin use cases in the public sector and transportation industry
Key drivers and requirements for infrastructure / transportation asset owners
Huge maintenance Need more effective and Consolidation of a Lack of condition data Regulatory issues,
backlog, 1000s of assets efficient methods and fragmented solution on existing assets governance,
work processes landscape compliance
▪ Poor condition on bridges, ▪ Traditional calendar-based ▪ Different asset management ▪ Design, engineering and ▪ Stricter requirements from
tunnels, road and rail and inspection and maintenance and maintenance system O&M data lacking authorities, owners, and
constructions in general regime for each asset class others to document
▪ Historical data on actual
risk/safety level, measures
▪ Traffic loads in excess of ▪ Limited use of sensors and ▪ Discipline-specific systems usage and on maintenance
and how funding is
design assumptions lead to automated data capture with limited or complex ▪ Difficult to assess allocated.
increased wear and tear sharing of data actual/current condition and
▪ Continued underinvestment ▪ Lack of a structured remaining lifetime ▪ Reporting often required on
specific KPIs or mission
in maintenance and common approach for
parameters across projects
upgrades, lack of efficient monitoring and data capture
strategies for prioritization ▪ Increased public scrutiny
▪ Need to get away from
▪ Climate change issues manual reporting (often
rapidly escalating, impacting Excel or PDF) and data
infrastructure assets transfer

Solution approaches and improvement potential of SAP Enterprise Product Development (EPD)
Scaled, flexible, Digital transformation, One common data Build better data sets Regulatory issues,
adaptable asset- next-level tools and platform for all key ▪ Build structured governance,
monitoring solutions solutions applications and measurement data for all compliance
▪ Capable of the full range of ▪ Apply automated data and solution areas assets using a common ▪ Greatly simplified reporting
asset-monitoring solutions information gathering taxonomy and data and documentation of
▪ One common and open
from full digital twin to basic through IoT and ML/AI structure that is integrated performance and measures
data platform for one single
IoT data capture technology with asset management and on KPIs (configurable)
source of truth that can be
maintenance
▪ Implementation tailored to ▪ Move from calendar-based shared across all involved ▪ Integrated sustainability
asset type and criticality to inspections and parties ▪ Address all event types: reporting
minimize work and cost maintenance to on-condition traffic loads, earthquake,
▪ Public cloud ▪ Easier documentation of
and risk-based methods snow/ice loads,
▪ All risk classes ▪ Consolidate all systems compliance with respect to
soil/foundation changes, …
▪ Automated, integrated, … ▪ Predictive / prescriptive against one backend regulatory issues
methods ▪ Combine streaming IoT
▪ Automated reporting, data with inspection data
▪ IoT, ML, digital twins, cloud- reporting carried out and and data from
native maintained within a single measurement campaigns
▪ Dynamic, innovative, system
scalable solution
Reduction of CO2 footprint – Leverage data for more intelligent decisions and to extend the lifetime of assets.
Digital twin: A real-time virtual representation of the physical system state and behavior
Digital Twin
Physical
Asset

What is a digital twin, and what would you use it for?
What Is a Digital Twin? Use Cases
▪ Monitor your facilities/buildings and plant

infrastructure and other assets
A digital twin is a virtual representation of a real existing physical ▪ Reduce your CO2 footprint: extend asset
asset which replicates the behavior and response of the physical lifetime and optimize resource usage
asset in a digital model, thus providing real-time insight into system based on more intelligent insights and
performance. decision basis
The digital twin is used to understand e.g. the aging of an asset by ▪ Avoid maintenance errors or re-work by
quantifying the degradation of existing functions and its remaining giving your maintenance crew or 3rd party
time of use. contractors clearer instructions
▪ Leverage 2D/3D visual work instructions
for assets and facilities
▪ Identify potential structural weaknesses or
maintenance hotspots via virtual sensors
and SAP EPD simulation capabilities

Digital twins for infrastructure asset monitoring: Objectives and outcomes
Goal Business Outcome
Monitor critical assets, systems, or equipment to

better focus inspection and prioritize maintenance
activities based on the actual condition of the asset
and risk assessments
Central scalable platform for all digital twins to

detect abnormal behavior early on, provide failure
mode analytics, and recommend maintenance
activity to go back to the normal behavior
Outputs from the solution are integrated with the

Monitor asset health & performance status backend system / asset management system, and will
via one central scalable platform for sensor data generate alerts in the main system cockpit,
collection, data processing, and notifications to the asset, and contextualized
alert/notification handling information on the asset condition and special events
Leveraging SAP EPD, PAI (predictive asset insights) and SAP S/4HANA APM (Asset Performance Management) for handling maintenance notifications
How? An infrastructure asset condition monitoring solution on one page
▪ Assets are fitted with IoT-sensors available at all times*

▪ Sensor data is fed into a digital twin, which transforms the data into
physically meaningful behavior and performance indicators
▪ Data is processed and passed on to ML algorithms and used for
automated alerting in EPD and EAM
▪ The SAP EPD Connected Products solution offers the ability to conduct
drilldown in-depth investigations of critical events
– Output can be analyzed in the GUI, either through graphs, tables, or
visualization on a 2D/3D model
▪ Define your operations strategy on how to consume the data properly,
e.g. feed analytics capabilities to build own dashboards
* IoT sensors should be installed and available at all times, but the risk class will decide whether 24/7
streaming is required or if sensors should be used only for periodic analyses and for “remote inspections”.
Customer success story: Norwegian public roads administration
React quickly by combining IoT sensors, digital twin technology, and asset intelligence to deliver insight into
bridge behavior in real time. SAP Enterprise Product Development is a new class of tools that you can use to
monitor your assets, equipment, or devices remotely, plan maintenance, and predict structural failure to avoid
hazards or costly outages.
Stavå bridge incident, April 2021
07/4: Sudden increase in KPIs 13/4: Inspection 14/4: Interrim bridge in place

Visualisation of bridge response

Video taken by site team

Stavå bridge incident, April 2021
07/4: Sudden increase in KPIs 13/4: Inspection 14/4: Interrim bridge in place

Digital twins: Key success criteria
▪ Automated and smart data:

− Fully automated data acquisition, processing,
consolidation, and analysis.
− Pre-processing before ML
− Avoid false positives
− Use visualizations and model views
▪ Integrated with core Asset Management solution:
− No standalone solutions, connected data, one
source of truth
− Consolidate in one status board, perform the
drilldown in the specialist application
▪ Work processes changed to match tools and methods:
− Inspection and maintenance planning, risk
assessment

Key takeaways
Summary
▪ Digital twins are used to monitor large, complex, and
critical infrastructure assets where “traditional”
inspection and maintenance approaches are not
effective or too cost-intensive.
▪ SAP EPD Connected Products:
– Provides a platform for creating, deploying,
running, and extracting insights from digital twins
for infrastructure asset monitoring.
– Integrates with SAP Enterprise Asset Management
solutions to support key business processes

Thank you.
[email protected]
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*MRP: Material Resource Planning