Installation Instructions

Original Instructions

FactoryTalk View Machine Edition Installation Guide

Version 13.00.00
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to
familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws,
and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are
required to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the
use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or
liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc.,
is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to
personal injury or death, property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss.
Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.

IMPORTANT Identifies information that is critical for successful application and understanding of the product.

Labels may also be on or inside the equipment to provide specific precautions.

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous
temperatures.

ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash
will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and
for Personal Protective Equipment (PPE).

Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this publication are
not in alignment with the movement toward inclusive language in technology. We are proactively collaborating with
industry peers to find alternatives to such terms and making changes to our products and content. Please excuse the use of
such terms in our content while we implement these changes.
 Table of Contents

Preface
About the FactoryTalk View documentation .................................................................................................. 5
Legal Notices ..................................................................................................................................................... 6

Chapter 1
FactoryTalk View ME system basics
What is FactoryTalk View ME? ........................................................................................................................ 9
FactoryTalk View ME software package ......................................................................................................... 9
FactoryTalk View installation DVD ............................................................................................................... 10
Contact Rockwell Automation Technical Support ....................................................................................... 10

Chapter 2
Install, activate, and uninstall FactoryTalk View on a personal computer
System requirements ...................................................................................................................................... 13
RSNetWorx compatibility requirements .......................................................................................................14
Prepare for the installation .............................................................................................................................14
FactoryTalk View ME software installation ................................................................................................... 15
Setup wizard installation .......................................................................................................................... 15
Step 1: Launch the Setup wizard and select what to install.............................................................. 15
Step 2: Read and accept license agreements .....................................................................................16
Step 3: Start the installation ...............................................................................................................16
Step 4: Finish the installation .............................................................................................................16
Unattended or silent installation ............................................................................................................. 17
Perform unattended or silent installation ........................................................................................19
Examples ............................................................................................................................................. 20
Installation summary ..................................................................................................................................... 20
Post-installation procedures .......................................................................................................................... 21
About FactoryTalk Activation Manager .................................................................................................. 22
What happens if FactoryTalk View is not activated............................................................................... 22
Borrow activations for development computers ................................................................................... 22
Activation keys for FactoryTalk View software components ................................................................ 23
Share keys among multiple software components ................................................................................ 23
Uninstall FactoryTalk View ME software ..................................................................................................... 23

Appendix A
Install Microsoft .NET Framework 3.5 manually
Install .NET Framework 3.5............................................................................................................................ 25

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Table of Contents

Appendix B
KEPServer Enterprise
Set DCOM configuration for KEPServer Enterprise ................................................................................... 27

Appendix C
Constraints when using FactoryTalk View version 6.10.00 or later
The constraints with creating MER files on a 64-bit Windows operating system .................................... 33
The constraints with running MER on ME Station on desktop computers running a 64-bit Windows
operating system............................................................................................................................................. 34

Appendix D
Data Execution Prevention Support
DEP settings supported by Rockwell Software products ............................................................................ 35
Change DEP settings ...................................................................................................................................... 36

4 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

 Preface
This manual describes:
• FactoryTalk® View Machine Edition (ME) Product and System
• Tasks before installation
• Detailed installation steps
• How to use FactoryTalk Activation Manager to license the installed product

About the FactoryTalk View documentation

The FactoryTalk View documentation set includes the following documents.
Documents Descriptions
FactoryTalk View ME Installation Guide Available in PDF format:
• On the FactoryTalk View installation DVD
• From the Help menu in FactoryTalk View Studio
• From the Rockwell Automation® Literature Library (publication
VIEWME-IN003)
FactoryTalk View ME User's Guide Provides comprehensive information about designing and developing
FactoryTalk View ME applications.
Available in PDF format:
• On the FactoryTalk View installation DVD
• From the Help menu in FactoryTalk View Studio
• From the Rockwell Automation Literature Library (publication
VIEWME-UM004)
Release Notes Provides the latest information about updates and program features.
Available in HTML format:
• On the FactoryTalk View installation DVD
• On the installation Welcome page
• From the Help menu in FactoryTalk View Studio
• From the Rockwell Automation Product Compatibility and Download
Center
Help Provides procedures and reference information.
Available in HTML format:
• From the Help menu in FactoryTalk View Studio
• From editors and dialog boxes used to develop FactoryTalk View ME
applications.
MobileView Tethered Operator Terminal User Manual Describes how to install and operate the MobileView™ Tethered Operator
terminal.
Download from the Rockwell Automation Literature Library, MobileView
Tethered Operator Terminal User Manual (publication 2711T-UM001)
PanelView Plus 7 Standard Terminals User Manual Describes how to install, configure, and use FactoryTalk View ME on
PanelView™ Plus 7 Standard terminals.
Download from the Rockwell Automation Literature Library, PanelView
Plus 7 Standard Terminals User Manual (publication 2711P-UM007)

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 5

 Documents Descriptions
PanelView Plus 7 Performance Terminals User Manual Describes how to install, configure, and use FactoryTalk View ME on
PanelView Plus 7 Performance terminals.
Download from the Rockwell Automation Literature Library, PanelView
Plus 7 Performance Terminals User Manual (publication 2711P-UM008)
PanelView Plus 6 Terminals User Manual Describes how to install, configure, and use FactoryTalk View ME on
PanelView Plus 6 terminals.
Download from the Rockwell Automation Literature Library, PanelView
Plus 6 Terminals User Manual (publication 2711P-UM006)
Configure System Security Features Provides configuration instructions in these areas:
• Infrastructure components
• FactoryTalk components
• FactoryTalk Security policies
• FactoryTalk AssetCentre features
Additionally, security checklists are included to assist in performing
security assessments.
Download from the Rockwell Automation Literature Library, Configure
System Security Features (publication SECURE-UM001)
System Security Design Guidelines Provides guidance in these areas:
• System security
• Networks and communications security
• Control system hardening
• User access management
• Control system monitoring
• Device disposal
Download from the Rockwell Automation Literature Library, System
Security Design Guidelines (publication SECURE-RM001)
CIP Security Application Technique Details how to implement CIP Security in production systems.
Download from the Rockwell Automation Literature Library, CIP Security
Application Technique (publication SECURE-AT001).

Legal Notices
Rockwell Automation publishes legal notices, such as privacy policies, license agreements, trademark disclosures,
and other terms and conditions on the Legal Notices page of the Rockwell Automation website.

End User License Agreement (EULA)

You can view the Rockwell Automation End User License Agreement (EULA) by opening the license.rtf file located in
your product's install folder on your hard drive.
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\license.rtf.

Open Source Software Licenses

The software included in this product contains copyrighted software that is licensed under one or more open source
licenses.

6 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

You can view a full list of all open source software used in this product and their corresponding licenses by opening
the oss_license.txt file located in your product's OPENSOURCE folder on your hard drive. This file is divided into
these sections:
• Components
Includes the name of the open source component, its version number, and the type of license.
• Copyright Text
Includes the name of the open source component, its version number, and the copyright declaration.
• Licenses
Includes the name of the license, the list of open source components citing the license, and the terms of the
license.
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\Help\<product name>\Release
Notes\OPENSOURCE\oss_licenses.txt.
You may obtain Corresponding Source code for open source packages included in this product from their respective
project web site(s). Alternatively, you may obtain complete Corresponding Source code by contacting Rockwell
Automation via the Contact form on the Rockwell Automation website:
http://www.rockwellautomation.com/global/about-us/contact/contact.page. Please include "Open Source" as part of
the request text.

Commercial Software Licenses

This software also includes these commercially licensed software components:
Component Copyright
PDFControls.NET 2.0.113 Copyright 2002-2021 TallComponents BV.
Symbol Factory 3.0 Copyright 1996-2020 Software Toolbox, Inc.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 7

 Chapter 1

FactoryTalk View ME system basics

This chapter describes:

• What FactoryTalk View ME is
• FactoryTalk View ME software package
• FactoryTalk View installation DVD
• Methods of contacting Rockwell Automation Technical Support

What is FactoryTalk View ME?

FactoryTalk® View Machine Edition (ME) software is a versatile HMI application that provides a dedicated and
powerful solution for machine-level operator interface devices. As an integral element of the Rockwell Automation
visualization solution, FactoryTalk View ME provides superior graphics, runtime user management, language
switching, and faster commissioning time through a common development environment.
FactoryTalk View ME allows for a consistent operator interface across multiple platforms, including PanelView Plus
and Windows desktop solutions, and consists of:
• FactoryTalk View Studio. Configuration software for developing and testing HMI applications.
• FactoryTalk View ME Station. A traditional stand-alone HMI solution that provides an integrated operator
interface that runs the same HMI application on PanelView Plus 7, PanelView Plus 6, MobileView terminal,
Rockwell Automation Industrial Computers, or other industrial PC.

FactoryTalk View ME software package

In addition to FactoryTalk View Studio for Machine Edition and FactoryTalk View ME Station, the FactoryTalk View
ME software package also includes:
Software Description
FactoryTalk Services Platform FactoryTalk Services Platform provides a set of common services (such as
diagnostic messages, health monitoring services, and access to real-time data)
for all the FactoryTalk products and applications used in a control system.
FactoryTalk Services Platform is installed automatically.
FactoryTalk Administration Console FactoryTalk Administration Console is a stand-alone tool for developing,
managing, and securing multiple applications.
FactoryTalk Diagnostics FactoryTalk Diagnostics collects and provides access to activity, status, warning,
and error messages generated throughout a FactoryTalk system.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 9

 Software Description
FactoryTalk Activation Manager All FactoryTalk View software must be activated using FactoryTalk Activation
Manager.
FactoryTalk Activation Manager is automatically installed when you install
FactoryTalk View.
FactoryTalk Linx FactoryTalk Linx is a communication server built around FactoryTalk technology
to assist in developing and running your FactoryTalk View ME applications.
For communications with Allen-Bradley local and remote devices, particularly
with Studio 5000® controllers, FactoryTalk Linx is the recommended data
communications software for FactoryTalk View applications.
FactoryTalk Updater Agent The FactoryTalk Updater utility assists management of installed Rockwell
Automation software by announcing new versions and patch roll-ups.

FactoryTalk View installation DVD

The FactoryTalk View installation DVD provides all the software you need to develop and run local applications
confined to a single computer, or distributed control systems that involve several computers, connected over a
network.
Depending on needs, the architecture of a FactoryTalk View application represents different parts of your plant or
process. To accommodate those requirements, these FactoryTalk View programs are included in this Setup wizard:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory server
Tip: Additional FactoryTalk View SE applications can also be installed from this Setup
wizard.

Contact Rockwell Automation Technical Support

If you cannot find the answer to your question in the documentation or on the Internet, contact Rockwell
Automation.
Customer Support Telephone — 1.888.382.1583 or 1.440.646.3434
When you call, it is recommended that you be at your computer and ready to provide the following information:
• The product's serial number and product key, which are printed on the Activation Certificate enclosed with
the product software DVD
• FactoryTalk View version number
• FactoryTalk Services Platform version number
• FactoryTalk Linx or RSLinx Classic version number
• The type of hardware you are using

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 • The names of other Rockwell Automation products installed on the computer
• The exact wording of any messages shown on the computer
• A description of what happened and what you were doing when the problem occurred
• A description of how you tried to solve the problem

To view the list of installed add-ons and updates

1. In FactoryTalk View Studio, select Help > About FactoryTalk View Studio.
2. To view the list of installed add-ons, click Add-Ons.

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 Chapter 2

Install, activate, and uninstall FactoryTalk View on a personal computer

This chapter describes:

• System requirements
• RSNetWorx™ compatibility requirements
• How to install FactoryTalk View ME software
• How to activate the FactoryTalk View ME software
• How to uninstall FactoryTalk View ME and related software

System requirements
FactoryTalk View ME works within the system requirements of all Rockwell Automation® software products. For the
latest compatibility information, refer to the Product Compatibility and Download Center.

Hardware requirements
The following is a sample specification of computer hardware to run FactoryTalk View ME applications aligned with
the hardware used in product development testing.
• Intel® Core™ i5 Standard Power processor
• 4 GB of memory (RAM)

Software requirements
FactoryTalk View ME has been tested on the following operating systems:
• Windows 10* (v2004, v20H2, v21H1, and 21H2)
• Windows 10 IoT Enterprise 2016 Long-Term Servicing Branch (LTSB)
• Windows 10 IoT Enterprise 2016 (LTSB) Embedded**
• Windows 10 IoT Enterprise 2019 Long-Term Servicing Channel (LTSC)
• Windows 11
• Windows Server® 2012
• Windows Server 2012 R2
• Windows Server 2016*
• Windows Server 2019
* For more information about the Windows 10 and Windows Server 2016 operating system support, see Known
anomalies inherited from previous releases in FactoryTalk View ME Release Notes.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 13

** This operating system is supported with the Allen-Bradley® 61xx family of industrial computers and
CompactLogix™ 5480 family of controllers.

Supported browsers
The following web browsers have been tested and are supported for use with this release:
• Google® Chrome™ browser
• Microsoft® Edge™
• Mozilla® Firefox®

Supported SQL Server

FactoryTalk View ME version 13.00.00 supports SQL Server 2019 Express LocalDB as HMI tag databases.

RSNetWorx compatibility requirements

If you use RSNetWorx on your computer, RSNetWorx v10.00 or later is required. We recommend that you upgrade
it to v21.00 or later.
For the current version of RSNetWorx and Prior Incompatibility with Rockwell Automation Software Products, see
Knowledgebase Document ID: PN784 - Product Notice 2013-10-001 - RSNetWorx V11 and Prior Incompatibility with
Rockwell Automation Software Products (201310001) (RA Internal).
If you are under a current technical support contract, you may download RSNetWorx v21.00 or later from the
Rockwell Automation Compatibility and Download Center.

To download RSNetWorx
1. Click the Download Software Updates link and enter your Rockwell Automation Member identification.
2. Enter your Company Name and the Software Serial Number for your current RSNetWorx.
3. Follow the instructions to download and install the updated software product.
If you are not under a current technical support contract, you may purchase an update for RSNetWorx by contacting
Rockwell Automation sales.
Tip: RSNetWorx v21.00 or later is also available in Studio 5000® Professional v21.00 or later.

Prepare for the installation

Before installing FactoryTalk View ME, complete the following tasks:
• Read the Release Notes.
• Ensure that the user installing the software has administrative rights in Windows.

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 As part of the installation process, FactoryTalk View creates program folders and modifies registry entries.
For this part of the process to succeed, the user installing the software must have administrative rights in
Windows on the computer where the software is being installed. For example, the Windows domain
Administrator account has these rights and will be able to install FactoryTalk View software.
• Disable automatic Windows updates.
When you install Microsoft Service Pack releases and other Windows operating system updates, you
introduce new software that could affect the operation of FactoryTalk View ME components on the
computer. Updates may cause unexpected behaviors, including shutting down running applications.
Windows updates should be disabled in all production computers. For more information about disabling
automatic Windows updates, see Windows Help.
• Locate the serial numbers for all the products you will install or update. Serial numbers are generally on the
original packaging of the installation media.
• Schedule downtime for the system if you are upgrading operating applications or replacing computers
during the installation.

FactoryTalk View ME software installation

FactoryTalk View ME supports two installation methods:
• Setup wizard installation on page 15
• Unattended or silent installation on page 17

Setup wizard installation

The Setup wizard installation process includes the following steps:
• Step 1: Launch the Setup wizard and select what to install on page 15
• Step 2: Read and accept license agreements on page 16
• Step 3: Start the installation on page 16
• Step 4: Finish the installation on page 16

Step 1: Launch the Setup wizard and select what to install

Follow the steps below to launch the Setup wizard and select what to install.
1. Close all open programs.
2. Place the FactoryTalk View installation DVD in the computer's DVD drive, or double click Setup.exe within
the installation package.
Tip: If the installation does not start automatically, double-click D:\Setup.exe, where D:\ is
the drive containing the DVD.
3. If Microsoft .NET Framework 4.0 or later is not installed on your computer, the Microsoft .NET Framework
Setup dialog box shows. Click Install.
4. On the Welcome page, select a Machine Edition software to be installed:
• Studio for Machine Edition

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 15

 • Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
5. (optional) Select a language to be shown during the installation process. By default, your system language is
selected.
6. To install all components available in the selected software using the recommended settings, click Install
now and skip to Step 2: Read and accept license agreements on page 16.
7. To select which components to install, click Customize.
8. On the Customize page, select the components. There may be three options shown:
• Mandatory (grayed-out and selected check box) indicates software that will be automatically installed as
part of the selected application.
• Recommended (selected check box) indicates software that Rockwell recommends for the application. You
may decide to clear the check box so the software does not install.
• Optional (clear check box) indicates software that you may wish to include depending on your system.
Select the box to include the software during installation.
9. Select the location for Rockwell Automation software. The default location is C:\.
Tip: If Device Status and Diagnostics Faceplates are selected, the faceplates will be
installed to \Users\Public\Documents\RSView Enterprise\ME\Faceplates.
10. Click Install.

Step 2: Read and accept license agreements

End-user license agreements (EULA) spell out your rights and responsibilities. Depending on the components being
installed, there may be more than one license agreement on this page. The individual license agreements are listed
above the text box.
Some software products may be delivered or made available only after you agree to the terms and conditions of each
of the license agreements.
1. On the End User License Agreements page, select each agreement and read the agreement carefully.
2. When all license agreements have been read, click Accept All.
Tip: If you click Decline, you will return to the FactoryTalk View Setup page.

Step 3: Start the installation

After accepting the license agreements, the Setup wizard automatically installs all the Rockwell Software
applications selected previously. Installation is automatic and does not require any input.

Step 4: Finish the installation

After the FactoryTalk View software finishes installing, you can activate the software now or later.
• To proceed directly to activate the installed software, select Activate your software and click Next. Use serial
number and product key to complete the activation.

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 • To finish the installation without activation, select Skip activation and click Next. You can view the
installation details, register to receive the latest product updates and patch notification, and install the latest
version of Adobe® Acrobat® Reader®. Follow the on-screen instructions to complete the installation.
For continuous use of the installed software, you must activate the software. For more information about activation,
see About FactoryTalk Activation Manager on page 22.
After installing the software, you can repair, modify, or uninstall the software from the Setup wizard or Windows
Control Panel. For more information about uninstalling the software, see Uninstall FactoryTalk View ME software
on page 23.

Unattended or silent installation

Use command-line parameters to perform an unattended or silent installation of the software.

Command-line parameters
The following table identifies the installation command-line parameters. Command-line parameters are
case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for
example, "value with spaces").
Parameter Description
/? Displays the usage options for installation parameters.
/Q Silent Install, install runs in a quiet mode without any user interface.
This parameter is recommended when deploying the software installation using an IT tool or script,
and don't expect any error or restart messages. When using this parameter, check the error codes,
and respond as needed. For example, if the installation returns error code 1641, then the IT tool or
script should restart the computer and relaunch the installation after restart.
This parameter is required if /QS is not specified.
/QS Unattended Install, install runs in a quiet simple mode and shows progress through the UI, it does not
accept any input but still shows error or restart messages.
When using this parameter, the installation will stop and display a prompt if there are error or restart
messages. For example, if an immediate restart is required to complete the install, a restart message
will be displayed to confirm the restart. Installation resumes automatically from the point of
interruption after restart.
This parameter is required if /Q is not specified.
/IAcceptAllLicenseTerms Acknowledges acceptance of the license terms.
This parameter is required for /Q or /QS parameters.
/AutoRestart Automatically restarts the computer after the installation is complete. Used when a restart is
required to complete the installation.
This parameter is optional. If this parameter is not used, silent install (/Q) will return either error code
1641 or 3010 if a restart is required, and unattended install (/QS) will result in a confirmation prompt
that must be agreed to before the installation is completed.
/Record Records the installation options chosen to a recording file.
This parameter is optional.
/Playback Plays back a recording file to specify the installation options.
This parameter is optional.
/Repair Runs a repair operation on the installed products.
This parameter is optional.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 17

 Parameter Description
/Uninstall Uninstalls the product.
/SetupLanguage="value" Specifies which language will be displayed during install process.
The value must be the one of the following:
• ENU
• CHS
• DEU
• ESP
• FRA
• ITA
• JPN
• KOR
• PTB
This parameter is optional. If this parameter is not used, the default language is the current user or
operating system user interface language.
/Product="value" Specifies which sub-products will be installed.
This parameter is required.
For FactoryTalk View ME, the value must be one of the following:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
For FactoryTalk View SE, the value must be one of the following:
• Studio Enterprise
• Site Edition Server
• Site Edition Client
• Site Edition Station
• FactoryTalk ViewPoint SE
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory Server
/ProductLanguage="value" Specifies the language version of the software being installed.
The value must be one of the following:
• ENU
• CHS
• DEU
• FRA
• JPN
This parameter is optional. If this parameter is not used, the default language is the same as the
setup language.
If the software does not support multiple languages, this parameter is not available.
/InstallDrive="value" Specifies the installation drive.
This parameter is optional. If this parameter is not used, the default install drive is C:.

/IgnoreWarning Specifies that the setup ignores warnings and continues.

This parameter is optional. If it is not specified, the setup exits when a warning occurs.

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 Parameter Description
/SerialNumber="value" Specifies the serial number of the software being installed. This is used to activate the software
during installation.
This parameter is optional. If it is not specified, the software must be activated manually after
installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.
/ProductKey="value" Specifies the product key used to get activation keys during installation.
This parameter is optional. If it is not specified, the software must be activated manually after
installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.
/Version="value" Specifies the version of the software to activate, which corresponds to the product version
associated with the SerialNumber and ProductKey.
This parameter is optional. If it is not specified, the installer will use the most recent product version
available.
Some software does not require activation. If activation is not required, this parameter is not
available.

Error codes
The following table identifies the error codes that can be returned by an installation.
Error Code Value Description
ERROR_SUCCESS 0 The installation completed successfully.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_INSTALL_USEREXIT 1602 The installation was canceled by the user.
ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is corrupt. Contact your support personnel.
ERROR_SUCCESS_REBOOT_INITIATED 1641 The installer has initiated a restart. After restart, the installation will continue.
ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the installation. After restart, the product is
successfully installed.
ERROR_REBOOT_PENDING 3012 Restart pending. Restart the computer for the installation to continue.
ERROR_SUCCESS_NOT_APPLICABLE 3013 The installation cannot proceed because the products are already installed.
ERROR_SUCCESS_WARNING_REBOOT 3014 The installation succeeded with warnings. Check the installation log file for details.
To complete the installation, restart the computer.

Perform unattended or silent installation

Use command-line parameters to perform an unattended or silent installation of the software.

To perform unattended or silent installation

1. Close all Windows programs.
2. Open the Command Prompt window.
3. In the Command Prompt window, navigate to D:, where D: is the drive containing the FactoryTalk View
installation DVD.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 19

 In this example, type D: and press Enter.
Tip: During the unattended installation, if User Account Control dialog box shows, click
Yes to continue with the installation. You need administrator rights to complete the
installation.
4. Type a command with the following syntax:
Setup.exe {/Q | /QS} /IAcceptAllLicenseTerms /Product=product_name [/AutoRestart]
[/SetupLanguage=language] [/Record] [/Playback] [/ProductLanguage=language]
[/InstallDrive=drive] [/SerialNumber=serial_number] [/ProductKey=product_key]
[/Version=product_version]
5. Press Enter.

Examples
The following examples show how to use the installation commands.
• To install FactoryTalk View ME Station using the default settings during the installation process. (Silent
install)
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Machine Edition Station for Windows"
• To install the Chinese language version of the FactoryTalk View Studio for Machine Edition version 13.00.00
software on the D: drive and show the progress, error, or complete messages during installation, and restart
the computer if necessary. The language shown during installation is Chinese. (Unattended install)
Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS
/Product="Studio for Machine Edition" /InstallDrive=D: /SerialNumber=12345ABCDE
/ProductKey=ABCD2-34KDC /Version=13.00.00
• To repair the installation of FactoryTalk View Studio for Machine Edition silently.
Setup.exe /Q /Repair /Product="Studio for Machine Edition"

Installation summary
The Setup wizard does the following.
Installs In
Shared components for the FactoryTalk \Program Files (x86)\Common Files\Rockwell
Services Platform
FactoryTalk View Studio ME or FactoryTalk \Program Files (x86)\Rockwell Software\RSView Enterprise
View ME Station
Microsoft SQL Server 2019 \Program Files (x86)\Microsoft SQL Server
FactoryTalk Linx \Program Files (x86)\Rockwell Software\RSLinx Enterprise
(optional) RSLinx Classic \Program Files (x86)\Rockwell Software\RSLinx

The Setup wizard also does the following.

Adds a folder containing The folder is located in
Bitmap image files that you can use on \Users\Public\Public Documents\RSView Enterprise\Images
graphic objects

20 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

Sample applications for FactoryTalk View \Users\Public\Public Documents\RSView Enterprise\ME\HMI
Studio and stores applications that you projects
create
Graphic library component files and image \Users\Public\Public Documents\RSView
files used on the library displays Enterprise\ME\Libraries

If you selected the defaults when installing FactoryTalk View Studio, the following sample applications are installed.
Sample applications Descriptions
BlockMachine Demo This complex application demonstrates the basic features of
FactoryTalk View ME. It includes its own RSLogix 5000 or Logix
Designer file (*.acd) that can be loaded on either ControlLogix or
SoftLogix processors to animate the project. To successfully
run the application on the terminal, copy all contents in
\Users\Public\Documents\RSView Enterprise\ME\HMI
projects\BlockMachine Demo\My Documents to the
Document folder on the terminal.
InstantFizz_ME This complex application demonstrates new features and
capabilities, including recipes, controller instruction faceplates,
language switching, and enhanced parameter functionality. It
includes its own RSLogix 5000 or Logix Designer file (.acd) that
can be loaded on either ControlLogix or SoftLogix processors to
animate the project.
On_board Audit Demo This sample application demonstrates the audit trail feature
and the function to export alarm, audit, and diagnostics
information to CSV files.
SMTP Email Demo This is a simple sample application that demonstrates the basic
features of EmailSender ActiveX Control. It includes its own
RSLogix 5000 or Logix Designer file (*.acd) that can be loaded
on either ControlLogix or SoftLogix processors to animate the
project.
TerminalInfo OCX Demo This simple sample application demonstrates the basic features
of Terminal Info ActiveX control.
User Mgmt Demo This sample application demonstrates how to manage user
account security at runtime.

Post-installation procedures
Once FactoryTalk View ME has been installed, there may be final setup steps that must be completed:

Install Product Updates

For the latest Product Updates and Patches, refer to Knowledgebase Document IDs: IN1983 - Firmware and Software
Updates and QA56623 - Patch File Validator Utility, respectively. To be notified when new Product Updates or
Patches are released, click the Add to My Favorites link at the bottom of the Knowledgebase Answer.
To download software updates, firmware updates, or patch roll-ups, refer to the Product Compatibility and
Download Center.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 21

Activate the FactoryTalk View software
For continuous use of FactoryTalk View ME and other Rockwell Automation products, the computers running the
software must have access to activation files.
To manage and provide activations for FactoryTalk View software components on a computer, use the FactoryTalk
Activation Manager software installed with FactoryTalk View.
Activation is not required for PanelView Plus 7, PanelView Plus 6, PanelView Plus, PanelView Plus Compact, and
PanelView Plus CE terminals.

About FactoryTalk Activation Manager

FactoryTalk Activation Manager provides a secure, software-based system for activating Rockwell Automation
products and managing software activation files.
With FactoryTalk Activation Manager, there is no need for a physical master disk or any physical media; instead,
activation files are generated and distributed electronically.
FactoryTalk View products use two types of activations:
• Floating concurrent activations are checked out of an activation server located on the network and require a
continuous network connection.
• Borrowed concurrent activations are time-expiring activations checked out of an activation server on the
network and do not require a continuous network connection.
Tip: To learn about the types of activation that other Rockwell Automation products can
use, see the FactoryTalk Activation Manager product documentation or contact your local
Rockwell Automation Sales office.

What happens if FactoryTalk View is not activated

If the FactoryTalk View components you have installed cannot be activated, for example, because the activation
server is unavailable or because borrowed activations have expired, then the software will continue to run for up to
seven days on personal computers.
The seven-day grace period allows time to correct the problem with acquiring activations without disrupting critical
applications. If activation is restored within seven days, normal operations will resume.
If activation is not restored, the grace period will expire. After the grace period expires, if you restart FactoryTalk
View ME and activation remains unavailable, the software will run in demo mode. Demo mode allows only two
hours of use.

Borrow activations for development computers

If it is not convenient for a development computer to remain connected to the network where the activation server
resides, you can connect to the activation server temporarily, borrow a concurrent activation for a limited amount of

22 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

time, and then disconnect. When the time-limited activation expires, its associated software is no longer activated,
and the activation automatically becomes available again from the server's activation pool.

Activation keys for FactoryTalk View software components

The activation files you download from the Rockwell Automation Activation Website contain the activation keys you
purchased in encrypted form. The activation key is the software that activates FactoryTalk View components.
Different keys are required for different components. For example, FactoryTalk View ME Station uses ME Station
activation keys.
Following is a list of activation keys used by the FactoryTalk View ME products.
Tip: For information about the keys required to activate other Rockwell Automation products in
your application, see the product documentation.

To activate this software product or component Use this key

FactoryTalk View Studio for ME applications only RSVME.STUDIO
FactoryTalk View ME Station, 500 displays RSVME.500
FactoryTalk View ME Station, 250 displays RSVME.250
FactoryTalk View ME Station, 75 displays RSVME.RUN
FactoryTalk View ME Station, 30 displays RSVME.30
FactoryTalk View ME Station 15 displays RSVME.15

Share keys among multiple software components

Multiple instances of FactoryTalk View Studio running on the same computer can use a single key (RSV.STUDIO), as
long as the components are not running in a Terminal Services session.

Uninstall FactoryTalk View ME software

Uninstall FactoryTalk View ME v10.00.00 and later software from Programs and Features in Windows Control Panel
or using a command with the following syntax:
Setup.exe /Q /Uninstall /Product=product_name

For example, to uninstall FactoryTalk View Studio for Machine Edition, use the following command:
Setup.exe /Q /Uninstall /Product="Studio for Machine Edition"
Tip: To uninstall FactoryTalk View ME v8.00.00, v8.10.00, v8.20.00, and v9.00.00, use the
Uninstall FactoryTalk View utility from Windows Start menu.
To uninstall v7.00.00 and earlier versions of FactoryTalk View ME, perform the
uninstallation from Windows Control Panel.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 23

 Appendix A

Install Microsoft .NET Framework 3.5 manually

Microsoft .NET Framework 3.5 is required to create a v8.20 or earlier version runtime application with
FactoryTalk ViewPoint content included.

Install .NET Framework 3.5

.NET Framework 3.5 is not included in the FactoryTalk View ME installation. If you are using a Windows
computer, you need install .NET Framework 3.5 manually.

To install .NET Framework 3.5

• If you have an Internet connection, install .NET Framework 3.5 via Control Panel. Learn how at
http://msdn.microsoft.com/en-us/library/hh506443.aspx.
• If you do not have an Internet connection, install .NET Framework 3.5 with the Deployment
Image Servicing and Management (DISM) command-line tool. You need the original Windows
installation DVD and administrative rights of the operating system to perform the following
steps:
1. Place the Windows installation DVD in the computer's DVD drive.
2. Open a Command Prompt window with administrative credentials (that is, click Search on the
Charms bar, type CMD in the search box, right-click the Command Prompt icon in the
searching results, and select Run as administrator.)
3. At the command prompt, type the following command and then press Enter:
DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess
/Source:E:\sources\sxs
In the command, /Source specifies the location of the files needed for the .NET Framework 3.5
installation. You need to specify this location according to the path to your Windows installation
DVD. In this example, the location is E:\sources\sxs.
When the installation completes, a message shows in the Command Prompt window: "The
operation completed successfully."
For more information about installing .NET 3.5, visit http://support.microsoft.com/kb/2734782.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 25

 Appendix B

KEPServer Enterprise

If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or later
and using an HMI tag to connect to a third-party device, you will not be able to access the tag value. The
cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect the
communications with third-party devices. To access the tag value, additional Distributed Component
Object Model (DCOM) configuration is required for KEPServer Enterprise on the computers.
If you are using a direct reference tag through the KEPServer Enterprise OPC server, you can access the
tag value successfully.

Set DCOM configuration for KEPServer Enterprise

In the following steps, KEPServer Enterprise 5.21 is used as an example. The steps also apply to earlier
versions of KEPServer Enterprise.

To set DCOM configuration for KEPServer Enterprise

1. Open Component Services.
Tip: You can open Component Services from Control Panel > Administrative Tools or use
the search box on the Windows Start menu or the taskbar. For more information about how
to open Component Services, see Windows Help.
2. From the console tree, select Component Services > Computers > My Computer > DCOM Config.

3. Under the DCOM Config node, right-click KEPServiceEnterprise 5.21 and select Properties.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 27

 4. In the KEPServerEnterprise 5.21 Properties dialog box, click the Security tab.

28 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

5. In the Launch and Activation Permissions area, select Customize and click Edit. The Launch and
Activation Permission dialog box opens.

6. If LOCAL SERVICE is not in the Group or user names box, add LOCAL SERVICE.
a. Click Add.
b. In the Select Users or Groups dialog box, enter LOCAL SERVICE.

c. Click OK.
LOCAL SERVICE shows in the Group or user names list.
7. Allow Local Launch permission and Local Activation permission for LOCAL SERVICE.
a. In the Group or user names box, select LOCAL SERVICE.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 29

 b. In the Permissions for LOCAL SERVICE box, select the Allow check boxes for Local Launch
and Local Activation.

c. Click OK.
8. On the Security tab, in the Access Permissions area, select Customize and click Edit. The Access
Permission dialog box opens.
9. If LOCAL SERVICE is not in the Group or user names box, add LOCAL SERVICE. For detailed
instruction, see step 6.

30 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

10. Allow Local Access permission and Remote Access permission for LOCAL SERVICE. For detailed
instruction, see step 7.

11. Click OK to close the KEPServerEnterprise 5.21 Properties dialog box.

12. Restart the computer to apply the changes.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 31

 Appendix C

Constraints when using FactoryTalk View version 6.10.00 or

later

Different versions of FactoryTalk View ME use different databases.

FactoryTalk View ME version Tag database
6.0 and earlier Watcom
6.10, 7.0, 8.0, 8.10, 8.20, and 9.0 Microsoft SQL Server 2008 R2 Express
10.0, 11.0, and 12.0 Microsoft SQL Server 2014 Express LocalDB
13.0 and later Microsoft SQL Server 2019 Express LocalDB

When installing FactoryTalk View ME version 6.10.00 or later:

• On a 32-bit operating system, Watcom database and SQL Server database will be installed.
• On a 64-bit operating system, only SQL Server database will be installed.
Due to this difference, some constraints with using FactoryTalk View ME version 6.10.00 or later are
introduced on a 64-bit Windows OS.
To open or convert an application created with FactoryTalk View version 10.0 or later in FactoryTalk
View version 9.0 or earlier, see Knowledgebase Document ID: QA48248 - Create Runtime Application:
Pop-up Regarding Version 9.00 and Earlier.

The constraints with creating MER files on a 64-bit Windows operating system
The following table introduces the constraints with creating runtime application (MER) files on a 64-bit
Windows operating system.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 33

To create With MER Conversion to Use FactoryTalk View Studio v6.10 or later
Development Setting
Hosted on a 32-bit Windows OS Hosted on a 64-bit Windows OS
MER v3.2 and v4.0 Not Applicable Using FactoryTalk View Studio v6.10, v7.0, v8.0, and v8.10, MER creation is allowed, but
the Conversion to Development function is not available.
Using FactoryTalk View Studio v8.20 and later, MER creation is not allowed.
MER v5.0, v5.1, and v6.0 Allow MER creation is allowed. MER creation is not allowed because
Watcom database is incompatible with SQL
Server database.
Disallow MER creation is allowed.

MER v5.1 and earlier cannot be created in FactoryTalk View Studio v12.0 or later.

The constraints with running MER on ME Station on desktop computers running a

64-bit Windows operating system
The following table introduces the constraints with running MER on desktop computers running 64-bit
Windows operating systems.
To run Created with With MER Conversion Use FactoryTalk View ME Station v6.10 or later on Use FactoryTalk View ME
to Development desktop computers Station v6.0 or earlier on
Setting desktop computers
Running 32-bit Windows Running 64-bit Windows Running 32-bit Windows OS
OS OS
MER v3.2 and FactoryTalk View Studio v3.2 and v4.0 MER files Runtime compatible Runtime compatible Runtime compatible
v4.0 v6.10, v7.0, v8.0, or v8.10 do not support this
hosted on a 32-bit function.
Windows OS
FactoryTalk View Studio Incompatible
v6.10, v7.0, v8.0, or v8.10
hosted on a 64-bit
Windows OS
MER v5.0, v5.1, FactoryTalk View Studio Allow Runtime compatible Runtime compatible Runtime compatible
and v6.0 v6.10 or later hosted on
a 32-bit Windows OS Disallow

FactoryTalk View Studio Allow Creation of earlier versions of MER allowing restoration is not possible because Watcom
v6.10 or later hosted on database is incompatible with SQL Server database.
a 64-bit Windows OS Disallow Runtime compatible Runtime compatible Incompatible

34 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

 Appendix D

Data Execution Prevention Support

Data Execution Prevention (DEP) is a security feature that is supported by hardware and software and
intended to prevent the execution of malicious code in the operating system.
The DEP settings determine which applications and components are covered by DEP protection. They
apply to hardware-supported DEP features and software DEP features. On computers with the necessary
hardware capabilities, hardware-supported DEP features are enabled for the same set of applications
and components as the software DEP features.
Hardware DEP uses the processor to mark memory so that code cannot be executed from data regions.
When code attempts to execute in these marked areas, the processor generates an exception. If you are
using a Windows operating system, the offending program is closed. Hardware DEP is also enabled as
the factory default setting. This feature is turned on or off in the computer BIOS settings.
To determine whether your hardware supports DEP, refer to the hardware manual or contact your
hardware manufacturer.
For additional information, see the Microsoft Knowledge base article at
http://support.microsoft.com/kb/875352.

DEP settings supported by Rockwell Software products

The following table shows whether the DEP settings are supported by Rockwell Automation software
products.
DEP Setting Description Supported by Rockwell
Automation software
products
AlwaysOn Full DEP protection for the entire system, including all applications and components. No
OptIn DEP-enabled only for Windows system components and for applications that explicitly opt in. This is the Yes
default setting for Windows 11 and Windows 10.
Rockwell Automation recommends that you use this setting.
OptOut DEP-enabled for all processes except those that explicitly opt out. This is the default setting for Windows Yes
Server 2019, Windows Server 2016, and Windows Server 2012.
AlwaysOff DEP protection is disabled for the entire system, including all applications and components. Yes
Rockwell Automation does not recommend using this setting because it will make your system more
vulnerable to malicious code.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 35

Change DEP settings
You must be an administrator of your computer to change DEP settings.

To change the DEP settings

1. Select Control Panel > System and Maintenance > System > Advanced system settings >
Performance Settings > Data Execution Prevention.
• The setting, Turn on DEP for essential Windows programs and services only, corresponds to
the OptIn setting.
• The setting, Turn on DEP for all programs and services except those I select, corresponds to
OptOut setting.
2. Restart the computer for the DEP setting changes to take effect.

36 Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022

Rockwell Automation support
Use these resources to access support information.
Technical Support Center Find help with how-to videos, FAQs, chat, user forums, and product notification rok.auto/support
updates.
Knowledgebase Access Knowledgebase articles. rok.auto/knowledgebase
Local Technical Support Phone Numbers Locate the telephone number for your country. rok.auto/phonesupport

Literature Library Find installation instructions, manuals, brochures, and technical data publications. rok.auto/literature
Product Compatibility and Download Center Get help determining how products interact, check features and capabilities, and rok.auto/pcdc
(PCDC) find associated firmware.

Documentation feedback
Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete the form at
rok.auto/docfeedback.

Waste Electrical and Electronic Equipment (WEEE)

At the end of life, this equipment should be collected separately from any unsorted municipal waste.

Rockwell Automation maintains current product environmental information on its website at rok.auto/pec.

Rockwell Automation Publication VIEWME-IN003R-EN-E - March 2022 37