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FSC3000 Configuration Guide

FSC3000 Configuration Guide

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0% found this document useful (0 votes)
131 views173 pages

FSC3000 Configuration Guide

FSC3000 Configuration Guide

Uploaded by

marioespinosa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Petro Vend FSC3000 Command-Line Configuration

Part Number: M00-051.00


Revision: 17

FSC3000
IMPORTANT: Before you use this manual, make sure you have the most recent revision.
Look at the revision of this document to make sure it agrees with the most current revision
found in the FMS Technical Library. Download the latest revision if necessary.

IMPORTANT: All references to other manuals and instructions in this manual can be found in
the FMS Technical Library. Make sure you have the most recent revision.

READ CAREFULLY: OPW Fuel Management Systems and Dover Fueling Solutions cannot
be held responsible for installations, configurations or use of its products that does not comply
with the most recent documentation available.

NOTE: It will be necessary to have Single Sign-On (SSO) credentials to get access to
manuals, instructions, software updates and other important assets. Speak with your FMS
sales representative or contact FMS Customer Service at 1-888-679-3835 (1-888-OPW-
FUEL) for information. Once you have been approved for SSO credentials go to the FMS
Technical Library to find the most recent revisions of all manuals and instructions.

OPW Fuel Management Systems is a part of Dover Fueling Solutions.

Copyright Information
© 2022 Dover Fueling Solutions. All rights reserved. DOVER, the DOVER D Design, DOVER FUELING
SOLUTIONS, and other trademarks referenced herein are trademarks of Delaware Capital Formation.
Inc./Dover Corporation, Dover Fueling Solutions UK Ltd. and their affiliated entities.

Contact OPW Fuel Management Systems


200A Parker Drive; Suite 400 ● Austin, TX 78728

Visit us at https://www.doverfuelingsolutions.com/.
Sales Support: (888) 679-3835 (7:30 a.m. to 4:00 p.m., US CST) • Email orders to:
[email protected] • Send billing inquiries to: [email protected]
Call 1-877-OPW-TECH (877-679-8324)

Monday through Friday, 7 a.m. to 6 p.m., US CST

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 2


NOTE: This configuration guide was created for the purpose of training and assisting
technicians on how to configure FSC3000™ systems. All configuration values must be set up
to meet the customer’s site conditions and/or needs. The technician should read the guide in
its entirety.
The information in this manual is applicable to Software Version 1.12 and above. It is possible
that older software versions might not support all features.

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Table of Contents
Introduction 11
Section 1 Getting Connected 12
1.1 Communication Parameters 12
1.2 Connection Methods 12
1.3 Additional Connection Methods 13
1.3.1 WiFi Modem 13
Section 2 Passwords 16
2.1 Security Levels 17
2.1.1 Show Access 17
2.1.2 Remote Access (Modem Password or Ethernet) 17
2.1.3 Partial Privileged Access (or “Main Password”) 17
2.1.4 Logout 18
2.1.5 User Access 18
2.1.6 Admin Access 18
2.2 Set Admin (Admin Login Required) 18
2.2.1 Create User 19
2.2.2 Delete User 19
2.2.3 Show User(s) 19
2.2.4 Change Set Passwords 19
2.2.5 Clear Event Log 19
2.3 System Start 19
2.4 Password Recovery 20
2.5 Cold Start Procedure 21
Section 3 Show Flags 22
Section 4 Time Management 24

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4.1 Set Time 24
4.2 Set Date 24
4.3 Set Time Change 24
4.4 Set System Time 24
4.5 Set Light 24
Section 5 Fuel Types & Tank Setup 25
5.1 Fuel Types 25
5.1.1 Set Fueling Units 25
5.1.2 Set Fueltype 25
5.1.3 Set Tiered Discounts 27
5.1.4 Tiered Accounts 32
5.2 Tanks 35
5.2.1 Set Tank # (# = 1 to 8) 35
Section 6 Pump Setup 36
6.1 Mechanical Pumps 36
6.1.1 Configure PCT # (# = 1 to 8) 36
6.1.2 Configure PCT # POS # (PCT 1 to 8 and POS 1 to 8) 37
6.1.3 Install PCT # POS # (PCT 1 to 8 and POS 1 to 8) 37
6.1.4 Install PCT # (# = 1 to 8) 38
6.2 Electronic Pumps Controlled by UPC 38
6.2.1 Configure PCT # (# = 1 to 4) 38
6.2.2 Configure PCT # POS # 38
6.2.3 Install PCT # POS # (PCT 1 to 4 and POS 1 to 8) 38
6.2.4 Install PCT # (# = 1 to 4) 39
6.3 Electronic Pumps Controlled by DPC (Wayne) 40
6.3.1 Install Program 40

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6.3.2 Configure PCT # (# = 1 to 4) 40
6.3.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) 40
6.3.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) 41
6.3.5 Install PCT # (# = 1 to 4) 41
6.4 Electronic Pumps Controlled by DPC (Gilbarco) 42
6.4.1 Install Program 42
6.4.2 Configure PCT # (# = 1 to 4) 42
6.4.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) 42
6.4.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) 43
6.4.5 Install PCT # (# = 1 to 4) 43
6.5 Electronic Pumps Controlled by DPC (Gasboy) 44
6.5.1 Install Program 44
6.5.2 Configure PCT # (# = 1 to 4) 44
6.5.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) 44
6.5.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) 45
6.5.5 Install PCT # (# = 1 to 4) 45
6.5.6 DPC – Gasboy Pump Mapping 46
Section 7 Terminal Setup 47
7.1 OPW-FMS Fuel Island Terminals 47
7.1.1 Configure FIT # (1 to 12) 47
7.1.2 Install FIT # (1 to 812) 48
7.2 VIT (Vehicle Identification Terminal) – PetroLink™ 49
7.2.1 Install VIT x (VIT 1 to 4) 49
7.2.2 Configure VIT # (# = 1 to 4) 49
7.2.3 Configure VIT # POS # (VIT 1 to 4 and POS 1 to 8) 49
7.2.4 Install VIT # POS # (VIT 1 to 4 and POS 1 to 8) 49

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Section 8 Display Prompts & Receipts 50
8.1 Dual Language 50
8.1.1 Set Language 50
8.2 Receipts 50
8.2.1 Format Receipt Header 50
8.2.2 Format Receipt Trailer 51
8.2.3 Format Receipt Body 51
8.2.4 Receipt Body Code Variables 52
8.3 Prompts 53
8.3.1 Standard Prompts 53
8.3.2 Format Display Default 53
8.4 FSC3000™ Default Display Prompts 54
8.4.1 Graphic Codes 60
8.4.2 Graphic Codes for PV200 62
8.4.3 Update Customized Picture Files in the FIT500™ 63
8.4.3.1 Display Formatting Commands 63
8.4.3.2 Picture Codes 64

8.5 Additional Prompts 66


Section 9 Download 69
Section 10 Set Journal 70
Section 11 Show Log (Saving Log) 71
Section 12 FSC3000™ Memory Structure 72
12.1 Application Memory 72
12.2 Transaction Memory 72
12.3 Card/Account Memory 72
12.4 Set Card Buffer (option 1) – Card/Transaction Size 73

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12.4.1 Set Card Buffer (option 2) – Card/Account Options 74
12.4.2 Account # 74
12.4.3 Expiration Date 75
12.4.4 Monthly Allocation 75
12.4.5 Daily Allocation 75
12.4.6 PIN # 75
12.4.7 Save Odometer Entries 75
12.4.8 Odometer Reasonability 76
12.4.9 Product Restriction 76
12.4.10 Quantity Restriction 76
12.4.11 Driver/Vehicle/Account Name 77
12.4.12 Verify Prompts 1, 2, 3 77
12.4.13 Prompt-Sequence 77
12.4.14 Set Card Buffer (option 8) - Set Keyboard Card Control Data 79
12.4.15 Set Card Buffer (option 89) – Additional Options 79
Section 13 Restrictions and Reasonability 81
13.1 Set Product Restriction 81
13.2 Set Quantity Restriction 82
13.3 Set Odometer Reasonability 83
Section 14 Card/Account Management 85
14.1 Media Formats 85
14.2 Special Card Formats (Magnetic Cards) 86
14.3 Card/Account Adding/Modifying/Deleting 87
14.4 Card/Account Reports 87
Section 15 Network Management 88
15.1 Processing of Cards to a Remote Host 88

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15.1.1 Understanding Bank Card Processing 88
15.2 Set Network (Admin Login Rights Required) 89
15.2.1 Set Time Zone (option 8) 89
15.2.2 Set Forced Trans Capture Time (option 11) 89
15.2.3 Print Price and Total on Network Receipts (option 13) 90
15.2.4 Configure Host Port(s) and Devices (option 14) 90
15.3 Host Specific Setup Options 92
15.3.1 CFN 93
15.3.1.1 CFN Product Code Descriptions 96

15.3.2 Comdata (Terminal Fuel network, dial-up only) 100


15.3.3 ComdataPOS 102
15.3.4 EFS (Original EFS host) 104
15.3.5 QuikQ 106
15.3.5.1 Product Code Table 106

15.3.6 T-Chek 109


15.3.7 TCH 111
15.3.8 FleetOne 113
15.3.9 NBS\FMGC (Fuelman\Gascard [FleetCor]) 115
15.3.10 NBS\BankCard & Quarels Fuel Network 118
15.3.11 Paymentech 121
15.3.12 Paymentech Petroleum Product Codes 128
15.3.13 Buypass 130
15.4 FleetTable 133
15.4.1 Network Specific Differences: 136
15.4.1.1 (0=Local) 138

15.5 ISO Table 138

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15.5.1 Card Type Indicator 140
15.6 Set ISO - Buypass (Firstdata) 142
15.7 ComdataPOS 144
15.8 Set Fleet – ComdataPOS 146
15.9 Set ISO - ComdataPOS 147
Section 16 Transaction Management 149
16.1 Set Transaction 149
16.1.1 Wrap Around 149
16.1.2 Write Over NON-CAPTURED or FAILED Transactions 149
16.1.3 Redefine Transaction 149
16.1.4 Specified Display Fields 149
16.2 Transaction Reports 151
16.3 Transaction Searches 151
16.4 Transaction Searches (network) 152
16.4.1 Clearing Transactions 152
16.5 Pump & Fuel Reports 153
16.6 Transaction Terminations/Denials 153
16.6.1 Denial Codes (lower-case letter) – Authorization Never Granted 154
16.6.2 Termination Codes (upper-case letter) – Authorization Granted 157
16.6.3 Network “Unable to Process” Result Codes 159
Section 17 Miscellaneous Commands 161
Appendix A - Using FSC3000™ with Computer-Formatted Commands 162
Appendix B - PV300E Configuration for EMV 170
Warranty 172

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Introduction
This ARTWare™ PV Pro (FSC) Command-Line guide is specifically written in support of the standard
offering software referred to as “FSC3000 Multi-trucking Network Package, Standard Card Record Version.”
for the PV Pro software. There are other software versions of the FSC3000™ family available for purchase
and their command-line user interface generally operates based on the information provided within this
manual (Except for Network related information).and you should reference the specific Command-Line guide
for that version. Contact your local Sales Representative or the OPW Tech Support group for information and
commands specific to those versions of software.
For extended information related to the installation and support of the FSC3000™ in regards to PCI DSS
compliance please reference the “M030001 PA1 PA-DSS Implementation Guide.pdf.”

NOTE: The M030001 PA1 PA-DSS is provided as a printed version with every FSC shipped
with theFSC3000™ Multi-trucking software. Contact your local distributor if this manual was
not provided to you as the fuel site owner. You can also download the PA-DSS
Implementation Guide from the OPW web site www.opwglobal.com.

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Section 1 Getting Connected
1.1 Communication Parameters
Baud Rate 2400, 9600, 19200, 38400 Data Bits 7 Parity Even Stop 1

Figure 1-1 SW1 - Baud Rate Settings

NOTE: Baud Rate will affect Terminal, Ethernet, Modem and pass-through port connections.

1.2 Connection Methods

Figure 1-2 FSC3000™ Connections

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1.3 Additional Connection Methods
TheFSC3000™ allows for other, additional connection methods besides the standard internal modem
normally available, including the Bluetooth®, Cell Modem, and WiFimodem. To utilize these additional
connection methods, verify that the proper socket device type is shown on the FSC3000™ under the SHOW
FLAGS data (see above).
Bluetooth® (Socket device #2) and Cell (Socket device #4) connection methods are not currently available.

NOTE: Bluetooth® and Cell Modem are not allowed for use when a PCI compliant network is
enabled. These devices are automatically disabled by the FSC.

1.3.1 WiFi Modem


WiFi (Socket device #3)
To set up the WiFi Modem connection method, first connect to the FSC3000™ using either a direct-connect
serial cable or the Ethernet port.
The “Set WiFi” command is used to enter the settings needed for communication with the network access
point (typically a wireless router). From the command line, type: Set WiFi.
If the modem is not found, it will be reported as “not found" and no settings can be entered. In this case, the
modem is either not installed, or inoperable. Likewise, if a different modem is enabled, this will be reported.
Otherwise, the following dialogue is used to enter settings. Based on your answers, some parts of the
dialogue will be omitted.
P>set wifi
WiFi Modem Enabled
Enter Access Point Name (SSID): MyWirelessRouter(Router-Specific response)
Select WiFi Security:
1. WPA2 (Recommended)
2. WPA
3. WEP128 (Not PCI Compliant)
4. WEP64 (Not PCI Compliant)
5. None (Disables Security)
Enter Security Mode: 1 (Router-Specific response)
Enter Security Key: MyPassword(Router-Specific response)
Dynamic IP Address (DHCP On) (Y/N)? N (Router-Specific response)
Change Static IP Address: 0.0.0.0 (Y/N)? Y
New: 192.168.1.105 (Router-Specific response)
Change Gateway Address: 192.168.1.1 (Y/N)? Y
New: 192.168.1.1 (Router-Specific response)
Change Subnet Mask: “255.255.255.0” (Y/N)? N (Router-Specific response)

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Periodically force modem reset if no call received (Y/N)? Y (normally “N”)
Reset modem if more than __ hours pass since last call (1-72)? 25
Reset Modem Now? y
The access point name and security settings are the same name that you would use connecting a laptop to
your wireless network.
If your network automatically assigns IP addresses, answer yes for DHCP On. If answered “yes”, you will not
be asked for the various IP addresses. If “no”, you’ll need to set the device’s IP address, the gateway
address and the subnet mask.
The option is given to periodically reset, or reboot, the WiFi modem. In most cases this should be left off.
However, if a site has intermittent connection issues, the modem can be set to automatically reset if it nothing
connects to it for the set amount of hours. For instance, if the WiFi is only used to remotely gather totals every
night at 2:00 AM, then a setting for 25 hours will cause a reboot if no connection was seen by 3:00 AM the
following day.
Lastly, you’ll be asked if you wish to reset the modem now. Normally answer “y”. If you need to change a
setting, answer “n” then use “SET WIFI” to correct the setting. If no restart is performed, the settings won’t
take effect until the next restart.

NOTE: This only resets the modem, not the entire FSC3000™; however, if you are connected
via WiFi, this will drop your connection.

Once the modem resets (using a PC connected on the same network) login to the FSC3000™ using a
terminal emulation program with the IP address of the socket modem.
SHOW WiFi – If “Set WIFI” hasn’t been used to give the modem any settings, “SHOW WIFI” will report:
Wi-Fi not set yet, use SET WIFI
The “Show WiFi” command will first tell what socketdevice the flags are set for, if any. If it reports “No Modem
Enabled” or “Cell Modem Enabled”, for example, then the wrong flag is set. If a modem is plugged in and set
up, the command-line will resemble the following:
P>show wifi
WiFi Modem Enabled
Access Point Name (APNSERV): MyWirelessRouter (Router-specific response)
WiFi Security: WPA2 (Recommended)
Security Key: MyPassword (Router-specific response)
Static IP Address: 192.168.1.200
Gateway Address: 192.168.1.1
Subnet Mask: “255.255.255.0”
Port Number: 10001
Periodic WiFi resets: Off
WiFi status: Configured
Show Modem Responses (Y/N)? N
SHOW SYSTEM
As part of the “Show System” command, if the option flag for the WiFi modem has been set, just after version
information, it should show “WiFi Modem:” followed by:
Not Found: Either there is no physical modem plugged into the socket, or it is not communicating
Not Configured: The modem is present, but user has not used ”Set WiFi” to give the modem connection
information

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Configuring: The modem has been given setup information, but has not yet seen the access point
Configured: The modem has at some time connected to the access point. It may or may not be connected to
the access point at this instant, but the given settings are proven to be valid:
P>show sys
FSC3000: R/W Chipkey
Card Record Version #: 6.01a – Built: 7/01/11 – Serial #:
Loader Ver: 1.01A June 20,2005 Loader2: 1.02A FPGA Ver: 3.0
Wifi Modem: Configured

IMPORTANT: The FSC3000's network port setting is set to 2101 during manufacturing. It
might have been changed during the FSC3000's network setup. Make sure the port settings
match.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 15


Section 2 Passwords
The FSC3000™ (FSC) is designed to meet PA-DSS requirements for support of system access, password
control and configuration. This section provides an overview of these controls.
Password support has been designed to provide the control necessary to manage the system and let the
merchant/site owner meet their needs under PCI DSS compliance. A predefined “Admin” user and “Partial”
access user are available under a new installation (cold started system). A “Remote” access password is
always a requirement when entry through the internal modem or TCP/IP port is made.

IMPORTANT: Phoenix for Windows users: there is a character limit of 10 total characters for
the Partial Access mode.
and users: there is a character limit of 15 total characters for the Partial Access mode and
Remote Aceess paswords.

Under initial configuration of a cold started FSC, the system has been designed to allow site configuration by
a Partial user using the default login (issue “hello” with password of “hello”). To be PCI compliant a card
swipe is not allowed at a fuel island terminal until the default passwords have been changed and the system
has been started.

NOTE: Pump control testing can be done by issuing the “SET PUMP ON” command.

To start the system it is recommended that the installer have the site owner issue the “SET ADMIN” to modify
the default passwords for Remote, Partial and Admin. If necessary the site owner can then create one of
five (5) additional users for the installer to complete operational tests or provide an employee access to the
system. See below for more information on creating users.

IMPORTANT: It is required that after the Admin password is changed the site owner should
record it and store it in a safe and secure location. If the Admin password is lost it cannot
be retrieved from the system and a cold start will be required.

Below are some basic guidelines for password management. Please refer to your M030001_PA1 PA-DSS
Implementation Guide for additional information:
1. Change Partial, Remote and user passwords every 90 days (Admin password will be forced to change
every 90-days).
2. When changing passwords, the new password should not be the same as any of the previous four (4).
3. Passwords for Admin, Partial, Remote and users should always be unique.

IMPORTANT: If the User or Admin passwords are entered incorrectly six (6) consecutive
times, the User or Admin will be suspended for 30 minutes before another login attempt is
allowed. If the Admin is not locked out, the Admin can reset the User password with the “SET
ADMIN” command.

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Although the system access and password control discussed above is always in place, additional controls
are imposed when the follow networks are enabled. As the site owner, you are required to maintain PCI DSS
compliance when these networks are in use at your fuel site(s).

Bankcard processing hosts:


Buypass (Firstdata)
NBS Bank
Paymentech (Chase)

MasterCard Fleet processing hosts:


Comdata (Terminal Fuel)
ComdataPOS (Retail Host)
T-Chek or TCH (EFSLLC)
CFN
For further information on installing your system, refer to M030001 (U.S.) or M030007 (U.S and Canada
EMV) “Payment Application Data Security Standards (PA-DSS) Implementation Guide for Maintaining PCI
Compliance on theFSC3000™ Fuel Site Controller.”

IMPORTANT: Reading the PA DSS guide is required for System Installers and Controlling
Merchants for PCI DSS compliance.

2.1 Security Levels


2.1.1 Show Access
The Show Access password is an optional password to lock down the system from users viewing system
configuration when direct connected. To enable this function see "Set Password" command

2.1.2 Remote Access (Modem Password or Ethernet)


The Remote Access password is required when accessing the FSC3000™ system using the internal dial-in
modem or Ethernet network port. The default, case-sensitive password is “hello”. This password will
automatically be requested when first connected to the FSC3000™ system. Once the Remote Access
password is entered, the system prompt “r>” or "l>" will be displayed (where r> = modem and l> = Ethernet).

2.1.3 Partial Privileged Access (or “Main Password”)


The PartialPrivileged Access password is accessible from the system prompt “r>” ">" or "l>". When “hello”
is entered, the system prompt “ENTER MAIN PASSWORD:” will be displayed. The default, case-sensitive
Partial Privileged Access password is “hello”. This password functions in two (2) ways. Once the Partial
Privileged Access password is entered, the Partial Privileged Access prompt will be displayed.
Direct connected – “P>”
Modem connected - “R>”
Ethernet connected – “L>”

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2.1.4 Logout
To log out of Privileged Access type: Bye <ENTER>

NOTE: The system will automatically log out of Privileged Access after ten minutes of
keyboard activity.

1. Prior to “SYSTEM START” command:


This password will allow full access to every command for initial configuration. Because the system is not yet
started, cards will not be processed.
2. After “SYSTEM START” command:
The Partial Access password will be limited to these select commands:
Show - System, Version, Flags, PCT x, FIT x, VIT x, Transaction CF
Install Pump x (clear pump sentry)
Set Fueltype (change product prices
PCF Automated management commands - Card backup/restore/update
Passthru

2.1.5 User Access


The system supports up to five (5) defined users that have access to all commands except “SET ADMIN,
SET NETWORK, or SET FLEET.” Individual users can be set up to see bank card ISO numbers (first six (6)
digits) in the transactions when performing “SHOW TRANSACTION” commands. Users can also be limited
to the number of days of system access. To access the system using a User password, type “LOGIN” <user
name>. A prompt for the User’s password will be displayed. Once the User password is entered, the user
prompt “(User Name)>” will be displayed.

2.1.6 Admin Access


The Admin is the predefined user who has access to every command. It is recommended that the Admin
account only be used if the “SET ADMIN, SET NETWORK, or SET FLEET” commands are needed. The
Admin account is limited in access to the system through only a Direct or Dial-in connection. A
User account is needed to access the FSC3000™ system if a TCP/IP connection is in use. The
Admin password should be stored in a safe location. Once the Admin password is entered, the prompt
“Admin>” will be displayed.

2.2 Set Admin (Admin Login Required)


The Set Admin command allows for the management of the supported five (5) additional users of the
system, and clears the system log. This command will not be available when connected using Ethernet.
Once theFSC3000™ system is started, only the Admin will be able to access this command.
Type: Set Admin <ENTER>
Administrator Menu
1. Create User (free:x)
2. Delete User
3. Show User(s)
4. Change Password(s)
5. Clear Event Log
Select Administrator option or press [ENTER] to exit:

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2.2.1 Create User
The Create User option allows up to five (5) other users of the system. Each user can be set up to either see
or not see bankcard ISOs and can be configured to define a time limit (in days) to system access.
Enter a new (case sensitive) USER name: Tech (maximum 10 characters)
Passwords MUST be a minimum length of eight (8) characters (max 15), contain
at least one numeric digit, one lower-case character and one upper-case
character.Special characters are optional.
Enter Password for Tech: *******
Re-enter to confirm password: *******
When viewing transactions can this user see a bankcard's ISO (Y/N)? Y
Is this a time limited User (Y/N)? y
Enter number of days allowed (15 max): 15
USER "Tech" has been successfully created!

2.2.2 Delete User


The Delete User option allows for the deletion of users from the system.

2.2.3 Show User(s)


The Show Users option displays all users defined in the system. If the user was defined as a limited-time
user, the user’s remaining time will also be displayed.
Select “Administrator” option or press [ENTER] to exit: 3
User1: Tech - (limited time access: 1 day)

2.2.4 Change Set Passwords


The Change Set Passwords command changes the passwords for Show access, Remote Login Access,
and Partial Privileged Access, Administrator and all defined Users. Each Password can be up to 6
characters and is not case sensitive.

2.2.5 Clear Event Log


The Clear Event Log option clears the system log. Refer to Show Log (Saving Log) and the “M030001 PA1-
PA-DSS Implementation Guide” before clearing the system log.

2.3 System Start


The System Start command is a one-time command that activates the FSC3000™ system, allowing
transactions to be processed. Before this command can be performed, the “SET ADMIN” command (option
4) must be used to change the factory default passwords.
Type: System Start <ENTER>
Type: Set Password <ENTER> ENTER 'SHOW' PASSWORD:
ENTER "MAIN' PASSWORD:
ENTER "MODEM" PASSWORD:
ENABLE 'SHOW' PASSWORD (Y/N)?

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2.4 Password Recovery
Due to the requirements of PA-DSS compliance, password recovery is no longer available. It is up to the
system owner to secure the passwords. If the Administrator password is lost, the FSC3000™ system will
require a cold start and must be reprogrammed to regain Admin access.

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2.5 Cold Start Procedure

Figure 2-1 FSC3000™ Cold Start Procedure


To cold start the FSC3000™:
1. Power down the unit by unplugging the power cord on the rear panel.
2. Plug the power cord back in and at the same time, push and hold the two (2) front panel buttons.
3. A “Beep” will sound.
4. Release the front panel buttons.
5. The front panel display will show that the FSC has been cold started.
Make sure the system is operational.

IMPORTANT: A cold start will reset the FSC3000 to factory default settings. All card records
and transaction data will be erased.

On the initial FSC3000™ setup it is recommended that the distributor wait to issue the “Set Admin” &
“System Start” commands until the system has been fully configured and tested. Pump control testing can be
done by issuing the “SET PUMP ON” command. FIT functionality can be tested by swiping a card to receive
the “System Stopped…” message.

NOTE: The “System Start” command must be issued before network testing can be
performed.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 21


Section 3 Show Flags
The FSC3000™ software has options that can be purchased. All software options should be verified to be
correct when the FSC3000™ is received. To do this, issue the following command:
Show Flags <ENTER>
FSC3000 PA-DSS Certified Version: 2.0
App Ver: 1.14c Serial #: 123456
DPC Options: 10.04A Gilbarco/Wayne
11.01C Tokheim
FPGA Ver: 2.0
Loader Ver: 1.02A Jun 30, 2005
Loader2 Ver: 1.02B

SERIAL #: 12345 (Number needed when adding options to system)


MAX CARDS: 65000 (Maximum number of cards FSC3000 purchased)
SERIAL #: 12345 (Number needed when adding options to system)
(Maximum number of transactions FSC3000
MAX TRANS: 2000
purchased)
(Weights & Measures – max three-minute total
W&M 3 MIN PUMP TIMER: disabled
fueling times)
(Weights & Measures – only allows 1, 10,
W&M PPU FLAG: disabled
100, 1000 pulse rates)
Not Used, Do Not SetUK FLAG: disabled (Disabled)
Not Used, Do Not SetENABLE
disabled (Disabled)
CHIPKY REASONABI:
(Allows direct control of electronic
DPC FLAG: ß ENABLED
dispensers)
AUTOGAS FLAG: disabled (Allows use of Autogas cards)
(Allows 2 network connection devices –
DUAL HOST AVAILABLE: disabled
modem, etc.)
PAC-PRIDE CARD RECORD: disabled (Pacific Pride Fueling Network)
(Record transactions when pump in Bypass –
RECORD BYPASS TRANS (SF024): disabled
PCMs only)
COMDATA FLAG: disabled (Network)
T-CHEK FLAG: disabled (Network)
EFS FLAG: disabled (Network)
TCH FLAG: disabled (Network)
FLEET1 FLAG: disabled (Network)
CFNÂ FLAG: disabled (Network)
NBS/BANK FLAG (SF015): disabled (PCI Network)
NBS/FMGC FLAG (SF016): disabled (Network)
QUARLES FLAG: disabled (Network)
PAYMENTECH FLAG (SF025): ß ENABLED (PCI Network)
GENERIC NETWORK FLAG: disabled (Network)
KARDALL IPH FLAG: disabled (Network)
INTEVACON NETWORK FLAG: disabled (Network)
QUICK FUEL NETWORK FLAG: disabled (Network)
FEDERATED NETWORK FLAG: disabled (Network)
COMPANY CARD NETWORK FLAG: disabled (Network)
ATIO-NET NETWORK FLAG: disabled (Network)
IRVING FLAG: disabled (Network)

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 22


SHELL FLAG: disabled (Network)
(Allows card updates to be performed via USB
USB KEY FLAG: disabled
key)
(Define device in socket - Blank/1 = modem, 2
SOCKET DEVICE: 1
= Bluetooth, 3 = WiFi, 4 = Cell modem)
PRICE SIGN SUPPORTED: ß ENABLED (Allows price sign functionality)
(Allows misc. collection of data under
LOYALTY CARD FLAG
Paymentech and NBS/CHASE Bank)
(Support for net/gross pulser values, FCL
BULK PLANT FLAG
only)
TIERED DISCOUNTS: (Tiered pricing against Gasboy track 2 data)
(Provides tiered pricing prompt for network
TIERED ACCOUNTS:
cards and tiered pricing for PCF based cards)
MAX# OF DTCs:
MAX # OF FITs:
MAX # OF PUMPS:
EXECUTING OUT OF FLASH
FLASH ADDRESS BLOCKS:
0:100000-17FFFF (7E4B) Main App 8:500000-57FFFF (7E4B)
1:180000-1FFFFF (8512 [035D] 9:580000-5FFFFF (8512)
2:200000-27FFFF (5E23) Prod Ship 10:600000-67FFFF (57E8) PCI Cert
3:280000-2FFFFF (BLNK) 11:680000-6FFFFF (BLNK)
4:300000-37FFFF (1B30) 12:700000-77FFFF (4D02) Log Buffer
5:380000-3FFFFF (5A64) 13:780000-7FFFFF (BLNK) Sys Params
6:400000-47FFFF (1B30) 14:800000-87FFFF (3140) Boot Ldr
7:480000-4FFFFF (A168) USB Boot 15:880000-8FFFFF (FA90) FactoryUse
16:900000-97FFFF (5ECA) RAM

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 23


Section 4 Time Management
4.1 Set Time
To Set Time type: Set Time <ENTER>
Enter time (XX:XX AM/PM): (May enter in 24 hour or AM/PM format)

4.2 Set Date


To Set Date type: Set Date <ENTER>
Enter Date (MMM DD, YYYY): (Month is entered as APR for April, JUN for June,
etc.)

4.3 Set Time Change

NOTE: Time changes are not automatic in the FSC3000™. Time changes must be set up
using the steps below.

To Set Time Change type: Set Time Change <ENTER>


Enter date when time is moved BACK 1 hour: Inactive
Enter date when time is moved FORWARD 1 hour: Inactive
BACK 1 hour: INACTIVE
FORWARD 1 hour: INACTIVE

4.4 Set System Time


To Set System Time type: Set System Time <ENTER>
Set system ON time (Y/N)? N
Set system OFF time (Y/N)? N
Set 'RECEIPTS ONLY' time (Y/N)? N
Set time adjust (Y/N)? N (Enter N for this)

NOTE: This feature allows an offset in seconds (a plus or minus value) applied at midnight to
account for system clock drift.

4.5 Set Light


To Set Light Time type: Set Light <ENTER>
Enter light ON time: Inactive
Enter light OFF time: Inactive
Light ON time: Inactive
Light OFF time: Inactive

NOTE: This setting applies to the Lighted keypad and card reader on supported terminals

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 24


Section 5 Fuel Types & Tank Setup
5.1 Fuel Types
5.1.1 Set Fueling Units
One of three (3) units of measure can be associated with the fuel types. These are simply labels; no
conversion is done.
To set Fueling Unit type: Set Fueling Unit <ENTER>
Enter fueling UNIT 1: GALLONS
Enter fueling UNIT 2: LITERS
Enter fueling UNIT 3: QUARTS

NOTE: When defining fueltype codes refer to the specific networks in "Host Specific Setup
Options " on page 92.

5.1.2 Set Fueltype


Up to 3216 products in the system can be defined. Each product’s name, unit of measure label, Price Sign
Grade (if enabled), and price per unit and network product code can be set. If the Price Sign feature is
enabled, there is an additional field used to assign the Price Sign Grade.
To set fuel type, type: Set Fueltype # <ENTER>.

# Name Units Price PTECH COM UNI FMGC QsFN FLT1 CFN
1 UNLEADED GALLONS 1.000 001 0 051 002 12 40 04
2 PREMIUM GALLONS 1.000 002 0 053 004 09 41 05
3 SUPERREGULAR GALLONS 1.000 003 0 055 003 10 42 06
4 SPEC BULKMRKD FUEL GALLONS 1.000 004 0 017 N/A N/A N/A N/A
5 #1 DIESEL GALLONS 1.000 005 1 010 030 03 31 13
6 #2 DIESEL GALLONS 1.000 006 2 001 005 06 12 01
7 REEFER GASOHOL GALLONS 1.000 007 0 081 036 N/A 14 N/A
8 WINTER DSLPROPANE GALLONS 1.000 008 0 056 003 N/A 30 N/A
9 KEROSENE L.P.G. GALLONS 1.000 009 0 048 N/A N/A 32 N/A
10 UNLEAD BLK GALLONS 1.000 010 0 052 N/A N/A N/A N/A
11 LUBE OIL1 GALLONS 1.000 011 3 071 045 11 N/A 08
12 LUBE OIL2 GALLONS 1.000 012 3 072 822 N/A N/A 09
13 TRANS OIL GALLONS 1.000 013 3 075 808 N/A N/A N/A
14 COOLANT GALLONS 1.000 014 0 076 605 14 N/A N/A
15 PROPANE WATER GALLONS 1.000 015 0 080 039 N/A 39 17
16 E-85AIR GALLONS 1.000 016 0 090 000 N/A 45 29
17 ULS BIO 2% GALLONS 1.000 017 0 202 N/A N/A 55 N/A

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 25


18 ULS BIO 5% GALLONS 1.000 018 0 205 N/A N/A 56 N/A
19 ULS BIO 10% GALLONS 1.000 019 0 210 N/A N/A 57 N/A
20 ULS BIO 11% GALLONS 1.000 020 0 211 N/A N/A 58 N/A
21 ULS BIO 15% GALLONS 1.000 021 0 215 N/A N/A 59 N/A
22 ULS BIO 20% GALLONS 1.000 022 0 220 N/A N/A 60 N/A
23 BIO OFF RD GALLONS 1.000 023 0 230 N/A N/A 66 38
24 B2 BIO 2% GALLONS 1.000 024 0 260 N/A N/A 68 66
25 B2 BIO 5% GALLONS 1.000 025 0 261 N/A N/A 36 67
26 B2 BIO 10% GALLONS 1.000 026 0 262 N/A N/A 37 68
27 B2 BIO 11% GALLONS 1.000 027 0 263 N/A N/A 38 N/A
28 B2 BIO 20% GALLONS 1.000 028 0 264 N/A N/A 60 69
29 AVIATION GALLONS 1.000 029 0 084 N/A N/A 51 20
30 CNG GALLONS 1.000 030 0 016 N/A N/A 47 16
31 EXTRA GALLONS 1.000 031 0 000 N/A N/A N/A N/A
32 EXTRA GALLONS 1.000 032 0 000 N/A N/A N/A N/A

*<name> = Product DENIED when locally authorized.


TAX Included in price per unit: YES
ENTER (fuel table row # (1...32) or [RETURN] to exit):
The product table defaults to the products defined above. Fuel type names can be changed. If using
networks, the network product code must be mapped correctly to the product that is being set up. To set up
fuel type, enter the row that needs to be edited.
ENTER (fuel table row # (1...32) or [RETURN] to exit): 1

1 UNLEADED GALLONS 2.000 001 0 051 002 12 40 04

*<name> = Product DENIED when locally authorized.


TAX Included in price per unit........ YES
Enter NAME: UNLEADED
Enter UNIT of measure (1=GALLONS 2=LITERS 3=QUARTS): 1
Enter PRICE: 2.000 (decimal must be entered)
Enter PAYMENTECH fuel type code: 001 (only networks that are enabled will
prompt for code)
Enter UNIVERSAL fuel type code: 051 (except Universal which will prompt
always)
Enter FUELMAN/GASCARD fuel type code: 002
Enter CFN fuel type code: 04
Deny this product when LOCAL AUTHORIZATION is active and supported by the
network (Y/N)? Y
Map (or clear) this product to a Price Sign Product Grade (Y/N)? Y
(Only available if PRICE SIGN SUPPORTED is enabled (Optional))
Enter price sign grade (1-8) to map (zero to clear):
Enter (fuel table row # (1…32) or [RETURN] to exit):
Below is a list of networks, showing which fuel type network product code column that the specific network
will use when processing network cards.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 26


Quarels
Fuelman
Paymentech Comdata Universal Fueling FleetOne CFN
Gascard
Network

PTECH COM UNI FMGC QsFN FLT1 CFN


Atio-Net X

BUYPASS X

Card
X
Company

CFN X

Comdata X

EFS X

Federated
X
Co-op

FleetOne X

Generic X

Intevacon X

KardAll X

NBS - BANK X

NBS - FMGC X

Paymentech X

T-Chek X

TCH X

TCH - Irving
X
Oil

TCH - Shell
X
Canada

Quik Fuel X

5.1.3 Set Tiered Discounts


TheFSC3000™ allows you (when the proper flags are enabled) to assign 10 levels of discounted pricing for
each product available in the system. These “tiered” levels can be configured by the tier code or by specific
products. The Tiered Discounts section guides you through the usage of the “Set Tier” command.

NOTE: In order to use tiered pricing, you must have either the Tiered Discounts flag, or the
Tiered Accounts flag (see Section 5.1.5), or both tiered flags enabled on the FSC3000™.

To set tier discounts, type: set tier <ENTER>.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 27


TIERED DISCOUNTS TABLE
(displayed in tenths of a penny)

Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 10 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 11 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 12 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 13 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 15 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 16 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 17 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 18 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 19 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 20 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 21 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 22 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 23 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 24 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 25 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 26 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 27 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 28 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 29 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 30 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 31 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 32 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
1 - ENTER DISCOUNTS BY TIER CODE
2 - ENTER DISCOUNTS BY PRODUCT CODE
X - EXIT

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 28


The tiered discounts table defaults to the values above. To set discounts according to product, select option
2, then select the product for which you wish to set discounts.
SELECT OPTION: 2
ENTER PRODUCT CODE: 2
TIERED DISCOUNTS TABLE
(displayed in tenths of a penny)

Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

The Tiered Discounts Table will appear, as above, displayed in tenths of a penny. To change the discounts,
enter each desired discount. No entry will result in “no change”. Press “Enter” after each entry to proceed to
the next line.

Enter Tier 0 Discount: 3.9


Enter Tier 1 Discount: NO CHANGE
Enter Tier 2 Discount: NO CHANGE
Enter Tier 3 Discount: NO CHANGE
Enter Tier 4 Discount: 2.2
Enter Tier 5 Discount: NO CHANGE
Enter Tier 6 Discount: NO CHANGE
Enter Tier 7 Discount: NO CHANGE
Enter Tier 8 Discount: NO CHANGE
Enter Tier 9 Discount: NO CHANGE

TIERED DISCOUNTS TABLE


(displayed in tenths of a penny)

Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 2 3.9 0.0 0.0 0.0 2.2 0.0 0.0 0.0 0.0 0.0
ENTER PRODUCT CODE:
The Tiered Discounts Table will now display the changes you’ve made.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 29


To set discounts according to the tier encoded on the user’s card, begin the process by again typing: P>set
tier.
TIERED DISCOUNTS TABLE
(displayed in tenths of a penny)

Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 1 0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
PROD 2 3.9 0.0 0.0 0.0 2.2 0.0 0.0 0.0 0.0 0.0
PROD 3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 10 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 11 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 12 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 13 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 15 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 16 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 17 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 18 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 19 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 20 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 21 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 22 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 23 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 24 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 25 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 26 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 27 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 28 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 29 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 30 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 31 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 32 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0

1 - ENTER DISCOUNTS BY TIER CODE


2 - ENTER DISCOUNTS BY PRODUCT CODE
X - EXIT

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 30


The Tiered Discounts Table defaults to the above values. To enter discounts according to the tier embedded
on the card, select option 1, then enter the Tier Code that corresponds to the tier you wish to set.
SELECT OPTION: 1
ENTER TIER CODE: 0
Enter Tier 0 Discount For
Product 1 (0.0): 3.5
Product 2 (3.9): NO CHANGE
Product 3 (0.0): NO CHANGE
Product 4 (0.0): NO CHANGE
Product 5 (0.0): NO CHANGE
Product 6 (0.0): NO CHANGE
Product 7 (0.0): NO CHANGE
Product 8 (0.0): NO CHANGE
Product 9 (0.0): NO CHANGE
Product 10 (0.0): NO CHANGE
Product 11 (0.0): NO CHANGE
Product 12 (0.0): NO CHANGE
Product 13 (0.0): NO CHANGE
Product 14 (0.0): NO CHANGE
Product 15 (0.0): NO CHANGE
Product 16 (0.0): NO CHANGE
Product 17 (0.0): NO CHANGE
Product 18 (0.0): NO CHANGE
Product 19 (0.0): NO CHANGE
Product 20 (0.0): NO CHANGE
Product 21 (0.0): NO CHANGE
Product 22 (0.0): NO CHANGE
Product 23 (0.0): NO CHANGE
Product 24 (0.0): NO CHANGE
Product 25 (0.0): NO CHANGE
Product 26 (0.0): NO CHANGE
Product 27 (0.0): NO CHANGE
Product 28 (0.0): NO CHANGE
Product 29 (0.0): NO CHANGE
Product 30 (0.0): NO CHANGE
Product 31 (0.0): NO CHANGE
Product 32 (0.0): NO CHANGE
Entering a number for each product will set the discount at that number. Leaving the line blank and pressing
“Enter” will result in “no change”.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 31


The “Tiered Discounts” flag feature of theFSC3000™ was designed to support the tiered price code
embedded in the Track2 on your existing Gasboy cards. However, because of the many different Gasboy
Track2 formats available, the FSC3000™ has no knowledge of where to find the embedded tiered pricing
code. Therefore, you must configure the FSC to identify the position within the card’s Track2 data that
represents the Tiered Discount indicator. The configuration is done using the “SET CARDS” command.
P>
P>set cards
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice: 8
Card invalid after 3 BAD PINs (Y/N)?
Process ALL Voyager cards as PCF based (Y/N)? N
Set Track2 Position for Gasboy Tiered Discount Indicator (Y/N)? y
Enter Track2 'Price Level' Position: 24
--Track2 Position for Gasboy Tiered Discount Indicator: 24
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice:

5.1.4 Tiered Accounts


The Tiered Accounts feature of the FSC3000™ is designed to provide “Tiered” pricing against cards that
are always processed to a host enabled within the FSC3000™. When this feature is enabled, theFSC3000™
forces a specific prompt to always be presented before any other prompt that might normally occur for the
card in use.
The prompt used for Tiered Accounts is always the ‘D’ prompt found using the “SET PROMPTS” command.
The default message for this prompt is; “ENTER TIERED ACCOUNT # (zero to skip):” You can modify this
prompt to meet your needs, but consider leaving the “(zero to skip)” message. The “(zero to skip)” message
informs users who have not been assigned a tiered account on how to bypass the prompt.
See Tiered Discounts above for configuration of Tiered Pricing.
Configuring Tiered Accounts: To allow you to use the OPW Phoenix™ applications for managing Tiered
Accounts the support has been designed to work within the boundaries of the existing Proprietary Card File

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 32


setup. To enable Tiered Accounts you must first define the Card File on the FSC to use Odometer
Reasonability; do this by issuing the “SET CARDS” command.
P>set cards
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice: 2
Card/Account Records: 0 Out of possible 100 # of transactions: 100
Specify Card/Account record (Y/N)? y
--Card/Account file will be DESTROYED !!! Sure (Y/N)? y

Account #'s (Y/N)? y ← Required for Tiered Accounts


Expiration Date (Y/N)? N
Monthly Allocation (Y/N)? N
Daily Allocation (Y/N)? N
PIN # (Y/N)? N
Save Odometer Entries (Y/N)? y ← Required for Tiered Accounts
Odometer Reasonability (Y/N)? y ← Required for Tiered Accounts
Product Restriction (Y/N)? N
Quantity Restriction (Y/N)? N
Driver / Vehicle / Account Name (Y/N)? y
Verify 1 (Y/N)? N
Verify 2 (Y/N)? N
Verify 3 (Y/N)? N
Prompt-Seq. (Y/N)? N
Maximum Cards/Accounts: 100
1 - Specify Card/Trans Buffer Size
2 - Define Card/Account Record
3 - Clear Card Record Totals
4 - Reconcile Card Record Allocation
5 - Clear All Account Record Totals
6 - Reconcile Account Record Allocation
7 - Month End Totals
8 - Additional Options
9 - Card Buffer Placement (Currently in Simm 1)
X - Exit
Enter Choice:
P>
Now you must create cards in the proprietary card file to be used as account numbers that will be keyed in
during a network transaction. This is done by issuing the “INSERT CARD” command as follows;

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 33


P>insert card
Enter Card #: 1254031
Card type (S)ingle, (D)river, (V)ehicle: s
Valid (Y/N)? y
Account # (0-9999): 9999 ß Any cards created as a Tiered Account record must be assigned to
account number “9999”
Enable MISC entry (Y/N)? N
Enter current ODOM: Disabled ß Do not enter an Odometer Value for the card just press enter
When using Tiered Accounts, the Odometer Reasonability field references the Tiered Discounts table (0-9)
with values from 1-10. A value of zero indicates NO Discount or Reasonability. Reason codes from 11-15
can still be used for Reasonability without applying a discounted price to the card.

Odom Reasonability/Tiered Account CODE: 3 ß Account will use Tier


Discount ‘3’
Driver or Vehicle Name: Tier3
--Any more cards (Y/N)? N
SORT DONE
P>

Now, when a network-based card is swiped, the ‘D’ prompt message will be displayed. If the account number
of “1254031” is keyed in, the Tiered Discount price drop associated to the selected products level “3” value
will be applied.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 34


5.2 Tanks
5.2.1 Set Tank # (# = 1 to 8)
The FSC3000™ controller supports declining inventory. This command allows for the assignment of fuel
types to the tanks. When fuel is pumped, it is subtracted from the assigned tank. This setup is not required.

NOTE: This feature only supports straight products – no blending.

To set Tank, type: Set Tank #<ENTER>


Fuel Type Code (1-3216): Enter the fuel type number to assign the tank product
Enter Quantity: Enter the current inventory level of the tank
Tank LOW Quantity: Enter the level at which the FSC would display the tank is
low
Tank ##: (Product Name) Quantity: 0.0 LOW Level: 0.0

The Show Tank command can be used to verify setup.


Tank #1 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #2 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #3 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #4 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #5 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #6 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #7 UNLEADED Quantity: 0.0 LOW Level: 0.0
Tank #8 UNLEADED Quantity: 0.0 LOW Level: 0.0

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Section 6 Pump Setup
6.1 Mechanical Pumps
6.1.1 Configure PCT # (# = 1 to 8)
Originally, the FSC3000™ was designed to control mechanical pumps using a board called a PCT (Pump
Control Terminal). The ability to control mechanical pumps with an integrated PCT in the K800™ Hybrid
terminal and a board called a PCM (Pump Control Module) has since been added. The configuration of the
different mechanical pump interfaces, however, is still the same. The first step is to indicate the kind of
mechanical pump interface that the system will interface with. The system can support up to four (4) PCTs.
Even though the interfaces are not all the same, they are still configured as PCTs.
If using PCT (Mechanical), up to eight (8) positions per PCT (4 PCTs allow for 32 pumps) are supported.
If using PCM/K800 PCT– up to four (4) positions per controller (8 PCMs allow for 32 pumps) are supported.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 36


If using K800™ PCT or PCM (Mechanical), up to four (4) positions maximum are supported.
Type: Configure PCT # (K800 PCT and PCM addressable from 1 to 8)
Is this a K800 PCT or PCM (Y/N)? Y

6.1.2 Configure PCT # POS # (PCT 1 to 8 and POS 1 to 8)


The Configure PCT # POS # command configures each fueling point that is connected to the specific PCT.
Each fueling point is to be wired to a specific position on the pump interface.
Type: Configure PCT # POS # <ENTER>
PCT 1 Position 1 (Indicates what position is being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POSITION)
Enter Pulses Per GALLONS: 100 (Enter the pulse rate for the pump)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for
this pump)
Pump Sentry Options (Y/N)? Y (Protects against pulser\wire failure)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Secs): 60
Maximum time allowed between fueling pulses (Secs): 30
Enter Fueltype Code #: 1 (Enter the fuel type code for the product that will
be dispensed)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point mechanical
totalizer)
Repeat process to configure each position that is wired to a fueling point.

6.1.3 Install PCT # POS # (PCT 1 to 8 and POS 1 to 8)


The Install PCT # POS # command tells the system that a PCT position will be used.
Repeat process to install each configured position.

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6.1.4 Install PCT # (# = 1 to 8)
The Install PCT # command tells the system that the PCT is there and it should communicate with it.

6.2 Electronic Pumps Controlled by UPC


The FSC3000™ controller has been enhanced to support product restriction. The FSC3000™ controller
requires the UPC software to meet or exceed the following versions:
Gilbarco – 6.21A or greater
Tokheim – 1.03B or greater
Wayne – 7.05C or greater
Ruby CI / Commander – Base 40 or greater

6.2.1 Configure PCT # (# = 1 to 4)


The Configure PCT # allows for communication to a pump console or controller to control electronic pumps
through a device called a UPC (Universal Pump Controller). The UPC can emulate up to four (4) PCTs at
once. The interface uses a UPC to control the pumps. All system configurations will be referred to as a PCT.
If using a UPC as the PCT (Electronic):
Type: Configure PCT #
Is this a K800 PCT or PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y

6.2.2 Configure PCT # POS #


PCT 1 Position 1 (Indicates the position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for
this pump)
Pump Sentry Options (Y/N)? Y (Protects against pulser/wire failure)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Secs): 60
Maximum time allowed between fueling pulses (Secs): 30
Set Up Hose 1 (Y/N)? y
Enter Fueltype Code #: 1 (Enter the fuel type code)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
Set Up Hose 3 (Y/N)? N (Must match how the console reports hoses to the UPC)
Set Up Hose 4 (Y/N)? N
Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat the process to configure each position that is wired to a fueling point.

6.2.3 Install PCT # POS # (PCT 1 to 4 and POS 1 to 8)


The Install PCT # POS # command tells the system that a PCT position will be used.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 38


Repeat the process to install each configured position.

6.2.4 Install PCT # (# = 1 to 4)


The Install PCT # command tells the system that the PCT is there and to communicate with it.
EXAMPLE:

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 39


6.3 Electronic Pumps Controlled by DPC (Wayne)
6.3.1 Install Program
The first step of installation is to define the brand of electronic pumps that will be used and the
communication parameters of each pump. The FSC3000™ is designed to support up to eight (8) PCT
devices, but DPC is limited to the first four (4) PCTs.
Type: Install program
Install program (or Configure program if already installed)
SELECT DPC PROGRAM TO INSTALL
1: GILBARCO / WAYNE
2: GASBOY
ENTER SELECTION: (1)
INSTALLING, PLEASE WAIT... SUCCESSFUL! (Successful should appear after
installed)
**** DIRECT PUMP SETTINGS –Ver. 10.01D ****
Select pump types:
1-Gilbarco, 2-Wayne: (1)2
Set pump communication port:
Baud: 1-1200, 2-2400, 3-4800, 4-5760, 5-9600 -> (?)5
Character size: 1-7 bits, 2-8 bits -> (1)2
Parity: 1-Odd, 2-Even, 3-None -> (2)1
**** DIRECT PUMP VERSION: 10.01D ****
Pumps: Wayne
Baud rate: 9600, Data bits: 8, Parity: Odd, Stop bits: 1

6.3.2 Configure PCT # (# = 1 to 4)


The Configure PCT # command defines the PCT that is used for DPC.
Configure PCT # (# = 1 to 4)
Is this a K800 PCT or a PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y

6.3.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)


Configure PCT # POS #
PCT 1 Position 1 (Indicates the position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter pump's direct address (1): (Address that the pump will associate with)
Does this pump support dollar auths (Y/N)? y (should be set to yes)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for
this pump)
Pump Sentry Options (Y/N)?: Y (optional: electronic pumps usually provide
their own pump protection)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Seconds): 60
Maximum time allowed between fueling pulses (Seconds): 30
Set Up Hose 1 (Y/N)? y
Enter Fueltype Code #: 1 (Enter the fuel type code)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)

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Set Up Hose 3 (Y/N)? N (Must match the pump mapping)
Set Up Hose 4 (Y/N)? N
Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat process to configure each position for each fueling point.

6.3.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)


The Install PCT # POS # command tells the system that a PCT position will be used.
Install PCT # POS # (Repeat process to install each configured position)

6.3.5 Install PCT # (# = 1 to 4)


The Install PCT # command tells the system that the PCT is there and to communicate with it.
Install PCT # (Repeat process to install each configured PCT)

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 41


6.4 Electronic Pumps Controlled by DPC (Gilbarco)
6.4.1 Install Program
The first step is to define the brand of electronic pumps that will be used and the communication parameters
of each. The FSC3000™ is designed to support up to eight (8) PCT devices, but DPC is limited to the first
four (4) PCTs.
Type: Install program
Install program (or configure program if already been installed)
SELECT DPC PROGRAM TO INSTALL
1: GILBARCO / WAYNE
2: GASBOY
ENTER SELECTION: (1)
INSTALLING, PLEASE WAIT... SUCCESSFUL! (Successful should appear after
installed)
**** DIRECT PUMP SETTINGS –Ver. 10.01D ****
Select pump types:
1-Gilbarco, 2-Wayne: (?)1
Select transmission delay:
1-Normal, 2-Short, 3-Shorter, 4-The shortest: (1)
Set pump communication port:
Baud: 1-1200, 2-2400, 3-4800, 4-5760, 5-9600 -> (5)4
Character size: 1-7 bits, 2-8 bits -> (2)2
Parity: 1-Odd, 2-Even, 3-None -> (3)2
**** DIRECT PUMP VERSION: 10.01D ****
Pumps: Gilbarco, Transmission Delay: Normal
Baud rate: 5760, Data bits: 8, Parity: Even, Stop bits: 1

6.4.2 Configure PCT # (# = 1 to 4)


The Configure PCT # command defines the PCT that is used for DPC.
Configure PCT # (# = 1 to 4)
Is this a K800 PCT or a PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y

6.4.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)


Configure PCT # POS #
PCT 1 Position 1 (Indicates position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter pump's direct address (1): (Address that the pump will associated with)
Select dispenser type: 1-Standard, 2-Without SF, 3-Highline -> (1) (Use
Standard unless instructed by Tech Support)
Does this pump support dollar auths (Y/N)? y (should be set to yes)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for
this pump)
Pump Sentry Options (Y/N)? Y (optional: electronic pumps usually provide their
own pump protection)
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Seconds): 60
Maximum time allowed between fueling pulses (Seconds): 30
Set Up Hose 1 (Y/N)? Y
Enter Fueltype Code #: 1 (Enter the fuel type code)

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 42


Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
Set Up Hose 3 (Y/N)? N (Must match the pump mapping)
Set Up Hose 4 (Y/N)? N
Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat process to configure each position for each fueling point.

6.4.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)


The Install PCT # POS # command indicates to the system that a PCT position will be used.
Install PCT # POS # (Repeat process to install each configured position)

6.4.5 Install PCT # (# = 1 to 4)


This Install PCT # command indicates to the system that the PCT is there and to communicate with it.
Install PCT # (Repeat process to install each configured PCT)

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 43


6.5 Electronic Pumps Controlled by DPC (Gasboy)
6.5.1 Install Program
The first step of installation is to define the brand of electronic pumps that will be used and the
communication parameters of each pump. The FSC3000™ is designed to support up to eight (8) PCT
devices, but DPC is limited to the first four (4) PCTs.
Type: Install program
Install program (or Configure program if already installed)
SELECT DPC PROGRAM TO INSTALL
1: GILBARCO / WAYNE
2: GASBOY
ENTER SELECTION: (2)
INSTALLING, PLEASE WAIT... SUCCESSFUL! (Successful should appear after
installed)
**** DIRECT PUMP SETTINGS –Ver. 10.01D ****
Select pump types:
1-Gilbarco, 2-Wayne, 3-Gasboy: (1)3
Set pump communication port:
Baud: 1-1200, 2-2400, 3-4800, 4-5760, 5-9600 -> (?)5
Character size: 1-7 bits, 2-8 bits -> (1)2
Parity: 1-Odd, 2-Even, 3-None -> (2)3
**** DIRECT PUMP VERSION: 10.01D ****
Pumps: Gasboy
Baud rate: 9600, Data bits: 8, Parity: None, Stop bits: 1

6.5.2 Configure PCT # (# = 1 to 4)


The Configure PCT # command defines the PCT that is used for DPC.
Configure PCT # (# = 1 to 4)
Is this a K800 PCT or a PCM (Y/N)? N
Is this a UPC/DPC (Y/N)? Y

6.5.3 Configure PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)


Configure PCT # POS #
PCT 1 Position 1 (Indicates the position being configured)
Enter Pump #: 1 (Enter the pump # that is connected to this PCT POS)
Enter pump's direct address (1): (Address that the pump will associate with)
Enter Pulses Per GALLONS: 100 (set to 1000)
MAX Fuel to be dispensed per transaction: 10 (Largest tank to be filled for
this pump)
Pump Sentry Options (Y/N)?: Y
Pump Sentry: ENABLED
Maximum time allowed for fueling (Minutes): 5
Maximum time allowed to retrieve pump handle (Seconds): 60
Maximum time allowed to detect first fueling pulse (Seconds): 60
Maximum time allowed between fueling pulses (Seconds): 30
Set Up Hose 1 (Y/N)? y
Enter Fueltype Code #: 1 (Enter the fuel type code)
Enter Tank #: 1 (Enter Tank number – not required for proper operation)
Clear Pump Totals (Y/N)? N
Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer)
Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!)
Set Up Hose 3 (Y/N)? N (Must match the pump mapping)
Set Up Hose 4 (Y/N)? N

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 44


Set Up Hose 5 (Y/N)? N
Set Up Hose 6 (Y/N)? N
Set Up Hose 7 (Y/N)? N
Set Up Hose 8 (Y/N)? N
Repeat process to configure each position for each fueling point.

6.5.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8)


The Install PCT # POS # command tells the system that a PCT position will be used.
Install PCT # POS # (Repeat process to install each configured position)

6.5.5 Install PCT # (# = 1 to 4)


The Install PCT # command tells the system that the PCT is there and to communicate with it.
Install PCT # (Repeat process to install each configured PCT)

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 45


6.5.6 DPC – Gasboy Pump Mapping
This table illustrates the configuration of Gasboy pumps in the FSC3000™, as Gasboy uses a different
method for mapping pumps. Each Gasboy address represents a two-sided pump. Each side of the pump is
to be assigned to a separate FSC3000™ Poll ID, as demonstrated.

Gasboy Address Side FSC3000 Poll ID


1 1
1
2 2
1 3
2
2 4
1 5
3
2 6
1 7
4
2 8
1 9
5
2 10
1 11
6
2 12
1 13
7
2 14
1 15
8
2 16
1 17
9
2 18
1 19
10
2 20
1 21
11
2 22
1 23
12
2 24
1 25
13
2 26
1 27
14
2 28
1 29
15
2 30
1 31
16
2 32

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Section 7 Terminal Setup
7.1 OPW-FMS Fuel Island Terminals
7.1.1 Configure FIT # (1 to 12)
The FSC3000™ controller currently supports four (4) terminal types:

Terminals

K800 System2
DTC FIT500 C/OPT
(PV100) FIT

Change FIT Type (Y/N)? Y Y Y Y Y


Is this a DTC (Y/N)? Y N N N N
Is this a FIT500 (Y/N)? Y N N N
Is this a C/OPT (Y/N)? Y N N
Is this a K800 (Y/N)? Y N
*** (System2 FIT) *** (Default)
Enter Decline Message Timeout seconds: X X X X X
Enter Prompt Timeout Code (1...9): X X X X X
(Enable/Disable) Receipt Printer (Y/N)?X Y O O O
--Enter limit to receive receipts in days (0..99): 2 0 - 99 0 - 99 0 - 99
--Clear Receipt Counter (Y/N)? X X X X
(Enable/Disable) Keyboard Access (Y/N)?X O O O O O
Enter Keyboard Length (1..32): N O
Specify PCTs to shut off on E-Stop (Y/N)?
Change FIT Access to Pumps (Y/N)?
Limit FIT Access to Pumps (Y/N)?
Enter Valid Pumps (p1, p2,...):

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 47


Dedicated Terminal – When FIT access to pumps is limited to one specific pump, the terminal will behave in
the following way:
The FIT will not prompt for pump #.
When the transaction is finished and the terminal is set up for receipts, the terminal will prompt for receipt.
The system will then display what is configured:
Current Type: DTC Terminal
Change FIT Type (Y/N)? N
Enter Decline Message Timeout seconds: 15
Enter Prompt Timeout Code (1…9): 1
Issue Receipts (Y/N)? y
--Enter limit to receive receipts in days (0..99): NO Limit
--Clear Receipt Counter (Y/N)? N
DISABLE Keyboard Access (Y/N)? N
Enter Keyboard Length (1…32): 32
Clear Card Reader Error Counter (Y/N)? N
Change FIT Access To Pumps (Y/N)? N
FIT Installed
FIT INFO: CAT
CRIND
CRAD 1.2.5974
Island Terminal: DTC Terminal
Decline Timeout: 15 SECONDS
Prompt Timeout: 15 SECONDS
Receipts: 2 NO Limit To Receive Receipt
Keyboard Access --ENABLED………Length: 32
Card Reader Error Counter: 2
LIST OF VALID PUMPS: 1
Or, if changing the FIT type, then the system will display the following:
Current Type: DTC Terminal
Change FIT Type (Y/N)? y
Is this a DTC (Y/N)? Y
Is this a FIT500 (Y/N)?
Is this a C/OPT (Y/N)?
Is this a K800 FIT (Y/N)?
Enter Decline Message Timeout seconds: 15
Enter Prompt Timeout Code (1…9): 1
Issue Receipts (Y/N)? y
--Enter limit to receive receipts in days (0..99): NO Limit
--Clear Receipt Counter (Y/N)? N
DISABLE Keyboard Access (Y/N)? N
Enter Keyboard Length (1…32): 32
Specify PCTs to shut-off on E-Stop (Y/N)? N
Clear Card Reader Error Counter (Y/N)? N
Change FIT Access To Pumps (Y/N)? N

7.1.2 Install FIT # (1 to 812)


This setting indicates to the system that the FIT is available and may communicate with it.

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7.2 VIT (Vehicle Identification Terminal) – PetroLink™
When the FSC3000™ is equipped with the PetroLink™ option the VIT and its position(s) will need to be
configured.

7.2.1 Install VIT x (VIT 1 to 4)


The configuration type and position(s) of each VIT must be defined to activate a specific PCT and position.
Type: Install VIT # <ENTER>
Type 8 (Y/N)? Y (PetroLink uses only type 8 VITs)

7.2.2 Configure VIT # (# = 1 to 4)


The Configure VIT # command can be used to configure all positions on the specific VIT. If desired,
configure specific positions using the command “Configure VIT x Position x”.

7.2.3 Configure VIT # POS # (VIT 1 to 4 and POS 1 to 8)


Each VIT and its position must be configured to activate a specific PCT and Position.
Type: Configure VIT # POS # <ENTER>
VIT x POSITION x
CONFIGURATION
|- Activate PCT x Position x
|- Authorize with Pump Handle: OFF
|- Maximum Disconnect Time (seconds): 5
|- Status Noise Threshold: 1
Enter new PCT: 1 (Defines which PCT will have a pump activated on)
Enter new position: 1 (Enter the position of the PCT to activate when VIU
detected)
Authorize with Handle ON (Y/N)?: N (Allows pump to turn on even if sensed on
immediately)
Enter Maximum Disconnect Time (seconds): 5 (Max time for VIT no longer
senses VIU)
Enter Status Noise Threshold: 1
Repeat the process to configure each VIT position.

7.2.4 Install VIT # POS # (VIT 1 to 4 and POS 1 to 8)


The Install VIT # POS # command indicates to the system that a VIT position will be used.
Repeat the process to install each configured position.

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Section 8 Display Prompts & Receipts
8.1 Dual Language
8.1.1 Set Language
The Dual Language feature allows the System2™ system to change its prompts and receipts to another
language. When the cards are set up in the buffer, they are assigned a language code. When the card is read
by the system it checks the card configuration to determine the language code. From this point on, the
terminals will prompt and print receipts in the card-assigned language.

NOTE: Network cards do not support dual language and will use Language 1, except in the
case of receipts.

Dispenser Terminal Control (DTC)-enabled systems use Language 2 to support DTC


terminals, messages and prompts must be configured in Artware.

To set Dual Language type: SET LANGUAGE <ENTER>.


Enable DUAL language (Y/N)? Y
--DUAL language Enabled

8.2 Receipts
The Receipts section allows configuration of the receipts header, trailer and body.

8.2.1 Format Receipt Header


The Receipt Header can support up to four (4) lines. The system can define a Header for each language and
network receipts. When configuring the network receipt header, never use more than two (2) lines.
To change the receipt header type: Format Receipt Header <ENTER>

Format Receipt Header ENTER Language 1 or 2 or N:


(1 - language 1, 2 – language 2, N Net-
Select the desired header
work)
Enter the header

NOTE: You will only be prompted for language selection if dual language is enabled.

Line 1 --> (Company name) Invert text (Y/N)?


Line 2 --> (Company name) Invert text (Y/N)?
Line 3 --> (Company name) Invert text (Y/N)?

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8.2.2 Format Receipt Trailer
The Receipt Trailer can support up to four (4) lines. The system can define a Trailer for each language and
network receipts. When configuring Network receipt trailer, never use more than two (2) lines.
To change the receipt trailer type: Format Receipt Trailer.

Format Receipt Trailer ENTER Language 1 or 2 or N:


(1 - language 1, 2 – language 2, N Net-
Select the desired trailer
work)
Enter the Trailer

NOTE: You will only be prompted for language selection if dual language is enabled.

Line 1 --> (Company name) Invert text (Y/N)?


Line 2 --> (Company name) Invert text (Y/N)?
Line 3 --> (Company name) Invert text (Y/N)?

8.2.3 Format Receipt Body


The system allows for the configuration of what is included, not included, the
order and text for language 1 or 2 for proprietary receipts. Network receipt
bodies are fixed and cannot be changed.
To change the receipt body type: Format Receipt Body.
Line # Language 1 Language 2 Code
1 CARD #: < > < > 1 <
2 CARD #2: < > < > 2 <
3 TRANS #: < > < > 3 <
4 PRODUCT: < > < > 4 <
5 GALLONSQUANTITY: < > < > 5 <
6 PPUPPG:$ < > < > 6 <
7 TOTAL $ < > < > 7 <
8 DRIVER: < > < > 8 <
9 VEHICLE: < > < > 9 <
10 ACCT NAME: < > < > 10 <
11 SITE ID: < > < > 11 <
12 MISC: < > < > 12 <
13 ODOM: < > < > 13 <
14 MPG: < > < > 14 <
15 LPHKM: < > < > 15 <
16 PUMP # < > < > 16 <
17 ACCOUNT #: < > < 17 <

ENTER (Show, Delete, Insert, exit, Line #):

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NOTE: Line 5 defaults to gallonsquantity to meet W&M requirements. For non-W&M sites, it is
recommended to reprogram to “QUANTITY:”

8.2.4 Receipt Body Code Variables


Each code represents the information that will be displayed in the receipt body when the receipt is printed. If
the transaction does not contain information for the specific transaction receipt, it will be excluded from the
body.
Code # Variable Code # Variable

1 Card # 1 18 Additional Prompt A


2 Card # 2 19 Additional Prompt B
3 Transaction # 20 Additional Prompt C
4 Product Name 21 Additional Prompt D
5 Quantity 22 Additional Prompt E
6 Price per Unit 23 Additional Prompt F
7 Total price 24 Additional Prompt G
8 Driver/Single Name 25 Additional Prompt H
9 Vehicle Name 26 Additional Prompt I
10 Account Name 27 Additional Prompt J
11 Site ID 28 Additional Prompt K
12 Miscellaneous Prompt 29 Additional Prompt L
13 Odometer Entry 30 Additional Prompt M
14 MPG 31 Additional Prompt N
15 LPHKM 32 Additional Prompt O
16 Pump # 33 Additional Prompt P
17 Account # 34 Additional Prompt Q
35 Additional Prompt R
36 Additional Prompt S
37 Additional Prompt T
38 Gross Quantity
39 Product Density

NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and
OPW shall not be responsible for communication issues.

NOTE: Codes 38 and 39 are only available when the “bulk plant” flag is enabled.

NOTE: The “>” character functions differently when used with a DTC. When placed at the end
of the message prompt, for example, “Enter Odom>”, the message on the screen is changed
to “>” and the first entry upon that first entry. This allows the user to see the entire entry when
the display message and entry are too long for the display.

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8.3 Prompts
8.3.1 Standard Prompts
The Standard Display Messages guide the customer through the fueling process with a series of prompts.
These prompts can be changed as needed, but their functionality cannot. When the customer first
approaches the terminals, the terminals will display as follows:
System Open – Display #8 & #9 alternating
System Closed Receipts only – Display #6 & #7 alternating
System Closed – Display #10

NOTE: DTC does not support alternating system open. It only supports displaying 8.

To format a display type: Format display # <ENTER>


Format Display 8
LANGUAGE 1 DISPLAY# 8:
^1^L PETRO VEND^M FUEL CONTROLS
Insert a 2 line Display Message (Y/N)? N
|Lang 1 |
^1^L PETRO VEND^M FUEL CONTROLS

NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and
OPW shall not be responsible for communication issues.

8.3.2 Format Display Default


The Format Display Default command provides the ability to reload the default display and additional
prompts without cold starting the FSC3000™. All previous changes made to the prompts will be completely
cleared.
To set Display Type: Format Display Default <ENTER>.
Display TYPE Options:
0 - NO Change
1 - 2x16
2 - 1x40
3 - 2x40 (Graphics)
ENTER OPTION: 3
DISPLAY: 2x40 - (GRAPHICS)

NOTE: Sometimes this command must be done twice for the additional prompts to change.

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8.4 FSC3000™ Default Display Prompts

NOTE: To be sure that the correct default display prompts are being utilized, configure using
ARTWare.

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NOTE: Percentage on Prompt 23 displays maximum gallons allowed.

NOTE: The “>” character functions differently when used with a DTC. When placed at the end
of the message prompt, for example, “Enter Odom>”, the message on the screen is changed
to “>” and the first entry upon that first entry. This allows the user to see the entire entry when
the display message and entry are too long for the display.

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8.4.1 Graphic Codes
When using graphics displays, the FSC3000™can change font and/or display images.

IMPORTANT: ALL Graphic Codes must be upper-case.

NOTE: Entering ^ { will cause the message to beep when displayed.

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8.4.2 Graphic Codes for PV200
Original Description /
Code PV200
PV200 Description
Insert Card – Right Stripe
^1 For PV200 “Insert Card” Swipe can be left or
right

Insert Card – Left Swipe


^2
For PV200 “Present Prox FOB”

Insert Optic Card


^3
For PV200 “Present Prox Card”

^4 Insert Chip Key

^5 Enter – Keypad

^6 Enter Odometer

^7 Enter Pump #

^8 Take Receipt

^9 Please Wait

^0 PetroVend Logo

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8.4.3 Update Customized Picture Files in the FIT500™
See the FSC operator’s manual for display formatting commands and their usage. Apart from prompt
formatting, the FIT500™ allows you to customize pictures to be displayed with a prompt. The following
sections explain how to prepare customizable pictures and use them with your system.

8.4.3.1 Display Formatting Commands


To combine a picture with text on the display, add "control character ^" and “picture code” to the graphic
prompt. See Section 8.4.1 for details. The picture can be associated with one or more display prompts. For
example:
^1 ENTER CARD
The prompt will display picture #1 and the text “ENTER CARD”.

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8.4.3.2 Picture Codes
According to the picture code the appropriate display picture is selected and displayed on screen. Currently,
the picture codes are characters from the range ‘1’ to ‘=’ and ‘a’ to ‘i’. According to the codes, OPT pictures
are numbered from #1 to #13 and from #49 to #57.
For picture customizable purposes these numbers will be used as the file names of your pictures. The image
from the file will replace the embedded picture. See the table below where code, number and file name
association is shown.
Picture Code Picture # File Name
'1' 1 1.bmp
'2' 2 2.bmp
'3' 3 3.bmp
'4' 4 4.bmp
'5' 5 5.bmp
'6' 6 6.bmp
'7' 7 7.bmp
'8' 8 8.bmp
'9' 9 9.bmp
':' 10 10.bmp
';' 11 11.bmp
'<' 12 12.bmp
'=' 13 13.bmp
'a' 49 49.bmp
'b' 50 50.bmp
'c' 51 51.bmp
'd' 52 52.bmp
'e' 53 53.bmp
'f' 54 54.bmp
'g' 55 55.bmp
'h' 56 56.bmp
'i' 57 57.bmp

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8.4.3.3 Picture Files
As described above, an appropriate file of the customizable version of the picture can replace each display
picture. Windows Bitmap compatible RGB encoded files (.bmp) are currently supported by the FIT500™
system.
You can create a file using any graphic software and save it to the USB storage device. Files must be named
according to the picture numbering scheme showed in table. Each customizable file must be placed under
the OPTPicture directory on the device’s drive to be detected by FIT500™ system.
EXAMPLE:
Three customizable files are placed on the storage device:

In this example the FIT500™ system will replace pictures #1, #2 and #10 with their
customizable versions for the display prompts using codes ‘^1’, ‘^2’ and ‘^:’.

8.4.3.4 Picture Update


To introduce a new customizable picture to the system:
1. Prepare a file of a picture you want to customize.
2. Save the file to the USB Storage Device.
3. Insert the USB Storage Device into the USB slot of the FIT500™ while its software is running.

4. Wait for the picture to be automatically updated.


5. Remove the USB Storage Device from the FIT500™.

NOTE: The main FIT500™ software must be running to detect a new picture. The picture
update process will run automatically with no user interaction other than inserting the USB
Storage Device. The system may run in any state (working or system down) with no restriction
to pictures being updated. Several pictures can be updated during one update process.

The customizable pictures will stay on the FIT500™ system up to the next update. The USB Storage Device
presence is necessary during update process only. You can remove the customizable picture and go back to
embedded one by updating the system with a zero-length file of the appropriate file name. The number of
customizable picture files can be limited by the internal FIT500’s storage capacity.

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The resolution of the customizable picture depends on the FIT500's display resolution. TheFIT500™
currently supports bitmap images of 640 pixels in width by 480 pixels in height (VGA size). Larger images are
acceptable but will be reduced to the above size when displayed.

8.5 Additional Prompts


The FSC3000™ controller can support Additional Prompts. These additional prompts were originally
designed for Network Cards, but can also be used for Proprietary Cards. The additional prompts allow you
the ability, just like the other prompts, to change the message. In addition, there is also the option to restrict
the number and type of input. The input can be alphanumeric, numeric, alpha numeric (hidden) or yes/no. If
dual language is enabled, different messages for language 1 & 2 can be set up Up to eight (8) additional
prompts can be assigned to each card/account type, but only nine (9) can be combined presented for a
single transaction with the order of precedence being Account Prompts, Driver/Single and then Vehicle.
EXAMPLE:
The cards Account is configured for 4 prompts, the Driver card with 4 and Vehicle with 4.
When prompted, the 4 account prompts will be presented, the 4 driver card prompt and only
the first vehicle card prompt.

NOTE: If using Network Cards, on the system do not modify the prompts used by the specific
networks. In addition, some prompts may need to be changed for a specific network.
Reference the following page as needed.

To format additional prompts: Set Prompt <ENTER>.

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NOTE: The following option is specific to Proprietary Cards ONLY and is NOT supported for
Host-Based Cards.

Enable Minimum Length Prompt entries (Y/N)?


(Card buffer – prompt Seq. must be enable to set this option)

Code Prompt Entry Max Min


A ^5^T^KREFER FUEL Y/N: Y/N 1 0
B ^6^T^KODOMETER: 123 6 0
C ^5^T^KTRIP #: ABC 12 0
D ^5^T^LOYALTY CARD #: ABC 2 0
E ^5^T^KPIN: *** 8 0
F ^5^T^KDRIVER ^LID: *** 16 0
G ^5^T^KVEHICLE ^LID: ABC 12 0
H ^5^T^KTRAILER ^LID: ABC 12 0
I ^5^T^KREFER ^LHOURS: 123 5 0
J ^5^T^KDRIVER LICENSE ^LSTATE: ABC 2 0
K ^5^T^KDRIVER LICENSE ^L#: ABC 25 0
L ^5^T^KADDR: BILLING #^LOR HOUSE #: ABC 20 0
M ^5^T^KVEHICLE LICENSE ^L#: ABC 20 0
N ^5^T^KTRAILER LICENSE ^LSTATE: ABC 2 0
O ^5^T^KTRAILER LICENSE ^L#: ABC 20 0
P ^5^T^KDRIVER NAME: ABC 16 0
Q ^5^T^KPURCHASE ^LORDER #: ABC 10 0
R ^5^T^KONTROL #: ABC 12 0
S ^5^T^J5 OR 9 DIGIT ^KZIP CODE: 123 9 0
T ^5^T^KMISC ^KENTRY 123 8 0

ENTER (prompt table row # (A-T) or [RETURN] to exit)


The table that follows provides a network prompt cross reference chart (if you are processing a card against
two networks that can use the same prompt but the chart reflects a different prompt string). You should
reformat the specific prompt string to present the dual use need.

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Section 9 Download
When a system first communicates with pump controllers and terminals, it downloads the configuration
related to each device. If information is changed after communication has been established with a configured
device, the FSC3000™ will need to download the configuration again.
All configurations can be downloaded by typing: Download <ENTER>
Device-specific configurations can also be downloaded separately:
Download PCT # (Leave out # to download all PCTs)
Configure PCT #
Configure PCT # Position #
Set Fueltype – When using DPC and prices are changed, price change on
pump must be performed by using download (type: download PCT)
Download FIT # (Leave out # to download all FITs)
Configure FIT #
Format Receipt Header
Format Receipt Trailer
Format Receipt Body
Format Display #
Format Keyboard #

NOTE: When using the preceding commands, the “Download” command must also be used.

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Section 10 Set Journal
To set up Journal Printer or USB key type: Set Journal <ENTER>.
Is Journal Printer Connected (Y/N)? Y
Set Journal Printer Options (Y/N)? Y
Print:
Account, Driver, Vehicle, Odom, And Misc (Y/N)? Y
Account #, Card 2 (Y/N)? Y
Prompt Responses (Y/N)? Y
Stop Line Skip Between Transactions (Y/N)? Y
Journal Error Option (Y/N)? Y
Enable Auth On Journal Error (Y/N)? Y
Print PCI System Log on First of Month (Y/N)? Y
Replying “Yes” to this prompt will cause the system to automatically print the current PCI log data with the
midnight totals of the last day of the month. Once printed, the FSC3000™ will automatically clear the log file
and start to continuously log system activity again. If set to “No”, see “SHOW LOG” for maintaining
compliance.
** USB KEY **
Enter Phoenix Site ID (000 - 998)or(999 to disable): 001
Allow Auths if USB Key is Not Inserted (Y/N)? Y

NOTE: USB Key support is only available on “REV C” FSC3000™ controller boards.

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Section 11 Show Log (Saving Log)
If an Office Journal is not installed, or it is preferred to not auto print the PCI log, log data must be manually
captured and stored to maintain PCI compliance. To manually capture PCI log data, use the following
procedure:
1. Connect to the FSC3000™ using a Terminal application that provides the ability to capture text. This
includes applications such as: HyperTerminal, ARTWare or Phoenix™ applications.
2. Login to the FSC3000™, enable “text capture” and select or define a new file name. Do not overwrite
an existing capture file that is not more than one year old.
3. From the command prompt: issue the command “SHOW LOG”.
4. After the log data has been completely displayed, turn off the terminal’s text capture feature.
5. The log file can only be cleared when logged in as the Admin. From the “Admin>” command prompt:
issue the “SET ADMIN” command and select the “Clear Event Log” option. This will clear the log flash
blank and then log an entry indicating that the clear process occurred.
6. Press “Enter” to exit the “Administrator Menu” and issue “Bye” to log off as the administrator. Make
sure all captured logs are saved for a minimum of one year.

NOTE: For more information about the PCI event log and retention requirements of the data
see OPW document “M030001_PA1-PA-DSS-Implementation-Guide.pd,f” Section 8.5.

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Section 12 FSC3000™ Memory Structure
The FSC3000™ memory is divided into three (3) sections as defined below.

12.1 Application Memory


This section of memory is used by the system for control and storage of the system configuration. The size of
this memory space is determined by the firmware version of the fuel site controller. As new features are
added the amount of application memory can increase and can change the amount of space available to
card/account memory when using memory level 3 or 4.

12.2 Transaction Memory


Transaction Memory is reserved for the storage of fuel transaction records. The number of available stored
transactions is specified when the FSC3000™ is purchased for the PV-Pro system is 500.
The FSC3000™ can be purchased with the following transaction memory levels:

Transaction Level # of Transactions


2 (Stdandard/default) 500
3 1000
4 2000
5 (Requires 2nd SIMM Card) 4350

12.3 Card/Account Memory


The Card/Account Memory is used for storage of the Proprietary Card File. The number of available cards
and accounts that can be stored is specified when the FSC3000™ is purchased. The PV-Pro system can
support up to 1000 cards.
TheFSC3000™ can be purchased with the following card/account memory levels (table represents memory
as of 1.16b):

# Cards & Min PCF Avg PCF Max Pcf


Card Memory Level
Accounts Options Options Options
2 (Stand-
2000 2000 2000 2000
ard/default)
3 8000 8000 8000 7580
4 64000 53925 18660 7580
5 (Requires 2nd
64000+ 150000 60472 24560
SIMM Card)

NOTE: As mentioned above in section 12.1, the maximum amount of card/account records
available will vary as FSC application memory increases. This condition should be considered
when purchasing the card memory level to meet your needs.

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NOTE: The “Avg PCF Options” counts are based on the following card file options being
enabled:

Account #'s
DailyAllocation
Card PIN with: Card INVALID after 3 BAD PIN Entries
Product Restriction
Quantity Restriction
Driver / Vehicle / Account Name
Additional Prompts (Prompt-Seq.)

12.4 Set Card Buffer (option 1) – Card/Transaction Size


The next step is to set the number of transactions to be stored. The system will display the maximum number
of transactions that can be stored based on the transaction level that was purchased. The next step will be to
set the card/account size.
To set up Card/Tran buffer type: Set Card Buffer <ENTER>.
1. Specify Card/Trans buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional OptionsSet Keyboard Card Control Data
9. Card Record Placement -Buffer A in SIMM 1Additional Options
10. Trans Record Placement -Buffer B in SIMM 1
X. Exit
Enter Choice: 1
NOTE: Transaction and Message Buffer will be CLEARED!! (Y/N)? Y
Enter # of transactions to be stored (max 2000): (Enter the number that is
displayed)
#NOTE: Transaction buffer will be CLEARED!! Are you sure (Y/N)? Y
Enter # of cards to be stored (max xxxxx):
1. Specify Card/Trans buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
9. Card Record Placement -Buffer A in SIMM 1
10. Trans Record Placement -Buffer B in SIMM 1
X. Exit
Enter Choice:

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12.4.1 Set Card Buffer (option 2) – Card/Account Options
The Card/Account Options define how the card/account file will be set up.
Except for Card Level 2 (2000) and 3 (8000), Card Level 4 (64000) is limited to the number of cards/accounts
the system can hold based on the number options defined for the card/accounts. The more options that are
assigned, the larger the individual card/account size increases, therefore decreasing the number of
card/accounts that can be fit into the card/account buffer (memory).

NOTE: Unless otherwise noted, to modify options, the card buffer must be redefined. You will
need toclear and re-enter all card/account records. Include any of the options that follow in the
initial setup if they will be used at a later date.

Available options and how they work are described in the sub-sections that follow:

12.4.2 Account #
When the Account # option is enabled a 4-digit account number can be assigned to each card. An
associated account record must also be inserted into the card file. This account number lets you group cards
together for reporting purposes and fuel control restriction. When driver/vehicle cards are used with
Accounts enabled, the use of cards assigned to an account is restricted without a corresponding
drive/vehicle card from the same account. If a Driver or Vehicle card is not assigned to an Account (shown as
card# being assigned to Account #: 0000), that card is treated as a Maintenance/Global card and is allowed
to fuel with any card assigned to any account.

NOTE: This option must be enabled when Tiered Accounts is used.

EXAMPLE:
A driver card assigned to account “0112” can only fuel with a vehicle card assigned to account
“0112” or a vehicle card with an account of zero (“0000”). This also holds true in reverse for a
Vehicle card.

IMPORTANT: Whenever a driver or vehicle card assigned to a specific account is used with
another card assigned to account zero, fuel totals are accumulated against the assigned
account and each of the individual cards.

NOTE: Do Not create an account zero (0000) (and if a card is not assigned to an account)
don’t enter four zeros. Simply skip the entry when prompted for account number.

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12.4.3 Expiration Date
The Expiration Date option allows for the definition of a date when each card/account can no longer be used
in the system. This option is global and will require all cards/accounts to have the expiration date defined.

12.4.4 Monthly Allocation


The Monthly Allocation option is not recommended for multi-site systems. This option allows for the
definition of a monthly monetary amount limit for each card/account. This option is global and will require all
cards/accounts to have the amount defined. (See SET CARD – options 3, 4, 5, 6, 7 for more information
related to allocation.)

12.4.5 Daily Allocation


The Daily Allocation option allows for the definition of a daily monetary amount for all card/account records.
This option is global and will require all cards/accounts to have the amount defined.

12.4.6 PIN #
The PIN # option allows a Personal Identification Number to be assigned to a single and/or driver card. Even
with this option enabled, PIN numbers for specific cards can still be disabled.
Card Invalidation:
This option is not available if the PIN # option is not selected. Card Invalidation allows for a card to be
deemed automatically invalid when the user enters three (3) consecutive bad PIN numbers. This option can
be changed via the re-definition of the card buffer.

12.4.7 Save Odometer Entries


The Save Odometer Entries option is not recommended for multi-site systems. This option allocates space
on the card record to store the last transaction odometer entry (Single & Vehicle Cards). This option must be
activated for MPG or KM/L calculations to be performed and for the use of the Odometer Reasonability
option. If the odometer reasonability option is not being used, then disabling this option is not recommended.
This option must be enabled in order to use “Tiered Accounts.”

NOTE: The system can still prompt for odometer entries if this option is not enabled. The
odometer will only be logged into the transaction.

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12.4.8 Odometer Reasonability
The Odometer Reasonability option is not recommended for multi-site systems. This option is available
when “save odometer entries” is selected. This option allows for the selection of an Odometer restriction
code for a Single or Vehicle Card that will reference the Odometer Reasonability Table. When a transaction
is performed, the currently entered odometer is checked against the previous stored odometer in the card
file. The difference is then compared to the odometer reasonability table with the code defined for that card. If
the mileage traveled is equal to or above the lower range and equal to or below the upper range the
odometer is considered reasonable and the transaction will continue. If the transaction mileage is higher than
the upper limit, or lower than the lower limit, the transaction mileage entry is considered unreasonable and
the system will respond in one of two ways. This option must be enabled in order to use “Tiered Accounts”.
Add information when using tiered accounts for the odometer reasonability field.
Accept the third bad entry and fueling is allowed
Reject the third bad entry and terminate transaction

NOTE: Odometer Reasonability Table Setup is required (if applicable).

12.4.9 Product Restriction


The Product Restriction option allows for the definition of a product restriction code to be assigned to each
card/account. This code defines which product(s) can be accessed. If product restriction may be needed at a
later date, enable this option and assign each card a code 00 for unrestricted.
Common Use: Single Cards (associated to vehicles) and Vehicle Cards (dual-card system) will restrict the
vehicle to the fuel type it uses.

NOTE: Product Table Setup is required (if applicable).

12.4.10 Quantity Restriction


The Quantity Restriction option allows for the definition of a quantity restriction code for each card/account
in order to limit how much fuel each transaction can pump. If Quantity Restriction may be needed at a later
date, enable this option and assign each card a code 00 for unrestricted. The Quantity Restriction option can
be set up to limit either by quantity or monetary, but not both.
Common Use: Single cards (associated to vehicles) and Vehicle cards (dual-card system) restrict the
transaction from pumping more than the tank size of the vehicle.

NOTE: Quantity Restriction Table Setup is required (if applicable).

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12.4.11 Driver/Vehicle/Account Name
The Driver/Vehicle/Account Name option lets you assign up to a nine (9) character entry for each account
or card record added.

12.4.12 Verify Prompts 1, 2, 3


The Verify Prompts option allows for three (3) of the additional prompts to be verified against the value set
up on the card. This is similar to another PIN number. For a Verified prompt to be presented, its letter must be
included in the Prompt Sequence string.

NOTE: Like some of the fleet card hosts, the Verify Prompts option is provided for when the
Proprietary Card File manager needs to track/allow fuel when tied to a specific reference such
as; Trip # or P.O. #.

12.4.13 Prompt-Sequence
As discussed in section 8.5 the Prompt-Sequence option allows for eight (8) added prompts for each card
type and account. These added prompts can be set up to have a predefined input such as alphanumeric,
numeric, yes/no and hidden with a maximum number of inputs. This option is enabled by default if the
Verified Prompts option is enabled.
To set up Card/Account buffer type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
X. Exit
Enter Choice: 2
Card/Account Records: Card/Account storage NOT yet defined
Specify Card/Account record (Y/N)? Y
-- Card/Account file will be DESTROYED!!! Sure (Y/N)? Y
Account #'S (Y/N)? Y
Expiration Date (Y/N)? Y
Monthly ALLOCATION (Y/N)? Y
DAILY Allocation (Y/N)? Y
PIN # (Y/N)? Y
-- Card INVALID after 3 BAD PIN Entries (Y/N)? Y
Save Odometer Entries (Y/N)? Y
Odometer Reasonability(Y/N)? Y
Product Restriction(Y/N)? Y
Quantity Restriction(Y/N)? Y
Driver / Vehicle / Account Name(Y/N)? Y
VERIFY 1 (Y/N)? N
VERIFY 2 (Y/N)? N
VERIFY 3 (Y/N)? N
PROMPT-SEQ. (Y/N)? Y
Maximum Cards/Accounts: 1911

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1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
X. Exit
Enter Choice:

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12.4.14 Set Card Buffer (option 8) - Set Keyboard Card Control Data
When the FIT is setup to allow card number entry after three consecutive bad reads of a card.

NOTE: Refer to specific FIT manual to enable option on the FIT

This option allows you to set the card control data which will be added to the end of the customer's entry. The
system then takes this new string and treats it as that customer's card data.
To set up Keyboard Card Control Data type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Set Keyboard Card Control Data
9. Additional Options
X. Exit
Enter Choice: 8

12.4.15 Set Card Buffer (option 89) – Additional Options


To set up Additional Options type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options8. Set Keyboard Card Control Data
9. Additional Options
X. Exit
Enter Choice: 89
Card invalid after 3 BAD PINs (Y/N)?
Discount in Percent (Y/N)?
Discard Leading Zeros on "Prompt_Seq." entries (Y/N)? Y
(Only if Prompt-Seq. in Card/Account record is enabled)
Process ALL Voyager cards as PCF based (Y/N)? Y (IMPORTANT – see below)
Prompt for Odometer on ALL Voyager cards (Y/N)? Y
Prompt for Vehicle Number on ALL Voyager cards (Y/N)? Y (saved as add.
prompt)
Mask card number on receipts (Y/N)? Y
Allow keyed cards (Y/N)? Y

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- Card valid after 3 BAD PINs
- Leading Zeros Discarded on "Prompt_Seq." Entries.
- All Voyager cards will process as PCF authorized
- Odometer will be prompted for
- Vehicle Number will be prompted for
- Card number will be masked on Receipt
- Keyed entry of Voyager cards allowed

IMPORTANT: “Process ALL Voyager cards as PCF-based” should only be enabled for non-
public sites. Enabling this option will allow every Voyager card to be accepted (offline).

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Section 13 Restrictions and Reasonability
13.1 Set Product Restriction
The Set Products Restriction table is used to define which products are valid for a specific code. This code
can then be assigned to a card and/or account. Code 0 is always set to “all products allowed”.
(Option 2) – Card/Account Options
Card/Account Buffer – The “Product Restriction” option must be enabled in order to use this setup option.
To set “Pump Restriction Table” type: Set Product Restriction <ENTER>
PRODUCT RESTRICTION CODES:
CODE 0 ** ALL Products Valid **
CODE 1: Valid Products: NONE
--Specify Code 1 (Y/N/X)? Y
Enter Valid Products (1-32)
è
CODE 2: Valid Products: NONE
--Specify Code 2 (Y/N/X)? N

CODE 14: Valid Products: NONE


--Specify Code 14 (Y/N/X)? N
CODE 15: Valid Products: NONE
--Specify Code 15 (Y/N/X)? N

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13.2 Set Quantity Restriction
The Set Quantity Restriction table is where code limits are defined either by currency or volume that can
be assigned to a card and/or account. This restriction limits each transaction to the amount assigned to the
code. This table can only support all codes as currency or volume limits, but not both. Code 0 is always
unrestricted.
(Option 2) – Card Management options
Card/Account buffer – The "Quantity Restriction" option must be enabled in order to use this setup option.
To set Quantity Restriction Table type: Set Quantity Restriction <ENTER>
QUANTITY RESTRICTION CODES: (values represent quantities)

Code 0: NO Restrictions
Code 1: 20
Code 2: 40
Code 3: 60
Code 4: 80
Code 5: 100
Code 6: 120
Code 7: 140
Code 8: 160
Code 9: 180
Code 10: 200
Code 11: 220
Code 12: 240
Code 13: 260
Code 14: 280
Code 15: 300

Qty restriction value options (Y/N)? NY


--Use values as $ (Y/N)? N

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13.3 Set Odometer Reasonability
The Set Odometer Reasonability table is where the ranges for the odometer reasonability feature are
defined. Each code is assigned a minimum and maximum mileage range. This range is then assigned to
either Single or Vehicle Cards. When a transaction is performed, the currently entered odometer is checked
against the previously stored odometer within the FSC3000™ card file. The difference is then compared
against the odometer reasonability table with the code defined for that card. If the mileage traveled is equal to
or above the lower range and equal to or below the upper range, the odometer is considered reasonable and
the transaction will continue. If the transaction mileage is higher than the upper limit, or lower than the lower
limit, the transaction mileage entry is considered unreasonable and the system will respond in one of the two
ways:
l Accept the third bad entry and fueling is allowed (bad odometer saved)
l Reject the third bad entry and terminate transaction
(Option 2) – Card/Account options
Card/Account Buffer – The "Odometer Reasonability" option must be enabled in order to use this setup
option.

NOTE: Code 0 assigned to a card will ignore reasonability.

To set Odometer Reasonability Table type: Set Odometer Reasonability <ENTER>.


1) Enter MINIMUM mileage: 0
Enter MAXIMUM mileage: 100

2) Enter MINIMUM mileage: 0


Enter MAXIMUM mileage: 250

3) Enter MINIMUM mileage: 0


MAXIMUM mileage: 500

14) Enter MINIMUM mileage: 150


Enter MAXIMUM mileage: 700

15) Enter MINIMUM mileage: 150


Enter MAXIMUM mileage: 10000

-- Change action after BAD ODOM entries (Y/N)? y


Allow fueling if 3 BAD ODOM entries (Y/N)? N

NOTE: PetroLink™ transactions using Odometer Reasonability will always deny fueling when
out of range, irrelevant of the above setting – allow fuel if BAD odometer entry.

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In order to use Odometer Entries when Tiered Accounts is enabled, set all minimum values to zero (0) and
maximum to nine (9) if Odometer Reasonability and Multiple Locations are not in use. If Odometer
Reasonability is in use, then the Tier and Odometer Reasonability table are shared when using codes 1-20.

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Section 14 Card/Account Management
14.1 Media Formats
When a proprietary media (ChipKey®s, magnetic cards, optical cards) is read from a standard terminal, the
terminal will match the media’s network number to one of the network numbers configured in the terminal. If
there are no matches, the terminal will send the card and network number to the FSC3000™ for processing.
If the FSC3000™ is unable to find a match, the terminal will display “INCORRECT CARD”. All non-
proprietary media is sent directly to the FSC3000™ for processing. The only exception to this rule is the VIU
in which the network is not checked and is sent directly to the FSC3000™ for processing. The Format is how
the FSC3000™ will see the media when read.
ChipKey®:
Proprietary System2
Format – NNNNCCCCCCCCCCCCCCC
(R/W only)
Proprietary K3000L Format – NNNNCCCCCC
Proprietary K800 Format – NNNNCCCC (ChipKey R/W)
Proprietary K800 Format – NNNNCCCCCC (all other software)
Magnetic Cards:
Proprietary System2 Format – NNNNCCCCCCCCCCCC
Proprietary K800 Format – NNNNCCCC
Non-Proprietary Format – Track 2 first 19 digits
Optical Cards:
Proprietary System2 Format – NNNNCCCCCC
Proximity:
26 BIT – 5 digit Format – CCCCC
26 BIT – 8 digit Format – FFFCCCCC (FFF = Facility code)

NOTE: Other formats could be supported.

VIU (Vehicle Identification Unit):


Format – NNNNCCCCCCCCC
Keypad:
Format – Up to 19 digits
(can be limited – Con-
figure FIT # Command)

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14.2 Special Card Formats (Magnetic Cards)
The FSC3000™ normally reads the first 19 digits of track 2 on magnetic cards. There are a few formats that
have a custom setup as defined below. When the Magnetic Card is read and the raw data format matches
one of the following formats below, the data will be reformatted to a format the card file can recognize.

Format # Raw Card Data Card setup in card file


1 =NNNN=DDDDVVVVAAAAAA=yymmQPLT NNNNDDDDVVVVAAAAAA
2 =NNNN=CCCCCCRRRAAAAAAVVVV=yymmQPP5M NNNNCCCCCCRRRAAAAAA
3 =NNNN=CCCCAAAAVVVV=yymmQP NNNNCCCCAAAAVVVV
4 ==NNNN=CCCCAAAA=====yymm== NNNNCCCCAAAA
5 ==NNNN=========VVVV=====QP NNNNVVVV

Raw card data fields:


=: Field Separator
N: System ID
D: Driver #
V: Vehicle #
A: Account #
C: Card #
R: Participant #
yymm: Expiration Date
Q: Quantity Restriction Code
P: Product Restriction Code
L: Price Level Code
T: Card Type
M: Manual Entry Code
"5": Must be in Format 2 Position

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14.3 Card/Account Adding/Modifying/Deleting
The PV-Pro system always allows cards/accounts to be added/modified or deleted through command-line,
but is high recommended all your card/account management should be done utilizing Phoenix software.

IMPORTANT: Any card/account managed through command-line when using Phoenix may
cause discrepancies in card/account and transaction data in Phoenix.

Insert Card
Edit card
Delete card
Insert VIU
Edit VIU
Delete VIU
Insert Account
Edit Account
Delete Account

IMPORTANT: Phoenix™ users should not use the above commands. All Card/Account
management should be performed using the Phoenix™ software interface.

When using the USB card update function (the USB key flag must be enabled), the card update file on the
USB key must have the same site ID as set up in the “Set Journal” command.
File – CUxxx (xxx = phoenix site ID)

14.4 Card/Account Reports


Print/Show <validity><source><category> Card <range>
Validity – Valid / Invalid
Source (If Validity is Invalid) - By Manager / By System (3 bad pins)
Category – Single / Driver / Vehicle
Range - #### / #### - ####
Print/Show Account # (leave out # for all accounts)
Print/Show Card Account #
Print/Show Card Account
Print Show Card Summary

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Section 15 Network Management
15.1 Processing of Cards to a Remote Host
The Multi-trucking Network Package for the FSC3000™ processes transactions to both private fleet and
standard bankcard hosts. From here on these will be referred to as networks. Private fleet networks typically
process cards branded to themselves and the FSC only routes those specific cards to their specific network.
Other fleet networks will accept another network’s cards through agreements between them. In most
scenarios of this type the FSC is able to make these adjustments through setup of the network itself.
Bankcard networks (those that accept standard retail cards) such as Visa, MasterCard, Discover and
American Express also accept some of the private fleet network cards. The FSC is again prepared to route
those cards based on setup. For a list and processing information of the networks currently available under
the Multi-trucking Network Package, contact your local sales representative. This section describes the basic
setup and configuration needs of the different networks.

15.1.1 Understanding Bank Card Processing


When a bankcard (Visa, MasterCard) is swiped, the FSC will connect to the network and pre-authorize
before the cardholder can fuel. Pre-authorization occurs since the final dollar amount of pay-at-the-pump
transactions are not known until the end of the sale. Under Visa and MasterCard rules issuing banks place a
hold on a card holder’s account for transactions originating from an automated fuel system for $1. From an
authorization perspective, For the FSC an the approval of a $1 pre-authorization request allows a transaction
of $75 or $150 (depending on card type). These limits are defined by Visa and MasterCard and when dollar
authorization is enabled the FSC controls these limits as defined.
See Fleet Table setup under Paymentech Host configuration for more information about configuring $1
authorizations.

NOTE: Currently, the FSC3000 does not support PIN-debit transactions.

Outside of customer specific network support, the FSC currently supports three different networks for the
processing of bankcards, BUYPASS (Firstdata), NBS/Bank and Chase Paymentech. By design, only one of
these networks can be purchased for use on the FSC at any given time. Enabling more than one of than can
create processing concerns and should not be attempted.

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15.2 Set Network (Admin Login Rights Required)
The Set Network command displays a menu that begins with network choices (those that are
enabled/purchased, up to 7 allowed per site) followed by additional configuration options (8-16) specific to
network support.
To Setup Networks type: set network
NETWORK CHOICES
1. ComdataPOS
2. CFN
3. T-CHEK
4. EFS
5. TCH
6. NBS\Bank
8. Set Time Zone
9. Set Fleet Table (Can use “SET FLEET” to access directly)
10. Perform Communication Test
11. Set Forced Trans Capture Time (Set no greater than 18 Minutes)
12. Force Transaction Capture......782 Seconds on Primary Host
13. Print Price and Total on Network Receipts: Yes
Display Price on Terminal Display: No
14. Configure Host Port(s) and devices
15. Create Registered Bank Card PINs (“Force Use of Bank Card PINs” is
enabled)
16. Synchronize System Clock with Host? No
Enter option number or press [RETURN] to exit: 2

NOTE: Networks (1-6) will only show when enabled.

15.2.1 Set Time Zone (option 8)


The Set Time Zone option allows you to define the time zone where the FSC is installed.
This setting must be configured for any host processing cards under the Universal Network Protocol. These
networks currently include: ATIO-Net, Company Card, EFS, Intevacon, KardAll IPN, any NBS (Bank, FMGC,
Pacific-Pride, Quarles or QuickFuel), TChek and TCH.

15.2.2 Set Forced Trans Capture Time (option 11)


The Set Forced Trans Capture Time option defines the maximum time in minutes to hold the last un-
captured transaction. The system will normally capture the last transaction on the back end of a current
transaction authorization to save on dial-outs. Setting this option to low will cause more dial-outs. Never set
more than 18 minutes (default 15 minutes). Paymentech requires a transaction capture time be no longer
than 20 minutes.
Enter the time interval (in minutes) to force host captures.
Enter ZERO to force a 45 second capture window:

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NOTE: This option was originally provided to throttle the number of dial-up phone calls made
when processing cards. With the use of TCP/IP connections now being the norm, the FSC
forces this timer to no less than 90 seconds whenever a transactions is completed. Therefore
this setting has become a catch all option to ensure transaction captures occur in a timely
fashion and it’s recommended to leave the system default of 15mins.

15.2.3 Print Price and Total on Network Receipts (option 13)


The Print Price and Total on Network Receipts option will remove Price and Total on network receipts.
This option should always be set to “Yes” when a bankcard network is in use.

NOTE: If you are processing cards to a second network where price and total is not desired,
you can set this option to “No” and then enable printing of price and total under ISO table setup
for bankcards.

The second prompt; “Do you want transaction price displayed on terminal (Y/N)?” will cause the FSC to print
the price per unit on the terminal when the “Use Pump x” message is shown.

15.2.4 Configure Host Port(s) and Devices (option 14)


The Configure Host Port(s) and Devices option allows for the definition of the type of device used for
network connectivity and the enabling of the secondary host and its device for connectivity. The Dual-Host
Flag must be enabled for the secondary host to be available (see SHOW FLAGS).
Enter option number or press [RETURN] to exit: 14
Modem setting for Primary Host: New OPW Host modem
Port unlocked and usable by all networks.
Change Primary Host device settings (Y/N)? y
1 - Change Modem type/init string
2 - Use TCP/IP connection device
3 - Lock Host Modem to Port
Enter option: 1
Configure init string for Primary Host modem;
'M' for 33.6k baud HOST modem.
'N' new 2400 baud HOST modem (purchased after 6/05).
'O' old 2400 baud HOST modem (prior to 6/05) OR US Robotics.
'C' to configure device specific string.
Enter option: O
Old OPW/US Robotics modem selected!

NOTE: When an Abierto/Systech IP converter is used to process transactions, option ‘O’ for
Old OPW/US Robotics modem should be selected.

Modem setting for Secondary Host: Old OPW/US Robotics Host modem
Port unlocked and usable by all networks.
Change Secondary Host device settings (Y/N)? y

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1 - Change Modem type/init string
2 - Use TCP/IP connection device
3 - Lock Host Modem to Port
Enter option: 3
Is the device specific to:
Company Card processing (Y/N)? N
Buypass processing (Y/N)? Y
ENABLE network processing on Secondary Host (Y/N)? y
Secondary Host ENABLED!

NOTE: When using a connection device specifically designed for use with a specific host,
such as the Buypass Micronode, option 3 must be used to lock the processing of a specific
hosts activity to that port.

Option 2 (Use TCP/IP connection device) should be used when the IP connection device does
not emulate modem functionality. The FSC will not send modem initialization strings, nor
expect modem response codes.

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15.3 Host Specific Setup Options
This section calls out the setup options that are specific to each host.
l "CFN" on the next page
l "Comdata (Terminal Fuel network, dial-up only)" on page 100
l "ComdataPOS" on page 102
l "EFS (Original EFS host)" on page 104
l "T-Chek" on page 109
l "TCH" on page 111
l "FleetOne" on page 113
l "NBS\FMGC (Fuelman\Gascard [FleetCor])" on page 115
l "NBS\BankCard & Quarels Fuel Network" on page 118
l "Paymentech" on page 121
l "Buypass" on page 130

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15.3.1 CFN
When CFN is selected the following options are specific to its setup:
NETWORK option settings NETWORK : CFN
1 - Site ID........................ 9998 (Provided by CFN)
Originator ID.................. 12345678901 (Do not change)
Header String.................. CFN (Do not change unless instructed by
CFN)
2 - Card Acceptor Name............. (Same as Site Name on other networks)
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 1200/2400 8N1 T60Y
12 - Call Statistics:
Answered: 0 Failed: 0 Busy: 0 Connect Time (secs): 0
13 - Additional Cards Processed:
CFN/Fuelman Dual Network....... Yes (Enabled by default)
T-Chek......................... No
Comdata ComChek................ No
ISO based: (Must be enabled in ISO to process)
MasterCard Fleet............. No
Fuelman & Gascard............ No
Wright Express............... No
14 - Connect after prompts complet.. No
15 - Host Status.................... Host DISABLED
16 - Price/Total on Orig/Legacy Cr.. Yes
Enter option number or press [RETURN] to exit:
1. Site ID
Site ID........................ 9998 (Provided by CFN)
Originator ID.................. 12345678901 (Do not change)
Header String.................. CFN (Do not change unless instructed by CFN)
2-4. Setup Options 2-4
Options 2- 4 should be set up with information from the network. The Technician should contact the
Merchant and/or CFN for information.
Like all networks, the “Site ID” is provided by CFN when the site is boarded. The “Originator ID” and “Header
String” are optional settings that are transmitted to host. They are available for edit but should not be
changed unless specifically directed by CFN.
Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time

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The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

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11. Communication Parameters
Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
CFN – Baud 1200 or 2400, 8 data bits, No parity, 1 stop. If using satellite, the baud rate can be configured at
9600 baud if needed.
12. Call Statistics
For Reference Only – The Call Statistics option provides the number of Answered, Failed, Busy
connections and the connection time. This will reset with every new batch.
13. Additional Cards Processed
This option allows for the processing of additional cards on the CFN network. It is recommended that
merchant/site owner check with a CFN representative to determine which cards can be enabled for
acceptance.

NOTE: To process T-Chek MasterCard Fleet and ISO based cards, they must enabled in the
ISO table.

When ISO cards are enabled and a bankcard host is in use, those cards listed above will process to CFN.
14. Connect After Prompts Complete
When CFN cards are swiped, the network will start the authorization process while the prompting is taking
place. When CFN is authorizing by TCP/IP, the connection is too fast and CFN will drop the connection if the
customer is taking too long to enter prompts. For CFN transactions to be authorized after prompting
completes, set to “yes."
15. Host Status
This option enables the CFN network for processing. This only has to be executed once.
16. Price/Total on Orig/Legacy Cards
This option enables the printing of price and total on receipts for original and legacy CFN cards.

NOTE: This supersedes the Option 13 “Print Price and Totals on Network Receipts” under the
general network setup.

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15.3.1.1 CFN Product Code Descriptions

CFN Product Codes

Code Description

1 DIESEL #2 LOW SULFUR

2 DIESEL #2 HIGH SULFUR RED DYE

3 DIESEL #2 CARB (CA ONLY)

4 UNLEADED REGULAR GASOLINE

5 UNLEADED MID-RANGE GASOLINE

6 UNLEADED PREMIUM GASOLINE

7 OIL QUART

8 OIL GALLON

9 OIL BULK

10 C-STORE 1

11 C-STORE 2

12 C-STORE 3

13 DIESEL #1 LOW SULFUR

14 DIESEL #1 HIGH SULFUR RED DYE

15 DIESEL #1 CARB (CA ONLY)

16 COMPRESSED NATURAL GAS

17 PROPANE

18 MISCELLANEOUS

19 LEADED SUBSTITUTE GASOLINE

20 AVIATION GASOLINE

21 DIESEL #2 LOW SULFUR RED DYE

22 KEROSENE - CLEAR

23 DIESEL #2 CARB RED DYE

24 REGULAR UNLEADED (CBG)

25 MID-GRADE UNLEADED (MTBE)

26 PREMIUM UNLEADED (MTBE)

27 METHANOL

28 LIQUID NATURAL GAS

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CFN Product Codes

Code Description

29 E85 UNLD (85% ETHANOL)

30 PURE ETHANOL

31 DIESEL #1 LOW SULFUR RED DYE

32 KEROSENE - DYED

33 DIESEL #1 CARB RED DYE

34 GAS REG UNL CBOB 10% ETHANOL

35 GAS MID UNL CBOB 10% ETHANOL

36 GAS PRE UNL CBOB 10% ETHANOL

37 BIO B50 DSL #2 ULTRA LO SUL DYED

38 DIESEL #2 ULTRA LO SULFUR DYED

39 DIESEL #1 ULTRA LO SULFUR

40 DIESEL #1 ULTRA LO SULFUR DYED

41 DIESEL #2 LS PREMIUM

42 BIO B50 #2 DIESEL ULTRA LO

43 DIESEL #2 CA PREMIUM

44 Gasoline Unl Reg Eth 10%

45 Gasoline Unl Mid Eth 10%

46 Gasoline Unl Prem Eth 10%

47 BIODIESEL B2 ULTRA LO DYED #2

48 BIODIESEL B5 ULTRA LO DYED #2

49 BIODISEL B10 ULTRA LO DYED #2

50 BIODIESEL B20 ULTRA LO DYED #2

51 DIESEL #1 LS PREMIUM

52 BIODIESEL B99 ULTRA LO DYED #2

53 ULTRA-LO DIESEL #2

54 BIODIESEL B99 ULTRA LO SUL #2

55 CAR WASH

56 TRUCK WASH

57 DEF Gallon

58 DEF 2.5 Gallon

59 DEF Bulk

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CFN Product Codes

Code Description

60 WEIGH SCALES

61 RACING GAS UNLD 100

62 RACING GAS LEAD 110

63 BIODIESEL B2 LO SULFUR #2

64 BIODIESEL B2 LO SULFUR DYED #2

65 RACING GAS LEAD 112

66 BIODIESEL B2 ULTRA LO SUL #2

67 BIODIESEL B5 ULTRA LO SUL #2

68 BIODIESEL B10 ULTRA LO SUL #2

69 BIODIESEL B20 ULTRA LO SUL #2

70 PARTICIPANT USE

71 PARTICIPANT USE

72 PARTICIPANT USE

73 PARTICIPANT USE

74 PARTICIPANT USE

75 PARTICIPANT USE

76 PARTICIPANT USE

77 PARTICIPANT USE

78 PARTICIPANT USE

79 PARTICIPANT USE

80 ULTRA LO PREMIUM DIESEL NO 2

81 ULTRA LO PREMIUM NO 2 DYED

82 ULTRA LO PREMIUM DIESEL NO 1

83 ULTRA LO PREMIUM NO 1 DYED

84 REG UNLD ETHANOL 7.7

85 MID UNLD ETHANOL 7.7

86 PRE UNLD ETHANOL 7.7

87 BIODIESEL B1 ULTRA LO SUL #2

88 BIODIESEL B1 ULTRA LO DYED #2

89 BIODIESEL B2 ULTRA LO SUL #2

90 BIODIESEL B3 ULTRA LO DYED #2

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 98


CFN Product Codes

Code Description

96 WASHROOM FACILITIES

97 LODGING

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15.3.2 Comdata (Terminal Fuel network, dial-up only)
The Comdata (terminal fuel) host should only be purchased when you are a private site that dispenses fuel to
its own employees (or at least to a controlled group of Comdata fleet customers, not open to the public). Card
prompting is specific to Fleet table account based setup.
When is selected there is an option 12 specific to its setup:
NETWORK option settings NETWORK : Comdata
1 - Site/Terminal ID...............
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Process USA Market MC? ........ NO
Process Canadian Market MC? ... NO
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 100


To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Process USA/Canadian Market
Setting the questions to “Yes” allows the different MasterCard Fleet cards defined by Comdata for the
appropriate North American markets to process to this host, when the MasterCard Fleet card is enabled in
the ISO table.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 101


15.3.3 ComdataPOS
The ComdataPOS host is used when the site is open to the public (or by private sites when a TCP/IP
connection is required). When using this host, card prompting is host driven.
When selected there are two options specific to its setup:
NETWORK option settings NETWORK : ComdataPOS
1 - Location Code..................
Dialup Device Type............. TRT2
Device Type Sub-Id............. 1
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Process USA Market MC? ........ NO
Process Canadian Market MC? ... NO
Enter option number or press [RETURN] to exit:
1. Location Code…
Like all networks the “Location Code” (Site ID) is provided by Comdata when the site is boarded. The “Dialup
Device Type” and “Device Type Sub-Id” are optional settings that are transmitted to host. They are available
for edit but should not be changed unless specifically directed by Comdata.
2-4. Setup Options 2-4
Options 2- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 102


Enter option number or press [RETURN] to exit: 7
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Process Market Specific
Setting these questions to “Yes” allows the different MasterCard Fleet cards defined by Comdata for the
appropriate North American markets to process to this host when the MasterCard Fleet card is enabled in the
ISO table.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 103


15.3.4 EFS (Original EFS host)
The EFS network processes two card types, the original, branded as the “EFS National Bank TransAction”
card and the “EFS TransActionCard Universal.” In order for the FSC to process these cards, now part of the
“EFS LLC” network, the EFS network flag must be purchased.
When selected, there is an option 12 specific to its setup:
NETWORK option settings NETWORK : EFS
1 - Site/Terminal ID...............
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Processed via IP (no ENQ/LRC).. NO
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 104


To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Processed via IP
When processing transaction via an Abierto IP converter this option must be set to “Yes.” It tells the FSC to
analyze responsiveness to whether the transactions are being processed over IP or dialup fallback (when an
IP connection cannot be made). When an IP connection is made the FSC knows that modem based protocol
controls are not supported so it should not process the packets as such.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 105


15.3.5 QuikQ
NETWORK option settings NETWORK : QuikQ

1 - Station Code................... HI0002


Site Password.................. jHa86i9Ya2 (prompted when Station Code is
entered)
Site Pin Code.................. BQumv4QHiV (prompted when Station Code is
entered)
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. On
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 0
11 - Communication Parameters....... 9600 7E1 T60Y
Enter option number or press [RETURN] to exit:
Product Table

# Name U Price QuikQ COM UNI FMGC QsFN FLT1 CFN TCH
1 UNLEADED G 2.111 001 0 051 002 12 40 04 019

15.3.5.1 Product Code Table


Policy Product Description
Unit/Tractor 001 Unleaded Regular
Unit/Tractor 002 Unleaded Plus
Unit/Tractor 003 Unleaded Super
Unit/Tractor 004 Unleaded 4
Unit/Tractor 005 Unleaded 5
Unit/Tractor 006 Unleaded Methanol (5.7% blend)
Unit/Tractor 007 Unleaded Plus Methanol (5.7% blend)
Unit/Tractor 008 Super Unleaded Methanol (5.7% blend)
Unit/Tractor 009 Unleaded Methanol (7.7% blend)
Unit/Tractor 010 Unleaded Plus Methanol (7.7% blend)
Unit/Tractor 011 Unleaded Ethanol (5.7% blend)
Unit/Tractor 012 Unleaded Plus Ethanol (5.7% blend)
Unit/Tractor 013 Super Unleaded Ethanol (5.7% blend)
Unit/Tractor 014 Unleaded Ethanol (7.7% blend)
Unit/Tractor 015 Unleaded Plus Ethanol (7.7% blend)
Unit/Tractor 016 Methanol / Leaded
Unit/Tractor 017 Ethanol / Leaded
Unit/Tractor 018 Leaded
Unit/Tractor 019 Regular Diesel #2
Unit/Tractor 020 Premium Diesel #2

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 106


Policy Product Description
Unit/Tractor 021 Diesel #1
Unit/Tractor 022 Compressed Natural Gas
Unit/Tractor 023 Liquid Propane Gas
Unit/Tractor 024 Liquid Natural Gas
Unit/Tractor 025 M-85
Unit/Tractor 026 E-85
Unit/Tractor 027 Unleaded - Reformulated 1
Unit/Tractor 028 Unleaded - Reformulated 2
Unit/Tractor 029 Unleaded - Reformulated 3
Unit/Tractor 030 Unleaded - Reformulated 4
Unit/Tractor 031 Unleaded - Reformulated 5
Unit/Tractor 036 Racing Fuel
Unit/Tractor 037 Super Unleaded Methanol (7.7% blend)
Unit/Tractor 038 Unleaded Methanol (10% blend)
Unit/Tractor 039 Unleaded Plus Methanol (10% blend)
Unit/Tractor 040 Super Unleaded Methanol (10% blend)
Unit/Tractor 045 B2 Diesel Blend 2% Biodiesel
Unit/Tractor 046 B5 Diesel Blend 5% Biodiesel
Unit/Tractor 047 B10 Diesel Blend 10% Biodiesel
Unit/Tractor 048 B11 Diesel Blend 11% Biodiesel
Unit/Tractor 049 B15 Diesel Blend 15% Biodiesel
Unit/Tractor 050 B20 Diesel Blend 20% Biodiesel
Unit/Tractor 051 B100 Diesel Blend 100% Biodiesel
Unit/Tractor 052 Ultra Low Sulphur #1
Unit/Tractor 053 Ultra Low Sulphur #2
Unit/Tractor 054 Ultra Low Sulphur Premium Diesel #2
Unit/Tractor 055 Ultra Low Sulphur Biodiesel Blend 2%
Unit/Tractor 056 Ultra Low Sulphur Biodiesel Blend 5%
Unit/Tractor 057 Ultra Low Sulphur Biodiesel Blend 10%
Unit/Tractor 058 Ultra Low Sulphur Biodiesel Blend 11%
Unit/Tractor 059 Ultra Low Sulphur Biodiesel Blend 15%
Unit/Tractor 060 Ultra Low Sulphur Biodiesel Blend 20%
Unit/Tractor 061 Ultra Low Sulphur Biodiesel Blend 100%
Unit/Tractor 099 Miscellaneous Fuel
Unit/Tractor 140 DEF (bulk)
Unit/Tractor 300 Kerosene : Low Sulphur
Unit/Tractor 301 White Gas
Unit/Tractor 302 Heating Oil
Unit/Tractor 303 Bottled Propane
Unit/Tractor 304 Other Fuel (Non-Taxable)
Unit/Tractor 305 Kerosene : Ultra Low Sulphur
Unit/Tractor 306 Kerosene : Low Sulphur (Non-Taxable)
Unit/Tractor 307 Kerosene : Ultra Low Sulphur (Non-Taxable)
Unit/Tractor 399 Miscellaneous Other Fuel
Unit/Tractor 808 Non-Diesel
Unit/Tractor 826 Terminal Fuel

Unit/Tractor 101 Motor Oil


Unit/Tractor 104 Oil Filter
Unit/Tractor 106 Anti-Freeze

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 107


Policy Product Description
Unit/Tractor 107 Washer Fluid
Unit/Tractor 108 Brake Fluid
Unit/Tractor 128 Synthetic Oil
Unit/Tractor 137 Other Lubricants
Unit/Tractor 138 DEF (Individual)
Unit/Tractor 145 AntiGel
Unit/Tractor 800 Winter Charges
Unit/Tractor 820 Scales
Unit/Tractor 821 Truck Wash

Trailer 816 Trailer Wash


Trailer 032 Diesel Off-Road (#1 & #2 Non-Taxable)
Trailer 033 Ultra Low Sulphur Diesel Off-Road (Non-Taxable)
Trailer 034 Biodiesel Blend Off-Road (Non-Taxable)
Trailer 035 Ultra Low Sulphur Biodiesel Blend Off-Road (Non-Taxable)

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 108


15.3.6 T-Chek
The T-Chek network processes cards branded as “T-Chek Systems” cards. In order for the FSC to process
these cards, now part of the “EFS LLC” network, the T-Chek network flag must be purchased.
When selected there is an option 12 specific to its setup:
NETWORK option settings NETWORK : T-CHEK
1 - Site/Terminal ID...............
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Process TCHEK MasterCard? ..... NO
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 109


To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Process MasterCard Fleet
In order for the FSC to send T-Chek MasterCard Fleet cards to the T-Chek host, this option must be set to
“Yes” and the MasterCard Fleet card must be enabled in the ISO table.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 110


15.3.7 TCH
The TCH network processes cards branded as “TCH” or “TCH Express” cards. In order for the FSC to
process these cards, now part of the “EFS LLC” network, the TCH network flag must be purchased.
When selected there is an option 12 specific to its setup:
NETWORK option settings NETWORK : TCH
1 - Site/Terminal ID...............
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Process TCH MasterCard? ..... NO
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 111


To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Process MasterCard Fleet
In order for the FSC to send TCH MasterCard Fleet cards to the TCH host, this option must be set to “Yes”
and the MasterCard Fleet card must be enabled in the ISO table.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 112


15.3.8 FleetOne
The FleetOne network processes the branded “FleetOne” cards.
When selected there are two options specific to its setup:
NETWORK option settings NETWORK : FleetOne
1 - Merchant ID....................
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Processed via IP (ignore LRC).. YES
Enter option number or press [RETURN] to exit:
1. Merchant ID
Although shown as “Merchant ID” this is like the “Site ID” or “Terminal ID” shown on other networks, it is
provided by network when the site is boarded.
2-4. Setup Options 2-4
Options 2- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed

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Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Process via IP
When processing transactions through an Abierto IP converter this option must be set to “Yes.” It tells the
FSC to analyze responsiveness to whether the transactions are being processed over IP or dialup fallback
(when an IP connection cannot be made). When an IP connection is made the FSC knows that packet based
LRC’s are not sent so it does not run a process to validate this value.

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15.3.9 NBS\FMGC (Fuelman\Gascard [FleetCor])
The Fuelman\Gascard network processes several different card types all branded as either “Fuelman” or
“Gascard”.
When selected, there is an option 12 specific to its setup:
NETWORK option settings NETWORK : NBS\FMGC
1 - Site/Terminal ID...............
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Manual Entry Pre-String........
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk

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To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Manual Entry Pre-String
When the FSC is processing Fuelman\Gascard cards to this host and,
l it’s a private/customer controller site where,
l all Gascard cards are assigned to a specific customer account
l the site chooses to enable keyboard entry
This option can be used to allow the Gascard specific cards to be keyed in strictly based on the embossed 6-
digit number.
To configure this option:
Enter option number or press [RETURN] to exit: 12

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Enter the 11 digit number that precedes the 6 digit card number
embossed on the FuelMan/GasCard card intended for keyed entry.
Enter an alpha character to clear the string:

NOTE: Entering an alpha character allows the merchant to clear this setting from use.

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15.3.10 NBS\BankCard & Quarels Fuel Network
The NBS\BankCard and Quarles Fuel Network (NBS) networks are both bankcard processing hosts that will
process any card configured and activated in the ISO table. The Quarles Fuel network is also supports a
Quarles proprietary card with additional processing rules specific to Quarles.
NETWORK option settings NETWORK : NBS\BankCard or Quarles
1 - Site/Terminal ID...............
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Reset ISO table to defaults ?..
13 - Force Bankcard Security Code .. No
14 - AVS Prompting for Bankcards.... Zip Code:No
Billing Addr\House # prompt.... House #:No
15 - Dollar Auth Max Limit.......... $75
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed

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Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Reset ISO Table Defaults
Selecting this option and answering ‘Y’ will set the ISO table back to cold start defaults. Once this operation is
performed you must configure the ISO table and set the desired cards to process as “Active” or nothing will
process to this host.
Reset ISO table to default values?
You will be required to reactivate ALL cards
processed to NBS. RESET NOW? y
-- ISO Table reset to DEFAULT settings!

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NOTE: Under Quarles, their proprietary cards would still process.

13. Force Bankcard Security Code


See below for information about and how to configure this option.
14. AVS Prompting
This option enables the prompting of ZIP Code and/or House Number prompting. These networks can be
setup to prompt as a theft deterrent only or collect and send the information to the host for validation.
Enter option number or press [RETURN] to exit: 14
Prompt for "Zip Code" on bankcards (Y/N)? y
Prompt for "Billing Addr\House #" on bankcards (Y/N)? n
Use AVS prompting as deterrent ONLY,
customer entries will NOT be sent to host
and fueling will always be allowed (Y/N)? y

NOTE: When using this feature and the prompts are configured to send, the NBS host will fail
the transaction for authorization even if the processing bank does not support or cannot
confirm the entered data. This creates a very strong reliance on every cards bank to correctly
support AVS prompting.

15. Dollar Auth Max Limit


As discussed in "Understanding Bank Card Processing" on page 88, the standard rule for processing
bankcard transactions at a $1 authorization request means that max fueling cannot exceed a limit of $75.
Due to the request of some customers processing bankcards to the NBS host, they have asked that the FSC
still submits a $1 authorization request but allows a fueling amount greater than the $75 limit to occur. This
option allows the site owner to override the maximum fixed limited associated to a $1 request.
However, changing this value is not enough to make sure that a higher limit will be allowed to occur. You
must contact NBS and sign an agreement with them to accept the liability that comes with fueling more than
the Visa/MasterCard defined limits. If not, the host will never authorize for a value higher than those defined
by the card issuer.
Enter option number or press [RETURN] to exit: 15
This entry allows you as the Site Owner to override the VISA/MC Max Dollar
fueling limit applied to a Dollar Authorization request.
NOTE: Support requests must be made with NBS before this change has affect.
Enter the Dollar Authorization applied limit: 75

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15.3.11 Paymentech
NETWORK option settings NETWORK : Paymentech
1 - Client #....................... 1234 (Provided by Paymentech)
Merchant #..................... 123456789012 (Provided by Paymentech)
Terminal #..................... 001 (Provided by Paymentech)
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Reset ISO table to defaults ?..
13 - Force Bankcard Security Code .. Yes
Training Screens Active ? ..... Yes
ON...(Active: Yes)............. 12:00 AM
OFF............................ 12:00 AM
14 - AVS Prompting for Bankcards.... Zip Code:Yes
Billing Addr\House # prompt.... House #:Yes
AVS prompts Deterrent ONLY..... Yes
Enter option number or press [RETURN] to exit:
1. Client #, Merchant # and Terminal #
When processing transactions to Paymentech there are three pieces of information provided by the network
when boarded. Based on the protocol used, these values are expected to be a specific length where; Client #
is 4-digits, Merchant # is 12-digits and Terminal # is 3-digits (typically assigned as “001”).
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

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Enter option number or press [RETURN] to exit: 7
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

11. Communication Parameters


Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
12. Reset ISO Table Defaults
Selecting this option and answering ‘Y’, will set the ISO table back to cold start defaults. Once this operation
is preformed you must configure the ISO table and set the desired cards to process as “Active” or nothing will
process to this host.
Reset ISO table to default values?
You will be required to reactivate ALL cards

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processed to Paymentech. RESET NOW? y
-- ISO Table reset to DEFAULT settings!
13. Force Bankcard Security Code
This feature allows the merchant/site owner to restrict fueling and/or meet requirements (for required fuel
training) before allowing credit cards to be processed at an unattended site. Specifically, many areas
throughout North America have restrictions on allowing the general public to fuel at an unattended fueling
location without being trained on the proper procedures to follow to avoid an accident or what to do in case of
an accident.
In order to support these requirements, the FSC supports a feature called “Bankcard Security Code” or
“Training Screens." The merchant/site owner enables a process that displays a fixed set of training screens
that the user must read and accept the responsibility of understanding the information presented before a
receipt can be printed providing the user a 5-digit security code specific to the card swiped that must then be
entered each time it’s presented at the terminal. If the presentation of training screens is not desired (or
allowed) the merchant can also manually train the card holder on proper operating procedures. Then,
entering the card holder's Access Code (or last 8-digits) at the FSC, by selecting option 15 (“Create
Registered Bank Card Security Codes”) from the “SET NETWORK” command menu, will give the 5-digit
security code directly tied to the card intend for use.
When registered bankcard processing is enabled and the current time falls between the programmed
ON/OFF times, any ISO enabled bankcard that has “Force Registered Bank Card PIN prompt” set to “Yes”
will force the FSC3000™ to prompt the user for the 5-digit Access Code assigned to their card.
If the user enters the correct Security Code, processing of the card to the network continues as normal. If not,
after three (3) failed attempts the system displays the “3 Bad Pins” message and returns to “Insert Card”
mode.

NOTE: To change Security Codes on all bankcards use the “SET SECURITY” command to
change the values used for generating the code.

It is the merchant’s responsibility to confirm the acceptability of this feature with local codes
before enabling.

Enter option number or press [RETURN] to exit: 13


This feature is intended for use at UNATTENDED Fueling Locations.
Enabling this feature will cause all ISO table enabled
cards with the "Force PIN" option set, to prompt for
a Security Code assigned to the card number BY THIS Site Controller.
Enable Registered Bank Card PIN Prompting (Y/N)? Y
Bank Card PIN prompting ENABLED!
Present Training Screens if PIN is UNASSIGNED or 3 BAD ENTRIES (Y/N)? Y
Training Screens ENABLED!
Present BITMAP screens instead of TEXT when FIT500 is in use (Y/N)? Y

NOTE: If no is entered, text only messages will displayed!

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BITMAP Training Screens ENABLED for FIT500 Terminals.

NOTE: It is the SITE OWNER's responsibility to make sure that the correct bitmaps are
installed on the FIT500™'s flash card. Bitmaps are displayed in order from 50.bmp through
57.bmp. See FIT500™ documentation for more information on using Bitmaps.

Present (P)etroleum or (C)NG text based Training Screens P/C: c


‘C’ = CNG based Training Screens will displayed!
‘P’ = Petroleum based Training Screen will displayed!
.
Enter Prompting ON time (HH:MM AM/PM): 12:00 AM
Enter Prompting OFF time (HH:MM AM/PM): 12:00 AM

NOTE: Each record in the ISO table needs to have the “Force Registered Bank Card PIN
prompt?” prompt set to “yes” to allow security code prompt presented at the fuel island
terminal.

IMPORTANT: Every FSC ships with same security table defined, therefore a Security Code
assigned to a card would be the same at every site. To ensure your site generates a unique
security code from another issue the “SET SECURITY” command and change the default
values:

P>set security
Enter NEW table values
ROW 1: 01 23 45 67 89
45 32 11 23 11
ROW 2: AB CD EF FE DC
Security CODE: 00
Enter CODE: 02

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Petrol Training Screens

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CNG Training Screens

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14. AVS Prompting
This option enables the prompting of ZIP Code and/or House Number prompting. This network can be set up
to prompt as a theft deterrent only,
l Where host AVS responses will be ignored
l To deny fueling if the AVS entries are confirmed as incorrect
l To deny if the entries cannot be validated or not supported by the bank.
Enter option number or press [RETURN] to exit: 14
Prompt for "Zip Code" on bankcards (Y/N)? y
Prompt for "Billing Addr\House #" on bankcards (Y/N)? y
Use AVS prompting as deterrent ONLY. Responses will be ignored and
Fueling allowed regardless of verification results (Y/N)? N
Deny if zip code CANNOT be validated or AVS not supported (Y/N)? y
Deny if House# CANNOT be validated or AVS not supported (Y/N)? y

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15.3.12 Paymentech Petroleum Product Codes

NOTE: All network product codes should be confirmed with the network for any changes that
may have occurred.

002 Unleaded 021 Bio-Diesel 2% (Dyed)

003 Premium 022 Bio-Diesel 5% (Dyed)

004 Unleaded P 034 ULS Prem Diesel

005 ULS Diesel 080 Misc.

030 ULS Diesel #1 027 Off Road Diesel

034 ULS Premium Diesel 201 Scales 199 ar wash

038 ULS Diesel (Dyed) 016 E-85

038 ULS Diesel (Dyed)

037 Dyed BioDiesel (B20) 055 Oil

044 B20 - Biodiesel 019 Racing Fuel 055 Oil

008 Motor Oil

050 Motor Oil 199 Car wash 018 Bio-Diesel 100%

071 Unld 10% Ethanol 053 Hydraulic Fluid

071 Unld 10% Ethanol 080 Misc. 030 Biodiesel 100% (Dyed)

071 Unld 10% Ethanol 080 Misc. 012 Bio-Diesel 11%

072 Unld-Mid 10% Ethanol 033 ULS Prem Diesel 013 Bio-Diesel 15%

072 Unld-Mid 10% Ethanol 031 Kerosene 018 Bio-Diesel 100%

072 Unld-Mid 10% Ethanol 022 Bio-Diesel 10% (Dyed)

073 Unld-Prem 10% Ethanol 024 Bio-Diesel 11% (Dyed)

073 Unld-Prem 10% Ethanol 024 Bio-Diesel 11% (Dyed)

073 Unld-Prem 10% Ethanol 024 Bio-Diesel 11% (Dyed)

038 ULS Diesel (Dyed) 051 Diesel Exhaust Fluid

036 ULS Diesel (Dyed) 015 CNG 018 Ethanol

030 ULS Diesel #1 051 LNG 018 Ethanol

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034 ULS Premium Diesel

010 Bio-Diesel 2%

011 Bio-Diesel 5%

012 Bio-Diesel 10%

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15.3.13 Buypass
NETWORK option settings NETWORK : BUYPASS
1 - Merchant ID....................... 5K xx 153059 001 (5k = Required for
Petro Vend)
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10 (set to zero for DTC systems)
11 - Communication Parameters....... 2400 8N1 T60Y
12 - Reset ISO table to defaults? .....
13 - Force Use of Bank Card PINS? ..... Yes
Training Screens Active?.......... Yes
ON....(Active: Yes)............... 12:00 AM
OFF............................... 12:00 AM
14 - AVS Prompting for Bankcards....... Zip Code: Yes
15 - Buypass Download Ph #............. 18888433814
16 - Using Firstdata Micronode......... No
Valid Cards DOWNLOADED from Host: 20 59 60 71 80 81 84 0 0 0.
NOTE: Here are card codes downloaded from the Buypass supported by the FSC
20: Visa, Mastercard, American Express, Discover, Diners, JCB, Visa Fleet
59: WEX
60: Voyager
71: Fleet One
80: Mastercard Fleet
81: Fuelman Plus, Gascard Access
84: Sinclair Retail, Sinclair Driver Thank You
Merchant (NOTE: This information is downloaded by Buypass)
Name:
Address:
Phone:
Store Number:
Enter option number or press [RETURN] to exit:
1-4. Setup Options 1-4
Options 1- 4 should be set up with information from the network. The Technician should contact the
Merchant for information.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.

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7. Local Authorization
The Local Authorization option allows configuration of processing rules if the FSC can authorize network
cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization
for a specific host you should first confirm with the host that this feature is allowed for the specific site.

NOTE: Depending on the host being configured different options may be presented.

Enter option number or press [RETURN] to exit: 7


Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 15 ß number of auth’s
allowed
Enter DURATION in Mins. (default = 1) : 30 ß number of minutes allowed
Allow KEYED Cards? (Y/N): N ß allowing keyed card numbers can increase risk
To help reduce merchant risk, these settings control how many local authorizations are allowed within the
number of minutes configured before local authorization is disabled. Once an active connection has been
restored, these counts are cleared and local authorization is again allowed if the host goes down a second
time.
If processing cards at a private site or a customer access controlled location, local authorization can be
enabled to run forever while a host is down by setting the number of authorizations to zero:
Enable LOCAL AUTHORIZATION? (Y/N) : y
Enter NUMBER of Auth allowed (default = 1) : 0
LOCAL AUTHORIZATION...Infinite
If the network being configured processes bankcards or does not support local authorization the following
message is displayed when option 7 is seleted:
Sorry, LOCAL AUTHORIZATION is not allowed for <selected network>
8. Network System (ON/OFF times)
The Network System option defines when a specific network is allowed to process cards at the site (default
24 hours).
9. Authorization Message
The Authorization Message is the message that will be displayed at the terminal after the network card has
been approved, when the host itself did not return an authorization message.
10. Re-prompt Time
The Re-Prompt Time option defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.

NOTE: Set to 0 (zero) for DTC systems.

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11. Communication Parameters
Host communication parameters are set as needed on cold start. If a network is added after installation its
parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech
Support for preferred settings.
Buypass - 2400 baud, 8 data bits, No parity, 1 stop.
12. Reset ISO Table Defaults
Selecting this option and answering ‘Y’, will set the ISO table back to cold start defaults. Once this operation
is performed you must configure the ISO table and set the desired cards to process as “Active” or nothing will
process to this host.
Reset ISO table to default values?
You will be required to reactivate ALL cards
processed to Buypass. RESET NOW? y
-- ISO Table reset to DEFAULT settings!
13. Force Bankcard Security Code
Refer to "Paymentech" on page 1 for information about how to configure this option.
14. AVS Prompting
AVS Prompting provides ZIP Code and/or House number prompting on bankcards when enabled. The
system can be set up to handle the prompt entry as a deterrent only or check entry and deny if not validated.
Enter option number or press [RETURN] to exit: 14
AVS Zip Code prompt is ALWAYS enabled for Buypass Network
Prompt for "Zip Code" on Bankcards (Y/N)? y
Send to Host (Y/N)? y
15. Buypass Download Phone
This option is provided in case Buypass changes the number. Under normal circumstances you should not
have to change this number.

NOTE: To enable the Buypass host for processing you MUST enter a Merchant ID and option
1 and create a Fleet Table entry for Buypass. Once both these are complete the FSC will
automatically connect to Buypass and prepare for card authorization.

Enter option number or press [RETURN] to exit: 15


Buypass Download Phone #:
Perform Download Now (Y/N)? Y
16. Firstdata Micronode
When using a Firstdata Micronode IP Converter (in place of a modem) for the processing of Buypass
network transactions you must set this option to “Yes.”

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15.4 FleetTable
The Multi-trucking Fleet Table (also referred to as Bank Table) is used to configure the different fleets that
may be fueling at a specific site. Unlike networks where only seven (7) can be enabled for a single site, the
fleet table provides up to 20 entries allowing the merchant/site owner to configure specific prompting and
fueling limits for a customer’s account against a single network.
This feature is designed to provide flexibility with prompting when you have different fleet customers fueling
at your site, where each may need variations in the type of prompts and fueling limits they need to receive.
To do this, the fleet table allows the configuration of an account/fleet number tied to the specific network's
card in use. The FSC then keys on that number to manage prompting and fueling limits as configured.
For example; the customer’s card has a specific ISO/BIN # as the first 6-digits followed by an account/fleet
number for a specific number of digits (this is network card type specific). It is this account/fleet number that
the network (card issuer) uses to determine required prompts, fueling limits and other conditions of control
offered. When configuring the fleet table, based on the selected network being configured, the FSC knows
where to find this account/fleet number and prompts the user to enter this as needed. This allows a site who
is providing fuel to different customers holding the same fleet card but requiring different prompt and fueling
limits to configure the FSC as needed to meet those needs.
This section shows the different fleet table setup options available based on the networks supported within
the FSC. Issue the “SET FLEET” command to display the table and then select a row to edit from the table.
P>set fleet

# ? Fleet/Acct Name Prompt Seq Primary Secondary Onlin Offln A B


1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0
ENTER (fleet table row # (1..20) or [RETURN] to exit) : 1

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Once a row is selected, the current settings for the row are displayed followed by a list of the enabled
networks on the system with a prompt to select a network. Once the network is selected, the FSC will prompt
for the account/fleet number for which prompting and fuel limits will be applied. From this setting, you decide
whether prompting will be constant for all cards related to a specific network or if you need to define multiple
accounts for a single network to better accommodate your customer.

TIP: To keep prompts and fueling limits the same for all cards of a specific network, do not
enter an account/fleet number when prompted. The FSC will back fill this field with ten zeros
indicating that all cards are treated the same.

NOTE: If you want to single out 2 or 3 specific account/fleets for a network, use constant
prompting for all other cards not associated to a specific account. Create a final row in the fleet
table BENEATH all account/fleet specific rows for constant prompting against the rest. If you
ONLY want to support the 2 or 3 accounts defined and decline all other cards from that
network DO NOT add this constant record to the table.

NOTE: Some networks drive prompting based on embedded prompt codes on the card track2
data. For these networks, the FSC will not prompt for an account/fleet number or a prompt
sequence string.

1
(0=None, 1=CFN, 2=EFS, 3=TCH, 4=FleetOne, 5=NBS\BankCard, 6=Paymentech)
Enter NETWORK:
Below is a list of the different account/fleet number prompts that may be presented based on the network
selected:

KardALL IPN: For unique prompts enter Card ISO+4 (length of 10):

Intevacon: Enter Intevacon Issuer ID (length of 6):

Company Card: Enter Company Card Member ID (length of 6):


Enter Fleet One Account # (length of 6): (allows fueling
FleetOne:
limits only)

TChek: Enter T-Chek Customer # (length of 5):

TCH: Enter TCH Customer # (length of 6):

NBS Quick Fuel: Enter Quick Fuel Account # (length of 10):


Enter EFS Acct# & Branch as:
EFS: 6 chars of Account# plus 4 right most chars of Branch.
(Ex: Acct. 123456 & branch 003012 = 1234563012):

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When a specific account/fleet number is entered, you will be prompted to enter a name associated with that
customer. If a constant record is created, the name field will be populated with the network's name as shown
in the list.

EFS: Enter ACCOUNT/BRANCH NAME:

FleetOne & Quick Fuel: Enter ACCOUNT NAME:


All others: Enter CUSTOMER NAME:

For networks that allow a prompt sequence to be configured, here you enter the required string of characters
to define the prompting sequence. See "Additional Prompts" on page 66 for the list of available letters to
enter (max 9) and prompts associated with them.
Along with these letters, three (3) special characters can be entered into the string sequence. These are: ‘$’,
“*’ (asterisk) and ‘#’.
l ‘$’ can be used to prompt the driver for a max dollar limit they wish to fuel
l ‘*’ tells the FSC to begin the connection process to the host. This is used to synchronize the host
connection process with the Driver's entry of prompt data to reduce the amount of time the “Processing
Please Wait” message is displayed at the terminal while the host pre-authorization takes place (use of
the asterisk is more important when modems are used for making host connections).
l The ‘#’ character tells the system to prompt for the pump #. If not added, the FSC will add this to the
end of the string.
Enter Prompt Sequence:
Next, enter a main number to dial when connecting to the network, and then the backup number to use when
the primary number is busy or fails.

IMPORTANT: A primary number must be configured or the FSC will decline the card with a
message of “Not a Network Card” being displayed at the terminal:

Enter PRIMARY #:
Enter SECONDARY #:

The next step is to configure the fueling limits available for this account/network. These limits allow you, as
the site owner, to set the maximum amount of fuel any network can authorize for a single transaction. These
settings, along with the absolute max quantity defined for a dispenser, give you the control necessary to
regulate the amounts of fuel taken.
Depending on the network being configured, different entries will be presented based on the processing
rules in place. Other than the network specific setup defined below the standard prompts are:
Enter MAX ONLINE Qty (0=Local): See "(0=Local)" on page 138 for information on (0=Local)
Enter MAX OFFLINE Qty:
Limit by (D)ollar or (Q)ty:
Enter Dollar Limit (no cents): $

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l Selecting ‘Q’ tells the FSC that this network will always request and service the authorization for
quantity based fueling limits.
l Selecting ‘D’ causes the “Dollar Limit” prompt to be presented, telling the FSC to always request and
service the authorization for dollar based fueling limits.

TIP: To ensure the “Dollar Limit” value is the now max amount allowed, set the “Max Online
Qty” limit (times the lowest priced product) to a value higher than the “Dollar Limit” entered

EXAMPLE:
If Dollar limit is set to $300 and Max Qty at 100 times lowest PPU of 2.89, the max dollar
allowed for that product would be $289. Thus, Max Qty should be no less than 105 gallons.

15.4.1 Network Specific Differences:


CFN:
Limit by (D)ollar or (Q)ty: is not presented. CFN is only quantity based.
Comdata – Terminal Fuel:
- instead of Limit by (D)ollar or (Q)ty:
LIMIT by $ (Y/N):
LIMIT by Qty (Y/N):
ComdataPOS: - Local auth not allowed, host requires quantity and dollar
Enter MAX Quantity Limit:
Enter MAX Dollar Limit:
FleetOne: - Dollar based only
Enter MAX Online DOLLAR Limit:
Enter MAX Offline DOLLAR Limit:
Bankcard hosts: Buypass, NBS Bank, NBS Quarles and Paymentech
!!! ATTENTION - Important Notice !!!
In order to obtain the best interchange rate for Petroleum based Visa and
MasterCard transactions, these cards should be authorized at $1 and have a
final SALE of less than or equal to $75. While Visa and MasterCard
fleet cards must have a final sale less than or equal to $150.
USING this feature will require Visa and MasterCard customers needing to
pump
more than $75 and Visa Fleet and MasterCard Fleet customers needing to pump
more than $150 to re-swipe their cards to continue fueling.
As a third option you can choose to prompt the customer for a desired dollar
amount. The entered value would then be used to authorize their cards
provided it is greater than the values shown above.
Press ENTER to continue...
NOTE: When using options 2 or 3 you may be charged a higher
processing fee for each VISA and MasterCard transaction.

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1) Force Visa and MasterCard transactions to auth at $1
2) Auth ALL cards using their ISO table Max Authorization amount
3) Prompt cardholder for desired Dollar Authorization amount
Select Option:
Option 1 selected
Please configure ISO table MAX Authorization $ amount for ALL others cards.
Visa and MasterCard cards will only authorize @ $1.
Displays on fleet table:

1 6 0000000000 Paymentech <primary#> <secondary> cISO 0 $1 Yes


Option 2 selected
Please configure ISO table MAX Authorization $ amount for each enabled card.
Displays on fleet table:

1 6 0000000000 Paymentech <primary#> <secondary> cISO 0 $1 No


Option 3 selected
Displays on fleet table:

1 6 0000000000 Paymentech <primary#> <secondary> cISO 0 Prm pt

IMPORTANT: When using options 2 or 3, higher processing fees may be charged for each
Visa and MasterCard transaction.

NBS Quarles:
Enter MAX Offline Qty for Quarles Classic Card:
Buypass:
1) Force Visa and MasterCard transactions to auth at $1
Note: Sending of $1 NOT supported by host,
contact Buypass for configuration limits.
See "M00-051-00 FSC3000 Command-Line Configuration Guide"
under Buypass ISO setup for more information.
2) Auth ALL cards using their ISO table Max Authorization amount
3) Prompt cardholder for desired Dollar Authorization amount
Select Option:

NOTE: Option 1) cannot be selected under the Buypass host section 5.4 for ISO table
setup/support

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15.4.1.1 (0=Local)
For networks that provide these two prompts, a special feature is available for customers who have a private
fueling location and their employees/fleet carry a particular network card for fueling when on the road. By
setting the “Max Online Qty” to zero and then setting the “Max Offline Qty” to the max amount desired at the
dispenser, any card swiped for that network will be authorized for fuel after the configured prompts are
entered, without authorization to the host. This feature allows controlled fueling without the overhead of
network charges for dispensing your own fuel or the need to manage a proprietary card file. For further
protection, the fleet record can be configured for your network account number to make sure that network
cards not affiliated with you cannot fuel.

NOTE: If a modem or IP Converter is connected to the host port, the FSC will attempt to
capture those transactions when fueling is complete.

Enter MAX ONLINE Qty (0=Local): 0


Enter MAX OFFLINE Qty: 250

15.5 ISO Table


The ISO table used on the FSC is specifically design for the processing of bankcard and private fleet cards
under the networks; Buypass, NBS Bank, NBS Quarles and Paymentech. Other networks that process
MasterCard Fleet cards require the MasterCard Fleet card ISO table to be “Activated” before those cards will
process to their specific network.
For any card to process to a bankcard host, it must be activated in the ISO table. Along with the controlled
activation of cards, the ISO table also provides the merchant/site owner the ability to set the maximum dollar
auth amount, product restriction and control of bankcard security code prompting.
Use the SET ISO command to configure the FSC ISO table.
ISO table for Bank, Fleet and Private Label card configuration
Cards defined as active are only processed under:
--CFN, TCH (MC Fleet Only), BUYPASS
The above line, indicates which networks rely on at least one card to be activated for use.
The section below is specific the Buypass network. When enabled the customer MUST agree to the terms
defined or card authorization limits cannot be modified beyond their cold start defaults.
!!! IMPORTANT !!! Due to Buypass host processing rules, INCREASING
the default "Authorization Amount/Max Fueling Limit" value for bankcards
may result in additional charges and penalties from your credit card issuer
or bank. You as the site operator may incur chargebacks on transactions
when proper funds are not available.
See M00-051-00 FSC3000 Command-Line Configuration Guide for more
information.
For the following select:
(A) to Accept.
(D) to Decline, all bankcard fueling limits be set to default.
(I) to Ignore, current limits will be retained without edit.
Currently: DECLINED
Do you as the Site Operator/Technician ACCEPT financial responsibility for
this Liability of chargebacks when changing the max fueling limits? (A/D/I):

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--- end Buypass specific ---

I - ISO # C - Card Number


L - Luhn check digit = - must be field separator
M - Month X - don't care digit or field separator
Y - Year # - don't care digit
0-9 - must be specified digit
> - don't check length to the end OR alternate network card

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15.5.1 Card Type Indicator
This card type indicator is used within theFSC3000™ for control of processing rules. It provides the FSC
knowledge of what the card is to determine what networks are able to process and if the card is a PCI
controlled card type.
This card type indicator is also made available during transaction polling in the “MISC” field of the transaction
CF format.

NOTE: Not every card listed can be added to the ISO table for processing. Consult OPW Tech
Support to determine the proper use and configuration of ISO table card definition.

The following table is a list of the defined Multi-trucking card type codes:
Multi Card Name Multi Card Type Code
FMCLASSIC 1
GCACCESSORIG 2
FuelMan PLUS (FMPLUS) 3
Gascard ACCESS (GCACCESS) 4
Gascard SINCLAIR (GCSINGCLAIR) 5

*** START OF PCI ***


VISA CARD 6
MC CARD 7
AMEX CARD 8
DISCOVER CARD 9
DINERS CARD 10
INTERACT_DBT 11
JCB CARDÂ Â Â 17
VISAFLT CARD 18
MCFLT CARD 19
*** END OF PCI ***

VOYAGER CARD 20
WEX CARD 21

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Multi Card Name Multi Card Type Code
PREPAIDCARDÂ 22
GASCARDPARTNERS 23
PACPRIDE CARDÂ 24
PHH CARD 25
PRIVLBLCARD 30
SINCLAIR_RTL 31
SINCLAIR_DTY 32
GMFASTSTOP_CARD 33
PPADVANTAGE 34

TCHEK CARD 41
EFS CARD 42
TCH CARD 43
QUARLES CARD 44
FMGC CARD 45
COMCHEK CARD 46
FDIS CARD 47
FLEET1 CARD 48
IRVING CARD 49
IRVING CARD2 50
SHELLFPS CARD 51
CFN CARD 52
CFN CARDCO 53
QUICKFUEL CARD 54
KARDTECH CARD 55
INTEVACON CARD 56
COMPANY CARDÂ 57
GROWMARK SVS 58
NPC_ACH CARD 59
QUARLES VOYAGER 60
ATIO CARD 61
CENEX NETWORK 62

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15.6 Set ISO - Buypass (Firstdata)
ISO table configuration is the same as described under "ISO Table" on page 1.
For FSC3000™ version 1.16a or higher, the ISO table setup has changed when the Buypass network is
enabled. This new feature has been added to make sure that the site owner and installing technician are
aware of the financial liability involved with changing the “Authorization Amount/Max Fueling Limit” setting in
the ISO table for the processing of bankcards. OPW has found that due to the way in which the Buypass
network supports the processing of one dollar ($1) authorizations, there is the potential for chargebacks on
transactions when you increase this fueling limit beyond their cold start defaults.

IMPORTANT: To protect all parties involved, the following acceptance and control has been
added to the ISO setup to ensure that a conscious decision is being made to accept the
liability involved before moving forward. The site owner must accept this agreement before
being allowed to change the system defaults. If at any time a “Decline” of the agreement is
selected, the FSC will restore bankcard card limits to their default values.

NOTE: As of ARTWare version 3.9 this same agreement is in place when the Buypass
network is enabled for the site being configured. If the user does not accept that agreement
within ARTWare the FSC will again revert the current fueling limits to their default values.

ISO Table Agreement:


P>set ISO
ISO table for Bank, Fleet and Private Label card configuration
Cards defined as active are only processed under:
--ComdataPOS (MC Fleet Only), T-CHEK (MC Fleet Only), TCH (MC Fleet Only,
BUYPASS
!!! IMPORTANT !!! Due to Buypass host processing rules, INCREASING
the default "Authorization Amount/Max Fueling Limit" value for bankcards
may result in additional charges and penalties from your credit card issuer
or bank. You as the site operator may incur chargebacks on transactions
when proper funds are not available.
See M00-051-00 FSC3000 Command-Line Configuration Guide for more information.
For the following select:
(A) to Accept.
(D) to Decline, all bankcard fueling limits be set to default.
(I) to Ignore, current limits will be retained without edit.
Currently: DECLINED
Do you as the Site Operator/Technician ACCEPT financial responsibility for
this Liability of chargebacks when changing the max fueling limits? (A/D/I):d

Default fueling limits restored for bankcard records! ß Note: Decline chosen!

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I - ISO # C - Card Number
L - Luhn check digit = - must be field separator
M - Month X - don't care digit or field separator
Y - Year # - don't care digit
0-9 - must be specified digit
> - don't check length to the end OR alternate network card

ISO #1: VISA-FLEET --Inactive


ISO Range: 448460-448611
# of digits to display/print: 4
Card Type/PPT: 18/1
Authorization Amount/Max Fueling Limit: $150
ALL Products Valid
--Modify this ISO (Y/N/X)? y
Dollar Authorization/Fueling Limit: 150 ß Note:Value displayed without change
Alter Product Restrictions for this card? (Y/N):
:
As stated above under the fleet table setup for Buypass host, the merchant should contact Buypass to get
this feature properly configured under their Buypass profile and to understand the risks involved with
increasing the fueling the limits.

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15.7 ComdataPOS
As of FSC3000™ version 1.15a a new Comdata network has been added, referred to as the “ComdataPOS”
network. This is different from the previously supported (and still available) “Comdata” network. The
difference between the two is that the “Comdata” network is designed and supported by Comdata for use at
private terminal fuel locations. It only supports a standard dial-up phone connection, with driver prompts only
configurable on the FSC. It is assumed that all Comdata cards (Comchek and MC Fleet) are unique to the
site in use and managed directly by the site owner.
The new ComdataPOS network is available for use at a site that is open to the public allowing any Comdata
presented card to be processed. This network supports TCP/IP connections with dial-up fallback support and
all driver prompts are host-driven allowing Comdata to provide card specific prompting as needed by the
card holder.
When ComdataPOS is selected from the “SET NETWORK” menu the following table will come into view:
Enter option number or press [RETURN] to exit: 1

NETWORK option settings NETWORK : ComdataPOS


1 - Location Code..................
Dialup Device Type............. TRT2
Device Type Sub-Id............. 1
2 - Site Name......................
3 - Site City......................
4 - Site State.....................
5 - Redial Attempts................ 1
6 - Connect Time......(Seconds).... 30
7 - Local Authorization............ Disabled
8 - Network System................. ON
ON............................. 12:00 AM
OFF............................ 12:00 AM
9 - Authorization Message.......... ^0^FHAVE A SAFE TRIP
10 - Re-Prompt Time....(Minutes).... 10
11 - Communication Parameters....... 2400 7E1 T60Y
12 - Process USA Market MC? ........ NO
Process Canadian Market MC? ... NO
Enter option number or press [RETURN] to exit:
1. Location Code
Option 1. Under ComdataPOS three pieces of information are configurable, but only the first value should be
entered. This is the “Location Code” which is a 5 character entry provided by Comdata when you sign up for
processing. The other two values, “Dialup Device Type” and “Device Type Sub-Id” are configured by default
and should not be changed unless specifically directed by Comdata to do so. When configuring the location
code from the command line, enter the five character location code provided by Comdata and then press
enter three (3) times to skip over the other two entries.

TIP: If you mistakenly delete or change the device type values and processing to Comdata
fails, reenter them to the values shown above.

NOTE: To help protect the user from misconfiguration, the two device type entries are only
available from the command line and are not configurable under ARTWare setup.

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Setup Options 2-4
These values are mainly used for reference and don’t directly affect site operation. They are passed from
ARTWare under the site setup information and sent to all enabled networks that are the same.
5. Redial Attempts
The Redial Attempts option defines how many times the system will try to connect to the network. Default is
1.
6. Connect Time
The Connect Time option defines the maximum time to stay connected to the network when trying to approve
a card. If this time is reached, the transaction will be terminated.
7. Local Authorization
This feature is not supported by the ComdataPOS host and is therefore disabled in the FSC. If selected, this
option will display: “Sorry, LOCAL AUTHORIZATION is not allowed for ComdataPOS host”
8. Network System (ON/OFF times)
The Network System option defines when network cards can be processed (default 24 hours).
9. Authorization Message
The authorization message is displayed after the card has been approved. The network for processing and
the host itself does not provide an authorization message.
10. Re-prompt Time
The Re-prompt Time setting defines how long the system will look back for transactions with the currently
swiped card. If a transaction is found, the system will populate certain fields with the same information as
before. This setting is useful, for example, when a driver forgets to bring his odometer and must go back to
get it. By then the transaction has terminated, he would just re-swipe the card and verify displayed
information.
11. Communication Parameters
The Communication Parameters option defines the network communication parameters. Buypass default
setting is 2400 baud, 8 data bits, parity - none, 1 stop.
12. Process … Market MC?
Comdata supports two different sets of MasterCard Fleet ISOs. One is designated for use in the US market
and the other for use in Canada. This option allows you to enable which of the MasterCard Fleet card types
you want to process. Depending on your sites location, it is suggested that you confirm with Comdata which
card types are acceptable for processing before enabling an outside market MasterCard.

IMPORTANT: To maintain PCI compliance in the FSC, you MUST enable the MasterCard
Fleet card record in the ISO table to complete the setup for the processing of Comdata
MasterCard Fleet cards.

NOTE: If you Do Not enable this option under Comdata and also have a bankcard host
enabled on the FSC, the Comdata MasterCard Fleet cards will process via the enabled
bankcard host and the FSC will only prompt for those entries encoded on the track2.

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15.8 Set Fleet – ComdataPOS
As of version 1.16a, fleet table support for the ComdataPOS has been changed to provide more control over
max quantity and dollar fueling limits.
P>set fleet

# ? Fleet/Acct Name Prompt Seq Primary Secondary Onlin Offln A B


1 0
2 0
3 0
4 0
5 0

: : : :

20
ENTER (fleet table row # (1..20) or [RETURN] to exit) : 2

2
(0=None, 1=ComdataPOS, 2=T-CHEK, 3=EFS, 4=TCH, 5=FleetOne, 6=BUYPASS)
Enter NETWORK: 1
Enter PRIMARY #: 18004564799
Enter SECONDARY #:
Enter MAX Quantity Limit: 600
Enter MAX Dollar Limit: 900
When using the Comdata POS, host-processing limits are provided in both max quantity and dollar limits.
The values entered here are site-overriding values. These values are intended to give the site owner control
over the maximum amount of fuel that any driver can take when processing a Comdata Comchek or
MasterCard Fleet card. This limits the driver to an amount lower than what Comdata will allow for the drivers
card. If you don’t have a need to limit the driver and want Comdata to determine the maximum amount of fuel
that can be taken, set these limits high so the host can then lower the limits as required by the card.
To display the max quantity and dollar amounts in the fleet table, the Online (Onlin) and Offline (Offln)
columns of the Fleet table are used to display these values.

NOTE: In the example below the ‘A’ and ‘B’ columns display a “Qty” string and a dollar sign
(‘$’) to help identify the respective columns in which the values are shown.

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ENTER (fleet table row # (1..20) or [RETURN] to exit) :
P>sh fleet

Prompt
# ? Fleet/Acct Name Primary Secondary Onlin Offln A B
Seq
1 0
2 1 0000000000 ComdataPOS 18004564799 600 900 Qty $
3 0
4 0
5 0

: : : :

20
P>

15.9 Set ISO - ComdataPOS


As mentioned above under “12. Process … Market MC?” to maintain PCI compliance process rules, if you
want to process the Comdata MasterCard Fleet card you must “Activate” the ISO record specific to this card.

NOTE: If you are already processing bankcards at this site, the record may already be set to
active, if not follow the steps below.

I - ISO # C - Card Number


L - Luhn check digit = - must be field separator
M - Month X - don't care digit or field separator
Y - Year # - don't care digit
0-9 - must be specified digit
> - don't check length to the end OR alternate network card

ISO #6: MSTRCRD-FLT --Inactive


ISO Range: 556-556
# of digits to display/print: 4
Card Type/PPT: 19/1
Authorization Amount/Max Fueling Limit: $150
ALL Products Valid
--Modify this ISO (Y/N/X)? y
The following setting is not used for the Comdata network...
Enter the Dollar Authorization/Fueling Limit (minimum $25): 150
Alter Product Restrictions for this card? (Y/N): N
---Set ACTIVE (Y/N)? y
P>

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Notice the statement; “The following setting is not used for the Comdata network...” This tells you that the
configured “Dollar Authorization/Fueling Limit” is specific to the processing of OTHER MasterCard Fleet
cards via an enabled Bankcard host. Depending on the fleet table configuration for that bankcard host, you
should press <Enter> to avoid any implications for $1 processing of these cards.

NOTE: This message serves as a reminder that when processing Comdata branded
MasterCard Fleet cards directly to the ComdataPOS host, Comdata itself treats the
processing of this card as a normal ComChek card and the $1 authorization rules specified by
MasterCard are not regulated.

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Section 16 Transaction Management
16.1 Set Transaction
The Set Transactions option defines how the transaction buffer will handle and display transaction
information.

16.1.1 Wrap Around

IMPORTANT: If using proprietary, wraparound is not recommended as transactions could be


lost.

The Wrap Around option defines how a transaction should be handled when the transaction buffer is full. If
this option is disabled the system will prevent new transactions and display “SYSTEM BUSY – BUFFER
FULL” when one is initiated. The user will then retrieve and clear transactions (poll) before a new one can be
started. If enabled, the system will always allow fueling when the transaction buffer is full, but will overwrite
the oldest transaction. This is not recommended when processing proprietary cards.

16.1.2 Write Over NON-CAPTURED or FAILED Transactions


The Write Over NON-CAPTURED or FAILED Transactions option defines whether the network
transactions that have not been captured or failed should be written over. This option is available when the
“Wrap Around” option is enabled.

16.1.3 Redefine Transaction


TRANS = Unauthorized users also. The Redefine Transaction option saves transaction buffer space by
storing only transactions of authorized users (declined network cards will always be saved). If set to “no” the
system will not save unauthorized proprietary cards and any network cards invalid on the ISO table.

NOTE: When set to “no," some unauthorized transactions can be assigned a transaction
number, but when terminated will not save, causing transaction number gaps in the
transaction buffer.

16.1.4 Specified Display Fields


The Specified Display Fields option defines which fields will be displayed when performing show
commands and/or polling of transactions.
To set Transaction options type: Set Transaction <ENTER>.

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ACCOUNT, DRIVER,
? y
VEHICLE
DATE & TIME ? y (required for Phoenix)
 HOST CAPTURE
? y
Date/Time
TRANS # ? y (required for Phoenix)
CARD #1 ? y (required for Phoenix)
CARD #2 ? y (required for Phoenix)
FUELTYPE ? y (required for Phoenix)
PUMP ? y (required for Phoenix)
(required for Phoenix if using reconciliation and
  HOSE ? y
multi-hose pumps/dispensers)
QUANTITY ? y (required for Phoenix)
 USE 8 Digit
? y (not all polling packages support 8 digit)
field length
PRICE ? y (required for Phoenix)
TOTAL ? y
(required for Phoenix if transaction MPG reports are
ODOMETER ? y
desired)
DISTANCE PER UNIT ? n
(required for Phoenix if miscellaneous is desired in
MISCELLANEOUS ? y
transaction reports)
RECEIPT STATUS ? y
ACCOUNT # ? y
(required for Phoenix if prompts are desired in
PROMPT ENTRIES ? y
transaction reports)
 Send in Computer
? y (required for Phoenix)
format

Set wrap around options? Y


-Enable wrap around? Y (Recommended only for systems using only network
cards)
-Write Over NON-CAPTURED or FAILED Transactions? Y
Re-Define Transaction? Y
-TRANS = Unauthorized users also? Y
Specify displayed fields? y
Enter 'Y' to display the field:
--Computer format check data in header? N (not required for Phoenix)

IMPORTANT: Changing these fields can affect polling packages.

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Transaction Field Codes
A Account Driver Vehicle Name
B Date & Time
C Trans #
D Card #1 – Single/Driver
E Card #2 - Vehicle
F Fuel type
G Pump # (& hose)
H Quantity
I Price
J Total
K Odometer
L Distance per Unit
M Miscellaneous
N Receipt Status
O Account #
P Prompt Entries

16.2 Transaction Reports


Print/Show Transaction # (leave out # for all transactions)
Print/Show Transaction Summary
Print/Show Day (Current day)
Print/Show Day <mmm dd,yyyy>
Print/Show Shift

16.3 Transaction Searches


Print/Show Transaction where Date = <mmm dd,yyyy>
Print/Show Transaction where Date < <mmm dd,yyyy>
Print/Show Transaction where Date > <mmm dd,yyyy>
Print/Show Transaction where Time = <mmm dd,yyyy>
Print/Show Transaction where Time < <mmm dd,yyyy>
Print/Show Transaction where Time > <mmm dd,yyyy>
Print/Show Transaction where Card = <#>
Print/Show Transaction where Account = <#>

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16.4 Transaction Searches (network)
Print/Show Transaction where status = <Verbal CATEGORY>

Verbal CATEGORY Description

Authorized Authorized by network, still not captured


Captured Captured by network
Declined Authorization denied by network
Failed Authorized by network, but rejected on capture
Local Authorized by the FSC, Still not captured

Print/Show Transaction where status = <code CATEGORY><:#> (# = a:123456)

CODE CATEGORY Description

a Authorized by network, still not captured


A Authorized by FSC, still not captured
B No allocation from network
q Authorized by network and captured by network
Q Authorized by FSC and captured by network
! Authorization denied by network
i Authorized by network, but rejected on capture
I Authorized by FSC, but rejected on capture
C Too many re-prompt attempts
v Failed Reversal
V Auth Request Reversed

16.4.1 Clearing Transactions


Clear Transaction <mmm dd,yyyy> Sequence <#>
Clear Transaction (all)

NOTE: Phoenix® users should have Phoenix® set up to clear transactions. Using the above
commands to clear transaction commands may cause Phoenix® to lose transactions.

This applies to ANY polling package.

USB Key users.


The FSC3000™ system will write transactions to the USB Key in the K2500 .TRN format.
If the K2500 .TRN already exists then the controller will append to the file.

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16.5 Pump & Fuel Reports
Print/Show Fueltype # Totals (leave # out for all fuel types)
Print/Show Pump # Totals (leave # out for all pumps)
Print/Show PCT # Totals
Clear Pump # Totals
Clear PCT # Totals
Print Show Midnight Totals

IMPORTANT: Midnight Totals are generated from the currently stored transactions on the
FSC. If transactions are cleared, the Midnight Totals will not fully reflect the true totals for the
day.

16.6 Transaction Terminations/Denials


When a transaction is generated, the system records how the transaction is denied or terminated. If the
transaction was started but never got to the “use pump” prompt, the transaction will be terminated with a
reason for denial. If the pump was authorized, then the transaction will terminate with a reason for
termination.
There are two ways to get the denial/termination code. The first method is to connect to the FSC3000™
system and use the “show transaction command”. If the specific transactions are known “show trans xxxx
(xxxx = transaction #)” command can be used. The FSC3000™ system will display transactions as below. To
the right of the transaction is the journal printout example. This is the second method if the site is equipped
with a journal printer.
Show Transaction Command Journal Printer
SEQUENCE# 3
REASON FOR DENIAL USER ENTRY TIME-OUT ß Denial 0022e04MAR05
1 Code 12:17A 1
DRIVER TEST
DATE MAR 04, 2005
TIME 12:17 AM
TRANSACTION # 22
CARD # 1
RECEIPT NOT ISSUED
ACCOUNT # 0000
REFER FUEL Y/N NO
SEQUENCE # 1

Journal
Show Transaction Command
Printer
SEQUENCE # 1
REASON FOR TERMINATION NORMAL ß Termination Code 0012I 20FEB05
01:28A 1
DRIVER TEST
DATE FEB 20, 2005

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TIME 01:28 AM
TRANSACTION # 12
CARD # 1
FUELTYPE UNLEADED
PUMP # 1
QUANTITY 12.345 GALLONS
PRICE $1.000
TOTAL $12.35
ODOMETER
DISTANCE PER UNIT NOT AVAILABLE
MISCELLANEOUS
RECEIPT ISSUED
ACCOUNT # 0000

16.6.1 Denial Codes (lower-case letter) – Authorization Never Granted


Code Description Cause Possible Solution
Wrong PIN entered 3 times
Verify correct pin is
b 3 BAD PINS (Card Has Been Invalidated when the
assigned
option is enabled).
Verify card record has
correct odometer and/or
Bad odometer Odometer Reasonability is active and reasonability codes.
c
entry odometer entry is not acceptable Verify reasonability
table is set up
correctly.
Bad Miscellaneous
d Not Supported
entry
Customer did not finish entering a Increase prompt time-
User entry time-
e prompt before time limit was out on FIT
out
exceeded configuration
Verify card is in the
Card # not in card file
f Card not in card file
positive file Verify card number is
correct
Verify FSC date is
Date on system exceeds card correct
g Card expired
expiration date Reprogram card with new
expiration date
Verify card expiration
date in card file
Expiration date on card in the card
Card record Verify FSC date is
h file is older than the FSC current
expired correct
date
Disable Expiration
dates from card file

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Code Description Cause Possible Solution
Proprietary Cards -
Change card validation
to valid in card file
Proprietary Card or
i Card invalidated Network Cards - Change
Network Card Type invalidated card validation on ISO
table

Customer has entered 3 bad PINs


Three Bad Verify user has correct
(used for 3 bad PIN entries, when
j Prompt/PIN PIN
the option to "Invalidate on 3-Bad
entries Verify user's PIN is
PINs" is 'TURN OFF!'
correct in card file
Verify allocations in
card file - check all
card types and account
If daily allocation is
Customer has exceeded his daily or exceeded - user must
k No allocation monthly limit on his card(s) or wait until midnight to
account fuel again
If monthly allocation
is exceeded - system
manager may adjust
limits or clear totals
View transaction for a
more detailed
l Unable to process Network denied card
explanation why card
could not be processed
Verify account
expiration date is
Customers account expiration date correct in card file
n Account Expired
has been exceeded.
Verify FSC date is
correct
Change account
Account
o Account is invalidated validation to valid in
Invalidated
card file
Verify Driver and
vehicle card records
Account numbers Driver and Vehicle records are not
p are in the same account
do not match assigned to the same account
or one of them is in
account zero
Verify cards have the
correct account
Account record Card record is assigned an account assigned
q
not found that is not in the card record
Verify account is in
the card file

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Code Description Cause Possible Solution
Keyed entry not
r
allowed
3 bad preset $ A dollar range outside of the
s
entries allowed limits has been entered
The zip code or address entered
t AVS Check Failed
failed host validation
Invalid tiered The enter value does not match an
u
account # account configured in the PCF
EMV cards (in Canada) can only be
EMV Card swiped
v swiped in a C/OPT with an EMV pin
to wrong terminal
pad and reader
The card swiped is currently fueling
at another pump; the system believes
w Card in use
it may be a gift card or limited
authorization card

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16.6.2 Termination Codes (upper-case letter) – Authorization Granted
Code Description Cause Possible Solution
Pump error,
C premature
busy
1 unit of Pulse(s) being received by Verify pump controller is
the pump controller without sensing set up for the correct
Pump error -
the pump is on sensing method
Reset
D
Quantity PCT - Handle or Current sense PCM - Verify pump wiring is
exQceeded Handle or Voltage sense correct
K800 Hybrid - Current sense
Verify pump controller is
set up for the correct
sensing method
No 'Pump Pump controller never sensed the pump
E
Handle busy' on and the handle timer was reached. Verify pump wiring is
correct

Verify pulser is working


Pump controller sensed pump on, pulses
No fueling
F where never received and the first Verify pulser wiring
pulses
pulse timer was reached.

Pump
G currently
active
I Normal Transaction terminated normally
Verify pump, card/account
Quantity
One of the Quantity limits for the record quantity limits
J limit
transaction has been reached are adequate and adjust
exceeded
accordingly
Total Verify total transaction
transaction The total transaction fueling timer fueling time is adequate
K
timeout has been reached for the pump and adjust
exceeded accordingly
Only on flow switch applications Verify pulser is working

Pulses not being received within 5 Verify pulser wiring


L Pulser error
seconds after the flow switch Verify flow switch is not
activation bad
Emergency stop switch pressed on the Verify Emergency switches
Emergency are not shorted
M System2 FIT or K800 Hybrid terminal
stop
(if equipped)
Pump controller sensed pump on, pulses
where received, then pulses stopped
Missing pulse being received and the Missing pulse
N
detected timer was reached.

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Code Description Cause Possible Solution
Verify communication
Communication The Transaction was terminated because wiring is properly
O installed
error communications was lost with the pump
(01)
controller Verify site power
conditions
VIT pump nozzle ring not
Disconnect VIU was not detected by VIT for too properly mounted
Q
VIU Timeout long of a period Increase timeout if
fueling satellite tanks.
Check wiring from FSC3000
Pump Error - FSC is encountering DPC communication
R to pumps and/or
DPC COM problems to the dispenser.
distribution box
We provide a feature that allows
the FSC to record fuel while a
Pump Bypass
S pumpis in Bypass mode. This ter-
Override
mination code almost always has
fuel taken.
The pump controller did not Make sure the soft-
Pump Activ-
respond to the command to activ- ware version in the
U ation
ate the pump within the allotted pump controller is up
Timeout
time.* to date.
Manager Pump was authorized using the
Z
activated pump on command in the FSC
* This indicates that the FSC terminated and closed an open pump state due to an internal timer on the FSC
designed to be a pump watchdog (more for mechanical pumps). This protects against a rogue pump that
may have never gone hot while the FSC thinks it did. Typically these are zero quantity transactions.
HOWEVER; as a side effect when electronic dispensers are in use and being controlled by our UPC or DPC
controllers, if a driver never hangs the hose a valid transaction with fuel can be terminated with quantity.

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16.6.3 Network “Unable to Process” Result Codes
When network transactions cannot be processed, one of these conditions may be the resulting problem. The
associated result code is displayed at the end of an “Unable to Process: xx” message. In most cases the
driver should be able to re-swipe the card to complete the authorization process.
The short text description is displayed with failed transactions, from the “SHOW TRANSACTION” command.

Short
Code Cause
Text
Short
Code Cause
Text

Network connection failed or was never established based on any


0 NO ERROR
known error conditions
BAUD 300 Modem connected at baud rate not configured for use with specific
1
ERROR network. Check communication parameters.
NO
3 Line answered, but modem could not establish connection
CARRIER
Connection was established, but network rejected the authorization
ERROR IN
4 request packet due to corrupted data and/or invalid packet checksum.
FORMAT
Possible poor line condition (line noise)
BAUD 1200 Modem connected at baud rate not configured for use with specific
5
ERROR network. Check communication parameters.
NO DIAL
6 Modem never detected a Dial Tone – Check phone line or connection.
TONE
7 BUSY Modem returned an error, indicating the dialed number is busy.
Modem dialed but time-out from “No Answer†– Check
8 NO ANSWER
primary/secondary phone numbers are correct on fleet table.
BAUD 2400 Modem connected at baud rate not configured for use with specific
10
ERROR network. Check communication parameters.
TIMEOUT FSC no answer time-out. Used as failsafe for result code 8, in case
11
NO ANSR modem time-out does not fire.
Result code could occur if no response is seen from modem after the
MODEM NOT
12 communication parameters have been sent. Check modem is powered
CNFGD
and/or connected to FSC.
Indicates that the modem has established a connection (with DCD
NO high), but an ENQ was never received from network. ENQ wait period
13 CONNECT is 30 seconds for modem and 15 seconds for device server. Note:
NTWK under device server operation, this result can be displayed without
a valid connection being established.
NO PHONE
14 No phone or site ID is not configured for the specific network.
or ID
NTWKS Usually indicates that a connection was previously established for
15
EXHAUSTED the current transaction, but was lost and cannot be re-established.
NO MODEM Modem had been previously configured, but currently non-responsive
16
RES. to standard AT commands. Check modem.
<EOT> Network sent an EOT and terminated the connection before completion.
17
FROM NTWK This could occur if the FSC NAKs three bad packets from network.

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Short
Code Cause
Text
LOCAL Local authorization is enabled for all transactions specific to
18
AUTH ALL network.
An ENQ was received from the network, but an ACK or NAK was never
NO NET
19 received from a transmitted packet. The FSC has attempted to send a
Response
packet 3 times, waiting about 45 seconds between each packet.Â
NTWK DC
20 Host disconnected without sending an EOT.
NO<EOT>
UNKNOWN
21 Host denied transaction without any reason text returned.
DENIAL
LOCAL
When locally authorized and product was denied because it was
22 AUTH PROD
flagged to deny on local authorization.
DENIED

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Section 17 Miscellaneous Commands
CALL(Can use to dial out from internal FSC modem)
PASSTHRU(Command allows pass-thru controller to talk to another device)
Test (Command required for setting Petro-Net baud rate)
Format LCD (Allows message to be placed on FSC controller display)
Show System
Type: Show System
FSC3000: PA-DSS Certified Version: 1.0
Card Record Features Version #: 1.09a - Built: 4/16/09 - Serial #: 123456
Loader Ver: 1.01A Jun 30,2005 FPGA Ver: 2.0
Multi-Trucking Network Package *** System Stopped ***
Enabled Network(s): CFN, Paymentech (show all enabled networks)
Chase Paymentech HCS-UTF 1.97 Rel: 8.04.00 - Last Modified: 9/22/08
CFN Site Controller Spec. 4.0 Rev: 24
FLASH APP CHECKSUM: 58CD
DISPLAY: 2x40 - (GRAPHICS) PPU: PROGRAMMABLE PNET: 9600 (Petronet baud rate)
JAN 08,2005 05:28 AM System ON (System OFF – no fueling allowed)
Installed FITs:
1: Status --running (Shows all terminals installed and their status –
Running, Down)
Installed PCTs:
(std) PCT 1, Positions: (1), 2 (Parenthesis around the position shows
disabled by sentry)
Status --running (Shows if pump control device is running)
(upc) PCT 2, Positions: 1, 2
Status --running
Price Sign COM: active (Displays only when Price Sign option enabled)
LOW Tanks: NONE
Power Fail Times:
JAN 07,2005 12:51 AM (Displays date/time of last four (4) FSC
resets/power fails)
JAN 07,2005 01:17 AM
JAN 07,2005 01:19 AM
JAN 07,2005 01:22 AM
P>

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Appendix A - Using FSC3000™ with Computer-For-
matted Commands
This appendix describes the following:
l How to connect a computer to the FSC3000™
l Retrieving transaction data from the FSC3000™ in computer format
l Sending configuration data to the FSC3000™ in computer format
l Backing up and restoring card, account and configuration data for the FSC3000™
To interface with the FSC3000™ via a PC, an emulation program must be run on the PC. This program is
explained later in this appendix.
If the distance between the FSC3000™ and the PC is less than 50 feet, the FSC3000™ is considered
directly connected to the PC.
When the distance is greater than 50 feet, modems are required.
Refer to "Connection Methods" on page 12 and M1700 FSC3000™Fuel Site Controller Installation,
Operation and Maintenance Guide for port connection details.

IMPORTANT: BEFORE making any connections, be sure the computer and peripheral
equipment (printer, converter, modem, etc.) are OFF.

Data Field Structure


l AUTH FLAG – value of the authorization response flag received for host with the approval response (3
bytes)

Card/Transaction Data Formats


The FSC3000™ transaction data format is designed to be read by people, and includes a header with
configuration data and labels for each included field. In the display format, the transmission of transaction
records can be cued from the keyboard.
To pace the data stream, the transmission of each transaction record must be cued by a specific computer
response.
To retrieve transaction data in the computer format, append the prefix ‘SHOW’ and the suffix ‘CF’ to one of
the following commands.
TRANSACTIONS
TRANSACTION ###
TRANSACTIONS WHERE DATE = mmm dd, yyyy
TRANSACTIONS WHERE DATE < mmm dd, yyyy
TRANSACTIONS WHERE DATE > mmm dd, yyyy
TRANSACTIONS WHERE TIME = hh:mm am/pm
TRANSACTIONS WHERE TIME < hh:mm am/pm
TRANSACTIONS WHERE TIME > hh:mm am/pm
TRANSACTIONS WHERE CARD = #
TRANSACTIONS WHERE VEHICLE = #
TRANSACTIONS WHERE ACCOUNT = #

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The following command will call up transaction 123 in computer format:
SHOW TRANSACTIONS 123 CF
Search commands can be combined with ‘AND’ in the computer format. For example:
SH TRANS WH DAT=JAN 1, 1996 AND WH TIM>5:00 PM CF
When data is requested from FSC3000™ in the computer format, the FSC3000™ first transmits the
transaction header and the first transaction. This header always includes:
l Codes to indicate which transaction fields will be included in the transmitted record(s)
l A 2-digit checksum and a carriage return
l A line feed (‘|CR|LF|’)
All transactions include the sequence number and Reason For Termination code(s). The fields are included
as specified by the transaction field code listed in the header. All items are separated by a slash (‘/’).
See "Termination Codes (upper-case letter) – Authorization Granted" on page 157, and "Denial Codes
(lower-case letter) – Authorization Never Granted" on page 154 of this Configuration Guide.
Each record is terminated with ‘|CR|LF|’. The external computer responds with ‘|CR|LF|’ to initiate the
transmission of the next record. The FSC3000™ will send records each time it receives ‘|CR|LF|’ up to the
last record. At the last record, the system sends ‘//|CR|LF|’.
If the computer session is terminated by the computer with an ‘X’, FSC3000™ sends ‘\\|CR|L|’. If access was
denied to a customer, only the first four data fields are recorded (and can be transmitted) for that transaction.
The graphic below is an example of transaction data retrieval in the computer format. Note that a data check
was not included in the header.
The ‘SHOW TRANSACTION’ command has been abbreviated to SH TRANS.
‘|CR|LF|’ indicates a carriage return and a line feed.
Indicates a “space pad”. A transaction record is sent as one string. For clarity, the example shows line breaks
between fields.

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Transaction Header Format

TRANSACTION HEADER FORMATTING

Variable Field Format Padding Included

Number of transactions 4 digits left-justified Zeroes Optionally


Sum of quantities 9 digits left-justified Zeroes Optionally
Transaction field codes 0-15 characters None Always
Checksum 2 digits None Always

Transaction Field Codes:

TRANSACTION FIELD FORMATTING

Code Let-
Variable Field Format Padding
ter
Account/Driver/Vehicle 9/9/9 characters (total 27 characters) spaces a

Date/Time 8/4 digits - MMDDYYYY/HHMM zeroes b

Transaction Number 4 digits zeroes c

Card 1 Number 19 digits spaces d

Card 2 Number 19 digits spaces e

Fuel Type 2 digits from 01 to 32 only zeroes f

Pump Number (hose# 2 digits, from 011 to 998 (3rd digit optional) zeros g
optional)

Quantity 7 or 8 digits: ####(#),### zeroes h

Price 5 digits: ##.### zeroes i

Total 9 digits: #######.## zeroes j

Odometer 1 character and 6 digits k

3 spaces (this feature dependent on use of Odometer


MPG spaces l
reasonability at the site)

Miscellaneous 10 digits spaces m

0 or 1:
Receipt Status "1" = receipt issued spaces n
"0" = receipt not issued

Account Number 4 spaces spaces o

9 fields @ 23 characters, left justified.


Prompts spaces p
3 fields @ 30 characters, left justified

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Checksums
The checksum is a number included with data to ensure the integrity of the data.
The checksum used by the FSC3000™ is a 2-digit number calculated by adding the decimal values of the
ASCII characters in a string and truncating the sum.
For example, in the string ‘/ABC’, the decimal values for each character are: ‘/’ = 47, ‘A’ = 65, ‘B’ = 66 and ‘C’
= 67. Adding these numbers produces 245. Truncating the number in this case means removing all but the
last two digits – for 245, resulting in 45.
The checksum is included with transaction, card and account records sent by theFSC3000™. Checksum
can also be used on each record when using the ‘RESTORE’ command. As an example, the following
transaction record has a checksum of 08.
123/I/123089/1130/000001234/08|CR|LF|

IMPORTANT: When calculating the checksum for a record, the slashes (‘/’) must be included
in the calculation.

EXAMPLE:
An example of a checksum in a ‘RESTORE’ command is:
RESTORE STATION12345/beatify/75|CR|LF|
The checksum is 75. Note that the slash and the blank space (between ‘RESTORE’ and
‘STATION12345’ in the example above) must be included in the checksum calculation.

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Calculating a Checksum
The following BASIC program can be used to determine the checksum for a line of data:
10 CHKSUM% = 0
20 TRANSACTION$ = “LINE OF DATA 0123456789”
30 NUMCHARS% = LEN (TRANSACTION$)
40 FOR INDEX% = 1 TO NUMCHARS%
50 SINGLECHAR$=MID$ (TRANSACTION$, INDEX%, 1)
60 CHKSUM% = CHKSUM% + ASC (SINGLECHAR$)
70 NEXT INDEX%
80 TEMP$ = STR$ (CHKSUM%)
90 TEMP$ = RIGHT$ (TEMP$,2)
100 PRINT TEMP$
110 END
ASCII Character Table
Decimal Value ASCII Char Decimal Value ASCII Char Decimal Value ASCII Char Decimal Value ASCII Char
032 space 056 8 080 P 104 h
033 ! 057 9 081 Q 105 i
034 " 058 : 082 R 106 j
035 # 059 ; 083 S 107 k
036 $ 060 < 084 T 108 l
037 % 061 = 085 U 109 m
038 & 062 > 086 V 110 n
039 ' 063 ? 087 W 111 o
040 ( 064 @ 088 X 112 p
041 ) 065 A 089 Y 113 q
042 * 066 B 090 Z 114 r
043 + 067 C 091 [ 115 s
044 , 068 D 092 \ 116 t
045 - 069 E 093 ] 117 u
046 . 070 F 094 ^ 118 v
047 / 071 G 095 _ 119 w
048 0 072 H 096 ' 120 x
049 1 073 I 097 a 121 y
050 2 074 J 098 b 122 z
051 3 075 K 099 c 123 {
052 4 076 L 100 d 124 |
053 5 077 M 101 e 125 }
054 6 078 N 102 f 126 ~
055 7 079 O 103 g

Backing up the card validation data allows for the safeguarding of this information and to minimize system
downtime when modifying or repairing aFSC3000™. Data from one FSC3000™ can be backed up and
restored to another FSC3000™. FSC3000™ systems need to have the same database.
The BACKUP and RESTORE commands must be included as part of a computer program that can format,
store and transmit the raw computer data produced by the FSC3000™.
The Phoenix® for Windows® software package from OPW Fuel Management Systems provides all the
information needed to back up and restore card data quickly and easily using an IBM®-compatible personal
computer.
Phoenix® is available from a distributor or directly from OPW Fuel Management Systems.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 166


BACKUP/BACKUP Card Commands
These privileged commands transmit card and account data from the FSC3000™ database to an external
computer.
From an external computer, the BACKUP commands request FSC3000™ to transmit site id, card and
account field code(s), checksum, carriage return and a line feed (‘|CR|LF|’), all separated by a slash (‘/’).
The records themselves are then sent following each ‘|CR|LF|’ sent by the external computer. After the last
record, the FSC3000™ sends ‘//|CR|LF|’.
l If NO card number is specified, backup starts transmission at the first card/account record
l If a card number is specified, the transmission starts at the specified record. Because the records are
sorted by number, this command allows for the backup of a latter portion of the file.
Card and account records are sorted only by number; that is, account 2222 would be between card 1111 and
card 3333. The BACKUP commands back up both record types.
There is no command to specify only card or only account.
The following is an example of the information exchanged with the ‘BACKUP’ command.
In this example, ‘STATION12345’ is the site ID and ‘44’ is the checksum. The ‘-‘ indicates a “space pad.”
Card and account records are sent as single strings. For clarity, the example above shows line breaks
between fields.
RESTORE site id (/fields) (/checksum)
This privileged command loads card and account information from an external computer to the FSC3000™
database.
The SITE ID, CARD or ACCOUNT numbers (field “a”) and RECORD TYPES (field “b”) must be specified.
Specify any additional field codes to be restored (see Restoring Fields below). Also include a checksum for
the command line and/or data records.

NOTE: Specify field codes with lower-case letters. Specify the RESTORE command and any
site ID letters with upper-case letters.

The following information is exchanged with the RESTORE command.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 167


The '|CR|LF|' indicates a carriage return and a line feed. The "-" indicates a space pad. A card or account
record must be sent as one string. For clarity, the example above shows line breaks between fields.

Restoring Fields
TheFSC3000™ allocates space in its database when it receives the field codes.
You can restore a different number of fields than were in the database when it was backed up. For example,
if a field was accidentally omitted during configuration, you can add that field without losing any card or
account data.
First, back up the current card or account data. Then, use the SET CARD BUFFER command to include all
the old and new fields. This destroys the old data!
Finally, restore the card or account data, specifying the original fields plus the new field(s). The new fields
can be filled with blanks or actual data.
Similarly, you can restore fewer fields - this increases the number of transactions or card and account
records to be retained by the FSC3000™.
Backing up the FSC3000™ is like taking a snapshot of the database. When data is restored, FSC3000™
returns to exactly the same state as when backed up.
Frequent database backups reduce the need to update any specific fields (e.g. mileage) in the database
when you use the RESTORE command.

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UPDATE Site ID (/fields) (/checksum)
This privileged command modifies existing card or account records in the FSC3000™.
SITE ID and CARD # must be specified for this command; all other field changes are optional. A field must be
present in the original record to be updated. Checksum data can be sent if desired.
The sequence for the UPDATE command is similar to that of RESTORE.

NOTE: The message ‘SYSTEM DOWN’ is shown on the FIT display while backing up or
restoring configuration data. Terminal cannot be used by customers while this message is
displayed.

The ‘|CR|LF|’ indicates a carriage return and a line feed. The ‘-‘ indicates a space pad. A card or account
record must be sent as one string.

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Appendix B - PV300E Configuration for EMV
Use the Command-Line that follows to configure the FSC300 with a PV300E terminal.
Configure FSC
a. SET SITE, say yes to enable EMV
b. CONF FIT 1, set type to EMV, say yes to Contactless reader when prompted
if available.
c. If site wants to let card holders select the auth amount, enable use ISO
under fleet table.*
i. Fleet table must have an NBS record, any phone.

d. SET NETWORK, NBS


i. Select Option ZERO, enable EMV for this host.
ii. SET SITE ID to: DF6139000XXXXXX ò Each site will differ

e. Set Fleet Table


i. Select NBS
ii. Use any number for primary number ex. (11111)
iii. Use option 1 – or if the site wants to use ISO table its up to
them.

f. Configure ISO Table


i. Enable ISOs used at the site.
ii. Say Yes to active the ISOs the site will be using.

*Refer to "Bankcard hosts: Buypass, NBS Bank, NBS Quarles and Paymentech" on page 136 for
information.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 170


Revisions - M00-051.00
Revision # ECO Effective Software Version Key Changes

0-4 N/A
5 578 2/13/14 Buypass configuration
6 918 3/9/16 General updates per engineering
Replace partial CFN product Codes
7 933 4/7/16
with Full Product Code Table
Phoenix partial password limits (to
8 1140 3/6/17
close defect # 138745)
Add transaction field codes o & p in
9 1147 3/24/17
Appendix
Correct sequence of Cold Start
10 1220 9/5/17
steps
Change references to PIN to
11 1307 2/6/18
"Access Code" in training screens
12 1334 3/19/18 Update transaction Code g
Correct Default Display Prompt
13 1375 6/12/18 item 9 to show "^T^L INSERT
CARD" (Defect #165867)
14 1662 11/6/19 Update transaction field code I
EMV Configuration, PV200 Graphic
15 1901 5/11/2021 6.03a
Codes
16 1949 8/26/2021 Added QuikQ to Networks
Update transaction field codes b
17 DH 10/11/2022 and j under Transaction Man-
agement.

NOTE: It is possible that older software versions might not support all features

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 171


Warranty
OPW Fuel Management Systems warrants that all OPW Tank Gauge and Petro Vend Fuel Control systems supplied
by OPW Fuel Management Systems to the Original Purchaser will be free from defects in material and/or
workmanship under normal use and service for a period of 12 months from the date of installation or 15 months from
the date of shipment from OPW. Additionally, OPW Fuel Management Systems warrants that all upgrades and
replacement parts (new and remanufactured) supplied by OPW Fuel Management Systems will be free from defects
in material and workmanship under normal use and serviced for a period of 90 days from the date of installation or for
the remainder of the system’s original warranty, whichever is greater, as set forth in the first sentence of this
statement. The foregoing warranties will not extend to goods subjected to misuse, neglect, accident, or improper
installation or maintenance or which have been altered or repaired by anyone other than OPW Fuel Management
Systems or its authorized representative. The buyer’s acceptance of delivery of the goods constitutes acceptance of
the foregoing warranties and remedies, and all conditions and limitations thereof.
If a claim is made within the warranted time period that any equipment and/or remanufactured part is defective in
material or workmanship under normal use and service, such equipment and/or remanufactured part shall be returned
to OPW Fuel Management Systems, freight prepaid. If such equipment or remanufactured part is found by OPW Fuel
Management Systems in its sole judgment to be defective in material or workmanship under normal use and service,
OPW Fuel Management Systems shall, at its sole option, repair or replace such equipment and/or remanufactured
part (excluding, in all instances, fuses, ink cartridges, batteries, other consumable items, etc.) OPW Fuel Management
Systems shall not be held responsible for data loss or retrieval on returned products.
The warranties, as set forth above, are made expressly in lieu of all other warranties, either expressed or implied
(including, without limitation, warranties of merchantability and fitness for any particular purpose and of all other
obligations or liabilities on OPW Fuel Management Systems’ part.) Further, OPW Fuel Management Systems neither
assumes, nor authorizes any other person to assume for it, any other liability in connection with the sale of the
systems, or any new/replacement part that has been subject to any damage from any act of nature or any force
majeure. Any terms proposed by the Original Purchaser either orally or in writing are expressly rejected. The terms
and conditions expressed in this document may only be changed upon the express written consent of OPW Fuel
Management Systems.
The term “Original Purchaser” as used in these warranties shall be deemed to mean the authorized OPW Fuel
Management Systems’ distributor to which the system or any new/replacement part was originally sold. These
warranties may be assigned by the original purchaser to any of its customers who purchase any OPW Fuel
Management Systems’ systems or new/replacement parts. This document shall be governed by and construed in
accordance with the law of the State of Illinois. OPW Fuel Management Systems and Original Purchaser agree that
any legal action or proceeding under or with respect to this document may ONLY be brought in the courts of the State
of Illinois, or the United States District Court having jurisdiction in the City of Hodgkins, Illinois. Original Purchaser
expressly consents to personal jurisdiction in any of the above-mentioned forums and agrees to waive all defenses
based on improper venue or inconvenient form should an action be brought therein.
The sole liability of OPW Fuel Management Systems, for any breach of warranty, shall be as set forth above. OPW
Fuel Management Systems does not warrant against damage caused by accident, abuse, faulty or improper
installation or operation. In no event shall manufacturer’s liability on any claim for damages arising out of the
manufacture, sale, delivery or use of the goods exceed the original purchase price of the goods. In no event shall
OPW Fuel Management Systems be liable for any direct, indirect, incidental or consequential damage or loss of
product.
TERMS
Ex-works our factory, Hodgkins, Illinois, USA
Installation not included.
All trade names are registered. Patents pending.
Subject to engineering improvement and/or other changes.

M00-051.00_r17 FSC3000 Command-Line Configuration | Dover Fueling Solutions 172

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