EVM NCIII 21st Century

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
COMPETENCY-
BASED
CURRICULUM
Sector:
TOURISM
Qualification:
EVENTS MANAGEMENT SERVICES NC III

FIRST ASIAN COGNIZANCE EXECUTIVE TRAINING
(FACET) INSTITUTE CORP.
Holy Spirit St., Barcenaga, Naujan, Oriental Mindoro
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
COMPETENCY-BASED CURRICULUM
A. Course Design
Course Title: EVENTS MANAGEMENT SERVICES
Nominal Duration: 128 hours

40 hours Basic Competencies (integrated
with 21st Century Skills)
24 hours Common Competencies
64 hours Core Competencies
Qualification Level: NC III
Course Description:
This course is designed to enhance the knowledge, skills, behavior
and motivations in EVENTS MANAGEMENT SERVICES NC III in
accordance with industry standards. It covers the basic, common and
core competencies required for the NCIII level in coordinating events. The
competencies on event planning such as planning and developing an
event proposal, concept, and program, selecting a venue and site, and
updating event industry knowledge, as well as competencies on on-site
event management such as providing onsite management services,
managing contractors and updating knowledge on protocol. It also
includes competencies on leading workplace communication and small
teams, controlling and ordering stock and establishing business
relationships.
Trainee Entry Requirements:
Trainees or students who wish to enter this training should

possess the following requirements:
 can communicate in basic English in both oral and written form

 physically and mentally fit
 with good moral character
 can perform basic mathematical computation
This list does not include specific institutional requirements such as

educational attainment, appropriate work experience, and others that may
be required of the trainees by the school or training center delivering the
TVET program.
TESDA-OP CO-01-F11
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Course Structure
BASIC COMPETENCIES
(40 HOURS)
Units of Module Title Learning Outcomes Nominal
Competency Duration
1. Lead workplace 1.1 Leading 1.1.1 Communicate 6 hours
communication workplace information about
communication workplace
processes
1.1.2 Lead
workplace
discussions
1.1.3 Identify and
communicate
issues arising in
the workplace
2. Lead small 2.1 Leading small 2.1.1 Provide team 4 hours
teams teams leadership.
2.1.2 Assign
responsibilities
among members
2.1.3 Set
performance
expectation for
team members
2.1.4 Supervise
team performance
3. Apply critical 3.1 Applying 3.1.1 Examine 4 hours
thinking and critical thinking specific workplace 1 hour is aligned
problem solving and problem strategies to Common
techniques in the solving techniques 3.1.2 Analyze the Competency
workplace in the workplace causes of specific UC3. Train
workplace Small Groups
Challenges
3.1.3 Formulate LO1. Prepare for
resolutions to training (15
specific workplace mins.)
challenges LO2. Deliver
3.1.4 Implement Training
action plans and (45 mins.)
communicate
results
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4. Work in a 4.1 Working in a 4.1.1 Develop an 3 hours

diverse diverse individual’s 1 hour is aligned
environment environment cultural awareness to Core
and sensitivity Competency
4.1.2 Work UC8. Develop
effectively in an and update
environment that knowledge and
acknowledges and protocol
values cultural LO2. Integrate
diversity appropriate
4.1.3 Identify protocol
common issues in procedure into
a multicultural and work activities
diverse
environment
5. Propose 5.1 Proposing 5.1.1 Assess work 3 hours
methods of methods of procedures, 1 hour aligned to
applying applying processes Core
learning and learning and and systems Competency
innovation in the innovation in in terms UC5. Develop
organization the organization of and update
innovative event industry
practices knowledge
5.1.2 Generate LO3. Source and
practical apply
action plans information on
for improving event industry
work technology
procedures
processes
5.1.3 Evaluate the
effectiveness
of the
proposed
6. Use 6.1 Using 6.1.1 Use 8 hours
information information technical 2 hours is
systematically systematically information aligned to Core
6.1.2 Apply Competency
Information UC5. Develop
technology (IT) and update
6.1.3 Edit, format event industry
and check knowledge
information LO1. Source and
apply
information on
TESDA-OP CO-01-F11
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the structure
and operation of
the event
industry
LO4. Update
event industry
knowledge
7. Evaluate 7.1 Evaluating 7.1.1 Interpret 4 hours

Occupational Occupational Occupational 2 hours is
Safety And Safety And Safety and aligned to Core
Health Work Health Work Health
competency
Practices Practices practices
7.1.2 Set OSH work UC4. Select
targets event venue and
7.1.3 Evaluate site
effectiveness of LO1. Analyze
Occupational venue or site
Safety and Health requirements (30
work instructions mins.)
LO3. Confirm
venue or site
arrangements ( 1
hour and 30
mins.)
8. Evaluate 8.1 Evaluating 8.1.1 Interpret 3 hours
Environmental Environmental environmental 1 hour is aligned
Work Practices Work Practices practices, to Core
policies and Competency
procedures
UC6. Provide on-
8.1.2 Establish
targets to site event
evaluate management
environmental services
practices LO1. Prepare for
8.1.3 Evaluate on-site
effectiveness of Management
environmental (15 mins.)
practices LO3. Monitor
meeting/event
operation
(45 mins.)
9. Facilitate 9.1 Facilitating 9.1.1 Develop and 5 hours
Entrepreneurial Entrepreneurial maintain 2 hours is
Skills For Micro- Skills For Micro micro- small- aligned to
Small-Medium Small Medium medium Common
Enterprises Enterprises enterprise
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
(MSMEs) skills Competency

in the UC4. Establish
organization and conduct
9.1.2 Establish and business
maintain client
relationships
base/market
9.1.3 Apply LO1. Establish
budgeting and and conduct
financial business
management skills relationships (30
mins)
LO2. Conduct
negotiations
(1 hour and 30
mins.)
COMMON COMPETENCIES (24 HOURS)
Units of Module Title Learning Nominal

Competency Outcomes Duration
1. Roster staff 1.1 Rostering staff 1.1.1 Develop and 6 hours
implement staff
rosters
1.1.2 Maintain staff
records
2. Control and 2.1 Controlling and 2.1.1 Maintain 6 hours
order stock ordering stock stock levels and
records
2.1.2 Process stock
orders
2.1.3 Minimize
stock losses
2.1.4 Follow-up
orders
2.1.5 Organize and
administer stocks
3. Train small 3.1 Training small 3.1.1 Prepare for 6 hours
groups groups training
3.1.2 Deliver
training
3.1.3 Provide
opportunities for
practices
3.1.4 Review
training
4. Establish and 4.1 Establishing 4.1.1 Establish and 6 hours
TESDA-OP CO-01-F11
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conduct business and conducting conduct business

relationships business relationships
relationships 4.1.2 Conduct
negotiations
4.1.3 Make formal
business
agreements
4.1.4 Foster and
maintain business
relationships
CORE COMPETENCIES (64 HOURS)
Units of Module Title Learning Nominal

Competency Outcomes Duration
1. Plan and 1.1 Planning and 1.1.1 Interpret 8 hours
develop event developing event event brief
proposal or bid proposal or bid 1.1.2 Develop
proposal and bid
details
1.1.3 Develop bid
materials
1.1.4 Submit or
present the bid or
proposal on time
2. Develop an 2.1 Developing an 2.1.1 Identify 8 hours
event concept event concept overall event
objectives and
scope
2.1.2 Establish
event concept,
theme and format
3. Develop an 3.1 Developing an 3.1.1 Identify 8 hours
event program event program conference
objectives
3.1.2 Design
conference program
3.1.3 Finalize
program details
4. Select event 4.1 Selecting event 4.1.1 Analyze 8 hours
venue and site venue and site venue or site
requirements
4.1.2 Source event
venues or sites
4.1.3 Confirm
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venue or site
arrangements
5. Develop and 5.1 Developing and 5.1.1 Source and 8 hours
update event updating event apply information
industry industry knowledge on the structure
knowledge and operation of
the event industry
5.1.2 Source and
apply information
on the ethical and
legal issues for the
event industry
5.1.3 Source and
apply information
on event industry
technology
5.1.4 Update event
industry knowledge
6. Provide on-site 6.1 Providing on- 6.1.1 Prepare for 8 hours
event site event on-site
management management management
services services 6.1.2 Oversee
meeting/event set-
up
6.1.3 Monitor
meeting/event
operation
6.1.4 Oversee
meeting/event
breakdown
7. Develop and 7.1 Developing and 7.1.1 Seek 8 hours
update knowledge updating information on
on protocol knowledge on appropriate
protocol protocol procedures
into work activities
7.1.2 Integrate
appropriate
protocol procedures
into work activities
7.1.3 Update
knowledge of
protocol
8. Manage 8.1 Managing 8.1.1 Identify event 8 hours
contractors for contractors for operational
indoor events indoor events requirements
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8.1.2 Source
contractors
8.1.3 Monitor
contractors
Assessment Methods:
 Written examination
 Practical Demonstration
 Direct observation
 Hands-on
Course Delivery:
 Group discussion
 Demonstration
 Film viewing
 Modular instruction
 Practical application
 Reporting
 Industry immersion
 E-learning
Resources:
List of tools, equipment and materials for the training of a maximum of
25 trainees for Events Management Services NCIII are as follows:
Qty. Tools Qty. Equipment Qty. Materials

5 Computer with 1 Updated
u internet p Calendar/can
ni connection c write event
ts the timelines
or event
schedules
(Calendar of
Events)
1 LCD projector or
u Flat screen
ni TV
t
2 Two-way radio
u
ni
ts
2 Mobile phone (it
u should be
ni Android/photo
ts and video)
1 Telephone
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u
ni
t
1 Microphone
u
ni
t
1 Sound system
u
ni
t
5 First aid kit
s
et
s
Training Facilities
Space Requirement Size in Meters Area in Sq. Meters

Student/Trainee
1 x 1 m. 25 sq. m.
Working Space
Lecture/Demo Room 8 x 5 m. 40 sq. m.
Learning Resource
3 x 5 m. 15 sq. m.
Center
Facilities/Equipment/ 24 sq. m
Circulation Area
TOTAL AREA 104 sq.m
QUALIFICATION OF INSTRUCTORS/TRAINERS
 Must be a holder of National TVET Trainers Certificate (NTTC) Level I in
 Must be physically and mentally fit
 Must have at least 3-5 years job/industry experience
 Must be of good moral character
 With pleasing personality
 Must have attended relevant training and seminars
TESDA-OP CO-01-F11
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MODULES OF INSTRUCTION
BASIC COMPETENCIES
Events Management Services NCIII
UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION
MODULE TITLE : LEADING WORKPLACE COMMUNICATION
MODULE DESCRIPTOR : This unit covers the knowledge, skills and

attitudes required to lead in the effective dissemination and discussion of ideas,
information, and issues in the workplace. This includes preparation of written
communication materials.
NOMINAL DURATION : 6 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees will be able to:
LO1. Communicate information about workplace processes.

LO2. Lead workplace discussions.
LO3. Identify and communicate issues arising in the workplace.
LO1. Communicate information about workplace processes.
Assessment Content Condition Methodologies Assessmen

Criteria t
Methods
1. Sele 1.1. Methods The ∙ Lecture ∙ Written
ct of students/traine Test
relevant communicati es must be ∙ Demonstratio
communication on on provided with n ∙
method Organization the following: Observatio
based on requirement ∙ Practical n
EQUIPMENT exercises
workplace s for written
 LCD
procedures and Projector ∙ Role Play
electronic (optional)
1.2
 Overhead
Communicate 1.2. Methods Projector
multiple of (optional)
operations communicati
TESDA-OP CO-01-F11
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involving on on verbal  Computer

several Printer
topics/areas 1.3.
following Business TOOLS AND
enterprise Writing ACCESSORIES
requirements Software for
1.4. presentation
1.3 Apply Workplace skills
questioning etiquette
to gain extra SUPPLIES &
MATERIALS
information
 Sample
1.4 Identify proposal
Sample
relevant sources
brochures and
of other pertinent
information in document
accordance relating to
with proposal
workplace / writing
client
requirements LEARNING
MATERIALS
1.5 Select Books relating to
and organize business proposal
writing
information
following
enterprise
procedures
1.6 Undertake
verbal and
written
reporting
when required
1.7 Apply and

maintain
communication
and negotiation
skills
in all relevant
situation
LO2. Lead workplace discussions.

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Assessment Content Condition Methodologie Assessmen

Criteria s t
Methods
2.1 Sight 2.1 Methods of The ∙ Group ∙ Oral
response to communication students/traine discussion evaluatio
workplace issues on es must be n
following Organization provided with ∙ Lecture
enterprise requirements the following: ∙ Written
procedures for written and ∙ Test
electronic EQUIPMENT Demonstratio
2.2 Provide  LCD n ∙
2.2 Methods Projector Observation
response to
of (optional)
workplace issues
communicatio  Overhead
immediately
n on verbal Projector
2.3 Make (optional)
2.3  Computer
constructive
Workplace Printer
contributions to
etiquette
workplace
discussions TOOLS AND
ACCESSORIES
on
Software for
such issues
presentation
as
skills
production,
quality and SUPPLIES &
safety MATERIALS
 Sample
2.4 Communica proposal
te Goals / Sample
objectives and brochures and
action plans other pertinent
undertaken in document
the relating to
workplace proposal writing
promptly
LEARNING
MATERIALS
Books relating to
business proposal
writing
LO3. Identify and communicate issues arising in the workplace.
Assessment Content Condition Methodologi Assessme

Criteria es nt
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Methods
3.1 Identify 3.1 Methods of The ∙ Group ∙ Oral
issues and communication students/traine discussion evaluation
problems on es must be
as they arise Organization provided with ∙ Lecture ∙ Written
requirements the following: Test
3.2 Organize for written
information and EQUIPMENT
regarding electronic  LCD
problems and Projector
issues Methods of (optional)
coherently to communication  Overhead
ensure clear on verbal Projector
and effective (optional)
Communicati 3.3 Workplace  Computer
on Etiquette Printer
3.3 Initiate 3.4 TOOLS AND

Communicatio ACCESSORIES
dialogue with
n problems Software for
appropriate
and Issues presentation
personnel
skills
3.4 Raise 3.5 Barriers in
communicati SUPPLIES &
communication MATERIALS
problems and on
 Sample
issues as they proposal
arise Sample
brochures and
3.5 Identify other pertinent
barriers in document
communication relating to
to be addressed proposal
appropriately writing
LEARNING
MATERIALS
Books relating
to business
proposal
writing
UNIT OF COMPETENCY : LEAD SMALL TEAM
MODULE TITLE : LEADING SMALL TEAM

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
MODULE DESCRIPTOR : This module covers the knowledge, skills and

attitudes required to lead small team including setting and maintaining team
and individual performance standard.
LO1. Provide team leadership.

LO2. Assign responsibilities among members.
LO3. Set performance expectations for team members.
LO4. Supervise team performance.
LO1. Provide team leadership.
Assessment Content Condition Methodologies Assessment

Criteria Methods
1.1 Identify 1.1 Facilitate The ∙ Group work ∙ Role Play
and present Team work students/trainees
work must be provided ∙ Role Play ∙ Written
requirements 1.2 Perform with the following: Test
to team company ∙ Lecture/
members policies and EQUIPMENT Discussion
based on procedures  LCD Projector
(optional) ∙ Individual
company relating to
 Overhead Work
policies and work
procedures Projector
1.3 Perform (optional)
1.2 standards  Computer
Communicate and Printer
reasons for expectations
instructions TOOLS AND
ACCESSORIES
and 1.4 Monitor Software for
requirements individual’s presentation
to team and team’s skills
members performance
based on vis a vis SUPPLIES &
company client’s and MATERIALS
policies and group’s  Sample
procedures expectations proposal
Sample
1.3 brochures and
Recognize,
TESDA-OP CO-01-F11
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discuss other pertinent

and deal document
team relating to
members’ proposal writing
and
LEARNING
leaders’
MATERIALS
concerns with Books relating to
based on business proposal
company writing
practices
LO2. Assign responsibilities among members.

Criteria es nt
Methods
2.1. Allocate 2.1 Work The ∙ Individual ∙ Role Play
responsibilitie plan and students/traine Work
s procedures es must be ∙ Written
having regard 2.2 Work provided with ∙ Case Study Test
to the skills, requiremen the following:
and ts and
aptitude targets EQUIPMENT
required to 2.2  LCD
undertake Individual Projector
the and group (optional)
assigned task expectation  Overhead
Projector
based on s and
(optional)
company assignment
 Computer
policies. s Printer
2.3 Ways
2.2. Allocate to improve TOOLS AND
duties group ACCESSORIES
having regard leadership Software for
to individual and presentation
preference, membershi skills
domestic and p
personal SUPPLIES &
considerations MATERIALS
,  Sample
whenever proposal
possible Sample
brochures and
other pertinent
document
TESDA-OP CO-01-F11
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relating to
proposal
writing
LEARNING
MATERIALS
Books relating to
business proposal
writing
LO3. Set performance expectations for team members.

Criteria Methods
3.1 Establish 3.1 One’s roles The ∙ Lecture/ ∙Role Play
performance and students/trainees Discussion
expectations responsibilities must be provided ∙Written
based on in the team with the ∙ Role Play Test
client following:
needs 3.2 Give and
receive EQUIPMENT
3.2 Base Feedback  LCD Projector
performance (optional)
expectations 3.3 Perform  Overhead
on expectation Projector
individual (optional)
team  Computer
members Printer
knowledge,
TOOLS AND
skills and
ACCESSORIES
aptitude
Software for
3.3 Discuss presentation
skills
and
disseminate SUPPLIES &
performance MATERIALS
expectations  Sample
to proposal
individual Sample
team brochures and
members other pertinent
document
relating to
proposal writing
TESDA-OP CO-01-F11
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LEARNING
MATERIALS
Books relating to
business proposal
writing
LO4. Supervise team performance.

Criteria s t
Methods
4.1 Monitor 4.1 Perform The Lecture/ Role Play
performance Coaching students/trainee
based on s must be Discussion Written
defined 4.2 Perform provided with Test
performance management the following: Role Play
criteria and/or
EQUIPMENT Case Study
assignment
4.3 Perform  LCD
Instruction
Issues Projector
(optional)
4.2 Provide
 Overhead
team members
Projector
are
(optional)
with
 Computer
feedback, Printer
positive on
strategies TOOLS AND
to ACCESSORIES
overcome Software for
any presentation
deficiencies skills
based on
company SUPPLIES &
practices MATERIALS
 Sample
4.3 Refer proposal
TESDA-OP CO-01-F11
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performance Sample
issues which brochures and
cannot be other pertinent
rectified or document
addressed relating to
proposal writing
within the
team
LEARNING
to appropriate MATERIALS
personnel Books relating to
according to business proposal
employer writing
policy
4.4 Keep inform

team members
of any changes
in the priority
allocated to
assignments or
tasks which
might
impact on
client/
customer
needs and
satisfaction
4.5 Monitor
team
operations
to ensure
that
employer/
client
needs and
requirements
are met
4.6 Provide
follow-up
communication
on all issues
affecting the
team
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4.7 Complete
all relevant
documentation
in
accordance
with
company
procedures
UNIT OF COMPETENCY : APPLY CRITICAL THINKING AND PROBLEM

SOLVING TECHNIQUES IN THE WORKPLACE
MODULE TITLE : APPLYING CRITICAL THINKING AND

PROBLEM SOLVING TECHNIQUES IN THE WORKPLACE

attitudes required to solve problems in the workplace including the application
of problem solving techniques and to determine and resolve the root cause/s of
specific problems in the workplace.

1 hour is aligned to Common Competency
UC3. Train Small Groups
LO1. Prepare for training (15 mins.)
LO2. Deliver Training (45 mins.)
Upon completion of this module the students/ trainees will be able to:
LO1. Examine specific workplace strategies.

LO2. Analyze the causes of specific workplace challenges.
LO3. Formulate resolutions to specific workplace challenges.
LO4. Implement action plans and communicate results.
LO1. Examine specific workplace strategies.
Assessment Content Condition Methodologi Assessment

Criteria es Methods
TESDA-OP CO-01-F11
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1.1 Examine 1.1 The ∙ Group ∙ Case

variances from Competence students/trainee discussion Formulation
normal operating includes s must be
parameters;a a thorough provided with ∙ Lecture
nd product knowledge the following: ∙ Life
quality. and ∙ Narrative
EQUIPMENT Demonstratio Inquiry
understandin
1.2 Define extent, g of the  LCD n (Interview)
cause Projector
process, (optional)
and nature of normal ∙ Role playing ∙
 Overhead Standardized
the specific operating Projector test
problem parameters, (optional)
through and  Computer
observation, product Printer
investigation quality to
and recognize TOOLS AND
analytical non ACCESSORIES
techniques. standard Software for
situations. presentation
1.3 State and skills
specify Problems 1.2
clearly . Competence SUPPLIES &
to MATERIALS
include the  Sample
proposal
ability to
Sample
apply and brochures and
explain, other pertinent
enough for document
the relating to
identification proposal writing
of
fundamental LEARNING
causes MATERIALS
of specific Books relating to
workplace business
challenges. proposal writing
1.3 Relevant
equipment
and
operational
processes.
1.4
Enterprise
goals,
TESDA-OP CO-01-F11
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targets and
measures.
1.5
Enterprise
quality
OHS and
environment
al
requirement.
1.6
Enterprise
information
systems
and data
collation
1.7 Industry
codes and
standards.
LO2. Analyze the causes of specific workplace challenges
Assessment Content Condition Methodologi Assessmen

Criteria es t
Methods
2.1 Identify 2.1Competence The ∙ Group ∙ Case
possible includes a students/traine discussion Formulation
causes of thorough es must be
specific knowledge and provided with ∙ Lecture
problems understanding of the following: ∙ Life
based on the ∙ Narrative
experience process,normal EQUIPMENT Demonstratio Inquiry
and the operating  LCD n (Interview)
use of parameters, and Projector
problem product quality (optional) ∙ Role playing ∙
solving to  Overhead Standardize
Projector d
tools / recognize non
(optional) test
analytical standard
 Computer
techniques. situations. Printer
2.2Competence
TOOLS AND
2.2 Develop to include the
TESDA-OP CO-01-F11
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possible cause ability ACCESSORIES

statements to apply and Software for
based on explain, presentation
findings. sufficient for the skills
identification
2.3 Identify of fundamental SUPPLIES &
fundamental MATERIALS
cause,
causes per  Sample
determining
results of proposal
the corrective Sample
investigatio action and brochures and
n provision of other pertinent
conducted. recommendation document
s. relating to
proposal
2.3 Relevant writing
equipment and
operational LEARNING
processes. MATERIALS
Books relating
2.4 Enterprise to business
goals, proposal
targets and writing
measures.
2.5 Enterprise
quality
OSH and
environmental
requirement.
2.6Enterprise
information
systems and
data collation.
2.7 Industry
codes and
standards.
LO3. Formulate resolutions to specific workplace challenges.
Assessment Content Condition Methodologie Assessment

Criteria s Methods
3.1 Consider 3.1 Competence The ∙ Group ∙ Case
all possible to include the students/traine discussion Formulation
options for ability to apply es must be
TESDA-OP CO-01-F11
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resolution of and explain, provided with ∙ Lecture

the problem. sufficient for the the following: ∙ Life
identification ∙ Narrative
3.2 Consider of fundamental EQUIPMENT Demonstratio Interview)
strengths cause,  LCD n
and determining Projector ∙
weaknesses the corrective (optional) ∙ Role playing Standardize
of action and  Overhead d
possible provision of Projector test
options. (optional)
recommendation
s  Computer
3.3 Printer
Determine 3.2 Relevant
Corrective TOOLS AND
equipment
ACCESSORIES
actions to and operational Software for
resolve the processes presentation
problem and
skills
possible 3.3Enterprise
future goals, SUPPLIES &
causes. targets and MATERIALS
measures  Sample
3.4 Develop proposal
action plans 3.4Enterprise Sample
identifying quality OSH and brochures and
measurable environmental other pertinent
objectives requirement document
, resource relating to
needs and 3.5 Principles of proposal
timelines decision making writing
in Strategies and
accordanc techniques LEARNING
MATERIALS
e with
3.6Enterprise Books relating
safety and
information to business
operating
systems and proposal writing
procedure
s data collation
3.7 Industry
codes
LO4. Implement action plans and communicate results.
Assessment Content Condition Methodologi Assessmen

Criteria es t
Methods
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
4.1 Implement 4.1 Competence The ∙ Group ∙ Case

and to students/traine discussion Formulatio
Evaluate include the es must be n
action plans. ability provided with ∙ Lecture
to apply and the following: ∙ Life
4.2 Prepare explain, ∙ Narrative
results of plan EQUIPMENT Demonstratio Inquiry
sufficient
implementation  LCD n (Interview)
for the Projector
and identification (optional) ∙ Role playing ∙
recommendation of fundamental
 Overhead Standardiz
s. cause, Projector
determining ed test
(optional)
4.2 Present the corrective  Computer
recommendation action and Printer
s to provision of
appropriate recommendatio TOOLS AND
personnel. ns ACCESSORIES
Software for
4.3 Follow-up 4.2. Relevant presentation
recommendation equipment and skills
s, if operational
required. processes SUPPLIES &
MATERIALS
4.3 Enterprise  Sample
goals, proposal
targets and Sample
Measures brochures and
other pertinent
document
4.4 Enterprise relating to
quality, proposal
OSH and writing
environmental
requirement LEARNING
MATERIALS
4.5 Principles Books relating
of to business
decision proposal
making writing
strategies and
techniques
4.6 Enterprise
information
systems and
data
collation
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
4.7 Industry
codes and
standards
UNIT OF COMPETENCY : WORK IN A DIVERSE ENVIRONMENT
MODULE TITLE : WORKING IN A DIVERSE ENVIRONMENT
MODULE DESCRIPTOR : This unit covers the outcomes required to work

effectively in a workplace characterized by diversity in terms of religions, beliefs,
races, ethnicities and other differences.

1 hour is aligned to Core Competency
UC8. Develop and update knowledge and protocol
LO2. Integrate appropriate protocol procedure into
work activities
LO1. Develop an individual’s cultural awareness and sensitivity.

LO2. Work effectively in an environment that acknowledges and values
cultural diversity.
LO3. Identify common issues in a multicultural and diverse environment.
LO1. Develop an individual’s cultural awareness and sensitivity.

Criteria es Methods
1.1 Recognize 1.1 The ∙ Small ∙
and respect Understandin students/traine Group Demonstrati
individual g es must be Discussion on or
differences cultural provided with simulation
with clients, diversity in the following: ∙ Interactive with oral
customers the Lecture questioning
and fellow workplace EQUIPMENT
workers in  LCD ∙ ∙ Group
accordance 1.2Norms of Projector Brainstormin Discussion
with behavior (optional) g s and
enterprise for  Overhead interactive
interacting Projector ∙Demonstrati activities
policies
(optional) on
and core and
 Computer ∙ Case
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
values. dialogue Printer ∙ Role- studies/

with playing problems
1.2 Respond specific TOOLS AND involving
differences to a groups ACCESSORIES workplace
sensitive and (e. g., Software for diversity
considerate Muslims and presentation issues
manner. other non skills
Christians, ∙ Written
1.3 SUPPLIES & examinatio
non MATERIALS
Accommodate Catholics, n
diversity  Sample
tribes/ethnic proposal
using groups, ∙ Role
Sample
appropriate foreigners) Playing
brochures and
verbal and other pertinent
nonverbal 1.3Different document
communicati methods of relating to
on. verbal and proposal
non writing
verbal
communicati LEARNING
on in a MATERIALS
multicultural Books relating
setting to business
proposal
writing
LO2. Work effectively in an environment that acknowledges and values

cultural diversity.

Criteria s Methods
2.1 Recognize 2.1 Value of The ∙ Small ∙ Demonstratio
and diversity in students/traine Group n or simulation
document the economy es must be Discussion with oral
knowledge and society provided with questioning
, skills in terms of the following: ∙ Interactive
and Workforce Lecture ∙ Group
experienc development EQUIPMENT discussions
es of  LCD ∙ and
others in 2.2 Projector Brainstorming interactive
relation to Importance (optional) activities
team of  Overhead
inclusiveness Projector ∙ ∙ Case
objectives.
in a diverse (optional) Demonstratio studies/
environment  Computer n problems
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
2.2 Printer involving

Encourage 2.3 Shared ∙ Role-playing workplace
fellow vision and TOOLS AND diversity issues
workers to understandin ACCESSORIES
utilize and g of and Software for ∙ Written
share their commitment presentation Examination
specific to skills
qualities, team, ∙ Role Playing
skills or departmental SUPPLIES &
MATERIALS
backgrounds , and
 Sample
with other organizationa proposal
team l Sample
members goals and brochures and
and objectives other pertinent
clients to document
enhance 2.4 Strategies relating to
work for customer proposal writing
outcomes. service
excellence LEARNING
2.3 Maintain MATERIALS
relations Books relating
with to business
customers proposal writing
and
clients to
show that
diversity
is valued
by the
business.
LO3. Identify common issues in a multicultural and diverse environment.

Criteria es Methods
3.1 Address 3.1 Value, The ∙ Small ∙Demonstration
and and students/traine Group or simulation
resolve leverage of es must be Discussion with oral
diversity- cultural provided with questioning
related diversity the following: ∙ Interactive
conflicts Lecture ∙ Group
within the 3.2 EQUIPMENT discussions
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
workplace Inclusivity  LCD ∙ and

are and Projector Brainstormin interactive
effectively conflict (optional) g activities
. resolution  Overhead
Projector ∙ ∙ Case
3.2 Minimize 3.3 (optional) Demonstratio studies/
and Workplace  Computer n problems
address harassmen Printer involving
discriminato t ∙ Role-playing workplace
ry behaviors TOOLS AND diversity
towards 3.4 ACCESSORIES
issues
customers/ Change Software for
stakeholders manageme presentation ∙ Written
nt and skills examination
accordingly.
ways to
3.3 Change SUPPLIES & ∙ Role Playing
overcome
MATERIALS
management resistance  Sample
to change proposal
policies are Sample
in 3.5 brochures and
place within Advanced other pertinent
the strategies document
organization. for relating to
customer proposal
service writing
excellence
LEARNING
MATERIALS
Books relating
to business
proposal
writing
UNIT OF COMPETENCY : PROPOSE METHODS OF APPLYING

LEARNING AND INNOVATION IN THE
ORGANIZATION
MODULE TITLE : PROPOSING METHODS OF APPLYING

LEARNING AND INNOVATION IN THE
ORGANIZATION

attitudes required to assess general obstacles in the application of learning and
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
innovation in the organization and to propose practical methods of such in

addressing organizational challenges.

1 hour aligned to Core Competency
UC5. Develop and update event industry
knowledge
LO3. Source and apply information on event
industry technology
LO1. Assess work procedures, processes and systems in terms of innovative

practices.
LO2. Generate practical action plans for improving work procedures, processes
LO3. Evaluate the effectiveness of the proposed action plans.
LO1. Assess work procedures, processes and systems in terms of innovative

practices.

Criteria es Methods
1.1.Incorpora 1.1 Seven habits The ∙ Interactive ∙
te reasons of highly students/traine Lecture Psychological
for effective es must be
innovation to people. provided with ∙ and
work the following: Appreciative behavioral
procedures. 1.2 Character Inquiry Interviews
strengths that EQUIPMENT
1.2.Research foster  LCD ∙Demonstrati ∙
models of innovation Projector on Performance
innovation. and learning (optional) Evaluation
(Christopher  Overhead ∙ Group
1.3.Analyze Peterson and Projector work ∙ Life
gaps or Martin (optional) Narrative
barriers to Seligman,  Computer Inquiry
innovation in 2004) Printer
one’s work ∙ Review of
area. 1.3 Five minds of TOOLS AND portfolios
ACCESSORIES of
the
1.4.Identify future concepts Software for evidence
staff who can (Gardner, 2007). presentation and
support and skills third-party
foster 1.4Adaptation workplace
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
innovation in concepts in SUPPLIES & reports of

the work neuroscience MATERIALS on-thejob
procedure. (Merzenich,  Sample performanc
2013). proposal e.
Sample
1.5Transtheoreti brochures and ∙
cal model of other pertinent Standardized
document
behavior relating to
change proposal assessment
(Prochaska, writing of
DiClemente, & character
Norcross, 1992). LEARNING strengths
MATERIALS and
Books relating Virtues
to business applied
proposal
writing
LO2. Generate practical action plans for improving work procedures, processes
Assessmen Content Condition Methodolo Assessme

t gies nt
Criteria Methods
2.1 2.1 Seven habits of The ∙ ∙
Conceptuali highly effective students/trai Interactive Psychologi
ze ideas for people. nees must Lecture cal
innovative be provided and
work 2.2 with the ∙ behavior
procedur Character following: Appreciativ al
e to strengths that e Interviews
foster foster innovation EQUIPMENT Inquiry
innovati and learning  LCD ∙
on (Christopher Projector ∙ Performan
using Peterson and (optional) Demonstrat ce
individu Martin Seligman,  Overhead ion Evaluation
2004) Projector
al and
(optional) ∙ Group
group
2.3  Computer work ∙ Life
techniqu Printer
es. Five minds of the Narrative
future concepts Inquiry
TOOLS AND
2.2 (Gardner, 2007).
ACCESSORI ∙ Review
Evaluate ES
and 2.4 of
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
discuss Adaptation Software for portfolios

range of concepts in presentation of
ideas neuroscience skills evidence
with (Merzenich, 2013). and
other SUPPLIES & third-
2.5 Transtheoretical MATERIALS
team party
model of behavior  Sample
member workplace
change(Prochaska,DiCle proposal
s and Sample reports
colleagu mente, & Norcross, of on-
brochures
es. 1992). and other thejob
pertinent performa
2.3 Select document nce
work relating to
procedures proposal ∙
and writing Standardiz
processes ed
subject to LEARNING assessm
change MATERIALS ent of
based on Books characte
workplace relating to r
requirement business strengths
s proposal and
(feasible writing virtues
and applied
innovati
ve).
2.4 Propose
practical
action plans
to
facilitate
simple
changes
in the
work
procedur
es,
processe
s and
systems.
2.5 Apply
and use
critical
inquiry is to
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
facilitate
discourse
on
adjustment
s in the
simple work
procedures,
processe
s and
systems.
LO3. Evaluate the effectiveness of the proposed action plans.

Criteria s Methods
3.1 Analyze 3.1 The ∙ Interactive ∙
work Five minds students/trainee Lecture Psychological
structure to of the s must be and
identify the future provided with ∙ Appreciative behavioral
impact of the concepts the following: Inquiry Interviews
new work (Gardner,
procedures. 2007). EQUIPMENT ∙ ∙ Performance
 LCD Demonstratio Evaluation
3.2 Consult 3.2 Projector n
co-workers/ Adaptation (optional) ∙ Life
key personnel concepts in  Overhead ∙ Group work Narrative
neuroscience Projector Inquiry
to know who
(optional)
will be
(Merzenich,  Computer ∙ Review of
involved with Printer
. portfolios of
or
evidence and
affected by TOOLS AND
3.3 third-party
the work ACCESSORIES
Trans workplace
procedure. Software for
theoretical reports of
presentation on-thejob
3.3 Develop model of
skills performance.
and behavior
evaluate change SUPPLIES &
work (Prochaska, MATERIALS
∙
instruction DiClemente,  Sample
& proposal Standardized
Sample assessment
operationa Norcross,
1992). brochures and of
l plan of
other pertinent character
the new
document strengths
work
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
procedure. relating to and

proposal writing virtues
3.4 Record applied
feedback and LEARNING
suggestion. MATERIALS
Books relating
3.5 Update to business
operational proposal writing
plan.
3.6 Review
results and
impact on
the
developed
work
instructions.
3.7 Evaluate
results of the
new work
procedure.
3.8
Recommend
adjustments
based on
results
gathered.
UNIT OF COMPETENCY : USE INFORMATION SYSTEMATICALLY
MODULE TITLE : USING INFORMATION SYSTEMATICALLY

attitudes required to use technical information systems, apply information
technology (IT) systems and edit, format & check information.

2 hours is aligned to Core Competency
UC5. Develop and update event industry
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
knowledge
LO1. Source and apply information on the
structure and operation of the event industry
LO4. Update event industry knowledge
Upon completion of the module, the learner/students must be able to:
LO1. Use technical information.

LO2. Apply information technology (IT).
LO3. Edit, format and check information.
LO1. Use technical information.

Criteria s Methods
1.1. Collate 1.1. The ∙ Lecture ∙ Oral
and Application students/trainee evaluation
organize in collating s must be ∙ Group
information information provided with Discussion ∙ Written
the following: Test
into a 1.2. ∙ Hands on
Procedures EQUIPMENT ∙
suitable
for  LCD ∙ Observation
form Projector
inputting, Demonstration
for reference (optional)
maintaining ∙
and use.  Overhead
and Presentation
Projector
1.2. Classify archiving (optional)
stored information  Computer
information Printer
so that it 1.3.
can be Guidance to TOOLS AND
quickly people who ACCESSORIES
identified need to find Software for
and and use presentation
retrieved information skills
when
needed. 1.4. SUPPLIES &
Organize MATERIALS
1.3. Advise and information  Sample
offer guidance proposal
to people who 1.5. classify Sample
need to find stored brochures and
and use information
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
information. for other pertinent

identification document
relating to
and retrieval proposal writing
LEARNING
1.6. Operate
MATERIALS
the
Books relating
technical
to business
information proposal writing
system by
using
agreed
procedures
LO2. Apply information technology (IT).

Criteria s Methods
2.1. Operate 2.1. The ∙ Lecture ∙ Oral
technical Attributes students/train evaluation
information and ees must be ∙ Group
system using limitations provided with Discussion ∙ Written
agreed of the following: Test
procedures. available ∙ Self-paced
software EQUIPMENT handout/ ∙
2.2. Operate tools  LCD module Observation
appropriate and Projector
valid procedures 2.2. (optional) ∙ Hands on ∙
for inputting, Procedures  Overhead Presentation
Projector ∙
maintaining and work
(optional) Demonstration
and instructions
archiving for  Computer
Information. the use of IT Printer
2.3. Utilize 2.3. TOOLS AND

software Operational ACCESSORIE
S
required to requirements
Software for
execute the
presentation
project for IT skills
activities systems
SUPPLIES &
2.4. Handle, edit, 2.4. Sources MATERIALS
format and check and  Sample
information and flow paths of proposal
data obtained data
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
from a range of Sample

internal and 2.5. Security brochures
external sources. systems and and other
measures pertinent
2.5. Extract, that document
enter and can be used relating to
Process proposal
information 2.6. Extract writing
to data
and format LEARNING
produce the MATERIALS
outputs reports
Books
required by relating to
customers. 2.7. Methods
business
of
proposal
2.6. Share own entering and writing
skills processing
and information
understandin
g to help 2.8. WWW
others. enabled
applications
2.7. Implement
specified
security
measures to
protect the
confidentiality
and integrity
of project data
held in IT
systems.
LO3. Edit, format and check information.

Criteria Methods
3.1 Use basic 3.1 Basic The ∙ Lecture ∙ Oral
editing file students/trainees evaluation
techniques. handling must be ∙ Group
techniques provided with the Discussion ∙ Written
3.2 Check following: Test
accuracy of 3.2 ∙ Self-paced
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
documents. Techniques EQUIPMENT handout/ ∙

in  LCD module Observation
3.3 Use editing checking Projector
and documents (optional) ∙ Hands on ∙
formatting  Overhead Presentation
tools and 3.3 Projector ∙
techniques Techniques (optional) Demonstration
for more in editing  Computer
complex and Printer
documents. formatting
TOOLS AND
3.4 Use proof 3.4 Proof ACCESSORIES
reading reading Software for
techniques presentation
techniques
skills
to check
that SUPPLIES &
documents MATERIALS
look  Sample
professional. proposal
Sample
brochures and
other pertinent
document
relating to
proposal writing
LEARNING
MATERIALS
Books relating to
business
proposal writing
UNIT OF COMPETENCY : EVALUATE OCCUPATIONAL SAFETY AND

HEALTH WORK PRACTICES
MODULE TITLE : EVALUATING OCCUPATIONAL SAFETY AND

HEALTH WORK PRACTICES

attitudes required to interpret Occupational Safety and Health practices, set
OSH work targets, and evaluate effectiveness of Occupational Safety and
Health work instructions
TESDA-OP CO-01-F11
(Rev.No.00-11/07)

2 hours is aligned to Core competency
UC4. Select event venue and site
LO1. Analyze venue or site requirements
LO3. Confirm venue or site arrangements
LO1. Interpret occupational safety and health practices.

LO2. Set OSH work targets.
LO3. Evaluate effectiveness of occupational safety and health work
instructions.
LO1. Interpret occupational safety and health practices.

Criteria es Methods
1.1 Identify 1.1 OSH The ∙ Lecture ∙ Written
OSH work work students/trainees Exam
practices practices must be provided ∙ Group
issues issues with the following: Discussion ∙Demonstratio
relevant to n
work 1.2. OSH EQUIPMENT
requirements. work  LCD Projector ∙ Observation
standards (optional)
 Overhead ∙ Interviews /
1.2 Determine 1.3. General Projector Questioning
OSH work OSH (optional)
standards principles  Computer
and and Printer
procedure legislations
s based on TOOLS AND
applicabili 1.4.Company ACCESSORIES
ty to / workplace Software for
policies/ presentation skills
nature of
work. guidelines
SUPPLIES &
1.5.Standard MATERIALS
1.3 Identify
s and safety  Sample
gaps in work proposal
practices requirements
Sample
related to of work
brochures and
relevant process and
other pertinent
OSH work procedures
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
standards. document relating

to proposal
writing
LEARNING
MATERIALS
Books relating to
business
proposal writing
LO2. Set OSH work targets.

Criteria s Methods
2.1 Gather 2.1. OSH The ∙ Lecture ∙ Written
relevant work work students/trainee Exam
information targets s must be ∙ Group
necessary provided with Discussion ∙Demonstratio
to 2.2. OSH the following: n
determine Indicators
OSH work EQUIPMENT ∙ Observation
targets. 2.3. OSH  LCD
work Projector ∙ Interviews /
2.2 Agree OSH instructions (optional) Questioning
indicators  Overhead
based on Projector
gathered 2.4. Safety (optional)
information and health  Computer
upon to requirement Printer
measure s of
effectivenes tasks TOOLS AND
ACCESSORIES
s of
2.5. Software for
workplace
Workplace presentation
OSH
guidelines skills
policies
on
and SUPPLIES &
providing
procedures. MATERIALS
feedback on
OSH and  Sample
proposal
2.3 Endorse security
Sample
agreed OSH concerns
brochures and
indicators for other pertinent
2.6. OSH
approval from document
regulations
appropriate
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
personnel. Hazard relating to

control proposal writing
2.4 Receive procedures
OSH work LEARNING
instructions in 2.7. OSH MATERIALS
accordance trainings Books relating
with relevant to to business
workplace work proposal writing
policies
and
procedures
*
LO3. Evaluate effectiveness of occupational safety and health work

instructions.

Criteria s Methods
3.1 Observe 3.1. OSH The ∙ Lecture ∙ Written Exam
OSH Practices students/trainee
Practices s must be ∙ Group ∙Demonstration
based on 3.2. OSH provided with Discussion
workplace metrics the following:
standards ∙ Observation
. 3.3. OSH EQUIPMENT
Evaluation  LCD ∙ Interviews /
3.2 Measure Techniques Projector Questioning
observed (optional)
OSH  Overhead
practices 3.4. OSH Projector
against work (optional)
approved standards  Computer
Printer
OSH metrics.
3.3 TOOLS AND

ACCESSORIES
Implement
Software for
findings
presentation
regarding skills
effectiveness
are assessed SUPPLIES &
and gaps MATERIALS
identified  Sample
based on proposal
OSH work Sample
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
standards brochures and

. other pertinent
document
relating to
proposal writing
LEARNING
MATERIALS
Books relating to
business
proposal writing
UNIT OF COMPETENCY : EVALUATE ENVIRONMENTAL WORK

PRACTICES
MODULE TITLE : EVALUATING ENVIRONMENTAL WORK

PRACTICES

attitude to interpret environmental Issues, establish targets to evaluate
environmental practices and evaluate effectiveness of environmental practices.

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
1 hour is aligned to Core Competency

UC6. Provide on-site event management services
LO1. Prepare for on-site management
LO3. Monitor meeting/event operation
LO1. Interpret environmental practices, policies and procedures.

LO2. Establish targets to evaluate environmental practices.
LO3. Evaluate effectiveness of environmental practices.
LO1. Interpret environmental practices, policies and procedures.

Criteria es Methods
1.1 Identify 1.1 The ∙ Lecture ∙ Written
environmental Environment students/traine Exam
work al es must be ∙ Group
practices Issues provided with Discussion ∙Demonstrati
issues the following: on
relevant to 1.2 ∙
work Environment EQUIPMENT Demonstratio ∙ Observation
requirement al Work  LCD n
s. Procedures Projector ∙ Interviews /
(optional) Questioning
1.2 Determine 1.3  Overhead
environmental Environment Projector
Standards al (optional)
and Laws  Computer
Procedures Printer
nature of 1.4
Environment TOOLS AND
Work based
al ACCESSORIES
on
Hazardous Software for
Applicabilit presentation
y to nature and
Non- skills
of work.
Hazardous
SUPPLIES &
1.3 Identify Materials
MATERIALS
gaps in work  Sample
practices 1.5
proposal
related to Environment
Sample
Environmental al brochures and
Standards required other pertinent
and document
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Procedures. license, relating to

registration proposal
or writing
certification
LEARNING
MATERIALS
Books relating
to business
proposal
writing
LO2. Establish targets to evaluate environmental practices.

Criteria Methods
2.1. Gather 2.1. The ∙ Lecture ∙ Written
relevant Environment students/train Exam
information al ees must be ∙
necessary to indicators provided with Group Discus ∙Demonstrati
determine the following: sion on
environmental 2.2. Relevant
Environment EQUIPMENT ∙ Demonstration ∙
 LCD Observation
work Projector
targets Personnel
(optional) ∙ Interviews
or
 Overhead /
2.2. Set expert Projector Questioning
environmental (optional)
2.3. Relevant
 Computer
Indicators Environment Printer
based on al
gathered Trainings TOOLS AND
informatio and ACCESSORIE
n to Seminars S
measure Software for
environme presentation
ntal work skills
targets.
SUPPLIES &
MATERIALS
2.3. Verify
 Sample
Indicators
proposal
with Sample
appropriate brochures and
personnel. other
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
pertinent
document
relating to
proposal
writing
LEARNING
MATERIALS
Books relating
to business
proposal
writing
LO3. Evaluate effectiveness of environmental practices.

Criteria es Methods
3.1. Record 3.1 The ∙ Lecture ∙ Written
work Environment students/traine Exam
environmental al es must be ∙ Group
Practices provided with Discussion ∙Demonstratio
practices the following: n
based on 3.2 ∙
workplace Environment EQUIPMENT Demonstratio ∙ Observation
Standards al  LCD n
Standards Projector ∙ Interviews /
3.2. Compare and (optional) ∙ Case Study Questioning
recorded work Procedures  Overhead
Projector ∙ Third Party
environmental
(optional) Reports
practices
against  Computer
planned Printer
indicators.
TOOLS AND
3.3. Assess ACCESSORIES
findings Software for
presentation
regarding
skills
effectiveness
and gaps SUPPLIES &
identified are MATERIALS
Implement  Sample
ed based proposal
on Sample
environme brochures and
nt work other pertinent
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
standards document
and relating to
procedures proposal
. writing
3.4. Convey LEARNING

results of MATERIALS
environmental Books relating
to business
assessmen proposal
writing
t to
appropriate
personnel.
UNIT OF COMPETENCY : FACILITATE ENTREPRENEURIAL SKILLS

FOR MICRO-SMALL-MEDIUM ENTERPRISES (MSMEs)
MODULE TITLE : FACILITATING ENTREPRENEURIAL SKILLS FOR

MICRO-SMALL-MEDIUM ENTERPRISES (MSMEs)
MODULE DESCRIPTOR : This unit covers the outcomes required to build,

operate and grow a micro/small-scale enterprise.

2 hours is aligned to Common Competency
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
UC4. Establish and conduct business relationships

LO1. Establish and conduct business
LO1. DEVELOP AND MAINTAIN MICRO-SMALL-MEDIUM ENTERPRISE

(MSMES) SKILLS IN THE ORGANIZATION
LO2. ESTABLISH AND MAINTAIN CLIENT BASE/MARKET
LO3. APPLY BUDGETING AND FINANCIAL MANAGEMENT SKILLS LO1.

DEVELOP AND MAINTAIN MICRO-SMALL-MEDIUM ENTERPRISE
(MSMES) SKILLS IN THE ORGANIZATION

Criteria s t
Methods
1.1 Determined 1.1 Business The ∙ Lecture/ ∙ Written
and models and students/traine Discussion Test
set strategies es must be
Appropriate provided with ∙ Case Study ∙ Portfolio
business 1.2 Types and the following:
strategies for categories of ∙ ∙ Work
businesses EQUIPMENT Demonstratio Related
the
 LCD n Project
enterprise Projector
based on 1.3 Business
operation (optional)
current and  Overhead
emerging Projector
1.4 Basic
business (optional)
Bookkeeping
environment.  Computer
1.5 Business Printer
internal
1.2 Monitor and TOOLS AND
controls
control ACCESSORIES
business 1.6 Basic Software for
operations quality presentation
following control and skills
established assurance
procedures. concepts SUPPLIES &
MATERIALS
1.3 Implement 1.7Governme  Sample
quality proposal
nt and
assurance Sample
regulatory
measures
processes
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
consistently. brochures and

other pertinent
1.4 Maintain document
good relations relating to
with proposal writing
staff/workers
. LEARNING
MATERIALS
1.5 Observe Books relating
constantly to business
policies and proposal writing
procedures on
occupational
safety and
health and
environmenta
l
concerns.
LO2. ESTABLISH AND MAINTAIN CLIENT-BASE/MARKET
Assessment Content Condition Methodolog Assessme

Criteria ies nt
Methods
2.1 Maintain good 2.1 The ∙ Role Play ∙ Case
customer relations. Public students/train problem
relations ees must be ∙ Lecture
2.2 Identify, explore and provided with Discussion ∙ Written
reach out to new concepts the following: Test
customers and markets ∙ Case
too. EQUIPMENT study
2.2  LCD
2.3 Offer promotions/ Basic Projector
incentives to loyal product (optional)
customers. promotio  Overhead
n Projector
2.4 Evaluate and strategie (optional)
try additional products s  Computer
and services where Printer
feasible. 2.3
Basic TOOLS AND
2.5 Carry out ACCESSORIE
market
S
Promotional/ adver and
Software for
tising initiatives where feasibilit presentation
necessary and y skills
feasible. studies
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
SUPPLIES &
2.4 MATERIALS
Basic  Sample
business proposal
Sample
ethics brochures and
other
pertinent
document
relating to
proposal
writing
LEARNING
MATERIALS
Books relating
to business
proposal
writing
LO3. APPLY BUDGETING AND FINANCIAL MANAGEMENT SKILLS

Criteria Methods
3.1 Build up 3.1 Cash The ∙ Role Play ∙ Written
and sustain flow students/trainees Test
enterprise management must be provided ∙ Lecture
through with the Discussion ∙ Case
judicious 3.1 Basic following: problem
control of cash financial ∙ Group work
management EQUIPMENT
flows.
 LCD Projector
3.2 Ensure 3.2 Basic (optional)
profitability of financial  Overhead
accounting Projector
enterprise
(optional)
though
3.3 Business  Computer
appropriate Printer
internal internal
controls. controls
TOOLS AND
ACCESSORIES
3.3 Avoid Software for
unnecessary presentation
or lower- skills
priority
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
expenses
and SUPPLIES &
purchases. MATERIALS
 Sample
proposal
Sample
brochures and
other pertinent
document
relating to
proposal writing
LEARNING
MATERIALS
Books relating to
business
proposal writing
COMMON COMPETENCIES
EVENTS MANAGEMENT NCIII

UNIT OF COMPETENCY : ROSTER STAFF
MODULE TITLE : ROSTERING STAFF

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
MODULE DESCRIPTOR : This module covers the knowledge, skills,

behavior and motivations required to develop staff rosters. This role may be
carried out by operational supervisors and managers.
LO1. Develop and implement staff rosters
LO2. Maintain staff records

LO1. DEVELOP AND IMPLEMENT STAFF ROSTERS
Assessme Content Condition Methodolog Assessment

nt ies Methods
Criteria
1.1 Rosters The role of Workplace/asses Face to Observation
are rosters and sment location Face Interviews/questi
developed their Computer Lecturette oning
in importance Printed Group Written test
accordance in materials/hando discussion
with controlling uts Case study
company staff costs References
agreement Factors to Online
s and wage be Discussi
budgets. considered on Oral
1.2 when question
Operationa developing ing via
l efficiency rosters Zoom
and Formats for
customer the Video
service presentatio Present
levels are n of staff ation via
maximized rosters and YouTub
while wage details to be e
costs are included
eCBLM
minimized Knowledge
via
in roster on the area
Google
developme of operation
Classroo
nt. for which
m
1.3 Duties the roster is
are being eLecture
combined developed. via
where Organizing
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
appropriat information Google

e to ensure Preparing s Classroo
effective taff rosters m
use of Communica
staff. ting with
1.4 The colleagues
available about the
skills base developed
is utilized rosters
appropriat
ely to
roster the
most
effective
mix of staff
and to
meet
different
operational
requireme
nts.
1.5 Rosters
are
presented
in required
formats to
ensure
clarity of
informatio
n in
accordance
with
company
standards.
1.6 Rosters
are
communic
ated to
appropriat
e
colleagues
within
designated
timelines.
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. MAINTAIN STAFF RECORDS
Assessmen Content Condition Methodolog Assessment

t ies Methods
Criteria
Time Formats for Writing materials Face to Observation
sheets and the References Face Interviews/questi
other presentatio Handouts Lecturette oning
documenta n of staff Workplace/asses Group Evaluation of
tion are rosters and sment location discussion reports
completed details to Computer Simulation submitted
accurately be included Printed
and within Knowledge materials/hando Online
designated on area of uts Discussi
timelines. operation on Oral
Staff for which question
records are roster is ing via
updated being Zoom
accurately developed.
and Organizing Video
maintained information Presenta
or stored in Preparing tion via
accordance staff YouTub
with rosters e
establishm
eCBLM
ent
via
procedures
Google
.
Classroo
m
eLecture via
Google
Classroom
UNIT OF COMPETENCY : CONTROL AND ORDER STOCK
MODULE TITLE : CONTROLLING AND ORDERING STOCK
MODULE DESCRIPTOR : This module covers the knowledge, skills,

behavior and motivations required to control and order stock in a range of
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
hospitality establishments. This role is generally carried out by

supervisors and team leaders.
SUMMARY OF LEARNING OUTCOMES
LO1. Maintain stock levels and records
LO2. Process stock orders
LO3. Manage stock losses
LO4. Follow-up orders
LO5. Organize and administer stocks

LO1. MAINTAIN STOCK LEVELS AND RECORDS

Criteria t
Methods
Stock levels Stock References/Handou Face to Face Evaluation
are monitored recording ts Lecturette of reports
and systems Use of real stock Role Play submitted
maintained Securing items Simulation Written or
according to stocks Stock cards and oral
company Par records Online questions
requirements. stocks Opportunity to deal Discussion
Stock Monitorin or link with Oral
security is g slow internal/external questionin
monitored moving suppliers g via Zoom
and systems items Computer with
are adjusted appropriate Video
as required. software, if any Presentatio
Stock reorder n via
cycles are YouTube
monitored
eCBLM via
and adjusted
Google
as required.
Classroom
Colleagues
are informed eLecture via
of their Google
individual Classroom
responsibilitie
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
s in regard to
the
reordering of
stock.
Records of
stock storage
and
movement are
maintained in
accordance
with company
procedures.
Stock
performance
is monitored
and
fast/slow-
selling items
are identified
and reported
in accordance
with company
procedures.
LO2. PROCESS STOCK ORDERS
Assessme Content Condition Methodologi Assessment

nt es Methods
Criteria
Orders for Ordering/ References/hand Face to Face Observation
stock are re- outs Lecturette Interviews/questio
processed ordering Use of real stock Role Play ning
accurately stocks items Simulation Written test
and in Handling Stock cards and
accordanc incoming records Online
e with stocks Opportunity to Discussio
company Maintaini deal or link with n Oral
procedure ng stock internal/external questioni
s records suppliers ng via
Computer with Zoom
Stock appropriate
levels are Video
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
maintaine software, if any Presentat

d and ion via
recorded YouTube
ensuring
informatio eCBLM via
n is Google
complete, Classroom
correct
and eLecture via
current. Google
Classroom
Incoming
stock is
checked
against
purchase
and
supply
agreemen
ts and all
necessary
details are
recorded.
LO3. MANAGE STOCK LOSSES
Assessment Content Condition Methodolog Assessment

Criteria ies Methods
Stock losses are Recordin References/han Face to Observation
identified and g stock douts Face Interviews/quest
recorded losses Use of real Lecturette ioning
according to Reportin stock items Role Play Written test
company proce g stock Computer Simulation
dures. losses
Preventi Online
Losses are ng stock Discuss
reported in losses/st ion Oral
accordance with ock questio
company control ning via
procedures. procedur Zoom
es
Avoidable losses Video
are identified Present
and reasons ation
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
behind these via

losses YouTub
are established. e
Solutions to loss eCBLM

situations are via
recommended Google
and related Classroo
procedures are m
implemented to
prevent future eLecture via
avoidable Google
losses. Classroom
LO4. FOLLOW UP ORDERS

Criteria es Methods
The delivery Monitori References/hand Face to Face Observation
process is ng outs Lecturette Interviews/questio
monitored to deliverie Project or work Role Play ning
ensure s activities Simulation Evaluation of
agreed Controlli Use of real stock reports submitted
deadlines ng items Online Written test
are met. shortage Discussi Review of
s or out on Oral workplace reports
Continuity of stock questioni and records
of supply is supplies ng via related to stock
ensured by Allocatin Zoom control prepared
liaising with g by the candidate
colleagues deliverie Video
and suppli s and Presentat
ers. supplies ion via
YouTube
Routine
supply eCBLM via
problems Google
are followed Classroom
up or
referred to eLecture via
the Google
appropriate Classroom
person in
accordance
with
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
company
policy.
Stock is
distributed
to agreed
locations.
LO5. ORGANIZE AND ADMINISTER STOCKS
Assessment Content Conditio Methodologie Assessment

Criteria n s Methods
Stocks are Organizing Referenc Face to Face Interviews/question
organized at stocks es Lecturette ing
appropriate Stock Handout Role Play Evaluation of
intervals taking/Invent s Simulation reports submitted
according to ory systems Project Review of activities
company Inventory or work Online undertaken by the
policy and reports activities Discussio candidate
procedures. Access to n Oral
stock questioni
Stocktaking rooms ng via
responsibiliti and real Zoom
es are stock
allocated to items Video
staff. Presentati
on via
Accurate YouTube
stock reports
are produced eCBLM via
within Google
designated Classroom
timelines.
eLecture via
Google
Classroom
UNIT OF COMPETENCY : TRAIN SMALL GROUPS
MODULE TITLE : TRAINING SMALL GROUPS

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
MODULE DESCRIPTOR : This module covers the requirements for

planning, delivering and reviewing training provided for the purposes of
developing competency on a one-to-one or small group basis.
LO1. Prepare for trainings
LO2. Deliver training
LO3. Provide opportunities for practices
LO4. Review training
LO1. PREPARE FOR TRAININGS

Criteria Methods
Specific Training References Face to Face Written/oral
training needs needs Handouts Lecturette examination
are identified analysis Project or Role Play Observation
and confirmed Designing work Simulation Written
through training and activities tests
consultation development Access to Online
with plans records, Discussion
appropriate logbooks, Oral
personnel. reports and questioning
other sources via Zoom
Training of
objectives are information Video
matched to about the Presentation
identify operation via YouTube
competency and/or the
development eCBLM via
personnel
needs. Google
Classroom
Training
approaches eLecture via
are planned Google
and Classroom
documented.
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. DELIVER TRAINING

nt es Methods
Criteria
Training is Different References Face to Observation
conducted training Handouts Face Interviews/questi
in a safe delivery Access to Lecturette oning
and methods records, Role Play Written tests
accessible How to logbooks, Simulation
environme conduct trai reports,
nt. ning organizational Online
Training programs plans and other Discussi
delivery Presentation sources of on Oral
methods skills and information question
appropriat proper use of about the ing via
e to the equipment operation Zoom
participan Strategies and/or the
t(s) needs, and personnel Video
trainer techniques OHP/Computer Presenta
availability which /LCD tion via
, location facilitate the Audio visual YouTube
and learning learning
eCBLM
resources process materials
via
are Training
Google
selected. materials
Classroo
Strategies
m
and
technique eLecture via
s which Google
facilitate Classroom
the
learning
process
are
employed.
Training
objectives,
sequence
of
activities
and
assessmen
t
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
processes
are
discussed
with
training
participan
t(s).
Systemati
c
approach
to training
is
undertake
n to meet
specific
needs of
training
participan
t(s).
LO3. PROVIDE OPPORTUNITIES FOR PRACTICES
Assessment Content Conditio Methodologies Assessment

Criteria n Methods
Practice Importance Reference Face to Face Observation
opportunitie of on the s Lecturette Interviews/questioni
s are job Handouts Role Play ng
provided to exposure. Project or Simulation Evaluation of reports
ensure that Simulation work Case studies submitted
the s and role activities Written tests
participants plays Online
achieve the Discussion
components Oral
of questioning
competency. via Zoom
Variety of Video
methods for Presentatio
encouraging n via
learning is YouTube
implemente
d to meet eCBLM via
the Google
individual Classroom
needs of
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
participants. eLecture via

Google
Classroom
LO4. REVIEW TRAINING

Criteria s Methods
Participants Importance Training Face to Face Observation
are of materials Lecturette Interviews/questioni
encouraged evaluating Reference Role Play ng
to self- programs s Simulation Evaluation of
evaluate Methods of Handouts Case studies reports submitted
performance evaluating Project or Written tests
and areas for programs work Online
improvement Performan activities Discussion
are identified. ce review Records, Oral
and logbooks, questionin
Participants’ analysis reports g via Zoom
readiness for and other
assessment is sources of Video
monitored informatio Presentati
and n about on via
assistance is the YouTube
provided with training
the collection eCBLM via
of evidence Google
for Classroom
satisfactory
eLecture via
performance.
Google
Training is Classroom
evaluated
against
objectives in
the context of
self-
assessment,
participant
feedback,
supervisor
comments
and
measurement
s.
Training
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
details are
recorded
according to
enterprise
and
legislative
requirements.
Results of
evaluation
are utilized to
guide further
training.
UNIT OF COMPETENCY : ESTABLISH AND CONDUCT BUSINESS

RELATIONSHIPS
MODULE TITLE : ESTABLISHING AND CONDUCTING BUSINESS

RELATIONSHIPS
MODULE DESCRIPTOR : This module deals with the skills and knowledge
required to manage business relationships with customers or suppliers within
a tourism or hospitality context. It focuses on the relationship building and
negotiation skills.
LO1. Establish and conduct business relationships
LO2. Conduct negotiations
LO3. Make formal business agreements

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO4. Foster and maintain business relationships

LO1. ESTABLISH AND CONDUCT BUSINESS RELATIONSHIPS

t ies Methods
Criteria
Relationshi Types of Writing Face to Observation
ps are formal materials Face Interviews/questi
established agreements References/Han Lecturette oning
in a Establishin douts Role Play Evaluation of
manner g and Relationship- Simulation reports
that building building and submitted
promotes business negotiation Online Written tests
goodwill contacts activities with a Discussi
and trust Conducting range of on Oral
between the successful individuals with question
enterprise, business whom the ing via
its negotiations candidate has Zoom
customers Communica an actual or
and tion skills potential Video
suppliers. and business Presenta
Trust and techniques relationship. tion via
respect are Interperson YouTub
built in al skills e
business
eCBLM
relationship
via
s through
Google
use of
Classroo
effective
m
communica
tion skills eLecture via
and Google
techniques Classroom
Opportuniti
es to
maintain
regular
contact
with
customers
and
suppliers
are
identified
and taken
up.
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. CONDUCT NEGOTIATIONS

nt ies Methods
Criteria
Negotiatio Professional Writing Face to Observation
ns are business materials Face Interviews/questi
conducted negotiations Handouts/broc Lecturette oning
in a procedures hures Role Play Evaluation of
business- Effective Sales Simulation reports
like and negotiating s kit/portfolios submitted
profession kills and OHP/computer Online
al manner techniques /LCD Discussi
within the Presenting a Relationship- on Oral
relevant proposal/Busi building and questio
cultural ness proposal negotiation ning via
context. presentation activities with a Zoom
Negotiatio skills range of
ns are individuals with Video
conducted whom the Present
in the candidate has ation
context of an actual or via
the potential YouTub
current business e
enterprise relationship.
eCBLM
marketing
via
focus.
Google
Benefits
Classroo
for all
m
parties in
the eLecture via
negotiation Google
are Classroom
maximized
through
use of
establishe
d
techniques
and in the
context of
establishin
g long
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
term
relationshi
ps.
Feedback
and input
from
colleagues
are
incorporat
ed into the
negotiation
.
The results
of
negotiation
s are
communic
ated to
appropriat
e
colleagues
and
stakeholde
rs within
the
appropriat
e
timeframes
.
LO3. MAKE FORMAL BUSINESS AGREEMENTS

nt es Methods
Criteria
Agreement Importance Writing Face to Observation
s are of materials Face Interviews/questi
confirmed contracts/ References/Han Lecturette oning
in writing MOA douts Role Play Evaluation of
using Preparing Sample Simulation reports submitted
formal contracts/ agreements and Case Written tests
contracts MOA contracts study/writte
and in Legal issues Computer n exercises
accordanc in preparing
e to contracts Online
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
enterprise Discussi
requireme on Oral
nts. question
ing via
Appropriat Zoom
e
approvals Video
for all Presenta
aspects of tion via
formal YouTube
agreement
s are eCBLM
checked via Google
and Classroo
obtained m
in
accordanc eLecture via
e with Google
enterprise Classroom
procedure
s.
The need
for
specialist
advice in
the
developme
nt of
contracts
is
identified
and
sought
where
appropriat
e.
LO4. FOSTER AND MAINTAIN BUSINESS RELATIONSHIPS
Assessment Content Conditio Methodologie Assessment

Criteria n s Methods
Information Legal Writing Face to Face Observation
needed to issues in materials Lecturette Interview/question
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
maintain sound the Reference Role Play ing Evaluation of

business performan s Simulation reports submitted
relationships ce of Handouts Case study Written tests
are pro-actively obligations Sample
sought, in the agreemen Online
reviewed and contract ts and Discussio
acted upon. Building contracts n Oral
and questioni
Agreements are maintainin ng via
honored within g Zoom
the scope of relationshi
individual ps Video
responsibility. Presentati
on via
Adjustments to YouTube
agreements are
made in eCBLM via
consultation Google
with the Classroom
customer/suppl
ier and eLecture via
information is Google
shared with Classroom
appropriate
colleagues.
Relationships
are nurtured
through regular
contact.
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
CORE COMPETENCIES
EVENTS MANAGEMENT NC III

UNIT OF COMPETENCY : PLAN AND DEVELOP EVENT PROPOSAL OR
BID
MODULE TITLE : PLANING AND DEVELOPING EVENT PROPOSAL OR

BID
MODULE DESCRIPTOR : This module deals with the knowledge, skills,

behavior and motivations required to plan and develop proposals and bids for
the staging of meetings and events. Depending on the context, this role could
be performed by a wide range of individuals including event managers, local or
regional tourism managers, venue managers and marketing managers.
SUMMARY OF LEARNING OUTCOMES :
LO1. Interpret event brief
LO2. Develop proposal and bid details
LO3. Develop bid materials
LO4. Submit or present the bid or proposal on time

LO1. INTERPRET EVENT BRIEF

nt ies Methods
Criteria
The The proposal/bi The Face to Observation
contents dding process for students/trai Face Interview/questi
of the a specific nees must be Lecturette oning
event meeting/event, provided with Simulation Evaluation of
brief are including the following: reports
accuratel effective Online submitted
y assessment of EQUIPMENT Discussi Written test
interprete the event brief, on Oral
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
d and the coordination of • LCD question

company’ all details and Projector ing via
s capacity resources to (optional) Zoom
to meet meet the bid
stated Requirements • Video
requireme and professional Overhea Presenta
nts is presentation of d Projector tion via
assessed. bid materials (optional) YouTub
and documents e
Action Typical •
required bid/proposal Comput eCBLM
for the requirements er via
developm and formats. Google
ent of the Industry • Printer Classroo
proposal practices m
or bid is relevant to event TOOLS AND
identified management eLecture via
ACCESSORIE
and Google
Organizational S
planned. Classroom
skills in terms
of event •
Liaison planning Softwar
with Communication e for
customer skills to be able presentation
is to present skills
undertake proposal or bid
n to SUPPLIES &
clarify MATERIALS
requireme
nts when • Sample
appropria proposal
te.
• Sample
brochures and
other
pertinent
document
relating to
proposal
writing
LEARNING
MATERIALS
• Books
relating to
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
business
proposal
writing
LO2. DEVELOP PROPOSAL AND BID DETAILS
Assessm Content Condition Methodolog Assessment

ent ies Methods
Criteria
Details for The proposal/bi The Face to Observation
inclusion dding process for students/trai Face Interview/questi
in the a specific nees must be Lecturette oning
proposal/ meeting/event, provided with Simulation Evaluation of
bid are including the following: reports
developed effective Online submitted
after assessment of EQUIPMENT Discussi Written test
consultati the event brief, on Oral
on with coordination of • LCD question
suppliers all details and Projector ing via
and other resources to (optional) Zoom
relevant meet the bid
agencies. Requirements • Video
Options and professional Overhea Presenta
to meet presentation of d Projector tion via
and bid materials (optional) YouTub
where and documents e
possible, Typical •
eCBLM
exceed bid/proposal Comput
via
the requirements er
Google
expectati and formats.
Classroo
ons of the • Printer
m
customer
are TOOLS AND eLecture via
developed ACCESSORIE Google
including S Classroom
integratio
n of • Software
current for
and presentation
emerging skills
technolog
y. SUPPLIES &
Possible MATERIAL
competito
rs are Sample
proposal
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
evaluated Sample
and brochur
strategies es and
to other
address pertinen
competiti t
ve issues docume
are nt
developed relating
. to
proposal
writing
LEARNING
MATERIALSBo
oks relating to
business
proposal
writing
LO3. DEVELOP BID MATERIALS

nt ies Methods
Criteria
Bid The proposal/bi The Face to Observation
materials dding process for students/trai Face Interview/questi
are a specific nees must be Lecturette oning
prepared meeting/event, provided with Simulation Evaluation of
within the including the following: reports
designate effective Online submitted
d time assessment of EQUIPMENT Discussi Written test
lines in the event brief, on Oral
accordanc coordination of • LCD question
e with the all details and Projector ing via
requireme resources to (optional) Zoom
nts of the meet the bid
brief. Requirements • Video
Materials and professional Overhea Presenta
are presentation of d Projector tion via
presented bid materials (optional) YouTub
in a and documents e
format Typical •
eCBLM
that bid/proposal Comput
via
maximize requirements er
Google
s the use and formats.
Classroo
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
of Industry • Printer m
presentati practices
on and relevant to event TOOLS AND eLecture via
promotion management ACCESSORIE Google
al Organizational S Classroom
technique skills in terms
s. of event •
planning Softwar
e for
presentation
skills
SUPPLIES &
MATERIAL
Sample
proposal
Sample
brochur
es and
other
pertinen
t
docume
nt
relating
to
proposal
writing
LEARNING
MATERIALSB
ooks relating
to business
proposal
writing
LO4. SUBMIT OR PRESENT THE BID OR PROPOSAL ON TIME
Assessment Content Condition Methodolo Assessment

Criteria gies Methods
The The proposal/ The Face to Observation
proposal bidding process students/tr Face Interview/ques
/bid is for a specific ainees must Lecturette tioning
delivered meeting/event, be provided Simulation Evaluation of
within including with the reports
the effective following: Online submitted
prescribe assessment of Discus Written test
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
d time the event brief, sion

line. coordination of EQUIPMENT Oral
all details and questio
Proposal resources to • LCD ning
/bid meet the bid Projector via
presentat Requirements (optional) Zoom
ion is and
conducte professional • Video
d with presentation of Overhe Present
maximu bid materials ad Projector ation
m and documents (optional) via
visual/re Typical YouTu
tention bid/proposal • be
impact. requirements Compu
and formats. ter eCBLM
Industry via
practices • Printer Google
relevant to Classroo
event TOOLS AND m
management ACCESSORI
ES eLecture
Organizational
via Google
skills in terms
• Classroom
of event
planning Softwa
Communicatio re for
n skills to be presentation
able to present skills
proposal or bid
SUPPLIES &
MATERIALS
•
Sampl
e proposal
•
Sampl
e brochures
and other
pertinent
document
relating to
proposal
writing
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LEARNING
MATERIALS
• Books
relating to
business
proposal
writing
UNIT OF COMPETENCY : DEVELOP AN EVENT CONCEPT
MODULE TITLE : DEVELOPING AN EVENT CONCEPT
MODULE DESCRIPTOR: This module describes the knowledge, skills,

behavior and motivations required to develop the overall concept, theme
and format for a major event comprising multiple components. An event
manager would generally undertake this process at the commencement of
the event management cycle in consultation with the stakeholders.
Sometimes the concept development phase is undertaken as part of the
bidding process.
LO1. Identify overall event objectives and scope
LO2. Establish event concept, theme and format

LO1. IDENTIFY OVERALL EVENT OBJECTIVES AND SCOPE

Criteria es nt
Methods
1. The key Developing conc The Face to Face Evaluatio
objectives of ept and format students/train Lecturette n of
the event are that reflects ees must be Simulation concept,
identified, event objectives provided with theme
clarified and Developing a the following: Online and
agreed with concept that is Discussio format
the operationally EQUIPMENT n Oral through a
stakeholder. practical and questioni candidate
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
2. Key which results in • LCD ng via presentati

information is the achievement Projector Zoom on or
analyzed and of objectives (optional) “bid”
stakeholders Typical formats • Overhead Video Questions
are consulted for different Projector Presentat to assess
to determine styles of events (optional) ion via knowledge
the broad Creative options • Computer YouTube of
scope of the to be considered • Printer different
event when developing eCBLM via aspects of
including an event concept TOOLS AND Google the events
indicators for: Key ACCESSORIES Classroom industry
- size stakeholders for as
eLecture via
and numbers different types of • Software detailed in
Google
of event for presentation the
Classroom
guests/delega Internal and skills evidence
tes external factors guide
- to be SUPPLIES & Review of
audienc considered whe MATERIALS portfolios
e/ participant n developing an of
needs event concept • Sample evidence
- location Key proposal and third
(s) management party
- issues that • Sample workplace
duratio impact on brochures and reports of
n development of other pertinent on-the-job
- an event concept document performan
financia relating to ce by the
l investment proposal candidate.
and other writing
resource
issues. LEARNING
Internal and MATERIALS
external
factors are • Books
analyzed relating to
which may business
impact on the proposal
event writing
• Books
relating to event
management
LO2. ESTABLISH EVENT CONCEPT, THEME AND FORMAT

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Assessment Content Condition Methodologie Assessme

Criteria s nt
Methods
1. An Typical forma The Face to Face Project to
overall event ts for different students/traine Lecturette develop a
concept, styles of es must be Simulation program
theme and events provided with for a
format are Creative optio the following: Online conference
developed ns to be Discussio Questions
which reflect considered EQUIPMENT n Oral to assess
key objectives when questionin knowledge
and meet the developing an • LCD g via of different
needs of the event concept Projector Zoom aspects of
potential Key (optional) the events
audience. stakeholders Video industry
2. Creative for different • Overhead Presentati as detailed
elements are types of event Projector on via in the
incorporated Technical and (optional) YouTube evidence
into the event staging guide
eCBLM via
concept and options for • Computer Review of
Google
theme. different types • Printer portfolios
Classroom
3. of event. of evidence
Operati Use of office TOOLS AND eLecture via and third
onal electronic ACCESSORIES Google party
practicality equipment Classroom workplace
and Research • Software reports of
cohesiveness skills to seek for presentation on-the-job
of the information skills performan
concept, associated ce by the
theme and with the event SUPPLIES & candidate.
format are concepts and MATERIALS
verified ideas
through Communicatio • Sample
consultation n skills to be proposal
and analysis. able to present
4. A proposed • Sample
summary of concept brochures and
key logistical other pertinent
requirements document
is developed relating to
based on the proposal writing
overall
concept, LEARNING
theme and MATERIALS
format.
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
5. • Books
Accurat relating to
e and business
complete proposal writing
information
on the • Books
concept, relating to event
theme and management
format is
provided to all
relevant
stakeholders
to facilitate
timely and
effective
planning and
implementatio
n.
6.
Approva
l from
stakeholders
is obtained
prior to
implementatio
n.
UNIT OF COMPETENCY : DEVELOP AN EVENT PROGRAM
MODULE TITLE : DEVELOPING AN EVENT PROGRAM

behavior and motivations required to design an event program. Event
managers, either internal or external to the sponsoring organization, would
generally undertake this role.
LO1. Identify conference objectives

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. Design conference program
LO3. Finalize program details

LO1. IDENTIFY CONFERENCE OBJECTIVES
Assessmen Content Condition Methodologies Assessmen

t t
Criteria Methods
1. •Conference The Face to Face Project to
Over session format students/trainee Lecturette develop a
all context s s must be Simulation program for
and scope provided with Case study a
of the •Provided a the following: conference
conference range of Online Questions
are options for EQUIPMENT Discussion to assess
identified. conference Oral knowledge
2. staging and • LCD questioning of different
Speci venue set ups Projector via Zoom aspects of
fic (optional) the events
conference •Could identify Video industry as
objectives the needs of • Overhead Presentatio detailed in
are different Projector n via the
developed market (optional) YouTube evidence
and agreed segments in guide
eCBLM via
with in relation to • Computer Review of
Google
consultatio conference portfolios of
Classroom
n with activities (eg. • Printer evidence
colleagues Corporate, eLecture via and third
and/or associations, TOOLS AND Google party
guests. government). ACCESSORIES Classroom workplace
reports of
•Detailed • Software on-the-job
knowledge of for presentation performanc
the range of skills e by the
options candidate.
available to LEARNING
conference MATERIALS
organizers in
terms of • Books
venues, relating to event
staging, format management
and pre/post
tour •
components. Books an
d videos relating
•Use electronic to public
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
equipment speaking
LO2. DESIGN CONFERENCE PROGRAM

t t
Criteria Methods
Dates and Designing a The Face to Face Project to
time are set practical students/traine Lecturette develop a
to meet conference es must be Simulation program
agreed program to provided with Case study for a
objectives. meet overall the following: conference
A theme is objectives and Online Questions
developed to the needs of EQUIPMENT Discussion to assess
complement the target Oral knowledge
event audience • LCD questionin of different
objectives. within budget Projector g via Zoom aspects of
Overall guidelines (optional) the events
event Organizational Video industry as
format is skills in terms • Overhead Presentatio detailed in
developed of event Projector n via the
within planning (optional) YouTube evidence
known Use of guide
eCBLM via
budget, technology • Computer Review of
Google
venue and and portfolios
Classroom
staging equipment for • Printer of evidence
constraints. coordination eLecture via and third
Relevant of events and TOOLS AND Google party
components programs ACCESSORIES Classroom workplace
are Communicatio reports of
identified, n skills to • Software on-the-job
designed clarify for presentation performanc
and information on skills e by the
integrated procedures candidate.
in the and systems LEARNING
program. to the host MATERIALS
The use of organization
appropriate • Books
technologic relating to event
al options management
• Books and
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
are videos relating to

identified public speaking
and
integrated
in program
developmen
t.
A business
program is
developed
to
incorporate
an
appropriate
range of
activities.
LO3. FINALIZE PROGRAM DETAILS

Criteria s nt
Methods
The proposed Conference The Face to Face Case
event program session form students/train Lecturette studies
is presented ats ees must be Simulation and
within Provided a provided with Case study problem
required range of the following: solving to
timeframe. options for Online assess
conference EQUIPMENT Discussio applicatio
Approval of staging and n Oral n of
program venue set ups • LCD questionin knowledge
details is Detailed Projector g via to different
obtained. knowledge of (optional) Zoom event
the range of organizatio
Appropriate options • Overhead Video n
actions are available to Projector Presentati situations
undertaken conference (optional) on via and
in relation organizers in YouTube contexts
to the terms of Questions
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
disseminati venues, • Computer eCBLM via to assess

on and staging, Google knowledge
publication format and • Printer Classroom of different
of the event pre/post tour aspects of
program. components. TOOLS AND eLecture via the events
Use electronic ACCESSORIES Google industry
equipment Classroom as detailed
Organizationa • Software in the
l skills in for presentation evidence
terms of event skills guide
planning Review of
Use of LEARNING portfolios
technology MATERIALS of evidence
and and third
equipment for • Books party
coordination relating to event workplace
of events and management reports of
programs on-the-job
Communicati • performan
on skills to Books an ce by the
clarify d videos relating candidate.
information to public
on procedures speaking
and systems
to the host
organization
UNIT OF COMPETENCY : SELECT EVENT VENUE AND SITE
MODULE TITLE : SELECTING EVENT VENUE AND SITE
MODULE DESCRIPTOR : This module deals the knowledge, skills,

behavior and motivations required to undertake the venue/site selection
process for a major event comprising multiple components. It requires the
application of significant analytical and research skills to complete the process
of matching an event to a particular site or venue.
LO1. Analyze venue or site requirements

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. Source event venues or sites
LO3. Confirm venue or site arrangements

LO1. ANALYZE VENUE OR SITE REQUIREMENTS

Criteria t
Methods
Venue or site Research and The Face to Face Evaluation
requirement select students/traine Lecturette of concept,
s are an appropria es must be Simulation theme and
analyzed te venue or provided with Case study format
based on the site for a the following: through a
detailed nominated Online candidate
requirement event EQUIPMENT Discussion presentatio
s of the comprising Oral n or “bid”
proposed multiple • LCD questionin Questions
event with components Projector g via Zoom to assess
multiple Interpreted (optional) knowledge
components. the range of Video of different
Accurate information • Overhead Presentatio aspects of
and used in Projector n via the events
complete the venue (optional) YouTube industry as
specification and site detailed in
eCBLM via
s of the selection • Computer the
Google
venue or site process evidence
Classroom
are Different • Printer guide
developed to venue and eLecture via Review of
facilitate the site options SUPPLIES & Google portfolios
research within the MATERIALS Classroom of evidence
process. local area. and third
The needs of The different • Sample party
the styles of brochures of workplace
stakeholders venues and locations and reports of
are sites, services sites on-the-job
integrated, offered and performanc
including their TOOLS AND e by the
those with suitability for ACCESSORIES candidate.
disabilities, particular
into venue event types • Software
or site for presentation
specification skills
s.
LEARNING
MATERIALS
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
• Books
relating to event
management
• Books and
videos relating to
public speaking
LO2. SOURCE EVENT VENUES OR SITES

Criteria s nt
Methods
Potential venues Research The Face to Face Evaluation
or sites are and select students/train Lecturette of
researched on an appropri ees must be Simulation concept,
using ate venue or provided with Case study theme and
appropriate site for a the following: format
information nominated Online through a
sources and event EQUIPMENT Discussio candidate
research comprising n Oral presentati
methods. multiple • LCD questioni on or “bid”
The suitability of components Projector ng via Questions
venues or sites Interpreted (optional) Zoom to assess
is assessed the range of knowledge
based on information • Overhead Video of different
comparison of used in the Projector Presentati aspects of
services offered venue and (optional) on via the events
with site selection YouTube industry
specifications. process • Computer as detailed
eCBLM via
The need for and Different in the
Google
the nature of venue and • Printer evidence
Classroom
contingency site options guide
planning within the SUPPLIES & eLecture via Review of
required by the local area. MATERIALS Google portfolios
venues or sites Classroom of
are assessed. • Sample evidence
Venue or site brochures of and third
capacity to locations and party
deliver sites workplace
quality reports of
outcomes in LEARNING on-the-job
relation to MATERIALS performan
customer ce by the
service, • Books candidate.
cooperative relating to event
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
management, management
and past
experience is •Books and
assessed. videos relating to
Personnel from public speaking
potential venues
or sites is
negotiated and
liaised with to
ensure all event
requirements
can be met and
to address
potential
problem areas.
The need for
tentative
bookings is
assessed and
prompt action is
taken.
When required,
multiple site and
venue selection
is coordinated in
a logical
manner.
Clear and
accurate
briefings on
venue or site
options are
provided to
colleagues
and key
stakeholders
to include
recommendat
ion and
rationale.
LO3. CONFIRM VENUE OR SITE ARRANGEMENTS

Criteria s nt
Methods
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Venue or Research and The Face to Face Evaluation

site select students/traine Lecturette of concept,
arrangemen an appropriate es must be Simulation theme and
ts are venue or site provided with Case study format
accurately for a nominated the following: through a
confirmed in event Online candidate
writing comprising EQUIPMENT Discussio presentatio
when the multiple n Oral n or “bid”
selection components • LCD questionin Questions
process is Interpreted the Projector g via Zoom to assess
finalized. range of (optional) knowledge
Venue or information Video of different
site used in • Overhead Presentati aspects of
contracts the venue and Projector on via the events
are reviewed site selection (optional) YouTube industry
and signed process as detailed
eCBLM via
within Different venue • Computer in the
Google
appropriate and site evidence
Classroom
timeframes options within • Printer guide
and within the local area. eLecture via Review of
the scope of The different SUPPLIES & Google portfolios
individual styles of venues MATERIALS Classroom of evidence
responsibilit and sites, and third
y. services offered • Sample party
Specific and their brochures of workplace
venue and suitability for locations and reports of
site particular event sites on-the-job
planning types performan
issues are Presentation LEARNING ce by the
integrated styles for venue MATERIALS candidate.
into overall and
event site informatio • Books
managemen n and relating to event
t systems interpretation management
promptly. of this
information •
The features Books an
and d videos relating
requirements of to public
a typical venue speaking
or site
contracts
Typical
operational
structures
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
within a venue
including
relevant
personnel,
internal
networks and
interrelationshi
ps and
reporting
structures.
UNIT OF COMPETENCY : DEVELOP AND UPDATE EVENT

INDUSTRY KNOWLEDGE
MODULE TITLE : DEVELOPING AND UPDATING EVENT INDUSTRY

KNOWLEDGE
MODULE DESCRIPTOR : This module deals the knowledge, skills,

behavior and motivations required to develop and update general knowledge of
the meetings and events industry including industry structure, legal issues
and current technology. This knowledge underpins effective performance in all
meeting and event organization and management roles.
LO1. Source and apply information on the structure and operation of the event
industry
LO2. Source and apply information on ethical and legal issues for the event
industry
LO3. Source and apply information on event industry technology
LO4. Update event industry knowledge

LO1. SOURCE AND APPLY INFORMATION ON THE STRUCTURE AND
OPERATION OF THE EVENT INDUSTRY
Assessment Content Condition Methodolo Assessm

Criteria gies ent
Method
s
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Sources of information •Industry The Face to Case

on the event industry knowledge students/tra Face studies
are identified correctly can be inees must Lecturette and
including information applied to be provided Simulation problem
relating to: work with the Case study solving
industry activities to following: to
structure maximize Online assess
different effective EQUIPMENT Discus applicati
event performance sion on of
types and • LCD Oral knowled
staging •Knowledge of Projector questio ge to
elements ways to (optional) ning different
event maintain via event
protocols currency of SUPPLIES & Zoom organiza
major knowledge. MATERIALS tion
industry Video situation
bodies/as •Main types LEARNING Present s and
sociations of events : MATERIALS ation contexts
impacts of via Questio
events on objectives/rol • Books YouTub ns to
local es relating to e assess
economies event knowled
eCBLM
career - scope management ge of
via
opportunit different
Google
ies. - nature aspects
Classroo
Knowledge of the event of audience of the
m
industry is used to events
enhance the quality of - key eLecture via industry
work performance. stakeholders Google as
Classroom detailed
- key in the
elements of evidence
staging an guide
event Review
of
•Structure portfolio
and function s of
of the events evidence
industry, and
including: third
party
relation workpla
ships ce
betwee reports
n the of on-
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
events the-job
industr perform
y and ance by
other the
industri candidat
es e.
entertainment
-businesses
and
organizations
involved
in the
industry, and
-key
motivations
for hosting
events
•The role and

impact of
events on
local econom
ies
•Legal and
ethical issues
that impact
on event
management
including
overview of
relevant
•legislation
•Current and
emerging
technology for
different
aspects of the
event
management
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
process.
• Use of
office
electronic
equipment
•Research
skills to seek
information
on industry
developments
•Communicat
ion skills
LO2. SOURCE AND APPLY INFORMATION ON ETHICAL AND LEGAL

ISSUES FOR THE EVENT INDUSTRY
Assessme Content Condition Methodologie Assessme

nt s nt
Criteria Methods
Informatio Industry The Face to Face Case
n on legal knowledge students/train Lecturette studies
and ethical can be ees must be Simulation and
issues is applied to provided with Case study problem
obtained to work the following: solving to
assist activities to Online assess
effective maximize EQUIPMENT Discussio applicatio
work effective n Oral n of
performan performance LCD questioni knowledge
ce. Knowledge of Projector ng via to
ways to (optional) Zoom different
Day-to-day maintain Overhead event
event currency of Projector Video organizati
organizatio knowledge. (optional) Presentati on
n activities Main types Compute on via situations
are of events : Printer YouTube and
conducted contexts
in eCBLM via
objectives/ro SUPPLIES & Questions
accordance Google
les MATERIALS to assess
with legal Classroom
scope knowledge
obligations nature of LEARNING of
eLecture via
and ethical audience key MATERIALS different
Google
industry stakeholders aspects of
Classroom
practices. Books and the events
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
key elements videos relating industry

of staging an to event as
event management detailed in
the
Structure Labor Code evidence
and function of the guide
of the events Philippine Review of
industry, portfolios
including: Obligations of
and evidence
relationships contracts and third
between the party
events workplace
industry an reports of
d other on-the-job
industries performan
entertainme ce by the
nt candidate.
businesses
and
organization
s involved
in the
industry,
and
key
motivations
for hosting
events
The role and

impact of
events on
local econo
mies
Legal and
ethical
issues that
impact on
event
management
including
overview of
relevant
legislation
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Current and
emerging
technology
for different
aspects of
the event
management
process.
Use of office
electronic
equipment
Research
skills to seek
information
on industry
development
s
Communicat
ion skills
LO3. SOURCE AND APPLY INFORMATION ON EVENT INDUSTRY

TECHNOLOGY

t t
Criteria Methods
Informatio •Industry The Face to Face Case
n on knowledge can students/traine Lecturette studies
current be applied to es must be Simulation and
and work activities provided with Case study problem
emerging to maximize the following: solving to
technologie effective Online assess
s that performance EQUIPMENT Discussion application
impact on Oral of
event •Knowledge of LCD Projector questionin knowledge
organizatio ways to (optional) g via Zoom to different
n maintain Overhead event
processes currency of Projector Video organizatio
are knowledge. (optional) Presentatio n
obtained. Compute n via situations
The •Main types of Printer YouTube and
potential events : contexts
eCBLM via
effects of SUPPLIES & Questions
Google
different - MATERIALS to assess
Classroom
technologie objectives/role knowledge
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
s are s LEARNING of different

assessed MATERIALS eLecture via aspects of
on the scope Google the events
event Books and Classroom industry as
organizatio nature of videos relating to detailed in
n process. audience event the
Knowledge management evidence
of current key guide
and stakeholders Labor Code of Review of
emerging the Philippine portfolios
technology key elements of of evidence
is applied staging an Obligations and third
in day-to- event and contracts party
day work workplace
activities. •Structure and reports of
function of the on-the-job
events performanc
industry, e by the
including: candidate.
relationships
between the
events
industry and
other
industries
entertainment
businesses and
organizations
involved
in the
industry, and
key
motivations for
hosting events
•The role and

impact of
events on
local economie
s
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
•Legal and
ethical issues
that impact on
event
management
including
overview of
relevant
•legislation
•Current and
emerging
technology for
different
aspects of the
event
management
process.
•Use of office
electronic
equipment
•Research
skills to seek
information on
industry
developments
•Communicatio
n skills
LO4. UPDATE EVENT INDUSTRY KNOWLEDGE
Assessmen Content Condition Methodologie Assessme

t s nt
Criteria Methods
A range of • Industry The Face to Face Case
opportuniti knowledge can students/traine Lecturette studies
es is be applied to es must be Simulation and
identified work activities provided with Case study problem
and used to to maximize the following: solving to
update effective Online assess
knowledge performance EQUIPMENT Discussio application
of events n Oral of
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
industry. • LCD Projector questionin knowledge

Knowledg (optional) g via Zoom to different
Monitor e of ways to Overhead event
current maintain Projector Video organizatio
issues of currency of (optional) Presentati n
concern to knowledge. Compute on via situations
the Printer YouTube and
industry. • Main contexts
types of events : SUPPLIES & eCBLM via Questions
Current MATERIALS Google to assess
issues of objectives/roles Classroom knowledge
concern to LEARNING of different
the eLecture via
scope MATERIALS aspects of
industry Google
the events
are Classroom
nature of Books and industry
monitored. audience videos relating to as detailed
event in the
Updated
key management evidence
knowledge
stakeholders guide
are shared Labor Code of Review of
with guests the Philippine
key elements of portfolios
and
staging an event of evidence
colleagues Obligations and and third
as contracts
• Structure party
appropriate
and function of workplace
, and
the events reports of
incorporate
industry, on-the-job
d into day-
including: performan
to-day work
ce by the
activities.
relationships candidate.
between the
events
industry and
other industries
entertainment
businesses and
organizations
involved in the
industry, and
key motivations
for hosting
events
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
• The role
and impact of
events on
local economies
• Legal and
ethical issues
that impact on
event
management
including
overview of
relevant
• legislation
• Current
and emerging
technology for
different aspects
of the event
management
process.
• Use of
office electronic
equipment
• Research
skills to seek
information on
industry
developments
• Communicati
on skills
UNIT OF COMPETENCY : PROVIDE ON SITE EVENT MANAGEMENT

SERVICE
MODULE TITLE : PROVIDING ON SITE EVENT MANAGEMENT

SERVICE
TESDA-OP CO-01-F11
(Rev.No.00-11/07)

behavior and motivations required to coordinate the final preparation and set-
up of a major event comprising multiple components and to manage all aspects
of the onsite operation. On-site management requires considerable
communication, negotiation and problem solving skills and would normally be
undertaken by senior meeting or events personnel.
LO1. Prepare for on site management
LO2. Oversee meeting/event set up
LO3. Monitor meeting/event operation
LO4. Oversee meeting/event breakdown
LO1. PREPARE FOR ON SITE MANAGEMENT

Criteria s Methods
Plans for on- •On-site The Face to Face Evaluation of
site operation of students/train Lecturette the
management a meeting or ees must be Simulation operational
are event provided with Case study efficiency
developed in including all the following: and service
accordance aspects of Online quality at an
with agreed preparation, EQUIPMENT Discussio event site
procedures set up, n Oral managed by
for the operation and LCD questioni the candidate
meeting or move out Projector ng via Evaluation of
event. (optional) Zoom reports
Final •Issues and Overhead prepared by
arrangement problems that Projector Video the candidate
s for all may arise (optional) Presentat on the event
aspects of during the Compute ion via management
the meeting conduct of Printer YouTube process,
or event are meetings/eve including the
eCBLM via
checked and nts. SUPPLIES & issues and
Google
any MATERIALS challenges
Classroom
discrepancie •Logistics for associated
s are on site LEARNING eLecture via with
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
attended to. management MATERIALS Google delivering

Materials are including: Classroom effective
created and Books and outcomes
collated to -Contractor videos relating Review of
facilitate communicatio to event documentatio
effective on- n mechanisms management n such as
site and protocols running-
management (e.g. main Labor Code sheets and
. liaison person of the other site
An accurate within a Philippine management
briefing is venue, plans
provided to hierarchy of Obligations and prepared by
operational control, contracts the candidate
staff and walkie-talkie Review of
contractors options) staff or
prior to the supplier
meeting or -Running briefing
event in an sheets and documents a
appropriate how they are nd
format used reconfirmatio
including n checklists
clarification -The prepared by
of roles and importance of the candidate
responsibiliti and Written and
es. techniques for oral
managing str questioning
ess and time or interview
during the to
operation of test knowled
an event ge of
management
Characteristic procedures
s of written and systems,
contractor meeting and
documentatio event
n including documentatio
event order n
and other requirements
technical and
specifications negotiating
techniques
-Safety/risk Review of
issues portfolios of
associated evidence and
with the third party
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
movement of workplace
numbers of reports of on-
people at the-job
meeting and performance
event venues. by the
candidate.
•Presence of
commercially-
realistic
time pressure
s related to
the operation
of an event
LO2. OVERSEE MEETING/EVENT SET UP
Assessment Content Condition Methodolog Assessment

Criteria ies Methods
Contact with the •On-site EQUIPMENT Face to Evaluation
nominated operation of Face of the
contractor a meeting or • LCD Lecturette operational
personnel is event Projector Simulation efficiency
established at the including all (optional) Case study and service
appropriate time to aspects of quality at an
reconfirm all preparation, • Online event site
requirements. set up, Overh Discussi managed by
Necessary operation ead on Oral the
adjustments are and move Projector question candidate
made and agreed out (optional) ing via Evaluation
with the Zoom of reports
contractors. •Issues and • prepared by
All aspects of the problems Comp Video the
event or meeting that may uter Present candidate on
set up are checked arise during ation via the event
against the pre- the conduct • Printer YouTub management
arranged of e process,
agreements, meetings/ev •Communic including
eCBLM
including: ents. ation the issues
via
availabi equipment and
Google
lity of •Logistics for challenges
Classroo
all on site LEARNING associated
m
materia management MATERIALS with
ls and including: eLecture via delivering
equipm • Google effective
ent -Contractor Books Classroom outcomes
room communicati and videos Review of
on relating to
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
set up mechanisms event documentati

staging and management on such as
technic protocols running-
al (e.g. main • sheets and
equipm liaison Obliga other site
ent person tions and management
display within a Contracts plans
and venue, prepared by
signage hierarchy of the
food control, candidate
and walkie-talkie Review of
beverag options) staff or
e supplier
arrange -Running briefing
ments sheets and documents
registra how they are and
tion used reconfirmati
areas. on
The venue space -The checklists
and the set up of importance prepared by
the equipment are of and the
checked to allow for techniques candidate
easy access, for Written and
especially for those managing st oral
with disabilities, ress and questioning
and to avoid risk of time during or interview
injury to guests, the to
delegates and operation of test knowle
colleagues. an event dge of
Any deficiencies management
and discrepancies Characteristi procedures
are identified and cs of written and
prompt action is contractor systems,
taken to rectify the documentati meeting and
situation. on including event
Additional on-site event order documentati
staff is briefed on and other on
the full details of technical requirement
the meeting or specification s and
event operation s negotiating
including techniques
communication and -Safety/risk Review of
control issues portfolios of
mechanisms. associated evidence
with the and third
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
movement of party workp

numbers of lace reports
people at of on-the-
meeting and job perform
event ance by the
venues. candidate
•Presence of
commercially
-realistic
time pressu
res related to
the
operation of
an event
LO3. MONITOR MEETING/EVENT OPERATION
Assessmen Content Condition Methodologie Assessment

t s Methods
Criteria
Sessions • On-site EQUIPMENT Face to Face Evaluation of
and operation of Lecturette the
activities a meeting or • LCD Simulation operational
are event Projector Case study efficiency
monitored including all (optional) and service
throughout aspects of Online quality at an
the meeting preparation, • Discussio event site
or event set up, Overhea n Oral managed by
through operation and d Projector questionin the candidate
observation move out (optional) g via Evaluation of
and Zoom reports
appropriate • Issues • prepared by
reporting and problems Comput Video the candidate
processes. that may arise er Presentati on the event
during the on via management
Problems conduct of • Printer YouTube process,
are meetings/even including the
identified eCBLM via
ts. •Communicati issues and
as they Google
on equipment challenges
arise and Classroom
• Logistics associated
prompt for on site LEARNING with delivering
eLecture via
action is management MATERIALS effective
Google
taken to outcomes
Classroom
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
resolve the including: • Review of

situation. Books a documentatio
- nd videos n such as
Additional Contract relating to running-
requiremen or event sheets and
ts are communicatio management other site
identified n mechanisms management
and and protocols • plans
promptly (e.g. main Obligati prepared by
organized. liaison person ons and the candidate
within a Contracts Review of staff
The guest is venue, or supplier
liaised with hierarchy of briefing
throughout control, documents an
the meeting walkie-talkie d
or event to options) reconfirmation
ensure it is checklists
progressing - Running prepared by
to his/her sheets and the candidate
satisfaction how they are Written and
. used oral
questioning or
All - The interview to
contractors importance of test knowledg
are liaised and e of
with to techniques for management
ensure managing stre procedures
effective ss and time and systems,
delivery of during the meeting and
services. operation of an event
event documentatio
n
- requirements
Characteristics and
of written negotiating
contractor techniques
documentation Review of
including portfolios of
event order evidence and
and other third
technical party workpla
specifications ce reports of
on-the-
- job performan
Safety/ri ce by the
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
sk issues candidate
associated
with the
movement of
numbers of
people at
meeting and
event venues.
• Presence
of
commercially-
realistic
time pressure
s related to the
operation of an
event
LO4. OVERSEE MEETING/EVENT BREAKDOWN

Criteria s Methods
The • On-site EQUIPMENT Face to Face Evaluation of
breakdow operation of Lecturette the
n of the a meeting or • LCD Simulation operational
meeting event Projector Case study efficiency
or event including all (optional) and service
is aspects of Online quality at an
overseen preparation, • Discussio event site
to ensure set up, Overhea n Oral managed by
it is operation and d Projector questioni the candidate
complete move out (optional) ng via Evaluation of
d in Zoom reports
accordan • Issues • prepared by
ce with and problems Comput Video the candidate
agreemen that may arise er Presentati on the event
ts. during the on via management
The packing conduct of • Printer YouTube process,
and removal meetings/even including the
eCBLM via
of all ts. •Communicati issues and
Google
materials on equipment challenges
Classroom
and • Logistics associated
equipment for on site LEARNING eLecture via with delivering
are management MATERIALS Google effective
coordinated outcomes
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
in including: • Classroom Review of

accordance Books documentatio
with pre- -Contractor and videos n such as
arranged communicatio relating to running-
details. n mechanisms event sheets and
The venue is and protocols management other site
checked to (e.g. main management
ensure items liaison person • plans
and within a Obligati prepared by
belongings venue, ons and the candidate
are not left hierarchy of Contracts Review of staff
behind. control, or supplier
Accounts are walkie-talkie briefing
checked and options) documents a
signed in nd
accordance -Running reconfirmation
with sheets and checklists
contractor how they are prepared by
agreements. used the candidate
Any Written and
outstanding -The oral
items importance of questioning or
requiring and interview to
post-event techniques for test knowledg
action are managing stre e of
noted. ss and time management
during the procedures
operation of and systems,
an event meeting and
event
- documentatio
Characteristic n
s of written requirements
contractor and
documentatio negotiating
n including techniques
event order Review of
and other portfolios of
technical evidence and
specifications third
party workpla
-Safety/risk ce reports of
issues on-the-
associated job performa
with the nce by the
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
movement of candidate
numbers of
people at
meeting and
event venues.
• Realistic
ratios of
operational
staff to
delegates and
guests
• Presence
of
commercially-
realistic
time pressure
s related to
the operation
of an event
• Safety
standards
UNIT OF COMPETENCY : DEVELOP AND UPDATE KNOWLEDGE ON

PROTOCOL
MODULE TITLE : DEVELOPING AND UPDATING KNOWLEDGE ON

PROTOCOL

behavior and motivations required to develop and apply knowledge of protocol
to a range of hospitality related activities. It is particularly relevant to those
involved in the management and operation of events, including functions.
LO1. Seek information on appropriate protocol

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. Integrate appropriate protocol procedures into work activities
LO3. Update knowledge of protocol
LO1. SEEK INFORMATION ON APPROPRIATE PROTOCOL

Assessme Content Condition Methodologie Assessmen
nt s t
Criteria Methods
Accurate Knowledge of EQUIPMENT Face to Face Case
information where to source Lecturette studies and
on protocol accurate informat • LCD Simulation projects to
acquired. ion on protocol for Projector Case study assess
specific situations (optional) ability to
Relevant Knowledge of Online apply
protocol protocols as • Discussio knowledge
information specified under Overhea n Oral of protocol
is accessed underpinning d Projector questioni to different
in response knowledge and (optional) ng via work place
to workplac skills. Zoom situations
needs. Importance and • Oral or
role of protocol in Comput Video written
different events er Presentati questions to
and situations on via assess
Key sources of • Printer YouTube knowledge
information on of protocol
eCBLM via
protocol •Communicati for different
Google
Main types of civic on equipment situations
Classroom
functions held in Review of
the Philippines LEARNING eLecture via portfolios of
MATERIALS Google evidence
Classroom and third
Books and party
videos workplace
relating to reports of
event on-the-job
manageme performanc
nt e by the
Risk candidate.
Manageme
nt Manuals
Business
Etiquette
and
Protocol
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
LO2. INTEGRATE APPROPRIATE PROTOCOL PROCEDURES INTO WORK

ACTIVITIES
Assessme Content Condition Methodologie Assessmen

nt s t
Criteria Methods
The areas o •Knowledge of EQUIPMENT Face to Face Case
work activit where to source Lecturette studies and
that require accurate informat • LCD Simulation projects to
appropriate ion on protocol for Projector Case study assess
use of specific situations (optional) ability to
protocol are Online apply
•Knowledge of
identified in • Discussio knowledge
a timely protocols as Overhea n Oral of protocol
manner. specified under d Projector questioni to different
underpinning (optional) ng via work place
The correct knowledge and Zoom situations
use of skills. • Oral or
protocol is Comput Video written
integrated •Importance and er Presentati questions to
into work role of protocol in on via assess
activities. different events • Printer YouTube knowledge
and situations of protocol
Colleagues eCBLM via
•Communicati for different
and other •Key sources of Google
on equipment situations
stakeholder information on Classroom
Review of
are liaised protocol LEARNING portfolios of
with to eLecture via
MATERIALS Google evidence
determine •Main types of civic and third
appropriate functions held in Classroom
Books and party
protocol the Philippines videos workplace
requiremen relating to reports of
. •Philippines event on-the-job
ranking system manageme performanc
Appropriate
including order nt e by the
information
of precedence, Risk candidate.
on protocol Manageme
ranks and forms of
provided to
address and nt Manuals
colleagues Business
wearing of honors
and Etiquette
and medals
stakeholder and Protocol
•Appropriate
protocols for the
involvement of
indigenous peoples
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
and other cultural
• Groups in
events
• Correct use
of national
symbols including
flags, anthems and
military salutes
• Forms of
address for
different VIPs
and dignitaries,
both for written
correspondence
and in oral
communication
• Protocol
procedures for
different types of
function including:
- arrival
procedures,
including for heads
of government
officials
- introduction
protocols and
order of speakers
- order of
precedence for
official guests
- seating
arrangements
LO3. UPDATE KNOWLEDGE OF PROTOCOL

TESDA-OP CO-01-F11
(Rev.No.00-11/07)
Assessmen Content Condition Methodologie Assessmen

t s t
Criteria Methods
Opportuniti • Knowledge The Face to Face Case
es are of where to source students/train Lecturette studies and
identified accurate informa ees must be Simulation projects to
and used tion on protocol provided with Case study assess
to update for specific the following: ability to
protocol situations Online apply
knowledge, EQUIPMENT Discussio knowledge
• Knowledge n Oral of protocol
Updated of protocols as • LCD questioni to different
knowledge specified under Projector ng via work place
is shared underpinning (optional) Zoom situations
with guests knowledge and Oral or
and skills. • Video written
colleagues Overhea Presentat questions
and • Importance d Projector ion via to assess
incorporate and role of (optional) YouTube knowledge
d into day- protocol in of protocol
to-day eCBLM via
different events • for different
working Google
and situations Compute situations
activities. Classroom
r Review of
• Key sources eLecture via portfolios of
of information on • Printer Google evidence
protocol Classroom and third
•Communicati party
• Main types on equipment workplace
of civic functions reports of
held in the LEARNING on-the-job
Philippines MATERIALS performanc
e by the
• Philippines Books and candidate.
ranking system videos
including order relating to
of precedence, event
ranks and forms managemen
of address and t
wearing of Risk
honours and Managemen
medals t Manuals
Business
• Appropriate Etiquette and
protocols for the Protocol
involvement of
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
indigenous
peoples and other
cultural
• Groups in
events
• Correct use
of national
symbols including
flags, anthems
and military
salutes
• Forms of
address for
different vips
and dignitaries,
both for written
correspondence
and in oral
communication
• Protocol
procedures for
different types of
function
including:
- arrival
procedures,
including for
heads of
government
officials
- introduction
protocols and
order of speakers
- order of
precedence for
official guests
- seating
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
arrangements
UNIT OF COMPETENCY : MANAGE CONTRACTORS FOR INDOOR

EVENTS
MODULE TITLE : MANAGING CONTRACTORS FOR INDOOR EVENTS

behavior and motivations required to manage the staging and operation of a
major indoor event comprising multiple components. It does not cover the high
levels of technical expertise required to actually provide these services, but
focuses on the key knowledge and skills required to oversee the process from
an organizational and contractor management perspective. This role may be
undertaken by a manager working within an event venue, by an external event
manager or a combination.
LO1. Identify event operational requirements
LO2. Source contractors
LO3. Monitor contractors

LO1. IDENTIFY EVENT OPERATIONAL REQUIREMENTS

t ies Methods
Criteria
Event • Roles and The Face to Evaluation of
staging responsibilities of students/trai Face the staging at
requiremen organizations in nees must be Lecturette an event
ts are volved in event provided with Simulation managed by
analyzed staging the following: Case study the candidate
based on a through
detailed • Suppliers EQUIPMENT Online attendance at
review of of staging Discussi the event
all aspects services and • LCD on Oral Review of
of the sources of Projector question documentation
proposed information on (optional) ing via used to
event with Zoom manage contra
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
multiple staging services • ctors prepared

component Overhe Video by the
s. • Risk ad Projector Presenta candidate
management (optional) tion via Questioning of
An issues to be YouTub contractors to
accurate considered • e assess
summary for key areas of Compu the organizati
of staging event staging ter eCBLM onal skills of
requiremen via the candidate
ts is • Knowledge • Printer Google Case studies to
developed of terminology, Classroo assess ability
for each services and •Communicat m to determine
event key technology ion staging
component equipment eLecture via
in key areas of requirements
in Google
staging for different
consultatio LEARNING Classroom
including: events
n with key MATERIALS Oral or written
stakeholde - catering questions to
rs. Books an assess
- venue d videos knowledge of
Safety and decoration relating to key staging
risk event services and
manageme - audio- manageme relevant
nt issues visual options nt terminology
are Risk Review of
incorporate - sound Manageme portfolios of
d into all amplification nt evidence and
planning Manuals third party
documenta - lighting Business workplace
tion and Etiquette and reports of on-
processes. - rigging Protocol the-job
performance by
- live the candidate.
entertainment
- registration
areas
- display
- security
- electronic
media coverage of
events
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
- safety
equipment.
• The key
inclusions for
contractor
briefing or
specification
documents.
•Organizational
skills in terms of
event planning
• Analytical
skills to assess
risks associated
with the staging
of
events/programs
• Use of
technology and
equipment for
coordination of
events/programs
in order to assess
systems
•Communication
skills to clarify
information on
procedures and
systems for the
management of
events
LO2. SOURCE CONTRACTORS

nt es Methods
Criteria
Appropria • Roles and The Face to Evaluation of
te responsibilities of students/trai Face the staging at
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
contractor organizations inv nees must be Lecturette an event

s are olved in event provided with Simulation managed by
identified staging the following: Case study the candidate
and through
sourced to • Suppliers EQUIPMENT Online attendance at
provide of staging Discussi the event
services services and • LCD on Oral Review of
for the sources of Projector question documentation
event. information on (optional) ing via used to
Accurate staging services Zoom manage contra
briefings • ctors prepared
or • Risk Overhe Video by the
specificati management ad Projector Presenta candidate
ons on issues to be (optional) tion via Questioning of
precise considered YouTube contractors to
staging for key areas of • assess
eCBLM
requireme event staging Comput the organizati
via Google
nts are er onal skills of
Classroo
provided • Knowledge the candidate
m
to of terminology, • Printer Case studies to
contractor services and eLecture via assess ability to
s. key technology •Communicat Google determine
Complete in key areas of ion Classroom staging
and timely staging including: equipment requirements
quotations for different
are - catering LEARNING events
obtained MATERIALS Oral or written
for the - venue questions to
provision decoration Books and assess
of videos knowledge of
services. - audio- relating to key staging
Quotation visual options event services and
s are manageme relevant
analyzed - sound nt terminology
and amplification Review of
contractor portfolios of
s are - lighting evidence and
selected in third party
consultati - rigging workplace
on with reports of on-
key - live the-job
stakehold entertainment performance by
ers. the candidate.
Agreement - registration
s are areas
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
confirmed - display
with
contractor - security
s in
writing to - electronic
include media coverage of
details events
and costs
of all - safety
services. equipment.
• The key
inclusions for
contractor
briefing or
specification
documents.
•
Organizatio
nal skills in terms
of event planning
• Analytical
skills to assess
risks associated
with the staging
of
events/programs
• Use of
technology and
equipment for
coordination of
events/programs
in order to assess
systems
Communic
ation skills
to clarify
information
on
procedures
and
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
systems for
the
manageme
nt of events
LO3. MONITOR CONTRACTORS

nt es Methods
Criteria
Progress, •Roles and The Face to Face Evaluation
including responsibilities of students/train Lecturette of the
safety organizations invo ees must be Simulation staging at
issues, is lved in event provided with Case study an event
monitored staging the following: managed by
at regular Online the
intervals •Suppliers of EQUIPMENT Discussio candidate
through staging services n Oral through
ongoing and sources of • LCD questioni attendance
liaison information on Projector ng via at the event
with staging services (optional) Zoom Review of
contractor documentati
s and •Risk management • Video on used to
other issues to be Overhea Presentat manage
stakeholde considered for key d Projector ion via contractors
rs. areas of event (optional) YouTube prepared by
The need staging the
eCBLM via
for • candidate
Google
adjustmen •Knowledge of Comput Questioning
Classroom
ts is terminology, er of
identified services and eLecture via contractors
and key technology in • Printer Google to assess
appropriat key areas of Classroom the
e changes staging including: •Communicati organization
are on equipment al skills of
organized -catering the
with LEARNING candidate
confirmati -venue decoration MATERIALS Case
on in studies to
writing. -audio-visual Books and assess
Adjustmen videos ability to
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
ts are options relating to determine

negotiated event staging
to -sound managemen requirement
maintain amplification t s for
the different
integrity -lighting events
and Oral or
quality of -rigging written
the event. questions to
Wok -live entertainment assess
completed knowledge
is -registration areas of key
evaluated staging
against - display services and
event relevant
requireme - security terminology
nts and Review of
time - electronic portfolios of
schedules media coverage of evidence
and events and third
appropriat party
e action is - safety workplace
taken to equipment. reports of
address on-the-job
delays. • The key performance
inclusions for by the
contractor briefing candidate.
or specification
documents.
•
Organization
al skills in terms of
event planning
• Analytical
skills to assess
risks associated
with the staging of
events/programs
• Use of
technology and
equipment for
coordination of
events/programs
TESDA-OP CO-01-F11
(Rev.No.00-11/07)
in order to assess
systems
•Communication
skills to clarify
information on
procedures and
systems for the
management of
events

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TESDA-OP CO-01-F11

EVENTS MANAGEMENT SERVICES NC III

Course Title: EVENTS MANAGEMENT SERVICES

Nominal Duration: 128 hours

Qualification Level: NC III

Trainee Entry Requirements:

Trainees or students who wish to enter this training should

 can communicate in basic English in both oral and written form

This list does not include specific institutional requirements such as

4. Work in a 4.1 Working in a 4.1.1 Develop an 3 hours

7. Evaluate 7.1 Evaluating 7.1.1 Interpret 4 hours

(MSMEs) skills Competency

COMMON COMPETENCIES (24 HOURS)

Units of Module Title Learning Nominal

conduct business and conducting conduct business

CORE COMPETENCIES (64 HOURS)

Units of Module Title Learning Nominal

Qty. Tools Qty. Equipment Qty. Materials

Space Requirement Size in Meters Area in Sq. Meters

Events Management Services NCIII

UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION

MODULE TITLE : LEADING WORKPLACE COMMUNICATION

MODULE DESCRIPTOR : This unit covers the knowledge, skills and

NOMINAL DURATION : 6 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees will be able to:

LO1. Communicate information about workplace processes.

LO1. Communicate information about workplace processes.

Assessment Content Condition Methodologies Assessmen

involving on on verbal  Computer

1.7 Apply and

LO2. Lead workplace discussions.

Assessment Content Condition Methodologie Assessmen

LO3. Identify and communicate issues arising in the workplace.

Assessment Content Condition Methodologi Assessme

3.3 Initiate 3.4 TOOLS AND

UNIT OF COMPETENCY : LEAD SMALL TEAM

MODULE TITLE : LEADING SMALL TEAM

MODULE DESCRIPTOR : This module covers the knowledge, skills and

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees will be able to:

LO1. Provide team leadership.

LO1. Provide team leadership.

Assessment Content Condition Methodologies Assessment

discuss other pertinent

LO2. Assign responsibilities among members.

Assessment Content Condition Methodologi Assessme

LO3. Set performance expectations for team members.

Assessment Content Condition Methodologies Assessment

LO4. Supervise team performance.

Assessment Content Condition Methodologie Assessmen

4.4 Keep inform

UNIT OF COMPETENCY : APPLY CRITICAL THINKING AND PROBLEM

MODULE TITLE : APPLYING CRITICAL THINKING AND

MODULE DESCRIPTOR : This unit covers the knowledge, skills and

NOMINAL DURATION : 4 hours