Ecommerce Report
Ecommerce Report
Ecommerce Report
A PROJECT REPORT
Submitted by
MASTER
IN
COMPUTER APPLICATIONS
Chandigarh University
Session: 2022-2024
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BONAFIDE CERTIFICATE
Certified that this project report on E-commerce Pro Web Application is the bonafide work of
Deepak Kumar(22MCA20566), Rohit Paul Choudhury(22MCA20704) who carried out the
project under my supervision.
SIGNATURE
Mohammad Rashid
Assistant Professor
E13453
UIC
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TABLE OF CONTENTS
List of Figures
List of Standards 5
Abstract 6
CHAPTER 1. INTRODUCTION 7
1.1. Identification of Client/ Need/ Relevant Contemporary issue 8
2.6. Goals/Objectives 27
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3.5. Design selection 37-39
REFERENCES 65
APPENDIX 66
1. Plagiarism Report 66
3. Functionality/Database 72-74
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List of Standards (Mandatory for Engineering Programs)
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ABSTRACT
The proliferation of digital technology and the internet has significantly transformed the retail
landscape, leading to the rapid evolution of e-commerce. This study presents the development of an
innovative e-commerce website designed to enhance user experience through improved usability,
personalized content delivery, and robust security measures. Our approach integrates advanced web
technologies, data analytics, and user interface design principles to create a seamless and secure
shopping environment.
Firstly, we delve into the usability aspect of the e-commerce platform, emphasizing a minimalist
design, intuitive navigation, and responsive web design to ensure accessibility across various
devices. The implementation of AI-driven chatbots and virtual assistants further aids in providing
real-time customer support and enhances the shopping experience.
Secondly, the platform leverages machine learning algorithms to analyze user behavior,
preferences, and past purchases, facilitating personalized product recommendations, customized
promotions, and tailored content. This personalization strategy aims to increase customer
engagement, satisfaction, and loyalty.
Lastly, recognizing the paramount importance of security in e-commerce transactions, the website
incorporates state-of-the-art encryption technologies, secure payment gateways, and continuous
monitoring systems to safeguard user data and financial information. We also explore the impact of
blockchain technology in enhancing transparency and trust in online transactions.
The culmination of this project is a user-centric e-commerce website that not only meets the
dynamic needs and expectations of modern consumers but also sets a new standard in online retail
by providing a secure, personalized, and user-friendly shopping experience. Our findings indicate
that integrating usability, personalization, and security in e-commerce platforms can significantly
enhance consumer satisfaction and loyalty.
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CHAPTER 1
INTRODUCTION
E-commerce was coined back in the 1960s, with the rise of electronic commerce – the
buying and selling of goods through the transmission of data – which was made possible by
the introduction of the electronic data interchange. Fast forward fifty years and e-commerce
has changed the way in which society sells goods and services.
In today's world, every retail shop owner faces the problem of constant fall of customers,
reason being the digital platforms taking over the business world. In order to survive the
entrepreneur competition going on, the local shop owners now have to take their business
strategies to a new level, by including the digitalization and e-marketing for their business.
They need to provide the clients/customers door-step service, where they can provide the
customer the most reliable and an easy service. An e-commerce website is one that allows
people to buy and sell physical goods, services, and digital products over the internet rather
than at a brick and-mortar location. Through an e-commerce website, a business can process
orders, accept payments, manage shipping and logistics, and provide customer service.
It’s tough to imagine daily life without e-commerce. We order Electronics, clothes, and
furniture; we register for classes and other online services; we download books, music, and
movies; and so much more. Ecommerce has taken root and is here to stay. From a bigger
perspective, every website on the internet is the E-Commerce Website. It can be the
platform, it can be a marketplace, it can be a portal, it can be apps, it can be an entertainment
website, shopping website, online courses website and online degree college.
We have taken over this project of developing a website for an authorized computer
hardware products dealer to help him make profits in the earning and provide the customers
the features that can ease their problems regarding buy.
• Product Variety: Explore a vast array of products from diverse categories, ensuring
you find exactly what you're looking for.
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• Efficient Search and Filters: Easily locate products with our advanced search and
filtering options, saving you time and effort.
• Order Tracking: Stay informed about your order status with real-time tracking,
ensuring you know exactly when your purchase will arrive.
• Customer Support: Our dedicated customer support team is ready to assist you
with any queries or concerns
Ecommerce website is currently one of the most important emerging and thriving sectors of
web marketing. It has expanded faster over the past years and is expected to keep growing
at an accelerating rate.
From an end user’s perspective, ecommerce websites are very convenient to purchase
products and services online. The process is often very quick as the customers can place
orders in a relatively short period of time, without having to leave their homes or offices.
Moreover, customers can purchase from several businesses without having to physically
move around. Customers and potential buyers can be provided with a lot of information
that make their shopping experience quicker and easier as well as improved customer
service. They will also have the opportunity to purchase products and service 24/7
comfortably and conveniently. Allowing customers to shop for the comfort and
convenience of their own homes at any time can increase business sales and potentially the
customers’ loyalty. Most importantly, ecommerce websites enable a business to keep
consumers happy and constantly change to adapt.
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standards being set for the same product within the same market. This creates confusion and
distrust among the buyers. This problem is solved in the case of e-commerce since there is
a regulating website on which all the products are put up for sale. There is a compulsion to
follow the rules because otherwise, the product can get banned from that online market.
Lack of Personalization
Problem: A one-size-fits-all approach to content, product recommendations, and promotions fails
to meet the individual needs and preferences of users. In the era of data-driven marketing, not
personalizing the shopping experience can result in missed opportunities for engagement and sales.
Security Concerns
Problem: With increasing incidents of data breaches and cyber-attacks, consumers are becoming
more concerned about the security of their personal and financial information when shopping online.
E-commerce platforms that cannot guarantee high levels of security may lose customer trust and face
reputational damage.
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without efficient customer support mechanisms, such as live chat or AI-driven assistance, shoppers
may feel neglected, especially when encountering issues or needing guidance on purchases.
Limited Accessibility
Problem: Not all e-commerce websites are designed with accessibility in mind, making it difficult
for users with disabilities to shop online. This oversight not only alienates a significant segment of
the market but also does not comply with legal standards in many regions.
Proposed Solutions:
Enhancing UX: Implement a user-centric design that prioritizes simplicity, speed, and
responsiveness across all devices.
Personalization: Utilize AI and machine learning to offer personalized product recommendations
and tailor content based on user behavior and preferences.
Strengthening Security: Integrate advanced encryption methods, secure payment solutions, and
blockchain technology to protect user data and build trust.
Improving Customer Support: Deploy AI-driven chatbots and virtual assistants to provide real-
time assistance and improve customer service.
Increasing Accessibility: Follow web accessibility guidelines (WCAG) to ensure the site is usable
for people with a wide range of disabilities.
Significance:
2. Personalization
Personalization enhances the shopping experience by making it more relevant to the individual
consumer. By showing customers products and offers that align with their interests and purchase
history, an e-commerce site can increase the likelihood of sales. Personalization also fosters customer
loyalty, as shoppers are more likely to return to a site that understands their preferences.
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3. Strengthening Security
In an era where data breaches are increasingly common, ensuring the security of customer data is
paramount. By safeguarding personal and financial information, an e-commerce platform not only
complies with legal standards but also builds trust with its customers. Trust is a critical component
of customer loyalty and can influence a shopper's decision to choose one platform over another.
5. Increasing Accessibility
Significance: Making e-commerce platforms accessible to everyone, including people with
disabilities, not only expands the market reach but also demonstrates corporate social responsibility.
Accessibility can enhance brand image and loyalty among a wider audience. Furthermore, in many
regions, accessibility is not just good practice but a legal requirement, making it essential for
compliance and avoiding potential legal repercussions.
Overall Significance:
Addressing these problems is significant for several reasons:
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1.3 Identification of Tasks
Creating an e-commerce website involves both frontend and backend technologies to provide a
seamless and functional experience for users.
Platform Selection:
• Choose an e-commerce platform (e.g., Magento, Woo-Commerce, Shopify).
• Set up the development environment.
Product Management:
• Set up a product catalog.
• Define product attributes.
• Implement inventory management.
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User Authentication and Authorization:
• Implement user registration and login functionality.
• Securely manage user accounts and passwords.
• Define user roles and permissions.
Order Management:
• Set up order tracking and status updates.
• Create an admin interface for managing orders.
• Implement invoicing and receipts.
Frontend Technologies:
Frontend technologies are responsible for creating the user interface and user experience of your e-
commerce website. They determine how the website looks and how users interact with it.
HTML (Hypertext Markup Language): The fundamental building block of webpages, used to
structure content. HTML (Hypertext Markup Language) is the standard markup language used to
create and structure content on the web. HTML provides a set of elements or tags that define the
structure of a webpage.
CSS (Cascading Style Sheets): Used for styling and layout of the website, controlling how elements
are presented on the screen.
JavaScript: A programming language that adds interactivity and dynamic behaviour to your
website. It's often used for animations, user input handling, and real-time updates.
PHP: Commonly used in web development, especially with platforms like WordPress and
WooCommerce. PHP (Hypertext Preprocessor) is a server-side scripting language widely used for
web development. It is a versatile and powerful language that allows developers to create dynamic
and interactive web applications.
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Laravel: Laravel is a powerful and elegant PHP web application framework that follows the model-
view-controller (MVC) architectural pattern. It is designed to make the development process more
enjoyable and efficient by providing expressive syntax, conventions, and tools for tasks commonly
needed in modern web development.
SCSS: stands for "Sassy CSS," and it's a type of preprocessor scripting language that is interpreted
or compiled into Cascading Style Sheets (CSS). SCSS files are essentially CSS files with added
functionality like variables, nesting, and mixins, which make CSS more maintainable and easier to
write.
ARTISAN: Artisan typically refers to a command-line tool included with the Laravel PHP
framework. Laravel is a popular open-source PHP framework known for its elegant syntax and
developer-friendly features. Artisan provides a range of commands to assist with various tasks during
the development process, such as:
Generating code: Artisan can generate boilerplate code for various components of your application,
including controllers, models, migrations, views, and more. For example, you can use php artisan
make: controller to create a new controller file.
Managing database migrations: Laravel uses migrations to manage changes to your database
schema over time. Artisan commands like php artisan migrate allow you to run these migrations to
update your database schema accordingly.
Clearing caches: Artisan includes commands to clear various caches used by Laravel, such as the
application cache (php artisan cache: clear) and the configuration cache (php artisan config: clear).
Running tests: Laravel applications often include tests to ensure code quality and prevent
regressions. Artisan commands like php artisan test can be used to run these tests.
Managing queues: Laravel includes a powerful queue system for managing background jobs.
Artisan provides commands for managing queues, such as starting a queue worker (php artisan
queue: work).
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1.4 Timeline
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TASK DURATION
Testing Week 9
Deployment Week 10
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Time/ Wee Wee Wee Wee Wee Wee Wee Wee Week Week
Work k 1 k2 k3 k4 k5 k6 k7 k8 9 10
Initial
Research
and
planning
Design
Frontend
Developme
nt
Backend
Developme
nt
Database
Integration
Authenticati-
on and
Authoriza-
tion
Search and
Display
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Interaction
Features
Testing
Deployment
Objective: To address the evolving needs and expectations of online shoppers by creating an e-
commerce platform that excels in personalized user experiences, robust security, effective customer
support, and universal accessibility, catering to a diverse array of users including casual shoppers,
tech-savvy buyers, and users with disabilities.
Identification of Task: The core tasks of this project involve Planning, Design Phase, Development,
and Research, with a focus on implementing user-centric design principles, personalization
algorithms, security protocols, and accessibility standards.
Timeline: This section outlines the projected timeline for the completion of various project phases,
including preliminary research, design iterations, development cycles, testing, and launch.
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Chapter 2: Literature Review
Bibliometric Analysis: Examination of scholarly articles, industry reports, and case studies to
understand the effectiveness and limitations of existing e-commerce strategies, with a focus on
personalization, security, customer support, and accessibility.
Problem Definition: Traditional e-commerce platforms often struggle with engagement and
conversion due to generic user experiences, security vulnerabilities, ineffective customer interaction,
and accessibility barriers, leading to lost sales and diminished brand loyalty.
Goals and Objectives: The aim is to develop a cutting-edge e-commerce platform that offers a
seamless, secure, and highly personalized shopping experience, addressing operational inefficiencies
and security concerns while ensuring the platform is accessible to all users.
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Analysis of Features and Finalization Subject to Constraints: This part involves a detailed
examination of essential features like account handling, product catalog management, and content
delivery. Solutions are proposed to overcome the design constraints, enhancing the overall
functionality and user experience of the e-commerce platform.
Design Flow: Illustrates the user's journey through the e-commerce website, from landing on the
homepage to completing a purchase. It outlines steps such as user registration, login, product
browsing, cart management, checkout process, and post-purchase support.
Design Selection: Evaluates different design approaches, such as guest checkout versus account
creation for placing orders, and determines the best user-centric solutions. The selection process
considers factors like ease of use, security, and data collection for personalization.
Implementation Plan/Methodology: Using flowcharts and diagrams, this section outlines the
operational flow of the e-commerce system. Screenshots and mock-ups are included to provide a
visual representation of the user interface and interactions within the platform.
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Project Management and Communication: Utilizes project management software like Trello or
Jira to organize, track, and manage tasks, ensuring efficient communication and collaboration among
team members.
Testing/Characterization/Interpretation and Data Validation: Includes comprehensive testing
phases such as:
• User Acceptance Testing (UAT): Ensures the system meets user expectations and
requirements.
• Load and Performance Testing: Assesses the website's performance under various loads.
• Security Testing: Verifies that the e-commerce site is secure against potential threats.
Continuous data validation checks are implemented to ensure integrity and accuracy, employing
audits and automated scripts to identify data anomalies or inconsistencies.
CHAPTER 2
Before the COVID era, people and educational institutions recognized the need for a secure and
specialized platform for academic discussions. During the Pandemic, the online adoption of
information sharing, tutorial platforms and overall online interactions has gained significantly in
recent times, the concern regarding the risks associated with online content exposure, especially
for young users has been seen. The niche platforms have been raised to cater to specific audiences
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and educational objectives. A shift towards online communication, question-asking, and
knowledge-sharing platforms has been observed.
Amazon:
Amazon stands as a giant in the e-commerce industry, offering an extensive range of products from
various categories. It features advanced search capabilities, customer reviews, and personalized
recommendations based on user browsing and purchase history. Amazon Prime membership
enhances the shopping experience with benefits like free two-day shipping, access to streaming
services, and exclusive deals.
eBay:
eBay operates as a global online marketplace where individuals and businesses can buy and sell a
wide array of goods and services. Unique for its auction-style sales, it also offers "Buy It Now"
options to purchase items immediately. eBay is known for its diverse product listings, from brand-
new items to vintage and collectible goods, catering to a broad audience.
Etsy:
Etsy specializes in handmade, vintage items, and craft supplies, providing a platform for artisans
and small businesses to reach customers looking for unique and personalized products. Its focus on
creativity and individuality sets it apart from other e-commerce sites, offering features like custom
order requests and direct communication with sellers.
Shopify:
Shopify is an e-commerce platform that enables businesses to create their own online stores. It
offers customizable website designs, a secure shopping cart, and various tools for managing
products, inventory, payments, and shipping. Shopify stands out for its ease of use and scalability,
catering to small startups and large enterprises alike.
WooCommerce:
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1. Data Collection:
For the e-commerce website project, data collection involves gathering information from industry
reports, consumer behavior studies, digital commerce analytics, and user interaction data on existing
e-commerce platforms. Sources like Statista, Nielsen, and proprietary analytics tools (e.g., Google
Analytics) are crucial for this step. This data encompasses user demographics, shopping habits,
device usage patterns, and e-commerce growth statistics.
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6. Benchmarking Platform Performance:
By comparing key performance indicators (KPIs) across different e-commerce sites, researchers can
identify industry standards and best practices. Metrics such as page load times, conversion rates, and
cart abandonment rates are critical for benchmarking website performance.
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specific items or simply exploring new possibilities, the platform provides a streamlined and
enjoyable shopping experience.
One of the platform's standout features is its robust product organization system, which allows users
to effortlessly save and categorize their favorite items. This eliminates the need for cumbersome
bookmarking or wish-list management, ensuring that users can easily revisit and access their desired
products at any time.
Moreover, the platform's dynamic shopping cart and checkout process streamline the purchasing
journey, allowing users to add items to their cart, apply discounts or promotions, and complete
transactions securely and efficiently. This frictionless process enhances user satisfaction and
encourages repeat purchases, fostering a sense of trust and reliability. Beyond its transactional
functionality, the platform serves as a vibrant hub for community engagement and social interaction.
With features such as product sharing and user reviews, users can connect with peers, share
recommendations, and seek advice, creating a lively and collaborative shopping environment.
In essence, the E-commerce Platform epitomizes efficiency, personalization, and community
engagement, serving as a valuable resource for both casual shoppers and discerning connoisseurs
alike. By seamlessly integrating technology into the shopping experience, the platform empowers
users to explore, discover, and share their retail adventures with confidence and ease.
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Identifying the challenge of finding personalized products that cater to different tastes, preferences,
and budget constraints. Acknowledging the need for a convenient, user-friendly platform that
simplifies the process of discovering, saving, and purchasing items.
Identifying potential risks such as technical glitches, market competition, changing consumer
behaviors, and data security concerns. Developing mitigation strategies and a risk management plan
to address these potential issues.
2.6 Goals/Objectives:
Develop a robust and feature-rich web-based e-commerce platform that caters to the diverse needs
and preferences of modern consumers. Offer an immersive and intuitive user experience through a
sleek and responsive interface that facilitates seamless navigation and product exploration. Enable
users to engage with the platform through a range of interactive features, including product saving,
personalized recommendations, and social sharing functionalities.
Curate a comprehensive and diverse product catalog encompassing various categories, brands, price
points, and quality levels to cater to a broad spectrum of consumer preferences. Implement advanced
search and filtering options, leveraging AI-driven algorithms to enhance product discoverability and
relevance based on user preferences and browsing history.
Design user profiles with customizable features for saving favorite products, managing orders, and
accessing personalized recommendations tailored to individual preferences and shopping behaviors.
Provide comprehensive product pages with rich multimedia content, detailed descriptions,
specifications, customer reviews, and related product recommendations to facilitate informed
purchasing decisions.
Implement robust security measures, including secure authentication protocols and encrypted
payment gateways, to safeguard user data and ensure a secure and trustworthy shopping
environment. Adhere to stringent data privacy regulations and industry best practices to protect user
privacy and confidentiality while maintaining transparency and accountability. Leverage user data
and analytics to continuously refine and optimize the platform's functionality, personalized
recommendations, and user experience, thereby fostering long-term customer loyalty and
satisfaction.
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CHAPTER 3
DESIGN FLOW/PROCESS
3.1 Evaluation & Selection of Specifications/Features
In the developmental phase of the E-commerce Platform, meticulous evaluation and selection of
specifications and features are essential to ensure the platform's effectiveness and user satisfaction.
This stage requires a comprehensive analysis of potential features based on user needs, industry
trends, and technical feasibility.
User Needs Assessment: Conducting user surveys, interviews, and usability studies is crucial for
understanding the specific requirements and preferences of the target audience in the e-commerce
context. This involves identifying pain points in existing online shopping experiences and
determining features that would address these issues. Features should be prioritized based on user
feedback, focusing on those that align with the platform's goals and objectives.
1. Industry Research: Staying informed about current trends and innovations in e-commerce
platforms and digital retail technology is imperative. This includes analysing competitor
platforms to identify successful features and areas for improvement. Additionally,
consideration should be given to emerging technologies or design patterns that could enhance
the overall user experience and differentiate the platform from competitors.
3. Advanced Search Functionality: Allow users to search for products based on multiple
criteria such as category, brand, price range, and customer ratings. Implement filters for
sorting and refining search results to enhance user experience and facilitate product
discovery.
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4. Personalized Shopping Experience: Develop algorithms to analyze user behavior and
preferences, providing personalized product recommendations and tailored promotions.
Create user profiles to store preferences, order history, and payment information, allowing
for a seamless and customized shopping experience.
5. Dynamic Shopping Cart and Checkout Process: Enable users to add items to their cart,
apply discounts or promotions, and complete transactions securely and efficiently. Implement
features for managing shipping addresses, payment methods, and order tracking to streamline
the purchasing journey.
6. Social Sharing and Community Features: Integrate social sharing options for users to share
their favourite products, shopping experiences, and product reviews. Implement commenting
and rating features to foster community engagement and create a sense of trust and reliability
among users.
7. Responsive User Interface: Design an intuitive and responsive UI that ensures a seamless
shopping experience across various devices and screen sizes. Prioritize accessibility features
to accommodate a diverse user base and enhance usability for all users.
8. Feedback Mechanism: Establish a system for users to provide feedback and suggestions.
Regularly review user feedback to inform future updates and feature enhancements, ensuring
continuous improvement and alignment with user needs and preferences.
The development and design of Ecommerce Pro Web App were influenced by several design
constraints, which are essential to consider for a successful project implementation.
1. Technology Stack:
The choice of technology stack may be constrained by existing organizational preferences, skillsets
of the development team, or compatibility with third-party APIs. Evaluate the available technologies
to select a stack that aligns with the project's requirements and team expertise.
2. Time Constraints:
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There may be a specific timeline or deadline for the project, potentially limiting the inclusion of all
desired features. Prioritize features based on their importance and complexity, ensuring that core
functionalities are implemented within the specified time frame.
3. Budgetary Limits:
Budget constraints may limit the allocation of resources for certain features, technologies, or
extensive user testing. Conduct a thorough cost-benefit analysis to prioritize features that align with
the project's goals and available budget.
4. Data Security and Privacy:
Strict regulations and privacy concerns may impose constraints on the collection, storage, and
processing of user data. Implement robust encryption methods, comply with data protection
standards, and ensure transparency in privacy policies.
5. User Experience (UX) Constraints:
User experience may be impacted by factors such as device limitations, internet speed, or user
familiarity with digital interfaces. Prioritize a responsive design that adapts to various devices,
optimize for performance, and incorporate user-friendly navigation.
6. API Limitations:
Third-party APIs, such as recipe databases, may have usage limitations, rate restrictions, or
licensing terms. Review API documentation thoroughly, stay within usage limits, and have
contingency plans in case of API changes or disruptions.
7. Accessibility Requirements:
Compliance with accessibility standards may be mandatory, potentially affecting design choices
and development practices. Integrate accessibility features from the outset, conduct regular
accessibility testing, and ensure that the app is usable by individuals with disabilities.
8. Scalability:
The app may face challenges in handling a growing user base or increased data volume. Design the
architecture with scalability in mind, implement efficient database structures, and regularly assess
the app's performance as user numbers increase.
9. Regulatory Compliance:
The app must comply with relevant regulations and industry standards, which may add complexity
to development. Stay informed about legal requirements, consult legal experts if necessary, and
integrate compliance measures into the development process.
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3.3 Analysis of Features and Finalization Subject to Constraints
Advanced Search Functionality:
Feasibility: Technically feasible with various search parameters and filters.
Alignment: Aligns with the goal of enhancing product discovery.
Constraints Consideration: Ensure that the search functionality remains efficient, even with a large
product database. Implement optimizations such as indexing and caching to improve performance.
Personalized Cart:
Feasibility: Feasible with standard database and user interface implementations.
Alignment: Aligns with the goal of simplifying shopping experience.
Constraints Consideration: Prioritize an intuitive design to ensure ease of use, especially for
users with varying levels of technological proficiency. Implement measures to handle concurrent
access and prevent data loss or inconsistencies.
User Profiles:
Feasibility: Feasible with user authentication and profile management systems.
Alignment: Aligns with the goal of personalizing the shopping experience.
Constraints Consideration: Ensure robust security measures for user data, including encryption
of sensitive information and secure authentication methods. Compliance with privacy regulations
such as GDPR or CCPA is essential to protect user privacy rights.
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Alignment: Aligns with the goal of ensuring a user-friendly design across devices.
Constraints Consideration: Optimize for performance, especially for users with slower internet
connections or older devices. Implement techniques such as lazy loading and image optimization to
minimize loading times and bandwidth usage.
Feedback Mechanism:
Feasibility: Technically feasible with user feedback forms or integrated feedback features.
Alignment: Aligns with the goal of continuous improvement.
Constraints Consideration: Implement a streamlined feedback process to encourage user
participation. Regularly monitor and analyze feedback data to identify trends and prioritize feature
enhancements or bug fixes accordingly.
UX Considerations:
• Clear and prominent search bar for easy access.
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2. Search Results Template:
UI Elements:
• Header with back button and search bar.
• Sort and filter options for search results.
• Recipe cards with images, names, descriptions, and ratings.
• Pagination or infinite scrolling for more results.
UX Considerations:
• Easy access to sorting and filtering options.
• Smooth transitions between search and results.
• Consistent layout for product cards.
• Efficient loading of additional results.
3. Product Details:
UI Elements:
• Header with back button and share/favorite icons.
• Product name, image, price, description, and specifications.
• Add to cart button and quantity selection.
• Customer reviews and ratings.
UX Considerations:
• Clear hierarchy and organization of product information.
• User-friendly layout for product details and specifications.
• Intuitive interface for adding products to the cart.
• Easily accessible customer reviews and ratings.
4. User Profile:
UI Elements:
• User profile picture and username.
• Order history and tracking information.
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• Saved addresses and payment methods.
• Wishlist or favorite products.
UX Considerations:
• Personalization options for managing account details.
• Easy navigation to order history and saved addresses/payment methods.
• Clear indication of saved or favorited products.
• Accessible settings for managing account details.
5. Checkout Process:
UI Elements:
• Cart summary with product details and total price.
• Shipping address and payment method selection.
• Order summary before final confirmation.
• Place order button and option to add discount codes.
UX Considerations:
• Clear indication of cart contents and total price.
• Smooth and intuitive steps for entering shipping and payment details.
• Confirmation step to review and finalize the order.
• Seamless transition between adding items to cart and completing the purchase.
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LEVEL 1 DFD:
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LEVEL 2 DFD:
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3.5 Design Selection
The design of the E-commerce Platform was a critical aspect of the project, impacting user
engagement, usability, and overall success. The design selection process was conducted
methodically to ensure alignment with project objectives, user needs, and constraints.
1. User-Centric Design:
• Prioritize a design that enhances the overall user experience, ensuring that features
are easily accessible and intuitive.
• Utilize insights gathered from user surveys, interviews, and usability studies to
inform design decisions.
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• Implement an iterative design process, allowing for the creation and testing of
prototypes to refine the user interface based on user feedback.
2. Responsive Design:
3. Information Architecture:
• Develop a clear and logical information architecture that organizes content and
features in a way that is easy for users to navigate.
4. Visual Appeal:
• Choose a visually appealing design that aligns with the platform's theme and target
audience.
5. Feature Integration:
• Integrate features seamlessly into the design to ensure they are both functional and
aesthetically pleasing.
• Prioritize features based on their importance and impact on the user experience,
ensuring that they enhance usability and engagement.
6. Technical Feasibility:
• Select a design that aligns with the technical capabilities of the chosen technology
stack.
• Collaborate closely with the development team to ensure that the design can be
implemented effectively within the defined constraints and technical requirements.
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7. Accessibility:
• Conduct thorough accessibility testing to identify and address any potential barriers
for users with disabilities.
8. Security Measures:
• Ensure that the design incorporates security measures, especially concerning user
authentication and protection of user data.
9. Scalability:
• Design with scalability in mind to accommodate potential growth in user base and
data volume.
i) Technology Stack:
Choose a technology stack aligned with the project's goals, team expertise, and scalability
requirements. Utilize front-end technologies like HTML, CSS, JS for a responsive and interactive
user interface. Implement PHP and Laravel for the backend to ensure a consistent JavaScript
development environment. Employ a suitable database system such as SQL, considering data
structure and scalability needs in the context of an e-commerce website.
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Define branching strategies and conduct regular code reviews to maintain code quality and
collaboration efficiency.
vii) Documentation:
Maintain comprehensive documentation for code, APIs, and deployment processes to facilitate
collaboration and future development. Update documentation regularly as features evolve and the
codebase changes to ensure accuracy and clarity.
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monitoring tools to track performance metrics and user interactions for insights into platform usage
and stability.
x) Iterative Improvements:
Embrace an iterative approach to allow the platform to evolve based on user feedback and changing
requirements. Regularly review analytics and user feedback to identify areas for improvement and
prioritize enhancements and new features accordingly.
CHAPTER 4.
i) Overview
In this section, we provide a detailed account of the implementation of our web application.
Leveraging the SQL-HTML-JS-CSS-PHP-LARAVEL, we successfullycreated a comprehensive
solution that caters specifically to students and educational institutions. The architecture was
designed for scalability, ensuring the platform can accommodate a growing user base.
The user interface (UI) and experience (UX) are pivotal aspects of our project. Our design choices
aimed at fostering a seamless and intuitive interaction for users. Through an iterative design
process, we focused on creating a visually appealing interface with clear navigation. User
feedback, gathered during beta testing, has indicated a positive response to the design, emphasizing
the importance of user-centric design principles in educational platforms.
41
iii) Content Screening Algorithm
The heart of our platform lies in the content screening algorithm. This sophisticated system was
successfully implemented to analyze and filter user-generated content. Leveraging natural language
processing and pattern recognition techniques, the algorithm demonstrated a highaccuracy rate in
identifying offensive or inappropriate material. Regular updates and improvements were made to
adapt to evolving content trends and user behavior.
Rigorous functionality testing was conducted to ensure the reliability and robustness of our web
application. Test cases were meticulously designed to cover various scenarios, including user
interactions, content screening, and platform functionalities. Results consistently met or exceeded
expectations, confirming the stability of the solution. Any identified issues were promptly
addressed during the testing phase.
v) User Feedback
User feedback is a crucial validation metric. Beta testing involved a diverse group of students and
educators who actively engaged with the platform. Feedback highlighted positive experiences,
emphasizing the platform's ease of use, relevance to educational needs, and the effectiveness of
the content screening mechanism. This feedback loop served to refine the user experience further.
<?php
namespace App\Actions\Fortify;
use App\Models\User;
use Illuminate\Support\Facades\Hash;
use Illuminate\Support\Facades\Validator;
use Laravel\Fortify\Contracts\CreatesNewUsers;
use Laravel\Jetstream\Jetstream;
42
class CreateNewUser implements CreatesNewUsers
{
use PasswordValidationRules;
return User::create([
'name' => $input['name'],
'email' => $input['email'],
'phone' => $input['phone'],
'address' => $input['address'],
'password' => Hash::make($input['password']),
]);
}
}
PASSWORDVALIDATION.php:
<?php
namespace App\Actions\Fortify;
use Laravel\Fortify\Rules\Password;
trait PasswordValidationRules
{
43
UPDATE USER PROFILE.php:
<?php
namespace App\Actions\Fortify;
use App\Models\User;
use Illuminate\Contracts\Auth\MustVerifyEmail;
use Illuminate\Support\Facades\Validator;
use Illuminate\Validation\Rule;
use Laravel\Fortify\Contracts\UpdatesUserProfileInformation;
if (isset($input['photo'])) {
$user->updateProfilePhoto($input['photo']);
}
$user->sendEmailVerificationNotification();
}
}
DELETE USER.php:
<?php
namespace App\Actions\Jetstream;
use App\Models\User;
use Laravel\Jetstream\Contracts\DeletesUsers;
45
HANDLER.php:
<?php
namespace App\Exceptions;
/**
* Register the exception handling callbacks for the application.
*/
public function register(): void
{
$this->reportable(function (Throwable $e) {
//
});
}
}
USERFACTORY.php:
<?php
namespace Database\Factories;
use App\Models\Team;
use App\Models\User;
use Illuminate\Database\Eloquent\Factories\Factory;
46
use Illuminate\Support\Str;
use Laravel\Jetstream\Features;
/**
* Define the model's default state.
*
* @return array<string, mixed>
*/
public function definition(): array
{
return [
'name' => $this->faker->name(),
'email' => $this->faker->unique()->safeEmail(),
'email_verified_at' => now(),
'password' => '$2y$10$92IXUNpkjO0rOQ5byMi.Ye4oKoEa3Ro9llC/.og/at2.uheWG/igi',
// password
'two_factor_secret' => null,
'two_factor_recovery_codes' => null,
'remember_token' => Str::random(10),
'profile_photo_path' => null,
'current_team_id' => null,
];
}
/**
* Indicate that the model's email address should be unverified.
*/
public function unverified(): static
{
return $this->state(function (array $attributes) {
return [
'email_verified_at' => null,
47
];
});
}
/**
* Indicate that the user should have a personal team.
*/
public function withPersonalTeam(callable $callback = null): static
{
if (! Features::hasTeamFeatures()) {
return $this->state([]);
}
return $this->has(
Team::factory()
->state(fn (array $attributes, User $user) => [
'name' => $user->name.'\'s Team',
'user_id' => $user->id,
'personal_team' => true,
])
->when(is_callable($callback), $callback),
'ownedTeams'
);
}
}
ALERT.js:
(function($) {
showSwal = function(type) {
'use strict';
if (type === 'basic') {
swal({
text: 'Anyone can use a computer',
button: {
text: "OK",
value: true,
visible: true,
className: "btn btn-primary"
}
})
48
} else if (type === 'title-and-text') {
swal({
title: 'Read the alert!',
text: 'Click OK to close this alert',
button: {
text: "OK",
value: true,
visible: true,
className: "btn btn-primary"
}
})
49
swal({
title: 'Are you sure?',
text: "You won't be able to revert this!",
icon: 'warning',
showCancelButton: true,
confirmButtonColor: '#3f51b5',
cancelButtonColor: '#ff4081',
confirmButtonText: 'Great ',
buttons: {
cancel: {
text: "Cancel",
value: null,
visible: true,
className: "btn btn-danger",
closeModal: true,
},
confirm: {
text: "OK",
value: true,
visible: true,
className: "btn btn-primary",
closeModal: true
}
}
})
50
}
})
}
}
})(jQuery);
ROUTING:
<?php
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Route;
<?php
use Illuminate\Support\Facades\Broadcast;
<?php
use Illuminate\Support\Facades\Route;
use App\Http\Controllers\HomeController;
use App\Http\Controllers\AdminController;
use App\Http\Controllers\CommentController;
use App\Http\Controllers\ReplyController;
51
Route::get('/dashboard', function () {
return view('dashboard');
})->name('dashboard');
});
52
Route::get('/cash_order/{totalproduct}', [HomeController::class,'cash_order']);
Route::controller(HomeController::class)->group(function(){
Route::get('/stripe/{totalPrice}', 'stripe');
Route::post('/stripe/{totalprice}', 'stripePost')->name('stripe.post');
});
BODY.php
<div class="main-panel">
<div class="content-wrapper">
<div class="row">
<div class="col-xl-3 col-sm-6 grid-margin stretch-card">
<div class="card">
<div class="card-body">
<div class="row">
<div class="col-9">
<div class="d-flex align-items-center align-self-start">
<h3 class="mb-0">{{ $total_product }}</h3>
</div>
</div>
<div class="col-3">
<div class="icon icon-box-success ">
<span class="mdi mdi-arrow-top-right icon-item"></span>
53
</div>
</div>
</div>
<h6 class="text-muted font-weight-normal">Total Product</h6>
</div>
</div>
</div>
<div class="col-xl-3 col-sm-6 grid-margin stretch-card">
<div class="card">
<div class="card-body">
<div class="row">
<div class="col-9">
<div class="d-flex align-items-center align-self-start">
<h3 class="mb-0">{{ $total_order }}</h3>
</div>
</div>
<div class="col-3">
<div class="icon icon-box-success">
<span class="mdi mdi-arrow-top-right icon-item"></span>
</div>
</div>
</div>
<h6 class="text-muted font-weight-normal">Total Orders</h6>
</div>
</div>
</div>
<div class="col-xl-3 col-sm-6 grid-margin stretch-card">
<div class="card">
<div class="card-body">
<div class="row">
<div class="col-9">
<div class="d-flex align-items-center align-self-start">
<h3 class="mb-0">{{ $total_user }}</h3>
</div>
</div>
<div class="col-3">
<div class="icon icon-box-danger">
<span class="mdi mdi-arrow-bottom-left icon-item"></span>
</div>
</div>
</div>
54
<h6 class="text-muted font-weight-normal">Total Customers</h6>
</div>
</div>
</div>
55
</div>
</div>
</div>
SCSS:
/* Layouts */
.navbar {
&.fixed-top {
+ .page-body-wrapper {
padding-top: $navbar-height;
}
}
}
// Sidebar Icon Only
.sidebar-icon-only {
@media (min-width: 992px) {
56
.navbar {
left: $sidebar-width-icon;
.navbar-menu-wrapper {
width: 100%;
}
}
.sidebar {
width: $sidebar-width-icon;
.sidebar-brand-wrapper {
width: $sidebar-width-icon;
.brand-logo {
display: none;
}
.brand-logo-mini {
display: inline-block;
}
}
.nav {
overflow: visible;
.nav-item {
position: relative;
padding: 0;
.profile-name {
display: none;
}
.mdi-dots-vertical {
display: none;
}
&.account-dropdown {
display: none;
}
.nav-link {
text-align: center;
.menu-title,
.badge,.menu-sub-title {
display: none;
}
.menu-title {
@include border-radius(0 5px 5px 0px);
@at-root #{selector-append(".rtl", &)} {
@include border-radius(5px 0 0 5px);
57
}
}
i{
&.menu-icon {
margin-right: 0;
margin-left: 0;
}
&.menu-arrow {
display: none;
}
}
&[aria-expanded] {
.menu-title{
@include border-radius(0 5px 0 0px);
@at-root #{selector-append(".rtl", &)} {
@include border-radius(5px 0 0 0);
}
}
}
}
&.nav-profile {
display: none;
}
&.nav-category {
display: none;
}
&.nav-doc {
margin: 0;
i{
display: block;
}
}
.collapse {
display: none;
}
&.hover-open {
.nav-link {
.menu-title {
@include display-flex;
@include align-items(center);
background: $icon-only-menu-bg-light;
58
@at-root #{selector-append(".sidebar-dark", &)} {
background: $sidebar-dark-menu-active-bg;
}
padding: 0.5rem 1.4rem;
left: $sidebar-width-icon;
position: absolute;
text-align: left;
top: 0;
bottom: 0;
width: $icon-only-collapse-width;
z-index: 1;
line-height: 1.8;
@at-root #{selector-append(".rtl", &)} {
left: auto;
right: $sidebar-width-icon;
text-align: left;
}
&:after {
display: none;
}
}
}
.collapse,
.collapsing {
display: block;
padding: .5rem 0;
background: $icon-only-menu-bg-light;
@include border-radius(0 0 5px 0);
@at-root #{selector-append(".sidebar-dark", &)} {
background: $sidebar-dark-bg;
}
position: absolute;
left: $sidebar-width-icon;
width: $icon-only-collapse-width;
@at-root #{selector-append(".rtl", &)} {
left: auto;
right:$sidebar-width-icon;
@include border-radius(0 0 0 5px);
}
}
}
59
}
&.sub-menu {
padding: $sidebar-icon-only-submenu-padding;
.nav-item {
.nav-link {
text-align: left;
padding-left: 20px;
&:before {
content: "";
display: inline-block;
width: 5px;
height: 5px;
border-radius: 50%;
background-color: $sidebar-dark-submenu-color;
position: absolute;
left: 0;
}
&:hover {
&:before {
background-color: white;
}
}
}
}
@at-root #{selector-append(".rtl", &)} {
.nav-item {
margin-left: 0;
.nav-link {
text-align: right;
&:before{
left: 0;
right: unset;
}
}
}
}
}
}
.sidebar-actions {
display: none;
}
60
}
&.rtl {
.sidebar {
.nav {
.nav-item {
&.profile {
padding-right: 0;
}
}
}
}
}
.page-body-wrapper {
width: calc(100% - #{$sidebar-width-icon});
transition: all $action-transition-duration $action-transition-timing-function;
-webkit-transition: all $action-transition-duration $action-transition-timing-function;
-moz-transition: all $action-transition-duration $action-transition-timing-function;
-ms-transition: all $action-transition-duration $action-transition-timing-function;
}
}
}
61
CHAPTER-5
CONCLUSION
1. Summary of Achievements:
Our project has successfully tackled the identified problem, providing a secure and efficient
platform for online commerce. Key achievements include the implementation of a robust front-
end interface using HTML and JavaScript, the development of a dynamic back-end infrastructure
with PHP and Laravel, and the creation of a seamless shopping experience for users.
Continuous Improvement:
The iterative development process has allowed for continuous enhancements based on user
feedback, market demands, and technological advancements, ensuring the platform's relevance
and competitiveness in the digital marketplace.
2. Significance of Findings:
Enhanced User Experience and Engagement: Positive feedback from users and increased
engagement signify that the platform meets customers' expectations, providing them with a
convenient and enjoyable shopping experience.
62
Problem Resolution and User Needs Alignment: The identified challenges related to online
shopping, such as ease of navigation, secure transactions, and efficient customer support, have
been effectively addressed, aligning the platform's features with the genuine needs of users.
Innovation in E-commerce Technology: The incorporation of advanced features, such as
personalized recommendations, secure payment gateways, and real-time order tracking,
contributes to the advancement of e-commerce technology, offering users a modern and efficient
platform for their shopping needs.
Efficient and Scalable Design: The utilization of PHP and Laravel ensures the platform's
scalability, allowing for seamless expansion as the user base grows and the business evolves.
Security and Privacy Assurance: The implementation of robust security measures, including
SSL encryption, secure payment gateways, and data protection protocols, ensures the protection
of user information, fostering trust and confidence among users.
Challenges:
User Onboarding and Adoption:
Attracting new users and ensuring their seamless onboarding can be challenging.
Clear onboarding processes, user education, and intuitive navigation are essential.
Implement interactive tutorials, tooltips, and clear documentation to guide users through the
platform's features.
Technical Debt:
Accumulated technical debt may impact development speed and system efficiency over time.
Regularly allocate time for code refactoring and address technical debt during development sprints
to maintain code quality and performance.
63
Future Considerations:
AI and Personalization:
Implement AI-driven recommendations and personalization features to offer users tailored product
suggestions based on their browsing and purchase history.
Voice Interaction:
Integrate voice-activated features to allow users to navigate the platform and make purchases
hands-free, providing a more convenient shopping experience.
Offline Functionality:
Develop offline functionality to enable users to browse products and add items to their carts even
without an internet connection, catering to users in areas with limited connectivity.
Gamification Elements:
Introduce gamification elements such as loyalty programs, rewards, and challenges to incentivize
user engagement and foster customer loyalty.
64
Environmental Sustainability Features:
Integrate features that promote environmentally friendly shopping practices, such as product
sustainability ratings and options for eco-friendly packaging.
Cross-Platform Compatibility:
Develop native applications for popular platforms like iOS and Android to provide a seamless
shopping experience across various devices, increasing accessibility and user engagement.
REFERENCES
• Hasanat, M. W., Hoque, A., Shikha, F. A., Anwar, M., Hamid, A. B. A., & Tat,
• Nakhate, S. B., & Jain, N. (2020). The Effect of Coronavirus on E Commerce. Studies in
Indian Place Names, 40(68), 516-518.
• Alber, N. (2020). The Effect of Coronavirus Spread on Stock Markets: The Case of the
Worst 6 Countries. Available at SSRN 3578080
• https://retail.economictimes.indiatimes.com/re-tales/impact-of-covid-19-ononline-
shopping-in-india/4115
• https://www.bigcommerce.com/blog/covid-19-ecommerce/
• https://www.indiainfoline.com/article/general-editors-choice/the-impact-ofcovid-19-on-
indian e-commerce-sector-120040700090_1.html
• https://en.wikipedia.org/wiki/E-commerce
• https://www.bigcommerce.com/articles/ecommerce/types-of-business-models/
• https://www.ibef.org/industry/ecommerce.aspx
• The Ultimate Guide to E-commerce Growth: 7 Marketing Strategies That Work to Scale
Your Online Store" by Shayne Tilley.
65
• The E-commerce Book: Building the E-Empire" by Steffano Korper and Juanita Ellis.
APPENDIX
1. Plagiarism Report
The issue of plagiarism is serious in both professional and academic contexts. The highest
attention to detail has been used in this project to guarantee the authenticity and uniqueness of
the content. We can state with confidence that there is no evidence of plagiarism in this report's
contents since the project team thoroughly examined it and used reliable plagiarism detection
techniques. Every source that was used has been correctly referenced and cited in compliance
with the rules. Any similarities discovered are either appropriately ascribed to this report's
original work or fall within the purview of common knowledge. We have maintained honesty
and ethical behavior throughout the project's growth since we hold these values in the greatest
respect.
This project has been thoroughly examined to determine its originality and compliance with
ethical writing practices, as part of the ongoing process of upholding academic integrity. All
parts of this report have been carefully examined using industry-standard plagiarism detection
software. None of the cases of content theft or unethical use of ideas from outside sources found
during the analysis were found. The group made certain that all references, paraphrases, and
quotes from outside sources were properly cited using the predetermined procedures. We
declareunequivocally that the team's sincere efforts are reflected in this report in its entirety,
and that any similarities found stem from shared knowledge or properly cited material.
2. Design Checklist
This project's interactive and visual elements were diligently created using an extensive design
checklist. Using Figma, a collaborative interface design tool, the initial blueprint and user
interface were created. Our team spent a lot of time throughout the project converting the Figma
design into a real, workable prototype. The design checklist covered a wide range of topics, such
as layout consistency, responsive design considerations, colour schemes, typography, and
conformity to accessibility guidelines. To guarantee accuracy in implementation, every
66
component was carefully examined and matched with the initial Figma prototypes. To close the
gap between design conceptualization and actualization, designers, developers, and quality
assurance collaborated cross-functionally throughout the iterative process.
To confirm the accuracy of the applied design elements, the design checklist was also put
through the testing phases. To ensure a flawless interface, user-friendly dynamic UI, usability
testing, compatibility checks with various devices and browsers, and user experience evaluations
were carried out. This careful attention to detail was done to make sure that the finished product-
maintained usability, accessibility, and overall user satisfaction while also mirroring the Figma
design. Throughout the project, the conversion from design to implementation was a key focus,
and the finished product is evidence of the care and attention to detail that went into turning the
intended design into a workable reality.
USER MANUAL
67
LOGIN PAGE: Now it will be redirected to the login page
HOME PAGE:
68
PRODUCT PAGE:
ADMIN PAGE:
69
ORDER PAGE:
CART PAGE:
70
PRODUCT :
Payment Page:
71
Functionality
• All frontend features and components work as intended without major bugs or
errors.
• Interactions with the backend (e.g., PHP, Laravel, Authentication and
Authorization) are seamless and handle errorsgracefully.
• Data is presented clearly and organized, and any sorting/filtering
functions areeffective.
• Forms and input validation are in place and functional.
• Display products or services with details such as images, descriptions, prices, and
availability.
• Enable users to easily find products using search functionality and filter options
based on various criteria like price, category, brand, etc.
• Guide users through the steps required to complete their purchases, including
entering shipping and billing information, selecting payment methods, and
confirming orders.
• Integrate with payment gateways to securely process transactions using credit/debit
cards, digital wallets, or other payment methods.
• Enable users to save items for future purchase or add them to a wishlist for easy
reference.
• Provide administrators with tools to manage products, orders, customers, and other
aspects of the eCommerce platform.
• Allow users to leave reviews and ratings for products, helping other shoppers make
informed decisions.
DATABASE:
72
authorization,are implemented.
▪ The server architecture scales well and handles concurrent requests efficiently.
▪ Use Laravel's built-in authentication system to manage user registration, login, and
password reset functionalities.
▪ Apply filters to product listings based on categories, price ranges, or other
attributes using Laravel's query builder.
▪ Implement methods to add, update, and remove items from the shopping cart.
▪ Utilize Laravel's built-in security features, such as CSRF protection and input
validation, to prevent common security vulnerabilities.
73
74
USER MANUAL:
Introduction
Getting Started
2.1 Account Registration
2.2 Logging In
Browsing Products
3.1 Categories and Subcategories
3.2 Product Search
Product Details
4.1 Product Description
4.2 Images and Videos
4.3 Pricing and Discounts
4.4 Reviews and Ratings
5. Adding Items to Cart
Managing Cart
6.1 Adding or Removing Items
6.2 Updating Quantities
Checkout Process
7.1 Shipping Information
7.2 Payment Options
7.3 Order Summary
7.4 Placing an Order
Order History
8.1 Tracking Orders
8.2 Order Details
Account Management
9.1 Profile Settings
9.2 Address Book
9.3 Payment Methods
75
Contacting Support
Frequently Asked Questions (FAQs)
Troubleshooting
Glossary
Appendix: Additional Resources
1. Introduction:
Welcome to our e-commerce platform! This user manual is designed to guide you through the
various features and functionalities of our website, helping you navigate and make the most out of
your shopping experience.
2. Getting Started:
2.1 Account Registration:
To access all features, you need to register for an account.
Click on the "Sign Up" or "Register" button and provide the required information. Verify your
email address to activate your account.
2.2 Logging In:
If you already have an account, simply click on the "Log In" button. Enter your username/email
and password to access your account.
3. Browsing Products:
3.1 Categories and Subcategories:
Explore products by browsing through different categories and subcategories. Click on a category
to view all related products.
3.2 Product Search:
Use the search bar to find specific products by entering keywords or product names.
4. Product Details:
4.1 Product Description:
Click on a product to view its details, including description, specifications, and features.
76
4.2 Images and Videos:
View high-quality images and videos of the product to get a better understanding of its appearance
and functionality.
4.3 Pricing and Discounts:
Check the pricing details, including any discounts or promotions available for the product.
4.4 Reviews and Ratings:
Read reviews and ratings from other users to make informed purchasing decisions.
6. Managing Cart:
6.1 Adding or Removing Items:
Easily add or remove items from your cart by adjusting the quantities or clicking on the “Remove”
button.
6.2 Updating Quantities:
Update the quantities of items in your cart as needed.
7. Checkout Process:
7.1 Shipping Information:
Provide shipping details, including address and preferred delivery options.
7.2 Payment Options:
Choose from various payment methods available, such as credit/debit card, PayPal, or bank
transfer.
7.3 Order Summary:
Review the order summary, including the total price and any applicable taxes or shipping fees.
7.4 Placing an Order:
Confirm your order by clicking on the "Place Order" button.
77
8. Order History:
8.1 Tracking Orders:
Track the status of your orders in real-time to know when to expect delivery.
8.2 Order Details:
View detailed information about your past orders, including order date, items purchased, and order
status.
9. Account Management:
9.1 Profile Settings:
Update your personal information, such as name, email, and password, in the profile settings.
9.2 Address Book:
Manage your shipping addresses for faster checkout in the future.
9.3 Payment Methods:
Add, remove, or update your payment methods for seamless transactions.
13. Glossary:
Refer to the glossary for definitions of terms and concepts used throughout the user manual.
14. Appendix:
Explore additional resources.
78