JOB POSTING
ABOUT DIGICEL
As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each
day to customers – that’s every minute, all day, every day.
Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio
and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in
its markets that can deliver that.
Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of
over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and
Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.
With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its
5,000 employees worldwide work together to make that a powerful reality day in, day out.
JOB TITLE: Management Information System Engineer (Internal/External)
NUMBER OF POSITION: 1
DEPARTMENT: IT
REPORTS TO (TITLE): MIS Manager
PRIMARY OBJECTIVE OF THE JOB:
Customer relationship management
• Understand what clients are trying to achieve and provide meaningful response to their reporting and analytics needs.
• Create complex ad-hoc queries, generate appropriate reports and provide advanced insights to support the Business.
NUMBER OF PERSONS MANAGED/SUPERVISED AND THEIR POSITIONS:
N/A
MAIN DUTIES AND RESPONSIBILITIES
Performs daily maintenance tasks and routine data checks on the various data interfaces
Involved in writing and optimize PL/SQL codes for ETL process into the Data Warehouse.
Adhere to formal processes for data quality, consistency and integrity within the organization.
Develop procedures and automatic processes to constantly audit and assess all critical data.
Conduct a report standardization, documentation, validation and reconciliation activities with the aim at
helping executives, analysts, and staffs in making more informed and confident decisions.
Extend the portfolio of services offered by the IS department to the areas of performance management,
data visualization to improve customer satisfaction.
Willing to work outside of regular business hours.
ACADEMIC QUALIFICATIONS AND EXPERIENCE REQUIRED:
Bachelor’s degree in computer science or related field.
2+ years’ experience in Information Service
Experience with any well-known BI visualization tool (Microsoft PowerBI, Tableau, SAP Business
Object, etc
FUNCTIONAL SKILLS:
Proactive in problem resolution
Excellent analytical skills
Strong interpersonal and communication abilities
Dynamic, flexible, willing to learn and adopt new concepts and technologies
Capable to deliver under intense pressure and short deadlines
.ADDITIONAL INFORMATION:
Interested candidates are required to submit their resume by September 21, 2023
Applications can be sent to Human Resources department. Attention:
Hai_Recrutement @digicelgroup.com
N.B.: Please notify your immediate supervisor before applying and send to HR a scanned copy of the
attached form duly filled and signed.
Do not forget to mention the job title as the subject of your application. Save your resume under your name.
Any applications sent to a different email will not be considered.
Only short-listed candidates will be contacted.
