2ND Floor, Sclaters House

Parklands Road, Westlands, Nairobi,

Kenya
E-mail: [email protected]
Website: www.topchoice.co.ke
P O Box 1218-00618 Nairobi, Kenya

7th March 2018.

The Deputy Vice Chancellor –

Finance Planning & Administration,

Co-Operative University of Kenya,

P.O. Box 24814-00502

Karen-Nairobi

Dear Sirs,

TENDER FOR SUPPLY, DELIVERY, COMMISSIONING AND

INSTALLATION OF A PABX SYSTEM: TENDER NO. CUK/02/17-18

Top Choice Surveillance Limited is pleased to present our tender as per your invitation
to tender for review and subsequent consideration.
We are authorized manufacturers’ distributors in the entire East African region for
PABX SOLUTIONS as well as; CCTV, Structured Cabling, Access Control, Fire
Suppression Solutions, Data Centre Infrastructure, Turnstiles, Physical Security,
Electrical works, Generators, Office partitioning and General Construction. We also
offer consultancy services on the same.
Top Choice Commitment and Allegiance to Our Customers - At Top Choice we
firmly believe in providing our customers with innovative and superior quality solutions.
We offer, by far, the most aggressive, complete array of customer services and support
ever made available to the market with local available spares for at least 5 years.
Experience - The extensive field experience and expertise, accumulated by Top Choice
Surveillance Ltd technical staff, in design, installation, commissioning and servicing of
different surveillance and Access Control systems, is unmatched in the East African

TCSL / PAGE / 1 OF 248

market. We have unmatched experience across the private and public sector divide
having provided the solutions for firms and institutions such as Machakos
University, National Cereals and Produce Board (NCPB), Kenya Railways,
Equity Bank (K) Ltd, Galleria Mall, National Bank Kenya Ltd, National
Transport and Safety Authority (NTSA), Centre for Mathematics Science and
Technology Education in Africa (CEMASTEA), Bollore African Logistics,
Kenya Police Sacco, Kenya School of Government (Nairobi Branch), Gateway
Mall (Nairobi), Twiga Chemicals, Convex Logistics, Kenya Goodland
Investment Company Ltd, ACK St. James Cathedral Church (Kiambu), Grain
Bulk Handlers (K) Limited (Mombasa, Kenya), Higher Education Loans Board
(HELB), Career Directions, City Mall Nyali among others.
All of our personnel are trained and authorized by the different manufacturers and are
empowered to make on-the-spot decisions in order to completely satisfy our customers,
always.
We assure you of our best attention at all times and should you have any queries, please
do not hesitate to contact us.
Kindly find enclosed with the tender document our company profile, technical and
human resource expertise testimonials, and our reference sites among others.

We look forward to partnering with you.

FOR: TOP CHOICE SURVEILLANCE LTD

Sincerely Yours,

Mr. Benson Gakere.

CHIEF EXECUTIVE OFFICER

TCSL / PAGE / 2 OF 248

 SUPPLY, DELIVERY, COMMISSIONING AND INSTALLATION OF
A PABX SYSTEM TENDER NO: CUK/02/17-18
TABLE OF CONTENT

1. Introduction Letter …………………1-2

2. Table of Contents …………………3

DULY FILLED, SIGNED AND STAMPED

3. Schedule of Requirements …………………33
4. Price Schedule of goods …………………34
5. Form of Tender …………………35-36
6. CBQ …………………37-38
7. Technical Specifications …………………50-56

MANDATORY …………………58
8. Price Schedule of Goods …………………59-60
9. Company Profile …………………61-73
10. Bid Bond: 2% …………………74-75
11. Proof of Similar Supplies …………………76-90
12. Current Tax Compliance …………………91-92
13. Certificate of Registration …………………93-94
14. 3 Years Audited Accounts …………………95-137
15. Site Visit form …………………138-139
16. Proof of Purchase of Document …………………140-141
17. MAFs …………………142-143
18. After Sales Service …………………144-147

APPENDICE …………………148
19. Key Personnel …………………149-212
20. Power of Attorney …………………213-215
21. Copy of CR12 Certificate …………………216-219
22. Copy of NCA Certificate …………………220-222
23. Copy of ERC Certificate …………………223-224
24. CAK Certificate …………………225-226
25. Business Permit …………………227-228
26. Project Implementation Plan …………………229-230
27. Draft SLA for Support and Maintenance …………………231-241
28. Technical Specifications(Attachment) …………………242-248

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 FOUR WEEKS FROM AWARD

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SEE ATTACHED IN MANDATORY

TCSL / PAGE / 34 OF 248

DEPUTY VICE CHANCELLOR
FINANCE PLANNING & ADMINISTRATION
CO-OPERATIVE UNIVERSITY OF KENYA 07/03/2018
P.O.BOX 24814-00502 CUK/02/17-18
KAREN-NAIROBI

TCSL / PAGE / 35 OF 248

** Three million, four hundred and fifty seven thousand, three hundred and thirty
four and seventy six cents only.- VAT Inclusive **

NOT APPLICABLE

A PABX SYSYTEM

3,457,334.76

2%
CO-OPERATIVE UNIVERSITY

7TH MARCH 18

CHIEF EXECUTIVE OFFICER

TOP CHOICE SURVEILLANCE LIMITED

TCSL / PAGE / 36 OF 248

TOP CHOICE SURVEILLANCE LIMITED
2ND FLOOR-SCLATERS HOUSE, OPPOSITE
MAYFAIR CASINO
209/2049 PARKLANDS ROAD

1218-00618 NAIROBI O717 566 877 NONE

[email protected]

ELECTRICAL SERVICES CONTRACTOR

CPR/2013/110463

150,000,000.00
EQUITY BANK KENYA LTD
WESTLANDS SUPREME BRANCH

NOT APPLICABLE

NOT APPLICABLE

TCSL / PAGE / 37 OF 248

 PRIVATE

100,000.00
100,000.00

BENSON NYUTHO GAKERE KENYAN BIRTH 900 SHARES

DANIEL KARURI GAKERE KENYAN BIRTH 100 SHARES

-
-

-
07/03/2018

TCSL / PAGE / 38 OF 248

SEE ATTACHED IN MANDATORY

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SEE ATTACHED IN MANDATORY

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TCSL / PAGE / 44 OF 248
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 YES
YES
YES
YES
YES
YES
YES
YES
YES
YES

TCSL / PAGE / 46 OF 248

TCSL / PAGE / 47 OF 248
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TCSL / PAGE / 49 OF 248
 DLINK DGT210-28P

COMPLIED

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 COMPLIED

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 MODEL:
D-LINK DPH 150SEIFS

COMPLIED

TCSL / PAGE / 52 OF 248

 COMPLIED

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 MODEL
DPH 400SE/F4

COMPLIED

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 COMPLIED

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 COMPLIED

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TCSL / PAGE / 57 OF 248
MANDATORY

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PRICE SCHEDULE OF
GOODS

TCSL / PAGE / 59 OF 248

SECTION VII
NAME OF THE TENDERER: TENDER NO.
TOP CHOICE SURVEILLANCE LIMITED. CUK/02/17-18 PAGE 1 OF 1

Country
ITEM DESCRIPTION of Origin QTY UNIT RATE AMOUNT INCIDENTALS

24 Port Switches : 24GE

PoE, 4GE SFP Ports ,
PoE+, 48 Gbps , 256MB, -
1 32MB, 42 Mbps UK 11 No. 47,164.00 518,804.00
-
-

2 48 Port Switches UK 7 No. 62,379.00 436,653.00

-
-

3 48 Port Core L3 Switch UK 1 No. 228,217.00 228,217.00 -

IP PBX : 500 ext, 100

Simultaneous, 80
simultaneous Conference,
36 Call Queues 36
-
Conference Rooms,
Recording, E1, Dual cor
4 2.4 Ghz, 4GB DDR3L, UK 1 No. 301,247.00 301,247.00
-
-

5 Entry Handsets : H81 UK 95 No. 10,650.00 1,011,750.00 -

6 Executive Handsets : H83 UK 15 No. 13,540.00 203,100.00 -

-
Operator Console -

Operator Console with

7 Addon Module 2 No. 21,148.00 42,296.00 - -
Proffessional Services
-
-

14 Accessories 1 Lot 39,732.00 39,732.00 -

15
Installation, Testing &
Commissioning 1 Lot 198,662.00 198,662.00 -
-
-

-
-

Sub Total 2,980,461.00

-
-

16 % VAT 476,873.76
-
-

Total 3,457,334.76 -

TCSL / PAGE / 60 OF 248

COMPANY PROFILE

TCSL / PAGE / 61 OF 248

www.topchoice.co.ke
TCSL / PAGE / 62 OF 248
 OUR VISION
To lead in provision of Integrated Security and ICT Solutions in
the wider East Africa Region for Public and Private Entities. We
are fully committed to meet and exceed Customer’s
expectations. In response to customers’ requests, proactively
propose a range of viable alternatives that represent
meaningful choices in cost and functionality.

OUR MISSION
Empower our clientele by enabling them
secure their people, assets and information
efficiently.

OUR BACKGROUND OUR CORE VALUES

Top Choice Surveillance Ltd was

established in 2013 to fill the T EAMWORK
gap in Advanced Physical O BSERVATION
Security Solutions in the region PROFFESSIONALISM
and integrate Security,
Accessibility, Communication C ONFIDENTIALITY
and Infrastructure with an H OLLISTIC
emphasis on quality to ensure O RIGINAL
value addition. We have further
proceeded to partner with the
I NTEGRITY
leading manufacturers in C ONSISTENCY
various technologies in order to E XCELLENCE
deliver top notch Security
Integration.

TCSL / PAGE / 63 OF 248

www.topchoice.co.ke
Top Choice Surveillance Ltd is committed to delivering a complete
solution when it comes to the services we provide. Systems
integration require different skillsets. Top Choice has gone an extra
mile to invest in these skill sets and partnered with the right
manufacturers to compliment the same.

Our solutions approach has variables in four categories. This

completes our dream to deliver an end to end solution for our clients.

OUR SERVICES
INTEGRATED
COMMUNICATION
SECURITY

POWER & SPECIAL PROJECTS

ENERGY

TCSL / PAGE / 64 OF 248

www.topchoice.co.ke
 ACCESS CONTROL & CCTV SURVEILLANCE PYSICAL SECURITY
TIME ATTENDANCE INFORMATION MANAGEMENT

BMS
FIRE ALARM, EVACUATION
& FIRE SUPPRESSION

PERIMETER
PARKING SURVEILLANCE,
SOLUTIONS INTRUSION ALARM

BOLLARDS, BOOMS
BARRIERS, TYRE
BUSTERS

PERSONNEL/VISITOR
ENTRY CONTROL
SYSTEM

UNDER VEHICLE
PEOPLE ENTRY LUGGAGE SCANNERS, SURVEILLANCE
CONTROL SYSTEM EXPLOSIVE
DETECTORS
TCSL / PAGE / 65 OF 248
www.topchoice.co.ke
 COMMUNICATION

STRUCTURED
CABLING

PABX &
TELEPHONY
VIDEO
FIBRE OPTICS
CONFERENCING

SWITCHING &
ROUTING

RADIO
COMMUNICATION

VIDEO
INTERCOMS
AUDIO VISUAL
SYSTEMS

TCSL / PAGE / 66 OF 248

www.topchoice.co.ke
 POWER & ENERGY
ELECTRICITY

GENERATORS & SMART GRID

POWER BACKUP MANAGEMENT

SOLAR LIGHTING &

SOLAR GRID SMART LIFTS

AIRFIELD LIGHTING
STREET LIGHTING

HOME LIGHTING
CABLING
SOLUTIONS

www.topchoice.co.ke TCSL / PAGE / 67 OF 248

 SPECIAL PROJECTS

INTERACTIVE ROADS

AIRPORT SOLUTIONS

ONLINE SECURITY

DATA STORAGE
SOLUTION

TCSL / PAGE / 68 OF 248

www.topchoice.co.ke
CERTIFICATIONS

TCSL / PAGE / 69 OF 248

www.topchoice.co.ke
 TOP CHOICE ORGANIZATIONAL STRUCTURE
CHIEF EXECUTIVE OFFICER

TECHNICAL DIRECTOR CHIEF OPERATING OFFICER

PROJECT FINANCIAL ADMINISTRATION

PROJECT MANAGER MANAGER MANAGER
ENGINEER

STORES LOGISTICS
MANAGER MANAGER
HOD HOD
SECURITY TELECOMS TEAM LEADERS
DIVISION - GENERAL
FOREMAN ACCOUNTANTS
- SAFETY OFFICER
HOD HOD SECRETARIES
- OFFICE FITOUT
POWER NETWORKS
FOREMAN
- NETWORKS
- STORAGE DRIVERS
HOD SERVERS -IT & SERVERS
HOD & IT
GENERATORS &
LIFTS TECHNICIANS

HOD STORAGE
CUSTOMER
&DISASTER
SERVICE CASUALS /ATTACHEES CLEANERS
DESK RECOVERY

SERVICE
CENTER TCSL / PAGE / 70 OF 248
OUR PARTNERS

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OUR CLIENTS

TCSL / PAGE / 72 OF 248

www.topchoice.co.ke
 CONTACT US

SCLATERS HOUSE 2ND FLR

PARKLANDS ROAD WESTLANDS
P.O. BOX 1218-00618 NAIROBI
0204445140 / 0717566877
[email protected]
www.topchoice.co.ke

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BID BOND @ 2%

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PROOF OF SIMILAR
SUPPLIES (AWARD
LETTERS &
REFERENCE
LETTERS)

TCSL / PAGE / 76 OF 248

OTHAYA LEVEL IV
HOSPITAL

TCSL / PAGE / 77 OF 248

TCSL / PAGE / 78 OF 248
MOH/PROC/COMM/VOL.1 (131) 14th June 2017

RECOMMENDATION LETTER

M/s Top Choice Surveillance Ltd,

P.O. Box 1218 -00618
Nairobi
Tel: 0722 261430

RE: SUPPLY, DELIVERY, INSTALLATION, TESTING AND

COMMISSIONING OF AN IP-PABX AND STRUCTURED CABLING
INSTALLATION WORKS AT OTHAYA LEVEL IV HOSPITAL

Reference is made to your participation in the above tender.

Ministry of Health in Professional Opinion No. MOH/017/2016-2017

approved your tender for Supply, delivery, installation, testing and
commissioning of an IP-PABX and structured cabling installation works at
Othaya level IV Hospital.

We would like to acknowledge the works were satisfactorily completed and

commissioned inline with our expectations and requirements

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KENYA POLICE SACCO

TCSL / PAGE / 80 OF 248

TOP CHOICE SURVEILLANCE LIMITED

RE: TENDER AWARD NOTIFICATION FOR SUPPLY INSTALLATION, TRAINING

AND COMMISSIONING OF, IP PABX & STRUCTURED CABLING SYSTEM .

Kshs 7,756,000.00
Seven million , seven hundred and fifty six thousand shillings only. Price
inclusive of VAT.

TCSL / PAGE / 81 OF 248

TOP CHOICE SURVEILLANCE LIMITED 17th January 2017

TO WHOM IT MAY CONCERN

Dear Sir/Madam,

REF: LETTER OF RECOMMENDATION FOR SUPPLY, INSTALLATION, TRAINING AND

COMMISSIONING OF IP PABX & STRUCTURED CABLING SYSTEM.

We would like to recommend Top Choice Surveillance Limited of P.O.Box 1218-00618 Nairobi
for successfully undertaking the above works and services for us. They completed the said works
in good time and conducted themselves professionally.

In addition they have been duly maintaining the system as per our requirements and are on call
24/7 365 days a year to handle any maintenance issues that may crop up.

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CONVEX LOGISTICS

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24/03/2017

Local Purchase Order

We would like to appoint you as our preferred vendor for a centralised system that will be
able to support our offices and go downs centrally from the Headquarters:
The ICT works involve, supply installation, testing commissioning of; IP Telephone IP CCTV,
IP Access Control, Structured Cabling ,Alarm System, Air Conditioners.
The project is valued at KES 71,253,774 (Kenya Shillings Seventy One Million, Two
Hundred Fifty Three Thousand, Seven Hundred and Seventy Four Only )
The works are to deployed across the following locations:

1. Headquarters – off Ngong Road

2. Magana Godown – Kikuyu
3. Road C Godown – Mombasa Road
4. Mombasa Road Godown – Mlolongo
5. Mombasa Office

TCSL / PAGE / 84 OF 248

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CEMASTEA

TCSL / PAGE / 86 OF 248

 Centre for Mathematics, Science and Technology Education in Africa

CEMASTEA
Tel: +254-20-2044406, 2633591 Karen Road- Bogani road Junction

Safaricom: +254-70-6722697, P.O.Box 24214-00502

Airtel: +254-78-9797648, Karen, Nairobi

E-mail: [email protected] Kenya

Homepage: www.cemastea.ac.ke

REF: CEMASTEA/PROC/VOL III/80 18th May 2016

LETTER OF NOTIFICATION OF AWARD

Director,
M/S Top Choice Surveillance Limited
P.O.Box 1218-00618
Nairobi
Dear Sir/Madam,
RE: TENDER NO.CEMASTEA/T/ICT EQUIPMENT/45/2015-16/1: SUPPLY,
INSTALLATION & TESTING OF VARIOUS IT EQUIPMENT: IP PABX
& STRUCTURED CABLING WORKS.
This is to notify you that CEMASTEA has awarded your firm above stated supply works at your
quoted cost of 13,518,900.00/- only, VAT Inclusive.
Please acknowledge receipt of this letter of notification signifying your acceptance.
1. The contracts stated shall be signed by the parties within 14 days of the date of this letter but
not earlier than 7 days from the date of the letter.
2. You may also contact the Officer(s) whose particulars appear below on the subject matter of
this letter of notification of award
Thank you

Stephen M. Njoroge
Director

TCSL / PAGE / 87 OF 248

 Centre for Mathematics, Science and Technology Education in Africa

CEMASTEA
Tel: +254-20-2044406, 2633591 Karen Road- Bogani road Junction

Safaricom: +254-70-6722697, P.O.Box 24214-00502

Airtel: +254-78-9797648, Karen, Nairobi

E-mail: [email protected] Kenya

Homepage: www.cemastea.ac.ke

REF: CEMASTEA/PROC/VOL III/80 13th September 2016

LETTER OF RECOMMENDATION
M/S Top Choice Surveillance Limited
P.O. Box 1218-00618
Nairobi
RE: TENDER NO.CEMASTEA/T/ICT EQUIPMENT/45/2015-16/1: SUPPLY,
INSTALLATION & TESTING OF VARIOUS IT EQUIPMENT: IP PABX
& STRUCTURED CABLING WORKS.
We are pleased to recommend Top Choice Surveillance Ltd of P.O. Box 1218-00618 Nairobi for the
support they have accorded us in the successful installation, testing and commissioning of the ICT
Equipment: Switches, Patch Panels, Cables, UPSs, Phone Extensions, 6U Cabinets, 12U Cabinets.
The system is fully functional.

Yours faithfully,

Stephen M. Njoroge
Director

TCSL / PAGE / 88 OF 248

ONGOING WORKS

TCSL / PAGE / 89 OF 248

TCSL / PAGE / 90 OF 248
TAX COMPLIANCE

TCSL / PAGE / 91 OF 248

 For General Tax Questions
Contact KRA Call Centre
Tax Compliance Certificate Tel: +254 (020) 4999 999
Cell: +254(0711)099 999
Email: [email protected]

www.kra.go.ke

Taxpayer PIN : P051430196C Certificate Date: 09/02/2018

Name and Address : Certificate Number:
TOP CHOICE SURVEILLANCE LIMITED KRAMTO9295182018
N/A, Westlands, NAIROBI, Westlands District,
PO Box:1218,
Postal Code:00618

This is to confirm that TOP CHOICE SURVEILLANCE

LIMITED,
Personal Identification Number P051430196C
has filed relevant tax returns and
paid taxes due as provided by Law.

This Certificate will be valid for

twelve (12) months up to 08/02/2019.

This certificate is issued on the basis of information available with the authority as at the
Caveat: certificate date mentioned above. The Authority reserves the right to withdraw the
certificate if new evidence materially alters the tax compliance status of the recipient.

Disclaimer : This certificate is system Generated and therefore does not require signature.You may confirm validity of this certificate on the
iTax Portal by using the TCC Checker.

TCSL / PAGE / 92 OF 248

REGISTRATION
CERTIFICATE

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AUDITED ACCOUNTS

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SITE VISIT FORM

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PROOF OF PURCHASE
OF DOCUMENT

TCSL / PAGE / 140 OF 248

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MAFs

TCSL / PAGE / 142 OF 248

Ref no.: DMEA/18/00587
Date: 7th March 2018

MANUFACTURER’S AUTHORIZATION FORM

To:

The Deputy Vice Chancellor –

Finance Planning & Administration,

Co-Operative University of Kenya,

P.O. Box 24814-00502

Karen-Nairobi

Whereas, we D-Link Middle East FZCo, who are established with its Office at Plot No. S31102, Jebel Ali Free Zone
-South and P.O. Box 18224, Dubai, United Arab Emirates, responsible for countries under geographical area Middle
East & Africa a fully owned subsidiary of D-Link Corporation , No. 289 Xinhu, 3rd Road, Taiwan, and a reputable
manufacturer of Networking Switches, Routers, Storage, Security, IP Surveillance, Wireless, VoIP and Structured
Cabling Solutions with various factories worldwide.

We do hereby approve Top Choice Surveillance Limited, of Sclaters House, (Parklands Rd) 2nd Floor,
Nairobi -Kenya to submit a Bid, and subsequently negotiate and sign the Contract with you
for TENDER FOR SUPPLY, DELIVERY, COMMISSIONING AND INSTALLATION OF A PABX SYSTEM TENDER NO.
CUK/02/17-18 for the goods manufactured by us.

We hereby extend our full guarantee and warranty as per General Conditions of Contract for the goods
offered for supply by the above firm against this Invitation for Bids.

On Behalf of Jomy Thampan

____________________
Jomy Thampan
Sales Head - Africa

TCSL / PAGE / 143 OF 248

AFTER SALES SERVICE
STATEMENT

TCSL / PAGE / 144 OF 248

After Sales Services Top Choice Surveillance Limited offers you
a wide range of after sales services on your
Security Systems equipment in order for
you to optimise performance and to help
FLSmidth Airloq offers you a wide range
you save time on possible system failures.
of after sales services on your gas analysis
We offer service
equipment agreements
in order includingplant
for you to optimise 24-
hours hotline service, have our
performance and to help you save time on own
service work-shop, and our engineers are
possible system failures. We offer service
continuously trained
agreements includingin any new features
24-hours hotline
within Security
service, technology
we repair 95% of(CCTV, Access
all incoming
Control, Electric Fences, Barriers,
analysers in our own service work shop,
Turnstiles,
and Digital Hotel
our engineers Door Locks etc).
are continuously trained
in any new features within gas analysing
technology.

March 2018
Top Choice Surveillance Limited - After Sales Service
TCSL / PAGE / 145 OF 248
Customer Services Internal Service
The Top Choice Surveillance Technical department handles all Our in-house service workshop works daily with testing,
customer approaches after delivery of any new Security Products. The configuration functions and repairs on analysis instruments.
departmentisdividedinto3divisions-internalservice,external service, Technical support by telephone, help to self-help and the
and after sales service - with each handling different tasks. We aim to handling of exchange of spare parts are also major functions in the
ensure maximum customer satisfaction and product efficiency by department.
being a competent and serious sparring partner by solving
complains professionally in close co-operation with the customer. 95% of all incoming calls for repair are handled in our local
Our mainobjectivesare: workshops without sending the instruments back to the suppliers.
Consequently, we are able to keep a repair time of approximately
Efficient Internal Service Procedures 72 hours.
The handling of repairs and claims is to be handled efficiently and
professionally. The customers are to be continuously informed of When receiving the instruments for repair, we have procedures for
the statusofthehandling,andthefollow-up on our suppliers must be informing the customers on the status of the repair. On the same
continuous and efficient. day of receipt of the instrument, the customer is informed of the
reception of the instrument, and the order is given an order
Repair Time number. Within 24 hours, the customer is informed of the extent
We continuously strive to improve our repair time on the of the repair - prices, delivery time, fault findings, etc. Within 2
instruments sent to us for repairs. The average repair time must be days after the acceptance from the customer on the repair
approximately 72 hours and is to be monitored. We always try to conditions, the instrument is sent backtothecustomer.
find ways to improve procedures and technical features.
External Service
Technical Know-How Our external service engineers handle 24-hour hotline service, acute
Our Technicians are technically competent in repairing the visits on site, commissioning of new installations, functional tests and
various Security Equipment in our range of products. The preventive service visits. All service jobs are completed with a detailed
Certification includes Milestone Configuration 1 training in Dubai service report which is given to the customer. In some cases, our
and Hanwha Techwin training in Korea. In partnership with other service visits function as part of the customers’ quality assurance
local manufacturers and partners, TopChoice Surveillance system, and our service reports are used as documentary proof to
technicians has training sessions and certifications on the various the local authorities.
products as well as refresher courses.

Closeness to the Customer

We find it essential to be close to our customers and to be able to
provide support quickly. Thus, we have well equipped local service
centers to support you with wear and spare parts from day to day
located at both our offices at Sclaters House, Parklands and
The Mall, Westlands, Nairobi, Kenya. Top Choice
Surveillance Limited also has dedicated technicians situated in
various regions to attend to customer needs without causing
unnecessary inconveniences.

Varied Product Line

In order to deliver and service the products that our customers prefer,
our products are innovative and up-to-date and they comply with
any new standards in the business.

March 2018
Top Choice Surveillance Limited - After Sales Service
TCSL / PAGE / 146 OF 248
 AFTER-SALES ENQUIRIES CONTACT PERSONS:

NAME TITLE OFFICER MOBILE E-MAIL ADDRESS

NUMBER PHONE
NUMBER
Emmanuel Project Co- 0204445140 0722 359 341 [email protected]
Njiinu ordinator
Benson PABX 0204445140 0716 597 131 [email protected]
Maina Support
Engineer
Remi Services and 0204445140 0717 566 877 [email protected]
Mwalagho Support/
CCTV/PAB
X Engineer
Daniel Head of 0204445140 0718 737 806 [email protected]
Gakere Technical
Department/
Project
Manager
Robert O. Business 0204445140 0717 566 877 [email protected]
Owuor Development
Manager

March 2018
Top Choice Surveillance Limited - After Sales Service

TCSL / PAGE / 147 OF 248

APPENDICE

TCSL / PAGE / 148 OF 248

KEY PERSONNEL

TCSL / PAGE / 149 OF 248

NAME POSITION YEARS OF YEARS OF HIGHEST
EXPERIENCE ( EXPERIENCE QUALIFICATION
GENERAL) WITH TOP
CHOICE
1. Daniel ELECTRICAL 15 5 BACHELORS IN
Gakere ENGINEER ELECTRICAL
ENGINEERING
2. Remi TEAM 10 5 BACHELORS IN
Mwalagho LEADER COMPUTER
SCIENCE
3. Benson NETWORKS 16 5 DIPLOMA IN
4. Maina INSTALLER MNGT &
INFORMATION
TECHNOLOGY
5. John ELECTRICAL 10 5 DIPLOMA IN
Kigunda TECHNICIAN ELECTRICAL &
ELECTRONICS
ENGINEERING
6. Stephen ARTISAN 11 5 CERTIFICATE IN
Muthusi IT
7. Nixon ARTISAN 10 5 DIPLOMA IN
Koech ELECTRICAL
ENGINEERING

TCSL / PAGE / 150 OF 248

TECHNICAL
DIRECTOR

TCSL / PAGE / 151 OF 248

Resume (Curriculum Vitae) of Proposed Personnel

Position* : TECHNICAL DIRECTOR

Personnel Name * Date of birth

information DANIEL GAKERE 02.07.1981

Academic Qualifications
 Bachelor of Electrical Engineering (Computer Systems and Management)

Present Name of Employer

employment Top Choice Surveillance Limited

Address of Employer
P. O. Box 1218-00618 Nairobi
Telephone Contact:
020 444 5140 Penny Wambui
Fax E-mail
N/A [email protected]
Job title Years with present
Technical Director Employer: 5
Years of Experience: 15 Years

Summary of professional experience in reverse chronological order. Indicates particular technical and
managerial experience relevant to the project.

From* To* Company, Project , Position, and Relevant Technical and

Management Experience*
Aug 2017 Dec 2017 Client: MACHAKOS UNIVERSITY
Position: Main Contractor
Contract name: installation Testing and Commissioning of Structured
Cabling Installation Works.
Works Performed:
 Structured Cabling;
 LAN Installation
 Installation of Switches;
Position: Supplier
Contract name: Supply and Delivery of Computer Hardware and
Software.
Works Performed:
 Delivery of Computer Hardware
 Delivery of Computer Software

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Contact Prof. Mathooko

Tel: 0723 805 829 : [email protected]

TCSL / PAGE / 152 OF 248

Mar 2017 June 2017 Client: OTHAYA HOSPITAL
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP CCTV, IP PABX and Physical Security
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 020 271 7077 : [email protected]

Mar 2017 Jun 2017 Client: CONVEX LOGISTICS
Position: Main Contractor
Contract name: IP Telephone, IP CCTV, Access Control, Structured
Cabling, alarm System & Air Conditioners
Works Performed:
• Supply and installation of IP Telephone
• Supply and installation of Samsung IP CCTV
• Structured Cabling
• Access Control Works
• Installation of GSM Gateway
• Installation of Air Conditioners
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Aug 2016 Jan 2017 Client: KENYA POLICE SACCO
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP PABX & Structured Cabling Works.
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 0709 825 000 : [email protected]

May 2016 Sept 2016 Client: CEMASTEA
Position: Main Contractor
Contract name: Supply, Delivery, Installation & Testing of
Various IT Equipment: IP PABX & Structured Cabling
works
Works Performed:
 Delivery & Installation of Cabinets
 Delivery & Installation of IP Telephone
 Delivery & Running of Cables
 Delivery& Installation of Patch Panels
 Delivery & Installation of Switches
 Name of Employer: TOP CHOICE SURVEILLANCE
LTD
Jan 2015 Oct 2015 Client: GRAIN BULK HANDLERS

Position: Main Contractor

TCSL / PAGE / 153 OF 248
 Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical
Security) Works Performed
• Structured Cabling;
• NITGEN Biometric Access Control
• IP/PABX/VOIP
• Supply and Installation of IP CCTV
• Integrated Security Management Software (ISMS)
Contact Mr. Kiplimo
Tel: 0719439917: [email protected]
Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 Jan 2018 Client: HIGHER EDUCATION LOANS BOARD

Position: Main Contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
• Supply and installation of VOIP PABX Handsets
complete with interfaces and accessories;
• Supply and installation of Samsung IP CCTV
• Structured Cabling;
• Access Control Works
• Installation of GSM Gateway
• Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Jan 2015 July 2015 Client: NATIONAL TRANSPORT AND SAFETY
AUTHORITY (NTSA)
Position: Main Contractor
Contract name: Supply and Installation of Information Systems:
CCTV and Access Control.
 Access Control
 IP Based Video Surveillance (CCTV)
Contact Mr. Tito Mugambi
Tel: 0712393834 :[email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 July 2016 Client: KENYA SCHOOL OF GOVERNMENT-
MINISTRY OF PUBLIC WORKS
Position: Main contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of (IP CCTV and Physical Security) Works
Performed
• Structured Cabling;
• Call Manager Communication Server software;
• IP Based Video Surveillance (CCTV)
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Contact Mr. John Mwenda
Tel: 0726206007: [email protected]

TCSL / PAGE / 154 OF 248

May 2015 April 2016 Client: GALLERIA SHOPPING MALL KENYA LIMITED
Position: Main contractor
Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical Security)
Works Performed
 Structured Cabling;
 Call Manager Communication Server Software;
 IP/PABX/VOIP;
 Installation Of Switches
 Supply and installation of Samsung IP CCTV
 Bollards
 Generators
Contact: Mr. Trevor Kanja- Managing Director
Tel: 0704498463: [email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Dec 2014 May 2016 Client: EQUITY BANK KENYA LTD
Position: Main contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
 Supply and installation of VOIP PABX Handsets complete with
interfaces and accessories;
 Call Manager Communication Server software;
 Structured Cabling;
 Installation of GSM Gateway
 Installation of Switches;
 Supply and installation of Samsung IP CCTV
Name of Employer: TOP CHOICE SURVEILLANCE LTD

June 2008 Jan 2013 Position: Deputy ICT Program Manager

Responsibilities:
 Managing a technical department in the ICT Security systems
including access control, CCTV & IP surveillance systems,
burglary, fire detection and other ICT systems.

Contact Mr. Mazen A. Ishbib

Tel: +965 224 0660

Name of Employer: HASIBAT INFORMATION

TECHNOLOGY

TCSL / PAGE / 155 OF 248

DANIEL GAKERE 07/03/2018

Candidate Signature Date

DANIEL GAKERE 07/03/2018

Authorized Officer Signature Date

TCSL / PAGE / 156 OF 248

TCSL / PAGE / 157 OF 248
TCSL / PAGE / 158 OF 248
TCSL / PAGE / 159 OF 248
TCSL / PAGE / 160 OF 248
 DANIEL GAKERE

TCSL / PAGE / 161 OF 248

 MR. DANIEL GAKERE
Topchoice Surveillance Ltd

22nd September 2016

TCSL / PAGE / 162 OF 248

TEAM LEADER

TCSL / PAGE / 163 OF 248

 Resume (Curriculum Vitae) of Proposed Personnel

Position* : SENIOR TECHNICIAN

Personnel Name * Date of birth

information REMI MWALAGHO 24.04.1987

Academic Qualifications
 Bachelors Degree in Computer Science
 Electrical Wireman Trade Grade
 Certificate in networking
Professional qualifications
 Installation of IP Based CCTV systems
 Electrical wiring
Present Name of Employer
employment Top Choice Surveillance Limited

Address of Employer
P. O. Box 1218-00618 Nairobi
Telephone Contact:
020 444 5140 Penny Wambui
Fax E-mail
N/A [email protected]
Job title Years with present
Senior Technician Employer: 5
Years of Experience: 10 Years

Summary of professional experience in reverse chronological order. Indicates particular technical and
managerial experience relevant to the project.

From* To* Company, Project , Position, and Relevant Technical and

Management Experience*
Aug 2017 Dec 2017 Client: MACHAKOS UNIVERSITY
Position: Main Contractor
Contract name: installation Testing and Commissioning of Structured
Cabling Installation Works.
Works Performed:
 Structured Cabling;
 LAN Installation
 Installation of Switches;
Position: Supplier
Contract name: Supply and Delivery of Computer Hardware and
Software.
Works Performed:
 Delivery of Computer Hardware
TCSL / PAGE / 164 OF 248
  Delivery of Computer Software

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Contact Prof. Mathooko

Tel: 0723 805 829 : [email protected]
Mar 2017 June 2017 Client: OTHAYA HOSPITAL
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP CCTV, IP PABX and Physical Security
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 020 271 7077 : [email protected]

Mar 2017 Jun 2017 Client: CONVEX LOGISTICS
Position: Main Contractor
Contract name: IP Telephone, IP CCTV, Access Control, Structured
Cabling, alarm System & Air Conditioners
Works Performed:
• Supply and installation of IP Telephone
• Supply and installation of Samsung IP CCTV
• Structured Cabling
• Access Control Works
• Installation of GSM Gateway
• Installation of Air Conditioners
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Aug 2016 Jan 2017 Client: KENYA POLICE SACCO
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP PABX & Structured Cabling Works.
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 0709 825 000 : [email protected]

TCSL / PAGE / 165 OF 248

May 2016 Sept 2016 Client: CEMASTEA
Position: Main Contractor
Contract name: Supply, Delivery, Installation & Testing of
Various IT Equipment: IP PABX & Structured Cabling
works
Works Performed:
 Delivery & Installation of Cabinets
 Delivery & Installation of IP Telephone
 Delivery & Running of Cables
 Delivery& Installation of Patch Panels
 Delivery & Installation of Switches
 Name of Employer: TOP CHOICE SURVEILLANCE
LTD
Jan 2015 Oct 2015 Client: GRAIN BULK HANDLERS

Position: Main Contractor

Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical
Security) Works Performed
• Structured Cabling;
• NITGEN Biometric Access Control
• IP/PABX/VOIP
• Supply and Installation of IP CCTV
• Integrated Security Management Software (ISMS)
Contact Mr. Kiplimo
Tel: 0719439917: [email protected]
Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 Jan 2018 Client: HIGHER EDUCATION LOANS BOARD

Position: Main Contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
• Supply and installation of VOIP PABX Handsets
complete with interfaces and accessories;
• Supply and installation of Samsung IP CCTV
• Structured Cabling;
• Access Control Works
• Installation of GSM Gateway
• Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 166 OF 248

Jan 2015 July 2015 Client: NATIONAL TRANSPORT AND SAFETY
AUTHORITY (NTSA)
Position: Main Contractor
Contract name: Supply and Installation of Information Systems:
CCTV and Access Control.
 Access Control
 IP Based Video Surveillance (CCTV)
Contact Mr. Tito Mugambi
Tel: 0712393834 :[email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 July 2016 Client: KENYA SCHOOL OF GOVERNMENT-
MINISTRY OF PUBLIC WORKS
Position: Main contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of (IP CCTV and Physical Security) Works
Performed
• Structured Cabling;
• Call Manager Communication Server software;
• IP Based Video Surveillance (CCTV)
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Contact Mr. John Mwenda
Tel: 0726206007: [email protected]

May 2015 April 2016 Client: GALLERIA SHOPPING MALL KENYA LIMITED
Position: Main contractor
Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical Security)
Works Performed
 Structured Cabling;
 Call Manager Communication Server Software;
 IP/PABX/VOIP;
 Installation Of Switches
 Supply and installation of Samsung IP CCTV
 Bollards
 Generators
Contact: Mr. Trevor Kanja- Managing Director
Tel: 0704498463: [email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 167 OF 248

 Dec 2014 May 2016 Client: EQUITY BANK KENYA LTD
Position: Main contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
 Supply and installation of VOIP PABX Handsets complete with
interfaces and accessories;
 Call Manager Communication Server software;
 Structured Cabling;
 Installation of GSM Gateway
 Installation of Switches;
 Supply and installation of Samsung IP CCTV
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Aug 2007 Mar 2012 Position: Technician

Responsibilities:

 Access Control Installation works

 IP Based Video Surveillance (CCTV) Installation works.
Contact Mr. Randy King
Tel: 020 - 2470510, 2678682 : [email protected]

Name of Employer: ALPHABIT TECHNOLOGIES

REMI MWALAGHO 07/03/2018

Candidate Signature Date

DANIEL GAKERE 07/03/2018

Authorized Officer Signature Date

TCSL / PAGE / 168 OF 248

TCSL / PAGE / 169 OF 248
TCSL / PAGE / 170 OF 248
TCSL / PAGE / 171 OF 248
TCSL / PAGE / 172 OF 248
TCSL / PAGE / 173 OF 248
REMI MWALAGHO

TCSL / PAGE / 174 OF 248

 MR. REMI MWALAGHO
Topchoice Surveillance Ltd

22nd September 2016

TCSL / PAGE / 175 OF 248

DIPLOMA HOLDERS

TCSL / PAGE / 176 OF 248

 Position* : TECHNICIAN/ARTISAN

Personnel Name * Date of birth

information BENSON MAINA 24/11/1981

Academic Qualifications
 Diploma in Management & Information Technology (JKUAT)
Professional qualifications
 CISCO Certified Network Associate (CCNA)
 HANWHA Systems Training
 D-LINK IP Telephony Essentials
 European Cabling Systems Certification (ECS)

Present Name of Employer

employment Top Choice Surveillance Limited

Address of Employer
P. O. Box 1218-00618 Nairobi
Telephone Contact:
4445140 Penny Wambui
Fax E-mail
N/A [email protected]
Job title Years with present
Project Consultancy & Management Employer: 5
Years of Experience: 16 Years

Summary of professional experience in reverse chronological order. Indicates particular technical

and managerial experience relevant to the project.
From* To* Company, Project , Position, and Relevant Technical and
Management Experience*
Aug 2017 Dec 2017 Client: MACHAKOS UNIVERSITY
Position: Main Contractor
Contract name: installation Testing and Commissioning of
Structured Cabling Installation Works.
Works Performed:
 Structured Cabling;
 LAN Installation
 Installation of Switches;
Position: Supplier

TCSL / PAGE / 177 OF 248

 Contract name: Supply and Delivery of Computer Hardware and
Software.
Works Performed:
 Delivery of Computer Hardware
 Delivery of Computer Software

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Contact Prof. Mathooko

Tel: 0723 805 829 : [email protected]
Mar 2017 June 2017 Client: OTHAYA HOSPITAL
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP CCTV, IP PABX and Physical Security
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 020 271 7077 : [email protected]

Mar 2017 Jun 2017 Client: CONVEX LOGISTICS
Position: Main Contractor
Contract name: IP Telephone, IP CCTV, Access Control,
Structured Cabling, alarm System & Air Conditioners
Works Performed:
• Supply and installation of IP Telephone
• Supply and installation of Samsung IP CCTV
• Structured Cabling
• Access Control Works
• Installation of GSM Gateway
• Installation of Air Conditioners
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Aug 2016 Jan 2017 Client: KENYA POLICE SACCO
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP PABX & Structured Cabling Works.
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 0709 825 000 : [email protected]

TCSL / PAGE / 178 OF 248

May 2016 Sept 2016 Client: CEMASTEA
Position: Main Contractor
Contract name: Supply, Delivery, Installation & Testing of
Various IT Equipment: IP PABX & Structured Cabling
works
Works Performed:
 Delivery & Installation of Cabinets
 Delivery & Installation of IP Telephone
 Delivery & Running of Cables
 Delivery& Installation of Patch Panels
 Delivery & Installation of Switches
 Name of Employer: TOP CHOICE SURVEILLANCE
LTD
Jan 2015 Oct 2015 Client: GRAIN BULK HANDLERS

Position: Main Contractor

Contract name: Supply and Installation of Integrated Security
Systems
(IP CCTV, IP PABX and Physical
Security) Works Performed
• Structured Cabling;
• NITGEN Biometric Access Control
• IP/PABX/VOIP
• Supply and Installation of IP CCTV
• Integrated Security Management Software (ISMS)
Contact Mr. Kiplimo
Tel: 0719439917: [email protected]
Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 Jan 2018 Client: HIGHER EDUCATION LOANS BOARD

Position: Main Contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
• Supply and installation of VOIP PABX Handsets
complete with interfaces and accessories;
• Supply and installation of Samsung IP CCTV
• Structured Cabling;
• Access Control Works
• Installation of GSM Gateway
• Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 179 OF 248

Jan 2015 July 2015 Client: NATIONAL TRANSPORT AND SAFETY
AUTHORITY (NTSA)
Position: Main Contractor
Contract name: Supply and Installation of Information Systems:
CCTV and Access Control.
 Access Control
 IP Based Video Surveillance (CCTV)
Contact Mr. Tito Mugambi
Tel: 0712393834 :[email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 July 2016 Client: KENYA SCHOOL OF GOVERNMENT-
MINISTRY OF PUBLIC WORKS
Position: Main contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of (IP CCTV and Physical Security) Works
Performed
• Structured Cabling;
• Call Manager Communication Server software;
• IP Based Video Surveillance (CCTV)
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Contact Mr. John Mwenda
Tel: 0726206007: [email protected]

May 2015 April 2016 Client: GALLERIA SHOPPING MALL KENYA LIMITED
Position: Main contractor
Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical Security)
Works Performed
 Structured Cabling;
 Call Manager Communication Server Software;
 IP/PABX/VOIP;
 Installation Of Switches
 Supply and installation of Samsung IP CCTV
 Bollards
 Generators
Contact: Mr. Trevor Kanja- Managing Director
Tel: 0704498463: [email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 180 OF 248

 Dec 2014 May 2016 Client: EQUITY BANK KENYA LTD
Position: Main contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
 Supply and installation of VOIP PABX Handsets complete with
interfaces and accessories;
 Call Manager Communication Server software;
 Structured Cabling;
 Installation of GSM Gateway
 Installation of Switches;
 Supply and installation of Samsung IP CCTV
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Jan 2011 April 2013 Position: Telecommunication Solution Manager

Responsibilities:
 ICT Infrastructure Acquisition
 Corporate ICT Solutions
 Supply of ICT maintenance gear.

Name of Employer: MBAGU ENTERPRISES

BENSON MAINA 07/03/2018

Candidate Signature Date

DANIEL GAKERE 07/03/2018

Authorized Officer Signature Date

TCSL / PAGE / 181 OF 248

TCSL / PAGE / 182 OF 248
TCSL / PAGE / 183 OF 248
TCSL / PAGE / 184 OF 248
TCSL / PAGE / 185 OF 248
TCSL / PAGE / 186 OF 248
Resume (Curriculum Vitae) of Proposed Personnel

Position* : TECHNICIAN

Personnel Name * Date of birth

information JOHN KIGUNDA 11.02.1986

Academic Qualifications
 Diploma in Electrical & Electronic Engineering
 Certificate in Electronic Management
Professional Qualifications
 Certified Cisco Network Associate (CCNA)
 Auto-CAD
 Computer hardware and software maintenance

Present Name of Employer

employment Top Choice Surveillance Limited

Address of Employer
P. O. Box 1218-00618 Nairobi
Telephone Contact:
4445140 Penny Wambui
Fax E-mail
N/A [email protected]
Job title Years with present
Technician Employer: 5
Years of Experience: 10 Years

Summary of professional experience in reverse chronological order. Indicates particular technical and
managerial experience relevant to the project.

From* To* Company, Project , Position, and Relevant Technical and

Management Experience*
Aug 2017 Dec 2017 Client: MACHAKOS UNIVERSITY
Position: Main Contractor
Contract name: installation Testing and Commissioning of Structured
Cabling Installation Works.
Works Performed:
 Structured Cabling;
 LAN Installation
 Installation of Switches;
Position: Supplier
Contract name: Supply and Delivery of Computer Hardware and
Software.
Works Performed:
 Delivery of Computer Hardware
 Delivery of Computer Software
TCSL / PAGE / 187 OF 248
 Name of Employer: TOP CHOICE SURVEILLANCE LTD

Contact Prof. Mathooko

Tel: 0723 805 829 : [email protected]
Mar 2017 June 2017 Client: OTHAYA HOSPITAL
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP CCTV, IP PABX and Physical Security
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 020 271 7077 : [email protected]

Mar 2017 Jun 2017 Client: CONVEX LOGISTICS
Position: Main Contractor
Contract name: IP Telephone, IP CCTV, Access Control, Structured
Cabling, alarm System & Air Conditioners
Works Performed:
• Supply and installation of IP Telephone
• Supply and installation of Samsung IP CCTV
• Structured Cabling
• Access Control Works
• Installation of GSM Gateway
• Installation of Air Conditioners
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Aug 2016 Jan 2017 Client: KENYA POLICE SACCO
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP PABX & Structured Cabling Works.
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 0709 825 000 : [email protected]

May 2016 Sept 2016 Client: CEMASTEA
Position: Main Contractor
Contract name: Supply, Delivery, Installation & Testing of
Various IT Equipment: IP PABX & Structured Cabling
works
Works Performed:
 Delivery & Installation of Cabinets
 Delivery & Installation of IP Telephone
 Delivery & Running of Cables
 Delivery& Installation of Patch Panels
 Delivery & Installation of Switches
TCSL / PAGE / 188 OF 248
  Name of Employer: TOP CHOICE SURVEILLANCE
LTD

Jan 2015 Oct 2015 Client: GRAIN BULK HANDLERS

Position: Main Contractor

Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical
Security) Works Performed
• Structured Cabling;
• NITGEN Biometric Access Control
• IP/PABX/VOIP
• Supply and Installation of IP CCTV
• Integrated Security Management Software (ISMS)
Contact Mr. Kiplimo
Tel: 0719439917: [email protected]
Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 Jan 2018 Client: HIGHER EDUCATION LOANS BOARD

Position: Main Contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
• Supply and installation of VOIP PABX Handsets
complete with interfaces and accessories;
• Supply and installation of Samsung IP CCTV
• Structured Cabling;
• Access Control Works
• Installation of GSM Gateway
• Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Jan 2015 July 2015 Client: NATIONAL TRANSPORT AND SAFETY
AUTHORITY (NTSA)
Position: Main Contractor
Contract name: Supply and Installation of Information Systems:
CCTV and Access Control.
 Access Control
 IP Based Video Surveillance (CCTV)
Contact Mr. Tito Mugambi
Tel: 0712393834 :[email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 189 OF 248

May 2016 July 2016 Client: KENYA SCHOOL OF GOVERNMENT-
MINISTRY OF PUBLIC WORKS
Position: Main contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of (IP CCTV and Physical Security) Works
Performed
• Structured Cabling;
• Call Manager Communication Server software;
• IP Based Video Surveillance (CCTV)
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Contact Mr. John Mwenda
Tel: 0726206007: [email protected]

May 2015 April 2016 Client: GALLERIA SHOPPING MALL KENYA LIMITED
Position: Main contractor
Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical Security)
Works Performed
 Structured Cabling;
 Call Manager Communication Server Software;
 IP/PABX/VOIP;
 Installation Of Switches
 Supply and installation of Samsung IP CCTV
 Bollards
 Generators
Contact: Mr. Trevor Kanja- Managing Director
Tel: 0704498463: [email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Dec 2014 May 2016 Client: EQUITY BANK KENYA LTD
Position: Main contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
 Supply and installation of VOIP PABX Handsets complete with
interfaces and accessories;
 Call Manager Communication Server software;
 Structured Cabling;
 Installation of GSM Gateway
 Installation of Switches;
 Supply and installation of Samsung IP CCTV
Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 190 OF 248

JOHN KIGUNDA 07/03/2018

Candidate Signature Date

DANIEL GAKERE 07/03/2018

Authorized Officer Signature Date

TCSL / PAGE / 191 OF 248

TCSL / PAGE / 192 OF 248
TCSL / PAGE / 193 OF 248
 JOHN KIGUNDA

TCSL / PAGE / 194 OF 248

 MR. JOHN KIGUNDA
Topchoice Surveillance Ltd

22nd September 2016

TCSL / PAGE / 195 OF 248

ARTISANS

TCSL / PAGE / 196 OF 248

Resume (Curriculum Vitae) of Proposed Personnel

Position* : TECHNICIAN

Personnel Name * Date of birth

information STEPHEN MUTHUSI 03.09.1981
Academic Qualifications
 Diploma in Computer Engineering
Professional qualifications
 Information Technology Modules in the Information Technology Series
Present Name of Employer
employment Top Choice Surveillance Limited
Address of Employer
P. O. Box 1218-00618 Nairobi
Telephone Contact:
020 444 5140 Penny Wambui
Fax E-mail
N/A [email protected]
Job title Years with present
Technician Employer: 5
Years of Experience: 11 Years

Summary of professional experience in reverse chronological order. Indicates particular technical and
managerial experience relevant to the project.

From* To* Company, Project , Position, and Relevant Technical and

Management Experience*
Aug 2017 Dec 2017 Client: MACHAKOS UNIVERSITY
Position: Main Contractor
Contract name: installation Testing and Commissioning of Structured
Cabling Installation Works.
Works Performed:
 Structured Cabling;
 LAN Installation
 Installation of Switches;
Position: Supplier
Contract name: Supply and Delivery of Computer Hardware and
Software.
Works Performed:
 Delivery of Computer Hardware
 Delivery of Computer Software

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Contact Prof. Mathooko

Tel: 0723 805 829 : [email protected]

TCSL / PAGE / 197 OF 248

Mar 2017 June 2017 Client: OTHAYA HOSPITAL
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP CCTV, IP PABX and Physical Security
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 020 271 7077 : [email protected]

Mar 2017 Jun 2017 Client: CONVEX LOGISTICS
Position: Main Contractor
Contract name: IP Telephone, IP CCTV, Access Control, Structured
Cabling, alarm System & Air Conditioners
Works Performed:
• Supply and installation of IP Telephone
• Supply and installation of Samsung IP CCTV
• Structured Cabling
• Access Control Works
• Installation of GSM Gateway
• Installation of Air Conditioners
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Aug 2016 Jan 2017 Client: KENYA POLICE SACCO
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP PABX & Structured Cabling Works.
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 0709 825 000 : [email protected]

May 2016 Sept 2016 Client: CEMASTEA
Position: Main Contractor
Contract name: Supply, Delivery, Installation & Testing of
Various IT Equipment: IP PABX & Structured Cabling
works
Works Performed:
 Delivery & Installation of Cabinets
 Delivery & Installation of IP Telephone
 Delivery & Running of Cables
 Delivery& Installation of Patch Panels
 Delivery & Installation of Switches
 Name of Employer: TOP CHOICE SURVEILLANCE
LTD
Jan 2015 Oct 2015 Client: GRAIN BULK HANDLERS

Position: Main Contractor

TCSL / PAGE / 198 OF 248
 Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical
Security) Works Performed
• Structured Cabling;
• NITGEN Biometric Access Control
• IP/PABX/VOIP
• Supply and Installation of IP CCTV
• Integrated Security Management Software (ISMS)
Contact Mr. Kiplimo
Tel: 0719439917: [email protected]
Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 Jan 2018 Client: HIGHER EDUCATION LOANS BOARD

Position: Main Contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
• Supply and installation of VOIP PABX Handsets
complete with interfaces and accessories;
• Supply and installation of Samsung IP CCTV
• Structured Cabling;
• Access Control Works
• Installation of GSM Gateway
• Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Jan 2015 July 2015 Client: NATIONAL TRANSPORT AND SAFETY
AUTHORITY (NTSA)
Position: Main Contractor
Contract name: Supply and Installation of Information Systems:
CCTV and Access Control.
 Access Control
 IP Based Video Surveillance (CCTV)
Contact Mr. Tito Mugambi
Tel: 0712393834 :[email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 July 2016 Client: KENYA SCHOOL OF GOVERNMENT-
MINISTRY OF PUBLIC WORKS
Position: Main contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of (IP CCTV and Physical Security) Works
Performed
• Structured Cabling;
• Call Manager Communication Server software;
• IP Based Video Surveillance (CCTV)
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Contact Mr. John Mwenda
Tel: 0726206007: [email protected]

TCSL / PAGE / 199 OF 248

May 2015 April 2016 Client: GALLERIA SHOPPING MALL KENYA LIMITED
Position: Main contractor
Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical Security)
Works Performed
 Structured Cabling;
 Call Manager Communication Server Software;
 IP/PABX/VOIP;
 Installation Of Switches
 Supply and installation of Samsung IP CCTV
 Bollards
 Generators
Contact: Mr. Trevor Kanja- Managing Director
Tel: 0704498463: [email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Dec 2014 May 2016 Client: EQUITY BANK KENYA LTD
Position: Main contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
 Supply and installation of VOIP PABX Handsets complete with
interfaces and accessories;
 Call Manager Communication Server software;
 Structured Cabling;
 Installation of GSM Gateway
 Installation of Switches;
 Supply and installation of Samsung IP CCTV
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Aug 2007 Mar 2012 Position: Technician

Responsibilities:

 CCTV systems and cameras, alarm systems, biometric access

readers to metal detectors and other related installation works.
Contact Ms. Mbiakectha Nana
Tel: +254 721 574 890: [email protected]

TCSL / PAGE / 200 OF 248

STEPHEN MUTHUSI 07/03/2018

Candidate Signature Date

DANIEL GAKERE 07/03/2018

Authorized Officer Signature Date

TCSL / PAGE / 201 OF 248

TCSL / PAGE / 202 OF 248
TCSL / PAGE / 203 OF 248
TCSL / PAGE / 204 OF 248
 ME01D0051

STEPHEN MUTHUSI

TCSL / PAGE / 205 OF 248

Resume (Curriculum Vitae) of Proposed Personnel

Position* : TECHNICIAN/ARTISAN

Personnel Name * Date of birth

information NIXON KIPKOECH 14/03/1985

Academic Qualifications
 Diploma in Electrical Engineering – Power (KNEC)
Professional qualifications
 AUTOCAD Certification.

Present Name of Employer

employment Top Choice Surveillance Limited

Address of Employer
P. O. Box 1218-00618 Nairobi
Telephone Contact:
4445140 Penny Wambui
Fax E-mail
N/A [email protected]
Job title Years with present
Project Consultancy & Management Employer: 5
Years of Experience: 10 Years

Summary of professional experience in reverse chronological order. Indicates particular technical and
managerial experience relevant to the project.
From* To* Company, Project , Position, and Relevant Technical and
Management Experience*
Aug 2017 Dec 2017 Client: MACHAKOS UNIVERSITY
Position: Main Contractor
Contract name: installation Testing and Commissioning of Structured
Cabling Installation Works.
Works Performed:
 Structured Cabling;
 LAN Installation
 Installation of Switches;
Position: Supplier
Contract name: Supply and Delivery of Computer Hardware and
Software.
Works Performed:
 Delivery of Computer Hardware
 Delivery of Computer Software

Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 206 OF 248

 Contact Prof. Mathooko
Tel: 0723 805 829 : [email protected]
Mar 2017 June 2017 Client: OTHAYA HOSPITAL
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP CCTV, IP PABX and Physical Security
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 020 271 7077 : [email protected]

Mar 2017 Jun 2017 Client: CONVEX LOGISTICS
Position: Main Contractor
Contract name: IP Telephone, IP CCTV, Access Control, Structured
Cabling, alarm System & Air Conditioners
Works Performed:
• Supply and installation of IP Telephone
• Supply and installation of Samsung IP CCTV
• Structured Cabling
• Access Control Works
• Installation of GSM Gateway
• Installation of Air Conditioners
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Aug 2016 Jan 2017 Client: KENYA POLICE SACCO
Position: Main Contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of IP PABX & Structured Cabling Works.
Works Performed:
 Structured Cabling;
 Telephone Installation Works
 LAN Installation
 Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD

Tel: 0709 825 000 : [email protected]

May 2016 Sept 2016 Client: CEMASTEA
Position: Main Contractor
Contract name: Supply, Delivery, Installation & Testing of
Various IT Equipment: IP PABX & Structured Cabling
works
Works Performed:
 Delivery & Installation of Cabinets
 Delivery & Installation of IP Telephone
 Delivery & Running of Cables
 Delivery& Installation of Patch Panels
 Delivery & Installation of Switches
 Name of Employer: TOP CHOICE SURVEILLANCE
LTD

TCSL / PAGE / 207 OF 248

Jan 2015 Oct 2015 Client: GRAIN BULK HANDLERS

Position: Main Contractor

Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical
Security) Works Performed
• Structured Cabling;
• NITGEN Biometric Access Control
• IP/PABX/VOIP
• Supply and Installation of IP CCTV
• Integrated Security Management Software (ISMS)
Contact Mr. Kiplimo
Tel: 0719439917: [email protected]
Name of Employer: TOP CHOICE SURVEILLANCE LTD

May 2016 Jan 2018 Client: HIGHER EDUCATION LOANS BOARD

Position: Main Contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
• Supply and installation of VOIP PABX Handsets
complete with interfaces and accessories;
• Supply and installation of Samsung IP CCTV
• Structured Cabling;
• Access Control Works
• Installation of GSM Gateway
• Installation of Switches;
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Jan 2015 July 2015 Client: NATIONAL TRANSPORT AND SAFETY
AUTHORITY (NTSA)
Position: Main Contractor
Contract name: Supply and Installation of Information Systems:
CCTV and Access Control.
 Access Control
 IP Based Video Surveillance (CCTV)
Contact Mr. Tito Mugambi
Tel: 0712393834 :[email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 208 OF 248

May 2016 July 2016 Client: KENYA SCHOOL OF GOVERNMENT-
MINISTRY OF PUBLIC WORKS
Position: Main contractor
Contract name: Supply, Delivery, Installation, Testing and
Commissioning of (IP CCTV and Physical Security) Works
Performed
• Structured Cabling;
• Call Manager Communication Server software;
• IP Based Video Surveillance (CCTV)
Name of Employer: TOP CHOICE SURVEILLANCE LTD
Contact Mr. John Mwenda
Tel: 0726206007: [email protected]

May 2015 April 2016 Client: GALLERIA SHOPPING MALL KENYA LIMITED
Position: Main contractor
Contract name: Supply and Installation of Integrated Security Systems
(IP CCTV, IP PABX and Physical Security)
Works Performed
 Structured Cabling;
 Call Manager Communication Server Software;
 IP/PABX/VOIP;
 Installation Of Switches
 Supply and installation of Samsung IP CCTV
 Bollards
 Generators
Contact: Mr. Trevor Kanja- Managing Director
Tel: 0704498463: [email protected]

Name of Employer: TOP CHOICE SURVEILLANCE LTD

Dec 2014 May 2016 Client: EQUITY BANK KENYA LTD
Position: Main contractor
Contract name: IP CCTV, Access Control, Visitor Management and
Associated Works
Works Performed:
 Supply and installation of VOIP PABX Handsets complete with
interfaces and accessories;
 Call Manager Communication Server software;
 Structured Cabling;
 Installation of GSM Gateway
 Installation of Switches;
 Supply and installation of Samsung IP CCTV
Name of Employer: TOP CHOICE SURVEILLANCE LTD

TCSL / PAGE / 209 OF 248

 Dec 2010 June 2013 Position: AUTO CAD Technician/Field Technician
Responsibilities:

 Carrying out field surveys

 Designing plan layouts on AUTO CAD
 Mapping out devices on drawings
 Designing Conduit layouts for field technicians
 Trouble shooting & general repair of electrical & electronic
equipment.

Name of Employer: AUA INDUSTRIES

07/03/2018
NIXON KIPKOECH

Candidate Signature Date

DANIEL GAKERE 07/03/2018

Authorized Officer Signature Date

TCSL / PAGE / 210 OF 248

TCSL / PAGE / 211 OF 248
TCSL / PAGE / 212 OF 248
POWER OF ATTORNEY

TCSL / PAGE / 213 OF 248

TCSL / PAGE / 214 OF 248
TCSL / PAGE / 215 OF 248
CR12 CERTIFICATE &
IDs

TCSL / PAGE / 216 OF 248

TCSL / PAGE / 217 OF 248
TCSL / PAGE / 218 OF 248
TCSL / PAGE / 219 OF 248
NCA CERTIFICATES

TCSL / PAGE / 220 OF 248

 NO: 96151

M/S TOp CHOICE SURVEILLANCE LIMITED

Of P.O Box 1218-00618 WESTLANDS, NAIROBI

has been duly registered as a ELECTRICAL ENGINEERING SERVICE

Contractor

Category NCA1 - Electrical Installation; Electronic-Telecommunications

PABX, intercoms and telephone wiring; Electronic-Electronic communications
(public address systems and conferences systems; Electronic-Road Communications;
Electronic-Structured Cabling and computer networking Installation; Electronic-
Security Surveillance Systems (CCTV) intruder Alarm and access control systems;
Lift hoists, escalators, mechanical ramps, travolators, conveyors and belt
installation; Generating plants and Control Panels; Solar Power Generation and
Photovoltaic cells installations; Installation of Uninterrupted Power supply Systems
(UPS), Automatic Voltage Regulators (AVR) and Surge Protectors; Construction of
Power Transmission Lines and Installation of Power Distributors Equipment;

Reg. No 11878/E/0814 Date 30/6/2017

Valid Until June 30th 2019

TCSL / PAGE / 221 OF 248

M/S TOp CHOICE SURVEILLANCE LIMITED

is duly registered as ELECTRICAL ENGINEERING SERVICE CONTRACTOR

Category NCA1

for the period between 1/7/2017 to 30/6/2018 and is licensed to practice

as such.
Issued this 30 day of 6 Year 2017

Reg. No 11878/E/0814

TCSL / PAGE / 222 OF 248

ERC CERTIFICATE

TCSL / PAGE / 223 OF 248

TCSL / PAGE / 224 OF 248
CAK CERTIFICATE

TCSL / PAGE / 225 OF 248

TCSL / PAGE / 226 OF 248
BUSINESS PERMIT

TCSL / PAGE / 227 OF 248

 2018

TOP CHOICE SURVEILLANCE LTD 1380344

P051430196C

Medium trader shop or retail service: 5 - 20 employees / 50 - 3000 sq.m / fair

location
ELECTRONICS/ELECTRICALS-SERVICES CONTRACTORS
110

23,700.00

** TWENTY THREE THOUSAND, SEVEN HUNDRED **

209/2049

PARKLANDS RD

0 0 0

2018-01-05 11:36:03

Trade License
Fire Permit License
Advertisement

TCSL / PAGE / 228 OF 248

PROJECT
IMPLEMENTATION
PLAN

TCSL / PAGE / 229 OF 248

 PROJECT IMPLEMENTATION PLAN
CO-OPERATIVE UNIVERSITY OF KENYA

SUPPLY, DELIVERY, COMMISSIONING AND INSTALLATION OF A PABX SYSTEM TENDER NO: CUK/02/17-18

Activity Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8

1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

Signing of Contract /LPO/ Award Letter

Pre Installation Survey & Site Preparation

Order process & System production

Network Cabling , Installation, Programming Works

Outlets Termination and Equipment Mounting Works

Shipping, Clearing & Delivery of Specialist Equipment

Specialist Equipment Installation

Cabling Testing & Equipment Optimization

Support Training

Site Testing, User Training and Hand over

Documentation

Warranty 2 Years from Date of Commissioning

NOTE:

80% of the items proposed for installation are available in our stores.

TCSL / PAGE / 230 OF 248

DRAFT SLA

TCSL / PAGE / 231 OF 248

DRAFT

COMPREHENSIVE

MAINTENANCE CONTRACT PROPOSAL

FOR

TENDER FOR SUPPLY, DELIVERY, COMMISSIONING AND

INSTALLATION OF A PABX SYSTEM: TENDER NO.
CUK/02/17-18

BETWEEN

CO-OPERATIVE UNIVERSITY OF KENYA

AND

TOP CHOICE SURVEILLANCE

LIMITED

TCSL / PAGE / 232 OF 248

 DRAFT

THIS AGREEMENT is made on

BETWEEN:

(1) TOP CHOICE SURVEILLANCE LTD, a Company incorporated in Kenya and of P.O. Box 1218
‐ 00618
Nairobi.
Hereinafter called “The Supplier”

(2) “THE DEPUTY VICE CHANCELLOR–FINANCE PLANNING & ADMINISTRATION, CO-

OPERATIVE UNIVERSITY OF KENYA”; hereinafter called

“The Customer” whose registered office is at at P.O. BOX 24814-00502 NAIROBI

GENERAL INFORMATION:

The Supplier carries on the business of among others; SERVICE AND MAINTENANCE OF
PABX SYSTEM (Herein after “said Equipment”) and the maintenance of the said equipment.

The Customer has requested The Supplier and has agreed to maintain the system out in schedule hereto (“the
Equipment”) subject to the terms and conditions of this agreement.

(3) The term “premises” refers to The Customers offices at P.O. BOX 24814-00502 NAIROBI

The term “commencement date” refers to

IS AGREED as follows:

1. DEFINITION OF TERMS
In this Agreement (which expression includes the schedules and any attachments hereto) the following
words and phrases shall, unless the context otherwise requires, have the following meanings:

1.1 The headings in this Agreement do not affect its interpretation. Save where the context otherwise
requires, references to sub‐clauses, clauses and schedules are to sub‐clauses, clauses and schedules to this
Agreement.

1.2 Unless the context otherwise so requires:

(a) references to The Customer and The Supplier include their permitted successors and assigns;

(b) references to statutory provisions include those statutory provisions as amended or re‐enacted;
and

(c) References to any gender include all genders.

1.3 In the case of conflict or ambiguity between any provision contained in the body of this Agreement and any
provision contained in any schedule or other document, the provision in the body of this Agreement
shall take precedence.

TCSL / PAGE / 233 OF 248

DRAFT

2 SERVICES

The Supplier will provide the following services to The Customer:‐

a. Preventive Maintenance of the said equipment per schedule.

The Supplier will carry out Quarterly (every three months) preventive maintenance of The
Customer’s equipment to ensure that the said equipment is in good working conditions. The
maintenance services shall consist of carrying out of inspections, preventive, corrective and routine
maintenance (which includes hardware/software maintenance and upgrade), diagnosis and repair or
replacement of parts made necessary by normal wear and tear. The Customer shall require that the
preventive maintenance be carried out Semi Annual and a Job Card stating the condition of the
equipment after the preventive service be left at The Customer’s premises and a copy(s) duly
signed
for The Suppliers records.

Preventive maintenance shall be carried out during normal working hours, that is between 8.00 am and
5.00pm during weekdays and 9.00 am and 12.00 noon on Saturdays. Should service be required outside
these hours, The Supplier shall provide extended services on special arrangements with The
Customer.

b. Planned Parts Replacement

Installation / Cost of consumables of planned and non‐planned parts replacement is covered under this
contract. In particular any repairs and spare parts made necessary by reason of a reason of willful misuse or
damage to the equipment or voltage power surges that damage the power supply unit or burn specific
components on the main board, are not covered under this contract, and are also not valid under warranty
periods/contracts.

c. Breakdown and Service Calls

The Supplier shall respond to a request for preventive maintenance calls within 48 working hours within
Nairobi and 72 working hours outside Nairobi, 7 days a week and including public holidays.

d. Relocation of equipment
The Customer may, under this Agreement request the removal and relocation of equipment within the
said premises. Any removal of equipment to a new position that requires wiring or different premises will
entail additional charges at the rates to be advised to The Customer or at the prevailing
corporate rates which The Customer can enquire from time to time.

Any damage in transit, relocation to all and sundry is not covered within the scope of this agreement,
especially where The Customer’s employees’ and clients’ are occupying the premises and the
service team has to work around such a situation whether during or outside office hours.

The equipment may be accepted under maintenance if in good operating condition on the effective date
of the agreement.

TCSL / PAGE / 234 OF 248

DRAFT

Any change carried out by The Customer or its agents or where the Supplier can reasonably show
that such change has been carried out to the equipment other than by The Supplier shall be advised by
The Supplier to The Customer. In this event, The Supplier reserves the right to terminate the
agreement upon issuance of an advance (3 moths) written notice.
e. Variances
The terms herein shall prevail not withstanding any variances submitted by The Customer with his order
for repairs or maintenance of the said equipment.
In the event that the equipment requires additional peripheral equipment during the period of this
contract, then the amount of the service contract can also vary depending upon Service Provider’s
decision. The increment in most circumstances will be calculated on a pro‐rata basis or on the basis by
Service Provider in accordance with their method of calculation of this contract.
f. Visits
Any visit to The Customer’s premises outside the scope of this contract preventive and
breakdown service calls due to any third party requests i.e. Telkom, ancillary equipment
provider, etc. is
chargeable at a rate to be agreed upon with The Supplier and based on what requires to be done.

3 CONSIDERATION
The payment is payable yearly in advance.

The Supplier shall charge and The Customer shall pay for the services in the terms set out in Schedule 1
+ 2. Save as otherwise provided in this agreement the charges for the services shall cover costs of spare parts,
labor, transport, cleaning and all other maintenance.
Should The Supplier wish to change the maintenance rates, 30 days prior notice of the intended change shall
be given to The Customer. This is automatic where The Supplier has been contracted to install
additional equipment by The Customer during the term of this agreement and will be charged in
accordance with The Suppliers rate or pro‐rata whichever is economical.

4 ACCESS TO THE CUSTOMERS PREMISES

The Customer shall permit The Supplier or their agent(s) at all reasonable times to enter into and upon the
premises to execute such preventive and support maintenance or other agreed work under the terms of this
agreement.

5 LIABILITY
The Supplier is not liable for any loss or damage to equipment that has been caused by the use of media
accessories, peripherals or accessories which have not been supplied by The Supplier which is not their core
technologies i.e. in the event The Supplier has purchased Voltage and Stabilization devises or any other item that
has been sourced on The Customer’s request then The Supplier is not held liable or if damage is caused by
faulty electrical supply or wiring (electrical/communication cables without proper lighting arrestors etc) not done by
The Supplier. Any repair following these circumstances will be at The Customer’s expenses on labor and
material basis. Equipment damaged by lighting, power surges, power outages, etc. will be replaced
or repaired at the expense of The Customer.

TCSL / PAGE / 235 OF 248

DRAFT

6 DISPUTE RESOLUTION PROCEDURE

The Customer and The Supplier will endeavor to resolve any dispute which arises between the parties as to
this Agreement through good faith negotiations, as follows:

(a) The Customer’s nominated staff (s) and the Supplier representative (s) will attempt to
resolve the matter within fourteen (14) days of the matter being referred to them in writing
in accordance with the terms of clause 15 hereto, or any other period agreed upon by the parties;

(b) If the matter is not resolved by The Customer’s nominated staff (s) and
The Supplier’s representative (s) within fourteen (14) days of the matter being referred to them,
it will be escalated to The Customer’s and The Supplier’s relevant people in writing in
accordance with the terms of clause 15 hereto.

7 TERM, TERMINATION AND EFFECTS OF TERMINATION

7.1.1 The contract can be terminated on two grounds only:

1. Default of one of the parties

2. Any other reason

7.1.2 In case one of the parties defaults (on any of its obligations under the contract) the other party will issue a
written notice and allow the defaulting party to rectify the fault. The notice will allow for 1 month, after
which the contract can be suspended or cancelled.

7.1.3 If any of the parties decides to cancel this contract for any other reason the cancelation can only be done at
the renewal date of the contract and upon issuance of an advance (1 month) written notice. The One
months’ notice is required in order to allow the terminating party to handle all commitments, resources and
man power part of this contract.

8 WAIVER

No forbearance or delay by either party in enforcing its respective rights will prejudice or restrict the rights of
that party and no waiver of any such rights or of any breach of any contractual terms will be deemed to be a
waiver of any other right or of any later breach.

9 CUMULATION OF REMEDIES

Subject to the specific limitations set out in this Agreement, no remedy conferred by any provision of this
Agreement is intended to be exclusive of any other remedy except as expressly provided for in this Agreement
and each and every remedy shall be cumulative and shall be in addition to every other remedy given there under
or existing at law or in KPPF by statute or otherwise.

10 SEVERABILITY

If any of the provisions of this Agreement is judged to be illegal or unenforceable, the continuation in full
force and effect of the remainder of them will not be prejudiced.

TCSL / PAGE / 236 OF 248

DRAFT

11 FORCE MAJEURE

11.1 Neither party will be liable to the other party for any delay in or failure to perform its obligations as a
result of any cause beyond its reasonable control, including but not limited to fires, strikes (of its own or
other employees), insurrection, riots, embargoes, terrorism, shortages, power fluctuation wrecks or delays in
transportation, inability to obtain supplies and raw materials or requirements of any civil or military
authority.

11.2 The party causing delay in or failure to perform its obligations under this Agreement in accordance with
clause 11.1 shall immediately notify the other party in writing of such delay or failure and the reason(s) for
such delay or failure and if such delay in or failure to perform continues for at least 60 days from the date
of such delay or failure, either party will be entitled to terminate the Agreement by notice in writing. This
does not apply in the matter of delays in payment (see 7.1.2)

12 ENTIRE AGREEMENT

This Agreement, the schedules and the documents annexed hereto or otherwise referred to herein contain the
whole agreement between the parties relating to the subject matter hereof and supersede all prior
agreements, arrangements and understandings between the parties relating to that subject matter.

13 THIRD PARTY RIGHTS

No term of this Agreement is intended to confer a benefit on/or to be enforceable by, any person who is not
a party to this Agreement. Neither The Customer nor The Supplier will assign or transfer this
Agreement or any rights or obligations hereunder without the prior consent in writing of the other.

14 NOTICES

14.1 Any notice, request, demand or other communication (“notice”) required or permitted to be given or sent
under this Agreement must be in writing in the English language and must be: (i) delivered by hand; or (ii)
by fax; or (iii) by electronic mail; or (iv) by prepaid registered mail or by other method of prepaid receipted
courier service, in either case, return receipt requested at the address or fax number given below or at such
other address or number as each party may from time to time notify in writing
to the other party for these purposes:

The Customer:

TO

THE DEPUTY VICE CHANCELLOR –

FINANCE PLANNING & ADMINISTRATION,

CO-OPERATIVE UNIVERSITY OF KENYA,

P.O.BOX 24814-00502

KAREN-NAIROBI

TCSL / PAGE / 237 OF 248

DRAFT

The Supplier
TOP CHOICE SURVEILLANCE LIMITED
ADDRESS: P.O. BOX 1218 – 00618 NAIROBI
E‐MAIL: [email protected]
FAX: N/A
TEL NOS.: 020 444 5140/0717 566 877
14.2 A notice will be deemed to have been received:

(a) on the date of delivery, if delivered by hand;

(b) Subject to the limitations in the following sentence, on the date of delivery, if delivered by fax or
electronic mail (unless delivered after 4:30 p.m., in which case the notice will be deemed to have been
delivered on the immediately following business day). Delivery of a notice by fax will be considered
sufficiently given only if a transmission verification report is printed by the sending machine showing
the date and time of the transmission, the phone number to which the transmission was sent,
the number of pages transmitted and an indication that the transmission was made successfully;

(i) five days after the date of mailing, in the case of registered mail with sufficient postage
prepaid; and

(ii) On the date of delivery by courier to the proper address, in the case of prepaid receipted
courier service.

15 GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the law of Kenya and each party
hereby submits to the non‐exclusive jurisdiction of the High Court of Kenya.

TCSL / PAGE / 238 OF 248

DRAFT

IN WITNESS this agreement has been duly executed.

Sealed with the common seal of THE CUSTOMER)

“CLIENT”

and delivered in the presence of: )

)
)
)
Director
)
)
)
)
Director/Secretary )

Signed by the duly appointed representative of)

)
)
)
)
)
)
)

IN WITNESS this agreement has been duly executed.

Sealed with the common seal of THE

SUPPLIER)
TOP CHOICE SURVEILLANCE LIMITED)
and delivered in the presence of: )
)
)
)
Director (s) )
)
)
)
Director/Secretary )
Signed by the duly appointed representative of)
)
)
)
)
)
)

TCSL / PAGE / 239 OF 248

DRAFT

ANNUAL COMPREHENSIVE MAINTENANCE SERVICE

CONTRACT: Schedule of Equipment -

No. Description Serial Number Qty Condition

( Equipment Type & Model)

As per the Financial Summary

Minimum Yearly Charge, Payable Yearly in Advance

V.A.T 16%
TOTAL

TCSL / PAGE / 240 OF 248

DRAFT

CUSTOMER AUTHORISATION TO: ACCEPTANCE:

THE Accepted for and on behalf
SUPPLIER of THE SUPPLIER.
You are hereby authorized to service the
Equipment listed in accordance with the
terms and conditions stated above.

Signed ………………….
(Rubber Stamp Please) Signed:…………………………………
Position: …………………………………… Position:……………………………….
For and on behalf of: …………………… Annual Renewal Date:
……………………………………………….

………………………………………………. Date: …………………………………….…

Date: ……………………………………..

TCSL / PAGE / 241 OF 248

TECHNICAL
SPECIFICATIONS

TCSL / PAGE / 242 OF 248

 Technical Specifications

SUPPLY, DELIVERY, COMMISSIONING AND

INSTALLATION OF A PABX SYSTEM
TENDER NO: CUK/02/17-18

TCSL / PAGE / 243 OF 248

 Technical Specifications

Top Choice Surveillance Limited is pleased to present our tender as per your invitation to tender for
review and subsequent consideration.

In addition to being, the sole and authorized manufacturers distributor in the entire East
African region for Information Technology, Surveillance, Access Control, Turnstiles, Lifts,
Physical Security, Electrical works, Structured cabling, Generators, Office partitioning, data centers
and general construction as well as offering consultancy services on the same.

Our partner brands include among others:

 D-LINK Systems – Authorised Installer
 HIKVISION Security Systems - Authorised Distributor
 FIREX - Authorised Installer
 DELL EMC - Authorised Installer
 SJEC LIFTS - Authorised Installer
 DOUBLE ARROW GENERATORS - Authorised Installer
 HANWHA Security Systems - Authorised Distributor
 NITGEN Access Control - Authorised Distributor
 ViRDI Biometric Access Control - Authorised Distributor
 TURNSTAR - Authorised Installer
 WAVETEC - Authorised Installer
 BAJAJ - Authorised Installer
 CAME - Authorised Installer
 CISCO SYSTEMS - Premier Partners
 TECHIK Instrument(Shanghai)Co.,Ltd

We have proposed in line with your specifications in the document from pages 84 to 118 thqt is titled
Section VIII Performance Specifications and Drawings a Comprehensive technology network system
including Network Cabling , Components and Devices For a complete integrated network
infrastructure for Jogoo B House for a wide range of heterogeneous devices that include and limited
to computers network management devices security and access control systems, based on an open
architecture with multiple compatibility, interoperability scalability, efficient adaptability to changes
physical layouts and relocations where a number of data points are anticipated.

We have based the solution on

 D-LINK Systems – Authorised Installer

We will Supply of all components necessary to complete the installation, testing and commissioning
of the VOIP infrastructure.

TCSL / PAGE / 244 OF 248

 Technical Specifications

1. 24 Port Switches

D-Link DGS-1210-28P
 24 x 10/100/1000 Mbps POE ports
 4 x SFP ports
 Ports 1 to 4 compliant with 802.3at
 Ports 5 to 24 compliant with 802.3af
 104 Gbps Switching Capacity
 16,000 entries per device MAC Address Table
 128 MB DDR3 CPU Memory
 22.45 W Maximum PowerConsumption
 16 MB Flash Memory
 256 static VLAN groups
 802.1p Quality of Service 8 queues per port
 L3 Features
 Web-based GUI


2. 48 Port Switches
D-Link DGS-1210-52P
 48x 10/100/1000 Mbps POE ports
 4 x SFP ports
 Ports 1 to 4 compliant with 802.3at
 Ports 5 to 24 compliant with 802.3af
 104 Gbps Switching Capacity
 16,000 entries per device MAC Address Table
 128 MB DDR3 CPU Memory
 22.45 W Maximum PowerConsumption
 16 MB Flash Memory
 256 static VLAN groups
 802.1p Quality of Service 8 queues per port
 L3 Features
 Web-based GUI


TCSL / PAGE / 245 OF 248

 Technical Specifications

3. 48 Port Core L3 Switch

D-Link DGS-3120-48PC
 L3/L4 Multi-Layer Access Control
 44 10/100/1000BASE-T ports
 4 Combo 10/100/1000BASE-T/SFP ports
 2 10-Gigabit CX4 Ports
 802.3af and 802.3at Power Over Ethernet support1
 External Redundant Power Supply
 High Bandwidth Physical/Virtual Stacking
 Physical stack of up to 6 units
 288 Gigabit ports
 Stackable through 2 10-Gigabit CX4 Ports
 40 Gbps Full-Duplex Stacking Bandwidth
 Virtual Stack of up to 32 units using single IP Management
 Enhanced Image (EI) L2+ Features
 IPv4/v6 Static Routing
 RIP/RIPng

4. IP PBX :
D-Link DVX-9000 , DVX-8020, DVX-8030
 Intel-G850® based Asterisk® IP PBX.
 Elastix™ Asterisk distribution
 32 analog ports
 4E1ports
 800 PSTN Analog phones
 800 IP users
 300 concurrent calls.
 Multiple units
 IVR
 Conference Bridge.
 Automated attendant
 Unified messaging.
 Call Centre
 Built-in ACD systems.
 Remote IP agent capabilities.
 skills-based routing

TCSL / PAGE / 246 OF 248

 Technical Specifications

5. Entry Handsets : H81

D-Link DPH-150SE/F5
 Standard SIP phone POE
 Power Adaptor support
 CPU BCM 1190
 2.8 inch Color LCD
 Resolution: 320x240,TFT color LCD
 4 Soft keys for doing more functions
 8 DSS keys
 4 Navigator Keys & 1 ok key for navigating in
configuration
 Multi-user (4 SIP accounts)
 Caller ID display
 Call History: 300 Calls
 Phone book (up to 500 contact names & phone
numbers)
 WAN Port: to connect to 10/100 Mbps Ethernet
 LAN Port: to connect to 10/100 Mbps Ethernet

6. Executive Handsets : H83

D-Link DPH-400SE/F4
 Standard SIP phone POE
 Power Adaptor support
 CPU BCM 1190
 3.5 inch Color LCD
 4 Soft keys for doing more functions
 8 DSS keys
 4 Navigator Keys & 1 ok key for navigating in
configuration
 Multi-user (4 SIP accounts)
 Caller ID display
 Call History: 300 Calls
 Phone book (up to 500 contact names & phone
numbers)
 WAN Port: to connect to 10/100 Mbps Ethernet
 LAN Port: to connect to 10/100 Mbps Ethernet

TCSL / PAGE / 247 OF 248

 Technical Specifications

7. Operator Console with Add-on Module

D-Link DPH-400SE/F4 with DPH-400EDM/B/F3

 Standard SIP phone POE
 Power Adaptor support
 CPU BCM 1190
 3.5 inch Color LCD
 4 Soft keys for doing more functions
 8 DSS keys
 4 Navigator Keys & 1 ok key for navigating in
configuration
 Multi-user (4 SIP accounts)
 Caller ID display
 Call History: 300 Calls
 Phone book (up to 500 contact names & phone
numbers)
 WAN Port: to connect to 10/100 Mbps Ethernet
 LAN Port: to connect to 10/100 Mbps Ethernet

8. 15U Cabinet

D-Link NWR-15U-5550-GR
 I Rack Standard: Conforms to DIN 41494
 Construction: Welded
 Front Door: Lockable Toughened Glass Door
 Basic Frame: Steel
 Equipment Mounting: DIN Standard Slots
 Mounting Angle: 19” of steel
 Standard Finish: Powder Coated
 Top and Bottom Cover: Welded to Frame, Vented
 Standard Color: Grey or Black
 Static Load: 40 kgs.

TCSL / PAGE / 248 OF 248