Email

ELDHOSE K ABRAHAM
[email protected]
Network Engineer
Address
A self-motivated and organized individual with strong technical and Doha, Qatar
analytical skills,having experience in, IT sector across Qatar, UAE and Phone
+97466135363
India. Display utmost dedication and work with confidence even under
Date of birth
pressurized environment, to meet client and management
May 14, 1991
expectations.Talented Technical Support Representative with gift for Nationality
understanding needs of both business and home users. Versed in Indian
troubleshooting and desktop support on Windows systems. Link
https://www.linkedin.com/in/eldhos
e-k-abraham-071b2a42

Experience

Doha, Qatar  Network Enginner

Dec 2021 - Present Meeza

• To provide remote troubleshooting and fault finding, if issues occur upon initial
installation.
• Experience of troubleshooting enterprise LANs and WANs.
• Participated in execution of networking projects: (Site visits, technical evaluation,
installation,implementation and NRFU Testing):for FIFA 2022 we setup and monitored
the SACs(Secuity access control systems) in all the 8 eight staidum).
• Expereince in development/testing routing and switching concepts.
• Maintain and support Customer/MEEZAs LAN/WAN environment (Qatar
post,MDD,Amiri Flights,QF are some of the clients)
• Good Knowledge on VLANS,BGP, EIGRP and spanning tree.
• Experience in layer 3 and layer 2 switching.
• Investigate the LAN issues as per the the ticket assigned by HPSM and provide the LAN
support for the affected systems.
• Provided the remote support to on-site engineers, Senior Engineers and end
users/customers during installation, upgrades and troubleshooting
• Configure the access switches CISCO 3750,3850,2960, 3650,etc as per the current
network topology and handle the fault reqest which appears after the switch
depolyment.
• Maintains up to date network documentation includes Rack Layouts and Network
Inventory.(Did it and still maintain the same for three of the Datacenters Successfully)
• Installed and configured various network devices and services (e.g., routers, switches,
firewalls(Palo Alto),load balancers (F5)etc).
• On Palo alto worked on different types of policy rules that you can create on the
firewall are: Security, NAT, Quality of Service (QoS), Policy Based Forwarding (PBF),
Authentication, Denial of Service (DoS), and Zone protection policies.
• Basic knowledge on Cisco wireless networks(worked with wireless engineer for the
installation of wireless devices on diffrent locations)
• To work and be measured against strict Service Level Agreements.
• Experience in network secuirty,firewall implemenation , operation, administration and
VPN.
• Used ticketing systems to manage and process support actions and requests.
• Resolved system, hardware and telephone issues and improving efficiency among all
departments.
• Work experience on WLC and Cisco Prime.
• Experienced in Data centre environment (we are operating 4 data centers in Qatar on
Meeza enviornment and worked in another two data center in Musherib Downtown -
which is managed by Meeza network team.)
• Worked as network support and work place engineer in Musherib Down town.
• Major responsibilities are -installing, configuring and troubleshooting the system for-
the new user as well as existing user.
• Add the user to domain and provide the necessary credentials & installting ,configuring
and troubleshooting the Microsoft outlook.
• Managed more than 200 switches (L2 and L3) ,inside the Musherib Down town for the
daily operations.

Kerala, India.  Network Engineer

Nov 2020 - Oct 2021 Soften Technologies.

• Supporting company personals with desktop operation both hardware and software
related issues.
• Installing, configuring and supporting network equipment including routers, switches,
DNS and DHCP servers.
• Troubleshooting of mail system -MS-Outlook 365.
• Installation and troubleshooting of network and shared printers.
• Cabling, patching and LAN Troubleshooting.
• Resolved system, hardware and telephone issues and improving efficiency among all
departments.
• Installing and Configuring network hardware such as routers, firewalls and switches.
• Monitor networks to ensure security and availability to specific users.
• Responsible for maintaining computer networks and solving problems that may occur
with them.

Kerala, India  Network Project Engineer

Jun 2019 - Sep 2020 Dominant Fiber Optics Projects LLP

• CCTV camera installation,PoE switch installation and configuration.

• Installation and configuiration of ONTs, routers and switches.
• Cabling,patching and LAN Troubleshooting.
• Overall controlling of the maintenance project.
• Follow up the inventory details and maintain a daily report.
• Maintain the companies network infrastructure.\
• Troubleshooting basic network connectivity and resolving technical issues.
• Dealing directly with the clients for network related issue's.
• We mainly worked for Jio , Airtel, Keltron for their network expansion in Kerala.

Abu dhabi, UAE  Field Technician L3 (Telecom)

Sep 2014 - May 2019 Etisalat

• Development, design, planning and implementation of Inside/Outside Service plant

(OSP/ISP).
• Providing Internet, VOIP, IPTV Service, Connections to ETISALAT Customer and
Customer Support.
• Managing telecome network,installation & maintenance of FTTX, GPON, copper service.
• Dealing directly with the customer regarding the network related complaints.
• Expertise in supporting telecommunications server hardware and software
applications.
• Worked on Etisalat networks (LAN/WAN and ISDN BRI) design and support,fiber optic
technologies and data networking implementation.
• Preparation of work schedule and mobilization of work team and organizes materials
and equipment's for jobs at site.
• Preventive maintenance and reporting.
• Documentation and prepare project summary and submitting daily reports.
• Actively involved in the project that implement patch free FDH concept first time in
Abu dhabi.
• Overall project execution for FTTx Projects (FTH,FTTM,FTTC etc).
• Key Achievements.
• Proved the ability to handle multiple Telecom Infra Projects simultaneously.
• Successfully Completed fiber optics 1-2-3 training.

Bangalore,India  System Engineer Trainee

Jul 2013 - Jun 2014 Zealtec Energy Ltd,

• Installing, configuring and troubleshooting printers, scanners and Ethernet device's.

• Installation of third party applications and it's database.
• Worked in telephone networks and broadband systems.
• Assists with software and operating system insatllation and upgrades.
• Maximizing network performance through ongoing monitoring and troubleshooting.

Education

Anna University Chennai  Bachelor of Engineering: Electronics and Communications Engineering

,Tamilnadu. Excel Engineering College - Erode
2008 - 2012

Skills Languages

Domain Knowledge IT and Data Security Networking English

IT Management Software Application Support, Product and Hardware Support. Hindi

Troubleshooting Desktop and ITsupport Firewall management

Firewall Troubleshoot Firewall Deployment Firewall Configuration

Certifications & Courses CCNA

PCNSE

MCSE

CCNP (Pursuing)

Software Knowledge Wireshark.

WLC.
Cisco Prime.

Securecrt and Putty.

Microsoft Visio.

HPSM.