FSC3000 Configuration Guide
FSC3000 Configuration Guide
FSC3000
IMPORTANT: Before you use this manual, make sure you have the most recent revision.
Look at the revision of this document to make sure it agrees with the most current revision
found in the FMS Technical Library. Download the latest revision if necessary.
IMPORTANT: All references to other manuals and instructions in this manual can be found in
the FMS Technical Library. Make sure you have the most recent revision.
READ CAREFULLY: OPW Fuel Management Systems and Dover Fueling Solutions cannot
be held responsible for installations, configurations or use of its products that does not comply
with the most recent documentation available.
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manuals, instructions, software updates and other important assets. Speak with your FMS
sales representative or contact FMS Customer Service at 1-888-679-3835 (1-888-OPW-
FUEL) for information. Once you have been approved for SSO credentials go to the FMS
Technical Library to find the most recent revisions of all manuals and instructions.
Copyright Information
© 2022 Dover Fueling Solutions. All rights reserved. DOVER, the DOVER D Design, DOVER FUELING
SOLUTIONS, and other trademarks referenced herein are trademarks of Delaware Capital Formation.
Inc./Dover Corporation, Dover Fueling Solutions UK Ltd. and their affiliated entities.
Visit us at https://www.doverfuelingsolutions.com/.
Sales Support: (888) 679-3835 (7:30 a.m. to 4:00 p.m., US CST) • Email orders to:
[email protected] • Send billing inquiries to: [email protected]
Call 1-877-OPW-TECH (877-679-8324)
NOTE: The M030001 PA1 PA-DSS is provided as a printed version with every FSC shipped
with theFSC3000™ Multi-trucking software. Contact your local distributor if this manual was
not provided to you as the fuel site owner. You can also download the PA-DSS
Implementation Guide from the OPW web site www.opwglobal.com.
NOTE: Baud Rate will affect Terminal, Ethernet, Modem and pass-through port connections.
NOTE: Bluetooth® and Cell Modem are not allowed for use when a PCI compliant network is
enabled. These devices are automatically disabled by the FSC.
NOTE: This only resets the modem, not the entire FSC3000™; however, if you are connected
via WiFi, this will drop your connection.
Once the modem resets (using a PC connected on the same network) login to the FSC3000™ using a
terminal emulation program with the IP address of the socket modem.
SHOW WiFi – If “Set WIFI” hasn’t been used to give the modem any settings, “SHOW WIFI” will report:
Wi-Fi not set yet, use SET WIFI
The “Show WiFi” command will first tell what socketdevice the flags are set for, if any. If it reports “No Modem
Enabled” or “Cell Modem Enabled”, for example, then the wrong flag is set. If a modem is plugged in and set
up, the command-line will resemble the following:
P>show wifi
WiFi Modem Enabled
Access Point Name (APNSERV): MyWirelessRouter (Router-specific response)
WiFi Security: WPA2 (Recommended)
Security Key: MyPassword (Router-specific response)
Static IP Address: 192.168.1.200
Gateway Address: 192.168.1.1
Subnet Mask: “255.255.255.0”
Port Number: 10001
Periodic WiFi resets: Off
WiFi status: Configured
Show Modem Responses (Y/N)? N
SHOW SYSTEM
As part of the “Show System” command, if the option flag for the WiFi modem has been set, just after version
information, it should show “WiFi Modem:” followed by:
Not Found: Either there is no physical modem plugged into the socket, or it is not communicating
Not Configured: The modem is present, but user has not used ”Set WiFi” to give the modem connection
information
IMPORTANT: The FSC3000's network port setting is set to 2101 during manufacturing. It
might have been changed during the FSC3000's network setup. Make sure the port settings
match.
IMPORTANT: Phoenix for Windows users: there is a character limit of 10 total characters for
the Partial Access mode.
and users: there is a character limit of 15 total characters for the Partial Access mode and
Remote Aceess paswords.
Under initial configuration of a cold started FSC, the system has been designed to allow site configuration by
a Partial user using the default login (issue “hello” with password of “hello”). To be PCI compliant a card
swipe is not allowed at a fuel island terminal until the default passwords have been changed and the system
has been started.
NOTE: Pump control testing can be done by issuing the “SET PUMP ON” command.
To start the system it is recommended that the installer have the site owner issue the “SET ADMIN” to modify
the default passwords for Remote, Partial and Admin. If necessary the site owner can then create one of
five (5) additional users for the installer to complete operational tests or provide an employee access to the
system. See below for more information on creating users.
IMPORTANT: It is required that after the Admin password is changed the site owner should
record it and store it in a safe and secure location. If the Admin password is lost it cannot
be retrieved from the system and a cold start will be required.
Below are some basic guidelines for password management. Please refer to your M030001_PA1 PA-DSS
Implementation Guide for additional information:
1. Change Partial, Remote and user passwords every 90 days (Admin password will be forced to change
every 90-days).
2. When changing passwords, the new password should not be the same as any of the previous four (4).
3. Passwords for Admin, Partial, Remote and users should always be unique.
IMPORTANT: If the User or Admin passwords are entered incorrectly six (6) consecutive
times, the User or Admin will be suspended for 30 minutes before another login attempt is
allowed. If the Admin is not locked out, the Admin can reset the User password with the “SET
ADMIN” command.
IMPORTANT: Reading the PA DSS guide is required for System Installers and Controlling
Merchants for PCI DSS compliance.
NOTE: The system will automatically log out of Privileged Access after ten minutes of
keyboard activity.
IMPORTANT: A cold start will reset the FSC3000 to factory default settings. All card records
and transaction data will be erased.
On the initial FSC3000™ setup it is recommended that the distributor wait to issue the “Set Admin” &
“System Start” commands until the system has been fully configured and tested. Pump control testing can be
done by issuing the “SET PUMP ON” command. FIT functionality can be tested by swiping a card to receive
the “System Stopped…” message.
NOTE: The “System Start” command must be issued before network testing can be
performed.
NOTE: Time changes are not automatic in the FSC3000™. Time changes must be set up
using the steps below.
NOTE: This feature allows an offset in seconds (a plus or minus value) applied at midnight to
account for system clock drift.
NOTE: This setting applies to the Lighted keypad and card reader on supported terminals
NOTE: When defining fueltype codes refer to the specific networks in "Host Specific Setup
Options " on page 92.
# Name Units Price PTECH COM UNI FMGC QsFN FLT1 CFN
1 UNLEADED GALLONS 1.000 001 0 051 002 12 40 04
2 PREMIUM GALLONS 1.000 002 0 053 004 09 41 05
3 SUPERREGULAR GALLONS 1.000 003 0 055 003 10 42 06
4 SPEC BULKMRKD FUEL GALLONS 1.000 004 0 017 N/A N/A N/A N/A
5 #1 DIESEL GALLONS 1.000 005 1 010 030 03 31 13
6 #2 DIESEL GALLONS 1.000 006 2 001 005 06 12 01
7 REEFER GASOHOL GALLONS 1.000 007 0 081 036 N/A 14 N/A
8 WINTER DSLPROPANE GALLONS 1.000 008 0 056 003 N/A 30 N/A
9 KEROSENE L.P.G. GALLONS 1.000 009 0 048 N/A N/A 32 N/A
10 UNLEAD BLK GALLONS 1.000 010 0 052 N/A N/A N/A N/A
11 LUBE OIL1 GALLONS 1.000 011 3 071 045 11 N/A 08
12 LUBE OIL2 GALLONS 1.000 012 3 072 822 N/A N/A 09
13 TRANS OIL GALLONS 1.000 013 3 075 808 N/A N/A N/A
14 COOLANT GALLONS 1.000 014 0 076 605 14 N/A N/A
15 PROPANE WATER GALLONS 1.000 015 0 080 039 N/A 39 17
16 E-85AIR GALLONS 1.000 016 0 090 000 N/A 45 29
17 ULS BIO 2% GALLONS 1.000 017 0 202 N/A N/A 55 N/A
BUYPASS X
Card
X
Company
CFN X
Comdata X
EFS X
Federated
X
Co-op
FleetOne X
Generic X
Intevacon X
KardAll X
NBS - BANK X
NBS - FMGC X
Paymentech X
T-Chek X
TCH X
TCH - Irving
X
Oil
TCH - Shell
X
Canada
Quik Fuel X
NOTE: In order to use tiered pricing, you must have either the Tiered Discounts flag, or the
Tiered Accounts flag (see Section 5.1.5), or both tiered flags enabled on the FSC3000™.
Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 10 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 11 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 12 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 13 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 15 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 16 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 17 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 18 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 19 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 20 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 21 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 22 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 23 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 24 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 25 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 26 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 27 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 28 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 29 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 30 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 31 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 32 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
1 - ENTER DISCOUNTS BY TIER CODE
2 - ENTER DISCOUNTS BY PRODUCT CODE
X - EXIT
Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
The Tiered Discounts Table will appear, as above, displayed in tenths of a penny. To change the discounts,
enter each desired discount. No entry will result in “no change”. Press “Enter” after each entry to proceed to
the next line.
Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 2 3.9 0.0 0.0 0.0 2.2 0.0 0.0 0.0 0.0 0.0
ENTER PRODUCT CODE:
The Tiered Discounts Table will now display the changes you’ve made.
Tier Code 0 1 2 3 4 5 6 7 8 9
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
PROD 1 0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
PROD 2 3.9 0.0 0.0 0.0 2.2 0.0 0.0 0.0 0.0 0.0
PROD 3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 9 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 10 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 11 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 12 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 13 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 14 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 15 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 16 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 17 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 18 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 19 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 20 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 21 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 22 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 23 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 24 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 25 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 26 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 27 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 28 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 29 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 30 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 31 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
PROD 32 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Now, when a network-based card is swiped, the ‘D’ prompt message will be displayed. If the account number
of “1254031” is keyed in, the Tiered Discount price drop associated to the selected products level “3” value
will be applied.
Terminals
K800 System2
DTC FIT500 C/OPT
(PV100) FIT
NOTE: Network cards do not support dual language and will use Language 1, except in the
case of receipts.
8.2 Receipts
The Receipts section allows configuration of the receipts header, trailer and body.
NOTE: You will only be prompted for language selection if dual language is enabled.
NOTE: You will only be prompted for language selection if dual language is enabled.
NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and
OPW shall not be responsible for communication issues.
NOTE: Codes 38 and 39 are only available when the “bulk plant” flag is enabled.
NOTE: The “>” character functions differently when used with a DTC. When placed at the end
of the message prompt, for example, “Enter Odom>”, the message on the screen is changed
to “>” and the first entry upon that first entry. This allows the user to see the entire entry when
the display message and entry are too long for the display.
NOTE: DTC does not support alternating system open. It only supports displaying 8.
NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and
OPW shall not be responsible for communication issues.
NOTE: Sometimes this command must be done twice for the additional prompts to change.
NOTE: To be sure that the correct default display prompts are being utilized, configure using
ARTWare.
NOTE: The “>” character functions differently when used with a DTC. When placed at the end
of the message prompt, for example, “Enter Odom>”, the message on the screen is changed
to “>” and the first entry upon that first entry. This allows the user to see the entire entry when
the display message and entry are too long for the display.
^5 Enter – Keypad
^6 Enter Odometer
^7 Enter Pump #
^8 Take Receipt
^9 Please Wait
^0 PetroVend Logo
In this example the FIT500™ system will replace pictures #1, #2 and #10 with their
customizable versions for the display prompts using codes ‘^1’, ‘^2’ and ‘^:’.
NOTE: The main FIT500™ software must be running to detect a new picture. The picture
update process will run automatically with no user interaction other than inserting the USB
Storage Device. The system may run in any state (working or system down) with no restriction
to pictures being updated. Several pictures can be updated during one update process.
The customizable pictures will stay on the FIT500™ system up to the next update. The USB Storage Device
presence is necessary during update process only. You can remove the customizable picture and go back to
embedded one by updating the system with a zero-length file of the appropriate file name. The number of
customizable picture files can be limited by the internal FIT500’s storage capacity.
NOTE: If using Network Cards, on the system do not modify the prompts used by the specific
networks. In addition, some prompts may need to be changed for a specific network.
Reference the following page as needed.
NOTE: When using the preceding commands, the “Download” command must also be used.
NOTE: USB Key support is only available on “REV C” FSC3000™ controller boards.
NOTE: For more information about the PCI event log and retention requirements of the data
see OPW document “M030001_PA1-PA-DSS-Implementation-Guide.pd,f” Section 8.5.
NOTE: As mentioned above in section 12.1, the maximum amount of card/account records
available will vary as FSC application memory increases. This condition should be considered
when purchasing the card memory level to meet your needs.
Account #'s
DailyAllocation
Card PIN with: Card INVALID after 3 BAD PIN Entries
Product Restriction
Quantity Restriction
Driver / Vehicle / Account Name
Additional Prompts (Prompt-Seq.)
NOTE: Unless otherwise noted, to modify options, the card buffer must be redefined. You will
need toclear and re-enter all card/account records. Include any of the options that follow in the
initial setup if they will be used at a later date.
Available options and how they work are described in the sub-sections that follow:
12.4.2 Account #
When the Account # option is enabled a 4-digit account number can be assigned to each card. An
associated account record must also be inserted into the card file. This account number lets you group cards
together for reporting purposes and fuel control restriction. When driver/vehicle cards are used with
Accounts enabled, the use of cards assigned to an account is restricted without a corresponding
drive/vehicle card from the same account. If a Driver or Vehicle card is not assigned to an Account (shown as
card# being assigned to Account #: 0000), that card is treated as a Maintenance/Global card and is allowed
to fuel with any card assigned to any account.
EXAMPLE:
A driver card assigned to account “0112” can only fuel with a vehicle card assigned to account
“0112” or a vehicle card with an account of zero (“0000”). This also holds true in reverse for a
Vehicle card.
IMPORTANT: Whenever a driver or vehicle card assigned to a specific account is used with
another card assigned to account zero, fuel totals are accumulated against the assigned
account and each of the individual cards.
NOTE: Do Not create an account zero (0000) (and if a card is not assigned to an account)
don’t enter four zeros. Simply skip the entry when prompted for account number.
12.4.6 PIN #
The PIN # option allows a Personal Identification Number to be assigned to a single and/or driver card. Even
with this option enabled, PIN numbers for specific cards can still be disabled.
Card Invalidation:
This option is not available if the PIN # option is not selected. Card Invalidation allows for a card to be
deemed automatically invalid when the user enters three (3) consecutive bad PIN numbers. This option can
be changed via the re-definition of the card buffer.
NOTE: The system can still prompt for odometer entries if this option is not enabled. The
odometer will only be logged into the transaction.
NOTE: Like some of the fleet card hosts, the Verify Prompts option is provided for when the
Proprietary Card File manager needs to track/allow fuel when tied to a specific reference such
as; Trip # or P.O. #.
12.4.13 Prompt-Sequence
As discussed in section 8.5 the Prompt-Sequence option allows for eight (8) added prompts for each card
type and account. These added prompts can be set up to have a predefined input such as alphanumeric,
numeric, yes/no and hidden with a maximum number of inputs. This option is enabled by default if the
Verified Prompts option is enabled.
To set up Card/Account buffer type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Additional Options
X. Exit
Enter Choice: 2
Card/Account Records: Card/Account storage NOT yet defined
Specify Card/Account record (Y/N)? Y
-- Card/Account file will be DESTROYED!!! Sure (Y/N)? Y
Account #'S (Y/N)? Y
Expiration Date (Y/N)? Y
Monthly ALLOCATION (Y/N)? Y
DAILY Allocation (Y/N)? Y
PIN # (Y/N)? Y
-- Card INVALID after 3 BAD PIN Entries (Y/N)? Y
Save Odometer Entries (Y/N)? Y
Odometer Reasonability(Y/N)? Y
Product Restriction(Y/N)? Y
Quantity Restriction(Y/N)? Y
Driver / Vehicle / Account Name(Y/N)? Y
VERIFY 1 (Y/N)? N
VERIFY 2 (Y/N)? N
VERIFY 3 (Y/N)? N
PROMPT-SEQ. (Y/N)? Y
Maximum Cards/Accounts: 1911
This option allows you to set the card control data which will be added to the end of the customer's entry. The
system then takes this new string and treats it as that customer's card data.
To set up Keyboard Card Control Data type: Set Card Buffer <ENTER>.
1. Specify Card/Tran buffer size
2. Define Card/Account record
3. Clear Card Record Totals
4. Reconcile Card Record Allocation
5. Clear All Account Record Totals
6. Reconcile Account Record Allocation
7. Month End Totals
8. Set Keyboard Card Control Data
9. Additional Options
X. Exit
Enter Choice: 8
IMPORTANT: “Process ALL Voyager cards as PCF-based” should only be enabled for non-
public sites. Enabling this option will allow every Voyager card to be accepted (offline).
Code 0: NO Restrictions
Code 1: 20
Code 2: 40
Code 3: 60
Code 4: 80
Code 5: 100
Code 6: 120
Code 7: 140
Code 8: 160
Code 9: 180
Code 10: 200
Code 11: 220
Code 12: 240
Code 13: 260
Code 14: 280
Code 15: 300
NOTE: PetroLink™ transactions using Odometer Reasonability will always deny fueling when
out of range, irrelevant of the above setting – allow fuel if BAD odometer entry.
IMPORTANT: Any card/account managed through command-line when using Phoenix may
cause discrepancies in card/account and transaction data in Phoenix.
Insert Card
Edit card
Delete card
Insert VIU
Edit VIU
Delete VIU
Insert Account
Edit Account
Delete Account
IMPORTANT: Phoenix™ users should not use the above commands. All Card/Account
management should be performed using the Phoenix™ software interface.
When using the USB card update function (the USB key flag must be enabled), the card update file on the
USB key must have the same site ID as set up in the “Set Journal” command.
File – CUxxx (xxx = phoenix site ID)
Outside of customer specific network support, the FSC currently supports three different networks for the
processing of bankcards, BUYPASS (Firstdata), NBS/Bank and Chase Paymentech. By design, only one of
these networks can be purchased for use on the FSC at any given time. Enabling more than one of than can
create processing concerns and should not be attempted.
NOTE: If you are processing cards to a second network where price and total is not desired,
you can set this option to “No” and then enable printing of price and total under ISO table setup
for bankcards.
The second prompt; “Do you want transaction price displayed on terminal (Y/N)?” will cause the FSC to print
the price per unit on the terminal when the “Use Pump x” message is shown.
NOTE: When an Abierto/Systech IP converter is used to process transactions, option ‘O’ for
Old OPW/US Robotics modem should be selected.
Modem setting for Secondary Host: Old OPW/US Robotics Host modem
Port unlocked and usable by all networks.
Change Secondary Host device settings (Y/N)? y
NOTE: When using a connection device specifically designed for use with a specific host,
such as the Buypass Micronode, option 3 must be used to lock the processing of a specific
hosts activity to that port.
Option 2 (Use TCP/IP connection device) should be used when the IP connection device does
not emulate modem functionality. The FSC will not send modem initialization strings, nor
expect modem response codes.
NOTE: Depending on the host being configured different options may be presented.
NOTE: To process T-Chek MasterCard Fleet and ISO based cards, they must enabled in the
ISO table.
When ISO cards are enabled and a bankcard host is in use, those cards listed above will process to CFN.
14. Connect After Prompts Complete
When CFN cards are swiped, the network will start the authorization process while the prompting is taking
place. When CFN is authorizing by TCP/IP, the connection is too fast and CFN will drop the connection if the
customer is taking too long to enter prompts. For CFN transactions to be authorized after prompting
completes, set to “yes."
15. Host Status
This option enables the CFN network for processing. This only has to be executed once.
16. Price/Total on Orig/Legacy Cards
This option enables the printing of price and total on receipts for original and legacy CFN cards.
NOTE: This supersedes the Option 13 “Print Price and Totals on Network Receipts” under the
general network setup.
Code Description
7 OIL QUART
8 OIL GALLON
9 OIL BULK
10 C-STORE 1
11 C-STORE 2
12 C-STORE 3
17 PROPANE
18 MISCELLANEOUS
20 AVIATION GASOLINE
22 KEROSENE - CLEAR
27 METHANOL
Code Description
30 PURE ETHANOL
32 KEROSENE - DYED
41 DIESEL #2 LS PREMIUM
43 DIESEL #2 CA PREMIUM
51 DIESEL #1 LS PREMIUM
53 ULTRA-LO DIESEL #2
55 CAR WASH
56 TRUCK WASH
57 DEF Gallon
59 DEF Bulk
Code Description
60 WEIGH SCALES
63 BIODIESEL B2 LO SULFUR #2
70 PARTICIPANT USE
71 PARTICIPANT USE
72 PARTICIPANT USE
73 PARTICIPANT USE
74 PARTICIPANT USE
75 PARTICIPANT USE
76 PARTICIPANT USE
77 PARTICIPANT USE
78 PARTICIPANT USE
79 PARTICIPANT USE
Code Description
96 WASHROOM FACILITIES
97 LODGING
NOTE: Depending on the host being configured different options may be presented.
NOTE: Depending on the host being configured different options may be presented.
NOTE: Depending on the host being configured different options may be presented.
# Name U Price QuikQ COM UNI FMGC QsFN FLT1 CFN TCH
1 UNLEADED G 2.111 001 0 051 002 12 40 04 019
NOTE: Depending on the host being configured different options may be presented.
NOTE: Depending on the host being configured different options may be presented.
NOTE: Depending on the host being configured different options may be presented.
NOTE: Depending on the host being configured different options may be presented.
NOTE: Entering an alpha character allows the merchant to clear this setting from use.
NOTE: Depending on the host being configured different options may be presented.
NOTE: When using this feature and the prompts are configured to send, the NBS host will fail
the transaction for authorization even if the processing bank does not support or cannot
confirm the entered data. This creates a very strong reliance on every cards bank to correctly
support AVS prompting.
NOTE: Depending on the host being configured different options may be presented.
NOTE: To change Security Codes on all bankcards use the “SET SECURITY” command to
change the values used for generating the code.
It is the merchant’s responsibility to confirm the acceptability of this feature with local codes
before enabling.
NOTE: It is the SITE OWNER's responsibility to make sure that the correct bitmaps are
installed on the FIT500™'s flash card. Bitmaps are displayed in order from 50.bmp through
57.bmp. See FIT500™ documentation for more information on using Bitmaps.
NOTE: Each record in the ISO table needs to have the “Force Registered Bank Card PIN
prompt?” prompt set to “yes” to allow security code prompt presented at the fuel island
terminal.
IMPORTANT: Every FSC ships with same security table defined, therefore a Security Code
assigned to a card would be the same at every site. To ensure your site generates a unique
security code from another issue the “SET SECURITY” command and change the default
values:
P>set security
Enter NEW table values
ROW 1: 01 23 45 67 89
45 32 11 23 11
ROW 2: AB CD EF FE DC
Security CODE: 00
Enter CODE: 02
NOTE: All network product codes should be confirmed with the network for any changes that
may have occurred.
071 Unld 10% Ethanol 080 Misc. 030 Biodiesel 100% (Dyed)
072 Unld-Mid 10% Ethanol 033 ULS Prem Diesel 013 Bio-Diesel 15%
010 Bio-Diesel 2%
011 Bio-Diesel 5%
NOTE: Depending on the host being configured different options may be presented.
NOTE: To enable the Buypass host for processing you MUST enter a Merchant ID and option
1 and create a Fleet Table entry for Buypass. Once both these are complete the FSC will
automatically connect to Buypass and prepare for card authorization.
TIP: To keep prompts and fueling limits the same for all cards of a specific network, do not
enter an account/fleet number when prompted. The FSC will back fill this field with ten zeros
indicating that all cards are treated the same.
NOTE: If you want to single out 2 or 3 specific account/fleets for a network, use constant
prompting for all other cards not associated to a specific account. Create a final row in the fleet
table BENEATH all account/fleet specific rows for constant prompting against the rest. If you
ONLY want to support the 2 or 3 accounts defined and decline all other cards from that
network DO NOT add this constant record to the table.
NOTE: Some networks drive prompting based on embedded prompt codes on the card track2
data. For these networks, the FSC will not prompt for an account/fleet number or a prompt
sequence string.
1
(0=None, 1=CFN, 2=EFS, 3=TCH, 4=FleetOne, 5=NBS\BankCard, 6=Paymentech)
Enter NETWORK:
Below is a list of the different account/fleet number prompts that may be presented based on the network
selected:
KardALL IPN: For unique prompts enter Card ISO+4 (length of 10):
For networks that allow a prompt sequence to be configured, here you enter the required string of characters
to define the prompting sequence. See "Additional Prompts" on page 66 for the list of available letters to
enter (max 9) and prompts associated with them.
Along with these letters, three (3) special characters can be entered into the string sequence. These are: ‘$’,
“*’ (asterisk) and ‘#’.
l ‘$’ can be used to prompt the driver for a max dollar limit they wish to fuel
l ‘*’ tells the FSC to begin the connection process to the host. This is used to synchronize the host
connection process with the Driver's entry of prompt data to reduce the amount of time the “Processing
Please Wait” message is displayed at the terminal while the host pre-authorization takes place (use of
the asterisk is more important when modems are used for making host connections).
l The ‘#’ character tells the system to prompt for the pump #. If not added, the FSC will add this to the
end of the string.
Enter Prompt Sequence:
Next, enter a main number to dial when connecting to the network, and then the backup number to use when
the primary number is busy or fails.
IMPORTANT: A primary number must be configured or the FSC will decline the card with a
message of “Not a Network Card” being displayed at the terminal:
Enter PRIMARY #:
Enter SECONDARY #:
The next step is to configure the fueling limits available for this account/network. These limits allow you, as
the site owner, to set the maximum amount of fuel any network can authorize for a single transaction. These
settings, along with the absolute max quantity defined for a dispenser, give you the control necessary to
regulate the amounts of fuel taken.
Depending on the network being configured, different entries will be presented based on the processing
rules in place. Other than the network specific setup defined below the standard prompts are:
Enter MAX ONLINE Qty (0=Local): See "(0=Local)" on page 138 for information on (0=Local)
Enter MAX OFFLINE Qty:
Limit by (D)ollar or (Q)ty:
Enter Dollar Limit (no cents): $
TIP: To ensure the “Dollar Limit” value is the now max amount allowed, set the “Max Online
Qty” limit (times the lowest priced product) to a value higher than the “Dollar Limit” entered
EXAMPLE:
If Dollar limit is set to $300 and Max Qty at 100 times lowest PPU of 2.89, the max dollar
allowed for that product would be $289. Thus, Max Qty should be no less than 105 gallons.
IMPORTANT: When using options 2 or 3, higher processing fees may be charged for each
Visa and MasterCard transaction.
NBS Quarles:
Enter MAX Offline Qty for Quarles Classic Card:
Buypass:
1) Force Visa and MasterCard transactions to auth at $1
Note: Sending of $1 NOT supported by host,
contact Buypass for configuration limits.
See "M00-051-00 FSC3000 Command-Line Configuration Guide"
under Buypass ISO setup for more information.
2) Auth ALL cards using their ISO table Max Authorization amount
3) Prompt cardholder for desired Dollar Authorization amount
Select Option:
NOTE: Option 1) cannot be selected under the Buypass host section 5.4 for ISO table
setup/support
NOTE: If a modem or IP Converter is connected to the host port, the FSC will attempt to
capture those transactions when fueling is complete.
NOTE: Not every card listed can be added to the ISO table for processing. Consult OPW Tech
Support to determine the proper use and configuration of ISO table card definition.
The following table is a list of the defined Multi-trucking card type codes:
Multi Card Name Multi Card Type Code
FMCLASSIC 1
GCACCESSORIG 2
FuelMan PLUS (FMPLUS) 3
Gascard ACCESS (GCACCESS) 4
Gascard SINCLAIR (GCSINGCLAIR) 5
VOYAGER CARD 20
WEX CARD 21
TCHEK CARD 41
EFS CARD 42
TCH CARD 43
QUARLES CARD 44
FMGC CARD 45
COMCHEK CARD 46
FDIS CARD 47
FLEET1 CARD 48
IRVING CARD 49
IRVING CARD2 50
SHELLFPS CARD 51
CFN CARD 52
CFN CARDCO 53
QUICKFUEL CARD 54
KARDTECH CARD 55
INTEVACON CARD 56
COMPANY CARDÂ 57
GROWMARK SVS 58
NPC_ACH CARD 59
QUARLES VOYAGER 60
ATIO CARD 61
CENEX NETWORK 62
IMPORTANT: To protect all parties involved, the following acceptance and control has been
added to the ISO setup to ensure that a conscious decision is being made to accept the
liability involved before moving forward. The site owner must accept this agreement before
being allowed to change the system defaults. If at any time a “Decline” of the agreement is
selected, the FSC will restore bankcard card limits to their default values.
NOTE: As of ARTWare version 3.9 this same agreement is in place when the Buypass
network is enabled for the site being configured. If the user does not accept that agreement
within ARTWare the FSC will again revert the current fueling limits to their default values.
Default fueling limits restored for bankcard records! ß Note: Decline chosen!
TIP: If you mistakenly delete or change the device type values and processing to Comdata
fails, reenter them to the values shown above.
NOTE: To help protect the user from misconfiguration, the two device type entries are only
available from the command line and are not configurable under ARTWare setup.
IMPORTANT: To maintain PCI compliance in the FSC, you MUST enable the MasterCard
Fleet card record in the ISO table to complete the setup for the processing of Comdata
MasterCard Fleet cards.
NOTE: If you Do Not enable this option under Comdata and also have a bankcard host
enabled on the FSC, the Comdata MasterCard Fleet cards will process via the enabled
bankcard host and the FSC will only prompt for those entries encoded on the track2.
: : : :
20
ENTER (fleet table row # (1..20) or [RETURN] to exit) : 2
2
(0=None, 1=ComdataPOS, 2=T-CHEK, 3=EFS, 4=TCH, 5=FleetOne, 6=BUYPASS)
Enter NETWORK: 1
Enter PRIMARY #: 18004564799
Enter SECONDARY #:
Enter MAX Quantity Limit: 600
Enter MAX Dollar Limit: 900
When using the Comdata POS, host-processing limits are provided in both max quantity and dollar limits.
The values entered here are site-overriding values. These values are intended to give the site owner control
over the maximum amount of fuel that any driver can take when processing a Comdata Comchek or
MasterCard Fleet card. This limits the driver to an amount lower than what Comdata will allow for the drivers
card. If you don’t have a need to limit the driver and want Comdata to determine the maximum amount of fuel
that can be taken, set these limits high so the host can then lower the limits as required by the card.
To display the max quantity and dollar amounts in the fleet table, the Online (Onlin) and Offline (Offln)
columns of the Fleet table are used to display these values.
NOTE: In the example below the ‘A’ and ‘B’ columns display a “Qty” string and a dollar sign
(‘$’) to help identify the respective columns in which the values are shown.
Prompt
# ? Fleet/Acct Name Primary Secondary Onlin Offln A B
Seq
1 0
2 1 0000000000 ComdataPOS 18004564799 600 900 Qty $
3 0
4 0
5 0
: : : :
20
P>
NOTE: If you are already processing bankcards at this site, the record may already be set to
active, if not follow the steps below.
NOTE: This message serves as a reminder that when processing Comdata branded
MasterCard Fleet cards directly to the ComdataPOS host, Comdata itself treats the
processing of this card as a normal ComChek card and the $1 authorization rules specified by
MasterCard are not regulated.
The Wrap Around option defines how a transaction should be handled when the transaction buffer is full. If
this option is disabled the system will prevent new transactions and display “SYSTEM BUSY – BUFFER
FULL” when one is initiated. The user will then retrieve and clear transactions (poll) before a new one can be
started. If enabled, the system will always allow fueling when the transaction buffer is full, but will overwrite
the oldest transaction. This is not recommended when processing proprietary cards.
NOTE: When set to “no," some unauthorized transactions can be assigned a transaction
number, but when terminated will not save, causing transaction number gaps in the
transaction buffer.
NOTE: Phoenix® users should have Phoenix® set up to clear transactions. Using the above
commands to clear transaction commands may cause Phoenix® to lose transactions.
IMPORTANT: Midnight Totals are generated from the currently stored transactions on the
FSC. If transactions are cleared, the Midnight Totals will not fully reflect the true totals for the
day.
Journal
Show Transaction Command
Printer
SEQUENCE # 1
REASON FOR TERMINATION NORMAL ß Termination Code 0012I 20FEB05
01:28A 1
DRIVER TEST
DATE FEB 20, 2005
Pump
G currently
active
I Normal Transaction terminated normally
Verify pump, card/account
Quantity
One of the Quantity limits for the record quantity limits
J limit
transaction has been reached are adequate and adjust
exceeded
accordingly
Total Verify total transaction
transaction The total transaction fueling timer fueling time is adequate
K
timeout has been reached for the pump and adjust
exceeded accordingly
Only on flow switch applications Verify pulser is working
Short
Code Cause
Text
Short
Code Cause
Text
IMPORTANT: BEFORE making any connections, be sure the computer and peripheral
equipment (printer, converter, modem, etc.) are OFF.
Code Let-
Variable Field Format Padding
ter
Account/Driver/Vehicle 9/9/9 characters (total 27 characters) spaces a
Pump Number (hose# 2 digits, from 011 to 998 (3rd digit optional) zeros g
optional)
0 or 1:
Receipt Status "1" = receipt issued spaces n
"0" = receipt not issued
IMPORTANT: When calculating the checksum for a record, the slashes (‘/’) must be included
in the calculation.
EXAMPLE:
An example of a checksum in a ‘RESTORE’ command is:
RESTORE STATION12345/beatify/75|CR|LF|
The checksum is 75. Note that the slash and the blank space (between ‘RESTORE’ and
‘STATION12345’ in the example above) must be included in the checksum calculation.
Backing up the card validation data allows for the safeguarding of this information and to minimize system
downtime when modifying or repairing aFSC3000™. Data from one FSC3000™ can be backed up and
restored to another FSC3000™. FSC3000™ systems need to have the same database.
The BACKUP and RESTORE commands must be included as part of a computer program that can format,
store and transmit the raw computer data produced by the FSC3000™.
The Phoenix® for Windows® software package from OPW Fuel Management Systems provides all the
information needed to back up and restore card data quickly and easily using an IBM®-compatible personal
computer.
Phoenix® is available from a distributor or directly from OPW Fuel Management Systems.
NOTE: Specify field codes with lower-case letters. Specify the RESTORE command and any
site ID letters with upper-case letters.
Restoring Fields
TheFSC3000™ allocates space in its database when it receives the field codes.
You can restore a different number of fields than were in the database when it was backed up. For example,
if a field was accidentally omitted during configuration, you can add that field without losing any card or
account data.
First, back up the current card or account data. Then, use the SET CARD BUFFER command to include all
the old and new fields. This destroys the old data!
Finally, restore the card or account data, specifying the original fields plus the new field(s). The new fields
can be filled with blanks or actual data.
Similarly, you can restore fewer fields - this increases the number of transactions or card and account
records to be retained by the FSC3000™.
Backing up the FSC3000™ is like taking a snapshot of the database. When data is restored, FSC3000™
returns to exactly the same state as when backed up.
Frequent database backups reduce the need to update any specific fields (e.g. mileage) in the database
when you use the RESTORE command.
NOTE: The message ‘SYSTEM DOWN’ is shown on the FIT display while backing up or
restoring configuration data. Terminal cannot be used by customers while this message is
displayed.
The ‘|CR|LF|’ indicates a carriage return and a line feed. The ‘-‘ indicates a space pad. A card or account
record must be sent as one string.
*Refer to "Bankcard hosts: Buypass, NBS Bank, NBS Quarles and Paymentech" on page 136 for
information.
0-4 N/A
5 578 2/13/14 Buypass configuration
6 918 3/9/16 General updates per engineering
Replace partial CFN product Codes
7 933 4/7/16
with Full Product Code Table
Phoenix partial password limits (to
8 1140 3/6/17
close defect # 138745)
Add transaction field codes o & p in
9 1147 3/24/17
Appendix
Correct sequence of Cold Start
10 1220 9/5/17
steps
Change references to PIN to
11 1307 2/6/18
"Access Code" in training screens
12 1334 3/19/18 Update transaction Code g
Correct Default Display Prompt
13 1375 6/12/18 item 9 to show "^T^L INSERT
CARD" (Defect #165867)
14 1662 11/6/19 Update transaction field code I
EMV Configuration, PV200 Graphic
15 1901 5/11/2021 6.03a
Codes
16 1949 8/26/2021 Added QuikQ to Networks
Update transaction field codes b
17 DH 10/11/2022 and j under Transaction Man-
agement.
NOTE: It is possible that older software versions might not support all features